Rinehart Fertility Center

1 doctors work here

Rated 9
Strongly recommend: 50%Neutral: 50%9
50% strongly recommend
2 reviews
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8
8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7
7
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
6
6
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 2 offices

Hinsdale
121 N Elm St., Level 1
Hinsdale, IL 60521
Oak Lawn
4400 W 95th St., Suite 303
Oak Lawn, IL 60453

2 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
8
Age 24 - 25
3 IUI
PCOS
Income $50K - $99K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
My experience with John Rinehart has been great whenever I have an appointment and see him that is. The only times I talk to Dr. Rinehart is when I have an ultrasound or a zoom call to talk about next steps. The next time I will see him is during egg retrieval and insemination cycles. Other than that I don't see Dr. Rinehart at all.
[Rinehart Fertility Center] Strengths would be scheduling and fitting appointments to my schedule. Weaknesses would be the explanation of things. How much things are, the coverage of things, when a co-pay is due and if its at each appointment...Nursing staff is amazing. I see the nursing staff more than Dr. Rinehart. Every appointment unless it was an ultrasound. Other than that I was always seeing the nursing staff at all appointments, blood draws and scheduling. They are compassionate, understanding and most of all put me first.
How was your experience with John Rinehart at Rinehart Fertility Center?
My experience with John Rinehart has been great whenever I have an appointment and see him that is. The only times I talk to Dr. Rinehart is when I have an ultrasound or a zoom call to talk about next steps. The next time I will see him is during egg retrieval and insemination cycles. Other than that I don't see Dr. Rinehart at all.
What's one piece of advice would you give a prospective patient of John Rinehart at Rinehart Fertility Center?
Be patient, miracles happen everyday.
During treatment, were you treated like a number or a human with John Rinehart at Rinehart Fertility Center?
I am currently still in Dr. John Rinehart's care and undergoing treatment. Since I was recommended to him I had high expectations. Dr. Rinehart and all of his staff treat their patients like humans. They are compassionate, very explanatory and any questions I had or issues with scheduling they were always there to help me. The only way I felt like a number is when they told us when the bill was due. We have to pay for the service the day we get the service. We were under the impression we could do payments or get the bill in the mail later. Unfortunately not.
Describe the protocols John Rinehart used in your cycles at Rinehart Fertility Center and their degree of success.
I have gone through three IUI Cycles thus far with Dr. Rinehart and currently starting my firs IVF Cycle. For the IUI cycles he started me on a low dose of Letrozole and increased as we progressed through each cycle. Each IUI cycle was unsuccessful. We are currently on our first IVF cycle and I have started birth control and have my set schedule. I don't like how certain medication is not explained and how to take it. All my medication was ordered and delivered to me in a big box and no explanations. Dr. Rinehart isn't really in charge of my IVF Cycle one of his staff his as she went over the process and consent forms and some of the medicine and schedule with us.
Describe your experience with the nursing staff at Rinehart Fertility Center.
Nursing staff is amazing. I see the nursing staff more than Dr. Rinehart. Every appointment unless it was an ultrasound. Other than that I was always seeing the nursing staff at all appointments, blood draws and scheduling. They are compassionate, understanding and most of all put me first.
Describe your experience with Rinehart Fertility Center.
Strengths would be scheduling and fitting appointments to my schedule. Weaknesses would be the explanation of things. How much things are, the coverage of things, when a co-pay is due and if its at each appointment. Certain things could be smoother.
Describe the costs associated with your care under John Rinehart at Rinehart Fertility Center.
For John Rinehart our co-pay is $40. Freezing of embryos/eggs is $2,200. Back up Sperm freeze $350 and Zimont device $250.
Describe John Rinehart's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Rinehart Fertility Center.
No, no preference we haven't gotten that far yet.
What specific things went wrong at Rinehart Fertility Center?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Rinehart Fertility Center.
Some miss communication happened when I was told I needed a mammogram for my upcoming IVF cycle and I really didn't I am only 25 and so I thought they would know I technically don't need one yet. Whenever I get bloodwork done I don't ever get a call with results of anything.
10
Doctor
John Rinehart
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Rinehart Fertility Center
Hinsdale
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
Poor Egg Quality
Unexplained
European
Income $50K - $99K
Writer
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Rinehart] is very data-driven and matter of fact, which can be intimidating at first, but as our treatment progressed he seemed more personable...We experienced one miscarriage while under his care at RFC. He was very kind and compassionate in those moments. He clearly presented our options for handling the miscarriage and listened to our wishes...He was realistic as to our issues and limitations, but optimistic
I love that it is a small practice [at Rinehart Fertility Center]. I hardly ever had to wait for my appointments. It felt like a small family business...The nurses and medical assistants were very kind and supportive... My husband was not with me when 8 week ultrasound showed no growth and no heartbeat, and one of the nurses cried with me stepped in to support me and guide me through rest of the appointment
How was your experience with John Rinehart at Rinehart Fertility Center?
I was a patient of Dr. Rinehart at RMI and more recently, Rinehart Fertility Center. He is very data-driven and matter of fact, which can be intimidating at first, but as our treatment progressed he seemed more personable. At RFC we saw him more often and he spent more time with us than when he was at RMI, which we appreciated. We experienced one miscarriage while under his care at RFC. He was very kind and compassionate in those moments. He clearly presented our options for handling the miscarriage and listened to our wishes. After a few months, we meet via zoom to discuss next steps. He was realistic as to our issues and limitations, but optimistic in that he advised trying one more egg retrieval. At RFC his wife worked in the clinic with him, and it created a family culture at the clinic. Dr. Rinehart is reserved with his emotions but I could tell he was very happy for us when we graduated from the clinic after the 8 week ultrasound.
What's one piece of advice would you give a prospective patient of John Rinehart at Rinehart Fertility Center?
Have your questions ready. He is great at what he does and good at explaining things.
During treatment, were you treated like a number or a human with John Rinehart at Rinehart Fertility Center?
Rinehart Fertility was a small clinic in the years I was treated there (2021-2022). I appreciated that it was a small staff and easier to develop rapport with the clinical team. They were very kind and caring.
Describe the protocols John Rinehart used in your cycles at Rinehart Fertility Center and their degree of success.
I'm sorry, I don't remember the specifics of my cycle and medications. At RFC we did an egg retrieval which resulted in 3 embryos that were sent for testing. One embryo was normal and resulted in a live birth.
Describe your experience with the nursing staff at Rinehart Fertility Center.
The nurses and medical assistants were very kind and supportive. There were 3 that I saw regularly. One was very practical and realistic and helped me be cautiously optimistic. My husband was not with me when 8 week ultrasound showed no growth and no heartbeat, and one of the nurses cried with me stepped in to support me and guide me through rest of the appointment. The woman who did most of my blood draws was very friendly and always asked about (and remembered) what was going on in my life from week to week.
Describe your experience with Rinehart Fertility Center.
I love that it is a small practice. I hardly ever had to wait for my appointments. It felt like a small family business. However, I knew that Dr. Rinehart had decades of experience behind him at larger practices, so it felt like the best of both worlds.
Describe the costs associated with your care under John Rinehart at Rinehart Fertility Center.
Thankfully insurance covered the majority of our costs.
10
Doctor
John Rinehart
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Rinehart Fertility Center
Oak Lawn
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5