RMA of New York

22 doctors work here

Rated 8.2
Strongly recommend: 66%Neutral: 17%Don't recommend: 17%8.2
66% strongly recommend
644 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.9
8.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.8
7.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.7
8.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
9.3
9.3
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
7.8
7.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
6,089
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
22 doctors work here
NPS
8.7
Average Doctor Score
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Lucky Sekhon
RMA of New York
92% strongly recommend
86 Reviews
Rated 9.6
Strongly recommend: 92%Neutral: 4%Don't recommend: 4%9.6
Eric Flisser
RMA of New York
90% strongly recommend
58 Reviews
Rated 9.4
Strongly recommend: 90%Neutral: 5%Don't recommend: 5%9.4
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Jenna Friedenthal
RMA of New York
88% strongly recommend
24 Reviews
Rated 9.6
Strongly recommend: 88%Neutral: 8%Don't recommend: 4%9.6
Taraneh Nazem
RMA of New York
98% strongly recommend
14 Reviews
Rated 9.8
Strongly recommend: 98%Don't recommend: 2%9.8
Robert Setton
RMA of New York
100% strongly recommend
10 Reviews
Rated 9.8
Strongly recommend: 100%9.8
Rachel Gerber
RMA of New York
100% strongly recommend
8 Reviews
Rated 10
Strongly recommend: 100%10
Erkan Buyuk
RMA of New York
76% strongly recommend
7 Reviews
Rated 9.5
Strongly recommend: 76%Neutral: 24%9.5
Matthew Lederman
RMA of New York
75% strongly recommend
40 Reviews
Rated 8.9
Strongly recommend: 75%Neutral: 16%Don't recommend: 10%8.9
Phillip Romanski
RMA of New York
100% strongly recommend
3 Reviews
Rated 10
Strongly recommend: 100%10
Tia Jackson-Bey
RMA of New York
84% strongly recommend
12 Reviews
Rated 8.9
Strongly recommend: 84%Neutral: 2%Don't recommend: 14%8.9
Devora Aharon
RMA of New York
77% strongly recommend
4 Reviews
Rated 9.3
Strongly recommend: 77%Neutral: 19%Don't recommend: 4%9.3
Daniel Stein
RMA of New York
63% strongly recommend
111 Reviews
Rated 8.5
Strongly recommend: 63%Neutral: 27%Don't recommend: 10%8.5
Jeffrey Klein
RMA of New York
67% strongly recommend
31 Reviews
Rated 8.1
Strongly recommend: 67%Neutral: 16%Don't recommend: 16%8.1
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Jovana Lekovich
RMA of New York
71% strongly recommend
29 Reviews
Rated 8.1
Strongly recommend: 71%Neutral: 13%Don't recommend: 16%8.1
Tanmoy Mukherjee
RMA of New York
53% strongly recommend
33 Reviews
Rated 7.8
Strongly recommend: 53%Neutral: 24%Don't recommend: 23%7.8
Alan Copperman
RMA of New York
53% strongly recommend
54 Reviews
Rated 7
Strongly recommend: 53%Neutral: 15%Don't recommend: 31%7
Benjamin Sandler
RMA of New York
40% strongly recommend
34 Reviews
Rated 6.8
Strongly recommend: 40%Neutral: 27%Don't recommend: 33%6.8
Kimberley Thornton
RMA of New York
45% strongly recommend
26 Reviews
Rated 6.8
Strongly recommend: 45%Neutral: 23%Don't recommend: 32%6.8
Anate Brauer
RMA of New York
50% strongly recommend
28 Reviews
Rated 6.7
Strongly recommend: 50%Neutral: 9%Don't recommend: 41%6.7
Rachel Danis
RMA of New York
strongly recommend
0 Reviews
Rated
Stephanie Brownridge
RMA of New York
strongly recommend
0 Reviews
Rated
Chelsea Canon
RMA of New York
strongly recommend
0 Reviews
Rated
Show 18 more

This clinic has 8 offices

Brooklyn
430 Albee Square, 2nd Floor
Brooklyn, NY 11242
Mount Kisco
60 N Bedford Rd.
Mount Kisco, NY 10549
NY - Downtown
594 Broadway, Suite 1101
New York, NY 10012
NY - Eastside
635 Madison Ave., 10th Floor
New York, NY 10022
NY - Mount Sinai
5 East 98th St., 2nd Floor
New York, NY 10029
NY - Westside
200 West 57th St., Suite 900
New York, NY 10019
Poughkeepsie
2515 South Road, 4th Floor
Poughkeepsie, NY 12601
White Plains
311 North St., Suite 310
White Plains, NY 10605
Show 6 more

104 patient reviews filtered by:

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unknown Success
NPS
4
NPS
8
Age 39
European
Ashkenazi Jewish
Income $50K - $99K
2nd of 3 Docs
1 Egg Freezing With Other Docs
Embryo Freezing With Other Docs
Surrogacy With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Not sure
Dr. Stein did not take me seriously as a patient from the moment I met him.... I had explained my desire to pursue embryo cryopreservation with my partner's sperm. Dr. Stein asked me how long I have been with my partner and his age, and proceeded to tell me that it would be a mistake to proceed with embryo cryopreservation. I felt that it was extremely inappropriate and none of his business.... Draw your own conclusion and try not to get persuaded by doctor's opinion.
Clinic [RMA of NY] is well organized and professional. They informed me of the grants available through NYS and the information pertaining to IVF protocols. They have spent time to explain the various steps of the process.... The costs of IVF cycle were reasonable compared to other clinics in NYC (15k), and the clinic offered to help with grants. I was able to obtain a reduced rate on medication which resulted in $4K savings
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein did not take me seriously as a patient from the moment I met him. When he opened a chart with his assistant, they asked me if I was a lesbian and laughed when I said this is not the case. I had explained my desire to pursue embryo cryopreservation with my partner's sperm. Dr. Stein asked me how long I have been with my partner and his age, and proceeded to tell me that it would be a mistake to proceed with embryo cryopreservation. I felt that it was extremely inappropriate and none of his business.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Draw your own conclusion and try not to get persuaded by doctor's opinion.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr Stein was questioning my decision to undergo IVF for the purpose of embryo cryopreservation due to my partner's age. I thought it was very inappropriate.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
IFV for egg cryopreservation
Describe your experience with your nurse at RMA of New York.
Care coordinator was very helpful and organized
Describe your experience with RMA of New York.
Clinic is well organized and professional. They informed me of the grants available through NYS and the information pertaining to IVF protocols. They have spent time to explain the various steps of the process.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
The costs of IVF cycle were reasonable compared to other clinics in NYC (15k), and the clinic offered to help with grants. I was able to obtain a reduced rate on medication which resulted in $4K savings
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Did not undergo embryo transfer
4
Doctor
Daniel Stein
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
8
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2016, Successful
NPS
8
NPS
8
Age 35
1 IVF
Unexplained
European
Income $100K - $199K
Business Executive
3rd of 3 Docs
4 IUI With Other Docs
1 Egg Freezing With Other Docs
Embryo Freezing With Other Docs
Neutral
Neutral
Successful
Dr McAvey had a warm bedside manner, emailed and called me personally, didn't make me feel rushed, and seemed genuinely concerned with my success...Be communicative with Dr.McAvey regarding your care. She helped me when the clinic failed me. I appreciated her involvement... I appreciated her bedside manner and her level of involvement in my care. I would definitely recommend.
The IVF coordinator [at RMA] was unresponsive and failed to provide critical information. My cycle was delayed as a result. Additionally, there was a billing error that almost delayed my cycle for a second time. Despite the errors, the clinic did step up to make things right and I appreciated that effort...[Nurses] Seemed to be informative, patient and thorough. I felt confident in my care. Not overly warm, but kind enough.
How was your experience with Beth McAvey at RMA of New York?
Dr. McAvey was very warm, optimistic, thorough and personal. Dr McAvey was very warm, optimistic, thorough, and personal. I appreciated her bedside manner and her level of involvement in my care. I would definitely recommend.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
Be communicative with Dr.McAvey regarding your care. She helped me when the clinic failed me. I appreciated her involvement.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
Dr McAvey had a warm bedside manner, emailed and called me personally, didn't make me feel rushed, and seemed genuinely concerned with my success.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
Traditional IVF with ICSI
Describe your experience with the nursing staff at RMA of New York.
Seemed to be informative, patient and thorough. I felt confident in my care. Not overly warm, but kind enough.
Describe your experience with RMA of New York.
The IVF coordinator was horrible. My cycle was delayed because of her lack of communication and errors. That said, the clinic did come through for me to try to make things right. I was reassigned and prioritized in my care going forward and I truly appreciated that effort.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
I believe it was $12,500 for an IVF package including one FET if the fresh transfer failed. Plus $2500 for ICSI and around $5000 for meds.
Describe Beth McAvey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
She recommended SET based on my age, diagnosis, and past success.
What specific things went wrong at RMA of New York?
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at RMA of New York.
The IVF coordinator was unresponsive and failed to provide critical information. My cycle was delayed as a result. Additionally, there was a billing error that almost delayed my cycle for a second time. Despite the errors, the clinic did step up to make things right and I appreciated that effort.
8
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2015, Successful
NPS
9
NPS
8
Age 30 - 34
3 IUI
1 IVF
1 Embryo Freezing
European
Income $500K
Marketer or PR
Only Doc Seen
Egg Freezing With Other Docs
Strongly Recommends
Neutral
Successful
....from the getgo Dr. Sandler was very honest...He did not want to continue a cycle if it wasn't looking good, and was cognizant of me as a person.
Keri was the nurse I worked with...She was unbelievable...[Monitoring appointments] very long waits unless there right when the doors opened. VERY long.
How was your experience with Benjamin Sandler at RMA of New York?
I think Dr. Sandler was a very smart doctor who handled a pretty textbook case of diagnosed infertility very well. I was a VERY nervous patient, and he handled me well, was very honest and practical, and got me to where I needed to be. Sometimes I wanted more compassion, but also understood our goals were aligned, and he was doing everything he could to get me to where I wanted to be,
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
He is not going to hold your hand, but he will do whatever he can to get the best otucome.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
I felt like from the getgo Dr. Sandler was very honest- never giving me false hope, but making me believe he would do anything he could to ensure I was successful. He spent over an hour with me at our first meeting, and was always patient, honest, and practical. He did not want to continue a cycle if it wasn't looking good, and was cognizant of me as a person. He is not what I would describe as "warm and fuzzy" but inspired confidence in me as a patient that he would do whatever he could to ensure the best out come.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Keri Bergin)
Keri was the nurse I worked with primarily in between my first series of IVF when I had twins and when I went back for a singleton embryo transfer. She was unbelievable. She left for med school which was very sad for me, but she made me feel empowered, confident, comfortable and supported. I adored her
Describe your experience with your monitoring appointments at RMA of New York.
Horrible. Very long waits unless there right when the doors opened. VERY long
9
Doctor
Benjamin Sandler
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
NPS
9
NPS
7
Age 32
Income $100K - $199K
Operations
Only Doc Seen
LGBTQ+
Strongly Recommends
Neutral
Successful
Dr. Jackson-Bey felt transparent and patient. She spoke to me with respect and did not automatically assume I understood the medical terminology and treatments she was describing. I walked away feeling a sense of trust in her guidance...She is clearly trained in LGBTQ+ family building support and approached my relationship and family-building goals with compassion...
This clinic [RMA of New York] claims to be highly LGBTQ+ competent but the front desk staff misgendered my partner multiple times. To the clinic's credit, when I sent feedback about these encounters to one of the Patient Liaisons they were very thoughtful in their response. An additional weakness was their lack of transparency around their BMI protocols...after my consultation and monitoring, I found out the clinic would *not* actually freeze my eggs due to their anesthesia policies related to BMI...
How was your experience with Tia Jackson-Bey at RMA of New York?
To me, Dr. Jackson-Bey felt transparent and patient. She spoke to me with respect and did not automatically assume I understood the medical terminology and treatments she was describing. I walked away feeling a sense of trust in her guidance.
During treatment, were you treated like a number or a human with Tia Jackson-Bey at RMA of New York?
Dr. Jackson-Bey was kind and patient with my questions! She even drew me a diagram to help visualize the concepts she was describing. She is clearly trained in LGBTQ+ family building support and approached my relationship and family-building goals with compassion.
Describe your experience with RMA of New York.
This clinic claims to be highly LGBTQ+ competent but the front desk staff misgendered my partner multiple times. To the clinic's credit, when I sent feedback about these encounters to one of the Patient Liaisons they were very thoughtful in their response. An additional weakness was their lack of transparency around their BMI protocols. I asked upfront and was told there was no restriction or cut-off on care based on BMI. Then, after my consultation and monitoring, I found out the clinic would *not* actually freeze my eggs due to their anesthesia policies related to BMI. That was the worst part of my experience with RMA.
Describe the costs associated with your care under Tia Jackson-Bey at RMA of New York.
Approximately $2,000 for initial consultation and diagnostics.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
9
Doctor
Tia Jackson-Bey
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
LGBTQ+ Care
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
7
Clinic
RMA of New York
Brooklyn
NPS
Operations
3 of 5
Scheduling
3 of 5
Nursing Staff
3 of 5
LGBTQ+ Care
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
8
NPS
8
Age 31 - 32
1 IVF
Unexplained
European
Income $100K - $199K
3rd of 3 Docs
2 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Klein] was very honest and clear. He is very accessible via email, always responding promptly. He takes the time to speak and explain things whenever he calls with information. He is always open to answering questions...We did a frozen egg retrieval with ICSI and genetic testing...Monitoring is tough because it goes so quickly due to the number of patients
The nurses [of RMA of NY] are great at answering questions or explaining how to do injections if you find yourself confused...We are a military family and received 25% off because none of our costs were covered by insurance. The cost for egg retrieval and first transfer was around $12,000. This doesn’t include medication costs...It’s nice they have so many clinics so if you unexpectedly need to be seen on the weekend, there is always a clinic you can go to
How was your experience with Jeffrey Klein at RMA of New York?
He was very honest and clear. He is very accessible via email, always responding promptly. He takes the time to speak and explain things whenever he calls with information. He is always open to answering questions.
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Ask questions because he will take the time to answer your concerns.
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
He is extremely available to his patients always responding promptly to emails. Monitoring is tough because it goes so quickly due to the number of patients
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
We did a frozen egg retrieval with ICSI and genetic testing.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Martha)
The nurses are great at answering questions or explaining how to do injections if you find yourself confused.
Describe your experience with RMA of New York.
It’s nice they have so many clinics so if you unexpectedly need to be seen on the weekend, there is always a clinic you can go to. They also have great support staff who has access to your files if your doctor is unavailable.
Describe your experience with your monitoring appointments at RMA of New York.
It worked pretty well, I usually didn’t wait over 15 mins.
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
We are a military family and received 25% off because none of our costs were covered by insurance. The cost for egg retrieval and first transfer was around $12,000. This doesn’t include medication costs.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
Early on in my cycle there was a switch of staff and I was getting conflicting information on when to begin medications.
8
Doctor
Jeffrey Klein
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
RMA of New York
White Plains
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
7
NPS
8
Age 31
Diminished Ovarian Reserve
European
Native American
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Neutral
Successful
I came into the consultation with almost 10 pages of questions-seriously. He [Dr. Flisser] patiently answered every single one.... We only did a consultation and ended up going somewhere else because we wanted a doctor with stronger bed side manner. However, he did answer all of our endless questions and was very blunt so I knew if I went with him he would not have sugarcoated anything.
After we decided not to go to this clinic [RMA of NY], they still tried billing my insurance for a cycle. They did correct it after I called attention to it, but made me feel that they weren’t totally organized. One positive was the person who helped me make my appointment seemed very organized and even helped get this billing mistake fixed.... [Dr. Flisser] said that they would not transfer mosaic but you could ship them to someone else outside their clinic to do it if you wanted.
How was your experience with Eric Flisser at RMA of New York?
We only did a consultation and ended up going somewhere else because we wanted a doctor with stronger bed side manner. However, he did answer all of our endless questions and was very blunt so I knew if I went with him he would not have sugarcoated anything.
What's one piece of advice would you give a prospective patient of Eric Flisser at RMA of New York?
If you’re looking for bluntness and don’t care as much about bedside manner, he is for you.
During treatment, were you treated like a number or a human with Eric Flisser at RMA of New York?
I came into the consultation with almost 10 pages of questions-seriously. He patiently answered every single one.
Describe the protocols Eric Flisser used in your cycles at RMA of New York and their degree of success.
We only went to him for a consultation. He did say we would have to be aggressive. I only had a few follicles.
Describe your experience with the nursing staff at RMA of New York.
I did not have large interactions with them during consultation aside from ultrasound. Nurse was very nice during that.
Describe your experience with RMA of New York.
After we decided not to go to this clinic, they still tried billing my insurance for a cycle. They did correct it after I called attention to it, but made me feel that they weren’t totally organized. One positive was the person who helped me make my appointment seemed very organized and even helped get this billing mistake fixed.
Describe the costs associated with your care under Eric Flisser at RMA of New York.
My insurance covered it fully.
Describe Eric Flisser's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Said he preferred single. Also said that they would not transfer mosaic but you could ship them to someone else outside their clinic to do it if you wanted.
7
Doctor
Eric Flisser
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
6
NPS
7
Age 36
2 IUI
Endometriosis
European
Income $200K - $499K
1st of 3 Docs
2 IUI With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
[Dr. Daniel Stein] Was very thorough during my initial consultation & pointed me towards exploring endometriosis (which was a blessing & I am eternally grateful for that conversation as it was the first time it was brought up) but seems out of touch with me personally & relies on numerous coordinators...Not much communication during IUI cycle...First recommended I meet with a speciality obgyn to explore endometriosis & then also address a previously undiagnosed thyroid. Then 4 cycles of IUI before IVF
Issue [at RMA of New York] with not determining if IVF treatment was authorized yet (insurance wants 2 more IUI cycles) while being started with the IUI treatment in birth control therefore being put in limbo and delaying next steps...High volume & can seem just like a number at times. However, the front desk staff is very nice as were the nurses who drew blood during monitoring hours. Different coordinators do meet seem to coordinator with each other (I had an issue regarding starting IVF without checking if I was approved yet for treatments by insurance).
How was your experience with Daniel Stein at RMA of New York?
Was very thorough during my initial consultation & pointed me towards exploring endometriosis (which was a blessing & I am eternally grateful for that conversation as it was the first time it was brought up) but seems out of touch with me personally & relies on numerous coordinators.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Be your own patient advocate
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Oversight in my specific profile (in regards to insurance) with led to delay in treatment after 4th IUI. Not much communication during IUI cycle.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
First recommended I meet with a speciality obgyn to explore endometriosis & then also address a previously undiagnosed thyroid. Then 4 cycles of IUI before IVF
Describe your experience with RMA of New York.
High volume & can seem just like a number at times. However, the front desk staff is very nice as were the nurses who drew blood during monitoring hours. Different coordinators do meet seem to coordinator with each other (I had an issue regarding starting IVF without checking if I was approved yet for treatments by insurance).
What specific things went wrong at RMA of New York?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
Issue with not determining if IVF treatment was authorized yet (insurance wants 2 more IUI cycles) while being started with the IUI treatment in birth control therefore being put in limbo and delaying next steps.
6
Doctor
Daniel Stein
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
7
NPS
8
Age 38
Ashkenazi Jewish
Income $0 - $49K
3rd of 3 Docs
Neutral
Neutral
Unsuccessful
I found it very comforting that she [Dr. Jovana Lekovich] was sympathetic with my apprehension regarding the ultrasound exam...I think that she was able to explain the realistic expectations that I could have regarding potential success of a cycle...I feel that I was provided with the information that I was seeking, and advised of the next steps...I am only looking to freeze my eggs at this stage.
I feel that they [RMA of New York] are helpful in scheduling appointments as well as making themselves available by phone/email. I would prefer additional follow up in terms of getting additional information about the insurance coverage for medications...I found the nurse helpful in providing support during my ultrasound exam...I am only looking to freeze my eggs at this stage.
How was your experience with Jovana Lekovich at RMA of New York?
I found it very comforting that she was sympathetic with my apprehension regarding the ultrasound exam, and even had her nurse hold my hand during the procedure. I think that she was able to explain the realistic expectations that I could have regarding potential success of a cycle.
What's one piece of advice would you give a prospective patient of Jovana Lekovich at RMA of New York?
Be prepared to hear honest feedback about the potential that you have for success in a future cycle.
During treatment, were you treated like a number or a human with Jovana Lekovich at RMA of New York?
I feel that I was provided with the information that I was seeking, and advised of the next steps.
Describe the protocols Jovana Lekovich used in your cycles at RMA of New York and their degree of success.
I was only seen for a consult, did not yet begin a cycle.
Describe your experience with the nursing staff at RMA of New York.
I found the nurse helpful in providing support during my ultrasound exam.
Describe your experience with RMA of New York.
I feel that they are helpful in scheduling appointments as well as making themselves available by phone/email. I would prefer additional follow up in terms of getting additional information about the insurance coverage for medications.
Describe the costs associated with your care under Jovana Lekovich at RMA of New York.
So far, I have only been seen for a consult. For the consult, I was covered by my insurance with only a small copay. However, I am not covered for a cycle or medications, and those will be full cost out of pocket.
Describe Jovana Lekovich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We did not discuss, as I am only looking to freeze my eggs at this stage.
7
Doctor
Jovana Lekovich
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
8
NPS
8
Age 33 - 34
4 IUI
1 IVF
Diminished Ovarian Reserve
Tubal Blockage
Latinx
Income $100K - $199K
Teacher
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
Dr. Stein is very direct and honest with his patients. He explains every step of the process and answers all questions patiently with images and diagrams when necessary. He has given honest feedback when asked and has responded to emails or calls on a timely manner.... You will get a lot of information which is overwhelming and you will meet with various members of the team.
-Monitoring hours [at RMA of NY-West Side] are great because they are super early allowing flexibly and limited work disruption. -Monitoring visits are quick if you arrive early. -Office is in a great location. -Office is very organized.... The nursing staff and coordinator are patient and answer all your questions in a timely and detailed manner. They help you figure out every step of the process and will return your calls or emails very quickly.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein is very direct and honest with his patients. He explains every step of the process and answers all questions patiently with images and diagrams when necessary. He has given honest feedback when asked and has responded to emails or calls on a timely manner.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Bring your partner to your first visit. You will get a lot of information which is overwhelming and you will meet with various members of the team.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr Stein was very honest and direct. He explained every step clearly and him and his team were very responsive.
Describe your experience with your nurse at RMA of New York.
The nursing staff and coordinator are patient and answer all your questions in a timely and detailed manner. They help you figure out every step of the process and will return your calls or emails very quickly.
Describe your experience with RMA of New York.
-Monitoring hours are great because they are super early allowing flexibly and limited work disruption. -Monitoring visits are quick if you arrive early. -Office is in a great location. -Office is very organized.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring was super easy. Hours were early which allowed minimal interruption to my work schedule, especially if you arrive early.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Around 19000 without medication.
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr Stein advised we only transfer one embryo because it would be the safest for me and the baby.
8
Doctor
Daniel Stein
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
8
NPS
8
Age 42 - 43
1 Fertility Medications
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Black or African-American
Income $200K - $499K
1st of 3 Docs
1 IUI With Other Docs
8 IVF With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Lawrence Grunfeld was honest and candid about my odds using my own eggs and we tried that route with no success. He didn't seem too eager to adjust the treatment plan for my second attempt with OE but when I insisted he listened and followed suit. He was compassionate when needed and helped me move onto donor eggs when that time came...will only consider eSET, at least in my case.
There are lots of resources due to the size of [RMA of New York]. Larger clinics maybe more/less appealing depending on the type of patient and your needs. Doctors are very knowledgable but have very specific opinions about care. Monitoring times were usually efficient...The nursing staff was efficient with good follow through. Emails were returned quickly...My IVF DE coordinator mistakenly told me my embryos were sent for PGS testing when this was not what I wanted or paid for. This was a shock at first then she corrected herself.
How was your experience with Lawrence Grunfeld at RMA of New York?
Dr. Lawrence Grunfeld was honest and candid about my odds using my own eggs and we tried that route with no success. He didn't seem too eager to adjust the treatment plan for my second attempt with OE but when I insisted he listened and followed suit. He was compassionate when needed and helped me move onto donor eggs when that time came.
What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?
Do you research, ask lots of questions and be your own advocate.
During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?
The doctor took time to explain the treatment and options clearly.
Describe the protocols Lawrence Grunfeld used in your cycles at RMA of New York and their degree of success.
Gonal 300-450/daily, menopur 1/2 vial/daily & trigger shot.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Aja Kane )
The nursing staff was efficient with good follow through. Emails were returned quickly.
Describe your experience with RMA of New York.
There are lots of resources due to the size of the clinic. Larger clinics maybe more/less appealing depending on the type of patient and your needs. Doctors are very knowledgable but have very specific opinions about care. Monitoring times were usually efficient.
Describe the costs associated with your care under Lawrence Grunfeld at RMA of New York.
$30K
Describe Lawrence Grunfeld's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Grunfled will only consider eSET, at least in my case.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
My IVF DE coordinator mistakenly told me my embryos were sent for PGS testing when this was not what I wanted or paid for. This was a shock at first then she corrected herself.
8
Doctor
Lawrence Grunfeld
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
9
NPS
7
Age 25 - 26
3 IUI
1 IVF
Unexplained
Latinx
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
Daniel Stein gets straight to the point when it comes to giving you a diagnosis and courses of treatment and the likelihood in each treatment. Giving you hope but also keeping you grounded with letting you know the risks and the chances of a viable pregnancy.... If your looking for a doctor who will not sugar coat things, this is the doctor you want.... Antagonist protocol Medications used: Chorionic Gonad, Menopur, Leuprolide trigger, Gonal f, Ganirelix, Progesterone.
Monitoring hours [at RMA NY] are really early usually between 7AM or 8:30AM, which monitoring hours could be held through the day, especially when having a job. The waiting rooms are usually packed for monitoring hours and people have to stand some days, it’s very overwhelming sometimes.... All nurses, car coordinator and nursing staff were very accommodating and polite. I have a fear of needles and they took the time, never rushed me on blood draws
How was your experience with Daniel Stein at RMA of New York?
Daniel Stein gets straight to the point when it comes to giving you a diagnosis and courses of treatment and the likelihood in each treatment. Giving you hope but also keeping you grounded with letting you know the risks and the chances of a viable pregnancy.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
If your looking for a doctor who will not sugar coat things, this is the doctor you want.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
He spoke directly to me instead of at me and without hesitation or personal feelings he was very blunt, which I prefer in a doctor.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
Antagonist protocol Medications used: Chorionic Gonad, Menopur, Leuprolide trigger, Gonal f, Ganirelix, Progesterone.
Describe your experience with your nurse at RMA of New York.
All nurses, car coordinator and nursing staff were very accommodating and polite. I have a fear of needles and they took the time, never rushed me on blood draws even when they were swamped. I typically saw the same round of nurses and it was nice to always see a familiar face.
Describe your experience with RMA of New York.
Monitoring hours are really early usually between 7AM or 8:30AM, which monitoring hours could be held through the day, especially when having a job. The waiting rooms are usually packed for monitoring hours and people have to stand some days, it’s very overwhelming sometimes.
9
Doctor
Daniel Stein
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
3 of 5
7
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
6
NPS
7
Age 27
1 IUI
Unexplained
Income $100K - $199K
Entrepreneur
2nd of 3 Docs
4 IUI With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
When I came in for my consultation I was a little taken aback because he [Dr. Lawrence Grunfeld] didn’t review all my records. He said he trusted my previous doctor who in the end made big mistakes. However throughout my treatment with him everything went smoothly and he did everything correctly...He was very adamant about a single embryo transfer would not even consider multiple
Even though it is a big clinic [RMA of New York] you are still treated like a human and not overlooked. Everything is taken care of for you and they are on top of everything. The financial advisor is amazing and tries to help you save money with insurance and explains everything very clearly...I came from a previous clinic where I was treated as a number. Here I felt more like a human. A doctor saw me at all times. Billing was so helpful always trying to help me find a way to cover costs. I felt like I was cared for
How was your experience with Lawrence Grunfeld at RMA of New York?
When I came in for my consultation I was a little taken aback because he didn’t review all my records. He said he trusted my previous doctor who in the end made big mistakes. However throughout my treatment with him everything went smoothly and he did everything correctly
During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?
I came from a previous clinic where I was treated as a number. Here I felt more like a human. A doctor saw me at all times. Billing was so helpful always trying to help me find a way to cover costs. I felt like I was cared for
Describe the protocols Lawrence Grunfeld used in your cycles at RMA of New York and their degree of success.
Took medication days 5-9 and came in for ultrasound day 12. Came back one time after that to make sure I was ready for ovidrel injection which they administered in the office
Describe your experience with the nursing staff at RMA of New York.
They were very competent and caring.
Describe your experience with RMA of New York.
Even though it is a big clinic you are still treated like a human and not overlooked. Everything is taken care of for you and they are on top of everything. The financial advisor is amazing and tries to help you save money with insurance and explains everything very clearly
Describe the costs associated with your care under Lawrence Grunfeld at RMA of New York.
My insurance covered 90 percent of all costs. The costs were very minimal
Describe Lawrence Grunfeld's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He was very adamant about a single embryo transfer would not even consider multiple
6
Doctor
Lawrence Grunfeld
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
7
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
7
NPS
8
Age 32
2 IUI
Unexplained
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
Clomid, trigger shot, and IUI. I asked to add progesterone supplements this round, because my luteal phase is on the shorter side - Dr. Stein didn't think it was entirely necessary but was willing to try it with me...Dr. Stein is sort of rough around the edges, but he seems to truly care about me and my husband, and about our (hopeful) future pregnancy. He listened to my long list of questions about how to adjust treatment and he explained which ones we could do and which he didn't think were right for us. He was very quick to respond to the one email I sent.
Don't expect to see him at each appointment, but if you need to talk to him, he will certainly make time for a visit...The nurses [at RMA of NY] are great. They return phone calls quickly, answer all of my questions, and really show empathy and compassion. They don't make me feel silly for asking redundant or embarrassing questions...The clinic is clean, the receptionists are kind, and the nurses are compassionate.
How was your experience with Daniel Stein at RMA of New York?
Dr. Stein is sort of rough around the edges, but he seems to truly care about me and my husband, and about our (hopeful) future pregnancy. He listened to my long list of questions about how to adjust treatment and he explained which ones we could do and which he didn't think were right for us. He was very quick to respond to the one email I sent.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Don't expect to see him at each appointment, but if you need to talk to him, he will certainly make time for a visit.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
Dr. Stein is "no bullshit" and seems a little gruff at first, but he's been very reassuring and comforting to me because his bluntness makes me feel like I can trust him. He responded to an email in great detail and pretty quickly.
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
Clomid, trigger shot, and IUI. I asked to add progesterone supplements this round, because my luteal phase is on the shorter side - Dr. Stein didn't think it was entirely necessary but was willing to try it with me.
Describe your experience with the nursing staff at RMA of New York.
The nurses are great. They return phone calls quickly, answer all of my questions, and really show empathy and compassion. They don't make me feel silly for asking redundant or embarrassing questions.
Describe your experience with RMA of New York.
The clinic is clean, the receptionists are kind, and the nurses are compassionate.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Not sure - haven't been billed yet.
7
Doctor
Daniel Stein
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
4
NPS
8
Age 39
1 IVF
Diminished Ovarian Reserve
Male Factor
Ashkenazi Jewish
Income $0 - $49K
1st of 2 Docs
Doesn't Recommend
Neutral
Unsuccessful
He Dr. Copperman] was efficient and I am sure knows what he is doing but is not warm and does not explain details or even the general process well. I barely saw him, the one time I had him for sonogram he was not encouraging and I thought of switching, but since I was in the middle of a cycle I didnt....Did not explain well and was not warm....He used menorpur and gonal f. No real explanation or rationalization
Nice place [RMA] pretty well organized, try not to get Dr. Letterman. He was rough during sonograms...stay on top of your cycle, they may not always be on it and ask questions they might not think to ask...She [nurse] was much more communicative than the doctor! Would deserve much more credit for any success, had it happened...Well run, [monitoring appts] at an inconvenient time, I live in queens and it is from 7-8:30 am.
How was your experience with Alan Copperman at RMA of New York?
He was efficient and I am sure knows what he is doing but is not warm and does not explain details or even the general process well. I barely saw him, the one time I had him for sonogram he was not encouraging and I thought of switching, but since I was in the middle of a cycle I didnt. I am so happy I switched to Dr. Lekovich!!!
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
Not warm, see someone else
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
Did not explain well and was not warm.
Describe the protocols Alan Copperman used in your cycles at RMA of New York and their degree of success.
He used menorpur and gonal f. No real explanation or rationalization
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Samantha)
She was much more communicative than the doctor! Would deserve much more credit for any success, had it happened
Describe your experience with RMA of New York.
Nice place pretty well organized, try not to get Dr. Letterman. He was rough during sonograms. Avoid dr copperman, and stay on top of your cycle, they may not always be on it and ask questions they might not think to ask. If there are med students, feel free to say you dont want them in on meetings.
Describe your experience with your monitoring appointments at RMA of New York.
Well run, at an inconvenient time, I live in queens and it is from 7-8:30 am.
Describe the costs associated with your care under Alan Copperman at RMA of New York.
Very expensive, luckily I have Bonei Olam who helps with lowering and sharing costs.
What specific things went wrong at RMA of New York?
  • Failed to call with results
4
Doctor
Alan Copperman
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Unsuccessful
NPS
6
NPS
7
Age 40 - 42
2 IUI
Unexplained
European
Income $200K - $499K
Business Executive
Only Doc Seen
Doesn't Recommend
Neutral
Unsuccessful
He's [Dr. Tanmoy Mukherjee] very knowledgable but seems rushed.... Although the care is good at RMA and all of the doctors are experienced and knowledgable, they see a high number of patients each day. They follow a very organized system and the doctors, nurses and office staff provide consistent service but it all seems automatic and hurried. I didn't often feel like I was able to get enough insight or information - especially when I was in for ultrasounds. I was usually told that a nurse would call me with results and will let me know what my doctor wants to do as a next step (during monitoring hours, I would see whatever doctor was available and not necessarily my own). Again, I feel like everyone is well trained and the information is correct but it feels very formulaic and hurried.
Although the care is good at RMA and all of the doctors are experienced and knowledgable, they see a high number of patients each day. They follow a very organized system and the doctors, nurses and office staff provide consistent service but it all seems automatic and hurried. I didn't often feel like I was able to get enough insight or information - especially when I was in for ultrasounds. I was usually told that a nurse would call me with results and will let me know what my doctor wants to do as a next step (during monitoring hours, I would see whatever doctor was available and not necessarily my own). Again, I feel like everyone is well trained and the information is correct but it feels very formulaic and hurried.
How was your experience with Tanmoy Mukherjee at RMA of New York?
He's very knowledgable but seems rushed.
What's one piece of advice would you give a prospective patient of Tanmoy Mukherjee at RMA of New York?
Ask as many questions as you can.
During treatment, were you treated like a number or a human with Tanmoy Mukherjee at RMA of New York?
Although the care is good at RMA and all of the doctors are experienced and knowledgable, they see a high number of patients each day. They follow a very organized system and the doctors, nurses and office staff provide consistent service but it all seems automatic and hurried. I didn't often feel like I was able to get enough insight or information - especially when I was in for ultrasounds. I was usually told that a nurse would call me with results and will let me know what my doctor wants to do as a next step (during monitoring hours, I would see whatever doctor was available and not necessarily my own). Again, I feel like everyone is well trained and the information is correct but it feels very formulaic and hurried.
Describe your experience with RMA of New York.
Knowledgeable and experienced staff. High volume of patients - which means that the operations are managed well, but it can feel a bit impersonal. Considering the volume of patients, the staff works hard to make you feel like you are getting individualized attention.
Describe the costs associated with your care under Tanmoy Mukherjee at RMA of New York.
Some were covered by my insurance and some were not.
6
Doctor
Tanmoy Mukherjee
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
4 of 5
7
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, 6 Eggs Frozen
NPS
8
NPS
8
Age 36
1 Egg Freezing
Ashkenazi Jewish
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Daniel Stein] was great, but due to timing, I rarely saw him. He is warm, and has a good sense of humor and I felt very comfortable with him. He explained things thoroughly and if I ever had questions I could email him. Overall, my experience was good!! I didn't get too many eggs (6 frozen) but he seemed to think that was a good amount for my numbers. He recommended that if money was not a concern that I should do a second round, but it's so expensive and I don't know if I will do it.
About $4,500 for medication. About $9000 for egg freezing. About $750 for anesthesia...Monitoring [at RMA of New York] was in the early morning. Not ideal for my schedule, but I went at the end of the window and was fine...On the weekends, the east side clinic was very crowded because it is the only one that is open. Bring a good book!...He [Dr. Daniel Stein] was great, but due to timing, I rarely saw him. He is warm, and has a good sense of humor and I felt very comfortable with him. He explained things thoroughly and if I ever had questions I could email him. Overall, my experience was good!! I didn't get too many eggs (6 frozen) but he seemed to think that was a good amount for my numbers. He recommended that if money was not a concern that I should do a second round, but it's so expensive and I don't know if I will do it.
How was your experience with Daniel Stein at RMA of New York?
He was great, but due to timing, I rarely saw him. He is warm, and has a good sense of humor and I felt very comfortable with him. He explained things thoroughly and if I ever had questions I could email him. Overall, my experience was good!! I didn't get too many eggs (6 frozen) but he seemed to think that was a good amount for my numbers. He recommended that if money was not a concern that I should do a second round, but it's so expensive and I don't know if I will do it.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Schedule your egg freezing cycle when you don't have anything else going on. The hormones can make your emotions go nuts.
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
The staff was very friendly and the other doctors were great as well. I only saw Dr. Stein for my initial consult and at the end.
Describe your experience with the nursing staff at RMA of New York.
I had no problems with the nursing staff. They were great!
Describe your experience with RMA of New York.
On the weekends, the east side clinic was very crowded because it is the only one that is open. Bring a good book!
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring was in the early morning. Not ideal for my schedule, but I went at the end of the window and was fine.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
About $4,500 for medication. About $9000 for egg freezing. About $750 for anesthesia
8
Doctor
Daniel Stein
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2015, Unknown Success
NPS
9
NPS
8
Age 30
6 IUI
European
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Dr. Talebian is very reassuring, despite my many setbacks, that eventually I will get pregnant. I was probably okay with going on to my 7th IUI, when she encouraged me to move onto IVF... I appreciate a doctor that is willing to give me a nudge.
I am having problems with the long waiting time for appointments... The only issue that I had with the nursing staff is they forgot about me when i was dropping off a sperm sample. I waited for 45 mins, freaking out about all the time that was passing...
How was your experience with Sheeva Talebian at RMA of New York?
Dr. Talebian is very reassuring, despite my many setbacks, that eventually I will get pregnant. I was probably okay with going on to my 7th IUI, when she encouraged me to move onto IVF. I believe that she is doing the right thing by helping me move on from treatments that are not working. I appreciate a doctor that is willing to give me a nudge.
What's one piece of advice would you give a prospective patient of Sheeva Talebian at RMA of New York?
Definitely take advantage of your time with her. Prep any questions before hand.
During treatment, were you treated like a number or a human with Sheeva Talebian at RMA of New York?
The moment I felt that she treated me like a human was when on my 4th IUI. Right after she completed the insemination she held up both hands, crossed both sets of fingers, and said "I'm rooting for you". It made her feel more like a friend and a cheerleader, rather than just a doctor.
Describe your experience with the nursing staff at RMA of New York.
The woman that takes my blood is very sweet. The only issue that I had with the nursing staff is they forgot about me when i was dropping off a sperm sample. I waited for 45 mins, freaking out about all the time that was passing, but no one spoke to me until I made a big deal with the front desk.
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
I am having problems with the long waiting time for appointments.
9
Doctor
Sheeva Talebian
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Downtown
NPS
Operations
2 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
7
NPS
7
Age 47
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Architect
2nd of 2 Docs
1 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
She [Dr. Lekovich] is very professional, which could be interpreted as being a little bit cold. She is courteous and explains everything in detail, with technical terms and “common”, more understandable terms. I didn’t have to wait too long to see her and she is also available over the phone. ... We are trying IVF. The chances are low but she is willing to try. She will take all the steps to try to make it happen.
The office [RMA of New York] is in a good location and the hours are convenient. They are also open on weekends. The office is pretty clean. The waiting time is not too long. It is easy to schedule an appointment. The staff is very nice and helpful. ... She [Dr. Lekovich] will lab-test the embryo before the transfer, to ensure the embryo is good. ... Very pleasant and helpful. She [nurse] answered all my questions and replied to my emails very fast.
How was your experience with Jovana Lekovich at RMA of New York?
She is very professional, which could be interpreted as being a little bit cold. She is courteous and explains everything in detail, with technical terms and “common”, more understandable terms. I didn’t have to wait too long to see her and she is also available over the phone.
What's one piece of advice would you give a prospective patient of Jovana Lekovich at RMA of New York?
Ask questions. She can be very technical.
During treatment, were you treated like a number or a human with Jovana Lekovich at RMA of New York?
The Dr was personal and explained my situation and my options in a very clear manner.
Describe the protocols Jovana Lekovich used in your cycles at RMA of New York and their degree of success.
I didn’t start the treatment yet. We are trying IVF. The chances are low but she is willing to try. She will take all the steps to try to make it happen.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Estephany Jimenez)
Very pleasant and helpful. She answered all my questions and replied to my emails very fast.
Describe your experience with RMA of New York.
The office is in a good location and the hours are convenient. They are also open on weekends. The office is pretty clean. The waiting time is not too long. It is easy to schedule an appointment. The staff is very nice and helpful.
Describe the costs associated with your care under Jovana Lekovich at RMA of New York.
Approximately $35,000
Describe Jovana Lekovich's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
She will lab-test the embryo before the transfer, to ensure the embryo is good.
7
Doctor
Jovana Lekovich
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
RMA of New York
Brooklyn
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2019, Unknown Success
NPS
4
NPS
8
Age 33
3 Fertility Medications
PCOS
Ashkenazi Jewish
Income $100K - $199K
Teacher
Only Doc Seen
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
He [Dr. Lederman] always responds to emails and concerns promptly and with direct information....I only saw him for my consultation. Another doctor gave me conflicting information than he did so unsure on trust level thus far but still mid way through treatment but getting another opinion before continuing... He suggested natural cycle with trigger shot for 3 cycles then clomid for 3 cycles before trying iui and then ivf.... Very comprehensive care and multiple locations make it easy
Very comprehensive care and multiple locations [RMA of NY] make it easy to get to and be seen when needed and still get to work on time. Very important as a teacher who starts work before 8:30. This was one of my greatest fears of missing work time...Co-pays per ultrasound and blood work as per usual schedule. Right now about $150 per cycle with medications.... He [Dr. Lederman] suggested natural cycle with trigger shot for 3 cycles then clomid for 3 cycles before trying iui and then ivf.
How was your experience with Matthew Lederman at RMA of New York?
I only saw him for my consultation. Another doctor gave me conflicting information than he did so unsure on trust level thus far but still mid way through treatment but getting another opinion before continuing
During treatment, were you treated like a number or a human with Matthew Lederman at RMA of New York?
He always responds to emails and concerns promptly and with direct information.
Describe the protocols Matthew Lederman used in your cycles at RMA of New York and their degree of success.
He suggested natural cycle with trigger shot for 3 cycles then clomid for 3 cycles before trying iui and then ivf.
Describe your experience with RMA of New York.
Very comprehensive care and multiple locations make it easy to get to and be seen when needed and still get to work on time. Very important as a teacher who starts work before 8:30. This was one of my greatest fears of missing work time
Describe the costs associated with your care under Matthew Lederman at RMA of New York.
Co-pays per ultrasound and blood work as per usual schedule. Right now about $150 per cycle with medications.
4
Doctor
Matthew Lederman
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Successful
NPS
8
NPS
8
Age 43
3 IUI
1 IVF
European
Income $100K - $199K
Only Doc Seen
Donor Sperm
Neutral
Neutral
Successful
He [Dr. Lawrence Grunfeld] wasn’t a good listener but he’s good at his craft. I trusted he knew what he was doing but it’s a busy clinic so I didn’t feel like I got all the attention I deserved. Luckily I caught a mistake and was able to set back the month of my transfer, ultimately making it a success. It was my doing, not the doctor or office.
The place [RMA of NY-Eastside] is busy. Always. It made me trust that they knew what they were doing, if for nothing else because they did it so much. But you need to keep up on your own schedule and not trust that they are able to- they’re too busy... Primary nurse (Clara) was good and always contacted me. My IVF coordinator was useless.... Because of my age they would only transfer one embryo (I’m over 40).
How was your experience with Lawrence Grunfeld at RMA of New York?
He wasn’t a good listener but he’s good at his craft. I trusted he knew what he was doing but it’s a busy clinic so I didn’t feel like I got all the attention I deserved. Luckily I caught a mistake and was able to set back the month of my transfer, ultimately making it a success. It was my doing, not the doctor or office.
What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?
Know your body and trust your intuition.
During treatment, were you treated like a number or a human with Lawrence Grunfeld at RMA of New York?
He talked at me and didn’t listen too well. I got pregnant though so he’s the man :)
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kim)
Primary nurse (Clara) was good and always contacted me. My IVF coordinator was useless.
Describe your experience with RMA of New York.
The place is busy. Always. It made me trust that they knew what they were doing, if for nothing else because they did it so much. But you need to keep up on your own schedule and not trust that they are able to- they’re too busy
Describe the costs associated with your care under Lawrence Grunfeld at RMA of New York.
I had city insurance which covered 25% co-insurance
Describe Lawrence Grunfeld's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Because of my age they would only transfer one embryo (I’m over 40).
8
Doctor
Lawrence Grunfeld
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Consult
NPS
7
NPS
8
Age 31
Diminished Ovarian Reserve
European
Income $100K - $199K
Only Doc Seen
IUI With Other Docs
LGBTQ+
Neutral
Neutral
Successful
I had a very positive with Joseph Davis. He was very easy to approach. I felt comfortable asking him my questions. Notably, I have not always felt respected and understood as a queer butch woman in fertility spaces but Joseph made me feel comfortable....I only had a consultation with him but he made me and my partner feel very comfortable. He laid out all of our options, showed us research relevant to our questions, and printed out data to aid us in our decisions.
The best thing about working with RMA is that they have done this all before. They are seriously pros. They know their stuff there and they have a system for everything. They walk you through all of the procedures and teach you how to do anything (inject Ovidrel) that you haven't done before....I had a very positive with Joseph Davis. He was very easy to approach. I felt comfortable asking him my questions.... I only had a consultation with him but he made me and my partner feel very comfortable.
How was your experience with Joseph Davis at RMA of New York?
I had a very positive with Joseph Davis. He was very easy to approach. I felt comfortable asking him my questions. Notably, I have not always felt respected and understood as a queer butch woman in fertility spaces but Joseph made me feel comfortable.
What's one piece of advice would you give a prospective patient of Joseph Davis at RMA of New York?
Don't be afraid to be open about your questions and reservations. He'll help you understand anything that's not clear.
During treatment, were you treated like a number or a human with Joseph Davis at RMA of New York?
I felt like he really heard our concerns and questions.
Describe the protocols Joseph Davis used in your cycles at RMA of New York and their degree of success.
I only had a consultation with him but he made me and my partner feel very comfortable. He laid out all of our options, showed us research relevant to our questions, and printed out data to aid us in our decisions.
Describe your experience with RMA of New York.
The best thing about working with RMA is that they have done this all before. They are seriously pros. They know their stuff there and they have a system for everything. They walk you through all of the procedures and teach you how to do anything (inject Ovidrel) that you haven't done before.
Describe the costs associated with your care under Joseph Davis at RMA of New York.
I cannot remember at this time.
7
Doctor
Joseph Davis
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
7
NPS
7
Age 40 - 41
2 IVF
European
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
1st of 2 Docs
Neutral
Neutral
Successful
He [Dr. Copperman] is clearly expert but his communication style is to be limited and not really conversational. He does care about getting you a positive result but doesn't really talk to you very often. He will listen but there's not a ton of conversation...You're not getting a warm and fuzzy doctor but you will get quality care...There was acknowledgement when the cycle failed and that we would want some kind of feedback
[Nurses at RMA] They were responsive but when the news was bad it's hard for anyone to hear...It's very busy and a lot of patients and doesn't seem like a lot of personalized protocols...[Cost of Treatment] 15k plus 2k for pgd and medicines...There was acknowledgement when the cycle failed and that we would want some kind of feedback...You're not getting a warm and fuzzy doctor [Dr. Copperman] but you will get quality care
How was your experience with Alan Copperman at RMA of New York?
He is clearly expert but his communication style is to be limited and not really conversational. He does care about getting you a positive result but doesn't really talk to you very often. He will listen but there's not a ton of conversation
What's one piece of advice would you give a prospective patient of Alan Copperman at RMA of New York?
You're not getting a warm and fuzzy doctor but you will get quality care
During treatment, were you treated like a number or a human with Alan Copperman at RMA of New York?
There was acknowledgement when the cycle failed and that we would want some kind of feedback
Describe the protocols Alan Copperman used in your cycles at RMA of New York and their degree of success.
Gonal f and menopur then ganorellix very straight forward. Lupron and hcg trigger shot.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Samantha )
They were responsive but when the news was bad it's hard for anyone to hear
Describe your experience with RMA of New York.
It's very busy and a lot of patients and doesn't seem like a lot of personalized protocols .....................................................................................................................................................................
Describe the costs associated with your care under Alan Copperman at RMA of New York.
15k plus 2k for pgd and medicines
7
Doctor
Alan Copperman
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
1 of 5
7
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
2016 - 2017, Unknown Success
NPS
7
NPS
8
Age 30 - 31
2 Fertility Medications
PCOS
Unexplained
Income $0 - $49K
1st of 2 Docs
6 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Jeffrey Klein] always answers my emails but sometimes doesn’t answer the question directly...I felt he didn’t take my care very seriously bc I didn’t do ivf...he was just laid back with my iuis and wanted me to start ivf but without giving enough chances to iuis...care wasn’t always clear and he didn’t believe in supplementing with progesterone or estrogen...Letrozole 7:5mg for 5 days with trigger shot and one ultrasoundb
Medical assistants [at RMA of New York] were all friendly...Never had to really wait...easy to make appointments...lab results came back same day...weaknesses is dealing with the finance office it got confusing because there were a few different girls handling my account...After my chemical pregnancy my hormones were crazy...the cycle day of the blood work wasn’t adding up to where I was in my cycle and dr Klein wasn’t clear on this
How was your experience with Jeffrey Klein at RMA of New York?
He always answers my emails but sometimes doesn’t answer the question directly .. I felt he didn’t take my care very seriously bc I didn’t do ivf .. he was just laid back with my iuis and wanted me to start ivf but without giving enough chances to iuis .. care wasn’t always clear and he didn’t believe in supplementing with progesterone or estrogen ..
What's one piece of advice would you give a prospective patient of Jeffrey Klein at RMA of New York?
Stay on top of your care
During treatment, were you treated like a number or a human with Jeffrey Klein at RMA of New York?
Because his practice is very busy
Describe the protocols Jeffrey Klein used in your cycles at RMA of New York and their degree of success.
Letrozole 7:5mg for 5 days with trigger shot and one ultrasoundb
Describe your experience with the nursing staff at RMA of New York.
Medical assistants were all friendly .. nurse was okay
Describe your experience with RMA of New York.
Never had to really wait .. easy to make appointments .. lab results came back same day .. weaknesses is dealing with the finance office it got confusing because there were a few different girls handling my account
Describe the costs associated with your care under Jeffrey Klein at RMA of New York.
700 for iui cycle
What specific things went wrong at RMA of New York?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at RMA of New York.
After my chemical pregnancy my hormones were crazy the cycle day of the blood work wasn’t adding up to where I was in my cycle and dr Klein wasn’t clear on this
7
Doctor
Jeffrey Klein
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
8
Clinic
RMA of New York
White Plains
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
8
NPS
8
Age 34
5 Fertility Medications
PCOS
Income $200K - $499K
Marketer or PR
Only Doc Seen
Neutral
Neutral
Successful
Dr. Grunfeld was very detailed oriented, had an obvious expertise in this area and explained on a macro level what was going on and what to expect (the nurses handled the day to day). I understood my diagnosis and what the treatment would be...Don't expect to get to talk to him whenever you want...Since I have PCOS and ovulate late (my cycles around about 3 months long), we started on Clomid and a trigger shot and tried that for a number of cycles. When it didn't work he met with me and we talked about other options, and decided that before anything more invasive we should try another medication - i went on Letrazole and after 2 cycles got a positive pregnancy test.
It's [RMA - East Side] always packed there - get to your appointments and monitoring hours early...At RMA, you see your Dr. occasionally but the nurses are really who you deal with the most...Dr. Grunfeld was very detailed oriented, had an obvious expertise in this area and explained on a macro level what was going on and what to expect (the nurses handled the day to day)...[cost of treatments] approx $2000
How was your experience with Lawrence Grunfeld at RMA of New York?
Dr. Grunfeld was very detailed oriented, had an obvious expertise in this area and explained on a macro level what was going on and what to expect (the nurses handled the day to day). I understood my diagnosis and what the treatment would be.
What's one piece of advice would you give a prospective patient of Lawrence Grunfeld at RMA of New York?
Don't expect to get to talk to him whenever you want. At RMA, you see your Dr. occasionally but the nurses are really who you deal with the most.
Describe the protocols Lawrence Grunfeld used in your cycles at RMA of New York and their degree of success.
Since I have PCOS and ovulate late (my cycles around about 3 months long), we started on Clomid and a trigger shot and tried that for a number of cycles. When it didn't work he met with me and we talked about other options, and decided that before anything more invasive we should try another medication - i went on Letrazole and after 2 cycles got a positive pregnancy test.
Describe your experience with RMA of New York.
It's always packed there - get to your appointments and monitoring hours early.
Describe the costs associated with your care under Lawrence Grunfeld at RMA of New York.
approx $2000
8
Doctor
Lawrence Grunfeld
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2017, Unknown Success
NPS
7
NPS
7
Age 34
Endometriosis
Income $200K - $499K
Marketer or PR
Only Doc Seen
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Stein] seemed very competent but I rarely spoke to him. His coordinators told me he assessed me the entire time but it was hard to tell. I had trouble stimulating follicles and felt in the dark. It's a challenging process and I had wished for more one on one attention...I feel like he saw my chart and assessed fairly...I used ivf medication- gonal and menapur. Then rotated in certitude....Very kind reception and great facility. Well run and organized.
Very kind reception and great facility [RMA - West Side]. Well run and organized...[nursing staff] All very kind, but busy. They were responsive but not overly....He [Dr. Stein] seemed very competent but I rarely spoke to him. His coordinators told me he assessed me the entire time but it was hard to tell. I had trouble stimulating follicles and felt in the dark. It's a challenging process and I had wished for more one on one attention...Over 10k
How was your experience with Daniel Stein at RMA of New York?
He seemed very competent but I rarely spoke to him. His coordinators told me he assessed me the entire time but it was hard to tell. I had trouble stimulating follicles and felt in the dark. It's a challenging process and I had wished for more one on one attention.
What's one piece of advice would you give a prospective patient of Daniel Stein at RMA of New York?
Ask lots of questions upfront
During treatment, were you treated like a number or a human with Daniel Stein at RMA of New York?
I feel like he saw my chart and assessed fairly
Describe the protocols Daniel Stein used in your cycles at RMA of New York and their degree of success.
I used ivf medication- gonal and menapur. Then rotated in certitude.
Describe your experience with the nursing staff at RMA of New York.
All very kind, but busy. They were responsive but not overly.
Describe your experience with RMA of New York.
Very kind reception and great facility. Well run and organized.
Describe the costs associated with your care under Daniel Stein at RMA of New York.
Over 10k
Describe Daniel Stein's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Strong preference for one
7
Doctor
Daniel Stein
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5