Rush-Copley Medical Group (closed)

Rated 8.9
Strongly recommend: 75%Neutral: 17%Don't recommend: 8%8.9
75% strongly recommend
7 reviews
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9
9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.8
8.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9.5
9.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic had 1 office

Aurora (closed)
2020 Ogden Ave
Aurora, IL 60504
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 34
Male Factor
Uterine Fibroids
Income $100K - $199K
2nd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He’ll crack jokes to lighten the mood, which really helped put me at ease when we’re dealing with such a stressful topic ... I was amazed he took the time to review our file in such detail that he didn’t even need to bring in our files to reference. ... Dr. Binor started with blood work for my husband and I. He tested my husbands testosterone level, which was never done with our previous doctor. He ordered ultrasounds for me at cycle day 3 and on cycle day 12 he did a test that shows if my husbands sperm is surviving in me and to test my mucus.
The office is inviting and the staff is friendly when you’re signing in for appointments. They’re easy to set up appointments with and great about reminders and answering questions you have. ... I love the ability to come in for lab work at anytime in the allotted time slot they give you instead of scheduling for a specific time. It works well with not having to miss too much work in the mornings for testing.
How was your experience with Zvi Binor at Rush-Copley Medical Group (closed)?
Dr. Binor makes you feel comfortable from the second he sits down with you. He is very down to earth and gives you answers even if it’s not what you want to hear. He’s honest about issues and treatment and doesn’t try to sugar coat anything or push treatments just to make money. He’ll crack jokes to lighten the mood, which really helped put me at ease when we’re dealing with such a stressful topic. When we first sat down for our consultation I was nervous because he didn’t even have any of our paper work that was transferred from our previous doctor. He started talking and he knew every issue and every test that we had done previously without referring to any notes! I was amazed he took the time to review our file in such detail that he didn’t even need to bring in our files to reference. He drew pictures so we could understand exactly what he was he was talking about and suggested for a plan moving forward and explained each test so we knew what we could expect. Our other fertility doctor wasn’t concerned about my huge fibroid but Dr. Binor said he needed to know everything about it before he could give us an answer on why previous IUI’s didn’t work. Turns out it needed to be removed and he referred us to another doctor for my surgery. He said he’s sending me to a nationally recognized doctor for fibroid removal. He said he could remove it but this doctor was even better than him at it and it doesn’t hurt his ego to say he’s not the best at something. He truly wants to give us answers (even if they’re bad) and give us the best treatment and care we can get.
What's one piece of advice would you give a prospective patient of Zvi Binor at Rush-Copley Medical Group (closed)?
If you haven’t been able to find answers and have been struggling for years Dr. Binor is the doctor to go to for help. Be open minded and know that some of the answers might hurt but at least they’re answers instead of never knowing what the issue is.
During treatment, were you treated like a number or a human with Zvi Binor at Rush-Copley Medical Group (closed)?
Dr. Binor and his entire staff made us feel so welcomed and fully explained everything in great detail. He took his time with us in each appointment and never made us feel like our questions were dumb or pushed treatment that we didn’t want to do. He understands the money aspect of infertility and leaves all decisions in our hands instead of pushing the most expensive treatment and testing. Our first consultation he came in the room without notes on my husband and I and knew every issue that we had. He did his studying before he met with us.
Describe the protocols Zvi Binor used in your cycles at Rush-Copley Medical Group (closed) and their degree of success.
Dr. Binor started with blood work for my husband and I. He tested my husbands testosterone level, which was never done with our previous doctor. He ordered ultrasounds for me at cycle day 3 and on cycle day 12 he did a test that shows if my husbands sperm is surviving in me and to test my mucus. Again, another test that wasn’t done with our previous doctor. Then he did blood work for me to test if I was releasing an egg. He also ordered an MRI on my uterine fibroid to make sure he had every detail of it.
Describe your experience with the nursing staff at Rush-Copley Medical Group (closed).
The nurses are wonderful. They are so caring and are truly concerned about you. They explain in detail what they’re doing during testing and go into detail about what the test is for and what they’re looking for. If I had a question they didn’t know the answer to they found out for me and came right back in the room with an answer.
Describe your experience with Rush-Copley Medical Group (closed).
The office is inviting and the staff is friendly when you’re signing in for appointments. They’re easy to set up appointments with and great about reminders and answering questions you have. The only thing I would say is a weakness is that compared to my last doctor the office always knew me when I came in and greeted me by name and they didn’t here. Maybe because I haven’t had too many visits yet or maybe there are multiple appointments at the same time and they don’t want to call someone by the wrong name. Overall the clinic is wonderful though. I love the ability to come in for lab work at anytime in the allotted time slot they give you instead of scheduling for a specific time. It works well with not having to miss too much work in the mornings for testing.
Describe the costs associated with your care under Zvi Binor at Rush-Copley Medical Group (closed).
The cost with Dr. Binor has been a little lower than my previous fertility doctor. Some of the testing I thought would be expensive turned out to be cheaper than what I thought. The nurses gave us the costs of all testing before we did it too.
10
Doctor
Zvi Binor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Rush-Copley Medical Group (closed)
Aurora (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 30
2 Fertility Medications
PCOS
Unexplained
South Asian
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Binor is always smiling and laughing. He makes the i fertility process lighter and always asks what your expectations are and explains everything you need to know. He draws out everything and uses colors and explains everything so well. He makes you feel like you’re in control of your care. ... Dr. Binor makes you feel human and lets you have control and offers opportunities of learning.
Strengths: easy parking, good monitoring hours, friendly staff, good office hours. The office [Rush-Copley] is really friendly and have great communication with their patients. ... They are easy to message via the rush MyChart app and always reply quickly. ...They are willing to go out of their way to help with any issues and help expedite you receiving any medications. Weakness: needs a wider variety of office hours ...
How was your experience with Zvi Binor at Rush-Copley Medical Group (closed)?
Dr. Binor is always smiling and laughing. He makes the i fertility process lighter and always asks what your expectations are and explains everything you need to know. He draws out everything and uses colors and explains everything so well. He makes you feel like you’re in control of your care. I was very nervous to see a reproductive endocrinologist but he is one of the best.
What's one piece of advice would you give a prospective patient of Zvi Binor at Rush-Copley Medical Group (closed)?
Always be ready to adjust and don’t feel nervous asking questions.
During treatment, were you treated like a number or a human with Zvi Binor at Rush-Copley Medical Group (closed)?
Dr. Binor makes you feel human and lets you have control and offers opportunities of learning. His staff is friendly, helpful, and empathetic when needed!
Describe the protocols Zvi Binor used in your cycles at Rush-Copley Medical Group (closed) and their degree of success.
Clomid from days 3-7. Then follistim 50 units with blood work and ultrasounds every day or two days to see the size of the follicles. Once the follicles were the right size would have to inject ovidrel the trigger shot. After that was instructed to have timed Intercourse for the next 3 days and then start progesterone orally. They would give a date to come back for an ultrasound to make sure the follicles released and then would give a date to check for pregnancy.
Describe your experience with the nursing staff at Rush-Copley Medical Group (closed).
The nursing staff are friendly and always reach out to you with lab results the same day. Ultrasound results are always discussed with dr binor and then relayed back at the time the blood work call comes in. They are easy to message via the rush MyChart app and always reply quickly.
Describe your experience with Rush-Copley Medical Group (closed).
Strengths: easy parking, good monitoring hours, friendly staff, good office hours. The office is really friendly and have great communication with their patients. They are willing to go out of their way to help with any issues and help expedite you receiving any medications. Weakness: needs a wider variety of office hours
Describe the costs associated with your care under Zvi Binor at Rush-Copley Medical Group (closed).
I had a $2500 deductible and once I hit that this year all of my care under dr binor was covered by the insurance 100%.
Describe Zvi Binor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Rush-Copley Medical Group (closed).
Not applicable
10
Doctor
Zvi Binor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Rush-Copley Medical Group (closed)
Aurora (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 33
2 IUI
PCOS
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He has been very kind and compassionate. As an LGBT couple with difficulty trying to conceive, we did not feel any stigma or discrimination. We felt very welcome by Dr. Binor. We would definitely recommend him to our other LGBT friends trying to conceive. ... Dr Binor takes the time to get to know you. He is very personable and hilarious. He kept us at ease and joked with us throughout the process.
Strengths [of Rush-Copley]: compassion , flexible morning monitoring, fast morning monitoring, wonderful nurses, excellent physician. Weaknesses: sometimes communication— they take everything one step at a time unless you explicitly ask next steps so it was hard for me to see the big picture which I need ... When I came in for bloodwork after my first unsuccessful IUI, the nurse let me cry and she gave me a big hug and let me calm down before she explained next steps.
How was your experience with Zvi Binor at Rush-Copley Medical Group (closed)?
He has been very kind and compassionate. As an LGBT couple with difficulty trying to conceive, we did not feel any stigma or discrimination. We felt very welcome by Dr. Binor. We would definitely recommend him to our other LGBT friends trying to conceive.
What's one piece of advice would you give a prospective patient of Zvi Binor at Rush-Copley Medical Group (closed)?
Be ready. He’s going to get you pregnant.
During treatment, were you treated like a number or a human with Zvi Binor at Rush-Copley Medical Group (closed)?
Dr Binor takes the time to get to know you. He is very personable and hilarious. He kept us at ease and joked with us throughout the process.
Describe the protocols Zvi Binor used in your cycles at Rush-Copley Medical Group (closed) and their degree of success.
I started with a clomid cycle for my first IUI of 150mg. My estrogen was too high later on so I started taking progesterone 150mg after a few days. That cycle was not successful. For the second cycle I took 200 mg of clomid and had very large follicles. We used the ovidrel trigger shot and then did the iui same day. I am currently in the two week wait.
Describe your experience with the nursing staff at Rush-Copley Medical Group (closed).
When I came in for bloodwork after my first unsuccessful IUI, the nurse let me cry and she gave me a big hug and let me calm down before she explained next steps. They are always this compassionate and friendly. They are excellent and the best nurses I have ever come across in all of my interactions with nurses over the years.
Describe your experience with Rush-Copley Medical Group (closed).
Strengths: compassion , flexible morning monitoring, fast morning monitoring, wonderful nurses, excellent physician. Weaknesses: sometimes communication— they take everything one step at a time unless you explicitly ask next steps so it was hard for me to see the big picture which I need
Describe the costs associated with your care under Zvi Binor at Rush-Copley Medical Group (closed).
The insurance approved $1200 for each IUI . My insurance charged me $100 for each ultrasound and blood work
9
Doctor
Zvi Binor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Rush-Copley Medical Group (closed)
Aurora (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2019, Successful
NPS
10
NPS
5
Age 30
1 IUI
European
Income $50K - $99K
Entrepreneur
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Doesn't Recommend
Successful
Dr. Binor has amazing bedside manor and uses humor often. My wife is obese and he didn’t mention her weight whatsoever in any negative way. You can tell by how he talks he is extremely knowledgeable and wants us to succeed!...is a sweet man who really takes the time to explain the process to his patients. He literally drew us pictures to show how everything works...I felt like we were his only patients and he was going to do everything in his power to get us pregnant.
The clinic [Rush-Coplet Medical Group] took both my wife’s and my insurance cards during our first visit, which I thought was weird since my wife was doing IUI, not me. So I wasn’t ready for my photo to be taken by staff either. They communication is strong, but they sometimes have weird hours during the week, so it’s hard to find a time to call sometimes. Other than that, they’re amazing!
How was your experience with Zvi Binor at Rush-Copley Medical Group (closed)?
Dr. Binor is a sweet man who really takes the time to explain the process to his patients. He literally drew us pictures to show how everything works. He has a great sense of humor and is extremely kind. I felt like we were his only patients and he was going to do everything in his power to get us pregnant. Every time we had an appointment with another physician and Dr. Binor was brought up, every since physician told us that Dr. Binor would absolutely get us pregnant, no doubt!
What's one piece of advice would you give a prospective patient of Zvi Binor at Rush-Copley Medical Group (closed)?
His humor can be a little dry sometimes, so if you’re unsure, he was probably joking lol
During treatment, were you treated like a number or a human with Zvi Binor at Rush-Copley Medical Group (closed)?
Dr. Binor has amazing bedside manor and uses humor often. My wife is obese and he didn’t mention her weight whatsoever in any negative way. You can tell by how he talks he is extremely knowledgeable and wants us to succeed!
Describe the protocols Zvi Binor used in your cycles at Rush-Copley Medical Group (closed) and their degree of success.
I don’t recall all of the names of the drugs. Dr. Binor said our wallet is the number one thing on his mind and he wanted to get us pregnant as soon as he could. He had us talk to maternal fetal medicine since my wife is obese. Then he did an HSG to make sure her tubes were clear. Then he started us on clomid with a trigger shot and inseminated about 30 hours after trigger.
Describe your experience with the nursing staff at Rush-Copley Medical Group (closed).
All of the nurses there are so sweet and caring. You can tell everyone in the office wants a positive outcome. We were greeted with heartfelt smiles and sent on our way with smiles and well wishes.
Describe your experience with Rush-Copley Medical Group (closed).
The clinic took both my wife’s and my insurance cards during our first visit, which I thought was weird since my wife was doing IUI, not me. So I wasn’t ready for my photo to be taken by staff either. They communication is strong, but they sometimes have weird hours during the week, so it’s hard to find a time to call sometimes. Other than that, they’re amazing!
Describe the costs associated with your care under Zvi Binor at Rush-Copley Medical Group (closed).
I don’t remember details, as our insurance covered almost everything.
Describe Zvi Binor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Rush-Copley Medical Group (closed).
N/a
10
Doctor
Zvi Binor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
Rush-Copley Medical Group (closed)
Aurora (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
9
Age 31
1 Fertility Medications
Male Factor
PCOS
Black or African-American
Income $50K - $99K
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Binor] does very well with explaining the process. with male infertility playing a part he explained how sperm develop and even drew a picture to help us understand. He very compassionate and sees you as a client not how much money he can make. He has worked with us financially and looks out for our well being including the pocketbook. The only draw back to the clinic is the appointment times. It is hard to see him because he is the only one in the office.
[Rush-Copley Medical Group] is a great place. It provides you will a feeling of safety while teaching you along your journey. The only weakness i have is the appointment scheduling. Due to it only being one doctor appointments take a while with IVF and IUI procedures happening...Everyone in the office is very nice. I do not have a everyday name and i can honestly say they not only know my name but know how to pronounce it correctly.
How was your experience with Zvi Binor at Rush-Copley Medical Group (closed)?
My doctor does very well with explaining the process. with male infertility playing a part he explained how sperm develop and even drew a picture to help us understand. He very compassionate and sees you as a client not how much money he can make. He has worked with us financially and looks out for our well being including the pocketbook. The only draw back to the clinic is the appointment times. It is hard to see him because he is the only one in the office.
What's one piece of advice would you give a prospective patient of Zvi Binor at Rush-Copley Medical Group (closed)?
Be patient with the appointments. When you finally get the appointment you will love all the staff
During treatment, were you treated like a number or a human with Zvi Binor at Rush-Copley Medical Group (closed)?
Everyone in the office is very nice. I do not have a everyday name and i can honestly say they not only know my name but know how to pronounce it correctly.
Describe the protocols Zvi Binor used in your cycles at Rush-Copley Medical Group (closed) and their degree of success.
We started with wanting to try medication. He indicated it would give us a good understanding. Going into the office a HSG had already been completed. With four failed clomid tries he wanted to test the sperm again and found the count was low as well as the movement. He is recommending IVF at this point.
Describe your experience with your nurse at Rush-Copley Medical Group (closed).
The nursing staff is great. She starts to recognize your normal arrival times and when out of the ordinary will ask if i had something planned. She is very observant.
Describe your experience with Rush-Copley Medical Group (closed).
The clinic is a great place. It provides you will a feeling of safety while teaching you along your journey. The only weakness i have is the appointment scheduling. Due to it only being one doctor appointments take a while with IVF and IUI procedures happening.
Describe the costs associated with your care under Zvi Binor at Rush-Copley Medical Group (closed).
Currently my is covered by my insurance. I have not paid for any of my procedures or visits. The only thing i pay for at this point are procedures such as IUI and IVF
Describe Zvi Binor's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Rush-Copley Medical Group (closed).
We have talked about IVF but not how many he would like to transfer. He however has said he wants to lower the chance of having multiples.
10
Doctor
Zvi Binor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Rush-Copley Medical Group (closed)
Aurora (closed)
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
8
NPS
8
Age 34 - 35
6 IUI
2 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr Binor really takes the time to explain the physiological aspects of infertility and uses diagrams to aide in his explanations. When our IVF was unsuccessful, he was genuinely disappointed. I would have liked him to be more open about his thoughts on success given my diagnosis. When I did ask about this his response was along the lines of , "just think positive." He was the 1st doctor my husband and I went to and we were overall impressed from day one.
Smaller clinic [Rush-Copley] which adds personalized touch. The staff from the front desk, nurses, ultrasound tech, and phlebotomist getotnobknow youband make you feel as comfortable as possible. It should be noted there is no real system in place to answer questions after hours. Another improvement would be a more detailed online portal...The nursing staff was wonderful. They always were available to answer questions and also gave thorough explanations for what to expect. Many times I would get the nurse directly when calling. Anytime I left a message on the nurse line, I never had to worry about getting a return call. It shuloukd be noted this clinic is not opened on the weekends at all. There were several times I would have to take an order for bloodwork to a Quest lab on a Saturday
How was your experience with Zvi Binor at Rush-Copley Medical Group (closed)?
Dr Binor is exceptionally thorough in explaining what next steps to expect from initial work-up, to prescribed treatments. Dr Binor really takes the time to explain the physiological aspects of infertility and uses diagrams to aide in his explanations. When our IVF was unsuccessful, he was genuinely disappointed. I would have liked him to be more open about his thoughts on success given my diagnosis. When I did ask about this his response was along the lines of , "just think positive." He was the 1st doctor my husband and I went to and we were overall impressed from day one.
What's one piece of advice would you give a prospective patient of Zvi Binor at Rush-Copley Medical Group (closed)?
The same with any physician....be your own advocate
During treatment, were you treated like a number or a human with Zvi Binor at Rush-Copley Medical Group (closed)?
Dr Binor spends a great deal of time explaining every detail including all the science behind prescribed treatment. He never appeared rushed or uninterested in getting us the desired end result
Describe the protocols Zvi Binor used in your cycles at Rush-Copley Medical Group (closed) and their degree of success.
3 IUIs with clomid 3 IUIs with injectibles My insurance required this before moving onto IVF. These were unsuccessful. It should be noted at this clinic the nurses perform the IUIs. IVF # 1: BCP + Follistim + Ganirelix + HCG trigger. Transferred 2 embryos. Used oral progesterone and HCG boosters This was unsuccessful IVF#2: Similiar protocol but used combination of Follistim & Menopur for stimulation. Only 2 eggs were retrieved and embryos did not make it to transfer.
Describe your experience with your nurse at Rush-Copley Medical Group (closed).
The nursing staff was wonderful. They always were available to answer questions and also gave thorough explanations for what to expect. Many times I would get the nurse directly when calling. Anytime I left a message on the nurse line, I never had to worry about getting a return call. It shuloukd be noted this clinic is not opened on the weekends at all. There were several times I would have to take an order for bloodwork to a Quest lab on a Saturday
Describe your experience with Rush-Copley Medical Group (closed).
Smaller clinic which adds personalized touch. The staff from the front desk, nurses, ultrasound tech, and phlebotomist getotnobknow youband make you feel as comfortable as possible. It should be noted there is no real system in place to answer questions after hours. Another improvement would be a more detailed online portal
Describe your experience with your monitoring appointments at Rush-Copley Medical Group (closed).
Most often I got in right away. There were only a couple of times where I had to wait greater than 15 minutes
Describe the costs associated with your care under Zvi Binor at Rush-Copley Medical Group (closed).
I had insurance coverage
What specific things went wrong at Rush-Copley Medical Group (closed)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Rush-Copley Medical Group (closed).
There was a slight delay in calling in BCP to my pharmacy. It was quickly taken care of the next day
8
Doctor
Zvi Binor
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Rush-Copley Medical Group (closed)
Aurora (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
10
NPS
10
Age 35 - 36
3 IUI
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Binor breaks things down so they are easy to understand. He even keeps a pad of drawing paper and colored pencils to draw things out. He really wants you to know what’s going on in and with your body. ... Expectto move fast. He doesn’t waste time. He wants to figure out what’s “wrong” and get you to your happy ending ASAP. ... He doesn’t waste your time and or money. If something isn’t working he moves quickly on to the next step.
They [Rush-Copley Medical Group] are located in the hospital so I got familiar with the hospital. Most appointments are in the early morning so there isn’t valet parking but there was always close spots that early. ... so their current spot is very clean, new paint, etc. A basic waiting room. ... The nurses were so sweet. ... They all were on your side and cheering you on. They wanted successful pregnancies for their patients as much as we did as patients.
How was your experience with Zvi Binor at Rush-Copley Medical Group (closed)?
I have recommended Dr Binor to friends going through infertility. He breaks things down so you understand exactly what is going on. He doesn’t waste your time and or money. If something isn’t working he moves quickly on to the next step. He is wonderful and I owe him everything for helping us get our miracle babies.
What's one piece of advice would you give a prospective patient of Zvi Binor at Rush-Copley Medical Group (closed)?
Expectto move fast. He doesn’t waste time. He wants to figure out what’s “wrong” and get you to your happy ending ASAP.
During treatment, were you treated like a number or a human with Zvi Binor at Rush-Copley Medical Group (closed)?
Dr Binor breaks things down so they are easy to understand. He even keeps a pad of drawing paper and colored pencils to draw things out. He really wants you to know what’s going on in and with your body.
Describe the protocols Zvi Binor used in your cycles at Rush-Copley Medical Group (closed) and their degree of success.
Lots of bloodwork and ultrasounds a few times a week. We actually moved walking distance to the hospital he works out of which made life so much easier for me. Especially with early morning appointments.
Describe your experience with the nursing staff at Rush-Copley Medical Group (closed).
The nurses were so sweet. I feel horrible that I can’t remember the main nurse I saw at almost every appointment. They all were on your side and cheering you on. They wanted successful pregnancies for their patients as much as we did as patients.
Describe your experience with Rush-Copley Medical Group (closed).
They are located in the hospital so I got familiar with the hospital. Most appointments are in the early morning so there isn’t valet parking but there was always close spots that early. The office moved down the hall while I was a patient so their current spot is very clean, new paint, etc. A basic waiting room. Loved all the framed photos of all the babies that parents have sent as thank yous to Dr Binor and his staff. We have sent ours every Christmas too. So very grateful to him and his staff.
Describe the costs associated with your care under Zvi Binor at Rush-Copley Medical Group (closed).
Luckily we have pretty good insurance. So once we hit our deductible we didn’t have to pay anything.
10
Doctor
Zvi Binor
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Rush-Copley Medical Group (closed)
Aurora (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5

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