Southern California Center for Reproductive Medicine (US Fertility Network clinic)

2 doctors work here

Rated 9.2
Strongly recommend: 79%Neutral: 18%Don't recommend: 3%9.2
79% strongly recommend
55 reviews
Operations
9.8
9.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.5
9.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9
9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.2
9.2
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
9
9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
777
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Newport Beach
361 Hospital Road, suite 333
Newport Beach, CA 92663

55 patient reviews

2016 - 2018, Unknown Success
NPS
8
NPS
10
Age 41 - 43
3 IVF
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Marketer or PR
3rd of 3 Docs
1 IUI With Other Docs
1 Egg Freezing With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. Anderson doesn't have the warmest demeanor, but he's a great doctor, knows his stuff, stays on top of the latest research, is always available and on time, and has a dedicated, loyal, and long tenured staff which says a lot to me.... Dr. A doesn't believe in using birth control to control your cycles, so your cycle start dates always depend on your own natural menstrual cycle. He is a researcher and SCCRM is his clinic, so he will make changes to protocols based on the latest research, and your own situation.
I LOVE the nurses at SCCRM! They are on top of their game, always call me back within a few hours of me calling, are always helpful, patient, kind, and organized. One nurse told me she had prayed for me after my miscarriage. They are just wonderful people, and most of them have been working at SCCRM for many years.... They open at 6:30am on weekdays (amazing!!), at 8am on weekends (rare and great!), serve bagels on weekends (so nice!), nearly always run on time (truly rare), and are a well oiled machine. I can't say anything bad about them.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson doesn't have the warmest demeanor, but he's a great doctor, knows his stuff, stays on top of the latest research, is always available and on time, and has a dedicated, loyal, and long tenured staff which says a lot to me. He's a straight shooter and can be blunt, but not unkind, and I always felt like he had my best interests in mind. I trusted him which is more than I can say for my previous RE.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Make a consultation appt. if you have questions you want to ask Dr. A that can't be asked quickly during an office appt. The office monitoring visits are scheduled close together (which is great because it accommodates easy scheduling, but doesn't allow much time to talk).
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Everyone in the office is kind, on top of your care, and takes the time to answer questions, teach you injection techniques, and to ask how you are doing. Dr. Anderson is not a warm and fuzzy doctor, but always promptly returned my calls and would answer my questions honestly.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
Dr. A doesn't believe in using birth control to control your cycles, so your cycle start dates always depend on your own natural menstrual cycle. He is a researcher and SCCRM is his clinic, so he will make changes to protocols based on the latest research, and your own situation. My second retrieval with Dr. A resulted in massive fluid retention in my abdomen so when I did a third retrieval, he gave me the "long protocol" which included Lupron. (I don't recall the other details.) He also ran recurrent pregnancy loss labs on me and made changes to my FET protocol based on my history. The biggest challenge I ran into was a thin endometrial lining. One cycle was canceled because my lining actually got thinner on estrogen. For the next cycle, which I'm in now, he added GCSF (which I did once before) and vaginal viagra. Once I have this embryo transfer, I will start Lovenox, given my history of miscarriages.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
I LOVE the nurses at SCCRM! They are on top of their game, always call me back within a few hours of me calling, are always helpful, patient, kind, and organized. One nurse told me she had prayed for me after my miscarriage. They are just wonderful people, and most of them have been working at SCCRM for many years.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
They open at 6:30am on weekdays (amazing!!), at 8am on weekends (rare and great!), serve bagels on weekends (so nice!), nearly always run on time (truly rare), and are a well oiled machine. I can't say anything bad about them.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
For retrieval, IVF and lab processing, PGS testing 10-13 embryos, and freezing (incl. meds): ~$23,000. FET cycle (incl. meds): ~$3500.
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Dr. A ONLY does single embryo transfers and recommends PGS testing for everyone and all embryos. I asked about transferring two, given my history, age, etc. but he discouraged me due to the risk of premature birth.
NPS
8
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
9
NPS
9
Age 40
2 IVF
Diminished Ovarian Reserve
European
South Asian
Income $200K - $499K
1st of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
there are plenty of opportunities to ask questions of Dr. Anderson himself. He’s very busy, so there’s no a lot of small talk, but he will take time to answer questions. Also, when I called after hours, it was Dr. Anderson who called me back (not a nurse)...uses natural monitoring, so patients start based on their natural menstrual cycle (not birth control). He tailors protocols to each patient and adjusts the medication after each visit. We went with PGS testing as it didn’t seem like not doing it was an option. We only did IVF. He gave us the statistics on IUI and said IVF was a better chance for us, but would do IUI if we had wanted.
The nurses [at South California Center for Reproductive Medicine] are great. Each visit starts with a nurse and a blood draw, then Dr. Anderson or the nurse practitioner comes in for the ultrasound...Total cost for one IVF was around $25K-$30K (including meds, which differs for everyone). There was a little discount the second cycle...If PGS testing is done, then only one embryo is allowed to be transferred. If more than one is requested, the patient has to sign a document.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
I got to see and interact with Dr. Anderson frequently. He did the majority of my ultrasounds (a nurse practitioner did the others), so I got to see him a lot. He also makes every call with updates on medication himself. Therefore, there are plenty of opportunities to ask questions of Dr. Anderson himself. He’s very busy, so there’s no a lot of small talk, but he will take time to answer questions. Also, when I called after hours, it was Dr. Anderson who called me back (not a nurse).
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
If you have a failed cycle, ask for a meeting afterwards to discuss other options. I didn’t think to do that and they didn’t offer. My first cycle resulted in only one normal embryo; I got pregnant but miscarried. For the second cycle, Dr. Anderson didn’t change my protocol much, and I didn’t get any normal embryos. I wish I had asked for a follow-up meeting to see if he would have changed anything for a third cycle.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
The staff all knew me and were helpful and supportive. I would rotate between different nurses each visit, but would usually see the same few. When I would call with a question, I would usually get to talk to a nurse on that call (as opposed to waiting for a call back later in the day).
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
Dr. Anderson uses natural monitoring, so patients start based on their natural menstrual cycle (not birth control). He tailors protocols to each patient and adjusts the medication after each visit. We went with PGS testing as it didn’t seem like not doing it was an option. We only did IVF. He gave us the statistics on IUI and said IVF was a better chance for us, but would do IUI if we had wanted.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
The nurses are great. Each visit starts with a nurse and a blood draw, then Dr. Anderson or the nurse practitioner comes in for the ultrasound. The nurse stays, so if you still have questions after the ultrasound, someone will still be with you. Also, the nurses are the ones to teach you how to do the injections.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Now that I have been a patient at two clinics and consulted with a few others, I can say that Dr. Anderson and his clinic are among the best. Getting to see and talk to the doctor on a regular basis is not something that happens at every clinic. The staff are better than those at other clinics too. Even though I didn’t get a baby, I know Dr. Anderson’s success rates are high and I would still recommend him and his clinic. Egg retrieval is done in the same building and Dr. Anderson is always on time. Embryo transfer is also done in the same building.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Total cost for one IVF was around $25K-$30K (including meds, which differs for everyone). There was a little discount the second cycle.
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
If PGS testing is done, then only one embryo is allowed to be transferred. If more than one is requested, the patient has to sign a document. I didn’t ask to transfer more than one, so I can’t say how the discussion with the doctor would go in that scenario.
NPS
9
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
9
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2017, Successful
NPS
9
NPS
10
Age 32 - 37
4 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Although Dr. Anderson might not have the best “bedside” manner in terms of being warm and fuzzy, or what many might expect, he is truthful, professional, incredibly knowledgeable and experienced... After 4 failed IUIs, I started the IVF process. Dr. Anderson’s protocol is to do only frozen transfer cycles, to let the body “reset” so to speak after the hormone started cycle and egg retrieval... Dr. Anderson transfers 5-day blastocysts and strongly recommends genetic screening of the embryos (PGS)
My experiences were all positive. The staff [So Cal Ctr for Repro Med] makes you feel welcome and are very professional, from the receptionists to the nurses....They are compassionate, professional, and promptly call back to answer any questions.... All calls are promptly returned....my full IVF cycle with transfer, including medication and PGS, was about $18,500, probably a little bit more. My frozen embryo transfer cycle (with my second embryo) was about $3500....
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Although Dr. Anderson might not have the best “bedside” manner in terms of being warm and fuzzy, or what many might expect, he is truthful, professional, incredibly knowledgeable and experienced, and he ultimately helped me achieve pregnancy and have a beautiful son. That’s what I paid him for; not to hold my hand and be warm and fuzzy. I actually somewhat enjoyed his dry sense of humor and appreciated him cutting to the chase. Although he might rub some people the wrong way upon first impression, he is a wonderful doctor and a pioneer in the field.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Don’t judge him by his personality upon first impression. He is not warm and fuzzy, but he is blunt and cuts to the chase. He is an incredibly skilled doctor.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
I felt that the care was personalized, the staff always answered any questions I had, and greeted me with opens arms no matter how long of a break I would take between cycles.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
I did 2 IUI cycles with clomid and then switched to injectables, since the clomid thinned out my uterine lining too much. After 4 failed IUIs, I started the IVF process. Dr. Anderson’s protocol is to do only frozen transfer cycles, to let the body “reset” so to speak after the hormone started cycle and egg retrieval. I did my transfer the following month after my egg retrieval. Dr. Anderson transfers 5-day blastocysts and strongly recommends genetic screening of the embryos (PGS), which I did; hence, his philosophy of “1embryo, 1baby” (the theory being that if the embryo is found to be genetically normal, chances are much higher that a pregnancy will be achieved wirh one embryo). Out of 3 embryos biopsied, 2 were normal, one was transferred. I had a pregnancy and live birth from this transfer. Last year, I did a frozen embryo transfer with my other embryo and it was negative.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
They are great. They are compassionate, professional, and promptly call back to answer any questions.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
My experiences were all positive. The staff makes you feel welcome and are very professional, from the receptionists to the nurses. All calls are promptly returned. While this clinic is more pricey than many, it is worth it.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
As I recall, my full IVF cycle with transfer, including medication and PGS, was about $18,500, probably a little bit more. My frozen embryo transfer cycle (with my second embryo) was about $3500.
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Dr. Anderson’s philosophy is “1 embryo, 1 baby,” using genetic screening (PGS), as multiple pregnancies tend to have greater complications. I had a successful pregnancy with my first single embryo transfer, but a negative result with my second one.
NPS
9
Doctor
Robert Anderson
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
10
Age 37
1 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Anderson is intelligent, efficient, and runs his office very well. He did almost all of my ultrasounds, the retrieval, and made almost all the phone calls with medication and embryo updates. He is blunt and straightforward so expect that. I feel Dr. Anderson is very competent and knowledgable. I would absolutely recommend him again...Dr. Anderson used Follistim (325) , Ganirelix (1) and Menopur (1) for 12 days. I began adding the Menopur and Ganirelix after 3 days of Follistim. It was never discussed why this specific protocol was used.
Dr. Anderson's kind and competent nurses [at SCCRM] are the perfect counterbalance to his more direct demeanor. The NP Joanne is amazing. She always made me feel encouraged. Can't say enough good things about Dr. Anderson's nurses. I really like everyone that works there. Even the receptionists are really kind...Dr. Anderson used Follistim (325) , Ganirelix (1) and Menopur (1) for 12 days. I began adding the Menopur and Ganirelix after 3 days of Follistim. It was never discussed why this specific protocol was used.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson is intelligent, efficient, and runs his office very well. He did almost all of my ultrasounds, the retrieval, and made almost all the phone calls with medication and embryo updates. He is blunt and straightforward so expect that. I feel Dr. Anderson is very competent and knowledgable. I would absolutely recommend him again.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
If you need a doctor to be on the softer and comforting side, perhaps Dr Anderson is not the right RE for you.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson always calls you personally with your updates. He read our file prior to our consultation and understood our personal situation. He never pressured us to do anything (at other consults I experienced this)
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
Dr. Anderson used Follistim (325) , Ganirelix (1) and Menopur (1) for 12 days. I began adding the Menopur and Ganirelix after 3 days of Follistim. It was never discussed why this specific protocol was used.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Dr. Anderson's kind and competent nurses are the perfect counterbalance to his more direct demeanor. The NP Joanne is amazing. She always made me feel encouraged. Can't say enough good things about Dr. Anderson's nurses. I really like everyone that works there. Even the receptionists are really kind.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Amazing. I've never waited for more than a few minutes. They are efficient. Very strong team.
Describe your experience with your monitoring appointments at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
I wasn't working at the time so I can't really say. But, from what I saw to me this office runs like a "well oiled machine" i never had any issues. I was in and out.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
about 20 K. I spent another $3870 on meds so far.
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Dr. Anderson only transfers PGS tested frozen day 5 embryos.
NPS
10
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
7
NPS
9
Age 39 - 40
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
East Asian
Ashkenazi Jewish
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
3 IVF With Other Docs
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Robert Anderson] is open to options on different protocols for the meds which is hopeful. and he is very knowledgeable. His history has good results but his bed side manner is horrible. He is definitely not warm and fuzzy. He does come across as pompous and not very kind...His nursing staff is excellent and a good team. They are pretty quick on their timing and getting you in for your appointment. The nurses took time to explain and got back right away on emails with the answers.
IVF with pgs fee schedule with donor Day 3 labs $415 admin coordination fee $1000 Dr Professional fees $5315 Lab fees $6550 Surgery Center Fee $1860 frozen embryo fee $1620 lab fees $800...He [Dr. Robert Anderson] is open to options on different protocols for the meds which is hopeful. and he is very knowledgeable. His history has good results but his bed side manner is horrible. He is definitely not warm and fuzzy. He does come across as pompous and not very kind...His nursing staff is excellent and a good team. They are pretty quick on their timing and getting you in for your appointment. The nurses took time to explain and got back right away on emails with the answers.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
He is open to options on different protocols for the meds which is hopeful. and he is very knowledgeable. His history has good results but his bed side manner is horrible. He is definitely not warm and fuzzy. He does come across as pompous and not very kind.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Focus on getting results and don't be offended by his attitude or demeanor. Work with the lovely nurse staff.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
His nursing staff is excellent and a good team. They are pretty quick on their timing and getting you in for your appointment. The nurses took time to explain and got back right away on emails with the answers.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
Mixing of menopur and gonal F was something new I tried with him. I stayed on a higher dosage of gonal F for many days longer than previously taken. We were hoping to get all 6 follicles to a size of 18mm or larger before extraction. I took menopur, gonal F, ganirelix and then the trigger shot.
Describe your experience with your nurse at Southern California Center for Reproductive Medicine (US Fertility Network clinic). (Assigned nurse: Joyce Kingsbury)
All of the nurse staff are very knowledgeable. They are great at drawing blood and it not hurting. They explained the mixing and drugs and shots very clearly with paperwork and notes. Email communication was very organized and efficient.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Location is very accessible in Newport Beach. You do have to pay for parking but it is minimal. It's a small office so you bump into people you might know or literally in passing in the hallway. It runs smooth and they are knowledgeable. I wish Dr. Anderson had a better personality but his nurse staff makes up for it.
Describe your experience with your monitoring appointments at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
waiting room was mostly empty when I was waiting, but it moved quickly. Didn't run too far behind.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
IVF with pgs fee schedule with donor Day 3 labs $415 admin coordination fee $1000 Dr Professional fees $5315 Lab fees $6550 Surgery Center Fee $1860 frozen embryo fee $1620 lab fees $800
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
He prefers single after genetic testing with PGS/PGD
What specific things went wrong at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
I was expecting a call but didn't hear so I had to call in towards the end of the day. We were waiting on the embryo's to grow from day 3-6 and it took longer but I felt like I still should have received a call.
NPS
7
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
NPS
9
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 39 - 40
1 IUI
2 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
2nd of 2 Docs
7 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
I had 8 failed IUIs and one failed IVF cycle when I came to him [Dr. Robert Anderson] . After one egg retrieval, he refused to take any more of my money if I chose to proceed with my own eggs because they were lacking in number and quality. I respected his opinion although it was difficult to hear. He never pressured me to do anything I wasn't ready for (donor) but offered his professional opinion. I am currently pregnant with a little boy using donor eggs which he recommended. He was right! Because of him, I will have a little boy in July and I have 9 frozen and healthy embryos for future use. He opened the door to a possibility (more children) I didn't even consider because I thought I would be lucky to even have one child.
Strengths: organization, communication, ethical medical treatment, hardly ever a wait for appointments, efficient, compassionate, knowledgeable, up to date fertility treatment protocol, effective. Cons: none...An entire cycle cost approximately 20k including medications (sold by pharmacy) and genetic testing...Krista was so squared away and so sweet. She was a great communicator and was so supportive throughout the whole process. I truly felt she cared about me personally and was looking out for my best interest.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
He is an amazing doctor with high standards and ethics. He is honest and trustworthy. He made me feel at ease and comfortable every step of the way. He was blunt and didn't sugar coat things. He made sure I understood everything he did along the way. He was understanding and sympathetic to a woman going through fertility treatment. He showed compassion and empathy. I truly felt he had my best interest at heart and he was genuinely happy for me or sad for me depending on what was happening.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
If you don't get pregnant, it may not be possible. He is thorough and honest whether you like it or not. He's completely ethical and up to date on all the recent fertility treatments.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
He treated me with respect and dignity. He was honest and ethical.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
I had 8 failed IUIs and one failed IVF cycle when I came to him. After one egg retrieval, he refused to take any more of my money if I chose to proceed with my own eggs because they were lacking in number and quality. I respected his opinion although it was difficult to hear. He never pressured me to do anything I wasn't ready for (donor) but offered his professional opinion. I am currently pregnant with a little boy using donor eggs which he recommended. He was right! Because of him, I will have a little boy in July and I have 9 frozen and healthy embryos for future use. He opened the door to a possibility (more children) I didn't even consider because I thought I would be lucky to even have one child.
Describe your experience with your nurse at Southern California Center for Reproductive Medicine (US Fertility Network clinic). (Assigned nurse: Krista )
Krista was so squared away and so sweet. She was a great communicator and was so supportive throughout the whole process. I truly felt she cared about me personally and was looking out for my best interest.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
strengths: organization, communication, ethical medical treatment, hardly ever a wait for appointments, efficient, compassionate, knowledgeable, up to date fertility treatment protocol, effective. Cons: none
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
An entire cycle cost approximately 20k including medications (sold by pharmacy) and genetic testing.
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
He is so Successful with singleton transfers there's not reason to transfer more embryos if they've been genetically tested (unless you want multiples). I was told his success rate with singletons is 85% and am currently pregnant with the single embryo transferred.
NPS
10
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
6
NPS
8
Age 36
Diminished Ovarian Reserve
European
Latinx
Income $100K - $199K
3rd of 4 Docs
4 IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr. Anderson is a technical expert and his nurses are better with the bed side manner.... I would recommend Dr. Anderson because he has been very successful with a lot of people. I received a lot of recommendations to go to see him and I continue to hear success stories. While I wasn’t able to go thru with egg retrieval because I didn’t have enough mature follicles, he does work for others.... I started the necessary injections and about half way thru the week I found out during one of my appointments that my follicles weren’t growing to the size needed to undergo egg retrieval.
The nursing staff [SoCal Ctr for Repro Med] all tried their best, I struggled with not having one consistent nurse Day after day. Each morning that I would come in for my ultrasound, I would see a different nurse. Each nurse has a different bedside manner and they are reserved with what they say. Since this was my first time, each time I went in for an appointment I was looking for some comment to affirm things were going well. I can understand the nurses have to be careful
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
I would recommend Dr. Anderson because he has been very successful with a lot of people. I received a lot of recommendations to go to see him and I continue to hear success stories. While I wasn’t able to go thru with egg retrieval because I didn’t have enough mature follicles, he does work for others.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Not to rush into IVF and look at other treatment options like acupuncture. Try and find a doctor that resonates with you.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson is a technical expert and his nurses are better with the bed side manner.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
I had already gone thru three IUIs prior to Dr. Anderson so we discusssed IVF. I started the necessary injections and about half way thru the week I found out during one of my appointments that my follicles weren’t growing to the size needed to undergo egg retrieval. This was ultimately converted to an IUI and unfortunately that wasn’t successful.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
The nursing staff all tried their best, I struggled with not having one consistent nurse Day after day. Each morning that I would come in for my ultrasound, I would see a different nurse. Each nurse has a different bedside manner and they are reserved with what they say. Since this was my first time, each time I went in for an appointment I was looking for some comment to affirm things were going well. I can understand the nurses have to be careful regarding what they say so they don’t offer false hope, but some basic information would be helpful during this very emotional period.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Dr. Anderson’s reputation for success is well know and that is what drew me here. I overlooked the soft skills knowing he has been very successful with others. Since then I have pursued less invasive and chemical approaches and I have been receiving great results. While I wasn’t successful, I would recommend him.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
$6-$8,000
NPS
6
Doctor
Robert Anderson
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
NPS
8
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 31
Donor Eggs
Diminished Ovarian Reserve
Endometriosis
European
Income $100K - $199K
Doctor
2nd of 2 Docs
2 IUI With Other Docs
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
My protocol [with Dr. Anderson] was unique in that it was an embryo transfer only, with donor embryos. I was on progesterone and estrogen injections, as well as prednisone...He was candid and honest with us about what to expect, and all the steps in the process, as well as his recommendations. He was always straightforward and efficient in his communication with us. Some may not like his blunt bedside manner, but this is what I prefer- no beating around the bush! He made me feel informed and confident about how to proceed. He ensured all our questions were answered, and took the time to explain things that were not explained from our previous RE, even if it did not relate to the current cycle. I would definitely recommend him to others!
We spent $4200 to thaw and grow our group of seven embryos, then cryopreserve them once more [at Southern California Center for Reproductive Medicine]. We spent $5000 on the transfer itself, plus medications...Strengths: clean, efficient, good location (easy to access from OC airport- I flew in from Denver), compassionate and organized team Weaknesses: occasionally I had to call to get the ball rolling and ensure that I knew the next steps
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
We worked with Dr. Anderson for a donor embryo transfer at his clinic. He was the doctor on staff back in 1997 when this embryo was created, and he knew all about it. He was candid and honest with us about what to expect, and all the steps in the process, as well as his recommendations. He was always straightforward and efficient in his communication with us. Some may not like his blunt bedside manner, but this is what I prefer- no beating around the bush! He made me feel informed and confident about how to proceed. He ensured all our questions were answered, and took the time to explain things that were not explained from our previous RE, even if it did not relate to the current cycle. I would definitely recommend him to others!
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Ask all the questions you have along the way to make sure you are comfortable with your treatment plan. Dr. Anderson will answer your questions honestly, and I believe you can trust his responses.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson is very blunt and upfront about treatment and options, which I really like, but others may find cold. His office staff was very personable and easy to talk to. They remembered me after a few times of calling them. Joanne in particular was so encouraging and caring through the whole process.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
My protocol was unique in that it was an embryo transfer only, with donor embryos. I was on progesterone and estrogen injections, as well as prednisone.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
The nursing staff was efficient and professional. Joanne (NP) in particular was the most compassionate and amazing nurse that I worked with through all of my fertility treatments at any clinic! She called my on a Sunday and late in the evenings with updates and to check in, which was such an encouragement during a stressful time.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Strengths: clean, efficient, good location (easy to access from OC airport- I flew in from Denver), compassionate and organized team Weaknesses: occasionally I had to call to get the ball rolling and ensure that I knew the next steps
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
We spent $4200 to thaw and grow our group of seven embryos, then cryopreserve them once more. We spent $5000 on the transfer itself, plus medications.
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Dr. Anderson prefers eSET. He encouraged this, as well as genetic screening. We did not pursue genetic screening, but we did eSET.
NPS
10
Doctor
Robert Anderson
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 41
1 IVF
Unexplained
Ashkenazi Jewish
Income $200K - $499K
Business Executive
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Robert Anderson] adjusts your protocol on a nearly daily basis based on YOUR results that day, not a cookie-cutter formula he follows for everyone. I have referred two friends to him and even though we are all the same age with similar profiles, he adjusted us very differently based on our responses...He adjusts your protocol on a nearly daily basis based on YOUR results that day, not a cookie-cutter formula he follows for everyone. I have referred two friends to him and even though we are all the same age with similar profiles, he adjusted us very differently based on our responses...Dr. Anderson is very rigid in his opinions and protocols, so know that he is going to insist on doing it his way.
The nursing staff was lovely and caring, and generally very skilled. There was one nurse who constantly had to ask the others questions and seemed less experienced, but she might have been new...It was about 18k for the IVF round with PGS testing and FET...Dr. Anderson is very rigid in his opinions and protocols, so know that he is going to insist on doing it his way. Luckily, his way is based on years of experience and constantly looking at ways to improve his success rates. I have referred several friends to him and all became pregnant in one IVF cycle. I would not never have referred them if I did not believe in him wholeheartedly.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
His definitely comes off as very confident in his approach and can be a big gruff at times, however the attitude is in my opinion very merited as his individual attention, constant monitoring and readjusting, and overall protocol produces success. I was referred by a friend who had a successful IVF her first round with him. I chose him of the 3 REs I interviewed and could not be happier. I took two transfers for success, but only a single retrieval. I then referred two other women who both had success in a single round of IVF, both having failed IVF cycles at other clinics. For example, he does retrievals 7 days a week, so that the optimal retrieval is based on YOUR follicle growth and your situation, and not on his schedule. I honestly +cannot praise him high enough.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Trust him! He knows his stuff. His results speak for themselves.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
He adjusts your protocol on a nearly daily basis based on YOUR results that day, not a cookie-cutter formula he follows for everyone. I have referred two friends to him and even though we are all the same age with similar profiles, he adjusted us very differently based on our responses.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
I was on Gonal-F/Follistim to start, 325 iu/day, which was adjust daily based on ultrasounds and blood results. Eventually we reduced those and added in Ganarelix and Menopur until trigger. We didn't trigger until my largest follicle was 28, which had me worried, but we got 30 eggs, 20 of which fertilized. He always does ICSI, assisted hatching and PGS testing. For the FET I was on Del Estrogen IM shots and then we added in the PIO. As I had a failed FET in the past, he also had me do intrallipids a few days before transfer to help with lining. He also includes Baby Aspirin, Claritin and Pepcid as part of the protocol.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
The nursing staff was lovely and caring, and generally very skilled. There was one nurse who constantly had to ask the others questions and seemed less experienced, but she might have been new.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Dr. Anderson is very rigid in his opinions and protocols, so know that he is going to insist on doing it his way. Luckily, his way is based on years of experience and constantly looking at ways to improve his success rates. I have referred several friends to him and all became pregnant in one IVF cycle. I would not never have referred them if I did not believe in him wholeheartedly.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
It was about 18k for the IVF round with PGS testing and FET.
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
His motto is 'One Embryo, One Baby' so he really only does eSETs.
NPS
10
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2015, Successful
NPS
10
NPS
10
Age 29 - 30
3 IUI
1 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr Anderson] was efficient and knowledgeable. He is involved in up and coming research and uses all the most up to date, researched methods. He is confident and has the track record and knowledge to back it up...He didn't do any of our IUIs. But he is still actively involved in all cases. He has his own office but spends most of his time with patients and in the hallways with his staff...
They [nurses at So Cal Ctr for Repro Med] are efficient and respectful of your time. We never waited more than 5 minutes. They had early appointments (6am!) and were open 7 days a week! They originally had two locations but closed the one closest to us but we still went out of our way because we love the staff!...All PAs and NPs were wonderful. They were so caring and respectful. We still keep in touch even with the admin staff!...
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
He was efficient and knowledgeable. He is involved in up and coming research and uses all the most up to date, researched methods. He is confident and has the track record and knowledge to back it up.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
He didn't do any of our IUIs. But he is still actively involved in all cases. He has his own office but spends most of his time with patients and in the hallways with his staff.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Everyone at the office knew our names. They set appointments so you were never there with other women who were pregnant and in first trimester care. They followed up after we were released and made an effort to meet our son.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
He wants us to do 3 rounds of IUI with clomid. I had a previous failed pregnancy so he wanted to try that first. We were battling male factor infertility. After the hose failed he sat down with us and went over a treatment plan for IVF. He encouraged ICSI and genetic testing. He also was adamant about freezing all embryos so my body could recover before transferring one healthy embryo. I'm so grateful for that as I could imagine my body taking on a pregnancy less than a week after egg retrieval. My body was a mess and I'm so glad to had had that to,e to recover.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
All PAs and NPs were wonderful. They were so caring and respectful. We still keep in touch even with the admin staff!
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
They are efficient and respectful of your time. We never waited more than 5 minutes. They had early appointments (6am!) and were open 7 days a week! They originally had two locations but closed the one closest to us but we still went out of our way because we love the staff!
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Probably a little bit more then other places but wmostly due to his insistence for genetic testing and ICSI.
NPS
10
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2013 - 2015, Unsuccessful
NPS
10
NPS
10
Age 30 - 32
4 IUI
Male Factor
European
Income $200K - $499K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Anderson is not the warm and fuzzy type. He is pretty much all business and gives pretty blunt responses and treatment recommendations. This can be off putting when you first meet him, especially if you are in an emotional state. But, he is great at what he does....Although I personally prefer a doctor that can joke around about to lighten the mood, I completely trusted Dr. Anderson's recommendations and how my treatments were managed.
Dr. Anderson's office [Southern California Center for Reproductive Medicine] is a very well oiled machine, so you are in and out of your appointment in under 15 minutes usually. This could leave some people feeling like just a number, but I always felt my concerns were addressed and my visit was just efficient. They see so many people and require those going through a treatment cycle to be seen in the morning, so they need to be good on time management and efficiency.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson is not the warm and fuzzy type. He is pretty much all business and gives pretty blunt responses and treatment recommendations. This can be off putting when you first meet him, especially if you are in an emotional state. But, he is great at what he does. He understands infertility and all of its issues. He has created treatment procedures that have good success rates and his courses of treatment recommendations are based off multiple factors that he tests. Although I personally prefer a doctor that can joke around about to lighten the mood, I completely trusted Dr. Anderson's recommendations and how my treatments were managed.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Don't let his personality put you off.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson's office is a very well oiled machine, so you are in and out of your appointment in under 15 minutes usually. This could leave some people feeling like just a number, but I always felt my concerns were addressed and my visit was just efficient. They see so many people and require those going through a treatment cycle to be seen in the morning, so they need to be good on time management and efficiency.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
Our issue was male factor infertility (MFI). This was determined by a semen analysis. Dr. Anderson recommended we do 3 rounds of IUI with clomid based on an additional test that I call "the hamster egg test" (because I can't remember the actual name). Basically, that test checked to see how well my husband's spermicide could penetrate an egg. It had a great response, so we were able to try iui first. If the response had not been good, we likely would have had to go directly to IVF. We did 3 rounds of iui with clomid that all failed. Dr. Anderson then recommended iui with injectables. But, before we moved on to this more costly treatment, it was recommended I undergo a laporoscopy to make sure I didn't have any conditions that would prevent a pregnancy, such as endometriosis or blocked Fallopian tubes. I had the procedure and was cleared. We were told we could do 3 or 4 rounds of iui with injectables before we should consider moving to IVF. We did 1 round that failed then took a 6 month break before we decided to move to IVF.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
The nurses were incredibly knowledgable and awesome. And, even if you only saw the nurse during your visit, they constantly communicated with the doctor to ensure your treatment was going as well as possible.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
This clinic is a very well oiled machine. It runs very smoothly and everyone always seemed to be on the same page with my treatment, which was comforting. If I had any questions, they would be answered with little delay. The only drawback was that their only office was a 30 minute drive, which was hard some cycles, especially during times I was coming in multiple times a week. But, the level of treatment was worth it.
NPS
10
Doctor
Robert Anderson
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Unsuccessful
NPS
0
NPS
0
Age 30 - 31
2 IUI
European
Income $50K - $99K
Lawyer
2nd of 4 Docs
6 IUI With Other Docs
2 IVF With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. [Anderson] was rather dismissive of my questions and concerns regarding timing, follicle size, etc...He was dismissive of my concerns about various parts of the process (based in past experience - I was attempting to conceive my second child). When I had a failed IVF elsewhere, and returned for a second opinion consult to get an idea of what thoughts were about what should have been done differently, his answer was I should have had the cycle with him..
The process [at So Cal CRM] was very impersonal - everything up to and including scheduling... I still couldn't schedule both [IUI] appointments because it was just their policy to do one at a time...[the Nurses] They were ok. Terrible at blood draws and not so good at IUIs either (I'm not the easiest on either count, but others have done far far better), but nice enough...close to 1k per IUI (back to back, ultrasounds, monitoring) given out of pocket.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
I found him rather arrogant. He was dismissive of my concerns about various parts of the process (based in past experience - I was attempting to conceive my second child). When I had a failed IVF elsewhere, and returned for a second opinion consult to get an idea of what thoughts were about what should have been done differently, his answer was I should have had the cycle with him, and no I couldn't have the first time discount (which seemed for people first time with him for IVF) because I'd decided not to go with him initially. It was really obnoxious, and unhelpful, particularly for someone coming off a disaster of an IVF.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Ditch any desires you have about bedside manner.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
The process was very impersonal - everything up to and including scheduling - like if I knew I was going to do back to back IUIs, and needed childcare or only had a certain window of time in which I could come, I still couldn't schedule both appointments because it was just their policy to do one at a time. Hostility when trying to work around scheduling issues. Dr. was rather dismissive of my questions and concerns regarding timing, follicle size, etc.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
If I recall correctly, I only did unmedicated IUIs, with monitoring (ultrasound, bloodwork), and a trigger shot. I believe he triggered when follicles were too small, and he insisted on back to back inseminations even after questioning, though the timing (12 and 36 hours, roughly) didn't seem right at all and I was using donor sperm (expensive, limited quantity).
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
They were ok. Terrible at blood draws and not so good at IUIs either (I'm not the easiest on either count, but others have done far far better), but nice enough.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
I do believe he had a solid lab, which is why I considered him for IVF, despite the less than stellar experience I had with IUI. His prices were expensive and I didn't feel like I got any particular expertise out of it.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
I can't recall, but quite expensive - maybe close to 1k per IUI (back to back, ultrasounds, monitoring) given out of pocket.
NPS
0
Doctor
Robert Anderson
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
3 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
2 of 5
NPS
0
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 36
1 IVF
Unexplained
East Asian
Entrepreneur
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Robert Anderson's] Strength: professional, thorough, cares about his patients, experienced, confident, knows what he’s doing Weakness: bedside manner Overall: he’s not the most friendly doctor who can comfort you in time of need, but he can get you results...We did what’s called a “long Lupron protocol” to produce higher quality eggs.
The [Southern California Center for Reproductive Medicine] clinic runs well even during the epidemic with a ton of safety measures in place...Parking is also affordable...He [Dr. Robert Anderson] believes in one embryo, one transfer...$15k for retrieval and lab, $5-7k for meds, and $2k for PGT testing...nurses were great...They are extra cautious which gives me a peace of mind
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Strength: professional, thorough, cares about his patients, experienced, confident, knows what he’s doing Weakness: bedside manner Overall: he’s not the most friendly doctor who can comfort you in time of need, but he can get you results. Although we haven’t done an IVF transfer with him yet, we feel confident under his care.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Don’t take what he says personally. He is a straight shooter and will not sugar coat things.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr Anderson takes time to answer my questions. He doesn’t have the best bedside manner, but he is thorough and can get us results, which is more important than anything else.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
We did what’s called a “long Lupron protocol” to produce higher quality eggs. Started with lupron and birth control and had injections of Gonal f and Menopur daily. After the retrieval, we did another week of lupron for the ovaries to heal.
Describe your experience with your nurse at Southern California Center for Reproductive Medicine (US Fertility Network clinic). (Assigned nurse: Joyce )
Joyce was our main nurse and she was overall wonderful. There’s a bit of a language barrier but we knew she had our best interests at heart. Other nurses were great as well.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
The clinic runs well even during the epidemic with a ton of safety measures in place such as temperature checks, staff wearing gloves and masks, and waiting in the car until they call you to come up. They are extra cautious which gives me a peace of mind when visiting the clinic. Parking is also affordable.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
$15k for retrieval and lab, $5-7k for meds, and $2k for PGT testing
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
He believes in one embryo, one transfer.
NPS
10
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
7
NPS
8
Age 32 - 33
2 IUI
Unexplained
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Anderson doesn't give a lot of extra information when speaking with him. I felt like sometimes I had to ask questions that should have already been answered or offered. I think he has a plan in his head, but doesn't always share that. Only shares the next step, not the next five steps...He has a lot of patients to see and he relies on his nurses and PAs.
I was told [by Southern California Center for Reproductive Medicine] to schedule a procedure at a different location and when I called to schedule they didn't have my order. Then after the procedure, no one ever called me to tell me the results...Nursing staff is great. You see a different nurse each time, and some are more friendly than others...IUI with Clomid was about $1,300. My quote for IVF (including surgery center and medication) was about $30,000.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson doesn't give a lot of extra information when speaking with him. I felt like sometimes I had to ask questions that should have already been answered or offered. I think he has a plan in his head, but doesn't always share that. Only shares the next step, not the next five steps.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Ask a lot of questions and stay on top of your treatment schedule. It is a very busy office and you can feel like you are slipping through the cracks.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson is very direct and to the point. He has a lot of patients to see and he relies on his nurses and PAs.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Nursing staff is great. You see a different nurse each time, and some are more friendly than others. But overall they seem to know what they are doing and treat you like a person.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Be your own advocate. Stay on top of your treatments and ask questions when you are there. It is easy to go through your appointment thinking they will get to answering questions, and then you leave and didn't get a chance to talk. Ask questions as they come up, rather than waiting until the end of the appointment.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
IUI with Clomid was about $1,300. My quote for IVF (including surgery center and medication) was about $30,000.
What specific things went wrong at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
I was told to schedule a procedure at a different location and when I called to schedule they didn't have my order. Then after the procedure, no one ever called me to tell me the results. I had to ask for them and the nurse seemed confused on why no one had contacted me yet.
NPS
7
Doctor
Robert Anderson
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
8
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2014 - 2019, Successful
NPS
10
NPS
10
Age 37 - 42
1 IVF
Recurrent Pregnancy Loss
European
Graphic Designer
3rd of 3 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Anderson is very professional in his demeanor, what made me feel human rather than a number is his he paid careful attention to my case and came up with a very customized treatment, not a one size fits all approach. He pays attention to details and is extremely thorough with his care. ... He is thorough, he is on the forefront of cutting edge practices, and at the same time he does not put the patient through anything that is unnecessary.
Strengths are superior care and industry knowledge resulting in successful pregnancies, even in extremely difficult situations. Professional and caring staff [ S CA Center for Repro Med]. The cost is completely worth it. ... I LOVE the nursing staff! They are thorough, communicate well and they are wonderfully caring. You know they want success for you and it shows. ...
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr Anderson is a leading doctor who I trust completely. I used to spend hours researching my condition and with him I was able to let that go and trust his recommendations which was a huge relief. He is thorough, he is on the forefront of cutting edge practices, and at the same time he does not put the patient through anything that is unnecessary. He does not give up and we are extremely thankful for his care in helping us achieve two successful pregnancies after my history of multiple losses.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Trust what he says. Don’t expect a warm fuzzy relationship but know that you are in the best hands and that he cares and knows what he is doing.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr Anderson is very professional in his demeanor, what made me feel human rather than a number is his he paid careful attention to my case and came up with a very customized treatment, not a one size fits all approach. He pays attention to details and is extremely thorough with his care.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
I LOVE the nursing staff! They are thorough, communicate well and they are wonderfully caring. You know they want success for you and it shows.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Strengths are superior care and industry knowledge resulting in successful pregnancies, even in extremely difficult situations. Professional and caring staff. The cost is completely worth it. No weaknesses at all.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Standard costs
NPS
10
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Unsuccessful
NPS
6
NPS
5
Age 34 - 35
3 IUI
2 IVF
European
Income $50K - $99K
Teacher
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I like Dr Anderson. He is a results driven Dr, however, he recommended egg donor way to quickly. He never tested my AMH levels and after two cycles of not getting our embryos past day 3, he recommended donor eggs. He didn’t really explain why my eggs are bad quality and never gave me a diagnosis. He is not the best at explaining what he is doing. He never changed my protocol. He has great results, but I felt disappointed with how quickly he gave up on my case.
They [So Cal Ctr for Repro Med] pride themselves on not a one size fits all approach. I didn’t feel they tried to work with me and changing up protocols. Their SART numbers are great, but maybe it’s because they give up on difficult cases too soon. My husband is male infertility and I felt that they didn’t deal with my husband’s sperm issues. The clinics strengths are they are easy to work with and very efficient as far as appointment times etc.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
I like Dr Anderson. He is a results driven Dr, however, he recommended egg donor way to quickly. He never tested my AMH levels and after two cycles of not getting our embryos past day 3, he recommended donor eggs. He didn’t really explain why my eggs are bad quality and never gave me a diagnosis. He is not the best at explaining what he is doing. He never changed my protocol. He has great results, but I felt disappointed with how quickly he gave up on my case.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Be your own advocate. Demand to know what he is doing.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr Anderson was polite. He doesn’t have the best bedside manner, but his nurses are great and help balance it out.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
He used to antagonist protocol for both of my cycles. I asked if we should change the protocol for my 2nd cycle and he said no. He said the antagonist was the best for my situation and hat each cycle is a new one.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
They are a very warm and kind group of women.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
They pride themselves on not a one size fits all approach. I didn’t feel they tried to work with me and changing up protocols. Their SART numbers are great, but maybe it’s because they give up on difficult cases too soon. My husband is male infertility and I felt that they didn’t deal with my husband’s sperm issues. The clinics strengths are they are easy to work with and very efficient as far as appointment times etc.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
It’s about 20,00 per cycle, plus meds and pgs testing.
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
He will only do single embryo transfers.
NPS
6
Doctor
Robert Anderson
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
2 of 5
NPS
5
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 39
1 Embryo Freezing
Unexplained
European
Income $200K - $499K
Doctor
3rd of 3 Docs
4 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
After meeting with Dr. Anderson, he seemed very knowledgable and his approach made sense to me compared to other REIs we had consulted. His success rate was also impressive. I knew I wanted PGS testing done and that I did not want more than embryo transferred due to the risk of multiples. Some other REIs I met with will often try to talk women my age into 2 embryos, which didn't make sense to me with PGS.... the way he practiced made sense to me and I was hopeful he would help us get pregnant, which he did
[S CA Center for Reproductive Medicine] Strengths - Very efficient ... [Nurses] Very efficient and responsive to questions and phone calls.... 4,451.93 retrieval meds 260 consult 4315 Physician IVF retrieval fee 6550 IVF lab retrieval fee 1,500.00 Surgi Center 360 anesthesia 2300 PGS testing 1620 Dr. Anderson embryo transfer 800 lab - ovagen for embryo thaw and prep 950 - retrieval meds Total spent ~ 23,200...It's a very streamlined clinic, which I greatly appreciated. I didn't necessarily feel like I was an unique patient, but this was also not something I was interested in.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
After meeting with Dr. Anderson, he seemed very knowledgable and his approach made sense to me compared to other REIs we had consulted. His success rate was also impressive. I knew I wanted PGS testing done and that I did not want more than embryo transferred due to the risk of multiples. Some other REIs I met with will often try to talk women my age into 2 embryos, which didn't make sense to me with PGS.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
It's a very streamlined clinic, which I greatly appreciated. I didn't necessarily feel like I was an unique patient, but this was also not something I was interested in. I went there because the way he practiced made sense to me and I was hopeful he would help us get pregnant, which he did. I also appreciated the efficiency after going to a different clinic and waiting for hours.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
I took Follistim, Menopur, and Ganirelex for the retrieval with hCG. For the transfer it was IM estradiol, progesterone, aspirin, loratidine, famotidine, dexamethasone, then medrol, and then prednisone.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Very efficient and responsive to questions and phone calls.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Strengths - Very efficient
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
4,451.93 retrieval meds 260 consult 4315 Physician IVF retrieval fee 6550 IVF lab retrieval fee 1,500.00 Surgi Center 360 anesthesia 2300 PGS testing 1620 Dr. Anderson embryo transfer 800 lab - ovagen for embryo thaw and prep 950 - retrieval meds Total spent ~ 23,200
NPS
10
Doctor
Robert Anderson
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
Latinx
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Alexander is the sweetest doctor I’ve ever met. She would even call me after office hours to check in on how I was feeling physically and emotionally. She went above and beyond in every way. She’s so positive and was such a pleasure. We had a super smooth IVF treatment with her...IVF frozen transfer (natural cycle)...Don’t be afraid to email her and tell her you’re nervous or scared. She’ll address any of your concerns!
[Southern California Center for Reproductive Medicine] Super easy to come in and out for testing. I love the clinic hours (opens very early). Never made me wait. Communication was always answered. They were super helpful with helping me find medication at a good price...She [Dr. Alexander] would even call me after office hours to check in on how I was feeling physically and emotionally. She went above and beyond in every way.
How was your experience with Carolyn Alexander at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr Alexander is THE best. She walked through every detail with me, she’d call and check in. I felt like she genuinely cared about me ever step of the way. I still get sweet emails from her checking in and I’ve had my baby already. There were minor issues that arose and she came up with great solutions and everything went perfect! She’s the best!
What's one piece of advice would you give a prospective patient of Carolyn Alexander at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Don’t be afraid to email her and tell her you’re nervous or scared. She’ll address any of your concerns!
During treatment, were you treated like a number or a human with Carolyn Alexander at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Alexander is the sweetest doctor I’ve ever met. She would even call me after office hours to check in on how I was feeling physically and emotionally. She went above and beyond in every way. She’s so positive and was such a pleasure. We had a super smooth IVF treatment with her and I can’t wait to go back for one more baby!
Describe the protocols Carolyn Alexander used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
IVF frozen transfer (natural cycle).
Describe your experience with your nurse at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Everyone was wonderful!
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Super easy to come in and out for testing. I love the clinic hours (opens very early). Never made me wait. Communication was always answered. They were super helpful with helping me find medication at a good price.
NPS
10
Doctor
Carolyn Alexander
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
9
NPS
9
Age 36
1 IVF
Male Factor
Unexplained
South Asian
Income $100K - $199K
Doctor
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Anderson’s. [Eset] approach is “one embryo, one baby”...always attentive and answered all our questions patiently and completely...He was present during most of our monitoring appointments during our egg retrieval cycle. But even when we didn’t see him (on Sundays, for example) we always got a phone call from him to let us know how things were going and if needed to change dosages of meds. We had just completed our egg retrieval were getting ready for FET when the COVID-19 recommendations came out. Dr. Anderson clearly explained his point of view and helped us make informed decisions on our next steps. While our transfer was delayed due to the pandemic, we are grateful for his guidance.
The staff [at S CA Center for Reproductive Medicine] is friendly, knowledgeable and efficient. The front desk and nurses are quick to respond via email or phone call. They were always able to see me quickly so I could get to work on time during my monitoring appointments...Nursing staff are kind, friendly and efficient...Dr Anderson and his staff were always attentive and answered all our questions patiently and completely.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson is a thorough, detail-oriented physician. His experience and success rates are a big reason we chose his office. He was present during most of our monitoring appointments during our egg retrieval cycle. But even when we didn’t see him (on Sundays, for example) we always got a phone call from him to let us know how things were going and if needed to change dosages of meds. We had just completed our egg retrieval were getting ready for FET when the COVID-19 recommendations came out. Dr. Anderson clearly explained his point of view and helped us make informed decisions on our next steps. While our transfer was delayed due to the pandemic, we are grateful for his guidance.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr Anderson and his staff were always attentive and answered all our questions patiently and completely.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Nursing staff are kind, friendly and efficient.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
The staff is friendly, knowledgeable and efficient. The front desk and nurses are quick to respond via email or phone call. They were always able to see me quickly so I could get to work on time during my monitoring appointments.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
We paid for an IVF cycle including meds, PGT testing, egg retrieval. Our insurance covered extremely little.
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Dr. Anderson’s approach is “one embryo, one baby”.
NPS
9
Doctor
Robert Anderson
NPS
Humanity
1 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
7
NPS
10
Age 33
1 IVF
Income $100K - $199K
Accountant
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
I think that Dr Anderson is very knowledgeable and contrary to what others say, he is friendly. He tailors each protocol to what needs to be accomplished for each patient. I have yet to have success but I know it’s coming!... Dr. Anderson takes the time to explain the procedure and to review.... Started the cycle with follistim at 250 units and then added granilix and Menopur. Was able to mix the Menopur with follistim to inject with one needle.
The clinic [S CA Ctr for Repro Med] is top notch. Very organized and every detail is gone over in regards to financial. The waiting room is inviting and the clinical rooms are clean and modern. You have to pay for parking but what is $3 compared to paying for IVF :)... Every nurse is sweet as can be. They are very compassionate and encouraging. They are knowledgeable and very intelligent.... About $18000 for egg retrieval... He is very set on his way of only transferring one embryo.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
I think that Dr Anderson is very knowledgeable and contrary to what others say, he is friendly. He tailors each protocol to what needs to be accomplished for each patient. I have yet to have success but I know it’s coming!
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Don’t be afraid to ask questions! He is always to the point and will tell you exactly what he thinks.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson takes the time to explain the procedure and to review.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
Started the cycle with follistim at 250 units and then added granilix and Menopur. Was able to mix the Menopur with follistim to inject with one needle.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Every nurse is sweet as can be. They are very compassionate and encouraging. They are knowledgeable and very intelligent.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
The clinic is top notch. Very organized and every detail is gone over in regards to financial. The waiting room is inviting and the clinical rooms are clean and modern. You have to pay for parking but what is $3 compared to paying for IVF :)
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
About $18000 for egg retrieval
Describe Robert Anderson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
He is very set on his way of only transferring one embryo. While my last clinic encouraged two, I see why Dr Anderson prefers one. He sees it as an extra risk to transfer two.
NPS
7
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2016, Successful
NPS
10
NPS
N/A
Age 31 - 35
1 IVF
Anovulation
European
Income $100K - $199K
2nd of 2 Docs
3 IVF With Other Docs
Strongly Recommends
Successful
Dr. Anderson runs a tight ship. He respects the cost to the patients--financial, physical, emotional, and time--and this is felt from top to bottom throughout the practice....Dr. Anderson cycles you according to your body, which is why the clinic is open 364 days a year (I think it's closed Christmas). He doses the medication according to every blood test. He's definitely a scientist. And his embryo lab is so good that seven other repro endos use it.
Dr. Anderson expects that his nurses operate with the same efficiency and clarity that he does....[S CA Center for Reproductive Medicine] is top of the line. You are never more than five minutes later than scheduled appointments. Your phone calls with dosages and blood results happen on time and the open line of communication is outstanding. I can call any time and get seen by the doctor.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
He is wickedly smart but reserved. He under primaries and over delivers. He is cool, calm, and collected. His mellow disposition is a perfect energy for the stresses that come with infertility.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Don't mistake his lack of sales pitch with lack of expertise. The proof is in the pudding.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson runs a tight ship. He respects the cost to the patients--financial, physical, emotional, and time--and this is felt from top to bottom throughout the practice.
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
Dr. Anderson cycles you according to your body, which is why the clinic is open 364 days a year (I think it's closed Christmas). He doses the medication according to every blood test. He's definitely a scientist. And his embryo lab is so good that seven other repro endos use it.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Dr. Anderson expects that his nurses operate with the same efficiency and clarity that he does.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
It's top of the line. You are never more than five minutes later than scheduled appointments. Your phone calls with dosages and blood results happen on time and the open line of communication is outstanding. I can call any time and get seen by the doctor.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
$15k
NPS
10
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
9
NPS
9
Age 41
2 IVF
Poor Egg Quality
European
Income $500K
Sales Representative
1st of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Anderson] and his team are really involved and you see them frequently so you feel well cared for.... I think he is candid without being cold. He makes you feel like he’s very involved. He personally calls you with results. His PA is very warm and compassionate. He could do more to educated/inform you of what’s going on along the way. He requires a lot of appointments which forces you to put all your plans on hold.
I thought they [S. CA Ctr for Repro Med] were professional and friendly. I would say it met what I would expect for a doctors office in which you are paying a lot of money for treatment. Offices are nice. Parking is easy although you have to pay for it at every week day visit....[Nursing Staff] Very helpful. Not all of them are excellent at drawing blood but they are all very nice and take time to make sure you understand. One nurse even dropped off medication at my house.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
I think he is candid without being cold. He makes you feel like he’s very involved. He personally calls you with results. His PA is very warm and compassionate. He could do more to educated/inform you of what’s going on along the way. He requires a lot of appointments which forces you to put all your plans on hold.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Nothing
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
He and his team are really involved and you see them frequently so you feel well cared for.
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Very helpful. Not all of them are excellent at drawing blood but they are all very nice and take time to make sure you understand. One nurse even dropped off medication at my house.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
I thought they were professional and friendly. I would say it met what I would expect for a doctors office in which you are paying a lot of money for treatment. Offices are nice. Parking is easy although you have to pay for it at every week day visit.
NPS
9
Doctor
Robert Anderson
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
9
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 43
1 IVF
Poor Egg Quality
European
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Anderson is very direct but very good at what he does. He doesn't sugarcoat anything. It is what it is. But I'd rather have a skilled Dr that a Dr that just tells me what I want to hear. I trust Dr. Anderson's opinion completely and know he did his best to get the best outcome for me....My protocol was specifically for me. Dr. Anderson monitored me very closely and changed my meds as needed....Be prepared for a Dr. that is very direct.
Everyone at the clinic [So Cal Ctr for Repro Med] knows you by name. I had been to other infertility doctors before that never knew me or my patient history. This office is very organized and everyone is very friendly and helpful! I also love that I could come in for appointments as early as 7am and they are open on the weekends as well. I was always seen within 15 minutes of my appointment time.... About 17,000 for monitoring and egg rertrieval
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson is very direct but very good at what he does. He doesn't sugarcoat anything. It is what it is. But I'd rather have a skilled Dr that a Dr that just tells me what I want to hear. I trust Dr. Anderson's opinion completely and know he did his best to get the best outcome for me.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Be prepared for a Dr. that is very direct.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
My protocol was specifically for me. Dr. Anderson monitored me very closely and changed my meds as needed.
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Everyone at the clinic knows you by name. I had been to other infertility doctors before that never knew me or my patient history. This office is very organized and everyone is very friendly and helpful! I also love that I could come in for appointments as early as 7am and they are open on the weekends as well. I was always seen within 15 minutes of my appointment time.
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
About 17,000 for monitoring and egg rertrieval
NPS
10
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2017, Unsuccessful
NPS
8
NPS
8
Age 39
2 IUI
Poor Egg Quality
Income $200K - $499K
1st of 2 Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Neutral
Neutral
Unsuccessful
Prepare to wait in waiting room [for Dr. Robert Anderson]...He managed follistim closely to not grow a lot of eggs for IUI...Wouldn’t start IVF w me with only 6 follicles...He was arrogant, upfront, honest and very busy doctor. I know a lot of people had a lot of success w him but we didn’t... I liked how he called you directly instead of the nurses w your next day medication...
[South Carolina Center for Reproductive Medicine was] Busy but was efficient . They were in the middle of a remodel and it was tricky but they used the space appropriately. Office staff was great at booking appointments and so nice...nurses were amazing though...Every single one of them was kind and knowledgeable!...Office was very nice...[cost was] Very reasonable...Prepare to wait in waiting room
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
He was arrogant, upfront, honest and very busy doctor. I know a lot of people had a lot of success w him but we didn’t. His nurses were amazing though. Office was very nice. I liked how he called you directly instead of the nurses w your next day medication.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Prepare to wait in waiting room
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Wouldn’t start IVF w me with only 6 follicles
Describe the protocols Robert Anderson used in your cycles at Southern California Center for Reproductive Medicine (US Fertility Network clinic) and their degree of success.
He managed follistim closely to not grow a lot of eggs for IUI
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Every single one of them was kind and knowledgeable!
Describe your experience with Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Busy but was efficient . They were in the middle of a remodel and it was tricky but they used the space appropriately. Office staff was great at booking appointments and so nice. Cccccccccccbbbbbbbbbbb
Describe the costs associated with your care under Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
Very reasonable
NPS
8
Doctor
Robert Anderson
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
NPS
8
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Successful
NPS
10
NPS
10
Age 36 - 37
1 IUI
1 Egg Freezing
Poor Egg Quality
European
Native American
Income $100K - $199K
Teacher
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
While Dr. Anderson is very straight forward and not necessarily warm and fuzzy, he is great at what he does and makes you feel confident in his care.
[The nurses] were also knowledgeable and compassionate. They were rooting for me all the way and took great care of me.
How was your experience with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
While Dr. Anderson is very straight forward and not necessarily warm and fuzzy, he is great at what he does and makes youbfeel confident in his care. He is excited and knowledgeable about his field and invested in helping disoriented be successful.
What's one piece of advice would you give a prospective patient of Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
He can come off abrupt but have faith he knows what he is doing.
During treatment, were you treated like a number or a human with Robert Anderson at Southern California Center for Reproductive Medicine (US Fertility Network clinic)?
Dr. Anderson and his staff were well aware of my medical history and compassionate about my experiences with rpl. They were ve
Describe your experience with the nursing staff at Southern California Center for Reproductive Medicine (US Fertility Network clinic).
They were also knowledgeable and compassionate. They were rooting for me all the way and took great care of me.
NPS
10
Doctor
Robert Anderson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Southern California Center for Reproductive Medicine (US Fertility Network clinic)
Newport Beach
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Educational Resources
6 of 5

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