Shady Grove Fertility Texas

5 doctors work here

Rated 8.8
Strongly recommend: 77%Neutral: 13%Don't recommend: 10%8.8
77% strongly recommend
157 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.4
8.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
1,105
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 5 offices

Beaumont
2344 Dowlen Road
Beaumont, TX 77706
Clear Lake
1015 W. Medical Center Blvd., Suite 2100
Webster, TX 77598
Houston - Memorial City
9230 Katy Fwy., Suite 540
Houston, TX 77055
Houston - Texas Medical Center (formerly CORM)
7400 Fannin St., Suite 1180
Houston, TX 77054
Spring
2255 E Mossy Oaks Rd., Suite 620
Spring, TX 77389
Show 3 more

157 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
7
NPS
9
Age 28 - 29
1 IUI
European
Income $100K - $199K
Business Executive
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
I do feel as though he’s [Dr. John Crochet] taking his time and putting my health at the top priority. I feel like he is a great communicator and doctor. I’ve only had one IUI so far and I do wish he would’ve done it instead of a nurse...Don’t be afraid to ask questions. He’s always been happy to answer any...they know me as soon as I come in for testing. They know my situation is unique and they know it has to be very precise.
I think they [CORM clinic] are very organized and they try to make you feel comfortable. They will answer any and all questions you have even if they have to check with the doctor and call you back. The only thing I didn’t like was when I did my IUI, I had to go to the Houston location (2 hours from us)...[the nursing staff] They are always aware of my situation, my monitoring and my testing. They recognize me and they make me feel very comfortable.
How was your experience with John Crochet at Shady Grove Fertility Texas?
I do feel as though he’s taking his time and putting my health at the top priority. I feel like he is a great communicator and doctor. I’ve only had one IUI so far and I do wish he would’ve done it instead of a nurse.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
Don’t be afraid to ask questions. He’s always been happy to answer any.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
I felt like a human, because they know me as soon as I come in for testing. They know my situation is unique and they know it has to be very precise.
Describe the protocols John Crochet used in your cycles at Shady Grove Fertility Texas and their degree of success.
My first attempt at IUI, we did 2.5mg of Letrozole for 5 days. Then we did 75iu of Menopur over the course of 4-5 days while they monitored me. My follicles never really grew and I ended up ovulating early so we missed that cycle. My actual first IUI: We did 5 days of 7.5mg of Letrozole and on my first monitoring visit, I had a follicle at 19.8 Wednesday. I triggered at 9:30pm on Friday and we did the IUI procedure on Sunday at around 9:30-10am. This IUI failed. We are waiting for the clinic to open back up and either continue with another round of IUI or switch to IVF because of my unicornuate uterus.
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
They are always aware of my situation, my monitoring and my testing. They recognize me and they make me feel very comfortable.
Describe your experience with Shady Grove Fertility Texas.
I think they are very organized and they try to make you feel comfortable. They will answer any and all questions you have even if they have to check with the doctor and call you back. The only thing I didn’t like was when I did my IUI, I had to go to the Houston location (2 hours from us).
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
For (I believe 6) monitoring visits: $1,275 The IUI: $400
7
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 43
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Sims is very straightforward and to the point. We knew going in the route we would need to take...We will be using donor eggs so our cycle was a bit different...very upfront about the positive and negative aspects of the process. He does have a very dry sense of humor, which both myself and my husband loved... clinic only does single embryo transfer...Because of my age I was hoping for a possible multiple pregnancy so I would only have to go through this process once.
All of the staff [at CORM] are always so helpful and happy, this makes a big difference when you are going through infertility. They are also on top of things, I never have to wait long...My nurse has been awesome up to this point. She is always available and answers all questions promptly...clinic only does single embryo transfer..
How was your experience with Jerry Sims at Shady Grove Fertility Texas?
Dr. Sims is very straightforward and to the point. We knew going in the route we would need to take and he was very upfront about the positive and negative aspects of the process. He does have a very dry sense of humor, which both myself and my husband loved. We look forward to continuing our journey to building our family with his help.
What's one piece of advice would you give a prospective patient of Jerry Sims at Shady Grove Fertility Texas?
He is definitely not what you would expect, but in a good way.
During treatment, were you treated like a number or a human with Jerry Sims at Shady Grove Fertility Texas?
He was very down to earth and approached our consultation appointment and every appointment since with a very empathetic yet straightforward attitude, which at this point in our journey is very much appreciated.
Describe the protocols Jerry Sims used in your cycles at Shady Grove Fertility Texas and their degree of success.
We will be using donor eggs so our cycle was a bit different. We have been through multiple routine tests, including labs, ultrasounds, etc. At this point we have only had medications for cycle starts due to irregularities. We chose a donor and we currently have 6 frozen embryos just waiting for the world to return to normal.
Describe your experience with your nurse at Shady Grove Fertility Texas. (Assigned nurse: Ashley Martin)
My nurse has been awesome up to this point. She is always available and answers all questions promptly.
Describe your experience with Shady Grove Fertility Texas.
The clinic is very nice. All of the staff are always so helpful and happy, this makes a big difference when you are going through infertility. They are also on top of things, I never have to wait long.
Describe the costs associated with your care under Jerry Sims at Shady Grove Fertility Texas.
Egg purchase and transfer cost was $23,200.00. For ultrasounds and labs I’ve spent roughly $500.00.
Describe Jerry Sims's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
Our clinic only does single embryo transfer which I really didn’t want to do. Because of my age I was hoping for a possible multiple pregnancy so I would only have to go through this process once.
10
Doctor
Jerry Sims
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unsuccessful
NPS
9
NPS
10
Age 35 - 37
2 IVF
Endometriosis
Poor Egg Quality
Tubal Blockage
European
Income $50K - $99K
Teacher
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Crochet is very knowledgeable, professional, and transparent. He desired as much success as my husband and I. He was just as saddened by out negative results as we were. Although our outcome was devastating, he was professional throughout the experience.... We used the agonist protocol. We retrieved 10 eggs with our first round that resulted in 5 embryos. We had PGS testing that resulted in one normal embryo. We went directly into an embryo bank cycle with agonist protocol
The nursing staff [CORM] was caring and supportive. They always answered the phone or quickly responded. Even during Hurricane Harvey, when Orange, Texas was isolated from flooding water and the interstate was shutdown, the team was on the phone helping to assist with medication delivery and attempting to help with a plan of action. Many of these nurses lost their own homes and went above and beyond. Dr. Crochet has an amazing and loving team.
How was your experience with John Crochet at Shady Grove Fertility Texas?
Dr. Crochet is very knowledgeable, professional, and transparent. He desired as much success as my husband and I. He was just as saddened by out negative results as we were. Although our outcome was devastating, he was professional throughout the experience.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
Do you research and ask questions. Dr. Crochet is not a mind reader. Infertility treatment can be scary and questions lead to responses you sometimes do not what to hear. Ask the hard questions. He will answer any and all questions but research and ask the right questions. He will be honest and provide an answer.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
Dr. Crochet is very personable. He is encouraging and takes the time to know his patients. He is kind and understanding.
Describe the protocols John Crochet used in your cycles at Shady Grove Fertility Texas and their degree of success.
We used the agonist protocol. We retrieved 10 eggs with our first round that resulted in 5 embryos. We had PGS testing that resulted in one normal embryo. We went directly into an embryo bank cycle with agonist protocol, although in hindsight this was a bad choice because we had just lost our home due to Hurricane Harvey, and the additional stress resulted in 3 eggs retrieved with no viable embryos. We transplanted the one normal embryo that resulted in a negative pregnancy.
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
The nursing staff was caring and supportive. They always answered the phone or quickly responded. Even during Hurricane Harvey, when Orange, Texas was isolated from flooding water and the interstate was shutdown, the team was on the phone helping to assist with medication delivery and attempting to help with a plan of action. Many of these nurses lost their own homes and went above and beyond. Dr. Crochet has an amazing and loving team.
Describe your experience with Shady Grove Fertility Texas.
The nursing staff is always supportive and helps with assistance. The financial department was confusing and hard to contact , , ,however if you asked Dr. Crochet to assist you, he immediately directed them to address the issue.
Describe your experience with your monitoring appointments at Shady Grove Fertility Texas.
Monitoring appointments were quick and adjusted to fit my busy work schedule.
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
Costs where listed directly after a free consultation. The financial secretary was hard to make an appointment with. She was very busy. I didn't take it as personal.
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
We had only one viable embryo to transfer so we are unable to give feedback to this question.
9
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
5
NPS
7
Age 32
Unexplained
European
Income $200K - $499K
2nd of 3 Docs
IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
Dr. Crochet recommended a HSG to see if there were any blockages since all my bloodwork showed normal...It wasn't a personal conversation. I actually cried during my consultation and he wasn't very comforting... During the hsg, he explained exactly what was going on and made me comfortable. I was able to see the procedure on an xray machine (which was cool). The diagnosis of unexplained infertility was a bit devastating and left me hopeless and I didn't really feel like I had many options.
[CORM- Beaumont was] Clean and well organized. Blood work and ultrasound was taken at clinic...Scheduling was easy and got good reminders. Easy to find location. HSG was very easy and quick. I had to go back to discuss the results which I felt was unnecessary since the HSG was normal...[nurses were] Overall helpful and informative. Not too personal, but friendly...When I went to another doctor, it took several calls to get my information to be sent over.
How was your experience with John Crochet at Shady Grove Fertility Texas?
I was very straight forward that I wanted a consultation for what my first doctor suggested. He gave me a satisfactory recommendation, which was to have a hsg to see the outcome before anything else. During the hsg, he explained exactly what was going on and made me comfortable. I was able to see the procedure on an xray machine (which was cool). The diagnosis of unexplained infertility was a bit devastating and left me hopeless and I didn't really feel like I had many options. I didn't understand if everything was fine then why I couldn't get pregnant. Although I might have expected a lot from Dr. Crochet, he didn't really help me understand how infertility treatments could work with me. A friend actually recommended this clinic, but another doctor.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
Have all your history written down because he doesn't ask a lot of questions.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
It wasn't a personal conversation. I actually cried during my consultation and he wasn't very comforting. He did help explain why the surgery my first doctor was unnecessary.
Describe the protocols John Crochet used in your cycles at Shady Grove Fertility Texas and their degree of success.
Dr. Crochet recommended a HSG to see if there were any blockages since all my bloodwork showed normal. I did no fertility treatments with this clinic.
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
Overall helpful and informative. Not too personal, but friendly.
Describe your experience with Shady Grove Fertility Texas.
Clean and well organized. Blood work and ultrasound was taken at clinic. Clinic is just an hour away from my house. Scheduling was easy and got good reminders. Easy to find location. HSG was very easy and quick. I had to go back to discuss the results which I felt was unnecessary since the HSG was normal.
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
Office visits, ultrasound and HSG was not covered by insurance.
What specific things went wrong at Shady Grove Fertility Texas?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Shady Grove Fertility Texas.
When I went to another doctor, it took several calls to get my information to be sent over.
5
Doctor
John Crochet
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2016 - 2018, Unsuccessful
NPS
10
NPS
10
Age 34 - 36
2 IUI
1 IVF
Uterine Fibroids
Unexplained
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Crochet is very understanding and kind. He never treats us like a number. He has personally called me hisself a couple of times in this process. He explains things very well to us and genuinely wants great results...We see him every appt that is needed. He is a very genuine doctor and wants great results. We are very happy with him and would recommend him to our own family... could not do the retrieval due to time sensitivity but another great doctor in the clinic does.
The clinic [CORM] is very private with your care. The team gets you back for appt very quickly. Front desk staff is very sweet and helpful. The nurses though are absolutely amazing! They could not be anymore compassionate and understanding. They have gone through some infertility themselves. They always smile and make you feel like family. When we actually become pregnant and graduate I will actually be very sad to leave them but know it will be a great thing.
How was your experience with John Crochet at Shady Grove Fertility Texas?
My experience with Dr. Crochet is absolutely perfect even with not actually having the results we desire. But he is very informative, makes sure we understand everything, and is very compassionate. He has personally called us twice to discuss things. We see him every appt that is needed. He is a very genuine doctor and wants great results. We are very happy with him and would recommend him to our own family
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
This is a very hard experience to go through and would advise to just prepare yourself as you would with any doctor. He will make sure your needs are met in a compassionate way.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
Dr. Crochet is very understanding and kind. He never treats us like a number. He has personally called me hisself a couple of times in this process. He explains things very well to us and genuinely wants great results
Describe the protocols John Crochet used in your cycles at Shady Grove Fertility Texas and their degree of success.
Dr. Crochet started things off with all necessary lab work and testing needed. Dye tube test, saline ultrasounds, AMH levels. I had already tried clomid with my Gynocologist and due to age we went straight to IUI once we started seeing him. He explained everything and gave us all our options. He was never pushy on anything. We did try injectables with IUI twice with negative results. We decided to go into IVF. We are unexplained infertility and since insurance does not cover any fertility treatments and my age (36 now) we moved straight forward. Did injectables for egg retrieval and we were able to get 13 eggs, 9 fertilized, and 4 made it to day 5. All we froze due to a thin lining. Dr. Crochet could not do the retrieval due to time sensitivity but another great doctor in the clinic does. We have transferred two embryos. First ended with a blighted ovum and had a D&C. Second transfer was negative. We are approaching our final transfer. I have had 3 hysteroscopies. First exploratory but did end up cleaning out a small fibroid, second was for a small fibroid, and last one was a little scar tissue that needed cleaning out prior to transfer. I do have a thin uterine lining and we are currently working on treatment protocol to help before we start treatment to approach our last transfer.
Describe your experience with your nurse at Shady Grove Fertility Texas. (Assigned nurse: Ashley Martin)
FYou are rarely in the waiting room with anyone else. The clinic is very private with your care. The team gets you back for appt very quickly. Front desk staff is very sweet and helpful. The nurses though are absolutely amazing! They could not be anymore compassionate and understanding. They have gone through some infertility themselves. They always smile and make you feel like family. When we actually become pregnant and graduate I will actually be very sad to leave them but know it will be a great thing. They know me by name and always make me feel loved. Very genuine girls who want what’s best for you. Communication with them is easy. They have a direct line for you to leave a message and they respond to calls promptly. Some our on call for any outside hours too. Absolutely Love the staff!
Describe your experience with Shady Grove Fertility Texas.
As a new patient you will want to get yourself organized. It’s a long journey and you will definitely need things to be all together. You will see. Just because of fertility management in general. Not because of the clinic. So advice is to get all important numbers and save them for redily use. For instance the nurse line, the finance department, etc. You can always call your nurse and she can direct you. The nurses are very helpful that way and you will have a one on one basis with your nurses. The clinic also has an app and website log in where you will have all your lab work, notes, ultrasounds, messages, etc redily available.
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
Some labs and testing can be covered by insurance. IVF contract was 13,500 Does not include medication Which ran me about 6,000 total for retrieval and two transfers Contract price does cover your transfers for up to a year
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
My doctor is for the most part against advising or doing multiple embryo transfer but it all depends on your treatment. He does not say he never will and has done multiple before.
10
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 28
Ashkenazi Jewish
Income $100K - $199K
2nd of 2 Docs
IVF With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Schnell] really cared about our best interest and our specific situation that has led us to IVF ... we have to use a surrogate. ... Every time I walked into her office she knew me by name and knew my medical history by heart without ever having to refer back to my file ... My doctor advised she will only do single embryo transfer. ... She does tend to talk very fast but don’t be afraid to stop her and ask for an explanation or more detail. ...
The clinic [C.O.R.M.] is so helpfup. My insurance was denying my IVF because I had to use a surrogate and Dr Schnell’s team worked so hard to battle with my insurance and do everything they could to help get my treatment covered. ... They [nurses] were so caring about my safety and making sure I was comfortable ... I had a very tough schedule with work and traveling and she [nurse] managed to work around my schedule and make my IVF process happen within the timeline we wanted.
How was your experience with Vicki Schnell at Shady Grove Fertility Texas?
She really cared about our best interest and our specific situation that has led us to IVF. My husband and I decline to do genetic testing on ourselves because it was optional. We decided to do genetic testing on our embryos because that is all we really cared about. We even signed our consent forms stating we are refusing genetic testing on ourselves. Dr. Schnell asked us very politely why we refused our genetic testing. She was concerned because I am of Ashkenazi Jewish heritage and we carry specific genetic diseases. She explained further that the genetic testing on the embryos was not as detailed as the genetic testing we get on ourselves. She made us realize that it was in our and our future baby’s best interest to go the extra mile to make sure everything was okay. She really cared about us and our future baby.
What's one piece of advice would you give a prospective patient of Vicki Schnell at Shady Grove Fertility Texas?
She does tend to talk very fast but don’t be afraid to stop her and ask for an explanation or more detail. She will not hesitate to answer any and all questions and will really break everything down for you
During treatment, were you treated like a number or a human with Vicki Schnell at Shady Grove Fertility Texas?
Every time I walked into her office she knew me by name and knew my medical history by heart without ever having to refer back to my file
Describe the protocols Vicki Schnell used in your cycles at Shady Grove Fertility Texas and their degree of success.
We are currently going through IVF with egg freezing because we have to use a surrogate. Our IVF plan is to start me on birth control for about 2 weeks and then start self administered hormone injections. I will do hormone injections for about 2 weeks. Once my eggs are mature they will be removed for fertilization and freezing
Describe your experience with your nurse at Shady Grove Fertility Texas. (Assigned nurse: Stefanie Plaunty)
She is amazing! She always responds with any questions that day if not within the hour. I had a very tough schedule with work and traveling and she managed to work around my schedule and make my IVF process happen within the timeline we wanted.
Describe your experience with Shady Grove Fertility Texas.
The clinic is so helpfup. My insurance was denying my IVF because I had to use a surrogate and Dr Schnell’s team worked so hard to battle with my insurance and do everything they could to help get my treatment covered. The office was very clear on treatment costs which was nice because we knew upfront exactly what was expected and there were no surprises on payments. Also there was one visit I had where I was getting a lot of blood drawn because I was getting multiple tests done. They were so caring about my safety and making sure I was comfortable and if I ever felt dizzy they had extra staff on standby to offer cold towels and juice. Something that seemed so small really made me feel comfortable and confident in my choice of a fertility clinic
Describe the costs associated with your care under Vicki Schnell at Shady Grove Fertility Texas.
Unfortunately by insurance denied by IVF treatment so all costs were out of pocket
Describe Vicki Schnell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
My doctor advised she will only do single embryo transfer. This is because there is always a small chance of having twins or triplets or more and for the safety of her patient and future child she does not want to put any of us at an unnecessary risk. Complicates can always arise during pregnancy and increasing the odds of having multiple children at once can increase those risks
10
Doctor
Vicki Schnell
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
10
Age 30 - 31
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Shnell is very good. She talks to me about all the different variables that could take place. She ordered lots of labs and did an ultra sound my first visit. She looked at my ovaries and told me they look good. She wanted to make sure everything was ok...She doesn’t leave things out just because you might not want to hear it. She’s very honest...She cares.
Everyone in the [CORM] office is great. They were very on top of my deductible and co pays with my insurance to make sure I would never over pay. They sat down and went over all the costs in detail. They are a very through team... have not found any weakness...I went into the clinic and they fit me in and were so amazing and compassionate and caring.
How was your experience with Vicki Schnell at Shady Grove Fertility Texas?
Dr. Shnell is very good. She talks to me about all the different variables that could take place. She ordered lots of labs and did an ultra sound my first visit. She looked at my ovaries and told me they look good. She wanted to make sure everything was ok.
What's one piece of advice would you give a prospective patient of Vicki Schnell at Shady Grove Fertility Texas?
Just be ready to hear it all. She doesn’t leave things out just because you might not want to hear it. She’s very honest.
During treatment, were you treated like a number or a human with Vicki Schnell at Shady Grove Fertility Texas?
She spent tons of time with me, went over every lab result, explained everything going on. Since the covid-19 she even had a phone conference with my husband and I about our results. She cares.
Describe the protocols Vicki Schnell used in your cycles at Shady Grove Fertility Texas and their degree of success.
I have not started IVF yet. I just suffered a miscarriage and Dr. Shnell was the one who preformed the D&C for me and ran genetic testing on our son.
Describe your experience with your nurse at Shady Grove Fertility Texas.
Everyone in the office is great. They were very on top of my deductible and co pays with my insurance to make sure I would never over pay. They sat down and went over all the costs in detail. They are a very through team!
Describe your experience with Shady Grove Fertility Texas.
I have not found any weakness. When I found an OB to take over once I hit 12 weeks, she did an ultrasound and found my son didn’t have a heartbeat. I went into the clinic and they fit me in and were so amazing and compassionate and caring. They made sure I could be fit i. The next morning and Dr. Shnell went over everything and how to make a decision on what to do next.
Describe the costs associated with your care under Vicki Schnell at Shady Grove Fertility Texas.
Very reasonable. Most of it went through my insurance.
9
Doctor
Vicki Schnell
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 31
PCOS
Tubal Blockage
Income $100K - $199K
Sales Representative
1st of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Crochet] was very sympathetic towards my issues...He listens and explains any questions you have. He is very sympathetic to your feelings, but he does get directly to the point. I love that about him because I like that he doesn’t “beat around the bush.”...From my understanding, he only suggests one [embryo transfer], and I love the fact that he care so much for the safety of the mother and child.
I wouldn’t change anything. From my perspective, this staff [CORM] displays complete love for their jobs and is so nice! They definitely make you feel at home and welcomed....From the front desk, to the nurses, to the doctors. This clinic is so well put together and friendly! I love it!...the journey to discover why my husband and I were having difficulties was (not easy to hear) but the tests/procedures were easy because of the staff
How was your experience with John Crochet at Shady Grove Fertility Texas?
He listens and explains any questions you have. He is very sympathetic to your feelings, but he does get directly to the point. I love that about him because I like that he doesn’t “beat around the bush.”
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
Tell him everything and ask any questions you have. He is patient and wants to answer any questions you have.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
He was very sympathetic towards my issues.
Describe the protocols John Crochet used in your cycles at Shady Grove Fertility Texas and their degree of success.
I haven’t started my IVF journey yet, but the journey to discover why my husband and I were having difficulties was (not easy to hear) but the tests/procedures were easy because of the staff. After blood work and semen analysis came back great, we went one to an HSG test. This is where we discovered tubal blockage.
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
From the front desk, to the nurses, to the doctors. This clinic is so well put together and friendly! I love it!
Describe your experience with Shady Grove Fertility Texas.
I wouldn’t change anything. From my perspective, this staff displays complete love for their jobs and is so nice! They definitely make you feel at home and welcomed. Thank you so much CRM!!!!!!!!!!!!!!!!!!!!!!!!!
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
We have an HSA account, so we had the money saved up to pay for these procedures. For all the blood work, tests, procedures, we probably spent a total of $1500-$2000. (This is a total guess because I’m not 100% sure).
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
From my understanding, he only suggests one, and I love the fact that he care so much for the safety of the mother and child.
10
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 28
Unexplained
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Vicki Schnell] was very timely. I was able to speak to her within 10 to 15 mins. She was also very thorough. It was a lot of information to process and she made a point to stop here and there to make sure I didn't have any questions...We have done a few test. Blood, cultures, the ultrasound and the hsg test which found I had scarring and low AMH for my age. Our next plan of action is insemination or in vitro.
They [staff at CORM] offered their numbers in case I just needed someone to talk to which meant alot...All of her nurses were very kind but I remember one in particular. She was very compassionate. My husband had just started a new job and couldn't take off to make the appt so I went alone. I wasn't expecting bad news. She was very patient with me as I cried while trying to take in all the information.
How was your experience with Vicki Schnell at Shady Grove Fertility Texas?
She was very timely. I was able to speak to her within 10 to 15 mins. She was also very thorough. It was a lot of information to process and she made a point to stop here and there to make sure I didn't have any questions.
What's one piece of advice would you give a prospective patient of Vicki Schnell at Shady Grove Fertility Texas?
None really. I feel like she takes care of her patients and I'd just let them know that.
During treatment, were you treated like a number or a human with Vicki Schnell at Shady Grove Fertility Texas?
Her and her staff were very kind. They offered their numbers in case I just needed someone to talk to which meant alot.
Describe the protocols Vicki Schnell used in your cycles at Shady Grove Fertility Texas and their degree of success.
We have done a few test. Blood, cultures, the ultrasound and the hsg test which found I had scarring and low AMH for my age. Our next plan of action is insemination or in vitro.
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
All of her nurses were very kind but I remember one in particular. She was very compassionate. My husband had just started a new job and couldn't take off to make the appt so I went alone. I wasn't expecting bad news. She was very patient with me as I cried while trying to take in all the information.
Describe your experience with Shady Grove Fertility Texas.
I can't really say any bad about this place. Everyone was really nice and seemed to enjoy their work. Billing was explained thoroughly. I signed in on their computer and was seen within 5 to 10 minutes of arriving.
Describe the costs associated with your care under Vicki Schnell at Shady Grove Fertility Texas.
Our first appointment was almost covered completely by our insurance. Only had to pay out of pocket 90. Then my husband unexpectedly lost his job so the next visit was 600
Describe Vicki Schnell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
We haven't talked about it. I suppose we would talk about it once my husband and I have saved the money needed for the procedure.
10
Doctor
Vicki Schnell
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 24 - 25
Tubal Blockage
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
John Crochet was awesome. He found out why I was having troubles getting pregnant. He explained what was going on and my treatment options. He prepared me for surgery, checked up on me after the surgery was over, and kept in contact with me. I couldn’t seek the IVF treatment with his facility at the time because it was a little pricy, but I won’t go anywhere else because he truly made me feel at home and like apart my there facility family. So I will continue to save up so that Doctor Crochet can help me have a baby. I don’t trust no other doctor but him.
All my answers and concerns were tented to. Everyone in the clinic [C.O.R.M.] knew who I was and called me by name. When I was afraid to go into surgery they made me feel more relaxed. ... The clinic was very clean and smelled great. They got you in/out in a timely manner. They was very nice and treated you like family. I haven’t seen a weakness in this office at the time that I was going. They were really on point.
How was your experience with John Crochet at Shady Grove Fertility Texas?
John Crochet was awesome. He found out why I was having troubles getting pregnant. He explained what was going on and my treatment options. He prepared me for surgery, checked up on me after the surgery was over, and kept in contact with me. I couldn’t seek the IVF treatment with his facility at the time because it was a little pricy, but I won’t go anywhere else because he truly made me feel at home and like apart my there facility family. So I will continue to save up so that Doctor Crochet can help me have a baby. I don’t trust no other doctor but him.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
I will tell them that Doctor Crochet is very experience in what he does and he’s trustworthy. I highly recommend him to anyone.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
All my answers and concerns were tented to. Everyone in the clinic knew who I was and called me by name. When I was afraid to go into surgery they made me feel more relaxed.
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
The nursing welcomed me in as soon as I stepped foot in the door. They called me by my name. They offer me snacks and drinks. They explained all payments they I paid. I loved all of them.
Describe your experience with Shady Grove Fertility Texas.
The clinic was very clean and smelled great. They got you in/out in a timely manner. They was very nice and treated you like family. I haven’t seen a weakness in this office at the time that I was going. They were really on point.
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
12,000
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
My doctor let me know that I only needed one embryo transfer at a time to keep from having multiple kids that might not all be healthy and that can jeopardize my health.
10
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 34 - 36
Endometriosis
PCOS
Unexplained
Income $50K - $99K
2nd of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Crochet] was warming and very compassionate from the start. He helped me with 1 surgery & told me what to expect & was our next steps will be. It doesn’t make you feel like just a number. I have enjoyed having him as my doctor. He helped me understand my fertility & what we need to do next...Hes very caring & explained what was needed to help me conceive, but our insurance doesn’t cover it & we can’t afford it right now
Strengths [CORM] is their bedside manner. Weakness is not calling back as soon as you need it. They will call you hours later, but they explain what you need to do when they do call you back. They’re very welcoming & make sure you understand every procedure & test....They’re very caring & will answer any questions you have.... I know they quoted me for 1800 for our iui. Which we’re saving up for. 1200 for just timed intercourse with meds.
How was your experience with John Crochet at Shady Grove Fertility Texas?
He was warming and very compassionate from the start. He helped me with 1 surgery & told me what to expect & was our next steps will be. It doesn’t make you feel like just a number. I have enjoyed having him as my doctor. He helped me understand my fertility & what we need to do next, but our insurance doesn’t cover fertility & I can’t afford the treatments right now. I’m almost 36 & want more than anything to just become a mom.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
Go in there with an open mind. You will feel like your more than a patient to him. He’s very caring & compassionate. You u won’t regret having him to over see your journey.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
Hes very caring & explained what was needed to help me conceive, but our insurance doesn’t cover it & we can’t afford it right now
Describe your experience with your nurse at Shady Grove Fertility Texas. (Assigned nurse: Stephanie )
They’re very caring & will answer any questions you have.
Describe your experience with Shady Grove Fertility Texas.
Strengths is their bedside manner. Weakness is not calling back as soon as you need it. They will call you hours later, but they explain what you need to do when they do call you back. They’re very welcoming & make sure you understand every procedure & test.
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
I know they quoted me for 1800 for our iui. Which we’re saving up for. 1200 for just timed intercourse with meds.
10
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 23 - 24
6 Fertility Medications
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Crochet tells us all the facts but also makes it light and tries to be funny about something if able to. It was nice to finally know our issue. He helped us understand that there’s nothing we could have done on our own to increase our chances. ... So far all we’ve been able to try is have my husband on Clomid and a cocktail of supplements. He also has done blood testing and several ultrasounds on me.
I haven’t had any problems with the staff [at CORM-Beaumont]. We’ve only been 4/5 times so I also don’t have much to go off of. I do really like the lady that draws my blood though, she’s sweet and does a great job.... I love that they have everything they need right there in Beaumont. They have great stats and it makes me hopeful. I’ve read tons of reviews and no one has anything bad to say. Like I said before, I always recommend asking questions.
How was your experience with John Crochet at Shady Grove Fertility Texas?
Dr. Crochet tells us all the facts but also makes it light and tries to be funny about something if able to. It was nice to finally know our issue. He helped us understand that there’s nothing we could have done on our own to increase our chances. We are still getting treatment, but I’m happy with how things have gone so far. I’m hoping he will give us out take home baby.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
Ask a lot of questions, he will answer all of them.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
He was very nice and informative. He is making a plan that fits our life.
Describe the protocols John Crochet used in your cycles at Shady Grove Fertility Texas and their degree of success.
So far all we’ve been able to try is have my husband on Clomid and a cocktail of supplements. He also has done blood testing and several ultrasounds on me.
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
I haven’t had any problems with the staff. We’ve only been 4/5 times so I also don’t have much to go off of. I do really like the lady that draws my blood though, she’s sweet and does a great job.
Describe your experience with Shady Grove Fertility Texas.
I love that they have everything they need right there in Beaumont. They have great stats and it makes me hopeful. I’ve read tons of reviews and no one has anything bad to say. Like I said before, I always recommend asking questions.
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
We paid everything with cash as out insurance doesn’t cover anything. It is expensive but anything medical is.
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
He likes to transfer one embryo at a time.
9
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016, Unsuccessful
NPS
7
NPS
8
Age 25
3 IUI
Unexplained
South Asian
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
[Dr. Jerry Sims is] Friendly and approachable. We had very good numbers, but they only panned out after IUI #3 which resulted in a "chemical" pregnancy...I am M 49 y/o, she is F 26 y/o. No physical issues, nor count or motility issues. Unfortunately, no luck yet either....I felt like we continued doing essentially the same things with the same results....Femara....Letrozole....Ovidrel......injections and IUI 3 times.....One cycle without IUI...unsuccessful....
The clinic [CORM Beaumont] was very accommodating.....They seemed very responsive.....One nurse seemed a little indifferent at times, but that's the worst thing I can say...Femara....Letrozole....Ovidrel......injections and IUI 3 times.....One cycle without IUI...unsuccessful....400 out of pocket for IUI
How was your experience with Jerry Sims at Shady Grove Fertility Texas?
Friendly and approachable. We had very good numbers, but they only panned out after IUI #3 which resulted in a "chemical" pregnancy...I am M 49 y/o, she is F 26 y/o. No physical issues, nor count or motility issues. Unfortunately, no luck yet either....I felt like we continued doing essentially the same things with the same results....
What's one piece of advice would you give a prospective patient of Jerry Sims at Shady Grove Fertility Texas?
He is a very nice physician. I'm sure he does well for many of his patients
During treatment, were you treated like a number or a human with Jerry Sims at Shady Grove Fertility Texas?
Very nice gentleman.....No complaints about his demeanor....
Describe the protocols Jerry Sims used in your cycles at Shady Grove Fertility Texas and their degree of success.
Femara....Letrozole....Ovidrel......injections and IUI 3 times.....One cycle without IUI...unsuccessful....
Describe your experience with Shady Grove Fertility Texas.
The clinic was very accommodating.....They seemed very responsive.....One nurse seemed a little indifferent at times, but that's the worst thing I can say...
Describe the costs associated with your care under Jerry Sims at Shady Grove Fertility Texas.
400 out of pocket for IUI ...Meds covered
Describe Jerry Sims's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
N/A
7
Doctor
Jerry Sims
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
8
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2009 - 2015, Successful
NPS
10
NPS
10
Age 29 - 35
1 IUI
1 IVF
PCOS
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Schnell was very personable, knowledgeable, and explained things in terms I could understand. Being such a sensitive time for us, she made my husband and I feel at ease and feel that we could ask questions...3 cycles of Clomid, a D&C, 1 cycle of IUI - unsuccessful, next cycle of IUI overstimluated so I went to an IVF flip mid cycle. This resulted in a triplet pregnancy....
The staff at the Center of Reproductive Medicine were very organized. There was a minimal wait time. The staff, nurses, and doctors were compassionate, approachable and knowledgeable. I never felt like I couldn't ask a question....[nurses were] Very caring and compassionate...IUI process was around $4500, and an additional $5000 for the IVF flip mid-cycle...
How was your experience with Vicki Schnell at Shady Grove Fertility Texas?
Schnell was very personable, knowledgeable, and explained things in terms I could understand. Being such a sensitive time for us, she made my husband and I feel at ease and feel that we could ask questions.
What's one piece of advice would you give a prospective patient of Vicki Schnell at Shady Grove Fertility Texas?
Be honest with your cycle information, things you have tried, etc. All of the data is needed so that she can course the best treatment plan for you.
During treatment, were you treated like a number or a human with Vicki Schnell at Shady Grove Fertility Texas?
The staff and nurses were very personable and I felt like they really wanted me to be successful.
Describe the protocols Vicki Schnell used in your cycles at Shady Grove Fertility Texas and their degree of success.
I don't remember everything - 3 cycles of Clomid, a D&C, 1 cycle of IUI - unsuccessful, next cycle of IUI overstimluated so I went to an IVF flip mid cycle. This resulted in a triplet pregnancy.
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
Very caring and compassionate.
Describe your experience with Shady Grove Fertility Texas.
The staff at the Center of Reproductive Medicine were very organized. There was a minimal wait time. The staff, nurses, and doctors were compassionate, approachable and knowledgeable. I never felt like I couldn't ask a question.
Describe the costs associated with your care under Vicki Schnell at Shady Grove Fertility Texas.
IUI process was around $4500, and an additional $5000 for the IVF flip mid-cycle
10
Doctor
Vicki Schnell
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
NPS
9
NPS
7
Age 35 - 37
1 IUI
PCOS
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
[Dr. John Crochet] was very patient in answering every question we had and would go over everything. He made sure we understood everything and was comfortable moving on to the next step. He listened to me and my husband when we had concerns about what was going on and why it was happening and talk to us till we felt better...Just to ask questions if you have them. Don’t go unknown
[The clinic staff at CORM] always remember you and treat you like a person. They fix what ever issues you have. Their front staff had always worked well together and gotten everything done. The nurses that go in the room with you always let you know what they are about to do before they do it...The people taking blood don’t really know what’s going on. The nurses are amazing at calling you back and talking to you
How was your experience with John Crochet at Shady Grove Fertility Texas?
He was very patient in answering every question we had and would go over everything. He made sure we understood everything and was comfortable moving on to the next step. He listened to me and my husband when we had concerns about what was going on and why it was happening and talk to us till we felt better.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
Just to ask questions if you have them. Don’t go unknown
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
They always remembered my name and always made sure I knew what was going on
Describe the protocols John Crochet used in your cycles at Shady Grove Fertility Texas and their degree of success.
On the third day I had a ultrasound then I started femara on day 3 don’t remember what day I had my next shot but then another ultrasound to see how the eggs were growing. Then a trigger shot the two days later I had my iui
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
The lady’s at the front are amazing. The people taking blood don’t really know what’s going on. The nurses are amazing at calling you back and talking to you.
Describe your experience with Shady Grove Fertility Texas.
They always remember you and treat you like a person. They fix what ever issues you have. Their front staff had always worked well together and gotten everything done. The nurses that go in the room with you always let you know what they are about to do before they do it.
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
I wish the doctor would do it himself
What specific things went wrong at Shady Grove Fertility Texas?
  • Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility Texas.
Just wrong appointment times
9
Doctor
John Crochet
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
7
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2019 - 2020, Consult
NPS
10
NPS
10
Age 34 - 35
Male Factor
Black or African-American
Income $50K - $99K
Teacher
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. John Crochet] took his time and explained everything to us and what the process would consist of. He broke everything down and was very honest...I love his bedside side manner. He is very patient and understanding...explained all of our options and laid out all of the risks...I would tell a patient to go in comfortable because he will answer all of your questions.
The nursing staff at Center of Reproductive Medicine are so compassionate...patient and thorough...answer all of your questions and explain everything until you the patient is comfortable with the procedure or visit...my favorite clinic by far...very welcoming and clean...The cost was very affordable compared to other facilities... [Dr. John Crochet] explained the whole process to us and answered all of the questions we had.
How was your experience with John Crochet at Shady Grove Fertility Texas?
I love his bedside side manner. He is very patient and understanding. He is an awesome doctor. He explained the whole process to us and answered all of the questions we had. He talked to us a couple and explained all of our options and laid out all of the risks. He was very kind but and honest at the same time and I appreciate that from a doctor.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
I would tell a patient to go in comfortable because he will answer all of your questions.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
He took his time and explained everything to us and what the process would consist of. He broke everything down and was very honest.
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
The nursing staff at Center of Reproductive Medicine are so compassionate. They are so patient and thorough. They answer all of your questions and explain everything until you the patient is comfortable with the procedure or visit.
Describe your experience with Shady Grove Fertility Texas.
This is my favorite clinic by far. The staff are very professional and kind. The office is very welcoming and clean. They make you feel comfortable by answering all your questions and trying to help in anyway they can.
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
The cost was very affordable compared to other facilities.
10
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
8
Age 31 - 32
1 IUI
PCOS
Uterine Fibroids
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Neutral
Unsuccessful
[Dr. Vicki Schnell] She cares about her patients. Even if she is not the one performing the procedures, she still knows what is going on and guides you on the right course of treatment...We started off with a HSG test. I had some polyps so we did surgery. Then, we did an IUI that was unsuccessful, and we are to follow up with another IUI cycle eventually.
The [CORM] clinic usually runs pretty smoothly and quickly. The front desk is helpful and everyone is typically friendly. Sometimes there was a delay in getting into do bloodwork, but that is not always. The nursing staff will take care of most of your needs here as the doctors usually travel in from another city...
How was your experience with Vicki Schnell at Shady Grove Fertility Texas?
I would recommend Dr. Schnell to anyone. She cares about her patients. Even if she is not the one performing the procedures, she still knows what is going on and guides you on the right course of treatment. I'm still under Dr. Schnell's care and I have full confidence moving forward.
Describe the protocols Vicki Schnell used in your cycles at Shady Grove Fertility Texas and their degree of success.
We started off with a HSG test. I had some polyps so we did surgery. Then, we did an IUI that was unsuccessful, and we are to follow up with another IUI cycle eventually.
Describe your experience with Shady Grove Fertility Texas.
The clinic usually runs pretty smoothly and quickly. The front desk is helpful and everyone is typically friendly. Sometimes there was a delay in getting into do bloodwork, but that is not always. The nursing staff will take care of most of your needs here as the doctors usually travel in from another city (except Dr. Sims).
What specific things went wrong at Shady Grove Fertility Texas?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility Texas.
I had some blood work that came back with the wrong results. We had to redo the blood work to prove that it was incorrect without any acceptance or apology from the staff. That was frustrating.
10
Doctor
Vicki Schnell
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2013 - 2017, Successful
NPS
10
NPS
10
Age 27 - 31
1 IUI
2 IVF
Unexplained
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Schnell is a very caring concerned doctor she is very to the point but makes you feel like a friend. She explains things where you can understand takes time to listen to questions and answer any kind of questions you may have...She is extremely trusting...she is considerate she lets you know everything that you need to know explains things where you can understand them if you have questions she will go over everything with you she is compassionate
Both the Beaumont and the Webster office [of CORM] are remarkable. Each and every person there is very compassionate and loving. I didn't deal with the Webster office except for the actual egg retrieval and transfer I was able to do everything else at the Beaumont office so I'm not as familiar with the Webster nurses. The Beaumont office is a place that I would recommend to anyone the nurses as well as the doctors are so loving caring compassionate they make you feel like family and when you walk in the door they know you by name and they greet you with big smiles and hugs.
How was your experience with Vicki Schnell at Shady Grove Fertility Texas?
Dr. Schnell is a amazing Doctor. She is extremely trusting, she is more like a friend she is considerate she lets you know everything that you need to know explains things where you can understand them if you have questions she will go over everything with you she is compassionate
What's one piece of advice would you give a prospective patient of Vicki Schnell at Shady Grove Fertility Texas?
Don't be afraid to ask her questions and stop her if you have questions.
During treatment, were you treated like a number or a human with Vicki Schnell at Shady Grove Fertility Texas?
Dr. Schnell is a very caring concerned doctor she is very to the point but makes you feel like a friend. She explains things where you can understand takes time to listen to questions and answer any kind of questions you may have
Describe your experience with your nurse at Shady Grove Fertility Texas. (Assigned nurse: jeannie zimmerman talbot)
All of the nurses were absolutely wonderful. Very compassionate loving caring took time to explain things go over questions with you
Describe your experience with Shady Grove Fertility Texas.
Both the Beaumont and the Webster office are remarkable. Each and every person there is very compassionate and loving. I didn't deal with the Webster office except for the actual egg retrieval and transfer I was able to do everything else at the Beaumont office so I'm not as familiar with the Webster nurses. The Beaumont office is a place that I would recommend to anyone the nurses as well as the doctors are so loving caring compassionate they make you feel like family and when you walk in the door they know you by name and they greet you with big smiles and hugs. When we lost our first child at 20 weeks and went back every one of them were so caring and loving definitely a place that I would recommend and I would love to be able to expand our family using their office again
Describe the costs associated with your care under Vicki Schnell at Shady Grove Fertility Texas.
My 1st IVF round was around $15,000 total with medicine
10
Doctor
Vicki Schnell
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Beaumont
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2017 - 2018, Unsuccessful
NPS
10
NPS
N/A
Age 38 - 39
1 IVF
Donor Eggs
Unexplained
Income $100K - $199K
3rd of 3 Docs
5 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Unsuccessful
Office staff and Dr Schnell are awesome. When I got the negative pregnancy test the nurse was very kind and sincere . Lab, nurses, front desk and the ultrasound tech are very professional. They try to help us in any way possible.... I had a biopsy done, labs or not enough of tissue was not taken. I am having another biopsy done free of charge. I also had 6 eggs from a donor egg and only 2 grew. I was good and my other egg isn't the best(per Dr Schnell) so she put my case up for review and I was able to get two more eggs free of charge. But still have to put with sperm to see if they will grow. She is so understanding, sincere and One appointment I saw her get emotional when we was talking in the office.
I had a biopsy done [at CORM-Beaumont], labs or not enough of tissue was not taken. I am having another biopsy done free of charge. I also had 6 eggs from a donor egg and only 2 grew. I was good and my other egg isn't the best(per Dr Schnell) so she put my case up for review and I was able to get two more eggs free of charge. But still have to put with sperm to see if they will grow. She is so understanding, sincere and One appointment I saw her get emotional when we was talking in the office.
How was your experience with Vicki Schnell at Shady Grove Fertility Texas?
I had a biopsy done, labs or not enough of tissue was not taken. I am having another biopsy done free of charge. I also had 6 eggs from a donor egg and only 2 grew. I was good and my other egg isn't the best(per Dr Schnell) so she put my case up for review and I was able to get two more eggs free of charge. But still have to put with sperm to see if they will grow. She is so understanding, sincere and One appointment I saw her get emotional when we was talking in the office.
What's one piece of advice would you give a prospective patient of Vicki Schnell at Shady Grove Fertility Texas?
Dr Schnell is a down to earth doctor. She will try her best to help. She explains everything is a good way and is up for any questions. She is by far one of the best doctors I have been to.
During treatment, were you treated like a number or a human with Vicki Schnell at Shady Grove Fertility Texas?
Office staff and Dr Schnell are awesome. When I got the negative pregnancy test the nurse was very kind and sincere . Lab, nurses, front desk and the ultrasound tech are very professional. They try to help us in any way possible.
10
Doctor
Vicki Schnell
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2023, Successful
NPS
10
NPS
10
Age 29 - 33
2 IUI
2 IVF
Anovulation
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I always loved seeing Dr. Crochet. He made me feel very secure in my treatment. I wish he personally would do more of the scanning for follicles that way its not so much mystery until you get a nurse phone call, but that is a compromise im willing to do for him to lead my care...[he] has a warm bedside manner while also being very honest and frank about treatment and outcome probability...always clear we would transfer only 1 embryo at a time
aside from the medical care team, I had a positive experience at [Shady Grove Fertility Houston]. I wish they would share embryo pictures at transfer as some of the other clinics do. They did change their embryo report calls to less updates and that was a hard adjustment...I saw several care coordinators since I did multiple cycles but Melissa stood out the most. Always so timely and was a great communicator. She was empathetic with the treatment and always was easy to reach
How was your experience with John Crochet at Shady Grove Fertility Texas?
I always loved seeing Dr. Crochet. He made me feel very secure in my treatment. I wish he personally would do more of the scanning for follicles that way its not so much mystery until you get a nurse phone call, but that is a compromise im willing to do for him to lead my care.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
I would mostly advise a patient to do their research so they can ask questions accordingly and not be so in the dark about why their treatment is being designed that way. Advocate for what feels right. Dr. Crochet is a great listener.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
Dr. Crochet has a warm bedside manner while also being very honest and frank about treatment and outcome probability. He sincerely cares about the treatment and his patients while being supportive of what the patient has in mind for their own care.
Describe the protocols John Crochet used in your cycles at Shady Grove Fertility Texas and their degree of success.
I don't remember the specific stimualation protocol, but I did have to do gnrh suppressors (Lupron) for endometriosis for 6 months along with laparoscopic surgery before egg retrieval to have better outcome.
Describe your experience with your nurse at Shady Grove Fertility Texas. (Assigned nurse: Melissa )
I saw several care coordinators since I did multiple cycles but Melissa stood out the most. Always so timely and was a great communicator. She was empathetic with the treatment and always was easy to reach.
Describe your experience with Shady Grove Fertility Texas.
aside from the medical care team, I had a positive experience at this clinic. I wish they would share embryo pictures at transfer as some of the other clinics do. They did change their embryo report calls to less updates and that was a hard adjustment.
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
first round of IVF and 2 transfers were $19000 with stim meds 2nd round was $20,000 for retrieval and 1 transfer plus extra for genetic testing both times.
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
Dr. Crochet was always clear we would transfer only 1 embryo at a time. I was absolutely in agreement.
10
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Clear Lake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 30 - 31
1 IVF
Unexplained
Income $100K - $199K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Schnell] is very busy but was always very thorough with us and always said how much she wanted this to work since we had been through so much!...helped us get pregnant after 5 years of trying and two failed attempts at another clinic! She was very thorough and specific when going through all of our procedures and medicines...She used some different protocols and medicines that my other clinic did not use. We did do a mock cycle to see when my uterus was at its prime and I wasn’t on as much medicine as my previous cycles.
It felt like they [staff at CORM] were always on top Of everything! Very welcoming and supportive. I never felt like my questions were stupid and they always returned my calls in a timely manner! They were so accommodating. One time my mom was with me and my dad was in waiting room and they let them Both...in my room so they could see our baby on the screen! We are very pleased with the clinic!...They [nurses] were always smiling and positive! You could tell they enjoyed their jobs and wanted people to have success.
How was your experience with Vicki Schnell at Shady Grove Fertility Texas?
Dr. Schnell and her staff helped us get pregnant after 5 years of trying and two failed attempts at another clinic! She was very thorough and specific when going through all of our procedures and medicines. She came highly recommended by friends and family. We are very thankful for her and her team and would recommend them to anyone!!
What's one piece of advice would you give a prospective patient of Vicki Schnell at Shady Grove Fertility Texas?
She isn’t fluffy with bedside manner but she is very good at what she does and wants you to finally have tour dreams come true!
During treatment, were you treated like a number or a human with Vicki Schnell at Shady Grove Fertility Texas?
She is very busy but was always very thorough with us and always said how much she wanted this to work since we had been through so much!
Describe the protocols Vicki Schnell used in your cycles at Shady Grove Fertility Texas and their degree of success.
She used some different protocols and medicines that my other clinic did not use. We did do a mock cycle to see when my uterus was at its prime and I wasn’t on as much medicine as my previous cycles.
Describe your experience with your nurse at Shady Grove Fertility Texas.
They were always smiling and positive! You could tell they enjoyed their jobs and wanted people to have success.
Describe your experience with Shady Grove Fertility Texas.
It felt like they were always on top Of everything! Very welcoming and supportive. I never felt like my questions were stupid and they always returned my calls in a timely manner! They were so accommodating. One time my mom was with me and my dad was in waiting room and they let them Both cycle in my room so they could see our baby on the screen! We are very pleased with the clinic!
Describe your experience with your monitoring appointments at Shady Grove Fertility Texas.
I’m a teacher and I felt like they did anything they could to work around my schedule!
Describe the costs associated with your care under Vicki Schnell at Shady Grove Fertility Texas.
We signed up for their Anniversary special so it was about 16k and free genetic testing on 10 embryos! Medicine was about another 4K!
Describe Vicki Schnell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
We did want to put in two embryos but she was always very cautious about this and encouraged us to do a single embryo with higher chances of success. As much as we wanted to do two we trusted her opinion over our feelings!!
10
Doctor
Vicki Schnell
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Clear Lake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2020, Unsuccessful
NPS
10
NPS
10
Age 27 - 33
2 IUI
3 IVF
Endometriosis
Tubal Blockage
Recurrent Pregnancy Loss
Unexplained
Income $100K - $199K
Teacher
1st of 3 Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr Schnell] collaborated with other doctors to make sure that she stays up to date on everything and has tried everything she can for her patients...always made us feel like a human. She has invested so much time in us and hasn’t given up on us after 6 years of trying to conceive. The only time I feel like a number is when we have to pay. I would have hoped that we would get discounts for spending so much money with them but that hasn’t happened. Other than that, I love Dr. Schnell and CORM...is absolutely the best in her field. I trust her with my whole heart.
There has been times where they [CORM] have told me that I owed a certain amount, then when I went back to pay, they told me owed more because I did not have the credit on the account that they told me I did. One time they cancelled my appointment and didn’t tell me, so I took off from work and went there to find out that I didn’t have an appointment....I love how they always make you feel comfortable and the majority of the staff remembers you as a person. This makes it feel very personable. I do feel like at times it is hard to get ahold of the nurses. This use to not be the case. It seems like the recent nurses would rather txt me answers to my questions than call me back, which I don’t like. All of the doctors here are amazing.
How was your experience with Vicki Schnell at Shady Grove Fertility Texas?
Dr. Schnell is absolutely the best in her field. I trust her with my whole heart. She collaborated with other doctors to make sure that she stays up to date on everything and has tried everything she can for her patients.
What's one piece of advice would you give a prospective patient of Vicki Schnell at Shady Grove Fertility Texas?
Patience is the key
During treatment, were you treated like a number or a human with Vicki Schnell at Shady Grove Fertility Texas?
Dr. Schnell always made us feel like a human. She has invested so much time in us and hasn’t given up on us after 6 years of trying to conceive. The only time I feel like a number is when we have to pay. I would have hoped that we would get discounts for spending so much money with them but that hasn’t happened. Other than that, I love Dr. Schnell and CORM
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
Over the years I feel like this clinic has struggled with great nurses. There have only been 2 nurses that I have trusted over the 6 years I have been with them. They have moved these nurses to their other clinics ☹️. Some of their newer nurses have given me wrong information, which was terrible considering how sensitive and important every step of the process is. I feel like CORM has made adjustments when things like this has happened (those nurses no longer work there) but this is a field where you cannot make mistakes.
Describe your experience with Shady Grove Fertility Texas.
I love how they always make you feel comfortable and the majority of the staff remembers you as a person. This makes it feel very personable. I do feel like at times it is hard to get ahold of the nurses. This use to not be the case. It seems like the recent nurses would rather txt me answers to my questions than call me back, which I don’t like. All of the doctors here are amazing.
Describe the costs associated with your care under Vicki Schnell at Shady Grove Fertility Texas.
Too much to say
What specific things went wrong at Shady Grove Fertility Texas?
  • Lost appointments
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility Texas.
There has been times where they have told me that I owed a certain amount, then when I went back to pay, they told me owed more because I did not have the credit on the account that they told me I did. One time they cancelled my appointment and didn’t tell me, so I took off from work and went there to find out that I didn’t have an appointment.
10
Doctor
Vicki Schnell
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Clear Lake
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
9
Age 31 - 32
2 IUI
1 IVF
Anovulation
Male Factor
PCOS
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Crochet took the time to get to know us as a couple and as patients. He has a great bedside manner and remembered conversations we had prior. He tells it like it is, and helped us get the results we were looking for!...Strengths - helped us get pregnant! incredibly smart, calming manner Weakness - you don't always see Dr. Crochet at each visit, it's definitely usually the nurses, he "tells it like it is" We liked the facetime with Dr. Crochet and moved our schedule to when he was available.
$10,000 for IVF egg retrieval [at CORM], $4,500 for embryo transfer, medications were separate. Cycle restart fee was $500 or $800...Single Embryo Transfer - CORM has a policy to only put one embryo back in for the health of the mother...The clinic doesn't always have the most updated paperwork - billing. I paid for a visit, but it wasn't reflected in their notes, so I had them look into it and even saved my receipts. Take advantage of any promos or discounts offered through CORM - ex. 25% off for their anniversary promo. The clinic was creative in getting ways to cover certain visits or procedures, when Infertility isn't covered under my plan, so that was a huge help!
How was your experience with John Crochet at Shady Grove Fertility Texas?
Strengths - helped us get pregnant! incredibly smart, calming manner Weakness - you don't always see Dr. Crochet at each visit, it's definitely usually the nurses, he "tells it like it is" We liked the facetime with Dr. Crochet and moved our schedule to when he was available.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
Stick with the plan he recommends and be ready for adjustments if needed. All the poking and prodding is worth it in the end.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
Dr. Crochet took the time to get to know us as a couple and as patients. He has a great bedside manner and remembered conversations we had prior. He tells it like it is, and helped us get the results we were looking for!
Describe the protocols John Crochet used in your cycles at Shady Grove Fertility Texas and their degree of success.
I have PCOS and high AMH levels. We did 2 injectible IUI's that were not successful. My husband and I decided to move on to IVF after the 2nd failed IUI, as the results are much better. I'm glad we did cause we put that $ from what've would've been the 3rd IUI, towards IVF and it worked on the first try!
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
Nursing staff was great. Try to call before 2:30/3pm to get a call back the same day. They did the prior authorizations for my prescriptions ahead of time (before IVF) so I wasn't as stressed battling the insurance companies, when the time came to fill the prescription. They faxed it to local pharmacies, specialty pharmacies, and mail order. They answered my many questions and re-assured me when I needed it.
Describe your experience with Shady Grove Fertility Texas.
The clinic doesn't always have the most updated paperwork - billing. I paid for a visit, but it wasn't reflected in their notes, so I had them look into it and even saved my receipts. Take advantage of any promos or discounts offered through CORM - ex. 25% off for their anniversary promo. The clinic was creative in getting ways to cover certain visits or procedures, when Infertility isn't covered under my plan, so that was a huge help!
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
$10,000 for IVF egg retrieval, $4,500 for embryo transfer, medications were separate. Cycle restart fee was $500 or $800.
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
Single Embryo Transfer - CORM has a policy to only put one embryo back in for the health of the mother.
What specific things went wrong at Shady Grove Fertility Texas?
  • Lost paperwork
10
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility Texas
Clear Lake
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 32 - 34
Income $100K - $199K
Only Doc Seen
IVF With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Crochet is a very considerate and supportive doctor. He is not willing to give up and try different styles to ultimately give us a baby. We absolutely believe he is the best dr for us. We have had some issues with the clinic but decided to go through round 3 with them again just because we didn’t want to lose dr crochet... He spends a lot of time with us going over each detail and has been compassionate about our loses. He is constantly striving to get us pregnant through different techniques to advising about special diet plans and such. His office has had some hiccups which we were not happy with but because of him we have continued this journey into yet another cycle and couldn’t imagine going through this with any other dr.
[The staff at CORM] told us to begin regimen and order the prescriptions to begin the cycle and then billing stepped in and cancelled due to a change in our insurance and stated the claim was submitted when it was not...delayed us goin on 3 weeks now...Their strengths are their doctors, weaknesses are billing and communication. I don’t like that you have to call and never speak to anyone and hope you get a return call. The lab updates are on par, billing and insurance is lacking in Communication and explaining things clearly
How was your experience with John Crochet at Shady Grove Fertility Texas?
Dr crochet is so kind and considerate. He spends a lot of time with us going over each detail and has been compassionate about our loses. He is constantly striving to get us pregnant through different techniques to advising about special diet plans and such. His office has had some hiccups which we were not happy with but because of him we have continued this journey into yet another cycle and couldn’t imagine going through this with any other dr.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
We promise you will love him
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
Dr Crochet is a very considerate and supportive doctor. He is not willing to give up and try different styles to ultimately give us a baby. We absolutely believe he is the best dr for us. We have had some issues with the clinic but decided to go through round 3 with them again just because we didn’t want to lose dr crochet.
Describe the protocols John Crochet used in your cycles at Shady Grove Fertility Texas and their degree of success.
Different drugs and doses and latest diet to help me achieve a better outcome to a different sperm donor to a different regimen this round
Describe your experience with the nursing staff at Shady Grove Fertility Texas.
Quick in and out
Describe your experience with Shady Grove Fertility Texas.
Their strengths are their doctors, weaknesses are billing and communication. I don’t like that you have to call and never speak to anyone and hope you get a return call. The lab updates are on par, billing and insurance is lacking in Communication and explaining things clearly
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
Currently at around 66k and not done yet
Describe John Crochet's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas.
He prefers single transfer of healthy normal eggs
What specific things went wrong at Shady Grove Fertility Texas?
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Shady Grove Fertility Texas.
They told us to begin regimen and order the prescriptions to begin the cycle and then billing stepped in and cancelled due to a change in our insurance and stated the claim was submitted when it was not. Rx paid for expired and delayed us goin on 3 weeks now.
10
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
10
Clinic
Shady Grove Fertility Texas
Clear Lake
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 30
1 IUI
Anovulation
Endometriosis
PCOS
Unexplained
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Never once did he [Dr. John Crochet] make me feel like a number. He is very personable and he makes me feel like he is my friend as well as my doctor. He is funny when needed and he is serious when needed. He makes me feel more at ease about this entire journey I'm going through... I did my first IUI right away, and did get pregnant. Unfortunately, it resulted in an ectopic pregnancy, and I had to have emergency surgery and get my right tube removed. Dr. Crochet performed my surgery and it went great. I just went to my post op appointment and even after being through something so traumatizing, Dr. Crochet STILL made me feel hopeful. I think that's pretty amazing and I'm lucky to have a doctor who cares so much.
All of the staff [at CORM] is really great. I suffer from anxiety, so I call up there a lot. They never make me feel silly for calling and having a lot of questions. You can tell they really enjoy what they're doing...My IUI was about $1,500 not including medications. The next round will be more expensive because we plan on adding Gonal F...This clinic is the best. I truly feel privileged I get to go there. Everyone is so nice and caring. I never feel like just a number. They remember my name and specific things from previous appointments. They are always steps ahead of me. I really can't say enough good things about this clinic.
How was your experience with John Crochet at Shady Grove Fertility Texas?
During my consultation, I told him everything. He felt for me and was passionate, while still remaining positive and confident. He has made me believe I WILL have a baby. He is the first person who ever gave me actual, real hope. I did my first IUI right away, and did get pregnant. Unfortunately, it resulted in an ectopic pregnancy, and I had to have emergency surgery and get my right tube removed. Dr. Crochet performed my surgery and it went great. I just went to my post op appointment and even after being through something so traumatizing, Dr. Crochet STILL made me feel hopeful. I think that's pretty amazing and I'm lucky to have a doctor who cares so much.
What's one piece of advice would you give a prospective patient of John Crochet at Shady Grove Fertility Texas?
I would tell someone else to just trust him and know he has your best interests at heart.
During treatment, were you treated like a number or a human with John Crochet at Shady Grove Fertility Texas?
Not only is the entire staff at CORM great, but Dr. Crochet is as well. Never once did he make me feel like a number. He is very personable and he makes me feel like he is my friend as well as my doctor. He is funny when needed and he is serious when needed. He makes me feel more at ease about this entire journey I'm going through.
Describe the protocols John Crochet used in your cycles at Shady Grove Fertility Texas and their degree of success.
During my first consultation, I told Dr. Crochet I was just finished taken Clomid prescribed by my OB. He did an ultrasound and discovered it was actually perfect timing for an IUI two days later, so we got to get started right away! Before I found out if I was pregnant or not, he found out from my bloodwork that I have very mild PCOS. He decided the next IUI cycle he would switch me to Letrozole and we would also go Gonal F injections to raise my chances. I did end up pregnant, but unfortunately it was ectopic. At first I was doing Methotrexate, and my bloodwork had indicated the treatment was working. Unfortunately, it ruptured and I had to have emergency surgery. Dr. Crochet is still confident we can conceive through IUI, and we plan to try again in July.
Describe your experience with your nurse at Shady Grove Fertility Texas. (Assigned nurse: Melissa )
All of the staff is really great. I suffer from anxiety, so I call up there a lot. They never make me feel silly for calling and having a lot of questions. You can tell they really enjoy what they're doing.
Describe your experience with Shady Grove Fertility Texas.
This clinic is the best. I truly feel privileged I get to go there. Everyone is so nice and caring. I never feel like just a number. They remember my name and specific things from previous appointments. They are always steps ahead of me. I really can't say enough good things about this clinic.
Describe the costs associated with your care under John Crochet at Shady Grove Fertility Texas.
My IUI was about $1,500 not including medications. The next round will be more expensive because we plan on adding Gonal F.
10
Doctor
John Crochet
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Texas
Clear Lake
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5