Shady Grove Fertility New York (closed)

Rated 8.7
Strongly recommend: 76%Neutral: 6%Don't recommend: 17%8.7
76% strongly recommend
37 reviews
Operations
9.3
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.5
9.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.2
8.2
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.6
9.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
6
6
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.9
8.9
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic had 4 offices

Brooklyn (closed)
41 Flatbush Ave
Brooklyn, NY 11217
Long Island (closed)
900 Northern Blvd
Great Neck, NY 11021
Soho (closed)
568 Broadway, Suite 602
New York, NY 10012
Uptown Manhattan (closed)
110 E 60th St
New York, NY 10022
Show 2 more
2021, Successful
NPS
10
NPS
10
Age 35
1 IVF
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I met Dr. Singer in April and by June I was pregnant! This was after 2 unsuccessful rounds of IVF at a large clinic...was a welcome breath of fresh air and gave me hope. I found IVF to be such a stressful experience, but knowing that I could fully trust my doctor made everything so much easier...[he] was always there for me, answering all my questions with a smile and made sure I feel good about each and every decision.
The clinic [Shady Grove Fertility] is great, everyone is so nice and professional. Never waited in line and the team always answered my calls/emails quickly. The billing department was great and help me a lot. The facility feels new, clean and nicely decorated...[nursing staff] were amazing - so professional, organized and kind...Dr. Singer was always there for me, answering all my questions with a smile...
How was your experience with Tomer Singer at Shady Grove Fertility New York (closed)?
Best doctor! Let's start with the results: I met Dr. Singer in April and by June I was pregnant! This was after 2 unsuccessful rounds of IVF at a large clinic in NYC. Dr. Singer was a welcome breath of fresh air and gave me hope. I found IVF to be such a stressful experience, but knowing that I could fully trust my doctor made everything so much easier. I truly cannot recommend him enough! Hoping to go back to him for #2 soon.
During treatment, were you treated like a number or a human with Tomer Singer at Shady Grove Fertility New York (closed)?
Dr. Singer was always there for me, answering all my questions with a smile and made sure I feel good about each and every decision.
Describe your experience with your nurse at Shady Grove Fertility New York (closed). (Assigned nurse: Marissa)
Marissa and the staff were amazing - so professional, organized and kind.
Describe your experience with Shady Grove Fertility New York (closed).
The clinic is great, everyone is so nice and professional. Never waited in line and the team always answered my calls/emails quickly. The billing department was great and help me a lot. The facility feels new, clean and nicely decorated.
10
Doctor
Tomer Singer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 29 Eggs Frozen
NPS
10
NPS
9
Age 32
1 Egg Freezing
PCOS
East Asian
Income $500K+
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Romanski has a calming, reassuring bedside manner and was patient with all my questions. He goes above and beyond, making sure all my personal health risk factors were evaluated before starting my cycle. Dr Romanski calibrated my injections on a daily basis, and prompted a trigger which was so perfectly timed that all my eggs retrieved were mature...pretty chill and methodical
The team at SGF NY also took amazing care of me during my first (and hopefully last) egg retrieval cycle. I cannot recommend Dr Romanski and SGF NY enough...The team at SGF NY is amazing. Besides Isabel, there’s Sara who gave me a foolproof tutorial on injections and explained how to contact my pharmacy. Jenelle made blood draws bearable and gave me great tips on how to reduce bruising. Not forgetting, Nana their in-house financial counsellor, who helped me navigate the insurance payments. Bonus: The clinic has never made me feel bad about being late…. And I’m so grateful for that!
How was your experience with Phillip Romanski at Shady Grove Fertility New York (closed)?
Dr Romanski has a calming, reassuring bedside manner and was patient with all my questions. He goes above and beyond, making sure all my personal health risk factors were evaluated before starting my cycle. Dr Romanski calibrated my injections on a daily basis, and prompted a trigger which was so perfectly timed that all my eggs retrieved were mature! The team at SGF NY also took amazing care of me during my first (and hopefully last) egg retrieval cycle. I cannot recommend Dr Romanski and SGF NY enough.
What's one piece of advice would you give a prospective patient of Phillip Romanski at Shady Grove Fertility New York (closed)?
Expect someone who is pretty chill and methodical
During treatment, were you treated like a number or a human with Phillip Romanski at Shady Grove Fertility New York (closed)?
Dr Romanski has a calming, reassuring bedside manner and was patient with all my questions. He goes above and beyond, making sure all my personal health risk factors were evaluated before starting my cycle.
Describe the protocols Phillip Romanski used in your cycles at Shady Grove Fertility New York (closed) and their degree of success.
Dr Romanski lowered my Gonal F since my ovaries were reacting well. I was at 7000+ pg/ml for E2 when I triggered and had 29 eggs retrieved.
Describe your experience with your nurse at Shady Grove Fertility New York (closed). (Assigned nurse: Isabel Bustamante)
Isabel was fastidious in following up on when to order/refill medications and always remembered to check in on how my body was reacting. She’s so positive and encouraging - it really helps with the process!
Describe your experience with Shady Grove Fertility New York (closed).
The team at SGF NY is amazing. Besides Isabel, there’s Sara who gave me a foolproof tutorial on injections and explained how to contact my pharmacy. Jenelle made blood draws bearable and gave me great tips on how to reduce bruising. Not forgetting, Nana their in-house financial counsellor, who helped me navigate the insurance payments. Bonus: The clinic has never made me feel bad about being late…. And I’m so grateful for that!
Describe the costs associated with your care under Phillip Romanski at Shady Grove Fertility New York (closed).
$5000 after insurance for treatment $1200 for medications after insurance
10
Doctor
Phillip Romanski
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 41
2 IVF
Ashkenazi Jewish
Income $500K+
1st of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Setton struck the perfect balance of being warm and positive but not guaranteeing miracles. I always felt like my fertility was as important to him as it was to me, but he never over-promised...He always made time to explain every option and answer every question- I never felt rushed in his presence. He made time to call me when he could not see me in person, even if it meant reaching out to me late at night. I felt like a priority...
Becoming a patient here [Shady Grove Fertility New York] meant joining a community. It is a network of caregivers whose every action is underscored by providing a safe and calm environment and caring about their patients...Val and Catherine are two of the most upbeat, organized, and competent humans I have ever met. I could always rely on them for prompt updates, words of encouragement, and a source of knowledge for my many, many questions...
How was your experience with Robert Setton at Shady Grove Fertility New York (closed)?
Dr. Setton was my fertility advocate from the start, even before I decided to officially become a patient with Shady Grove. He always made time to explain every option and answer every question- I never felt rushed in his presence. He made time to call me when he could not see me in person, even if it meant reaching out to me late at night. I felt like a priority- like I had someone who truly cared that I could become a mom someday. He told me at our first meeting that fertility medicine was his calling. A cynical New Yorker, at the time I thought it was a bit hokey. In hindsight, I recognize how true it is and how fortunate the community is to have him as a caregiver.
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York (closed)?
Ask all the questions you have! And then ask what questions you should have asked that you didn't. There is so much to know and you should never be shy about getting all the facts, big and small.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York (closed)?
Dr. Setton struck the perfect balance of being warm and positive but not guaranteeing miracles. I always felt like my fertility was as important to him as it was to me, but he never over-promised. That candor mixed with kindness established a base of trust from Day 1.
Describe the protocols Robert Setton used in your cycles at Shady Grove Fertility New York (closed) and their degree of success.
I came to Dr. Setton after an egg thaw of 21 frozen eggs my former clinic resulted in zero euploid embryos. I was shocked and devastated- I hadn't even known that was possible. I did two more egg retrievals once I started with Dr. Setton. The first resulted in 1 euploid embryo and the second resulted in 7 euploid embryos. I am currently 8 weeks pregnant after my first FET.
Describe your experience with your nurse at Shady Grove Fertility New York (closed). (Assigned nurse: Valerie and Catherine)
Val and Catherine are two of the most upbeat, organized, and competent humans I have ever met. I could always rely on them for prompt updates, words of encouragement, and a source of knowledge for my many, many questions. I don't think I'll ever forget Val calling me with the results of my third egg retrieval PGT tests- she was as excited as I was. I always felt really lucky to be working with them and I don't know how they stay on top of it all.
Describe your experience with Shady Grove Fertility New York (closed).
I wish there were more places I could rave about Dr. Setton, his team, and Shady Grove. I had been with another large practice in NYC prior to going to SG. Every time I left there I had two thoughts- 1. I am just an invoice to these people, and 2. no one there cares if I ever have a baby. From Day 1 at SG, the opposite was true. Becoming a patient here meant joining a community. It is a network of caregivers whose every action is underscored by providing a safe and calm environment and caring about their patients . It's hard to understand why anyone would seek fertility care elsewhere.
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
9
NPS
10
Age 36 - 38
2 IUI
2 IVF
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Marketer or PR
2nd of 2 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer is very empathetic in her approach and centers her recommendations around how you are feeling as a patient, rather than just focusing on the clinical aspects of care. She takes the time to call me personally to share good and bad news, and I can tell she is invested in the outcome...While she has strong opinions about certain aspects of ART, she was open to my input as a patient and allowed me to weigh in on the course of treatment at certain points, which I appreciated.
SGF NY is a great clinic. It's run very smoothly with knowledgeable, capable staff. The nursing staff is superb and the doctors are compassionate and trustworthy. As with any clinic, it's important to advocate for yourself, ask a lot of questions, and reach out proactively if you are ever feeling confused or unsure about your treatment plan. They are busy, so you need to make the most of the limited time you have with your RE when you're in the office for a clinical visit.
How was your experience with Anate Brauer at Shady Grove Fertility New York (closed)?
Dr. Brauer is an empathetic, kind and knowledgeable physician. She cares deeply about her patients and wants the best for them. While she has strong opinions about certain aspects of ART, she was open to my input as a patient and allowed me to weigh in on the course of treatment at certain points, which I appreciated.
What's one piece of advice would you give a prospective patient of Anate Brauer at Shady Grove Fertility New York (closed)?
Ask a lot of questions and don't be afraid to offer a counterpoint if you don't feel comfortable with what she is recommending for any reason.
During treatment, were you treated like a number or a human with Anate Brauer at Shady Grove Fertility New York (closed)?
Dr. Brauer is very empathetic in her approach and centers her recommendations around how you are feeling as a patient, rather than just focusing on the clinical aspects of care. She takes the time to call me personally to share good and bad news, and I can tell she is invested in the outcome.
Describe the protocols Anate Brauer used in your cycles at Shady Grove Fertility New York (closed) and their degree of success.
I went through several medicated IVF cycles using my own eggs, but we never wound up with any normal embryos to transfer. We then moved on to donor IVF, undergoing a fresh cycle and then FET with one of the embryos that resulted from that cycle. This transfer was fortunately successful.
Describe your experience with your nurse at Shady Grove Fertility New York (closed). (Assigned nurse: Melissa Goldner)
My nurse was excellent. She was very responsive, knowledgeable and empathetic. I felt comfortable calling or reaching out anytime with questions, never feeling like I was bothering her (even though I know the nursing staff are very busy). In general, I had a wonderful experience with all of the nurses and care coordinators at SGF NY.
Describe your experience with Shady Grove Fertility New York (closed).
SGF NY is a great clinic. It's run very smoothly with knowledgeable, capable staff. The nursing staff is superb and the doctors are compassionate and trustworthy. As with any clinic, it's important to advocate for yourself, ask a lot of questions, and reach out proactively if you are ever feeling confused or unsure about your treatment plan. They are busy, so you need to make the most of the limited time you have with your RE when you're in the office for a clinical visit.
Describe the costs associated with your care under Anate Brauer at Shady Grove Fertility New York (closed).
My insurance denied coverage for IVF with my own eggs, so we paid for a package of two cycles for about $35,000. We then enrolled in the shared risk donor IVF program (with FET) which cost $41,000.
Describe Anate Brauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York (closed).
To my knowledge I don't believe Shady Grove Fertility allows for multiple embryo transfer. I don't have a problem with this because I know multiple pregnancies are inherently high risk.
What specific things went wrong at Shady Grove Fertility New York (closed)?
  • Failed to call with results
Describe the specific things that went wrong at Shady Grove Fertility New York (closed).
On one occasion, my doctor called the wrong cell phone number with my fertilization results, so I did not get them until the following day. It was truly an accident, though.
9
Doctor
Anate Brauer
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 39 - 40
4 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer was a caring and warm provider. I always felt like she was invested in what we were doing and in my results. She always took the time to answer my questions and clarify any confusion. She provided positive support while not giving unrealistic expectations...she adjusted my protocol from cycle to cycle, and even within a cycle if it seemed necessary....
I went to a nearby and highly qualified clinic before coming to Shady Grove. I truly felt like just a number at the other clinic. I suppose it doesn't really matter if they get the job done, but SGF got the job done while treating me like a human with feelings...Debs (Deborah) was always supportive and available for questions if needed. I felt that she cared about my results. I felt incredibly confident in her expertise and level of care
How was your experience with Anate Brauer at Shady Grove Fertility New York (closed)?
Again, Dr. Brauer was a caring and warm provider. I always felt like she was invested in what we were doing and in my results. She always took the time to answer my questions and clarify any confusion. She provided positive support while not giving unrealistic expectations.
During treatment, were you treated like a number or a human with Anate Brauer at Shady Grove Fertility New York (closed)?
Dr. Brauer was incredibly warm and caring during my care. She seemed genuinely disappointed when there was bad news, and very excited when she called to tell me that my embryo had implanted. I loved working with her.
Describe the protocols Anate Brauer used in your cycles at Shady Grove Fertility New York (closed) and their degree of success.
I don't remember these details. I do know that she adjusted my protocol from cycle to cycle, and even within a cycle if it seemed necessary.
Describe your experience with your nurse at Shady Grove Fertility New York (closed). (Assigned nurse: Deborah Lurie)
Debs (Deborah) was always supportive and available for questions if needed. I felt that she cared about my results. I felt incredibly confident in her expertise and level of care. The other nurses I dealt with (Lily, Sara, Victoria(?)) were all wonderful as well.
Describe your experience with Shady Grove Fertility New York (closed).
I went to a nearby and highly qualified clinic before coming to Shady Grove. I truly felt like just a number at the other clinic. I suppose it doesn't really matter if they get the job done, but SGF got the job done while treating me like a human with feelings.
Describe the costs associated with your care under Anate Brauer at Shady Grove Fertility New York (closed).
For four egg retrievals and one embryo transfer, we paid about $60,000. I believe $20,000 of this was for medication. It should be noted that this was with insurance coverage for the first two cycles, and one cycle where I spent significantly less than otherwise on medication because I had access to leftover medication from someone else.
Describe Anate Brauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York (closed).
This wasn't something we discussed. I had two viable embryos after 4 retrievals, and wouldn't have wanted to implant both even if she'd supported it. I do know that I'm already a high risk pregnancy so I don't expect that any doctor would have supported that choice.
10
Doctor
Anate Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 41 - 42
7 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
Unexplained
Black or African-American
Income $200K - $499K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Brauer was always attentive, thoughtful, and compassionate in care and communication. She knew me, my story and my goals...Over 7 cycles, she learned my body, understood my reactions and adjusted to ensure we stayed on track. When she couldn’t be there, she gave specific directions to the supporting doctors and made sure my journey was always a priority.
Spanking new facility [Shady Grove Fertility], technology and equipment. It was always clean, controlled and organized. Someone was always available to check you in, pick up your phone call and collect any payments...[nurse] was absolutely amazing and completely tuned into my fertility journey...answered questions, returned calls, coached me through disappointing results and always made sure I had meds and appointments as requested...I completed treatment throughout the 2020 pandemic and was always impressed with relevant protocols, sanitized conditions and the following of occupancy guidelines.
How was your experience with Anate Brauer at Shady Grove Fertility New York (closed)?
Dr Brauer is one of a kind. She is a RE nerd, who genuinely enjoys the work and research she’s involved in. Upbeat and energetic, she carried me through some tough moments. Either Dr B or the doctor on call (Singer or later Setton) completed every single one of my ultrasounds. She called when she said she would and was easy to make an appointment with if I had a question during off times. Over 7 cycles, she learned my body, understood my reactions and adjusted to ensure we stayed on track. When she couldn’t be there, she gave specific directions to the supporting doctors and made sure my journey was always a priority.
What's one piece of advice would you give a prospective patient of Anate Brauer at Shady Grove Fertility New York (closed)?
Be clear with her about your fertility background, express yourself goals and ask her for her honest assessment. She’ll give it to you straight and base her guidance on science and research.
During treatment, were you treated like a number or a human with Anate Brauer at Shady Grove Fertility New York (closed)?
Dr Brauer was always attentive, thoughtful, and compassionate in care and communication. She knew me, my story and my goals.
Describe the protocols Anate Brauer used in your cycles at Shady Grove Fertility New York (closed) and their degree of success.
Antagonist approach. Some with estrogen priming (patch) and most without, once she realized my body responded similarly under both conditions. I started with lower meds (300 Gonal/ 150 Menapur) and finished my last 4 cycle with 300 Gonal/ 300 Menapur due to age and DOR. I produced more eggs than normal for my age but struggled with egg quality. She encouraged PGS due to age and insurance coverage and I trusted her the entire way. I completed 3 saline sonograms, one ERA and PGS testing on all 5 day embryos because she knew I trusted science.
Describe your experience with your nurse at Shady Grove Fertility New York (closed). (Assigned nurse: Deborah Lurie)
Debs was absolutely amazing and completely tuned into my fertility journey. She answered questions, returned calls, coached me through disappointing results and always made sure I had meds and appointments as requested. She’s a real nurse rockstar!
Describe your experience with Shady Grove Fertility New York (closed).
Spanking new facility, technology and equipment. It was always clean, controlled and organized. Someone was always available to check you in, pick up your phone call and collect any payments. I completed treatment throughout the 2020 pandemic and was always impressed with relevant protocols, sanitized conditions and the following of occupancy guidelines.
Describe the costs associated with your care under Anate Brauer at Shady Grove Fertility New York (closed).
I was covered primarily by insurance- both services and medication.
Describe Anate Brauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York (closed).
Due to PGS testing, we only transferred one euploid 5 day embryo
What specific things went wrong at Shady Grove Fertility New York (closed)?
  • Lost appointments
Describe the specific things that went wrong at Shady Grove Fertility New York (closed).
I completed 7 cycles and only 1 time was my appointment not captured correctly.
10
Doctor
Anate Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2020, Successful
NPS
10
NPS
10
Age 33 - 36
1 IVF
Unexplained
European
Income $200K - $499K
Business Executive
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer explained various options open to my husband and I, and thoroughly answered all of our questions and eased all of our concerns...very clinically knowledgeable, but also has a way to make you feel as if you are lifelong friends and put your worried mind at ease right away. I always felt very comfortable going to her with any concerns and she took the time to ensure I was comfortable with every step of our fertility journey.
The wait time at this clinic [Shady Grove Fertility] is minimal which was very important to my while going through this process...they do everything possible to accommodate appointment times and stick to them. I also appreciated the extremely fast turn around time for responses to your portal questions...I find the system in which to handle billing questions difficult to use and not intuitive.
How was your experience with Anate Brauer at Shady Grove Fertility New York (closed)?
I have had an extremely positive patient experience with Dr. Brauer for the last 4 years. When I first came to Dr. Brauer I had experienced years of infertility including multiple failed medicated IUI procedures. Since my diagnosis has been unexplained infertility it was very difficult for me to grasp what could possibly be wrong. From the very beginning Dr. Brauer explained various options open to my husband and I, and thoroughly answered all of our questions and eased all of our concerns. She is very clinically knowledgeable, but also has a way to make you feel as if you are lifelong friends and put your worried mind at ease right away. I always felt very comfortable going to her with any concerns and she took the time to ensure I was comfortable with every step of our fertility journey. I completely trust all of her medical decisions and felt at ease during the medication process and procedures, outside of the normal nerves that follow any fertility treatment plan. I would highly recommend Dr. Brauer to anyone seeking fertility advice or treatment.
What's one piece of advice would you give a prospective patient of Anate Brauer at Shady Grove Fertility New York (closed)?
I would advise them to trust Dr. Brauer and keep an open mind during the entire journey. Fertility treatments come with a lot of emotion and its important to have 100% trust in your medical team.
During treatment, were you treated like a number or a human with Anate Brauer at Shady Grove Fertility New York (closed)?
Dr. Brauer is the very definition of an excellent Doctor. Not only is she exceptionally knowledgeable, but she is extremely compassionate and caring as well. She took extensive time to get to know both my husband and I, and patiently answered all of our numerous questions.
Describe your experience with your nurse at Shady Grove Fertility New York (closed). (Assigned nurse: Deborah Lurie)
Through out my experience I have come to realize that the nursing team and care staff are essential to your experience. My experience with Debs my main nurse and the entire staff at Shady Grove was excellent. They were all very organized, responsive, compassionate, and caring.
Describe your experience with Shady Grove Fertility New York (closed).
The wait time at this clinic is minimal which was very important to my while going through this process. Because you have so many appointments, and I have a full time job and a family, I really appreciated that they do everything possible to accommodate appointment times and stick to them. I also appreciated the extremely fast turn around time for responses to your portal questions. I found the portal very easy to use and very convenient. I waited less than 24 hours for a response (usually not even that long). One thing regarding the clinic I would describe as a weakness is the billing department. Although this has nothing to do with patient care, I find the system in which to handle billing questions difficult to use and not intuitive.
10
Doctor
Anate Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 31 - 32
1 IVF
Unexplained
Ashkenazi Jewish
Income $50K - $99K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Brauer is friendly and warm without ever being condescending or sugar coating...takes a straightforward approach to getting the results but always listens to your concerns and adjusts as needed to suit you...kind and always upbeat and never lets you get discouraged...planned to do a fresh transfer but [she] saw that my hormone levels were not ideal so we delayed to a frozen transfer. She was very cautious with making sure everything was perfect for the embryo.
Shady Grove has a beautiful office, amazing reception staff which is hard to find, convenient location. Everything is super organized and they’re very available too. They also have a very convenient online portal that makes everything even easier...Each person was warm and supportive they were all so excited for me personally and invested in my treatment’s success.
How was your experience with Anate Brauer at Shady Grove Fertility New York (closed)?
Dr. Brauer is friendly and warm without ever being condescending or sugar coating. She takes a straightforward approach to getting the results but always listens to your concerns and adjusts as needed to suit you. She’s kind and always upbeat and never lets you get discouraged.
What's one piece of advice would you give a prospective patient of Anate Brauer at Shady Grove Fertility New York (closed)?
Choose Dr. Brauer. You seriously won’t find a better doctor or practice.
During treatment, were you treated like a number or a human with Anate Brauer at Shady Grove Fertility New York (closed)?
Everybody in the office knew my name, welcomed us every visit, and supported and encouraged us along the way. Dr. Brauer always remembered what we had chatted about as well.
Describe the protocols Anate Brauer used in your cycles at Shady Grove Fertility New York (closed) and their degree of success.
We did a standard egg retrieval and IVF from frozen embryo. We had planned to do a fresh transfer but Dr. Brauer saw that my hormone levels were not ideal so we delayed to a frozen transfer. She was very cautious with making sure everything was perfect for the embryo.
Describe your experience with your nurse at Shady Grove Fertility New York (closed). (Assigned nurse: Deborah Lurie)
The nursing staff at shady grove is truly exceptional. Each person was warm and supportive they were all so excited for me personally and invested in my treatment’s success. They are also gentle and excellent at their work.
Describe your experience with Shady Grove Fertility New York (closed).
Shady Grove has a beautiful office, amazing reception staff which is hard to find, convenient location. Everything is super organized and they’re very available too. They also have a very convenient online portal that makes everything even easier.
Describe the costs associated with your care under Anate Brauer at Shady Grove Fertility New York (closed).
Treatment was covered by my insurance.
Describe Anate Brauer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York (closed).
Due to my age and health she advised us to do a single transfer which made sense to us.
10
Doctor
Anate Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 33 - 34
3 IUI
2 IVF
Unexplained
Ashkenazi Jewish
Income $500K+
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Brauer is extremely caring, thorough, and patient. I trusted her medical advice and appreciated the personal connection and empathy that came with it throughout my journey...always made sure my questions were answered and that we had spent time discussing options and next steps...didn't always see [her], but developed great relationships with the other doctors and technicians in the office.
I found Shady Grove to be extremely easy with scheduling and visits. I rarely had to wait very long for appointments... the team at the Shady Grove Manhattan office made spent the time to get to know me and my partner...Rather than just send emails, Dr Brauer and the nurses always call with updates, results and instructions and are readily available to answer any questions that come up.
How was your experience with Anate Brauer at Shady Grove Fertility New York (closed)?
Dr Brauer is extremely caring, thorough, and patient. I trusted her medical advice and appreciated the personal connection and empathy that came with it throughout my journey. Dr Brauer always made sure my questions were answered and that we had spent time discussing options and next steps.
During treatment, were you treated like a number or a human with Anate Brauer at Shady Grove Fertility New York (closed)?
Dr Brauer and the team at the Shady Grove Manhattan office made spent the time to get to know me and my partner. They always made sure I had the information I needed and answered any questions. Rather than just send emails, Dr Brauer and the nurses always call with updates, results and instructions and are readily available to answer any questions that come up.
Describe your experience with Shady Grove Fertility New York (closed).
I found Shady Grove to be extremely easy with scheduling and visits. I rarely had to wait very long for appointments. Depending on where I was in a cycle I didn't always see Dr Brauer, but developed great relationships with the other doctors and technicians in the office.
10
Doctor
Anate Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 30
1 Fertility Medications
Income $0 - $49K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Setton is a wonderful doctor. He is caring, friendly and always gave me hope. He treated me like family. I can not begin to thank him enough for all he has done! I am lucky to have met him...Dr Setton was a part of every step of my journey. He was available with anything I needed and would personally follow up with me. He is an amazing doctor.
The [Shady Grove Fertility New York] clinic was always organised and clean, morning monitoring was easy, quick, and thorough. The staff is always friendly! I was a cash patient so pricing wasn’t up front. But dr setton was amazing and helped speak to the clinic so accommodate costs...[nurse] Val is always positive. She truly helped me look at the bright side when things got tough. I looked forward to her emails and calls everyday. She truly was there for me for every question I had.
How was your experience with Robert Setton at Shady Grove Fertility New York (closed)?
Dr Setton is a wonderful doctor. He is caring, friendly and always gave me hope. He treated me like family. I can not begin to thank him enough for all he has done! I am lucky to have met him.
What's one piece of advice would you give a prospective patient of Robert Setton at Shady Grove Fertility New York (closed)?
Always trust his advice. He truly knows what is best.
During treatment, were you treated like a number or a human with Robert Setton at Shady Grove Fertility New York (closed)?
Dr Setton was a part of every step of my journey. He was available with anything I needed and would personally follow up with me. He is an amazing doctor.
Describe the protocols Robert Setton used in your cycles at Shady Grove Fertility New York (closed) and their degree of success.
I had a natural cycle transfer because previous cycles showed fluid at the implantation site
Describe your experience with your nurse at Shady Grove Fertility New York (closed). (Assigned nurse: Valery )
Val is always positive. She truly helped me look at the bright side when things got tough. I looked forward to her emails and calls everyday. She truly was there for me for every question I had.
Describe your experience with Shady Grove Fertility New York (closed).
The clinic was always organised and clean, morning monitoring was easy, quick, and thorough. The staff is always friendly! I was a cash patient so pricing wasn’t up front. But dr setton was amazing and helped speak to the clinic so accommodate costs . .
Describe the costs associated with your care under Robert Setton at Shady Grove Fertility New York (closed).
Frozen embryo transfer 4250$ with discount. Polyp removal 1200 plus anesthesia 400. Canceled embryo transfers 4500. Monitoring after positive pregnancy test 3x350$
Describe Robert Setton's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility New York (closed).
I was always recommended single embryo transfer
10
Doctor
Robert Setton
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 35
3 IVF
Diminished Ovarian Reserve
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Brauer] served as a constant in our process, someone who fueled our hopes and helped us set realistic expectations. Part doctor, part counselor, part realist, and part fun aunt, [she] was always what we needed her to be...Now 16 weeks expecting, we're excited to meet our baby girl...One day, we hope she'll get to meet Dr. B to celebrate the wonders of science and get to know the passionate professional who helped bring her into this world.
[Shady Grove Fertility] Strengths: building personal relationships, ease of scheduling, compassion within and among varying staff/doctors you see at each visit, consistency Weaknesses: financial department organization and upfront sharing of financial responsibilities...Part doctor, part counselor, part realist, and part fun aunt, Dr. Brauer was always what we needed her to be...
How was your experience with Anate Brauer at Shady Grove Fertility New York (closed)?
Not knowing what to expect when we set out on our fertility journey and being nervous and naive about what lie in store for us, Dr. Brauer took our hands and walked with us as we took our first steps towards parenthood. IVF can be an emotional journey full of ups and downs. Ours certainly was. But Dr. B served as a constant in our process, someone who fueled our hopes and helped us set realistic expectations. Part doctor, part counselor, part realist, and part fun aunt, Dr. Brauer was always what we needed her to be. Ultimately we couldn't have asked for a better reproductive endocrinologist. Now 16 weeks expecting, we're excited to meet our baby girl this summer. One day, we hope she'll get to meet Dr. B to celebrate the wonders of science and get to know the passionate professional who helped bring her into this world.
Describe the protocols Anate Brauer used in your cycles at Shady Grove Fertility New York (closed) and their degree of success.
Antagonist Protocol [three rounds of IVF, typically between 13-16 days] Pre stimulations Estradiol patch Gonal-F 300 Menopur 150-300 Cetrotide 0.25 HCG 10,000 *Clomid in the last round
Describe your experience with Shady Grove Fertility New York (closed).
Strengths: building personal relationships, ease of scheduling, compassion within and among varying staff/doctors you see at each visit, consistency Weaknesses: financial department organization and upfront sharing of financial responsibilities
10
Doctor
Anate Brauer
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2022, Successful
NPS
10
NPS
10
Age 38
1 IVF
Income $200K - $499K
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brauer] went out of her way to change our medication quality and timing for a different outcome...She is enthusiastic, smart, and caring. Her whole team was a pleasure to work with and I thought the office was also very modern, clean, warm and welcoming. Never waited long and they had effective communication either over the phone or through their portal...
They [nurses at Shady Grove Fertility New York] were all very helpful at answering my questions in a timely fashion and helped me relax at appts and have a positive attitude...There was never more than 5 other women waiting for appts and the women who did my blood work were all very helpful and comforting and nice...office was also very modern, clean, warm and welcoming. Never waited long and they had effective communication either over the phone or through their portal. A great experience all around...
How was your experience with Anate Brauer at Shady Grove Fertility New York (closed)?
We switched to Shady Grove/Dr Brauer after a few unsuccessful attempts and we got a positive result after the first try! She is enthusiastic, smart, and caring. Her whole team was a pleasure to work with and I thought the office was also very modern, clean, warm and welcoming. Never waited long and they had effective communication either over the phone or through their portal. A great experience all around!
During treatment, were you treated like a number or a human with Anate Brauer at Shady Grove Fertility New York (closed)?
She went out of her way to change our medication quality and timing for a different outcome.
Describe your experience with the nursing staff at Shady Grove Fertility New York (closed).
They were all very helpful at answering my questions in a timely fashion and helped me relax at appts and have a positive attitude.
Describe your experience with Shady Grove Fertility New York (closed).
I thought the office was also very modern, clean, warm and welcoming. Never waited long and they had effective communication either over the phone or through their portal. A great experience all around!
Describe your experience with your monitoring appointments at Shady Grove Fertility New York (closed).
There was never more than 5 other women waiting for appts and the women who did my blood work were all very helpful and comforting and nice.
10
Doctor
Anate Brauer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility New York (closed)
Uptown Manhattan (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5