Shady Grove Fertility Carolinas

3 doctors work here

Rated 9.9
Strongly recommend: 98%Don't recommend: 2%9.9
98% strongly recommend
14 reviews
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
10
10
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.4
9.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.7
9.7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Cary
6730 McCrimmon Parkway
Cary, NC 27519

14 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Consult
NPS
1
NPS
6
Age 36
Unexplained
Income $100K - $199K
Consultant
2nd of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
had one initial consult with Dr. Mitchell, but unfortunately walked away with a general sense of dismissal and overwhelm...clearly very intelligent and well-studied, but her specialty seemingly narrows her ability to sympathize with patients...she gave a very evasive response about nurses coming and going
[Shady Grove Fertility Carolinas] is beautiful, and the front desk staff was very warm and helpful...also appreciated the diversity and prevalence of partners in the waiting area. It was a calm environment...paid $300 for our initial consult...seems like a very pleasant place to come in regularly for visits
How was your experience with Christina Mitchell at Shady Grove Fertility Carolinas?
We only had one initial consult with Dr. Mitchell, but unfortunately walked away with a general sense of dismissal and overwhelm from our meeting rather than hope or positivity that we’d be working together as a team on a treatment plan. Dr. Mitchell is clearly very intelligent and well-studied, but her specialty seemingly narrows her ability to sympathize with patients. I found the prominently displayed photos of her young children on her desk to be surprisingly tone-deaf, and when I told her it was hard for me to see that she’s currently pregnant, she was pretty dismissive and told me it might be motivating for other patients before offering me a box of tissues and launching into a rapid-fire series of mostly yes-or-no questions about our previous IUI attempt at another clinic. When I told Dr. Mitchell how anxiety-inducing it is for me to see egg quality rates after 5+ years of reading medical studies on infertility myself, she brushed me off with, “Knowledge is power,” and continued on with her presentation on fertility success rates by age and treatment. At one point, I asked Dr. Mitchell about who our assigned nurse would be and what we can expect as far as whether or not we’d see the same person each visit and she gave a very evasive response about nurses coming and going, which was far from reassuring. She really seemed like she was just in a hurry to get on with her day, and the handwritten notes she wrote out and handed us are frankly barely legible and full of acronyms that she very briefly touched on but didn’t take the time or care to ensure we understood.
What's one piece of advice would you give a prospective patient of Christina Mitchell at Shady Grove Fertility Carolinas?
I think Dr. Mitchell might be a good fit for prospective patients who primarily experience reassurance when their doctor’s main focus is on demonstrating medical knowledge and research prowess. But if this process is particularly anxiety-inducing for you (as it is for me), don’t be afraid to interrupt Dr. Mitchell’s fire hose of information and ask for what you need. I wish I had asked her to slow down and been more blunt when I felt dismissed by her replies.
During treatment, were you treated like a number or a human with Christina Mitchell at Shady Grove Fertility Carolinas?
Dr. Mitchell went through her detailed explanations of infertility and treatment success rates at a rapid speed and when I remarked that seeing she is pregnant was difficult for me, she replied that it might be motivating for some patients and simply told me she had a box of tissues I could use. Most of her questions were yes or no questions concerning previous diagnostic tests and she seemed more interested in getting through her PowerPoint than getting an understanding of how we got to her office. The handwritten notes she wrote for us during our initial consult are hard to read and full of acronyms that I know she briefly mentioned, but she really didn’t take the time to ensure understanding from my partner or me.
Describe the protocols Christina Mitchell used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
We haven’t started any treatment strategies with Dr. Mitchell yet as we’re looking into switching to a different RE, but we’re aiming to do 2 rounds of IVF retrievals with PGTA testing and frozen transfers.
Describe your experience with Shady Grove Fertility Carolinas.
The facility is beautiful, and the front desk staff was very warm and helpful. It seems like a very pleasant place to come in regularly for visits. I was really moved by the little display on the front desk that read, “You are enough.” I also appreciated the diversity and prevalence of partners in the waiting area. It was a calm environment.
Describe the costs associated with your care under Christina Mitchell at Shady Grove Fertility Carolinas.
We spent hours researching and confirming Marketplace health insurance plans that cover fertility treatment only to find out upon checking in that our particular insurance plan is still out of network for Shady Grove, so we paid $300 for our initial consult.
Describe Christina Mitchell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Carolinas.
Dr. Mitchell advocated for eSET.
NPS
1
Doctor
Christina Mitchell
NPS
Humanity
2 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
5 of 5
NPS
6
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Successful
NPS
10
NPS
10
Age 35
2 IUI
Poor Egg Quality
Unexplained
European
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Every step was explained fully so we were very comfortable [with Dr. Lead Bressler]...had medicated and monitored IUI cycles...letrozole for 5 days, then a trigger shot, IUI, and then vaginal progesterone after ovulation...prefer a single embryo transfer...able to meet virtually a couple of times
team at Shady Grove was so kind and helpful...trying to get us in for times that worked for our schedules...communication has always been excellent through phone calls and their online portal..protocols for treatment seemed individualized and tailored to us specifically
How was your experience with Leah Bressler at Shady Grove Fertility Carolinas?
With nothing to compare it to, I had no idea what to expect from a fertility clinic, but I can’t imagine a better doctor or experience than with Dr. Bressler at Shady Grove! We were able to meet virtually a couple of times, which was a huge timesaver for our busy work schedules. I was also really stressing about how many appts there would be and trying to work with my inflexible work schedule in healthcare, as well as my husbands residency schedule. Luckily the team at Shady Grove was so kind and helpful in bending over backwards trying to get us in for times that worked for our schedules. Their communication has always been excellent through phone calls and their online portal, and the protocols for treatment seemed individualized and tailored to us specifically, which helped lead to a positive outcome!
What's one piece of advice would you give a prospective patient of Leah Bressler at Shady Grove Fertility Carolinas?
You're in great hands! No question is dumb, and she will work tirelessly for success.
During treatment, were you treated like a number or a human with Leah Bressler at Shady Grove Fertility Carolinas?
The team was also so truly invested in our journey and ultimately so happy for our success, which made it feel like this is more than just a job to them!
Describe the protocols Leah Bressler used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
We had medicated and monitored IUI cycles. Every step was explained fully so we were very comfortable. I took letrozole for 5 days, then a trigger shot, IUI, and then vaginal progesterone after ovulation. This was the first line of defense for our unexplained infertility, and since there was a question of egg quality the idea was to release more than 1 egg (per letrozole) in hopes that one of them would be good quality for making an embryo. We were successful on the 2nd cycle! With that cycle I didn't take the final dose of letrozole since my labs indicated I would have an earlier ovulation, so we triggered a little earlier in the cycle. I did have 2 cysts from the previous round of letrozole, but my labs showed they weren't producing hormones so we were OK to proceed with the 2nd IUI, and we are SO GLAD we did!
Describe your experience with your nurse at Shady Grove Fertility Carolinas. (Assigned nurse: Ellie and Jackie)
The team at Shady Grove was so kind and helpful in bending over backwards trying to get us in for times that worked for our schedules. Their communication has always been excellent through phone calls and their online portal!
Describe your experience with Shady Grove Fertility Carolinas.
The clinic recently moved to a beautiful new facility. I had no issues with the previous office, but I think they have a lot more space now, which will probably help moving forward! We were so pleased with our experience and luckily our fertility journey was not super long compared to many others, so they really excelled in helping us achieve our goal!
Describe the costs associated with your care under Leah Bressler at Shady Grove Fertility Carolinas.
Blood tests were often done through LabCorp so we billed through health insurance. I had a HyFoSy done and the out of pocket cost was around $900-1000, which is currently still working through insurance but I anticipate paying out of pocket. The IUIs were $1200 each, not including medications, which were maybe $100 (trigger shot was the most costly around $75 each). I didn't have any insurance coverage for fertility treatments so it was all out of pocket. Shady Grove has a shared cost program for IVF that if you pay a little more (nearly $30k if I recall), they will do many egg retrievals and transfers to result in a live birth and if it does not result in a live birth, then there is a refund. Luckily I didn't have to utilize this, but I would have done this if we moved to IVF since I think I would've needed more than one egg retrieval so cost would've made sense for us.
Describe Leah Bressler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Carolinas.
We didn't proceed to IVF, but in speaking about it, they seemed to prefer a single embryo transfer.
NPS
10
Doctor
Leah Bressler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2023 - 2024, Successful
NPS
10
NPS
10
Age 35 - 36
Anovulation
Income $100K - $199K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Christina Mitchell has] intelligence, confidence, determination, kindness...is clear about my options, willing to lead with confidence and still respecting my desires and opinions...I felt like her only patient...used a fresh transfer...recommended additional testing only after thoughtful consideration of my situation as it is time consuming and costly
this SGF cary has brilliants doctors...actual facility is beautifully updated location that makes you feel cozy and comfortable for frequent visits. the support staff (from desk, MA, nurses, coordinators) are the 100% best...compassion and genuine support is seen every step of the way
How was your experience with Christina Mitchell at Shady Grove Fertility Carolinas?
Recommending dr. Mitchell 10 out of 10 is a massive understatement! I followed her to the new shady grove clinic and count not dream of doing it any other way. I have needed a few attempts to get pregnant with my second child. Her intelligence, confidence, determination, kindness and is the reason I made it here to 8 weeks. First off, she is so sharp, and I mean crazy smart. She obviously knows the ins and outs every step the process. She is clear about my options, willing to lead with confidence and still respecting my desires and opinions. Her confidence and motivation is contagious and kept me going while I was experiencing the natural highs and lows of the process. At no point in time did I feel hopeless and was always comforted by next steps and kind words. But Dr. Mitchell truly is extra. I felt like her only patient. I know this was not the case, but it felt like it! She was always the once to review labs asap, deliver important information, be the one to perform my procedures. It was the ultimate care. Obviously smart and talented but I cant speak enough to her kindness. She delivers incredibly hard news clearly, honestly but with true compassion. It was easy to trust her and I’m eternally grateful. It is my firm belief that she 100000X capable of leading someone to pregnancy success but the bonus is getting if the biggest supporter who is just an amazingly wonderful human as your doctor.
What's one piece of advice would you give a prospective patient of Christina Mitchell at Shady Grove Fertility Carolinas?
no advice needed. best decision
During treatment, were you treated like a number or a human with Christina Mitchell at Shady Grove Fertility Carolinas?
. I felt like her only patient. I know this was not the case, but it felt like it! She was always the once to review labs asap, deliver important information, be the one to perform my procedures. It was the ultimate care.
Describe the protocols Christina Mitchell used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
switched to stem meds for my lining as estrogen patches made me feel bad and did not consistently work. used a fresh transfer to not risk missing out on a great uterine lining which had been a barrier. recommended additional testing only after thoughtful consideration of my situation as it is time consuming and costly
Describe your experience with your nurse at Shady Grove Fertility Carolinas. (Assigned nurse: stephanie basinger. the best :))
the staff are every bit as deserving of a fabulous review. they literally hugged me and cried with me and knew my name. looked forward to my visits and had real conversations. they were real people and their personalities were beautiful and uplifting. it 100% made the experience overwhelmingly positive.
Describe your experience with Shady Grove Fertility Carolinas.
this SGF cary has brilliants doctors! although dr. mitchell was my primary, Dr. Bresler and Mersereau are amazingly qualified, warm and caring. I know i was in capable hands if doctor mitchell and i could align our scheduled. the actual facility is beautifully updated location that makes you feel cozy and comfortable for frequent visits. the support staff (from desk, MA, nurses, coordinators) are the 100% best. they have the best of the best humans in this location. compassion and genuine support is seen every step of the way
Describe the costs associated with your care under Christina Mitchell at Shady Grove Fertility Carolinas.
some monitoring visits and a few medications were covered by insurance but mostly paid for medications, scans and the IVF cost until deductable/OOP was met
Describe Christina Mitchell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Carolinas.
she mostly recommended single. at one point she did let me do 2 embryos. she was always able to explain to me the rationale but always respected my wishes
NPS
10
Doctor
Christina Mitchell
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 25
1 IVF
Endometriosis
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Mersereau is amazing...lost my fallopian tubes... endometriosis...always extremely helpful, compassionate, and followed all of our wishes...was very good at explaining all of the details and possibilities every step of the way...transferred 1 embryo because of my age and the likelihood for success and the increased risks
[AT Shady Grove Fertility Carolinas] Every single staff member I worked with was amazing...extremely helpful and communicative...shared risk program...loved all the nurses and staff...literally cried with me when I found out I was pregnant and they were so kind and supportive...extremely dedicated
How was your experience with Jennifer Mersereau at Shady Grove Fertility Carolinas?
Dr. Mersereau is amazing! I unfortunately lost my fallopian tubes to hydrosalpinx and IVF was the only option for my husband and I to conceive. The process was difficult (of course), but I am convinced it was as painless as possible and we were very lucky our first embryo stuck. She was always extremely helpful, compassionate, and followed all of our wishes. Our little one was born just over a week ago and we couldn’t be happier! I also have endometriosis, so I really wanted my embryos genetically tested to try and have a boy so I didn’t pass my problems on to my child (my mom and grandma also have it and I’ve had significant complications). She made sure this happened and we are so lucky to have a perfectly healthy baby boy. Her attention to our wishes such as this one was really important to us and part of why we loved her so much. She also was very good at explaining all of the details and possibilities every step of the way and that is always very important to me as a patient.
What's one piece of advice would you give a prospective patient of Jennifer Mersereau at Shady Grove Fertility Carolinas?
Make sure you are completely open about your wants, needs, and expectations and don’t be afraid to ask questions or voice your concerns.
During treatment, were you treated like a number or a human with Jennifer Mersereau at Shady Grove Fertility Carolinas?
All of the staff was extremely kind and supportive. I had a lot of questions and concerns (including a subchorionic hematoma after I was pregnant) and they never made me feel bad or like I was overreacting when I brought up anything. I had extra ultrasounds to ease my nerves and they even made sure to get me in same day when I was really worried.
Describe the protocols Jennifer Mersereau used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
I don’t remember the names of all the specific protocols or the doses of my medications, but I do know that Dr. Mersereau was able to get plenty of eggs from my first retrieval, 18 of which fertilized, and after genetic testing we were left with 7 eggs (6 girls and 1 boy). Due to my endometriosis I wanted a boy to avoid passing it down to him and she was able to successfully transfer the male embryo and I now have a happy and healthy miracle baby boy. I trust her recommendations completely as they all resulted in success the first time. I know part of it is luck and even if you do all the right protocols there isn’t 100% success, but I feel confident she chose the best protocols for me and my situation because if she hadn’t we wouldn’t have had success at every step the first time.
Describe your experience with your nurse at Shady Grove Fertility Carolinas. (Assigned nurse: Wendy)
I absolutely loved all the nurses and staff at SGF! They literally cried with me when I found out I was pregnant and they were so kind and supportive. I can’t imagine having a better, more compassionate care team. They are also extremely dedicated and communicative, even on evenings and weekends when they don’t have to be.
Describe your experience with Shady Grove Fertility Carolinas.
I’m so glad I chose SGF for this journey. Every single staff member I worked with was amazing and I ended up with exactly what I came in for - a beautiful miracle baby. They were extremely helpful and communicative every step of the way. Don’t be afraid to ask questions, voice concerns, or state your wants/needs during the process because mine were all addressed in a helpful, respectful manner.
Describe the costs associated with your care under Jennifer Mersereau at Shady Grove Fertility Carolinas.
We went with the program where you get a certain number of transfers and if you aren’t successful you get your money back. I believe it was called the shared risk program. This didn’t include medication, but did include most other costs. All in all we spent about $40,000.
Describe Jennifer Mersereau's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Carolinas.
We transferred 1 embryo because of my age and the likelihood for success and the increased risks for me specifically if I were to have multiples. It was the best choice for us.
NPS
10
Doctor
Jennifer Mersereau
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 34
1 IVF
Recurrent Pregnancy Loss
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Bressler still went above and beyond to call me directly with updated treatment plans, test results...was able to schedule an appointment with her directly whenever I had specific questions...is incredibly knowledgable, and also kind and caring...was both emotionally and medically supportive...news that I was pregnant, she cried tears of joy right along with us.
staff at Shady Grove are all incredibly personable, friendly, and supportive...have smiling faces cheering you on along the way, from the front desk staff, nurses, and PA...All of the nursing staff and the PA I saw throughout my visits were very friendly, knowledgeable, and supportive
How was your experience with Leah Bressler at Shady Grove Fertility Carolinas?
This was my first experience at a fertility clinic and I wasn't sure what to expect. I have heard from others that with most fertility clinics, you won't get to see or speak to the doctor very often and that you primarily communicate with nurses. While I did communicate with the nurse frequently, Dr. Bressler still went above and beyond to call me directly with updated treatment plans, test results, and I was able to schedule an appointment with her directly whenever I had specific questions. She is incredibly knowledgable, and also kind and caring. Throughout all of the difficult news I received during my treatment, she was both emotionally and medically supportive, and when we received the news that I was pregnant, she cried tears of joy right along with us.
What's one piece of advice would you give a prospective patient of Leah Bressler at Shady Grove Fertility Carolinas?
Can't think of anything specific.
During treatment, were you treated like a number or a human with Leah Bressler at Shady Grove Fertility Carolinas?
Dr. Bressler is kind and compassionate. She always ensured that all of my questions were answered and it is clear that she genuinely cares about her patients and is rooting for the best outcome right alongside us.
Describe your experience with your nurse at Shady Grove Fertility Carolinas.
All of the nursing staff and the PA I saw throughout my visits were very friendly, knowledgeable, and supportive
Describe your experience with Shady Grove Fertility Carolinas.
The staff at Shady Grove are all incredibly personable, friendly, and supportive. When you are going through such emotionally difficult treatments, it helps to have smiling faces cheering you on along the way, from the front desk staff, nurses, and PA, to the doctors. Overall, my experience at this clinic was great and I would highly recommend them.
Describe the costs associated with your care under Leah Bressler at Shady Grove Fertility Carolinas.
I am fortunate enough to have fertility coverage through my employer.
NPS
10
Doctor
Leah Bressler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 39
Recurrent Pregnancy Loss
European
Black or African-American
Income $100K - $199K
Consultant
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. M [Mersereau] is a great listener and clearly explains the different options and what reasonable expectations, as well as pros and cons are, for each one. I asked a million questions and she answered each one thoroughly and I never felt rushed. She is genuinely invested in your success and wants to help. Her expertise is unmatched and I appreciate that she explains the data and reasoning behind what she does so I can better understand...
All of the nurses and staff at Shady Grove are wonderful! They greet you warmly and ensure that you are cared for and comfortable throughout the process. They check in often in between visits and clearly remind me about the next steps as we approach them. They are also quick to call if I ever want to discuss something...Its a cozy and welcoming space with kind, compassionate people that work there. It was scary for me to start fertility treatments, and the entire team made me feel well taken care of and optimistic about our future...
How was your experience with Jennifer Mersereau at Shady Grove Fertility Carolinas?
Dr. M is a great listener and clearly explains the different options and what reasonable expectations, as well as pros and cons are, for each one. I asked a million questions and she answered each one thoroughly and I never felt rushed. She is genuinely invested in your success and wants to help. Her expertise is unmatched and I appreciate that she explains the data and reasoning behind what she does so I can better understand.
What's one piece of advice would you give a prospective patient of Jennifer Mersereau at Shady Grove Fertility Carolinas?
Don't be afraid to ask questions! She will explain a lot, but there are no stupid questions - if you are wondering about something, let her know.
During treatment, were you treated like a number or a human with Jennifer Mersereau at Shady Grove Fertility Carolinas?
Dr. M is so kind and nurturing. She understood how fragile and exhausted I was with it all when I stepped into her office, and she made me feel welcome and comfortable as I shared our story. She is genuinely interested and listens to how hard the path has been. In addition, she clearly explained the steps we can take together, as well as what we could expect from them.
Describe the protocols Jennifer Mersereau used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
We have experienced 5 miscarriages (2 prior to my son and 3 since his birth). Due to my age and recurrent pregnancy loss, we have undergone a ton of testing to try to figure out what is causing this. We started with blood tests to rule out any clotting diseases, immune responses, and unbalances, and to check my ovarian reserve. Those all came back normal so we then did a saline ultrasound to check my anatomy. That looked normal as well. We did an endometrial biopsy at that time and that came back positive for Chronic Endometritis which I was promptly treated for. We also did a semen specimen to check for male factors. We are now planning to move forward with an IUI as my chronic endometritis has been healed.
Describe your experience with your nurse at Shady Grove Fertility Carolinas. (Assigned nurse: Ellie)
All of the nurses and staff at Shady Grove are wonderful! They greet you warmly and ensure that you are cared for and comfortable throughout the process. They check in often in between visits and clearly remind me about the next steps as we approach them. They are also quick to call if I ever want to discuss something.
Describe your experience with Shady Grove Fertility Carolinas.
The clinic is wonderful. Its a cozy and welcoming space with kind, compassionate people that work there. It was scary for me to start fertility treatments, and the entire team made me feel well taken care of and optimistic about our future.
Describe Jennifer Mersereau's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Carolinas.
Not applicable.
NPS
10
Doctor
Jennifer Mersereau
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2024, Successful
NPS
10
NPS
10
Age 26
1 IVF
Unexplained
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Christina Mitchell] was informative, answered all of our questions thoroughly...had so much compassion and just made us feel supported...always was there to make sure we felt sure and confident in each procedure, medication, testing, etc...started me on menopur and follistim with an increase on follistim a few days in monitoring and then a decrease towards the end
[Shady Grove Fertility Carolinas] works well together and you can tell they truly enjoy their job...talk you through everything and answer any questions you may have. They make you feel like second family!...Stephanie...responded to portal messages and always answered the phone or called back in a timely manner
How was your experience with Christina Mitchell at Shady Grove Fertility Carolinas?
From the first appointment, she was informative, answered all of our questions thoroughly to make sure we understood. She had so much compassion and just made us feel supported. She always was there to make sure we felt sure and confident in each procedure, medication, testing, etc.
What's one piece of advice would you give a prospective patient of Christina Mitchell at Shady Grove Fertility Carolinas?
Ask any and all questions you may have because Dr. Mitchell is happy to answer them!
During treatment, were you treated like a number or a human with Christina Mitchell at Shady Grove Fertility Carolinas?
Dr. Mitchell was so compassionate and caring during our cycle. Her main goal was to get us pregnant and she did just that! She was informative and always made sure I understood what was coming next.
Describe the protocols Christina Mitchell used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
She started me on menopur and follistim with an increase on follistim a few days in monitoring and then a decrease towards the end. I was then instructed to trigger. Eggs were retrieved. For transfer I started estradiol three times a day and progesterone in the AM.
Describe your experience with your nurse at Shady Grove Fertility Carolinas. (Assigned nurse: PCC-Jessica RN-Stephanie)
Stephanie worked so well with Dr Mitchell and myself. She also responded to portal messages and always answered the phone or called back in a timely manner. Even if she wasn’t there, she had another nurse reach out to me.
Describe your experience with Shady Grove Fertility Carolinas.
The clinic works well together and you can tell they truly enjoy their job. From the moment you check in for the first time, they talk you through everything and answer any questions you may have. They make you feel like second family!
Describe your experience with your monitoring appointments at Shady Grove Fertility Carolinas.
Dr. Mitchell worked with me on letting me monitor some at my local OBGYN and with her towards the end
Describe the costs associated with your care under Christina Mitchell at Shady Grove Fertility Carolinas.
I’m not sure total. My insurance covered majority. I paid $1,310 for egg retrieval, $1,700 for PGT testing, $1400 for transfer, and $300 for meds total.
Describe Christina Mitchell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Carolinas.
Dr. Mitchell advised that we only transfer one embryo. We only wanted to transfer one also.
NPS
10
Doctor
Christina Mitchell
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2024, Successful
NPS
10
NPS
10
Age 36
Recurrent Pregnancy Loss
European
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Bressler impressed me when after having our consultation, I had gotten pregnant without intervention but was experiencing some early bleeding...That evening she called to touch base and answer any further questions I had. That small act of kindness and time out of her schedule made all the difference for a worried and scared first time mom-to-be
strengths of SGF is their communication as well as person-ability of the staff towards patients. I truly have no words of weaknesses or suggestions to them as they answered all my questions and walked me through some of the hardest times...nursing staff was friendly and extremely kind
How was your experience with Leah Bressler at Shady Grove Fertility Carolinas?
Dr. Bressler impressed me when after having our consultation, I had gotten pregnant without intervention but was experiencing some early bleeding. Naturally this was alarming and I was brought in the next day for an ultrasound. However this was not with Dr. Bressler. What impressed me and truly touched me was that later prior to the appointment she called me to check in and said she would be with a patient during that time but would check in again at a later time. That evening she called to touch base and answer any further questions I had. That small act of kindness and time out of her schedule made all the difference for a worried and scared first time mom-to-be.
During treatment, were you treated like a number or a human with Leah Bressler at Shady Grove Fertility Carolinas?
Dr. Bressler treated our case with individuality as each situation varies and created a specific treatment plan based on what we had experienced. She was kind and sympathetic to the losses we had experienced.
Describe your experience with the nursing staff at Shady Grove Fertility Carolinas.
The nursing staff was friendly and extremely kind, even if we did not know them personally or had not formally met. They were happy when we were happy and were always very personable.
Describe your experience with Shady Grove Fertility Carolinas.
The strengths of SGF is their communication as well as person-ability of the staff towards patients. I truly have no words of weaknesses or suggestions to them as they answered all my questions and walked me through some of the hardest times in my journey of trying to become a parent. I'm very grateful to them for that.
NPS
10
Doctor
Leah Bressler
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2024, Successful
NPS
10
NPS
10
Age 36 - 38
Endometriosis
Unexplained
Latinx
Income $200K - $499K
Doctor
4th of 7 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Leah Bressler] exceptional bedside manner immediately put me at ease...approach was entirely pain-free and reassuring...is always responsive, addressing any questions or concerns promptly...exemplifies professionalism, combining extensive knowledge with a compassionate, patient-centered approach that exceeds expectations...transfers that were successful in my case were the natural Modified cycles
[Shady Grove Fertility Carolinas] promptly scheduled an appointment for me, and within days, I had a clear plan in place to transfer my remaining embryos...team was always responsive and efficient, ensuring I felt supported at every step...welcoming atmosphere, coupled with a highly skilled and dedicated staff...overall environment felt warm, supportive, and professional
How was your experience with Leah Bressler at Shady Grove Fertility Carolinas?
I chose to continue my care with Dr. Bressler after a positive experience at my previous clinic, and I am so glad I did. Her exceptional bedside manner immediately put me at ease and instilled confidence throughout both of my successful embryo transfers. In contrast to prior experiences, where I endured some discomfort during procedures, Dr. Bressler's approach was entirely pain-free and reassuring. She takes great care and precision in the transfer process, treating each step with the utmost attention and respect. Additionally, she is always responsive, addressing any questions or concerns promptly. Dr. Bressler exemplifies professionalism, combining extensive knowledge with a compassionate, patient-centered approach that exceeds expectations. We had such a positive experience with her that my husband started referring to her as our baby mama, as she was the common denominator in both our successful transfers.
What's one piece of advice would you give a prospective patient of Leah Bressler at Shady Grove Fertility Carolinas?
Ask questions. She is an amazing source of knowledge!
During treatment, were you treated like a number or a human with Leah Bressler at Shady Grove Fertility Carolinas?
Always felt like a colleague in shared decision making.
Describe the protocols Leah Bressler used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
The transfers that were successful in my case were the natural Modified cycles. And Dr.B was on board listening and doing what I thought was best. She also listened when I expressed my concerns around trialing another round of Lupron.
Describe your experience with Shady Grove Fertility Carolinas.
I am extremely grateful to SGF for the exceptional care and support I've received throughout my fertility journey. After starting treatments in 2020 at another clinic, I initially had a successful pregnancy following two failed IUIs, two egg retrievals, and five transfers. However, my experience with a subsequent transfer at the same clinic was disappointing. The staff, physicians, and nurses had changed, and the scheduling process was cumbersome, with a nearly two-month wait just to discuss the results of my failed transfer. Frustrated by the lack of timely communication and support, I decided to seek a second opinion. I reached out to SGF, where the physician who had successfully managed my previous transfer was now practicing. They promptly scheduled an appointment for me, and within days, I had a clear plan in place to transfer my remaining embryos. From that point forward, the process was seamless. SGF’s team was always responsive and efficient, ensuring I felt supported at every step. I am now pregnant with one of the embryos I transferred to SGF, and I couldn’t be happier with my decision. The clinic's welcoming atmosphere, coupled with a highly skilled and dedicated staff, made all the difference. It was reassuring to see many familiar faces from my previous experience, and the overall environment felt warm, supportive, and professional. I am confident that SGF played a pivotal role in the success of my journey, and I am deeply appreciative of the care I received.
Describe the costs associated with your care under Leah Bressler at Shady Grove Fertility Carolinas.
Slightly more costly than with the previous clinic I worked with but still worth it.
NPS
10
Doctor
Leah Bressler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Successful
NPS
10
NPS
10
Age 36
1 IVF
1 Embryo Freezing
PCOS
European
Income $200K - $499K
Business Executive
6th of 6 Docs
2 IVF With Other Docs
2 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Leah Bressler] made me feel like an important individual (not a number)...listened to my preferences and incorporated them, but also gave me unique advice based on her subject matter expertise...antagonist protocol and I stimmed for 12 days. I got 23 eggs, 8 made it to blast, 5 were frozen (4 PGT normal and 1 low level mosaic
The whole team at Shady Grove was phenomenal. From the front desk staff to the nurses to the techs. When I asked a question via the portal I got an answer FAST (shout out to Paris the nurse who was phenomenal!...clinic itself was new and sparkling clean...such a wonderful culture here.
How was your experience with Leah Bressler at Shady Grove Fertility Carolinas?
I have been to 5 fertility clinics and seen 6 fertility doctors ( 4 clinics and 5 doctors in the Triangle area). Dr. Bressler and Shady Grove was hands down my best experience…by a landslide. Dr. B made me feel like an important individual (not a number). I had two retrievals prior to seeing Dr B and she not only listened to my preferences and incorporated them, but also gave me unique advice based on her subject matter expertise. It was my best retrieval and resulted in a healthy pregnancy. When I was anxious about something, Dr B reached out herself - even after hours. She couldn’t personally do my transfer because she was out of town, but she called me the day after to check in and share notes from the doctor who performed it (who was also amazing). She truly cared every single step of the way.
What's one piece of advice would you give a prospective patient of Leah Bressler at Shady Grove Fertility Carolinas?
To be honest about your preferences, hopes, and concerns. She will do everything she can to make the whole process feel “right” to you.
During treatment, were you treated like a number or a human with Leah Bressler at Shady Grove Fertility Carolinas?
Dr Bressler really listened to me and took time with me - in every appt, on every call. I never felt rushed. I felt like she incorporated my preferences while also guiding me based on her expertise . Every single nurse at the practice was kind, warm, and truly cared about each patient and their outcome. They were vocal about loving what they do.
Describe the protocols Leah Bressler used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
I don’t remember the dosages but it was an antagonist protocol and I stimmed for 12 days. I got 23 eggs, 8 made it to blast, 5 were frozen (4 PGT normal and 1 low level mosaic. I then did a single frozen embryo transfer a few months later.
Describe your experience with your nurse at Shady Grove Fertility Carolinas. (Assigned nurse: Paris)
I have been to 5 fertility clinics and seen 6 fertility doctors ( 4 clinics and 5 doctors in the Triangle area). Shady Grove was hands down my best experience…by a landslide. The whole team at Shady Grove was phenomenal. From the front desk staff to the nurses to the techs. When I asked a question via the portal I got an answer FAST (shout out to Paris the nurse who was phenomenal!). When I got my positive beta, the nurse who had been drawing my blood gave me the most genuine hug. They all truly care and want the best for each patient. One of the nurses who was new said “I keep pinching myself, I can’t believe I get to work here now.” There is just such a wonderful culture here.
Describe your experience with Shady Grove Fertility Carolinas.
I never felt like a number. I always felt cared for. I always experienced good communication. The clinic itself was new and sparkling clean. I’ve been to 5 fertility clinics and this one was best in every single way.
Describe the costs associated with your care under Leah Bressler at Shady Grove Fertility Carolinas.
Less than $3k. I had Maven fertility coverage.
Describe Leah Bressler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Carolinas.
No. We both agreed on a single embryo transfer given my pregnancy history, PGT results, and desire for only one baby.
NPS
10
Doctor
Leah Bressler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 24
3 IUI
1 IVF
Donor Sperm
Income $50K - $99K
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
[Dr. Leah Bressler] made sure we were always on the same page to keep things moving swiftly, as my partner and I were very eager to get pregnant. Each and every update was given by Dr. B by phone and she was always very compassionate...never treated my partner and I any differently than (I imagine) she would have a heterosexual couple
[Shady Grove Fertility Carolinas] only has strengths. I didn’t not have a single issue with any of the staff. Each person was extremely kind and caring. They all went above and beyond to make us feel like a priority...Wendy was my saving grace. She was there for me at every beck and call and only ever made me feel heard and seen
How was your experience with Leah Bressler at Shady Grove Fertility Carolinas?
Dr. B was able to get my partner and I in for our very first consultation very quickly. From there she made sure we were always on the same page to keep things moving swiftly, as my partner and I were very eager to get pregnant. Each and every update was given by Dr. B by phone and she was always very compassionate. I would recommend Dr. B to any and everyone.
What's one piece of advice would you give a prospective patient of Leah Bressler at Shady Grove Fertility Carolinas?
Going into this process, I was not given any advice and even so I felt as though Dr. B was able to walk me hand in hand through everything. After a few failed IUIs she suggested other treatment options without me having to ask. I felt as though she never took advantage of our situation and only ever wanted the best of outcomes for my partner and I.
During treatment, were you treated like a number or a human with Leah Bressler at Shady Grove Fertility Carolinas?
Dr. B personally reached out to me with any updates on all 4 of my cycles. She also saw me personally when I had bleeding very early on in my current pregnancy. I felt like a priority to her throughout the entire process.
How competent was Leah Bressler at LGBTQ+ care?
Dr. B never treated my partner and I any differently than (I imagine) she would have a heterosexual couple. She always included my wife in any updates and never made us feel any indifference.
Describe your experience with your nurse at Shady Grove Fertility Carolinas. (Assigned nurse: Wendy)
The entire staff at SGF are amazing but Wendy was my saving grace. She was there for me at every beck and call and only ever made me feel heard and seen. When I had concerns she would message/call me back instantly, even after hours a couple times. I had a lot of anxiety around my egg retrieval and she talked me through it & even held my hand as I went under. I truly feel as though Wendy was my guardian angel through the entire process.
Describe your experience with Shady Grove Fertility Carolinas.
This clinic, in my opinion, only has strengths. I didn’t not have a single issue with any of the staff. Each person was extremely kind and caring. They all went above and beyond to make us feel like a priority.
NPS
10
Doctor
Leah Bressler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2023 - 2024, Successful
NPS
10
NPS
10
Age 32 - 33
European
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bressler looked at my case individually and gave me a more realistic picture of my chances of conceiving and carefully explained my options...ended up beating the odds and conceiving naturally...never made me feel pressured and always supported in my care decisions, checking in regularly to see if I had questions
SGF is a great clinic and I would definitely recommend it to anyone facing fertility struggles...Kia and Jackie were so quick to respond to questions and always very compassionate...wanted to try naturally she helped me find the correct dosage for my HRT and recommended supplements
How was your experience with Leah Bressler at Shady Grove Fertility Carolinas?
Dr. Bressler looked at my case individually and gave me a more realistic picture of my chances of conceiving and carefully explained my options. She never made me feel pressured and always supported in my care decisions, checking in regularly to see if I had questions or need anything along the way. When we ended up beating the odds and conceiving naturally, I could tell she was so excited for me and my family.
What's one piece of advice would you give a prospective patient of Leah Bressler at Shady Grove Fertility Carolinas?
Don't wait, if you are questioning your care switch not to Dr. Bressler. You won't regret it.
During treatment, were you treated like a number or a human with Leah Bressler at Shady Grove Fertility Carolinas?
Dr. Bressler and the staff at SGF have been so wonderful during our fertility journey. We were previously at another local clinic, where to be honest we didn't realize how bad it was until our wonderful first meeting with Dr. Bressler and the follow up care we received. Dr. Bressler really took time to examine my particular circumstances and provided insightful and compassionate council vs a blanketed assessment based on a text book diagnosis. I believe that her care in assessing my situation as an individual played a major role in my positive outcome. I hope that all who face fertility challenges get to receive the type of wonderful care that I (and my family) did, and can't recommend Dr. Bressler and SGF enough!
Describe the protocols Leah Bressler used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
For my diagnosis my options were to pursue donor egg IVF or to try naturally understanding there was only about a 10% chance given my labs. When I wanted to try naturally she helped me find the correct dosage for my HRT and recommended supplements and throughly explained possible side effects. At my previous clinic I was told my only option was donor egg IVF and that my case was pretty much hopeless.
Describe your experience with your nurse at Shady Grove Fertility Carolinas. (Assigned nurse: Ellie)
Kia and Jackie were so quick to respond to questions and always very compassionate.
Describe your experience with Shady Grove Fertility Carolinas.
SGF is a great clinic and I would definitely recommend it to anyone facing fertility struggles. SGF is a great clinic and I would definitely recommend it to anyone facing fertility struggles. SGF is a great clinic and I would definitely recommend it to anyone facing fertility struggles.
NPS
10
Doctor
Leah Bressler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Consult
NPS
10
NPS
10
Age 34
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Christina Mitchell] is so warm, friendly and kind...We were able to get pregnant on our own...give you information in a clear way with visuals and statistics so you know where you stand as a patient...unbiased yet warm delivery of information...felt supported but also understood the news that was being given to us
[Shady Grove Fertility Carolinas] was clean, gorgeously decorated, the staff is warm and kind and so sensitive to your needs...Zoe was AMAZING. She was so kind, helpful and felt like a friend rather than a nurse...answered all of our questions and was so knowledgeable
How was your experience with Christina Mitchell at Shady Grove Fertility Carolinas?
I loved Dr. Mitchell so much. She is so warm, friendly and kind. She also give you information in a clear way with visuals and statistics so you know where you stand as a patient. I appreciated her unbiased yet warm delivery of information, so I felt supported but also understood the news that was being given to us. I would always recommend her as a fertility doctor to anyone!
What's one piece of advice would you give a prospective patient of Christina Mitchell at Shady Grove Fertility Carolinas?
Get ready to have your socks knocked off sister! You're going to love her.
During treatment, were you treated like a number or a human with Christina Mitchell at Shady Grove Fertility Carolinas?
Dr. Mitchell was exceedingly warm and friendly - I loved being around her!
Describe the protocols Christina Mitchell used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
N/A - We were able to get pregnant on our own but Dr. Mitchell offered early pregnancy monitoring for us (YAY!) so could continue seeing her until I was transferred to my OBGYN.
Describe your experience with your nurse at Shady Grove Fertility Carolinas. (Assigned nurse: Zoe)
Zoe was AMAZING. She was so kind, helpful and felt like a friend rather than a nurse. I loved sharing the news with her that we were pregnant - she was just as excited as we were! She answered all of our questions and was so knowledgeable, too. I loved her!!!!!!!
Describe your experience with Shady Grove Fertility Carolinas.
There are no weaknesses. This clinic was clean, gorgeously decorated, the staff is warm and kind and so sensitive to your needs. I wish this was a primary care clinic so I could go all the time. I was honestly sad to leave!
Describe the costs associated with your care under Christina Mitchell at Shady Grove Fertility Carolinas.
I was not working at the time so we had to pay out of pocket but it wasnt too bad! I dont remember everything but it was like a few hundred dollars per visit.
Describe Christina Mitchell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Carolinas.
N/a
NPS
10
Doctor
Christina Mitchell
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2024, Consult
NPS
10
NPS
10
Age 39
Uterine Fibroids
Black or African-American
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[Christina Mitchell] is very warm and professional at all times...sticks to the facts without any bias or personal opinions...very thorough in explaining the complex world of fertility...very warm with impeccable bedside manners...does not make you feel like a number
[Shady Grove Fertility Carolinas] Clean...just moved to their new location...staff from the front desk, lab, nurses, and providers are so kind. Everyone , I mean everyone, literally has a smile on their face despite being a busy clinic...Jessica is a wonderful nurse...very prompt with her communication and always willing to answer questions
How was your experience with Christina Mitchell at Shady Grove Fertility Carolinas?
She is very warm and professional at all times. She sticks to the facts without any bias or personal opinions. She is very thorough in explaining the complex world of fertility which I love as I can better make informed decisions. The beautiful thing is, she’s an advocate with you and for me, that makes all the difference in this journey.
What's one piece of advice would you give a prospective patient of Christina Mitchell at Shady Grove Fertility Carolinas?
Trust her as she is an advocate with you.
During treatment, were you treated like a number or a human with Christina Mitchell at Shady Grove Fertility Carolinas?
Dr. Mitchell is a gem for Shadygrove. I cannot tell you how comfortable she made me feel during a very vulnerable moment in my life. She deeply cares about her patients and their desires to start a family however that will look like for them. She does not make you feel like a number, but a person. She is very warm with impeccable bedside manners.
Describe the protocols Christina Mitchell used in your cycles at Shady Grove Fertility Carolinas and their degree of success.
N/A diagnostics only at this time
Describe your experience with your nurse at Shady Grove Fertility Carolinas. (Assigned nurse: Jessica )
Jessica is a wonderful nurse. She was always very prompt with her communication and always willing to answer questions as they came along . I am truly grateful for her
Describe your experience with Shady Grove Fertility Carolinas.
Clean. They also just moved to their new location which I am excited for them. The staff from the front desk, lab, nurses, and providers are so kind. Everyone , I mean everyone, literally has a smile on their face despite being a busy clinic. I may just got lucky on the days that I went to the clinic but, everyone seemed happy despite working in a very busy environment.
Describe the costs associated with your care under Christina Mitchell at Shady Grove Fertility Carolinas.
Covered under insurance
Describe Christina Mitchell's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Carolinas.
N/A
NPS
10
Doctor
Christina Mitchell
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Carolinas
Cary
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

Learn from top medical experts

Explore All Courses