Shady Grove Fertility Florida (US Fertility Network clinic)

6 doctors work here

Rated 9.1
Strongly recommend: 80%Neutral: 7%Don't recommend: 13%9.1
80% strongly recommend
29 reviews
Operations
9.4
9.4
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.5
9.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.9
6.9
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.1
9.1
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
8.8
8.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
272
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
6 doctors work here
NPS
8.8
Average Doctor Score
Rated 9
Strongly recommend: 73%Neutral: 22%Don't recommend: 4%9
Celso Silva
Shady Grove Fertility Florida (US Fertility Network clinic)
73% strongly recommend
28 Reviews
Rated 8.7
Strongly recommend: 73%Neutral: 15%Don't recommend: 12%8.7
Shayne Plosker
Shady Grove Fertility Florida (US Fertility Network clinic)
73% strongly recommend
21 Reviews
Rated 8.7
Strongly recommend: 68%Neutral: 22%Don't recommend: 10%8.7
Joseph Davis
Shady Grove Fertility Florida (US Fertility Network clinic)
68% strongly recommend
12 Reviews
Rated 8.6
Strongly recommend: 84%Don't recommend: 16%8.6
Anthony Imudia
Shady Grove Fertility Florida (US Fertility Network clinic)
84% strongly recommend
13 Reviews
Rated
Rachel Sprague
Shady Grove Fertility Florida (US Fertility Network clinic)
strongly recommend
0 Reviews
Rated
Lauren Kendall-Rauchfuss
Shady Grove Fertility Florida (US Fertility Network clinic)
strongly recommend
0 Reviews
Show 2 more

This clinic has 5 offices
Visit clinic website

Brandon
515 South Kings Ave., Suite 2200
Brandon, FL 33511
813-513-6794
Orlando
7350 Sandlake Commons Blvd., MedPlex B, Suite 2212B
Orlando, FL 32819
689-500-4016
St. Petersburg
601 Seventh St S., Suite 475
St. Petersburg, FL 33701
727-293-3107
Tampa - Westshore
5016 West Cypress Street, Suite 302
Tampa, FL 33607
813-906-2285
Wesley Chapel
2590 Healing Way, suite 160
Wesley Chapel, FL 33544
813-616-1442
Show 3 more

29 patient reviews

Most Recent
Strongly Recommend
80%
Neutral
7%
Don't Recommend
13%
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 36
Recurrent Pregnancy Loss
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Plosker referred to us by name at each visit, he made arrangements to make a specific test (HSG) less anxiety-inducing for me given my history with pain...he verbalized the hardship that our 3 previous miscarriages had caused and acknowledged the difficulty and frustration that we were experiencing - something that NONE of my OB/GYN's (all female) ever acknowledged or provided support for during any of my 3 losses the last 2 years.
I have worked with [Shady Grove Fertility] at mainly the Brandon location, but have occasionally had to visit the Westshore location for specific tests. SGF clearly has procedures and practices in place that provide consistency among each location/staff members and professionalism in how they interact with patients...always received an email checking in with me after any procedure/surgery...emails were always compassionate and professional.
How was your experience with Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
While we interviewed another fertility doctor/clinic, we ultimately made the decision to work with Dr. Plosker, which was an easy decision for us to make. Given my complex reproductive history, it was clear from the first consult that Dr. Plosker had taken the time to review my history before our meeting, as he had a very good understanding of it - which was not my experience with other doctors. My husband appreciated his straightforward delivery of information, which was always discussed with optimism and a plan for next steps. I personally left each appointment in a better mood than when I arrived - he has a way of making each step seem less daunting without dismissing the difficulty of the process. I had 2 sedated procedures and a laparoscopy, each of which was done by Dr. Plosker, and had great experiences with each.
What's one piece of advice would you give a prospective patient of Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
Write any questions or concerns down and review at each appointment, he will take the time to go over them with you.
During treatment, were you treated like a number or a human with Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
From the first consult to the several visits, tests, and a surgery (RPL panel, US, hysteroscopy and HSG, laparoscopy, semen analysis) I had with Dr. Plosker and his team to diagnose my recurrent miscarriages, my husband and I always felt that our questions, concerns and needs were heard and validated. Dr. Plosker referred to us by name at each visit, he made arrangements to make a specific test (HSG) less anxiety-inducing for me given my history with pain, and most importantly, he verbalized the hardship that our 3 previous miscarriages had caused and acknowledged the difficulty and frustration that we were experiencing - something that NONE of my OB/GYN's (all female) ever acknowledged or provided support for during any of my 3 losses the last 2 years.
Describe the protocols Shayne Plosker used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
N/A, we are not pursuing treatment at this time.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Tiana - care coordinator)
The care coordinator that we were assigned to was honestly one of the reasons I would recommend this doctor as much as I do. Having someone to easily contact with any questions or concerns made moving forward in the (complicated) process so much easier. I always received an email checking in with me after any procedure/surgery. Communicated was typically returned within 24 hours, and emails were always compassionate and professional.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
As Dr Plosker is now at Shady Grove Fertility, I have worked with this clinic at mainly the Brandon location, but have occasionally had to visit the Westshore location for specific tests. SGF clearly has procedures and practices in place that provide consistency among each location/staff members and professionalism in how they interact with patients. I have had no issues with this clinic or staff and have yet to find any weaknesses.
10
Doctor
Shayne Plosker
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Brandon
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 31 - 32
1 IVF
Unexplained
Middle Eastern
Income $200K - $499K
Sales Representative
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Silva prescribed an antagonist protocol with OCPs to prime...has been extremely caring and compassionate throughout our time with SGF. We went from an unexplained infertility diagnosis and a plan of trying a few IUIs to requiring IVF with PGT-M to avoid passing down a genetic disease. While it was devastating to find out that my husband and I are both carriers, Dr. Silva explained the diagnosis, our options, and came up with a treatment plan that made us both feel empowered and excited to move forward with the goal of a healthy baby.
My main nurse [at Shady Grove] is Emily and she is absolutely fantastic! Even though I'm sure she has multiple patients, I always feel like I am a priority. Her communication skills are excellent, whether it's through a portal message or a phone call she is always quick to respond and on top of whatever needs to be done. As a type-A, extremely organized person I'm so glad to have her on my team!!
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Silva has been extremely caring and compassionate throughout our time with SGF. We went from an unexplained infertility diagnosis and a plan of trying a few IUIs to requiring IVF with PGT-M to avoid passing down a genetic disease. While it was devastating to find out that my husband and I are both carriers, Dr. Silva explained the diagnosis, our options, and came up with a treatment plan that made us both feel empowered and excited to move forward with the goal of a healthy baby.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Everyone in the clinic from the front desk, to the phlebotomist, to my nurse and doctor always greeted me by name at every visit. In a busy clinic, that means a lot.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
Dr. Silva prescribed an antagonist protocol with OCPs to prime.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Emily)
My main nurse is Emily and she is absolutely fantastic! Even though I'm sure she has multiple patients, I always feel like I am a priority. Her communication skills are excellent, whether it's through a portal message or a phone call she is always quick to respond and on top of whatever needs to be done. As a type-A, extremely organized person I'm so glad to have her on my team!!
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
I switched to SGF from another clinic in the area and I am extremely pleased with every aspect of the care I have received here. The only complaint I have is how long it took to get in for a consult. Even that is a strength though, since it speaks to how good the clinic is.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
We are 100% out of pocket. We chose to participate in the Shared Risk program.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Brandon
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 36
Male Factor
PCOS
Income $50K - $99K
Nurse or HC Services
3rd of 3 Docs
10 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Plosker exudes confidence and above all empathy during this process. His patience and determination has given us so much hope and encouragement during this hard road of infertility. We are so grateful to have found Shady Grove and have all the hope that Dr.Plosker will help guide us to the best possible outcome for our family. We are believing in him to provide us with our miracle baby
What drew us here was the program options and the financial programs to help us navigate. IVF is expensive so having opportunity to get medical costs reduced when our insurance doesn't cover is huge. We have heard nothing but great things from folks who have has success with Shady Grove. We drive 2 hours for every appointment because this is the best care we have found.
How was your experience with Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Plosker exudes confidence and above all empathy during this process. His patience and determination has given us so much hope and encouragement during this hard road of infertility. We are so grateful to have found Shady Grove and have all the hope that Dr.Plosker will help guide us to the best possible outcome for our family. We are believing in him to provide us with our miracle baby 👶
What's one piece of advice would you give a prospective patient of Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
Come with questions and expect to get them fully answered!
During treatment, were you treated like a number or a human with Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Plosker took his time with us. Answering any and every question we had. His confidence to get us pregnant has given us hope again.
Describe the protocols Shayne Plosker used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
We are awaiting to start mediation for our first egg retrieval. Our protocol was delayed due to Covid19.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic).
Excellent communicator, empathetic and passionate about her job
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
What drew us here was the program options and the financial programs to help us navigate. IVF is expensive so having opportunity to get medical costs reduced when our insurance doesn't cover is huge. We have heard nothing but great things from folks who have has success with Shady Grove. We drive 2 hours for every appointment because this is the best care we have found.
Describe the costs associated with your care under Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic).
Our cycle (which we are waiting to start) will cost 22,000 plus the cost of meds and genetic testing.
10
Doctor
Shayne Plosker
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Brandon
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
7
NPS
7
Age 37
European
Income $50K - $99K
Accountant
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
Review of
My only experience so far with Dr Plosker was a consultation but I liked him. He took the time to discuss my options for fertility preservation. He explained the process and took time to answer any questions I had. The one thing I did notice is that the consultation was approached with an assumption I had not made a final decision on pursuing the treatment and that I had not done thorough research so some information was repetitive to what I had already learned through my own research
There was some confusion as I thought the [Shady Grove Fertility] financial consultant who was out on the day of my appointment would be calling me but instead she sent all information through the patient portal. This was a miscommunication on how the process would happen and not bad but did delay in me getting the financial information initially. I do like their options for retrieval guarantees if you qualify and overall found the facility and the people in it very good
How was your experience with Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
My only experience so far with Dr Plosker was a consultation but I liked him. He took the time to discuss my options for fertility preservation. He explained the process and took time to answer any questions I had. The one thing I did notice is that the consultation was approached with an assumption I had not made a final decision on pursuing the treatment and that I had not done thorough research so some information was repetitive to what I had already learned through my own research. This did not upset me but I do feel the consultation would have been a little better if where I was in the decision and research process had been discussed before or at the beginning of the consultation.
What's one piece of advice would you give a prospective patient of Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
Early in the consultation discuss where you are in the process/decision to pursue fertility treatment and a general idea of your knowledge of the process.
During treatment, were you treated like a number or a human with Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr Plosker took the time to listen to my concerns and to discuss the various outcomes both short term and long term in the decision to pursue fertility preservation.
Describe the protocols Shayne Plosker used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
Initial consultation so the discussion or treatment was primarily limited to options and discussions of the initial testing.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
The clinic in my experience was good. The worker at the front desk was extremely helpful and the case worker I met with after the doctor was very helpful. There was some confusion as I thought the financial consultant who was out on the day of my appointment would be calling me but instead she sent all information through the patient portal. This was a miscommunication on how the process would happen and not bad but did delay in me getting the financial information initially. I do like their options for retrieval guarantees if you qualify and overall found the facility and the people in it very good. I do plan to do a consultation with at least one other facility as I do not want to hastily decide on who to use for such an important process without first considering multiple options but this would be the case no matter what clinic I first visited. I believe I am likely to decide to pursue the fertility preservation process with Shady Grove Fertility.
Describe the costs associated with your care under Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic).
The only cost at this point was for the initial consultation visit.
7
Doctor
Shayne Plosker
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Brandon
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Consult
NPS
9
NPS
9
Age 37
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
[Dr. Shayne Plosker] gave me a general run down of how things would work...He patiently answered my questions...addressed me by name and patiently answered all of my questions....It’s really too early to tell/give a more thorough description since I just had one telehealth consultation so far.
[At Shady Grove Fertility Florida] I really love the option to have the consultation over telehealth. It is not convenient for me to drive to Brandon. My appointment started 15 minutes late, which wouldn’t be unusual in a Dr.’s office...told that it would be around 7k for one retrieval, or 13k for the Assure 20 program.
How was your experience with Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
The doctor addressed me by name. He gave me a general run down of how things would work (although I had a pretty good idea of this from watching SGF’s YouTube clip). He patiently answered my questions. It’s really too early to tell/give a more thorough description since I just had one telehealth consultation so far.
What's one piece of advice would you give a prospective patient of Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
If you want the first appointment to be tailored to you, come with specific questions and educate yourself on the specifics up front, although even if you don’t, he will give you a good run down of the process.
During treatment, were you treated like a number or a human with Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
The doctor addressed me by name and patiently answered all of my questions.
Describe your experience with the nursing staff at Shady Grove Fertility Florida (US Fertility Network clinic).
Have not yet met them.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
I really love the option to have the consultation over telehealth. It is not convenient for me to drive to Brandon. My appointment started 15 minutes late, which wouldn’t be unusual in a Dr.’s office.
Describe the costs associated with your care under Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic).
I was told that it would be around 7k for one retrieval, or 13k for the Assure 20 program.
9
Doctor
Shayne Plosker
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
9
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Brandon
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2024, Successful
NPS
10
NPS
10
Age 30 - 33
3 IUI
2 IVF
Endometriosis
Recurrent Pregnancy Loss
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Plosker really took care of me physically and mentally through three years of consultation and treatment. We had setbacks but he was always candid and clear about what was happening and how we were adjusting the plan...gave comprehensive care taking into account my medical history and trauma, and coordinating with other specialists
[At Shady Grove Fertility Florida] The Brandon office really got to know you and offered great support. On the other hand, the Tampa office kept asking me about my traumatic medical history...Jordan Garrett was always available and helpful. She listened to me and my concerns and was able to help guide treatment successfully
How was your experience with Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Plosker really took care of me physically and mentally through three years of consultation and treatment. We had setbacks but he was always candid and clear about what was happening and how we were adjusting the plan.
What's one piece of advice would you give a prospective patient of Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
Don't be afraid to communicate how you think things are going
During treatment, were you treated like a number or a human with Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Plosker gave comprehensive care taking into account my medical history and trauma, and coordinating with other specialists.
Describe the protocols Shayne Plosker used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
I can't remember the treatment exactly but he took into account I wasn't able to be on birth control because of past blood clots.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Jordan Garrett)
Jordan Garrett was always available and helpful. She listened to me and my concerns and was able to help guide treatment successfully. I appreciated her treating me like a human, including texting me leading up to an appointment with results we were waiting on.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
Dr. Plosker works across two clinics. The Brandon office really got to know you and offered great support. On the other hand, the Tampa office kept asking me about my traumatic medical history every time I went for monitoring.
Describe the costs associated with your care under Shayne Plosker at Shady Grove Fertility Florida (US Fertility Network clinic).
We did the shared risk program and paid about $24k for up to six IVF treatments. We had a failed cycle then a successful cycle. We paid about $1,600 each for IUIs. We have insurance coverage for treatment but the clinic wouldn't fill out the authorization form.
Describe Shayne Plosker's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida (US Fertility Network clinic).
None
10
Doctor
Shayne Plosker
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Brandon
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 34 - 35
2 IUI
PCOS
Unexplained
European
Income $200K - $499K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Celso Silva called after every cycle (successful or failed)...He explains things in great detail and is careful to separate clinic reasoning from emotional reasoning...He is even keeled, even in times of great distress (like finding out my miscarriage was molar...Given the PCOS diagnosis, we opted to start a cycle late, rather than possibly wait 40 days to start another...We did 5mg Letrozole on CD5-10, the follicles were maturing, but slowly, and my body surged before we were ready to trigger.
All of the nurses of [Shady Grove Fertility-Tampa Westshore] here are amazing...They are consistently available to answer questions. They are warm, kind and knowledgeable...called me that day as well, and she and the other nurse did an excellent job coordinating my D&C and after care...Cash IUIs typically run about $3000. We do not know what we paid for the D&C...They have the benefit of sharing best practices across their 20+ offices and have developed tools that assess the likelihood of a successful pregnancy
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Silva is an incredible doctor and was a breath of fresh air after leaving our last clinic. He explains things in great detail and is careful to separate clinic reasoning from emotional reasoning. He is even keeled, even in times of great distress (like finding out my miscarriage was molar and I may have cancer). He knows each patient and treats them like a person.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Don't be afraid to ask questions! He never takes offense and is very good at breaking down the science.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Silva called after every cycle (successful or failed). When we lost the baby, he met with us personally (he did not do the US where we couldn't find a heartbeat). When we found out the pregnancy was molar, he made the phone call to me, rather than a nurse.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
IUI #1 was kind of a joke and Silva refuses to recognize it as a real cycle. We were referred to SGF after our previous clinic, USF, abruptly closed. We had our consult on CD5. Given the PCOS diagnosis, we opted to start a cycle late, rather than possibly wait 40 days to start another. We did 5mg Letrozole on CD5-10, the follicles were maturing, but slowly, and my body surged before we were ready to trigger. The cycle failed. IUI #2 we started 7.5mg of letrozole on CD3-8. Monitoring went well, we had a 23mm dominant follicle and a second at around 17. This IUI was successful, but we lost the heartbeat in the 9th week. It appears that we had a tripoloid, and post D&C, the pathology report revealed a molar pregnancy.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Emily Kerr)
All of the nurses here are amazing. When we lost the baby, our primary RN (Courtney) came to find us an express her condolences. Emily called me that day as well, and she and the other nurse Beth did an excellent job coordinating my D&C and after care. They are consistently available to answer questions. They are warm, kind and knowledgeable
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
SGF has a better "feel" than most clinics. It's clean, bright, and everyone is clearly on one team. They have the benefit of sharing best practices across their 20+ offices and have developed tools that assess the likelihood of a successful pregnancy. Our experience with them has been great.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
Cash IUIs typically run about $3000. We do not know what we paid for the D&C
10
Doctor
Celso Silva
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2020 - 2023, Successful
NPS
10
NPS
10
Age 42 - 45
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
Income $100K - $199K
Business Executive
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Silva takes his time to speak with us. He extends empathy and kindness in all interactions and makes us feel our infertility is important...He is a warm and caring doctor who truly understands the difficulty of infertility. We have trusted him for the last 5 years. He helped us become parents to one son and now we’re on a difficult journey trying for a second child. It has not been easy. He has been supportive of us and invested in every decision, test and conversation
The [Shady Grove Fertility Florida] clinic is superb. Over the last few years the clientele has increased so it’s not easy getting in/out for appointments like it once was. I am pleased to see the clinics success because so many have fertility issues and it’s important women have resources available to them...The only issue I’ve had was with the billing team not knowing actual cost of treatment. I notified the office staff that training was needed.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
He is a warm and caring doctor who truly understands the difficulty of infertility. We have trusted him for the last 5 years. He helped us become parents to one son and now we’re on a difficult journey trying for a second child. It has not been easy. He has been supportive of us and invested in every decision, test and conversation.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Be patient and give yourself grace. It’s a difficult road and Dr. Silva will do his best to help you become a parent.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Silva takes his time to speak with us. He extends empathy and kindness in all interactions and makes us feel our infertility is important.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
First cycle with donor egg involved standard fertility protocol of del estrogen, estradiol and PIO. We successfully had a son. For the last 14 months I’ve undergone many tests trying to determine why my uterus retains fluid and has cysts. In this time, we have learned through transfer preps. (Cancelled) and biopsy’s that a natural protocol with letrozole is best for me. We learned I have no healthy biome in the uterus and have worked onincreasing the healthy bacteria. I am currently preparing for another Alice and Emma test. We hope to transfer our last embryo this year. We transferred one using a natural cycle 8 weeks ago and it did not take.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Stephanie )
Stephanie is an amazing donor nurse coordinator. She is patient and explains the treatment and testing so anyone can understand. It feels like speaking to a family member when on a call with her. I trust and value her opinions.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
The clinic is superb. Over the last few years the clientele has increased so it’s not easy getting in/out for appointments like it once was. I am pleased to see the clinics success because so many have fertility issues and it’s important women have resources available to them.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
Over 40k
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida (US Fertility Network clinic).
Given my age, we understood why a singleton was encouraged.
What specific things went wrong at Shady Grove Fertility Florida (US Fertility Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility Florida (US Fertility Network clinic).
The only issue I’ve had was with the billing team not knowing actual cost of treatment. I notified the office staff that training was needed.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
7
NPS
8
Age 40
Diminished Ovarian Reserve
Uterine Fibroids
European
Income $50K - $99K
Professor
Only Doc Seen
Egg Freezing With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Review of
Dr. Silva is confident and a leader. He has great degrees and experience behind his work. His demeanor is very well suited to couples who are uncertain and feeling a little lost. He explains figures and statistics and you walk away feeling like you are in very capable hands...He showed good effort to make me feel welcome...If you feel like you need a little more TLC, don't be afraid to ask for it. He will meet you where you need to be.
The administrative side of things [at SGF Tampa Bay] seems very understaffed and overworked. I am highly organized and can advocate for myself when problems occur, so I choose to stay with this clinic because of their vast data and otherwise wonderful doctors and staff...patient, compassionate, and I truly felt like she [nurse] was vested in the outcome of our fertility journey--like one of my close friends.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Silva is confident and a leader. He has great degrees and experience behind his work. His demeanor is very well suited to couples who are uncertain and feeling a little lost. He explains figures and statistics and you walk away feeling like you are in very capable hands.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Silva is great at what he does. If you feel like you need a little more TLC, don't be afraid to ask for it. He will meet you where you need to be.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
As a married person wanting to freeze eggs for a post-divorce embryo transfer, I initially felt very sensitive about being welcome. It's a touchy subject and Dr. Silva did his best to communicate limitations (medical, legal). He showed good effort to make me feel welcome.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
Dr. Silva asked me to repeat standard bloodwork to be sure of my levels of Estrogen and other hormones that are impacted due to my underlying condition. He reminded me along the way that moving forward with the best information possible would give the best outcome possible--even though I was concerned that it would delay my retrieval. Because of this, we know a lot more about what level of aggressiveness we will use in my egg retrieval to help my Low AMH and high Estrogen allow my 12 eggs to mature as viably as possible.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Michelle)
Michelle was a goddess during the time of miscommunications, missing paperwork, and high nerves on our part. She was patient, compassionate, and I truly felt like she was vested in the outcome of our fertility journey--like one of my close friends.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
Shady Grove has some of the best data in the business because of their large size and long history. Like many places during the pandemic, sometimes the administrative team is overwhelmed by the volume of patients and the being understaffed. If you feel comfortable staying on top of your own plan, you are in really good shape to benefit from their large scale data and know-how.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
$250 intake appointment (virtual) $200 bloodwork (twice) $75 follow up visit fee (virtual) $ ultrasounds (TBD!)
What specific things went wrong at Shady Grove Fertility Florida (US Fertility Network clinic)?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility Florida (US Fertility Network clinic).
The administrative side of things seems very understaffed and overworked. I am highly organized and can advocate for myself when problems occur, so I choose to stay with this clinic because of their vast data and otherwise wonderful doctors and staff. I think of these errors as a part of the pandemic, rather than incompetence.
7
Doctor
Celso Silva
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
8
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 30 - 31
1 Fertility Medications
PCOS
European
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Silva was very warm and personable. He was also super thorough and never hesitated to re-explain something if we weren't on the same page. He takes an individual approach with each patient which shows in his care...We are using ovulation medication and timed intercourse for a few cycles, then moving on the IUI if unsuccessful.
Overall, we have had a really good experience with Shady Grove. They have multiple locations which are all very convenient. As of April 2022, all new patient consultations and appointments not requiring testing/procedures are done virtually. We were hesitant not to meet in person given the big decisions we were making, but the virtual appointments have been very productive and convenient. The online portal is very helpful to message nurses/docs, pay invoices and even take educational offerings to better understand your care.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Silva was very warm and personable. He was also super thorough and never hesitated to re-explain something if we weren't on the same page. He takes an individual approach with each patient which shows in his care.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Be patient and trust the process.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
My exact medical history was always brought up in discussions. We were asked how we were feeling about each step, whether we are all on the same, whether we were comfortable.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
We are using ovulation medication and timed intercourse for a few cycles, then moving on the IUI if unsuccessful.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic).
The entire nursing staff is super compassionate and willing to take the time to explain treatment instructions, billing protocols and pretty much anything else. They go above and beyond and we could not be happier with our care.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
Overall, we have had a really good experience with Shady Grove. They have multiple locations which are all very convenient. As of April 2022, all new patient consultations and appointments not requiring testing/procedures are done virtually. We were hesitant not to meet in person given the big decisions we were making, but the virtual appointments have been very productive and convenient. The online portal is very helpful to message nurses/docs, pay invoices and even take educational offerings to better understand your care.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
So far, we have spent $1,500 for new patient consultation, HSG, mock embryo transfer, saline ultrasound, blood work for both of us and one cycle of timed intercourse including ovulation medication. We were quoted $800 per cycle of timed intercourse and have not gone further than that at this point. They are very transparent with pricing and work with your insurance company directly.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
0
NPS
0
Age 28
1 Fertility Medications
PCOS
European
Income $200K - $499K
Teacher
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Review of
He [Dr. Celso Silva] body shamed me frequently and when the cookie cutter treatment plan didn’t work he blamed me for not trying hard enough. He even suggested I should have bariatric surgery...It became clear very quickly that the treatment plan was cookie cutter...He made me take a disease of Letrozole that I had previously tried and didn’t have success with even after I said I didn’t want to
[Shady Grove Fertility Tampa Bay] Expensive, and stat based. Front desk was always a hot mess. They have set protocols for EVERYONE and they don’t change them when it doesn’t work. I expressed concerns and they were dismissed. It was like pulling teeth to ask for lab orders so I didn’t have to drive over an hour round trip to just have blood work done. They just care about volume of patients and success rates…. Such a shame.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Very hurtful. He body shamed me frequently and when the cookie cutter treatment plan didn’t work he blamed me for not trying hard enough. He even suggested I should have bariatric surgery (which prolongs fertility treatment significantly).
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Forget about the numbers—we are PEOPLE just trying to have a FAMILY.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
It became clear very quickly that the treatment plan was cookie cutter. When that didn’t work for me, he played the blame game and said I wasn’t working hard enough. He body shamed me frequently, and even suggested I should have bariatric surgery (which further delays fertility treatment). We attempted one cycle after standing our ground with him. I never communicated with him once during the portion of the cycle we attempted, and we were unable to complete the cycle as planned. Then we were hit with a bill for ultrasounds that previously had been FREE—suddenly 2 ultrasounds cost 1k! We left knowing that Silva and Shady Grove are not in this to help others—it’s all about numbers and money.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
We used Prover to induce a cycle. He made me take a disease of Letrozole that I had previously tried and didn’t have success with even after I said I didn’t want to. He had me taking 1450mg daily of Metformin also.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Leslie)
Poor nurses try, but they’re just telling what the dr told them to say. It’s like reading from a script.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
Expensive, and stat based. Front desk was always a hot mess. They have set protocols for EVERYONE and they don’t change them when it doesn’t work. I expressed concerns and they were dismissed. It was like pulling teeth to ask for lab orders so I didn’t have to drive over an hour round trip to just have blood work done. They just care about volume of patients and success rates…. Such a shame.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
$1,000 for 2 ultrasounds during a cancelled cycle. Genetic testing was $250, HSG, was $300…. Never cheap.
What specific things went wrong at Shady Grove Fertility Florida (US Fertility Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility Florida (US Fertility Network clinic).
We were unheard when we presented concerns and had the finger pointed at me when the treatment plan was unsuccessdul
0
Doctor
Celso Silva
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
9
Age 42 - 43
1 IUI
2 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Architect
2nd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Dr. Silva is very verbose. He had a lot to say and is also extremely busy...He was rather blunt, but did not lack compassion...I am over 40 w decent numbers...We did one IUI and 2 rounds of IVF w our own eggs...My numbers were decent for my age so the same medications were used for our second round of IVF, just w slightly higher doses. We did ICSI and also did PGT testing...
[nurse of Shady Grove Fertility] she will stay on the phone as long as you want and she will always call you back or email you even when she’s super busy...We spent $32,000 on two rounds of IVF w ICSI, medications, and PGT testing. The cost was due to me being over 41...The Nurse Practitioner who does all your ultrasounds was great as well. This clinic is quite thorough and we felt that as patients.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr Silva is very verbose. He had a lot to say and is also extremely busy and getting an appt specifically w him was not easy even after we were patients. He was rather blunt, but did not lack compassion. He was not my perfect doctor, but I would and will continue to go to him bc I find him very knowledgeable and feel, whether or not it’s true, that he cares about me and my husband.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Be ready w a list of questions. Right down the answers bc he talks very fast. He does not sugar coat things, but remains optimistic at the same time.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Shady Grove is clearly a well-run machine. They have a number of offices in the US. And they do a large volume of patients. But we still felt like our case was being specifically looked at, as opposed to just another infertility case.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
I am over 40 w decent numbers. My husband does not have a low sperm count, but he doesn’t have great sperm. We did one IUI and 2 rounds of IVF w our own eggs. My numbers were decent for my age so the same medications were used for our second round of IVF, just w slightly higher doses. We did ICSI and also did PGT testing. I would not suggest doing the PGT testing. There are too many studies out there that show it is t a perfect science and that perfectly good embryos are actually being discarded bc of the testing. Shady Grove will not transfer any abnormal or mosaic embryos. I understand that not transferring them can save the patient from some heart ache, but after much thought, I think the heart ache is better than the results of the PGT. Especially when it results in zero embryos to transfer, as it did w us.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Beth)
Our nurse, Beth, was great. She does talk a lot, so be prepared. But she will stay on the phone as long as you want and she will always call you back or email you even when she’s super busy. We have zero complaints about the staff.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
The financial person was a joke. She’s just a glorified credit card runner. The office manager was amazing. The Nurse Practitioner who does all your ultrasounds was great as well. This clinic is quite thorough and we felt that as patients.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
We spent $32,000 on two rounds of IVF w ICSI, medications, and PGT testing. The cost was due to me being over 41.
9
Doctor
Celso Silva
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Review of
2020, Unsuccessful
NPS
10
NPS
10
Age 26
2 IUI
Anovulation
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Dr. Silva is a great communicator. He fully has your best interest at heart...will go over all your medical records and test right there in front of you and explain everything...discusses the options and reasons for each option. Ultimately he agrees with your decision though on how aggressive you want to be with treatment. My favorite thing is how he listens to me and fully addresses each concern I have.
I do like how [Shady Grove Fertility] has a "team approach" to handling patients. I have my own nurse who is great, forgetful at times but super nice. The financial advisor Teressa I do not care for at all...pretty pricey. Obviously all fertility treatments are pricey, but comparing to other clinics they are higher...nursing staff is all wonderful though.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Silva is a great communicator. He fully has your best interest at heart. He will go over all your medical records and test right there in front of you and explain everything. He discusses the options and reasons for each option. Ultimately he agrees with your decision though on how aggressive you want to be with treatment. My favorite thing is how he listens to me and fully addresses each concern I have.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
See him for the consultation you will love him!!
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
I do like how this clinic has a "team approach" to handling patients. I have my own nurse who is great, forgetful at times but super nice. The financial advisor Teressa I do not care for at all.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
I had previously done 2 50mg clomid cycles with my OBGYN, which did not make me ovulate. I did achieve spontaneous pregnancy upon my initial consulation with USF IVF. However, I miscarried that baby. USF IVF then merged with shady grove. So coming to Dr. Silva he understood that I wanted to start IUI since I do not ovulate regularly on my own at all. First IUI he tried 5 mg of letrozole since clomid did not make me ovulate previously. 1 follicle matured and I had my IUI day 19. negative pregnancy test. For the 2nd IUI we increased letrozole to 7.5mg and I had 1 follcile mature again but had my IUI day 12! Negative pregnancy test. Now I am choosing to move onto IVF which Dr Silva agrees with or even agrees with me doing 2 more IUI's.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Beth G.)
Beth can be forgetful at times. However, more than not she is on top of calling me or messaging in the portal. She always answers any questions I have.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
Shady grove is pretty pricey. Obviously all fertility treatments are pricey, but comparing to other clinics they are higher. I do like the team approach this office has. The nursing staff is all wonderful though.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
IUI's are $1650 including ultrasounds but not medications. That is higher than other clinics I have seen. IVF quotes are around 20k including medications.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida (US Fertility Network clinic).
Unsure due to not starting IVF yet due to COVID-19.
What specific things went wrong at Shady Grove Fertility Florida (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
10
Doctor
Celso Silva
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 30
3 Fertility Medications
PCOS
Latinx
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
[Dr. Silva] listened with out interrupting us and once we had all our questions he had an answer to all in terms we could understand and that made us feel so at ease. I have pcos, and he was trying to explain to my fiancé what that meant for me...at that time I felt very happy and understood. Then he went on explaining all the types of treatments we can do and the most funny thing he began to draw how the iui would work and at the end of his drawing he drew a little baby in the uterus, we all laughed.. we have that drawing in our journey book/folder till today.
The clinic [at Shady Grove Fertility] is very organized and clean, The facility has a lab, they had an exam room where I had an ultrasound to see my follicles which the room was clean and nicely decorated. The reception area has privacy for any payments needed or information requested...My nurse would answer all the billion questions I forgot to ask the doctor without any hesitation
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
We remember the first visit we had with Dr.Silva, he can sense our nervousness and excitement so he began to talk to us as if we were not in a doctors office, but maybe at a coffee shop. He began to talk about his wife and his life and made us feel like we knew him. When it was time to discuss the reason our appointment he listened with out interrupting us and once we had all our questions he had an answer to all in terms we could understand and that made us feel so at ease. I have pcos, and he was trying to explain to my fiancé what that meant for me and what it for our journey, at that time I felt very happy and understood. Then he went on explaining all the types of treatments we can do and the most funny thing he began to draw how the iui would work and at the end of his drawing he drew a little baby in the uterus, we all laughed.. we have that drawing in our journey book/folder till today.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Just relax going in to see him, his staff and him will treat you like one of them.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
At ShadyGrove the nursing staff and Doctor look at you in the eyes when they talk to you to explain all your doubts, they answered all the questions thoroughly for my and my fiancé
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
Once I completed all my blood work it was known I needed a medication for elevated hormone levels in my blood so I needed a medication treatment called cabergoline 0.5mg once per week for 1 month, the medication made me feel funny at first but then my body got adjusted. Also had a test to check my Fallopian tube which came out normal. When all the testing was completed he and us decided on IUI cycles, he directed us to the financial team and we discussed cost. Once all was settled unfortunately we had to stop due to a family member diagnosed with breast cancer.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Laura Boyle RN, BSN)
My nurse would answer all the billion questions I forgot to ask the doctor without any hesitation and if she was not sure she would ask the doctor without ever having me feel like I was bothering her. She would send me important information regarding fertility and the process, as well as check up on us and how We were feeling.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
The clinic is very organized and clean, The facility has a lab, they had an exam room where I had an ultrasound to see my follicles which the room was clean and nicely decorated. The reception area has privacy for any payments needed or information requested.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
Estimating about 1900 with treatment, medication, diagnostic labs
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 34
Anovulation
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
European
Income $100K - $199K
2nd of 3 Docs
2 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Review of
Dr Silva is candid and thorough. I appreciated his honesty and his go get attitude. He didn’t pull any punches but tried to be caring in his delivery. Even if the news wasn’t great, he worked to make sure you understood and he let you know we could work through this...I had some uterine scarring removed, confirmation of left tubal blockage and a benign uterine polyp removed. Diagnostic labs revealed no other abnormalities.
The [SGF] facility itself is brand new and very clean. I always enjoyed going there and felt safe and cared for. No real weakness. The staff was always friendly and professional and I didn’t have to wait long for any of my appts...The nursing staff was amazing. They made my feel comfortable and even shared their own personal experiences with fertility and that meant so much.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr Silva is candid and thorough. I appreciated his honesty and his go get attitude. He didn’t pull any punches but tried to be caring in his delivery. Even if the news wasn’t great, he worked to make sure you understood and he let you know we could work through this.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr Silva will be honest about you chances of success so be ready if the news isn’t what you may want. He will answer all of your questions so be ready with them when you see him.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
I was always welcomed by the staff and by Dr Silva. My time was also appreciated. Dr Silva took my appt over the previous appt because I showed up on time. So I wasn’t bumped back waiting.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
I was seen by SGF for a more thorough work up of testing for Recurrent Pregnancy Loss and subsequent HSG and Hysteroscopy. I had some uterine scarring removed, confirmation of left tubal blockage and a benign uterine polyp removed. Diagnostic labs revealed no other abnormalities.
Describe your experience with the nursing staff at Shady Grove Fertility Florida (US Fertility Network clinic).
The nursing staff was amazing. They made my feel comfortable and even shared their own personal experiences with fertility and that meant so much.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
The facility itself is brand new and very clean. I always enjoyed going there and felt safe and cared for. No real weakness. The staff was always friendly and professional and I didn’t have to wait long for any of my appts
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
The cost for SGF was one of the determining factors for my not proceeding with an IVF cycle with them. I knew I could go with a less expensive clinic so although the care, facility and staff are awesome, the cost was significantly greater for someone like me paying out of pocket.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida (US Fertility Network clinic).
I know Dr Dilva preferred single embryo transfer but would be open to multiple after some long conversations.
8
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 30 - 31
1 IVF
Unexplained
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
We had an antagonist protocol [with Dr. Silva]. I did birth control pills to prime. Once we started stims, I was on agonal F and Menopur. Cetrotide was added later. I did a Lupron trigger. I ended up with 14 Mature Eggs, 13 fertilized, 6 day 5 Blasts and then 4 PGS normal...He really cares about his patients. He takes the time to explain everything, and he is present for all of the procedures and tests...has a great bedside manner. He also takes the time to listen during your appointment. I've never felt rushed. He also kept budget in kind when discussing treatment options. I really do not have any complaints with his care.
Every person in this office [Shady Grove Fertility] has been incredibly caring, hard working and responsive. I've never had to track down test results because they call as soon as they can. They are prompt to return emails and calls if you have a question for them...The monitering hours are early, so I'm able to get in and out without being late for work...We were accepted into a program through Shadh Grove that reduced some of the out of pocket costs, so our IUI was $1,200.00 plus meds. We also opted to do the Shared Risk program, which is a multi cycle program that clocks in at $19,500. We opted to do PGS testing, which was an additional $5,000. The medication cost about $2,900.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
He is awesome! He explains everything, he is there to answer your questions, and he has a great bedside manner. He also takes the time to listen during your appointment. I've never felt rushed. He also kept budget in kind when discussing treatment options. I really do not have any complaints with his care.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Definitely go for treatments with him! He has your best interest at heart.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
He really cares about his patients. He takes the time to explain everything, and he is present for all of the procedures and tests.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
We had an antagonist protocol. I did birth control pills to prime. Once we started stims, I was on agonal F and Menopur. Cetrotide was added later. I did a Lupron trigger. I ended up with 14 Mature Eggs, 13 fertilized, 6 day 5 Blasts and then 4 PGS normal.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic).
Every person in this office has been incredibly caring, hard working and responsive. I've never had to track down test results because they call as soon as they can. They are prompt to return emails and calls if you have a question for them.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
I honestly do not have any complaints about Shady Grove. They have all been wonderful. Their hours are good and the location is easy to get to from where I live. Billing has always been on top of everything and ready to answer questions. Scheduling appointments has been an easy process.
Describe your experience with your monitoring appointments at Shady Grove Fertility Florida (US Fertility Network clinic).
I only checked other because when I started going there, i was given appointment times. Now they are trying out the monitering hours. The monitering hours are early, so I'm able to get in and out without being late for work.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
We were accepted into a program through Shadh Grove that reduced some of the out of pocket costs, so our IUI was $1,200.00 plus meds. We also opted to do the Shared Risk program, which is a multi cycle program that clocks in at $19,500. We opted to do PGS testing, which was an additional $5,000. The medication cost about $2,900.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida (US Fertility Network clinic).
We haven't done our embryo transfer yet.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 28
Diminished Ovarian Reserve
Income $50K - $99K
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Silva treated us like normal human beings. He explained things thoroughly when it was obvious we didn’t know. He gave us several different options for treatment and ultimately left the decision up to us. He also explained programs offered to help financially with any of the treatments!... I will be completing another cycle for IUI and Dr. Silva will be changing medications used- different from Clomid and Ovidrel.
My primary nurse at Shady Grove has been amazing so far. She spent time going over everything after the consultation with the doctor and help set me up on the online portal. She communicates with me often and has assured me I can call her anytime with questions.... The staff, including doctor and nurses, are kind and compassionate. They explain things and genuinely seem like they want to help you. IVF is also less expensive than my previous facility. IUIs however are more expensive, so I’d say that’s the only weekends I can give them at this point
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Silva treated us like normal human beings. He explained things thoroughly when it was obvious we didn’t know. He gave us several different options for treatment and ultimately left the decision up to us. He also explained programs offered to help financially with any of the treatments!
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Give Dr. Silva a shot before you try any other fertility doctor in the Tampa Bay Area. There’s a good chance it’ll be worth it.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
So far my husband and I have only met with Dr. Silva for our initial consultation. He spent an hour with us going over health records and previous treatment plan. He immediately changed the action plan and provided explanations as to why. He stopped by to say goodbye to us and his office has been in touch with me since giving me details on the action plan and what to do next. We genuinely feel they are there to help.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
I have not started treatments with Dr. Silva just yet but next month I will be completing another cycle for IUI and Dr. Silva will be changing medications used- different from Clomid and Ovidrel.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Rebecca)
My primary nurse at Shady Grove has been amazing so far. She spent time going over everything after the consultation with the doctor and help set me up on the online portal. She communicates with me often and has assured me I can call her anytime with questions.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
The staff, including doctor and nurses, are kind and compassionate. They explain things and genuinely seem like they want to help you. IVF is also less expensive than my previous facility. IUIs however are more expensive, so I’d say that’s the only weekends I can give them at this point
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
One IUI is $1,600. This includes ultrasounds and procedure but not medications. One round of IVF is $10,500. Medications and freezing of the eggs are additional cost. You can pay more to have this included... there are options! There are also different options for financial assistance if needed.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida (US Fertility Network clinic).
N/A
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
6
Age 40
Unexplained
Income $200K - $499K
Only Doc Seen
Embryo Freezing With Other Docs
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
Review of
Dr Celso is up front and honest. Gives statistics to back up his statements and in general has a great bedside manner...I feel he was direct and thorough. It would however be great if he was more involved throughout the process. My husband and I have only spoke to him on two occasions. I don’t know if this is typical since he’s the only doctor I’ve seen at the only clinic I’ve been to...Utilize his knowledge and ask lots of questions while you have him.
[Shady Grove Fertility Florida] Front office staff is effective and helpful. Back office staff is also effective and helpful. Appointments are usually quick and easy. If I had one criticism it would be that they should communicate with the patient a little better...I don’t feel as if my coordinating nurse communicates what’s to come very effectively. Nor does she explain why we are doing certain steps. I feel as if I get bare minimum information at best. I feel like I have to drag information out of her and the problem is, I don’t always remember to ask the important questions.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
I feel he was direct and thorough. It would however be great if he was more involved throughout the process. My husband and I have only spoke to him on two occasions. I don’t know if this is typical since he’s the only doctor I’ve seen at the only clinic I’ve been to.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Utilize his knowledge and ask lots of questions while you have him.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr Celso is up front and honest. Gives statistics to back up his statements and in general has a great bedside manner.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic).
I don’t feel as if my coordinating nurse communicates what’s to come very effectively. Nor does she explain why we are doing certain steps. I feel as if I get bare minimum information at best. I feel like I have to drag information out of her and the problem is, I don’t always remember to ask the important questions.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
Front office staff is effective and helpful. Back office staff is also effective and helpful. Appointments are usually quick and easy. If I had one criticism it would be that they should communicate with the patient a little better.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
PGTA testing, medications, multi cycle program, biopsy
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida (US Fertility Network clinic).
We have not gotten that far.
What specific things went wrong at Shady Grove Fertility Florida (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Shady Grove Fertility Florida (US Fertility Network clinic).
My labs are not accessible through the portal. When asked if I could get them I was told to get them from quest. My birth control had failed to be called in causing me to start a day late.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
6
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Review of
2018 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 37
1 IVF
Tubal Blockage
Uterine Fibroids
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
he [Dr. Silva] was very personable and very thorough. He made sure we were always comfortable with what was going on. He called us personally to check in. We never felt rushed out of his office and took his time to describe everything to us. ... had to have my right Fallopian tube removed as well as a d&c, then they started my protocol for my egg retrieval. I got 20 eggs, 16 embryos and 10 tested PGS normal. I have had 1 FET that failed and now I am waiting for the state to open non essential procedures back up before I can start my second FET
Wonderful place to go [Shady Grove Fertility], I have no complaints at all and have appreciated every step of the process so far. Sometimes I did have to wait a while to get me in but it wasn't tooo long. They were pretty backed up the morning of my first FET, but it was unpredictable. ... they [nursing staff] all took their time with us. Made sure we understood everything and were comfortable with everything that they were doing. One had even been through the process herself and knew what we were going through which was nice.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Same as before, he was very personable and very thorough. He made sure we were always comfortable with what was going on. He called us personally to check in. We never felt rushed out of his office and took his time to describe everything to us.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Nothing! Trust the process and trust your doctors
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
He always took the time to explain things, draw pictures, asked if we had any questions and personally called us to make sure we were all on the same page.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
I had to have my right Fallopian tube removed as well as a d&c, then they started my protocol for my egg retrieval. I got 20 eggs, 16 embryos and 10 tested PGS normal. I have had 1 FET that failed and now I am waiting for the state to open non essential procedures back up before I can start my second FET
Describe your experience with the nursing staff at Shady Grove Fertility Florida (US Fertility Network clinic).
As with Dr. SIlva, they all took their time with us. Made sure we understood everything and were comfortable with everything that they were doing. One had even been through the process herself and knew what we were going through which was nice.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
Wonderful place to go, I have no complaints at all and have appreciated every step of the process so far. Sometimes I did have to wait a while to get me in but it wasn't tooo long. They were pretty backed up the morning of my first FET, but it was unpredictable.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
I dont really remember much
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida (US Fertility Network clinic).
We did a single because of the PGS testing, however we havent discussed if we will do one or two next time
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 34
2 IUI
1 IVF
PCOS
European
Income $50K - $99K
5th of 5 Docs
7 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr.Silva is very patient and kind, great bedside manner. Very informative and helpful with explaining treatment and answering questions. He really puts you at ease, you leave the appointments feeling in control...Have all of your questions prepared, he will go through everyone with you!... is very personable and knowledgeable. He has an awesome bedside manner and really takes the time to answer any questions and make sure you understand treatment and protocol in place.
the entire nursing care team [at Shady Grove Fertility] is remarkable. They feel like true friends, very invested in my care and treatment plan. They all take the time to say hello and answer any questions whenever I'm in the building, they never rush you...[monitoring is a] Well oiled machine, generally be in the office between 7:30-9am. Very convenient with my schedule...The staff is amazing, I dont think they have a single weakness. They are friendly, patient, and knowledgeable. They genuinely care about each and every patients success. Love each and everyone on the care team.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr.Silva is very patient and kind, great bedside manner. Very informative and helpful with explaining treatment and answering questions. He really puts you at ease, you leave the appointments feeling in control.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Have all of your questions prepared, he will go through everyone with you!
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Silva is very personable and knowledgeable. He has an awesome bedside manner and really takes the time to answer any questions and make sure you understand treatment and protocol in place.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Cortney White )
Amazing, the entire nursing care team is remarkable. They feel like true friends, very invested in my care and treatment plan. They all take the time to say hello and answer any questions whenever I'm in the building, they never rush you.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
The staff is amazing, I dont think they have a single weakness. They are friendly, patient, and knowledgeable. They genuinely care about each and every patients success. Love each and everyone on the care team.
Describe your experience with your monitoring appointments at Shady Grove Fertility Florida (US Fertility Network clinic).
Well oiled machine, generally be in the office between 7:30-9am. Very convenient with my schedule
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
LGBTQ+
LGBTQ+
2019, Unknown Success
NPS
6
NPS
10
Age 27
2 IVF
PCOS
Poor Egg Quality
Unexplained
Latinx
Operations
1st of 2 Docs
Donor Sperm
Surrogacy With Other Docs
LGBTQ+
Doesn't Recommend
Strongly Recommends
Success w/ Doc Too early to know
Review of
Celso Silva was very nice and always explained the next steps in the procedure. I appreciated his bedside manner. The only thing I wish was he did everything. He did not. We saw his partner and nurses a lot but it's understandable its a growing clinic...He knew us by name and always checked in on us...He's super open and honest and willing to help you any way he can...Agonist Protocol Menopur 75 and then 150 Gonal F 150 Centroide...
Stephanie [nurse at Shady Grove Fertility] is amazing. We are a same-sex couple doing RIVF and she was super helpful staying on top of medicines and tracking our cycle...They are new to Tampa but they are backed by SGF's research and guarantees which is nice...One embryo only due to our age...Agonist Protocol Menopur 75 and then 150 Gonal F 150 Centroide....
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Celso Silva was very nice and always explained the next steps in the procedure. I appreciated his bedside manner. The only thing I wish was he did everything. He did not. We saw his partner and nurses a lot but it's understandable its a growing clinic.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Go! He's super open and honest and willing to help you any way he can.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
He knew us by name and always checked in on us.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
Agonist Protocol Menopur 75 and then 150 Gonal F 150 Centroide
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Stephanie)
Stephanie is amazing. We are a same-sex couple doing RIVF and she was super helpful staying on top of medicines and tracking our cycle.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
Strength- They are new to Tampa but they are backed by SGF's research and guarantees which is nice. Weaknesses-They are new and we don't always see Dr. Silva but he try to always follow up and reach out when need be.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
18000+
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida (US Fertility Network clinic).
One embryo only due to our age.
6
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 33 - 34
2 IUI
PCOS
Tubal Blockage
European
Native American
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr Silva is very personable and makes me feel like an important patient. He has done all of my IUI procedures, when I requested him. They initially offered a nurse, but I prefer to see the doctor...The communication with SGF feels very personal and specific to my situation, rather than a general response given to everyone...We have done two cycles so far...already prepared with a new (stronger) protocol for the next months cycle.
The communication with SGF feels very personal and specific to my situation, rather than a general response given to everyone...very organized and the offices are very clean...[nurse] was also very sympathetic when she called with my negative pregnancy test results and was already prepared with a new (stronger) protocol for the next months cycle...
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr Silva is very personable and makes me feel like an important patient. He has done all of my IUI procedures, when I requested him. They initially offered a nurse, but I prefer to see the doctor. At first I was concerned when they offered the nurse, because I’m only doing IUI vs ivf.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Ask lots of questions
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
The communication with SGF feels very personal and specific to my situation, rather than a general response given to everyone.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
We have done two cycles so far. First cycle we did 2 letrozole for 5 days, one ovidrel shot and the IUI. On the 2nd cycle, we did 3 letrozole for 5 days and two ovidrel shots before the IUI.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Leslie )
Leslie is very organized and provides a calendar each month for me so I know what medications to take and when. She was also very sympathetic when she called with my negative pregnancy test results and was already prepared with a new (stronger) protocol for the next months cycle.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
SGF is very organized and the offices are very clean. I am working from home, so I’m not sure about flexibility when it comes to scheduling appointments as I just always take what’s given to me. As the appointments are based on your cycle, they come quickly and at any open slot, so I can see how it might be difficult for someone in the office or working a job that isn’t as flexible.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
Most of the testing done initially was covered by insurance, but my insurance doesn’t cover IUI and we pay $1,600 per cycle
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
8
NPS
9
Age 32 - 33
3 IUI
Unexplained
European
Income $0 - $49K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
Review of
He [Dr. Silva] is straight forward and let’s you know what to expect without giving us the run around...He called me personally after every treatment to answer any questions and offer support. I thought that was so compassionate and I really appreciated it. He is thorough and honest in his recommendations...
She [Shady Grove Fertility assigned nurse] was very kind and always helped coordinate my fertility around my busy work schedule. She really showed compassion during a very scary time for us...$1800 per IUI (we did 3 and that included all bloodwork and ultrasounds through the pregnancy test), $200 in medication per IUI cycle..
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
He is straight forward and very pleasant. He called me personally after every treatment to answer any questions and offer support. I thought that was so compassionate and I really appreciated it. He is thorough and honest in his recommendations.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Listen and make sure to ask questions about treatment and what to expect.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
He is straight forward and let’s you know what to expect without giving us the run around.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
IUI three times with injections and oral medications. Prometrium until the pregnancy blood work.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Beth)
She was very kind and always helped coordinate my fertility around my busy work schedule. She really showed compassion during a very scary time for us.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
Beautiful clinic, Great team and Dr Silva is wonderful. They are so accommodating and kind. Courtney (APRN) makes you feel like you’re the most important patient every time you go in. She remembers you and makes you feel comfortable. Dr Silva has great bedside manner and I appreciate his straightforward approach. He provides options for treatment while providing reasonable treatment options. I always feel like I am in the beat hands with Shady Grove Fertility.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
$1800 per IUI (we did 3 and that included all bloodwork and ultrasounds through the pregnancy test), $200 in medication per IUI cycle
8
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 35
Poor Egg Quality
Income $200K - $499K
Teacher
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
both my husband and I feel confident with our choice to work with Dr. Silva for this cycle...Due to a genetic condition, all of my day 5 blastocysts will go through genetic testing. Therefore, if any are viable, I will only transfer one at a time...takes his time with each appointment to truly talk to his patients...has a way about him that makes you feel completely calm and confident each time you meet with him. He is trustworthy and compassionate. Dr. Silva takes his tome at each appointment and makes sure you leave with all questions answered.
hady Grove has a number of packages to choose from and they work with you financially to make this experience as easy as possible...is a new facility in Tampa, FL. It is clean, organized, and makes you feel comfortable. Each and every staff member greets you with an ear to ear smile. Each and every one of them helps get their patients through such a trying time in their lives and makes it the best experience possible.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Silva has a way about him that makes you feel completely calm and confident each time you meet with him. He is trustworthy and compassionate. Dr. Silva takes his tome at each appointment and makes sure you leave with all questions answered.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Stay calm and trust Dr. Silva. You are in great hands!
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Dr. Silva takes his time with each appointment to truly talk to his patients. He. Likes to get to know you and your partner as a couple.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
I am just starting with Dr. Silva after 2 failed cycles with a different IVF doctor. We haven’t started treatments yet, but both my husband and I feel confident with our choice to work with Dr. Silva for this cycle.
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Michelle)
Nursing staff and coordinator at Shady Grove in Tampa are very responsive and compassionate.
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
Shady Grove is a new facility in Tampa, FL. It is clean, organized, and makes you feel comfortable. Each and every staff member greets you with an ear to ear smile. Each and every one of them helps get their patients through such a trying time in their lives and makes it the best experience possible.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
Shady Grove has a number of packages to choose from and they work with you financially to make this experience as easy as possible.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida (US Fertility Network clinic).
Due to a genetic condition, all of my day 5 blastocysts will go through genetic testing. Therefore, if any are viable, I will only transfer one at a time.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2019 - 2020, Successful
NPS
10
NPS
10
Age 31 - 32
3 IUI
Male Factor
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
[Dr. Ceslo Silva] was the best and very knowledgeable. He is companionate and understanding of your feelings. He made me feel very comfortable and confident. I would recommend him and would continue with his services...Since ours was mild male factor, our first protocol was to start with IUI...never rushed me and made sure all my questions were answered
Going in i had no idea what to expect [at Shady Grove Fertility]. And i really don’t have another clinic to compare it to but i was super happy with everything. They were quick to respond to emails and questions and Dr. Silva never rushed me and made sure all my questions were answered and that i felt comfortable...I loved my nurses. They were so understanding and companionate.
How was your experience with Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
He was the best and very knowledgeable. He is companionate and understanding of your feelings. He made me feel very comfortable and confident. I would recommend him and would continue with his services
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic)?
Go in with an open mind. You are in the best hands. But also be your own advocate
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida (US Fertility Network clinic) and their degree of success.
Since ours was mild male factor, our first protocol was to start with IUI. I did a medicated cycle taking letrozole for 5 days and then checked my follicles a week later. Once they were checked to see how they were doing i would usually go back in 1 more time to be sure they were growing to pace and then they would direct me to take the ovidril shot to induce ovulation 36 hours later. Then the IUI procedure was 35 hours later
Describe your experience with your nurse at Shady Grove Fertility Florida (US Fertility Network clinic). (Assigned nurse: Emily then holly and Beth )
I loved my nurses. They were so understanding and companionate. They also made sure i had everything i needed
Describe your experience with Shady Grove Fertility Florida (US Fertility Network clinic).
Going in i had no idea what to expect. And i really don’t have another clinic to compare it to but i was super happy with everything. They were quick to respond to emails and questions and Dr. Silva never rushed me and made sure all my questions were answered and that i felt comfortable
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida (US Fertility Network clinic).
I had most coverage through my insurance.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida (US Fertility Network clinic)
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of

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