Shady Grove Fertility WMA

28 doctors work here

Rated 8.3
Strongly recommend: 63%Neutral: 23%Don't recommend: 14%8.3
63% strongly recommend
308 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6.8
6.8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.6
8.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
8.7
8.7
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
7.3
7.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication
28 doctors work here
NPS
8.4
Average Doctor Score
Jeanne O'Brien
Shady Grove Fertility WMA
90% strongly recommend
29 Reviews
Rated 9.7
Strongly recommend: 90%Neutral: 8%Don't recommend: 2%9.7
John Csokmay
Shady Grove Fertility WMA
100% strongly recommend
15 Reviews
Rated 10
Strongly recommend: 100%10
Joseph Doyle
Shady Grove Fertility WMA
74% strongly recommend
25 Reviews
Rated 9.1
Strongly recommend: 74%Neutral: 26%Don't recommend: 0%9.1
Shruti Malik
Shady Grove Fertility WMA
78% strongly recommend
13 Reviews
Rated 9.1
Strongly recommend: 78%Neutral: 13%Don't recommend: 9%9.1
Frank Chang (retired)
Shady Grove Fertility WMA
65% strongly recommend
17 Reviews
Rated 9
Strongly recommend: 65%Neutral: 31%Don't recommend: 4%9
Jason Bromer
Shady Grove Fertility WMA
72% strongly recommend
53 Reviews
Rated 8.8
Strongly recommend: 72%Neutral: 21%Don't recommend: 7%8.8
Kara Khanh-Ha Nguyen
Shady Grove Fertility Pennsylvania
61% strongly recommend
18 Reviews
Rated 8.9
Strongly recommend: 61%Neutral: 30%Don't recommend: 10%8.9
David Saffan
Shady Grove Fertility VMA
61% strongly recommend
13 Reviews
Rated 8.9
Strongly recommend: 61%Neutral: 33%Don't recommend: 6%8.9
Lauren Roth
Shady Grove Fertility WMA
67% strongly recommend
8 Reviews
Rated 8.9
Strongly recommend: 67%Neutral: 33%8.9
Jessica Selter
Shady Grove Fertility WMA
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Robert Stillman
Shady Grove Fertility WMA
100% strongly recommend
1 Review
Rated 10
Strongly recommend: 100%10
Cigdem (Cori) Tanrikut
Shady Grove Fertility VMA
50% strongly recommend
2 Reviews
Rated 9
Strongly recommend: 50%Neutral: 50%9
Anitha Nair
Shady Grove Fertility WMA
72% strongly recommend
22 Reviews
Rated 8.1
Strongly recommend: 72%Neutral: 6%Don't recommend: 22%8.1
Michael Levy
Shady Grove Fertility WMA
67% strongly recommend
10 Reviews
Rated 8.2
Strongly recommend: 67%Neutral: 13%Don't recommend: 20%8.2
Andrea Reh
Shady Grove Fertility WMA
57% strongly recommend
30 Reviews
Rated 8
Strongly recommend: 57%Neutral: 22%Don't recommend: 21%8
Kathryn Humm
Shady Grove Fertility WMA
71% strongly recommend
10 Reviews
Rated 8.1
Strongly recommend: 71%Neutral: 20%Don't recommend: 10%8.1
Kate Devine
Shady Grove Fertility WMA
56% strongly recommend
16 Reviews
Rated 8
Strongly recommend: 56%Neutral: 35%Don't recommend: 9%8
Barbara Osborn
Shady Grove Fertility WMA
20% strongly recommend
13 Reviews
Rated 8
Strongly recommend: 20%Neutral: 60%Don't recommend: 20%8
Gilbert Mottla
Shady Grove Fertility BMA
52% strongly recommend
20 Reviews
Rated 7.9
Strongly recommend: 52%Neutral: 25%Don't recommend: 23%7.9
Eric Widra
Shady Grove Fertility WMA
46% strongly recommend
30 Reviews
Rated 7.6
Strongly recommend: 46%Neutral: 35%Don't recommend: 19%7.6
Lorna Timmreck
Shady Grove Fertility WMA
28% strongly recommend
9 Reviews
Rated 7
Strongly recommend: 28%Neutral: 51%Don't recommend: 22%7
Kimberly Moon
Shady Grove Fertility WMA
40% strongly recommend
15 Reviews
Rated 6.7
Strongly recommend: 40%Neutral: 20%Don't recommend: 40%6.7
Paul Shin
Shady Grove Fertility WMA
33% strongly recommend
3 Reviews
Rated 6
Strongly recommend: 33%Neutral: 33%Don't recommend: 33%6
Micah Hill
Shady Grove Fertility WMA
45% strongly recommend
6 Reviews
Rated 5.6
Strongly recommend: 45%Don't recommend: 55%5.6
Nicole Doyle
Shady Grove Fertility WMA
strongly recommend
0 Reviews
Rated
Laura Zalles
Shady Grove Fertility WMA
strongly recommend
0 Reviews
Rated
Alexis Gadson
Shady Grove Fertility WMA
strongly recommend
0 Reviews
Rated
Jeanne E. O’Brien
Shady Grove Fertility WMA
strongly recommend
0 Reviews
Rated
Show 24 more

This clinic has 7 offices

Arlington
901 N Stuart Street, Suite 610
Arlington, VA 22201
Frederick
165 Thomas Johnson Dr., Suite F
Frederick, MD 21702
Hagerstown
1165 Imperial Drive, Suite 200
Hagerstown, MD 21740
Rockville
9601 Blackwell Road, 4th and 5th floors
Rockville, MD 20850
Washington DC - K Street
2021 K Street NW, Suite 101 and 701
Washington, DC 20006
Washington DC - Sibley
5215 Loughboro Road, NW, Ste. 410
Washington, DC 20016
Wexford
6400 Brooktree Ct., Suite 100
Wexford, PA 15090
Show 5 more

308 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
9
Age 31 - 33
4 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh was just the person we needed on our team during our fertility journey. My husband and I were diagnosed with unexplained infertility and Dr. Reh was so direct and clear with information and options, yet also positive and optimistic. Her team is amazing and I always felt like I was able to get into contact with the right person when I needed. She listened to me, validated me, and gave me options when options were available - I felt like I had space and respect to make decisions that were best for my husband and I. I appreciated her direct nature and honesty throughout the entire process.
Currently 37 weeks with a little boy thanks to Dr. Reh, her [SGF] team, and IVF...My nurse, Lana, is the greatest human on the planet, and the NP I worked with, Tammy, is also the greatest human. I loved working with them! The girls at the front desk were also so kind and helpful, the nursing staff that drew blood were lovely - overall a 10/10 office...My only complaint is that sometimes wait times for monitoring appointments reached 15-20 minutes. Otherwise, I was always able to get an appointment when I needed, felt comfortable and safe in the clinic environment, and it was generally easy to access
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh was just the person we needed on our team during our fertility journey. My husband and I were diagnosed with unexplained infertility and Dr. Reh was so direct and clear with information and options, yet also positive and optimistic. Her team is amazing and I always felt like I was able to get into contact with the right person when I needed. She listened to me, validated me, and gave me options when options were available - I felt like I had space and respect to make decisions that were best for my husband and I. I appreciated her direct nature and honesty throughout the entire process. During monitoring appointments, I didn't always see her, but a) I loved the team so much that it didn't matter who I saw and b) if I ever needed to see her directly or speak with her, it was easy to do! Currently 37 weeks with a little boy thanks to Dr. Reh, her team, and IVF!
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
She is willing to consider all options!
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
For IUI cycles, Dr. Reh prescribed Letrozole with a trigger shot. All 4 IUI cycles resulted in at least 1-3 appropriately sized follicles. None were successful. For egg retrieval, I followed a "standard" protocol and had a successful retrieval with 19 eggs, 13 mature, 11 fertilized, 6 day-5 embryos, 4 PGT-A normal.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Lana)
My nurse, Lana, is the greatest human on the planet, and the NP I worked with, Tammy, is also the greatest human. I loved working with them! The girls at the front desk were also so kind and helpful, the nursing staff that drew blood were lovely - overall a 10/10 office.
Describe your experience with Shady Grove Fertility WMA.
My only complaint is that sometimes wait times for monitoring appointments reached 15-20 minutes. Otherwise, I was always able to get an appointment when I needed, felt comfortable and safe in the clinic environment, and it was generally easy to access.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
I was an out of pocket patient. An IUI cost about $2,000 per cycle with medications. I paid for the Shared Risk Program with PGTA testing - this cost about $26,000. Medications for egg retrieval were about $4,000. Overall, I paid about $40,000 throughout treatments.
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
Poor Egg Quality
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Malik went through our entire history...She was willing to do all of the potential testing that I wanted to do and provided unique guidelines based on our situation. She always approached things very methodically instead of emotionally - laying out the facts and the possibilities that we could consider (but ultimately we were the ones who made the decision of how to move forward)...Overall, I felt like she was very invested in our journey and I trusted her.
SGF strengths - compassionate staff, lots of appointment availability so you can get the appointments you want, relatively short wait time, depth of knowledge by practitioners SGF weaknesses - the only negative is that the clinic you sign up with is the one you have to always go to. I signed up for a further clinic because they had the soonest appointment time and then I got locked into that as my location for 1.5 years.
How was your experience with Shruti Malik at Shady Grove Fertility WMA?
Dr Malik is a very methodical, practical doctor. She approaches things with a level head vs. being emotional and lays out multiple paths that you can consider (including the risks and benefits of each). I had a few other fertility specialists that I knew in other states that I got second opinions from, and she always welcomed that other feedback/insight and never felt overly protective of doing things "her way" if I felt strongly about doing something else. When our IVF egg retrieval went poorly (we retrieved eggs but discovered poor egg quality and did not get to the blastocyst stage), she came prepared with a new treatment plan for us to adjust with this new data. Ultimately IVF is a long process and each new test / result is a new data point to customize in the future. I felt like Dr. Malik was in it for the long haul with us. We did get spontaneously pregnant after our failed IVF cycle and Dr. Malik made sure to be the one to do our ultrasound at 7 weeks. She also made sure to be our doctor on days where I needed certain procedures done since she knew my chart the best. Overall, I felt like she was very invested in our journey and I trusted her. Even though we got spontaneously pregnant, I would have felt comfortable going forward with another IVF cycle with Dr. Malik despite the first one not going well because I felt like she had a customized plan as a next step. Would definitely recommend her to others.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility WMA?
Do your own research and ask questions - Dr. Malik will lay out all the facts but for us she relied on us to make the final decision on how to move forward. This allows the patients to have control over the situation but I think it's good to understand a bit on your own before going into appointments.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility WMA?
Dr Malik went through our entire history which included 2 missed miscarriages and an ectopic pregnancy. She was willing to do all of the potential testing that I wanted to do and provided unique guidelines based on our situation. She always approached things very methodically instead of emotionally - laying out the facts and the possibilities that we could consider (but ultimately we were the ones who made the decision of how to move forward).
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Rachel)
Rachel was my nurse at SGF and she was amazing - she was my primary POC during the process even though I knew Dr. Malik was the one dictating my treatment plan in the background. Rachel was always available to talk and I felt like she really was my cheerleader during the entire process. The one thing for patients to remember is that I think sometimes the nurses can be overly positive - and its always good to remember that you never know the results until they officially come in. Regardless, I always appreciated talking to Rachel and I loved working with her.
Describe your experience with Shady Grove Fertility WMA.
SGF strengths - compassionate staff, lots of appointment availability so you can get the appointments you want, relatively short wait time, depth of knowledge by practitioners SGF weaknesses - the only negative is that the clinic you sign up with is the one you have to always go to. I signed up for a further clinic because they had the soonest appointment time and then I got locked into that as my location for 1.5 years.
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility WMA.
I can't compare costs to other clinics but their financial team gave me a full breakdown prior to every treatment / procedure so I was 100% clear on what my costs would be
10
Doctor
Shruti Malik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unsuccessful
NPS
2
NPS
5
Age 36 - 37
Anovulation
Male Factor
PCOS
European
Income $200K - $499K
1st of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Nair was not very thorough or compassionate, and our visits with her felt so harried and lacking in clarity...She hardly went into any detail about our diagnoses, didn't listen to our concerns, and, again, didn't allow for questions given the time constraints...At one point when I asked a question, she replied that we didn't have time for questions today, but that if I had questions to schedule a follow-up visit...
The clinic [Shady Grove Fertility] follows a team nursing model, so I did not have one nurse assigned to me. Some of the nurses were more helpful and/or compassionate than others. I didn't find the team nursing model particularly patient-friendly. On any given day, I'd have 3 or 4 nurses responding to my messages in the online patient portal, even on the same message thread. This often lead to miscommunication, particularly when a nurse hadn't fully read or been aware of past communications...
How was your experience with Anitha Nair at Shady Grove Fertility WMA?
Dr. Nair was not very thorough or compassionate, and our visits with her felt so harried and lacking in clarity. During our post-initial testing visit where she gave us our diagnoses and outlined next steps, it was very rushed. Each time we tried to ask questions she ushered us along, stating "We only have 30 minutes today". Thirty minutes to provide us each with a new medical diagnosis and discuss options and next steps was simply not enough time. She hardly went into any detail about our diagnoses, didn't listen to our concerns, and, again, didn't allow for questions given the time constraints. As a medical provider myself, I couldn't believe that a physician would provide patients a new medical diagnosis without going into much detail about what that meant for them. She didn't even leave us with written handouts or links for us to read and understand better. At one point when I asked a question, she replied that we didn't have time for questions today, but that if I had questions to schedule a follow-up visit. So I went ahead and scheduled a follow-up visit (which seemed absurd that I even needed to do so just to be able to ask questions), and when the consult started she couldn't have come off as being more annoyed that she was having to meet with a patient again simply to answer questions. She came off as very cold during this consult and gave awkwardly short, non-detailed answers to my questions. At one point during the consult, she appeared to be looking down at her phone as I was talking. It felt extremely dismissive and lacking in compassion. Dr. Nair seems like she has taken on WAY too many patients than she can manage. My husband and I decided to switch care under a different physician at the clinic, and we felt so much better taken care of after that.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility WMA?
If you're not okay with having extremely limited contact with your healthcare provider, then consider switching to a different fertility doctor.
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility WMA?
I never met with or heard from Dr. Nair after the initial consult. And the initial consult felt so rushed, so much so that she didn't allow for my husband and I to ask many questions.
Describe your experience with the nursing staff at Shady Grove Fertility WMA.
The clinic follows a team nursing model, so I did not have one nurse assigned to me. Some of the nurses were more helpful and/or compassionate than others. I didn't find the team nursing model particularly patient-friendly. On any given day, I'd have 3 or 4 nurses responding to my messages in the online patient portal, even on the same message thread. This often lead to miscommunication, particularly when a nurse hadn't fully read or been aware of past communications.
Describe your experience with Shady Grove Fertility WMA.
The time alotted for consultations is unreasonably short. Thirty minutes is not enough time to discuss diagnoses, next steps, concerns, and ask questions. Strengths: nurses respond to messages in the online portal fairly quickly, and return calls during off-hours quickly.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility WMA.
Tests, procedures, and medications covered by my insurance with co-pay required
What specific things went wrong at Shady Grove Fertility WMA?
  • Lost paperwork
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
2
Doctor
Anitha Nair
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
2 of 5
5
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unsuccessful
NPS
4
NPS
3
Age 37
6 IUI
Diminished Ovarian Reserve
Unexplained
European
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Anitha Nair] was nice, but we only interacted with her twice during seven months of treatment, once at the consult, and once in a video appointment after our first few rounds of treatment failed. She was very optimistic, which when everything failed made us feel like the optimism was unrealistic...In six of the cycles we did IUIs, all failed.
The nurses and staff [at Shady Grove Fertility] were very nice, communication through the portal was responsive...we only spoke to the doctor once after the initial consultation. It was a lonely, impersonal, and disappointing process for the most part, and there didn’t seem to be much available in the way of support groups or other support resources
How was your experience with Anitha Nair at Shady Grove Fertility WMA?
She was nice, but we only interacted with her twice during seven months of treatment, once at the consult, and once in a video appointment after our first few rounds of treatment failed. She was very optimistic, which when everything failed made us feel like the optimism was unrealistic.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility WMA?
Insist on a frank and realistic explanation of your chances of success.
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility WMA?
Over about seven months of treatment we only spoke to the doctor once after the initial consultation. After the first few cycles failed, we had to wait a couple weeks but eventually had a video appointment with the doctor, and she was nice. We decided to do a few more cycles of treatment, which all failed as well. It was a lonely, impersonal, and disappointing process for the most part, and there didn’t seem to be much available in the way of support groups or other support resources. The nurse sent an encouraging message before a procedures once during six cycles of treatment, otherwise we just showed up for appointments, and staff were nice and efficient but it was impersonal. After our last treatment failed, that was it, there were no condolences and no follow-up, except of course for billing.
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility WMA and their degree of success.
We did seven Clomid cycles, adding Gonal F after the first few failed, but it did not help the number of follicles. In six of the cycles we did IUIs, all failed.
Describe your experience with the nursing staff at Shady Grove Fertility WMA.
They nursing staff were nice and efficient. Once I got incorrect instructions over the phone, but had the written protocol and was able to conform the correct instructions. Once the nurse for my case helped make sure I was able to get medication when it was added to my protocol on short notice, which I appreciated even though it was out of pocket.
Describe your experience with Shady Grove Fertility WMA.
The nurses and staff were very nice, communication through the portal was responsive. Our non-IVF treatment was not successful, and when our first few cycles failed there seemed to be an expectation that we would continue to IVF, even though it wasn’t a good option for us. Over about seven months of treatment we only spoke to the doctor once after the initial consultation. It was a lonely, impersonal, and disappointing process for the most part, and there didn’t seem to be much available in the way of support groups or other support resources.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility WMA.
My insurance covered half of most costs. It added up to thousands of dollars out of pocket. Our treatment failed, but we’re still getting bills for $100 here and $130 there, and those will continue for months as they work through it with our insurance. The bills are depressing reminders of the failed treatment.
What specific things went wrong at Shady Grove Fertility WMA?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility WMA.
Once I was given incorrect information about when to take my medication. I was given a written protocol with the correct information and was able to confirm the correct information through the message system.
4
Doctor
Anitha Nair
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
2 of 5
3
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
NPS
7
NPS
10
Age 37 - 39
3 IVF
Male Factor
Poor Egg Quality
Black or African-American
Income $200K - $499K
Lawyer
2nd of 2 Docs
2 IVF With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Dr. Reh is very professional and sensitive to how emotionally fraught infertility treatment can be. She always treated us and our decisions with respect...I also appreciate that from the beginning she emphasized that my behavior or diet or supplement regimen was not contributing to my infertility. I was confident that she was trying the treatment that had the highest odds of success.
I think the [SGF] clinic’s strength is the shared risk program and the convenience of early morning monitoring which minimizes the interruption to your professional life. The biggest weakness would be the minimal contact with your doctor during the treatment cycle and discouraging of direct correspondence with your doctor...eSET is preferred but two embryos transferred due to multiple failed cycles.
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh is very professional and sensitive to how emotionally fraught infertility treatment can be. She always treated us and our decisions with respect. She was understanding when we initially sought treatment at another clinic for financial reasons and also understood that finances affected other decisions like opting out of PGT-A testing. I also appreciate that from the beginning she emphasized that my behavior or diet or supplement regimen was not contributing to my infertility. I was confident that she was trying the treatment that had the highest odds of success.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Don’t expect to be able to reach her directly. I have heard that other doctors in the practice are more accessible. She would call to give important results but otherwise all communication is through her nurse.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
I appreciate that she expressed sincere sympathy with my failed cycles and I never felt like she forgot my treatment history when we spoke. Her tone always reflected the reality of the situation - that she was trying different protocols in hopes that it would make a difference but that I was a unique case that didn’t fit basic expected outcomes.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
Lupron stop protocol yielded 1 abnormal embryo, antagonist with estrogen patch protocol yielded 1 embryo and miscarriage, micro lupron flare yielded 2 embryos and miscarriage. The goal with each was to increase my low number of mature eggs but changes in protocol did not yield a different outcome, despite trying different trigger times/types.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Ashley)
Ashley was very responsive on the portal which I really appreciated. I was often at work where I had little privacy so I appreciated that I could discreetly get the information I needed in a timely way. I always felt like she was in my corner.
Describe your experience with Shady Grove Fertility WMA.
I think the clinic’s strength is the shared risk program and the convenience of early morning monitoring which minimizes the interruption to your professional life. The biggest weakness would be the minimal contact with your doctor during the treatment cycle and discouraging of direct correspondence with your doctor.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
22,500 for shared risk plus cost of medication
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
eSET is preferred but two embryos transferred due to multiple failed cycles.
7
Doctor
Andrea Reh
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
9
NPS
10
Age 38
1 Fertility Medications
Endometriosis
Tubal Blockage
Black or African-American
Income $50K - $99K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Andrea Reh] made it clear that she may or may not be the doc to perform some procedures based on the day and timing of the cycle...She made recommendations but also allowed me to make my own informed decision. Due to having endometriosis and one blocked tube IVF is the preferred treatment...Following initial ultrasound she reported to her staff that I would have to take birth control for one month prior to proceeding. I just started Clomid cycle with Gonal f injection
Weakness [at Shady Grove Fertility]: financial services are helpful. I do not like that I don't receive an itemized bill of what I am actually spending money on SPECIFICALLY...Overall the entire SGF team at all locations work together for treatment...Staff are all phenomenal. Kind, personable, helpful. One nurse shared her own SGF story with me (she was a patient before becoming and employee)...It was explained that single embryo is preferred. I am not at this stage yet so we will see what happens in the future
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
At this time I have only met with Dr. Reh once for my consultation. She made recommendations but also allowed me to make my own informed decision. Due to having endometriosis and one blocked tube IVF is the preferred treatment. My insurance does not cover IVF so I decided to begin with IUI for a few cycles. Dr. Reh moved forward with my desired treatment. Following initial ultrasound she reported to her staff that I would have to take birth control for one month prior to proceeding. I just started Clomid cycle with Gonal f injection
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Have all documents in order to present to her so that she can review them with you in the room. If she has questions she can ask. Make notes of your questions and ask them at the end...once she is finished talking
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh was thorough and very matter of fact which is a quality I like. She presents as a little rehearsed in effort to ensure she gets all pertinent information out prior to allowing questions to be asked. My suggestion with her would be to take notes as she speaks and at the end seek clarification on details. She is open about the structure of SGF in that you will not likely meet with her after the consultation but she and her team are involved in monitoring the process closely. Dr Reh also made it clear that she may or may not be the doc to perform some procedures based on the day and timing of the cycle. Overall the entire SGF team at all locations work together for treatment
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
Initial ultrasound, one month of birth control, Clomid (5 days) and Gonal f injection plus trigger shot, IUI. I am currently still taking the Clomid
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Caitlin Herbert)
Staff are all phenomenal. Kind, personable, helpful. One nurse shared her own SGF story with me (she was a patient before becoming and employee).
Describe your experience with Shady Grove Fertility WMA.
I appreciate them for remaining open during COVID 19 madness. They have taken measures to reduce number of people in clinic during monitoring hours. Weakness: financial services are helpful. I do not like that I don't receive an itemized bill of what I am actually spending money on SPECIFICALLY.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
Kaiser insurance: thus far $377 for Rx, $450 for IUI, $30 office visit
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
It was explained that single embryo is preferred. I am not at this stage yet so we will see what happens in the future
9
Doctor
Andrea Reh
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 41
1 IVF
Male Factor
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh was honest in her assessments, if not a little conservative in her estimates of our chances of conceiving. She seemed up to date on the latest literature. She answered all of our questions. She made adjustments to my treatment as we went in response to how I was progressing. Overall, I was very pleased with my experience...
The [SGF] clinic was nice and clean. Street parking was generally available. Exam rooms were comfortable. I didn't usually have to wait much longer than my appointment time. They don't do some of the procedures at the Arlington location so I had to go to Fairfax for extraction and transfer, but weekday appointments were a breeze in Arlington...My only complaint was that they did not use the Patient Portal to the fullest extent
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh was honest in her assessments, if not a little conservative in her estimates of our chances of conceiving. She seemed up to date on the latest literature. She answered all of our questions. She made adjustments to my treatment as we went in response to how I was progressing. Overall, I was very pleased with my experience.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh was not especially warm, but she was extremely knowledgeable and competent.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh was very matter of fact. She was not especially warm, but she was very knowledgeable. I felt confident in her abilities.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
Gonal-F (225 IUs) and Menopur (75 IUs) evenings; Cetrotide in the mornings; Lupron trigger; 27 eggs released; 21 mature eggs; 12 embryos; 7 day-5 or day-6 blastocysts; 2 chromosomally normal blastocytsts; 1 male child
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Yes, but don't remember)
The staff called when they said the would, appointments were easy to make, and most documents were available on the patient portal. My only complaint was that they did not use the Patient Portal to the fullest extent. For example, they sent treatment documents, outcome documents, and billing information all through the email option. They never posted information to the different links (billing, test results, etc.).
Describe your experience with Shady Grove Fertility WMA.
The clinic was nice and clean. Street parking was generally available. Exam rooms were comfortable. I didn't usually have to wait much longer than my appointment time. They don't do some of the procedures at the Arlington location so I had to go to Fairfax for extraction and transfer, but weekday appointments were a breeze in Arlington.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
We did the shared risk program (guaranteed live birth or most of the fee is refunded). I believe that was $28,500 (due to my age). Meds on top of that for one cycle were ~$4,000.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
Dr. Reh preferred single embryo transfer and we agreed
10
Doctor
Andrea Reh
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
5
NPS
2
Age 39 - 40
3 IUI
Uterine Fibroids
European
Ashkenazi Jewish
Income $50K - $99K
Lawyer
Only Doc Seen
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Reh seemed competent and was friendly and good to talk to. I did feel at times like she was obligated to try to sell extra services. However, this is only based on one in-person meeting, one phone call, and one voicemail....Dr. Reh was great to deal with, I felt informed and respected in my conversations with her...I did three unmedicated IUI...I’m not sure Dr. Reh had anything to do with that protocol choice— it seemed to come from the nurse.)
The clinic [Shady Grove] did not stay on top of the insurance requirements, leading to a canceled cycle. There were also a number of times with intense confusion about what the protocol was actually supposed to be (with an attitude of “it’s just an iui...Definitely a factory...easy appointment scheduling, lots of locations, work-friendly hours. I would be careful if you have need for confidentiality— while in the waiting room I heard front desk staff talking about patients’ files
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh seemed competent and was friendly and good to talk to. I did feel at times like she was obligated to try to sell extra services. However, this is only based on one in-person meeting, one phone call, and one voicemail. Most of my interaction were with other staff at shady grove, which were not always as positive.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Try to get more time and check in more with Dr. Reh herself— she seemed like she knew what she was doing, but it got lost in translation being relayed through multiple layers of staff.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh was great to deal with, I felt informed and respected in my conversations with her. That wasn’t always (or even mostly) the case with the nurses and support staff at shady grove, however— overall, I felt very much like a number.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
I did three unmedicated IUI which resulted in negatives. (One of these was monitored, with a trigger and prometrium after iui, but I’m not sure Dr. Reh had anything to do with that protocol choice— it seemed to come from the nurse.) the next planned steps were/are a medicated iui and then she suggested an IVF cycle with PGD.
Describe your experience with your nurse at Shady Grove Fertility WMA.
The nursing staff was widely variable— some were fabulous, some seemed contemptuous. I definitely had the sense that they might be more engaged and on top of things if I were doing more expensive/involved treatment, but my IUI attempts weren’t at that level.
Describe your experience with Shady Grove Fertility WMA.
Definitely a factory and primarily about their profits. That said, some things do go more smoothly because of their corporate feel— easy appointment scheduling, lots of locations, work-friendly hours. I would be careful if you have need for confidentiality— while in the waiting room I heard front desk staff talking about patients’ files, including names (not in a gossip way, in a work-related manner, but more info than the waiting room should have heard.) This actually led to my being aware of a prominent person’s pregnancy a couple months before it was announced in the newspaper— presumably someone who definitely wanted her privacy on the matter!
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
With 50% coverage on my insurance, the cost for appointments was $105-$135. (However, when the insurance snafu happened, I became aware that the self-pay option was actually about 5-6 times that amount.
What specific things went wrong at Shady Grove Fertility WMA?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Shady Grove Fertility WMA.
The clinic did not stay on top of the insurance requirements, leading to a canceled cycle. There were also a number of times with intense confusion about what the protocol was actually supposed to be (with an attitude of “it’s just an iui— just do what ever you want about these medications...” and late notification about test results.
5
Doctor
Andrea Reh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
2
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
2 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
9
Age 39
1 Fertility Medications
Unexplained
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
we met with Dr Reh to lay out a treatment regime but then went through the rest of it under the care of clinicians at other facilities that were closer to work, so we didn’t get to see her as regularly as we did in the beginning... She always took the time to answer all of our questions and was honest with us about possible outcomes without sugar coating our situation.... Dr Reh listed to our concerns and took time to explain the pros and cons of each treatment option. She was also honest about questions we had that she couldn’t answer. We never felt guilted, pushed, or pressured into making a decision.
The Ballston facility [of Shady Grove Fertility] was great-the office staff remembered us, answered our questions and helped us with insurance questions. The Foggy Bottom location, by contrast, was always so busy and hectic you feel like a cog in a wheel...I was worried that Shady Grove would try and push us into treatments that I wasn’t comfortable with/we couldn’t afford. Dr Reh listed to our concerns and took time to explain the pros and cons of each treatment option. She was also honest about questions we had that she couldn’t answer. We never felt guilted, pushed, or pressured into making a decision.
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
I was worried that Shady Grove would try and push us into treatments that I wasn’t comfortable with/we couldn’t afford. Dr Reh listed to our concerns and took time to explain the pros and cons of each treatment option. She was also honest about questions we had that she couldn’t answer. We never felt guilted, pushed, or pressured into making a decision.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
I would say have know that she will be honest with you and have faith in the decisions you make together. At least in our experience, we met with Dr Reh to lay out a treatment regime but then went through the rest of it under the care of clinicians at other facilities that were closer to work, so we didn’t get to see her as regularly as we did in the beginning. We asked a lot of questions of Dr Reh in the beginning so that we fully understood our path forward and that helped us navigate through treatment. This was important as the treatment can feel very factory-ish and the other medical personnel you’re dealing with may not have the time or insight to answer questions specific to your treatment.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
My husband and I waited to start our family and I dreaded ending up exactly where we found ourselves-needing fertility assistance. I didn’t know what to expect, worried about the costs and somewhat about being blamed by our Dr for waiting so long. If I’d known how wonderful Dr Reh would be to work with, I never would have had these concerns. She always took the time to answer all of our questions and was honest with us about possible outcomes without sugar coating our situation. I ended up having my blood work/ultrasound work done at the DC Shady Grove facility and it definitely felt factory-ish, but in our meetings at Ballston with Dr Reh we never, ever felt like a number.
Describe your experience with Shady Grove Fertility WMA.
The Ballston facility was great-the office staff remembered us, answered our questions and helped us with insurance questions. The Foggy Bottom location, by contrast, was always so busy and hectic you feel like a cog in a wheel.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
We had insurance that covered 50%, and they had an excellent financial counselor (Grace). We knew the cost of treatments before proceeding with them, so we were able to make informed decisions.
What specific things went wrong at Shady Grove Fertility WMA?
  • Lost paperwork
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 38 - 39
3 IUI
Unexplained
European
Income $500K+
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh is friendly and to the point. She does not dilly dally. She provided optimism in my fertility journey...I underwent 3 cycles of IUI. First with clomid, the following 2 cycles were w/ letrozole. I also used vaginal progesterone and estrogen. The 1st 2 cycles failed. Then prior to initiating a 3rd cycle, my thyroid studies were abnormal so I was referred to an endocrinologist and started on levothyroxine. My 3rd IUI was successful...
For me, the hours of operation [at Shady Grove Fertility] are important. I was able to undergo fertility treatments without missing any days of work. The flexible hours and minimal/or no wait times are huge bonuses to a successful medical practice...The nursing staff was excellent, communicated well and in a timely manor. The nurses are definitely the glue that keeps this practice running as efficiently as it does...$1800 for each IUI cycle and everything done within that cycle (ultrasounds, blood work).
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh is friendly and to the point. She does not dilly dally. She provided optimism in my fertility journey. I trusted her in my care. I had also heard excellent things about her from other patients/my personal friends.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
She will do whatever it takes to get you pregnant and I would trust her advice even if you think it will never happen.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
I felt like the staff cared about me and communicated regularly. I did not feel like a number.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
I underwent 3 cycles of IUI. First with clomid, the following 2 cycles were w/ letrozole. I also used vaginal progesterone and estrogen. The 1st 2 cycles failed. Then prior to initiating a 3rd cycle, my thyroid studies were abnormal so I was referred to an endocrinologist and started on levothyroxine. My 3rd IUI was successful. I am now 8 weeks pregnant and hopeful this will be a successful pregnancy.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Lana)
The nursing staff was excellent, communicated well and in a timely manor. The nurses are definitely the glue that keeps this practice running as efficiently as it does.
Describe your experience with Shady Grove Fertility WMA.
For me, the hours of operation are important. I was able to undergo fertility treatments without missing any days of work. The flexible hours and minimal/or no wait times are huge bonuses to a successful medical practice.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
$1800 for each IUI cycle and everything done within that cycle (ultrasounds, blood work). I had to pay out of pocket for medications/whatever my insurance didn't cover. Seemed like reasonable pricing.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
N/A
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, 23 Eggs Frozen
NPS
10
NPS
10
Age 38 - 39
2 Egg Freezing
European
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
The protocol [from Dr. Andrea Reh] was perfect for me. I had no side effects and was happy with the results...I became very close with DR. Reh. She was very supportive throughout the whole process...I am 38 years old...I had been thinking about egg freezing for about a year and had a lot of doubts about the whole process...She sat with me and explained the process, my initial test results as well as the options I had. The protocol she created for me worked perfectly. I did not have any side effects from the medication and was able to get more eggs than the initial estimate from my pre-evaluation exam. I went through two cycles and both times Dr Reh performed a painless egg retrieval. I was fully recovered next day. She was very supportive duri
The protocol [at Shady Grove Fertility] was perfect for me. I had no side effects and was happy with the results...Christina [nurse] is amazing! I never had to wait for more than 30 minute to hear back from her( and I had a lot of questions). She is super supportive, helpful, professional and resourceful!... The waiting times were short and I got to know front desk staff and nurses who took my blood very well! Scheduling appointments was easy. Everyone was very helpful, professional and went out of the way to accommodate me.
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
I am 38 years old and was referred to Dr. Reh by my OBGYN . I had been thinking about egg freezing for about a year and had a lot of doubts about the whole process. I was very fortunate to become Dr. Reh’s patient. She sat with me and explained the process, my initial test results as well as the options I had. The protocol she created for me worked perfectly. I did not have any side effects from the medication and was able to get more eggs than the initial estimate from my pre-evaluation exam. I went through two cycles and both times Dr Reh performed a painless egg retrieval. I was fully recovered next day. She was very supportive during Corona 19 outbreak. I am very happy with the care and results I got. I highly recommend Dr. Reh!
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
It’s a long process that can get difficult but you are in really good hands!
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
I became very close with DR. Reh. She was very supportive throughout the whole process.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
The protocol was perfect for me. I had no side effects and was happy with the results.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Christina Brocato)
Christina is amazing! I never had to wait for more than 30 minute to hear back from her( and I had a lot of questions). She is super supportive, helpful, professional and resourceful!
Describe your experience with Shady Grove Fertility WMA.
I am very happy I chose Arlington office. The waiting times were short and I got to know front desk staff and nurses who took my blood very well! Scheduling appointments was easy. Everyone was very helpful, professional and went out of the way to accommodate me.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
I only paid for the program I signed for.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
N/A
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 39
1 Fertility Medications
Recurrent Pregnancy Loss
Unexplained
European
Income $200K - $499K
Operations
2nd of 2 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I felt that we had her full attention when meeting with her and she listened to and answered all of our questions.... While I have not yet officially gone through IVF, I have just started my cycle and Dr Reh has been so helpful in clearly answering all of our questions. What I like about Dr. Reh is she's real: this may not work, and we were able to have a candid conversation about that.... The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!)
The Arlington office is a serene, quiet space. It was not over-crowded in the waiting room, and the staff made sure we were comfortable. Nothing to report so far on weaknesses - we sometimes had to wait 10-15 mins for our appt to start, but that's true of every clinic!... The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!) They are very responsive, answering all of my questions/concerns via messaging in the patient portal.
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
While I have not yet officially gone through IVF, I have just started my cycle and Dr Reh has been so helpful in clearly answering all of our questions. What I like about Dr. Reh is she's real: this may not work, and we were able to have a candid conversation about that.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Nothing - she's great!
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
I felt that we had her full attention when meeting with her and she listened to and answered all of our questions.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
I've not yet started my protocol, but will provide an update when I do!
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Christina)
The nurses are the best part of Shady Grove (and that's important - that's who you'll be communicating with most often!) They are very responsive, answering all of my questions/concerns via messaging in the patient portal. They even call (!!) when something is too challenging to explain via email. I never feel rushed or that I'm asking too many questions or being annoying - they are a truly wonderful bunch!
Describe your experience with Shady Grove Fertility WMA.
The Arlington office is a serene, quiet space. It was not over-crowded in the waiting room, and the staff made sure we were comfortable. Nothing to report so far on weaknesses - we sometimes had to wait 10-15 mins for our appt to start, but that's true of every clinic!
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
$30k - includes PGS testing, all meds, and two cycles, frozen transfer
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
Not applicable for me - I was not eligible for multiple embryo transfer due to a medical condition.
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 44 - 45
Poor Egg Quality
Black or African-American
Income $200K - $499K
Sales Representative
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Nair has a great bedside manner and truly takes her time in getting to know you and your partner. She focuses on your health and ways that are beneficial in your journey to conceive...knowledgeable and tells you the blunt truth about the best treatment option...Due to my advanced age my eggs were of poor quality. She suggested other options to continue or journey to conceive. She also was very supportive when we miscarried...
Shady Grove is amazing and has everything under one roof. At first I thought I was just going to be a number, but they truly get to know you as a patient. My experience has been wonderful thus far...My original nurse retired and I have a new one. So far she has been amazing...Since we are using donor eggs the cost is not covered by insurance. However, Shady Grove does have excellent programs to help...
How was your experience with Anitha Nair at Shady Grove Fertility WMA?
Dr. Nair has a great bedside manner and truly takes her time in getting to know you and your partner. She focuses on your health and ways that are beneficial in your journey to conceive. I’m so thankful for her.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility WMA?
Dr. Nair is knowledgeable and tells you the blunt truth about the best treatment option.
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility WMA?
Dr. Nair explained all my options to me and my husband. Due to my advanced age my eggs were of poor quality. She suggested other options to continue or journey to conceive. She also was very supportive when we miscarried.
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility WMA and their degree of success.
We just started our next cycle with donor eggs. Currently just on birth control. Awaiting the next steps.
Describe your experience with the nursing staff at Shady Grove Fertility WMA.
My original nurse retired and I have a new one. So far she has been amazing.
Describe your experience with Shady Grove Fertility WMA.
Shady Grove is amazing and has everything under one roof. At first I thought I was just going to be a number, but they truly get to know you as a patient. My experience has been wonderful thus far. I’m looking forward to what the future holds.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility WMA.
Since we are using donor eggs the cost is not covered by insurance. However, Shady Grove does have excellent programs to help.
Describe Anitha Nair's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
Prayerfully we will get to that step sometime this year.
10
Doctor
Anitha Nair
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
9
Age 42 - 43
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Reh is smart, honest, and compassionate. It was always a great experience, even when the results were not what was desired. She was always prompt. When we got bad news and she was unable to reach us, she took the time to squeeze in a 10 minute call between appointments to quickly address next steps...delivers information delicately yet honestly.
Shady Grove is outstanding - everyone I encountered was great in the clinical care team. They are organized, punctual, accommodating, and have great customer service. The only con is their financial team - none of them seem that knowledgeable, helpful, or compassionate. They definitely need to be more organized, communicative, and friendly.
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
Dr Reh is smart, honest, and compassionate. It was always a great experience, even when the results were not what was desired. She was always prompt. When we got bad news and she was unable to reach us, she took the time to squeeze in a 10 minute call between appointments to quickly address next steps (we also scheduled a follow up call).
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Come prepared with questions and feel free to ask her to explain things. Even drawing a picture can help understand things.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
Dr Reh is very calm, patient, and delivers information delicately yet honestly.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
We went straight to IVF because of my age (42). I took a lower dose of medication because my bloodwork was good, however due to a low egg count, I was put on an aggressive protocol for IVF 2.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Ashley )
Ashley was a great communicator and very compassionate.
Describe your experience with Shady Grove Fertility WMA.
Shady Grove is outstanding - everyone I encountered was great in the clinical care team. They are organized, punctual, accommodating, and have great customer service. The only con is their financial team - none of them seem that knowledgeable, helpful, or compassionate. They definitely need to be more organized, communicative, and friendly.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
We did the multi cycle plan, which was approximately $23,500 plus medication.
9
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2020, Unknown Success
NPS
10
NPS
7
Age 39
3 IUI
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Truthfully Dr Reh was very respectful and I do think she knew us and remembered us. It was a weird time where we met virtually or with masks so also hard to say if we’d know each other elsewhere. I often felt like a number in the waiting room though. I’d see so many women going in and out...She listened to our concerns and didn’t push us into things we weren’t ready for. She was realistic with us and told us what to expect. I would see her again but hopefully I won’t need to.
The [Shady Grove Fertility] front desk staff was great as were the techs that drew blood. Front desk always knew my name...I spoke to our nurse often as she’d call with results. She listened when I was caught off guard about prices for medicines one time and started crying. She listened and talked through how to try different pharmacies for different prices.
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
I thought Dr Reh was helpful when we spoke to her and answered our questions. She listened to our concerns and didn’t push us into things we weren’t ready for. She was realistic with us and told us what to expect. I would see her again but hopefully I won’t need to.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
To go see her and listen to her advice.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
Truthfully Dr Reh was very respectful and I do think she knew us and remembered us. It was a weird time where we met virtually or with masks so also hard to say if we’d know each other elsewhere. I often felt like a number in the waiting room though. I’d see so many women going in and out.
Describe your experience with your nurse at Shady Grove Fertility WMA.
I spoke to our nurse often as she’d call with results. She listened when I was caught off guard about prices for medicines one time and started crying. She listened and talked through how to try different pharmacies for different prices.
Describe your experience with Shady Grove Fertility WMA.
I didn’t love seeing how many women were waiting. It was stressful even though we were all in the same boat. The front desk staff was great as were the techs that drew blood. Front desk always knew my name even though I was in a mask.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
It was never really clear. I felt like I’d check out and be told we owed. Since I paid then they never sent bills.
10
Doctor
Andrea Reh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
7
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
4
NPS
7
Age 38
1 IUI
Diminished Ovarian Reserve
Poor Egg Quality
South Asian
Income $50K - $99K
Marketer or PR
1st of 2 Docs
IVF With Other Docs
Donor Sperm
Doesn't Recommend
Neutral
Unsuccessful
She [Dr. Anitha Nair] was indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.... She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions.
The clinic [Shady Grove-Arlington] is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.... Overall the nurses were attentive and nice.... After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
How was your experience with Anitha Nair at Shady Grove Fertility WMA?
She indifferent about my options. She present the risk of each procedure but didn't' seem to have a strong opinion on what option would get me my baby. She would do whatever I wanted which is great to a point.
What's one piece of advice would you give a prospective patient of Anitha Nair at Shady Grove Fertility WMA?
Just proceed with caution. She is nice and all but she doesn't seem to out of the box to try something new or give you an example of what worked for her other patients that might work for your situation. Do your homework and come with questions..
During treatment, were you treated like a number or a human with Anitha Nair at Shady Grove Fertility WMA?
She was indifferent. She seems compassionate but I didn't believe it.
Describe the protocols Anitha Nair used in your cycles at Shady Grove Fertility WMA and their degree of success.
After my IVF fail, I realized I wasn't on the most aggressive protocol which I thought she would put me on after my failed medicated IUI. Again, you are your own advocated.
Describe your experience with your nurse at Shady Grove Fertility WMA.
Overall the nurses were attentive and nice.
Describe your experience with Shady Grove Fertility WMA.
The clinic is nice, clean, and equipment is new. The facility is nice, I don't have any issues with scheduling an appointment. I like how the clinic is near a metro which was great because it was on my way to work.
Describe the costs associated with your care under Anitha Nair at Shady Grove Fertility WMA.
Everything had a cost to it... so expect at that.
Describe Anitha Nair's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
My main doctor only wanted to transfer 2 but the actually doctor doing the transfer did 3 which I agreed to since they quality fo the embryos weren't great If I didn't transfer the third one , it would most likely died.
4
Doctor
Anitha Nair
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2023, Successful
NPS
8
NPS
10
Age 39 - 42
6 IUI
2 IVF
Donor Eggs
Donor Sperm
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
I didn't see Dr. Reh at every appointment...but Dr. Reh was a constant. Every time I saw her, she greeted me warmly, and when we spoke after I experienced a loss, she was compassionate...recommended an endometrial biopsy...injectable blood thinner, a low dose of a steroid to suppress my immune system a little bit, and progesterone suppositories.
The staff I saw [at Shady Grove Fertility] most frequently were the medical assistants who drew my blood, and one of them was incredibly skilled and gentle. She was able to hit my tricky veins every time...IUI cost $1,700, which included monitoring and the procedure...package for two rounds of IVF, including egg retrievals and unlimited embryo transfers, was a bit over $25,000
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
My best day with Dr. Reh was when she personally did my heartbeat ultrasound with the pregnancy that resulted in my son. Up until that point we'd had three and a half years of struggle and disappointment and losses. I started to feel like I was a bad bet. But she never gave up and had a new avenue to pursue whenever one was closed off.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Shady Grove tends to run its patients on a need-to-know basis—you only find out what's next when you get there. I'd recommend asking a lot of questions if that's what you need, or if you are a more live-in-the-moment kind of person, this style might really work for you.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
I didn't see Dr. Reh at every appointment; my most frequent contacts were with the fertility nurses. But I was in treatment so long I went through four or five nurses, but Dr. Reh was a constant. Every time I saw her, she greeted me warmly, and when we spoke after I experienced a loss, she was compassionate and, as I preferred, moved quickly to our next steps.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
After my second miscarriage, Dr. Reh recommended an endometrial biopsy, which revealed I had an E. coli infection in my uterus, which was treated quickly with antibiotics. The protocol that eventually worked for embryo transfer included an injectable blood thinner, a low dose of a steroid to suppress my immune system a little bit, and progesterone suppositories.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Brittany)
I was in treatment so long that I went through four or five primary nurses. The staff I saw most frequently were the medical assistants who drew my blood, and one of them was incredibly skilled and gentle. She was able to hit my tricky veins every time.
Describe your experience with Shady Grove Fertility WMA.
Midway through my treatment I began going to the Fairfax location of Shady Grove rather than Arlington. I was already going to Fairfax on weekends. I preferred Fairfax strictly because the parking was so much easier. On my first visit to the Arlington office I got a $500 parking ticket.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
Each IUI cost $1,700, which included monitoring and the procedure. The package for two rounds of IVF, including egg retrievals and unlimited embryo transfers, was a bit over $25,000. The shared risk program for donor embryos was about $16,000, which included six embryo transfers and a full refund if none result in a live birth. For each round of IVF, I spent about $7,000-8,000 on medications. Medications for IUI were less; the most expensive was the progesterone suppositories. Medications for embryo transfers were in the middle; for one of my transfers we did a "natural" cycle that nevertheless included Menopur, which I think is about $700 for a five-dose box.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
Dr. Reh strongly prefers transferring only one embryo. She repeatedly expressed that she was trying to get me pregnant with exactly one baby.
8
Doctor
Andrea Reh
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unsuccessful
NPS
3
NPS
7
Age 38 - 39
Unexplained
European
1st of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
[Dr. Andrea Reh] did not review my records before the appointments, and it felt like she does not remember any information pertaining to my previous treatment under her supervision...I wanted to see a different provider in Shady Grove Fertility, but it would have added two more months of waiting...During 6 months of treatment, I saw her only three times (initial consult, one monitoring ultrasound, and follow-up consult). The rest of the communication with Dr. was done through the nurse.
I really liked that SGF has multiple locations and early morning monitoring appointments which provided great flexibility. Scheduling is very easy. They are quick in responding to most of the questions via the patient portal. All communication on your treatment is done through the nurse...During 6 months of treatment, I saw [Dr. Reh] only three times (initial consult, one monitoring ultrasound, and follow-up consult).
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
I wanted to see a different provider in Shady Grove Fertility, but it would have added two more months of waiting for my initial consult so I agreed to proceed with Dr. Reh. During 6 months of treatment, I saw her only three times (initial consult, one monitoring ultrasound, and follow-up consult). The rest of the communication with Dr. was done through the nurse. I did not feel I got sufficient explanations of why specific treatment was chosen based on my situation (e.g. natural vs. medicated IUI, choice of specific protocol). I felt part of the problem was that she did not review my records before the appointment, so she did to have any specific suggestions on my treatment during our conversations. I was receiving written recommendations on my treatment only after my appointment with Dr. Reh which made it more difficult to ask questions. She also did not seem caring.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Try to do your own research on possible treatments and make a list of questions that you may have about it before the appointments.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
I did not feel any personal attitude from Dr. Reh's side. She did not review my records before the appointments, and it felt like she does not remember any information pertaining to my previous treatment under her supervision.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
I did two IUIs using clomid, ovidrel and progesteron. I did not receive any rationale for why these medications were chosen for my cycle. I tolerated them well, and my response was also good, but both cycles failed.
Describe your experience with Shady Grove Fertility WMA.
I really liked that SGF has multiple locations and early morning monitoring appointments which provided great flexibility. Scheduling is very easy. They are quick in responding to most of the questions via the patient portal. All communication on your treatment is done through the nurse. She has been indeed wonderful, but I would have hoped to be able to ask Dr. questions directly and receive some explanations from her as well. I felt disappointed that IUIs (and most of the monitoring) are performed by nurces. The billing was not always consistent (I was billed in different ways for absolutely identical encounters.)
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
Costs through our insurance: Initial consult $200 First IUI cycle $1200 Second IUI cycle $800 (had fewer monitoring appointments), plus meds.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
N/a
3
Doctor
Andrea Reh
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
3 of 5
7
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2023, Successful
NPS
10
NPS
10
Age 40 - 45
1 IUI
2 Embryo Freezing
Anovulation
PCOS
South Asian
Income $200K - $499K
Engineer
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Malik was very comforting to talk to and very relatable. She would always explain anything I required further explanation for. When I would be worried about outcomes and have high anxiety, she would understand where I am coming from and help me understand the likely outcomes. Me and my husband were completely committed to continue trying until we had our baby and now currently pregnant with twins.
Shady Grove is a large practice which means more locations and options for treatment. I didn't have to drive far to get my check ups which was very convenient. Also, billing was organized since they are a large practice which made it easy for me to pay my bills...I had 2 different nurses during my last treatment cycle because the first nurse had left the practice. Even though I was in the middle of treatment, no one dropped the ball. I was assigned to the new nurse and she was aware of my protocol and everything went smoothly.
How was your experience with Shruti Malik at Shady Grove Fertility WMA?
Going through fertility treatments is hard and I was hoping we would have our first baby on the first try. We did get pregnant from our IUI but miscarried. Dr. Malik advised me on doing IVF FETs as I was already 38 when I first met her. We did 2 rounds of embryo preservation and I am so grateful for that advise. We have a 2.5 year old toddler and are currently pregnant with twins from our FET procedures. I am grateful for having all my options explained to me so we could make the best decision for our growing family.
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility WMA?
Just have patience, it takes a while to understand the long process of trying to get to the point of being pregnant. Also, don't give up hope. It's a numbers game and you have to keep trying until your successful with a baby.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility WMA?
Dr. Malik was very comforting to talk to and very relatable. She would always explain anything I required further explanation for. When I would be worried about outcomes and have high anxiety, she would understand where I am coming from and help me understand the likely outcomes. Me and my husband were completely committed to continue trying until we had our baby and now currently pregnant with twins.
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility WMA and their degree of success.
Our FET treatments included doing progesterone shots, estrogen pills, lovonox blood thinner shots and prenatal vitamins and maintaining my thyroid at a .2 tsh level. I have PCOS and hypothyroid.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Carrie)
I had 2 different nurses during my last treatment cycle because the first nurse had left the practice. Even though I was in the middle of treatment, no one dropped the ball. I was assigned to the new nurse and she was aware of my protocol and everything went smoothly.
Describe your experience with Shady Grove Fertility WMA.
Shady Grove is a large practice which means more locations and options for treatment. I didn't have to drive far to get my check ups which was very convenient. Also, billing was organized since they are a large practice which made it easy for me to pay my bills.
Describe your experience with your monitoring appointments at Shady Grove Fertility WMA.
They had monitoring hours and the appts were in the mornings and very easy for me to get to. They worked with my schedule.
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility WMA.
We had fertility benefits from our health insurance so I am not sure of the costs.
Describe Shruti Malik's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
I believe it is SGF policy to only do eSET due to risk to me as an advanced maternal aged woman.
10
Doctor
Shruti Malik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
PCOS
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh is a wonderful provider would be an understatement. She is outstanding and provided a warm and successful experience from beginning to end. Because of Dr. Reh, we now have a beautiful daughter. All credit goes to her...From our very first visit with Dr. Reh, my husband and I knew we could trust her...If I choose to move forward with a second embryo transfer, I will make sure Dr. Reh is my provider. She is outstanding and the absolute best
The volume at Shady Grove is very high. Many many patients walk through the doors, but don't let that deter you. The staff is very professional and patients are never just "numbers"...large institution and you may not always see Dr. Reh at your appointments. Trust the process. She is still overseeing your treatment and is always available via her staff...To say Dr. Reh is a wonderful provider would be an understatement. She is outstanding and provided a warm and successful experience from beginning to end. Because of Dr. Reh, we now have a beautiful daughter. All credit goes to her and her team.
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
To say Dr. Reh is a wonderful provider would be an understatement. She is outstanding and provided a warm and successful experience from beginning to end. Because of Dr. Reh, we now have a beautiful daughter. All credit goes to her and her team. From our very first visit with Dr. Reh, my husband and I knew we could trust her. She directed us to begin our journey with medicated/timed cycles. We tried four cycles of Letrozole. After that treatment did not result in pregnancy, we moved to IVF. Dr. Reh explained thoroughly explained the IVF process and our individualized odds of success. We were incredibly confident in her treatment plan. We underwent one egg retrieval cycle which resulted in three PGT-normal embryos. I let my body rest for a few months after the egg retrieval and transferred one embryo, which resulted in a success pregnancy and birth. Dr. Reh personally called me the morning of the egg retrieval to wish me luck and was present for my "graduation" appointment at Shady Grove before I moved to my OBGYN. She was also my provider for several of my monitoring appointments. If I choose to move forward with a second embryo transfer, I will make sure Dr. Reh is my provider. She is outstanding and the absolute best Shady Grove has to offer.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Shady Grove is a large institution and you may not always see Dr. Reh at your appointments. Trust the process. She is still overseeing your treatment and is always available via her staff.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh, her staff and the entire Shady Grove team truly "saw" me. They understood my concerns and goals. I never felt like they were too busy to answer my questions.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
I do not ovulate regularly, so I started with Letrozole and medicated/timed cycles. I completed four cycles of varying dosages. While I did ovulate each time, I did not become pregnant. When I moved to IVF, I used an antagonist protocol (Gonal, Menopur and Cetrotide) for my stimulation cycle. I produced 22 eggs. ICSI was used resulting in three PGT-normal embryos. One embryo was transferred which then gave us a successful pregnancy and a healthy baby girl.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Brittany Lessik, RN)
Brittany was absolutely fantastic in every way! Brittany was extremely responsive and communicative. She quickly answered all of my questions about protocols and prescriptions. However, she was also incredibly sympathetic. She was compassionate during the difficult times and celebrated our wins! Brittany is a tremendous asset to Shady Grove. I feel very very lucky to have had her as my Fertility Care Coordinator.
Describe your experience with Shady Grove Fertility WMA.
The volume at Shady Grove is very high. Many many patients walk through the doors, but don't let that deter you. The staff is very professional and patients are never just "numbers". I utilized the Arlington office for 90% of my appointments, but they do not perform monitoring over the weekends. I was appreciative the Fairfax office accommodated Saturday and Sunday appointments.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
We took advantage of the Shared Risk program. Treatment and medications totaled $30,000.
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
8
Age 35
1 IUI
1 IVF
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Successful
Dr. Malik was an amazing listener and really cared about our results. I saw several NP's for my bloodwork/ultrasound appointments but she was checking in and I knew always reviewing my results. She performed the actual implantation procedure and was always patient to answer my questions...I usually heard from the same nurse on her team which was so helpful for dosage/bloodwork instructions...She spent a super long time getting to know us in my first consult and always took time to answer all of my questions...
Shady Grove Arlington was by far a better experience than Shady Grove Fairfax. The first doctor I had there (older guy) had a terrible bedside manner and didn't explain anything to me. Didn't even ask me very many questions about our history or situation. Dr. Malik and the team at Arlington was a godsend. Even the blood techs were way better! Shoutout to Carmen who ALWAYS found my vein. Fairfax had a few amateurs who took two and three jabs...
How was your experience with Shruti Malik at Shady Grove Fertility WMA?
Dr. Malik was an amazing listener and really cared about our results. I saw several NP's for my bloodwork/ultrasound appointments but she was checking in and I knew always reviewing my results. She performed the actual implantation procedure and was always patient to answer my questions. I would highly recommend her!!
What's one piece of advice would you give a prospective patient of Shruti Malik at Shady Grove Fertility WMA?
Trust her and her team, it seems so overwhelming but you're in good hands and they always give bite sized information to take it day by day.
During treatment, were you treated like a number or a human with Shruti Malik at Shady Grove Fertility WMA?
Dr. Malik was SO MUCH BETTER than the first doctor I saw. She spent a super long time getting to know us in my first consult and always took time to answer all of my questions. She and her staff were wonderful, I usually heard from the same nurse on her team which was so helpful for dosage/bloodwork instructions. She was warm and I would 1000% recommend her to friends (already have)!
Describe the protocols Shruti Malik used in your cycles at Shady Grove Fertility WMA and their degree of success.
We first tried an IUI since we're relatively young and healthy and have unexplained infertility. Rather than continue to try IUI's, we opted to try IVF as insurance didn't pay for any of it, we wanted to put the money towards the better option (percentage of success wise). We did one cycle of IVF, and our first fresh transfer was a success. We are so grateful!
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Brittany)
Brittany was my main point of contact at Shady Grove and would call me every afternoon to give me the results of that mornings tests and explain next steps. She was super patience explaining the dosage of the meds, and there were others who walked me through the meds in person multiple times because I was so intimidated by mixing and shooting. But the whole team was always supportive and wonderful.
Describe your experience with Shady Grove Fertility WMA.
Shady Grove Arlington was by far a better experience than Shady Grove Fairfax. The first doctor I had there (older guy) had a terrible bedside manner and didn't explain anything to me. Didn't even ask me very many questions about our history or situation. Dr. Malik and the team at Arlington was a godsend. Even the blood techs were way better! Shoutout to Carmen who ALWAYS found my vein. Fairfax had a few amateurs who took two and three jabs. Not usually a problem but when it's every morning, it was terrible.
Describe your experience with your monitoring appointments at Shady Grove Fertility WMA.
Mornings were always busy to be expected, wished they had some later options but it is what it is.
Describe the costs associated with your care under Shruti Malik at Shady Grove Fertility WMA.
The cost of the actual IVF were laid out clearly, one thing that wasn't were the meds. We had nothing covered by insurance so while it was estimated we'd pay 5K for meds, it was more like 8K because of increased dosage and refills. Good to know- just over estimate if you're paying out of pocket.
Describe Shruti Malik's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
Dr. Malik strongly recommended we only try one embryo for now since it was our first try, and she was right- it stuck! Grateful to be pregnant with one :)
10
Doctor
Shruti Malik
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
9
NPS
10
Age 37 - 38
2 IVF
European
Income $200K - $499K
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Rey took time to understand my lengthy and complicated journey to pursue IVF treatment. She acknowledged how difficult it was and was kind but clear about her approach...We decided that for my next embryo transfer we would try an unmedicated cycle before transfer since I had been able to get pregnant previously...The natural cycle worked better and my uterine lining got thicker than the previous cycle – my embryo transfer went smoothly and I'm now 9 weeks pregnant....
[at Shady Grove Fertility] Lots of locations, caring staff, considerate team members. Only negative I experienced was that sometimes the AM monitoring staff at Arlington seemed grumpy – perhaps they were understaffed but they were not as friendly as nurse staff at other Shady Grove locations...My primary nurse communicated clearly and was my liaison with Dr Rey. She showed care and a clear understanding of my particular fertility case...
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
Dr Rey was wonderful, she connected with me at important moments, made sure I had time and space to ask questions, and she always made me feel like she was familiar with the details of my fertility journey.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
She has a very calm demeanor but don't take that as a lack of enthusiasm or investment in helping you have a baby.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
Dr Rey took time to understand my lengthy and complicated journey to pursue IVF treatment. She acknowledged how difficult it was and was kind but clear about her approach.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
Started with a standard egg retrieval process with injectable medications. Resulted in 3 day-5 embryos, which were then biopsied for PGT A & PGT M. Only 1 embryo was cleared for transfer. I was hoping for more than 1 viable embryo so Dr Rey counseled me on options and we decided to do a 2nd round of egg retrieval – she upped my medication levels this time, resulting in 6 or 7 embryos that were then sent for genetic testing. Of those, we got 4 viable embryos! Once we had 5 embryos we decided to move forward with a medicated frozen embryo transfer. During the medication lead up to the transfer my uterine lining was not thickening up to an ideal number – I discussed with Dr Rey and since my lining was naturally thin, I opted to move forward with the embryo transfer. I got a positive pregnancy test but had a miscarriage at week 6. I was pretty devastated and doubting myself – thinking I had done something wrong. When talking to Dr. Rey she was honest with me that even she was a bit surprised that I miscarried with a genetically viable embryo, but she explained that PGT testing isn't 100% guaranteed due to what cells are tested in the blastocyst stage. We decided that for my next embryo transfer we would try an unmedicated cycle before transfer since I had been able to get pregnant previously. (I pursued IVF because I had to terminate two wanted pregnancies due to fatal genetic issues, my husband and I are carriers of the same genetic disease) The natural cycle worked better and my uterine lining got thicker than the previous cycle – my embryo transfer went smoothly and I'm now 9 weeks pregnant.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Brittany)
My primary nurse communicated clearly and was my liaison with Dr Rey. She showed care and a clear understanding of my particular fertility case.
Describe your experience with Shady Grove Fertility WMA.
Lots of locations, caring staff, considerate team members. Only negative I experienced was that sometimes the AM monitoring staff at Arlington seemed grumpy – perhaps they were understaffed but they were not as friendly as nurse staff at other Shady Grove locations.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
My fertility care was covered by my employer so I had minimal exposure to costs. I will say that Shady Grove offered financial consultations and plans.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
Dr Rey explained that they typically transfer a single embryo because of the risks associated with twins, especially for someone at my age (37). She also recommended 1 embryo since I had been able to get pregnant naturally in the past and my focus in IVF was pre-implantation genetic testing.
9
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
PCOS
European
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Reh] clearly understood emotions were involved in our decision making process. She was patient as we took our time to decide next steps, changed our minds and was very reassuring with all of our concerns...She increased our letrizole dosage to help increase chances for pregnancy by having multiple eggs produced at once. She was always careful not to over stimulate. We also tried chlomid upon our own request and desire to try other ovulation stimulating medication. And finally she was a pro at our IVF...
The nurses [at Shady Grove Fertility] were extremely responsive to questions about the treatment. They not only provided detailed answers that were easy to follow, but they were very quick to respond...once you get to your first treatment, the place runs like a well oiled machine. Communication through the portal is extremely efficient and the pharmacy recommendations are phenomenal. Appointments are easy to schedule...
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
I could not have asked for a better doctor. Fertility treatment is always challenging, but Dr. Reh made the process easier. She was extremely patient and excellent at making sure to address all of our concerns.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Follow the process and be patient because fertility treatment takes time (after all, one cycle is a minimum of 28 days).
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
She clearly understood emotions were involved in our decision making process. She was patient as we took our time to decide next steps, changed our minds and was very reassuring with all of our concerns..
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
She increased our letrizole dosage to help increase chances for pregnancy by having multiple eggs produced at once. She was always careful not to over stimulate. We also tried chlomid upon our own request and desire to try other ovulation stimulating medication. And finally she was a pro at our IVF. She carefully adjusted the medication for optimal results (maximizing the number of developed eggs at the same time) and we had resounding success.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Tammy, Brittany, Rachel)
The nurses were extremely responsive to questions about the treatment. They not only provided detailed answers that were easy to follow, but they were very quick to respond.
Describe your experience with Shady Grove Fertility WMA.
It takes a while to enter the system in terms of registering and initial testing. But once you get to your first treatment, the place runs like a well oiled machine. Communication through the portal is extremely efficient and the pharmacy recommendations are phenomenal. Appointments are easy to schedule.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
My insurance only covered initial diagnostic treatment. The fertility treatment itself was out-of-pocket, though the clinic did give information on financial resources if needed.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
We did PGT-A testing and therefore only did a single embryo transfer.
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 26
4 Fertility Medications
PCOS
Latinx
Income $100K - $199K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh was able to personalize her approach to help get me pregnant. She reviewed the results each month and adjusted medications as needed. She was friendly and knowledgeable and I felt confident in trusting her opinion...Each month the amount of letrozole that I took increased slightly to help with my egg development and it adjusted at that level to ensure that the chance of multiples were reduced...
Lana [coordinator at Shady Grove Fertility] was very friendly and always prompt to respond to any questions. She was the only coordinator that I had through my journey and I was fortunate that I always had a direct contact for my concerns...My only negative comment is that I have had an employee claim that I needed to pay a large sum before leaving my appointment and after I spoke to the finance department learned that she was incorrect. Otherwise, I never had an issue...
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh was able to personalize her approach to help get me pregnant. She reviewed the results each month and adjusted medications as needed. She was friendly and knowledgeable and I felt confident in trusting her opinion. I had a great experience with her and I have recommended her to others struggling with fertility.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh has years of experience helping others get pregnant. She knows how to guide her patients to a healthy, safe pregnancy. I personally have recommended her to friends/colleagues and encourage prospective patients to meet with her as well.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh reviewed all of my information even if she was not able to see me at each visit. She updated treatment each month, as needed, and personalized her approach to help get me pregnant. She was kind and knowledgeable while being straight forward with the process and information.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
I took letrozole to induce ovulation because I do not a regular cycle (due to PCOS). I also took a trigger shot each month followed by progesterone pills. I completed this process for 4 months before getting pregnant. Each month the amount of letrozole that I took increased slightly to help with my egg development and it adjusted at that level to ensure that the chance of multiples were reduced.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Lana)
Lana was very friendly and always prompt to respond to any questions. She was the only coordinator that I had through my journey and I was fortunate that I always had a direct contact for my concerns. 100% recommend!
Describe your experience with Shady Grove Fertility WMA.
Overall, the people at the clinic are very friendly. My only negative comment is that I have had an employee claim that I needed to pay a large sum before leaving my appointment and after I spoke to the finance department learned that she was incorrect. Otherwise, I never had an issue.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
Same day lab work cost about $50-$75 with insurance per cycle. My medications (letrozole/trigger shot) were about $75-$100 per cycle with insurance. I also had a co-payment of $35 for visits.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
N/A
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 37 - 38
2 Fertility Medications
Unexplained
European
Ashkenazi Jewish
Income $200K - $499K
3rd of 3 Docs
2 IUI With Other Docs
4 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Reh took the time to call us when we didn't have an appointment and discuss our questions at no additional charge...Dr. Reh recommended an ERA prior to transfer...That ERA showed that we needed 11 hours less progesterone and we made that adjustment for the frozen embryo transfer...she is busy and she may not see you personally at each appointment. That does not mean that she isn't checking your records and communicating with the staff....
Lana was our nurse [at Shady Grove Fertility] and we could not possibly say enough wonderful things about her. I received portal messages consistently within hours of messaging. She would call if she thought my question was better answered by talking - even if no actual information needed to be imparted, just reassurance...Financial counselors are assigned to specific physicians, so when selecting a doctor at Shady Grove, you should also ask about their nursing and financial staff because those are the people that will affect your experience 80% of the time.
How was your experience with Andrea Reh at Shady Grove Fertility WMA?
We did not see Dr. Reh personally many times. I met her in person twice - once for a saline sonogram and once for our final ultrasound. However, we had a virtual consult and several phone calls to discuss our options and treatment plan. I know some might have a problem with not seeing their doctor personally for every appointment, but I never felt like there was any lost information or miscommunication. Her treatment plan as described was being carried out every time.
What's one piece of advice would you give a prospective patient of Andrea Reh at Shady Grove Fertility WMA?
Be able to discuss your history in detail during the consult. She had not reviewed my records in detail, but once I explained our background in about 10 minutes of our 60 minute consult, she was able to talk to us about our previous cycles. Just understand that she is busy and she may not see you personally at each appointment. That does not mean that she isn't checking your records and communicating with the staff.
During treatment, were you treated like a number or a human with Andrea Reh at Shady Grove Fertility WMA?
Dr. Reh took the time to call us when we didn't have an appointment and discuss our questions at no additional charge. Although we had additional embryos for use at another location (which we couldn't access due to COVID), she said she was going to treat us like we only had one. She recommended an ERA - something our previous clinic didn't advise, but we were interested in.
Describe the protocols Andrea Reh used in your cycles at Shady Grove Fertility WMA and their degree of success.
We came to Dr. Reh's office following treatment at 2 other clinics. We left the first clinic due to a move and the second clinic shut down because of a lab accident. We had one Day 6 tested embryo available to us to use for a frozen transfer. Dr. Reh recommended an ERA prior to transfer, which our previous clinic did not support until at least two failed transfers. That ERA showed that we needed 11 hours less progesterone and we made that adjustment for the frozen embryo transfer. I obviously do not know what would have happened had we not done that ERA, but our first transfer was successful and we are currently pregnant with identical twins. We are certainly very satisfied with the outcome.
Describe your experience with your nurse at Shady Grove Fertility WMA. (Assigned nurse: Lana Truong)
Lana was our nurse and we could not possibly say enough wonderful things about her. I received portal messages consistently within hours of messaging. She would call if she thought my question was better answered by talking - even if no actual information needed to be imparted, just reassurance. She always remembered how we prefer communication depending on the day. The most important thing she did was adjust our Frozen Embryo Transfer on the fly. We had a thyroid test come back too high, and I was uncomfortable with proceeding with transfer assuming that a medication adjustment would make it alright to transfer in time. She changed everything within 15 minutes of our baseline appointment and set up a new transfer in 20 minutes with minimal delay to our transfer and no cancellation or change charges to us. Our experience with Lana is the biggest reason that we continue to recommend Shady Grove to friends seeking fertility care.
Describe your experience with Shady Grove Fertility WMA.
Our financial coordinator Melissa was also a critical part of our positive experience at Shady Grove. Melissa actually worked with our insurance company directly and ensured that we did not pay one cent outside the global fee for the transfer - and we have a very frustrating insurance provider. We never waited more than a few hours for a response and she often replied to me after business hours. Shady Grove has multiple clinics across the country. I would say that a weakness is that you can never guarantee you will have your personal reproductive endocrinologist at any given appointment, including egg retrievals or transfers if that matters to you. That means that you really have to be comfortable seeing many different people. While we didn't experience this personally, there are too many people who struggle with their financial counselors and it seems like systemic failing in their system overall. Financial counselors are assigned to specific physicians, so when selecting a doctor at Shady Grove, you should also ask about their nursing and financial staff because those are the people that will affect your experience 80% of the time.
Describe the costs associated with your care under Andrea Reh at Shady Grove Fertility WMA.
We paid for the Global Frozen Embryo Transfer Fee with the Military Discount. It was $3910 and insurance covered all medications. That was the only thing we paid. Our financial counselor let us know that Shady Grove was raising their prices in a few days and advised us to pay early, which saved us several hundred dollars.
Describe Andrea Reh's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility WMA.
We did not have multiple embryos to transfer, so this was not an option for us.
10
Doctor
Andrea Reh
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility WMA
Arlington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5