Shannon Medical Center (closed)

Rated 9
Strongly recommend: 100%9
100% strongly recommend
1 review
Operations
10
10
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8
8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

This clinic had 1 office

Harris (closed)
220 E. Harris Avenue
San Angelo, TX 76903
2018, Successful
NPS
10
NPS
9
Age 35
1 Fertility Medications
Uterine Fibroids
Unexplained
Income $100K - $199K
Lawyer
2nd of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Wiggins-Smith was very honest about my history of not conceiving over many years. We discussed my age and the fact that I'm not a high-risk pregnancy yet, but we should definitely be proactive about conceiving as soon as possible. The only negative thing is how long I had to wait to see her. She is in high demand... I'm on 100 mg of Clomid, with a booster shot next week before I ovulate. She was concerned about testosterone levels,
The clinic [Shannon Medical Ctr] is very well run and organized. They handle a large number of patients per day, and do it well. They have staff to answer phones consistently, but wait times are sometimes longer than I would like.... Linda is very hands on. She has answered the phone every time I have called and is willing to talk with me as long as I want to.... My medicines have not been that expensive. I don't know about anything in the future since I'm on round 2 of Clomid
How was your experience with Jenny Wiggins-Smith at Shannon Medical Center (closed)?
Dr. Wiggins-Smith was very honest about my history of not conceiving over many years. We discussed my age and the fact that I'm not a high-risk pregnancy yet, but we should definitely be proactive about conceiving as soon as possible. The only negative thing is how long I had to wait to see her. She is in high demand, so I understand waiting, but it's still tough
What's one piece of advice would you give a prospective patient of Jenny Wiggins-Smith at Shannon Medical Center (closed)?
Call now to get in ASAP
During treatment, were you treated like a number or a human with Jenny Wiggins-Smith at Shannon Medical Center (closed)?
She cared about me, my journey and frustrations. She made a point to connect with me and make sure I knew that she cared.
Describe the protocols Jenny Wiggins-Smith used in your cycles at Shannon Medical Center (closed) and their degree of success.
I'm still in my first treatment cycle with Dr. Wiggins-Smith. I'm on 100 mg of Clomid, with a booster shot next week before I ovulate. She was concerned about testosterone levels, so she ran extra bloodwork to make sure everything was ok.
Describe your experience with your nurse at Shannon Medical Center (closed). (Assigned nurse: Linda)
Linda is very hands on. She has answered the phone every time I have called and is willing to talk with me as long as I want to.
Describe your experience with Shannon Medical Center (closed).
The clinic is very well run and organized. They handle a large number of patients per day, and do it well. They have staff to answer phones consistently, but wait times are sometimes longer than I would like.
Describe the costs associated with your care under Jenny Wiggins-Smith at Shannon Medical Center (closed).
My medicines have not been that expensive. I don't know about anything in the future since I'm on round 2 of Clomid
10
Doctor
Jenny Wiggins-Smith
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Shannon Medical Center (closed)
Harris (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5