Shoemaker OB-Gyn

1 doctors work here

Rated 9.7
Strongly recommend: 100%9.7
100% strongly recommend
3 reviews
Operations
9.3
9.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.3
9.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
9.3
9.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
10
10
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Fairhope
188 Hospital Dr., Suite #304
Fairhope, AL 36532

3 patient reviews

2017 - 2018, Unknown Success
NPS
5
NPS
9
Age 30 - 31
7 Fertility Medications
Anovulation
Recurrent Pregnancy Loss
Unexplained
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Doesn't Recommend
Strongly Recommends
Success w/ Doc Not sure
We went through 3 more cycles of Clomid increased to 100mg [with Dr. Jessica Jones]. For the fifth cycle I was offered the Ovidrel shot, this was a cycle without Clomid. They did an ultrasound and could see that I was ovulating on my own. I had no lab work until my beta and I had to ask them to test my progesterone as well. It was low so I was prescribed suppositories until I made it to 12 weeks.
The nurses [at Shoemaker OB-Gyn] are wonderful for the most part. They genuinely care. They showed more compassion throughout my miscarriages than the doctor did. They are also very quick to return your phone calls and address concerns.... I have been a patient at this clinic for years and the nurses have always been amazing. I have never had a problem until I tried to refill a medication that I had been put on for sleep after losing my son. The nurse was extremely rude and treated me like a drug addict, telling me that my 30 day prescription should be lasting me longer than the 42 days it already had.
How was your experience with Jessica Jones at Shoemaker OB-Gyn?
My first experience was for a pap smear when I could not get an appointment with the other doctor in the practice, Dr Shoemaker. I thought she had a wonderful personality and unlike some of the others very gentle.
What's one piece of advice would you give a prospective patient of Jessica Jones at Shoemaker OB-Gyn?
Do your own research.
During treatment, were you treated like a number or a human with Jessica Jones at Shoemaker OB-Gyn?
Very friendly.
Describe the protocols Jessica Jones used in your cycles at Shoemaker OB-Gyn and their degree of success.
Our first cycle was Clomid alone at 50 mg. The office called to tell me that it didn't work because my progesterone blood test showed that I hadn't ovulated. This was not true as I was indeed pregnant. I called to tell them I was pregnant and that my progesterone was too low to indicate ovulation. They made me wait 4 weeks to come in and it was determined at that appointment that I had a missed miscarriage. We went through 3 more cycles of Clomid increased to 100mg. For the fifth cycle I was offered the Ovidrel shot, this was a cycle without Clomid. They did an ultrasound and could see that I was ovulating on my own. I had no lab work until my beta and I had to ask them to test my progesterone as well. It was low so I was prescribed suppositories until I made it to 12 weeks. At 17 week I went in to have my anatomy scan and was told my baby had literally died overnight. I was offered no additional testing by Dr Jones to determine why this kept happening. Any time I have asked questions or told her the observations of the ob that delivered my son I have been met with nothing but defensiveness.
Describe your experience with the nursing staff at Shoemaker OB-Gyn.
I have been a patient at this clinic for years and the nurses have always been amazing. I have never had a problem until I tried to refill a medication that I had been put on for sleep after losing my son. The nurse was extremely rude and treated me like a drug addict, telling me that my 30 day prescription should be lasting me longer than the 42 days it already had.
Describe your experience with Shoemaker OB-Gyn.
The nurses are wonderful for the most part. They genuinely care. They showed more compassion throughout my miscarriages than the doctor did. They are also very quick to return your phone calls and address concerns.
Describe the costs associated with your care under Jessica Jones at Shoemaker OB-Gyn.
Only my deductible and copays.
5
Doctor
Jessica Jones
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
1 of 5
9
Clinic
Shoemaker OB-Gyn
Fairhope
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016, Successful
NPS
10
NPS
10
Age 30
1 Fertility Medications
Tubal Blockage
Income $50K - $99K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Shoemaker does an excellent job of making you feel comfortable, of adequately explaining procedures and results, and of remaining optimistic. One down side is you do not always see him since he is so busy.... I took ovidrel for one month until they determined I had a tubal blockage. He then referred me to another more specialized fertility doctor
The nursing staff [at Thomas Hospital Shoemaker] was kind and caring. They went out of their way to make sure I felt comfortable. They always returned calls in a timely manner and always took the time to answer my questions, etc.... The clinic was very organized regarding billing, prescriptions, scheduling, etc. They also were very willing to work with my complicated schedule.
How was your experience with Marshall Shoemaker (OB/GYN) at Shoemaker OB-Gyn?
Dr. Shoemaker does an excellent job of making you feel comfortable, of adequately explaining procedures and results, and of remaining optimistic. One down side is you do not always see him since he is so busy.
What's one piece of advice would you give a prospective patient of Marshall Shoemaker (OB/GYN) at Shoemaker OB-Gyn?
Be open to his advice and knowledge. He properly diagnosed me with a tubal blockage and immediately referred me to someone with more specialized knowledge.
During treatment, were you treated like a number or a human with Marshall Shoemaker (OB/GYN) at Shoemaker OB-Gyn?
Dr. Shoemaker went out of his way to make me feel comfortable and to learn about me personally. He remembered my case and the many details.
Describe the protocols Marshall Shoemaker (OB/GYN) used in your cycles at Shoemaker OB-Gyn and their degree of success.
I took ovidrel for one month until they determined I had a tubal blockage. He then referred me to another more specialized fertility doctor.
Describe your experience with the nursing staff at Shoemaker OB-Gyn.
The nursing staff was kind and caring. They went out of their way to make sure I felt comfortable. They always returned calls in a timely manner and always took the time to answer my questions, etc.
Describe your experience with Shoemaker OB-Gyn.
The clinic was very organized regarding billing, prescriptions, scheduling, etc. They also were very willing to work with my complicated schedule.
10
Doctor
Marshall Shoemaker (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shoemaker OB-Gyn
Fairhope
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2015, Successful
NPS
10
NPS
10
Age 35
4 Fertility Medications
PCOS
Income $50K - $99K
Teacher
2nd of 2 Docs
16 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Within 24 hours I had been properly diagnosed with PCOS, my medication changed and had a new course of treatment for my next cycle.
Dr. Shoemaker and his office staff [m]ade each step in the process comfortable. Be patient. He's very busy. For good reason. He's the best. :)
How was your experience with Marshall Shoemaker (OB/GYN) at Shoemaker OB-Gyn?
My husband and I had been seeing another local doctor for fertility issues for about 2 years before we became a patient of Dr. Showmaker's. He took the time to listen to our history, fears and concerns before he did an examination and full blood work. Within 24 hours I had been properly diagnosed with PCOS, my medication changed and had a new course of treatment for my next cycle. I had one complete cycle on the new plan and by my next cycle I was pregnant.
What's one piece of advice would you give a prospective patient of Marshall Shoemaker (OB/GYN) at Shoemaker OB-Gyn?
Be patient. He's very busy. For good reason. He's the best. :)
During treatment, were you treated like a number or a human with Marshall Shoemaker (OB/GYN) at Shoemaker OB-Gyn?
Dr. Shoemaker and his office staffade each step in the process comfortable. He became my primary obgyn doc once we conceived and the months leading up to our babies deliveries were very enjoyable.
10
Doctor
Marshall Shoemaker (OB/GYN)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shoemaker OB-Gyn
Fairhope
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Educational Resources
7 of 5

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