Spring Fertility East Bay

4 doctors work here

Rated 9.7
Strongly recommend: 90%Neutral: 10%9.7
90% strongly recommend
79 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.8
9.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.5
9.5
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.5
8.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.4
9.4
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
9.6
9.6
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
9.4
9.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

Danville
905 San Ramon Valley Blvd
Danville, CA 94526
Oakland - East Bay
80 Grand Avenue
Oakland, CA 94612

79 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
9
NPS
9
Age 37 - 38
1 IUI
1 IVF
Unexplained
South Asian
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fisher is awesome. Goes out of his way to answer questions and takes time make you feel confident in the decisions and treatment. He and his wife had their kids via ivf so I think he gets it. He is honest about changing protocol when required and analyzing what’s working and what’s not...Very standard protocols. We transferred a frozen embryo from a previous cycle right after a new egg freezing cycle and that resulted in a miscarriage. He called it “bait and switch” and it wasn’t a very common use. When we transferred another frozen embryo after a break and that was successful!
You’re seen by your actual doctor [at Spring Fertility]! It’s awesome and pretty unique. Everything is very organized and runs on time. It’s nice to have drinks and snacks in waiting room too. Spring has a good reputation and I think it’s well deserved...Dr. Fisher is awesome. Goes out of his way to answer questions and takes time make you feel confident in the decisions and treatment. He and his wife had their kids via ivf so I think he gets it. He is honest about changing protocol when required and analyzing what’s working and what’s not.
How was your experience with Thomas Fisher at Spring Fertility East Bay?
Dr. Fisher is awesome. Goes out of his way to answer questions and takes time make you feel confident in the decisions and treatment. He and his wife had their kids via ivf so I think he gets it. He is honest about changing protocol when required and analyzing what’s working and what’s not.
What's one piece of advice would you give a prospective patient of Thomas Fisher at Spring Fertility East Bay?
Ask as many questions as you want!
Describe the protocols Thomas Fisher used in your cycles at Spring Fertility East Bay and their degree of success.
Very standard protocols. We transferred a frozen embryo from a previous cycle right after a new egg freezing cycle and that resulted in a miscarriage. He called it “bait and switch” and it wasn’t a very common use. When we transferred another frozen embryo after a break and that was successful!
Describe your experience with Spring Fertility East Bay.
You’re seen by your actual doctor! It’s awesome and pretty unique. Everything is very organized and runs on time. It’s nice to have drinks and snacks in waiting room too. Spring has a good reputation and I think it’s well deserved.
Describe Thomas Fisher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility East Bay.
Singles only
9
Doctor
Thomas Fisher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, 29 Eggs Frozen
NPS
9
NPS
10
Age 31
1 Egg Freezing
European
Ashkenazi Jewish
Income $200K - $499K
Lawyer
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Dovey is very professional. She was honest with me about my fertility options and likely egg yield. She talked me through every procedure and timeline and worked to help me understand the whole process. I felt very safe and comfortable working with her...Dr. Dovey was really kind and always talked me through procedures...
Spring is great. The facilities are new and clean. Everyone is welcoming, from the moment you enter the door to the time you leave. I felt very safe and well cared for, and ended up with more eggs than expected...My primary care nurse, Mel, would always call to walk through portal instructions. So not only did I have all instructions in writing, but I could also ask her questions on the phone and review any issues or concerns I was having.
How was your experience with Serena Dovey at Spring Fertility East Bay?
Dr. Dovey is very professional. She was honest with me about my fertility options and likely egg yield. She talked me through every procedure and timeline and worked to help me understand the whole process. I felt very safe and comfortable working with her.
During treatment, were you treated like a number or a human with Serena Dovey at Spring Fertility East Bay?
Dr. Dovey was really kind and always talked me through procedures
Describe your experience with your nurse at Spring Fertility East Bay. (Assigned nurse: Melanie)
My primary care nurse, Mel, would always call to walk through portal instructions. So not only did I have all instructions in writing, but I could also ask her questions on the phone and review any issues or concerns I was having.
Describe your experience with Spring Fertility East Bay.
Spring is great. The facilities are new and clean. Everyone is welcoming, from the moment you enter the door to the time you leave. I felt very safe and well cared for, and ended up with more eggs than expected.
9
Doctor
Serena Dovey
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, 29 Eggs Frozen
NPS
10
NPS
10
Age 31
30 Egg Freezing
European
Ashkenazi Jewish
Income $200K - $499K
Lawyer
2nd of 2 Docs
273 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Okeigwe is so warm and personable. She took over my care while my doctor was out for a conference and the transition was seamless. She did a phenomenal job performing my procedure and made sure I had medication to help with OHSS...performed my egg retrieval procedure. She did a phenomenal job of explaining everything that would happen before the procedure and then again, just before the procedure. She's a wonderful doctor.
Spring is a great clinic. The facilities are new and up to date. The staff is incredibly friendly and prompt--I never waited longer than 2-3 minutes for my appointment. I had a great experience working with Spring...Dr. Okeigwe performed my egg retrieval procedure. She did a phenomenal job of explaining everything that would happen before the procedure and then again, just before the procedure. She's a wonderful doctor.
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe performed my egg retrieval procedure. She did a phenomenal job of explaining everything that would happen before the procedure and then again, just before the procedure. She's a wonderful doctor.
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe is so warm and personable. She took over my care while my doctor was out for a conference and the transition was seamless. She did a phenomenal job performing my procedure and made sure I had medication to help with OHSS.
Describe your experience with Spring Fertility East Bay.
Spring is a great clinic. The facilities are new and up to date. The staff is incredibly friendly and prompt--I never waited longer than 2-3 minutes for my appointment. I had a great experience working with Spring.
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
9
Age 41 - 42
2 IVF
Uterine Fibroids
South Asian
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Okeigwe has the rare combination of extremely high competence and extremely high care/ compassion. She is without a doubt one of the best clinicians I have ever seen...She was extremely kind, warm, and empathetic. She was very compassionate towards me and adjusted her approach based on my needs and fears...Dr. Okeigwe is able to deeply understand and adjust as needed...
[Spring Fertility] Great facility Highly efficient Well organized Calming look and feel High quality equipment Great patient flow Easy access in Oakland Challenges with parking on some days Extremely professional and cordial staff...Dr. Okeigwe has the rare combination of extremely high competence and extremely high care/ compassion. She is without a doubt one of the best clinicians I have ever seen...
How was your experience with Ijeoma Okeigwe at Spring Fertility East Bay?
Dr. Okeigwe has the rare combination of extremely high competence and extremely high care/ compassion. She is without a doubt one of the best clinicians I have ever seen. I would recommend her with no hesitation to anyone
What's one piece of advice would you give a prospective patient of Ijeoma Okeigwe at Spring Fertility East Bay?
Be open about anything important to you. Dr. Okeigwe is able to deeply understand and adjust as needed
During treatment, were you treated like a number or a human with Ijeoma Okeigwe at Spring Fertility East Bay?
She was extremely kind, warm, and empathetic. She was very compassionate towards me and adjusted her approach based on my needs and fears
Describe your experience with Spring Fertility East Bay.
Great facility Highly efficient Well organized Calming look and feel High quality equipment Great patient flow Easy access in Oakland Challenges with parking on some days Extremely professional and cordial staff
10
Doctor
Ijeoma Okeigwe
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility East Bay
Oakland - East Bay
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5