Spring Fertility New York

4 doctors work here

Rated 9.9
Strongly recommend: 100%9.9
100% strongly recommend
27 reviews
Operations
9.9
9.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.9
9.9
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.4
8.4
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9.8
9.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
9.5
9.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

New York
114 W 41st Street, 2nd Floor
New York, NY 10036

27 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 31 - 32
4 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Hancock listened to all of my concerns and always had an answer to back up my questions, with scientific data to support it. Being diagnosed with unexplained infertility was difficult and caused me to constantly self-diagnose, but Dr. Hancock never made me feel crazy or invalidated...provided me with evidence-based explanations when needed. She was compassionate, but also to the point. She made it a point to always see me at every appointment.
RUN, don't walk to Spring Fertility and book an appointment with Dr. Hancock! She is the most down-to earth, compassionate doctor I have seen. She will truly care about you and your fertility goals, and she will do what needs to be done to get things done...Spring's clinic doesn't make you feel like you're about to embark on the most difficult journey, instead it makes you feel a sense of calm. It is clean, and inviting; the front desk staff are kind and welcoming. For how often you are at the clinic, the atmosphere becomes very important!
How was your experience with Kolbe Hancock at Spring Fertility New York?
Dr. Hancock is the best doctor I have ever had, hands down. Going through fertility treatments is a process, and it's so important you choose and stick with a doctor that you trust to have your best interests at hand. Dr. Hancock always reassured me when I was feeling negative, and always provided me with evidence-based explanations when needed. She was compassionate, but also to the point. She made it a point to always see me at every appointment. Even when I was told on the off chance she was in a procedure and I may have to see a different doctor, she came running to squeeze me in. I tell my husband all the time that I wish I could be best friends with her. I feel truly lucky to have had such an amazing doctor to go through one of the hardest things I have experienced in life thus far.
What's one piece of advice would you give a prospective patient of Kolbe Hancock at Spring Fertility New York?
RUN, don't walk to Spring Fertility and book an appointment with Dr. Hancock! She is the most down-to earth, compassionate doctor I have seen. She will truly care about you and your fertility goals, and she will do what needs to be done to get things done!
During treatment, were you treated like a number or a human with Kolbe Hancock at Spring Fertility New York?
Dr Hancock listened to all of my concerns and always had an answer to back up my questions, with scientific data to support it. Being diagnosed with unexplained infertility was difficult and caused me to constantly self-diagnose, but Dr. Hancock never made me feel crazy or invalidated.
Describe the protocols Kolbe Hancock used in your cycles at Spring Fertility New York and their degree of success.
I did 4 IUIs, 1 egg retrieval, and 2 frozen embryo transfers with Dr. Hancock. All my testing came back normal, so I was diagnosed with unexplained infertility. Dr. Hancock explained my treatment options, and due to insurance, I needed to start with IUI before I could move on to IVF. I received my first positive pregnancy test after my first IUI, sadly that ended in a chemical. Dr. Hancock reassured me by saying that while upsetting, this is actually a good thing because it shows my body can get pregnant. I was very optimistic going into my second IUI, however, that one and the next 2 also failed. It was then time to move on to IVF. Going into IVF I was terrified, but what made me feel better was Dr. Hancock's demeanor. She sat down with us for over an hour via zoom, and answered any and all questions that my husband and I had. She was so knowledgeable about the whole process, and left us feeling ready for this next step, now knowing what to expect. My egg retrieval went amazing. We retrieved 21 eggs, 19 mature, 18 fertilized, and 13 made it to blastocysts. With PGTA testing we were left with 12 embryos and were beyond excited. Then came our first transfer, we used a modified natural protocol, one that Dr. Hancock strongly supports; and since my hormones are all normal and I ovulate normally, it was a good option for me. All went smoothly for the first transfer, however the embryo did not stick. Obviously devastated and confused, Dr. Hancock listened to my concerns (unexplained infertility). While ERA testing is not something they usually recommend after 1 failed transfer, she was willing to do it for me if I really wanted. After speaking with my husband, we decided to forgo it, and proceed with our second transfer instead, with the notion that we would do all the testing needed if this transfer failed. Luckily, we did not need to go there, as our second transfer was successful! We are still in the early stages of pregnancy, but we feel very hopeful and we couldn't have done it without Dr. Hancock.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Kris)
I have nothing bad to say about nurse Kris, and the entire care team at Spring. Nurse Kris is the kindest person I have ever met. Her voice is soft, and she is very articulate. She explains all directions thoroughly, and is always available to answer questions. Insurance claims and getting medications approved by pharmacies were sometimes a urgent matter and Kris worked so incredibly hard to make sure I got everything I needed, when I needed it, so that nothing was delayed. She is the true superhero behind the scenes. BEST. NURSE. EVER.
Describe your experience with Spring Fertility New York.
When showing photos of Spring's clinic to friends the first thing they say is 'boujie' .. and that's exactly right. Walking into Spring's clinic doesn't make you feel like you're about to embark on the most difficult journey, instead it makes you feel a sense of calm. It is clean, and inviting; the front desk staff are kind and welcoming. For how often you are at the clinic, the atmosphere becomes very important!
Describe your experience with your monitoring appointments at Spring Fertility New York.
One of the best parts of Spring, was their convenient scheduling. I work in a school, therefore I have very limited flexibility when it comes to appointments. Spring ALWAYS made it work for my schedule, whether it was 7am appointments, or random appointment times during the day, I was never stressed when scheduling. In addition, I never waited more than 5 minutes for an appointment. This took me by surprise when I first started going to spring, as I am used to waiting 10-20 min at minimum at all Dr appointments- not Spring. There are always people in and out, but you will never see the waiting room completely full. This is such an important aspect when seeking out a fertility clinic.
Describe the costs associated with your care under Kolbe Hancock at Spring Fertility New York.
Spring fertility took my insurance. The only outside costs I paid were co-pays ($30), medication co-pays (varied between $2-$50), and ICSI (3K), embryo biopsy (3k), PGT testing ($300 per embryo). These were not covered by my insurance as we did not have male factor infertility or a history of miscarriages.
10
Doctor
Kolbe Hancock
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 34 - 35
2 IVF
Recurrent Pregnancy Loss
Unexplained
European
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Fischer is a brilliant doctor and scientist. At the same time, she is an excellent and caring clinician with an exceptional bedside manner. Throughout my treatment, starting with our initial meeting and consultation, I felt that she strove to meet me where I was, and I am sure she does so with every one of her patients. She is willing to cater her care to each individual. I am someone who wants a lot of information to understand what is going on (especially when it came to understanding as much as possible about why I had had repeated losses), and she was willing to provide that information to me whenever I had questions and to the extent she was able to find answers for us. She created a trusting relationship right off the bat, and this also allowed me to relax and sometimes let go of needing to understand each step (especially once we were in the thick of egg retrieval, and I just went with whatever she recommended I do).
The [Spring Fertilty] clinic space itself is really nice, and the surgical and lab floor where retrievals happen and eggs are fertilized is state of the art...everything flowed like a well-oiled machine...I rarely had to wait longer than 5 minutes for my appointments to start. It was easy to schedule the next appointment...My only minor critique is related to the finance department. I did occasionally have trouble getting timely responses to emails, though when I did eventually get responses, I was able to get resolution to my questions. I did have to follow up a few times, which was sometimes frustrating.
How was your experience with Catha Fischer at Spring Fertility New York?
Dr. Fischer went above and beyond to provide me with excellent care. I am fairly certain she was supposed to be off work on the day of my second egg retrieval, and she came to do the procedure anyway. (I would note that I don't agree with this, and I think she should take her well earned days off, but I did appreciate it very much!) Our relationship started after I read reviews of Spring and Dr. Fischer specifically on FertilityIQ. My husband and I had a first meeting with her where we discussed our history of miscarriage, and where we began talking about IVF. We came to the table ready to start IVF right away - we did not want to begin with other interventions - and she was understanding of that decision. She immediately began strategizing our next steps for and assured us that she would do all she could to help us find success. Fertility is extremely complicated and there are so many nuances; I always felt that she would provide as much information as we wanted to have about what was going on, and that we could always ask questions. Dr. Fischer is clearly a busy doctor, and very beloved by her patients, but I always felt that she was extremely present every time I saw her for an ultrasound or an appointment during this process. I am grateful to her for her dedication and excellent care, and I would refer my friends to her in a heartbeat.
What's one piece of advice would you give a prospective patient of Catha Fischer at Spring Fertility New York?
She is a popular doctor, so you should book early! :) In all seriousness, I would say that she will take your care seriously and root for your success. She will be as aggressive as she needs to be to get you to the outcome you want.
During treatment, were you treated like a number or a human with Catha Fischer at Spring Fertility New York?
Dr. Fischer is a brilliant doctor and scientist. At the same time, she is an excellent and caring clinician with an exceptional bedside manner. Throughout my treatment, starting with our initial meeting and consultation, I felt that she strove to meet me where I was, and I am sure she does so with every one of her patients. She is willing to cater her care to each individual. I am someone who wants a lot of information to understand what is going on (especially when it came to understanding as much as possible about why I had had repeated losses), and she was willing to provide that information to me whenever I had questions and to the extent she was able to find answers for us. She created a trusting relationship right off the bat, and this also allowed me to relax and sometimes let go of needing to understand each step (especially once we were in the thick of egg retrieval, and I just went with whatever she recommended I do).
Describe the protocols Catha Fischer used in your cycles at Spring Fertility New York and their degree of success.
I did two rounds of egg retrieval back to back. The first was shorter, requirng about 8 days of medication, and the second required about 14 days of medication. I think I was on a fairly routine dosage schedule, but she pushed harder the second round to get more mature eggs. I did typical Gonal-F and Menopur injections the first 5-6 nights and then the antagonist (Cetrotide) was added to suppress ovulation. During the second round, we went longer and my night time injections were reduced slightly towards the end, but we kept going for longer. In the first round, I produced 15 eggs, 9 of which were mature and fertilized via ICSI, and 5 of those became day 6 embryos. We PGT-A tested, and all 5 were euploid. For the second round, I produced 16 eggs, 11 were mature and fertilized via ICSI, and all 11 made it to day 6; 7 were euploid after PGT-A testing. We were very impressed with these results, and were of course grateful that Dr. Fischer achieved such a good outcome for us.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Dana)
Dana was my assigned nurse during the entire process (genetic work up, two egg retrievals, and prep and completion of transfer), and she is wonderful. I felt so lucky to get to work with her. Not only is she extremely smart and on top of the protocol I was on (and I imagine she has a lot of patients!), she had a wonderful and calming presence. Even when she was not available, I was always able to reach someone on Dr. Fischer's care team, and they were all very professional and great to work with. I really appreciated that if someone did not know the answer to a question, they would just say so and then check and call me back. In general, the office experience is very smooth and appointments moved quickly and on time. During the egg retrievals and IVF transfer, I was assisted by a wonderful team of nursing staff on the surgical floor. They were also very kind and had wonderful beside manners.
Describe your experience with Spring Fertility New York.
The clinic space itself is really nice, and the surgical and lab floor where retrievals happen and eggs are fertilized is state of the art. It is just really impressive. Also, everything flowed like a well-oiled machine. Most of us are used to waiting for a long time for appointments with doctors, and I rarely had to wait longer than 5 minutes for my appointments to start. It was easy to schedule the next appointment, and I was rarely at the clinic for longer than 15-20 minutes when I had routine appointments (like ultrasounds). My only minor critique is related to the finance department. I did occasionally have trouble getting timely responses to emails, though when I did eventually get responses, I was able to get resolution to my questions. I did have to follow up a few times, which was sometimes frustrating.
Describe the costs associated with your care under Catha Fischer at Spring Fertility New York.
We had Progyny coverage for the two egg retrievals, so we paid our insurance deductible and the rest (e.g. both retrievals and all associated appointments, as well as medications) was covered. My husband switched jobs after both egg retrievals and we no longer had Progyny, so we paid for our embryo transfer out of pocket (~5K).
Describe Catha Fischer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility New York.
Dr. Fischer (and I believe Spring in general) only transfers one embryo at a time as a matter of policy. My understanding is that they do not make exceptions to this. I agree with this approach because of the risks a multiple pregnancy can present for the mother and for the fetuses. I believe they are making this recommendation because the science supports it, and I did not have a problem with this approach.
What specific things went wrong at Spring Fertility New York?
  • Lost paperwork
Describe the specific things that went wrong at Spring Fertility New York.
As I noted above, an issue came up with finance when only our insurance billing information was sent to the labs doing our genetic workups (we had Progyny at the time, so we the labs should have received our Progyny insurance information). We were able to work this out over the course of several months, though it was occasionally challenging to reach the finance department.
10
Doctor
Catha Fischer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unsuccessful
NPS
10
NPS
10
Age 36
Endometriosis
PCOS
Immunological
European
Income $100K - $199K
3rd of 3 Docs
3 IUI With Other Docs
2 IVF With Other Docs
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Klatsky from the moment on our first zoom call was the first doctor to listen to my medical concerns. He let me know what was happening was wrong and validated my feelings. He took a course of action to actually find out what was wrong and why after five years I could not get pregnant...Even though it didn't work for me I was do happy to finally have a diagnosis of why...He truly is an amazing doctor and I'd recommend anyone to him.
The [Spring Fertility New York] clinic is clean, well organized, the staff is very friendly and knowledgeable, everything from check in to checkout goes smoothly...I could call [nurse] Kris at anytime and she was always there. She would give me the best medical advice and treatment plans, if she didn't know the answer she called me back within an hour after asking the doctor. It felt like she was my nurse and counselor. When the transfers didn't work she was right there on the phone with you making sure that you were okay.
How was your experience with Peter Klatsky at Spring Fertility New York?
Dr. Klatsky from the moment on our first zoom call was the first doctor to listen to my medical concerns. He let me know what was happening was wrong and validated my feelings. He took a course of action to actually find out what was wrong and why after five years I could not get pregnant. He found each medication to put me on that I wasn't going to be allergic to, he got my lining where it needed to be! Even though it didn't work for me I was do happy to finally have a diagnosis of why. He was the only doctor that figured it out for me. I would go to him time and time again of I could just for the quality of care and honesty he gives. He truly is an amazing doctor and I'd recommend anyone to him.
What's one piece of advice would you give a prospective patient of Peter Klatsky at Spring Fertility New York?
Listen to him and let him do a fresh start for you, he will help you get to your end goal. If not the end goal then the exact reason why it is not working.
During treatment, were you treated like a number or a human with Peter Klatsky at Spring Fertility New York?
I felt like a human because they truly care. I traveled there from six hours away and saw him in the hallway and he knew who I was. You get your own nurse as well. I call and she answered. I felt cared for, listened to, and everything was not sugar coated it was explained in full detail.
Describe the protocols Peter Klatsky used in your cycles at Spring Fertility New York and their degree of success.
For me mine was tricky because I was allergic to everything! We just used Letrozole and a steroid to get my lining thick.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Kristin)
I could call Kris at anytime and she was always there. She would give me the best medical advice and treatment plans, if she didn't know the answer she called me back within an hour after asking the doctor. It felt like she was my nurse and counselor. When the transfers didn't work she was right there on the phone with you making sure that you were okay.
Describe your experience with Spring Fertility New York.
Nothing negative to say, they are top notch. The clinic is clean, well organized, the staff is very friendly and knowledgeable, everything from check in to checkout goes smoothly. They are one of the best in egg quality I had a friend go here who had three failed egg retrieval. She came here and was able to get 4 viable embryos! They are just truly the best.
Describe the costs associated with your care under Peter Klatsky at Spring Fertility New York.
Costs were around $4,500 per transfer
Describe Peter Klatsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility New York.
We just transferred one embryo at a time due to embryos not implanting. We did not want to do two just incase it did not work.
10
Doctor
Peter Klatsky
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
10
Age 34
1 IVF
1 Embryo Freezing
Poor Egg Quality
Uterine Fibroids
Unexplained
Latinx
Income $500K+
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Doctor Fisher perfectly combines being kind, direct, and positive while maintaining realistic expectations. She is also very lighthearted, which would make you feel comfortable during the long and complex process of IVF...My first cycle used an antagonist protocol, and I didn't have good results, but when discussing the process results, Doctor Fischer suggested a mid-luteal protocol and growth hormone. I feel optimistic knowing my doctor can offer different options.
The [Spring Fertility] clinic location is fantastic, easy to get to from wherever you are in the city. What I valued the most was the early appointments because my job is super restrictive. I was always seen on time and made it to work on time, after my monitoring appointments. If the doctor did ultrasounds on other patients, I got my blood drawn. The medical assistants were efficient at keeping everyone moving as fast as possible. They are so organized, and the clinic faculties are very clean.
How was your experience with Catha Fischer at Spring Fertility New York?
Doctor Fisher perfectly combines being kind, direct, and positive while maintaining realistic expectations. She is also very lighthearted, which would make you feel comfortable during the long and complex process of IVF.
What's one piece of advice would you give a prospective patient of Catha Fischer at Spring Fertility New York?
Just make the initial appointment and let her guide you. If you have any suspicions about fertility issues, even if your primary care doctor disagrees, get evaluated. The earlier you schedule an appointment, the better. The doctor can only do so much, and every year counts.
During treatment, were you treated like a number or a human with Catha Fischer at Spring Fertility New York?
I always felt treated as an individual and with respect. The team worked with my cycle, and my timelines and didn’t medicate me to fit into a particular schedule like other clinics do.
Describe the protocols Catha Fischer used in your cycles at Spring Fertility New York and their degree of success.
My first cycle used an antagonist protocol, and I didn't have good results, but when discussing the process results, Doctor Fischer suggested a mid-luteal protocol and growth hormone. I feel optimistic knowing my doctor can offer different options.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Maggie is exceptionally helpful.)
Maggie is super helpful. She was able to schedule another cycle asap when something on my schedule changed. Always promptly replied to my emails and worked to get my medicines incredibly fast.
Describe your experience with Spring Fertility New York.
The clinic location is fantastic, easy to get to from wherever you are in the city. What I valued the most was the early appointments because my job is super restrictive. I was always seen on time and made it to work on time (7:40 am, a few stops away in the subway) after my monitoring appointments. If the doctor did ultrasounds on other patients, I got my blood drawn. The medical assistants were efficient at keeping everyone moving as fast as possible. They are so organized, and the clinic faculties are very clean.
Describe the costs associated with your care under Catha Fischer at Spring Fertility New York.
They have two insurances and transparent billing practices. Strangely, they cannot store credit cards to collect copays. I had to swipe my card every time I had an appointment. Eventually, someone sent me a link to pay online, and I would just pay before I arrived.
10
Doctor
Catha Fischer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2023, Successful
NPS
10
NPS
10
Age 42
1 IVF
Middle Eastern
Income $200K - $499K
Marketer or PR
1st of 2 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.K was easy to get a hold of and his team was always readily available. He gave us a very detailed consultation BEFORE we even joined Spring, and was very clear and positive when it came down to our decision to go through another round of IVF. I had multiple questions about the treatment strategy and we also had a very important conversation about a potential surgery that we decided not to go with prior to preparing for our embryo transfer. All in all, he felt like someone who actually cared about us!!
[Spring Fertility has] Clean, nice facilities. They always have coffee, which I really appreciated. Lovely front desk, everyone is really nice, knows your name, and actually care about you. They over-communicate which is fantastic, and its easy to get a hold of your care team even during non-working hours...Dr. Klatsky spent more time talking to me than my previous clinician at world renown university. He spoke to us in both clinical and laymen terms and felt completely at ease throughout the entire process.
How was your experience with Peter Klatsky at Spring Fertility New York?
Dr.K was easy to get a hold of and his team was always readily available. He gave us a very detailed consultation BEFORE we even joined Spring, and was very clear and positive when it came down to our decision to go through another round of IVF. I had multiple questions about the treatment strategy and we also had a very important conversation about a potential surgery that we decided not to go with prior to preparing for our embryo transfer. All in all, he felt like someone who actually cared about us!!
What's one piece of advice would you give a prospective patient of Peter Klatsky at Spring Fertility New York?
Ask as many questions as you need to. Him or his team will be responsive and give you details, information, and solace.
During treatment, were you treated like a number or a human with Peter Klatsky at Spring Fertility New York?
Dr. Klatsky spent more time talking to me than my previous clinician at world renown university. He spoke to us in both clinical and laymen terms and felt completely at ease throughout the entire process.
Describe the protocols Peter Klatsky used in your cycles at Spring Fertility New York and their degree of success.
We went a different route than my previous fertility clinic. Dr. K was clear as to why we went this route and why we chose a different strategy for our embryo transfer. I felt comfortable and empowered and our outcomes were better than before, so clearly it was an optimal choice.
Describe your experience with Spring Fertility New York.
Clean, nice facilities. They always have coffee, which I really appreciated. Lovely front desk, everyone is really nice, knows your name, and actually care about you. They over-communicate which is fantastic, and its easy to get a hold of your care team even during non-working hours
Describe the costs associated with your care under Peter Klatsky at Spring Fertility New York.
$25k all in
Describe Peter Klatsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility New York.
Dr.K preferred to do a single embryo transfer in order to increase the outcomes of a live birth
10
Doctor
Peter Klatsky
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 38
2 IVF
Unexplained
Income $200K - $499K
Accountant
4th of 4 Docs
3 IUI With Other Docs
4 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Klatsky has a lovely, calming presence. He’s obviously brilliant, given what he’s able to accomplish, but it’s his bedside manner and his ability to put you at ease that makes him wonderful. He is patient and soft spoken and thoroughly explains everything so you’re well informed...Dr. Klatsky provided facts and guidance which ultimately led to us deciding to do another retrieval, which was even more successful. I had been eager to transfer after the first retrieval but am so glad Dr. Klatsky explained how we might be more successful at my age with another retrieval - and we were! Dr. Klatsky never pressured us, but explained all options and offered us a choice, which we hadn’t always been given in the past.
Spring’s facility is clean and state of the art, but doesn’t feel cold. In fact, every detail was curated with the patient’s comfort in mind - from the chairs that patients sit in before procedure, to the bandages used after blood draws. Everything was well thought out to put the patient at ease. Appointments run on time, which is helpful when scheduling prior to work. The receptionists at the front desk are friendly and discreet. My only hope would be that Spring would accept more insurance providers. We were fortunate enough to be able to pay out of pocket, but supplements from insurance would have been helpful.
How was your experience with Peter Klatsky at Spring Fertility New York?
Dr. Klatsky has a lovely, calming presence. He’s obviously brilliant, given what he’s able to accomplish, but it’s his bedside manner and his ability to put you at ease that makes him wonderful. He is patient and soft spoken and thoroughly explains everything so you’re well informed.
What's one piece of advice would you give a prospective patient of Peter Klatsky at Spring Fertility New York?
As with any practitioner, be honest and candid. After one successful retrieval, we wanted to transfer. Dr. Klatsky provided facts and guidance which ultimately led to us deciding to do another retrieval, which was even more successful. I had been eager to transfer after the first retrieval but am so glad Dr. Klatsky explained how we might be more successful at my age with another retrieval - and we were! Dr. Klatsky never pressured us, but explained all options and offered us a choice, which we hadn’t always been given in the past.
During treatment, were you treated like a number or a human with Peter Klatsky at Spring Fertility New York?
Dr. Klatsky’s team always treated my husband and I with respect to identify the best go-forward solution. Having been to three prior fertility clinics, where we were told our unexplained infertility was just a “war of attrition”, Dr. Klatsky and his team sat with us, discussed our options and determined the best way forward. It was novel to be listened to, and not treated like we were desperate to have just any procedure performed. Dr. Klatsky used our data to try to determine the next, best steps for our family.
Describe the protocols Peter Klatsky used in your cycles at Spring Fertility New York and their degree of success.
We had previously been to three fertility clinics, and had three rounds of IUI and four rounds of IVF, all of which were unsuccessful. Looking at the data, Dr. Klatsky recommended lower doses of medication for a day or two longer than I had previously taken. The strategy was to allow my slower growing follicles to become more mature. As a result, we retrieved high quality grade embryos, which were successfully transferred.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Maggie)
Maggie was our nurse coordinator. She was the most patient, empathetic and fast responding nurse we’ve ever dealt with. Maggie communicated instructions in a clear, calm manner and was patient when responding to questions. She eased a lot of worry and anxiety with her demeanor. I found that all of the nurses at Spring shared the same professional, compassionate and emotionally intelligent qualities. From morning blood draws to egg retrievals to transfers - everyone involved in the process helped to reduce the level of worry and anxiety you’re naturally feeling.
Describe your experience with Spring Fertility New York.
Spring’s facility is clean and state of the art, but doesn’t feel cold. In fact, every detail was curated with the patient’s comfort in mind - from the chairs that patients sit in before procedure, to the bandages used after blood draws. Everything was well thought out to put the patient at ease. Appointments run on time, which is helpful when scheduling prior to work. The receptionists at the front desk are friendly and discreet. My only hope would be that Spring would accept more insurance providers. We were fortunate enough to be able to pay out of pocket, but supplements from insurance would have been helpful.
Describe the costs associated with your care under Peter Klatsky at Spring Fertility New York.
Spring did not accept our insurance so we were fortunate enough that we could pay out of pocket. So far, we’ve paid for two egg retrievals and one transfer, which was successful. We hope to transfer our remaining embryos in the future.
Describe Peter Klatsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility New York.
We transferred a single embryo, given my age and embryo quality.
10
Doctor
Peter Klatsky
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 6 Eggs Frozen
NPS
10
NPS
10
Age 31
1 Egg Freezing
Diminished Ovarian Reserve
European
Ashkenazi Jewish
Income $200K - $499K
2nd of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Klatsky customized my treatment from beginning to end, adjusting my meds throughout the cycle in response to every scan and blood test. His personalized approach made an incredible difference, and resulted exactly Double (!) the number of eggs frozen in a single cycle. He is also an incredibly personable doctor with excellent bedside manner, and I always feel like he is both the captain of my treatment team, and also rooting for me personally....
Amazing staff, including dedicated care coordinator and nurse [at Spring Fertility]. Never ever difficult to get in touch with a question, all communication done in office or by phone, with summary sent to portal for clarity. Excellent team...Organized, caring, well run, very prompt...I really appreciated that you had a dedicated care team so it wasn't a giant question mark when it came to who to reach out to...$9750 for full cycle, inclusive of all scans, appointments, day of procedure costs. $3800 for meds ( I paid this to the pharmacy, not Spring...
How was your experience with Peter Klatsky at Spring Fertility New York?
I was blown away the amazing treatment I received under Dr. Klatsky's care, and am so thrilled with the results of my egg freezing cycle with him. Dr. Klatsky understood that I have some irregular factors (low ovarian reserve, irregular cycle.) He also knew that I'd gone through a cycle 1 year prior at a different NYC clinic that did not go well. The biggest differentiating factor is that Dr. Klatsky customized my treatment from beginning to end, adjusting my meds throughout the cycle in response to every scan and blood test. His personalized approach made an incredible difference, and resulted exactly Double (!) the number of eggs frozen in a single cycle. He is also an incredibly personable doctor with excellent bedside manner, and I always feel like he is both the captain of my treatment team, and also rooting for me personally.
What's one piece of advice would you give a prospective patient of Peter Klatsky at Spring Fertility New York?
Don't be afraid to ask questions!
During treatment, were you treated like a number or a human with Peter Klatsky at Spring Fertility New York?
Never for a moment did I feel like a number or a run-of-the-mill case, which is exactly how I had felt after my experience at a previous practice. Dr Klatsky and the team did not rush me into starting a cycle, were patient with my irregular cycles, made a point of understanding what was going on with my body before going ahead with forming a plan, and generally treated my case with the level of attention and thought it deserved... And the result was a doubly successful cycle under his care vs my cycle at the other fertility clinic.
Describe the protocols Peter Klatsky used in your cycles at Spring Fertility New York and their degree of success.
Mid-Luteal start, 12 days of injections (Cetrotide in AM days 6-12; Menopur and Gonal in the evenings Days 1-12.) Trigger shots were lupron (.8) and Novarel 2500. I began with 8-9 antral follicles, 9 were retreived, and 6 were mature/frozen.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Danielle (nurse), Nerissa (coordinator))
Amazing staff, including dedicated care coordinator and nurse. Never ever difficult to get in touch with a question, all communication done in office or by phone, with summary sent to portal for clarity. Excellent team.
Describe your experience with Spring Fertility New York.
Organized, caring, well run, very prompt. Never hard to get in touch with your care team or doctor, which I found was an issue at a prior clinic. I really appreciated that you had a dedicated care team so it wasn't a giant question mark when it came to who to reach out to Strengths are interpersonal communication and clarity.
Describe the costs associated with your care under Peter Klatsky at Spring Fertility New York.
$9750 for full cycle, inclusive of all scans, appointments, day of procedure costs. $3800 for meds ( I paid this to the pharmacy, not Spring.
10
Doctor
Peter Klatsky
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
9
Age 35
1 Embryo Freezing
Uterine Fibroids
Black or African-American
Income $200K - $499K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Yoder was very personable, warm, and kind. She was very professional and detail-oriented. Dr. Yoder was available to talk over the phone when needed, and she was available at all my appointments. She took the time to understand (and remember) all aspects of my history...She also has a great deal of empathy and knows how to resolve issues and setbacks when they arise...
They [Spring Fertility] offer early appointments - as early as 7 AM - so it was not at all disruptive for work. I always saw my MD at appointments and was able to get on the phone to talk to her as I always had many questions...did not have the best experience with the finance department; the communication was not clear, they were not proactive about reaching out to my insurance about coverage, and the personnel I interacted with is not the best at conflict resolution...
How was your experience with Nicole Yoder at Spring Fertility New York?
Dr. Yoder is easily one of the best doctors I have had. She is professional yet personal. She is very detail-oriented. She also has a great deal of empathy and knows how to resolve issues and setbacks when they arise
What's one piece of advice would you give a prospective patient of Nicole Yoder at Spring Fertility New York?
Ask questions; ask and ask
During treatment, were you treated like a number or a human with Nicole Yoder at Spring Fertility New York?
Dr. Yoder was very personable, warm, and kind. She was very professional and detail-oriented. Dr. Yoder was available to talk over the phone when needed, and she was available at all my appointments. She took the time to understand (and remember) all aspects of my history.
Describe your experience with Spring Fertility New York.
Spring's staff all have a patient-first mentality. They offer early appointments - as early as 7 AM - so it was not at all disruptive for work. I always saw my MD at appointments and was able to get on the phone to talk to her as I always had many questions. The egg retrieval went really well with caring and efficient staff, with optimal follow-up. The staff explain the risks and benefits of all procedures, and are gracious when performing all their tasks, including phlebotomy. The clinic atmosphere is welcoming, and the little touches (chocolate after procedure, inspiring coffee table books) are refreshing. That said, I did not have the best experience with the finance department; the communication was not clear, they were not proactive about reaching out to my insurance about coverage, and the personnel I interacted with is not the best at conflict resolution. It ended up marring my otherwise wonderful experience at Spring. I would advise anyone going there to ask specifically about significant potential out-of-pocket costs early on, especially around lab work that would be contracted out to an external lab. Note that Spring currently exclusively uses Juno for genetic testing, which does not contract with insurers. I am happy with the outcome of my cycle with Spring.
Describe your experience with your monitoring appointments at Spring Fertility New York.
It was well scheduled, and I could go for appointments when I had the time. Appointments were typically available when I needed them
What specific things went wrong at Spring Fertility New York?
  • Provided conflicting information
10
Doctor
Nicole Yoder
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 13 Eggs Frozen
NPS
10
NPS
10
Age 34
1 Egg Freezing
European
Income $100K - $199K
Engineer
2nd of 2 Docs
2 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Shastri went through all the possible causes with me, developed a treatment plan accordingly, and the one round I’ve done with her so far got me more frozen eggs than both my previous rounds combined...We did Estrace priming instead of the birth control pill leading up to this round to avoid over-suppressing my ovaries, but I also just felt so much better on it - I do not do well on BCPs. We used Gonal-F & Menopur once a day in similar but slightly lower doses than I’d used in the past, and one thing I thought was interesting was we tapered off the amounts as the cycle progressed
Having a care coordinator [at Spring Fertility] was a HUGE improvement from past experience. This process is very dynamic and things change from day to day, so it was really nice to have just one point person I could call/email with questions instead of talking to someone different every time, especially since she was super organized and always quick to respond....
How was your experience with Shefali Shastri at Spring Fertility New York?
Such a great experience and I would be thrilled to work with her again. I had two rounds previously with another RE that were successful, but didn’t get nearly the numbers that my AFC indicated. Dr Shastri went through all the possible causes with me, developed a treatment plan accordingly, and the one round I’ve done with her so far got me more frozen eggs than both my previous rounds combined!
What's one piece of advice would you give a prospective patient of Shefali Shastri at Spring Fertility New York?
I don’t think you really need advice, she’s very welcoming of questions and just great to work with
During treatment, were you treated like a number or a human with Shefali Shastri at Spring Fertility New York?
I had consultations with several REs when deciding where to go for round 3, and even on a video call Dr Shastri’s passion for her work and concern for individual patients really comes across!
Describe the protocols Shefali Shastri used in your cycles at Spring Fertility New York and their degree of success.
We did Estrace priming instead of the birth control pill leading up to this round to avoid over-suppressing my ovaries, but I also just felt so much better on it - I do not do well on BCPs. We used Gonal-F & Menopur once a day in similar but slightly lower doses than I’d used in the past, and one thing I thought was interesting was we tapered off the amounts as the cycle progressed. (I’m not a doctor but even I could tell from looking at the ultrasound screen that my follicles grew a lot more uniformly in size this time around.) Then Cetrotide and a Lupron + low-dose HCG trigger. And voila!
Describe your experience with your nurse at Spring Fertility New York.
Having a care coordinator was a HUGE improvement from past experience. This process is very dynamic and things change from day to day, so it was really nice to have just one point person I could call/email with questions instead of talking to someone different every time, especially since she was super organized and always quick to respond.
Describe your experience with Spring Fertility New York.
I will probably do one more round of egg freezing at some point and I will definitely come back here for it. I’m not local to NYC, so I was really nervous about flying across the country to stay in a hotel and have a procedure under general anesthesia in a facility I’d never even heard of before I started this whole process 😂 but the experience and the results were TOTALLY worth it.
10
Doctor
Shefali Shastri
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Successful
NPS
10
NPS
10
Age 34
1 Egg Freezing
Ashkenazi Jewish
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Fischer] is a very experienced and talented clinician, who chose a great protocol for me, and was able to grow my cohort of eggs to maturity so cohesively, that every egg was able to be frozen except just one...I had an early follicular phase protocol, which started with a combination of Follistim and low dose Pregnyl...Around day 7, I started Ganirellix as the antagonist, and then used Pregnyl and Lupron for the trigger shots. After each visit, which consisted of an ultrasound to measure the size of the follicles and bloodwork, I received updated medication instructions tailored to me based on how my follicles were responding to the treatment...
I appreciate how Spring is organized, so that it was easy to email or speak with my care team at any time. It was a very high touch experience, and I felt that the treatment was tailored to me and my body, with 6 ultrasound and bloodwork visits over the course of the 2 weeks, with adjusted dosages after each visit and a new visit scheduled to understand how my follicles would respond to the new dosage...
How was your experience with Catha Fischer at Spring Fertility New York?
My experience with Dr. Fischer was excellent. She is a very experienced and talented clinician, who chose a great protocol for me, and was able to grow my cohort of eggs to maturity so cohesively, that every egg was able to be frozen except just one.
What's one piece of advice would you give a prospective patient of Catha Fischer at Spring Fertility New York?
Ask lots of questions.
Describe the protocols Catha Fischer used in your cycles at Spring Fertility New York and their degree of success.
I had an early follicular phase protocol, which started with a combination of Follistim and low dose Pregnyl. There is currently a national shortage of Menopur, so I took a higher dose of Follistim combined with the low dose Pregnyl instead. Around day 7, I started Ganirellix as the antagonist, and then used Pregnyl and Lupron for the trigger shots. After each visit, which consisted of an ultrasound to measure the size of the follicles and bloodwork, I received updated medication instructions tailored to me based on how my follicles were responding to the treatment. The results were excellent, as 94% (all except 1 egg) reach maturity and were able to be frozen. I could see that there is almost an art (and a lot of medical expertise) when it comes to how Dr. Fischer chose to modify the protocol over the course of the 2 weeks, and then chose the right day for the trigger shot.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Dana)
Dana was an excellent and compassionate nurse, as were all the nursing staff I connected with over the course of my treatment. The session with Dana to go over the trigger shot and to understand the retrieval was very helpful.
Describe your experience with Spring Fertility New York.
I appreciate how Spring is organized, so that it was easy to email or speak with my care team at any time. It was a very high touch experience, and I felt that the treatment was tailored to me and my body, with 6 ultrasound and bloodwork visits over the course of the 2 weeks, with adjusted dosages after each visit and a new visit scheduled to understand how my follicles would respond to the new dosage.
10
Doctor
Catha Fischer
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
9
Age 35
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Fischer] took a lengthy amount of time to get to know me, my background, and what I want in terms of a family in the future. She supported me as a single parent of choice while just getting out an unsafe relationship....She follows up and explains everything to you with compassion, and offers to be there for you even when I couldn’t financially go forward with the procedure...
Courtney [nurse at Spring Fertility] made sure to check in on me when I paused my appointments (due to financing). She connected me with all of the right team members to have financial and care conversations, got me the letters and things I needed to bring a case to my employer. She was great...The front staff were helpful, and the other physicians introduced themselves to me...
How was your experience with Catha Fischer at Spring Fertility New York?
Dr. Fischer spent considerable time with me when I had a diagnosis that will make having a family harder. She explained everything in detail, and checked on me via email several times after my visit. I appreciate that she is also doing research that could change the fertility game in the future for all of us.
What's one piece of advice would you give a prospective patient of Catha Fischer at Spring Fertility New York?
Learn about your fertility numbers early. Advocate for your company/insurance to cover these early tests.
During treatment, were you treated like a number or a human with Catha Fischer at Spring Fertility New York?
Catha has been the best fertility doctor I have had to date. She took a lengthy amount of time to get to know me, my background, and what I want in terms of a family in the future. She supported me as a single parent of choice while just getting out an unsafe relationship. I have visited several doctors across the country trying to find high quality, low cost care, and she has been the best across the board. She follows up and explains everything to you with compassion, and offers to be there for you even when I couldn’t financially go forward with the procedure.
Describe the protocols Catha Fischer used in your cycles at Spring Fertility New York and their degree of success.
I did the initial assessment but due to cost, I was unable to move forward yet with the egg freezing I medically need due to low AMH and FSH and follicle counts. She said I will likely need 2-3 cycles performed, but cannot without insurance. She has helped write letters and provide information for me to bring to my employer in my fight for coverage.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Courtney)
Courtney made sure to check in on me when I paused my appointments (due to financing). She connected me with all of the right team members to have financial and care conversations, got me the letters and things I needed to bring a case to my employer. She was great.
Describe your experience with Spring Fertility New York.
Strengths: doesn’t feel quite like every other clinic. Has its own look and more feel. People were very welcoming when I came into the office. The front staff were helpful, and the other physicians introduced themselves to me. Weaknesses: the price is above other competitors and the pharmacy contract for financing was forced upon me without even my care plan being set. I did not like that. I provided feedback.
Describe the costs associated with your care under Catha Fischer at Spring Fertility New York.
$450 initial assessment $8750-9750 egg freezing cycle $7000+ medications $650 Annual egg storage
10
Doctor
Catha Fischer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2023, 5 Eggs Frozen
NPS
10
NPS
10
Age 32
1 Egg Freezing
Diminished Ovarian Reserve
European
Income $50K - $99K
Writer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Hancock is an extremely intelligent doctor and clearly knows her stuff, while also being extremely approachable and open. I never felt silly asking any questions or clarifying anything. I felt that she had my best interests in mind throughout the process...Trust that Dr. Hancock has been through fertility issues herself and therefore is understanding of the human side of the process...professional and kind while also being clearly knowledgeable
Dr. Hancock and her entire [Spring Fertility New York] team were professional and kind while also being clearly knowledgeable. I went to the office many times during my treatment, and I never once waited more than a couple of minutes to be seen. The communication through the portal and email was regular and helpful. The egg retrieval procedure itself went smoothly and I was super comfortable the entire time...The clinic is very professional and organized. The process went very smoothly and I felt that the communication was great. The only weakness I would say is that the medication administration process was a bit overwhelming to do at home alone.
How was your experience with Kolbe Hancock at Spring Fertility New York?
Dr. Hancock is an extremely intelligent doctor and clearly knows her stuff, while also being extremely approachable and open. I never felt silly asking any questions or clarifying anything. I felt that she had my best interests in mind throughout the process.
What's one piece of advice would you give a prospective patient of Kolbe Hancock at Spring Fertility New York?
Trust that Dr. Hancock has been through fertility issues herself and therefore is understanding of the human side of the process.
During treatment, were you treated like a number or a human with Kolbe Hancock at Spring Fertility New York?
Dr. Hancock and her entire team were professional and kind while also being clearly knowledgeable. I went to the office many times during my treatment, and I never once waited more than a couple of minutes to be seen. The communication through the portal and email was regular and helpful. The egg retrieval procedure itself went smoothly and I was super comfortable the entire time.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Natalie)
Both my care coordinator (Natalie) and the nurse in charge of my medication protocol (Kristin) were extremely communicative. In most cases, they reached out to me first and gave me plenty of information, but when I did have questions they were quick and thorough to reply.
Describe your experience with Spring Fertility New York.
The clinic is very professional and organized. The process went very smoothly and I felt that the communication was great. The only weakness I would say is that the medication administration process was a bit overwhelming to do at home alone.
Describe the costs associated with your care under Kolbe Hancock at Spring Fertility New York.
I was using Stork Club fertility benefits so I didn't have an out of pocket cost.
10
Doctor
Kolbe Hancock
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, 19 Eggs Frozen
NPS
10
NPS
10
Age 31
1 Egg Freezing
South Asian
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Yoder is very friendly and genuinely seems to care about your experience. She takes the time to walk through all the details of the process and what to expect. I was very at ease throughout the process and felt comfortable asking a multitude of questions...took the time to understand my background and my goals. During the first few minutes of each appointment she spent time checking in on me and gave the impression that she genuinely cared about me. I am usually very uncomfortable during the ultrasound and she kept that in mind during each visit and made me feel comfortable throughout the process
There was very minimal wait-time at the [Spring Fertility] clinic. If I arrived early, the nurse would draw by blood early optimizing my time. The clinic has a lovely calming aesthetic and offers free snacks and coffee...My care coordinator was super efficient and provided me with frequent updates. It was easy to reach her in case I was unclear about anything. I felt very relaxed during the process because I knew she was on top if it and I didn't have to worry about missing anything
How was your experience with Nicole Yoder at Spring Fertility New York?
Dr. Yoder is very friendly and genuinely seems to care about your experience. She takes the time to walk through all the details of the process and what to expect. I was very at ease throughout the process and felt comfortable asking a multitude of questions.
What's one piece of advice would you give a prospective patient of Nicole Yoder at Spring Fertility New York?
Don't hesitate to ask questions if you think they might be silly
During treatment, were you treated like a number or a human with Nicole Yoder at Spring Fertility New York?
Dr. Yoder took the time to understand my background and my goals. During the first few minutes of each appointment she spent time checking in on me and gave the impression that she genuinely cared about me. I am usually very uncomfortable during the ultrasound and she kept that in mind during each visit and made me feel comfortable throughout the process
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Meghan McFadden)
My care coordinator was super efficient and provided me with frequent updates. It was easy to reach her in case I was unclear about anything. I felt very relaxed during the process because I knew she was on top if it and I didn't have to worry about missing anything
Describe your experience with Spring Fertility New York.
There was very minimal wait-time at the clinic. If I arrived early, the nurse would draw by blood early optimizing my time. The clinic has a lovely calming aesthetic and offers free snacks and coffee.
10
Doctor
Nicole Yoder
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, 20 Eggs Frozen
NPS
10
NPS
10
Age 33
3 Egg Freezing
South Asian
Income $200K - $499K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Klatsky] was extremely down to earth, realistic about results, and didn’t “push” unnecessary retrieval’s. He set realistic expectations and felt more as a friend than a service provider...He remembered the details of my personal and professional life...Initially an extended protocol was used to elevate my reserves. Although lengthy, it worked and I was able to produce more mature eggs than anticipated. Every cycle thereafter followed a standard 2 week protocol...
The nursing staff [at Spring Fertility] was extremely responsive and attentive. They were also helpful when I was learning how to first self inject. My nurse stayed on the phone with me until completion despite it being a late evening...Warm front desk, welcoming, all women, efficient, and timely. The staff are flexible on scheduling and understanding when I had to reschedule a few times when I was not feeling well. I did not feel bad for RE scheduling an appointment...
How was your experience with Peter Klatsky at Spring Fertility New York?
I was surprised to learn that Dr.Klatsky was the co founder of Spring Fertility. He was extremely down to earth, realistic about results, and didn’t “push” unnecessary retrieval’s. He set realistic expectations and felt more as a friend than a service provider.
What's one piece of advice would you give a prospective patient of Peter Klatsky at Spring Fertility New York?
Be prepared to enter your treatment full force. Once you’re committed you’re in!
During treatment, were you treated like a number or a human with Peter Klatsky at Spring Fertility New York?
He remembered the details of my personal and professional life
Describe the protocols Peter Klatsky used in your cycles at Spring Fertility New York and their degree of success.
Initially an extended protocol was used to elevate my reserves. Although lengthy, it worked and I was able to produce more mature eggs than anticipated. Every cycle thereafter followed a standard 2 week protocol.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Kristen / Nerissa)
The nursing staff was extremely responsive and attentive. They were also helpful when I was learning how to first self inject. My nurse stayed on the phone with me until completion despite it being a late evening.
Describe your experience with Spring Fertility New York.
Strengths: Warm front desk, welcoming, all women, efficient, and timely. The staff are flexible on scheduling and understanding when I had to reschedule a few times when I was not feeling well. I did not feel bad for RE scheduling an appointment. Weaknesses: Super efficient almost sad the process is over because I enjoyed seeing everyone during my visits
Describe the costs associated with your care under Peter Klatsky at Spring Fertility New York.
Minimal as I have insurance
10
Doctor
Peter Klatsky
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, 21 Eggs Frozen
NPS
10
NPS
10
Age 35
1 Egg Freezing
South Asian
Black or African-American
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I’m very pleased with my decision to have Dr. Klatsky as my provider during this process. He’s personable and appropriately empathetic with phenomenal bedside manners, which I found eased my trepidations quite a bit...Don’t hesitate to ask questions because he’ll gladly answer any questions you might have...took his time to explain every process to me, which made the experience feel individualized. The humanness allowed me to feel like a person and not a number.
My [Spring Fertility] care team was very attentive. Emails and calls were always addressed in a timely manner, even on weekends. The first night of injections, I panicked and there was an on-call doctor available to walk me through the process. I very likely wouldn’t have started my injections on time, if not for that compassionate, patient doctor that was on-call that night. I’m very satisfied with the quality of care I received at Spring.
How was your experience with Peter Klatsky at Spring Fertility New York?
I’m very pleased with my decision to have Dr. Klatsky as my provider during this process. He’s personable and appropriately empathetic with phenomenal bedside manners, which I found eased my trepidations quite a bit.
What's one piece of advice would you give a prospective patient of Peter Klatsky at Spring Fertility New York?
Don’t hesitate to ask questions because he’ll gladly answer any questions you might have.
During treatment, were you treated like a number or a human with Peter Klatsky at Spring Fertility New York?
Dr. Klatsky was very amiable and took his time to explain every process to me, which made the experience feel individualized. The humanness allowed me to feel like a person and not a number.
Describe the protocols Peter Klatsky used in your cycles at Spring Fertility New York and their degree of success.
My treatment consisted of Gonal-f, Menopur, and Cetrotice. I triggered with Novarel and 4mg of Lupron. Aside from the bloating, which was to be expected, I didn’t have any significant issues. The doctor projected 10 - 12 eggs would be retrieved; however, to my surprise, 21 eggs were retrieved and all matured.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Maggie)
My care team was very attentive. Emails and calls were always addressed in a timely manner, even on weekends. The first night of injections, I panicked and there was an on-call doctor available to walk me through the process. I very likely wouldn’t have started my injections on time, if not for that compassionate, patient doctor that was on-call that night. I’m very satisfied with the quality of care I received at Spring.
Describe your experience with Spring Fertility New York.
The clinic had an inviting yet tranquil vibe. The set up, from the snack bar to the books, was intentionally done to allow for a less stressful environment. I was appreciative of the short, yet inspirational readings available in the waiting area.
Describe the costs associated with your care under Peter Klatsky at Spring Fertility New York.
I opted for the package at a set fee.
Describe Peter Klatsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility New York.
N/A
10
Doctor
Peter Klatsky
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 33
Recurrent Pregnancy Loss
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Hancock is patient and thoughtful, compassionate, explains things very well and is clearly very smart and competent. I scheduled a consultation following two first trimester miscarriages. After a thorough discussion in her office, she performed an US and quickly identified a potential cause. She explained further imaging that would be needed, and what steps would be taken afterwards. She was positive and thoughtful, and took the time to explain to me everything she was seeing on the ultrasound. I fully trusted her and felt that if I did proceed with IVF, I would have been in excellent hands.
The [Spring Fertility] clinic itself is clean, comfortable and beautiful. It is a calm environment. Scheduling my appointment was easy and straightforward. I felt that things were efficient on the financial side of things as well - while I was out of network and paid out of pocket, all costs were explained to me beforehand...I have never had a better patient care experience than I had at Spring with Dr. Hancock. She is exactly the type of doctor you hope to see in any setting.
How was your experience with Kolbe Hancock at Spring Fertility New York?
Dr. Hancock is patient and thoughtful, compassionate, explains things very well and is clearly very smart and competent. I scheduled a consultation following two first trimester miscarriages. After a thorough discussion in her office, she performed an US and quickly identified a potential cause. She explained further imaging that would be needed, and what steps would be taken afterwards. She was positive and thoughtful, and took the time to explain to me everything she was seeing on the ultrasound. I fully trusted her and felt that if I did proceed with IVF, I would have been in excellent hands.
What's one piece of advice would you give a prospective patient of Kolbe Hancock at Spring Fertility New York?
Ask questions!
During treatment, were you treated like a number or a human with Kolbe Hancock at Spring Fertility New York?
All aspects of my care were very personalized. Dr. Hancock was familiar with my OB history and understood the purpose of my visit before I stepped into her office, which I appreciated. I can honestly say, I have never had a better patient care experience than I had at Spring with Dr. Hancock. She is exactly the type of doctor you hope to see in any setting.
Describe your experience with Spring Fertility New York.
The clinic itself is clean, comfortable and beautiful. It is a calm environment. Scheduling my appointment was easy and straightforward. I felt that things were efficient on the financial side of things as well - while I was out of network and paid out of pocket, all costs were explained to me beforehand.
10
Doctor
Kolbe Hancock
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, 35 Eggs Frozen
NPS
8
NPS
9
Age 30
2 Egg Freezing
East Asian
Income $200K - $499K
Engineer
Only Doc Seen
Neutral
Strongly Recommends
Successful
I chose Dr. Yoder because of the detailed and clear explanation of the procedure she provided...generally responsive to emails, very efficient w the appts/checkups, and most importantly, I felt like she was willing to change the timeline of the retrieval to try to maximize the change of getting high quality eggs (the second time around, she delayed retrieval by 3-4 days, and I got 22 eggs instead of 13). This happened at a pretty rough time in my life (post-partner-breakup) -- completing this procedure, while never a guarantee, was a huge relief for me.
[Spring Fertility New York] were generally responsive to emails, very efficient w the appts/checkups, and most importantly, I felt like she was willing to change the timeline of the retrieval to try to maximize the change of getting high quality eggs...Convenient location -- just keep in mind that you need to use a different entrance on weekends and early mornings. Blood draws were quick and easy. Operation day was smooth (it takes place on a different floor, fyi).
How was your experience with Nicole Yoder at Spring Fertility New York?
I chose Dr. Yoder because of the detailed and clear explanation of the procedure she provided (vs another clinic, which rushed through it). She and her team were generally responsive to emails, very efficient w the appts/checkups, and most importantly, I felt like she was willing to change the timeline of the retrieval to try to maximize the change of getting high quality eggs (the second time around, she delayed retrieval by 3-4 days, and I got 22 eggs instead of 13). This happened at a pretty rough time in my life (post-partner-breakup) -- completing this procedure, while never a guarantee, was a huge relief for me.
Describe the protocols Nicole Yoder used in your cycles at Spring Fertility New York and their degree of success.
The first time around I was traveling/out of the country, and the ovulation kit tracker didn't work for me -- that said, we were still able to get a decent amount. The second time I was reliably in the city and we got much better results.
Describe your experience with Spring Fertility New York.
Convenient location -- just keep in mind that you need to use a different entrance on weekends and early mornings. Blood draws were quick and easy. Operation day was smooth (it takes place on a different floor, fyi).
Describe the costs associated with your care under Nicole Yoder at Spring Fertility New York.
My work covered up to 20k (thank god) -- I had two procedures and ended up having to pay 5-6k out of pocket.
8
Doctor
Nicole Yoder
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Spring Fertility New York
New York
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 26
Donor Sperm
PCOS
East Asian
Income $200K - $499K
Business Executive
Only Doc Seen
Embryo Freezing With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr.Fischer is very caring and friendly. She understands our needs and respect our choices. I got Covid during the process on day3 after I started my cycle, i think dr.fischer did adjust the treatment a little bit but in the end we are very satisfied with our result...is very nice and friendly, we love her energy and she is very patient...the result is perfect, we retrieved 21 in total, and in the end 19 of them are excellent and good.
[Spring Fertility New York] Front desk stuff is 'cold' and sometimes we don't feel welcomed. other than that, everything is very clear, i remember nurse Stephanie is also excellent doing blood draw. Overall experience is very good...Dr.Fischer is very caring and friendly. She understands our needs and respect our choices. I got Covid during the process on day3 after I started my cycle, i think dr.fischer did adjust the treatment a little bit but in the end we are very satisfied with our result
How was your experience with Catha Fischer at Spring Fertility New York?
Dr.Fischer is very caring and friendly. She understands our needs and respect our choices. I got Covid during the process on day3 after I started my cycle, i think dr.fischer did adjust the treatment a little bit but in the end we are very satisfied with our result
What's one piece of advice would you give a prospective patient of Catha Fischer at Spring Fertility New York?
I guess just be transparent and prepare the questions you want to ask forehead
During treatment, were you treated like a number or a human with Catha Fischer at Spring Fertility New York?
Dr.Fischer is very nice and friendly, we love her energy and she is very patient
Describe the protocols Catha Fischer used in your cycles at Spring Fertility New York and their degree of success.
the result is perfect, we retrieved 21 in total, and in the end 19 of them are excellent and good.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Julia)
Julia is awesome!
Describe your experience with Spring Fertility New York.
Front desk stuff is 'cold' and sometimes we don't feel welcomed. other than that, everything is very clear, i remember nurse Stephanie is also excellent doing blood draw. Overall experience is very good.
Describe the costs associated with your care under Catha Fischer at Spring Fertility New York.
Using Progyny's benefit, overall cost $1500
10
Doctor
Catha Fischer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 9 Eggs Frozen
NPS
10
NPS
10
Age 36
1 Egg Freezing
European
Ashkenazi Jewish
Income $50K - $99K
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Yoder was professional, caring and thorough...listened to what my goals were and never pressured me to make a decision or proceed with treatment before I was sure. She was upfront about what I could potentially expect, given my age, and what my options were if I wanted to wait longer before freezing my eggs - she was kind and understanding but was also direct and didn't sugar coat anything...
I found Spring Fertility to be very organized, welcoming, compassionate and dedicated to their patients. Even the front desk staff and medical assistants were really friendly and welcoming, which is not always the case in medical settings. It sometimes took a bit longer to get answers to some of the financial questions, but all of my questions (even the financial ones) were always answered and I knew who I could reach out to for more information...
How was your experience with Nicole Yoder at Spring Fertility New York?
Dr. Yoder was professional, caring and thorough. I was very pleasantly surprised as I have had negative experiences with healthcare providers before. Dr. Yoder listened to what my goals were and never pressured me to make a decision or proceed with treatment before I was sure. She was upfront about what I could potentially expect, given my age, and what my options were if I wanted to wait longer before freezing my eggs - she was kind and understanding but was also direct and didn't sugar coat anything.
During treatment, were you treated like a number or a human with Nicole Yoder at Spring Fertility New York?
Dr. Yoder was kind, patient, explained everything in detail and answered all of my questions (and I had a lot of questions).
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Julia)
Julia was wonderful. She provided very clear instructions and demonstrated patience and understanding in answering all of my questions. She was very communicative and made sure I had all of the information I needed. It was very comforting to have someone so reliable while I was in the middle of the egg freezing process.
Describe your experience with Spring Fertility New York.
I found Spring Fertility to be very organized, welcoming, compassionate and dedicated to their patients. Even the front desk staff and medical assistants were really friendly and welcoming, which is not always the case in medical settings. It sometimes took a bit longer to get answers to some of the financial questions, but all of my questions (even the financial ones) were always answered and I knew who I could reach out to for more information. Overall, I was very pleasantly surprised with my experience. I wasn't sure what to expect since this was my first round of egg freezing but everyone at the clinic made me feel very comfortable and informed along the way.
Describe the costs associated with your care under Nicole Yoder at Spring Fertility New York.
It was $9,750 for the cycle plus the cost of medications. I was fortunate that my insurance covered the cost of the medications so I only paid around $400 (out of pocket it would have been $4,400). Plus the cost of storage fees which are $960 per year. One of the reasons I chose Spring Fertility is that they offer a payment plan (doesn't include storage fees or medications) so I am able to pay off the cost of the cycle at $245 per month for 40 months.
10
Doctor
Nicole Yoder
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 44
2 Egg Freezing
2 Embryo Freezing
Diminished Ovarian Reserve
South Asian
Income $500K+
Marketer or PR
2nd of 2 Docs
IVF With Other Docs
5 Egg Freezing With Other Docs
3 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Klatsky used a low-dose more natural approach knowing a higher dose treatment strategy would not change my outcome. Though I only had 2 egg retrievals with [him], I think his strategy paid off as the quality of my eggs seemed to have improved over my retrievals from the past. You can tell at every monitoring appointment he thought seriously about how I was progressing and adjusted and customized my protocol accordingly. It made me feel like I was in the best of hands.
It was great that I had 1 nurse to work with the entire time under the care of [Spring Fertility]. I felt like she knew me well, communicated everything with detail and care...Gorgeous, state-of-the-art facility. Compared to my previous clinic, I hardly had any wait time, was always greeted with a smile by Reception and was in and out during monitoring appointments in 15 minutes. Egg retrievals and my transfer was done so seamlessly as well. I always felt comfortable and supported.
How was your experience with Peter Klatsky at Spring Fertility New York?
From my 1st consultation to my last appointment when I was 8 weeks pregnant, I always felt supported by Dr. Klatsky. He always thoroughly explained things to me, went through pros and cons if there were any, and just showed he really cared. He's one of the best doctors I have ever met and I would highly recommend him to anyone seeking fertility treatments!
During treatment, were you treated like a number or a human with Peter Klatsky at Spring Fertility New York?
Dr. Klatsky is an excellent doctor. With me, he was always extremely thoughtful, taking into account my unique case and coming up with an action plan while explaining it all to me in detail. You can tell he cares immensely for his patients. He personally called me multiple times to deliver the results of my retrievals and testing which made me feel very connected to him and his practice.
Describe the protocols Peter Klatsky used in your cycles at Spring Fertility New York and their degree of success.
Dr. Klatsky used a low-dose more natural approach knowing a higher dose treatment strategy would not change my outcome. Though I only had 2 egg retrievals with Dr. Klatsky, I think his strategy paid off as the quality of my eggs seemed to have improved over my retrievals from the past. You can tell at every monitoring appointment he thought seriously about how I was progressing and adjusted and customized my protocol accordingly. It made me feel like I was in the best of hands.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Kristen Napolitano )
It was great that I had 1 nurse to work with the entire time under the care of Spring. I felt like she knew me well, communicated everything with detail and care.
Describe your experience with Spring Fertility New York.
Gorgeous, state-of-the-art facility. Compared to my previous clinic, I hardly had any wait time, was always greeted with a smile by Reception and was in and out during monitoring appointments in 15 minutes. Egg retrievals and my transfer was done so seamlessly as well. I always felt comfortable and supported.
Describe the costs associated with your care under Peter Klatsky at Spring Fertility New York.
I believe the costs were typical compared to other NY-based clinics but I fortunately had the majority of my costs covered by insurance.
Describe Peter Klatsky's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility New York.
No comments
10
Doctor
Peter Klatsky
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, Unknown Success
NPS
10
NPS
10
Age 36
Income $200K - $499K
Engineer
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Hancock really listened to me and understood that my previous clinic wasn’t meeting my expectations. She had an alternative plan which is something I didn’t even know was possible at the time. The care with her was like night and day. I felt like a number at my last clinic and I felt like a patient, a human, with Dr. Hancock...Dr. Hancock walked me through a new custom plan and also explained all of the ways they’d change things up for better results. Something else I REALLY appreciated is that Dr. Hancock suggested that during my egg retrieval she’d also do a biopsy...
I felt like this clinic [Spring Fertility] offered more individualized care and more importantly the ability to try more experimental approaches... Spring also treats you like a person. Dr. Hancock took the time to understand my situation and previous cycles...At these “big” clinics you’re really limited to plans that are one size fits all. Dr. Hancock has the flexibility to try new things and really get to know what works for you and what doesn’t...
How was your experience with Kolbe Hancock at Spring Fertility New York?
I had been attending a different clinic before seeing Dr. Hancock and I had a poor experience, three rounds of IVF, one round completely failed. I was treated like a number and when I asked my old clinic for a new plan they told me just to have faith. Dr. Hancock walked me through a new custom plan and also explained all of the ways they’d change things up for better results. Something else I REALLY appreciated is that Dr. Hancock suggested that during my egg retrieval she’d also do a biopsy (can’t remember if this was for endo or the test to see how long you should wait to transfer). Either way I was super nervous about it because typically they do not provide pain management for this procedure, so I was blown away when this plan was offered. Dr. Hancock also regularly called me to check in and would ask if I had questions. I never felt rushed. At my last “big” clinic I never had that kind of care.
What's one piece of advice would you give a prospective patient of Kolbe Hancock at Spring Fertility New York?
At these “big” clinics you’re really limited to plans that are one size fits all. Dr. Hancock has the flexibility to try new things and really get to know what works for you and what doesn’t.
During treatment, were you treated like a number or a human with Kolbe Hancock at Spring Fertility New York?
Dr. Hancock really listened to me and understood that my previous clinic wasn’t meeting my expectations. She had an alternative plan which is something I didn’t even know was possible at the time. The care with her was like night and day. I felt like a number at my last clinic and I felt like a patient, a human, with Dr. Hancock.
Describe your experience with Spring Fertility New York.
Spring is a great clinic. One of my top concerns going here was that I felt clinics like NYU (my previous clinic) or Cornell, were best of the best because they’re well established and have that brand name. However, that comes with lots of pros and cons. One huge con for me was being just a number. And you’ll get that anywhere you go, but less so at Spring. I felt like this clinic offered more individualized care and more importantly the ability to try more experimental approaches. NYU wouldn’t even suggest I take COq10 because it wasn’t proven through their research to be effective but with Spring, you’re offered SO many different approaches and treatments. For example they’re able to try ways to increase fertilization odds in their labs. With a big clinic you’re really just going to get the standard protocol. Spring also treats you like a person. Dr. Hancock took the time to understand my situation and previous cycles. Overall, I wish I didn’t wait so long to switch clinics. *I do want to note that I ended up having a spontaneous pregnancy right before my 4th round of IVF. Spring was so great in handling the transition. I will absolutely be back for my next pregnancy.
10
Doctor
Kolbe Hancock
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
10
Age 30
1 Embryo Freezing
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Doctor Fischer is a brilliant doctor, and I cannot recommend working with her enough. She has this superpower of being able to articulate her vast expertise in a way that is simple and easy to understand which my partner and I very much appreciated. Every appointment I was at, she was also there with a smile and an unbeatable attitude...Dr. Fischer and her team are fabulous, they are all so caring, knowledgeable, patient and accommodating...
Every single visit, we felt more and more grateful to have found Spring. Dr. Fischer and her team are fabulous, they are all so caring, knowledgeable, patient and accommodating. Our entire embryo freezing process from initial consult to retrieval was seamless and our confidence in the team and the plan we established never wavered...Slight hiccup with finance where I was initially charged for egg freezing, not embryo freezing...
How was your experience with Catha Fischer at Spring Fertility New York?
Doctor Fischer is a brilliant doctor, and I cannot recommend working with her enough. She has this superpower of being able to articulate her vast expertise in a way that is simple and easy to understand which my partner and I very much appreciated. Every appointment I was at, she was also there with a smile and an unbeatable attitude.
What's one piece of advice would you give a prospective patient of Catha Fischer at Spring Fertility New York?
Come prepared with your questions because she will be more than happy to answer them all!
During treatment, were you treated like a number or a human with Catha Fischer at Spring Fertility New York?
Dr. Fischer and her team are fabulous, they are all so caring, knowledgeable, patient and accommodating.
Describe the protocols Catha Fischer used in your cycles at Spring Fertility New York and their degree of success.
Follistim and Ganirelix stims. Lupron and Novarel trigger.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Courtney and Julia)
Every single visit, we felt more and more grateful to have found Spring. Dr. Fischer and her team are fabulous, they are all so caring, knowledgeable, patient and accommodating. Our entire embryo freezing process from initial consult to retrieval was seamless and our confidence in the team and the plan we established never wavered.
Describe your experience with Spring Fertility New York.
Everything about Spring was fantastic! Stop searching and go to Spring! Seriously, hands-down the best medical practice, I or my partner have ever been to. Every single visit, we felt more and more grateful to have found Spring.
Describe the costs associated with your care under Catha Fischer at Spring Fertility New York.
Around $14k for the embryo freezing and $200 per embryo for testing
Describe Catha Fischer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility New York.
N/A
What specific things went wrong at Spring Fertility New York?
  • Provided conflicting information
Describe the specific things that went wrong at Spring Fertility New York.
Slight hiccup with finance where I was initially charged for egg freezing, not embryo freezing.
10
Doctor
Catha Fischer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 42
1 IVF
Diminished Ovarian Reserve
Endometriosis
Poor Egg Quality
European
Income $100K - $199K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Hancock met with us EACH visit, answering a litany of questions...cycle became extended because not all of the eggs were maturing at the same time...had produced only one fertilized egg...she alleviated all of my concerns...suggested IVF, with us freezing our one surviving egg to do genetic testing. This was done because we are a little older.
Spring Fertility Clinic offered us much more warmth and positivity along our challenging journey...highly competent staff, including Nerissa and Kristen, was much more positive...had an attitude of hope while preparing us for the fact that we may have to repeat this process...surrounded by an atmosphere of positivity
How was your experience with Kolbe Hancock at Spring Fertility New York?
We wholeheartedly recommend Spring Fertility Clinic. My wife and I had an excellent experience from start to finish, in which we welcomed our healthy baby boy Liam to the world. In comparison to the first fertility clinic we tried, Spring Fertility Clinic offered us much more warmth and positivity along our challenging journey. The “other” fertility clinic: We met our doctor only once. While visiting the clinic during each cycle, the nurse would coldly discuss our next cycle, implying the current cycle would fail. We understand fertility clinics need to prepare patients for failed cycles, this is part of the process, but the tone was very negative. They ASSUMED a negative result rather than PREPARING us for a possible negative result. The staff was nice, but the overall experience felt like a factory, as we passed through a conveyor belt. Spring Fertility Clinic: From the initial visit, the vibe with Spring Fertility was much different. Dr. Hancock met with us EACH visit, answering a litany of questions. At Spring Fertility Clinic, the highly competent staff, including Nerissa and Kristen, was much more positive. Our first cycle had low odds of success, the cycle became extended because not all of the eggs were maturing at the same time. By the end of this extended cycle, we had produced only one fertilized egg. Spring Fertility had an attitude of hope while preparing us for the fact that we may have to repeat this process. Luckily for us, our one egg defied the odds and grew into our baby Liam. We desperately wanted a sibling for our daughter Emilija, Spring Fertility made that happen. While everyone’s struggle with fertility and eventual results will be different, Spring Fertility offers the warmth patients need when struggling with fertility. Everyone struggling with fertility deserves to be surrounded by an atmosphere of positivity. If you are struggling with fertility, you should make an appointment with Spring Fertility and discuss your situation. Good luck everyone.
What's one piece of advice would you give a prospective patient of Kolbe Hancock at Spring Fertility New York?
If you are struggling with fertility, go see Dr. Hancock. I was personally hesitant of the process, but she alleviated all of my concerns.
During treatment, were you treated like a number or a human with Kolbe Hancock at Spring Fertility New York?
She took her time to answer all of our questions, rather than rushing us. She treated us with warmth in regard to the idea that the first cycle might not work.
Describe the protocols Kolbe Hancock used in your cycles at Spring Fertility New York and their degree of success.
Dr. Hancock suggested IVF, with us freezing our one surviving egg to do genetic testing. This was done because we are a little older.
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Kristen)
The staff was excellent. Kristen and everyone involved were highly competent, as well as compassionate to our situation.
Describe your experience with Spring Fertility New York.
We wholeheartedly recommend Spring Fertility Clinic. My wife and I had an excellent experience from start to finish, in which we welcomed our healthy baby boy Liam to the world. In comparison to the first fertility clinic we tried, Spring Fertility Clinic offered us much more warmth and positivity along our challenging journey. The “other” fertility clinic: We met our doctor only once. While visiting the clinic during each cycle, the nurse would coldly discuss our next cycle, implying the current cycle would fail. We understand fertility clinics need to prepare patients for failed cycles, this is part of the process, but the tone was very negative. They ASSUMED a negative result rather than PREPARING us for a possible negative result. The staff was nice, but the overall experience felt like a factory, as we passed through a conveyor belt. Spring Fertility Clinic: From the initial visit, the vibe with Spring Fertility was much different. Dr. Hancock met with us EACH visit, answering a litany of questions. At Spring Fertility Clinic, the highly competent staff, including Nerissa and Kristen, was much more positive. Our first cycle had low odds of success, the cycle became extended because not all of the eggs were maturing at the same time. By the end of this extended cycle, we had produced only one fertilized egg. Spring Fertility had an attitude of hope while preparing us for the fact that we may have to repeat this process. Luckily for us, our one egg defied the odds and grew into our baby Liam. We desperately wanted a sibling for our daughter Emilija, Spring Fertility made that happen. While everyone’s struggle with fertility and eventual results will be different, Spring Fertility offers the warmth patients need when struggling with fertility. Everyone struggling with fertility deserves to be surrounded by an atmosphere of positivity. If you are struggling with fertility, you should make an appointment with Spring Fertility and discuss your situation. Good luck everyone.
Describe your experience with your monitoring appointments at Spring Fertility New York.
It was excellent, everything was done in conjunction with our appointments.
Describe the costs associated with your care under Kolbe Hancock at Spring Fertility New York.
Most of the treatments were covered by our insurance. We paid copays, the bulk of our costs were for the genetic testing. Overall, our cost was around $1,000.
10
Doctor
Kolbe Hancock
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 38
1 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Nurse or HC Services
4th of 4 Docs
8 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I didn’t have much hope. Dr fischer did an hour consult w me. Went over what had happened in the past, and came up w a new plan. She gave honest opinions on treatments and never gave false promises but definitely gave me the ability to want to try one more time. She was at every visit, she explained everything to me...Dr Fischer gave my husband and I a son and my daughter a sibling.
Spring is full of great communicators. I never had to worry about next steps or what was coming. They took care of everything and made sure to tell me all of the details. When I had questions they were always answered within 24hrs but usually by close of business. I always had total faith that things were being taken care of...I recommend Dr Fischer to everyone who needs hope. Don’t waste your time and money going other places. Just go to Spring.
How was your experience with Catha Fischer at Spring Fertility New York?
I came to Dr Fischer somewhat broken. I had had multiple failures over the course of 2 years at the “best and “most prominent “ fertility clinics across the country . I didn’t have much hope. Dr fischer did an hour consult w me. Went over what had happened in the past, and came up w a new plan. She gave honest opinions on treatments and never gave false promises but definitely gave me the ability to want to try one more time. She was at every visit, she explained everything to me, and I seriously felt like her team were my best friends while I was in treatment. I miss them! I’m looking at my baby boy right now. Dr Fischer gave my husband and I a son and my daughter a sibling. We have two more boys on ice. There are no words to describe the gift that she has given us. I recommend Dr Fischer to everyone who needs hope. Don’t waste your time and money going other places. Just go to Spring.
What's one piece of advice would you give a prospective patient of Catha Fischer at Spring Fertility New York?
Relax. She’s got you!!
During treatment, were you treated like a number or a human with Catha Fischer at Spring Fertility New York?
Dr Fischer took care of my mind body and soul at Spring. She always checked in, did every ultrasound, explained results and even gave me an umbrella on a rainy day.
Describe the protocols Catha Fischer used in your cycles at Spring Fertility New York and their degree of success.
Mid luteal cycle Frequent medication adjustments Not as much medication as other clinics Growth hormone
Describe your experience with your nurse at Spring Fertility New York. (Assigned nurse: Dana and Courtney )
Dana and Courtney are amazing!! They took care of everything I needed from a medical standpoint and then made sure I knew where to eat, stay, shop etc while in NY. They made my experience so much easier!
Describe your experience with Spring Fertility New York.
Spring is full of great communicators. I never had to worry about next steps or what was coming. They took care of everything and made sure to tell me all of the details. When I had questions they were always answered within 24hrs but usually by close of business. I always had total faith that things were being taken care of
Describe the costs associated with your care under Catha Fischer at Spring Fertility New York.
Ivf 16000 Calcium activation of eggs 1500 Transfer 5000
Describe Catha Fischer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Spring Fertility New York.
Dr fischer recommended only transferring one embryo at a time
10
Doctor
Catha Fischer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022, 10 Eggs Frozen
NPS
10
NPS
10
Age 29
1 Egg Freezing
European
Middle Eastern
Income $200K - $499K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Hancock was awesome from beginning to end. She made sure I felt comfortable, helped me make my decisions along the way, and checked in on me multiple times after my egg retrieval. She was generally reassuring and encouraging, and as a result I was confident I was in good hands...Very warm in greetings, and very careful/slow/clear when doing ultrasound exams - she gave clear heads up when she was about to do anything and explained what she saw. She answered my questions with patience.
Very welcoming environment [at Spring Fertility], easy to work with, they looked out for me and made sure I was helped all along the way. They have a variety of resources from nurses to financial consultants that helped me take control of my logistics...My primary nurse was exceptional - we sat together to do my first shots, she demo'd how to use the tools when I was still learning, she called me every day to check on me, and she made my IV on the day of really easy and painless, which was especially big for me because I'm generally scared of needles :) I felt very cared for and a huge part of it was the nursing team.
How was your experience with Kolbe Hancock at Spring Fertility New York?
Dr. Hancock was awesome from beginning to end. She made sure I felt comfortable, helped me make my decisions along the way, and checked in on me multiple times after my egg retrieval. She was generally reassuring and encouraging, and as a result I was confident I was in good hands.
What's one piece of advice would you give a prospective patient of Kolbe Hancock at Spring Fertility New York?
Come with all your questions to your first visit or two, since it helps you decide whether / how to proceed.
During treatment, were you treated like a number or a human with Kolbe Hancock at Spring Fertility New York?
Very warm in greetings, and very careful/slow/clear when doing ultrasound exams - she gave clear heads up when she was about to do anything and explained what she saw. She answered my questions with patience. She also made sure that for any questions I had that a nurse should support that a member of that team picked me up and spent time 1:1. Lots of communication throughout the process, which I really appreciated.
Describe your experience with your nurse at Spring Fertility New York.
My primary nurse was exceptional - we sat together to do my first shots, she demo'd how to use the tools when I was still learning, she called me every day to check on me, and she made my IV on the day of really easy and painless, which was especially big for me because I'm generally scared of needles :) I felt very cared for and a huge part of it was the nursing team.
Describe your experience with Spring Fertility New York.
Very welcoming environment, easy to work with, they looked out for me and made sure I was helped all along the way. They have a variety of resources from nurses to financial consultants that helped me take control of my logistics.
Describe the costs associated with your care under Kolbe Hancock at Spring Fertility New York.
$10,000 for the services, meds were additional/separate
10
Doctor
Kolbe Hancock
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Spring Fertility New York
New York
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5