SCL Medical Group OBGYN

Rated 8
Neutral: 100%8
0% strongly recommend
2 reviews
Operations
8
8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
6
6
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
6
6
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

Grand Junction
610 25 Rd Grand Junction, CO 81505-1202
Grand Junction, CO 81505

2 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
5
NPS
8
Age 28 - 29
6 Fertility Medications
European
Income $50K - $99K
Teacher
2nd of 3 Docs
1 IUI With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
[Dr. Michael White] has a "Baby Formula" that details when to take Clomid, when to have intercourse, when to do a progesterone check, and when to take a pregnancy test. He was eternally hopeful, but even after a few failed cycles, he just kept me trying more instead of seeing if there was any other issues at hand...He is the head doctor of the clinic and very busy! He has a comforting manner, but to us who like those who are straight-to-the-point, things were left a little too much up to chance.
The nursing staff is wonderful and compassionate [at SCL Medical Group]. The two main nurses on-call, Lacey and Darlene, manage all of the patients for all of the doctors, so they have been a constant for us as we switched doctors within the clinic... The receptionists are all very kind when you are in the clinic for an appointment and are happy to schedule you a follow up as soon as it's needed. If there's any doubts about timing or procedure, they will always check with nursing and doctors.
How was your experience with Michael White at SCL Medical Group OBGYN?
Dr. White is a very nice man and I think when I was handed off to his caseload, he was overwhelmed. We only met him once, during a consult appointment, and during that time he was very nice, explained all of the procedures and treatments possible, and gave a printed sheet that explained his process for a medicated treatment that he uses with all of his patients. He is the head doctor of the clinic and very busy! He has a comforting manner, but to us who like those who are straight-to-the-point, things were left a little too much up to chance.
What's one piece of advice would you give a prospective patient of Michael White at SCL Medical Group OBGYN?
Know what you want as your treatment plan up front and advocate for it. Be prepared to wait a bit to get an appointment, as he is a very in-demand doctor!
During treatment, were you treated like a number or a human with Michael White at SCL Medical Group OBGYN?
Dr. White has a "Baby Formula" that details when to take Clomid, when to have intercourse, when to do a progesterone check, and when to take a pregnancy test. He was eternally hopeful, but even after a few failed cycles, he just kept me trying more instead of seeing if there was any other issues at hand.
Describe the protocols Michael White used in your cycles at SCL Medical Group OBGYN and their degree of success.
6 clomid cycles, 1 at 50mg, 2 at 100mg, and 3 at 150mg with 21-day progesterone checks each month (why my dosage was increased). All failed cycles.
Describe your experience with the nursing staff at SCL Medical Group OBGYN.
The nursing staff is wonderful and compassionate. The two main nurses on-call, Lacey and Darlene, manage all of the patients for all of the doctors, so they have been a constant for us as we switched doctors within the clinic.
Describe your experience with SCL Medical Group OBGYN.
The clinic can be hard to get a hold of at times via phone since they have limited lines. I always just call back in a few minutes to get a receptionist instead of leaving a voicemail because it seems to take longer that way. The receptionists are all very kind when you are in the clinic for an appointment and are happy to schedule you a follow up as soon as it's needed. If there's any doubts about timing or procedure, they will always check with nursing and doctors.
Describe the costs associated with your care under Michael White at SCL Medical Group OBGYN.
My insurance covers labs and visits for a low co-pay, but not fertility drugs.
Describe Michael White's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SCL Medical Group OBGYN.
n/a
5
Doctor
Michael White
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
1 of 5
8
Clinic
SCL Medical Group OBGYN
Grand Junction
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
8
Age 29
1 IUI
Anovulation
PCOS
Unexplained
European
Income $50K - $99K
Teacher
3rd of 3 Docs
6 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Successful
Dr. Mercer wanted to know our infertility journey/story from us prior to examining all of our medical records. He then came up with a personalized plan cycle-by-cycle and personally calls when results are not what he thought they should be...he started me on 5mg Letrozole cycle days 3-7 with timed intercourse and 21 day progesterone check (7dpo)...Next cycle he upped the dose to 10mg Letrozole...POSITIVE TEST!...as we were talking in our consultation, I realized that he did that to get to know us as a couple, what we had been through
Sometimes the clinic [SCL Medical Group] is hard to get a hold of by phone - they only have the couple of phone lines and sometimes you get the voicemail, which takes a while to hear back from. So, I hang up and try again every 5 min or so until I get a receptionist. Sometimes the receptionists are out of the loop with your doctor, but they always check if anything is in doubt. However, the entire staff are all wonderfully nice and welcoming when you are there for an appointment.
How was your experience with John Mercer at SCL Medical Group OBGYN?
In our first appointment, I was a little taken aback because Dr. Mercer came in and asked our story prior to completely examining our medical records. That has never happened before. However, as we were talking in our consultation, I realized that he did that to get to know us as a couple, what we had been through, and what we were willing to do to grow our family. He then created a specific treatment plan and filled in many gaps in my testing that other doctors had neglected. He has been responsive every step of the way, is always jovial in our appointments, and my husband and I are always happy to see and talk with him about our medical needs.
What's one piece of advice would you give a prospective patient of John Mercer at SCL Medical Group OBGYN?
Bring your spouse/significant other or a friend to take notes because you will cover a lot in your first appointment. Also, be prepared to tell your (in)fertility journey in-depth which may trigger various emotions, so the other person you bring with you can help with that too if you need a minute.
During treatment, were you treated like a number or a human with John Mercer at SCL Medical Group OBGYN?
Dr. Mercer wanted to know our infertility journey/story from us prior to examining all of our medical records. He then came up with a personalized plan cycle-by-cycle and personally calls when results are not what he thought they should be.
Describe the protocols John Mercer used in your cycles at SCL Medical Group OBGYN and their degree of success.
I had already tried Clomid for 6 months with no success, complete blood work, and an ultrasound to check for cysts, with another doctor. Dr. Mercer had me complete a glucose challenge and HSG prior to moving forward with treatment to fill in gaps in testing. From those results, he started me on 5mg Letrozole cycle days 3-7 with timed intercourse and 21 day progesterone check (7dpo). Nothing came of that cycle, and progesterone was slightly low. Next cycle he upped the dose to 10mg Letrozole, Day 14 follicle scan and trigger shot (Ovidrel) in-office, Day 15 IUI in-office, Day 22 progesterone check. POSITIVE TEST! Beta HCG ordered, and another 48-72 hours later. Good results, so ultrasounds scheduled every 2 weeks until pregnancy fully established.
Describe your experience with the nursing staff at SCL Medical Group OBGYN.
The nurses on-call at the clinic, Lacey and Darlene, are wonderful - they are always kind and responsive with questions, concerns, and last-minute refills!
Describe your experience with SCL Medical Group OBGYN.
Sometimes the clinic is hard to get a hold of by phone - they only have the couple of phone lines and sometimes you get the voicemail, which takes a while to hear back from. So, I hang up and try again every 5 min or so until I get a receptionist. Sometimes the receptionists are out of the loop with your doctor, but they always check if anything is in doubt. However, the entire staff are all wonderfully nice and welcoming when you are there for an appointment.
Describe the costs associated with your care under John Mercer at SCL Medical Group OBGYN.
My insurance covers infertility testing and procedures, along with a low co-pay for office visits and lab work, so compared to other online estimates, it was very affordable, around $250 for the IUI cycle (meds and all), and $75 for a failed cycle.
Describe John Mercer's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at SCL Medical Group OBGYN.
n/a
10
Doctor
John Mercer
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
SCL Medical Group OBGYN
Grand Junction
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5

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