Ratings of 1 indicate that a clinic was poorly operated.
Ratings of 10 indicate that a clinic operated very well.
Scheduling
7.8
7.8
Scheduling
Ratings of 1 mean it was difficult to schedule appointments with this clinic.
Ratings of 10 mean it was easy to schedule appointments.
Billing Department
7.6
7.6
Billing Department
Ratings of 1 indicate an unsatisfactory billing department.
Ratings of 10 indicate an excellent billing department.
Nursing Team
8.1
8.1
Nursing Team
Ratings of 1 indicate an unsatisfactory nursing team.
Ratings of 10 indicate an excellent nursing team.
Attention to Detail
7.5
7.5
Attention to Detail
Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.
For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.
CDC Success Rates
This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.
For more information please see our FAQs.
Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.
In my opinion though, because I am interested in enhancing my own fertility, rather than going straight to IUI/IVF, Dr. Prough and I are not a great fit...The doctor was rough and quick with physical examinations. I had a bunch of blood tests done and results were summarized in one-two sentences, and that was that. No discussion about how the conclusions came to be, my alternatives, nothing. It’s like I had to pull the information out of him by trying to figure out what questions to ask...
The facility itself [Tulsa Fertility Center] is very dated...The people at the front desk are always quite nice...I had a bunch of blood tests done and results were summarized in one-two sentences, and that was that. No discussion about how the conclusions came to be, my alternatives, nothing. It’s like I had to pull the information out of him by trying to figure out what questions to ask...At this point, I have to request copies of my records and interpret them myself… I’m not sure what expertise I’m paying for, when I leave my appointments no more informed than when I arrived.
How was your experience with Stanley Prough at Tulsa Fertility Center?
I felt like premature conclusions were drawn, with no discussion. Testing of all the different hormones, evaluating their levels, and coming up with the whole picture is a difficult puzzle. I can’t put it together myself, which is why I wanted to see an RE. But I feel like I have to figure this all out on my own.
Dr. Prough definitely knows his stuff. In my opinion though, because I am interested in enhancing my own fertility, rather than going straight to IUI/IVF, Dr. Prough and I are not a great fit.
What's one piece of advice would you give a prospective patient of Stanley Prough at Tulsa Fertility Center?
Do as much research as you can beforehand, so you can ask questions during the few minutes you have. Not much information is volunteered and the clinic will charge money for just looking at him.
During treatment, were you treated like a number or a human with Stanley Prough at Tulsa Fertility Center?
I felt like hardware being shuffled along an assembly line. The doctor was rough and quick with physical examinations. I had a bunch of blood tests done and results were summarized in one-two sentences, and that was that. No discussion about how the conclusions came to be, my alternatives, nothing. It’s like I had to pull the information out of him by trying to figure out what questions to ask. There were other issues in my bloodwork (things I know from prior testing) that were unmentioned. At this point, I have to request copies of my records and interpret them myself… I’m not sure what expertise I’m paying for, when I leave my appointments no more informed than when I arrived.
Describe your experience with Tulsa Fertility Center.
The facility itself is very dated. I’m not sure what this says about the equipment. The people at the front desk are always quite nice. Also, the facility is downtown so you can go to a restaurant or something before/after your appt.
Describe the costs associated with your care under Stanley Prough at Tulsa Fertility Center.
The clinic was expensive relative to the i formation I received. For example, I paid $75 to hear what I read just a day prior in a Google search.
She [Dr. Shauna McKinney] is very straight forward! She knows what she is doing, very knowledgeable, and is capable of making her patients understand as well. She has paperwork in regards to timeline, information, questions you might have etc that’s sent with you and it’s also accessible via app in the event you have questions or need to refer back to. She is abrupt though and I can see that rubbing people the wrong way. However, I can appreciate transparency and honesty.
I’ve done IUI twice and the protocol was the same each time [at Tulsa Fertility Center]...She [nurse] was always available if I had any additional questions! The team responds quickly via app and was always available to talk on the phone if necessary...IUI insemination costs $600 prior to inseminating. The ultrasounds are $250...after two failed IUI’s with no known fertility issues we have decided to do IVF...The clinics strengths are how readily they are available if you need to contact them for any reason. Their weaknesses are that they do have a high demand of patients because they are the only fertility clinic in Tulsa. As a result, they are very busy when we are there.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
She is very straight forward! She knows what she is doing, very knowledgeable, and is capable of making her patients understand as well. She has paperwork in regards to timeline, information, questions you might have etc that’s sent with you and it’s also accessible via app in the event you have questions or need to refer back to. She is abrupt though and I can see that rubbing people the wrong way. However, I can appreciate transparency and honesty.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Like I had previously mentioned, she can at times be abrupt and that can rub people the wrong way. However, she means well and only has your best interests at heart.
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
She’s great! Very personable and realistic. We have done 2 IUI’s unfortunately both resulted in negative pregnancy, but we are continuing with IVF.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
Personally, I don’t struggle with infertility. As a result, my protocol wasn’t as invasive as others. Initially, we had several labs drawn. I’ve done IUI twice and the protocol was the same each time. Initially we did a baseline ultrasound preparing for ovulation. I took 5mg of clomid daily enhance my chances of multiple eggs. As a result, I would do my second ultrasound that showed if I had eggs. Then, would do a trigger shot at peak ovulation and come in 24-48 hours later to do IUI insemination.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Jennifer )
She was always available if I had any additional questions! The team responds quickly via app and was always available to talk on the phone if necessary.
Describe your experience with Tulsa Fertility Center.
The clinics strengths are how readily they are available if you need to contact them for any reason. Their weaknesses are that they do have a high demand of patients because they are the only fertility clinic in Tulsa. As a result, they are very busy when we are there.
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
IUI is expensive unfortunately. My insurance covered some of the labs and some medication. etc. However, IUI insemination costs $600 prior to inseminating. The ultrasounds are $250. The trigger shot was not covered by my insurance and was $100. The sperm vials were also $1,000 a piece. Overall, after two IUI’s with labs and miscellaneous charges I spent in total $8,000-10,000.
Describe Shauna McKinney's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
N/A I haven’t done IVF, yet. However, after two failed IUI’s with no known fertility issues we have decided to do IVF.
Dr. McKinney is very warm, personable and compassionate. She is very knowledgable and communicated at every pivot why we were changing direction or strategy and how it would impact us. There were times however that I felt like she used statistics to support her decisions, even if they were inconsistent or contradictory to things she had previously used to support a decision...She performed by ultrasounds retrieval, trial transfer and transfer
Overall this [Tulsa Fertility Center] clinic does not provide patients with the support resources (mental health, available grants/financing options, etc.) needed. The two doctors very much work independently and patient experience is solely based on the luck of the draw on nurse coordinator and the mood of the receptionist that day.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
Dr. McKinney is very warm, personable and compassionate. She is very knowledgable and communicated at every pivot why we were changing direction or strategy and how it would impact us. There were times however that I felt like she used statistics to support her decisions, even if they were inconsistent or contradictory to things she had previously used to support a decision. I have been a patient for almost four years with no success yet. There have definitely been times that I have questioned her ability to get us to the finish line, even going as far as seeking another opinion to validate the path we had taken to date.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Do your research before you appointments. Come with questions written down. She sometimes can get off track and it will be your duty to keep her on topic to get your questions answered. There are several topics that she will not be able to answer (ordering meds, costs, etc.) and she will defer to her nursing and financial team. They are not quite as knowledgable or dependable. Press her when needed.
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
By Dr. McKinney, I felt treated like a human. She performed by ultrasounds retrieval, trial transfer and transfer. I never felt like I had a shortage of access to her. However, I definitely felt like a number to the nursing staff.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
Three IVF cycles for retrieval with ICSI and PGS testing. Two with follistim.
Eight FET cycles (three medicated, five natural) to get to a lining thick enough to transfer on.
One FET transfer of two embryos. Transferred on a 7mm lining. No pregnancy.
One embryo left.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Nichole)
Nichole was unreliable. I understand that in her role she has to repeat information a lot, but there are efficiencies that could be made as a clinic to provide all necessary information and support to patients. I often felt like I had to follow up frequently and seek information and support resources elsewhere. There was a lot of information that I felt should have proactively been communication in order to properly set patient expectations. More often than not it was assumed that patients already had knowledge of most of the information.
Their communication is primarily through an eIVF portal. Where other clinics have secondary methods to reach patients or at least alert them that new messages are available in the portal, TFC doesn't have any of this. If you are not proactively checking multiple times daily, you will likely miss messages and potentially appointments.
Describe your experience with Tulsa Fertility Center.
Overall this clinic does not provide patients with the support resources (mental health, available grants/financing options, etc.) needed. The two doctors very much work independently and patient experience is solely based on the luck of the draw on nurse coordinator and the mood of the receptionist that day.
Describe Shauna McKinney's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
Dr. McKinney was careful to treat it on a case by case basis dependent on all the factors (lining thickness, tri-lam, estrogen and progesterone levels) before she made a recommendation.
What specific things went wrong at Tulsa Fertility Center?
she [Dr. Shauna McKinney] takes her time to explain everything. She makes it personal...Your family success is her job and she takes that very seriously. I felt confident every step of the way with her...I am a 34 yr female with a wife. We are doing reciprocal IVF. I was placed on Gonal-f with an HCG trigger. We had 8 eggs at retrieval with two fertilized eggs. My wife will carry...We took the advice of the doctor to use both embryos at transfer. Transfer was postponed because of COVID-19 until June.
We had a great experience with everyone [at Tulsa Fertility Center] but the front office clerk-Kisha. My wife and I both use Community Care insurance. She is a physician and I am a nurse. We were told we couldn’t have an appointment without a prior authorization. This process took months without a response. We went to another doctor with poor consult-Dr. Bundren. He told us we didn’t have any options available for treatment. We finally called Tulsa Fertility back and they told us we could make an appointment but would be self pay. Obviously we can afford that but was never told that it was an option. We wasted a lot of time because of that.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
She is excellent. I have suggested friends use her as a physician. She will take the time to explain every detail. Your family success is her job and she takes that very seriously. I felt confident every step of the way with her.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Listen to everything she has to say and trust In the process.
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
Like a human, she takes her time to explain everything. She makes it personal.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
I am a 34 yr female with a wife. We are doing reciprocal IVF. I was placed on Gonal-f with an HCG trigger. We had 8 eggs at retrieval with two fertilized eggs. My wife will carry.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Nicole )
We had a great experience with everyone but the front office clerk-Kisha. My wife and I both use Community Care insurance. She is a physician and I am a nurse. We were told we couldn’t have an appointment without a prior authorization. This process took months without a response. We went to another doctor with poor consult-Dr. Bundren. He told us we didn’t have any options available for treatment. We finally called Tulsa Fertility back and they told us we could make an appointment but would be self pay. Obviously we can afford that but was never told that it was an option. We wasted a lot of time because of that.
Describe your experience with Tulsa Fertility Center.
Strength-doctors and nurses are great
Male phlebotomists was very bad at his job.
Kisha should not be taking calls for new patients
I love the attention to detail in the IVF process. We have friends that use the clinic for IUI and are on baby number 2!
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
IVF 30,000 plus the cost of medication
Describe Shauna McKinney's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
We took the advice of the doctor to use both embryos at transfer. Transfer was postponed because of COVID-19 until June.
Our consultation [with Dr. Shauna McKinney] was extremely rushed and I didn’t have time to ask most of the questions I had. She mainly told us why we were there (which we already knew) and then sent the nurse in to handle paperwork. We left feeling extremely confused and not sure where to go from there... I didn’t get a chance to truly explain our story and what we’ve tried with other doctors to inform her of our past treatments. I have PCOS and when I tried to bring that up she said that it didn’t matter because it was more about my husband and his fertility issues than mine which made me feel a little put off.
My main problem [at Tulsa Fertility Center] is with the lack of communication between both Dr. and patient and nurse and patient. I feel they should have a little more compassion when it comes to each individual story even tho they’ve heard a million different stories, each story is hard and special that patient and it should be treated as such...They would never give us a straight answer to how much we would have to owe until AFTER it was over and we had no choose but to pay whatever amount they told us. It felt very deceitful and very frustrating...They’re major weakness is communication with the patients. E
How was your experience with Shauna McKinney at Tulsa Fertility Center?
I feel she could be very pleasant but it did come across like we were just a number and basic. I didn’t get a chance to truly explain our story and what we’ve tried with other doctors to inform her of our past treatments. I have PCOS and when I tried to bring that up she said that it didn’t matter because it was more about my husband and his fertility issues than mine which made me feel a little put off.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Have your questions written down and don’t feel pressured to leave without answers.
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
Our consultation was extremely rushed and I didn’t have time to ask most of the questions I had. She mainly told us why we were there (which we already knew) and then sent the nurse in to handle paperwork. We left feeling extremely confused and not sure where to go from there.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
We’ve only had a consultation with her before deciding to look elsewhere.
Describe your experience with the nursing staff at Tulsa Fertility Center.
The nursing staff especially the front desk seemed like they didn’t know anything going. I tried asking a question and was told to multiple questions that she wasn’t sure and I could ask a different nurse whenever we came back for treatment. We didn’t even pick our treatment and our question was about the different treatments! They came across very uninformed! The front desk lady who handles calls and payments was clueless. Every time I called I was told she wouldn’t know how much we had to pay until after our appointment. Once we got there she called us up three different times because she said she forgot to charge us for three different things! Very annoying.
Describe your experience with Tulsa Fertility Center.
They’re major weakness is communication with the patients. Every nurse or staff member there wants to refer you to a different person for a simple question. I don’t know if they truly don’t know or simply don’t care to answer my question. Many of my questions went unanswered.
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
So far the only cost we had was for our consultation and sperm analysis. But that was a frustrating process. They would never give us a straight answer to how much we would have to owe until AFTER it was over and we had no choose but to pay whatever amount they told us. It felt very deceitful and very frustrating.
What specific things went wrong at Tulsa Fertility Center?
Provided conflicting information
Describe the specific things that went wrong at Tulsa Fertility Center.
My main problem is with the lack of communication between both Dr. and patient and nurse and patient. I feel they should have a little more compassion when it comes to each individual story even tho they’ve heard a million different stories, each story is hard and special that patient and it should be treated as such.
Dr. Prough was very pleasant to work with. We appreciated his honesty even though it may not have been what we wanted to hear. He was patient and always answered our questions. He respected our decision on trying IUI verses IVF and he never tried to pressure us into doing more treatments then what we wanted to do.... The first cycle of IUI Dr. Prough prescribesd 100mg of clomid which I took 2 per day for 5 days and then after he performed the ultrasound and found that I had 3 mature eggs he prescribed the Ovidrel trigger shot at 250mcg.
They [Tulsa Fertility Center] were always able to work around our work schedule which was very helpful and everyone was very friendly except the nurses. I would give the overall clinic a good rating but the nurses could do a better job of spending more time with the patients and not seeming so miserable.... The nurses very extremely short tempered and showed zero compassion. To the nurses, we were just a number.
How was your experience with Stanley Prough at Tulsa Fertility Center?
Dr. Prough was very pleasant to work with. We appreciated his honesty even though it may not have been what we wanted to hear. He was patient and always answered our questions. He respected our decision on trying IUI verses IVF and he never tried to pressure us into doing more treatments then what we wanted to do.
What's one piece of advice would you give a prospective patient of Stanley Prough at Tulsa Fertility Center?
Trust what Dr. Prough says and be patient.
During treatment, were you treated like a number or a human with Stanley Prough at Tulsa Fertility Center?
My husband and I felt that we were treated as humans because Dr. Prough always answered all questions s even though it not have been the answer we wanted. We also appreciated that he highly recommended IVF due to my husbands male factor infertility but he completely respected our decision to at least attempt IUI. He always gave a small ounce of hope, not too much but not too little.
Describe the protocols Stanley Prough used in your cycles at Tulsa Fertility Center and their degree of success.
The first cycle of IUI Dr. Prough prescribesd 100mg of clomid which I took 2 per day for 5 days and then after he performed the ultrasound and found that I had 3 mature eggs he prescribed the Ovidrel trigger shot at 250mcg. The results from the clomid caused me to have fatigue and bloating. Then I went in for the IUI procedure which was very quick and easy but unfortunately that cycle ended in a miscarriage at 6 weeks.
The second cycle I was put on clomid again with the same dosages but when I went for my ultrasound I had 6 eggs and Dr. Prough canceled my cycle due to a high risk of multiples.
The third cycle Dr. Prough prescribed 50mg of clomid once per day and Menopur injections at 75iu for 5 days. When I went for my ultrasound I had 3 eggs and then he ordered the Ovidrel trigger shot at 250mcg again and then I went back for the IUI procedure but this time it ended in a negative pregnancy test.
Describe your experience with the nursing staff at Tulsa Fertility Center.
The nurses very extremely short tempered and showed zero compassion. To the nurses, we were just a number.
Describe your experience with Tulsa Fertility Center.
They were always able to work around our work schedule which was very helpful and everyone was very friendly except the nurses. I would give the overall clinic a good rating but the nurses could do a better job of spending more time with the patients and not seeming so miserable.
Describe the costs associated with your care under Stanley Prough at Tulsa Fertility Center.
I had to pay my co-insurance of all ultrasounds, medicines, pregnancy tests, labs & the IUI procedure and then I had a copay for all visits for treatments plans. Then in 2019 I had to pay all costs for the medicines, ultrasounds and the IUI procedure because my deductible started over on Jan. 1. As far as costs, I would have to get a statement from their office because there were so many I can’t remember.
every appointment I saw Dr. McKinney. She performs all of the ultrasounds herself. ... Dr. McKinney is energectic and sometimes a whirlwind when talking with her. However, she also fully answers my questions, relies on best practices and research to make adjustments to protocol. She is compassionate and understands the stress that is involved with this process. When I had questionable lab results, she called me personally to go over options.
There have been a couple times I emailed to them [Tulsa Fertility Center] the paperwork, and then received a phone call that it was not turned in. Even with these technical problems, they have been very friendly and understanding. ... All the nursing staff at the clinic is fabulous. They are caring, quick to return messages, and incredibly compassionate. ... This clinic is small enough that you are not treated as a number.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
Dr. McKinney is energectic and sometimes a whirlwind when talking with her. However, she also fully answers my questions, relies on best practices and research to make adjustments to protocol. She is compassionate and understands the stress that is involved with this process. When I had questionable lab results, she called me personally to go over options.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
I would advise them to come to the appointment prepared with questions and ready to speak up. Due to Dr. McKinney’s high level of energy, it is sometimes easy to get overwhelmed and forget the questions while in the office.
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
This clinic is small enough that you are not treated as a number. I had easy access to my nurse through the portal, and every appointment I saw Dr. McKinney. She performs all of the ultrasounds herself. All the staff have been friendly and understanding of this process.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
4 IUIs, we used Femera, low-dose Follistim, and trigger shot. No positives.
2 retrievals— both used lupron for suppression, first used follistim, second used Gonal-F. Both resulted in 1 embryo.
3-preparations for FET. First 2 used Lupron, estrogen patches, and vaginal estrogen. 2nd one also added sildenafill suppository. Both FETs were cancelled due to thin lining, but 2nd was better. Currently doing 3rd FET with adjustment of injectable estrogen instead of patches.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Nichole Flores)
All the nursing staff at the clinic is fabulous. They are caring, quick to return messages, and incredibly compassionate. They have guided me through the process and provide extremely clear and thorough instructions after each visit.
Describe your experience with Tulsa Fertility Center.
This is a nice clinic and the staff are friendly and easy to talk to. The only issues I’ve had we’re related to submitting my consent paperwork prior to treatment. There have been a couple times I emailed to them the paperwork, and then received a phone call that it was not turned in. Even with these technical problems, they have been very friendly and understanding.
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
I think costs were comparable to type rates for fertility in the US. $10,000-$15,000 for retrieval, $3,000 - $5,000 for transfer.
Describe Shauna McKinney's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
Dr. McKinney explained the pros and cons of each to us, and left the decision completely up to us. There has been no pressure to choose one over the other.
What specific things went wrong at Tulsa Fertility Center?
Lost paperwork
Describe the specific things that went wrong at Tulsa Fertility Center.
The only thing is miscommunication about me sending in consent paperwork (mentioned in previous comment). This was minor and did not affect my ability to complete treatment cycle
Dr. Prough sees a lot of patients in a day. At the beginning of the appointment I felt he was rushed or busy but he did take the time to go over every question...He is a very direct doctor, but not cold...My husband and I are combating male infertility...low sperm count and low morphology...[he] set us up for IVF with ICSI to assist the sperm in penetrating the egg.
[Tulsa Fertility Center] rushes through the paperwork when you first arrive, the front staff made me feel like a burden...very cold vibe...seems like they don’t want to be there at all...Our nurse was great! She kept everything running smoothly...responded to our messages...[Dr. Stanley Prough] is a very direct doctor, but not cold...
How was your experience with Stanley Prough at Tulsa Fertility Center?
Dr. Prough sees a lot of patients in a day. At the beginning of the appointment I felt he was rushed or busy but he did take the time to go over every question my husband and I had (and we had a lot). He is a very direct doctor, but not cold.
What's one piece of advice would you give a prospective patient of Stanley Prough at Tulsa Fertility Center?
The advise I would give to a prospective patient of Dr. Prough is the same advise I would give anyone about to undergo fertility treatment. Make a list of questions and concerns and bring them with you to your appointment. Talk to your partner about what your expectations are and what you are willing to undergo before your appointment. Talk to your doctor about your reservations if you have any.
During treatment, were you treated like a number or a human with Stanley Prough at Tulsa Fertility Center?
The front office staff gives off a very cold vibe. I am sure it is because this is the only fertility clinic in the Tulsa area and they are busy because of that. However, trying to conceive with medical intervention is already a mechanic experience there is no need to be uninviting when dealing with front staff when you first walk in. I will say that once I was able to speak with Dr. Prough, he answered all of our questions and concerns directly and educationally.
Describe the protocols Stanley Prough used in your cycles at Tulsa Fertility Center and their degree of success.
My husband and I are combating male infertility due to low sperm count and low morphology. Dr. Prough set us up for IVF with ICSI to assist the sperm in penetrating the egg. We have completed all the preliminary testing which included an ultrasound and blood panel. We also elected a genetic screening test because it was important to my husband and I that if we were going to pass along any negative genetic carriers we were going to go forward with adoption instead. The test came back great and we plan to proceed with the cycle once we were able to save up the funds.
Describe your experience with your nurse at Tulsa Fertility Center.
Our nurse was great! She kept everything running smoothly. She responded to our messages within four patient portal working 24 hours. The front office staff seems like they don’t want to be there at all.
Describe your experience with Tulsa Fertility Center.
The clinic rushes through the paperwork when you first arrive, the front staff made me feel like a burden. However when I was able to speak with the person who went over the insurance information and what to expect she was helpful. Before our treatment we were sent to speak with a financial coordinator it was an informative meeting but when I called back with questions to speak with her directly, I did not receive a call back.
Describe the costs associated with your care under Stanley Prough at Tulsa Fertility Center.
I mostly remember the ultrasound was around $350. It was around $150 per appointment/consultation that varied depending on what was scheduled
Describe Stanley Prough's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
Dr. Prough believes that single embryo transfer is safer but it is a case by case basis on what transfer he feels comfortable with although I feel most are probably single embryo
Dr McKinney did a good job with explaining the procedures and what to expect and was blunt about our chances of conceiving natural, with IUI, and with IVF. At only 19-20 years old she never once made me feel as if I was “to young” to be going to her clinic for help. One downfall is that when my first IUI failed and I wanted to begin injections I was told “everything went perfect there’s no need to change your meds” even though in my eyes it did not result in a pregnancy therefore it did not go perfect.
The staff [Tulsa Fertility Center] are amazing but they don’t listen to what the patient really wants. This clinic just uses their basic protocols instead of making each patient an individualized plan of care. The clinic itself was very nice and clean... They told me I was unable to schedule an appointment with dr McKinney in the middle of a treatment cycle and that I would have to hold off on starting IUI #3 and schedule an appointment
How was your experience with Shauna McKinney at Tulsa Fertility Center?
Dr McKinney did a good job with explaining the procedures and what to expect and was blunt about our chances of conceiving natural, with IUI, and with IVF. At only 19-20 years old she never once made me feel as if I was “to young” to be going to her clinic for help. One downfall is that when my first IUI failed and I wanted to begin injections I was told “everything went perfect there’s no need to change your meds” even though in my eyes it did not result in a pregnancy therefore it did not go perfect. Towards the end of IUI #2 I sent a message in patient portal regarding again wanting to change my meds and go through with IUI #3. They told me I was unable to schedule an appointment with dr McKinney in the middle of a treatment cycle and that I would have to hold off on starting IUI #3 and schedule an appointment if I wanted to discuss changing anything. I felt I already waited enough and if I’m paying for a treatment there should be no reason why I can’t meet the Dr in the middle of the treatment.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Look elsewhere if you want an aggressive treatment
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
Dr McKinney’s office knew who I was the minute I walked through the door by appointment number 2. When I went to the desk to check in I hardly ever had to tell them my name
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
For both my IUIs I went in once between day 2-5 for baseline ultrasound and bloodwork, then I was put on 5mg of letrazole day 5-9, mid cycle ultrasound between day 12-15, 1st I had only 1 follicle and the 2nd I had 1 good size and 1 that. Plus possibly catch up, day after midcycle ultrasound I would trigger with ovidril at 8pm then go in for IUI 36hrs later, 7dpiui progesterone bloodwork, and 14dpiui HCG bloodwork. Each cycle costed around $800 total. Both cycles failed. I believe due to the fact I ovulated earlier than the 36hr mark but her protocol is IUI 36 hours after IUI
Describe your experience with your nurse at Tulsa Fertility Center.
They got back to me within about an hour. Very fast responders.
Describe your experience with Tulsa Fertility Center.
The staff are amazing but they don’t listen to what the patient really wants. This clinic just uses their basic protocols instead of making each patient an individualized plan of care. The clinic itself was very nice and clean
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
One IUI cost around $900 total with meds, ultrasounds, and bloodwork. That’s a noninjection cycle with no insurance coverage. Our quote on IVF was $12000 down + meds
Stanley [Prough] is a great doctor. He has a lot of experience in his field of work and is always keeping up with the newest, proven technology. He listens. He is kind. He shows compassion where few others do. He's a great man and always makes you feel welcome. ... My hopes and dreams became his. Even during future failed cycles. ... My fresh cycle I had a cyst. We treated with birth control until it dissipated.
Strengths: clean, up to date, best equipment, best staff [Tulsa Fertility Center], friendly, welcoming, family friendly, personable. Weaknesses: the area for seven collection is only a bit away from the waiting area. My husband has never blushed more. ... Everything ran very orderly. It was a smooth process. I never had to wait. They were always on schedule and waiting for me ... The nurses go out of their way to be kind. They listen to everything and always have an answer, even when their office is closed.
How was your experience with Stanley Prough at Tulsa Fertility Center?
Stanley is a great doctor. He has a lot of experience in his field of work and is always keeping up with the newest, proven technology. He listens. He is kind. He shows compassion where few others do. He's a great man and always makes you feel welcome. I love seeing him. We just want children. Sometimes those hopes and dreams are hard.
What's one piece of advice would you give a prospective patient of Stanley Prough at Tulsa Fertility Center?
Be thorough in reporting your concerns and condition. He can't help if you don't communicate. He wants to know everything that's on your mind, no matter how small you think it is
During treatment, were you treated like a number or a human with Stanley Prough at Tulsa Fertility Center?
He showed genuine love and compassion during my appointments. He was very polite and happy, even calling me by nick name. He felt like family trying to help us grow our own family
Describe the protocols Stanley Prough used in your cycles at Tulsa Fertility Center and their degree of success.
My fresh cycle I had a cyst. We treated with birth control until it dissipated. Then continued with injected medications as prescribed until retrieval. He prescribed me additional medication after as I needed it. He was so excited for us and supportive. My hopes and dreams became his. Even during future failed cycles. This is a great doctor!
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Yesenia)
The nurses go out of their way to be kind. They listen to everything and always have an answer, even when their office is closed.
Describe your experience with Tulsa Fertility Center.
Strengths: clean, up to date, best equipment, best staff, friendly, welcoming, family friendly, personable.
Weaknesses: the area for seven collection is only a bit away from the waiting area. My husband has never blushed more. I about died laughing. This clinic is amazing
Describe your experience with your monitoring appointments at Tulsa Fertility Center.
Everything ran very orderly. It was a smooth process. I never had to wait. They were always on schedule and waiting for me
Describe the costs associated with your care under Stanley Prough at Tulsa Fertility Center.
Dr McKinney never rushed our appointments and she answered every question in a manner we were able to understand. She provided information on all options and allowed us to choose the one that made the most sense for our family. I was afraid we would be required to do several rounds of IUIs before we would be allowed to explore IVF, but due to our diagnosis, we were able to pursue IVF in the beginning. We spent seven months from our earliest blood test to the frozen embryo transfer - making the process much quicker than we had anticipated.
The staff [at Tulsa Fertility Center] reviewed our history and were able to discuss health concerns from the beginning...I was overwhelmed by the amount of medical history that was requested BEFORE my initial consultation. I had no idea why they would need all of that two weeks before my appointment, but I learned after meeting the staff that they want to study and prepare so that the best form of treatment is presented for the couple's specific needs.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
Dr McKinney is the most intelligent human being I have ever met and her attention to detail was excellent. She never promised success, just that she would do everything within her power to ensure the highest chance of success which made us feel like we were more than numbers or dollar signs. Dr McKinney held my hand and hugged me when I cried at my appointments and she explained everything in a way that was not overwhelming. No one wants to walk through the doors at her clinic, but since we had to be there I am so glad we had her to be our guide through the infertility journey.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Write ALL of your questions down and ask every single one of them. So your research beforehand and be your own advocate. If you do not want to do certain things, be vocal. The doctor cannot read your mind. We knew we wanted to give ourselves the best chance of a successful pregnancy and live birth, regardless of costs and we expressed that in the beginning.
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
Dr McKinney never rushed our appointments and she answered every question in a manner we were able to understand. She provided information on all options and allowed us to choose the one that made the most sense for our family. I was afraid we would be required to do several rounds of IUIs before we would be allowed to explore IVF, but due to our diagnosis, we were able to pursue IVF in the beginning. We spent seven months from our earliest blood test to the frozen embryo transfer - making the process much quicker than we had anticipated.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
10-12 days of stims: Follistim (50-250u) and Ganirelix (3-5 days) Follistim to stimulate the ovaries and produce eggs. Ganirelix to slow the maturation and allow the smaller follicles to catch up to the larger ones.
Trigger shot of Ovidrel.
FET: Birth control for one month before transfer. Approx 30 days of Lupron to suppress reproductive system. Estrogen patches, 1-4 changed every other day, to thicken lining during weeks before FET and through week 10 of pregnancy. Progesterone in oil 5 days before FET and through week 9 of pregnancy because the pregnancy was unnatural and the placenta had not taken over production.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Nicole and Amanda)
The nurses were always accommodating at appointments and always passed along any questions or concerns to my doctor. The patient portal allowed me to communicate with the nurses on an as-needed basis and that convenient feature helped ease my mind when I had a question but wasn't sure to whom it should be directed.
Describe your experience with Tulsa Fertility Center.
I was overwhelmed by the amount of medical history that was requested BEFORE my initial consultation. I had no idea why they would need all of that two weeks before my appointment, but I learned after meeting the staff that they want to study and prepare so that the best form of treatment is presented for the couple's specific needs. The staff reviewed our history and were able to discuss health concerns from the beginning.
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
Egg retrieval cycle and most tests associated with cycle $13,000-$14,500
Egg retrieval medication: $7,500
FET procedure: $5,000
FET meds: $2,500
Describe Shauna McKinney's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
TFC has ethical and moral basis for transferring no more than two embryos during a cycle because excessive multiples not only endangers the lives of the fetuses, the mother's safety is severely jeopardized. For those seeking treatment, not in the advanced maternal age bracket, one to two embryos may be transferred.
At the first visit Dr. Prough came off as very straight forward and a little cold. You could tell he was very intelligent but would break down information for you to understand. Every visit after that Dr. Prough was all smiles and very personable. I don’t feel at any point he gave us false hope.... In the beginning Dr. Prough said he wanted to do a fresh transfer because my hormones look good and my health is good. He did explain that if I became overstimulated that I would have to do a frozen transfer. I was on Gonal-F 150 units in the morning and 100 units at night.
The clinic [Tulsa Fertility Center] all together was great. I was informed on what I would owe at the next visit. The clinic was clean. A few times they were running a little late and I would have to wait but all together I got in and out of my appointments very fast....They do all of their monitoring appointment and labs the first appointments of the day.... I was very informed at every step of the process except for one. No one at the clinic informed me that I needed to have a full bladder for the SIS/TT. So when I showed up to the clinic I had to sit there are chug water. The staff did apologize that I was not sent the patient instructions.
How was your experience with Stanley Prough at Tulsa Fertility Center?
At the first visit Dr. Prough came off as very straight forward and a little cold. You could tell he was very intelligent but would break down information for you to understand. Every visit after that Dr. Prough was all smiles and very personable. I don’t feel at any point he gave us false hope. The whole IVF process is very confusing and can be difficult to understand at some points. Dr. Prough did a good job explaining the procedures to us.
What's one piece of advice would you give a prospective patient of Stanley Prough at Tulsa Fertility Center?
Don’t judge Dr.Prough by your first appointment. It takes some time to warm up to him. He is caring and compassionate.
During treatment, were you treated like a number or a human with Stanley Prough at Tulsa Fertility Center?
Dr. Prough was very straight forward with what was going to happen and your changes of getting pregnant. His bedside manner was great. Always smiling and asking how you are at every visit. He always explains procedures before and during the procedure. Dr. Prough also always has time to answer your questions. I never felt rushed.
Describe the protocols Stanley Prough used in your cycles at Tulsa Fertility Center and their degree of success.
In the beginning Dr. Prough said he wanted to do a fresh transfer because my hormones look good and my health is good. He did explain that if I became overstimulated that I would have to do a frozen transfer. I was on Gonal-F 150 units in the morning and 100 units at night. We went for weekly appointments to check labs and ultrasounds. I was on Cetrotide once a day for 4 days. I had some bruising from the injections but no side effects. When my labs and ultrasounds looked good I took my Trigger shot on 1/25/18 and did my retrieval on 1/27/18. On day 5 I had my transfer 2/1/18. The night of my transfer I started Progesterone I oil, which I would be on until I was 9-10 weeks. I went back for my pregnancy test on 2/12/18. They called me that afternoon to let me know it was positive. They said I would have to come back in a week for another test. They informed me that I would be doing weekly ultrasounds with Dr. Prough until I was 9-10 weeks. After that I would be released to my doctor. The Progesterone injections make me a little nauseous and the bruising in painful. I will happily continue the injections to keep my little miracle healthy.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Amanda Johnson )
I was very informed at every step of the process except for one. No one at the clinic informed me that I needed to have a full bladder for the SIS/TT. So when I showed up to the clinic I had to sit there are chug water. The staff did apologize that I was not sent the patient instructions. The staff the would take you back to the room was kind of cold and not sociable. Every now and then there would be a different person that would help. Belinda, Dr. Prough’s Nurse, was always kind and helpful. The patient care coordinator, Amanda Johnson, always called me back in a timely manner and was very helpful. The front desk receptionist was very inviting and nice at every visit. Overall the staff was great.
Describe your experience with Tulsa Fertility Center.
The clinic all together was great. I was informed on what I would owe at the next visit. The clinic was clean. A few times they were running a little late and I would have to wait but all together I got in and out of my appointments very fast.
Describe your experience with your monitoring appointments at Tulsa Fertility Center.
Monitoring appointments were hard on my work schedule. They do all of their monitoring appointment and labs the first appointments of the day. This worked out perfect for my schedule because I could get here early then get backboard to work by noon. I live 2 hours from the clinic so it’s difficult because you are spending 4 hours driving for every appointment. At one point I was going for monitoring appointments every other day. The appointments were only about 15 minutes and it flowed well. My work worked well with me which made this process even easier.
Describe the costs associated with your care under Stanley Prough at Tulsa Fertility Center.
All of my appointments before starting IVF were approximately $300 every visit. My insurance did not pay for anything. My SIS/TT was $895. My genetic testing was $80. We paid $10,000 for IVF and $5,600 for medication. We have had to refill the Progesterone in oil twice which is $120 for 2 vials. My last 2 visits with Dr. Prough have been OB Ultrasounds and I paid $198 for both. I have 2 more OB ultrasounds, which will be $198 a piece, then I will be released to my doctor. On top of all of those costs I also have to pay for gas for every visit. I drive a total of 4 hours for each appointment and miss a half day of work, sometimes a whole day of it’s a later appointment.
Describe Stanley Prough's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
From the first visit Dr. prough made it very clear that he will only transfer a total of 2 embryos. He was fine with transferring one but would not do more than 2. My husband and I were completely fine with this information because we would not want to transfer more than 2. That is not safe for the mother or baby. I only transferred one embryo because that is all that I had. We did not have any to freeze.
What specific things went wrong at Tulsa Fertility Center?
Failed to convey critical information
Describe the specific things that went wrong at Tulsa Fertility Center.
The only time they did not provide all of the information is when I went for my SIS/TT. Apparently I was suppose to have a full bladder for this procedure but no one sent me the patient information. When I got to the clinic I went to the restroom, as it’s a 2 got drive, and when I came out they said that I needed a full bladder and was not suppose to use the restroom. I told them that no one told me that. After looking in my chart they apologized for not sending the patient information. That was the only time this happened.
Very direct and confident in her treatment plan. [Dr. McKinney] Started us off slowly so we didn't overstimulate and explained risks of mulitples very clearly. Difficult at times coordinating with her office though since we are not from the Tulsa area....First IUI - Fermara for 5 days and produced 1 mature follicle. Did not get pregnant with IUI Second IUI - Fermara for 5 days plus several days of FSH injections. Lowest dosage of FSH to encourage two follicles for this cycle.
The office admins [Tulsa Fertility Ctr] were snarky and difficult to work with at times. The receptionist was rude and we always had issues with our insurance. It was the worst part of the whole experience...Communication was limited to their patient portal and sometimes it would take them a long time to get back to you. When you are working with a time sensitive cycle it was stressful and had me worried that I wouldn't hear from them in time.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
Very direct and confident in her treatment plan. Started us off slowly so we didn't overstimulate and explained risks of mulitples very clearly. Difficult at times coordinating with her office though since we are not from the Tulsa area.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Do your research and go with lots of questions
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
First IUI - Fermara for 5 days and produced 1 mature follicle. Did not get pregnant with IUI
Second IUI - Fermara for 5 days plus several days of FSH injections. Lowest dosage of FSH to encourage two follicles for this cycle. Produced two mature follicles and became pregnant w singleton
Describe your experience with the nursing staff at Tulsa Fertility Center.
Communication was limited to their patient portal and sometimes it would take them a long time to get back to you. When you are working with a time sensitive cycle it was stressful and had me worried that I wouldn't hear from them in time. Wish there was just a number to call
Describe your experience with Tulsa Fertility Center.
The office admins were snarky and difficult to work with at times. The receptionist was rude and we always had issues with our insurance. It was the worst part of the whole experience. You have to be your own health advocate and be prepared to fight w your insurance and make sure that things are done correctly or you might show up and be expected to pay a lot of money for a visit or US.
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
$250 per Ultrasound. $125 for IUI. $200ish for sperm washing and prep. $300+ injectable FSH. $10 for Fermara
What specific things went wrong at Tulsa Fertility Center?
Lost paperwork
Failed to send your chart to another clinic
Describe the specific things that went wrong at Tulsa Fertility Center.
A lot left to be desired in terms of communication, coordination and helpfulness with insurance and the office employees. Dr McKinney was fantastic though so it was worth the headache IMO
I have been nothing but pleased with Dr. McKinney. ... I respect that she didn’t “sugar-coat” anything and was always right to the point. She explained things in a way that was very easy for a lay person to understand. ... Dr. McKinney never made me feel rushed at my appointments and always answered my questions with a smile on her face. She showed she genuinely cared about my feelings by crying with me and also sharing stories from her personal life.
The clinic [Tulsa Fertility Center] was able to see me very quickly, and scheduling has always been a breeze. They utilize an online patient portal for communication, which makes it easy to keep track of documents, results, messages, etc. Everything I had to do was done in-house, so I never had to go to a hospital. ... My IVF coordinator is very detail oriented, and always responds promptly to any questions I have.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
I have been nothing but pleased with Dr. McKinney. She has been through infertility herself, which makes it easy for her to show compassion toward her patients. I respect that she didn’t “sugar-coat” anything and was always right to the point. She explained things in a way that was very easy for a lay person to understand. I highly recommend her!
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Be open about your expectations and timeline. She understands every patient is on a different timeline and might want to be less or more aggressive with treatment. She will give you her recommendation, but she will also respect your wishes.
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
Dr. McKinney never made me feel rushed at my appointments and always answered my questions with a smile on her face. She showed she genuinely cared about my feelings by crying with me and also sharing stories from her personal life.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
Dr. McKinney discovered I had a very low ovarian reserve for my age. She told me the most aggressive route would be to harvest as many eggs as I could before trying to become pregnant. This is because eggs can’t be retrieved during pregnancy, and my ovarian reserve would only further diminish as time passes. We went through one round of IVF and retrieved 8 eggs. We are still waiting to hear back how many made it to day 5. We plan on doing 1-2 more rounds of egg retrieval before transferring any embryos.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Nichole Johnson)
My IVF coordinator is very detail oriented, and always responds promptly to any questions I have.
Describe your experience with Tulsa Fertility Center.
The clinic was able to see me very quickly, and scheduling has always been a breeze. They utilize an online patient portal for communication, which makes it easy to keep track of documents, results, messages, etc. Everything I had to do was done in-house, so I never had to go to a hospital.
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
One round of egg retrieval with cryopreservation and ICSI was $15,000. Medications cost $6,000. We have not transferred yet, but it will cost $5,000 without medications.
I love how positive he [Dr. Prough] was. After waiting for what seemed like a lifetime, he finally helped me have hope again. He was thourough, and really wanted to get to the root of my problem, even some that were not fertility related....[Eset Approach] He did not have a preference. On transfer day, I only had two embryos left and they were both FANTASTC, so we used both. I have to perfectly healthy baby boys now. They are 6.
The office staff [Tusla Fertility Ctr] is not organized at all. Making appointments, getting insurance pre-auth of any kind is a nightmare. Be prepared to have to take some of these things into your own hands. You must be persistent in getting what you need.... Sometimes I would have to make multiple trips to the office in one day or back and forth to a lab, because things were forgotten.... It makes me sad for Dr. Prough because he is SO great, but his office staff is just awful.
How was your experience with Stanley Prough at Tulsa Fertility Center?
I love how positive he was. After waiting for what seemed like a lifetime, he finally helped me have hope again. He was thourough, and really wanted to get to the root of my problem, even some that were not fertility related.
What's one piece of advice would you give a prospective patient of Stanley Prough at Tulsa Fertility Center?
Go in with an open mind. Sometime what we want now, isn’t what is best for your body. Fertility treatments are marathon, not a sprint.
During treatment, were you treated like a number or a human with Stanley Prough at Tulsa Fertility Center?
Very personable, very caring.
Describe the protocols Stanley Prough used in your cycles at Tulsa Fertility Center and their degree of success.
Honestly the first time I did IVF was 7 years ago and I cannot recall. I am beginning my second IVF treatment now, and have not gotten this far yet.
Describe your experience with the nursing staff at Tulsa Fertility Center.
Very unorganized. Sometimes I would have to make multiple trips to the office in one day or back and forth to a lab, because things were forgotten.
Describe your experience with Tulsa Fertility Center.
The office staff is not organized at all. Making appointments, getting insurance pre-auth of any kind is a nightmare. Be prepared to have to take some of these things into your own hands. You must be persistent in getting what you need.
Describe the costs associated with your care under Stanley Prough at Tulsa Fertility Center.
I believe it was around $20 for a fresh cycle in 2011, and now I believe it’s still around 18-20k with a few variables.
Describe Stanley Prough's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
He did not have a preference. On transfer day, I only had two embryos left and they were both FANTASTC, so we used both. I have to perfectly healthy baby boys now. They are 6.
What specific things went wrong at Tulsa Fertility Center?
Failed to call in prescriptions to pharmacy
Provided conflicting information
Describe the specific things that went wrong at Tulsa Fertility Center.
When I was doin my IVF the first time, the office staff was very unorganized. This caused me multiple trips all over town and a lot of frustration. This time around, there are all new faces, but the front office staff still seems to have the same troubles. It makes me sad for Dr. Prough because he is SO great, but his office staff is just awful.
Dr. Prough is very "cut to the chase". He was frank and honest with us after we had suffered through infertility for 5 years, while I didn't necessarily feel like just another number to him I would certainly say that he keeps his emotions out of his work.... Months before we started stims, Dr. Prough chose for us to do a FET because of the likelihood that I would experience OHSS due to my PCOS. I started Gonal-F on November 21st of 2017 and 2 weeks later he had me add Cetrotide before prescribing me 2 Lupron trigger shots for my December 5th retrieval.
I was not entirely impressed with the front desk staff at Tulsa Fertility Clinic, as the "face" of the clinic I would hope for more positive attitudes and enthusiasm. The phlebotomist is lovely and made the unpleasantness of having my blood drawn seem nil. The financial department was always very helpful.... staff is very helpful and easily accessible through the patient portal so I was always able to ask all of my questions when I remembered them
How was your experience with Stanley Prough at Tulsa Fertility Center?
We met with Dr. Prough after our 6th failed IUI and our 12th failed medicated cycle, he was clearly agitated with the over 200 pages of my medical history and he was very frank with us in telling us why every other treatment we had done had not worked and why my previous doctors had been wrong. As you can imagine, I was overly emotional in our initial meeting and I misinterpreted his honesty. I now know that his frustration was not with me but with the unnecessary things I had been put through.
During my appointments Dr. Prough is thorough but he is expedient, he certainly doesn't hold your hand through every step. He answered every question and concern that I had and never made me feel like a burden but, often, the appointment was over before I could remember my questions. (His staff is very helpful and easily accessible through the patient portal so I was always able to ask all of my questions when I remembered them.)
I am now nearly 6 weeks pregnant after our FET and I have no doubt in my mind that it is due to Dr. Prough's expertise. There was never a surprise during my cycles and he seemed to be able to anticipate exactly what my body would do. While I know that his style of "doctoring" might not be everyone's cup of tea, I would absolutely recommend him to anyone who is experiencing infertility because I believe that if he could help almost anyone to achieve pregnancy. He may come across as cold but I see him as a no-nonsense doctor who truly wants his patients to reach their goals.
What's one piece of advice would you give a prospective patient of Stanley Prough at Tulsa Fertility Center?
I would advise any new patient to go in with an open mind and to expect complete honesty.
During treatment, were you treated like a number or a human with Stanley Prough at Tulsa Fertility Center?
Dr. Prough is very "cut to the chase". He was frank and honest with us after we had suffered through infertility for 5 years, while I didn't necessarily feel like just another number to him I would certainly say that he keeps his emotions out of his work.
Describe the protocols Stanley Prough used in your cycles at Tulsa Fertility Center and their degree of success.
Months before we started stims, Dr. Prough chose for us to do a FET because of the likelihood that I would experience OHSS due to my PCOS.
I started Gonal-F on November 21st of 2017 and 2 weeks later he had me add Cetrotide before prescribing me 2 Lupron trigger shots for my December 5th retrieval. It's my understanding that he chose for me to do 2 triggers because patients with PCOS are harder to trigger. After my retrieval my estradiol was over 3500 so his choice for me to do a frozen transfer was spot on.
I started Lupron on February 2, 2018. He then added baby asprin, SEildenafil, and Estradiol on the 13th. I finished the Sildenafil and Lupron part of the protocol on the 27th and he had me start the PIO on the 28th in preparation for my March 5th transfer. On March 15th my 1st HCG Beta was 100.8 and on the 22nd it had risen to 3136.3. I will be 6 weeks pregnant on the 29th and will have my first ultrasound.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Yesenia)
Yesenia has never been unkind but I have not been pleased with her communication, however, most of our communication has been over the patient portal and I recognize that sometimes that can be misinterpreted. While I believe that she is very efficient at her job, I felt that Yesenia lacked the kind of warmth and compassion that I had hoped for during this sensitive and emotional time of my life.
Describe your experience with Tulsa Fertility Center.
I was not entirely impressed with the front desk staff at Tulsa Fertility Clinic, as the "face" of the clinic I would hope for more positive attitudes and enthusiasm.
The phlebotomist is lovely and made the unpleasantness of having my blood drawn seem nil.
The financial department was always very helpful.
Dr. Prough was very detailed and went over every single aspect so u knew exactly what was happening or going to happen. Was very good at listening or answering any questions to make u understand in case u didn't. Was very honest and didn't beat around the bush....He always explains very well and detailed and will talk to u as long as needed. Never felt rushed like just another number to get in and out. Very helpful and understanding.
They [Tulsa Fertility Center] make u feel like u matter and are very important like u are their only patient. They are very honest and very helpful. They are quick at getting tests or procedures set up and very nice and caring staff.... Every time I had a question or needed anything they answered it and was very helpful and very quick response time. If i needed anything they set it up as quick as they could. Very detailed and explained things well.
How was your experience with Stanley Prough at Tulsa Fertility Center?
Dr. Prough was very detailed and went over every single aspect so u knew exactly what was happening or going to happen. Was very good at listening or answering any questions to make u understand in case u didn't. Was very honest and didn't beat around the bush.
What's one piece of advice would you give a prospective patient of Stanley Prough at Tulsa Fertility Center?
Don't be afraid to ask questions.
During treatment, were you treated like a number or a human with Stanley Prough at Tulsa Fertility Center?
He always explains very well and detailed and will talk to u as long as needed. Never felt rushed like just another number to get in and out. Very helpful and understanding.
Describe the protocols Stanley Prough used in your cycles at Tulsa Fertility Center and their degree of success.
From day one we sat down and went over every detail and talked about what we have previously done. He then was very eager to start in on blood test, egg test, sperm test and numerous u/s with me having a irregular menstrual cycle. we previously did Clomid, and femara with our 1st doctor we did from 50 to 200 on Clomid and that didn't work. then we did one round of femara and they sent us to Dr. Stanley Prough. We currently have done every test and everything needed with Dr. Stanley Prough. All we are waiting on now is trying to figure out funding so we can start IVF then we can proceed to trying to complete our family.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Jazzmine)
Every time I had a question or needed anything they answered it and was very helpful and very quick response time. If i needed anything they set it up as quick as they could. Very detailed and explained things well.
Describe your experience with Tulsa Fertility Center.
They make u feel like u matter and are very important like u are their only patient. They are very honest and very helpful. They are quick at getting tests or procedures set up and very nice and caring staff.
Describe the costs associated with your care under Stanley Prough at Tulsa Fertility Center.
I don't remember what everything cost exactly off the top. Had to pay for egg test, sperm test, genetic testing, every ultrasound,medications, and a 25 copay every time we had an appt and many other expenses.
Describe Stanley Prough's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
yes he said when we got to that he would only implant 2 at a time.
He [Dr. Stanley Prough] seemed like a caring individual, but like a coach from a good sports movie, who tells you how it is and helps you get through a situation. No wallowing, no time for emotions to get too much into things, just solutions...You can count on a plan. He has a great sense of humor and always remembered us...He left the number of embryos transferred up to us. Oklahoma only allows a maximum of two at a time.
Appointments [at Tulsa Fertility Center] can be pretty far out, so plan ahead. (They do their best, but they are in high demand) You have to pay in full before the IVF procedure begins... He [Dr. Prough] and his staff are happy to help you get a good understanding of what’s going on. We personally love Dr. Prough’s matter-of-fact style, but some may not appreciate it...He left the number of embryos transferred up to us. Oklahoma only allows a maximum of two at a time.
How was your experience with Stanley Prough at Tulsa Fertility Center?
My device isn’t showing what the numbers are for scoring Dr. Prough, so I hope I’m clicking the correct numbers! If 10 means gold star Dr., he gets a 10. He shoots straight and gives candid answers, but with a sympathetic smile. He is always professional and caring too. Our whole family loves him. He helped us get babies #1 & 2 and will be helping us again later this year for baby #4. (Surprise baby for baby #3) Even when he had difficult news to deliver to us, it was always in such a way that we never felt hopeless.
What's one piece of advice would you give a prospective patient of Stanley Prough at Tulsa Fertility Center?
For anyone going through treatment, have questions ready. The dr is there to answer them for you. Never be afraid to ask anything, even if it seems small or silly. He and his staff are happy to help you get a good understanding of what’s going on.
We personally love Dr. Prough’s matter-of-fact style, but some may not appreciate it. Know going in that that’s his style and you will get along great with him.
During treatment, were you treated like a number or a human with Stanley Prough at Tulsa Fertility Center?
He was real. He was easy to relate to and didn’t pull any punches. He seemed like a caring individual, but like a coach from a good sports movie, who tells you how it is and helps you get through a situation. No wallowing, no time for emotions to get too much into things, just solutions. I really appreciated this about him. We always left even the most emotionally charged appointment feeling like even if there wasn’t too much hope, there was a plan. You can count on a plan. He has a great sense of humor and always remembered us, and stuff about us personally. We love him. We start our next FET later this year!
Describe the protocols Stanley Prough used in your cycles at Tulsa Fertility Center and their degree of success.
Baby number 1 was standard IVF egg retrieval, ICSI and transfer of our one embryo we had by transfer day.
Baby number two, first round was standard with Gonal F, I think. ISCI again. Neither embryo made it to transfer.
Second round was cancelled before retrieval because I got the flu.
Third round was a pretty standard stim process I don’t remember the meds used. We decided not to transfer any of the embryos because my lining was not ideal. We froze them all.
We had to postpone the our FET because he found uterine polyps and I had to have surgery to remove them.
Our FET finally happened after I healed from surgery.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Belinda )
They answered any questions we had. Always kind. For us, this is emotional and life-changing. For them, it’s their job they do daily. Having said that, they do their best to remember how invested we are in the process and try to be compassionate while also performing the tasks they have to do. Even when I was a little annoying with my one million questions, they always got me answers.
Describe your experience with Tulsa Fertility Center.
Over all great experience. People come from hours away to be seen by TFC. Appointments can be pretty far out, so plan ahead. (They do their best, but they are in high demand)
You have to pay in full before the IVF procedure begins. Secure your loans, or get your finances in order before you begin.
The cost of IVF when quoted is JUST for the IVF procedure. There are some expenses outside of the procedure it’s self and also medications that aren’t included. Be sure and ask about those expenses as well for a more accurate cost.
Describe the costs associated with your care under Stanley Prough at Tulsa Fertility Center.
For our first, with IVF, medications, consultation, etc. all combined we had around 15k out of pocket.
For our second, with the many procedures, etc. we had about 25k out of pocket by the time we had a positive pregnancy test.
For embryo storage, it is $50 a month.
Describe Stanley Prough's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
He left the number of embryos transferred up to us. Oklahoma only allows a maximum of two at a time.
What specific things went wrong at Tulsa Fertility Center?
Failed to inform you of changes in protocol
Describe the specific things that went wrong at Tulsa Fertility Center.
Our first IVF, they gave us daily updates on our embryos as they developed in the lab.
The process changed before we did our second IVF. We expected updates that didn’t come. I was a wreck. I finally got in touch with them after two days without an update. They explained the reason behind the new policy of leaving the embryos alone and not giving a daily update. I didn’t disagree with their logic. The only issue was my expectation based on my first experience.
Dr. McKinney connected eith me and although she was blunt she was very easy to talk to and made us feel like we had a plan we could try....Despite having two failed cycles with Dr. McKinney I had been really happy with her until i saw another dr recently who was shocked that in 2016 she did day 3 PGS testing and fresh transfer since the standard for some time has been day 5 biopsy and PGS testing followed by an FET...we still wonder if this is why only 2 embryos were normal out of 11 tested.
The financial department [Tulsa Fertility Ctr] was frustrating. They would respond to emails and phone calls. The front desk was friendly and accommodating. They have a wonderful person named Patty who draws blood and is AMAZING at her job....Our IVF cycles were about 12-13 thousand dollars. PGS testing was 5,000 with 2500 being paid to the testing place and 2500 being paid to the clinic.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
Despite having two failed cycles with Dr. McKinney I had been really happy with her until i saw another dr recently who was shocked that in 2016 she did day 3 PGS testing and fresh transfer since the standard for some time has been day 5 biopsy and PGS testing followed by an FET...we still wonder if this is why only 2 embryos were normal out of 11 tested. Also my current Dr figured out that I have a rare congenital uterine abnormality (uterine didelphys) and although this wasn't totally Dr. McKinney fault as the radiologist who incorrectlt interpreted the results of the MRI she ordered after having and HSG that indicated a possible mullerian abnormality...I wish she would have pushed a little more and asked for the CD images to look at it herself. I also wish she would have done a hysteroscopy done before my IVF cycles.; my current Dr is doing this and I have been told it helps to show the Dr more of the uterus and what to expect as well as if there is any infection. I wish she would have done one of these...Maybe one of our cycles would have worked then.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Do your own research and ask about other possible tests to be done, advocate for yourself and you can also ask to get her partner Dr. Prough's advice if you want.
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
Dr. McKinney connected eith me and although she was blunt she was very easy to talk to and made us feel like we had a plan we could try.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
For my two IVF cycles the medicines I took were follistem, ganirelix, PIO, the trigger shot. One thing i thought Dr. McKinney did well was raising my dose of follistem from cycle 1 to cycle 2 and waiting a little longer before retrieving on the second cycle and we had much better results as far as good eggs etc.
Describe your experience with the nursing staff at Tulsa Fertility Center.
The nursing staff was wonderful. I did get shamed a little when one of the IVF coordinators (was not a nurse) got upset with me when I was just a little short on my follistem and I had to be given some that was donated. She was angry that we were able to tell the pharmacy that we needed one less pen of follistem as we had some left over from our previous cycle. She said we shouldn't have been able to do this. I understand her point but I also understand where I was coming from since the pens were $1100 each!
Describe your experience with Tulsa Fertility Center.
The financial department was frustrating. They would respond to emails and phone calls. The front desk was friendly and accommodating. They have a wonderful person named Patty who draws blood and is AMAZING at her job.
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
Our IVF cycles were about 12-13 thousand dollars. PGS testing was 5,000 with 2500 being paid to the testing place and 2500 being paid to the clinic.
Describe Shauna McKinney's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
Dr. McKinney simply told us they would not transfer more than two. She did say that transferring two increases your odds that one will implant but I have heard conflicting data since then so I'm not sure what to think.
What specific things went wrong at Tulsa Fertility Center?
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Tulsa Fertility Center.
The financial department of the clinic we had some trouble with. The person we worked with was often gone and wouldn't return emails and calls.
Dr. Prough was fair in his treatment. I was a little dismayed by his once commenting that because of my age (39 at the time), my eggs may be old, because I know plenty of women my age that conceive all the time. But other than that, he was always direct, open, honest & compassionate in my care. Dr. Prough is a 'shoot-from-the-hip' kind of guy. He's caring without being too mushy & in his feelings & he seems to want your journey to pregnancy to be successful.
Jazmine is the sweetest, most sincere nurse [at Tulsa Fertility Center] I've EVER worked with in my life! She's compassionate, caring, thorough, & effective in her treatment. If anything, I miss going to Tulsa to see her...she was the best!!!!!... I think this clinic is really good at what they do! I think they're efficient & caring. The front desk staff (Jamie) is on task, my nurse (Jazmine) is great, & Dr. Prough is awesome to work with as well. It's been a good experience working with that team...they're just so far away from us (2 hours) & the cost of treatment was wearing us down a bit.
How was your experience with Stanley Prough at Tulsa Fertility Center?
Dr. Prough was fair in his treatment. I was a little dismayed by his once commenting that because of my age (39 at the time), my eggs may be old, because I know plenty of women my age that conceive all the time. But other than that, he was always direct, open, honest & compassionate in my care. Dr. Prough is a 'shoot-from-the-hip' kind of guy. He's caring without being too mushy & in his feelings & he seems to want your journey to pregnancy to be successful.
What's one piece of advice would you give a prospective patient of Stanley Prough at Tulsa Fertility Center?
Be ready to take in a LOT of information very quickly! Dr. Prough can speak really quickly about some things because he's so well versed in his area. Write down terms you don't know and ask questions...he's receptive to giving more information as needed. But he talks fast, so be ready and pay attention!
During treatment, were you treated like a number or a human with Stanley Prough at Tulsa Fertility Center?
Dr. Prough was very up front with all treatment...very direct. He never made me feel sorry for myself & was totally understanding in my frustrations with not being able to conceive.
Describe the protocols Stanley Prough used in your cycles at Tulsa Fertility Center and their degree of success.
Dr. Prough said I had a good egg reserve for my age, but he was just unsure of the quality of my eggs. I'd had 3 unsuccessful IUI's and he said the best way to know the quality of my eggs is to do IVF, where they can be seen &monitored more microscopically. After my last failed IUI, Dr. Prough was still confident in my reception of the fertility drugs (Clomid & Trigger shot), so he recommended another IUI, but financially, we didn't want risk another disappointment after 3 months in a row.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Jazmine)
Jazmine is the sweetest, most sincere nurse I've EVER worked with in my life! She's compassionate, caring, thorough, & effective in her treatment. If anything, I miss going to Tulsa to see her...she was the best!!!!!
Describe your experience with Tulsa Fertility Center.
I think this clinic is really good at what they do! I think they're efficient & caring. The front desk staff (Jamie) is on task, my nurse (Jazmine) is great, & Dr. Prough is awesome to work with as well. It's been a good experience working with that team...they're just so far away from us (2 hours) & the cost of treatment was wearing us down a bit.
Describe the costs associated with your care under Stanley Prough at Tulsa Fertility Center.
I paid for office visits, blood work, medications that were shipped to me, sperm donor, & IUI procedures.
Describe Stanley Prough's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
We underwent several IUIs, a cancelled IVF, and a failed IVF before Dr. McKinney happened to mention that in addition to advanced maternal age and low AMH (which was normal before the two-month delay we experienced after starting with TFC), we also had a problem on the male side...We worked with Dr. McKinney for over a year, and throughout the entire process, were provided nothing but incomplete information and frustration.
At our initial visit [at Tulsa Fertility Center], we were instructed to complete our lab work and then we’d be able to schedule our treatment. After not hearing back for two weeks, the nurse asked me to schedule a follow-up visit, which we had been told we didn’t need to do. In addition, I was assured that all of our previous records had been received, but in this two-week-later communication, was told that in fact, not all of the records were received.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
We underwent several IUIs, a cancelled IVF, and a failed IVF before Dr. McKinney happened to mention that in addition to advanced maternal age and low AMH (which was normal before the two-month delay we experienced after starting with TFC), we also had a problem on the male side. His test results indicated that he was on the very low end of the range for a particular number (but in the “normal” range according to the report we have), and we were never told that it was a problem until our post-failed-IVF appointment. Dr. McKinney couldn’t believe that she never mentioned it, and just stated, “Well, that’s why we were doing ICSI,” but did not express any sympathy as to why were upset that we weren’t told specifically prior to that point.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Don't go here unless you like to feel like a statistic.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
I used the Ganirelix protcol with Follistim to stimulate ovarian production. My first attempt only produced 3 eggs, so she adjusted the next round to increase the dosage. I never felt that the doctor was able to manipulate her decisions or set expectations based on my specific situation.
Describe your experience with the nursing staff at Tulsa Fertility Center.
At our initial visit, we were instructed to complete our lab work and then we’d be able to schedule our treatment. After not hearing back for two weeks, the nurse asked me to schedule a follow-up visit, which we had been told we didn’t need to do. In addition, I was assured that all of our previous records had been received, but in this two-week-later communication, was told that in fact, not all of the records were received. TFC was missing my most recent pap smear and my boyfriend’s test results. You would think that it would be simple for one professional to be in contact with another to ensure that all these records had been received. Instead, I wasn’t notified until two weeks after-the-fact, after being told that everything had been received, that they were missing my Pap smear result. In all, it took 6 weeks and at least 10-20 phone calls on my part to get that last little bit of information transferred, which of course, delayed our treatment for two months. It’s entirely possible that these were my last fertile months; my bloodwork afterward showed a decreased hormone level.
I underwent many IUIs and two IVFs without any significant pain, so I’m not a wimp. However, there was one procedure after which I experienced such extreme cramping, I had tears in my eyes and could barely stand up. I hobbled out of my exam room and asked if they had any Tylenol or Advil, and not one person looked up from their computer or offered to help me up front.
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
First round was covered by insurance, 2nd was about $15,000 (Including meds) because we had reached our insurance max.
What specific things went wrong at Tulsa Fertility Center?
Failed to call with results
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Tulsa Fertility Center.
My advice for people seeking fertility treatment in the Tulsa area: go somewhere else. We worked with Dr. McKinney for over a year, and throughout the entire process, were provided nothing but incomplete information and frustration. To be clear, this review and our experience would be the same regardless of the outcome. We did not get pregnant after 2 cycles of IVF, but I’ve been planning to write this review regardless of the outcome.
We had started IUI cycles before we moved to Oklahoma, and our initial impression of TFC was very positive due to their organized process. Unfortunately, that process is not flexible for those who have already undergone treatments elsewhere. Problems with starting their treatment after starting at another clinic was the beginning of our tiresome journey, and I wish we had moved to a different clinic when these problems first arose.
At our initial visit, we were instructed to complete our lab work and then we’d be able to schedule our treatment. After not hearing back for two weeks, the nurse asked me to schedule a follow-up visit, which we had been told we didn’t need to do. In addition, I was assured that all of our previous records had been received, but in this two-week-later communication, was told that in fact, not all of the records were received. TFC was missing my most recent pap smear and my boyfriend’s test results. You would think that it would be simple for one professional to be in contact with another to ensure that all these records had been received. Instead, I wasn’t notified until two weeks after-the-fact, after being told that everything had been received, that they were missing my Pap smear result. In all, it took 6 weeks and at least 10-20 phone calls on my part to get that last little bit of information transferred, which of course, delayed our treatment for two months. It’s entirely possible that these were my last fertile months; my bloodwork afterward showed a decreased hormone level.
Although the staff seems very nice, they are fairly insensitive. I underwent many IUIs and two IVFs without any significant pain, so I’m not a wimp. However, there was one procedure after which I experienced such extreme cramping, I had tears in my eyes and could barely stand up. I hobbled out of my exam room and asked if they had any Tylenol or Advil, and not one person looked up from their computer or offered to help me up front.
We underwent several IUIs, a cancelled IVF, and a failed IVF before Dr. McKinney happened to mention that in addition to advanced maternal age and low AMH (which was at a normal level before the two-month delay we experienced after starting with TFC), we also had a problem on the male side. His test results indicated that he was on the very low end of the range for a particular number (but in the “normal” range according to the report we have), and we were never told that it was a problem until our post-failed-IVF appointment. Dr. McKinney couldn’t believe that she never mentioned it, and just stated, “Well, that’s why we were doing ICSI,” but did not express any sympathy as to why were upset that we weren’t told specifically prior to that point.
Our final IVF cycle failed, and instead of getting a phone call (which they indicate you will receive if it fails), I found out on the portal. Logging into their portal expecting good news (since we didn’t get a phone call), and seeing a blank egg report with the words “no viable embryos” was just beyond words. The only good thing about having completed our cycles with TFC is that we don’t have to deal with them anymore. If we decide to continue treatment, we will travel outside of Oklahoma.
She [Dr. McKinney] is very friendly and personable for the most part. I had one experience that kind of left me feeling disappointed with her. At my final ultrasound before trigger, 15 follicles were counted, however; only 8 were retrieved at my retrieval. When I asked why not more, she did explain that not all were mature but then proceeded to tell me that she wouldn't come to my work and question how I did my job...No rationale was given to me, the patient, as to why certain medications were used instead of others.
Patient education [at Tulsa Fertility Center] needs to be improved greatly. All the info they give you is electronic so you can't really ask questions if you're not sure about something...I almost had to wait till the next month to get started because they did not get my prescription of provera called in to the pharmacy when they said they would.10,740 for the basic IVF with ICSI 4,500 for meds 895 for trial transfer/SIS And probably 2000 more for the Ovarian Reserve test and others test/appts.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
She doesn't spend much time in the room after the 'important' stuff was done. If you have questions be sure to have them ready and start talking as soon as she gets done. Nothing is explained as to what exactly she is looking for at the baseline/miscycle ultrasounds. She is very friendly and personable for the most part. I had one experience that kind of left me feeling disappointed with her. At my final ultrasound before trigger, 15 follicles were counted, however; only 8 were retrieved at my retrieval. When I asked why not more, she did explain that not all were mature but then proceeded to tell me that she wouldn't come to my work and question how I did my job. I was a little taken aback, but as I was still affected by the anesthesia, I didn't say anything more. I really like her overall but that one comment just left a bad taste in my mouth.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Have your questions written down and don't be afraid to speak up.
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
She was very empathetic, having gone through infertility herself. She said understood exactly what we were going through.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
No rationale was given to me, the patient, as to why certain medications were used instead of others.
Overlapped BC and 10ui Lupron for 4 days then only 10ui Lupron for 7 days. Lowered to 5ui after that.
Added in 200ui AM and 150ui PM Folistim and Dexamethosone for 9 days.
Trigger at 11pm on day 10.
Retrieval in day 12.
Started Doxycycline and Medrol for 5 days.
I had 15 follicles, 8 eggs, 4 mature, 3 fertilized, 1 made it to day 5 transfer.
Waiting now for beta.
Describe your experience with the nursing staff at Tulsa Fertility Center.
Very sweet.
Describe your experience with Tulsa Fertility Center.
Patient education needs to be improved greatly. All the info they give you is electronic so you can't really ask questions if you're not sure about something.
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
10,740 for the basic IVF with ICSI
4,500 for meds
895 for trial transfer/SIS
And probably 2000 more for the Ovarian Reserve test and others test/appts.
Describe Shauna McKinney's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
We didn't have the option of transferring more than one as only one made it to day 5.
What specific things went wrong at Tulsa Fertility Center?
Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Tulsa Fertility Center.
I almost had to wait till the next month to get started because they did not get my prescription of provera called in to the pharmacy when they said they would.
We've gone through 4 IUI cycles [with Dr. McKinney] in which we used follistim and ovidrel. After the 4th, we decided to move on to IVF with ICSI (to help with male factor infertility, low motility) using Follistim...Our first cycle was cancelled due to a cyst. We made it to retrieval during the second cycle but weren't able to transfer after PGS testing deemed the remaining embryos weren't of a good quality. After undergoing 2 surgeries (one to drain a cyst by my gynecologist and one to remove it by Dr. McKinney and her partner Dr. Prough) we started our 2nd official IVF cycle in late March.
They [Tulsa Fertility Center] have all been so kind and understanding. I found out today that most of the employees in the office have gone through fertility treatments of some sort. That means a lot to me because it means they really understand the process...It is very organized. I've been in and out quickly which is important to me because we travel 2 hours one way for appointments. Even though it's a quick process, I've NEVER felt rushed. They always take time to answer any questions we have.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
Dr. McKinney is very personable. She's very candid with you and relates to you as a patient. I've always felt valued as a patient and that she's looking out for my best interest to help us start a family.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Know that she will be very candid and doesn't sugar coat the information she's telling you.
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
She relates to what we're going through and really listens to and answers all questions we have no matter how long it takes.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
We've gone through 4 IUI cycles in which we used follistim and ovidrel. After the 4th, we decided to move on to IVF with ICSI (to help with male factor infertility, low motility) using Follistim. Our first cycle was cancelled due to a cyst. We made it to retrieval during the second cycle but weren't able to transfer after PGS testing deemed the remaining embryos weren't of a good quality. After undergoing 2 surgeries (one to drain a cyst by my gynecologist and one to remove it by Dr. McKinney and her partner Dr. Prough) we started our 2nd official IVF cycle in late March. I'm currently on Lupron and Dexamethasone and stimming with follistim. We found out today during a mid-cycle US that we will still retrieve but have to wait to transfer due to issues with my lining. I'll continue to go this week until they are ready to retrieve my eggs.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Amanda Johnson)
They have all been so kind and understanding. I found out today that most of the employees in the office have gone through fertility treatments of some sort. That means a lot to me because it means they really understand the process.
Describe your experience with Tulsa Fertility Center.
It is very organized. I've been in and out quickly which is important to me because we travel 2 hours one way for appointments. Even though it's a quick process, I've NEVER felt rushed. They always take time to answer any questions we have.
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
We've paid close to $20,000 for all treatments and medications.
Describe Shauna McKinney's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
I thought Dr.McKinney was up front, direct, and a realist, but also had compassion for my situation at the same time. I feel like she cares about me and my family even though we are one of thousands of patients she sees.
I realize the nursing staff [at Tulsa Fertility Center] is busy, but sometimes I do feel like a number to them. They always answer my questions, but I feel like I'm annoying them at times. But they are friendly and helpful....The front end of office isn't that organized. I had a very difficult time getting started because no one will answer the phone when you call and if you miss their return call you end up playing phone tag. But once you get on the schedule and past the intake coordinator, it's better.
How was your experience with Shauna McKinney at Tulsa Fertility Center?
I thought Dr.McKinney was up front, direct, and a realist, but also had compassion for my situation at the same time. I feel like she cares about me and my family even though we are one of thousands of patients she sees.
What's one piece of advice would you give a prospective patient of Shauna McKinney at Tulsa Fertility Center?
Ask questions because she'll take the time to answer them. Also make suggestions or ask if something should be considered. She will let you be your own advocate without making you feel crazy.
During treatment, were you treated like a number or a human with Shauna McKinney at Tulsa Fertility Center?
Dr. McKinney made me feel like I was her only patient while talking to me. She gave me individualized care and took my questions and suggestions seriously.
Describe the protocols Shauna McKinney used in your cycles at Tulsa Fertility Center and their degree of success.
With DOR, I began on a mini ivf cycle and a birth control priming protocol. So, I took BCP, then Clomid for 10 days then gonal f on days 8, 10 and 12 with trigger on day 15 and retrieval on day 17. I am on an estrogen priming protocol with micro dose flare. I don't have my flow sheet yet.
Describe your experience with the nursing staff at Tulsa Fertility Center.
I realize the nursing staff is busy, but sometimes I do feel like a number to them. They always answer my questions, but I feel like I'm annoying them at times. But they are friendly and helpful.
Describe your experience with Tulsa Fertility Center.
The front end of office isn't that organized. I had a very difficult time getting started because no one will answer the phone when you call and if you miss their return call you end up playing phone tag. But once you get on the schedule and past the intake coordinator, it's better.
Describe the costs associated with your care under Shauna McKinney at Tulsa Fertility Center.
For a mini ivf cycle, I paid about $11,000, including meds. For normal ivf, it's $18,000 with meds. These also include PGS testing.
Describe Shauna McKinney's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Tulsa Fertility Center.
Dr. Prough knows his stuff. He has been doing this for years and you can tell that he is experienced in the field of fertility. He knew what was wrong with me before doing the testing. He was professional to an extent, there were some comments that were questionable.... I wish he would have pushed more with IVF and explain that it is the only thing that will work but instead we wasted money doing IUI.... The biggest thing with him and his comments were that he made me feel like a kid who makes bad choices.
The worst part of my experience at Tulsa fertility was one of the nurses of Dr. Prough. She was horrible to communicate to and almost never understood the questions I asked through the online portal and then didn't answer the other half of my questions. She too assumed I knew all of this prior to even doing any of it.... And it was always about the money at the front desk and half the time if you asked them a question they would tell me to ask my nurse.
How was your experience with Stanley Prough at Tulsa Fertility Center?
Dr. Prough knows his stuff. He has been doing this for years and you can tell that he is experienced in the field of fertility. He knew what was wrong with me before doing the testing. He was professional to an extent, there were some comments that were questionable. He was not always clear on what was going on. He kind of assumed someone else would tell us or that we already knew. We decided to do IUI first even though he said that IVF was the way to go with our issues. I wish he would have pushed more with IVF and explain that it is the only thing that will work but instead we wasted money doing IUI. Sometimes he was talkative and sometimes he was not. When it was a busy day it his bedside manner would take a back seat and he would be all professional to do what was needed and be done. The biggest thing with him and his comments were that he made me feel like a kid who makes bad choices. With that, I respect him because of his knowledge.
What's one piece of advice would you give a prospective patient of Stanley Prough at Tulsa Fertility Center?
It takes a little while to warm up to Dr. Prough and the way he runs things. Listen to what he has to say while also ignoring his snide comments.
During treatment, were you treated like a number or a human with Stanley Prough at Tulsa Fertility Center?
There were some times that it was personalized and other times where they were so busy that I felt like just another number walking in and out of the door to them.
Describe the protocols Stanley Prough used in your cycles at Tulsa Fertility Center and their degree of success.
He ordered for me to be on clomid and I questioned that because I had been on it for four rounds previously when he said that he wanted to use the ultrasound to see what clomid did, so I said okay. We did two rounds of IUI with this along with a trigger shot (Ovidrel) to make me ovulate.
He did suggest from the results that we had to go straight to IVF, but we did not feel like he exaggerated enough the seriousness of how much we would need to do IVF. His response was that it wont hurt to do IUI. If I had known how serious it was that we needed IVF that is what we would have chose first.
Describe your experience with your nurse at Tulsa Fertility Center. (Assigned nurse: Belinda)
The worst part of my experience at Tulsa fertility was one of the nurses of Dr. Prough. She was horrible to communicate to and almost never understood the questions I asked through the online portal and then didn't answer the other half of my questions. She too assumed I knew all of this prior to even doing any of it. Because of her lack of putting in the request for the IUI patient ed stuff we were put off weeks before we could start.
Describe your experience with Tulsa Fertility Center.
Again, like I have said it mainly has to do with them assuming that we knew what door to go to or where to sit to get my blood drawn. And it was always about the money at the front desk and half the time if you asked them a question they would tell me to ask my nurse.
Describe the costs associated with your care under Stanley Prough at Tulsa Fertility Center.
At the time of seeing Dr. Prough, we had fertility coverage on our insurance so the first appointment of $290 was covered except for our $80 copay. Then he requested an ultrasound that cost $465 that my insurance eventually ended up paying so we had credit that helped for the first IUI and appointments then our second IUI insurance paid most except $385. Between blood draw fees and copays with all the appointments we spend almost $1,200 at this clinic.
What specific things went wrong at Tulsa Fertility Center?
