UCSD

Rated 8.3
Strongly recommend: 47%Neutral: 41%Don't recommend: 12%8.3
47% strongly recommend
4 reviews
Operations
8.8
8.8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.7
9.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8.5
8.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.8
8.8
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
7
7
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication is not offered
Providing backup medication is not offered

This clinic has 1 office

San Diego
9350 Campus Point Drive
San Diego, CA 92037

4 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
4
NPS
6
Age 32
1 IUI
Endometriosis
Unexplained
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I appreciated that Dr. Agarwal presented the options to me and didn't push one or the other. He seemed to grasp how difficult the decisions were for us to make. One thing that really was off putting was that he didn't share with me what certain imaging results were and didn't seem to link together multiple tests that may be of concern.... He wasn't incredibly personable or warm. I felt like he had a large patient load and I often felt like I was asking too many questions and keeping him from other patients.
[at UCSD] Parking is paid, which is inconvenient. Wait time are OK, sometimes less than 5 minutes, sometimes more than 15. There is no WIFI down in the lower level of the building, so bring something to read or do. It wasn't usually difficult to get someone on the phone, and they doctors and coordinators usually got back to questions within a day.
How was your experience with Sanjay Agarwal at UCSD?
I appreciated that Dr. Agarwal presented the options to me and didn't push one or the other. He seemed to grasp how difficult the decisions were for us to make. One thing that really was off putting was that he didn't share with me what certain imaging results were and didn't seem to link together multiple tests that may be of concern.
What's one piece of advice would you give a prospective patient of Sanjay Agarwal at UCSD?
Make sure to do your own research and follow-up with a lot of questions.
During treatment, were you treated like a number or a human with Sanjay Agarwal at UCSD?
He wasn't incredibly personable or warm. I felt like he had a large patient load and I often felt like I was asking too many questions and keeping him from other patients.
Describe the protocols Sanjay Agarwal used in your cycles at UCSD and their degree of success.
We did one IUI, then a laparoscopy (based on my wishes). He said we could go straight to IVF, but said it might be good to try IUI first.
Describe your experience with your nurse at UCSD. (Assigned nurse: Amanda )
I always received a thorough and quick response from Amanda. She was very easy to work with.
Describe your experience with UCSD.
Parking is paid, which is inconvenient. Wait time are OK, sometimes less than 5 minutes, sometimes more than 15. There is no WIFI down in the lower level of the building, so bring something to read or do. It wasn't usually difficult to get someone on the phone, and they doctors and coordinators usually got back to questions within a day.
Describe the costs associated with your care under Sanjay Agarwal at UCSD.
The IUI was about $300, plus cost of meds and blood work. All together it was about $700. Insurance didn't cover anything.
What specific things went wrong at UCSD?
  • Provided conflicting information
  • Failed to convey critical information
  • Scheduled the wrong procedure
Describe the specific things that went wrong at UCSD.
They failed to tell me what my astral follicle count was during two ultrasounds. They also failed to tell me that my count was on the lower end for age. They scheduled the wrong procedure (hysteroscopy instead of laparoscopy) and had to change the time of the surgery. They made a follow-up appointment verbally, but then did not put it in the system, so I had to call to re-book.
4
Doctor
Sanjay Agarwal
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
2 of 5
6
Clinic
UCSD
San Diego
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 21
PCOS
Latinx
Income $0 - $49K
2nd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Agarwal] made the treatments personalized. He made sure my husband and i both realized what was going on....He does have interns and learning doctors in with you, so I feel like it’s not really one on one. But he doesn’t make you feel uncomfortable or like you’re just a test subject. He makes you feel safe....He made sure to test my husband for a sperm analysis , every doctor was saying he was fine. But he didn’t think he was.
It’s kinda of a hard place to find but they [UCSD] do have valet parking. During my first visit everyone was so nice and they were super understanding that my husband wasn’t able to be there due to being active duty. They made sure to explain his test and my test and what to expect....They are all super compassionate and they understand what you’re going through. They explain the procedures very well and they make sure you understand every recap of the visit.
How was your experience with Sanjay Agarwal at UCSD?
He does have interns and learning doctors in with you, so I feel like it’s not really one on one. But he doesn’t make you feel uncomfortable or like you’re just a test subject. He makes you feel safe.
What's one piece of advice would you give a prospective patient of Sanjay Agarwal at UCSD?
He has a good success rate and he isn’t after the most expensive treatment to help you conceive.
During treatment, were you treated like a number or a human with Sanjay Agarwal at UCSD?
He made the treatments personalized. He made sure my husband and i both realized what was going on.
Describe the protocols Sanjay Agarwal used in your cycles at UCSD and their degree of success.
He made sure to test my husband for a sperm analysis , every doctor was saying he was fine. But he didn’t think he was.
Describe your experience with the nursing staff at UCSD.
They are all super compassionate and they understand what you’re going through. They explain the procedures very well and they make sure you understand every recap of the visit.
Describe your experience with UCSD.
It’s kinda of a hard place to find but they do have valet parking. During my first visit everyone was so nice and they were super understanding that my husband wasn’t able to be there due to being active duty. They made sure to explain his test and my test and what to expect.
Describe the costs associated with your care under Sanjay Agarwal at UCSD.
Nothing. They accepted tri care.
10
Doctor
Sanjay Agarwal
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
UCSD
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
8
NPS
7
Age 36
Unexplained
European
Ashkenazi Jewish
Income $100K - $199K
Sales Representative
1st of 2 Docs
4 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
He [Dr. Sanjay Agarwal] has a good bedside manner. He lets the residents and fellows do the exam and procedures which is not something I was expecting or was explained to me in advance. When I did ask for him to do the procedure, he talked about it in front of the fellow and resident whom I didn’t want to offend so it was uncomfortable...He was very kind and thoughtful. Was empathetic about previous miscarriage.
The relationship they [UCSD] have with the men’s clinic and the laboratory is not great. It makes me wonder what the working relationships are internally. If you want something, you need to go in and advocate for yourself. They will follow their own thoughts and ideas if you don’t speak up...He [Dr. Sanjay Agarwal] lets the residents and fellows do the exam and procedures which is not something I was expecting or was explained to me in advance. When I did ask for him to do the procedure, he talked about it in front of the fellow and resident whom I didn’t want to offend so it was uncomfortable.
How was your experience with Sanjay Agarwal at UCSD?
He has a good bedside manner. He lets the residents and fellows do the exam and procedures which is not something I was expecting or was explained to me in advance. When I did ask for him to do the procedure, he talked about it in front of the fellow and resident whom I didn’t want to offend so it was uncomfortable.
What's one piece of advice would you give a prospective patient of Sanjay Agarwal at UCSD?
Let people know that you don’t do the exam or procedures
During treatment, were you treated like a number or a human with Sanjay Agarwal at UCSD?
He was very kind and thoughtful. Was empathetic about previous miscarriage.
Describe the protocols Sanjay Agarwal used in your cycles at UCSD and their degree of success.
IUI, clomid
Describe your experience with the nursing staff at UCSD.
Very kind and accommodating.
Describe your experience with UCSD.
The relationship they have with the men’s clinic and the laboratory is not great. It makes me wonder what the working relationships are internally. If you want something, you need to go in and advocate for yourself. They will follow their own thoughts and ideas if you don’t speak up.
Describe the costs associated with your care under Sanjay Agarwal at UCSD.
Out of pocket for IUI was 500-650 per cycle I think
What specific things went wrong at UCSD?
  • Failed to order appropriate test
Describe the specific things that went wrong at UCSD.
One time, the doctor did not request all of the necessary labs so I had to go back for two trips rather than one
8
Doctor
Sanjay Agarwal
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
UCSD
San Diego
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 34
1 Fertility Medications
Anovulation
PCOS
Unexplained
Latinx
Income $100K - $199K
Sales Representative
2nd of 5 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Antoni Duleba did not give up on my stubborn ovaries that kept refusing to ovulate. He always had plan of action and had such a great attitude that made me feel like we were on the right path. I am now expecting my second child. My experience with him compared to the OBGYN I saw during my first pregnancy is completely different. Wish I would have seen Dr. Duleba sooner...Combination of various Metformin, Letrezole and Clomid dosages...
Parking at the Genesee location [UCSD] is awful! Small spaces and you have to pay as well. I went to this clinic often, but that is my only complaint. I never tried the valet, but might have been easier than parking yourself...Amanda and her counterparts were all very responsive via MyChart and were very compassionate during my visits...Combination of various Metformin, Letrezole and Clomid dosages....
How was your experience with Antoni Duleba at UCSD?
Dr Antoni Duleba did not give up on my stubborn ovaries that kept refusing to ovulate. He always had plan of action and had such a great attitude that made me feel like we were on the right path. I am now expecting my second child. My experience with him compared to the OBGYN I saw during my first pregnancy is completely different. Wish I would have seen Dr. Duleba sooner.
What's one piece of advice would you give a prospective patient of Antoni Duleba at UCSD?
Be ready for a lot of information and different courses of action if test results don’t come out the way you want. Just trust Dr.Duleba won’t give up on you if you don’t give up on yourself.
During treatment, were you treated like a number or a human with Antoni Duleba at UCSD?
Dr Deluba was very friendly, shared my sense of urgency to get pregnant and made sure to make me smile every visit.
Describe the protocols Antoni Duleba used in your cycles at UCSD and their degree of success.
Combination of various Metformin, Letrezole and Clomid dosages.
Describe your experience with your nurse at UCSD. (Assigned nurse: Amanda)
Amanda and her counterparts were all very responsive via MyChart and were very compassionate during my visits.
Describe your experience with UCSD.
Parking at the Genesee location is awful! Small spaces and you have to pay as well. I went to this clinic often, but that is my only complaint. I never tried the valet, but might have been easier than parking yourself.
Describe the costs associated with your care under Antoni Duleba at UCSD.
Visiting this facility was covered by my anthem insurance, so I only had to pay my co-pays. Insurance covered all visits and medications.
10
Doctor
Antoni Duleba
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
UCSD
San Diego
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5