University Medical Center New Orleans (closed)

Rated 5
Strongly recommend: 33%Don't recommend: 67%5
33% strongly recommend
2 reviews
Operations
6.7
6.7
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
4
4
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
10
10
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
5.3
5.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
4
4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

This clinic had 1 office

New Orleans (closed)
2000 Canal St
New Orleans, LA 70112
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
3
NPS
3
Age 30 - 31
4 Fertility Medications
Unexplained
Latinx
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Paul Clisham is kind, careful and patient. I always felt he cared about my case everytime I saw him during my appointments. The only appointments I got to see him were during the ultrasounds, because he was teaching the students how to do it. He was patient, quiet, confident. But what made me feel so bad about him is that he was always positive and saying that maybe next round would work, and that there are more treatments we could try (he never mention what other treatments, and I was new in all of this so I didn't ask because I trusted him
The Fertility Clinic at University Medical Center is full of students, and they are learning from Dr. Clisham, so don't expect that they are sure of what they will say...The strengths are: good equipment, organization. Weaknesses: They only work one day a week, which is Thursday. You can't go any day. And because of that, if you ask for an appointment, you will get it in months.
How was your experience with Paul Clisham at University Medical Center New Orleans (closed)?
Dr. Paul Clisham is kind, careful and patient. I always felt he cared about my case everytime I saw him during my appointments. The only appointments I got to see him were during the ultrasounds, because he was teaching the students how to do it. He was patient, quiet, confident. But what made me feel so bad about him is that he was always positive and saying that maybe next round would work, and that there are more treatments we could try (he never mention what other treatments, and I was new in all of this so I didn't ask because I trusted him) but on my last cycle with Clomid, he sent one of his students to tell me that there was nothing else they could do, that I had unexplicable fertility and that my only option was IVF. I asked if I could see Dr. Clisham to ask him about the other treatments he mentioned before, but he never came back and I never saw him again. Now I know about IUI, or other pills like Clomid we could've tried, but he just closed the door.
What's one piece of advice would you give a prospective patient of Paul Clisham at University Medical Center New Orleans (closed)?
Talk about other options you may have if the first treatment doesn't work. Inform yourself, ask every question you may have, even if you think it's a dumb question.
During treatment, were you treated like a number or a human with Paul Clisham at University Medical Center New Orleans (closed)?
He was always respectful and kind, but his students were cold and they said the opposite of what Dr. Clisham said, like for example: the student said that I will have a bigger dose of Clomid for the next cycle, then 5 minutes after that, Dr. Clisham came in to the room saying that he was going to give me the same dose. That happened all the time, it was confusing and that made me feel like they were not even paying attention to the patients.
Describe the protocols Paul Clisham used in your cycles at University Medical Center New Orleans (closed) and their degree of success.
I said I was having negative results on ovulation tests for months, they started with blood tests to check that. They realized I wasn't ovulating, so they started Clomid (50mg). They said that if the first cycle didn't work they would double or triple the dose for the next cycle, but they never did it. So I did 2 cycles, then Dr. Clisham said that he was pretty sure that my body was ovulating on its own, so he stopped the treatment for two months. Didn't get pregnant, so he put me back on Clomid for another two cycles with the same dose. For the last two cycles he gave me Metformin, but it was like a bomb, I had nausea, diarrhea, dizziness, headache and I stopped only the Metformin and continued with the Clomid. Every month I had to go 7 days after my period started to have some blood tests, the next week for the vaginal ultrasound, next week for more blood tests and next week to check if I was pregnant. That happened every cycle. When I used Clomid I noticed that always one of my ovaries started to hurt, according to Dr. Clisham it was because of the ovulation and it was normal. He said everything was working and that my number of follicles was ok, the size and shape.
Describe your experience with your nurse at University Medical Center New Orleans (closed).
Nurses were most of the time in a bad mood, not always respectful. But there was one nurse, I don't remember her name, she was always caring and kind, she understood the process we were living, but the rest of them was giving the patients a hard time.
Describe your experience with University Medical Center New Orleans (closed).
The Fertility Clinic at University Medical Center is full of students, and they are learning from Dr. Clisham, so don't expect that they are sure of what they will say. Dr. Clisham is the head of the department, so he is always busy and if you need something you will see one of his students. The strengths are: good equipment, organization. Weaknesses: They only work one day a week, which is Thursday. You can't go any day. And because of that, if you ask for an appointment, you will get it in months.
Describe the costs associated with your care under Paul Clisham at University Medical Center New Orleans (closed).
I was under a program that covered all my expenses, except medicine.
What specific things went wrong at University Medical Center New Orleans (closed)?
  • Lost appointments
  • Failed to call with results
  • Failed to consider drug intolerance
Describe the specific things that went wrong at University Medical Center New Orleans (closed).
When Dr. Clisham prescribed me Metphormine I told them I was having a hard time with it, I had diarrhea, dizziness, nausea, headache, I couldn't live my normal life because I had to run like 10 times a day to the bathroom. They told me it was normal and I had to take it, that my body would adjust to that in 2 months at least. It is not possible to live like that for 2 months. Also there were 2 or 3 times where they called me to an appointment and they didn't remember I was going, so they didn't have what they needed. To me it was disrespectful, because I had to wait for 2 hours to get in, and they to just drive 1 hour back to my house because they didn't pay attention to the schedule.
3
Doctor
Paul Clisham
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
1 of 5
3
Clinic
University Medical Center New Orleans (closed)
New Orleans (closed)
NPS
Operations
3 of 5
Scheduling
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
2009 - 2016, Unsuccessful
NPS
7
NPS
9
Age 25 - 32
1 Fertility Medications
PCOS
Black or African-American
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Paul Clisham] explained to me my condition at that time and also informed me of the course of action that was necessary for my treatment which was a round of clomid...did a ultrasound on my ovaries and saw multiple cysts on both ovaries also he checked my fallopian tube and informed my tubes was open and that he diagnosed me with PCOS he also told my ovaries never produce any fully mature eggs and that I would need assistance to help me get fully mature eggs. He was very informative
[University Medical Center New Orleans] Cleanliness was great and the staff was great,I was not aware of my problem of not being able to conceive until I became a patient and I am now fully aware of what is going on with my body...He [Dr. Paul Clisham] explained to me my condition at that time and also informed me of the course of action that was necessary for my treatment which was a round of clomid.
How was your experience with Paul Clisham at University Medical Center New Orleans (closed)?
I have never been pregnant before. I truly couldn't understand why I wasn't able to conceive well doctor Paul did a ultrasound on my ovaries and saw multiple cysts on both ovaries also he checked my fallopian tube and informed my tubes was open and that he diagnosed me with PCOS he also told my ovaries never produce any fully mature eggs and that I would need assistance to help me get fully mature eggs. He was very informative and his staff was warm and Gentle
What's one piece of advice would you give a prospective patient of Paul Clisham at University Medical Center New Orleans (closed)?
Listen to his advice
During treatment, were you treated like a number or a human with Paul Clisham at University Medical Center New Orleans (closed)?
He explained to me my condition at that time and also informed me of the course of action that was necessary for my treatment which was a round of clomid.
Describe your experience with the nursing staff at University Medical Center New Orleans (closed).
Warm and gentle
Describe your experience with University Medical Center New Orleans (closed).
Cleanliness was great and the staff was great,I was not aware of my problem of not being able to conceive until I became a patient and I am now fully aware of what is going on with my body ,I suffer with painful periods and I am a very hairy person,now I know that I suffer with a hormonal disease
Describe the costs associated with your care under Paul Clisham at University Medical Center New Orleans (closed).
Medicaid
7
Doctor
Paul Clisham
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
University Medical Center New Orleans (closed)
New Orleans (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Educational Resources
5 of 5

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