University of Alabama Birmingham

5 doctors work here

Rated 8.8
Strongly recommend: 74%Neutral: 18%Don't recommend: 9%8.8
74% strongly recommend
30 reviews
Operations
9
9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.2
9.2
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.5
7.5
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.6
8.6
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.3
8.3
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
151
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 1 office

Birmingham
1700 6th Avenue South, Floor 9
Birmingham, AL 35233

30 patient reviews

2014 - 2015, Unknown Success
NPS
10
NPS
10
Age 31 - 32
1 Fertility Medications
Unexplained
European
Income $200K - $499K
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I haven't had a baby yet but I know he isn't a miracle worker -- what he does is listen -- try every avenue and tell you about the latest and newest possibilities.
They are a great group of doctors and nurses who really do care and want to listen to all your questions and concerns.
How was your experience with Gordon Wright Bates at University of Alabama Birmingham?
I haven't had a baby yet but I know he isn't a miracle worker -- what he does is listen -- try every avenue and tell you about the latest and newest possibilities.
What's one piece of advice would you give a prospective patient of Gordon Wright Bates at University of Alabama Birmingham?
Become friendly with nurses and IVF coordinator -- they will help you with scheduling
During treatment, were you treated like a number or a human with Gordon Wright Bates at University of Alabama Birmingham?
They are a great group of doctors and nurses who really do care and want to listen to all your questions and concerns. They always call back the day you leave voicemail and send a private message through UAB portal. We adopted after failed IVF and they were so excited -- sent us a handwritten note from all doctors. Dr. Bates' team has the best results in AL
Describe your experience with the nursing staff at University of Alabama Birmingham.
Want to go over everything with you specifically - how to give medicine / injections. Any questions - any concerns.
NPS
10
Doctor
Gordon Wright Bates
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
5
NPS
2
Age 30 - 31
2 IUI
Unexplained
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Gunn was nice, seemed to care about our success on our first visit. However, we never saw her again. Never there for my IUIs, ultrasounds, etc. Never checked in with us. I had to prompt the conversation every time. Had a concern during our second treatment. Left a message and emailed through portal, never received a response...Only used clomid and trigger shot with IUI. 2 rounds, no success and no adjustments to treatment
No specific issues other than trying to get a response in the portal. Seems to be a breakdown in the system not necessarily the actual nurses as I experienced this with other areas at UAB...Costs were in line with other local clinics. Did file through insurance, even though majority wasn’t covered. Still went towards out of pocket expenses.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
Dr Gunn was nice, seemed to care about our success on our first visit. However, we never saw her again. Never there for my IUIs, ultrasounds, etc. Never checked in with us. I had to prompt the conversation every time. Had a concern during our second treatment. Left a message and emailed through portal, never received a response. This is when we decided to change drs and clinics.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Don’t see her unless she moves away from UAB. I think she would be great at another, better run, clinic.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Rarely saw dr Gunn. Always ended up seeing a different dr or np when I was there. Only followed up if I prompted, even after unsuccessful treatment.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
Only used clomid and trigger shot with IUI. 2 rounds, no success and no adjustments to treatment
Describe your experience with the nursing staff at University of Alabama Birmingham.
pretty neutral. No specific issues other than trying to get a response in the portal. Seems to be a breakdown in the system not necessarily the actual nurses as I experienced this with other areas at UAB
Describe your experience with University of Alabama Birmingham.
They have too many patients for the number of doctors seeing patients. I believe they were down to 2 doctors at the point that we left. Made an appt at our new clinic and half of the nursing staff had moved there too.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
Costs were in line with other local clinics. Did file through insurance, even though majority wasn’t covered. Still went towards out of pocket expenses.
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
Never discussed
What specific things went wrong at University of Alabama Birmingham?
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at University of Alabama Birmingham.
Experienced some issues during second round of treatment. Called, left messages and emailed through portal. No response was ever received, from my dr or anyone else.
NPS
5
Doctor
Deidre Downs Gunn
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
2 of 5
NPS
2
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unsuccessful
NPS
10
NPS
10
Age 33 - 35
4 IUI
1 IVF
Diminished Ovarian Reserve
Uterine Fibroids
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Hurd is kind and thorough. I am thankful that I have him as my fertility doctor. He treats me with respect and speaks to me like I am in his level. Even though I am stuck between a rock and a hard place In my fertility journey, he always gives me hope...I am currently using the same protocol this time during ivf. Max doses because I have diminished ovarian reserve and I’m a poor responder.
Everyone that works [at UAB] is compassionate and you really feel like they are there for you...She was organized, compassionate and answered all of my questions. She would share stories related to mine that gave me peace before my procedure...The procedures and ultrasounds totaled out to be around 9000 as well, totaling around 18,000
How was your experience with William Hurd at University of Alabama Birmingham?
Dr. Hurd is kind and thorough. I am thankful that I have him as my fertility doctor. He treats me with respect and speaks to me like I am in his level. Even though I am stuck between a rock and a hard place In my fertility journey, he always gives me hope.
What's one piece of advice would you give a prospective patient of William Hurd at University of Alabama Birmingham?
Do not be nervous to ask questions
During treatment, were you treated like a number or a human with William Hurd at University of Alabama Birmingham?
Dr. Hurd is always so kind and respectful. He speaks to me like a friend, and gives me hope.
Describe the protocols William Hurd used in your cycles at University of Alabama Birmingham and their degree of success.
Microdose Lupron 20 mg twice per day, 450 of gonal and 150 of menopur at night. I am currently using the same protocol this time during ivf. Max doses because I have diminished ovarian reserve and I’m a poor responder.
Describe your experience with your nurse at University of Alabama Birmingham. (Assigned nurse: Tabitha vigee )
Tabitha is WONDERFUL. She was organized, compassionate and answered all of my questions. She would share stories related to mine that gave me peace before my procedure.
Describe your experience with University of Alabama Birmingham.
UAB is a great clinic! I feel very fortunate to be able to work with them. Everyone that works there is compassionate and you really feel like they are there for you. I highly recommend anyone going through fertility treatments!
Describe the costs associated with your care under William Hurd at University of Alabama Birmingham.
My first round I spent 9000 dollars on medications. I required extra days because I am a poor responder. The procedures and ultrasounds totaled out to be around 9000 as well totaling around 18,000. This time around I have a small insurance benefit, but will end up paying around 11,000 for the whole procedure.
Describe William Hurd's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
I have not gotten that far.
NPS
10
Doctor
William Hurd
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unknown Success
NPS
7
NPS
8
Age 44 - 45
PCOS
Black or African-American
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Success w/ Doc Too early to know
[Dr. Deidre Downs Gunn] is very thorough...she could use a little more consistency in making sure she is on time...can also make sure to be present during routine visits and procedures...explained the process I would possibly undergo and my options as her patient in the future and was very encouraging to me.
[University of Alabama Birmingham] have all of the newest technologies and friendly staff...They were attentive and very accommodating the times I did visit the office...I was told that a steroid shot in my throat had no effect on my cycle...In fact, it did changey cycle to where I did not have one for two months straight.
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
She is very thorough, however she could use a little more consistency in making sure she is on time. She can also make sure to be present during routine visits and procedures. Overall though, she had a great initial consultation with me, and explained the process I would possibly undergo and my options as her patient in the future and was very encouraging to me.
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
Make sure she has explains everything.
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Well When it was time for the polypectomy or procedure to look at my tubes, she was not present. She was also exceptionally late during an in office visit one time.
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
N/A
Describe your experience with the nursing staff at University of Alabama Birmingham.
They were attentive and very accommodating the times I did visit the office.
Describe your experience with University of Alabama Birmingham.
They have all of the newest technologies and friendly staff. The only thing I did not like was the way the doctor on call that day performing the polypectomy procedure was handling my uterus. It was very painful.
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
I do not remember, however I was under the charity care finance.
Describe Deidre Downs Gunn's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at University of Alabama Birmingham.
N/A
What specific things went wrong at University of Alabama Birmingham?
  • Provided conflicting information
Describe the specific things that went wrong at University of Alabama Birmingham.
I was told that a steroid shot in my throat had no effect on my cycle, but my gynecologist at Ascension gave a different opinion. In fact, it did changey cycle to where I did not have one for two months straight.
NPS
7
Doctor
Deidre Downs Gunn
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
NPS
8
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
2023, Successful
NPS
10
NPS
10
Age 24
Uterine Fibroids
Black or African-American
Income $0 - $49K
2nd of 2 Docs
2 IUI With Other Docs
Donor Sperm With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr Gunn was amazing she made me feel like I belong there...explained everything what was going...even email me after hours to make sure I understood...if your hurting or sick she will check on you...injection shot also the pills to make me ovulation...made me feel like a human
Uab [University of Alabama Birmingham] made me feel like a human because when I did talk to them they understood everything I was saying...They all were great as well they will listen to and make sure you have everything you need...The injection shot also the pills to make me ovulation
How was your experience with Deidre Downs Gunn at University of Alabama Birmingham?
Dr Gunn was amazing she made me feel like I belong there she explained everything what was going on she even email me after hours to make sure I understood what was going on.I totally love this women she made me not give up on hope
What's one piece of advice would you give a prospective patient of Deidre Downs Gunn at University of Alabama Birmingham?
When you go in even if you don’t know what you want dr Gunn will make sure you understand everything that’s going to happen before you leave the door if your hurting or sick she will check on you. Ever single day you would love this place it’s like home from home
During treatment, were you treated like a number or a human with Deidre Downs Gunn at University of Alabama Birmingham?
Uab made me feel like a human because when I did talk to them they understood everything I was saying they tried to help in every single way even though a miscarriage she told me we will make a baby
Describe the protocols Deidre Downs Gunn used in your cycles at University of Alabama Birmingham and their degree of success.
The injection shot also the pills to make me ovulation
Describe your experience with your nurse at University of Alabama Birmingham.
They all were great as well they will listen to and make sure you have everything you need
Describe your experience with University of Alabama Birmingham.
Strength I say a plus on everything weakness it’s really not one I can think of just know when you go you will love them being a new patient can be a little scary but once you get to know everyone you will be fine
Describe the costs associated with your care under Deidre Downs Gunn at University of Alabama Birmingham.
4,000
NPS
10
Doctor
Deidre Downs Gunn
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
University of Alabama Birmingham
Birmingham
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

Learn from top medical experts

Explore All Courses