Urology of Indiana (closed)

Rated 7.5
Neutral: 100%7.5
0% strongly recommend
2 reviews
Operations
8
8
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8
8
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7
7
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
5.5
5.5
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

This clinic had 1 office

Naab Road (closed)
8240 Naab Road Suite 200
Indianapolis, IN 46260
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
8
NPS
7
Age 39 - 40
Male Factor
Unexplained
European
Income $50K - $99K
Sales Representative
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Neutral
Unsuccessful
After the results came back as azoospermia, he ordered a testicular biopsy to confirm the presence or absence of sperm in the testicles. The biopsy showed there were sperm present. Viable sperm was collected during the biopsy to be stored for later use. Then, Dr. Kovac prescribed Clomid for four months to increase hormone levels and try to stimulate sperm production. Finally, another round of blood work and a sperm analysis were performed to check if the Clomid was effective.
The nursing staff [at Urology of Indiana] was knowledgeable and open to questions. It was difficult to contact them by telephone...At my last appointment, we waited over an hour for results from a semen analysis. It turned out one of the nurses misplaced part of the results...It is extremely busy most of the time though...The best time to call the office is after 4 o'clock in the afternoon. Expect to get into your appointment later than scheduled. The waiting room is usually full. That being said, the staff is knowledgeable and seem happy to answer any questions. They are also flexible with appointment times and are willing to work with patients in that regard.
How was your experience with Jason Kovac at Urology of Indiana (closed)?
Our experience with Dr. Kovac was mostly good. We had a lot of questions for him and he always seemed happy to answer them for us. He was very thorough in explaining the treatment plan and the diagnosis. After he performed a testicular biopsy, he called me at my home after a couple days to check in on me. Overall, it was a good experience.
What's one piece of advice would you give a prospective patient of Jason Kovac at Urology of Indiana (closed)?
Ask a lot of questions. Be patient as he is hard to reach at times and waiting room times can be unexpectedly long.
During treatment, were you treated like a number or a human with Jason Kovac at Urology of Indiana (closed)?
Dr. Kovac had a manner that put us at ease. He explained, in detail, the procedure he was going to perform and the diagnosis after treatment. He answered any questions we had in terms we understood. He was honest without being harsh. At times he was humorous.
Describe the protocols Jason Kovac used in your cycles at Urology of Indiana (closed) and their degree of success.
Dr. Kovac started with a semen analysis and blood work to determine testosterone levels and other hormones. After the results came back as azoospermia, he ordered a testicular biopsy to confirm the presence or absence of sperm in the testicles. The biopsy showed there were sperm present. Viable sperm was collected during the biopsy to be stored for later use. Then, Dr. Kovac prescribed Clomid for four months to increase hormone levels and try to stimulate sperm production. Finally, another round of blood work and a sperm analysis were performed to check if the Clomid was effective.
Describe your experience with the nursing staff at Urology of Indiana (closed).
The nursing staff was knowledgeable and open to questions. It was difficult to contact them by telephone.
Describe your experience with Urology of Indiana (closed).
Urology of Indiana has good doctors. It is extremely busy most of the time though. It's difficult to reach anyone by phone. The best time to call the office is after 4 o'clock in the afternoon. Expect to get into your appointment later than scheduled. The waiting room is usually full. That being said, the staff is knowledgeable and seem happy to answer any questions. They are also flexible with appointment times and are willing to work with patients in that regard.
Describe the costs associated with your care under Jason Kovac at Urology of Indiana (closed).
Each office visit cost about $100. Blood work was about $300. The biopsy was several hundred dollars.
What specific things went wrong at Urology of Indiana (closed)?
  • Failed to convey critical information
Describe the specific things that went wrong at Urology of Indiana (closed).
At my last appointment, we waited over an hour for results from a semen analysis. It turned out one of the nurses misplaced part of the results.
8
Doctor
Jason Kovac
NPS
Humanity
5 of 5
Communication
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Urology of Indiana (closed)
Naab Road (closed)
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
8
NPS
8
Age 32
Male Factor
European
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Neutral
Successful
My husband had 3 sperm analysis done [with Dr. Jason Kovac]. After the first analysis we discovered the problem and answers our questions as to why weren’t getting pregnant. After it was discovered my husband has slow, immobile sperm, Dr. Kovac wanted him to get a series of blood tests to make sure it was genetic. These blood tests were very expensive and since we were paying out of pocket we decided to stop seeing him for financial reasons.
The clinic and staff [at Urology of Indiana] were wonderful...the room my husband made his sperm analysis was clean. There was plenty of room and variety of items to “help with your deposit”. My husband said the only thing that he would change is that while he was making his deposit, he could hear the nurses at the nurses station laughing and talking to one another. He said it was a bit awkward but not overwhelming to where he would never go back.
How was your experience with Jason Kovac at Urology of Indiana (closed)?
My husband had a positive experience with Dr Kovac. During the course of treatment, my husband had 3 sperm analysis done, each done with high care and consideration. We would highly recommend Dr. Kovac for male infertility.
Describe the protocols Jason Kovac used in your cycles at Urology of Indiana (closed) and their degree of success.
My husband had 3 sperm analysis done. After the first analysis we discovered the problem and answers our questions as to why weren’t getting pregnant. After it was discovered my husband has slow, immobile sperm, Dr. Kovac wanted him to get a series of blood tests to make sure it was genetic. These blood tests were very expensive and since we were paying out of pocket we decided to stop seeing him for financial reasons.
Describe your experience with Urology of Indiana (closed).
The clinic and staff were wonderful the room my husband made his sperm analysis was clean. There was plenty of room and variety of items to “help with your deposit”. My husband said the only thing that he would change is that while he was making his deposit, he could hear the nurses at the nurses station laughing and talking to one another. He said it was a bit awkward but not overwhelming to where he would never go back.
Describe the costs associated with your care under Jason Kovac at Urology of Indiana (closed).
We paid out of pocket for treatment. For 3 sperm analysis it was between $500-$700 if I remember right
8
Doctor
Jason Kovac
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Urology of Indiana (closed)
Naab Road (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5