UT Medicine Fertility Center

Dr. Robinson and his nursing staff have some of the best bedside manner I have ever encountered with any provider. I work in healthcare and provide an high level of service to my patients and when I see a provider, I expect the same. Dr. Robinson and his team do just that. They go above and beyond to ensure that the patient (and partner) understand all recommended treatments as well as other possible options. Dr. Robinson always involved myself and my husband in our care and spent time with us answering questions. We never felt rushed and always left appointments feeling confident in next steps and the reasoning why we were doing something. Dr. Robinson's staff of nurses are simply incredible. They provide a genuine, kind, and encouraging environment. They are there through the good, the bad, and the ugly. They celebrate with you and the mourn with you. All questions or concerns that may arise after appointments or in between appointments are answered quickly and with detail. They never made me feel like I was a bother or asking too many questions and, in fact, encouraged me to continue to ask questions, even if I thought that they didn't really matter. Before my first retrieval, I was tested for COVID as part of the standard protocol. This was the day before my scheduled ER. Unfortunately, my test came back positive although I was completely asymptomatic. Obviously my retrieval was cancelled but Dr. Robinson went out of his way that same night and made a personal phone call to me. He offered to restart the cycle, without charging me (outside of the cost of medication, which he had no control over) once my isolation was over and my COVID had cleared. I went on to have a very successful retrieval a couple months later. Dr. Robinson understands how important, stressful, emotional, and expensive infertility can be. He understands that we are people and not simply funding for the clinic. The clinic is one of the least expensive, if not THE least expensive in my area but with the type of care and coordination you receive from the providers and staff, you wouldn't know it. I have always received quality care from the UT Health and am happy to continue my journey with them. They have become an extension of my family over the last 8 months and I feel so fortunate to have found such a caring and compassionate team.

Dr. Ibrahim explained everything in a way that we could understand. She was very patient and calm about everything. There was a time when I thought my follicles weren’t growing, she was very calm when she explained that they were growing and we had to do a couple of extra days. She has a sweet spirit that makes you feel comfortable and I never felt rushed.

She was caring and really took the time to hear our full story of our miscarriage and subsequent emotional difficulty when trying to conceive again unsuccessfully. She was very empathetic towards our painful story.

I felt like a human. Dr. Ibrahim spoke to me in terms I could understand. She showed empathy and compassion when consulting my partner and me. She was available when needed. She would call and follow up to see how we were doing. She would listen to our concerns and thoughts.

I only saw Dr. Robinson on my last visit to the fertility center since they rotate through the doctors there but he was my assigned doctor. I had heavy bleeding and thought I had miscarried. Dr. Robinson asked for information about the bleeding but didn’t waste any time by checking on the ultrasound to see if my fears were confirmed. I had already had a lot of anxiety so his calmness helped me to stay calm and I was shocked to see the baby on the ultrasound.

Truly give you individual care

He was thorough. We had multiple questions and never felt like we were asking stupid questions. He was engaged in the conversation. Very nice doctor!

Dr. Knudtson is very soft spoken, sympathetic, and sincere in her gestures. She hears me, wants to help me, and shows great concern for my emotions

Dr Robinson and the entire UT staff have always validated my pain and issues with fertility. He was always informed of my case when I come into the office. I’ve never felt like a number when I’m here

Hands down he treats me like I was his own family member. He laid it all out even taking my type A science geek personality into account when performing procedures by keeping photos of exactly what fibroids they removed etc. He has personally called me several times and always takes the time to answer any questions I may have.

Dr. Ibrahim took time to listen to my husband and I. She was willing to work with me and use my eggs for IVF compared to my other dr who suggested donor eggs. She is kind, understanding and provides answers backed my research and evidence based practice.

Dr. Robinson is so kind and genuinely cares about every patient. The staff was amazing and so positive which is exactly what I needed. They all knew me by name and greeted me. Dr. Robinson laid out many options for us with risks and benefits and statistics so we could make informed decisions

Everyone at this office is rooting for you. Call backs are prompt, nurses are caring, Doctors all work together in your care and there is always a team supporting you through out your treatment. When an issue arose early in my pregnancy I knew exactly who to call even at 4 am. Appointments were pushed earlier when needed.

Dr. Knudtson actually listens to your concerns and modifies the treatments based on your needs. She called me personally to check on me after my hysteroscopy, which was very touching. She also called to check on me when I messaged her that I was not doing too well emotionally/mentally. These are all signs of a great doctor.

He was a great doctor and helped get me a diagnosis that the other doctors I saw previously never gave me

Dr. Robinson always greets me in a very welcoming way, he always seems to remember who I am even when I see him in passing so I am not "just another patient".

She gave the greatest bedside manner and thoroughly explained each procedure. She has really great bedside manner and shows me the amount of follicles each cycle. She gave very basic level explanation in a time when this process is overwhelming. She is also very polite and easy to ask plenty of questions.

He is not very warm and friendly, he more or less, he just does the procedure.

Dr. K has a very warm bedside manner, and took her time to get to know my husband and I, as well as, our goals.

The staff was amazing. Went above and beyond. Dr Robinson was VERY thorough with everything, unlike the 8 other doctors I saw previously.

Dr Knudtson always called to talk about any results and she explained everything in a way that was easy to understand. She always listened to my needs.

He was kind, understanding, delicate in how he presented information, but also up front and extremely knowledgeable and explained everything, including pricing very well.

At the start of every visit, Dr. Ibrahim greeted my husband and I with our names and asked how we were both feeling in a way that conveyed genuine concern for the answers. She patiently explained (and re-explained, when needed) procedures and rationale to us, and answered my husband’s many questions. I never felt hurried or as though my husband and I were taking too much of her time. The information she provided was frank but delivered with empathy and care. Dr. Ibrahim’s area of specialty is fertility, and she has likely treated innumerable couples who have experienced recurrent pregnancy loss, as my husband and I have. There were many times when Dr. Ibrahim could have been dismissive or insensitive, could have treated us as just another couple trying to have a baby, but this was never the case. Dr. Ibrahim treated my husband and I with dignity and respect throughout our journey together. I am forever grateful for the care we were provided.

Her patience with both my husband and I. She never rushed us and always answered our questions. She was kind, understanding and sympathetic (especially when we were given bad news). She even called while on vacation when all of our embryos came back genetically abnormal on our first retrieval round and spent that phone call ensuring we could try again with a new plan and more options (she was open to any and all need/wants we wanted to explore or do). She listened and we felt heard.