Kindbody - Chicago (formerly Vios Fertility Institute)

4 doctors work here

Rated 8
Strongly recommend: 56%Neutral: 23%Don't recommend: 20%8
56% strongly recommend
49 reviews
Operations
7.9
7.9
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
8.7
8.7
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
7.3
7.3
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
8.5
8.5
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
6.4
6.4
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
922
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing
Coordinating at-home nursing
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 7 offices

Aurora
2040 Odgen Ave
Aurora, IL 60504
Chicago - West Loop
333 S. Desplaines
Chicago, IL 60661
Chicago - Wicker Park
1455 N Milwaukee Ave
Chicago, IL 60622
Crest Hill
2246 Weber Road
Crest Hill, IL 60403
Geneva
2127 Blackberry Drive
Geneva, IL 60134
Glenview
2501 Compass Road
Glenview, IL 60026
Hoffman Estates
1585 Barrington Rd
Hoffman Estates, IL 60169
Show 5 more

49 patient reviews

2017 - 2018, Unknown Success
NPS
9
NPS
N/A
Age 34 - 35
1 IUI
Endometriosis
PCOS
European
Latinx
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Success w/ Doc Not sure
Dr. Beltsos is very knowledgeable and smart and warm. She will take the time to sit with you during your initial consultation and also for an IVF Checklist appointment. I also saw her when she did my saline ultrasound. But those are the only 3 times I've seen her and I've been going to the clinic for about 8 months. This may be totally normal because most of the time I'm there is for baseline and ultrasounds. She did diagnose me with endometriosis and PCOS, both of which I had no idea I had.
I love all the nurses [at Vios Fertility Institute], but there's a lot of them and they change every time you're there. There is now a patient portal that they ask you to send messages through. The nurses respond on there, but sometimes multiple nurses will respond to the same question with different answers. This becomes confusing and frustrating when you're trying to find out who called in a medication order and who will be following up on the medications. You will almost always meet with a nurse after your bloodworm and ultrasound and these experiences can vary from very rushed with little explanation as to how you're doing, to very detailed. But they are all very very nice!
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos is very knowledgeable and smart and warm. She will take the time to sit with you during your initial consultation and also for an IVF Checklist appointment. I also saw her when she did my saline ultrasound. But those are the only 3 times I've seen her and I've been going to the clinic for about 8 months. This may be totally normal because most of the time I'm there is for baseline and ultrasounds. She did diagnose me with endometriosis and PCOS, both of which I had no idea I had. I'm very grateful for her knowledge, confidence and convenient locations and ability to know what will work best. She did tell me very early on that IVF would probably be my best bet and I now realize she was right. I took the fertility treatments very slowly and as naturally as possible at first.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Be sure to write questions down ahead of time so you get the most out of your appointments.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
The staff is very warm and remembers me as soon as I walk in. They are all very personable and Dr. Beltsos always has a warm smile even though I know she's very busy.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I did 3 Clomid cycles with 1 IUI. I think I cancelled one because I was afraid and I chose to try naturally for the other. I'm now undergoing IVF and will have egg retrieval soon.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
I love all the nurses, but there's a lot of them and they change every time you're there. There is now a patient portal that they ask you to send messages through. The nurses respond on there, but sometimes multiple nurses will respond to the same question with different answers. This becomes confusing and frustrating when you're trying to find out who called in a medication order and who will be following up on the medications. You will almost always meet with a nurse after your bloodworm and ultrasound and these experiences can vary from very rushed with little explanation as to how you're doing, to very detailed. But they are all very very nice! This might seem silly also, but when they reply to messages on the portal, the grammar is very bad and it makes it look very unprofessional. I've been given instruction on medication changes with abbreviations and spelling errors and all lower case text. :/ This happens to be the norm unfortunately. Maybe a template should be used when replying to patients.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Strengths: cleanliness, location is great, parking is free and usually plentiful Weaknesses: not all phlebotomists check your name and label with blood which I require, communication through the portal is very informal and when lab results are uploaded there is no reference range posted next to them. So you have no idea if the numbers are good, bad, etc. I've seen other fertility sites that explain everything - this practice does not explain where you should be or what your numbers mean. They'll just upload the results and either call or message you with next steps. It would be nice to know where I should be during a certain time in my cycle or treatment. Reference ranges and more educational materials on each step would be a huge help.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
most was insured, except for the cryofreezing of embryos, which was approximately $1200 for initial freezing and $500 each year thereafter for storage.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
The only time this was discussed was during the IVF Checklist meeting which was with another doctor in her practice, Dr. Jeelani. She did say that they only transfer 1 embryo at a time. I appreciate that and didn't press further for why.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call in prescriptions to pharmacy
  • Lost results
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
The system for ordering medications for IVF is very stressful and some nurses put a lot of the work on the patient in regards to contacting insurance, etc. Some nurses say they'll handle it. But you don't know which is doing what. As a first time IVF patient it was down to the day before my meds were to start when I finally had to make about 6 phone calls to get my meds ordered. It was very chaotic and poorly run. I think 1 nurse should be assigned the task for certain patients.
9
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Operations
4 of 5
Scheduling
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 37
1 Egg Freezing
European
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Roohi Jeelani] is knowledgeable and helped guide me through this process from the beginning. She was available when I needed to speak with her...When my follicles weren't growing fast enough she increased my Follistim dosage... I had her personal phone number, which I did use for questions. She answered timely and willing to answer any question I had. Her bed side manners were great and I felt comfortable in her presence.
They [Vios Fertility Institute] have a portal that allows you to communicate with the office for questions and in return they can communicate with you for dosage information and action plans. The day of retrieval was easy and the operating staff i.e. anesthesiologist etc were the most welcoming group I have ever encountered...I couldn't stop smiling as I was laying down in the operating chair.
How was your experience with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
I was pleased with my experience at the clinic and with the doctor. She's knowledgeable and helped guide me through this process from the beginning. She was available when I needed to speak with her.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
The advice I'd give is ask as many questions as you'd like.
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
I had her personal phone number, which I did use for questions. She answered timely and willing to answer any question I had. Her bed side manners were great and I felt comfortable in her presence.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I used Menopur and Follistim. When my follicles weren't growing fast enough she increased my Follistim dosage.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
I saw the same staff for blood draw and ultrasounds for the most part. they were all welcoming and willing to listen.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The clinic's strength is that you feel welcomed, heard and part of the team. The financial staff were very proactive in assisting with insurance information and letting you know ahead of time what to expect with possible costs. They also followed up unprompted. They have a portal that allows you to communicate with the office for questions and in return they can communicate with you for dosage information and action plans. The day of retrieval was easy and the operating staff i.e. anesthesiologist etc were the most welcoming group I have ever encountered. They asked me how my new kitty was and I was shocked they kept track or communicated with each other on purpose to bring it up so I would feel comfortable. I couldn't stop smiling as I was laying down in the operating chair.
Describe the costs associated with your care under Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute).
My insurance covers IVF and therefore covered the egg retrieval. The cost to freeze the eggs was $1,200. I had a copay for each visit.
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
n/a
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unknown Success
NPS
10
NPS
8
Age 37
1 Embryo Freezing (cancer)
Cancer
Uterine Fibroids
Black or African-American
Income $200K - $499K
Architect
Only Doc Seen
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr. Beltsos is very personable. She is willing to answer all questions to ensure you understand everything involved in your treatment without making you feel unintelligent....I had limited time to go through one cycle before I had to begin treatment for breast cancer, so we started with the meds to boost egg production once my next menstrual cycle began. Due to the quick start, they were able to provide me with medication that had been donated to me until my insurance processed approvals...I could tell that Dr. Beltsos is very passionate about her field. She seemed very engaged in the process and I feel like she knew my situation intimately. When an issue did come up she called me personally to apologize and work around my schedule to discuss....
Since we were planning to preserve embryos my husband had semen samples that were tested. We didn't immediately receive the results and when I inquired a couple weeks later, we learned that he had a low sperm count and that there were some medications that they were recommending him. By the time we found this out, there were only a few weeks left before egg retrieval to take this medication to try to improve the count...Strengths of the clinic [Vios Fertility] are that there are multiple locations in Illinois, Missouri and Wisconsin so if you are going to use a Gestational carrier your search can be broadened and stick with the same clinic you've built a relationship with
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
I could tell that Dr. Beltsos is very passionate about her field. She seemed very engaged in the process and I feel like she knew my situation intimately. When an issue did come up she called me personally to apologize and work around my schedule to discuss.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Communication is key. Don't be afraid to ask questions. Don't be afraid to push. No matter how great the clinic or doctor, you must advocate for yourself.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos is very personable. She is willing to answer all questions to ensure you understand everything involved in your treatment without making you feel unintelligent.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I had limited time to go through one cycle before I had to begin treatment for breast cancer, so we started with the meds to boost egg production once my next menstrual cycle began. Due to the quick start, they were able to provide me with medication that had been donated to me until my insurance processed approvals. I was at the clinic at least weekly for blood work and ultrasound to monitor progress and for Dr. Beltsos to monitor how well my ovaries we're responding to the medication schedule. Due to the positive response my body had to the meds, I have mature eggs ready sooner than anticipated and Dr. Beltsos shifted my egg retrieval date from a week day to a Sunday morning.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
Every nurse I have encountered at the clinic was very nice, professional, and compassionate. However, communication outside of the clinic (telephone or email) is somewhat challenging. But it seems they are working to correct this issue as they now have a coordinator.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Strengths of the clinic are that there are multiple locations in Illinois, Missouri and Wisconsin so if you are going to use a Gestational carrier your search can be broadened and stick with the same clinic you've built a relationship with. There are also multiple locations in the Chicago area which is sometimes a disadvantage because you're limited to making appointments with your particular doctor based on what office they are in on a given day, unless you want to chase your doctor around to the various locations.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
My insurance covers IVF but the billing showed the costs to be about $12,000. However, they do offer a great discount for those going through this due to a cancer diagnosis if insurance will not cover it.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
We have not done an embryo transfer yet, but the doctor's position is that SET is typically best.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call with results
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
Since we were planning to preserve embryos my husband had semen samples that were tested. We didn't immediately receive the results and when I inquired a couple weeks later, we learned that he had a low sperm count and that there were some medications that they were recommending him. By the time we found this out, there were only a few weeks left before egg retrieval to take this medication to try to improve the count.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 38
1 Egg Freezing
2 Embryo Freezing
Anovulation
Male Factor
PCOS
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Beltsos is a darling! She was thoughtful, attentive, personalized my care, remembered my and my partner's names, called or texted me with important results/updates, and always made me feel like she was fully present with me when we spoke... Whenever there was "big news" to discuss, she discussed it with me personally. I never felt like a number, even though she has a LOT of patients in her clinic. She really is an amazing provider - and so very knowledgeable and experienced.
I had an issue [with Vios Fertility] where the wrong medications were sent to my specialty pharmacy, so I ran out of one of my medications for a day during a cycle. The clinic was able to get me a dose so I only missed one while I was waiting for the shipment...The nursing staff are compassionate, knowledgeable, and attentive. They speak with patients at each appointment, can be reached by text or portal, and are always eager to answer questions and concerns.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos is warm, welcoming, and attentive - she is always so approachable! She was clear about risks and expectations, listened to my goals and addressed my concerns, and always explained things in ways that made sense. Whenever there was "big news" to discuss, she discussed it with me personally. I never felt like a number, even though she has a LOT of patients in her clinic. She really is an amazing provider - and so very knowledgeable and experienced.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Honestly, my advise in regards to Dr. Beltsos personally is to go with an open heart, listening ears, and have faith... and you won't be disappointed. About Fertility treatments in general: Use your employee FSA for deductibles and co-payments, since you'll easily use it up with frequent monitoring appointments and procedure deductibles. The clinic has amazing staff that can explain insurance coverage and billing, as well as offer insight into assistance programs.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos is a darling! She was thoughtful, attentive, personalized my care, remembered my and my partner's names, called or texted me with important results/updates, and always made me feel like she was fully present with me when we spoke.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
Egg retrievals: Labs and U/S are done at baseline, and every 2-3 days. Methylprednisolone and doxycycline, follistimAQ (FSH), Menopur (FSH/LH) for stimulation, ganirelix for preventing ovulation, Lupron trigger for PCOS (like myself), Pregnyl/ HcG for folks not at high risk for hyperstimulation. I was advised against fresh transfer because I overstimulated each cycle. 40 eggs were retrieved and 33 preserved on my first retrieval; however, my second cycle which was planned for embryo preservation yielded much fewer follicles and poorer egg quality (16 retrieved, 12 were mature, 10 fertilized, 2 resulted in blastocysts). I was advised to add myo-inositol and CoQ10 for egg quality on my last cycle of COH. On the third (and hopefully last) retrieval for embryo preservation, 25 eggs were retrieved, 20 were mature, 16 fertilized, and we are still awaiting the final count for blastocysts. Timed Intercourse: Clomid, then follistim and pregnyl trigger when I wasn't responsive to Clomid alone. U/S monitoring was used to confirm follicle maturation and ovulation.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
The nursing staff are compassionate, knowledgeable, and attentive. They speak with patients at each appointment, can be reached by text or portal, and are always eager to answer questions and concerns.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The clinic has multiple locations which are clean, welcoming, and the staff are top-notch. There is parking at some (but not all) of the locations. The staff - from the front desk to the admin staff to U/S techs and lab team are professional and friendly. I always felt like a person and never a number.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
I was fortunate that my insurance covered much of the costs once I met my out-of-pocket expense and deductible. Without insurance, I would never have been able to afford my care. Honestly, it was costly even WITH coverage.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
Unsure.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
I had some conflicting instructions during my first cycle due to confusion over my doing retrieval for egg preservation and ability to retain my IUD. Genetic screening wasn't done earlier in process and became a concern in the middle of a retrieval for embryo preservation after I tested positive for CF. I had an issue where the wrong medications were sent to my specialty pharmacy, so I ran out of one of my medications for a day during a cycle. The clinic was able to get me a dose so I only missed one while I was waiting for the shipment.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 41
4 IVF
4 Egg Freezing
Endometriosis
Poor Egg Quality
European
Middle Eastern
Income $200K - $499K
2nd of 2 Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Beltsos is open to trying new protocols and testing. She includes you in the decision making process. There are issues with communication, particularly with the portal. ... The entire staff [Vios Fertility Institute], including Dr. Beltsos, gets to know you and is warm and nurturing. ... Just go for a consult! It doesnt hurt to have a discussion. ...
The clinic [VIOS] as a whole is very refreshing. Everyone is personable and warm and makes a hard path easier to deal with. ... I have done 4 rounds of IVF and experienced small issues here and there. Nothing major was missed but I definitely had to keep on top of things to make sure meds were called in, protocol dosing was correct, and appointment were made. I have at least 3 times when my appointment was made incorrectly.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
The clinic as a whole is very refreshing. Everyone is personable and warm and makes a hard path easier to deal with. Dr. Beltsos is open to trying new protocols and testing. She includes you in the decision making process. There are issues with communication, particularly with the portal.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Just go for a consult! It doesnt hurt to have a discussion. When becoming a patient, make sure you know your nurse in charge and ask to see them at every monitoring appointment. It will cut down on the communication issues.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
The entire staff, including Dr. Beltsos, gets to know you and is warm and nurturing.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute).
Kind, caring, and compassionate. Everyone works as a team.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The clinic provides a positive environment for this process and there are multiple locations to help with convenience. I never have trouble scheduling an appointment at a time that works and usually am in and out quickly. There can be issues with communication primarily due to the portal. However, if you speak with your nurse at every monitoring appointment issues are reduced.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
I had insurance.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
I have done 4 rounds of IVF and experienced small issues here and there. Nothing major was missed but I definitely had to keep on top of things to make sure meds were called in, protocol dosing was correct, and appointment were made. I have at least 3 times when my appointment was made incorrectly.
8
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 32 - 33
Male Factor
Unexplained
European
Income $100K - $199K
Nurse or HC Services
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She is warm, authentic, a complete turnaround from physicians I had seen at another clinic. She has been a breath of fresh air in asking about what we do for a living, little questions here and there that helped us feel seen. ... Dr. Beltsos has been warm, friendly, welcoming, and the decor and setting seems to be a result of her warmth and heart being in the work she does. She took our preferences seriously and honored our wishes in a very client-centered way vs touting research or stats.
It feels more spa-like than the other medical setting we were in - everything feels more intimate and welcoming. Nice decor, well thought out Delicious complimentary coffee - little things like this make such a difference when you're going to a clinic a couple, few times a week ... Decided to try Vios and am so glad we did. ... [Nursing staff] Wonderful. Everyone is different, of course prefer some more than others, yet overall I have such a positive experience with them - clear, authentic, knowledgeable, warm
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
We transferred from another clinic and it has been the most positive experience. We left the other clinic unsure if we would move forward with medical intervention as it felt like such an off fit for us. Decided to try Vios and am so glad we did. Dr. Beltsos has been warm, friendly, welcoming, and the decor and setting seems to be a result of her warmth and heart being in the work she does. She took our preferences seriously and honored our wishes in a very client-centered way vs touting research or stats.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Go see her.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She is warm, authentic, a complete turnaround from physicians I had seen at another clinic. She has been a breath of fresh air in asking about what we do for a living, little questions here and there that helped us feel seen.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
IUI cycle with letrozole trigger shot - ovidrel 2 IUIs endometrin following negative result rationale - MFI, sperm quality less than recommended yet they honored our wishes to do IUI before IVF
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
Wonderful. Everyone is different, of course prefer some more than others, yet overall I have such a positive experience with them - clear, authentic, knowledgeable, warm
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
It feels more spa-like than the other medical setting we were in - everything feels more intimate and welcoming. Nice decor, well thought out Delicious complimentary coffee - little things like this make such a difference when you're going to a clinic a couple, few times a week
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
Working toward our deductible so all in probably $2k
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 38 - 39
3 IUI
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Beltsos is] positive from the start but she’s also honest. She’ll discuss pros and cons of options. She explains things well and supports your decision. She also understands it only takes one good egg and then embryo. If you are a low responder, you can go to retrieval with fewer eggs...She tailored your treatment plan to you...I did medium doses of meds, very high and then a slow and low dose protocol
Generally a short wait to be seen [at Vios Fertility Institute]. Only a couple times around the holidays that I had to wait to be seen. Well organized, clean. The locations in the city are easy to get to...Love the nurses! They are compassionate, helpful and there if you need them. They made sure they answered all questions...Vios offered a discounted self pay rate that included monitoring and the procedure
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She’s positive from the start but she’s also honest. She’ll discuss pros and cons of options. She explains things well and supports your decision. She also understands it only takes one good egg and then embryo. If you are a low responder, you can go to retrieval with fewer eggs. Very important if you don’t produce many.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Infertility is a crazy and stressful journey. Dr. Beltsos is awesome to walk thru it with you. Be sure to ask questions if you have them.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos really takes time to explain things. She tailored your treatment plan to you. Plus all of the nurses are amazing.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I did medium doses of meds, very high and then a slow and low dose protocol.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Isabel)
Love the nurses! They are compassionate, helpful and there if you need them. They made sure they answered all questions.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Generally a short wait to be seen. Only a couple times around the holidays that I had to wait to be seen. Well organized, clean. The locations in the city are easy to get to- the Wicker Park location has easier (and cheaper) parking.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
I have great insurance coverage for IVF. For IUI, I had a different plan and Vios offered a discounted self pay rate that included monitoring and the procedure.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 43
Endometriosis
Male Factor
Tubal Blockage
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Beltsos was very compassionate and listened to our concerns. She was proactive in addressing my damaged fallopian tube and even referred me to an incredible surgeon. My husband and I are excited to begin IVF with this Dr. ... Dr. Beltsos has a wonderful bedside manner. She truly cares about her patients. ... We have only done a consultation and pre testing at this point. ...
It can be intimidating walking into a Fertility clinic [Vios Fertility Institute] and the entire staff made us feel at home. We will be starting the IVF process soon a d the staff has been on top of all details pertaining to this process. I really enjoy the patient portal. You can communicate with the staff through this online format. The staff will send you all documents, videos and pertinent information through the portal.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos was very compassionate and listened to our concerns. She was proactive in addressing my damaged fallopian tube and even referred me to an incredible surgeon. My husband and I are excited to begin IVF with this Dr.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Have all your questions prepared in advance. Communicate all your concerns.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Beltsos has a wonderful bedside manner. She truly cares about her patients.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
We have only done a consultation and pre testing at this point.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
Warm, friendly, fun!
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The office is clean, efficient, and organized. My husband and I are pleased with staff. They are always there to answer any questions or concerns. It can be intimidating walking into a Fertility clinic and the entire staff made us feel at home. We will be starting the IVF process soon a d the staff has been on top of all details pertaining to this process. I really enjoy the patient portal. You can communicate with the staff through this online format. The staff will send you all documents, videos and pertinent information through the portal.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 41
2 IVF
Poor Egg Quality
European
Income $100K - $199K
Sales Representative
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I had access to the doctor [Dr. Jeelani] on her cell at all hours of the night! She is truly amazing, and being a patient of IVF herself she can relate to the anxiety of it all... I believe she was a gift, to have had such a passionate physician during the most important thing in your life. I am very pleased with this process and will recommend her to anyone going through any infertility issues...She believes in transferring 2.
[The nurses at Vios Fertility Institute are] all great. Very compassionate and reliable...They get you in and out for appts quickly! The nurses are all highly skilled in blood draw which is huge as you will get it done at least 20 times! The front desk staff aren’t the friendliest at times but getting better with more visits...Omnitrope the whole cycle 25ml for egg quality which I believe was key! It was an out of pocket cost but worth it. Follistim 300, then day 6 added in 225 Ganerelix then a 15k trigger of Novarel.
How was your experience with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Jeelani is truly a god send in this process. I believe she was a gift, to have had such a passionate physician during the most important thing in your life. I am very pleased with this process and will recommend her to anyone going through any infertility issues.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Follow everything she says down to the supplements and trust the process!
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
I had access to the doctor on her cell at all hours of the night! She is truly amazing, and being a patient of IVF herself she can relate to the anxiety of it all.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
Omnitrope the whole cycle 25ml for egg quality which I believe was key! It was an out of pocket cost but worth it. Follistim 300, then day 6 added in 225 Ganerelix then a 15k trigger of Novarel.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Morgan)
They’re all great. Very compassionate and reliable
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
They get you in and out for appts quickly! The nurses are all highly skilled in blood draw which is huge as you will get it done at least 20 times! The front desk staff aren’t the friendliest at times but getting better with more visits.
Describe the costs associated with your care under Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute).
My retrieval’s are covered by insurance. My HGH Omnitrope was An out of pocket Med that’s elective for $700 a cycle and genetic testing was a around $5500
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
She believes in transferring 2.
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
10
NPS
10
Age 32 - 33
Male Factor
Poor Egg Quality
European
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Beltsos] made me feel heard. She did research on my case. And had answers. Took time to sit with me multiple times. Was very communicative. ... She looked over all my information before I even arrived. And had researched and had a plan before I even met with her. ... She recommended transferring my last two embryos together because the grades were lower.
Strengths: organization. Appointment availability great. The monitoring was always fast in and out in 15. I never spent more than an hour. Also the technicians [Vios Fertility Institute] knew their stuff and I felt comfortable every time. ... They [nurses] were amazing! Them alone would make me use this clinic again. They always were available. They’d answer any and all questions. They legit cared so much. Sat and cried with me. We’re just overall wonderful
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She was wonderful. She looked over all my information before I even arrived. And had researched and had a plan before I even met with her. And made me feel important and was authentic and genuine in how she treated me.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Be honest about you want and listen to her. She is very insightful and will give you clarity about your situation.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She made me feel heard. She did research on my case. And had answers. Took time to sit with me multiple times. Was very communicative.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
Embryo transfer for multiple transfers. She recommended transferring my last two embryos together because the grades were lower. We did a standard procedure of frozen embryo transfer.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Stacey and Lacey)
They were amazing! Them alone would make me use this clinic again. They always were available. They’d answer any and all questions. They legit cared so much. Sat and cried with me. We’re just overall wonderful
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Strengths: organization. Appointment availability great. The monitoring was always fast in and out in 15. I never spent more than an hour. Also the technicians knew their stuff and I felt comfortable every time. They were great!
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
Around 4000 for transfer and about 1000 for consults.
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
I agreed with multiple. I would do multiple again.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
10
NPS
9
Age 41 - 42
2 IVF
2 Egg Freezing
2 Embryo Freezing
Uterine Fibroids
Black or African-American
Income $100K - $199K
1st of 2 Docs
4 IVF With Other Docs
4 Egg Freezing With Other Docs
4 Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Beltsos] is very compassionate and her #1 goal is to get you pregnant. She will try anything and will also listen to your concerns and adjust accordingly. She will make you understand everything that is going to happen and why...Since I am 42, she recommended that my stims start high on the first 3 days then taper down. The rationale is to jump start my follicles...is very conservative in this aspect but we agreed to transfer 2.
The nursing staff [at Vios Fertility Institute-Chicago] is pretty good. I've had one to tell me stop my supplements during stims and one tell me to stay on them...Strengths are definitely the physicians and nurses. The weakness is the billing. It's very bad. They never answer the phone or call you back. However, when a $20 bill is due, they will hound you. I had to threaten to Cc: Beltsos in an email for someone to call me back.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Beltsos is very compassionate and her #1 goal is to get you pregnant. She will try anything and will also listen to your concerns and adjust accordingly. She will make you understand everything that is going to happen and why. I do feel like she will get me pregnant.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Make sure you check your invoices.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She remembers you and knows your name.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
Since I am 42, she recommended that my stims start high on the first 3 days then taper down. The rationale is to jump start my follicles.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
The nursing staff is pretty good. I've had one to tell me stop my supplements during stims and one tell me to stay on them.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Strengths are definitely the physicians and nurses. The weakness is the billing. It's very bad. They never answer the phone or call you back. However, when a $20 bill is due, they will hound you. I had to threaten to Cc: Beltsos in an email for someone to call me back.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
The cost is standard I guess with insurance but I had private insurance which is really expensive. I'm about 10k in credit card debt right now
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
Beltsos is very conservative in this aspect but we agreed to transfer 2.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
Just a discrepancy on stopping or continuing supplements
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 40 - 41
3 IVF
Poor Egg Quality
Unexplained
European
East Asian
Doctor
2nd of 2 Docs
1 IUI With Other Docs
3 IVF With Other Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Beltsos] was a great doc. With her, I got nearly twice as many eggs at retrieval compared to my prior doctor. Very informed. Very kind. Up to date. Not sure if a lot could be changed about our embryo outcome though ...She spoke to me and my husband intelligently. Very warm person...Androgen priming. Poor responders protocol. Growth hormone. 750 follistim for 3 days, then weaning of follistim and adding Menopur.
[Vios Fertility Institute] Parking. Convenient location. Clean. Friendly. Very efficient. Never had to wait long for an ultrasound or blood work. They were always able to get me in quickly. Could schedule around my work schedule...[nursing staff] Very informed. Never had to wait long for a response....She [Dr. Beltsos] was a great doc. With her, I got nearly twice as many eggs at retrieval compared to my prior doctor.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She was a great doc. With her, I got nearly twice as many eggs at retrieval compared to my prior doctor. Very informed. Very kind. Up to date. Not sure if a lot could be changed about our embryo outcome though ...
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
See her before any other docs
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She spoke to me and my husband intelligently. Very warm person
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
Androgen priming. Poor responders protocol. Growth hormone. 750 follistim for 3 days, then weaning of follistim and adding Menopur.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
Very informed. Never had to wait long for a response.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Parking. Convenient location. Clean. Friendly. Very efficient. Never had to wait long for an ultrasound or blood work. They were always able to get me in quickly. Could schedule around my work schedule
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
Copays
Describe Angeline Beltsos's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
Single because we don’t have many embryos
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Successful
NPS
10
NPS
10
Age 38
1 Fertility Medications
PCOS
Latinx
Black or African-American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Be completely open and transparent with her [Dr. Roohi Jeelani]...Very caring and willing to explain and accommodate with extra time...Very knowledgeable, strong communicator, compassionate and caring. I felt valued and cared for, it was like a personal touch was given. She spent time addressing all my concerns and encouraged me when things seemed impossible...Communication and corresponding are strengths.
Communication and corresponding are strengths [at Vios Fertility Institute]. The one and only issue I had was parking was TERRIBLE. The office is nice, personnel was friendly. Ultrasound was efficient and quick. I enhoyed my overall experience with Vios...[nurses were] Nice, and accommodating...[Dr. Roohi Jeelani was] Very caring and willing to explain and accommodate with extra time...Very knowledgeable, strong communicator, compassionate and caring. I felt valued and cared for, it was like a personal touch was given. She spent time addressing all my concerns and encouraged me when things seemed impossible...Communication and corresponding are strengths.
How was your experience with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Very knowledgeable, strong communicator, compassionate and caring. I felt valued and cared for, it was like a personal touch was given. She spent time addressing all my concerns and encouraged me when things seemed impossible.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Be completely open and transparent with her.
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Very caring and willing to explain and accommodate with extra time
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
Nice, and accommodating.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Communication and corresponding are strengths. The one and only issue I had was parking was TERRIBLE. The office is nice, personnel was friendly. Ultrasound was efficient and quick. I enhoyed my overall experience with Vios
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Chicago - Wicker Park
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
10
NPS
N/A
Age 27 - 28
1 IUI
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Successful
She [Dr. Angeline Beltsos] was always very kind, spoke to me by name, and took a lot of time with me during each appointment. She was very personal.... For the first cycle with her we did medicated iui with clomid, follistim injections and trigger shot. That failed. For the second cycle we just did clomid, trigger, and time intercourse. That failed as well. For the next cycle she switched me to femara, trigg t and TI because clomid seemed to be thinning my lining. That worked.
It’s [Vios Fertility Institute-Chicago] dr beltsos clinic so everything I said about her and her staff applies here. I loved everything about this clinic. The doctors, nurses, location, hours. Everything worked really we it’s a well oiled machine... They [the nursing staff] were always friendly and always willing to answer my millions of emails. They were genuinely happy for me when things worked out. They knew what they were doing
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She was very thorough about everything. Very caring. We hit the ground running right away. She really does want to see everyone succeed. No one wants to have to see a fertility doctor, but I’m glad I got dr beltsos
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
N/a
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
She was always very kind, spoke to me by name, and took a lot of time with me during each appointment. She was very personal.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
For the first cycle with her we did medicated iui with clomid, follistim injections and trigger shot. That failed. For the second cycle we just did clomid, trigger, and time intercourse. That failed as well. For the next cycle she switched me to femara, trigg t and TI because clomid seemed to be thinning my lining. That worked.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
They were always friendly and always willing to answer my millions of emails. They were genuinely happy for me when things worked out. They knew what they were doing
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
It’s dr beltsos clinic so everything I said about her and her staff applies here. I loved everything about this clinic. The doctors, nurses, location, hours. Everything worked really we it’s a well oiled machine l
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Operations
5 of 5
Nursing Staff
5 of 5
2016, Unsuccessful
NPS
6
NPS
7
Age 27
2 IUI
1 IVF
Unexplained
Income $50K - $99K
Teacher
2nd of 4 Docs
1 Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
He [Dr. Scott Springer] understood wanting to move forward with IVF after only 2 IUI procedures. When our first transfer failed we had a month to prep for our second. The second transfer resulted in a low hcg level. Other than repeat beta draws, nothing was needed further. Our third and final transfer with our final 2 embryos resulted in the same thing. low hcg level but higher than last time. repeat bloodwork until an ultrasound that showed something but no way to tell if it was an empty sac or just fluid. I chose to stop medications which was totally fine. After that ultrasound I never had anything else done except to check that levels were down. To them it wasn't anything major
Wait times [at Center for Reproductive Health] were hardly an issue. I was always able to get in within reasonable hours to accommodate over an hour drive as well as my working hours.... For IUI's we did clomid and the pregnyl trigger shot. IVF was routine birth control, injections etc. My first transfer we used progesterone injections and suppositories. the last two transfers we used strictly suppositories.
How was your experience with Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
At my first visit with Dr. Springer I felt very confident he would be able to help us. I was previously told I was polycystic and that worried me and he assured me in our first visit by doing an ultrasound to check. absolutely not polycystic. He understood wanting to move forward with IVF after only 2 IUI procedures. When our first transfer failed we had a month to prep for our second. The second transfer resulted in a low hcg level. Other than repeat beta draws, nothing was needed further. Our third and final transfer with our final 2 embryos resulted in the same thing. low hcg level but higher than last time. repeat bloodwork until an ultrasound that showed something but no way to tell if it was an empty sac or just fluid. I chose to stop medications which was totally fine. After that ultrasound I never had anything else done except to check that levels were down. To them it wasn't anything major
What's one piece of advice would you give a prospective patient of Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
Be open minded to all possibilities. Be an advocate for yourself .
During treatment, were you treated like a number or a human with Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
My experience was totally different than anyone I know of who's gone. When we used all embryos and needed to take a break there was just a "Call us when you're ready" never a check on how I was or explanation to why things happened the way they did. No further testing done beyond what was done prior to him. Only routine things were checked to make sure transfers were possible.
Describe the protocols Scott Springer (retired) used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
For IUI's we did clomid and the pregnyl trigger shot. IVF was routine birth control, injections etc. My first transfer we used progesterone injections and suppositories. the last two transfers we used strictly suppositories. Everything was just as I expected it as far as protocol from what friends have told me and what I was explained
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
Everyone was wonderful. Caring and compassionate from everyone
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
I feel like if I had other options it would have been nice to discuss them. I feel like even though we had no diagnosis to why we weren't conceiving, then maybe more should have been done. We still haven't been able to conceive
Describe your experience with your monitoring appointments at Kindbody - Chicago (formerly Vios Fertility Institute).
Wait times were hardly an issue. I was always able to get in within reasonable hours to accommodate over an hour drive as well as my working hours.
Describe the costs associated with your care under Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute).
there were no issues
Describe Scott Springer (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
Dr. Springer strongly felt one embryo was always fine. After two failed transfers, he felt it was okay and appropriate to transfer our last two, in hopes that it would work.
6
Doctor
Scott Springer (retired)
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
7
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Crest Hill
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2020, Unsuccessful
NPS
10
NPS
10
Age 26 - 28
2 IUI
1 IVF
Anovulation
Endometriosis
PCOS
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Springer is an extremely personable and intelligent doctor. He is always willing to explain procedures and why he thinks they are worth performing. He has great bedside manner and really invested in me as a person. ... I went through several IUI’s and then was switched to IVF when my insurance was cancelled. Dr. Springer did an egg retrieval, but we were unsuccessful with two transfers. I will soon undergo an ERA and then will proceed with another egg retrieval.
The clinic [Center for Repro Health] is full of amazing staff members who treat you like a human and not simply a patient. They invest in your life and care for you. They answer questions and provide detailed plans. They work with your comfort zones and support you during your cycles. Everything is explained well and they welcome questions. ... I absolutely love the ultrasound tech Julie. She was such a support to me during my cycles.
How was your experience with Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Springer is an extremely personable and intelligent doctor. He is always willing to explain procedures and why he thinks they are worth performing. He has great bedside manner and really invested in me as a person.
What's one piece of advice would you give a prospective patient of Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
Don’t be afraid to ask questions.
During treatment, were you treated like a number or a human with Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Springer and his staff always took a personal interest in my life, my feelings, my emotions, and my worries.
Describe the protocols Scott Springer (retired) used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I went through several IUI’s and then was switched to IVF when my insurance was cancelled. Dr. Springer did an egg retrieval, but we were unsuccessful with two transfers. I will soon undergo an ERA and then will proceed with another egg retrieval.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Connie)
Connie is the best nurse I have ever been to. She is loving and kind and cares deeply for her patients. She calls all the time to check up on me and to support me. She is extremely knowledgeable and will bend over backwards for her patients.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The clinic is full of amazing staff members who treat you like a human and not simply a patient. They invest in your life and care for you. They answer questions and provide detailed plans. They work with your comfort zones and support you during your cycles. Everything is explained well and they welcome questions.
Describe your experience with your monitoring appointments at Kindbody - Chicago (formerly Vios Fertility Institute).
I absolutely love the ultrasound tech Julie. She was such a support to me during my cycles.
Describe the costs associated with your care under Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute).
I was mostly out of pocket since my infertility insurance was taken away. I believe out of pocket cycles are around 11 grand.
10
Doctor
Scott Springer (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Crest Hill
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Tubal Blockage
Uterine Fibroids
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Doctor Springer was amazing. He was very compassionate. He explained everything in great detail and gave my hope for a family. Because of him I know have my beautiful daughter. I would highly recommend him to anyone seeking out fertility treatment....We decided on frozen embroyo transfer. We did two day 5 transfer. The first one resulted in a loss. The second one resulted in my beautiful baby girl....During my treatment [Center for Repro Health] here it felt like I was around family. With it being a smaller practice you felt warmth and compassion....
Every single person at this place [Center for Repro Health] is wonderful. I genuinely felt welcomed by everyone. They all seemed to care in the end goal of getting you your family. I would highly recommend them to anyone. The warmth and compassion I felt from the staff meant so much...During my treatment here it felt like I was around family. With it being a smaller practice you felt warmth and compassion....[Nurse] They were all wonderful.... [Monitoring Appointments] Very convenient...Doctor Springer was amazing. He was very compassionate. He explained everything in great detail and gave my hope for a family.
How was your experience with Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
Doctor Springer was amazing. He was very compassionate. He explained everything in great detail and gave my hope for a family. Because of him I know have my beautiful daughter. I would highly recommend him to anyone seeking out fertility treatment.
What's one piece of advice would you give a prospective patient of Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
Just continue being kind and companionate. It really helped with you being down to earth too.
During treatment, were you treated like a number or a human with Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
During my treatment here it felt like I was around family. With it being a smaller practice you felt warmth and compassion. When I graduated from them to my regular Obgyn it was bittersweet since I spent so much time there. I’m hoping to go back to them to try for a sibling for my miracle baby.
Describe the protocols Scott Springer (retired) used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
We decided on frozen embroyo transfer. We did two day 5 transfer. The first one resulted in a loss. The second one resulted in my beautiful baby girl.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Connie and Jennifer )
They were all wonderful.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Every single person at this place is wonderful. I genuinely felt welcomed by everyone. They all seemed to care in the end goal of getting you your family. I would highly recommend them to anyone. The warmth and compassion I felt from the staff meant so much
Describe your experience with your monitoring appointments at Kindbody - Chicago (formerly Vios Fertility Institute).
Very convenient
Describe the costs associated with your care under Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute).
I can’t remember the exact cost but it was all worth it
10
Doctor
Scott Springer (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Crest Hill
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
10
NPS
10
Age 27
2 IUI
1 IVF
Endometriosis
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Scott Springer] checked in with me and gave me individualized attention...is a kind and caring individual. He made me feel comfortable and explained in detail each step of the process. He would always make sure I understood next steps. He would make sure that I had a voice in my treatment plan. When my work wasn’t cooperative with the treatment plan, he went above and beyond to make sure it was doable for me...I did IUI twice with Dr. Springer and then moved to IVF. Still undergoing treatment. I would do injections each night for egg retrieval. And then progesterone shots for transfer.
I paid about 9 grand for transfer and testing [at Center for Reproductive Health]...Strengths: they are kind and compassionate people. They do everything they can to help you. They worked hard to get your plan right. Weaknesses: sometimes I was confused on payments and what I owed. It is a long process and sometimes I wasn’t sure financially what I owed each appointment...My dr and nurses cared for me. They checked in with me and gave me individualized attention.
How was your experience with Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Springer is a kind and caring individual. He made me feel comfortable and explained in detail each step of the process. He would always make sure I understood next steps. He would make sure that I had a voice in my treatment plan. When my work wasn’t cooperative with the treatment plan, he went above and beyond to make sure it was doable for me.
What's one piece of advice would you give a prospective patient of Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
To come prepared to take notes.
During treatment, were you treated like a number or a human with Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
My dr and nurses cared for me. They checked in with me and gave me individualized attention.
Describe the protocols Scott Springer (retired) used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I did IUI twice with Dr. Springer and then moved to IVF. Still undergoing treatment. I would do injections each night for egg retrieval. And then progesterone shots for transfer.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Connie)
I absolutely adore Connie. She was my saving grace through this process. She would hug me each time I visited and took really great care of me. Julie, my ultrasound tech was so funny and kind. I looked forward to seeing her every day.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Strengths: they are kind and compassionate people. They do everything they can to help you. They worked hard to get your plan right. Weaknesses: sometimes I was confused on payments and what I owed. It is a long process and sometimes I wasn’t sure financially what I owed each appointment.
Describe the costs associated with your care under Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute).
I paid about 9 grand for transfer and testing
Describe Scott Springer (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
My dr prefers single embryo transfer.
10
Doctor
Scott Springer (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Geneva
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
8
NPS
8
Age 31
Male Factor
European
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Neutral
Neutral
Successful
Very caring and explained things very clearly. Could tell he cared about each patient and you weren’t just a number, but a human being. ... I basically just did my work up with Scott [Springer] but they still did my outside monitoring since I did ivf in a different state. But Scott recommended an additional ultrasound before my ERA that my other clinic did not and found out i ovulated through the estradiol so my era would have been pointless. He saved me money suggesting this.
Just went out of state to where I could be with the people I’m closest to through the tough times. ... No weaknesses at all. ... Great facility [Center for Repro Health]. Very relaxed there and not anxious ... Even though I ended up going elsewhere due to traveling and being with family, Scott and his staff still treated me as if I were their own and did outside monitoring for me and still showed to genuinely still care
How was your experience with Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
Very caring and explained things very clearly. Could tell he cared about each patient and you weren’t just a number, but a human being. If I were to have to do it all over again I would consider them.
What's one piece of advice would you give a prospective patient of Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
Just trust in everything he says. He’s been doing it a long time so is very knowledgeable
During treatment, were you treated like a number or a human with Scott Springer (retired) at Kindbody - Chicago (formerly Vios Fertility Institute)?
Even though I ended up going elsewhere due to traveling and being with family, Scott and his staff still treated me as if I were their own and did outside monitoring for me and still showed to genuinely still care
Describe the protocols Scott Springer (retired) used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I basically just did my work up with Scott but they still did my outside monitoring since I did ivf in a different state. But Scott recommended an additional ultrasound before my ERA that my other clinic did not and found out i ovulated through the estradiol so my era would have been pointless. He saved me money suggesting this.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
VERY friendly!
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
No weaknesses at all. Just went out of state to where I could be with the people I’m closest to through the tough times. I would recommend Scott springer. Great facility. Very relaxed there and not anxious
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call with results
8
Doctor
Scott Springer (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Geneva
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 38 - 39
2 IVF
East Asian
South Asian
Income $100K - $199K
Graphic Designer
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My initial (virtual) consultation started a bit later than scheduled...although it did start a bit later, I didn't feel rushed. I felt that [Dr. Roohi Jeelani] was attentive and present...gave you the option to choose if additional supplements would benefit the process...understood that there's always a price tag...that was good because I didn't feel like I was obligated to do it, if it wasn't financially possible...also, helped with coupons and the best sources to purchase from...
I love that the clinics [Vios Fertility Institute] were in different areas of Chicago. I work remotely, so it was a relief to be able to schedule my appointments based off where I was working..[nurses] always greeted you by your name...had to wait in our vehicles for a text or a call to enter and so there was a lot more communication outside of the face to face. We always had something to talk about. They're positive people and makes you happy that you are in their care.
How was your experience with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr. Jeelani comes highly recommended. I did my fair share of research prior to and I knew immediately I wanted her to help me. My initial (virtual) consultation started a bit later than scheduled, as she was consulting with another patient. and although it did start a bit later, I didn't feel rushed. I felt that she was attentive and present and listening to my journey alone. She assured me that I wasn't alone and instilled hope. She performed a hysteroscopy as well as my last transfer.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Trust the process. Know that you will be in good hands. Ask any and all the questions you have, because you will need that peace of mind. Know that she's cheering for you too!
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Working Dr. Jeelani, I had/have always felt that she treated me like a human. Dr. Jeelani would personally respond to any and all my weird, repetitive, and abundant questions I had along the way. She's very personable and really understands the journey as she is going thru the process herself. She "gets" it. She has a gentle voice. She's very smart and I feel really takes into consideration YOUR situation and adjusts the accordingly. What I mean by that is, it's not a cookie cutter kinda thing. I trust her and her process.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
Initially, I thought the process would be retrieval and go time. But Dr. Jeelani explained that we should go through the retrieval process once more in order to obtain the best quality eggs to better reach the family size, we desired. So we went through 2.5 rounds of the retrieval process. Shots, labs, patches - the whole 9 yards. Seeing the results of the first run, adjustments we made to hopefully made the next ones even better. round 2 of the retrieval process, however, didn't produce the number of follicles we hoped for, and with a lot of back and forth and for the sake of my coverage (I knew I wouldn't have enough to cover another retrieval round if i went forward), so I had decided to cancel that round and start the cycle over again. The 3rd cycle was much more promising. Dr. Jeelani always gave you the option to choose if additional supplements would benefit the process, btu she also understood that there's always a price tag - so that was good because I didn't feel like I was obligated to do it, if it wasn't financially possible. She also, helped with coupons and the best sources to purchase from.Omnitrope was a REALLY expensive one used along the way, but somehow we managed to include that in my adjusted protocol. my thyroid medication was monitored and adjusted accordingly.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
They always greeted you by your name. Due to our current climate, we had to wait in our vehicles for a text or a call to enter and so there was a lot more communication outside of the face to face. We always had something to talk about. They're positive people and makes you happy that you are in their care.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
I love that the clinics were in different areas of Chicago. I work remotely, so it was a relief to be able to schedule my appointments based off where I was working or however it fit best into my schedule. Clinics are clean, there's always water, coffee, tea, juice and even snacks available as you wait. Bathrooms were always stocked with toilet paper, wipes and your sanitary needs.
Describe your experience with your monitoring appointments at Kindbody - Chicago (formerly Vios Fertility Institute).
Monitoring appointments we very well organized. Especially with having to social distant. We would arrive at our scheduled time, wait in our car for the cue to enter, they would record your temp and vitals and take you right into labs ro your ultrasound. Almost always it was you and the staff and occasionally walk passed one other patient in transition of rooms. but everything was super fast and easy.
Describe the costs associated with your care under Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute).
At first I had continued coverage through Cobra from my last place of employment. That allowed me to start my fertility journey through IVF. My coverage was actually really great - I had no deductible and the majority of my medication was covered, except from omnitrope and any additional recommended supplements. BUT my monthly premiums were $725 - that was really hefty for me. I've recently, changed over to the marketplace plan due to exhausting my benefits with my previous insurance and it's a struggle. Paying a much lower premium of $431, I have a $6700 deductible, but from what I was informed, would be fulfilled after one round of meds as those can cost anywhere from $15 - 22K. I don't remember the exact numbers but the cost of the retrieval is the more costly part of the process. Embryo storage is about $750 annually after the first year and a Transfer cycle is about $5K, if i recall properly.
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
Yes, it came highly recommended that we transfer one embryo at a time due to the health risks that would come with it. I'm nearing my forties and we didn't want to take the risks over the "faster chance" of growing our family instantaneously.
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Glenview
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
10
NPS
10
Age 41 - 42
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Income $100K - $199K
Sales Representative
3rd of 3 Docs
2 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Such a caring doctor [Dr. Angeline Beltsos] who really wants to help. Great bedside manner and talks to you as a person not just another patient. She went above and beyond for me on an insurance matter that I had no joy in sorting out. She made it happen for me and we even made a short video to thank the insurance company.
The front desk girls [at Vios] would always try to get me an appointment at a time that suited me and I really appreciated this. Billing is an issue and i repeatedly sent emails that went unanswered which is unacceptable. Yet when they want their money they each out all the time! My advice to anyone going to any new clinic is always keep on top of your Care and what’s going on. Be your own advocate. Ask lots and lots of questions and have your nurse explain things if you are unsure. The portal service is 95% well run, again just keep on at them for answers. All nurses I dealt with were all pleasant and informative. Always know what the plan is and keep up to date with all your meds.
How was your experience with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Such a caring doctor who really wants to help. Great bedside manner and talks to you as a person not just another patient. She went above and beyond for me on an insurance matter that I had no joy in sorting out. She made it happen for me and we even made a short video to thank the insurance company.
What's one piece of advice would you give a prospective patient of Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Be prepared to talk a lot of the time with her nurse practitioners. A lot of the time I spent more time with them then just re capped with the doctor.
During treatment, were you treated like a number or a human with Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute)?
Angie really cares for her patients and I was no exception. She went above and beyond to advocate on my behalf. She gave out her cell number and told me to to hesitate in calling her.
Describe the protocols Angeline Beltsos used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
1st retrieval we started mid cycle which unfortunately had to be cancelled due to poor response. I brought up concerns with starting mid cycle and she took this on board. Next time we primed with testosterone patches almost 1 month. During stims which are very high doses of gonal f to start with (475iu for first few days) we also included omnitrope, 25 units I think. That retrieval was my best, 3 retrieved, all mature and 1 to blast. Second cycle we primed with omnitrope for around 1/2 weeks then same stims again. On paper this was looking like my best cycle. We retrieved 5 eggs, 3 mature and fertilized but no blasts or anything to transfer.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute). (Assigned nurse: Daniella )
My nurse was Daniella and she was really nice. Gave me info in a timely manner. Sometimes I had to double check some things I felt weren’t right and thankfully I did or mistakes would have occurred. Thankfully I knew what to expect. On the whole I do rate Daniella as a nurse and looked after my Care. Lindsay was my ultrasound tech and she was lovely too. Always told me what the findings were during scans and I found this very beneficial.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The front desk girls would always try to get me an appointment at a time that suited me and I really appreciated this. Billing is an issue and i repeatedly sent emails that went unanswered which is unacceptable. Yet when they want their money they each out all the time! My advice to anyone going to any new clinic is always keep on top of your Care and what’s going on. Be your own advocate. Ask lots and lots of questions and have your nurse explain things if you are unsure. The portal service is 95% well run, again just keep on at them for answers. All nurses I dealt with were all pleasant and informative. Always know what the plan is and keep up to date with all your meds.
Describe your experience with your monitoring appointments at Kindbody - Chicago (formerly Vios Fertility Institute).
Monitoring appointments were always in the Morning and I never had any issues. I was always taken on time for blood and ultrasounds.
Describe the costs associated with your care under Angeline Beltsos at Kindbody - Chicago (formerly Vios Fertility Institute).
I had excellent insurance at the time of treatment so all I paid for was my deductible ($3300) then my treatment was paid for at 80%. Once I hit my oop ($4600) I was covered at 100%.
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Kindbody - Chicago (formerly Vios Fertility Institute).
I have had to follow up with medication ordering as my rx wasn’t called to the pharmacy. Once i noticed it, it was dealt with. Medication list for after my transfer was wrong as they printed off a previous FET protocol and thankfully i noticed and it was adjusted.
10
Doctor
Angeline Beltsos
NPS
Humanity
5 of 5
Communication
1 of 5
Frequency Seen
4 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Hoffman Estates
NPS
Operations
2 of 5
Scheduling
1 of 5
Billing Department
4 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
2021, Successful
NPS
10
NPS
10
Age 33
2 IVF
Male Factor
South Asian
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Jeelani gave her personal number and always answered if I had a question...I completely trusted her with the whole process....I had two egg retrieval to bank embryos and then an egg transfer...I felt very special at Vios. I had a lot of attention from the staff and from the doctor. My treatment plan was made for me...Her knowledge and expertise led to get success of my treatment...
They [Vios Fertility Institute] ran on time and were prompt in their responses. My ultrasound technician was very sweet and gentle. She always was positive which helps when you are going the process. I never had any issues with the billing or front desk. All the consents were sent before procedures so you had enough time to review them...My nurses were very sweet and personable. They always had a smile on their faces and were always prompt to respond. There is a lot of communication needed and they were very specific and gave good directions. I felt like I was in good hands.
How was your experience with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Dr Jeelani gave her personal number and always answered if I had a question. Her knowledge and expertise led to get success of my treatment. I am so happy I found her. I completely trusted her with the whole process.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
I would make sure you trust the process and be patient!
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
I felt very special at Vios. I had a lot of attention from the staff and from the doctor. My treatment plan was made for me.
Describe the protocols Roohi Jeelani used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
I am not sure the exact procedures but I had two egg retrieval to bank embryos and then an egg transfer.
Describe your experience with your nurse at Kindbody - Chicago (formerly Vios Fertility Institute).
My nurses were very sweet and personable. They always had a smile on their faces and were always prompt to respond. There is a lot of communication needed and they were very specific and gave good directions. I felt like I was in good hands.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
My clinic was very nice. They ran on time and were prompt in their responses. My ultrasound technician was very sweet and gentle. She always was positive which helps when you are going the process. I never had any issues with the billing or front desk. All the consents were sent before procedures so you had enough time to review them.
Describe the costs associated with your care under Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute).
I had great insurance so this was not concerning to me.
Describe Roohi Jeelani's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Chicago (formerly Vios Fertility Institute).
My doctor chose to have a single embryo transfer. I completely agree since this was my first pregnancy.
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Hoffman Estates
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
8
Age 38
2 IVF
Endometriosis
PCOS
Unexplained
European
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Very caring and compassionate doctor. I love how she [Dr. Jeelani] is very open with patients and has an Instagram account with helpful info. Each consult was very helpful in our decisions as to what to do moving forward...Ask a lot of questions and don't be afraid to advocate for yourself and what you need with any doctor
Great medical team. Would like better communication with the nursing and billing staff but it seems to be a common theme with a lot of clinics. Overall it's not terrible but save your receipts as some of my payments didn't show as posted...she [Dr. Jeelani] is very open with patients and has an Instagram account with helpful info. Each consult was very helpful in our decisions as to what to do moving forward.
How was your experience with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Very caring and compassionate doctor. I love how she is very open with patients and has an Instagram account with helpful info. Each consult was very helpful in our decisions as to what to do moving forward.
What's one piece of advice would you give a prospective patient of Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Ask a lot of questions and don't be afraid to advocate for yourself and what you need with any doctor
During treatment, were you treated like a number or a human with Roohi Jeelani at Kindbody - Chicago (formerly Vios Fertility Institute)?
Very caring and attentive. Always available to answer any questions
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
Great medical team. Would like better communication with the nursing and billing staff but it seems to be a common theme with a lot of clinics. Overall it's not terrible but save your receipts as some of my payments didn't show as posted
What specific things went wrong at Kindbody - Chicago (formerly Vios Fertility Institute)?
  • Failed to call with results
  • Provided conflicting information
10
Doctor
Roohi Jeelani
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
8
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Hoffman Estates
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
7
NPS
1
Age 32 - 33
1 IUI
Unexplained
European
Income $50K - $99K
1st of 4 Docs
5 Fertility Medications With Other Docs
Neutral
Doesn't Recommend
Unsuccessful
I liked her [Dr. Ellen Hayes] as a doctor, but the clinic was wrong for me. I cried a lot in when I was undergoing treatment and she was understanding, but they didn't want to do the treatments I wanted...very warm and compassionate, she's the reason I eventually got diagnosed with Endo...I would only recommend her if she left the clinic.
The clinic [VIOS Fertility Institute] is out to make money, you are a paycheck end of story, it's very plush but I felt like they preyed on desperate people. I wouldn't recommend them. They also sorta falsely represented their location in Johnson Creek...They [nursing staff] were unmemorable... it was expensive almost twice other clinics...I would only recommend her [Dr. Hayes] if she left the clinic.
How was your experience with Ellen Hayes at Kindbody - Chicago (formerly Vios Fertility Institute)?
I liked her as a doctor, but the clinic was wrong for me. I cried a lot in when I was undergoing treatment and she was understanding, but they didn't want to do the treatments I wanted, which was ovulation drugs, and it was expensive almost twice other clinics
What's one piece of advice would you give a prospective patient of Ellen Hayes at Kindbody - Chicago (formerly Vios Fertility Institute)?
I would only recommend her if she left the clinic.
During treatment, were you treated like a number or a human with Ellen Hayes at Kindbody - Chicago (formerly Vios Fertility Institute)?
She's very warm and compassionate, she's the reason I eventually got diagnosed with Endo, but you feel like you are a paycheck for the clinic
Describe the protocols Ellen Hayes used in your cycles at Kindbody - Chicago (formerly Vios Fertility Institute) and their degree of success.
IUI with letrazole, two rounds of Letrazole with timed intercourse.
Describe your experience with the nursing staff at Kindbody - Chicago (formerly Vios Fertility Institute).
They were unmemorable.
Describe your experience with Kindbody - Chicago (formerly Vios Fertility Institute).
The clinic is out to make money, you are a paycheck end of story, it's very plush but I felt like they preyed on desperate people. I wouldn't recommend them. They also sorta falsely represented their location in Johnson Creek.
Describe the costs associated with your care under Ellen Hayes at Kindbody - Chicago (formerly Vios Fertility Institute).
$1500 for IUI $350 for one ultrasound and timed intercourse.
7
Doctor
Ellen Hayes
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
1
Clinic
Kindbody - Chicago (formerly Vios Fertility Institute)
Johnson Creek (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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