Walter Reed National Military Medical Center

Rated 3.3
Strongly recommend: 33%Don't recommend: 67%3.3
33% strongly recommend
2 reviews
Operations
7.3
7.3
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
3.3
3.3
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
7.3
7.3
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

Attention to Detail
10
10
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
?
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling is not offered
Genetic counseling is not offered
Acupuncture is not offered
Acupuncture is not offered
Mental health counseling is not offered
Mental health counseling is not offered
Nutrition counseling is not offered
Nutrition counseling is not offered
Administration of shots is not offered
Administration of shots is not offered
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication is not offered
Selling medication is not offered
Providing backup medication
Providing backup medication

This clinic has 1 office

DC
The Pentagon MG914/918A
Washington, DC 22202

2 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
0
NPS
0
Age 29
2 IVF
Male Factor
European
Native American
Income $50K - $99K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I can’t really write anything about him [Dr. Hill]. I only met with him twice in the three cycle I had through them. One thing I will say is that he didn’t give me all the options I feel like I should have had. He described IVF and the procedure but nothing more. I never knew my numbers of my blood draws but they did tell me the egg information every time I went in.... My Dr. had a very strong opinion on transferring only 1 embryo if you were under a certain age and how many rounds you have done. The only reason he gave us was that multiples was considered a failure in their eyes.
Every morning we went in [to Walter Reed National Military Med Ctr] at 7am. Took a number and waited for our blood draw. We then took another number and waited for our ultrasound. I only ever saw Dr. Hill twice in my 3 attempts with them. I only had one nurse who knew my name.... The nurses just did their job. Called your number, drew blood and did an ultra sound. There was only one nurse, she was the head nurse, that new my name and was companionate in any way.
How was your experience with Micah Hill at Walter Reed National Military Medical Center?
I can’t really write anything about him. I only met with him twice in the three cycle I had through them. One thing I will say is that he didn’t give me all the options I feel like I should have had. He described IVF and the procedure but nothing more. I never knew my numbers of my blood draws but they did tell me the egg information every time I went in.
What's one piece of advice would you give a prospective patient of Micah Hill at Walter Reed National Military Medical Center?
Do your research so you can ask questions. You basically have to go in knowing exactly what needs to be done.
During treatment, were you treated like a number or a human with Micah Hill at Walter Reed National Military Medical Center?
Every morning we went in at 7am. Took a number and waited for our blood draw. We then took another number and waited for our ultrasound. I only ever saw Dr. Hill twice in my 3 attempts with them. I only had one nurse who knew my name.
Describe the protocols Micah Hill used in your cycles at Walter Reed National Military Medical Center and their degree of success.
The first round we did a Luteal Lupron cycle. I was on birth control for the month before starting the cycle and then I was on Lupron 20 units once a day for 2 weeks then went to 5 units until the day before retrieval. I started 300 units of Gonal-F in the morning when I went to 5 units of Lupron and 3 vials of Menopur in the evening for 10 days. On day 11 I took the HCG trigger shot. We got 3 eggs from this cycle and of those 3, 2 were fertilized. We transferred one of those 2 eggs on day 5 and froze the other My lining was a 9B. The day after transfer I started taking 100mg of endometrin suppositories 3 times a day. 10 days later I got my first BETA was a 7 then went down to a 1. First cycle ended in a chemical pregnancy. Second round we did a Microdose Flare cycle. Started birth control a month before starting the shots. Day 1 I started taking 20 units of Microdose Lupron twice a day till retrieval. Day 2 I added 300 units of Gonal-F in the morning and 3 vials of Menopur at night. Day 13 we did the retrieval. We got 5 eggs and of those 5, 3 fertilized. We transferred 1 embryo at day 3, my lining was an 11A 5 days before transfer. I started taking 100mg of endometrin suppositories 3 times a day the day of retrieval. The cycle ended with a negative BETA at 10 DPT. The third round was a frozen transfer. Started with a month of birth control then went to 20 units of Lupron once a day until retrieval. 14 days after starting Lupron I added 1 1mg estrace pill twice a day for 4 days then went to 2 pills twice a day. The next day I started taking 2 pills 3 times a day. I started taking 1CC of progesterone once a day at night till my BETA. My lining was a 7A 8 days before transfer. This cycle ended in a negative BETA.
Describe your experience with the nursing staff at Walter Reed National Military Medical Center.
The nurses just did their job. Called your number, drew blood and did an ultra sound. There was only one nurse, she was the head nurse, that new my name and was companionate in any way.
Describe your experience with Walter Reed National Military Medical Center.
The clinic is in a military hospital and therefor very militant. If you aren’t looking for someone to hold your hand through the process and give you all the information you need as a first time patient then this is not the place for you.
Describe your experience with your monitoring appointments at Walter Reed National Military Medical Center.
We were told to be there between 6 and 7 am for every appointment. You took a number, sat down and waited to be called. It could take up to an hour or so to be called back. Once called you would get your blood drawn and get sent to another waiting area to wait again for an ultrasound.
Describe the costs associated with your care under Micah Hill at Walter Reed National Military Medical Center.
$510 non refundable fee $6383 Basic IVF with ICSI $568 Embryo cryopreservation $696 embryo cryopreserved storage after first year $2404 Cryopreserved embryo thawing $383 sperm cryopreservation $290 Sperm cryopreservation after first year $168 Semen analysis
Describe Micah Hill's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Walter Reed National Military Medical Center.
My Dr. had a very strong opinion on transferring only 1 embryo if you were under a certain age and how many rounds you have done. The only reason he gave us was that multiples was considered a failure in their eyes.
NPS
0
Doctor
Micah Hill
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
3 of 5
NPS
0
Clinic
Walter Reed National Military Medical Center
DC
NPS
Operations
3 of 5
Scheduling
1 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
2008 - 2012, Successful
NPS
9
NPS
10
Age 41 - 45
1 IVF
Diminished Ovarian Reserve
Uterine Fibroids
European
Income $100K - $199K
3rd of 4 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Payson] always took the time to answer my questions even though there were a lot of women in the fertility program. He was honest yet optimistic...He was a little dry personality wise, but I felt he still had a good bed side manner. He explained everything, he modified treatment as necessary and it worked. He...seemed very knowledgeable to me. I never felt like he didn't care...Give him a chance even if he comes off a little bit stand off-ish.
it was a unique clinic in that is was run by the military. The clinic had to share spaces with the GYN clinic at Walter Reed so many of the appointments had to be done early in the morning before the routine GYN clinic appointments started. Also they only had 3 or 4 sessions a year so there were always a lot of women to see. It was a little bit assembly line for routine blood draws and stuff and learning to give shots was done as a group. With that said, I never felt like a number. Everyone was professional and caring.
How was your experience with Mark Payson at Walter Reed National Military Medical Center?
He was a little dry personality wise, but I felt he still had a good bed side manner. He explained everything, he modified treatment as necessary and it worked. He was the director of the program at Walter Reed and seemed very knowledgeable to me. I never felt like he didn't care.
What's one piece of advice would you give a prospective patient of Mark Payson at Walter Reed National Military Medical Center?
Give him a chance even if he comes off a little bit stand off-ish.
During treatment, were you treated like a number or a human with Mark Payson at Walter Reed National Military Medical Center?
He always took the time to answer my questions even though there were a lot of women in the fertility program. He was honest yet optimistic.
Describe the protocols Mark Payson used in your cycles at Walter Reed National Military Medical Center and their degree of success.
I really don't remember everything and I did she several doctors.
Describe your experience with the nursing staff at Walter Reed National Military Medical Center.
Nurses were always caring and compassionate.
Describe your experience with Walter Reed National Military Medical Center.
it was a unique clinic in that is was run by the military. The clinic had to share spaces with the GYN clinic at Walter Reed so many of the appointments had to be done early in the morning before the routine GYN clinic appointments started. Also they only had 3 or 4 sessions a year so there were always a lot of women to see. It was a little bit assembly line for routine blood draws and stuff and learning to give shots was done as a group. With that said, I never felt like a number. Everyone was professional and caring.
Describe your experience with your monitoring appointments at Walter Reed National Military Medical Center.
All monitoring was done early in the morning. First come, first serve.
Describe the costs associated with your care under Mark Payson at Walter Reed National Military Medical Center.
Because I was in the military I only had to pay for the actual embryo/sperm lab related work that was done by the ART institute of Washington. This cost was about $5000 per IVF cycle, plus I had to purchase sperm from an outside clinic for each IUI and IVF cycle. All procedures and Medication was free.
Describe Mark Payson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Walter Reed National Military Medical Center.
Because of my age and smaller number of eggs it was recommended we implant 3. I was nervous about that, but the explanation provided seemed reassuring to me.
NPS
9
Doctor
Mark Payson
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Walter Reed National Military Medical Center
DC
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5

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