Washington University School of Medicine page 3

2023, Consult

8

9

Age 31

Male Factor

Income $50K - $99K

Nurse or HC Services

1st of 2 Docs

Neutral

Strongly Recommends

Successful

Review of

Valerie Ratts Washington University School of Medicine

[With Dr. Valerie Ratts] I also felt very heard and understood when it came to treatment options...very attentive to my time and needs and worked well at giving all options...HSG to check my tubes and also an ultrasound to check for any abnormalites...understand the rational about just doing eSET

[Washington University School of Medicine has] Decent amount of openings for appointments. Offer telemedicine consults...don’t feel that it is a very personal experience at this time. Just another patient...She was short with me on the phone and questioned the plan Dr. Ratts had agreed on

How was your experience with Valerie Ratts at Washington University School of Medicine?

Things move slowly but we have a game plan so that helps. I also felt very heard and understood when it came to treatment options. During my HSG the staff was amazing and very supportive to get the test done. Results have been easy to understand

What's one piece of advice would you give a prospective patient of Valerie Ratts at Washington University School of Medicine?

Be prepared for anything. You won’t know what is going on till you get the test and don’t wait to see a doctor. See them sooner than you planned

During treatment, were you treated like a number or a human with Valerie Ratts at Washington University School of Medicine?

They were very attentive to my time and needs and worked well at giving all options

Describe the protocols Valerie Ratts used in your cycles at Washington University School of Medicine and their degree of success.

We did the HSG to check my tubes and also an ultrasound to check for any abnormalites. We knew going in that my husband had XXY. So that gave us a starting point to check the basics on me and then options for him

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Mary)

She was short with me on the phone and questioned the plan Dr. Ratts had agreed on. Hoping it was just a bad day but that was frustrating.

Describe your experience with Washington University School of Medicine.

Decent amount of openings for appointments. Offer telemedicine consults which was all positive since they are a few hours away from me. I don’t feel that it is a very personal experience at this time. Just another patient

Describe the costs associated with your care under Valerie Ratts at Washington University School of Medicine.

So far we are at about $500 for visits. And the IVF cost is $20,000

Describe Valerie Ratts's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.

I understand the rational about just doing eSET. I didn’t question the decision

What specific things went wrong at Washington University School of Medicine?

Failed to call in prescriptions to pharmacy

Describe the specific things that went wrong at Washington University School of Medicine.

I was scheduled for my HSG and they said they called in a prescription for me but the pharmacy said they never got it. Took another day and then the pharmacy was able to fill it but it was a delay that shouldn’t have happened

8

Doctor

Valerie Ratts

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Valerie Ratts Washington University School of Medicine

2022, Successful

10

Age 37

Male Factor

Recurrent Pregnancy Loss

Income $200K - $499K

Doctor

2nd of 2 Docs

1 IUI With Other Docs

1 IVF With Other Docs

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

He [Dr. Kenan Omurtag] is very personable and easy to talk to. Speaks to us like peers...was booked out for months for an initial consultation when we saw him but we are so glad we waited...We used a natural cycle- frozen embryo transfer. I liked this approach because it meant less medications for me and allowed my body to produce my own hormones and dictate the cycle prior to transfer...

Nurse Kim [at Washington University School of Medicine] was very responsive and answered my questions in a timely manner. The nursing staff were all very compassionate and good at their job...Great coordinated care, reputable institution, competitive fees. I was pleased with the communication between staff and with me. Being on a natural cycle/FET meant that my appointments had to be timely, and they were. I can’t think of weaknesses at this time.

How was your experience with Kenan Omurtag at Washington University School of Medicine?

As my OB stated, “Dr Omurtag practices smart medicine”. My husband and I saw him for a 2nd opinion when our previous RE thought that I may have immunological factors preventing me from having a successful pregnancy and stated I may need a surrogate. After our consultation with Dr Omurtag, we knew that we were in very competent hands and trusted his treatment plan. Under his care, we became pregnant with our first embryo transfer and now have a beautiful and healthy 6 month old daughter. We are so grateful to Dr Omurtag and his team and look forward to seeing them again to expand our family.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

He is worth the wait. Dr Omurtag was booked out for months for an initial consultation when we saw him but we are so glad we waited.

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

He is very personable and easy to talk to. Speaks to us like peers.

Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.

We used a natural cycle- frozen embryo transfer. I liked this approach because it meant less medications for me and allowed my body to produce my own hormones and dictate the cycle prior to transfer.

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Nurse Kim)

Nurse Kim was very responsive and answered my questions in a timely manner. The nursing staff were all very compassionate and good at their job.

Describe your experience with Washington University School of Medicine.

Strengths: Great coordinated care, reputable institution, competitive fees. I was pleased with the communication between staff and with me. Being on a natural cycle/FET meant that my appointments had to be timely, and they were. I can’t think of weaknesses at this time.

Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.

He recommended single embryo transfer for me.

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2019, Successful

10

Age 32

Recurrent Pregnancy Loss

European

Income $100K - $199K

Marketer or PR

3rd of 3 Docs

IUI With Other Docs

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

Dr. Omurtag is fantastic. He was able to have tough discussions with us with plenty of compassion while also being thorough. ... Dr. Omertag was willing to work at the speed we wanted to go. Our previous doctor was pushing IVF when we were trying to find the root of our issues first. He was thourough and was able to find an issue with my thyroid that a previous general doctor, ob/gyn, and two other fertility specialists has missed.

The front staff [Washington U - St. Louis CWE] is amazing and fun, nurses are always great. ... IUI is around $800 for medicine, procedure, ultrasound, and trigger shot. IVF was estimated $11,500 plus medicine. ... Kathy and Jessie [nurses] are fantastic. They answer every call and are fine answering all questions I may have. They call the minute test results are in. ... I would highly recommend booking your initial appointment as early as possible

How was your experience with Kenan Omurtag at Washington University School of Medicine?

Dr. Omurtag is fantastic. He was able to have tough discussions with us with plenty of compassion while also being thorough. He answered every question we had, sometimes explaining it a few times when we were overwhelmed by information.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

He’s busy because he is fantastic. He is worth the wait.

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

Dr. Omertag was willing to work at the speed we wanted to go. Our previous doctor was pushing IVF when we were trying to find the root of our issues first. He was thourough and was able to find an issue with my thyroid that a previous general doctor, ob/gyn, and two other fertility specialists has missed.

Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.

I have an upcoming IUI treatment using clomid and progesterone. I also will be on thyroid medicine to balance a deficiency.

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy and Jessie)

Kathy and Jessie are fantastic. They answer every call and are fine answering all questions I may have. They call the minute test results are in.

Describe your experience with Washington University School of Medicine.

The front staff is amazing and fun, nurses are always great. I would highly recommend booking your initial appointment as early as possible, sometimes there is a wait for Dr. Omurtag, but I promise it’s worth the wait.

Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.

IUI is around $800 for medicine, procedure, ultrasound, and trigger shot. IVF was estimated $11,500 plus medicine.

Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.

we have not discussed embryo transfers yet

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2017 - 2018, Successful

10

Age 35 - 36

2 IVF

Unexplained

European

Income $100K - $199K

Teacher

2nd of 2 Docs

6 IUI With Other Docs

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

Dr. Omurtag was super knowledgeable but had a great way of sharing information in a way that I could understand. He was optimistic and realistic at the same time. I appreciated the way he kept in close contact with me about increasing or decreasing medications after getting my blood drawn. He helped me create the family I've always wanted, even when I felt like it might not be possible.

Washington University has always been at the forefront of research and up to date practices. I liked how all of the doctor's were familiar with my case so that any of them were able to do procedures knowing my history and what was needed. I feel like everyone truly cared about my well-being...They [nurses] were knowledgeable as well. They kept me up to speed with things I needed to do, schedule, or change during the whole process

How was your experience with Kenan Omurtag at Washington University School of Medicine?

Dr. Omurtag was super knowledgeable but had a great way of sharing information in a way that I could understand. He was optimistic and realistic at the same time. I appreciated the way he kept in close contact with me about increasing or decreasing medications after getting my blood drawn. He helped me create the family I've always wanted, even when I felt like it might not be possible.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

Don't be afraid to ask questions or get clarification if you don't understand something.

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

I felt like he knew me, my history, my wishes, and worked hard to make an individualized plan for me.

Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.

We used the antagonist protocol with all of the recommended medications, including progesterone injections even after transfer. I got pregnant twice with this protocol. The first one ended in a miscarriage due to a genetic abnormality. The second was a successful live birth.

Describe your experience with the nursing staff at Washington University School of Medicine.

They were knowledgeable as well. They kept me up to speed with things I needed to do, schedule, or change during the whole process. They were kind and helpful.

Describe your experience with Washington University School of Medicine.

Washington University has always been at the forefront of research and up to date practices. I liked how all of the doctor's were familiar with my case so that any of them were able to do procedures knowing my history and what was needed. I feel like everyone truly cared about my well-being.

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Missouri Baptist Med Center

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2016 - 2018, Unsuccessful

10

9

Age 31 - 33

1 IVF

Endometriosis

PCOS

Income $50K - $99K

1st of 2 Docs

2 Fertility Medications With Other Docs

Strongly Recommends

Unsuccessful

Review of

Kenan Omurtag Washington University School of Medicine

Dr. Omurtag has been great...we lost our last baby in March of 2018 since then he has been available for any questions i have had about donor embryos and the adoption process...they have determined that my eggs and embryos were not good :( while this is a very hard thing to take I have enjoyed greatly working with Dr. Omurtag when i ask a question about a certain site he will do the research and give me his honest thoughts on the site and has been there to walk us through the process.

The staff [at Washington University School of Medicine] is great very friendly and want to make you as comfortable as possible. The facility is very clean this is a learning/teaching hospital and so there will be a lot of people involved in your care but the whole place is good I only wish my result could have been different and that we had better results with our embryos...There were times i felt like Kathy didnt care but other times you could hear in her voice that she wanted better results

How was your experience with Kenan Omurtag at Washington University School of Medicine?

Dr. Omurtag has been great we lost our last baby in March of 2018 since then he has been available for any questions i have had about donor embryos and the adoption process they have determined that my eggs and embryos were not good :( while this is a very hard thing to take I have enjoyed greatly working with Dr. Omurtag when i ask a question about a certain site he will do the research and give me his honest thoughts on the site and has been there to walk us through the process.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

Be patient when waiting for responses he will respond within a couple of days but he is also doing his research and often responds late so you know that you are important to him

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

Dr. Omurtag made sure that i was fully aware of the process and what was happening to me as well as what to expect he took time to make sure that all my questions were answered and understood. Never once did we feel rushed in and out of the office we were always given the time needed to understand and for the processes

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)

There were times i felt like Kathy didnt care but other times you could hear in her voice that she wanted better results

Describe your experience with Washington University School of Medicine.

The staff is great very friendly and want to make you as comfortable as possible. The facility is very clean this is a learning/teaching hospital and so there will be a lot of people involved in your care but the whole place is good I only wish my result could have been different and that we had better results with our embryos.

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Washington University School of Medicine

St. Louis - Missouri Baptist Med Center

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2017, Successful

10

Age 29

3 IUI

1 IVF

Anovulation

PCOS

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

Dr. Omurtag and his nurse Kathy were always available to assist and answer any questions we had. They are very personable and help to make a somewhat scary experience seem painless and easy... He takes him time with his patients and lets you know exactly what to expect along the way. Even if he was unavailable all the other doctors were familiar with our protocol and were also always available to assist...Dr. Omurtag put us on a long protocol with a month of birth control in the beginning. After the birth control we did injectibles with medrol, Gonal F and one more drug i can't remember to stimulate the ovaries. WE had one retrieval where we retrieved 19 eggs. Four of those successfully made it to Blastocyte stage.

They [Washington University School of Medicine] always work you in if there is an emergency. The wait times are very low and the entire staff was wonderful. The Phlebotomist and Ultrasound techs were all very nice and easy to work with as well...We did financing through ARC and did the One Plus Program. The total cost for us was just over $20,000...Kathy was wonderful to work with and very understanding. She was my go to with all my questions and always made me feel at ease.

How was your experience with Kenan Omurtag at Washington University School of Medicine?

Dr. Omurtag was great to work with. He takes him time with his patients and lets you know exactly what to expect along the way. Even if he was unavailable all the other doctors were familiar with our protocol and were also always available to assist.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

Ask questions

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

Dr. Omurtag and his nurse Kathy were always available to assist and answer any questions we had. They are very personable and help to make a somewhat scary experience seem painless and easy.

Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.

Dr. Omurtag put us on a long protocol with a month of birth control in the beginning. After the birth control we did injectibles with medrol, Gonal F and one more drug i can't remember to stimulate the ovaries. WE had one retrieval where we retrieved 19 eggs. Four of those successfully made it to Blastocyte stage.

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)

Kathy was wonderful to work with and very understanding. She was my go to with all my questions and always made me feel at ease.

Describe your experience with Washington University School of Medicine.

They always work you in if there is an emergency. The wait times are very low and the entire staff was wonderful. The Phlebotomist and Ultrasound techs were all very nice and easy to work with as well.

Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.

We did financing through ARC and did the One Plus Program. The total cost for us was just over $20,000

Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.

Our odds were good for success so my husband and I selected to only have one transferred each time. That was also the Dr.'s recommendation based on our age (under 35) and other medical factors.

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2015 - 2017, Unknown Success

10

Age 35 - 37

8 IUI

1 IVF

Unexplained

European

Income $100K - $199K

Doctor

Only Doc Seen

Strongly Recommends

Success w/ Doc Too early to know

Review of

Emily Jungheim Washington University School of Medicine

Dr Jungheim is very helpful and was extremely comforting while dealing with my many miscarriages as well as a complication during my ivf cycle. She checked up on me numerous times and has remained positive and very supportive... Don't spend too long doing IUI before moving to IVF. Dr Jungheim encouraged me to move to IVF but was supportive when I wasn't ready. I now wish I had moved on sooner.

The clinic [Washington University Medical Center] is nice and easy to access in terms of location and parking. The front desk staff are nice and helpful. They were also very supportive and kind when I was dealing with a lost.... Nikki [a nurse] is great and regularly calls me to communicate follow up and next steps in the process. She was also very nice when I was going through my miscarriages.

How was your experience with Emily Jungheim at Washington University School of Medicine?

Dr Jungheim is very helpful and was extremely comforting while dealing with my many miscarriages as well as a complication during my ivf cycle. She checked up on me numerous times and has remained positive and very supportive.

What's one piece of advice would you give a prospective patient of Emily Jungheim at Washington University School of Medicine?

Don't spend too long doing IUI before moving to IVF. Dr Jungheim encouraged me to move to IVF but was supportive when I wasn't ready. I now wish I had moved on sooner.

During treatment, were you treated like a number or a human with Emily Jungheim at Washington University School of Medicine?

Dr Jungheim is very caring and cares for me personally.

Describe the protocols Emily Jungheim used in your cycles at Washington University School of Medicine and their degree of success.

We did clomid and IUI for several cycles. Then we did a long agonist cycle starting with a month of oral contraceptives then adding Lupron, gonal F and menopur. That cycle resulted in a miscarriage. I now am undergoing a frozen embryo transfer cycle with estrogen and progesterone.

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Nikki)

Nikki is great and regularly calls me to communicate follow up and next steps in the process. She was also very nice when I was going through my miscarriages.

Describe your experience with Washington University School of Medicine.

The clinic is nice and easy to access in terms of location and parking. The front desk staff are nice and helpful. They were also very supportive and kind when I was dealing with a lost.

Describe the costs associated with your care under Emily Jungheim at Washington University School of Medicine.

I paid 383$ for each IUI cycle. We paid a total of around $12 k for our IVF cycle with an additional $4k for prescriptions. We have no IVF or infertility coverage.

Describe Emily Jungheim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.

She prefers and counsels in favor of elective single embryo transfer in my age group but is very receptive to whatever the patient wants to do.

10

Doctor

Emily Jungheim

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Review of

Emily Jungheim Washington University School of Medicine

2016 - 2017, Successful

10

Age 37 - 38

2 IUI

1 IVF

European

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

Dr Omurtag and his staff were amazing throughout the whole process. Calling them compassionate does not do them justice. We lost our first transferred embryo at 15 weeks due to Turner syndrome and Dr Omurtag and his staff were so supportive. We would not be pregnant right now if it weren’t for them. I could not give them a higher recommendation....I trust him implicitly and I would recommend him to my closest loved ones. He and his team are the epitome of what it means to be a truly great team of medical professionals.

Dr Omurtag and his staff [at Washington U - CWE] were amazing throughout the whole process. Calling them compassionate does not do them justice....He and his team are the epitome of what it means to be a truly great team of medical professionals....I have never Experienced a more compassionate and professional medical team. Each time we came in for a regular appointment for procedure we were treated with kindness compassion and dignity

How was your experience with Kenan Omurtag at Washington University School of Medicine?

Like I said previously in the survey I have never Experienced a more compassionate and professional medical team. Each time we came in for a regular appointment for procedure we were treated with kindness compassion and dignity. Having lost our first transferred embryo at 15 weeks we were absolutely devastated. That being said, Dr. Omurtag and his staff showed more compassion than I can possibly explain. He got us back in the saddle and now we are pregnant with what will be hopefully our second daughter or first son. I trust him implicitly and I would recommend him to my closest loved ones. He and his team are the epitome of what it means to be a truly great team of medical professionals.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

Do not waste your time worrying about whether or not Dr. Omurtag and his team are right for you because I will tell you that you will not and cannot find any better in their field. They are amazing!

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

Dr Omurtag and his staff were amazing throughout the whole process. Calling them compassionate does not do them justice. We lost our first transferred embryo at 15 weeks due to Turner syndrome and Dr Omurtag and his staff were so supportive. We would not be pregnant right now if it weren’t for them. I could not give them a higher recommendation.

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2017, Successful

10

Age 33

1 IUI

PCOS

Income $50K - $99K

Operations

Only Doc Seen

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

I live in Illinois...Dr. Omurtag and his staff welcomed me with open arms, worked with me to schedule tests close to home, and anything I needed they were available...Dr. Omurtag was very caring. I dont have a single complaint. He put together a program and walked me through everything from day one. He had a positive attitude and was very clear on the goal. My experience was amazing and I would go back to him if I ever needed to have another treatment. If he wasnt able to follow uo with me he had a one of a kind staff that was kind made sure all your needs were met.

Dr. Omurtag and his staff [at Washington U - CWE] welcomed me with open arms, worked with me to schedule tests close to home, and anything I needed they were available...[nURSES] Kathy and Jessie were on top of all my needs. They would call and check up on me, were prompt with calling me with my results. Jessie was on top of all my lab work that was done in illinois so i didnt have to travel to st louis for my labs. They were so kind and amazing.

How was your experience with Kenan Omurtag at Washington University School of Medicine?

Dr. Omurtag was very caring. I dont have a single complaint. He put together a program and walked me through everything from day one. He had a positive attitude and was very clear on the goal. My experience was amazing and I would go back to him if I ever needed to have another treatment. If he wasnt able to follow uo with me he had a one of a kind staff that was kind made sure all your needs were met.

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

I live in Illinois and there is 1 fertility doctor in my area that has a horrible rep. Dr. Omurtag and his staff welcomed me with open arms, worked with me to schedule tests close to home, and anything I needed they were available. I would travel the 2hrs regulary if I had too just to get the care that I got from his office.

Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.

Dr Omurtag set a plan for me in May 2017. We had a few tests done and was but on fertility medication in June. July 2017 i had my first IUI and found out that I was pregnant 2wks later. He saw me at wk 7 and stated that he would release back to my illinois doctor but if i ever needed anything to let him know.

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy and Jessie)

Kathy and Jessie were on top of all my needs. They would call and check up on me, were prompt with calling me with my results. Jessie was on top of all my lab work that was done in illinois so i didnt have to travel to st louis for my labs. They were so kind and amazing.

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2015 - 2016, Unsuccessful

10

Age 41 - 42

1 IVF

Donor Eggs

Unexplained

Nurse or HC Services

4th of 4 Docs

4 IUI With Other Docs

2 IVF With Other Docs

Embryo Freezing With Other Docs

Strongly Recommends

Unsuccessful

Review of

Kenan Omurtag Washington University School of Medicine

He [Dr. Omurtag] spent over an hour going over my fertility history, really paying attention to what has worked in the past and even more what hasn't. He's extremely thorough and detailed. Explaining plans/treatments and always stopping to see if we had any questions...I was impressed from the first office visit I had with Dr. Omurtag...I have seen many fertility MD's in the Stl area and I truely wish I would have started here...

I honestly could not say enough about this entire [Wash U - CWE] clinic. From the moment you walk in the door, the front office is welcoming and apologetic for any wait times. (Rarely was there any waiting) The phlebotomists are top notch and super sweet. The ultrasound techs are professional and compassionate. I really can't think of anything I would change about the staff or clinic...

How was your experience with Kenan Omurtag at Washington University School of Medicine?

I was impressed from the first office visit I had with Dr. Omurtag. He spent over an hour going over my fertility history, really paying attention to what has worked in the past and even more what hasn't. He's extremely thorough and detailed. Explaining plans/treatments and always stopping to see if we had any questions.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

I have seen many fertility MD's in the Stl area and I truely wish I would have started here. Don't wait, make your appointment now!

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

I never felt like a number at this practice. From the front office to the phlebotomists, the Ultrasound techs, the OR staff, Dr. Omurtag and other MD's that assisted with my procedures. Everyone I met here was truely amazing and felt like a friend or family member.

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Meredith, Kathy, Mary)

The nurses were excellent! They were great with keeping me informed, relaying results and directions. They made sure I understood the protocols. I felt comfortable calling them if I had any questions.

Describe your experience with Washington University School of Medicine.

I honestly could not say enough about this entire clinic. From the moment you walk in the door, the front office is welcoming and apologetic for any wait times. (Rarely was there any waiting) The phlebotomists are top notch and super sweet. The ultrasound techs are professional and compassionate. I really can't think of anything I would change about the staff or clinic.

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2016, Successful

10

Age 35

1 IVF

Tubal Blockage

Uterine Fibroids

Black or African-American

Income $100K - $199K

Business Executive

Only Doc Seen

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

Dr. Omurtag was referred to me by my gynecologist. Her exact words were "every time I send him a patient they come back to me pregnant within the year." So I went to him believing he would be able to help and I trusted his advice. I often would research things on my own and come to him with recommendations and he helped me to understand my unique situation and demonstrated that he was making decisions based off of my medical information and not just going through the motions.

[At Washington University Fertility] They were very flexible and reserved specific times a day for quick visits or blood work to ensure that they were able to provide flexibility...It was under $25K for 1 Fresh transfer cycle and medications, 1 Frozen embryo cycle and medications...Every time I met with Dr. Omurtag we talked about my specific concerns and he addressed my concerns with my medical results rather than just giving me generalized information or data from research articles.

How was your experience with Kenan Omurtag at Washington University School of Medicine?

Dr. Omurtag was referred to me by my gynecologist. Her exact words were "every time I send him a patient they come back to me pregnant within the year." So I went to him believing he would be able to help and I trusted his advice. I often would research things on my own and come to him with recommendations and he helped me to understand my unique situation and demonstrated that he was making decisions based off of my medical information and not just going through the motions.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

Always do your research so that you will know what questions to ask along the way. This way you will be more confident and accepting of the results even if it does not end with a baby. Consider skipping the fresh transfer and starting with a frozen cycle. Ask Dr. Omurtag if that would make sense for your situation.

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

Every time I met with Dr. Omurtag we talked about my specific concerns and he addressed my concerns with my medical results rather than just giving me generalized information or data from research articles.

Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.

I can't remember everything I just know that it was customized for my situation. I researched various protocols and realized it is not a one size fits all.

Describe your experience with Washington University School of Medicine.

They were very flexible and reserved specific times a day for quick visits or blood work to ensure that they were able to provide flexibility.

Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.

It was under $25K for 1 Fresh transfer cycle and medications, 1 Frozen embryo cycle and medications.

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2014 - 2015, Successful

10

Age 32 - 33

1 IVF

Endometriosis

PCOS

Uterine Fibroids

European

Income $50K - $99K

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

I love how Dr. Omurtag would explain the course of treatment and would usually say it 3 times giving me time to process things and think of any questions I might have. He was always positive in things even if the course of treatment had to change or there was some kind of road block that came up. I always left his office feeling fully informed and having hope that things would work out in the end. Dr. Omurtag has an amazing bedside manner and genuinely cares for his patients. :)...

I would have to schedule my appointment [at Wash U - MO Bapt] within a few hours in the morning. If I had to wait for my turn, it was usually a short wait under 10 min. To get the ultrasound and blood work done, I was usually in and out within 30 min. I usually had results back via a phone call within 2 or 3 hours... They [nurses] were all very friendly and helpful...

How was your experience with Kenan Omurtag at Washington University School of Medicine?

I love how Dr. Omurtag would explain the course of treatment and would usually say it 3 times giving me time to process things and think of any questions I might have. He was always positive in things even if the course of treatment had to change or there was some kind of road block that came up. I always left his office feeling fully informed and having hope that things would work out in the end. Dr. Omurtag has an amazing bedside manner and genuinely cares for his patients. :)

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

You are in amazing hands. Trust him completely.

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

Dr. Omurtag was very caring and took his time to explain things to me and what my options were. He kept track of me even when I wasn't seeing him at the time. When he found out we had our son, he personally called me to congratulate us. Dr. Omurtag has an amazing bedside manner.

Describe your experience with the nursing staff at Washington University School of Medicine.

They were all very friendly and helpful.

Describe your experience with your monitoring appointments at Washington University School of Medicine.

I would have to schedule my appointment within a few hours in the morning. If I had to wait for my turn, it was usually a short wait under 10 min. To get the ultrasound and blood work done, I was usually in and out within 30 min. I usually had results back via a phone call within 2 or 3 hours.

Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.

Most of my costs were covered by my insurance. I was only responsible for about 10% of the bill

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Missouri Baptist Med Center

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2023, Successful

10

Age 37

Recurrent Pregnancy Loss

European

Income $200K - $499K

Nurse or HC Services

Only Doc Seen

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

Dr Omurtag is super informative, knowledgeable and obviously passionate about his field of work. We were able to have productive conversations and feel confident about our steps moving forward in a time of confusion and uncertainty...took the time to explain our work up thoroughly and gave us the options to proceed or not with what we were comfortable with...He will help give you a plan to uncover what may be causing your recurrent pregnancy losses, which is why we were referred to him.

[Washington University School of Medicine] Clean, organized, easy check in and out, easy to find. Parking was on site. Easy to get a phone call answered or return call back. Quick MyChart response for messages and concerns. Lab onsite for all necessary work up...[nursing staff] Quick to respond and helpful with providing further details about treatment...Dr Omurtag took the time to explain our work up thoroughly and gave us the options to proceed or not with what we were comfortable with.

How was your experience with Kenan Omurtag at Washington University School of Medicine?

Dr Omurtag is super informative, knowledgeable and obviously passionate about his field of work. We were able to have productive conversations and feel confident about our steps moving forward in a time of confusion and uncertainty.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

He will help give you a plan to uncover what may be causing your recurrent pregnancy losses, which is why we were referred to him.

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

Dr Omurtag took the time to explain our work up thoroughly and gave us the options to proceed or not with what we were comfortable with.

Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.

Genetic carrier work up to rule out similar chromosomal changes between me and my husband Saline ultrasound to rule out malformations Hysteroscopy to remove retained product of conception AMH to analyze follicular reserve

Describe your experience with the nursing staff at Washington University School of Medicine.

Quick to respond and helpful with providing further details about treatment

Describe your experience with Washington University School of Medicine.

Clean, organized, easy check in and out, easy to find. Parking was on site. Easy to get a phone call answered or return call back. Quick MyChart response for messages and concerns. Lab onsite for all necessary work up

Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.

I believe everything was covered under our insurance so at most we probably paid $100 worth of copay fees.

Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.

NA

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2021 - 2022, Unknown Success

10

Age 39 - 40

European

Ashkenazi Jewish

Middle Eastern

Income $100K - $199K

Lawyer

2nd of 2 Docs

1 IVF With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Valerie Ratts Washington University School of Medicine

Dr. Ratts was very knowledgeable, understanding, communicative, and ambitious with the treatment for that. After finally achieving a thick enough lining to schedule an FET, we became pregnant. Tragically I miscarried at about 9 weeks. Dr. Ratts called me personally on a Friday evening when she found out to offer what I could tell were her sincere condolences. I will never forget that. We are currently in our 2ww after transferring our last embryo. Regardless of the result, I believe she is an amazing doctor.

Very kind people work there [at Washington University School of Medicine]. Very flexible with scheduling. Very responsive to all our questions. All doctors, nurses, receptionists, phlebotomists, sonographers were very sweet. Doctors are the best anywhere around...Dr. Ratts was very knowledgeable, understanding, communicative, and ambitious with the treatment...She is very compassionate and cares about me.

How was your experience with Valerie Ratts at Washington University School of Medicine?

I had trouble with thin uterine lining for almost a year. Dr. Ratts was very knowledgeable, understanding, communicative, and ambitious with the treatment for that. After finally achieving a thick enough lining to schedule an FET, we became pregnant. Tragically I miscarried at about 9 weeks. Dr. Ratts called me personally on a Friday evening when she found out to offer what I could tell were her sincere condolences. I will never forget that. We are currently in our 2ww after transferring our last embryo. Regardless of the result, I believe she is an amazing doctor.

What's one piece of advice would you give a prospective patient of Valerie Ratts at Washington University School of Medicine?

Never lose hope.

During treatment, were you treated like a number or a human with Valerie Ratts at Washington University School of Medicine?

She is very compassionate and cares about me.

Describe the protocols Valerie Ratts used in your cycles at Washington University School of Medicine and their degree of success.

Scratch test to thicken lining after trying for a year with meds. Surgery to remove scar tissue from a D&C.

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Mary)

Very sweet, genuinely cared about me.

Describe your experience with Washington University School of Medicine.

Very kind people work there. Very flexible with scheduling. Very responsive to all our questions. All doctors, nurses, receptionists, phlebotomists, sonographers were very sweet. Doctors are the best anywhere around.

Describe the costs associated with your care under Valerie Ratts at Washington University School of Medicine.

All covered by insurance

10

Doctor

Valerie Ratts

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Valerie Ratts Washington University School of Medicine

2019, Successful

10

Age 36

1 IVF

European

Income $50K - $99K

4th of 6 Docs

3 IUI With Other Docs

Strongly Recommends

Successful

Review of

Sarah Keller Washington University School of Medicine

She [Dr. Keller] was sincere, helpful and understanding. I could not recommend her more. We had issues at retrieval resulting in my eggs having to be frozen and we were not able to do a fresh transfer. She did everything she could to make a hard experience more comfortable. ... She took time to explain everything to me and made me feel comfortable. ... There was no strong preference [on Eset Approach].

The clinic [Washington University - St. Louis] is great. Low wait times, great staff and an inviting atmosphere. Everyone takes the time to listen, understand your needs and is interested in knowing who you are as a person. They are always their to listen to you as a patient and look for ways to assist your needs as soon as possible. ... Denice could not be a better person or nurse. She is amazingly compassionate and quick to respond to any needs I have.

How was your experience with Sarah Keller at Washington University School of Medicine?

She was sincere, helpful and understanding. I could not recommend her more. We had issues at retrieval resulting in my eggs having to be frozen and we were not able to do a fresh transfer. She did everything she could to make a hard experience more comfortable.

What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?

Enjoy the tough experience of infertility with her. She is patient and understanding.

During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?

She took time to explain everything to me and made me feel comfortable.

Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.

I don't remember them to be honest. The day is a blur with everything that happened.

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Denice)

Denice could not be a better person or nurse. She is amazingly compassionate and quick to respond to any needs I have.

Describe your experience with Washington University School of Medicine.

The clinic is great. Low wait times, great staff and an inviting atmosphere. Everyone takes the time to listen, understand your needs and is interested in knowing who you are as a person. They are always their to listen to you as a patient and look for ways to assist your needs as soon as possible.

Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.

My insurance covered a lot but it has a capped limit. I know I am close to have spent 25,000 in procedures alone and 9,700 in meds.

Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.

There was no strong preference.

10

Doctor

Sarah Keller

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sarah Keller Washington University School of Medicine

2018 - 2019, Unknown Success

8

10

Age 28 - 29

1 IUI

Anovulation

Male Factor

PCOS

Income $100K - $199K

Only Doc Seen

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

Valerie Ratts Washington University School of Medicine

She [Dr. Valerie Ratts] was very honest and open to collaboration with me and what I felt comfortable with. I know she is very knowledgeable too and I trust her with my care. She has always explained things in a way that made sense and was in depth.... Since I do not ovulate decided to start with letrozole low dose to see if I could ovulate and do timed intercourse to give me a chance at the lowest intervention. I didn’t ovulate at 2.5 or 5 so increased to 7.5 and added IUI.

Everyone in the office [At Wash U] has been super nice ! They have everything in one place which is super convenient and helpful with billing! They get you in quickly and have great hours to work with. Flexible to find you the best pricing for things as well.... The nurses are amazing so helpful so responsive! They are always able to answer my questions by asking the doctor and replying quickly! It is beyond great how they have been with treatment.

How was your experience with Valerie Ratts at Washington University School of Medicine?

She was very honest and open to collaboration with me and what I felt comfortable with. I know she is very knowledgeable too and I trust her with my care. She has always explained things in a way that made sense and was in depth.

What's one piece of advice would you give a prospective patient of Valerie Ratts at Washington University School of Medicine?

To ask questions and advocate for self

During treatment, were you treated like a number or a human with Valerie Ratts at Washington University School of Medicine?

Always prompt to respond and answer any question I have

Describe the protocols Valerie Ratts used in your cycles at Washington University School of Medicine and their degree of success.

Since I do not ovulate decided to start with letrozole low dose to see if I could ovulate and do timed intercourse to give me a chance at the lowest intervention. I didn’t ovulate at 2.5 or 5 so increased to 7.5 and added IUI.

Describe your experience with the nursing staff at Washington University School of Medicine.

The nurses are amazing so helpful so responsive! They are always able to answer my questions by asking the doctor and replying quickly! It is beyond great how they have been with treatment.

Describe your experience with Washington University School of Medicine.

Everyone in the office has been super nice ! They have everything in one place which is super convenient and helpful with billing! They get you in quickly and have great hours to work with. Flexible to find you the best pricing for things as well

Describe the costs associated with your care under Valerie Ratts at Washington University School of Medicine.

IUI is $510 for private pay ultrasounds $270

8

Doctor

Valerie Ratts

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Valerie Ratts Washington University School of Medicine

2017 - 2018, Unknown Success

9

Age 31 - 32

3 IUI

Unexplained

European

Income $100K - $199K

Professor

Only Doc Seen

IVF With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Emily Jungheim Washington University School of Medicine

Dr. Jungheim is incredibly warm and very thorough and scientific in her treatment planning and recommendations. I would wholeheartedly recommend her to a friend. She maintained a positive but realistic attitude throughout the process.... Each time we met with Dr. Jungheim, she took all the time we needed to answer our questions and provide us with more information on the treatments she was recommending.

This Washington University clinic has the very best physicians, and I have been extremely impressed by the nursing staff as well. The one improvement I feel could be made is to the front desk staff who can be a bit gruff.... I completed 3 Clomid+IUI cycles with Dr. Jungheim, all of which resulted in negative pregnancy tests. Dr. Jungheim then recommended we swiftly move on to IVF, rather than doing more IUI cycles, given that this is shown to get patients pregnant faster and for less cost overall than doing more IUI cycles.

How was your experience with Emily Jungheim at Washington University School of Medicine?

Dr. Jungheim is incredibly warm and very thorough and scientific in her treatment planning and recommendations. I would wholeheartedly recommend her to a friend. She maintained a positive but realistic attitude throughout the process.

During treatment, were you treated like a number or a human with Emily Jungheim at Washington University School of Medicine?

Each time we met with Dr. Jungheim, she took all the time we needed to answer our questions and provide us with more information on the treatments she was recommending.

Describe the protocols Emily Jungheim used in your cycles at Washington University School of Medicine and their degree of success.

Dr. Jungheim diagnosed me with unexplained infertility. She was not able to pinpoint any specific issues in either my partner nor I. I completed 3 Clomid+IUI cycles with Dr. Jungheim, all of which resulted in negative pregnancy tests. Dr. Jungheim then recommended we swiftly move on to IVF, rather than doing more IUI cycles, given that this is shown to get patients pregnant faster and for less cost overall than doing more IUI cycles.

Describe your experience with Washington University School of Medicine.

This Washington University clinic has the very best physicians, and I have been extremely impressed by the nursing staff as well. The one improvement I feel could be made is to the front desk staff who can be a bit gruff.

Describe Emily Jungheim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.

Dr. Jungheim has a strong preference for eSET.

What specific things went wrong at Washington University School of Medicine?

Failed to call in prescriptions to pharmacy
Lost paperwork

9

Doctor

Emily Jungheim

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Emily Jungheim Washington University School of Medicine

2017 - 2018, Successful

10

9

Age 35 - 36

1 IVF

Tubal Blockage

East Asian

Black or African-American

Income $200K - $499K

Business Executive

Only Doc Seen

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

He [Dr. Omurtag] was a bit in a rush. But knew what was going on. And always considered our questions or thoughts on potential alternatives ... He was a bit in a rush. But knew what was going on. And always considered our questions or thoughts on potential alternatives ... He recommended single. But decision was ours. ... Did the major procedures. Checked up on us. Overall great

They’re are a lot of doctors and nurses who seem very competent. ... The location is in the central west end and most of the appointment times seemed to be mid morning for us. The procedures where all done onsite ... Since it’s affiliate with WashU it seems like it’s more legit than a standalone practice. ... All total not including the medication it cost just over 20,000 as that was my companies reimbursement limit.

How was your experience with Kenan Omurtag at Washington University School of Medicine?

Very clear. To the point. Listened to our questions and considered there (e.g. considering massage therapy instead of tube removal). Had stickers on his laptop that once made him seem a bit less professional. But very personable. Did the major procedures. Checked up on us. Overall great

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

Trust him.

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

He was a bit in a rush. But knew what was going on. And always considered our questions or thoughts on potential alternatives

Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.

Gonal F and cetrotide

Describe your experience with Washington University School of Medicine.

They’re are a lot of doctors and nurses who seem very competent. Since it’s affiliate with WashU it seems like it’s more legit than a standalone practice. The location is in the central west end and most of the appointment times seemed to be mid morning for us. The procedures where all done onsite

Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.

About 14000 including a fresh transfer with medication costing additional 6000 and the frozen transfer costing about 2000. All total not including the medication it cost just over 20,000 as that was my companies reimbursement limit.

Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.

He recommended single. But decision was ours. He said for our case it would not increase the likelihood of conception

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2017, Unknown Success

10

Age 32

PCOS

Income $50K - $99K

Sales Representative

4th of 4 Docs

1 IUI With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Sarah Keller Washington University School of Medicine

Dr. Keller is warm and compassionate, she talks to us and not at us. She lets us know exactly what to expect each visit. She is also very thorough and detail oriented. You can tell she really wants you to succeed...She and her staff truly care about me/my husband and our success...I will be starting injections at the end of April and hopefully by the end of may we will be doing the transfer of embryos

So far the clinic [Washington University School of Medicine] has been amazing. They are thorough and make sure we are right on track. They provide a class for anyone going through IVF to let them know in detail what to expect with their cycles...Amy is very detail oriented and is there to answer any additional questions we have. If we call and she has to call us back she is very prompt and ready with the answers...I will be starting injections at the end of April and hopefully by the end of may we will be doing the transfer of embryos

How was your experience with Sarah Keller at Washington University School of Medicine?

Dr. Keller is warm and compassionate, she talks to us and not at us. She lets us know exactly what to expect each visit. She is also very thorough and detail oriented. You can tell she really wants you to succeed.

What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?

Ask questions, don't worry if you think they are "dumb", the doctor is happy to answer all question and make sure you are well informed. No question is a dumb question.

During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?

She and her staff truly care about me/my husband and our success.

Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.

We are doing are on our first official cycle. I will be starting injections at the end of April and hopefully by the end of may we will be doing the transfer of embryos

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Amy)

Amy is very detail oriented and is there to answer any additional questions we have. If we call and she has to call us back she is very prompt and ready with the answers.

Describe your experience with Washington University School of Medicine.

So far the clinic has been amazing. They are thorough and make sure we are right on track. They provide a class for anyone going through IVF to let them know in detail what to expect with their cycles. Two thumbs up to the clinic. They are amazing!

Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.

Not sure.

10

Doctor

Sarah Keller

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Sarah Keller Washington University School of Medicine

2017, Successful

10

Age 34

Uterine Fibroids

Unexplained

Income $100K - $199K

Nurse or HC Services

Only Doc Seen

IUI With Other Docs

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

Instead of seeing a PA or a NP for the initial consultation, I met with Dr. Omurtag and he completed every step of the appointment. Since then, he has always been directly involved in the care that occurred at the appointments....Dr. Omurtag was willing to work with my husband and I as we struggled with insurance coverage through the state of Illinois. There was not a time that he was unwilling to consider alternative treatment options to meet our needs of starting a family....

The clinic [Wash U - Mo Bap] did not have a long waiting list, which was extremely important to me as time was not on our side. They are always willing to discuss appointments and information when I would call outside the appointments....Instead of seeing a PA or a NP for the initial consultation, I met with Dr. Omurtag and he completed every step of the appointment. Since then, he has always been directly involved in the care that occurred at the appointments.

How was your experience with Kenan Omurtag at Washington University School of Medicine?

Dr. Omurtag was willing to work with my husband and I as we struggled with insurance coverage through the state of Illinois. There was not a time that he was unwilling to consider alternative treatment options to meet our needs of starting a family.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

Ask as many questions you would like, he is very knowledgeable!

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

Instead of seeing a PA or a NP for the initial consultation, I met with Dr. Omurtag and he completed every step of the appointment. Since then, he has always been directly involved in the care that occurred at the appointments.

Describe your experience with Washington University School of Medicine.

The clinic did not have a long waiting list, which was extremely important to me as time was not on our side. They are always willing to discuss appointments and information when I would call outside the appointments.

Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.

I am unsure of the actual costs from the treatments thus far. But I am a state of Illinois insurance carrier and he was more than willing to work with us even in the condition of the state of Illinois and not receiving payment for services. Other options were available to us.

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Missouri Baptist Med Center

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2015 - 2017, Successful

10

Age 34 - 36

3 IUI

Unexplained

Income $0 - $49K

Nurse or HC Services

Only Doc Seen

IVF With Other Docs

Donor Sperm

LGBTQ+

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

He [Dr. Kenan Omurtag] is quick and to the point and always asks my partner how she feels. He even called after the baby was born to congratulate us and see how we were doing. He remembers your name and creates personal conversation with you. Where are you from....what do you like and dislike. Really an awesome down to earth guy...Everything was timing related. If there was an option he would clearly lay out the pros and cons and then let you decide. Very knowledgeable

The service there [Washington University] was always amazing. As many patients as they have...I always felt like I was the only one everytime...You always get a call back the same day you leave a message. I've always been able to get good appts and they always describe what to expect prior to arrival. Waiting time is very minimal. Front desk is always super nice and personable...Everyone is friendly and seems to know their job. They are always busy but never seem stressed. They always speak or smile no matter what

How was your experience with Kenan Omurtag at Washington University School of Medicine?

He is quick and to the point and always asks my partner how she feels. He even called after the baby was born to congratulate us and see how we were doing. He remembers your name and creates personal conversation with you. Where are you from....what do you like and dislike. Really an awesome down to earth guy

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

Trust him

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

The service there was always amazing. As many patients as they have...I always felt like I was the only one everytime

Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.

Everything was timing related. If there was an option he would clearly lay out the pros and cons and then let you decide. Very knowledgeable

Describe your experience with the nursing staff at Washington University School of Medicine.

Everyone is friendly and seems to know their job. They are always busy but never seem stressed. They always speak or smile no matter what

Describe your experience with Washington University School of Medicine.

You always get a call back the same day you leave a message. I've always been able to get good appts and they always describe what to expect prior to arrival. Waiting time is very minimal. Front desk is always super nice and personable

Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.

I am military and had to pay out of pocket for all of my services

Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.

I had the option to move 2 due to my age. We discussed it and I ultimately said you are the dr. If this was you...what would you do. We got our answer and made our decision and everything worked out wonderfully

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Missouri Baptist Med Center

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2014 - 2016, Successful

10

Age 34 - 36

3 IUI

1 IVF

Diminished Ovarian Reserve

European

Income $100K - $199K

Teacher

Only Doc Seen

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

Dr. Omurtag was professional and kind. He gave us straightforward information and was honest in his expectations for success. He made us feel like he really cared about us and was available to talk when we were nervous, upset, or had a question...He was professional, thoughtful, and dedicated to helping us. I trusted that he was making solid decisions about our treatment. I knew that he and his team were working hard to figure out the best plan. We knew we were a tough case. While it took a while for us to conceive, he had prepared us for the long journey.

Meredith was friendly and made me feel comfortable all along the way. She was there to answer any questions whenever I needed her to...Between $20,000 & 25,000...We had 3 failed IUI's. Then we mived to injectables. We did have to stop the meds towards the end of the first round because I wasn't responding. Then we took a month off and began again with a new plan.

How was your experience with Kenan Omurtag at Washington University School of Medicine?

He was professional, thoughtful, and dedicated to helping us. I trusted that he was making solid decisions about our treatment. I knew that he and his team were working hard to figure out the best plan. We knew we were a tough case. While it took a while for us to conceive, he had prepared us for the long journey.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

Ask a lot of questions, trust their plan, and as hard as it is- be patient.

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

Dr. Omurtag was professional and kind. He gave us straightforward information and was honest in his expectations for success. He made us feel like he really cared about us and was available to talk when we were nervous, upset, or had a question.

Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.

I don't remember the exact plans. We had 3 failed IUI's. Then we mived to injectables. We did have to stop the meds towards the end of the first round because I wasn't responding. Then we took a month off and began again with a new plan.

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: MEREDITH )

Meredith was friendly and made me feel comfortable all along the way. She was there to answer any questions whenever I needed her to.

Describe your experience with Washington University School of Medicine.

Everyone was kind and professional. The clinic was always clean and inviting.

Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.

Between $20,000 & 25,000

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2012 - 2015, Successful

10

Age 24 - 27

Donor Eggs

Diminished Ovarian Reserve

Recurrent Pregnancy Loss

Unexplained

Income $100K - $199K

Teacher

Only Doc Seen

IVF With Other Docs

Strongly Recommends

Successful

Review of

Amber Cooper Washington University School of Medicine

One piece of advice would be to enter lose hope. There were many times where I know it was just as hard for Dr. Cooper [at Washington University School of Medicine] to share the bad news as it was for us to hear it. She never gave up on us or turned us away. Instead she was there with a hug, compassionate smile, and a let's try again attitude. Now I have no greater joy than being able to share photos and updates of our amazing daughter thanks to her!

How was your experience with Amber Cooper at Washington University School of Medicine?

When you enter Dr. Cooper's office she makes you feel so welcome. As her patient, there were many times I was scared, worried, overwhelmed, and the list goes on. However, I always left with a sense of reassurance and comfort. There was never a time I felt unsure of the plan or what was out next step. She stood by my husband and I even step of the way. Bad times and now good, she truly cares for her patients and that passion is evident.

What's one piece of advice would you give a prospective patient of Amber Cooper at Washington University School of Medicine?

One price of advice would be to enter lose hope. There were many times where I know it was just as hard for Dr. Cooper to share the bad news as it was for us to hear it. She never gave up on us or turned us away. Instead she was there with a hug, compassionate smile, and a let's try again attitude. Now I have no greater joy than being able to share photos and updates of our amazing daughter thanks to her!

During treatment, were you treated like a number or a human with Amber Cooper at Washington University School of Medicine?

Dr. Cooper is the most amazing doctor! She is dedicated beyond belief. She made me feel so comfortable and at ease. Dr. Cooper has always gone above and beyond for me and I will never be able to thank her enough.

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Andrea Brantley)

I would speak with Andrea on a regular basics. She always took the time to make sure I understood everything and did not have any questions. She is truly amazing!

10

Doctor

Amber Cooper

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Amber Cooper Washington University School of Medicine

2014, Successful

10

Age 36

1 IVF

Male Factor

European

Income $0 - $49K

2nd of 2 Docs

3 IUI With Other Docs

Strongly Recommends

Successful

Review of

Kenan Omurtag Washington University School of Medicine

I fully credit Dr Omurtag for our twin sons. After failed IUIs he gave us so much hope. He was attentive and always available to us. He was thorough and extremely thoughtful during a very stressful time. During the IVF process I couldnt have felt more comfortable or cared for than with Dr Omurtag & the Wash U staff. When we found out our sons were monodi (identical) he completely explained all that entailed and guided us in choosing a MFM. When our sons were born early due to TTTS he called us to check on them and then again after they were released from the NICU. I recommend him with confidence. He was a wonderful doctor.

How was your experience with Kenan Omurtag at Washington University School of Medicine?

I fully credit Dr Omurtag for our twin sons. After failed IUIs he gave us so much hope. He was attentive and always available to us. He was thorough and extremely thoughtful during a very stressful time. During the IVF process I couldnt have felt more comfortable or cared for than with Dr Omurtag & the Wash U staff. When we found out our sons were monodi (identical) he completely explained all that entailed and guided us in choosing a MFM. When our sons were born early due to TTTS he called us to check on them and then again after they were released from the NICU. I recommend him with confidence. He was a wonderful doctor.

What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?

Trust him. He knows his stuff!!

During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?

He was personally invested in our family. He was caring and kind. He felt like a friend though he was always extremely professional.

Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.

1 cancelled IVF cycle & 1 successful cycle. We had malev

Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kelly ??)

Excellent care!

Describe your experience with Washington University School of Medicine.

No complaints. The clinic was great.

Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.

$16,000

Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.

He suggested that we do one, but we elected to do two. Now that I went through a very high risk twin pregnancy I fully understand his concern.

10

Doctor

Kenan Omurtag

Humanity

Communication

Frequency Seen

Compassion

Adaptability

10

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Kenan Omurtag Washington University School of Medicine

2018, Unknown Success

9

Age 34

European

Ashkenazi Jewish

Native American

Income $50K - $99K

Nurse or HC Services

2nd of 2 Docs

3 IUI With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Patricia Jimenez Washington University School of Medicine

She [Dr. Jimenez] is very warm and welcoming and answered all questions we had. If calls occurred, they were returned quickly. She is new to the practice but has already set a great impression. I look forward to continuing our journey and hopefully having success this year....Great teaching and listening... I am going to be doing the long agonist protocol. The thought is to suppress my endometriosis and reset my hormones.

Ensure you keep track of your insurance and bills. There was an issue with a payment made in office [Wash U School of Med] and still has not posted. Ask for the green dot for parking if not sent in your intro packet. Also ensure an email is sent to invite you the online health portal.... We financed and 2 cycles with up to 4 transfers is $28k... She [Dr. Jimenez] is very warm and welcoming and answered all questions we had. If calls occurred, they were returned quickly.

How was your experience with Patricia Jimenez at Washington University School of Medicine?

She is very warm and welcoming and answered all questions we had. If calls occurred, they were returned quickly. She is new to the practice but has already set a great impression. I look forward to continuing our journey and hopefully having success this year.

What's one piece of advice would you give a prospective patient of Patricia Jimenez at Washington University School of Medicine?

Take detailed notes and make a list of questions for each visit. Write the answers down at your visit and remember to call if additional questions arise.

During treatment, were you treated like a number or a human with Patricia Jimenez at Washington University School of Medicine?

Great teaching and listening

Describe the protocols Patricia Jimenez used in your cycles at Washington University School of Medicine and their degree of success.

I am going to be doing the long agonist protocol. The thought is to suppress my endometriosis and reset my hormones.

Describe your experience with Washington University School of Medicine.

Ensure you keep track of your insurance and bills. There was an issue with a payment made in office and still has not posted. Ask for the green dot for parking if not sent in your intro packet. Also ensure an email is sent to invite you the online health portal.

Describe the costs associated with your care under Patricia Jimenez at Washington University School of Medicine.

We financed and 2 cycles with up to 4 transfers is $28k

9

Doctor

Patricia Jimenez

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

9

Clinic

Washington University School of Medicine

St. Louis - Central West End

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Patricia Jimenez Washington University School of Medicine

Washington University School of Medicine

7 doctors work here

CDC Success Rates

Available Resources

This clinic has 2 offices
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Washington University School of Medicine

7 doctors work here

CDC Success Rates

Available Resources

This clinic has 2 officesVisit clinic website

117 patient reviews filtered by:

Learn from top medical experts

This clinic has 2 offices
Visit clinic website