Washington University School of Medicine

7 doctors work here

Rated 8.7
Strongly recommend: 74%Neutral: 14%Don't recommend: 12%8.7
74% strongly recommend
155 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Operations
9.2
9.2
Operations

Ratings of 1 indicate that a clinic was poorly operated.

Ratings of 10 indicate that a clinic operated very well.

Scheduling
9.1
9.1
Scheduling

Ratings of 1 mean it was difficult to schedule appointments with this clinic.

Ratings of 10 mean it was easy to schedule appointments.

Billing Department
8
8
Billing Department

Ratings of 1 indicate an unsatisfactory billing department.

Ratings of 10 indicate an excellent billing department.

Nursing Team
9
9
Nursing Team

Ratings of 1 indicate an unsatisfactory nursing team.

Ratings of 10 indicate an excellent nursing team.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Attention to Detail
8.8
8.8
Attention to Detail

Attention to detail is on a 1 - 10 scale, and is scored based on the rate, and severity, of errors committed by the clinic according to the patients.

For example, a severe error might be failing to inform a patient of critical information, while a small error might be failing to call a patient with results.

CDC Success Rates

This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.

For more information please see our FAQs.

Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.

Annual Cycles
918
National Avg
738
This Clinic
National Avg
00%
20%
40%
60%
<35
35-37
38-40
>40

Available Resources

Genetic counseling
Genetic counseling
Acupuncture
Acupuncture
Mental health counseling
Mental health counseling
Nutrition counseling
Nutrition counseling
Administration of shots
Administration of shots
Coordinating at-home nursing is not offered
Coordinating at-home nursing is not offered
Selling medication
Selling medication
Providing backup medication
Providing backup medication

This clinic has 2 offices

St. Louis - Central West End
4444 Forest Park Avenue, Suite 3100
St. Louis, MO 63108
St. Louis - Missouri Baptist Med Center
3023 N. Ballas Road, Building D
St. Louis, MO 63131

114 patient reviews filtered by:

Clear Filters
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 32
1 IVF
Male Factor
Income $50K - $99K
3rd of 3 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
During the initial consultation he was very well informed about our process already and had a game plan already in place for our experience with his clinic [Washington University - St. Louis]. He focused on our issues and I felt like he was a lot more willing to tailor the process to our specific needs, unlike our previous doctor. He went over everything in great detail, allowed us time to ask questions, and was just wonderful to work with the entire time. He genuinely cares about his patients and the outcome of their treatment.
Everything is in one spot, they get you in and out in a timely manner while still preforming the best they can. Every single person I came in contact with had such a positive attitude and was so pleasant to work with. I loved the entire staff [Washington University - St. Louis]! ... They treated me with the utmost respect and care that I needed during this difficult process. ... The nursing staff was wonderful. They made no mistakes and went over everything with me thoroughly.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I came to Dr. Omurtag after we had a very bad experience with another local fertility specialist after a failed IVF cycle. He also came highly recommended by coworkers. During the initial consultation he was very well informed about our process already and had a game plan already in place for our experience with his clinic. He focused on our issues and I felt like he was a lot more willing to tailor the process to our specific needs, unlike our previous doctor. He went over everything in great detail, allowed us time to ask questions, and was just wonderful to work with the entire time. He genuinely cares about his patients and the outcome of their treatment. I have already recommended him to friends, and will return to him later on for additional treatment when needed. Best fertility doctor ever!
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
As hard as the entire process is, try to relax and trust that this fertility clinic has your best interest at heart.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Everyone I came in contact with at this clinic was absolutely wonderful. They treated me with the utmost respect and care that I needed during this difficult process. I couldn't say more positive things about the entire staff, they were perfect!
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We did a full IVF procedure. I went in for a sonohyst to check my ovarian reserve, everything went great. They then started me on birth control pills after my next period, which I took for 3 weeks. I started Lupron 4 days before my birth control ended, then added in Gonal F, and Menopur later on. We did the trigger shot and then egg retrieval, and a 5 day fresh transfer.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
The nursing staff was wonderful. They made no mistakes and went over everything with me thoroughly. They were great to work with and had my best interest at heart. Loved them!
Describe your experience with Washington University School of Medicine.
I have been to more than one fertility clinic, and I have to say, this one was the absolute best, hands down. Everything is in one spot, they get you in and out in a timely manner while still preforming the best they can. Every single person I came in contact with had such a positive attitude and was so pleasant to work with. I loved the entire staff!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
$600ish with insurance benefits, also we has already met our deductible for the year
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
8
NPS
9
Age 29
3 IUI
Unexplained
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Omurtag was efficient and thorough in explaining everything. I first met him during a Zoom consult where he seemed a little brusque, but I thought he was kind and friendly in person. He performed a SIS for me and it was easy and painless. I appreciated that he has a strong social media presence, breaking down infertility topics in videos and participating in Reddit AMAs...Procedures and protocols were thoroughly explained, my questions were always answered, and Dr. Omurtag was friendly and compassionate.
Research is a strong component at this clinic [Washington University School of Medicine], so you may be asked if you’d like to participate in a study or if a student can attend a procedure. The clinic provided a lot of materials about IVF and were very thorough in explaining everything...The nursing staff was fantastic! Very friendly and responsive...Procedures and protocols were thoroughly explained, my questions were always answered, and Dr. Omurtag was friendly and compassionate.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was efficient and thorough in explaining everything. I first met him during a Zoom consult where he seemed a little brusque, but I thought he was kind and friendly in person. He performed a SIS for me and it was easy and painless. I appreciated that he has a strong social media presence, breaking down infertility topics in videos and participating in Reddit AMAs.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
True for any doctor—write down your questions in advance and don’t be afraid to ask them.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Procedures and protocols were thoroughly explained, my questions were always answered, and Dr. Omurtag was friendly and compassionate.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I did four rounds of IUI with Clomid. One was a failed cycle because we missed my ovulation. After that the clinic monitored me much more closely and we completed three rounds. The first resulted in a chemical pregnancy and the remaining two were unsuccessful. We were planning to do a long agonist IVF protocol as our next step but conceived spontaneously while waiting for our genetic screening results to come back.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kate)
The nursing staff was fantastic! Very friendly and responsive.
Describe your experience with Washington University School of Medicine.
Research is a strong component at this clinic, so you may be asked if you’d like to participate in a study or if a student can attend a procedure. The clinic provided a lot of materials about IVF and were very thorough in explaining everything.
What specific things went wrong at Washington University School of Medicine?
  • Provided conflicting information
Describe the specific things that went wrong at Washington University School of Medicine.
One time I received conflicting information about our timeline (we had to wait for genetic testing to come back). It was quickly resolved.
8
Doctor
Kenan Omurtag
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Age 25 - 27
1 IVF
PCOS
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was so Personable every time I saw him. Talked and make me feel comfortable every time I saw him...He is so kind and compassionate! Had a wonderful experience from my first time meeting him in the office to be evaluated and explained everything in a way we could understand why we weren’t get pregnant on our own. Always told us risks and numbers of our chances.
I didn’t notice any weakness [at Washington University School of Medicine]. Everyone knew what they were doing and was on the same page...I do Wish Dr. Omurtag was able to do my transfers personally, but Dr. Keller did an amazing job and I felt at peace having her do it as well! All the lab techs that drew my blood were excellent as well!
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He is so kind and compassionate! Had a wonderful experience from my first time meeting him in the office to be evaluated and explained everything in a way we could understand why we weren’t get pregnant on our own. Always told us risks and numbers of our chances.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust him to help you create your family. It’s not fun going through infertility but having him along side of you was the best decision we’ve made.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was so Personable every time I saw him. Talked and make me feel comfortable every time I saw him.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Egg retrieval was a long of shots and at certain times. Everyone was all on the same page and it was very easy knowing what I needed to do and when!
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
She was so sweet with she called me to tell me one of our transfers didn’t work. So so compassionate in that time of sadness.
Describe your experience with Washington University School of Medicine.
I didn’t notice any weakness. Everyone knew what they were doing and was on the same page. I wish I was Able to meet Kathy and Jessie face to face but that didn’t happen for me. I do Wish Dr. Omurtag was able to do my transfers personally, but Dr. Keller did an amazing job and I felt at peace having her do it as well! All the lab techs that drew my blood were excellent as well!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Insurance covered most of egg retrieval but transferred were out of pocket
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We were only able to transfer one embryo at a time due to the quality of our embryos and my age. I trusted Dr. Omurtag in that decision.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020, Consult
NPS
10
NPS
10
Age 37
Engineer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was very knowledgeable about the process and straight forward about the complications that could arise and the cost associated with it. Overall it was a great experience...I was treated with respect and with kindness...No one "wants" to have to go thru fertility treatments, but if you are in the situation, you are in good hands with Dr. Omurtag. Ask a lot of questions because he has all the answers and explains it in a very easy way to understand.
It took a few months to get an appointment (virtually) [at Washington University School of Medicine], but it was worth the wait. Once we had the appointment, bloodwork and an ultrasound were scheduled within days and everything moved rather quickly. We were comfortable speaking to the nurses and staff and everyone seemed knowledgeable and friendly.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
We had a virtual visit and didn't know what to expect, but it ended up being very informative and helpful. Dr. Omurtag was very knowledgeable about the process and straight forward about the complications that could arise and the cost associated with it. Overall it was a great experience.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
No one "wants" to have to go thru fertility treatments, but if you are in the situation, you are in good hands with Dr. Omurtag. Ask a lot of questions because he has all the answers and explains it in a very easy way to understand.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I was treated with respect and with kindness.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We did not end up doing fertility treatment because we ended up testing negative for a genetic concern we had.
Describe your experience with the nursing staff at Washington University School of Medicine.
The nurses were all friendly and knowledgeable.
Describe your experience with Washington University School of Medicine.
It took a few months to get an appointment (virtually), but it was worth the wait. Once we had the appointment, bloodwork and an ultrasound were scheduled within days and everything moved rather quickly. We were comfortable speaking to the nurses and staff and everyone seemed knowledgeable and friendly.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
The cost would be very high had we gone thru IVF due to the nature of what we trying to do (testing for a genetic mutation in an embryo).
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
Male Factor
PCOS
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Lebovic made sure he listened...created a plan to fit what we wanted...always took the time to call me every step of the way...adjusted my meds and saved me from getting OHSS by stimming me at a slower rate...14 days of stims, using Menopur, GonalF and Cetrotitde...triggered with HCG and Lupron...30 eggs, 19 mature to fertilize.
[At Washington University School of Medicine] My nurse Kate was always there for me and answered any question I had in a timely manner....never had to wait days for replies. She called me quickly with results...Every staff member was so caring and nice...single embryo transfer due to my age
How was your experience with Dan Lebovic at Washington University School of Medicine?
De. Lebovic was a wonderful doctor. He always listen to my wants and needs. He took the time to call and discuss results. He always gave us options and would checkin. He made sure he adjusted my meds and saved me from getting OHSS by stimming me at a slower rate. He throughly explained any changes in plans.
What's one piece of advice would you give a prospective patient of Dan Lebovic at Washington University School of Medicine?
Trust Dr. Lebovic, when he gives you options, ask him which one he thinks is best and why. He will tell you
During treatment, were you treated like a number or a human with Dan Lebovic at Washington University School of Medicine?
Dr. Lebovic made sure he listened and created a plan to fit what we wanted. He always took the time to call me every step of the way
Describe the protocols Dan Lebovic used in your cycles at Washington University School of Medicine and their degree of success.
For my retrieval I did about 14 days of stims, using Menopur, GonalF and Cetrotitde. I triggered with HCG and Lupron. This resulted in 30 eggs, 19 mature to fertilize. My transfer we used estrogen 3 times a day and then pio. My first transfer with Dr. Lebovic is a 4AA and was successful
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kate)
Kate always answers my questions within a hour or two. I never had to wait days for replies. She called me quickly with results.
Describe your experience with Washington University School of Medicine.
My husband and I owe everything to WashU fertility! We came from another clinic feeling defeated after 2 failed embryo transfers. Dr. Lebovic was confident that we would have a favorable outcome and tailored the perfect plan for our IVF cycle. My last clinic I had OHSS after retrieval, WashU made sure that did not happen even with retrieving 30 eggs. We ended up getting 7 highly graded embryos. Our first transfer stuck and I am now 8.5 weeks pregnant! My nurse Kate was always there for me and answered any question I had in a timely manner. Every staff member was so caring and nice. I cannot recommend WashU enough!!!
Describe the costs associated with your care under Dan Lebovic at Washington University School of Medicine.
Luckily we had insurance coverage. So out of pocket we are about $4,000 for everything to include the retrieval and transfer
Describe Dan Lebovic's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
My only option was a single embryo transfer due to my age
10
Doctor
Dan Lebovic
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 30
1 IVF
Male Factor
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was absolutely amazing & I would highly recommend him to anyone going through infertility. We couldn’t have asked for a better fertility doctor-from the very first consultation up until our follow-up appointment and everything in between. He wanted to get to know us as people, and it is so evident that he truly cares about his patients.
Single embryo transfer is what they recommended, and seem to recommend to most younger patients...She [Washington University nurse] never made me feel like I was driving her crazy with all my questions, or that any questions was a dumb question. She was always very thorough with instructions when I was going through my stimulation medicines and her communicating with me was absolutely amazing!
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was absolutely amazing & I would highly recommend him to anyone going through infertility. We couldn’t have asked for a better fertility doctor-from the very first consultation up until our follow-up appointment and everything in between. He wanted to get to know us as people, and it is so evident that he truly cares about his patients.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Go to Dr. Omurtag with no hesitations! :)
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
To Dr. Omurtag, I didn’t feel like a normal patient. He wanted to get to know us as people, not just patients of his.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We had male factor infertility. My husband had a TESE procedure done then I was put on STIM meds, we had our egg retrieval then our 5-day fresh transfer.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy Shelton )
We absolutely loved our fertility nurse. She never made me feel like I was driving her crazy with all my questions, or that any questions was a dumb question. She was always very thorough with instructions when I was going through my stimulation medicines and her communicating with me was absolutely amazing!
Describe your experience with Washington University School of Medicine.
WashU Fertility Clinic is the best in the area. You won’t find a better clinic to assist with infertility issues. They all show so much love and compassion for their patients. From the ladies in the front office, ultrasound techs, the ladies in the lab, our surgical team, to the fertility doctors..all amazing!!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
IVF is costly but WashU provided fertility financing options. We were made aware of the costs upfront so there were no hidden fees or surprises.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Single embryo transfer is what they recommended, and seem to recommend to most younger patients
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2023, Successful
NPS
10
NPS
10
Age 42
European
Income $100K - $199K
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Awesome expert doctor. No complaints or suggestions, this doctor [Dr. Dan Lebovic] knows what he is doing...I’m so grateful. He was calm and made sure understood everything. Infertility is not easy but going to this doctor made the process make sense. The doctor knew my history and status. The expert care shined through and I would recommend people to go to this doctor for successful IVF care. Thank you!
No weaknesses. They have this process down. I’m so thankful. It is pricey but really it is everywhere and its cost of the process. Make sure that you understand the cost before going forward...The nurses and other staff was 100% professionals. I loved working with them...This doctor [Dr. Dan Lebovic] was great, I felt heard and supported. Very open with me of the risks and the possibilities. I was encouraged during this process and every professional I worked with was 100% the best in the business.
How was your experience with Dan Lebovic at Washington University School of Medicine?
Awesome expert doctor. No complaints or suggestions, this doctor knows what he is doing. I’m so glad he works with Wash U. I’m so grateful. He was calm and made sure understood everything. Infertility is not easy but going to this doctor made the process make sense. The doctor knew my history and status. The expert care shined through and I would recommend people to go to this doctor for successful IVF care. Thank you!
What's one piece of advice would you give a prospective patient of Dan Lebovic at Washington University School of Medicine?
Ask questions and follow the advice of the doctor. Share concerns.
During treatment, were you treated like a number or a human with Dan Lebovic at Washington University School of Medicine?
This doctor was great, I felt heard and supported. Very open with me of the risks and the possibilities. I was encouraged during this process and every professional I worked with was 100% the best in the business.
Describe the protocols Dan Lebovic used in your cycles at Washington University School of Medicine and their degree of success.
I had frozen embryos so I had to take prescriptions prior to my transfer and then I’m still on prescriptions after the transfer. Medication is a huge piece of the process.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Katie )
The nurses and other staff was 100% professionals. I loved working with them.
Describe your experience with Washington University School of Medicine.
No weaknesses. They have this process down. I’m so thankful. It is pricey but really it is everywhere and its cost of the process. Make sure that you understand the cost before going forward. I have to say that the cost is nothing if you are able to get the positive results. I wish more insurance covered this amazing service. I think that people deserve this kind of medical attention and treatment if needed. Everyone should have access to infertility care.
10
Doctor
Dan Lebovic
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 36
3 IUI
1 IVF
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Omurtag was direct and personal in his communication. I had a complete understanding of the timeline, procedures, risks/benefits, providers involved in our case, etc. that we would encounter during our treatment...did a great job presenting relevant medical information regarding our treatment in a personal and professional manner...The providers at the clinic are very helpful so do not hesitate to ask questions especially if you do not have prior knowledge of fertility treatment...
My nurse [at Washington U Fertility], Kim was amazing! She was an incredible resource during treatment, quick to answer any questions, helpful in navigating resources for medications, and incredibly compassionate...The clinic was very prompt with appointments, easy to schedule with, friendly, clean, and resourceful...I was in contact with a variety of individuals during our treatment (i.e., ultrasound technicians, nurses, doctors, etc.) and every individual was kind and professional...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I had a wonderful experience with Dr. Omurtag and the Wash U Fertility clinic. Dr Omurtag was direct and personal in his communication. I had a complete understanding of the timeline, procedures, risks/benefits, providers involved in our case, etc. that we would encounter during our treatment. I would strongly recommend Dr. Omurtag and his fellow practitioners to those seeing fertility treatment.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
The providers at the clinic are very helpful so do not hesitate to ask questions especially if you do not have prior knowledge of fertility treatment.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag did a great job presenting relevant medical information regarding our treatment in a personal and professional manner.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kim)
My nurse, Kim was amazing! She was an incredible resource during treatment, quick to answer any questions, helpful in navigating resources for medications, and incredibly compassionate. She was one of the individuals I was looking forward to sharing the news of our sons birth.
Describe your experience with Washington University School of Medicine.
The clinic was very prompt with appointments, easy to schedule with, friendly, clean, and resourceful. I would strongly recommend the Wash U fertility clinic to any individual. I was in contact with a variety of individuals during our treatment (i.e., ultrasound technicians, nurses, doctors, etc.) and every individual was kind and professional. We are incredibly thankful to have used Wash U and have recently celebrated the arrival of our son thanks to this team.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
We paid out-of-pocket for fertility treatment.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 37 - 38
1 IVF
Unexplained
European
Income $200K - $499K
Business Executive
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag is a great teacher but understands he is not talking to medical students...was matter of fact, helping me to be confident in the path we were taking...took the time to answer questions and made sure I always understood the next steps...never felt rushed or had to wait beyond an hour or two for responses to my questions
Strengths [or Washington University School of Medicine]...was responsive, flexible appointments, comfortable, easy to find, empathetic, clean...Weaknesses... they were not close enough to where I live, but that is a personal problem...staff at WashU were FANTASTIC...responsive, knowledgeable, respectful, and compassionate people
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is a great teacher but understands he is not talking to medical students. He was matter of fact, helping me to be confident in the path we were taking. He took the time to answer questions and made sure I always understood the next steps.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
He is a great doctor. You would be remiss not to request him as your physician.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
The nursing staff and doctors answered all questions, exhibited empathy, and went above and beyond to make me feel like I was part of their family. I never felt rushed or had to wait beyond an hour or two for responses to my questions.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kim and Jessie were the two nurses I spoke with the most.)
The staff at WashU were FANTASTIC. They have set a bar so high for quality of service. They were responsive, knowledgeable, respectful, and compassionate people. I trusted them wholeheartedly with what we were trying to do.
Describe your experience with Washington University School of Medicine.
Strengths: The strengths vastly outweigh the negatives. This clinic was responsive, flexible appointments, comfortable, easy to find, empathetic, clean Weaknesses: I only can identify one weakness, and that was they were not close enough to where I live, but that is a personal problem, not a them problem.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I was fortunate and had insurance coverage for all treatments.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2022 - 2023, Unknown Success
NPS
9
NPS
10
Age 38 - 39
1 IVF
Male Factor
European
Income $100K - $199K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Lebovic is very educated and a great resource for everything relating to infertility. He does not sugarcoat the truth. Most likely if Dr. Lebovic was not as direct with my maternal age in relation to a diminishing quality of eggs down the road, I would still be toying with doing IVF and maybe would not have gotten as positive of an outcome if he hadn’t said it like it was...He has a caring attitude and wants the best for each patient.
They [Washington University School of Medicine] know what they are doing. They are a well-oiled machine. I loved that all of my treatments were handled in the same office and the office ran like clockwork. I never had to wait too long for any appointment. My ability to make an appointment was also very easy. The whole team is very educated and work well together...All of the nurses showed compassion and quickness in response.
How was your experience with Dan Lebovic at Washington University School of Medicine?
Dr. Lebovic is very educated and a great resource for everything relating to infertility. He does not sugarcoat the truth. Most likely if Dr. Lebovic was not as direct with my maternal age in relation to a diminishing quality of eggs down the road, I would still be toying with doing IVF and maybe would not have gotten as positive of an outcome if he hadn’t said it like it was.
What's one piece of advice would you give a prospective patient of Dan Lebovic at Washington University School of Medicine?
Ask questions and do not be discouraged if the answers are not what you want to hear.
During treatment, were you treated like a number or a human with Dan Lebovic at Washington University School of Medicine?
He has a caring attitude and wants the best for each patient.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kate)
All of the nurses showed compassion and quickness in response.
Describe your experience with Washington University School of Medicine.
They know what they are doing. They are a well-oiled machine. I loved that all of my treatments were handled in the same office and the office ran like clockwork. I never had to wait too long for any appointment. My ability to make an appointment was also very easy. The whole team is very educated and work well together.
Describe your experience with your monitoring appointments at Washington University School of Medicine.
It was very easy to make appointments when I needed them to be.
9
Doctor
Dan Lebovic
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017 - 2021, Successful
NPS
10
NPS
10
PCOS
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
after meeting with him [Dr. Omurtag], I knew he had my best interest at heart and that he would exhaust every avenue to help me in my journey. He and his staff are very organized, personable, caring, kind, and understanding...I always felt informed and included on all aspects of my care. It was always comforting to know that I was a priority and that there was always a plan in terms of my care...
Everyone [at Washington University School of Medicine] was supportive, encouraging, organized, understanding, and helpful. I never felt alone and was always included in communications about my care...He [Dr. Omurtag] and his staff are very organized, personable, caring, kind, and understanding...I always felt informed and included on all aspects of my care. It was always comforting to know that I was a priority and that there was always a plan in terms of my care...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
I was extremely impressed with Dr. Omurtag and his staff. Prior to coming to them, I was doubtful I would ever reach my goal of having children. However, after meeting with him, I knew he had my best interest at heart and that he would exhaust every avenue to help me in my journey. He and his staff are very organized, personable, caring, kind, and understanding. Thanks to them, I have two beautiful babies.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust the process.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
I always felt informed and included on all aspects of my care. It was always comforting to know that I was a priority and that there was always a plan in terms of my care. I was never in doubt that I was receiving the best care.
Describe your experience with Washington University School of Medicine.
I can only talk about the strengths. Everyone was supportive, encouraging, organized, understanding, and helpful. I never felt alone and was always included in communications about my care. I would recommend them to anyone needing fertility assistance.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2021, Successful
NPS
10
NPS
10
Age 30 - 34
2 IUI
3 IVF
Diminished Ovarian Reserve
Male Factor
European
Income $100K - $199K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was professional, compassionate, and a doctor that we chose to return to to expand our family for a second successful treatment. After a miscarriage, Dr. Omurtag grieved with us and helped us develop next steps...Everyone at the clinic is kind and cares about your success. I always felt like a valued patient. While this was definitely a stressful time due to our anxiety of trying to conceive, the entire staff at the clinic made us feel much better about the process...
Everyone at the clinic [Washington University School of Medicine] is kind and cares about your success. I always felt like a valued patient. While this was definitely a stressful time due to our anxiety of trying to conceive, the entire staff at the clinic made us feel much better about the process...Dr. Omurtag took the time to meet with us, answer all questions, explain the process and likely outcomes, and made us feel normal...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was professional, compassionate, and a doctor that we chose to return to to expand our family for a second successful treatment. After a miscarriage, Dr. Omurtag grieved with us and helped us develop next steps.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag has helped us and several friends to conceive.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag took the time to meet with us, answer all questions, explain the process and likely outcomes, and made us feel normal.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Everyone that we worked with at Wash U was professional, kind, and helpful. Although it was a bit of a longer drive for us to get downtown, each experience was wonderful from the receptionist to the doctor to the nursing staff.
Describe your experience with Washington University School of Medicine.
Everyone at the clinic is kind and cares about your success. I always felt like a valued patient. While this was definitely a stressful time due to our anxiety of trying to conceive, the entire staff at the clinic made us feel much better about the process.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 31 - 32
2 IUI
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Omurtag was very compassionate and helpful. He took the time to answer all of our questions and concerns completely. He was available to answer questions when we needed it. We could really tell that he cared about us and cared about our outcome. We never felt as if we were "just another number."..
From start to finish, and even after treatment, the doctors and staff [of Washington University School of Medicine] are there for you. They are compassionate at all times and they celebrate your wins with you. They are very knowledgeable about all of the procedures and are honest about everything, including what your chances of conception are.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was very compassionate and helpful. He took the time to answer all of our questions and concerns completely. He was available to answer questions when we needed it. We could really tell that he cared about us and cared about our outcome. We never felt as if we were "just another number."
Describe your experience with Washington University School of Medicine.
From start to finish, and even after treatment, the doctors and staff are there for you. They are compassionate at all times and they celebrate your wins with you. They are very knowledgeable about all of the procedures and are honest about everything, including what your chances of conception are.
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 28
1 IVF
Anovulation
Male Factor
PCOS
Income $100K - $199K
Consultant
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
We absolutely love Dr. Omurtag. Our goal was his goal. We never felt rushed or unwelcome. Each visit was thoroughly explained. We couldn’t imagine our journey with anyone else...Communication and dedication exceeded expectations...Our plan was specific to us. We always had our questions answered immediately...Listen and do not be afraid to ask questions
The [Washington University School of Medicine] staff was wonderful all around. We were always treated with respect. Appointments were seen on time and the waiting area was very welcoming! We appreciated a calming atmosphere during our visits...Communication and dedication exceeded expectations. We absolutely love Dr. Omurtag. Our goal was his goal. We never felt rushed or unwelcome. Each visit was thoroughly explained. We couldn’t imagine our journey with anyone else!
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Communication and dedication exceeded expectations. We absolutely love Dr. Omurtag. Our goal was his goal. We never felt rushed or unwelcome. Each visit was thoroughly explained. We couldn’t imagine our journey with anyone else!
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Listen and do not be afraid to ask questions
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Our plan was specific to us. We always had our questions answered immediately
Describe your experience with the nursing staff at Washington University School of Medicine.
Kathy and Jessie are each equally as amazing as the other!
Describe your experience with Washington University School of Medicine.
The staff was wonderful all around. We were always treated with respect. Appointments were seen on time and the waiting area was very welcoming! We appreciated a calming atmosphere during our visits!
10
Doctor
Kenan Omurtag
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Washington University School of Medicine
St. Louis - Central West End
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5