This is the most recent data from the CDC. The CDC cautions that it should not be used to compare doctors and clinics. This data represents the outcomes of IVF cycles when using a person's own eggs.
For more information please see our FAQs.
Where you see a “?” on the chart, a clinic has done fewer than 20 cycles in this category and age range, so the CDC says showing percentages from this small data set would be misleading and unreliable.
Dr. Jimenez and her staff has made us feel comfortable and are so attentive. They treat you like family! They are always accessible and are there for you! I can’t say enough about how much we appreciate her staff! They go above and beyond for their patients and their dream for a family!!... She takes the time to answer all your questions and address all your concerns. If we got home and forgot questions or concerns she was an email away and always got back to us quickly either same day or next day if we emailed at night.
The entire clinic staff [Washington University] is very helpful and friendly from the minute to walk in to the second you leave!! Great communication!! I can’t think of any weaknesses. It truly is an incredible staff! They are patient and if they didn’t know the answer to my question, they were able to get me to someone who did very easily!!... Given we had no fertility coverage, we were always made aware of the out of pocket costs for everything. There was never any cost surprises. They made sure we had and knew all our options in regards to the cost and financing.
How was your experience with Patricia Jimenez at Washington University School of Medicine?
She takes the time to answer all your questions and address all your concerns. If we got home and forgot questions or concerns she was an email away and always got back to us quickly either same day or next day if we emailed at night. She worked with us as far as timing for our IUIs. We drove 2 hrs to see her. She always made us feel more like family instead of a patient!!
What's one piece of advice would you give a prospective patient of Patricia Jimenez at Washington University School of Medicine?
Definitely be prepared to hear a lot of information. She covers everything and is very thorough! Take paper with you to jot down notes if you’d like.
During treatment, were you treated like a number or a human with Patricia Jimenez at Washington University School of Medicine?
Dr. Jimenez and her staff has made us feel comfortable and are so attentive. They treat you like family! They are always accessible and are there for you! I can’t say enough about how much we appreciate her staff! They go above and beyond for their patients and their dream for a family!!
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Denise )
They are all amazing!! Very attentive! They treated us like family! They went above and beyond!
Describe your experience with Washington University School of Medicine.
The entire clinic staff is very helpful and friendly from the minute to walk in to the second you leave!! Great communication!! I can’t think of any weaknesses. It truly is an incredible staff! They are patient and if they didn’t know the answer to my question, they were able to get me to someone who did very easily!!
Describe the costs associated with your care under Patricia Jimenez at Washington University School of Medicine.
Given we had no fertility coverage, we were always made aware of the out of pocket costs for everything. There was never any cost surprises. They made sure we had and knew all our options in regards to the cost and financing.
Describe Patricia Jimenez's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I’m 38 and she was comfortable with a 2 embryo transfer. It was more up to me to decide after considering risks and benefits.
Dr. Keller is very knowledgeable and an expert in her field. I've never felt she has pushed us into spending more money than we absolutely have to.... She never rushes us out of the office and takes the time to answer all questions thoroughly. She often seems flustered or nervous... In 2016 I did 3 clomid IUIs without trigger shot.... I was disappointed that no Ultrasound or hCG blood levels were obtained during any of the cycles.
The volume of patients and staff allows them [Washington U School of Medicine] to be open every day of the week so you never have to delay your IUI until the Monday after your Friday surge.... Once a week all of the doctors in the practice meet to discuss all of their patients.... The line to check in can get long some days but once checked in blood draws and Ultrasounds are done quickly.
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr. Keller is very knowledgeable and an expert in her field. I've never felt she has pushed us into spending more money than we absolutely have to. She has not recommended PGS testing for our second IVF cycle, citing that it does not improve birth rates. She never rushes us out of the office and takes the time to answer all questions thoroughly. She often seems flustered or nervous and for that reason I would recommend other doctors in this practice over her.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Do your research. Ask questions. Tell her what's bothering you. Trust her plan of care.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
The staff and Dr. Keller all seem invested in a positive outcome for us. When I came in with suspected miscarriage everyone was very somber and supportive. It seemed like they were disappointed along with us.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
In 2016 I did 3 clomid IUIs without trigger shot. None were successful and I was disappointed that no Ultrasound or hCG blood levels were obtained during any of the cycles. I didn't see Dr. Keller at all during this time and really felt like nobody cared if they were successful or not.
Cycle 1 IVF was better. I do not have ovulatory dysfunction so Keller recommend an agonist protocol for my first IVF cycle. In retrospect I responded quickly to the medications, maybe too quickly because we got 10 eggs and only 2 5-day embryos. Our fresh transfer resulted in a chemical pregnancy and our FET resulted in a miscarriage at 7 weeks. Dr. Keller said that a quick stimulation can result in poorer egg quality. For cycle two she is doing a long antagonist which will hopefully allow slower development of my follicles and give better egg quality.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Amy)
Amy is very knowledgeable and professional. She is prompt to call with results and communicates effectively with Dr. Keller and her patients. She's not particularly friendly but I trust her.
Describe your experience with Washington University School of Medicine.
In my opinion this is the only place to go for fertility treatment in the St. Louis area. The volume of patients and staff allows them to be open every day of the week so you never have to delay your IUI until the Monday after your Friday surge. They also have their own embryology lab and the ability to do your egg retrieval on Sundays if that's when your follicles are ready.
Once a week all of the doctors in the practice meet to discuss all of their patients. This means you don't have just one doctor, you have six physicians collaborating on YOUR plan. Also they have the entire Barnes Jewish Hospital complex and doctors at their disposal. This means that for example if you have endometriosis that requires surgery, they can refer you to someone in their system who can perform your surgery. Because they share that same computer systems, all the physicians are on the same page about your care.
Weaknesses include: lack of privacy when checking in; the woman checking me in always asks if I want to pay my bill before I've ever received a bill in the mail; the Ultrasound techs are not friendly.
Describe your experience with your monitoring appointments at Washington University School of Medicine.
The line to check in can get long some days but once checked in blood draws and Ultrasounds are done quickly.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
I think IUIs were around $350 each plus the copay for Clomid.
For one egg retrieval/IVF with ICSI, a frozen transfer and fresh transfer we paid almost $13k and my insurance covered $4k.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr. Keller was open to both single and double embryo transfer for us. We elected single transfer to avoid a twin or triplet pregnancy.
You will not see her [Dr. Valerie Ratts] for ever visit during an actual treatment cycle. The doctors work on rotation so any of the doctors could be doing the retrieval and transfer. I always fell on a different doctors rotation and absolutely loved them all.... My first cycle was a fresh 3 day transfer. I went in for many visits to monitor egg growth and lining checks. Once I had the retrieval, I was called in for a 3 day transfer to transfer 2 embryos. They gave us the option for 1, but we chose 2 on the doctors recommendations. The cycle failed. The next cycle was a frozen transfer. Not all our embryos made it to day 5. We had 1 left.
Costs for IVF [at Wash U] range from 12-15,000 for a retrieval and fresh transfer. I went through a place in CA to finance and provide cost for 1 fresh, 1 frozen for less than in office. The second fresh, frozen we purchased I lost out on some of the $ I had paid in due to not having any embryos survive to 5 days for a frozen transfer. The clinic had the money but since it was contractually linked to the fresh cycle, it is not allowed to be applied to future cycles.
How was your experience with Valerie Ratts at Washington University School of Medicine?
I love have Dr. Rattes for a doctor. I wish a cycle would have worked, but she continues to look for ways to adjust the cycle. She is a caring human being would will have the difficult conversations when needed.
What's one piece of advice would you give a prospective patient of Valerie Ratts at Washington University School of Medicine?
You will not see her for ever visit during an actual treatment cycle. The doctors work on rotation so any of the doctors could be doing the retrieval and transfer. I always fell on a different doctors rotation and absolutely loved them all.
During treatment, were you treated like a number or a human with Valerie Ratts at Washington University School of Medicine?
Dr. Ratts will personally call you following a failed cycle after the team has met. She will answer any questions you have and discuss the next treatment options. Also, during treatment or consultation if my husband and I had questions while we were in the office, she would sit down to help answer them even if our time was over.
Describe the protocols Valerie Ratts used in your cycles at Washington University School of Medicine and their degree of success.
My first cycle was a fresh 3 day transfer. I went in for many visits to monitor egg growth and lining checks. Once I had the retrieval, I was called in for a 3 day transfer to transfer 2 embryos. They gave us the option for 1, but we chose 2 on the doctors recommendations. The cycle failed. The next cycle was a frozen transfer. Not all our embryos made it to day 5. We had 1 left. Cycle was much easier. Took estradiol before and then progesterone after transfer. The cycle also failed. I did a second retrieval, 3rd transfer (2nd fresh). Cycle was much like the First only the stemmed harder to try for more eggs. More eggs were immature and didn’t get to be fertilized. 2 embryos transferred on fresh cycle day 3. Failed. No embryos survived to 5 days.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Mary)
Anytime I had any questions at all, I could call and I would hear back with them. They worked with me to figure out if I needed to order extra meds the closer I got to retrieval/transfer so that I didn’t waste a ton of money (it always fell at a weekend). She was great all around. Very helpful and calmed my nerves many times.
Describe your experience with Washington University School of Medicine.
During cycle, you could see any doctor depending who is on rotation. They work together and they work around the patients cycle, not a M-F schedule. For appointments to check lining, eggs, and blood, appts would take maybe 5-10 min. It took me longer to drive there than to actually have an appt. I was always able to go back to work so I wasn’t loosing all my sick days.
Describe the costs associated with your care under Valerie Ratts at Washington University School of Medicine.
Costs for IVF range from 12-15,000 for a retrieval and fresh transfer. I went through a place in CA to finance and provide cost for 1 fresh, 1 frozen for less than in office. The second fresh, frozen we purchased I lost out on some of the $ I had paid in due to not having any embryos survive to 5 days for a frozen transfer. The clinic had the money but since it was contractually linked to the fresh cycle, it is not allowed to be applied to future cycles.
Dr. Omurtag was very aware of how difficult this process was and was always willing to work with my husband and me to find a treatment plan that worked for us. He listened to our concerns and made us feel good about moving forward. He was also very helpful in explaining our treatment.... Dr. Omurtag is a very helpful and compassionate doctor. He helped us navigate through a very frustrating and disappointing time in our life, which ended up resulting in the birth of our son. He was very informative and straightforward, but also listened to our concerns and reservations. I can’t recommend Dr. Omurtag and his staff enough!!
[Wash U is] Very organized, friendly, and helpful. Great and making sure you are informed and always willing to answer your questions. I never had to wait too long for appointments either. It was very easy to get ahold of my nurse or doctor.... Cathy was always very helpful and informative. She did the one IUI I had with Wash U. She was great about answering all of my questions.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is a very helpful and compassionate doctor. He helped us navigate through a very frustrating and disappointing time in our life, which ended up resulting in the birth of our son. He was very informative and straightforward, but also listened to our concerns and reservations. I can’t recommend Dr. Omurtag and his staff enough!!
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust the process and try to be patient. Also, don’t be afraid to advocate for yourself and ask questions.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was very aware of how difficult this process was and was always willing to work with my husband and me to find a treatment plan that worked for us. He listened to our concerns and made us feel good about moving forward. He was also very helpful in explaining our treatment.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
First we tried a medicated cycle with injections and an IUI. I over responded to the injections and had to wait 2 months for my ovaries to go down. Didn’t get to the IUI that time.
We tried again, this time with less dosage and an IUI, by resulted in a negative pregnancy test.
After that, we were ready to move forward with IVF. I used injections for 4-5 days (Gonal F, Menopur, and Lupron). My egg retrieval resulted in 32 eggs, 19 were mature, and we decided, as a personal decision to only fertilize 10. We did a fresh transfer with one of our day 5 embryos and ended up freezing the remaining four embryos we had for future use.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Cathy)
Cathy was always very helpful and informative. She did the one IUI I had with Wash U. She was great about answering all of my questions.
Describe your experience with Washington University School of Medicine.
Very organized, friendly, and helpful. Great and making sure you are informed and always willing to answer your questions. I never had to wait too long for appointments either. It was very easy to get ahold of my nurse or doctor.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Insurance covered our IVF treatment so I’m not sure. Medications cost us $3,000 out of pocket, and we had to put $600 (if I remember correctly) down to be financially clear.
I have always felt like a human under the care of Dr. Keller.... The first appointment we had with Dr. Keller to meet to chat about IVF was one I will never forget. After sitting with her, discussing all that is involved with IVF, Dr. Keller looked at us and said, "I want you to get your baby! That is my goal here!". It made me feel as if I wasn't alone and I felt as if my husband and I are in the best hands.... she is trustworthy and will fight for the best care for you.
Washington University Fertility and Reproductive Medicine Center is well known and the doctors there have the best communication with their patients.... The nursing staff and the care coordinator have been wonderful so far in our journey through IVF. My husband and I tend to have many questions because we are both nurses. They call back in a timely manner and always seem to find the answers if they don't have them for us right away.
How was your experience with Sarah Keller at Washington University School of Medicine?
Being a nurse, I have learned about effective communication. Having effective communication with physicians is always key to experience excellent care. After my husband and I miscarried our baby boy at 17 weeks, I learned to be an advocate for my care even more. I did not have complications after my D&C surgery after miscarriage. I however was diagnosed with an uterine arterial venous malformation which is very rare. I was under my general OBGYN at the time I was diagnosed and Dr. Keller which is my infertility specialist. Many doctors were consulted to see if they had an idea of how to treat the AVM in my uterus. A month or so after my diagnosis, I was told it would not be in my best interest to carry children for my safety and health. Dr. Keller was my main physician who helped me through my time of this diagnosis. She understood how hard this time was because we have never had any children and I was only 26 years old at the time. Every time I was seen by her, I felt as if she was fighting for answers for my husband and I, seeing everything in our best interest. Time went by and I ended up hemorrhaging, which is a complication of the uterine AVM, and admitted to the hospital multiple times in a months span. While the bleeding would start and stop, the doctors were trying to figure out how to save my fertility without doing anything to drastic. After failed attempts to do so, I ultimately had to make the decision to get a hysterectomy for my health and safety. Dr. Keller was always there, one call away, to answer all my questions and concerns. I wanted to make sure that this was the best decision for myself and that there weren't any other options available. I trusted her decision, as did my husband. Now, fast forward to a little over a year later, and were are about to do an IVF cycle to ultimately have a surrogate carry our baby. After a couple of months of trying to heal mentally and physically, my husband and I are ready for our next steps into starting our family. The first appointment we had with Dr. Keller to meet to chat about IVF was one I will never forget. After sitting with her, discussing all that is involved with IVF, Dr. Keller looked at us and said, "I want you to get your baby! That is my goal here!". It made me feel as if I wasn't alone and I felt as if my husband and I are in the best hands. She always asks how I am doing when I meet with her, how I am healing, and just how I feel overall. My experiences that I have gone through in the past year and half are something I never expected. I never dreamt of not being able to carry our children. It sure does make it easier having Dr. Keller sincerely care about my husband and I and our ultimate goal which is to start our family. There is nothing bad I could say about Dr. Keller!
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
That she is trustworthy and will fight for the best care for you. She will always listen and respect your decisions. Effective communication!
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
I have always felt like a human under the care of Dr. Keller. After going through some testing for infertility, we became pregnant on our own. We miscarried our baby boy at 17 weeks. I was then diagnosed with an AVM in my uterus and ended up hemorrhaging a month after my miscarriage. I was in and out of the hospital with complications and trying to figure out how to save my fertility with my new diagnosis. I was always in contact with Dr. Keller and trusted her input on everything regarding our decisions. Ultimately, a hysterectomy had to happen for my safety and health. At age 26, with no children, it was and for ever will be the hardest decision of my life. Dr. Keller was there for my husband and I during that time and is now guiding us through IVF to do egg retrieval to have a surrogate. I am forever thankful for her care!
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
I am about 3 weeks away from our very first round of IVF.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Susan )
The nursing staff and the care coordinator have been wonderful so far in our journey through IVF. My husband and I tend to have many questions because we are both nurses. They call back in a timely manner and always seem to find the answers if they don't have them for us right away.
Describe your experience with Washington University School of Medicine.
Washington University Fertility and Reproductive Medicine Center is well known and the doctors there have the best communication with their patients. They do egg retrievals 7 days a week, and they don't clump everyone into cycles together. They are able to work with each patient one on one.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
I will know a more detailed cost estimate soon. Since we are just beginning our first IVF cycle, I am not sure of the overall costs. I estimate it being close to $20,000.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr. Keller has discussed her approach to both because of us needing to use a surrogate since I cannot carry. The decision mainly depends on the surrogate and what they agree too, but she does mention it is best to not do a multiple embryo transfer for surrogate to carry. It costs more and many more risks involve is my understanding.
She [Dr. Keller] was prepared at meetings and worked with us, our expectations and personally reviewed our outcomes....She was open to sugggestions of next steps in treatment and was very knowledgeable in statistics of different procedures like scratch test, assisted hatching, ICSI, etc and she explained procedures and set up expectations for us...the weakness- because of her compassion I think she was less direct than we needed about my diagnosis of diminished ovarian reserve.
There are a lot of patients at this clinic [Wash U] but you wouldn’t know it. I don’t know how they remain so personable with so many people in and out the door. We use a patient portal system and everyone is always quick to respond...I can’t enough about the nursing staff at the clinic. They really kept me going and we there for me when I cried. I loved the nursing staff at the clinic. They knew me by name and were extremely compassionate and excited for us in every cycle.
How was your experience with Sarah Keller at Washington University School of Medicine?
Strengths- she knew our history and us as people. She was open to sugggestions of next steps in treatment and was very knowledgeable in statistics of different procedures like scratch test, assisted hatching, ICSI, etc and she explained procedures and set up expectations for us. She truly cared about us as a couple. She even talked us through next steps on another cycle right after her father passed away. She is selfless.
The weakness- because of her compassion I think she was less direct than we needed about my diagnosis of diminished ovarian reserve. She expressed the panel of docs at clinic would advocate for donor eggs but said we could continue to try. In hindsight I feel it would have been better to be more blunt about our chances with own eggs so we could have moved forward with donor eggs sooner. Overall, I think we had to come to that acceptance before anything. I’m glad she introduced the topic to us and moved ahead with lightening speed thereafter
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Be proactive and know what you want. She will be there to support your treatment plan and advocate for you.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
Because she knew me and my husband as people and our history. She was prepared at meetings and worked with us, our expectations and personally reviewed our outcomes. She cared about me with every negative pregnancy test that happened. She helped us do clinic cycles in between IVF cycles to increase our chances.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
With DOR- we tried femara cycle day 5-9 plus follistim but had to convert to IUI. We did 2 antagonist cycles with gonal-f (225) and menopur (225) with one cycle doing an estrogen prime. Last cycle we did estrogen prime plus micro dose Lupron flare anatagonist
Describe your experience with the nursing staff at Washington University School of Medicine.
I can’t enough about the nursing staff at the clinic. They really kept me going and we there for me when I cried. I loved the nursing staff at the clinic. They knew me by name and were extremely compassionate and excited for us in every cycle.
Describe your experience with Washington University School of Medicine.
There are a lot of patients at this clinic but you wouldn’t know it. I don’t know how they remain so personable with so many people in and out the door. We use a patient portal system and everyone is always quick to respond
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
We had help with insurance. The largest out of pocket cost was donor reimbursement fees which were $5000 plus adminustrative costs which were $3000
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
She showed us her statistics at the clinic and discussed risks, benefits and chances with eSET & multiple transfers but left the decision up to us ultimately
Dr. Jungheim was very friendly and explained everything to me in terms I could understand. She even drew pictures to explain various steps. Before meeting with her, she reviewed my file very thoroughly and didn't offer any procedure she didn't think I would need...She is very understanding and will answer any of your questions without reservation....A different doctor did my retrieval and transfer because they work as a team....
They (Wash U- CWE) were very understanding, great listeners, could compassionate, understanding, and informative. I never felt that I couldn't ask them something....The only weakness is the front desk staff. Although they are timely, they are just very cold. Once you get past the waiting area it becomes a great experience and everyone calms your nerves....It was efficient and I loved that they were first thing in the morning so I could still make it to work on time.
How was your experience with Emily Jungheim at Washington University School of Medicine?
Dr. Jungheim was very friendly and explained everything to me in terms I could understand. She even drew pictures to explain various steps. Before meeting with her, she reviewed my file very thoroughly and didn't offer any procedure she didn't think I would need considering I had been through so much before going to this specific clinic.
What's one piece of advice would you give a prospective patient of Emily Jungheim at Washington University School of Medicine?
Know that you work with all doctors and not with just the one you see the first time. A different doctor did my retrieval and transfer because they work as a team. She is very understanding and will answer any of your questions without reservation.
During treatment, were you treated like a number or a human with Emily Jungheim at Washington University School of Medicine?
The doctors and nurses were always wonderful. The front desk staff was unfriendly and very unwelcoming. They never even greeted you with a "Good Morning" to ease your anxiety.
Describe the protocols Emily Jungheim used in your cycles at Washington University School of Medicine and their degree of success.
I was on the long agonist protocol. I started Dec. 24 with my first shot and triggered Jan. 14. I started taking all 3 shots by Dec. 31 I believe. I felt bloated at times and had one headache, but overall I wasn't miserable. I am currently in the TWW so I don't have results.
Describe your experience with the nursing staff at Washington University School of Medicine.
They were very understanding, great listeners, could compassionate, understanding, and informative. I never felt that I couldn't ask them something. They even handled my one complaint with instructions for the POU shot well and were interested in what I found helpful.
Describe your experience with Washington University School of Medicine.
The only weakness is the front desk staff. Although they are timely, they are just very cold. Once you get past the waiting area it becomes a great experience and everyone calms your nerves. The introduction session was amazing and very informative!
Describe your experience with your monitoring appointments at Washington University School of Medicine.
It was efficient and I loved that they were first thing in the morning so I could still make it to work on time.
Describe the costs associated with your care under Emily Jungheim at Washington University School of Medicine.
$325 just for the initial appointment consultation. $130 for the trial embryo transfer.... Those are the only two bills I remember the amounts of.
Describe Emily Jungheim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I felt rushed in this decision. We were thinking initially that it would be a single embryo, and when I went in for my egg retrieval and saw a different doctor, he said he was worried there is a cause other than my endometriosis and would recommend ICSI just to increase our chances of being successful this first round. At transfer and showed me two embryos and said the 3 wasn't looking good and probably wouldn't freeze. He said of the two was was a really good 7 cell and the other was a 6 cell but it appeared the cells were starting to merge so he wasn't as sure of it. Using the amendment logic he had with retrieval, and not wanting to live with regrets, we went with 2.
What specific things went wrong at Washington University School of Medicine?
Provided conflicting information
Describe the specific things that went wrong at Washington University School of Medicine.
One morning the front desk told me I didn't have an appointment when I knew I did. I waited for almost an hour before the realizes it somehow got placed under my maiden name... I've been married 5 years and never went to this clinic under my maiden name.
[Dr. Randall Odem] He was very straight forward during our tele conference. He was very friendly and seemed postive that we would have success without any issues...The only treatment startegies we tried after my miscarriage were to try Clomid. Although I have always ovulated every month, we thought this might give the sperm an extra target
[nurse of Washington University School of Medicine] They were always quick to return phone calls and answer any questions I had...The front office staff was always very friendly and kind. They were helpful with appointments and payments. The was one issue when the price for IUI had increased and we were not aware until the day of our appointment which was very frustrating, given how expensive it is in the first place.
How was your experience with Randall Odem (retired) at Washington University School of Medicine?
He was very straight forward during our tele conference. He was very friendly and seemed postive that we would have success without any issues. That was the only time we met Dr. Odem. Our phsycial visits to the office, which is a 3 hour drive, was always pleasant however we never met Dr. Odem face to face.
What's one piece of advice would you give a prospective patient of Randall Odem (retired) at Washington University School of Medicine?
I was frustrated that because I have had a postive pregnancy in the past, that Dr. Odem and other doctor's I have seen, thought it would be easy for me to get pregnant, even after having multiple unsuccessful attempts.
During treatment, were you treated like a number or a human with Randall Odem (retired) at Washington University School of Medicine?
Only met with Dr Odem once during my care, when we had our tele conference for my conselatiation. He was very straight forward and was positive that we would have a very easy time getting pregnant. His office staff was always very friendly and so were the 3/4 doctors we saw for our IUIs.
Describe the protocols Randall Odem (retired) used in your cycles at Washington University School of Medicine and their degree of success.
The only treatment startegies we tried after my miscarriage were to try Clomid. Although I have always ovulated every month, we thought this might give the sperm an extra target. However, after several unsuccessful months of IUIs, Dr. Odem was unwilling to further evaluations because I have had a positive pregnancy.
Describe your experience with the nursing staff at Washington University School of Medicine.
Although I cannot remember their names, I was always pleased to speak with Dr. Odem's nurses. They were always quick to return phone calls and answer any questions I had.
Describe your experience with Washington University School of Medicine.
The front office staff was always very friendly and kind. They were helpful with appointments and payments. The was one issue when the price for IUI had increased and we were not aware until the day of our appointment which was very frustrating, given how expensive it is in the first place. Other than that, the staff was always kind and helpful.
Describe the costs associated with your care under Randall Odem (retired) at Washington University School of Medicine.
There was a fee for our teleconference with Dr Odem, although I do not remember exactly how much, maybe around $100. The IUI itself was more expensive around $450.
He [Dr. Omurtag] was very knowledgeable, answered any questions we had. He was upfront that he would manage and oversee our cycle but explained that the doctors in the practice rotate IVF weeks and I may not have him for all my procedures. He was honest and again, while very knowledgeable did not make me feel like I was wasting his time with questions or concerns.... He did not rush you through just to move on to his next patient. He talked about real life experiences.
The ladies at the front desk [Washington University School of Medicine] during the week were always friendly. The nurses who drew my blood were always caring and friendly. The front desk ladies on the weekend weren’t as friendly. The billing lady was great.... Kathy and Jessie both were always available, they would call back within a reasonable amount of time (same day, usually a few hours), answered questions, talked with you, treated you professionally but as a human.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He was very knowledgeable, answered any questions we had. He was upfront that he would manage and oversee our cycle but explained that the doctors in the practice rotate IVF weeks and I may not have him for all my procedures. He was honest and again, while very knowledgeable did not make me feel like I was wasting his time with questions or concerns.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Ask questions. and be aware that he may not be the doctor to do your procedures, that’s important to know, but all the doctors in the practice are great.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He took the time during each appointment to explain the process and answer questions. He did not rush you through just to move on to his next patient. He talked about real life experiences.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
We did IVF. I started meds to “quiet” my ovaries which worked great. Then we started Stims at low doses and increased. I was not responding well enough at first and we talked about canceling the cycle and starting over with another protocol. I was able to come in an extra time for monitoring and finally started responding. Dr. Omurtag called me himself to talk about it since he knew they “scared” me with talk of canceling. Once we were where we needed to be we did egg retrieval and got 8 eggs, which was exactly what I expected per the last monitoring appointment we had. We ended up with 6 embryos. We went in for a day 5 fresh transfer and found out we had two picture perfect embryos but the others did not meet the criteria to freeze. We transferred one embryo and froze the other. Our fresh transfer did not work. We waited one cycle and jumped in to our frozen cycle. The one frozen embryo we had stuck like a champ and our IVF miracle baby was born January 2018. We are very happy with our results. :)
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy )
Kathy and Jessie both were always available, they would call back within a reasonable amount of time (same day, usually a few hours), answered questions, talked with you, treated you professionally but as a human.
Describe your experience with Washington University School of Medicine.
The ladies at the front desk during the week were always friendly. The nurses who drew my blood were always caring and friendly. The front desk ladies on the weekend weren’t as friendly. The billing lady was great.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
Fresh transfer was in the $11,000’s. I cannot remember the exact number right now. Medication was anywhere between $3-5k.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We had two “perfect” embryos. I wanted to transfer both but the doctor suggested only doing one. She said they don’t offer only doing one to everyone but that I was young, healthy and the embryo was “perfect.” I cried but agreed to only transfer one. I know it doesn’t always go how we want it to but I am glad I only did the one. I still had one frozen after the fresh transfer didn’t work. I would have been very upset and frustrated if we had walked away with nothing.
What specific things went wrong at Washington University School of Medicine?
Lost appointments
Failed to call with results
Failed to inform you of changes in protocol
Describe the specific things that went wrong at Washington University School of Medicine.
After each monitoring appointment you are supposed to get a phone call with the results and medication adjustments. After my first monitoring appointment I never got a phone call so wasn’t sure what to do medication wise that night. As a new patient and it was my first monitoring I didn’t want to be annoying and call so I waited. Eventually the office closed and I had to call the after hours exchange and talk to a doctor to find out what I needed to do. That was the only “problem” I ever had. It would deter me from this clinic unless it happened several times. Once is just an honest mistake.
Dr Keller has called me personally on various occasions to discuss my "game plan." She also went to a conference and while there she said she went to some speakers on my condition. This gave her new ideas for my next protocol...Dr. Keller is very candid which I appreciate. She gets right to the point. She doesn't sugar coat. I feel that she absolutely has my best interests at heart. I know she has a lot of other patients but I don’t really feel like “just a number” to her. I wish I could see Dr. Keller at every procedure but Washington University rotates doctors doing procedure.
I like that the clinic [WA U] has a group of doctors. They bounce ideas off of each other. Makes me feel better about my doctor’s protocol knowing that a GROUP of doctors agreed upon it. A new patient should know that their doctor won’t necessarily do their egg retrieval/transfer. Also since it is a teaching hospital, be prepared to have students watching procedures (your doctor will ask your permission first)....My nurse is Amy. She seems very organized and responds to emails quickly.
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr. Keller is very candid which I appreciate. She gets right to the point. She doesn't sugar coat. I feel that she absolutely has my best interests at heart. I know she has a lot of other patients but I don’t really feel like “just a number” to her. I wish I could see Dr. Keller at every procedure but Washington University rotates doctors doing procedure. However, I think there are many pros to this system. I have had egg retrievals and transfers on holidays, weekends, even Sunday. I appreciate that they have a large group of doctors for this reason. And they meet every week to discuss cases and bounce ideas off of each other.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
I would just warn them that they might feel overwhelmed at first or feel like “just a number” but Dr. Keller really cares.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
Dr Keller has called me personally on various occasions to discuss my "game plan." She also went to a conference and while there she said she went to some speakers on my condition. This gave her new ideas for my next protocol.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
Dr. K switched my to an antagonist for my second retrieval. Therefore I could do a Lupron trigger since the first egg retrieval resulted in mild OHSS. Antagonist with the Lupron trigger was soooo much easier on my body. She also suggested freezing my embryos at 2PN (right after fertilization) rather than grow them to blast and then freeze. I didn’t have luck getting embryos to blast stage during the first IVF. So this way I can still do a frozen transfer (let my body calm down for a couple months) and still have the option of a 3 day transfer if necessary.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Amy)
My nurse is Amy. She seems very organized and responds to emails quickly. I really appreciate that. There have been a few times when the response comes late in the day and I would worry but I always heard from her!
The procedure area nurses are amazing. They are so sweet. I have not met one that I don’t like!
Describe your experience with Washington University School of Medicine.
I like that the clinic has a group of doctors. They bounce ideas off of each other. Makes me feel better about my doctor’s protocol knowing that a GROUP of doctors agreed upon it. A new patient should know that their doctor won’t necessarily do their egg retrieval/transfer. Also since it is a teaching hospital, be prepared to have students watching procedures (your doctor will ask your permission first).
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
For my first cycle (monitoring, retrieval, and transfer), insurance was billed $21,000. This was MORE than I was originally told. Meds were $3,800. Luckily I have fairly good insurance. For my second cycle (monitoring and retrieval - no transfer yet), insurance has been billed $17,862. Meds were about the same.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I've done one transfer so far. We transferred 2 embryos at her suggestion. This was because it was day 5 and they were not quite blasts yet so she thought 2 would be better than 1.
He [Dr. Omurtag] even took the time to tell us how much he really enjoyed working with LGBTQ patients. He tells you exactly what is going on even if the news is not good. My partner and I really appreciated his straightforwardness. He is very goal oriented and does not waste any time- that was exactly what we wanted when searching for a fertility doctor...We started with a natural IUI cycle. Then an IUI with Clomid and finally the 3rd IUI with Clomid, estrogen, and progesterone. We are now moving onto reciprocal IVF.
Our primary nurse is Cathy [at Washington University School of Medicine]. Cathy performed all 3 of our (failed) IUI's. She was very organized and straight to the point. She only gives us the bare minimum when we have questions and we always feel rushed and sort of like we were a nuisance to her...My only issue is with the nurses and ultrasound techs. Not so great bedside manner and little to no empathy.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Extremely patient, Kind and compassionate. He even took the time to tell us how much he really enjoyed working with LGBTQ patients. He tells you exactly what is going on even if the news is not good. My partner and I really appreciated his straightforwardness. He is very goal oriented and does not waste any time- that was exactly what we wanted when searching for a fertility doctor.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Know that the techs and nurses might not have the best bedside manner or be super kind to you-BUT Dr. Omurtag is the one in charge of your treatment and each step along the way.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Most Importantly-When with Omertag I always felt like a human and was treated with kindness and respect. He always takes the time to explain any question and never rushes you. The Nurses and Tech are not so much. The bedside manner while receiving a vaginal ultrasound was kind of horrible. I was told I had many fibroids but was given no explanation of what type or what this meant for me. When I asked her for just a bit of explanation or if I could speak with a nurse I was shown the door. Like she actually said" the exit it right down the hall. So I left the office very confused and has to wait 24 hours for any explanation as to what this meant for me and my partners treatment.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
After 3 failed IUI at another clinic-We started with a natural IUI cycle. Then an IUI with Clomid and finally the 3rd IUI with Clomid, estrogen, and progesterone. We are now moving onto reciprocal IVF.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Cathy)
Our primary nurse is Cathy. Cathy performed all 3 of our (failed) IUI's. She was very organized and straight to the point. She only gives us the bare minimum when we have questions and we always feel rushed and sort of like we were a nuisance to her. With that said she is always prompt on calling us back gets the job done. If this was not such a painful, hard and expensive time in our lives we would be ok with this- but it's such a sensitive time that even a little bit of kindness goes a long way.
Describe your experience with Washington University School of Medicine.
Dr. Omertang and his fellow Fertiltiy Doctors are the best in Saint Louis. We have many friends that have used them with success. My only issue is with the nurses and ultrasound techs. Not so great bedside manner and little to no empathy. The being said they get the job done and this is the only clinic we want to be at for our upcoming egg retrieval and transfer.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
At this point, we have spent around $4,500.00. For three IUI's, medication, ultrasounds, medication, (2) meetings with Omertag and Sperm.
She [Dr. Sarah Keller] was very attentive and courteous and genuinely concerned about my success and my over all well being...She takes into consideration the whole picture when coming up with a plan. She went over both mine and my husbands issues. She made sure you understood before you left her office. She gave options instead of trying to dictate every move. She is highly recommended.
They [nurses at Washington University School of Medicine] are all very friendly, knowledgeable and attentive...IUI 383 per cycle...I am very pleased with the care they provide. I came here to get a second opinion and I am so glad I did. They are very compassionate and knowledgeable. They take all things into consideration when planning your course of treatment.
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr Keller is exceptional. She is very compassionate and thorough. She takes into consideration the whole picture when coming up with a plan. She went over both mine and my husbands issues. She made sure you understood before you left her office. She gave options instead of trying to dictate every move. She is highly recommended.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Go see her sooner than you think you should. You will not be disappointed in her care.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
She was very attentive and courteous and genuinely concerned about my success and my over all well being.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
I had previously had two egg retrievals at a different place with poor results. I went to Dr Keller for a second opinion. My diagnosis was basically unexplained infertility. She gave me the option to try less expensive treatments with IUI plus clinic first because I have a strong family history of breast cancer and the less hormones the better for me. She said sometimes if it is an issues with egg quality the less you mess with the eggs the better off you are. IUI plus Clomid resulted in a pregnancy the 3rd try, however it was an ectopic pregnancy. After 3 more attempts she recommended IVF which we are currently planning to do soon. The last IUI I took Femara instead of Clomid she wanted to see if it might work better for me.
Describe your experience with the nursing staff at Washington University School of Medicine.
They are all very friendly, knowledgeable and attentive.
Describe your experience with Washington University School of Medicine.
I am very pleased with the care they provide. I came here to get a second opinion and I am so glad I did. They are very compassionate and knowledgeable. They take all things into consideration when planning your course of treatment.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
IUI 383 per cycle.
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
She has recommended two embryos (maximum) transfer when the time comes if possible.
Dr Odem is amazing at his profession. He is not only very professional, but he is also very kindhearted and gentle spirited. You can tell he genuinely cares for his patients. During a very difficult time, he made us feel as if we were his only patients. He took the time to explain things to us, and we never felt rushed. We appreciated his caring heart during a very hard time.... One specific visit was very very difficult for us, when we experienced an ectopic pregnancy. He was very calm and caring, and he was gentle and gave us plenty of time to grieve and then decide what our next step was.
Laura is Dr. Odem's coordinator or receptionist: she is amazing and always gets back to me in a timely manner. I always received a call back in the same day, and never had to wait more than an hour or a few hours. Crystal is one of his nurses: she is always smiling and caring. She always explains what she is doing before she does it, and is super encouraging.... My phonecalls are always returned by his nurse Crystal or coordinator Laura, and they always are very timely. His staff is always very professional and happy to help you with whatever you need.
How was your experience with Randall Odem (retired) at Washington University School of Medicine?
Dr. Odem is an amazing person and a wonderful physician. I honestly don't have any weakness or negatives to say regarding Dr. Odem. I have many positive things to say in our time spend at the clinic with Dr Odem. From our visit, we could tell that he loves what he does, and he truly wants the best outcome for his patients. One specific visit was very very difficult for us, when we experienced an ectopic pregnancy. He was very calm and caring, and he was gentle and gave us plenty of time to grieve and then decide what our next step was. I cannot explain how much that meant to us during a very hard time. He took excellent care of us, and that was just very encouraging.
What's one piece of advice would you give a prospective patient of Randall Odem (retired) at Washington University School of Medicine?
Ask lots of questions.
During treatment, were you treated like a number or a human with Randall Odem (retired) at Washington University School of Medicine?
Dr Odem is amazing at his profession. He is not only very professional, but he is also very kindhearted and gentle spirited. You can tell he genuinely cares for his patients. During a very difficult time, he made us feel as if we were his only patients. He took the time to explain things to us, and we never felt rushed. We appreciated his caring heart during a very hard time.
Describe the protocols Randall Odem (retired) used in your cycles at Washington University School of Medicine and their degree of success.
The first cycle we just used Clomid with no success.
The 2nd cycle we used Clomid and IUI together, and we did have success with a pregnancy. At 6 weeks, it failed with an ectopic pregnancy.
The next 4 cycles we did Clomid and IUI with no success. Our last visit consisted of an IVF discussion.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Crystal nurse, Laura coordinator)
Laura is Dr. Odem's coordinator or receptionist: she is amazing and always gets back to me in a timely manner. I always received a call back in the same day, and never had to wait more than an hour or a few hours.
Crystal is one of his nurses: she is always smiling and caring. She always explains what she is doing before she does it, and is super encouraging.
Describe your experience with Washington University School of Medicine.
The front desk worker Alicia is always happy to see you and get you signed in. She is always smiling and super comforting. My phonecalls are always returned by his nurse Crystal or coordinator Laura, and they always are very timely. His staff is always very professional and happy to help you with whatever you need.
Describe the costs associated with your care under Randall Odem (retired) at Washington University School of Medicine.
Office visits with Dr Odem himself costed anywhere from $130-250. IUI ranged $100-$300. I had to have surgery at Barnes for ectopic pregnancy which was around $15,000.
Describe Randall Odem (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We did feel sufficiently educated on the IVF process. He strongly recommended a single embryo transfer in our case. He did explain why he recommended a single transfer versus multiple--examples: higher risk pregnancy, higher risk of premature births and higher risk of losing a pregnancy.
She [Dr. Sarah Keller] is concise, but explained my conditions in full detail, even provided drawings if that helped us understand why some things did/did not work. She always walks us through each procedure at least once, if not twice. She is thorough in understanding my body and our treatment. We are returning patients and she loves to hear about our son, who was conceived with her help. The first round we had some miscommunication that caused some confusion, but it was easily fixed and she made sure it did not happen again.
The only problem is reaching a person when we call [Washington University]. More often than not, we have to leave a message and the return call is not always convenient to take. I'm a teacher and am only available at certain times throughout the day, but feel like I have to take their call even in the middle of class because I'm not sure when I will be able to reach them again... The initial visit took place at a different location than the rest of the appointments, treatments, and procedures which did not make much sense to me. Other than that, the facilities were welcoming and easy to navigate.
How was your experience with Sarah Keller at Washington University School of Medicine?
She is concise, but explained my conditions in full detail, even provided drawings if that helped us understand why some things did/did not work. She always walks us through each procedure at least once, if not twice. She is thorough in understanding my body and our treatment. We are returning patients and she loves to hear about our son, who was conceived with her help. The first round we had some miscommunication that caused some confusion, but it was easily fixed and she made sure it did not happen again.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
She will cover everything and she is very knowledgable in her field. If it doesn't make sense at first, ask questions and she will be happy to explain and help in any way she can.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
Doctor Keller and her staff always treat us kindly. They are pleasant and personable. Our concerns/questions are addressed and discussed in a clear manner. Instructions are clear, given verbally and written.
The only problem is reaching a person when we call. More often than not, we have to leave a message and the return call is not always convenient to take. I'm a teacher and am only available at certain times throughout the day, but feel like I have to take their call even in the middle of class because I'm not sure when I will be able to reach them again.
Describe the protocols Sarah Keller used in your cycles at Washington University School of Medicine and their degree of success.
Because of my diagnosis we went straight to IVF treatments. I had other procedures, but do not recall exact names or reasons. I received hormones orally and injected. She adjusted my thyroid medicine as my blood work results were obtained. I had a fresh transfer which resulted in a chemical pregnancy and frozen transfer which resulted in a live birth. Because of my previous results, she is following the same course of treatment this round.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Amy and Susan)
Everyone is compassionate and caring. They take the time to get to know you as a person and a patient. They are encouraging and never talk down to you if you have questions or concerns.
Describe your experience with Washington University School of Medicine.
The initial visit took place at a different location than the rest of the appointments, treatments, and procedures which did not make much sense to me. Other than that, the facilities were welcoming and easy to navigate.
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
I am unsure about total clinic costs. Copays are $40 and my insurance has always covered 80% of expenses. I know the medication cost about $1,500.
What specific things went wrong at Washington University School of Medicine?
Failed to call with results
Provided conflicting information
Describe the specific things that went wrong at Washington University School of Medicine.
We received conflicting information from the doctor and nursing staff which caused confusion and was upsetting at the time in the procedure. We've also expected results by a certain time, but had to call requesting the information.
Dr Omurtag is a compassionate, trustworthy doctor. I now consider him a friend. He has been there for my fiancé and I through this tough experience and has not let us feel as though we are "alone on an island" once, just like he promised in the beginning! We ended up with an ectopic pregnancy and had to have two doses of methotrexate, this all occurred over the holidays. You could feel the compassion when in his office and see the pain he had for us in his eyes. I could likely go elsewhere for less money but he is worth every extra penny, even if we didn't get to our end result just yet!
Kathy, the nurse and Jessie the AA [at Washington University] were both absolutely amazing and both went out of their way to find me for a hug when they knew I needed it the most. Jessie is always cheerful when answering the phone and legitimately happy to hear from you. Kathy is honest and compassionate. She is also very knowledgeable!... The lab techs are fabulous at drawing and always super friendly. The ultrasound techs are equally as good! Always happy and they explain every little moment to you so there are no surprises!
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr Omurtag is a compassionate, trustworthy doctor. I now consider him a friend. He has been there for my fiancé and I through this tough experience and has not let us feel as though we are "alone on an island" once, just like he promised in the beginning! We ended up with an ectopic pregnancy and had to have two doses of methotrexate, this all occurred over the holidays. You could feel the compassion when in his office and see the pain he had for us in his eyes. I could likely go elsewhere for less money but he is worth every extra penny, even if we didn't get to our end result just yet!
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Go to your first meeting with your questions and with your past experiences and information! He will help guide you the rest of the way!
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr Omurtag and his staff go above and beyond to make you feel special and most importantly, comfortable! Multiple times he has gone out of his way to ease my husbands and I's minds whether it was a check in call, researching to find an answer to our question or simply a hug!
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Our first round was a long agonist with gonal-f protocol. The lupron that was used gave me terrible headaches and some stiffness in my neck but overall I did great with the protocol. We ended up transferring two healthy embryos and we had an ectopic pregnancy. We just now started an antagonist with OCPs protocol for round 2. He chose this so he can be more aggressive with the stimulation and therefore have more embryos hopefully to choose from in the end.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Kathy, the nurse and Jessie the AA were both absolutely amazing and both went out of their way to find me for a hug when they knew I needed it the most. Jessie is always cheerful when answering the phone and legitimately happy to hear from you. Kathy is honest and compassionate. She is also very knowledgeable!
Describe your experience with Washington University School of Medicine.
The lab techs are fabulous at drawing and always super friendly. The ultrasound techs are equally as good! Always happy and they explain every little moment to you so there are no surprises!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
It was close to $18,00 including meds. Our insurance didn't cover a penny so we were out of pocket patients.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
The doctors in this practice choose based on the embryos and their development. Their goal is for you to have one healthy and happy baby...they come with their reasoning on how many they feel you should transfer and together you make a decision.
Dr Cooper is the most compassionate and empathetic physician I have ever had. Her knowledge and expertise on infertility related disease states are well shown through the research and studies she partakes in within the reproductive/endocrinology field. She treats each patient like a person and not as a statistic that will increase/decrease her facilities success rates. She never rushes you and thoroughly answers all questions during all phone and in person interactions.
I love the feel of this clinic [Centers for Reproductive Medicine and Wellness], it is very small and you get to know all the staff very well. All the staff do an excellent job at their positions. Since it is a new facility, I have had issues with billing, but have never been pressured to pay anything before seen or a next appointment. The hold up was just due to the Doctor getting credentialed with each insurance company taking some time.
How was your experience with Amber Cooper at Washington University School of Medicine?
Dr Cooper is the most compassionate and empathetic physician I have ever had. Her knowledge and expertise on infertility related disease states are well shown through the research and studies she partakes in within the reproductive/endocrinology field. She treats each patient like a person and not as a statistic that will increase/decrease her facilities success rates. She never rushes you and thoroughly answers all questions during all phone and in person interactions.
What's one piece of advice would you give a prospective patient of Amber Cooper at Washington University School of Medicine?
Make an in person consultation ASAP to see for yourself what a wonderful physician she is. You will leave feeling loved, cared about, and that your best interest is her number one priority.
During treatment, were you treated like a number or a human with Amber Cooper at Washington University School of Medicine?
She made me feel like she truest wanted the best outcomes for me and despite my hormone levels was still willing to work with me if treatment is what I wanted to persue
Describe the protocols Amber Cooper used in your cycles at Washington University School of Medicine and their degree of success.
After being diagnosed with premature ovarian insiffiency, I wanted to know that I tried everything I could before opting for donor eggs. I tried high doses of gonadotropins such as follistim and menopur, but still did not produce follicles of sufficient size to proceed to a trigger and a retrieval. I tried this 2 different times, both times with the same results. I am currently in the process of persueing donor eggs.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Andrea Brantley )
Andrea was great in communicating with me the plan Dr. Copper wanted me to take or to provide me lab/ultrasound results. She was just as compassionate and empathetic as Dr. Cooper.
Describe your experience with Washington University School of Medicine.
I love the feel of this clinic, it is very small and you get to know all the staff very well. All the staff do an excellent job at their positions. Since it is a new facility, I have had issues with billing, but have never been pressured to pay anything before seen or a next appointment. The hold up was just due to the Doctor getting credentialed with each insurance company taking some time.
Describe the costs associated with your care under Amber Cooper at Washington University School of Medicine.
After my deductible is met, insurance picks up a majority of my visit cost. Prior to my deductible being met, a consultation was around $250, all of which was being applied to my deductible.
Each time I met with her, she [Dr. Emily Junheim] talked with me and explained things very thoroughly. She did not stare at my file or computer but came prepared to our appointments knowing exactly what was going on.... We started with ultrasounds, HSG, and blood work. After that it was determined I wasn't ovulating consistently. (I had also previously had surgery to remove cyst, ovary, and Fallopian tube. I had also previously been diagnosed with endometriosis). We did 3 rounds of Letrozole and IUI. All 3 resulted in negative pregnancy tests. We are now in the process of beginning IVF.
Everyone that I have encountered has been very kind, friendly, and helpful [at Washington University School of Medicine]. Be prepared to see different faces if you go in different days and times and know you will not always see your doctor for procedures. Regardless, everyone has been great and good to work with.... You may not see Dr. Jungheim for the procedures but they want to do things on each patient's time table and not the doctor's.
How was your experience with Emily Jungheim at Washington University School of Medicine?
Again, I appreciate the time she took to explain treatments to me. She came to the appointments prepared. I also appreciated that she called me after my 3rd IUI (I wasn't even home yet) to touch base.
What's one piece of advice would you give a prospective patient of Emily Jungheim at Washington University School of Medicine?
I would tell them to recognize that this is a practice and not a single doctor clinic. You may not see Dr. Jungheim for the procedures but they want to do things on each patient's time table and not the doctor's.
During treatment, were you treated like a number or a human with Emily Jungheim at Washington University School of Medicine?
Each time I met with her, she talked with me and explained things very thoroughly. She did not stare at my file or computer but came prepared to our appointments knowing exactly what was going on.
Describe the protocols Emily Jungheim used in your cycles at Washington University School of Medicine and their degree of success.
We started with ultrasounds, HSG, and blood work. After that it was determined I wasn't ovulating consistently. (I had also previously had surgery to remove cyst, ovary, and Fallopian tube. I had also previously been diagnosed with endometriosis). We did 3 rounds of Letrozole and IUI. All 3 resulted in negative pregnancy tests. We are now in the process of beginning IVF.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Nikki)
I have just started communicating with her more with our upcoming IVF. She called and explained the entire process to me again, let me know what we needed to be done before we could begin, and gave suggestions on what could be helpful. They are very quick to return phone calls after I leave messages.
Describe your experience with Washington University School of Medicine.
Everyone that I have encountered has been very kind, friendly, and helpful. Be prepared to see different faces if you go in different days and times and know you will not always see your doctor for procedures. Regardless, everyone has been great and good to work with.
Describe the costs associated with your care under Emily Jungheim at Washington University School of Medicine.
IUIs have ran around $500. The IVF quote including medicine is roughly $14,000
Dr. Omurtag is very kind, knowledgable, and patient...We also felt that he was very comfortable and competant in working with the LGBT community.He is very nice and makes you feel at ease. He explains things in an understandable way. My only word of caution would be that WashU does see a lot of patients and the majority of your interactions will not be with Dr. Omurtag.... He also tried to make us feel hopeful, and we could tell that he wanted us to be successful.
WashU sees a lot of patients, and the service is not very personal. We have not been treated poorly, but we also have not been treated exceptionally well by the staff...The nursing staff is competant and efficient. However, I cannot say that they show much compassion or attempt to get to know you personally. This is probably due to the volume of patients they see...IUIs were $385, and ultrasounds were $345. IVF is going to be approximately $11,500 (before meds).
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is very kind, knowledgable, and patient. We left our consultation with him feeling like our questions were answered. He also tried to make us feel hopeful, and we could tell that he wanted us to be successful. We also felt that he was very comfortable and competant in working with the LGBT community.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
I would have no reservations referring someone to Dr. Omurtag. He is very nice and makes you feel at ease. He explains things in an understandable way. My only word of caution would be that WashU does see a lot of patients and the majority of your interactions will not be with Dr. Omurtag.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
WashU sees a lot of patients, and the service is not very personal. We have not been treated poorly, but we also have not been treated exceptionally well by the staff. Dr. Omertag is very kind and personal, but we only saw him for consultations.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I did 3 IUIs, two with Clomid and one natural.
I did day 12 ultrasounds to monitor follicles for the second and third cycles. For one cycle it was determined that the clomid diminished my lining so I was given estradoil and a trigger shot.
IUI's were typically done the day after the positive LH surge. They were done by the nurse.
Describe your experience with your nurse at Washington University School of Medicine.
The nursing staff is competant and efficient. However, I cannot say that they show much compassion or attempt to get to know you personally. This is probably due to the volume of patients they see.
Describe your experience with Washington University School of Medicine.
The obvious strength of WashU is that they have the highest success rates in the area. The doctors are experts at one of the most highly ranked medical centers in the country. Dr. Omrutag is very personable and patient as well.
The weakness is that the staff is not very personal.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
IUIs were $385, and ultrasounds were $345.
IVF is going to be approximately $11,500 (before meds).
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We are just beginning the IVF process, but during our IVF consultation he informed us that they recommend transfering only one embryo.
Dr. Omurtag was very patient and kind, very understanding. He does the initial consult, but works with a team of doctors to decide treatments. He was very responsive when there was a problem. He didn't seem to have a sense of urgency with the situation, and did not suggest any supplements or outside procedures that have shown to maybe contribute to success, just the basic medical IVF treatment.... No change after the 1st failed cycle except increase dosages of gonal F and menopure. No planned change after 2nd failed cycle.
The clinic [Washington University] was very efficiently run and the staff and drs. were always great at answering questions and explaining. The clinic does not provide or cordinate outside support, or seem to act woth urgency... The care cordinator and staff were always compassionate and helpful. The care coordinator was generally very responsive especially in the case of emergencies.... Monitoring is done in the very early morning and usually can be accomplished within 10 to 30 min, depending on if you are having bloodwork or a scan as well.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag was very patient and kind, very understanding. He does the initial consult, but works with a team of doctors to decide treatments. He was very responsive when there was a problem. He didn't seem to have a sense of urgency with the situation, and did not suggest any supplements or outside procedures that have shown to maybe contribute to success, just the basic medical IVF treatment.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Definitely do your own research into any supplemental treatments, vitamins, etc. that might provide some benefit. This clinic is much more of a hospital setting than some other clinics.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
The staff and Dr. Omurtag were very kind and supportive. Dr. Omurtag always had time for questions and concerns. My only complaint was that they seemed to think we could do as many cycles as it took, there was no sense of urgency.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Long agonist protocol, a month of birth control, 2 weeks of lupron treatment before the stimulation phase began. Wgg retrieval is very much in a hospital surgical room setting. No change after the 1st failed cycle except increase dosages of gonal F and menopure. No planned change after 2nd failed cycle.
Describe your experience with your nurse at Washington University School of Medicine.
The care cordinator and staff were always compassionate and helpful. The care coordinator was generally very responsive especially in the case of emergencies.
Describe your experience with Washington University School of Medicine.
The clinic was very efficiently run and the staff and drs. were always great at answering questions and explaining. The clinic does not provide or cordinate outside support, or seem to act woth urgency (we will just keep doing cycles till it takes...)
Describe your experience with your monitoring appointments at Washington University School of Medicine.
Monitoring is done in the very early morning and usually can be accomplished within 10 to 30 min, depending on if you are having bloodwork or a scan as well. It is very efficent but they do not make you feel like it is an assembly at all.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
A long agonist cycle with transfer and medication cost about 15,000$. ICSI was around another 1000$.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr. Omurtag was fine with transfering 2 untested embryos and after age 35 and previously failed cycles would transfer 3 untested embryos.
Dr. Keller was very kind and compassionate while still being honest about our chances. We have unexplained infertility which is very frustrating and she did her best to balance between looking for answers to why we couldn’t get pregnant and getting pregnant itself. She let us decide how long we would spend doing diagnostics because she knew we didn’t want to wait too much longer to try to get pregnant. She spent as long as we needed during consultations to ensure we got all of our questions answered. She seemed genuinely thrilled for us when our embryo transfer was successful.
it is important to note thatWash U does rotation scheduling for procedures so you won’t necessarily see your doctor for IUIs, retrieval’s, transfers, etc. though I didn’t always see my doctor, I was happy with the other physician I saw (dr. Jungheim) that did my retrieval and transfer.... They were able to schedule early morning to avoid missing work which was great. I never waited more than 20ish minutes for these appts
How was your experience with Sarah Keller at Washington University School of Medicine?
Dr. Keller was very kind and compassionate while still being honest about our chances. We have unexplained infertility which is very frustrating and she did her best to balance between looking for answers to why we couldn’t get pregnant and getting pregnant itself. She let us decide how long we would spend doing diagnostics because she knew we didn’t want to wait too much longer to try to get pregnant. She spent as long as we needed during consultations to ensure we got all of our questions answered. She seemed genuinely thrilled for us when our embryo transfer was successful.
What's one piece of advice would you give a prospective patient of Sarah Keller at Washington University School of Medicine?
Be aware that you will not always see dr. Keller for all treatments.
During treatment, were you treated like a number or a human with Sarah Keller at Washington University School of Medicine?
Dr. Keller was very kind and patient in answering our numerous questions. She talked to us like peers, sharing stories about her own family which really put us at ease. She never talked down to us or forced a certain decision to be made. She shared options and expressed her thoughts on what might work best and allowed us to decide.
Describe your experience with your nurse at Washington University School of Medicine.
The nursing staff was helpful but not overly compassionate when things didn’t work (such as getting negative pregnancy tests during medicated cycles and during iui). They weren’t unfriendly but just weren’t overly warm. However, I did feel that it was easy to reach them and that I received prompt return calls if I had to leave a message. I also felt that the information they were relating was accurate and not confusing.
Describe your experience with Washington University School of Medicine.
I did have long waits several times which can be frustrating when you work full time. I wasn’t very open with work so being gone long chunks of time without thorough explanation was tricky at times. Scheduling was relatively easy but availability was sometimes far into the future. Also, it is important to note thatWash U does rotation scheduling for procedures so you won’t necessarily see your doctor for IUIs, retrieval’s, transfers, etc. though I didn’t always see my doctor, I was happy with the other physician I saw (dr. Jungheim) that did my retrieval and transfer.
Describe your experience with your monitoring appointments at Washington University School of Medicine.
They were able to schedule early morning to avoid missing work which was great. I never waited more than 20ish minutes for these appts
Describe the costs associated with your care under Sarah Keller at Washington University School of Medicine.
We had insurance that covered some of our costs but I think for retrieval and transfer (not including meds) cash price was around 13k (without insurance)
Describe Sarah Keller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We were told that because we had one embryo of good quality on day 5 and one that was lagging slightly behind, our best chances were to transfer both as this would increase our chances of getting pregnant. We were told if we did not transfer our embryo that was slightly behind, it would likely not make it to freeze so we decided to transfer both.
He [Dr. Kenan Omurtag] can be cut and dry when it gets to the medical side of things. He will tell you like it is, but you can’t take it to heart.... He did the basic ivf routine each time, when I did find out I was pregnant, he had me take baby aspirin and shots of progesterone and lovenox due to MTHFR and PI1.... He would call after hours to go over things and explain in detail what our next steps would be
The clinic [Washington Univ School of Med-STL] was very clean and organized. Everything is in the same office so you don’t have to go anywhere else for blood work or surgeries. They close for a month each year (January I believe) to sterilize so be aware of that... Most of the nursing staff were great and very nice! My coordinator was very unreliable in answering calls, wouldn’t respond with urgent matters and when calling to tell me my beta, was not sympathetic. I wasn’t a fan of hers but I stuck with it to see Dr. O.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He is very thorough, understanding and determined. He listened to my concerns and even when he didn’t think things were necessary, he ran tests to give me peace of mind. He gave us our twins and we couldn’t be more grateful!
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
He can be cut and dry when it gets to the medical side of things. He will tell you like it is, but you can’t take it to heart.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He would call after hours to go over things and explain in detail what our next steps would be
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
He did the basic ivf routine each time, when I did find out I was pregnant, he had me take baby aspirin and shots of progesterone and lovenox due to MTHFR and PI1.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Cathy)
Most of the nursing staff were great and very nice! My coordinator was very unreliable in answering calls, wouldn’t respond with urgent matters and when calling to tell me my beta, was not sympathetic. I wasn’t a fan of hers but I stuck with it to see Dr. O.
Describe your experience with Washington University School of Medicine.
The clinic was very clean and organized. Everything is in the same office so you don’t have to go anywhere else for blood work or surgeries. They close for a month each year (January I believe) to sterilize so be aware of that. I have nothing bad to say!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
We were lucky enough to have fertility coverage with our insurance. We ran out of funds just before our final transfer so we paid out of pocket for that. I believe it was $1,000. In total, we spent $16k
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
We transferred 1 resulting in a chemical pregnancy. Next we transferred 2 resulting in a neg. Finally we transferred 2 again and now have twins! It’s a choice you have to make for yourself I feel. Be prepared for each embryo to stick. There’s always a possibility!
What specific things went wrong at Washington University School of Medicine?
Failed to call in prescriptions to pharmacy
Failed to call with results
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Washington University School of Medicine.
I was due to take an injection and it needed to be sent to the pharmacy and I also needed to know the amount. I called and left several messages and did not get a call back. It was getting close to the office being closed and it would have ruined my whole cycle had I not taken this shot. Luckily I was able to connect with someone at the front desk who walked back to my coordinator and demanded to take my call. It ended up working out but it was a close call and I would have lost a cycle and the money spent for ultrasounds blood work and medication leading up to this.
Dr. Omurtag is an outstanding physician! He's a warm and friendly person who makes you feel welcome during a doctor visit, especially with how difficult or delicate the situation is at hand...His bedside manner is above reproach. He doesn't talk over your head and will gladly answer any and all of your questions to put your mind at ease...At my retrieval, they extracted 15 follicles, of which 12 were good to fertilize. Four out of six fertilized with the conventional method and five of the other six with ICSI.
This clinic [Washington University School of Medicine] has their stuff together! I didn't feel like I was rushed into anything and I was given lots of information to make an informed decision with my care. Everyone from counselors, billers, secretaries, to the nursing staff and physicians were genuinely caring! I can't really think of any weaknesses that this clinic has!...My global self-pay package was about $12,600, not including medication, for IVF (fresh cycle). It included pre-IVF procedure, IVF retrieval plus ICSI, IVF transfer, and post-IVF procedure. For me, my meds ranged from $3,000 to $4,000.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is an outstanding physician! He's a warm and friendly person who makes you feel welcome during a doctor visit, especially with how difficult or delicate the situation is at hand. As an example, I felt uncomfortable with an SHG and trial transfer that we allowed a Fellow perform under his guidance, and Dr. Omurtag distracted me with talking about everyday things, like baseball, which I enjoy.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
The advice I would give a prospective patient of Dr. Omurtag would be to speak up and ask questions - even if you feel it's a dumb question - there are NO dumb questions to him! He's very knowledgeable, so use that to help you make an informed decision about your fertility journey.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag is a very sincere and respectful physician. His bedside manner is above reproach. He doesn't talk over your head and will gladly answer any and all of your questions to put your mind at ease.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
I was diagnosed with unexplained infertility and Dr. Omurtag put me on the Long GnRH Agonist regimen. It went over 2 menstrual cycles, utilizing birth control pills beginning on CD4 (preventing pregnancy) until all active pills were taken. On CD 21, I started 20 units of Lupron ( to block ovulation) for 21 days. I started my period around this time, beginning the second cycle of the long regimen. I had an ultrasound and estradiol check to confirm suppression.
Then in cycle 2, I used varying doses of Gonal F and Menopur (to stimulate my ovaries to make follicles.) Gonal F started on CD6 at 225iu, then decreased to 150iu on CD9 until last dose on CD15. I started 75iu of Menopur on CD9 through CD12. One day of 150iu of Menopur on CD13, then 75iu CD14 through CD15. I stopped all meds on CD16 for my retrieval on CD18.
At my retrieval, they extracted 15 follicles, of which 12 were good to fertilize. Four out of six fertilized with the conventional method and five of the other six with ICSI.
Describe your experience with your nurse at Washington University School of Medicine.
The nursing staff for Dr. Omurtag were excellent! I don't feel like I was rushed through or felt that I was just another number. They were very friendly and supportive through the whole process.
Describe your experience with Washington University School of Medicine.
This clinic has their stuff together! I didn't feel like I was rushed into anything and I was given lots of information to make an informed decision with my care. Everyone from counselors, billers, secretaries, to the nursing staff and physicians were genuinely caring! I can't really think of any weaknesses that this clinic has!
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
My global self-pay package was about $12,600, not including medication, for IVF (fresh cycle). It included pre-IVF procedure, IVF retrieval plus ICSI, IVF transfer, and post-IVF procedure. For me, my meds ranged from $3,000 to $4,000. I also sought out rebates, coupons, etc, to help off-set those medicine costs.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
Dr Omurtag seemed okay with my decision to transfer 2 embryos, informing me of the risks/benefits and not trying to persuade me either way. He was quite supportive.
However, on the day of the transfer, another doctor (Dr. Randal Odem) performed it because he was being on call that week. He double checked with me and my decision to do two, informing me one last time of benefits/risks of transferring two, but I backed out and only had them transfer one embryo. I went on to have a successful singleton pregnancy and live birth of this fresh cycle.
Dr. Jungheim was warm and seemed so invested in our story. She would take the time (sometimes over an hour) to meet with us and talk us through every detail of the procedures and possible outcomes...Dr. Jungheim was honest and forthright about the research that is out there and the research that has yet to be done. She approaches treatment from an evidence based perspective, which is important to me. And she was honest. If I asked a question to which there wasn't any good research out there to provide an answer, she would tell me so...She even pointed me to the original research articles, so I could read them myself...
it is the doctor who is on call [at Washington University School of Medicine] for that week who performs the procedures. I had Dr. Ratts and Dr. Odem and they were both great. So, if you are comfortable with that type of approach, this would work for you...After my first IVF cycle failed, they met to discuss the next steps for me. I liked knowing that I was getting 5 opinions in addition to Dr. Jungheim's...I conveniently could do monitoring appointments right before work. It operated well. Sometimes I wouldn't have to wait at all, sometimes I'd have to wait 10 minutes. The techs who did the monitoring were great.
How was your experience with Emily Jungheim at Washington University School of Medicine?
Dr. Jungheim has the exact bedside manner that I love. She is warm, friendly, compassionate, and deeply caring. Also, as a scientist, I wanted to know the research that exists about treatment options, and Dr. Jungheim was honest and forthright about the research that is out there and the research that has yet to be done. She approaches treatment from an evidence based perspective, which is important to me. And she was honest. If I asked a question to which there wasn't any good research out there to provide an answer, she would tell me so. When there was truly no way to know the biological reason our first IVF cycle didn't work, she was honest about that and told me so. I hear stories of other doctors telling patients guesses as to why things worked a certain way, when there is actually no real way for them to know. Some patients find comfort in that, but that is not what I want. I want a doctor who does not have inflated confidence about what they know, and is informed about the actual research to give me that information. She even pointed me to the original research articles, so I could read them myself. Dr. Jungheim is fantastic. If I move away from St. Louis and need to do IVF again, I plan to go back to her!
What's one piece of advice would you give a prospective patient of Emily Jungheim at Washington University School of Medicine?
Don't be afraid to ask a lot of questions. She will take the time for you.
During treatment, were you treated like a number or a human with Emily Jungheim at Washington University School of Medicine?
Dr. Jungheim was warm and seemed so invested in our story. She would take the time (sometimes over an hour) to meet with us and talk us through every detail of the procedures and possible outcomes The staff at the clinic were also very nice and friendly and would clearly remember me. I got to know some of the staff pretty well and we would chat about my work and their lives.
Describe the protocols Emily Jungheim used in your cycles at Washington University School of Medicine and their degree of success.
We have unexplained infertility, which led us to start with IUI. When that didn't work, we moved on to IVF. My first cycle was an antagonist protocol, which was chosen for several reasons. One is that it is one of the most successful protocols for unexplained infertility in my age group at this clinic. Another is that I had a huge needle phobia, and this protocol involves fewer injections compared to the other option she would consider. We also did what they call "partial" ICSI. Since there were no known male factor issues or egg quality issues for us, the clinic used ICSI on half of my eggs in order to test the fertilization rate for ICSI vs. not. It turned out that the fertilization rate was equal, so it didn't seem that ICSI was truly necessary for us. Many clinics automatically do ICSI no matter what, however, there are some small risks of doing ICSI if you don't need to. So, this partial ICSI approach is like an experiment to see if I needed it, which would be useful for future decisions if this cycle didn't work. Then, the clinic watches the embryos and makes a decision on day 3 as to whether to do a day 3 or day 5 transfer of 1 or 2 embryos. They have certain criteria that they want to meet in order to push the transfer to day 5. I did not meet that criteria, so we transferred 2 embryos on day 3. Unfortunately, this cycle failed.
The second cycle chosen was a long agonist protocol with Lupron. I also inquired about an endometrial scratch test. Dr. Jungheim told me that the evidence for the scratch is strictly correlational right now, but promising. In fact, the clinic was conducting a clinical trial to test the efficacy of the scratch at that time. Dr. Jungheim told me that if I wanted to do the scratch, I certainly could. So, I did. Ouchie. Then, we did not use ICSI this cycle given the fertilization rate of the previous cycle. And we had the same rate of fertilization. Again, the embryos did not meet criteria for a day 5 transfer, so we transferred 2 embryos on day 3. This cycle worked!!! We now have a 7.5 month old son, who is the light of our lives.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Lori, but I think she is gone now)
I did not love my nurse. But I am pretty sure she is not there anymore. And I have heard that the new nurse is great.
Describe your experience with Washington University School of Medicine.
This clinic uses a team approach. So, Dr. Jungheim was my primary doctor who I met with for consultations and corresponded with about my treatment plan and results. But, she was not the doctor who performed the embryo retrieval and transfer. Instead, it is the doctor who is on call for that week who performs the procedures. I had Dr. Ratts and Dr. Odem and they were both great. So, if you are comfortable with that type of approach, this would work for you. The thing I like about it is that you effectively get 5 second opinions because the team meets every week to discuss their patients and make decisions. After my first IVF cycle failed, they met to discuss the next steps for me. I liked knowing that I was getting 5 opinions in addition to Dr. Jungheim's.
Describe your experience with your monitoring appointments at Washington University School of Medicine.
I conveniently could do monitoring appointments right before work. It operated well. Sometimes I wouldn't have to wait at all, sometimes I'd have to wait 10 minutes. The techs who did the monitoring were great.
Describe the costs associated with your care under Emily Jungheim at Washington University School of Medicine.
Each IUI cost $400, and each round of IVF cost ~$15,000
Describe Emily Jungheim's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
The Washington University clinic as a whole wants to avoid multiples while maximizing live births. So they make decisions about the number of embryos to transfer based on each individual case, and I think they make very good decisions. We transferred 2 embryos and ended up with a singleton pregnancy, so I am very glad we didn't transfer 1.
He [Dr. Kenan Omurtag0 is fabulous at making sure you fully understand everything that is going on. He is friendly, but professional at the same time. The most important thing, he knows what he is doing. I never felt like he was unsure about the plan... Our first cycle was a Long Agonist protocol. We started with birth control and then used 10IU Lupron for 13 days. Then, we lessened the Lupron to 5IU and added 300IU Gonal F for three days. After that, we eliminated the Lupron, lessened Gonal F to 150IU, and added Menopur in at 150IU for four days. I did not respond well, which was surprising. We retrieved 7 eggs, 4 were mature, and 1 fertilized into an embryo.
The nursing staff [at Washington University School of Medicine] is amazing! They really were a joy to see on a regular basis and made a stressful situation a little brighter. They were always so kind and professional. Absolutely loved them!... They have many strengths in professionalism, knowledge, communication, and compassion. I cannot think of any weaknesses that I experienced. I highly recommend this clinic to everyone.
How was your experience with Kenan Omurtag at Washington University School of Medicine?
He is fabulous at making sure you fully understand everything that is going on. He is friendly, but professional at the same time. The most important thing, he knows what he is doing. I never felt like he was unsure about the plan.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust him.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
He was always honest and direct, but would not use medical terms that a normal person would not know. His explanations were always very clear. He is very professional, but always made us feel like he cared.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
Our first cycle was a Long Agonist protocol. We started with birth control and then used 10IU Lupron for 13 days. Then, we lessened the Lupron to 5IU and added 300IU Gonal F for three days. After that, we eliminated the Lupron, lessened Gonal F to 150IU, and added Menopur in at 150IU for four days. I did not respond well, which was surprising. We retrieved 7 eggs, 4 were mature, and 1 fertilized into an embryo. We did full ICSI. We did not conceive. On our second round, we did a Luteal Estradiol Antagonist protocol, eliminating birth control and Lupron completely. We eliminated supressants because I didn't respond well to the first cycle. I took ovulation tests until I ovulated, then a week later, I started estrogen for 5 days to prime my ovaries. At the start of my period, took 150IU of Menopur, and 225IU Gonal F for seven days. Then added in 250IU of Cetrotide for an additional three days. We retrieved 11 eggs, 7 were mature, and 2 fertilized into embryos with full ICSI again. We conceived and are currently pregnant.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Kathy)
Kathy was brand new during my second cycle, so I had to really stay on her if I needed something done. I attribute this to growing pains in a new organization. She was always friendly. The nursing staff is amazing! They really were a joy to see on a regular basis and made a stressful situation a little brighter. They were always so kind and professional. Absolutely loved them!
Describe your experience with Washington University School of Medicine.
They have many strengths in professionalism, knowledge, communication, and compassion. I cannot think of any weaknesses that I experienced. I highly recommend this clinic to everyone.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
We were fortunate enough to have 2 rounds mostly covered by insurance. We just had to pay for the more expensive of the medications. A round including medications does cost about $20,000 usually.
Describe Kenan Omurtag's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Washington University School of Medicine.
I believe his approach was correct with our results.
We did not see Dr. Omurtag at every visit, but it was made clear to us that we could schedule an appointment to meet with him any time we needed. We had an initial meeting with him where we discussed our past pregnancy history and overall health...He and his staff were always available to answer our questions, and made us feel like we were making treatment decisions as a team. When I miscarried at 11 weeks, he happened to be at the hospital and came to see us. He was very sympathetic but also optimistic and encouraging...
First I should say that we are extremely satisfied with our experience with the WUSTL Infertility and Reproductive Medicine Center. The doctors, nurses, technicians and staff are all incredibly knowledgeable, helpful and friendly...Meredith is great. She's very bubbly and upbeat. As Dr. Omurtag's nurse, she performs IUIs and is also the primary point of contact for his IVF patients. You can contact her through Dr. Omurtag's secretary and she will always get back to your quickly...
How was your experience with Kenan Omurtag at Washington University School of Medicine?
We really enjoyed working with Dr. Omurtag. After evaluating our histories and testing, he was very confident that we would be successful, either via IUI or IVF. We did not see Dr. Omurtag at every visit, but it was made clear to us that we could schedule an appointment to meet with him any time we needed. We had an initial meeting with him where we discussed our past pregnancy history and overall health. At this meeting, he went over our initial plan to obtain a diagnosis, including all of the testing he was ordering and when/where these procedures would be performed. Once this testing was completed, we met with him again to discuss our treatment course, which turned out to be IUI. We underwent four unsuccessful IUI cycles and then reconvened with Dr. Omurtag, who recommended proceeding with IVF. Because this was such a costly step, we asked to continue the IUI for two more cycles while we saved up the money for IVF, and he agreed. These cycles were also unsuccessful, so we met with Dr. Omurtag once again after our IVF financing was in place. At this meeting, he explained the IVF process and all of the procedures associated with it. At this practice, all IVF cases for the month are handled by a single physician on a rotating basis. This is the reason that Dr. Omurtag did not handle all of our procedures himself. However, we had a good experience with the other two physicians in the practice with whom we worked. Once we received a positive pregnancy blood work up after the fresh IVF cycle, we met with Dr. Omurtag again after our first ultrasound at 7 weeks. The baby was slightly undersized, but not alarmingly so, and Dr. Omurtag asked us to return in a week to check on the fetal growth. At that point, he felt comfortable turning us over to our OB for the remainder of the pregnancy, but encouraged us to call at any time if we had concerns, especially during the time before our first OB appointment.
When I miscarried at nearly 11 weeks, Dr. Omurtag happened to be at the hospital and stopped to see us after we got the bad news. He was very compassionate, but also made sure to express his confidence that our treatment plan was good and would result in a viable pregnancy. This was very reassuring to hear on what was the worst day of our lives.
When we were ready, we scheduled another meeting to discuss conducting a frozen cycle with our remaining embryo. Dr. Omurtag also performed a saline sonohysterogram to make sure that there were no issues that had not been visible on my HSG or other ultrasounds. He explained the differences between the fresh and frozen cycles and we proceeded (again, a different doctor performed the embryo transfer, but he was great as well). We were once again successful and transferred to the care of our OB at 8 weeks. This second pregnancy resulted in our son, born in August 2016.
During all of our appointments, Dr. Omurtag was very comprehensive and understandable in all of his explanations. We were encouraged to ask questions and interrupt him for further explanation. He made us feel very comfortable and definitely made an effort to get to know us as people. He still remembers details about us and our family, even after going 8 months without seeing us. He asked us to keep the practice posted on the outcome of the pregnancy and suggested we visit after our son was born in August 2016. Before that visit, we found out that our son is a carrier for a fatal genetic condition, and Dr. Omurtag was able to give us the basics on how we would proceed if we decide to have a third child.
What's one piece of advice would you give a prospective patient of Kenan Omurtag at Washington University School of Medicine?
Trust in the process. It might seem like you are going to endless appointments, tests, scans and blood draws, but they are all necessary. Remind yourself that reproduction is incredibly inefficient and accept that you may never know the exact reason for your infertility without going through multiple cycles of medication, IUI and/or IVF. There are so many factors that it may be very difficult for the docs to pinpoint the exact cause, especially in cases of secondary infertility like ours. It was a two year process, but Dr. Omurtag was a great guide and we ended up with a child, which was the goal of the exercise.
During treatment, were you treated like a number or a human with Kenan Omurtag at Washington University School of Medicine?
Dr. Omurtag took the time to get to know us and ask about our older son. He and his staff were always available to answer our questions, and made us feel like we were making treatment decisions as a team. When I miscarried at 11 weeks, he happened to be at the hospital and came to see us. He was very sympathetic but also optimistic and encouraging.
Describe the protocols Kenan Omurtag used in your cycles at Washington University School of Medicine and their degree of success.
See my response from the experience question. We came to Dr. Omurtag with secondary infertility after 6 months of ovulation testing and two cycles of Clomid performed by my OB. Treatment began with an HSG and ultrasounds and bloodwork for me and a semen analysis for my husband. I was diagnosed PCO due to a slightly elevated testosterone level and high ovarian reserve. However, I don't experience any other symptoms and all other testing was normal. Because my cycles were regular and I was ovulating, and because we had successfully conceived and carried to term on our own in the past, we decided to start with IUI. Dr. Omurtag recommended four cycles, because success rates drop off sharply after four IUIs. We ended up doing six cycles, but the last two were done to increase our slim chances of conceiving while we saved up the funds and waited for IVF availability (they only accept a certain number of IVF patients each month). I was prescribed Lupron to aid in the IUI cycles. It's been a while, so I don't remember the exact procedures and tests involved with each cycle, other than coming in for a mid-cycle ultrasound to check on follicle ripeness. When the scan was favorable, we scheduled a morning appointment for the IUI. My husband arrived early to provide a semen sample, which was analyzed and prepared and then transferred via a catheter by one of the nurses about an hour later.
When IUI proved unsuccessful, we turned to IVF. Dr. Omurtag determined that Long GnRH agonist protocol was the best fit for us. We were required to secure financing and attend a very helpful IVF orientation before proceeding. After completing the drug regimen (which included OCP, Leuprolide, FSH, and hCG trigger), we harvested 23 eggs, 19 of which were viable. Because my husband's sperm count had varied during the IUI cycles, Dr. Omurtag decided to fertilize 10 of the eggs conventionally and 9 of them with ICSI. Only one of the eggs fertilized conventionally, but all 9 of the ICSI were successful. After 3 days of growth, we had several promising embryos, so Dr. Omurtag settled on a day 5 transfer. At that point, there were three exceptionally good transfer candidates. The decision of how many (1 or 2) to transfer was left to us. We chose 2 and one of those successfully implanted.
After our miscarriage, we did a frozen cycle with our remaining embryo. Dr. Omurtag performed a saline sonohysterogram to ensure that there were no underlying physical issues with carrying a pregnancy that we might have missed previously (and to ensure that the products of the miscarriage had all been expelled). I'm unable to locate all of my paperwork from this cycle for some reason, but I know that the drug regimen was much less intense and there were fewer injectables. The frozen embryo transfer was again successful and this time I carried to term.
Describe your experience with your nurse at Washington University School of Medicine. (Assigned nurse: Meredith Woody)
Meredith is great. She's very bubbly and upbeat. As Dr. Omurtag's nurse, she performs IUIs and is also the primary point of contact for his IVF patients. You can contact her through Dr. Omurtag's secretary and she will always get back to your quickly.
Describe your experience with Washington University School of Medicine.
First I should say that we are extremely satisfied with our experience with the WUSTL Infertility and Reproductive Medicine Center. The doctors, nurses, technicians and staff are all incredibly knowledgeable, helpful and friendly. With the exception of Drs. Omurtag and Odom, all of the staff are female. Prospective patients should know that this is a very large practice with many patients; you may need to be proactive if you're the kind of person who wants to meet directly with your physician regularly. My husband and I felt very comfortable with the staff and our nurse, who was very organized and provided us with lots of detailed written and verbal instructions for our procedures, so not seeing Dr. Omurtag regularly didn't bother us. As stated elsewhere in this review, be aware that the practice doctors take turns handling IVF cases on a monthly basis, so your doctor may not perform your egg retrieval and/or embryo transfer. Your nurse remains the same throughout. Please know that although all of these procedures and protocols seem very intimidating at first, you will receive all the information you need to successfully complete your treatment. The IVF orientation is great, your nurse is available to answer any questions, and detailed information packets are provided every step of the way. If you are doing IUI, be aware that you may need to wait awhile, due to the size of the practice and the unpredictability of patients' cycles. If you do IVF, you may need to wait a cycle or two to get on the schedule. As a working mom, I appreciated that most of the office visits could be done in the morning.
Describe the costs associated with your care under Kenan Omurtag at Washington University School of Medicine.
I believe each IUI cycle cost around $600. We financed the IVF cycles through ARC, where we paid $15,000 to cover a fresh and a frozen cycle. Medications were an additional expenses, but a relatively low cost with my insurance. All diagnostic testing was covered under our insurance.
What specific things went wrong at Washington University School of Medicine?
Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Washington University School of Medicine.
On one occasion, our nurse forgot to call in a medication that was time-sensitive. It was the weekend, but we were able to reach the doctor on call through the after hours line and she called in the prescription. It was partially my fault, as I did not check the bag of prescriptions thoroughly when I picked them up earlier in the week, and did not catch the mistake until the office was closed.