Verified
Verified
This patient has provided documentation of treatment at this clinic.
2024, 25 Eggs Frozen
Dr. Armstrong was compassionate and nonjudgmental...caught some symptoms that could have led to a relevant diagnosis and ordered blood work to confirm...I was responding strongly to the medication and she lowered my doses accordingly...egg freezing, and we used Follistim, Menopur, Ganirelix, and a Lupron trigger
Kindbody was great overall. I appreciated the welcoming space...loved the ultrasound tech I saw most of the time...only issue I had was with the online portal—I wish I had gotten clearer instructions about who to message about what...had issues getting an itemized receipt from Kindbody at the beginning of the cycle
How was your experience with Abigail Armstrong at Kindbody - Los Angeles?
Dr. Armstrong was compassionate and nonjudgmental; she took time to understood my needs within the timeframe of my cycle and beyond. She explained how the egg freezing process works in a way I could understand, and she helped me set reasonable expectations based on my overall health.
Dr. Armstrong also caught some symptoms that could have led to a relevant diagnosis and ordered blood work to confirm. My general practitioner never put those clues together, so I'm so glad Dr. Armstrong did! I did not meet diagnostic criteria for that condition, but it's something I now know to keep my eye on.
I got the results I wanted—actually, even better—and I'm grateful for her guidance!
What's one piece of advice would you give a prospective patient of Abigail Armstrong at Kindbody - Los Angeles?
I totally trusted Dr. Armstrong with whatever questions I had, and she did a great job answering them. Don't be shy—if you're confused or have concerns, ask!
During treatment, were you treated like a number or a human with Abigail Armstrong at Kindbody - Los Angeles?
Dr. Armstrong was personable and warm; in our very first appointment, she took time to get to know me, and she considered my fertility goals in the greater context of my life.
Describe the protocols Abigail Armstrong used in your cycles at Kindbody - Los Angeles and their degree of success.
I did egg freezing, and we used Follistim, Menopur, Ganirelix, and a Lupron trigger. Every couple of days, Dr. Armstrong reviewed my dosages; I was responding strongly to the medication and she lowered my doses accordingly.
Describe your experience with the nursing staff at Kindbody - Los Angeles.
Nursing staff was great, but we did have some communication mixups related to Kindbody's online portal and messaging system. For example, the first time my medication my dosage was adjusted, a nurse told me over direct message, but it wasn't updated in the portal, so I had mixed messages about what dosage to use that day. I had a hard time reaching a nurse to double check right away, and I didn't get clarification until my next appointment. I went with what I was told over DM, which was correct, but if things had gone the other way I would have been giving myself the wrong dose!
Describe your experience with Kindbody - Los Angeles.
Kindbody was great overall. I appreciated the welcoming space. (The dim, warm light and calming music in the treatment rooms doesn't seem that important until you're in there with a probe up your hoo-ha every other day.) My doctor was great, and I especially loved the ultrasound tech I saw most of the time. And my procedure was way easier than I thought it was going to be—I was up and out in no time, and back to work the very next day.
The only issue I had was with the online portal—I wish I had gotten clearer instructions about who to message about what, and I wish I was told you could message your clinical team as a whole, rather than just message back a single nurse or coordinator. Could have saved a headache (and the possibility of a dosing mishap) when there was a tech issue!
Describe the costs associated with your care under Abigail Armstrong at Kindbody - Los Angeles.
I had coverage through my work; they had issues charging my FSA directly (which was my fault), so we charged my credit card for the full amount at the beginning of my cycle, and I had to reach out to my FSA for reimbursement. I had issues getting an itemized receipt from Kindbody at the beginning of the cycle, but they said they would get one to me when my cycle was over. (They did not take initiative to follow up with that itemized receipt; I had to request it again.)
Describe Abigail Armstrong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - Los Angeles.
n/a
What specific things went wrong at Kindbody - Los Angeles?
- Provided conflicting information