Rated 9.7
Strongly recommend: 97%Neutral: 3%9.7
97% strongly recommend
39 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Humanity
9.2
9.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.7
5.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Georgetown
Residency
McGaw Med Ctr
Fellowship
National Inst of Health

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Adrienne Neithardt works at

Delaware Institute for Reproductive Medicine (Boston IVF Network clinic)
Rated 9.3
Strongly recommend: 85%Neutral: 8%Don't recommend: 7%9.3

Explore Clinic
Milford
909 Lakeview Ave
Milford, DE 19963
Newark
620 Churchmans Road, Third Floor
Newark, DE 19702
Chadds Ford
161 Wilmington West Chester Pike, Ste 1030
Chadds Ford, PA 19317
Show 1 more

39 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Unknown Success
NPS
9
NPS
9
Age 27 - 30
PCOS
Recurrent Pregnancy Loss
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Neithardt is very knowledgeable in her practice field and thoroughly describes her recommended plan of treatment and order of tests. She also has a good bedside manner. Her weakness is not being readily available to her patients. You have to go through the patient care coordinator for everything...Dr. Neithardt suggested going through an Ovulation Induction (OI) for my next round of trying to conceive. She diagnosed me with PCOS, therefore this treatment would help with timely ovulation...
RAD[fertility] is very good at scheduling and making sure patients are in and out in a timely manner. The office is clean and the check-in process is easy. They also answer the phone or return calls promptly...most of your appointments will be with the nurses and other staff. The doctors are not physically involved during any ultrasounds, tests, or certain procedures...Be very alert with knowing what services are covered by your insurance because the billing department will aggressively try and charge you for a service that is covered by your insurance...
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt is very knowledgeable in her practice field and thoroughly describes her recommended plan of treatment and order of tests. She also has a good bedside manner. Her weakness is not being readily available to her patients. You have to go through the patient care coordinator for everything.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Take notes and ask questions.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
I had my initial consultation with her and then all other care such as tests, results, medications, and questions are communicated through the patient care coordinator. The only other times I had an appointment with Dr. Neithardt was after each miscarriage to go over plan of treatment or additional testing.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
No treatment plans have been used yet. Dr. Neithardt suggested going through an Ovulation Induction (OI) for my next round of trying to conceive. She diagnosed me with PCOS, therefore this treatment would help with timely ovulation.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Damaris Rivera)
My patient care coordinator and all the other nursing staff are very friendly and give great customer service. To date, they have been timely and prompt with providing results and answering questions.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
RAD is very good at scheduling and making sure patients are in and out in a timely manner. The office is clean and the check-in process is easy. They also answer the phone or return calls promptly. Their weakness I would say is your doctor visits are infrequent and most of your appointments will be with the nurses and other staff. The doctors are not physically involved during any ultrasounds, tests, or certain procedures. Another weakness is the billing department. Be very alert with knowing what services are covered by your insurance because the billing department will aggressively try and charge you for a service that is covered by your insurance.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
Any pregnancy related visits or tests were covered under my insurance. Any fertility treatments such as Ovulation Induction and IUI and any fertility medications are not covered under my insurance. These would be out of pocket expenses.
What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).
The billing department is not helpful at all. They have certain employees in that department that are very rude and unprofessional. I have specific services that are covered by my insurance but the billing department tried to still charge me.
9
Doctor
Adrienne Neithardt
NPS
Humanity
1 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Age 36 - 38
1 IVF
Unexplained
Income $100K - $199K
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Neihardt never made me feel uneasy or unsure about next steps. I was open and receptive when cycles didn’t go as planned and she was open and receptive to my concerns. I especially appreciated when I would propose certain treatments she would fully detail the pros and cons...professionalism and bed side matter have been unmatched
I was surprised about the difficulty it is to see a doctor at RAD. In fact, the only time you see a physician is during a surgery or transfer. I have never seen a Dr during any routine visits. I also did not enjoy the accessibility of the doctors post cycle updates - particularly when a cycle failed it would take weeks to get a follow up appointment which would often drag the start of the next cycle.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr Neihardt never made me feel uneasy or unsure about next steps. I was open and receptive when cycles didn’t go as planned and she was open and receptive to my concerns. I especially appreciated when I would propose certain treatments she would fully detail the pros and cons. She never shut me out or dismissed my suggestions.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
I think it is truly important no matter what doctor you see, that you are doing your own research and gaining your own understanding of what your options are. Communication is so important, don’t be afraid to ask questions. If something doesn’t seem like a fit for you speak your mind.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neihardt’s professionalism and bed side matter have been unmatched. I’ve been trying to conceive for five years and communicating with her was always pleasurable.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
After my third failed transfer I was big on wanting to try an immune protocol for my next transfer. Dr neithardt was on board and she proposed three separate options. After communicating with her and doing my own research we agreed on a mocktail cycle which included steroids (prednisone, etc). The transfer was successful and resulted in the live birth of my daughter.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
For the most part the nursing team was pleasant. There were a few that were more enjoyable than others but I believe that anywhere you go.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Having been to several clinics, I was surprised about the difficulty it is to see a doctor at RAD. In fact, the only time you see a physician is during a surgery or transfer. I have never seen a Dr during any routine visits. I also did not enjoy the accessibility of the doctors post cycle updates - particularly when a cycle failed it would take weeks to get a follow up appointment which would often drag the start of the next cycle.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
Per FET cycle @ $5500.
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
RAD only does single embryo transfers. I have no comment on their reasoning and don’t mind not being able to transfer multiples
10
Doctor
Adrienne Neithardt
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
2019 - 2020, Unknown Success
NPS
8
NPS
8
Age 30 - 31
3 Fertility Medications
PCOS
European
Ashkenazi Jewish
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Neithardt always is up to date on everything going on in my life and how it might affect my fertility...She understands how to communicate and care for the whole patient. Her explanations are always very clear and she very clearly treats individual patients and doesn’t have a one size fits all approach...Ask about all your options up front so you have clear expectations
[nurses of RADfertility] They answers my questions and know everything about my treatment and course of treatment...[personal cost] Many meds are out of pocket usually over $100. Also, insurance only cover so much and iui out of pocket will be $300 each...[clinic error] They forgot to call in my letrozole once I noticed quickly and it was resolved within minutes.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She is very caring. She understands how to communicate and care for the whole patient. Her explanations are always very clear and she very clearly treats individual patients and doesn’t have a one size fits all approach.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Ask for an appointment when you think you need one. Ask about all your options up front so you have clear expectations (this is something I would say of the fertility treatment in general.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt always is up to date on everything going on in my life and how it might affect my fertility. She worries about the whole person which is so important when you are going through something so traumatic.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
3 letrozole cycles with ovidrel injections and progesterone suppositories. The rationale is to help with my pcos and inability to get pregnant. I have been unsuccessful thus far. I had planned an iui cycle but I was unable to follow through given the covid 19 pandemic. The treatment course has been very physically and mentally emotional.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
The nursing staff seems to know as much about me as my doctor. They answers my questions and know everything about my treatment and course of treatment.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
I personally struggled being that my original doctor left in the middle of my treatment process so I think some things might have been missed. I never went through in full what my treatment course would look like until I requested that appointment. Everything was done ins very personal kind and compassionate manner. Taking into account the me and my husband as a whole persons. I have struggled with a handful of issues that the nurses were concerned with regarding my health but then ultimately the doctor was not. Often times that would upset me unnecessarily then my doctor would dismiss the concern and I would no longer have cause for concern. I feel like everyone at the clinic cares and understand my situation and knows my situation give that it is such a sensitive issue to have.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
It’s hard to say given my insurance changed during my time at the clinic. It’s hard to answer that question given there are so many aspects of care and treatment. Many meds are out of pocket usually over $100. Also, insurance only cover so much and iui out of pocket will be $300 each.
What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).
They forgot to call in my letrozole once I noticed quickly and it was resolved within minutes.
8
Doctor
Adrienne Neithardt
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
9
Age 24 - 26
1 IUI
Male Factor
Unexplained
Native American
Income $50K - $99K
Only Doc Seen
Surrogacy With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Neithardt] always makes sure i understand what we are talking about and is very compassionate. I never feel unsure when I leave her office and at times where I was struggling with decisions to make she helped me choose what was best for me. ... I took progesterone and a shot along with my iui ... You can tell she is very passionate about her job.
I had an issue where I was scheduled for iui but the day before was called and told I would have to pay 1700 out of pocket so I had to cancel the iui even though I had another insurance that I know covers iui and I had put the payment down 2 months before that would have been needed to use that insurance. ... This clinic [RAD] seems pretty organized I've had some issues with billing but for the most part was taken care of. I always am treated with respect and you can tell the people here love their job. It's nice when you can go into your doctors office and everyone is so happy for you and supportive of your process. ...
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She is awesome. You can tell she is very passionate about her job. Not once did I leave her office confused about something and when I needed help making decisions on which procedure to do she helped me choose what would work best for me.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Make sure you explore all your options before deciding what treatment to persue.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She is awesome. She always makes sure i understand what we are talking about and is very compassionate. I never feel unsure when I leave her office and at times where I was struggling with decisions to make she helped me choose what was best for me.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
I took progesterone and a shot along with my iui
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic).
They all are very welcoming and try to do their best to accommodate you when scheduleing
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
This clinic seems pretty organized I've had some issues with billing but for the most part was taken care of. I always am treated with respect and you can tell the people here love their job. It's nice when you can go into your doctors office and everyone is so happy for you and supportive of your process.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
About $2500.00
What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).
I had an issue where I was scheduled for iui but the day before was called and told I would have to pay 1700 out of pocket so I had to cancel the iui even though I had another insurance that I know covers iui and I had put the payment down 2 months before that would have been needed to use that insurance. They recommended that I try at home but did end up getting me in on what was supposed to be my second iui day but my intercourse dates didnt line up well because I was cleared for iui then told to try at home and then 2 days later brought in for the iui
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2019, Successful
NPS
10
NPS
10
Age 30 - 36
2 IVF
Endometriosis
South Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Neithardt is always a welcoming and a positive doctor. She would explain the issues with transparency. She took time to explain the various steps of IVF and genetic testing. She is compassionate towards her patients. I received an email from her about my miscarriage. ... Even during surgeries, she stops by before as well as after the surgery to explain things in detail. She is a warm and a caring person.
Best thing about RAD is the appointments are on time, never any delay. Test results are reported the same days which means you get your results on the same day. This is useful especially when you are waiting to know whether you are pregnant or not. ... Nursing staff at RAD are great. They are prompt without any delays, compassionate in what they do. Lovely people
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr Neithardt is always a welcoming and a positive doctor. She would explain the issues with transparency. She took time to explain the various steps of IVF and genetic testing. She is compassionate towards her patients. I received an email from her about my miscarriage. Usually doctors do not find the time to send emails to their patients but Dr Neithardt took time and thinks about her patients. Without the support of Dr Neithardt, I would not have my beautiful daughter and I am thankful to the doctor. Even during surgeries, she stops by before as well as after the surgery to explain things in detail. She is a warm and a caring person.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
The only advice I can give is to trust her. She is the best doctor who has a very good knowledge and experience. She will make sure you get pregnant and have a baby.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She made me feel more like a human. She took the time to make me understand the various steps involved in IVF and Genetic testing even though she could have ordered it to be explained by her staff. After my miscarriage, she hugged me and felt sorry.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
My previous stimulation was a regular stimulation and she adjusted the dosage through out the stimulate which provided very good results. My current stmulation which is going on right now, she is using minimal medicines. I am taking 300 units of Gonal F, 100mg of Clomid, Doxycycline 100mg. This time I am very much comfortable with the amount of medication and hopefully the results.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Nursing staff at RAD are great. They are prompt without any delays, compassionate in what they do. Lovely people
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Best thing about RAD is the appointments are on time, never any delay. Test results are reported the same days which means you get your results on the same day. This is useful especially when you are waiting to know whether you are pregnant or not.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
I was always lucky to have my insurance cover IVF expenses. So we always ended up paying the deductibles which is around $3250 each for 2018 and 2019
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
Doctor always advices to get a single embryo transferred. I think this is very important as it reduces the risk of multiple births.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 34
PCOS
Uterine Fibroids
European
Income $100K - $199K
Teacher
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I was nervous at first because I had previously been with a former doctor in this practice, but Dr. Neithardt greeted me with a warm smile and immediately put me at ease. She explained what she thought was the best treatment for me and what tests I would need to have re-done since it had been 4 years. When I had to have some fibroids removed she did my surgery and was thorough in explaining what she did and why she believed it necessary.
Every PA, Nurse Practitioner, Care Coordinator, and Nurse [at RAD] I have interacted with has been kind and competent. My patient care coordinator responds to all of my questions in a timely manner and thoroughly.... Strengths- kind and caring people that treat you like family and always make you comfortable. Weaknesses- they have an on-site lab which is great, but sometimes the wait is lengthy because there is only one person drawing blood.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
I was nervous at first because I had previously been with a former doctor in this practice, but Dr. Neithardt greeted me with a warm smile and immediately put me at ease. She explained what she thought was the best treatment for me and what tests I would need to have re-done since it had been 4 years. When I had to have some fibroids removed she did my surgery and was thorough in explaining what she did and why she believed it necessary. She is compassionate and competent. I honestly have no complaints, she is positive that we will conceive again, and her positivity is contagious.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
If you want someone with a warm bedside manner she is the person to see.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt was warm and kind. She knew that I had previously gone through fertility treatments, and that my first child died after being born prematurely. She was sensitive to my loss, and on the two visits when I had to bring my living daughter she was patient and kind. She is so positive about my chances of getting pregnant that even our failed cycle felt like another step in success. Fingers crossed!
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
I am clomid resistant, so we de used to use Letrizol again (it worked to conceive my daughter.) We started at the same dose used to conceive my daughter, but with my recent weight loss I responded too well for IUI (6 follicles) so we cancelled that cycle. My most recent cycle with the lowest dose of Letrizol produced 2 follicles, we did two sessions of IUI after a trigger shot. Unfortunately we were not successful. I am starting the next round of baseline appointments and Letrizol (same low dose) in two days. Here’s hoping!
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Damaris Rivera)
Every PA, Nurse Practitioner, Care Coordinator, and Nurse I have interacted with has been kind and competent. My patient care coordinator responds to all of my questions in a timely manner and thoroughly.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Strengths- kind and caring people that treat you like family and always make you comfortable. Weaknesses- they have an on-site lab which is great, but sometimes the wait is lengthy because there is only one person drawing blood.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
I have insurance that covers most fertility treatments, so I have a $20 copay per visit and an additional cost for each lab. So far I am probably in $480 in copays and lab payments since April.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unknown Success
NPS
10
NPS
9
Age 29 - 32
1 IVF
1 Embryo Freezing
Endometriosis
PCOS
Immunological
Recurrent Pregnancy Loss
European
Income $100K - $199K
Accountant
3rd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
I have done one retrieval cycle with Dr. Neithardt. This was a light stim, because I had some indicators that I would be a good responder (age and ovarian reserve were in my favor). On this protocol I only did about half the dosages, injections once a day instead of twice, etc. We wanted to avoid having a large number of "extra" embryos so this approach worked for us. In the end we still had a high number - 21 mature eggs, 19 fertilized, 15 made it to day 5/6 blastocyst.
I had only positive things to say about this clinic [Reproductive Associates of DE-Wilimington] after my first experience with them (IVF stimulation & retrieval and one FET). They worked well as a team, tried to accommodate my needs as much as possible, were always friendly, etc. By the time I was working with them again 1.5 - 2 years later, there had been some changes in their internal structure and processes which unfortunately caused a few problems for me as a patient.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt was the best thing about working with this clinic. It's rare that I've found a doctor so respectful and happy to work with her patient (participatory medicine) as her, even when I consider non-fertility related areas of medicine. It is very important to me to fully understand my treatment plans and how each piece works. I also want my own ideas to be fully considered and either incorporated into the plan, or to have someone explain why that idea does not apply. Furthermore, I have run into some complications which cannot be fully explained by any of the testing performed, and Dr. Neithardt had the experience as well as the common-sense approach to work with me on how to approach these things - most doctors, in my experience, will not do this if they cannot see conclusive objective proof (such as a lab test result).
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Ask every question you can think of and keep asking until you get an answer that makes sense to you. Take advantage of working with a doctor who will make sure you understand and are on the same page.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt always clearly remembered all relevant details of my history and treatment plan whenever we met. Additionally, she took every concern or question I had seriously and treated me as a partner in my care, not a subject under her rule.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
I have done one retrieval cycle with Dr. Neithardt. This was a light stim, because I had some indicators that I would be a good responder (age and ovarian reserve were in my favor). On this protocol I only did about half the dosages, injections once a day instead of twice, etc. We wanted to avoid having a large number of "extra" embryos so this approach worked for us. In the end we still had a high number - 21 mature eggs, 19 fertilized, 15 made it to day 5/6 blastocyst. Having had a trisomy miscarriage in the past, we chose to freeze all embryos and do PGS testing. Due to cost, we could only afford to test 8 embryos at the time but had the remaining 7 biopsied for later testing if needed. Of the 8, 2 came back non-viable which is typical. I needed a hysteroscopy before transferring, so about 2 months after retrieval I was able to do my first FET. We used a Lupron protocol. I did have to push back the transfer by one week because my lining was not thick enough at the first check, but we added a half pill of estrogen vaginally (in addition to the oral doses) and it was ok a week later. That transfer resulted in my daughter. I went for weekly ultrasounds through week 10 or 11 at the clinic then fully transitioned to my OB. About a year and half after having my daughter we were ready to try again. We worked with Dr. Neithardt, repeating a saline sonogram and mock transfer. We agreed to follow the same protocol that worked the first time, the only change was adding the vaginal estrogen earlier since we knew I needed it before. I became pregnant but the numbers / trends were all over the place and I ultimately miscarried. We had a D&E done to test the fetal remains and unfortunately could not find a clear cause. The fetus was genetically normal and no physical causes could be found. This is where I really appreciated Dr. Neithardt - I have a complicated medical history including several autoimmune diseases. We retested for additional diseases that would be known to cause this type of problem, and the results were negative. However, Dr. Neithardt and I trusted our gut instincts that this is somehow related and discussed how we might change the protocol. We theorize that my body is rejecting the pregnancy and cutting off bloodflow, causing it to terminate. It took a few months for my body to be ready for another try but we eventually began another cycle. This time we added prednisone to further suppress my immune system. I again became pregnant and the numbers all appeared robust. Unfortunately, at my 6 week ultrasound we discovered the gestational sac had continued growing but the fetus had not. I had another D&E but this time I could not emotionally handle doing more testing on the fetal remains. Dr. Neithardt agreed with my husband and I that there wasn't likely any information to gain from testing any remains, if any could even be identified, which gave us a modicum of peace on the issue. She still feels that this may be an autoimmune response (as do I) and suggests another cycle include both the prednisone as well as Lovenox, a blood thinner to try to prevent clotting to the fetus. However, at that point I was relocated for work to another state and we have not yet decided if we or when we will pursue more transfers.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Most of the nursing staff at this practice is very nice to work with. There are always the exceptions - a new nurse who told me to go to the bathroom before my appointment then found out I needed to provide a urine sample before we could perform my test that day which caused a delay, for example. My most frequent frustration was when a nurse would answer a question based on the typical protocol even when I knew there was an unusual factor in my case and I wanted to escalate the question to my doctor. I eventually was given instructions for how to handle those questions to my satisfaction. The staff was interested in my comfort, tried to answer my questions fully to the best of their knowledge, and tried to be as comforting as they could when we discovered my losses. That experience in particular stuck with me because my first loss had been when I was seeing a different provider and they had been very distant and clinical when I was completely disoriented and heartbroken.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
I had only positive things to say about this clinic after my first experience with them (IVF stimulation & retrieval and one FET). They worked well as a team, tried to accommodate my needs as much as possible, were always friendly, etc. By the time I was working with them again 1.5 - 2 years later, there had been some changes in their internal structure and processes which unfortunately caused a few problems for me as a patient. They were still friendly and usually accommodating, but their internal communications had broken down at times. This caused me some frustrations trying to reconcile the plan my doctor and I had laid out with the actual steps being performed as well as some issues after my losses regarding medication decisions (due to other medical issues, I wasn't doing well with the "normal" protocol and needed my doctor to give personalized instructions). It was not a terrible experience, but when it happened twice in the span of a few months even after I discussed my concerns with everyone involved, I began to question how well I could work with them if we decide to try again in the future.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
I was lucky to have excellent insurance so my only costs were for genetic screening, medications, freezing and thawing costs, and $10 visit copays. I paid about $450 plus copays for a frozen transfer cycle. I no longer have this insurance, and when I inquired about the out of pocket costs I was told that their fee is $4,500 for one FET cycle (not including retrieval which I had done previously).
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
I was only willing to transfer one embryo at a time anyway, as were my other care providers, so this was not an issue for me.
What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).
I experienced some communication problems with this clinic, both during my transfer cycles and most significantly after my losses. I have a somewhat complicated medical history and some of the "normal" protocols don't work for me (for example, the schedule for coming off the hormones and restarting birth control after a miscarriage). My doctor and I had discussed this and were on the same page but it wasn't being communicated well with the staff I would typically see at an appointment, nor were my questions being communicated back to the doctor unless I pushed for it. There was also some confusion with getting a few medications ordered in time as my insurance required me to use mail delivery.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2018, Successful
NPS
10
NPS
10
Age 26 - 34
2 IUI
1 IVF
Endometriosis
PCOS
Uterine Fibroids
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Neithardt was amazing. She took time to explain all procedures, including pictures, and answer any questions. She always came to the waiting room to greet us and was as honest as she could be knowing all that she did. With all of the appointments that we had, she could not be present for all of them, but the staff was sure to mention any discussions they had with the doctor in the meantime. It made me feel like she really cared and wanted to do right by us, whether she could see us face to face or not.
The clinic [RAD] is large with many nurses, techs, doctors, and patients. I would tell people to not let that intimidate them. It’s large because they are the BEST! There is always someone there to take care of your needs. Smiles and friendly faces are around every corner. The practice does what is best for you; whatever will keep you and your fertility safe and sound. They can be conservative but in a good way. Whatever decisions are made, are done as a team and you know they have your best interests at heart.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt was amazing. She took time to explain all procedures, including pictures, and answer any questions. She always came to the waiting room to greet us and was as honest as she could be knowing all that she did. With all of the appointments that we had, she could not be present for all of them, but the staff was sure to mention any discussions they had with the doctor in the meantime. It made me feel like she really cared and wanted to do right by us, whether she could see us face to face or not.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
One piece of advice I would give would be to be upfront and honest with her about everything. Medical history, mental and emotional state, hopes and fears, they are all important. Dr. Neithardt wants to know these things in order to best care for people.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
I felt like a human. DR. Neithardt always used my first name when addressing me. She was always friendly and reassuring while still maintaining a realistic outlook. She remembered me, or at least took the time to review my chart, after not seeing her for about 6.5 years. There was no judgment or condescension. She was professional and respectful of my wishes to expand our family. I would highly recommend her to anyone I know.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Dr. Neithardt was concerned about hyper stimulation during IVF. She used a mini stimulation protocol that started with clomid. It worked for us because we did not stimulate too much and were able to do a fresh transfer.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Rhonda wright)
They staff always talked to me as if we were old friends. They were upfront and honest and relied on medical information and team decisions to guide my treatment. My coordinator was fantastic and timely with all responses and scheduling. Being able to leave any member of the staff a message over their portal not only gave me reassurance but also confidence in the knowledge of the staff. They always responded in a timely manner with as much information as possible.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
The clinic is large with many nurses, techs, doctors, and patients. I would tell people to not let that intimidate them. It’s large because they are the BEST! There is always someone there to take care of your needs. Smiles and friendly faces are around every corner. The practice does what is best for you; whatever will keep you and your fertility safe and sound. They can be conservative but in a good way. Whatever decisions are made, are done as a team and you know they have your best interests at heart.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
Honestly, we were concerned with cost about everything but it was manageable and comparable to other clinics. They were always good about trying to make connections and coverage happen with insurance or any possible discounts.
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
I understand why doctors perform single transfers rather than multiple. Our practice only did single transfers unless you completed multiple failed Trabsfer attempts. I appreciate the concern for me all while trying to help me get pregnant in the safest way possible.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 36
2 IUI
European
Income $50K - $99K
Lawyer
2nd of 2 Docs
1 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I met with Dr. Neithardt on my first visit and met with her for quite awhile. We discussed my needs, concerns, and questions. Dr. Neithardt explained each of my options at length and never seemed as though she was in a rush. Following each unsuccessful IUI, we discussed options moving forward. I found her to be professional and kind during each visit. She truly seemed to care about finding the right treatment plan for me, and it seemed genuine
Having come from another clinic, I can say that RAD is ten times better. The online portal is an amazingly easy way to keep in touch, ask those questions you think don’t quite warrant a call, and keep track of both your paperwork and your appointments. There are lots of faces, so my advice would be to prepare yourself to get adjusted to that. However, I have yet to come across a staff member I didn’t like.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
I met with Dr. Neithardt on my first visit and met with her for quite awhile. We discussed my needs, concerns, and questions. Dr. Neithardt explained each of my options at length and never seemed as though she was in a rush. Following each unsuccessful IUI, we discussed options moving forward. I found her to be professional and kind during each visit. She truly seemed to care about finding the right treatment plan for me, and it seemed genuine. I would not hesitate to recommend Dr. Neithardt.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Bring a notepad and take notes. She gives you a lot of information to digest, which is good!
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt took the time to meet with me, go over my test results, and explain my options in detail. I truly felt as if she was determined to help me make the best treatment decisions in light of my needs and financial considerations. She has been extremely kind and professional throughout my treatment.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
We began with a medicated iui cycle with donor sperm, as it seemed to be the most economical with no known fertility issues. When that was not successful, we tried two inseminations in one cycle, which resulted in a positive pregnancy test. Unfortunately, that did not work. Now, we are debating between ivf and iui. As always, cost is a major factor. Dr. Neithardt truly understands that and has been supportive throughout.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Damaris (care coordinator) )
I have found all staff at RAD to be a pleasure to work with. All have been professional and friendly. There are so many of them, but they seem eager to help their patients succeed and seem to share in their pain when they do not.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Having come from another clinic, I can say that RAD is ten times better. The online portal is an amazingly easy way to keep in touch, ask those questions you think don’t quite warrant a call, and keep track of both your paperwork and your appointments. There are lots of faces, so my advice would be to prepare yourself to get adjusted to that. However, I have yet to come across a staff member I didn’t like.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
Self-pay iui cycle $1760 plus medication (including trigger and suppositories) and cost of donor sperm. Some copays/coinsurance related to some of the diagnostic procedures, which were covered by insurance.
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
N/A
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 39 - 40
Diminished Ovarian Reserve
Endometriosis
Male Factor
Uterine Fibroids
Unexplained
Income $50K - $99K
2nd of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I had a hysteroscopy to remove a cyst in my ovary. I also have a fibroid pushing on my bladder and Dr. Neidhart did not wish to remove it now because it wasn't a priority for my fertility. I had a sonogram to check my tubes, my uterus, and to see how fertile I am to increase my chances of having a baby. My partner was given HCG treatments to increase his testosteron and sperm count because we did not want to use donor sperm. We also discussed waiting 3-6 months for his sperm count to increase so that we had a greater chance of havin a biological child. We did dna testing as well which eased our minds about our own bodies and possible genetic diseases that could be passed on to our child. T
Our coordinator [at RAD- Newark] is very helpful in answering questions and providing us answers to questions she does not have the answers to. She responds in a few hours and always in the same day. She explained the cost of IVF and offered ways for us to save money on the drugs... Our clinic is clean, modern, and very welcoming. The front desk staff are happy to see us and are attentive. The entire office works well together and we always feel that they are operating at a high level during our appts. We are not rushed through and after procedures they take time to mak sure we are ok. I cannot think of any weaknesses
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neidhart took time to thoroughly explain our procedure and answered all of our questions. She even listened and allowed us to try things that we researched on our own. We felt like we were apart of the process and not just another source of income for the clinic
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Make sure to ask the Dr. to further explain anything that you need more information on. Question why she is choosing certain treatments so you are more comfortable with the process
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neidhart is wonderful! She too ample time to sit with us during scheduled appts as well as unscheduled ones when we just had questions. She is caring, honest, and has a positive outlook on our fertility journey. She never made us feel like we could not have a baby
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
I had a hysteroscopy to remove a cyst in my ovary. I also have a fibroid pushing on my bladder and Dr. Neidhart did not wish to remove it now because it wasn't a priority for my fertility. I had a sonogram to check my tubes, my uterus, and to see how fertile I am to increase my chances of having a baby. My partner was given HCG treatments to increase his testosteron and sperm count because we did not want to use donor sperm. We also discussed waiting 3-6 months for his sperm count to increase so that we had a greater chance of havin a biological child. We did dna testing as well which eased our minds about our own bodies and possible genetic diseases that could be passed on to our child. The RAD clinic went over my drug protocol with us and said that it was an agressive approach due to my age and egg reserve but they felt that it was a good protocol to produce a live birth. I have not currently undergone an IVF cycle as we are waiting for my partner's sperm count to be at a level that Dr. Neidhart feels is acceptable for us to have the most success.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Donna Yarusso)
Our coordinator is very helpful in answering questions and providing us answers to questions she does not have the answers to. She responds in a few hours and always in the same day. She explained the cost of IVF and offered ways for us to save money on the drugs
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Our clinic is clean, modern, and very welcoming. The front desk staff are happy to see us and are attentive. The entire office works well together and we always feel that they are operating at a high level during our appts. We are not rushed through and after procedures they take time to mak sure we are ok. I cannot think of any weaknesses
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
Genetic testing was $200 each. Office visits are covered under insurance so the copay is $45 My surger was $12,000 covered under insurance less my $1,400 deductible Blood test was $1,100
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
Our doctor believes in only 1 embryo transferred per ivf cycle as this will produce the highest success rates for a live birth. I agree 100%
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
10
NPS
9
Age 33 - 36
1 IVF
PCOS
European
Income $100K - $199K
Teacher
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Neithardt is patient, honest, compassionate, and knowledgable. She takes the time to explain everything in a way that can be understood. She makes sure her patients are as comfortable as they can be in stressful circumstances.... She recommended IVF at that point, which we agreed was the best course of action. Based on my age and health, we did mini-stim IVF. After the egg retrieval, my body wasn’t responding appropriately, so we reset while my embryos were frozen (5 day). A couple months later we did the transfer and it was successful.
They [Reproductive Associates of DE] have a lot of patients, and sometimes you have to wait a while after your scheduled appointment time. Besides that, however, I have never once felt like “just a number”. I think the wait time can be long because they are taking their time with patients.... Without insurance, we paid $10,000 for potential multiple cycles until pregnancy. The cost did not include medications, but did include monitoring, ultrasounds, and the pregnancy bloodwork.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt is patient, honest, compassionate, and knowledgable. She takes the time to explain everything in a way that can be understood. She makes sure her patients are as comfortable as they can be in stressful circumstances.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Be open and honest with her, she is willing to listen.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She took the time to answer all questions, no matter how small or silly. She made small talk and really acted like she was invested in our success.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
We tried clomid, then letrazole (I think) initially, but my body wasn’t properly responding, so we cancelled the cycle. Because we were self-pay at the time, she explained that we could keep trying with the medications or potentially try IUI, but the likelihood of success was small and we would quickly exhaust our funds. She recommended IVF at that point, which we agreed was the best course of action. Based on my age and health, we did mini-stim IVF. After the egg retrieval, my body wasn’t responding appropriately, so we reset while my embryos were frozen (5 day). A couple months later we did the transfer and it was successful. I’m currently in a new cycle. I had the transfer one week ago and am waiting on the results.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Sometimes the wait was a bit long, but every person I encountered was friendly, caring, and went out of their way to make me feel comfortable.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
They have a lot of patients, and sometimes you have to wait a while after your scheduled appointment time. Besides that, however, I have never once felt like “just a number”. I think the wait time can be long because they are taking their time with patients.
Describe your experience with your monitoring appointments at RADfertility (CCRM Fertility Network Clinic).
See previous comment on the clinic.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
Without insurance, we paid $10,000 for potential multiple cycles until pregnancy. The cost did not include medications, but did include monitoring, ultrasounds, and the pregnancy bloodwork. My new insurance is covering my second round, and I paid an approximately $1,400 copay, not including medication, which came to about $30.00
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
We weren’t given a choice; RAD only performs single embryo transfers. I would have liked a choice after the risks were explained, although I understand their approach.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 37
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
European
Income $50K - $99K
1st of 3 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
From our first visit, I felt as if she was a member of our family. She was very open and honest about our options. She was extremely thorough and broke everything down step by step. ... I suffered and ectopic pregnancy after failing to get pregant for years. Dr. Neightheart [Neithardt] provided me with a list of required testing. Based off the results of those tests, we were given the option of attempting ivf with either my own eggs or donor eggs.
It [RAD] is operated like a well oiled machine. The love, compassion, understanding and personal touch that every patient receives is truly heart warming. ... My coordinator is wonderful. She is available to answer any questions and has taken the time to email me or call after hours. The entire staff is wonderful. ...When I suffered my loss, my doctor and the nurses cried with us.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
From our first visit, I felt as if she was a member of our family. She was very open and honest about our options. She was extremely thorough and broke everything down step by step. I am so very thankful that I found her.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Bring a notebook to your appointment. You will leave with a lot of information and it’s best to have everything written down so you can review it all without forgetting everything you’ve heard.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
The entire RAD staff is loving and compassionate. When I suffered my loss, my doctor and the nurses cried with us. My doctor was very optimist about moving forward with a solid treatment plan and was very gental in allowing us with as much time as we needed to grieve. She has personally reached out to me several times to check up on me and offer support.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
I suffered and ectopic pregnancy after failing to get pregant for years. Dr. Neightheart provided me with a list of required testing. Based off the results of those tests, we were given the option of attempting ivf with either my own eggs or donor eggs.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Damaris )
My coordinator is wonderful. She is available to answer any questions and has taken the time to email me or call after hours. The entire staff is wonderful. They have even stayed during their lunch break to provide me with prenatal vitamins.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
I am please to say that I do not think my clinic has any weaknesses. It is operated like a well oiled machine. The love, compassion, understanding and personal touch that every patient receives is truly heart warming.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
14,000. For one round of ivf. Not including medications. With insurance all fertility testing was roughly 800.00.
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
I would like the ability to do multiple embryos per transfer given my age.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016, Unsuccessful
NPS
10
NPS
10
Age 30
Tubal Blockage
Black or African-American
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
I had many test. Starting with the genetic work up between myself, my family and my partner. ... As a patient She [Dr. Neithardt] showed a lot of compassion for my situation not being able to conceive naturally. ... She had prescribed a tablet that had 3 three medications in one however that was denied by my insurance at the time. So she told me to take Folic Acid, a B vitamin and something else I can’t remember the name.
Every time I was in the office or received a call from the staff they were courteous, respectful and helpful. I recommend Reproductive Associates [of Delaware] to everyone. ... When I seen the IVF packages I knew I couldn’t afford even the lowest package which was $10,000. ... [Nursing Staff] Everyone was nice. ... Typically whenever I was seen at the office I paid the specialist co pay that my insurance allotted which was $50.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
As I mentioned before Dr. Neithardt was very kind and sweet. As a patient She showed a lot of compassion for my situation not being able to conceive naturally. I always was seen by her and only her at the Wilmington office and she thoroughly listened to my wants and needs at every visit. When things didn’t go right She comforted me when I cried by giving me tissues and hugging my pain away. She’s an angel and truly an awesome woman inside and out. She was born to be a reproductive doctor. She’s has the heart for it. I just wish I could have afforded IVF so that we could have had a good outcome but that wasn’t the case and I still Thank and love her with my entire heart.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Be totally honest, respectful and patient. Also, keep a positive outlook on your situation and leave the rest to God and Dr. Neithardt. She’ll do her best to fulfill your needs.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt was very sweet, kind, patient and always professional with me. Her beautiful smile always gave me a sense of hope even when she was delivering news I didn’t want to hear. She tried her best to help me conceive naturally. She did every test that she could but they all displayed negative results. Although she wasn’t able to help me conceive naturally she offered me IVF but I found it too costly and I wasn’t able to afford.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
I had many test. Starting with the genetic work up between myself, my family and my partner. She had prescribed a tablet that had 3 three medications in one however that was denied by my insurance at the time. So she told me to take Folic Acid, a B vitamin and something else I can’t remember the name. Then I had a procedure done in the office where she stuck a water or dyed filled tube up my vagina to my left Fallopian tube (only one I have) to see if it was occluded. We thought the water or dye went thru but she then ordered a sonogram to make sure. I went into Christiana Care outpatient and had the sonogram that couldn’t be completed because the tech and doctor wasn’t able to get the tube through Because my uterus was shifted. So she ordered a laposcopy (spellcheck) and did small incisions to thoroughly figure out the problem and she did my left tube was occluded that’s when I learned there would be no way for me to conceive naturally and IVF would be the only way.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Everyone was nice.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Nothing I felt you all did an awesome job. Every time I was in the office or received a call from the staff they were courteous, respectful and helpful. I recommend Reproductive Associates to everyone.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
Typically whenever I was seen at the office I paid the specialist co pay that my insurance allotted which was $50. When I seen the IVF packages I knew I couldn’t afford even the lowest package which was $10,000.
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
I’ve never had shot or any IVF treatments yet.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 37
European
Income $100K - $199K
Teacher
Only Doc Seen
Donor Eggs With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Neidhardt was very prepared. She had already looked into our medical records when we arrived and didn't require a lengthy explanation of why we were there. She explained in detail our options. It was clear and she checked often to make sure we were understanding...was kind and nonjudgemental....will only do single embryo transfers...She really listened to us. I felt comfortable with her instantly
It is easy to make an appointment with the clinic [RADfertility]. We never spend a lot of time in the waiting room. Anytime we have a question we hear back quickly and they are answered thoroughly. All the receptionists and staff are friendly and great at the jobs...Get morning appointments....We thought the prices were fair
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neidhardt was very prepared. She had already looked into our medical records when we arrived and didn't require a lengthy explanation of why we were there. She explained in detail our options. It was clear and she checked often to make sure we were understanding. She was kind and nonjudgemental. We really loved working with her.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Get morning appointments. The office is mostly empty in the morning and you get in to see her quickly.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt was very kind and patient. She really listened to us. I felt comfortable with her instantly and I have pretty intense white coat syndrome. She has such a warmth about her.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
We used an egg donor and a surrogate so I didn't have treatments myself
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Amy Miller)
She was easy to talk to and friendly. She was knowledgeable and had many years of experience. Some of her forms were a little outdated and we had to wait for her to get back to us with the correct information. She always responded quickly to our messages and was very helpful with any questions we had.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
It is easy to make an appointment with the clinic. We never spend a lot of time in the waiting room. Anytime we have a question we hear back quickly and they are answered thoroughly. All the receptionists and staff are friendly and great at the jobs. We highly recommend the clinic.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
We thought the prices were fair
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
She will only do single embryo transfers
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
9
NPS
9
Age 37 - 38
3 IUI
2 IVF
Endometriosis
Uterine Fibroids
European
Income $100K - $199K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Niethardt is extremely smart and likable. It was always pleasant to see her though I didn't often see her as much as I would have liked. Her office is in Wilmington but nearly every appointment after consultation is in Newark. She was compassionate and checked in occasionally.... Medicated IUI with clomid three times IVF with 450ml Gonal daily and Cetrotide and low dose HCG IVF with 100 clomid and 300 Gonal
[at Reproductive Associates of DE] You will be in a group cycle. You will meet with and talk to many different doctors, PA's and nurse practitioners. The earliest walk in appointment is 6:30am for monitoring. The clinic is organized and everyone uses the patient portal. If you call in the phone it is very hard to reach a live person so plan rouse the portal and you can usually expect a message back that day .
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Niethardt is extremely smart and likable. It was always pleasant to see her though I didn't often see her as much as I would have liked. Her office is in Wilmington but nearly every appointment after consultation is in Newark. She was compassionate and checked in occasionally.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
You must write down and ask all the questions you have. This process can be very confusing.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
The cycles are set up to create ease for the clinic, not the patient. Everyone is on the same schedule and begins IVF at the same time. This can sometimes feel impersonal.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Medicated IUI with clomid three times IVF with 450ml Gonal daily and Cetrotide and low dose HCG IVF with 100 clomid and 300 Gonal
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Rhonda Wright, Kristen Fields, Melissa Aiken)
The staff is overall very welcoming and warm. I felt at ease to ask questions.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
You will be in a group cycle. You will meet with and talk to many different doctors, PA's and nurse practitioners. The earliest walk in appointment is 6:30am for monitoring. The clinic is organized and everyone uses the patient portal. If you call in the phone it is very hard to reach a live person so plan rouse the portal and you can usually expect a message back that day .
Describe your experience with your monitoring appointments at RADfertility (CCRM Fertility Network Clinic).
Monitoring was difficult because I begin work at 7am and the earliest hours were 6:30am. There would often be people lined up at 6:20am for monitoring.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
IVF with 20% coinsurance cost approximately $2300. Out of pocket transfer $4200. Medications per cycle between $1000-2500
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
We were told they would only implant one embryo at a time.
9
Doctor
Adrienne Neithardt
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington (closed)
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
10
NPS
10
Age 27 - 29
2 IUI
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Neithardt] treated me like I was a close friend. She really connects with her patients and takes our concerns as a priority. We are returning patients and she even remembers my husband and I from two years ago.... She looks you in the eye during all of it instead of charting while talking....My husband had varicocele repair. 3 months post op we were eligible for IUI. We did two IUIs with femara.
Strengths are positive outcomes. All staff [Reproductive Associates of Delaware] are extremely responsive to portal messages. Billing doesn't hound you for payments as long as you're prompt. I loved the convenience of the in-house lab. Weakness: limited dover hours. No dover procedures, all must be done in Newark.... A mid level performed the IUI portion of the process.... Most nursing was responsible to portal communication.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. N was extremely warm, friendly, and compassionate. She listens to your every concern. She answers all your questions. She looks you in the eye during all of it instead of charting while talking. A mid level performed the IUI portion of the process.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Get on her books as soon as you can! Come prepared with questions and she will be happy to answer them!
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. N treated me like I was a close friend. She really connects with her patients and takes our concerns as a priority. We are returning patients and she even remembers my husband and I from two years ago.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
My husband had varicocele repair. 3 months post op we were eligible for IUI. We did two IUIs with femara. The first cycle failed. The second cycle resulted in a singleton live birth.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Madi)
Most nursing was responsible to portal communication. I got a little discouraged when I waited all day for a phone call for a positive or negative result for the 15 day post iui pregnancy blood test.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Strengths are positive outcomes. All staff are extremely responsive to portal messages. Billing doesn't hound you for payments as long as you're prompt. I loved the convenience of the in-house lab. Weakness: limited dover hours. No dover procedures, all must be done in Newark. No specimen transport medium for those traveling from Kent or Sussex County.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
Insurance did not cover anything. We've easily spent $5,000 thus far.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
2 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 26 - 27
PCOS
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have only just began this process as I have only completed all of the testing/ diagnostic workups. Every time I have had an appointment with Dr. Neithardt, she explained things in detail even as far as drawing pictures to make sure I fully understood what she was communicating. She answered all of my questions very thoroughly. ... My Dr. is very informative and she answers all of my questions very thoroughly. When she goes over the details of my work ups, I feel she goes above and beyond and does it in a very pleasant manner. ...
All of the staff members [RAD] I have worked with were great in communicating what will be taking place at each appointment, and the next steps. ... My full work up with all of the testing that was completed was around $500. ... This clinic is very clean and professional. There are informative signs, brochures, and magazines to look at while being there.The clinic has a great staff that is welcoming as well as helpful and informative.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
I have only just began this process as I have only completed all of the testing/ diagnostic workups. Every time I have had an appointment with Dr. Neithardt, she explained things in detail even as far as drawing pictures to make sure I fully understood what she was communicating. She answered all of my questions very thoroughly. She makes me feel like she genuinely cares and wants to help me succeed in having a baby.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
I would highly recommend her as my experience has been wonderful with her so far.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
My Dr. is very informative and she answers all of my questions very thoroughly. When she goes over the details of my work ups, I feel she goes above and beyond and does it in a very pleasant manner.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
I have not started treatment cycles yet. I plan to start them next month after my vacation.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Damaris Rivera)
All of the staff members I have worked with were great in communicating what will be taking place at each appointment, and the next steps.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
This clinic is very clean and professional. There are informative signs, brochures, and magazines to look at while being there.The clinic has a great staff that is welcoming as well as helpful and informative.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
My full work up with all of the testing that was completed was around $500.
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
N/A
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
10
Age 42
1 IVF
PCOS
European
Income $100K - $199K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Neithardt] described the manner in how she would treat me differently due to my recent miscarriage. She understood my fear of being pregnant now but was able to get me to understand that I needed to do egg retrieval as soon as possible....This treatment for egg retrieval she used chlmoid and gonal-f. I'm still in the process of taking the medications now....[Eset Approach] They only transfer one at my clinic [RAD] and I'm ok with that....The costs associated with IVF are high but were not higher than the average. I paid roughly $4K out of pocket after insurance.
The only weakness I see is the billing department. I wish they [Reproductive Associates of Delaware] would keep you apprised of what is going on with your health insurance. The rest of the staff is caring and makes you feel at home. I've never had an issue at any visit. I appreciate their concern for each patient....The costs associated with IVF are high but were not higher than the average. I paid roughly $4K out of pocket after insurance....The nursing staff is amazing. Everyone takes good care of you.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She described the manner in how she would treat me differently due to my recent miscarriage. She understood my fear of being pregnant now but was able to get me to understand that I needed to do egg retrieval as soon as possible.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Ask questions as she will take the time to answer them all. I brought my 12 year old with me and she was interested in his opinions.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She took the time to show she cared by listening and understanding my desires.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
This treatment for egg retrieval she used chlmoid and gonal-f. I'm still in the process of taking the medications now.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
The nursing staff is amazing. Everyone takes good care of you.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
The only weakness I see is the billing department. I wish they would keep you apprised of what is going on with your health insurance. The rest of the staff is caring and makes you feel at home. I've never had an issue at any visit. I appreciate their concern for each patient.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
The costs associated with IVF are high but were not higher than the average. I paid roughly $4K out of pocket after insurance.
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
They only transfer one at my clinic and I'm ok with that.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Successful
NPS
10
NPS
10
Age 35 - 36
1 IUI
1 IVF
PCOS
Income $100K - $199K
1st of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Adrienne Neithardt is] Very patient and knowledgeable. She gave advice without being overbearing. She seemed like a genuine and kind person. I was very upset throughout the process and she totally understood that. She gave me a very good idea what to expect and I knew she was always there if I needed her.... We did 4 rounds of clomid and I initially responded well. During the 4 cycle the stimulation was taking longer and my body was not reacting as well. At that point she told me she thought ivf was my best bet and she thought my chances of success would be very high. She was right!
I think their [Reproductive Associates of Delaware-Wilmington] billing practices leave a lot to be desired. I feel like I didn’t always know what to expect as far as how much money was due and when. As far as appointments and scheduling there were good.... We did 4 rounds of clomid and I initially responded well. During the 4 cycle the stimulation was taking longer and my body was not reacting as well. At that point she told me she thought ivf was my best bet and she thought my chances of success would be very high. She was right!
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Very patient and knowledgeable. She gave advice without being overbearing. She seemed like a genuine and kind person. I was very upset throughout the process and she totally understood that. She gave me a very good idea what to expect and I knew she was always there if I needed her.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Not to give up hope and that it’s liekli she can help you conceive!
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
I cannot say enough good things about her. She got to know me very well and I could tell she cared. She was very patient and great at explaining everything.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
We did 4 rounds of clomid and I initially responded well. During the 4 cycle the stimulation was taking longer and my body was not reacting as well. At that point she told me she thought ivf was my best bet and she thought my chances of success would be very high. She was right!
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Caring, empathetic and knowledgeable
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
I think their billing practices leave a lot to be desired. I feel like I didn’t always know what to expect as far as how much money was due and when. As far as appointments and scheduling there were good.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
I think the grand total of all the clomid, iui and mini ivf was between 15-17k
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2012 - 2018, Successful
NPS
10
NPS
10
Age 29 - 35
2 IVF
Surrogacy
Male Factor
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Adrienne Neithardt] is very compassionate and explains everything in detail. When we had a road block with the counselor she got us a new one. She is very concerned about her patients. She reassured us throughout the process. She was there to do both transfers with the surrogate. She also did the transfer for the baby I’m caring now.... She had a strong opinion about single embryo transfers. They have seen better results.
They [the staff at RAD-Dover] are very sweet from the front desk to in the back with the doctor. I had a episode where I was bleeding and scared to death. I drove there and the door was locked I banged on it and they opened the door. I was crying hysterically. They calmed me down and scanned me. The baby was good. They were very compassionate... Everyone there is so compassionate and kind.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She is very compassionate and explains everything in detail. When we had a road block with the counselor she got us a new one. She is very concerned about her patients. She reassured us throughout the process. She was there to do both transfers with the surrogate. She also did the transfer for the baby I’m caring now.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
If you want a kind and talented doctor she is the one you want
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She is very sweet and generally cares for her patients. She is very informative . She is always there if you need her.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Amy. Miller )
Everyone there is so compassionate and kind.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
They are very sweet from the front desk to in the back with the doctor. I had a episode where I was bleeding and scared to death. I drove there and the door was locked I banged on it and they opened the door. I was crying hysterically. They calmed me down and scanned me. The baby was good. They were very compassionate
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
She had a strong opinion about single embryo transfers. They have seen better results.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Dover
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
10
NPS
10
Age 28
1 IVF
Anovulation
Endometriosis
Male Factor
PCOS
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr Neithardt] is so warm and comforting but tells you like it is at the same time. She always takes her time and you never feel rushed....She was extremely informative and kind. The best doctor I could have asked for....She has amazing bed side manner and you will feel heard....Can be hard to get an apt late in the day, the latest is typically 3:30pm
She [Dr Neithardt at Reproductive Associates of Delaware] is so warm and comforting but tells you like it is at the same time. She always takes her time and you never feel rushed....She was extremely informative and kind. The best doctor I could have asked for....She has amazing bed side manner and you will feel heard....Can be hard to get an apt late in the day, the latest is typically 3:30pm
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She was extremely informative and kind. The best doctor I could have asked for.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She has amazing bed side manner and you will feel heard.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She is so warm and comforting but tells you like it is at the same time. She always takes her time and you never feel rushed.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Can be hard to get an apt late in the day, the latest is typically 3:30pm
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
10
Age 33
1 IVF
European
Ashkenazi Jewish
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Neithardt] is very warm and knowledgeable. She answered every question and went into details until we fully understood everything. When we suffered a loss she took her time talking about it with us and helping us feel better when we tried again. ... She took her time answering all our our questions and reassuring us when things were frustrating.
The only thing I didn’t like [about RADfertility] was the batch cycles (everyone on the same cycle each month). Sometimes I felt like I had to wait longer for a step to line up with their schedule. ... The clinic is well organized and well staffed. They have plenty of appointment times available and work well with my work schedule. ... Everyone [nurses] has been helpful and compassionate. They are just as knowledgeable as the doctors!
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She is very warm and knowledgeable. She answered every question and went into details until we fully understood everything. When we suffered a loss she took her time talking about it with us and helping us feel better when we tried again.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Trust her!
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
She took her time answering all our our questions and reassuring us when things were frustrating.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
The second transfer was an estrogen only cycle, which allowed us to accelerate the process. We were very anxious to try again after a loss.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Everyone has been helpful and compassionate. They are just as knowledgeable as the doctors!
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
The clinic is well organized and well staffed. They have plenty of appointment times available and work well with my work schedule. The only thing I didn’t like was the batch cycles (everyone on the same cycle each month). Sometimes I felt like I had to wait longer for a step to line up with their schedule.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
Because my insurance did not cover us, it’s around $20,000
9
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 30 - 31
1 IUI
Endometriosis
European
Income $100K - $199K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
It turns out that I have stage 3 endometriosis and had a 3.5 inch cyst on my ovary. Dr. Neithardt performed a laparoscopic surgery to help these issues. I was fully informed before, during, and after the surgery. Due to the severity of my endo, we all would have liked to move straight to IVF ... We would have loved if she was the one doing our IUI. ... Dr. Neithardt genuinely cares for me and my wife.
Strengths: there are two offices (Newark & Wilmington), Wilmington [Repro Assoc of DE] has hours starting as early as 6:30 AM, my doctor was very thorough in explaining any procedures, the financial team broke everything down for me in the beginning, they use an online portal to communicate and most responses were very quick. Weaknesses: Some nurses are a little cold, the doctor does not perform the IUI procedure.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Before seeking out help to get pregnant, I had never visited a gyno. I had major anxiety, but Dr. Neithardt put me at ease. I was thoroughly evaluated before going through any pregnancy planning. This was great because my wife and I were still on the fence about starting the journey to build a family, but knew that we needed more information before we could make a decision. It turns out that I have stage 3 endometriosis and had a 3.5 inch cyst on my ovary. Dr. Neithardt performed a laparoscopic surgery to help these issues. I was fully informed before, during, and after the surgery. Due to the severity of my endo, we all would have liked to move straight to IVF but we have to follow insurance guidelines. She was candid with my chances of conceiving doing IUI, but very hopeful and emphatic to our situation. The only downfall is that we don't get to see her during each appointment. We would have loved if she was the one doing our IUI.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
You are in good hands!
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt genuinely cares for me and my wife. She is concerned about the factors that apply to us. She is knowledgeable, compassionate, and emphatic during the entire process.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
IUI #1: low dose of letrozole, trigger shot, progesterone suppositories. Negative pregnancy test.
Describe your experience with the nursing staff at RADfertility (CCRM Fertility Network Clinic).
Some of them a great and compassionate and try to have a conversation, to others they just try to get you in and out.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Strengths: there are two offices (Newark & Wilmington), Wilmington has hours starting as early as 6:30 AM, my doctor was very thorough in explaining any procedures, the financial team broke everything down for me in the beginning, they use an online portal to communicate and most responses were very quick. Weaknesses: Some nurses are a little cold, the doctor does not perform the IUI procedure.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
BCBS of Delaware Lab co-pay: $10 Ultrasound co-pay: $30 IUI: $48 Laparoscopic surgery co-pay: $50 Letrozole: $0 Trigger shot: $70ish Progesterone suppositories: $50ish
Describe Adrienne Neithardt's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RADfertility (CCRM Fertility Network Clinic).
I believe RAD only does single embryo transfers.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Wilmington (closed)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 42
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $50K - $99K
Marketer or PR
Only Doc Seen
IUI With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Once I was warmly welcomed by Dr. Neithardt the nervousness instantly disappeared. She was kind, gentle and sympathetic.... Dr. Neithardt is so sweet, soft, gentle, and very aware of your feelings. All my experiences with her have been wonderful from day one through all my continued service with her now. I could not have made a better choice in picking a doctor that cares from the heart.... Dr. Neithardt will have you leaving with a huge smile letting you know it is hope. She is very genuine.
Clinic [RAD-Newark] is very professional, staff (some) is very nice, and welcoming.They make you feel like part of the family. Hardly ever much of a wait time to be seen, they are very prompt and attentive to your needs.... I was initially assigned to one coordinator, she was very short, and expressed no real interest in helping me...always pushing me off to someone else with questions. After sometime I became connected with my current coordinator, and I must say, she is hard to reach by phone, but she does respond to emails, and voicemails when she can. She got what I needed done to move forward with IVF. Others just didn't show as much interest.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Dr. Neithardt is so sweet, soft, gentle, and very aware of your feelings. All my experiences with her have been wonderful from day one through all my continued service with her now. I could not have made a better choice in picking a doctor that cares from the heart.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
If you go in and you feel there is no hope for you to have a family. Dr. Neithardt will have you leaving with a huge smile letting you know it is hope. She is very genuine.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
During my first appointment I did not know exactly what to expect. Once I was warmly welcomed by Dr. Neithardt the nervousness instantly disappeared. She was kind, gentle and sympathetic. I visited a clinic once before and left very unhappy, and sad, felt like a failure etc....That never happened with Dr. Neithardt is human, she understands, she listens and is there to help you. She has a very high patience level..she explains all treatment, services etc...all in full detail, so it does not leave you wondering if pregnancy is even possible for you, she makes you feel as if you have a strong chance. Visiting RAD is the best choice my spouse and I have made.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Working toward my first cycle now.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Amy Miller)
I was initially assigned to one coordinator, she was very short, and expressed no real interest in helping me...always pushing me off to someone else with questions. After sometime I became connected with my current coordinator, and I must say, she is hard to reach by phone, but she does respond to emails, and voicemails when she can. She got what I needed done to move forward with IVF. Others just didn't show as much interest.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
Clinic is very professional, staff (some) is very nice, and welcoming.They make you feel like part of the family. Hardly ever much of a wait time to be seen, they are very prompt and attentive to your needs.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
So far my out of pocket we have paid around $1,000.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 29
2 IUI
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Once I was able to get my BMI in the correct range we started care immediately. Our first step [with Dr Adrienne Neithardt] was to wait for my first cycle to start and then came the many rounds of blood work and pelvic ultrasounds. While this was happening, we met with the genetics counselor to go over our donor pick to make sure he would be a viable donor for us. We were also set up with a speciality pharmacy for the ovidrel that we would need. Once the egg was the proper size, we were giving a tight window to administer the ovidrel at home.
I cannot highly enough for the entire staff at RAD. They were extremely non judgmental regarding our LGBT status. They worked with us on appointment times that could work within our busy schedules. Everyone in the office knew our names and would greet us while we were in the office. They were well organized and always on top of all of our case needs. I could expect to hear back from them within an hour or so of asking any question.
How was your experience with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
While we only saw her at a few visits, she was overwhelmingly cheerful and positive. She was extremely knowledgeable and was able to answer any and all questions we had. We always left the office confident that my care was in the right hands. She gave us the confidence that our treatment would work and that we would be building our family.
What's one piece of advice would you give a prospective patient of Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Don't expect to see her at every appointment, but rest assured that she has a good eye on your treatment plan at all times.
During treatment, were you treated like a number or a human with Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic)?
Every single person in the office knew our names, the activities outside of the doctors office, and would frequently see the team at community events.
Describe the protocols Adrienne Neithardt used in your cycles at RADfertility (CCRM Fertility Network Clinic) and their degree of success.
Once I was able to get my BMI in the correct range we started care immediately. Our first step was to wait for my first cycle to start and then came the many rounds of blood work and pelvic ultrasounds. While this was happening, we met with the genetics counselor to go over our donor pick to make sure he would be a viable donor for us. We were also set up with a speciality pharmacy for the ovidrel that we would need. Once the egg was the proper size, we were giving a tight window to administer the ovidrel at home. After that we were set up with our insemination day. Everyone in the office wished us luck. The two week wait seemed like forever, and unfortunately the first try didn't take for us. Dr. Neithardt reassured us that it is totally normal and gave us the specific stats on how likely we were to get pregnant the first time and how that statistically rises the second time around as we "dial in the numbers" so to say. We repeated the process the next month and were lucky to recieve the phone call that we were pregnant after the next two week wait.
Describe your experience with your nurse at RADfertility (CCRM Fertility Network Clinic). (Assigned nurse: Demarius)
I cannot highly enough for the entire staff at RAD. They were extremely non judgmental regarding our LGBT status. They worked with us on appointment times that could work within our busy schedules. Everyone in the office knew our names and would greet us while we were in the office. They were well organized and always on top of all of our case needs. I could expect to hear back from them within an hour or so of asking any question.
Describe your experience with RADfertility (CCRM Fertility Network Clinic).
My only complaint about the office would be that, knowing my husband was the fertility issue, I still needed to go through a rigorous screening process before we could start the process of getting pregnant. I do realize that this is most likely fertility policy in general and not just their office. Their strengths far outweigh their weaknesses. I have never had a doctor whith such fast and efficient communication. I have never had a doctor greet me or my partner with such kindness and compassion. I have never had a doctor remember and ask about what I did over the weekend and seem genuinely interested in my response. I have never had a doctor that I would see in the community so frequently.
Describe the costs associated with your care under Adrienne Neithardt at RADfertility (CCRM Fertility Network Clinic).
It was expensive and while it was partially covered by insurance. While I dont remember the exact cost, I do remember that they were comparable to other locations. We also sat down with a financial staff member before starting to go over any and all associate costs.
What specific things went wrong at RADfertility (CCRM Fertility Network Clinic)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at RADfertility (CCRM Fertility Network Clinic).
Once we switched over to our obgyn at the 14 week point, we heard from the office staff that RAD was struggling to send over our charts. It took a little while and I'm honestly not sure which end had the issues.
10
Doctor
Adrienne Neithardt
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RADfertility (CCRM Fertility Network Clinic)
Newark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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