Aimee Seungdamrong

Kindbody - New York

Rated 6.5
Strongly recommend: 28%Neutral: 40%Don't recommend: 31%6.5
28% strongly recommend
7 reviews
Humanity
8
8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.3
7.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
5.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Cornell
Residency
Parkland Memorial Health
Fellowship
UMDNJ

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Aimee Seungdamrong works in 1 office at

Kindbody - New York
Rated 7.1
Strongly recommend: 52%Neutral: 25%Don't recommend: 23%7.1

Explore Clinic
Bryant Park
16 E 40th Street, 2nd Floor
New York, NY 10016

7 patient reviews

2022, Successful
NPS
10
NPS
10
Age 33
2 IVF
Tubal Blockage
Unexplained
Income $200K - $499K
Consultant
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr S was very thorough in reviewing my on going monitoring results and would check in on the phone if I didn’t see her in person. She would share the proposed plan and would make sure I understood what was going to happen. She made adjustments to my second egg retrieval based on how the first one went, tailoring my protocol, and also very closely monitored my path towards implantation, and we ended up switching gears based on how my body was naturally predicting hormones and went for implantation on a different path than planned, but she was right and now I’m 22 weeks pregnant.
The Kindbody portal is so easy to use and all daily communication comes through there. If there’s a big change you’ll get a phone call, but if it’s a tweak to existing medicine it’s updated between 4-6pm every day, it was always consistent and easy to follow. If you call to talk to a nurse, you can rarely ever get someone to speak to you in that moment, but they will call you back. The emergency hotline worked well, I used it twice in the middle of the night and I was connected to a nurse that helped.
How was your experience with Aimee Seungdamrong at Kindbody - New York?
Dr S was very thorough in reviewing my on going monitoring results and would check in on the phone if I didn’t see her in person. She would share the proposed plan and would make sure I understood what was going to happen. She made adjustments to my second egg retrieval based on how the first one went, tailoring my protocol, and also very closely monitored my path towards implantation, and we ended up switching gears based on how my body was naturally predicting hormones and went for implantation on a different path than planned, but she was right and now I’m 22 weeks pregnant.
What's one piece of advice would you give a prospective patient of Aimee Seungdamrong at Kindbody - New York?
She will give you all your results and information, ask questions, what certain acronyms mean, she will sometimes speak in medical terms that you won’t know, so just ask! Also be honest with your mental health, she is there for you.
During treatment, were you treated like a number or a human with Aimee Seungdamrong at Kindbody - New York?
Dr Aimee always started every phone call or meeting with how I was doing, emotionally, and physically. When recommending plans, she always asked how I felt about it, if the timing was okay for me, if my body needed a break, that I was in control of my decisions under her guidance
Describe the protocols Aimee Seungdamrong used in your cycles at Kindbody - New York and their degree of success.
During my first round of meds for an egg retrieval, I had a dominate follicle that was starting to produce estrogen, according to the blood work it was fine to start meds. Turned out that follicle did continue to grow faster, so I got 13 eggs retrieved, but it the decision to retrieve was based around that follicle to make sure I didn’t ovulate. Based on that, Dr S did put me on birth control for the next round, which suppressed everything and then my follicles grew more balanced and I had 24 eggs the 2nd time. She removed 2 polyps through surgery prior to implantation, that she found through a sonogram. My first transfer was by the books, estrogen pills then progesterone shots. I had a grade 5AA embryo and had a chemical pregnancy. We changed the path for round 2- she put me on a low dose daily Lupron shot with the goal to suppress all hormones and then we would try again. During that process, my body creates a lot of estrogen and she knew when I ovulated and we changed the course and went for transfer right away because my lining looked great and my estrogen was high. It was successful and I’m pregnant!
Describe your experience with Kindbody - New York.
The Kindbody portal is so easy to use and all daily communication comes through there. If there’s a big change you’ll get a phone call, but if it’s a tweak to existing medicine it’s updated between 4-6pm every day, it was always consistent and easy to follow. If you call to talk to a nurse, you can rarely ever get someone to speak to you in that moment, but they will call you back. The emergency hotline worked well, I used it twice in the middle of the night and I was connected to a nurse that helped.
Describe the costs associated with your care under Aimee Seungdamrong at Kindbody - New York.
My husband had an employee with Kindbody so they covered 3 Kind cycles. We used 2 cycles (2 retrievals, 2 transfers). We had to pay for medicines and co-pays for visits. My morning monitoring was covered in my cycles, so I didn’t pay co-pays for those. We spent about $5k out of pocket for all medicines, co-pays, I had surgery and co-payments (10% of each transfer which was $280, full price was $2,800). It would of roughly been an extra $20k if we didn’t have coverage, for the 2 egg retrievals and genetic testing.
10
Doctor
Aimee Seungdamrong
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kindbody - New York
NYC Flatiron
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
8
NPS
10
Age 34 - 35
Male Factor
Unexplained
European
Income $100K - $199K
Sales Representative
1st of 2 Docs
3 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Seungdamrong] was friendly, patient, able to walk us through the details of each procedure. She took her time answering our questions, she was available by phone and was honest in the results we could expect through each step...Her first suggestion was to try a few IUI procedures because the tests so far had shown I did not have any tube blockage or ovary cysts
My first IUI cycle [at Damien] I showed up for the insemination and the nurse asked me if I took the egg release and I had never been told of that being a part of the procedure and I had never received the script for it. Having to pay out of pocket for that procedure with such an integral piece of the puzzle missing was very frustrating...The staff as a whole is friendly, well organized and easy to communicate with.
How was your experience with Aimee Seungdamrong at Damien Fertility Partners?
She was very detailed in her explanation of what each test would involve and it’s purpose early on. During appointments and testing she helped put my fears at ease. Her gentle nature sometimes may have given me some false hope early one, but I still appreciated her gentle nature. Especially in a new situation like the one my husband and I found ourselves in. She always made sure she gave us time to discuss options, or make decisions, asked questions to provoke some conversation when we didn’t know what to ask.
What's one piece of advice would you give a prospective patient of Aimee Seungdamrong at Damien Fertility Partners?
Just to be proactive early on, some steps of the IUI process I think I could have asked more questions when I was confused. Be your own advocate.
During treatment, were you treated like a number or a human with Aimee Seungdamrong at Damien Fertility Partners?
She was friendly, patient, able to walk us through the details of each procedure. She took her time answering our questions, she was available by phone and was honest in the results we could expect through each step.
Describe the protocols Aimee Seungdamrong used in your cycles at Damien Fertility Partners and their degree of success.
Her first suggestion was to try a few IUI procedures because the tests so far had shown I did not have any tube blockage or ovary cysts. I took Clomid before going in for the procedure. However the first cycle I was never sent the Avagel script for the release so it was all done on a prayer and timing.
Describe your experience with the nursing staff at Damien Fertility Partners.
Everyone was friendly, able to answer questions.
Describe your experience with Damien Fertility Partners.
The staff as a whole is friendly, well organized and easy to communicate with. There is only one lady who handles all the IVF information so we got hung up on a few things waiting for calls back from her a few times. There were a few surprise payments we owed when we showed up for appointments which took some time for them to explain.
Describe the costs associated with your care under Aimee Seungdamrong at Damien Fertility Partners.
Nothing was covered we paid out of pocket for all appts, tests and IUI procedures. This year I switched to my own insurance which covers partial
Describe Aimee Seungdamrong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Damien Fertility Partners.
Based on my age she only suggests single embryo transfers.
What specific things went wrong at Damien Fertility Partners?
  • Failed to call in prescriptions to pharmacy
  • Failed to order appropriate test
Describe the specific things that went wrong at Damien Fertility Partners.
My first IUI cycle I showed up for the insemination and the nurse asked me if I took the egg release and I had never been told of that being a part of the procedure and I had never received the script for it. Having to pay out of pocket for that procedure with such an integral piece of the puzzle missing was very frustrating
8
Doctor
Aimee Seungdamrong
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Damien Fertility Partners
Shrewsbury
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 36 - 38
6 IUI
1 IVF
Unexplained
Income $100K - $199K
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Seungdamrong always took the time to discuss our options with us and was always patient and welcoming with any questions I had during our appointments as well as when I would call to ask questions...She has a great bedside manner...always tells us that we can contact her with any questions... She is there at all our appointments when a Dr. is needed...You can tell that she cares very much about what she does and I've never felt like a number but as a patient.
Their [Damien Fertility Partners] office hours worked well with ours and they were always so helpful when making appointments. If I ever had any emergency questions during non office hours or on the weekends I can be connected to the operator that will let a nurse or Dr. know to contact me within an hour to assist me...The clinic has 3 locations; Newark, Jersey City and Shrewsbury which made it easy for my husband and I to visit 2 of the 3 locations.
How was your experience with Aimee Seungdamrong at Damien Fertility Partners?
Dr. Seungdamrong is an excellent RE. She has a great bedside manner and always thoroughly explains everything to us and always tells us that we can contact her with any questions. She is there at all our appointments when a Dr. is needed. We have started with her on our IUI/IVF journey and we are confident it will end successfully in her care. You can tell that she cares very much about what she does and I've never felt like a number but as a patient.
What's one piece of advice would you give a prospective patient of Aimee Seungdamrong at Damien Fertility Partners?
That the Dr. has a great understanding bedside manner that will be able to help them.
During treatment, were you treated like a number or a human with Aimee Seungdamrong at Damien Fertility Partners?
Dr. Seungdamrong always took the time to discuss our options with us and was always patient and welcoming with any questions I had during our appointments as well as when I would call to ask questions.
Describe your experience with the nursing staff at Damien Fertility Partners.
The nursing staff I saw everyday were just as pleasant as the Dr.
Describe your experience with Damien Fertility Partners.
The clinic has 3 locations; Newark, Jersey City and Shrewsbury which made it easy for my husband and I to visit 2 of the 3 locations. Their office hours worked well with ours and they were always so helpful when making appointments. If I ever had any emergency questions during non office hours or on the weekends I can be connected to the operator that will let a nurse or Dr. know to contact me within an hour to assist me.
Describe Aimee Seungdamrong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Damien Fertility Partners.
Dr Seungdamrong's approach was for eSET. She explained to us the risks of possibly carrying multiples and how she felt that a single embryo transfer would be better for the health of the child and mother over the risk of carrying twins and possibly risking an early pregnancy or health of 1 or more of the children and mother.
10
Doctor
Aimee Seungdamrong
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Damien Fertility Partners
Newark
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
8
NPS
9
Age 29 - 30
2 IUI
Black or African-American
Income $50K - $99K
Operations
Only Doc Seen
Donor Sperm
LGBTQ+
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Aimee did our initial consultation where we discussed and outlined our plan. Following that, we spoke virtually and I went in for cycle visits with the nurses at the office. Dr. Aimee was also very accessible to answer any questions in the Portal and always responded to any messages. Any requests we made, Dr. Aimee made sure they happened. Dr. Aimee also performed my Hysteroscopy as well....
The nurse team [at Kindbody] was very accessible and communicative. They were able to speak with me every time I needed and were very helpful along the way...The clinic is open and honest about pricing and has all prices on their website. They are responsive in the message portal and communicate well. In person you always have a good experience and the clinics are beautiful inside...IUI with donor sperm is around $1900. Clomid was $10 with insurance. Shipping the sample was 375 through Fairfax cryobank...
How was your experience with Aimee Seungdamrong at Kindbody - New York?
Dr. Aimee did our initial consultation where we discussed and outlined our plan. Following that, we spoke virtually and I went in for cycle visits with the nurses at the office. Dr. Aimee was also very accessible to answer any questions in the Portal and always responded to any messages. Any requests we made, Dr. Aimee made sure they happened. Dr. Aimee also performed my Hysteroscopy as well.
What's one piece of advice would you give a prospective patient of Aimee Seungdamrong at Kindbody - New York?
If you are a prospective patient, please do not be upset if you don’t see your doctor at every visit. Dr. Aimee is still accessible and will schedule time to speak with you.
During treatment, were you treated like a number or a human with Aimee Seungdamrong at Kindbody - New York?
Dr. Aimee is invested in our family and is always kind when we speak. Dr. Aimee does not make me feel like another number
Describe the protocols Aimee Seungdamrong used in your cycles at Kindbody - New York and their degree of success.
Our first cycle we did 25mg of Clomid and I went in for a few cycle visits, used a trigger shot and did the IUI two days after. The second cycle I used 50mg of Clomid, I had more cycle visits than the last visit, did the trigger shot and did the IUI 36 hours later.
Describe your experience with your nurse at Kindbody - New York.
The nurse team was very accessible and communicative. They were able to speak with me every time I needed and were very helpful along the way.
Describe your experience with Kindbody - New York.
The clinic is open and honest about pricing and has all prices on their website. They are responsive in the message portal and communicate well. In person you always have a good experience and the clinics are beautiful inside.
Describe the costs associated with your care under Aimee Seungdamrong at Kindbody - New York.
IUI with donor sperm is around $1900. Clomid was $10 with insurance. Shipping the sample was 375 through Fairfax cryobank.
8
Doctor
Aimee Seungdamrong
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Kindbody - New York
NYC Flatiron
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

Unsuccessful
NPS
0
NPS
0
Ashkenazi Jewish
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Never saw or spoke to [Dr. Seungdamrong]. She blindly prescribed my medication protocol and I was given vague, cookie-cutter instructions by "care navigators" and nurses. I felt very unsafe with this lack of physician interaction so I decided to seek a second opinion at a more reputable clinic...I continually requested to speak with the physician but was never able to get a hold of her.
All of the nurses and other staff are very nice and friendly and seem to be doing their best, but each visit or phone call left me feeling so confused and uncomfortable...egg freezing costs $6500 per cycle (not including meds)...Kindbody is great in theory by attempting to modernize fertility care and make it more accessible and empowering to young professional women. The clinic is beautiful and super instagram-able, but it seems they're focusing too much on their cool, millennial aesthetic.
How was your experience with Aimee Seungdamrong at Kindbody - New York?
Never saw or spoke to her. She blindly prescribed my medication protocol and I was given vague, cookie-cutter instructions by "care navigators" and nurses. I felt very unsafe with this lack of physician interaction so I decided to seek a second opinion at a more reputable clinic.
What's one piece of advice would you give a prospective patient of Aimee Seungdamrong at Kindbody - New York?
Good luck trying to get in touch with her or any other physician at Kindbody.
During treatment, were you treated like a number or a human with Aimee Seungdamrong at Kindbody - New York?
This clinic is extremely disorganized and treated me completely like a number. I never saw or spoke to this physician or any other physician at Kindbody. I was trying to freeze my eggs, and over the course of a few months, was given confusing and misleading instructions by "care navigators" and "nurses", who I'm honestly not even sure if/what their credentials were. I continually requested to speak with the physician but was never able to get a hold of her. She even prescribed me a full protocol of fertility medications without her ever seeing me or reviewing my current medication list--I even had to specifically call and make sure that she reviewed them prior to my initiating the injections....that was the biggest red flag that prompted me to seek a second opinion.
Describe your experience with the nursing staff at Kindbody - New York.
All of the nurses and other staff are very nice and friendly and seem to be doing their best, but each visit or phone call left me feeling so confused and uncomfortable.
Describe your experience with Kindbody - New York.
Kindbody is great in theory by attempting to modernize fertility care and make it more accessible and empowering to young professional women. The clinic is beautiful and super instagram-able, but it seems they're focusing too much on their cool, millennial aesthetic. Most importantly, they put far too much responsibility on nurses and the (unknown credentialed) care navigators, with seemingly minimal oversight by physicians. While this may be financially beneficial to the company, it poses an extreme risk to the patients.
Describe the costs associated with your care under Aimee Seungdamrong at Kindbody - New York.
egg freezing costs $6500 per cycle (not including meds). Since I didn't proceed with my cycle, but got some bloodwork and ultrasounds done at the clinic, I'm not sure yet what I will be charged....
Describe Aimee Seungdamrong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - New York.
N/A
What specific things went wrong at Kindbody - New York?
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
  • Scheduled the wrong procedure
0
Doctor
Aimee Seungdamrong
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Kindbody - New York
NYC Flatiron
NPS
Operations
1 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
6 of 5
Educational Resources
4 of 5
2022 - 2023, Unsuccessful
NPS
2
NPS
1
Age 30 - 31
Diminished Ovarian Reserve
Unexplained
Income $100K - $199K
Marketer or PR
1st of 2 Docs
1 Embryo Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Seungdamrong was extremely intelligent and educated...did not have the level of empathetic communication I needed at this stage of my fertility journey...never felt like she was invested in my success (or failure)...is not going to explain things simply unless you ask.
Administratively, Kindbody was a nightmare...not received any resolution from Kindbody regarding this bill, despite approximately one dozen follow ups by phone and messaging portal...nurses were extremely compassionate and kind. When following up via the Kindbody portal, there was a disconnect between the care received in person and the level of care/attention digitally
How was your experience with Aimee Seungdamrong at Kindbody - New York?
While I thought Dr. Seungdamrong was extremely intelligent and educated, she did not have the level of empathetic communication I needed at this stage of my fertility journey. I never felt like she was invested in my success (or failure).
What's one piece of advice would you give a prospective patient of Aimee Seungdamrong at Kindbody - New York?
Dr. Seungdamrong is not going to explain things simply unless you ask. Often, she is overly scientific so if you don't understand something, make sure you are advocating for yourself and your needs.
During treatment, were you treated like a number or a human with Aimee Seungdamrong at Kindbody - New York?
I didn't feel like Dr. Seungdamrong was particularly invested in my fertility journey - And when I asked questions, of which I had many, I felt as thought she'd give lengthy (often scientific) "templated" answers, versus trying to make the information understandable and accessible to me.
Describe the protocols Aimee Seungdamrong used in your cycles at Kindbody - New York and their degree of success.
We did not move forward with treatment.
Describe your experience with the nursing staff at Kindbody - New York.
In- clinic, the nurses were extremely compassionate and kind. When following up via the Kindbody portal, there was a disconnect between the care received in person and the level of care/attention digitally. Often, I called and spoke with care coordinators over the phone because it was more efficient (and they were more empathetic).
Describe your experience with Kindbody - New York.
Administratively, Kindbody was a nightmare. I started going to Kindbody in June 2022 because I have an employer benefit with them. From June to December 2022, I had a great experience with the in-office staff, who I felt were compassionate, knowledgable, and attentive as we navigated fertility testing and began contemplating freezing eggs or embryos. In January 2023, things rapidly went downhill. I received a sizable bill from their genetic testing partner (testing which I had been given the impression from Kindbody would have no out-of-pocket cost to me). As of October, I hadn't not received any resolution from Kindbody regarding this bill, despite approximately one dozen follow ups by phone and messaging portal. Ultimately, sometime around November, it was communicated to me that the partner decided to stop offering this testing service and "was not longer pursuing payment", and so Kindbody considered the matter closed. This sort of administrative headache became the rule, rather than the exception, as we began to inquire about the financial commitment of IVF. Over the course of weeks, we could not get a straight answer from their team about how much it would cost and what my out-of-pocket responsibility would be. Weeks turned into months, and despite a positive experience with the in-office and medical staff, we ultimately felt certain that our answer was not trusting our fertility and future family to a company that was so administratively messy.
Describe the costs associated with your care under Aimee Seungdamrong at Kindbody - New York.
We spent several hundred on appointments and testing, and would have spent $20k+ on IVF freeze-all had we decided to move forward.
Describe Aimee Seungdamrong's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kindbody - New York.
n/a
What specific things went wrong at Kindbody - New York?
  • Provided conflicting information
  • Failed to convey critical information
2
Doctor
Aimee Seungdamrong
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
2 of 5
Explained risks
4 of 5
Adaptability
3 of 5
1
Clinic
Kindbody - New York
Bryant Park
NPS
Operations
1 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Consult
NPS
0
NPS
0
Age 44
Donor Sperm
Accountant
7th of 7 Docs
4 IUI With Other Docs
15 IVF With Other Docs
Donor Sperm With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr. Seungdamrong] herself was pleasant however as she did not ensure that I received the information she promised to provide, i.e protocol and costs you are just a number in the machine, I appreciate the doctors do not do all the admin side, however they are names associated to the treatment, I cannot give enough of a bad rating to Kindbody...
the whole experience [at Kindbody] was terrible...no one would respond to me they never responded to messages and never answered the questions asked...they have failed in their duty of car, the labs would not respond to spend samples where needed, they did not send the protocol did not advise me of costings and have failed to respond to my request to make a complaint - just did not engage...
How was your experience with Aimee Seungdamrong at Kindbody - New York?
as said before she did not provide the information promised, I chased and chased and no on e would respond to me. I tried to escalate and still nothing happened. I am still dealing with their failure in their duty of care and they are not replying still.
What's one piece of advice would you give a prospective patient of Aimee Seungdamrong at Kindbody - New York?
don't use Kindbody as a clinic, she should leave and work elsewhere
During treatment, were you treated like a number or a human with Aimee Seungdamrong at Kindbody - New York?
She herself was pleasant however as she did not ensure that I received the information she promised to provide, i.e protocol and costs you are just a number in the machine, I appreciate the doctors do not do all the admin side, however they are names associated to the treatment, I cannot give enough of a bad rating to Kindbody, in my opinion they have been negligent
Describe the protocols Aimee Seungdamrong used in your cycles at Kindbody - New York and their degree of success.
she never provided the protocol, she talked through but lot to hear and digest so was suppose to send never did so I cannot confirm
Describe your experience with the nursing staff at Kindbody - New York.
they are the ones that deal with their wizz bang patient portal (or that is what they think it is) and no one would respond to me they never responded to messages and never answered the questions asked
Describe your experience with Kindbody - New York.
no strengths to speak of, I cannot warn people against Kindbody enough, they were negligent in their duty of care to me and still have not yet taken proper responsibility . A new patient should know that they don't respond to you, do not care and just part of the money spinning exercise - go elsewhere
Describe the costs associated with your care under Aimee Seungdamrong at Kindbody - New York.
they never clearly told me what the costs were, I tried to ask, but they never gave me proper information, even after begging and chasing it
What specific things went wrong at Kindbody - New York?
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
Describe the specific things that went wrong at Kindbody - New York.
the whole experience was terrible, they have failed in their duty of car, the labs would not respond to spend samples where needed, they did not send the protocol did not advise me of costings and have failed to respond to my request to make a complaint - just did not engage. It is appallingly run and just give platitudes to try to appease you, but that is not good enough,
0
Doctor
Aimee Seungdamrong
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Kindbody - New York
Bryant Park
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5