Alison Zimon

Dr. Zimon is caring and compassionate. She is exceptionally knowledgable in the world of reproductive medicine, and is able to explain intricate medical details in terms understandable by patients. She takes the time to get to know her patients, both medically and personally and is truly invested in their happiness and success...From the outset, Dr. Zimon prescribed Ovidrel trigger shots as needed prior to our IUI procedures. After the 6th failed IUI, her professional recommendation was that we move forward with IVF.

While we have had a very positive experience at CCRM-Boston overall, there have been a handful of missteps along the way. The biggest misstep occurred at the start of our journey when both the nursing staff and our doctor failed to identify the need for an updated immunization until 8 months after the initial bloodwork had been completed. This error ultimately resulted in a 3 month delay of our treatment timeline...Each cycle costs (at time of review) is $1360, which includes bloodwork, monitoring, sperm thaw, sperm wash, and the IUI procedure itself.

How was your experience with Alison Zimon at CCRM Boston?

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Don't hesitate to be open and honest and forthcoming with your questions. Dr. Zimon will handle them with care and answer them thoroughly.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

From the day that we met her, Dr. Zimon took great care to learn about us not only medically, but on a personal level. Each and every time she sees us, it is clear that she is familiar with our case inside and out. Dr. Zimon doesn't rely on my chart to know who I am or my medical history. She takes the time to learn about my family and me as a person, making it known that I am more than a number or a medical record.

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

From the outset, Dr. Zimon prescribed Ovidrel trigger shots as needed prior to our IUI procedures. After the 6th failed IUI, her professional recommendation was that we move forward with IVF. Unfortuantely, due to limitations in our insurance coverage, we were forced to continue with 6 more cycles of IUI. At this point, Dr. Zimon prescribed a low dose (2.5 mg) of Letrozole. We then did 3 failed IUI cycles with a high dose (7.5 mg) of Letrizole. Our treatment is currently on hold due to the COVID-19 pandemic. We are anxiously awaiting to hear when it is safe for us to resume treatment.

Describe your experience with the nursing staff at CCRM Boston.

As a whole, we have had a very positive experience with Dr. Zimon's nursing team. The majority of the nurses we have worked with have been knowledgable, kind, and familiar with our case history. However, we have had a handful of miscommunications with select members of the nursing team. One of whom is no longer employed at CCRM.

Describe your experience with CCRM Boston.

From the minute you walk in the door at CCRM-Boston, you are immediately treated as a person and not just a patient. From the front desk staff to the phlebotomists to the nurses and doctors, everyone takes the time to know you by name and welcomes you in with a smile. For families like mine who have been there longer than we had planned, we just know that every person in the clinic is routing for our success.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

All expenses have been paid out of pocket due to lack of insurance coverage for LGBT fertility treatments. Each cycle costs (at time of review) is $1360, which includes bloodwork, monitoring, sperm thaw, sperm wash, and the IUI procedure itself.

What specific things went wrong at CCRM Boston?

Failed to call with results
Failed to order appropriate test
Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at CCRM Boston.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Manchester (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2018 - 2019, Successful

Age 34 - 35

1 IUI

2 IVF

Diminished Ovarian Reserve

Male Factor

European

2nd of 2 Docs

Strongly Recommends

Successful

Review of

Alison Zimon CCRM Boston

She [Dr. Zimon] was willing to engage with my ideas (both from research and from my previous experiences with other doctors) and never made me feel like I was being difficult or stubborn. Even though she is compassionate and passionate about success, she never sugar-coated the situation and was always realistic about expectations (even when it wasn't the easiest thing to hear). She was rational about what results we might expect and most importantly, though confident and optimistic, never over promised on what could be delivered.

CCRM Boston is not a large center...mostly everyone knows your name and there is a definite feeling of being treated as a person and not a patient number...The nursing staff is fantastic here at all levels. Everyone treated us like individuals and work incredibly hard. They are friendly and professional. It was again a major difference after coming from a large center where everything feels very impersonal and rushed. It was a delight to interact with them on monitoring and procedure days.

How was your experience with Alison Zimon at CCRM Boston?

Dr. Zimon is extremely thorough, highly intelligent, compassionate and was willing to work with my particular situation. She was willing to engage with my ideas (both from research and from my previous experiences with other doctors) and never made me feel like I was being difficult or stubborn. Even though she is compassionate and passionate about success, she never sugar-coated the situation and was always realistic about expectations (even when it wasn't the easiest thing to hear). She was rational about what results we might expect and most importantly, though confident and optimistic, never over promised on what could be delivered. I've had the experience of overly confident doctors and let downs, and I would much rather Dr. Zimon's approach. She absolutely made me feel like a partner during the whole process and I really appreciated it. She listened to my concerns and ideas, explained hers and worked to find a way we could meet in the middle if there were differences. I saw her at almost every appointment, she did all of my retrievals (not my IUI on my converted cycle - that was done by a wonderful nurse) and I always felt she was fully invested in my success. I highly recommend her.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Don't be afraid to ask questions or for what all of your options are, Dr. Zimon is always willing to explain the process and reasons behind the treatment process and protocol.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

CCRM Boston is not a large center (unlike my previous experience at Cornell in NYC) - mostly everyone knows your name and there is a definite feeling of being treated as a person and not a patient number.

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

I did three cycles with Dr. Zimon at CCRM. I have fairly significant DOR as well as male-factor, because of this, the first two were banking cycles, and the third was intended to be a fresh transfer. We agreed to an early freeze on the first two cycles. For the first cycle I did estrogen priming with micro-dose lupron cycle with max stims of Menopur and Follistim and omnitrope. We retrieved 5 eggs, of which 3 were mature and 2 fertilized and were frozen. The second cycle (another banking) was again estrogen priming with max doses of Menopur, Follistim and omnitrope, but we used clomid instead of the micro-dose lupron. We retrieved 5 eggs on that cycle of which 3 were mature all fertilized and were frozen. The following cycle was to be a complete cycle with fresh transfer. We went back to the micro-dose lurpon cycle and dropped the Menupur and Follistim down to 225/225. Unfortunately, due to my DOR I didn't respond as well and only one follicle developed. We planned to retrieve it, but it became ready to ovulate so instead we did an IUI - which worked!

Describe your experience with your nurse at CCRM Boston. (Assigned nurse: Elana)

The nursing staff is fantastic here at all levels. Everyone treated us like individuals and work incredibly hard. They are friendly and professional. It was again a major difference after coming from a large center where everything feels very impersonal and rushed. It was a delight to interact with them on monitoring and procedure days.

Describe your experience with CCRM Boston.

I've been attending CCRM Boston for more than a year, and during that time they have grown a lot so I would say there were a few growing pains administratively. Nothing that had an impact on treatment.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

Because of our insurance we had treatments mostly covered, but had to pay out of pocket for medications. I believe they were approximately $8000 per cycle.

Describe Alison Zimon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Boston.

I didn't make it to a transfer, but Dr. Zimon is a proponent of elective single embryo transfer.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2013, Successful

Age 33

1 IUI

3 IVF

Diminished Ovarian Reserve

Income $50K - $99K

2nd of 2 Docs

2 IUI With Other Docs

Strongly Recommends

Successful

Review of

Alison Zimon Boston IVF

I felt like Dr. Zimon really listened to me and took my concerns seriously...She explained everything we needed to know about IVF, the risks, the benefits, and the odds of it working for us. She was cautious going into our first cycle (maybe too cautious) and we found out I was a poor responder to meds. She was open to adjusting my protocol and she was open to trying different things...I met with her several times

The clinic policy [at Boston IVF] was eSET if patient was under 35 and first IVF cycle, so we followed that recommendation for our first transfer...Being at the big clinic was far less personal, but they were organized and usually running on time. For egg retrieval and transfer, you had the doctor that was on that day, not necessarily your usual doctor, so I saw several doctors over my course of care.

How was your experience with Alison Zimon at Boston IVF?

I came to Dr. Zimon after already being treated by another doctor in another state. I wasn't new to infertility or treatments, so we hit the ground running. We had some insurance hoops to jump through (like trying IUI one more time) and she was patient through all that. She explained everything we needed to know about IVF, the risks, the benefits, and the odds of it working for us. She was cautious going into our first cycle (maybe too cautious) and we found out I was a poor responder to meds. She was open to adjusting my protocol and she was open to trying different things. I met with her several times and she always listened to my concerns and took the time to answer all my questions. She did my first egg retrieval, and we only had one egg retrieved, but she took the time to talk to me about everything and called me personally when that egg didn't fertilize. She celebrated with me when we had successes and shared my disappointment with failed cycles. I felt like she was a good balance between honest and direct but also compassionate. We ultimately ended up with twins after our third retrieval and second transfer, so I'm glad she was willing to try different protocols until we found what worked.

What's one piece of advice would you give a prospective patient of Alison Zimon at Boston IVF?

Come to appointments prepared with a list of questions and be ready to take notes. It can be a lot of information at once.

During treatment, were you treated like a number or a human with Alison Zimon at Boston IVF?

I felt like Dr. Zimon really listened to me and took my concerns seriously. I had already done several rounds of treatment before starting with her, so she respected that I knew what I was talking about and had experience. I never felt rushed at my appointments. Getting bloodwork and ultrasounds done, it was easy to feel more like a 'number' just due to the sheer number of patients they saw at my clinic, but Dr. Zimon was very personable.

Describe the protocols Alison Zimon used in your cycles at Boston IVF and their degree of success.

First cycle: antagonist protocol. Started low and slow, very little response to meds (Bravelle and Menopur). Tried upping the dosage, with some response. I have some symptoms of PCOS, so I think she was worried I would over-stim, but since I have DOR, that wasn't an issue. Only 1 egg was retrieved and it didn't fertilize, so nothing to transfer that round. Second cycle: no birth control pills taken prior to cycle start, since I was over-suppressed. Switched to an estrogen priming protocol with much better response and upped my dosage of Bravelle, continued Menopur. 8 eggs were retrieved, 5 fertilized. Elective single embryo transfer on day 5, 2 embryos were frozen. Negative pregnancy test. Third cycle: Dr. Zimon recommended another fresh cycle, so we left 2 embryos frozen and did the EPP again. My dose of Bravelle was upped again, I think to the max recommended dose. 6 eggs were retrieved, 4 mature, 2 fertilized. Dr. Zimon recommended a 3 day transfer (clinic policy with less than 4 embryos on day 2). We transferred both embryos on day 3, both were 8 cells. One was good quality and the other was showing some fragmentation. They told us that embryo likely wouldn't survive to day 5, and if it did, wouldn't meet the freeze criteria, so we decided to transfer both. Both embryos implanted and I gave birth to twin girls at 37 weeks 4 days.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Karen)

I loved Karen. She was kind and loving and compassionate. She had been through infertility treatments herself, so her empathy was strong.

Describe your experience with Boston IVF.

I liked that they had early morning appointments for monitoring (starting at 6:45am). The front office staff was always nice. I did most of my cycle monitoring at the South Shore clinic, but weekend monitoring and all procedures were done at the main location in Waltham. Being at the big clinic was far less personal, but they were organized and usually running on time. For egg retrieval and transfer, you had the doctor that was on that day, not necessarily your usual doctor, so I saw several doctors over my course of care. I didn't mind this, I liked the additional perspective on my cycles and they all seemed to be on the same page as far as treatment recommendations. I liked that they had a no-children allowed policy for their clinic waiting rooms.

Describe your experience with your monitoring appointments at Boston IVF.

Monitoring was done first thing in the morning, I liked the early appointments. It was organized and the wait time was never long.

Describe the costs associated with your care under Alison Zimon at Boston IVF.

I think the total cost for the cycle was around $12.500. We had insurance coverage, so our OOP was around $1500. I know ICSI was going to cost us an extra $1500, but our insurance ended up covering it. We were quoted $4500 for PGS, but didn't ended up using it (not recommended based on our diagnosis, but cost would have been prohibitive). Retail for meds was over $6K per cycle, I paid about $1K in co-pays per cycle for meds.

Describe Alison Zimon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

The clinic policy was eSET if patient was under 35 and first IVF cycle, so we followed that recommendation for our first transfer. She seemed very supportive of eSET, especially because we were concerned with the risks of multiples. She explained that the cost of multiple transfers would be potentially less that the cost of a high risk pregnancy and/or premature babies. After our eSET transfer failed, she was open to us transfering 2, but she let us know that the risk of multiples went up more than the probability of pregnancy.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Boston (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon Boston IVF

2020, Unsuccessful

Age 35

European

Income $50K - $99K

Professor

Only Doc Seen

Doesn't Recommend

Unsuccessful

Review of

Alison Zimon CCRM Boston

Dr. Zimon was nice and friendly and took the time to answer all my questions. However, some of the instructions and explanations she gave me were confusing and I ended up screwing a few things up...She also gave me mixed information - it was unclear whether i would be able to have my egg freezing done if I had cysts or not. At first she delayed it, but then when it became clear I was going to have to move out-of-state soon, she said it didn't matter and could be done.

[CCRM Boston costs] $7730 for the egg freezing. My insurance covered the visits, lab tests and some of the medications...lack of communication and mistakes in scheduling tests led my timeline to get delayed until the egg freezing couldn't happen. Then they took over two months to refund me the cost of the procedure and I got the money back only after calling them a million times and emailing an executive.

How was your experience with Alison Zimon at CCRM Boston?

My biggest issue with Dr. Zimon is that she was sometimes unclear with me, like about when and for how long I was supposed to take certain medications. This led me to make mistakes and screw up my care. I was on a timeline, so this was problematic.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Write down her instructions and ask clarifying questions.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

Dr. Zimon was nice and friendly and took the time to answer all my questions. However, some of the instructions and explanations she gave me were confusing and I ended up screwing a few things up. For example she prescribed me estrogen that I wasn't supposed to take until later, but there were no instructions about that on the medication and that wasn't clearly explained, so I just started taking it when I shouldn't have. She also gave me mixed information - it was unclear whether i would be able to have my egg freezing done if I had cysts or not. At first she delayed it, but then when it became clear I was going to have to move out-of-state soon, she said it didn't matter and could be done.

Describe your experience with the nursing staff at CCRM Boston.

Where do I begin. I was on a timeline (I had about 3 months before moving out of state and wanted to do the egg freezing before). Right from the get-go everything went poorly. During my first appointment they didn't do the vaginal ultrasound they were supposed to do, which set back my timeline. The nurse who scheduled my first appointment didn't respond to my messages, further setting things back. While the woman who did my labs was super nice and great, every time i needed to get in touch with a nurse, i went straight to voicemail and often didn't get responses on the patient portal. They just seemed totally disorganized.

Describe your experience with CCRM Boston.

CCRM Boston is extremely disorganized. I would NOT recommend going there. There are so many bad things I could say about my experience, but I suppose the most important ones are 1) I had three months to do egg freezing before moving out of state and various moments of lack of communication and unclear instructions meant it kept getting pushed back until it didn't happen and 2) I needed a refund of the almost $8000 I paid for the egg freezing and it took literally over two months for me to get the money back. Countless calls to their financial patient advisor went direct to voicemail and went unanswered, and while she was very nice, she had very little information for me. Only when I emailed the CEO to raise the issue did I get a check in the mail, and the first check I was sent bounced.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

$7730 for the egg freezing. My insurance covered the visits, lab tests and some of the medications.

What specific things went wrong at CCRM Boston?

Lost paperwork
Failed to call with results
Provided conflicting information
Failed to convey critical information
Canceled a cycle due to clinic error

Describe the specific things that went wrong at CCRM Boston.

As I mentioned, lack of communication and mistakes in scheduling tests led my timeline to get delayed until the egg freezing couldn't happen. Then they took over two months to refund me the cost of the procedure and I got the money back only after calling them a million times and emailing an executive.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2018 - 2020, Unsuccessful

Age 39 - 41

1 IVF

Male Factor

Tubal Blockage

European

Ashkenazi Jewish

Income $50K - $99K

Only Doc Seen

Donor Sperm

Strongly Recommends

Unsuccessful

Review of

Alison Zimon CCRM Boston

Dr. Zimon always made sure we understood everything she was talking about and made time for our questions. She is very straightforward but also warm in her manner...We had a communication issue midway through that caused a lot of anxiety on my part. When we finally met with her and talked about it she was very apologetic and has since made every effort to stay in touch.

The [CCRM Boston] monitoring hours were all in the morning which was sometime very inconvenient for me. Most appointments went fast, sometimes there was a long wait and a sense of disorganization at the office...The front desk staff changed a lot, some were better than others in coordinating and relaying messages. I know there were communication issues between the nurses, front desk staff and Dr. Zimon and I fell through the cracks a couple of times with messages not getting. We talked about it with Dr. Zimon and they have made some changes at the office and have tried to improve the situation.

How was your experience with Alison Zimon at CCRM Boston?

We had a communication issue midway through that caused a lot of anxiety on my part. When we finally met with her and talked about it she was very apologetic and has since made every effort to stay in touch.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Make sure the office is getting the messages to her, make sure you understand what information the office needs for insurance to go through seamlessly and don't assume they will keep track of all of that.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

Dr. Zimon always made sure we understood everything she was talking about and made time for our questions. She is very straightforward but also warm in her manner.

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

I have a thyroid issue and that complicated things a little with coordination and timing. The IVF stimulation phase went well, the retrieval and embryo results were better than expected. She was confident about doing a modified natural cycle for the first transfer which was unsuccessful. We will go ahead with another transfer attempt but with the full hormone replacement protocol as well as antihistamines and steroids.

Describe your experience with the nursing staff at CCRM Boston.

The office was really busy and seemed chaotic and uncoordinated.

Describe your experience with CCRM Boston.

The front desk staff changed a lot, some were better than others in coordinating and relaying messages. I know there were communication issues between the nurses, front desk staff and Dr. Zimon and I fell through the cracks a couple of times with messages not getting. We talked about it with Dr. Zimon and they have made some changes at the office and have tried to improve the situation.

Describe your experience with your monitoring appointments at CCRM Boston.

The monitoring hours were all in the morning which was sometime very inconvenient for me. Most appointments went fast, sometimes there was a long wait and a sense of disorganization at the office.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

Insurance "covers" IVF in MA, but we still had tons of costs, from co pays, to extra appointments outside of the actual IVF appointments. Medications were very expensive even with the insurance and we paid out of pocket for one since it would have been even more with insurance.

Describe Alison Zimon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Boston.

I trust her to do single embryo.

What specific things went wrong at CCRM Boston?

Failed to inform you of changes in protocol

Describe the specific things that went wrong at CCRM Boston.

Several attempts to get in touch with Dr. Zimon were unsuccessful after our initial infertility diagnosis and later when I had a thyroid problem that needed to be addressed. This resulted in delays, as she thought we were trying to take time, which then resulted in further insurance delays.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Manchester (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2019 - 2020, Unknown Success

Age 33 - 34

Endometriosis

European

Income $100K - $199K

Consultant

Only Doc Seen

Embryo Freezing With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Alison Zimon CCRM Boston

Dr. Zimon's enthusiasm for her work is evident, and you can tell her mind is always working while you communicate with her. I always leave feeling hopeful, but with realistic expectations. She seems to truly care about her patients and has great bedside manner. I have never once questioned the calls she has made about my care, and having seen two doctors before her, I am aware that having confidence in your physician makes all the difference with your comfort during the IVF process.

When I first started coming to CCRM [Boston] it was fairly new, and I think they were still working some administrative kinks out. Due to personal scheduling, I wasn't able to start my cycles right away, but I now feel as though the clinic is running more smoothly and I am glad that I had to wait a little while...With so much information being presented to me in the beginning, I often felt overwhelmed, and either missed a few pieces of information, or some instructions for next steps weren't clearly presented. All the nurses are very pleasant and have never made me feel bad for calling to confirm information. They are compassionate professionals, and I am eternally grateful for their wisdom.

How was your experience with Alison Zimon at CCRM Boston?

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Ask lots of questions, and don't be afraid to confirm your understanding of the process. It's your body, and the entire process can feel daunting and overwhelming, but having knowledge is key.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

I'm not sure if she has an amazing memory, or just takes really detailed notes that she refers to, but Dr. Zimon always remembers EVERYTHING, which is greatly appreciated when you are a complex case.

Describe your experience with the nursing staff at CCRM Boston.

With so much information being presented to me in the beginning, I often felt overwhelmed, and either missed a few pieces of information, or some instructions for next steps weren't clearly presented. All the nurses are very pleasant and have never made me feel bad for calling to confirm information. They are compassionate professionals, and I am eternally grateful for their wisdom.

Describe your experience with CCRM Boston.

When I first started coming to CCRM it was fairly new, and I think they were still working some administrative kinks out. Due to personal scheduling, I wasn't able to start my cycles right away, but I now feel as though the clinic is running more smoothly and I am glad that I had to wait a little while. I wouldn't hesitate to refer family or friends here!

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2020, Successful

Age 32

2 IUI

Unexplained

European

Income $200K - $499K

Operations

Only Doc Seen

Neutral

Strongly Recommends

Successful

Review of

Alison Zimon CCRM Boston

I only saw Dr. Zimon in person twice, once for diagnostic testing and once to confirm my pregnancy with an ultrasound. In both appointments she was friendly, personable and talked me through the steps (especially with the diagnostic testing when I was incredibly anxious...There were a couple of monitoring appointments where several people would come into the room and not even introduce themselves before starting the ultrasound, which made me feel like I was just a number

CCRM is a really great clinic. It was always incredibly clean and I found it to be warm and inviting (as warm and inviting as a DRs office can be). The doctors, nursing staff and phlebotomists were all excellent...They [nursing staff] were always so friendly both over the phone and in person and never seemed annoyed by my sometimes too many questions

How was your experience with Alison Zimon at CCRM Boston?

I really liked Dr. Zimon. I felt that had a good bedside manner and was friendly. During our initial consult and regroup appointments (both virtual) she took the time to explain everything to us and answer any questions we had. While I had done a decent amount of research prior to starting at CCRM my husband was totally clueless and she did a great job of explaining things to him. I did find that these virtual appointments felt a little rushed but not to the point where I felt that I couldn't ask questions. I only saw Dr. Zimon in person twice, once for diagnostic testing and once to confirm my pregnancy with an ultrasound. In both appointments she was friendly, personable and talked me through the steps (especially with the diagnostic testing when I was incredibly anxious). I always found it very easy to talk to her.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Don't expect to see Dr. Zimon except for when you're appointments are strictly scheduled with her. While I knew I wouldn't see her every single time I expected to meet with her more often than I did.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

For the most part all of my in-person interactions with the staff at CCRM were great. There were a couple of monitoring appointments where several people would come into the room and not even introduce themselves before starting the ultrasound, which made me feel like I was just a number. But for the most part the staff were friendly and had conversations with me during appointments. The nurses that did my two IUI procedures were so sweet and really made me feel like I was their biggest appointment of the day.

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

We were diagnosed with unexplained infertility. Dr. Zimon suggested we start with medicated IUI cycles before jumping into IVF, which we agreed with. She had suggested that I take letrozole but I had already done 3 rounds of Clomid with my OB and since I had ovulated with that mediation we decided to stick with that. For both rounds of IUI I used an Ovidrel trigger shot. Our first round failed but our second round was successful!

Describe your experience with the nursing staff at CCRM Boston.

The nursing staff at CCRM is excellent. They were always so friendly both over the phone and in person and never seemed annoyed by my sometimes too many questions. I didn't have one specific nurse assigned to me but did find that most of the nurses knew what was going on my case. There was an instance or two where I was given incorrect information but after questioning it the nurses were able to backtrack and provide the correct info. For both of my IUI procedures the nurses were fantastic. I was very nervous the first time and the two nurses with me were so friendly and made me as comfortable as possible. I also think that the nurses are really great at providing extra comfort throughout my time at CCRM being that I wasn't allowed to bring my husband to any appointments.

Describe your experience with CCRM Boston.

CCRM is a really great clinic. It was always incredibly clean and I found it to be warm and inviting (as warm and inviting as a DRs office can be). The doctors, nursing staff and phlebotomists were all excellent. I felt that I was getting the best care I could possible receive from their staff. I think their biggest weakness is their front desk staff. While the front desk was always very nice when I came into the office trying to get an appointment through them was incredibly frustrating to the point where I almost switched clinics. I would be told they would call me within a specific time frame, but I usually had to call them and then they would transfer me to the nurses (where I would need to leave a message) and then the front desk would end up calling me later that day or the next day. I had a couple of experiences where I ended up having to call the morning of the day I was supposed to have a monitoring appointment to get on the schedule and then would have to rush to the office. Going through fertility treatment is stressful enough but the scheduling issues made it so much more difficult.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

Our insurance covered our appointments at CCRM. We were responsible for copays which on the high end were about $150 (multiple blood tests). Usually our out of pocket costs were around $15-$30

What specific things went wrong at CCRM Boston?

Provided conflicting information

Describe the specific things that went wrong at CCRM Boston.

There were a couple of instances where I was provided with conflicting information but I was able to catch it and discuss it with the DR/nurse before doing anything.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2019, Unsuccessful

Age 41

2 IVF

PCOS

Poor Egg Quality

Ashkenazi Jewish

Income $500K+

Sales Representative

3rd of 3 Docs

4 IUI With Other Docs

2 IVF With Other Docs

Donor Sperm

LGBTQ+

Strongly Recommends

Unsuccessful

Review of

Alison Zimon CCRM Boston

Dr. Zimon creates specifically individualized treatments for me and I know I was not treated like everyone else. She evaluated my PCO(S) and explained what it means to not have the (S) Syndrome. She works very hard to help me out to the best of her ability and even reached out to the Colorado headquarters of CCRM to ask about clinical trials they are doing for PCOS and whether I could participate.

During IVF cycles sometimes I have waited an hour however most of the time I am taken in for bloodwork and ultrasound within 20 minutes. The staff [CCRM Boston] truly cares and I feel like an individual and not a number. They spent a lot of time teaching me how to do injections, especially progesterone intramuscular shots which can be intimidating! The first place I had IVF cycles, nobody taught me how to fill a syringe or inject!

How was your experience with Alison Zimon at CCRM Boston?

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Dr. Zimon will truly listen and take your thoughts into account before creating an IVF or embryo transfer plan so please share all of your thoughts and any research you have done.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

Dr. Zimon's care is very personal and I feel like she is very invested in getting me pregnant. She is very sincere and talks to me like she's known me for years. She is completely empathetic and cares deeply to try and help me get pregnant.

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

She used very low dose for egg retrieval IVF cycle and each time she has lowered the doses as I respond dramatically to the medications. During embryo transfer she did a histamine protocol which included Claritin, Pepcid, baby aspirin and vitamin A.

Describe your experience with your nurse at CCRM Boston. (Assigned nurse: Jenna, Allison)

The nurses and staff are extremely caring and tried to answer my multitude of questions. Their response time was usually within 48 hours via email portal or telephone.

Describe your experience with CCRM Boston.

During IVF cycles sometimes I have waited an hour however most of the time I am taken in for bloodwork and ultrasound within 20 minutes. The staff truly cares and I feel like an individual and not a number. They spent a lot of time teaching me how to do injections, especially progesterone intramuscular shots which can be intimidating! The first place I had IVF cycles, nobody taught me how to fill a syringe or inject! It really matters which clinic you choose! The two doctors did virtually all of my ultrasounds which was a great plus compared to the other two clinics that I did IVF cycles. Other clinics had technicians do ultrasounds.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

$15,000 - $20,000 IVF cycle w/ ICSI, Genetic Testing, etc.

Describe Alison Zimon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Boston.

My embryo's were genetically tested therefore they should have worked. Putting two embryos in could have put me at a high risk pregnancy carrying twins.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2019, Unknown Success

Age 36

1 IVF

Income $100K - $199K

2nd of 2 Docs

2 IVF With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Alison Zimon CCRM Boston

She [Dr. Alison Zimon] makes you feel as if you're her only patient. The care I receive from her is far superior to my previous clinic...She is very easy to talk to and explains all details of your treatment. The care I've received from her is so much more than my pervious clinic. She actually listens to my concerns and is willing to try other protocols. My first cycle with her resulted in the most embroys making it to freeze out of the 3 cycles I've had! I have not had a transfer yet but I am very hopeful that she will help us get our miracle baby.

We had 36 retrieved, 24 mature, 18 fertilized & 8 blasts to biopsy & freeze [at CCRM Boston]. Currently waiting on chromosome testing results...The only weakness so far has been with the billing department. They forgot to submit a bill to insurance but they fixed the issue quickly. So far, I've had a great experience overall...I was supposed to have bloodwork at one of my appointments but they told me they didn't have an order for it. At my next appointment, I was told that I should have had it done at the previous appointment (like I thought). It wasn't anything that was going to delay my cycle so it wasn't a big inconvenience.

How was your experience with Alison Zimon at CCRM Boston?

She is very easy to talk to and explains all details of your treatment. The care I've received from her is so much more than my pervious clinic. She actually listens to my concerns and is willing to try other protocols. My first cycle with her resulted in the most embroys making it to freeze out of the 3 cycles I've had! I have not had a transfer yet but I am very hopeful that she will help us get our miracle baby.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Don't be afraid to advocate for yourself. She will listen!

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

She makes you feel as if you're her only patient. The care I receive from her is far superior to my previous clinic.

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

My stim protocol started with 150 follistim & 150 menopur for the first 2 days, then tapered down after each monitoring appointment. I stated cetrotide on day 4 and did a dual trigger of hgc & lupron. She monitored my cycles very closely, aso to not over stim me, which happened in the past. I respond very well to stims and we were trying to avoid OHSS. We had 36 retrieved, 24 mature, 18 fertilized & 8 blasts to biopsy & freeze. Currently waiting on chromosome testing results.

Describe your experience with CCRM Boston.

The only weakness so far has been with the billing department. They forgot to submit a bill to insurance but they fixed the issue quickly. So far, I've had a great experience overall. .

What specific things went wrong at CCRM Boston?

Failed to order appropriate test

Describe the specific things that went wrong at CCRM Boston.

I was supposed to have bloodwork at one of my appointments but they told me they didn't have an order for it. At my next appointment, I was told that I should have had it done at the previous appointment (like I thought). It wasn't anything that was going to delay my cycle so it wasn't a big inconvenience.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

CCRM Boston

Manchester (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Review of

Alison Zimon CCRM Boston

2018 - 2019, Unknown Success

Age 30 - 31

1 IUI

Unexplained

Income $100K - $199K

Only Doc Seen

Neutral

Strongly Recommends

Success w/ Doc Too early to know

Review of

Alison Zimon CCRM Boston

Dr. Zimon is very compassionate and caring. She has made me feel heard and validated regarding my frustrations with the TTC Process....I just completed my first IUI with Dr. Zimon. I did a baseline ultrasound on day 3 of my cycle. Then took letrozole days 3-7 of my cycle. I went in on day 9 for a monitoring appointment. I then went in for two additional monitoring appointments on days 12 and 15. I was able to administer the trigger shot on the evening of day 15 and did IUI on day 17. I did not see Dr. Zimon at all the day of my IUI.

The clinic [CCRM Boston] is newer to the area and it shows because in my first month or two there during the testing phase, things seemed to be disorganized. I would come in for an appointment but I would leave not really understanding what the next step was --I found myself having to call back to speak with my nurse to make sure I understood what was coming next.... If it wasn't for me calling to advocate and ask for very detailed instructors, I worry that my testing wouldn't have been completed in a timely manor and we would have had to come back for multiple unnecessary visits.

How was your experience with Alison Zimon at CCRM Boston?

Dr. Zimon is very compassionate and caring. She has made me feel heard and validated regarding my frustrations with the TTC Process. CCRM is a newer facility in Boston and it shows because things can seem disorganized at times. If it wasn't for me calling to advocate and ask for very detailed instructors, I worry that my testing wouldn't have been completed in a timely manor and we would have had to come back for multiple unnecessary visits. The nurses are very caring and I feel like family there! The online portal has room for improvement as lab results are not posted automatically.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Ask questions!

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

It had been a frustrating process just to get to CCRM because my OB gave me the old age advice "wait a year, then we'll talk about referring you out." I finally decided to seek out treatment on my own and as soon as I met with Dr. Zimon she made me feel heard and validated.

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

I just completed my first IUI with Dr. Zimon. I did a baseline ultrasound on day 3 of my cycle. Then took letrozole days 3-7 of my cycle. I went in on day 9 for a monitoring appointment. I then went in for two additional monitoring appointments on days 12 and 15. I was able to administer the trigger shot on the evening of day 15 and did IUI on day 17. I did not see Dr. Zimon at all the day of my IUI.

Describe your experience with CCRM Boston.

The clinic is newer to the area and it shows because in my first month or two there during the testing phase, things seemed to be disorganized. I would come in for an appointment but I would leave not really understanding what the next step was --I found myself having to call back to speak with my nurse to make sure I understood what was coming next.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

I am very lucky that I have very good insurance coverage for infertility treatments.

What specific things went wrong at CCRM Boston?

Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at CCRM Boston.

During the diagnostic testing period, the clinic failed to fully explain the logistics of the genetic testing that was being asked of me and my husband. They had scheduled me for some bloodwork and I indicated that I would like my genetic testing to be done at the same time. It was not until I already had a needle in my arm that they told me that the timing of my husband's genetic testing was crucial (it needed to be done within 24 hours of mine). I had to go back the next week to do the genetic testing due to this error.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Framingham (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2019, Successful

Age 37

1 IVF

1 Embryo Freezing

Diminished Ovarian Reserve

Male Factor

Poor Egg Quality

European

Lawyer

2nd of 2 Docs

1 IUI With Other Docs

3 IVF With Other Docs

Strongly Recommends

Successful

Review of

Alison Zimon CCRM Boston

Dr. Zimon did a frozen single transfer of the best quality embryo of the four and it resulted in my daughter, and we have three more embryos in storage...She called us herself, on the weekend, to tell us the results of genetic testing and to congratulate us after a pregnancy resulted from the first transfer. When I expressed anxiety about “graduating” to an OB, she offered to let us return for one more appointment with her to get us past the timeline milestone for our previous missed miscarriage (resulting from spontaneous pregnancy while receiving care at another practice).

Dr. Zimon expressed great confidence in CCRM’s lab (which they are known for) and I reluctantly agreed to a five day freeze all cycle to test, even though historically that meant no embryos for me. We got two chromosomically normal embryos from the first retrieval...Sometimes I needed to be persistent in contacting the nursing staff. Also the handouts they give for medication are not always clear or user friendly...I was frustrated with communication with nursing staff at some points...But it does not affect my recommendation of the clinic. Just be persistent.

How was your experience with Alison Zimon at CCRM Boston?

Dr. Zimon is phenomenal. She was patient, compassionate, explained everything well, and was confident yet realistic. The difference in her practice (as opposed to the ivf factory style practices) was most pronounced at the retrievals and transfers. The retrievals were calm and smooth. Once I was the only patient there for retrieval, and the other time I was one of two. This is a world of difference from the factory clinics where you feel like you are on an assembly line. During transfers at the factory clinics, I was told I had a weird bend in my cervix and they had a difficult time and used various catheters, which made the process stressful and uncomfortable, and had us leave right after. At Dr. Zimon’s practice, she noted that the bend was due to my bladder being too full, removed all the equipment, she and the embryologist waited in the room while the nurse took me to the bathroom to partially empty, and then started anew and the procedure was easy, then they let us stay in the room (reclined) for as long as we wanted. The factory clinic didn’t have the time to do what was needed to correct the situation and let me suffer instead.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Don’t hesitate to make an appointment!

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

Dr. Zimon is one of only two doctors at the practice and performed all ultrasounds herself during the monitoring phase of retrieval cycles, as well as the retrievals and transfers. She called us herself, on the weekend, to tell us the results of genetic testing and to congratulate us after a pregnancy resulted from the first transfer. When I expressed anxiety about “graduating” to an OB, she offered to let us return for one more appointment with her to get us past the timeline milestone for our previous missed miscarriage (resulting from spontaneous pregnancy while receiving care at another practice).

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

I had previously done three rounds of ivf at another practice resulting in few (1-3) mature eggs each cycle, fresh 3 day transfers due to the low number of embryos, and none that made it to day 5 to test/freeze, resulting in a single clinical pregnancy. Dr. Zimon expressed great confidence in CCRM’s lab (which they are known for) and I reluctantly agreed to a five day freeze all cycle to test, even though historically that meant no embryos for me. We got two chromosomically normal embryos from the first retrieval, and did a second freeze all retrieval before doing a transfer for fertility preservation, with the same results! Dr. Zimon did a frozen single transfer of the best quality embryo of the four and it resulted in my daughter, and we have three more embryos in storage .

Describe your experience with your nurse at CCRM Boston.

Sometimes I needed to be persistent in contacting the nursing staff. Also the handouts they give for medication are not always clear or user friendly.

Describe your experience with CCRM Boston.

It’s easy to get appointments, all staff are knowledgeable and helpful in person (nurses are a little difficult to communicate with between appointments), and it took a long time to get a refund that was owed.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

Insurance covered all but the genetic testing

Describe Alison Zimon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Boston.

Dr. Zimon felt strongly (it may have been a requirement, I can’t remember) that only a single embryo be transferred if it was a day 5 with genetic testing because the likelihood of pregnancy was relatively good and the potential complications that could result from a transfer of multiples was too great. I was convinced.

What specific things went wrong at CCRM Boston?

Provided conflicting information

Describe the specific things that went wrong at CCRM Boston.

I was frustrated with communication with nursing staff at some points, I can’t remember specifics. But it does not affect my recommendation of the clinic. Just be persistent.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2016 - 2017, Unsuccessful

Age 31 - 32

2 IVF

Diminished Ovarian Reserve

Unexplained

European

Income $50K - $99K

Sales Representative

1st of 2 Docs

Neutral

Unsuccessful

Review of

Alison Zimon Boston IVF

Since I had only two embryos I had assumed one stopped growing. When I asked he said nope it's fine but dr Zimon changed you to one. I was so angry. I hate confrontation and I felt like I was put on the spot and had to defend myself and fight for my original plan. I had a chemical that cycle and had a phone follow up that was very brief with dr Zimon. I raised concerns and she brushed them off. Cycle two I had the exact same results. Same amount of eggs (I was told 8 but they were wrong, they got 5 again) Dr Zimon was the dr on rotation for the day of my 2nd transfer and it also happened to be her last day at he practice. She didn't bother to mention that to me and I found out my dr had quit on Facebook! I feel like her quiting was a blessing in disguise because I absolutely love my new dr. He spent almost an hour on the phone with me answering every question and concern.

...She [Dr Alison Zimon] didn't bother to mention that to me and I found out my dr had quit on Facebook! I feel like her quiting was a blessing in disguise because I absolutely love my new dr. He spent almost an hour on the phone with me answering every question and concern...They [Boston IVF] are very efficient. I don't lived near an office so I get blood and scans done locally. It's very convenient. Unless it's a weekend.

How was your experience with Alison Zimon at Boston IVF?

She was very nice and personable when we met for a consultation. Our next appointment after testing was quick and to the point. All communication after that was with her nurses. My first problem with her and what made me lose her trust happened at my first transfer. She changed our agreed upon plan last minute. We agreed on single embryo transfer of a 5 day blast or two embryos if day 3. I showed up on day three and the random dr that was doing my transfer told me we were transferring one. Since I had only two embryos I had assumed one stopped growing. When I asked he said nope it's fine but dr Zimon changed you to one. I was so angry. I hate confrontation and I felt like I was put on the spot and had to defend myself and fight for my original plan. I had a chemical that cycle and had a phone follow up that was very brief with dr Zimon. Cycle two I had the exact same results. Same amount of eggs (I was told 8 but they were wrong, they got 5 again).

During treatment, were you treated like a number or a human with Alison Zimon at Boston IVF?

Consult she was friendly but never spoke with her again until follow up for failed cycle. She kept the call quick.

Describe the protocols Alison Zimon used in your cycles at Boston IVF and their degree of success.

I have a low AMH of .8 but I am only 31 so she wasn't worried about egg quality. Based on my AFC of 10 she was very confident that we would get around 10 eggs. First cycle was bcp/antagonist with 225 gonal and 20 HCG. I only stimmed for 6 days, triggering with HCG on day 7. I only used two doses of cetrotide. Retrieved 5 eggs, 3 mature, 2 fertilized, transferred 2, chemical Cycle two we had planned estrogen patch protocol. I went for bloodwork to confirm ovulation then I was to start the estrogen patch for a few days, then add cetrotide before period. I got my period early so on cycle day 1 she had me put on estrogen patch then I started gonal f at 375 the next day with 40 HCG. She didn't send me for a scan until day 5 on which day she increased my gonal to 450 with 40 HCG. Stimmed 6 days again, trigger with ovidrel on day 7. 5 eggs retrieved 2 fertilized (didn't tell me how many were mature) transferred both (excellent grades) and had a negative beta. No follow up because she left the practice.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Karen)

Minor prescription mix ups but they are overall awesome. I was told 8 eggs at my second retrieval but it was only 5. They went through hell when Zimon left the practice so there was a few rocky days of missed callbacks but overall they recovered quickly and are very helpful

Describe your experience with Boston IVF.

They are very efficient. I don't live near an office so I get blood and scans done locally. It's very convenient. Unless it's a weekend. —————————————————————-———————————-—————————————————————————————————

Describe the costs associated with your care under Alison Zimon at Boston IVF.

I have insurance coverage and ended up spending $800 first cycle $1100 second.

Describe Alison Zimon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

She really pushed me to one. I chose two of day 3 transfers. Since I only got two embryos each time I felt good about putting both in.

What specific things went wrong at Boston IVF?

Failed to inform you of changes in protocol

Describe the specific things that went wrong at Boston IVF.

Surprise changes to protocol. I thought I was doing the same type of estrogen priming I did before but I was actually changed to luteal estrogen and wouldn't have known if I didn't ask questions.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Cape Cod (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon Boston IVF

2017, Successful

N/A

Age 30

2 IUI

1 IVF

Unexplained

Ashkenazi Jewish

Income $100K - $199K

2nd of 2 Docs

Strongly Recommends

Successful

Review of

Alison Zimon CCRM Boston

From the moment we walked into the office, we felt supported, understood, and encouraged that Dr. Zimon and her staff would work tirelessly to help us to achieve our goal of having a baby...Dr. Zimon, who approached her care for us with a sense of optimism and realism....We cannot say enough about the incredible experience that we had at CCRM Boston...Dr. Zimon told us early on, the process of trying to overcome infertility can bring any couple to their knees, and she could not have been more accurate; however, we feel so lucky to have had Dr. Zimon

The clinic is beautiful and very welcoming. We had no complaints! The office is clean and inviting and the front desk staff is incredibly friendly. The procedure rooms were also very clean and well set up....we were continuously impressed with each member of the CCRM Boston team: from Liz at the front desk who always greeted us with a smile, to the nurses who made themselves available to answer our questions big or small, to the lab technicians who promptly provided critical information to us and to our doctors, to our embryologist whose excitement about the growth and development of our embryos may have surpassed our own,

How was your experience with Alison Zimon at CCRM Boston?

We cannot say enough about the incredible experience that we had at CCRM Boston. From the moment we walked into the office, we felt supported, understood, and encouraged that Dr. Zimon and her staff would work tirelessly to help us to achieve our goal of having a baby. As we began our process, we were continuously impressed with each member of the CCRM Boston team: from Liz at the front desk who always greeted us with a smile, to the nurses who made themselves available to answer our questions big or small, to the lab technicians who promptly provided critical information to us and to our doctors, to our embryologist whose excitement about the growth and development of our embryos may have surpassed our own, and of course, Dr. Zimon, who approached her care for us with a sense of optimism and realism. We feel forever indebted to the entire team for helping us to achieve our biggest dream of having a healthy child. We are honored that our son Charlie is CCRM Boston's first baby and look forward to supporting CCRM Boston as they provide the best care for couples who are also trying to have a child. Dr. Zimon told us early on, the process of trying to overcome infertility can bring any couple to their knees, and she could not have been more accurate; however, we feel so lucky to have had Dr. Zimon and her staff help pick us back up after every challenge we faced. "Thank you" will never, ever, be enough for making our most important dream and the best adventure of our life become a reality.

Describe your experience with CCRM Boston.

Doctor

Alison Zimon

Humanity

Communication

Compassion

Explained risks

Adaptability

Operations

Nursing Staff

Review of

Alison Zimon CCRM Boston

2017, Unknown Success

Age 30

2 IUI

Unexplained

Ashkenazi Jewish

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Success w/ Doc Not sure

Review of

Alison Zimon CCRM Boston

Dr. Zimon took a great deal of time to meet with myself and my husband to discuss our fertility options. She was direct but supportive while also being optimistic....It is clear that she has a deep understanding of the impact of infertility on clients....During the second round of the IUI it was not clear whether or not I needed to give myself a trigger shot. I had to call and speak to the on call doctor, which happened to be Dr. Zimon, to get this information.

The clinic [CCRM Boston] is beautiful and Liz at the front desk is incredibly nice. For the past three visits, we have had to wait close to 30 minutes to be seen...There have been a few experiences where we have not gotten all of the information we needed when moving forward with a portion of treatment. The nurses have been incredibly apologetic in these situations; however, not having all the information we needed did create additional stress during an already stressful times.

How was your experience with Alison Zimon at CCRM Boston?

I have no complaints! She has been wonderful to work with! She has been incredibly supportive throughout this process. It is clear that she has a deep understanding of the impact of infertility on clients.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

I would suggest asking as many questions as possible!

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

Dr. Zimon took a great deal of time to meet with myself and my husband to discuss our fertility options. She was direct but supportive while also being optimistic.

Describe your experience with your nurse at CCRM Boston. (Assigned nurse: Karen, Andrea, Ellen)

My husband and I have enjoyed working with Karen and Andrea. They have both been incredibly understanding and supportive throughout this process. There have been a few experiences where we have not gotten all of the information we needed when moving forward with a portion of treatment. The nurses have been incredibly apologetic in these situations; however, not having all the information we needed did create additional stress during an already stressful times. There was also an occurrence when I had to remind the nurse that I was working with that I need to also have blood work in addition to the ultrasound to monitor my follicle growth.

Describe your experience with CCRM Boston.

The clinic is beautiful and Liz at the front desk is incredibly nice. For the past three visits, we have had to wait close to 30 minutes to be seen. While we understand that there are often waits when seeing doctors and nurses, there was little explanation as to why we were waiting.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

$25 copay for visits with Dr. Zimon and procedures

What specific things went wrong at CCRM Boston?

Failed to call with results
Failed to convey critical information

Describe the specific things that went wrong at CCRM Boston.

When I went in for blood work 2 weeks after my first IUI, I was told that I would get the results by 12. I did not get a phone call from anyone, so at 3:15 I called CCRM to ask for my results, which were negative. During the second round of the IUI it was not clear whether or not I needed to give myself a trigger shot. I had to call and speak to the on call doctor, which happened to be Dr. Zimon, to get this information.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2015 - 2016, Unsuccessful

Age 29 - 30

5 IVF

Male Factor

Unexplained

European

Income $0 - $49K

2nd of 3 Docs

4 IUI With Other Docs

1 IVF With Other Docs

Doesn't Recommend

Strongly Recommends

Unsuccessful

Review of

Alison Zimon Boston IVF

We were informed by Dr. Zimon that our chances would not improve if we were to transfer more than one egg. We were better off freezing the left overs to do frozen cycles...She had great ‘bed side manner.’...Dr. Zimon has NEVER mentioned she thought we had an egg issue. We had gone through SIX of our insurance covered IVF rounds at this point without knowing about this supposed egg issue.

The nurses team [at Boston IVF] is their biggest strength in my opinion! Not being able to call the clinic if you are stuck in traffic and going to be late for your 7am transfer because it is only a call service is a downfall...Not being informed I had an egg quality issue was a big issue. However, I feel that is solely on Dr. Zimon...All was covered under our insurance except for acupuncture that was suggested.

How was your experience with Alison Zimon at Boston IVF?

We felt very comfortable with Dr. Zimon. We thought she was the best choice for our fertility needs! Until she quit the practice without notice one day before our sixth round of IVF started. We went with the flow and wished the best for her. Clearly she found greener pastures and we were happy for her. We were disappointed in not being informed by her and given a course of action for our next steps, but again trying to keep positive thoughts... After our sixth round failed, the doctor who we got swapped to told us they understood now why are. Zimon has told us we had an egg issue. However, Dr. Zimon has NEVER mentioned she thought we had an egg issue. We had gone through SIX of our insurance covered IVF rounds at this point without knowing about this supposed egg issue. Unfortunately, we did not walk away with a child and if we had known we had an egg issue, maybe we would have made a few different choices. Was Dr. Zimon great and nice? Absolutely!! But we trusted her to tell us everything to make sure we walked away with a baby. That did not happen and now we question absolutely everything that is said to us and unfortunately have no more covered treatments and are forced to pay completely out of pocket if we wish to go forward with egg donation. Which wells never even a thought since we had no idea it should be.

What's one piece of advice would you give a prospective patient of Alison Zimon at Boston IVF?

Ask questions and for second opinions!!!

During treatment, were you treated like a number or a human with Alison Zimon at Boston IVF?

She had great ‘bed side manner.’ We felt very comfortable with her and the way she spoke with us. We always felt like she was telling us what was in our best interests and what would be the best results for a pregnancy.

Describe your experience with the nursing staff at Boston IVF.

AMAZING!! The nurses at Boston IVF were the reason we continued with the clinic after Dr. Zimon left. There were the reason we drove, sometimes, over two hours for testing. They make Boston IVF!

Describe your experience with Boston IVF.

The nurses team is their biggest strength in my opinion! Not being able to call the clinic if you are stuck in traffic and going to be late for your 7am transfer because it is only a call service is a downfall.

Describe the costs associated with your care under Alison Zimon at Boston IVF.

All was covered under our insurance except for acupuncture that was suggested.

Describe Alison Zimon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

We were informed by Dr. Zimon that our chances would not improve if we were to transfer more than one egg. We were better off freezing the left overs to do frozen cycles.

What specific things went wrong at Boston IVF?

Failed to convey critical information

Describe the specific things that went wrong at Boston IVF.

Not being informed I had an egg quality issue was a big issue. However, I feel that is solely on Dr. Zimon.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

Waltham

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon Boston IVF

2016, Unsuccessful

Age 44

7 IUI

1 IVF

Diminished Ovarian Reserve

Poor Egg Quality

Unexplained

Income $50K - $99K

Nurse or HC Services

1st of 3 Docs

Donor Sperm

LGBTQ+

Neutral

Doesn't Recommend

Unsuccessful

Review of

Alison Zimon Boston IVF

Dr. Zimon was inaccessible and I felt like I was scared and frustrated that I didn't know why they were growing so slowly and no one talked with me about it....Dr. Zimon spent over a year getting to know me and guiding the process of IUIs and IVF....Dr. Zimon will meet you at your level but she doesn't exceed expectations. If you show her you're working hard to understand your infertility, then she will match you on that. Unfortunately, she doesn't go above and beyond to understand your unexplained infertility.

The clinic struggled with many administrative tasks....Boston IVF has any doctor on any given day do any procedure even if your doctor is managing the case...[nursing staff] Incorrect information conveyed, inability to count cycle days, inability to really know what they were doing...During my IUIs, one time the stirrup moved A LOT and I felt that this impacted the administration of frozen donor sperm. The clinician did not listen to me as I was telling her the stirrup was moving too much. I felt extraordinary pain afterwards. I expressed upset/concern to staff.

How was your experience with Alison Zimon at Boston IVF?

Dr. Zimon was extremely personable, but when it came to certain things, she didn't have much faith in me. For example, after working with her for a year scheduling and doing natural IUIs, when she challenged me to decrease my BMI to a certain number so I could do IVF, she exclaimed she didn't think I'd do it - after I lost all the weight she required. It was disheartening. She is a compassionate doctor, and very much interested in seeing you do well, but there was always something off about her care.

What's one piece of advice would you give a prospective patient of Alison Zimon at Boston IVF?

Dr. Zimon will meet you at your level but she doesn't exceed expectations. If you show her you're working hard to understand your infertility, then she will match you on that. Unfortunately, she doesn't go above and beyond to understand your unexplained infertility. She assumes it might be an age issue, AMH issue, but she doesn't really try to find out if there's something wrong with immunology or other things that could explain it.

During treatment, were you treated like a number or a human with Alison Zimon at Boston IVF?

Dr. Zimon spent over a year getting to know me and guiding the process of IUIs and IVF. She strongly advocated for me with IVF failed. It failed partially due to human error, because the doctor assigned to do the retrieval only spent 5 minutes trying to retrieve the egg on the left ovary and gave up trying after 5 minutes. That was Dr. Alper doing the retrieval (Boston IVF has any doctor on any given day do any procedure even if your doctor is managing the case). Dr. Alper didn't know my case or how hard I worked to losing 60 lbs prior to egg retrieval. He didn't know how hard I worked for over a year and a half leading up to IVF. So this is partially a negative report on him as much as it is a positive report on Dr. Zimon. My left ovary had the most mature follicles, but the doctor didn't retrieve them. Regardless, the doctor retrieved the right ovary follicles and even though I was 43, the immature follicle fertilized and became a 4b embryo on day 3. When my insurance refused to cover IVF a second time because I was just about to turn 44 (maybe 3 weeks shy of my 44th birthday), Dr. Zimon advocated that I had lost 60 lbs, and her colleague didn't obtain the mature follicle for my first IVF. Unfortunately, just after this, Dr. Zimon left Boston IVF and I was without any way to move forward with appeals. The whole thing ruined my life because now I can't have my own kids. I gave Boston IVF way too much time to get through the 6 IUIs to finally get to IVF. My fertility numbers got worse over the year and they should have strongly advocated at the very beginning to start with IVF rather than waste time with 6 IUIs.

Describe the protocols Alison Zimon used in your cycles at Boston IVF and their degree of success.

My first and only IVF was estrogen priming micro dose lupron flare. I was stimming a bit longer than expected, the follicles were growing slowly. Dr. Zimon was inaccessible and I felt like I was scared and frustrated that I didn't know why they were growing so slowly and no one talked with me about it. In the end, there were some beautiful follicles on my left ovary, and the best was unable to be retrieved due to the other doctor on the case (Dr. Michael Alper), spending literally only five minutes and failing to retrieve the best follicle on my left ovary!! He did not even try to get it, didn't seem to realize this was the most important thing in my life -- that 5 minutes was not enough time to spend getting it. The right ovary had the more immature follicle, so it was retrieved, miraculously fertilized, resulting in negative pregnancy test for my only IVF cycle ever. HOW AWFUL!!!

Describe your experience with your nurse at Boston IVF. (Assigned nurse: all of them at Boston IVF)

Incorrect information conveyed, inability to count cycle days, inability to really know what they were doing

Describe your experience with Boston IVF.

During my IUIs, one time the stirrup moved A LOT and I felt that this impacted the administration of frozen donor sperm. The clinician did not listen to me as I was telling her the stirrup was moving too much. I felt extraordinary pain afterwards. I expressed upset/concern to staff. I was called by a head nurse or ombudsperson and expressed my concern. Absolutely NOTHING was done about this and they denied that this was ever an issue. I was so upset at the entire community of staff that denied it was a problem and their insistence that this was a successful IUI. How could they deny it? Surely, they didn't care about patient safety or adequate procedures.

Describe the costs associated with your care under Alison Zimon at Boston IVF.

IUIs not covered ($450 each), IVF was covered by my insurance. I paid for frozen donor sperm.

Describe Alison Zimon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.

n/a

What specific things went wrong at Boston IVF?

Failed to call with results
Failed to order appropriate test
Failed to send your chart to another clinic
Provided conflicting information
Failed to convey critical information

Describe the specific things that went wrong at Boston IVF.

The clinic struggled with many administrative tasks. They let me know my prolactin levels were elevated, but they actually were not. They provided low quality information, incorrect information, misinformation.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

South Shore (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon Boston IVF

2012 - 2015, Successful

Age 34 - 37

2 IUI

1 IVF

Diminished Ovarian Reserve

Male Factor

Unexplained

European

Income $100K - $199K

Consultant

Only Doc Seen

Strongly Recommends

Successful

Review of

Alison Zimon Boston IVF

Dr. Zimon was knowledgeable, caring and matter of fact. When our results for trying for our second child were not optimal and not expected - she completely adjusted plans and worked with us to determine the level of aggression we wished to pursue. Very satisfied with out results.

We had several "lost appointments" [at Boston IVF]- one of which was a power outage so, not their fault. Another just didn't make it to the schedule. For one of our IVF cycle drugs - they ordered a quantity of 1 instead of 14. This involved a lot of work on my end to correct. Calling the pharmacy, reading over the paper work, calling the clinic, calling the pharmacy again to ensure they got it - setting up additional shipments...)

How was your experience with Alison Zimon at Boston IVF?

What's one piece of advice would you give a prospective patient of Alison Zimon at Boston IVF?

Be honest with yourself and Dr. Zimon about how you tolerate pain, and know what your expectations are. (I know - it is to have a baby!) But how aggressive do you want to be? Understand your financial ramifications as well. We only could do one full cycle of IVF and knowing that - we chose the upper level of medical interventions rather than starting out at lower doses.

During treatment, were you treated like a number or a human with Alison Zimon at Boston IVF?

Dr. Zimon took the time to get to know us as people and to really understand our treatment expectations. She adjusted plans and manner accordingly.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Karen)

I think they could be a little more organized. A couple of appointments were "lost" which just added unnecessary stress to the process.

Describe your experience with Boston IVF.

The best part is the appointments before work hours. Not having to take time off for all of the routine monitoring is amazing. And South Shore has the best phlebotomist. Seriously - she is amazing. The major weakness for us was a sometimes lack of organization and that semen analysis and collection is only done in Waltham - and only in the early morning. Trying to produce a sample and then get it there in 90 minutes through the crazy traffic was a hardship.

Describe the costs associated with your care under Alison Zimon at Boston IVF.

Insurance covered the majority of or IUI cycles for our first child - copay was around 400 for Dr. Zimon and maybe 300 for the drugs? For our IVF cycle we maxed out our drug benefit after the initial cycle and had to pay out of pocket for all drugs to sustain the pregnancy. I would say Dr. Zimon's co-pay was around 400-500; and the out of pockets cost on drugs was easily over 2000

What specific things went wrong at Boston IVF?

Failed to call in prescriptions to pharmacy
Lost appointments

Describe the specific things that went wrong at Boston IVF.

We had several "lost appointments" - one of which was a power outage so, not their fault. Another just didn't make it to the schedule. For one of our IVF cycle drugs - they ordered a quantity of 1 instead of 14. This involved a lot of work on my end to correct. Calling the pharmacy, reading over the paper work, calling the clinic, calling the pharmacy again to ensure they got it - setting up additional shipments...)

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

South Shore (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon Boston IVF

2018 - 2019, Unsuccessful

Age 36 - 37

East Asian

Income $100K - $199K

1st of 2 Docs

1 IVF With Other Docs

Donor Sperm

Surrogacy With Other Docs

LGBTQ+

Doesn't Recommend

Neutral

Unsuccessful

Review of

Alison Zimon CCRM Boston

Dr. Z[imon] had great manner, but the nursing staff didn't. It seemed like the provider would say one thing and the nurse would say another. It was hard to get clear answers...was attentive but didn't help with advocacy or information in our case. She moves really quickly and wasn't always able to break thing down in easy to understand language. As mentioned, the communication between her and the rest fo the staff was not good...We transferred after two missed cycles due to poor communication.

Poor communication between the provider and the nursing staff [at CCRM Boston] resulted in two missed cycles for us. We got calls for apologies but nothing changed...was one of the most expensive places in Boston. I don't remember costs, but I remember thinking if they actually provided a boutique service, then maybe the additional cost was worth it. I didn't receive a boutique services, so I left...It's a new clinic so has a lot of bells & whistles. There were really obvious growing pains that weren't addressed when we were there, and I'm not sure expanding the offices at the time was the best. I hope they've since done better work to ensure good flow of information and keeping everyone on track.

How was your experience with Alison Zimon at CCRM Boston?

Dr. Zimon was attentive but didn't help with advocacy or information in our case. She moves really quickly and wasn't always able to break thing down in easy to understand language. As mentioned, the communication between her and the rest fo the staff was not good.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

If she communicates something to you, ask how and when it will be communicated to the support staff as well as what to do if there are differences being communicated back to you.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

Dr. Z had great manner, but the nursing staff didn't. It seemed like the provider would say one thing and the nurse would say another. It was hard to get clear answers.

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

We transferred after two missed cycles due to poor communication.

Describe your experience with your nurse at CCRM Boston.

Poor communication between the provider and the nursing staff resulted in two missed cycles for us. We got calls for apologies but nothing changed.

Describe your experience with CCRM Boston.

It's a new clinic so has a lot of bells & whistles. There were really obvious growing pains that weren't addressed when we were there, and I'm not sure expanding the offices at the time was the best. I hope they've since done better work to ensure good flow of information and keeping everyone on track.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

CCRM was one of the most expensive places in Boston. I don't remember costs, but I remember thinking if they actually provided a boutique service, then maybe the additional cost was worth it. I didn't receive a boutique services, so I left.

What specific things went wrong at CCRM Boston?

Lost paperwork
Lost appointments
Failed to order appropriate test
Failed to send your chart to another clinic
Failed to inform you of changes in protocol
Provided conflicting information
Failed to convey critical information
Lost or damaged samples

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2018 - 2019, Unknown Success

Age 39 - 40

Diminished Ovarian Reserve

Male Factor

European

Income $100K - $199K

2nd of 2 Docs

2 IVF With Other Docs

Strongly Recommends

Success w/ Doc Too early to know

Review of

Alison Zimon CCRM Boston

Allison [Zimon] has been really exceptional. She takes the time to understand and support my individual fertility needs and goes out of her way to provide solutions and alternate proposals.... Allison is very attentive and is present at every appointment. She even performed my hysteroscopy herself. She has provided legal referrals for managing fertility options during a divorce. Allison has been very supportive and her vast experience is apparent at every interaction.

CCRM is relatively new so I think they are still working out some administrative challenges. It is difficult to get a nurse on the phone without playing phone tag for a few days.... Everyone is extremely nice and well intentioned. The facility is very clean. There is also a financial consultant that explains the health care coverage and out of pocket expenses which I had not had in the previous clinic I worked with. The clinic spends a lot of time educating their patients on the process which is a huge improvement from the other clinic I worked with. This is a relatively new location so administratively there are some inefficiencies. It is difficult to reach a nurse directly without playing phone tag.

How was your experience with Alison Zimon at CCRM Boston?

Allison is very attentive and is present at every appointment. She even performed my hysteroscopy herself. She has provided legal referrals for managing fertility options during a divorce. Allison has been very supportive and her vast experience is apparent at every interaction.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Be transparent about your needs and concerns.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

Allison has been really exceptional. She takes the time to understand and support my individual fertility needs and goes out of her way to provide solutions and alternate proposals.

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

Not yet initiated

Describe your experience with the nursing staff at CCRM Boston.

CCRM is relatively new so I think they are still working out some administrative challenges. It is difficult to get a nurse on the phone without playing phone tag for a few days.

Describe your experience with CCRM Boston.

Everyone is extremely nice and well intentioned. The facility is very clean. There is also a financial consultant that explains the health care coverage and out of pocket expenses which I had not had in the previous clinic I worked with. The clinic spends a lot of time educating their patients on the process which is a huge improvement from the other clinic I worked with. This is a relatively new location so administratively there are some inefficiencies. It is difficult to reach a nurse directly without playing phone tag.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

$15000 for out of pocket IVF cycle (not yet completed)

Describe Alison Zimon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Boston.

Due to my bicornuate uterus, eSET is the safest option for me and the fetus.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Framingham (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2018, Unsuccessful

Age 40

1 IVF

European

Income $500K

Business Executive

2nd of 2 Docs

2 IVF With Other Docs

Neutral

Unsuccessful

Review of

Alison Zimon CCRM Boston

I like Dr. Zimon a lot, we've done once cycle that went well, basically as expected. Genetic testing proved the embryos were not viable. We have a plan in place already to start the next cycle. I am ramping up my personal health to make the next cycle more successful....There were a few times where my chart could have been reviewed before my appointments....Tested for ovulation, estrogen priming, 3 shots of lupron and then full doses of menapure and Gonal-F. HCG trigger.

A few times I saw the other doctor for ultrasounds, who is a male, which I was not expecting. It turned out fine, just wish I had been prepared. The clinic [CCRM Boston] is well decorated and always looks clean...There were a few times where my chart could have been reviewed before my appointments....When initially getting all of my records transferred it was a struggle for them to find a few things they had received. Also a refund check was mailed to the wrong city.

How was your experience with Alison Zimon at CCRM Boston?

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Ask a lot of questions regarding things you don't understand and she will explain them to you.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

Dr. Zimon is very personable and talks to me like I would expect to be talked to.

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

Tested for ovulation, estrogen priming, 3 shots of lupron and then full doses of menapure and Gonal-F. HCG trigger.

Describe your experience with the nursing staff at CCRM Boston.

There were a few times where my chart could have been reviewed before my appointments.

Describe your experience with CCRM Boston.

A few times I saw the other doctor for ultrasounds, who is a male, which I was not expecting. It turned out fine, just wish I had been prepared. The clinic is well decorated and always looks clean.

Describe the costs associated with your care under Alison Zimon at CCRM Boston.

Insurance covered most things.

Describe Alison Zimon's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Boston.

None

What specific things went wrong at CCRM Boston?

Lost paperwork

Describe the specific things that went wrong at CCRM Boston.

When initially getting all of my records transferred it was a struggle for them to find a few things they had received. Also a refund check was mailed to the wrong city.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2016 - 2017, Successful

Age 38 - 39

1 IVF

Diminished Ovarian Reserve

Poor Egg Quality

European

Income $100K - $199K

2nd of 2 Docs

3 IVF With Other Docs

Strongly Recommends

Successful

Review of

Alison Zimon CCRM Boston

In regards to Dr. Zimon, I cannot say enough positive things about her. She sat with us for over an hour, truly listening and taking the time to explain her thoughts....Dr. Zimon takes the time to listed to her patients. She is brilliant, thoughtful, and caring. She thinks outside the box when it comes to treatment and takes the patient's situation, feelings, and preferences into account when making recommendations. Treatment plans are designed as a patient-doctor team with compassion and kindness.

The facility [CCRM] is AMAZING - everything is clean and new. But most importantly, the nurses and staff treated us with such care and kindness, I wanted to hug them! They offered us snacks and water, spent time with us, made eye contact, answered all of our questions with consideration and patience, and communicated the plan and what was happening very clearly...Amazing, state-of-the art facility...[nurses] Attentive, kind, thorough, happy, easygoing

How was your experience with Alison Zimon at CCRM Boston?

Dr. Zimon takes the time to listed to her patients. She is brilliant, thoughtful, and caring. She thinks outside the box when it comes to treatment and takes the patient's situation, feelings, and preferences into account when making recommendations. Treatment plans are designed as a patient-doctor team with compassion and kindness.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Be honest and forthcoming. She will actually listen and consider you as a person.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

The facility is AMAZING - everything is clean and new. But most importantly, the nurses and staff treated us with such care and kindness, I wanted to hug them! They offered us snacks and water, spent time with us, made eye contact, answered all of our questions with consideration and patience, and communicated the plan and what was happening very clearly. In regards to Dr. Zimon, I cannot say enough positive things about her. She sat with us for over an hour, truly listening and taking the time to explain her thoughts. We have not felt as cared for by a medical professional in way too long. We walked out of her office feeling at peace, feeling cared for, and as if a giant weight had been lifted off of our tired shoulders.

Describe your experience with the nursing staff at CCRM Boston.

Attentive, kind, thorough, happy, easygoing

Describe your experience with CCRM Boston.

Amazing, state-of-the art facility

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2015 - 2017, Unsuccessful

Age 33 - 35

2 IVF

Unexplained

European

Latinx

Income $100K - $199K

Only Doc Seen

Strongly Recommends

Unsuccessful

Review of

Alison Zimon Boston IVF

Dr. Zimon is direct, but she's also compassionate, She's willing to answer all of our questions in great detail, truly sharing her knowledge, which has made us feel quite comfortable. She has a good bedside manner, but she's not fluffy. She speaks to us in a way that demonstrates respect...Alison Zimon is a smart, kind and honest medical professional who truly loves what she does each day. I believe that she has our best interests at heart and wants to see us through a successful pregnancy

Karen is kind and always seems to smile - something about her demeanor is calming, which is really nice given that the process can be rather stressful... Additionally, the staff [at Boston IVF] that works with her [Dr. Zimon really seems to enjoy working with her, which makes the whole experience a little better....Dr. Zimon is direct, but she's also compassionate, She's willing to answer all of our questions in great detail, truly sharing her knowledge, which has made us feel quite comfortable. She has a good bedside manner, but she's not fluffy.

How was your experience with Alison Zimon at Boston IVF?

Alison Zimon is a smart, kind and honest medical professional who truly loves what she does each day. I believe that she has our best interests at heart and wants to see us through a successful pregnancy. I would recommend anyone I know to her.

What's one piece of advice would you give a prospective patient of Alison Zimon at Boston IVF?

If you prefer to shy away from all of the details or the what if's, say so up front. Otherwise, Dr. Zimon will share every piece of information she has with you (which I prefer, but I know not everyone does).

During treatment, were you treated like a number or a human with Alison Zimon at Boston IVF?

Dr. Zimon is direct, but she's also compassionate, She's willing to answer all of our questions in great detail, truly sharing her knowledge, which has made us feel quite comfortable. She has a good bedside manner, but she's not fluffy. She speaks to us in a way that demonstrates respect. Additionally, the staff that works with her really seems to enjoy working with her, which makes the whole experience a little better.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Karen)

Karen is kind and always seems to smile - something about her demeanor is calming, which is really nice given that the process can be rather stressful.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Adaptability

Clinic

Boston IVF

South Shore (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon Boston IVF

2017, Unknown Success

Age 33

Male Factor

Recurrent Pregnancy Loss

European

Income $200K - $499K

2nd of 2 Docs

2 IVF With Other Docs

Strongly Recommends

Success w/ Doc Not sure

Review of

Alison Zimon CCRM Boston

She [Dr. Alison Zimon] asked how we were doing and offered counseling if we wanted it. She also apologized for running behind at one of our appointments...Dr Zimon is very thorough and takes the time to meet personally with her patients. During our initial consult she spent more time with us than our previous doctor did. I was pleasantly surprised that she took the time to do my 3 day ultrasound and hysterscopy to see for herself how everything looked...Don't be afraid to ask questions.

Everything is neat and orderly [at CCRM Boston]. The nurses and staff are happy to answer your questions. You get the feeling that the staff genuinely cares about you and wants you to feel secure in your care. You don't feel like number and you get great one on one attention. You are never rushed out of the clinic so they can get to the next patient...There was a mix-up with one of my blood work tests and I had to get my blood drawn again to redo. Not sure if this was the clinic or the lab's fault..

How was your experience with Alison Zimon at CCRM Boston?

Dr Zimon is very thorough and takes the time to meet personally with her patients. During our initial consult she spent more time with us than our previous doctor did. I was pleasantly surprised that she took the time to do my 3 day ultrasound and hysterscopy to see for herself how everything looked.

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Don't be afraid to ask questions.

During treatment, were you treated like a number or a human with Alison Zimon at CCRM Boston?

She asked how we were doing and offered counseling if we wanted it. She also apologized for running behind at one of our appointments.

Describe the protocols Alison Zimon used in your cycles at CCRM Boston and their degree of success.

We have not yet completed a cycle.

Describe your experience with CCRM Boston.

Everything is neat and orderly. The nurses and staff are happy to answer your questions. You get the feeling that the staff genuinely cares about you and wants you to feel secure in your care. You don't feel like number and you get great one on one attention. You are never rushed out of the clinic so they can get to the next patient.

What specific things went wrong at CCRM Boston?

Failed to order appropriate test
Lost results

Describe the specific things that went wrong at CCRM Boston.

There was a mix-up with one of my blood work tests and I had to get my blood drawn again to redo. Not sure if this was the clinic or the lab's fault.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2017 - 2018, Successful

Age 39 - 40

1 Egg Freezing

European

Income $50K - $99K

Writer

Only Doc Seen

IVF With Other Docs

Strongly Recommends

Successful

Review of

Alison Zimon CCRM Boston

Our questions were met with thoughtful, thorough answers, as Dr. Zimon made herself available to my husband and me both during and in between appointments. What was most important to me was how genuinely invested Dr. Zimon was in us—not just in our success, but also in our experience leading up to it.... she is incredibly patient and wants you to understand and be comfortable with every step of the process.

The CCRM [Boston] facility is nice and new and appointments generally run on time (which is critical as I was there a lot). They were flexible in scheduling my appointments, and kept me in the loop regarding next-steps.... Given the frequency of our appointments, the nursing staff at CCRM became familiar with my husband and me, always making us feel welcome, informed, and like they were pulling for us.... Don't be afraid to ask questions

How was your experience with Alison Zimon at CCRM Boston?

What's one piece of advice would you give a prospective patient of Alison Zimon at CCRM Boston?

Don't be afraid to ask questions, even if it means asking Dr. Zimon to repeat herself; she is incredibly patient and wants you to understand and be comfortable with every step of the process.

Describe your experience with the nursing staff at CCRM Boston.

Given the frequency of our appointments, the nursing staff at CCRM became familiar with my husband and me, always making us feel welcome, informed, and like they were pulling for us.

Describe your experience with CCRM Boston.

The CCRM facility is nice and new and appointments generally run on time (which is critical as I was there a lot). They were flexible in scheduling my appointments, and kept me in the loop regarding next-steps.

Doctor

Alison Zimon

Humanity

Communication

Trustworthiness

Compassion

Explained risks

Clinic

CCRM Boston

Chestnut Hill

Operations

Scheduling

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon CCRM Boston

2013 - 2015, Unknown Success

Age 42 - 44

4 IVF

4 Embryo Freezing

Donor Eggs

South Asian

Income $200K - $499K

2nd of 2 Docs

3 IUI With Other Docs

3 IVF With Other Docs

Egg Freezing With Other Docs

3 Embryo Freezing With Other Docs

Strongly Recommends

Doesn't Recommend

Success w/ Doc Too early to know

Review of

Alison Zimon Boston IVF

She gives options. You have to make decisions. She is very good. Her staff is very sloppy and needs constant follow up.

You need to manage this clinic full time. We lost so much time in between cycles because they didn't get the appropriate approval or test or schedule. They [the nursing staff] always remembered details only when prompted. You have to stay on top to get all forms, Meds, approvals yourself otherwise will be stranded at the last min!

How was your experience with Alison Zimon at Boston IVF?

Dr Zimon is very personable and does her best to work with you to understand your needs. What she could do better is be more decisive instead of always being diplomatic. Sometimes she needs to be the doctor and take charge.

What's one piece of advice would you give a prospective patient of Alison Zimon at Boston IVF?

She gives options. You have to make decisions. She is very good. Her staff is very sloppy and needs constant follow up.

During treatment, were you treated like a number or a human with Alison Zimon at Boston IVF?

Dr Zimon takes the time to speak to you and will call whenever needed even if just to chat.

Describe the protocols Alison Zimon used in your cycles at Boston IVF and their degree of success.

All agonist protocols. Donor eggs with estrace and crinone.

Describe your experience with your nurse at Boston IVF. (Assigned nurse: Karen londergan and Sharon Letizia )

They always remembered details only when prompted. You have to stay on top to get all forms, Meds, approvals yourself otherwise will be stranded at the last min!

Describe the costs associated with your care under Alison Zimon at Boston IVF.

65k

What specific things went wrong at Boston IVF?

Failed to call in prescriptions to pharmacy
Lost paperwork
Lost appointments
Failed to call with results
Failed to order appropriate test
Failed to send your chart to another clinic
Failed to inform you of changes in protocol
Lost results
Provided conflicting information
Failed to convey critical information
Failed to consider drug intolerance
Canceled a cycle due to clinic error

Describe the specific things that went wrong at Boston IVF.

You need to manage this clinic full time. We lost so much time in between cycles because they didn't get the appropriate approval or test or schedule.

Doctor

Alison Zimon

Humanity

Communication

Frequency Seen

Trustworthiness

Compassion

Explained risks

Clinic

Boston IVF

South Shore (closed)

Operations

Scheduling

Billing Department

Nursing Staff

Clinic Atmosphere

Educational Resources

Review of

Alison Zimon Boston IVF

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CCRM Boston

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CCRM Boston
Rated 8.6

31 patient reviews

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Alison Zimon

CCRM Boston

Education

How Doctor Communicates

CCRM BostonRated 8.6Strongly recommend: 79%Neutral: 2%Don't recommend: 19%8.6

31 patient reviews

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CCRM Boston
Rated 8.6