Alyaa Elassar

New York City IVF

Rated 9.4
Strongly recommend: 92%Neutral: 3%Don't recommend: 4%9.4
92% strongly recommend
88 reviews
LGBTQ+ Competent Care
LGBTQ+ Competent Care

Based on reviews from the LGBTQ+ community.

Humanity
9.7
9.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.5
9.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Cornell
Residency
Cornell
Fellowship
U of Connecticut

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Alyaa Elassar works at

New York City IVF
Rated 9.5
Strongly recommend: 94%Neutral: 1%Don't recommend: 5%9.5

Explore Clinic
Manhattan
693 Fifth Avenue, 7th Floor
New York, NY 10022

81 patient reviews filtered by:

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Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 42 - 43
1 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $500K+
Teacher
6th of 6 Docs
4 IUI With Other Docs
38 IVF With Other Docs
15 Egg Freezing With Other Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Elassar describes in detail what is necessary for your treatment. She is very direct, confident, and thorough. She will only proceed if she feels 100% and it allowed me to feel confident as well, even though I was disappointed to have to cancel cycles. Delaying was for the best, and she knew what was best...he isn't warm and cuddly, but is assertive, direct, and will get it done!
The nursing staff [at NYC IVF] is exquisite! They were prompt, all blood draws were easy, they are personable, engaged in your treatment, and kind and lovely...They are prompt, good communicators, and kind. The clinic is spotless and feels fresh and modern. They always accommodated my work schedule and emailed instructions daily....
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Elassar describes in detail what is necessary for your treatment. She is very direct, confident, and thorough. She will only proceed if she feels 100% and it allowed me to feel confident as well, even though I was disappointed to have to cancel cycles. Delaying was for the best, and she knew what was best. I trusted her completely.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Trust that she is the doctor and knows what is best for your case. She will look out for you and your needs fully. She isn't warm and cuddly, but is assertive, direct, and will get it done!
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
This office is so personalized and you get such undivided attention to your specific needs/case.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
We changed from Lupron to birth control because I continued to ovulate through cycles. It was the right course of action and worked perfectly.
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Tamar, Victoria)
The nursing staff is exquisite! They were prompt, all blood draws were easy, they are personable, engaged in your treatment, and kind and lovely.
Describe your experience with New York City IVF.
Strengths: It is such a small clinic that you feel well cared for. I rarely, if ever, had to wait. They are prompt, good communicators, and kind. The clinic is spotless and feels fresh and modern. They always accommodated my work schedule and emailed instructions daily. Weaknesses: the one tiny thing I would have preferred would be to have access to my bloodwork numbers once drawn. At prior clinics I would get readings in a portal and it allowed me to communicate with my PCP and acupuncturist to help guide treatment.
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
For me, very few of the costs were covered by insurance. They were always direct and upfront about any costs and it felt worth it to pay out of pocket in the end.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
She advised transferring only one, and that is what we wanted to do as well.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
10
NPS
10
Age 35 - 37
1 IVF
Recurrent Pregnancy Loss
East Asian
South Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Elassar is excellent. She explained the IVF process to me in a way that a layman would understand it. Even when I didn’t understand certain concepts right away, she was very patient and explained things in more detail. She was blunt but not uncaring. She told me facts in a straight-forward manner but always showed great compassion towards me and understood that I was going through something that was very difficult...
Every staff member in the clinic [New York City IVF] knew me by name and they know my medical history and personal story so well that I never had to repeat myself in any of my visits. It was very comforting...The best part about it is everything is done there and the staff is the same every time. You do not need to go to different hospitals for different visits and speak to someone new and explain your medical history every single time or go to a different lab for testing and another one for ultrasounds and other one to be operated on. Everything can be done in the comfort of one beautiful clinic with the same staff that you will grow comfortable with as well...
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Elassar is excellent. She explained the IVF process to me in a way that a layman would understand it. Even when I didn’t understand certain concepts right away, she was very patient and explained things in more detail. She was blunt but not uncaring. She told me facts in a straight-forward manner but always showed great compassion towards me and understood that I was going through something that was very difficult.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Just go see her. She will run a thorough diagnostic exam and tell you what may be the problem. Then she will give you options as to how to move forward, including an assessment of all the risks it may involve. It is up to you to choose which option to take or none at all.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Every staff member in the clinic knew me by name and they know my medical history and personal story so well that I never had to repeat myself in any of my visits. It was very comforting.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
I had two previous miscarriages. My first was spontaneous so they weren’t able to determine the cause. For my second, the baby had stopped growing so I had to go through and D&C procedure. After testing, they found that my baby had trisomy 16. I went to see Dr. Elassar after that and she diagnosed me with recurrent pregnancy loss. She suspected that I may conceive babies with monosomy or trisomy or mosaicism. Moreover, she found that my husband and I are carriers of the same genetic defect (hearing loss) and explained that there is a 25% chance that our babies will be affected with it. So she suggested that I undergo IVF (with PGT-A and PGT-M) to be able to determine which embryos are good or not. Unfortunately, my results were not very good as only one out of my eleven embryos turned out to be a good candidate for transfer. Three have arrested, and the rest were aneuploids or high-level mosaics or affected with hearing loss. Of course, it was not within Dr. Elassar’s control. It is just really unfortunate.
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Tamar Badridze)
Tamar was very knowledgeable and competent. She always entertained and answered all of my questions, no matter how ridiculous some of them may have been. She was also very patient and understood that I had a lot of anxiety because of my previous miscarriages. The rest of the nursing staff was also very warm and friendly and I always felt at ease with them in all of my visits.
Describe your experience with New York City IVF.
The clinic is very nice and welcoming. It is well-lit, has lots of space, and has excellent views. It is not cramped or dingy unlike the other IVF clinic I visited. The best part about it is everything is done there and the staff is the same every time. You do not need to go to different hospitals for different visits and speak to someone new and explain your medical history every single time or go to a different lab for testing and another one for ultrasounds and other one to be operated on. Everything can be done in the comfort of one beautiful clinic with the same staff that you will grow comfortable with as well.
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
My insurance only had a maximum lifetime benefit of $5,000 including medications so the clinic gave me a discounted patient responsibility. For the IVF treatments (oocyte retrieval, identification, ultrasound guidance, sperm isolation and preparation, oocyte insemination, assisted fertilization, culture, extended culture, and assisted embryo hatching, they only charged me $5,000 on the condition that my insurance pays them the maximum $5,000 coverage. The cryopreservation of embryos is $1,500, thawing is $500, re-freezing is $1,500, FET is $1,500, additional FETs is $3,500, PGT is $3,000 for 5 embryos and $225 for every additional embryo, and storage is $100 per month. Of course, I had to pay for all of my medications out-of-pocket since my insurance didn’t cover them.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
Before we even started the IVF treatment, my doctor told me that it was best to only do a single embryo transfer rather than a multiple one. She said that while the idea of having twins or multiples seems alluring, it is actually more taxing on both the mom’s body and the babies. Also, it can lead to other complications that may not arise if there was only a single embryo. And should such complications arise during pregnancy, it would be harder to treat it if there were more babies to take into consideration.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 39
2 IUI
1 IVF
Donor Sperm
European
Ashkenazi Jewish
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
1 Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Elassar is very honest, caring and thoughtful. She will not only present information and a course of treatment, but will explain it, as well. I know the odds, I knew what to expect and, in the end, all went according to plan and expectations...For my IUIs and IVF, it was a very typical protocol. For my IVF, estrogen and progesterone supplements, progesterone in oil shot, antibiotic before the frozen embryo transfer...
The clinic [New York City IVF] has a well connected team that regularly shares information. They don’t over-schedule appointments so you’re not likely to wait long or have a wait at all after you check in. They explain each step, both medical and financial. Best of all, they’re friendly and courteous, putting you at ease...always made me feel at ease during every appointment. She made sure I understood what was being done and next steps. She’s kind and professional...
How was your experience with Alyaa Elassar at New York City IVF?
Dr Elassar is very honest, caring and thoughtful. She will not only present information and a course of treatment, but will explain it, as well. I know the odds, I knew what to expect and, in the end, all went according to plan and expectations. I couldn’t be happier with my choice!
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Please listen to her advice. She’s an expert and you can save yourself lots of time wasted by just listening. I promise that she has your best intentions in mind!
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Everyone knew my name in the office, what I was there for that day, my latest results and next steps. I never had to clear anything up for anyone like I’d read happens in other clinics. I always felt personally cared for by Dr. Elassar as if I were family and not just anyone coming in for a service.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
For my IUIs and IVF, it was a very typical protocol. For my IVF, estrogen and progesterone supplements, progesterone in oil shot, antibiotic before the frozen embryo transfer (FET).
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Tamar Badridze)
Tamar Badridze is the absolute best! I really loved his she drew my blood and always made me feel at ease during every appointment. She made sure I understood what was being done and next steps. She’s kind and professional - love her and all the staff at the practice!
Describe your experience with New York City IVF.
The clinic has a well connected team that regularly shares information. They don’t over-schedule appointments so you’re not likely to wait long or have a wait at all after you check in. They explain each step, both medical and financial. Best of all, they’re friendly and courteous, putting you at ease!
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
I’d paid an additional amount for genetic testing, IUI vial wading, and embryo testing. Overall, it’ll all depend on insurance. I have one that helps a lot.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
Dr. Elassar understood my goals and we did one embryo transfer.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 40 - 43
1 IVF
Unexplained
Black or African-American
Income $500K+
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Elassar] is smart, personable and a true professional. We started together in 2019 with a successful egg retrieval and now in 2023, my successful implantation cycle. During my health challenges, the full team was responsive and encouraging; this process requires a lot of support which they certainly provide...Because I was a breast cancer survivor, we had to be careful with my estrogen which we did and she adjusted my dosages accordingly. She also did specific tests to check my lining pathology and readiness which helped us nail down the timing...
They [New York City IVF] have very flexible scheduling which works with my job responsibilities. The location is modern with a nice comfortable atmosphere, clean and quiet. They also have a number of conference rooms for discussions...the full team was responsive and encouraging; this process requires a lot of support which they certainly provide. I did my research on several doctors in NYC and I knew that I wanted to have a safe, warm and welcoming place to come to for all of my visits and appointments. I absolutely made an excellent decision. I couldn’t have asked for a better experience with the practice...
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Elassar is a wonderful doctor and caregiver and most importantly, a partner with patients in their fertility journey. She is smart, personable and a true professional. We started together in 2019 with a successful egg retrieval and now in 2023, my successful implantation cycle. During my health challenges, the full team was responsive and encouraging; this process requires a lot of support which they certainly provide. I did my research on several doctors in NYC and I knew that I wanted to have a safe, warm and welcoming place to come to for all of my visits and appointments. I absolutely made an excellent decision. I couldn’t have asked for a better experience with the practice.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Meet with her and tell her your story. She is very thorough in her approach so be ready to be open.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
She was very invested in my care and very focused on my specific needs.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
Because I was a breast cancer survivor, we had to be careful with my estrogen which we did and she adjusted my dosages accordingly. She also did specific tests to check my lining pathology and readiness which helped us nail down the timing.
Describe your experience with the nursing staff at New York City IVF.
They are amazing young women!!
Describe your experience with New York City IVF.
They have very flexible scheduling which works with my job responsibilities. The location is modern with a nice comfortable atmosphere, clean and quiet. They also have a number of conference rooms for discussions.
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
I paid an all inclusive fee for each transfer cycle plus a per visit.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
We decided to do one at a time, it made sense for me since I had only 4 embryos and my husband and I didn’t want multiples.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 34 - 35
1 IVF
Unexplained
Nurse or HC Services
2nd of 2 Docs
4 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
she [Dr. Elassar] is the perfect combination of warm and direct. She knows that disappointments aren't easy and has this wonderful "we will try again!" attitude. She's extremely principled and incredibly intelligent so at no point did I ever feel like she wasn't listening to my concerns or wasn't invested in this process with me. She also took my calls and emails in the evenings and over the weekend which in my experience is unheard of with doctors....
The entire staff at NYC IVF was always welcoming and warm when I arrived. Tamar, the head nurse was always available to answer my smaller questions incase Dr. Elassar was busy. She is very intelligent and would breakdown how things work and why they recommended certain methods. I found her to be very comforting as well, especially during the egg transfer....
How was your experience with Alyaa Elassar at New York City IVF?
By the time I came to Dr. Elassar, I was pretty defeated. I had had two ICIs and two IUIs with no success and I was quickly running out of vials which is a whole other layer of stress. We had an initial consult over zoom cause I live in the Hudson Valley and I explained what was happening. She looked over my labs and said "ok! no need to waste time, lets try!" which was so refreshing since I'm usually met with low energy responses from doctors. She felt like my best advocate and always asked how I was doing, how my son and wife were doing, all things that really matter in the long run.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Trust your instincts. I liked Dr. Elassar right away so that's why I went with her. It can be a long journey so you want to pick someone you really connect with. For me that was Dr. Elassar.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
What I love most about Dr. Elassar is that she is the perfect combination of warm and direct. She knows that disappointments aren't easy and has this wonderful "we will try again!" attitude. She's extremely principled and incredibly intelligent so at no point did I ever feel like she wasn't listening to my concerns or wasn't invested in this process with me. She also took my calls and emails in the evenings and over the weekend which in my experience is unheard of with doctors.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
Initially we tried two rounds of IUI with a trigger shot, which didn't work. The trigger shot itself was a fixed amount and I had no negative reactions. When we decided to do IVF, I was incredibly intimidated by the amount of drugs going into my system but their nurses explained (and re-explained in each visit), how to administer and what it's doing. I used Progesterone injections for IVF (1.5) and Estrace 2x a day for IVF. The progesterone suppositories made me hyper emotional, so they suggested I keep doing the shots, which have a much milder effect on me. Both of these drugs were used to both prepare my body before transfer and keep a baby post transfer.
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Tamar)
The entire staff at NYC IVF was always welcoming and warm when I arrived. Tamar, the head nurse was always available to answer my smaller questions incase Dr. Elassar was busy. She is very intelligent and would breakdown how things work and why they recommended certain methods. I found her to be very comforting as well, especially during the egg transfer.
Describe your experience with New York City IVF.
I don't know how they did this but I always felt like I was the only one there. Perhaps they staggered the appointments cause of covid but either way, I always felt that their facilities were clean and relaxing.
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
I believe the costs of the IUI were 2k and the IVF was all in around 25k. Each visit was $375. Unfortunately because we had upstate insurance, none of these costs were covered.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
I think a lot of women who go through IVF want twins because it's so intense, but the way Dr. Elassar explained it to me made perfect sense. Having twins can be immensely hard on the body. Even though twins would be fun, It was helpful to remember that my body and my health was ultimately the most important.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 40 - 41
2 IVF
Unexplained
South Asian
Income $200K - $499K
Lawyer
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I received individualized care with Dr. Elassar. She took a lot of time to answer all my questions and was very responsive via email. She customized my treatment instead of using a generic protocol based on my age and fertility history. Dr. Elassar also did all the ultrasound monitoring herself...She is very thorough and intelligent and I trust all her decisions. She is realistic and straightforward yet compassionate. I felt very comfortable under her care...
The nurses [at New York City IVF] are amazing. They are very personable and attentive. You don't have a different nurse every time you go for an appointment. Every nurse knows your name - and you can feel how much they care about you and your success. The nurses are responsive and are always there for you if you have any questions...The clinic is also very clean and beautiful...
How was your experience with Alyaa Elassar at New York City IVF?
Dr.Elassar is an incredible doctor and I had a very positive experience as her patient. She is very thorough and intelligent and I trust all her decisions. She is realistic and straightforward yet compassionate. I felt very comfortable under her care. I would highly recommend Dr.Elassar based on my experience.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Regardless of which doctor or clinic you choose, IVF can be a very emotional experience. However, you will be in good hands with Dr.Elassar and I highly recommend going to her if you are looking for individualized high-quality care.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
I received individualized care with Dr. Elassar. She took a lot of time to answer all my questions and was very responsive via email. She customized my treatment instead of using a generic protocol based on my age and fertility history. Dr. Elassar also did all the ultrasound monitoring herself.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
I had two egg retrievals. The first retrieval did not result in any genetically normal embryos. My second retrieval was successful.
Describe your experience with the nursing staff at New York City IVF.
The nurses are amazing. They are very personable and attentive. You don't have a different nurse every time you go for an appointment. Every nurse knows your name - and you can feel how much they care about you and your success. The nurses are responsive and are always there for you if you have any questions.
Describe your experience with New York City IVF.
You feel that you have individualized care with Dr.Elassar. She is very knowledgeable and makes you feel comfortable the moment you meet her. Dr.Elassar is invested in making sure you have the best possible care. The clinic is also very clean and beautiful.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
I only transferred single embryos so I cannot comment on Dr.Elassar's approach to multiple embryo transfers.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 36
1 IVF
South Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Elassar was incredible. I feel so grateful to have found her and be guided through what is a very stressful process. Dr Elassar was very compassionate, approachable and she answered questions promptly with her advice. I felt so comfortable during the entire process...She never made you feel like a number and was always warm get firm in her advice
The clinic [NYC IVF] itself is beautiful maintained and managed extremely efficiently. I experience minimal wait times (most of the time less than 5 minute waits). Due to covid it was just myself (no partner) attending the appointments. They are so efficient on email answering questions and responding to queries...I had 2 nurses...Both of them were exceptional.
How was your experience with Alyaa Elassar at New York City IVF?
Dr Elassar was incredible. I feel so grateful to have found her and be guided through what is a very stressful process. Dr Elassar was very compassionate, approachable and she answered questions promptly with her advice. I felt so comfortable during the entire process.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
100% recommend Dr Elassar!
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Dr Elassar was incredible in the way she spoke with and educated her patients. She never made you feel like a number and was always warm get firm in her advice
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
I was having trouble conceiving for > 12 months. After a number of tests, IVF was was the recommended treatment. I went through the egg retrieval with 6 eggs retrieved. All 6 continued to Day 5 blast phase and from there i had 1 embryo transferred which was a success. I am now almost at the end of my first trimester! Im so thrilled
Describe your experience with the nursing staff at New York City IVF.
I had 2 nurses, Tamar and Victoria. Both of them were exceptional. Tamar was very skilled and efficient and answered all my 100 questions prompt. Victoria was also amazing. She organised my medications, made sure everything was prepared. Overall the 2 were very communicative and i felt looked after the entire time
Describe your experience with New York City IVF.
The clinic itself is beautiful maintained and managed extremely efficiently. I experience minimal wait times (most of the time less than 5 minute waits). Due to covid it was just myself (no partner) attending the appointments. They are so efficient on email answering questions and responding to queries.
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
I had insurance through work, however this clinic was out of network. Saying that Alejandra (dedicated resource to all things insurance) assisted in every way possible to alleviate financial stresses). She was very patient educating me on the different costs. In total cost was ~$17,000
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
Dr Elassar recommended single embryo transfer given my age and the risks associated with multiple.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 32 - 33
1 IUI
Unexplained
European
South Asian
Income $200K - $499K
Business Executive
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Alyaa Elassar was absolutely incredible and very professional. I was referred to her by my OBGYN and she took a lot of time and care to help me get pregnant. I am the type of person who asks a lot of questions and was nervous about my fertility journey. Dr. Elassar made me comfortable, answered all of my questions and now I am 3 months pregnant.
The [New York City IVF] office was extremely clean, safe, private, modern, and a friendly environment. The appointments were always timely and they were flexible when I had scheduling issues pop up which was important to me...[nurses] Tamar and Victoria were both extremely kind and supportive. It was evident that they genuinely cared for me and my family and I felt that I had a team behind me throughout the journey.
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Alyaa Elassar was absolutely incredible and very professional. I was referred to her by my OBGYN and she took a lot of time and care to help me get pregnant. I am the type of person who asks a lot of questions and was nervous about my fertility journey. Dr. Elassar made me comfortable, answered all of my questions and now I am 3 months pregnant.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Don't be afraid to ask any questions - she is very transparent and thorough.
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Tamar)
Tamar and Victoria were both extremely kind and supportive. It was evident that they genuinely cared for me and my family and I felt that I had a team behind me throughout the journey.
Describe your experience with New York City IVF.
The office was extremely clean, safe, private, modern, and a friendly environment. The appointments were always timely and they were flexible when I had scheduling issues pop up which was important to me.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2021, Successful
NPS
10
NPS
10
Age 31
1 IVF
Ashkenazi Jewish
Income $200K - $499K
Lawyer
3rd of 3 Docs
6 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Elassar really takes the time to get to know her patients. From the first appointment, she wanted to know the details and history of our story and background in depth. She listened to us and to our needs and helped to us to achieve our ultimate goal of getting pregnant. She has a great bedside manner, is responsive to emails and phone calls and wants to work with her patients to keep them informed and comfortable throughout the process....
The nursing staff [at NYC IVF] is smart and efficient. They want to make you feel comfortable during your appointments and will take the time to answer any questions. They are also extremely responsive to phone calls and emails. We would get email responses within 30 mins from the office...NYCIVF is a well-organized, well-run office. There is constant communication amongst the staff and the office is extremely efficient.
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Elassar really takes the time to get to know her patients. From the first appointment, she wanted to know the details and history of our story and background in depth. She listened to us and to our needs and helped to us to achieve our ultimate goal of getting pregnant. She has a great bedside manner, is responsive to emails and phone calls and wants to work with her patients to keep them informed and comfortable throughout the process. I can’t recommend her enough.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Dr. Elassar and the entire staff always made us feel like humans. They got to know us on a very personal level and took the time to understand our story and our needs.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
We did an egg retrieval, created embryos and transferred one embryo to my wife so that she could carry. This was successful on our first try.
Describe your experience with the nursing staff at New York City IVF.
The nursing staff is smart and efficient. They want to make you feel comfortable during your appointments and will take the time to answer any questions. They are also extremely responsive to phone calls and emails. We would get email responses within 30 mins from the office.
Describe your experience with New York City IVF.
NYCIVF is a well-organized, well-run office. There is constant communication amongst the staff and the office is extremely efficient. The staff is warm and makes you feel comfortable during appointments and the Doctor is so experienced and has a wealth of knowledge. She is good at what she does and will help you achieve your pregnancy goals.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 34
1 IUI
4 IVF
Diminished Ovarian Reserve
European
Income $200K - $499K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Elassar provides the highest level of care, personally "monitoring" you daily during your cycle, answering any emails 24/7...She is also realistic but optimistic...even after negative results, I always felt confident that we would figure it out together...extremely knowledgeable and optimistic - presenting options for consideration. She will ultimately present the options and talk you through the pros/cons but she will leave the final decision to you and support you either way...
the entire team and office [at NYC IVF] runs so smoothly, they are all at the top of their game. Once you hit reception, they will already know exactly when the Doctor wants to see you again/referrals needed etc. What was also really helpful was the access to the billing department - having someone that I could speak to and would help me understand the insurance lingo was extremely helpful...The team is copied on all communication so they are aware of your treatment and medication needs...
How was your experience with Alyaa Elassar at New York City IVF?
When I met Dr. Elassar I had no idea about any fertility treatment - I just found her on this website (Fertility HQ) based on the positive reviews. It was extremely fortunate for me. From the moment I met her, I felt completely at ease. She took alot of time to meet with me and explain all the details and information around fertility. Through the entire IVF process I felt 100% supported, and cared for. Dr. Elassar and the team were ready 24/7 to answer any queries and even when we needed to pivot in treatment or medication, everything was fully explained to me. Dr. Elassar is also very kind and takes a personal stake in your treatment, she really wants the very best outcome for you. She would follow up with me after my retrival to ensure I was feeling okay and completed each of my daily monitoring appointments personally - checking on how I was finding the medication and injections. I felt like we were a team and she had my back and that whatever was thrown at us, we were going to navigate it together. Lastly, I truly believe that because she was so close to my treatment (reviewing it daily), that she was able to maximize the effectiveness and gain superior results.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Set up a meeting and meet her. Dr. Elassar is truly talented and I think this is really evident in the initial meeting. She is realistic/frank with you regarding treatment outcomes/expectations, but also extremely knowledgeable and optimistic - presenting options for consideration. She will ultimately present the options and talk you through the pros/cons but she will leave the final decision to you and support you either way.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Dr. Elassar provides the highest level of care, personally "monitoring" you daily during your cycle, answering any emails 24/7 (even checking on my trigger shot at 3 AM!). She personally takes a stake in your IVF journey, taking time to make thoughtful decisions about medications and procedures. She is very patient and is happy to spend time with you and help you navigate all of the decisions. She is also realistic but optimistic (if you can imagine that), even after negative results, I always felt confident that we would figure it out together. She is a very smart and talented doctor and I could tell that she didn't make decisions or recommendations lightly - always thinking them through. Lastly, the entire team and office runs so smoothly, they are all at the top of their game. Once you hit reception, they will already know exactly when the Doctor wants to see you again/referrals needed etc. What was also really helpful was the access to the billing department - having someone that I could speak to and would help me understand the insurance lingo was extremely helpful.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
We started immediately with IVF. I started on a menopur and Follistim, then Ganirelix later in the cycle. Dr. Elassar also prepped my body with birth controls/and or estradiol before starting the injections. The second IVF round produced the best results when I did the round back to back (following the first round).
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Tamar, Racquel and Vicky)
I literally LOVE the nurses at NYC IVF. They are all so great. They are all caring and skilled. They operate seamlessly as they have all worked together for years. The team is copied on all communication so they are aware of your treatment and medication needs. They answer emails quickly and provide any support you need (day and night). Tamar is highly skilled and I trust her 100%, she would support Dr. Elassar with the occasional monitoring appt, and she would always call me after every procedure to check in with me. When I was feeling nervous before a retrieval she would hold my hand and keep my distracted. Since it is a small team, you will see them frequently and they will make you feel relaxed and at ease. Vicky and Racquel are so kind and lovely. They will make sure you have all your medication and prep you for your procedures.
Describe your experience with New York City IVF.
The main strength about this clinic is that it is a small team who have worked together for years, they run a tight ship, where every team member is looped in on all communication and is aware of every single patient. The coordination efforts is remarkable. I wouldn't need to ask if they had pre-authorized my insurance because Alejandra was copied into my medical notes and would know to immediately go out to the insurance, so not to delay the treatment. Being a small clinic makes it feel much more personable, each member of the team know who you are and where you are at in your cycle/journey. It is hard for me to pinpoint any weaknesses. I would say that due to Covid, I attended all of my appointments by myself. My husband only came in for the retrievals - but this wasn't a huge issue for us since taking time out of work each day probably wasn't realistic for both of us, but this maybe a factor for other patients. The other thing to consider is that the monitoring appointments start from 9AM, and although they are super quick - 15 mins in/out. This could be a challenge if you have a busy work schedule - although I would say this is the nature of IVF - sadly it dominates your entire schedule.
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
I was very fortunate that alot of my care was covered my by insurance. But Alejandra really provided alot of support with dealing with all of that.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
I only did one transfer and we tried with two embryos. Dr. Elassar spoke to me about the pros and cons and keen for me to ultimately make the decision - not influencing me either way.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 37
1 Embryo Freezing
Black or African-American
Income $500K+
Investor
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Alyaa Elassar] was recommended by my OB/GYN as an IVF practice that didn't feel like an "assembly line." She was spot on. I nearly always saw Dr. Elassar herself for my visits. She did a great job setting reasonable expectations about the process and potential results, which was helpful and reassuring...[She] and her staff got to know me, and I was always seeing the same few members of her staff. I felt like a patient they knew and cared about, not just a number.
The clinic [NYC IVF] did not have an "assembly line" feel. It was small and highly personalized. I loved that all of the procedures happened in-house and I never had to go into a hospital. Everything was incredibly organized and efficient, from reception, to billing/insurance claims, to the appointments and procedures themselves...I felt very well taken-care of by the warm and knowledgeable staff at NYC IVF. I always saw one of the same three nurses - Tamar, Victoria, or Racquel - and I felt they all got to know me well.
How was your experience with Alyaa Elassar at New York City IVF?
We are so grateful to Dr. Elassar and the whole team at NYC IVF for helping us bring our sweet little boy into the world. Dr. Elassar was recommended by my OB/GYN as an IVF practice that didn't feel like an "assembly line." She was spot on. I nearly always saw Dr. Elassar herself for my visits. She did a great job setting reasonable expectations about the process and potential results, which was helpful and reassuring. I wouldn't hesitate to recommend Dr. Elassar to anyone looking for a personalized and caring experience.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Have reasonable expectations because she will be kind, but candid about what the statistics say your potential outcomes could be.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Dr. Elassar and her staff got to know me, and I was always seeing the same few members of her staff. I felt like a patient they knew and cared about, not just a number.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
I don't remember the specifics of the protocol, other than that she used Lupron as a trigger shot for me because she was somewhat concerned about OHSS.
Describe your experience with the nursing staff at New York City IVF.
I felt very well taken-care of by the warm and knowledgeable staff at NYC IVF. I always saw one of the same three nurses - Tamar, Victoria, or Racquel - and I felt they all got to know me well. Everyone on the team was kind and very supportive throughout. They helped make a nervewracking experience much easier and followed up after I achieved a successful pregnancy to check in, which was much appreciated.
Describe your experience with New York City IVF.
The clinic did not have an "assembly line" feel. It was small and highly personalized. I loved that all of the procedures happened in-house and I never had to go into a hospital. Everything was incredibly organized and efficient, from reception, to billing/insurance claims, to the appointments and procedures themselves.
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
All-in a cycle of egg retrieval, embryo freezing, PGT-a testing, and embryo transfer totaled ~$24k (including meds). Unfortunately, I wasn't able to get approved for insurance coverage. The PGT-a was $3,500 and the transfer was discounted to $1,500 as a result of doing the PGT. The meds cost approx. $4,700 for the full cycle. The ultrasound visits were covered y insurance with just a co-pay.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
We had PGT-a testing done on our embryos to assess viability, so Dr. Elassar strongly recommended against multiple embryo transfer.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 30
1 IUI
Unexplained
Ashkenazi Jewish
Income $500K+
Sales Representative
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Elassar is extremely knowledgeable and professional while also exuding care and comfort. From the moment I walked into her office, I knew I would be in good hands. She always explains your options in detail and lets you be a part of the process you would like to move forward with. She not only remembers your name and your partner but also things about us individually and as a couple...
Office [New York City IVF] is incredibly well run, clean, and respectful of other patients. Never too crowded, never had to wait long...They treat each situation with love and care and the entire team makes you feel comfortable and hopeful...Dr. Elassar is extremely knowledgeable and professional while also exuding care and comfort. From the moment I walked into her office, I knew I would be in good hands. She always explains your options in detail and lets you be a part of the process you would like to move forward with.
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Elassar is extremely knowledgeable and professional while also exuding care and comfort. From the moment I walked into her office, I knew I would be in good hands. She always explains your options in detail and lets you be a part of the process you would like to move forward with. She not only remembers your name and your partner but also things about us individually and as a couple. She was always present on important visits and always smiled or waved on office visits that she did not need to be present for (like giving blood). I found great comfort in her skills and in her presence.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Every single member of this team is so special, caring, empathetic, educated and patient. While my experience here was brief (thanks to this rockstar team!!) I found myself thinking of how much I am actually going to miss coming to this office and seeing these women. My husband and I found Dr. Elassar after a truly callous experience elsewhere, where we found that we wasted months under the care of a team who simply did not care about us or our journey at all. The experience at Dr. Elassar's office was everything but. They treat each situation with love and care and the entire team makes you feel comfortable and hopeful. Despite this being out of network for my insurance, I would recommend this team to anyone that is looking for a compassionate and dedicated team to assist with their fertility journey.
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Tamar )
Every single member of this team is so special, caring, empathetic, educated, and patient. While my experience here was brief (thanks to this rockstar team!!) I found myself thinking of how much I am actually going to miss coming to this office and seeing these women. They treat each situation with love and care and the entire team makes you feel comfortable and hopeful. Despite this being out of network for my insurance, I would recommend this team to anyone that is looking for a compassionate and dedicated team to assist with their fertility journey.
Describe your experience with New York City IVF.
Usually out of network. Can be pricey. Worth the insurance headache to get the type of care they provide. Office is incredibly well run, clean, and respectful of other patients. Never too crowded, never had to wait long.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2021, Successful
NPS
10
NPS
10
Age 32 - 34
2 IVF
Diminished Ovarian Reserve
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Elassar is the best. She always explained everything and never let me worry. She was so positive and always made me feel better even after not so great news. She is an amazing doctor and I sent my cousin and good friend To her as well, because of how much I trust her...In Dr. Elassar’s office I always felt comfortable and at home...I always see the doctor.
The office [New York City IVF] is great. I can always get an appointment when I want. I never have to wait long at all. I always see the doctor. It’s clean and inviting. I feel very comfortable when I’m there and always feel I am getting the very best care. I can’t think of any weaknesses...Everyone that worked there was extremely warm and helpful. Infertility is a very sensitive subject and I always felt better after a visit. She always made me feel very important and that she would do anything and everything she could for me.
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Elassar is the best. She always explained everything and never let me worry. She was so positive and always made me feel better even after not so great news. She is an amazing doctor and I sent my cousin and good friend To her as well, because of how much I trust her.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
I would tell them that they are in the best hands and to trust that she will do everything she can for you.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
In Dr. Elassar’s office I always felt comfortable and at home. Everyone that worked there was extremely warm and helpful. Infertility is a very sensitive subject and I always felt better after a visit. She always made me feel very important and that she would do anything and everything she could for me.
Describe your experience with the nursing staff at New York City IVF.
Everyone that works in this office is amazing. I have never had better experiences with nurses and staff anywhere else. They have made me feel so safe and comfortable.
Describe your experience with New York City IVF.
The office is great. I can always get an appointment when I want. I never have to wait long at all. I always see the doctor. It’s clean and inviting. I feel very comfortable when I’m there and always feel I am getting the very best care. I can’t think of any weaknesses.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 28 - 29
1 IUI
1 IVF
PCOS
South Asian
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Throughout my IVF treatment with Doctor Alyaa Elassar, I felt like a human rather than a number. This was because every time I went in for a scan to evaluate my ovaries and uterus lining, I was always seen by Doctor Alyaa Elassar. She always called me by my respectful name and knew my medical history, which put me at ease that I'm not just a number. The staff called me by my name as well and knew where I am in the process of my cycle so that appropriate tests can be done. I would like to mention that after my successful IVF treatment, I was no longer seeing Doctor Alyaa Elassar. However, she sent a warm email to me asking how I am doing in my pregnancy. That also made me feel human rather than a number.
The clinic [New York City IVF] is on 7th Floor and has a nice waiting area that is usually not packed. The clinic itself has a modern look and yet very simple... I met with Victoria [nurrse] the most and she is super nice and professional. There was a new individual named Michelle and I think she does the best demo when it comes to showing you how to do the injections. I wish she stayed with the clinic, she was nice, professional, and helpful. Alejandra and Haley on the billing side were helpful and worked with us to explain how things are going to work out with the insurance and all. The staff did their best to know each client by name. All are hard working despite some busy and hectic days.
How was your experience with Alyaa Elassar at New York City IVF?
I want to start by saying that Doctor Alyaa Elassar is very knowledgeable in what she does. I can say this because after every visit, my husband and I would spend time doing google research and find that Doctor Elassar was spot on with what she said. We had faith in Doctor Elassar's expertise, we were just a paranoid couple who were spending money on an expensive treatment and didn't want anything to go wrong so we did our own research. I liked that every single scan of my ovaries and uterus was done by Doctor Elassar only. I only met with Doctor Elassar and no other doctor. It put me at an ease that I am seeing the same Doctor each visit and she knows where I am in my treatment cycle very well. Doctor Elassar has great bedside manner. I am a little shy with my body because I have so much body hair due to PCOS. I never felt like I had to wax/shave my legs for each visit. Doctor Elassar made me feel comfortable in my own skin with hairy hands and legs. Doctor Elassar is flexible with the treatment option. We first met her in February of 2019 and wanted to do IVF. She recommended we try IUI since we have never tried it and if it is unsuccessful, we can just move on to IVF. Our IUI went great except my embryo never made it down the Fallopian tube so it ended in an ectopic pregnancy. Doctor Elassar went over the options with us and we decided to let my body end that pregnancy naturally rather than taking strong medications to end it (since ectopic pregnancy never goes to full term any way). I decided to take a break after the IUI because I wanted to do some traveling and job hunting before the next treatment. Doctor Elassar never forced me to come in for appointments during those times. She gave me my space that I needed. In January 2020 we met with Doctor Elassar and were ready to begin our first cycle of IVF treatment. She had preliminary bloodwork and sonogram done the same day to see where my hormone levels stand and from there, everything was a smooth process. I had a successful pregnancy by end of March 2020. Doctor Elassar always wishes the best for her patients regardless of your racial/educational background. She does her best for her patients. She came in on weekends if I just needed a bloodwork or a sonogram done for monitoring purposes. Doctor Elassar works 24/7! A very hard working woman. She is also professional and does not stick her nose in your personal matters. Even when it comes to 'timed intercourse' during IUI, she does not want to know the details, she just wants to know if the 'timed intercourse' was done or not. Doctor Elassar is great at what she does and I look forward to doing a 2nd IVF transfer from her when time comes. In the end, I want to say that even though I started going to a different clinic after my 6 weeks of successful pregnancy, I always reached out to Doctor Elassar for any question that my clinic was not able to answer.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Doctor Elassar is an expert and will do her best to help you achieve your treatment goal. She will always be there with you at every visit (except bloodwork). If you want to be treated as a human and not just a number at a clinic, then this is the Doctor you SHOULD think about seeing.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Throughout my IVF treatment with Doctor Alyaa Elassar, I felt like a human rather than a number. This was because every time I went in for a scan to evaluate my ovaries and uterus lining, I was always seen by Doctor Alyaa Elassar. She always called me by my respectful name and knew my medical history, which put me at ease that I'm not just a number. The staff called me by my name as well and knew where I am in the process of my cycle so that appropriate tests can be done. I would like to mention that after my successful IVF treatment, I was no longer seeing Doctor Alyaa Elassar. However, she sent a warm email to me asking how I am doing in my pregnancy. That also made me feel human rather than a number.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
In February 2019, we had a consultation visit with Doctor Elassar. She asked some screening questions and explained a couple of things about how conceiving works normally. We had our initial bloodwork, sonogram and genetic carrier testing done. In March 2019 we began IUI treatment. I took Clomid and Doctor Elassar monitored my ovaries to see how the egg was growing. Based on bloodwork and her scan, she confirmed I was ovulating and asked to come in for insemination. In between there was bloodwork done to monitor progesterone level. I was prescribed progesterone pills. Unfortunately the embryo never made it down the fallopian tube on its own so we let the body naturally end the pregnancy. If we had taken medication to end the pregnancy, it would add a 4 month wait before we could try conceiving again because the medication takes time to come out of the system. After taking break, I met with Doctor Elassar January of 2020 and decided to do IVF as we did not want anything getting stuck in the fallopian tube again. Since all our genetic screening was done, I only needed a hormone checks through bloodwork and a sonogram check to see how my ovaries are doing as well as my uterus lining. I received a green light once bloodwork results came in. Gonal F was ordered and shipped to my house. In between, I would visit Doctor Elassar so she could do a scan to see how many eggs were growing in each ovary. In the middle, I was also prescribed Menopur along with Gonal F to pump my ovaries to grow those eggs. My ovaries were taking a bit too much time in growing them. The retrieval day was scheduled and 14 eggs were retrieved and fertilized. 10 lived up to day 5. We opted to do a PGS testing so our embryos were frozen and the PGS results came back in a week. Only 6 our to 10 embryos had normal chromosomes. I had to wait until my uterus lining was back in normal range. We began injections to ready my uterus and did transfer beginning of March. We continued with the injections as advised by Doctor Elassar. After 2 week wait, pregnancy test was done and I was pregnant! Injections for progesterone were continued until Week 9 of pregnancy.
Describe your experience with the nursing staff at New York City IVF.
Doctor Elassar's staff team are great. I met with Victoria the most and she is super nice and professional. There was a new individual named Michelle and I think she does the best demo when it comes to showing you how to do the injections. I wish she stayed with the clinic, she was nice, professional, and helpful. Alejandra and Haley on the billing side were helpful and worked with us to explain how things are going to work out with the insurance and all. The staff did their best to know each client by name. All are hard working despite some busy and hectic days.
Describe your experience with New York City IVF.
The clinic is on 7th Floor and has a nice waiting area that is usually not packed. The clinic itself has a modern look and yet very simple. I do think each room can have an added TV screen so the patient can see their sonogram on TV. But the machine itself is big and if you tilt your head just enough, you can see your live scan there as well. I think a cabinet (or more hooks behind the door) can be added so the patient can store their clothes when they have to undress. For some reason, I always have more clothes because of winter and one hook can't fit all my clothes. The bathroom is decent. There are two, one is in the hallway before the receptionists desk and one is inside the clinic. The only thing missing is the seat covers. I would just use toilet paper since there were no seat covers attached to the wall. Other than that, the office is clutter-free and simple. I like to go to a Doctor's office and not be intimidated by big technical machines.
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
Doctor Elassar was out of network. There's cost of drugs which varies depending on your insurance coverage. Embryo retrieval process has it's own set of costs. The PGS/PGD testing has it's own set of costs as well. The last major cost was embryo cost, set by Doctor Elassar's clinic.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
We chose to transfer only 1 of the 6 normal embryos we had because did not want to have twins. We didn't want to choose gender so we let Doctor Elassar decide. The embryologist just pulled out the first normal chromosome embryo from our 10 frozen embryos (4 were tested as not good) and transferred that. It turned out to be a girl!
What specific things went wrong at New York City IVF?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at New York City IVF.
One time I received only 2 needles with Progesterone. I had to take Progesterone injection for a couple weeks but I had very few needles. Since it was also my first time, I emailed Clinic to ask how many needles I would need for Progesterone and for how long I will need. I was able to get the needles requested by the clinic and ordered on time to have them available for my injections.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 40 - 41
1 IVF
East Asian
Income $500K+
Lawyer
2nd of 2 Docs
8 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
You see Dr. Elassar for each visit...Dr. Elassar is available to answer all of your questions whether in person during your visit or via email. I never felt rushed and she explained all my options to me thoroughly allowing me and my husband to make informed decisions that worked for us...Without PGS testing, Dr. Elassar recommended transferring two embryos which is what is ASRM recomments for my age group. With PGS testing, Dr. Elassar recommended a single embryo transfer since we would be aware of the quality of the embryo.
Due to the small size of the office, you receive personalized attention from Dr. Elassar and her staff [at NYC IVF]...There were minimal waiting times to be seen by Dr. Elassar and they had flexible appointment times. You really get a level of personalized attention that is not available at the larger clinics...Dr. Elassar and her staff become part of your journey. They remember your name, your husband's name, your children's name, your history and really root for you.
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Elassar is an absolutely fabulous doctor with a warm heart. You see Dr. Elassar for each visit rather than a rotating list of doctors who might not remember your name at larger clinics. Dr. Elassar is available to answer all of your questions whether in person during your visit or via email. I never felt rushed and she explained all my options to me thoroughly allowing me and my husband to make informed decisions that worked for us.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Be sure to read the instructions provided to you by Dr. Elassar's staff so that you are prepared to ask any questions.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Due to the small size of the office, you receive personalized attention from Dr. Elassar and her staff. Dr. Elassar and her staff become part of your journey. They remember your name, your husband's name, your children's name, your history and really root for you.
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Victoria and Racquel)
All of the staff members at Dr. Elassar's office are absolutely fabulous. They always greeted me by name with a smile on their face.
Describe your experience with New York City IVF.
Dr. Elassar's office is impeccably clean and well-decorated. There were minimal waiting times to be seen by Dr. Elassar and they had flexible appointment times. You really get a level of personalized attention that is not available at the larger clinics. I initially started my fertility journey at one of the larger clinics in New York City, but felt like I was just a number. I am extremely happy that I turned to Dr. Elassar for IVF rather than continuing at the larger clinic.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
Without PGS testing, Dr. Elassar recommended transferring two embryos which is what is ASRM recomments for my age group. With PGS testing, Dr. Elassar recommended a single embryo transfer since we would be aware of the quality of the embryo.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 28
1 IVF
PCOS
Tubal Blockage
Recurrent Pregnancy Loss
Latinx
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Elassar did all of my scans (not once did she have someone else do a scan for her) and she was at all of my visits...Dr. Elassar was always quick to answer any emails I sent...Don’t plan on getting any sugar coating. She’s amazingly blunt...Dr. Elassar only transferred one embryo. She explained I was young and at my age (diagnosis) a multiple transfer would be high risk...
The reason I went with Dr. Elassar was because I knew that in her clinic [NYC IVF] I wouldn’t be treated like a number...Dr. Elassar did all of my scans (not once did she have someone else do a scan for her) and she was at all of my visits. Her and her staff are very knowledgeable. I mainly only interacted with 3 individuals including Dr. Elassar...
How was your experience with Alyaa Elassar at New York City IVF?
I chose Dr. Elassar because if I’m going to pay for a treatment I wanted the best of the best and that’s exactly what I got. She’s straight forward which I personally love. When looking her up, I found that her education and experience was A+++. She’s competitive and gives results. She was at all of my appointments and did every scan herself. She was thorough and was excited as I was whenever we received any good news. I have PCOS and I remember asking about OHSS, she quickly stopped me and told me she had never had a case of OHSS. I went in fully trusting her and the results speak for themselves. Going in we started with many eggs and some how (of course I have an aliens body) I started to lose my eggs during my stimulation cycle. I was so bummed as was Dr. Elassar. She told me not to worry that it’s best to work with quality than quantity. By the time of my egg retrieval, we got 11 eggs, 10 were fertilized using ICSI and 9 matured for freezing. At first we weren’t going to get genetic testing (even though Dr. Elassar recommended). She recommended it at first and her justification was that if we are going to do something this significant might as well get our best chances at a healthy pregnancy (especially since I had 2 prior miscarriage before the age of 28). After losing some of my eggs during stimulation, we decided to go with the genetic testing. Out of our 9 embryos, we got 4 normal healthy embryos (amazing results!!!!). Our first frozen transfer ended up in a pregnancy. I’m currently 11 weeks and 2 days pregnant. I had some complications at the beginning of my pregnancy and Dr. Elassar was always quick to answer any emails I sent. If you’re looking to get a truthful diagnosis with personal care this is the doctor/clinic for you.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Don’t plan on getting any sugar coating. She’s amazingly blunt. Also, just do what she says. It was really hard for me at first to give complete control of my care over but I never questioned it (just asked and researched for peace of mind) and obtained the best results.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
The reason I went with Dr. Elassar was because I knew that in her clinic I wouldn’t be treated like a number. Most fertility clinics are too commercialized and just treat their patients like a number. I knew I wanted something different and set out to find a clinic that could provide me with that intimate patient care I was looking for. Dr. Elassar did all of my scans (not once did she have someone else do a scan for her) and she was at all of my visits. Her and her staff are very knowledgeable. I mainly only interacted with 3 individuals including Dr. Elassar.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
At first I had to take birth control because I had a large corpus luteum cyst that was taking up space in my ovary. After about 10 days, we started stims. My protocol was very minimal (just gonal-f) and then the ganirelix. These were one of the times I was skeptical about her choices since I saw everyone’s protocol included meds like menopur. After asking, she explained I didn’t need it. Great! Due to the PCOS, I only needed about 9 days of stims with close monitoring. As mentioned, every scan was done by Dr. Elassar herself. Before seeing Dr. Elassar I did do 3-4 months of supplements to try and improve egg quality. I took myo-inositol, Vitex berry, melatonin and CoQ10.
Describe your experience with New York City IVF.
The clinic is at a great location and due to covid you barely see any of the other patients. You will see maybe one person come out as you go into another room and such. The clinic did a great job at making sure there weren’t many people in the waiting area at the same time. There was barely to 0 wait.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
Dr. Elassar only transferred one embryo. She explained I was young and at my age (diagnosis) a multiple transfer would be high risk. Also, after researching, multiple embryo transfers don’t exactly result in a higher success rate.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
10
Age 31 - 32
2 IVF
2 Egg Freezing (cancer)
2 Embryo Freezing
Cancer
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
East Asian
Income $500K+
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
You never feel like a number and you always meet with Dr. Elassar. Would definitely recommend...very warm and inviting, always patient to explain to us our options...You see Dr. Alassar every time, which I think is a big benefit. Not just whichever doctor is on the schedule who have skimmed your records. The doctor would email us personally with certain results, and shared in our disappointment when things didn't always go as we wanted. We did two cycles of egg retrieval and two transfers. After the first transfer failed, Dr. Alassar took the time to sit down with us and brainstorm how we should approach the next transfer. The rest of the team (especially Racquel) is also great, each appointment (for which there are many) was always super efficient, and her office is very warm and inviting. Everything ended up working out great, and my husband and I now have a fully healthy baby boy and we couldn't be happier! At the e
From the start, the doctor and her team [at New York City IVF] were very warm and inviting, always patient to explain to us our options, and we never felt like we were just another "number". You see Dr. Alassar every time, which I think is a big benefit. Not just whichever doctor is on the schedule who have skimmed your records. The doctor would email us personally with certain results, and shared in our disappointment when things didn't always go as we wanted. We did two cycles of egg retrieval and two transfers. After the first transfer failed, Dr. Alassar took the time to sit down with us and brainstorm how we should approach the next transfer. The rest of the team (especially Racquel) is also great, each appointment (for which there are many) was always super efficient, and her office is very warm and inviting. Everything ended up working out great, and my husband and I now have a fully healthy b
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Alyaa Elassar and her entire team were amazing! We would recommend her without a doubt and know that she played a big part in us finally achieving our dreams of having a family! The IVF process is a tough one, usually filled with ups and downs, and a lot of anxiety and heartache. Like many others like us, when we started having difficulty in getting pregnant, we didnt know where to turn or whether to go to a large, well established place, or a smaller private practice. Everyone is different and has unique needs, but my husband and I were very turned off by the experience of the large well known places, and besides wasted time / effort / money, later on found out that the advice given to us was not actually in our best interest. After giving up hope we ultimately stumbled upon Dr. Alyaa Alassar and are we glad we did! From the start, the doctor and her team were very warm and inviting, always patient to explain to us our options, and we never felt like we were just another "number". You see Dr. Alassar every time, which I think is a big benefit. Not just whichever doctor is on the schedule who have skimmed your records. The doctor would email us personally with certain results, and shared in our disappointment when things didn't always go as we wanted. We did two cycles of egg retrieval and two transfers. After the first transfer failed, Dr. Alassar took the time to sit down with us and brainstorm how we should approach the next transfer. The rest of the team (especially Racquel) is also great, each appointment (for which there are many) was always super efficient, and her office is very warm and inviting. Everything ended up working out great, and my husband and I now have a fully healthy baby boy and we couldn't be happier! At the end of the day, the process is long and difficult, and so much of it can be mental - it is super important to be in the best headspace possible and to feel like you're being taken care of and on the right path. That is what we got with Dr. Alassar's practice and would highly recommend her and her team. You won't regret it.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Don't hesitate to use her. You won't regret it.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
We didn't. She was great.
Describe your experience with the nursing staff at New York City IVF.
They were great, especially Raquel.
Describe your experience with New York City IVF.
It was great. Nice / warm and inviting office. Very efficient, never long wait times. Always great at explaining things and good with insurance. You never feel like a number and you always meet with Dr. Elassar. Would definitely recommend.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019 - 2020, Successful
NPS
10
NPS
9
Age 29 - 30
1 IVF
Male Factor
Recurrent Pregnancy Loss
Unexplained
South Asian
Income $200K - $499K
Doctor
2nd of 2 Docs
4 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Elassar] always treated me with respect and compassion. She took time to explain things to me and always answered my questions in details. I liked that she was straightforward and never sugarcoated anything. She set realistic expectations. We had two failed transfers after which she recommended new tests to figure out what was going on and fortunately the subsequent transfer was a success! I saw at every visit and she did all procedures by herself which was the best thing about this treatment
It’s [New York City IVF is] a single doctor run practice, so you feel that the treatment is tailored to your specific needs and that you’re not just a number...For my 3rd embryo transfer we decided to proceed with two embryos instead of just one and it was a success! Not sure if using two embryos helped but it was helpful that the clinic agreed to respect our wishes...
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Elassar is a wonderful physician! She always treated me with respect and compassion. She took time to explain things to me and always answered my questions in details. I liked that she was straightforward and never sugarcoated anything. She set realistic expectations. We had two failed transfers after which she recommended new tests to figure out what was going on and fortunately the subsequent transfer was a success! I saw at every visit and she did all procedures by herself which was the best thing about this treatment.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
If you want to be treated by a single doc and want care that’s tailored to your requirements, don’t think twice about going with Dr. Elassar!
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
She was empathetic when I had a negative pregnancy test and always took time to explain things when I had questions
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Victoria, Alejandra)
Everyone was very helpful, always responded quick to my questions and calls!
Describe your experience with New York City IVF.
It’s a single doctor run practice, so you feel that the treatment is tailored to your specific needs and that you’re not just a number. This is a big advantage! But if your insurance doesn’t cover the cost then you have to pay everything out of pocket which happened with me. So it would be nice if they offered discounted plans to help with the financial cost!
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
Costs are high if your insurance doesn’t cover the treatment!
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
For my 3rd embryo transfer we decided to proceed with two embryos instead of just one and it was a success! Not sure if using two embryos helped but it was helpful that the clinic agreed to respect our wishes.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 41
Diminished Ovarian Reserve
Black or African-American
Income $200K - $499K
Consultant
Only Doc Seen
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Elassar was extremely accessible, took time to answer my questions and explain the process. She was also friendly and respectful - as was everyone in her office...I trusted her judgment and she explained my choices and made clear recommendations...She and the embryologist suggested I implant 2 embroys because of the age I was when I froze my eggs. She shared the risk of multiples - and.I am indeed pregnant with twins now.
I like that the clinic [NYC IVF] is very small...Everyone at this clinic knew me. I never had to wait. Only minor issue was that they asked to reschedule my appointments a couple of times...The nursing staff and reception staff were very warm, respectful, attentive and quickly answered my questions. I felt welcomed every visit...They seemed pleased to see me and answered all of my questions...
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Elassar was extremely accessible, took time to answer my questions and explain the process. She was also friendly and respectful - as was everyone in her office. I think she trained them very well. I trusted her judgment and she explained my choices and made clear recommendations. I would 100% recommend her to a friend - as I was recommended by a friend who loves her!
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
See her sooner rather than later!
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Dr. Elassar and all of her staff knew me and my situation and welcomed me each time I arrived. They seemed pleased to see me and answered all of my questions. I really felt at home at her office. I would highly recommend them.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
I used lupron first, then progesterone shots and twice daily estradiol pills.
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Victoria )
The nursing staff and reception staff were very warm, respectful, attentive and quickly answered my questions. I felt welcomed every visit.
Describe your experience with New York City IVF.
I like that the clinic is very small. I went elsewhere first and felt like a number - it was like Grand Central station. Everyone at this clinic knew me. I never had to wait. Only minor issue was that they asked to reschedule my appointments a couple of times. That was inconvenient because of my work.
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
Other than co-pays it was covered by my insurance.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
She and the embryologist suggested I implant 2 embroys because of the age I was when I froze my eggs. She shared the risk of multiples - and.I am indeed pregnant with twins now.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 41 - 42
1 IUI
4 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Middle Eastern
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
The experience with Dr. Elassar and her team was very personal...It was wonderful seeing her every visit, and she was quick to respond to any queries we might have had if we emailed the clinic out of hours...I never felt rushed by her...Because I had a limited number of embryos overall and I was in my early 40s, the doctor recommended multiple embryo transfer....
The nursing staff [at NYC IVF] who worked with Dr. Elassar are highly competent and compassionate. I found them a pleasure to engage with...The clinic is in quite a modern clean setting, and they make an effort not to have too many people in the waiting area. Waiting times are usually very short so you are seen quite quickly by the doctor and nurses...
How was your experience with Alyaa Elassar at New York City IVF?
She is the only fertility doctor I saw, but I can't imagine a better one. It was wonderful seeing her every visit, and she was quick to respond to any queries we might have had if we emailed the clinic out of hours. I could tell she was very busy (probably because she was giving all her patients the same personal approach) but I never felt rushed by her.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Trust her and her methods. She said that she would be able to get me pregnant, and even though it took some time I am currently pregnant.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
The experience with Dr. Elassar and her team was very personal. I felt like they made an effort to get to know me any my husband, and they genuinely cared about a successful outcome in our fertility journey.
Describe your experience with the nursing staff at New York City IVF.
The nursing staff who worked with Dr. Elassar are highly competent and compassionate. I found them a pleasure to engage with in what was a difficult situation for my husband and I.
Describe your experience with New York City IVF.
The clinic is in quite a modern clean setting, and they make an effort not to have too many people in the waiting area. Waiting times are usually very short so you are seen quite quickly by the doctor and nurses.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
Because I had a limited number of embryos overall and I was in my early 40s, the doctor recommended multiple embryo transfer.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 27
4 IUI
1 IVF
Male Factor
PCOS
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
she [Dr. Elassar] explained for me how to use all medications and injections , dr elassar she’s soo professional ,she did my eggs retrieval and my embreyo transfer, it was really quick and efficient procedure...she’s answered my emails anytime even on the middle of the night and calling to check if everything okey...she’s so kind and extremely knowledgeable,,she explained for us everything, answered all our questions, she discussed every step with us..
in Nyc ivf clinic you will be treated with care and emotional support not just a number...During all the visits i was welcoming by staff receptionist by my name ,there’s no waiting time ,the room always prepared for me for scan and blood work ,everything cleaned and organized, all the nurses professionals , responsive, efficient and so kind ,they are always explaining for me how to use the new medications ,sending my prescriptions, and supporting me ,that makes me very comfortable..
How was your experience with Alyaa Elassar at New York City IVF?
We are soooo grateful for doctor EL assar ,there’s no words enough to describe dr el assar, she’s the best dr i ever seen ,since our first visit after struggling with unexplained infertility we were so relaxed and relieved,she’s so kind and extremely knowledgeable,,she explained for us everything, answered all our questions, she discussed every step with us ,i trust her 1000000% she know what she is doing, with dr el assar i feel like I’m her only patient ,she remember every single detail, Taking her time on each visit, did all the scans and follow up with results (blood work) on the same day . For our successful ivf cycle,everything went smooth and easy, she explained for me how to use all medications and injections , dr elassar she’s soo professional ,she did my eggs retrieval and my embreyo transfer, it was really quick and efficient procedure,she holds my hand and give me hugs ,she’s really the kindest ,warmest ,knowledgeable person ,she’s answered my emails anytime even on the middle of the night and calling to check if everything okey,
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Just trust dr elassar, because she know what she is doing,
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Dr. Elassar is truly the most caring and kindest doctor I have ever had. During struggling with infertility all what we need is support and someone feel our pain, that’s what dr elassar gives us ,she took all our worries and stress away,support us, during all the process i never felt like number ,she is the best
Describe your experience with the nursing staff at New York City IVF.
During all the visits i was welcoming by staff receptionist by my name ,there’s no waiting time ,the room always prepared for me for scan and blood work ,everything cleaned and organized, all the nurses professionals , responsive, efficient and so kind ,they are always explaining for me how to use the new medications ,sending my prescriptions, and supporting me ,that makes me very comfortable
Describe your experience with New York City IVF.
If you’re struggling with infertility,i highly recommended dr elassar, don’t waist your time, nyc ivf clinic, was the best decision i ever made ,I’m so grateful to be dr elassar patient,she is so knowledgeable,professional,confident,in Nyc ivf clinic you will be treated with care and emotional support not just a number
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
During all the process dr alassar , was asking us and letting us make a decision for everything,she give us advice and explain the risks,
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, 9 Eggs Frozen
NPS
10
NPS
10
Age 34 - 35
2 Egg Freezing
Diminished Ovarian Reserve
Middle Eastern
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Elassar performed every single ultrasound, she was there for me as we prepared for the retrieval...She was kind, understanding, professional, intelligent, attentive and caring...First retrieval vs. second retrieval, medical approach slightly varied. (ie. double trigger for round 2). Results were similar, and I believe maximized best potential results for my low egg reserve....
I was addressed by name every single visit [at New York City IVF]...Beautiful, clean, not over crowded, personalized care, effective communication (email and phone), wonderful assistance with health insurance...[nurses were] Friendly, calm, kind, organized...Dr. Elassar performed every single ultrasound, she was there for me as we prepared for the retrieval...
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Elassar is the best there is. I feel so lucky to have her as a doctor. She was kind, understanding, professional, intelligent, attentive and caring. Dr. Elassar performed every single ultrasound, she was there for me as we prepared for the retrieval. She's truly the best doctor I've had.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Don't wait, book your appointment now!
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
I was addressed by name every single visit. Compared to other offices where I was literally given a number.
Describe the protocols Alyaa Elassar used in your cycles at New York City IVF and their degree of success.
First retrieval vs. second retrieval, medical approach slightly varied. (ie. double trigger for round 2). Results were similar, and I believe maximized best potential results for my low egg reserve.
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Racquel Houston, Victoria Gomez)
Friendly, calm, kind, organized.
Describe your experience with New York City IVF.
Beautiful, clean, not over crowded, personalized care, effective communication (email and phone), wonderful assistance with health insurance. I would highly recommend to my best friends. It's so rare to visit an office that takes care of you, and Dr. Elassar's office does!
Describe the costs associated with your care under Alyaa Elassar at New York City IVF.
Cost for egg retrieval procedure and monitoring visits.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 34
1 IVF
Male Factor
East Asian
Income $200K - $499K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Visits with Dr Elassar were always thorough and she was extremely compassionate. You saw Dr Elassar during every visit...She always knew where we last left off and looked out for your best interest... I saw Dr Elassar during every visit for nearly an entire year. I genuinely felt that she cared about me and my journey to get pregnant....
The moment you walked in to Dr Elassar’s office [New York City IVF], the entire team greeted you by your name. They were always professional and courteous. Visits with Dr Elassar were always thorough and she was extremely compassionate. You saw Dr Elassar during every visit...I typically had appointments in the mornings and the wait to see the doctor could be a little longer than other days so always schedule more time just in case...
How was your experience with Alyaa Elassar at New York City IVF?
I was skeptical to go to fertility clinic with only one doctor. What if she got sick and wasn’t able to make it in for an appointment? This never happened. I saw Dr Elassar during every visit for nearly an entire year. I genuinely felt that she cared about me and my journey to get pregnant.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Ask any and all questions. No question is silly. Be patient.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
The moment you walked in to Dr Elassar’s office, the entire team greeted you by your name. They were always professional and courteous. Visits with Dr Elassar were always thorough and she was extremely compassionate. You saw Dr Elassar during every visit.
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Victoria/Raquel )
Victoria and Raquel were both great and helped you feel at ease during the appointments.
Describe your experience with New York City IVF.
I typically had appointments in the mornings and the wait to see the doctor could be a little longer than other days so always schedule more time just in case. I really loved that I saw Dr Elassar during every visit and not someone who just read your file a minute before they come into the appointment room. She always knew where we last left off and looked out for your best interest.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
1 Embryo Freezing
Unexplained
European
Income $200K - $499K
Business Executive
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
It is hard to put into words how incredible Dr Elassar and team are. The support, encouragement and personalized care was incredible. I am still amazed at how invested the team was in our success...Dr Elassar was great with suggesting in my circumstance only to transfer multiple embryos if i was comfortable with having a multi pregnancy....
[New York City IVF] Small clinic with very personalized care. Dr Elassar is nurturing, emphatic and performed all of my procedures...Nurses were fantastic and tailored my experience to suit my needs and specific situation...The staff were very invested in my success and i had amazing tailored care...
How was your experience with Alyaa Elassar at New York City IVF?
It is hard to put into words how incredible Dr Elassar and team are. The support, encouragement and personalized care was incredible. I am still amazed at how invested the team was in our success. We are forever grateful for the beautiful girl we now treasure, and look forward to the next  journey with NYC IVF for baby number two. 
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Go for it
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
The staff were very invested in my success and i had amazing tailored care.
Describe your experience with your nurse at New York City IVF. (Assigned nurse: Victoria Gomez)
My nurse was amazing and so invested in my success. She gave me special treatment with blood tests as i did not do well with them in the beginning. She cried when i had success. What more can you ask for?
Describe your experience with New York City IVF.
Small clinic with very personalized care. Dr Elassar is nurturing, emphatic and performed all of my procedures. Very nurturing environment. Nurses were fantastic and tailored my experience to suit my needs and specific situation.
Describe Alyaa Elassar's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at New York City IVF.
Dr Elassar was great with suggesting in my circumstance only to transfer multiple embryos if i was comfortable with having a multi pregnancy.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 32 - 33
2 IVF
Diminished Ovarian Reserve
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Elassar] always lets you know exactly what is going on and what to expect. I felt comfortable every time I was in the office. She really cares about her patients. I completely trust her...My appts were always on time and very efficient. I always felt like I was the only patient there, it’s extremely private. I always felt informed...
The office [New York City IVF] is safe, clean and very organized. My appts were always on time and very efficient. I always felt like I was the only patient there, it’s extremely private. I always felt informed. It was the best doctors office I have been to...The nursing staff is amazing. Everyone knows who you are and they answer all of your questions....
How was your experience with Alyaa Elassar at New York City IVF?
Dr. Elassar is the best. She always lets you know exactly what is going on and what to expect. I felt comfortable every time I was in the office. She really cares about her patients. I completely trust her.
What's one piece of advice would you give a prospective patient of Alyaa Elassar at New York City IVF?
Ask the questions you want to ask.
During treatment, were you treated like a number or a human with Alyaa Elassar at New York City IVF?
Everyone was amazing and always made me feel great.
Describe your experience with the nursing staff at New York City IVF.
The nursing staff is amazing. Everyone knows who you are and they answer all of your questions. They really are the nicest and best at their jobs.
Describe your experience with New York City IVF.
The office is safe, clean and very organized. My appts were always on time and very efficient. I always felt like I was the only patient there, it’s extremely private. I always felt informed. It was the best doctors office I have been to.
10
Doctor
Alyaa Elassar
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
New York City IVF
Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5