At every appointment, Dr Milki gave us his full attention and made it clear that he was familiar with what was going on with us. He answered questions and described procedures in an easily understandable way...[he] always made us feel reassured and like he was fully invested in our treatment...only does single embryo transfers...IUI: 4 natural cycles due to MFI, then 3 medicated cycles with letrozole and Ovidrel IVF: antagonist protocol - 75iu Menopur, 225iu Gonal-f, ganirelix, pregnyl + lupron trigger
Strengths: The clinic [at Stanford University] is warm, accessible, and friendly. I never felt like a number and appreciated working with all of the staff there. We are continuing our journey at this clinic. Weaknesses: the scheduling system can be confusing sometimes. I would call and speak with the “care coordination” team, only to be told that they couldn’t help me to schedule anything. It seemed at times that only one person was responsible for that
How was your experience with Amin Milki at Stanford University?
Dr Milki always made us feel reassured and like he was fully invested in our treatment. He described processes and procedures in a way that we understood, and frequently used fun analogies to lighten the mood.
What's one piece of advice would you give a prospective patient of Amin Milki at Stanford University?
Ask lots of questions. The information can come at you fast, but don’t be afraid to ask questions and advocate for yourself.
During treatment, were you treated like a number or a human with Amin Milki at Stanford University?
At every appointment, Dr Milki gave us his full attention and made it clear that he was familiar with what was going on with us. He answered questions and described procedures in an easily understandable way.
Describe the protocols Amin Milki used in your cycles at Stanford University and their degree of success.
IUI: 4 natural cycles due to MFI, then 3 medicated cycles with letrozole and Ovidrel
IVF: antagonist protocol - 75iu Menopur, 225iu Gonal-f, ganirelix, pregnyl + lupron trigger
Describe your experience with the nursing staff at Stanford University.
The nursing staff were GREAT! They provided bad news with compassion and were extremely responsive to emailed questions.
Describe your experience with Stanford University.
Strengths: The clinic is warm, accessible, and friendly. I never felt like a number and appreciated working with all of the staff there. We are continuing our journey at this clinic.
Weaknesses: the scheduling system can be confusing sometimes. I would call and speak with the “care coordination” team, only to be told that they couldn’t help me to schedule anything. It seemed at times that only one person was responsible for that, which can be stressful when it comes to time sensitive appointments.
Describe the costs associated with your care under Amin Milki at Stanford University.
We were self-pay and the clinic provided a 40% discount. On average, each IUI was about $650 and the IVF process (including ICSI and PGT-A testing) came out to around $20k.
Describe Amin Milki's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Stanford University.
He [Dr. Milki] has been a great resource during this process. Both me and my wife are currently patients of his, but before this he let me join in calls and had conversations with both of us. He clearly explained the process and the statistics and expresses optimism yet realism. He is kind and doesn't rush us and answers all our questions with lots of detailed information...He was friendly and caring in his communication. He was genuine and expressed empathy and understanding for our experience...
The nurses [at Stanford University] didn't seem to have a great understanding of the LGBTQ+ process. There were questions that were asked of us that didn't relate to our situation. We had to sit through information that didn't apply to LGBTQ+ couples. They also didn't know some of the questions we had that were specific to LGBTQ+ couples seeking care...We had multiple occasions were we were surprised with additional tests that we needed to do, sometimes last minute, that would've pushed our insemination date out...
How was your experience with Amin Milki at Stanford University?
He has been a great resource during this process. Both me and my wife are currently patients of his, but before this he let me join in calls and had conversations with both of us. He clearly explained the process and the statistics and expresses optimism yet realism. He is kind and doesn't rush us and answers all our questions with lots of detailed information.
During treatment, were you treated like a number or a human with Amin Milki at Stanford University?
He was friendly and caring in his communication. He was genuine and expressed empathy and understanding for our experience.
Describe the protocols Amin Milki used in your cycles at Stanford University and their degree of success.
We are still starting the process but he laid out our plan to proceed with unmedicated IUI for 3 tries and then proceed with medicated. He wants to be cautious with using medication because my results don't suggest any infertility issues, and having multiples increases the risk of pregnancy. He also encouraged us to get 12 vials of sperm for 2 kids.
Describe your experience with the nursing staff at Stanford University.
The nurses didn't seem to have a great understanding of the LGBTQ+ process. There were questions that were asked of us that didn't relate to our situation. We had to sit through information that didn't apply to LGBTQ+ couples. They also didn't know some of the questions we had that were specific to LGBTQ+ couples seeking care.
Describe your experience with Stanford University.
I expected more of the clinic staff to be familiar with LGBTQ+ needs. There are many hurdles we had to cross including informational material and it would've been nice to have these tailored to our specific situation (i.e. we don't have a male partner!). There also didn't seem to be an understanding of the full process, for example requiring a letter from a psychologist. When we asked questions about this we were met with vague answers which led to confusion and uncertainty.
Describe the costs associated with your care under Amin Milki at Stanford University.
estimated around $2500 for IUI w/out insurance
What specific things went wrong at Stanford University?
Failed to convey critical information
Describe the specific things that went wrong at Stanford University.
We had multiple occasions were we were surprised with additional tests that we needed to do, sometimes last minute, that would've pushed our insemination date out. This led to frustration and anxiety to schedule tests. This happened despite our regular meetings with the clinic and asking for next steps, where this information was not conveyed until the last minute, causing a delay to start the process.
Dr. Milki is fantastic and extremely knowledgeable, use your valuable time with him well and be prepared with what-ever testing you can ahead of time to get the most out of your appointment...We are trying for a natural IUI, possibly followed by using Clomid if a subsequent IUI(s) are needed. We had an initial ultrasound to check for eggs, and continued to track ovulation and periods until we can have the IUI performed...was extremely professional, knowledgable, presented a lot of information in a short amount of time, while readily answering all of our questions. We left feeling prepared and excited to move forward with him and the Stanford team.
The nursing staff [at Stanford University] are great and really care about their patients...While the requiered online training were great and informative the mandatory in person training had almost nothing to do with my situation and felt like a waste of half a day since it takes approximately 1.5 hours to drive each way to the clinic. Lastly the clinic sent my pre-approval information to the wrong medical plan and thus relayed to us that we had no insurance coverage for the treatments. I proved that I do have insurance coverage and was then told the procedures were denied and only my consultation visit with Dr. Milki was being covered. Ultimately my insurance stepped in and sorted it out, in
How was your experience with Amin Milki at Stanford University?
Strengths: Extremely knowledgable, caring, informative, willing to jump right in.
Weaknesses (not specific to Dr. Milki but the Stanford Fertility Clinic): a lot of testing and pre-requirements-more so than any other fertility doctor's office, it started to feel like Stanford was making sure all of their bases were covered not just things related to my health. My husband and I are seeking treatment due to male -factor infertility and already had a donor selected to provide donor sperm-what should be the simplest of procedures, yet we kept being presented with numerous set-backs during the testing and pre-required consultations/trainings some of which had to due the the results of bloodwork and others from the clinic not handling the insurance and pre-approval properly.
What's one piece of advice would you give a prospective patient of Amin Milki at Stanford University?
Dr. Milki is fantastic and extremely knowledgeable, use your valuable time with him well and be prepared with what-ever testing you can ahead of time to get the most out of your appointment.
During treatment, were you treated like a number or a human with Amin Milki at Stanford University?
Dr. Milki was extremely professional, knowledgable, presented a lot of information in a short amount of time, while readily answering all of our questions. We left feeling prepared and excited to move forward with him and the Stanford team.
Describe the protocols Amin Milki used in your cycles at Stanford University and their degree of success.
We are trying for a natural IUI, possibly followed by using Clomid if a subsequent IUI(s) are needed. We had an initial ultrasound to check for eggs, and continued to track ovulation and periods until we can have the IUI performed. Due to COVID Coronavirus all IUIs have been put on hold for an unspecified amount of time.
Describe your experience with the nursing staff at Stanford University.
The nursing staff are great and really care about their patients.
Describe your experience with Stanford University.
The clinic is at the forefront of fertility research and treatment. My situation is somewhat straightforward (Natural IUI) it is nice knowing that I asm being treated at one of the best facilities. The clinic however mis-handled some of my pre-approval and insurance information which caused an immense amount of stress, confusion, and wasted time. Thankfully my insurance company stepped in to help clear up the confusion that had arisen with Stanford, my medical plan and my insurance. Also the clinic did not send back the tank used to ship the donor sperm back to the sperm bank, possibly die to COVID (Coronavirus) shortened hours and staff, and I have had to field questions from the sperm bank.
Describe the costs associated with your care under Amin Milki at Stanford University.
Our out of pocket expenses for a natural (no-medication) Intra Uterine Insemination IUI, will cost close to $6,300 including the cost of donor sperm.
Describe Amin Milki's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Stanford University.
NA
What specific things went wrong at Stanford University?
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Stanford University.
I was not informed that due to one of my required blood test result for Measles, Mumps and Rubella (MMR) coming back showing I did not have Measles immunity I would have to get a measles vaccine and miss 2 cycles since Stanford would not inseminate me if any part of my 28 day cycle overlapped with 30 days from the date of my measles immunization, which it did by 2 days. I was also informed I would have to select a new donor because of incompatible CMV results, as opposed to informing us about the very low potential risk and asking if we would like to proceed with a new donor–we ultimately pushed back and are using our donor. While the requiered online training were great and informative the mandatory in person training had almost nothing to do with my situation and felt like a waste of half a day since it takes approximately 1.5 hours to drive each way to the clinic. Lastly the clinic sent my pre-approval information to the wrong medical plan and thus relayed to us that we had no insurance coverage for the treatments. I proved that I do have insurance coverage and was then told the procedures were denied and only my consultation visit with Dr. Milki was being covered. Ultimately my insurance stepped in and sorted it out, in the process discovering Stanford's mistake and also forcing my medical plan to accept the coverage. This was very stressful since it took 8 months (hundreds of hours phone calls and emails) to get the approval for fertility treatment "anywhere" since it is not offered in my area.
Dr. Milki is highly responsive. He understands that this is a sensitive process that has the potential of unleashing an array of powerful emotions. He has always taken the time to answer all of our questions and he does what he can to alleviate any frustration or anxiety caused by the process.... Dr. Milki is highly numeric. Throughout the whole process, he'll walk you through the odds given your particular case, and he'll back up those odds by showing you how he got to his numbers. This was tremendously helpful to us as we were dealing with many misconceptions.
The facilities [Standford U] are brand new. They are clean and, from what I understand, have state of the art equipment. The lobby is somewhat small and can get crowded at times. If you arrive at those times, you may have to wait in line to check in. Save for those minor issues, there really is nothing to complain about. I most cases you do not have to wait long.... Our appointments were always punctual. The nurses would answer many of our questions and, when the couldn't, they would often get Dr. Milki to call us quickly.
How was your experience with Amin Milki at Stanford University?
Dr. Milki is highly numeric. Throughout the whole process, he'll walk you through the odds given your particular case, and he'll back up those odds by showing you how he got to his numbers. This was tremendously helpful to us as we were dealing with many misconceptions. Most visits were roughly 30 minutes in length, with the initial visit considerably longer. Milki also would respond to us by phone either within the day or on the next day. Frankly, I can't recommend him highly enough. He gives classes to all patients (3 hours) that walks them through all of the potential risks.
What's one piece of advice would you give a prospective patient of Amin Milki at Stanford University?
Don't be scared to ask questions. He's very considerate and has a lot of information and advice he can offer even for the most difficult cases.
During treatment, were you treated like a number or a human with Amin Milki at Stanford University?
Dr. Milki is highly responsive. He understands that this is a sensitive process that has the potential of unleashing an array of powerful emotions. He has always taken the time to answer all of our questions and he does what he can to alleviate any frustration or anxiety caused by the process.
Describe the protocols Amin Milki used in your cycles at Stanford University and their degree of success.
We first began by doing an evaluation of the sperm and female anatomy to look for any obvious issues. Those results led us to doing IUIs without any additional support. Regrettably, that did not work. We then did IUIs with stimulation. This also did not work. In total we did 9 IUIs. The lack of results was frustrating but he walked us through all of the potential reasons for this. Whe then proceeded to IVF (birth control for one month; stimulation; no ICSI). IVF determined that there is likely a genetic cause of our problems. Since we are still undergoing this process, we do not have a final result--but Dr. Milki has proposed a different IVF procedure (different medications for stimulation; ICSI)
Describe your experience with the nursing staff at Stanford University.
They never made you wait. Our appointments were always punctual. The nurses would answer many of our questions and, when the couldn't, they would often get Dr. Milki to call us quickly.
Describe your experience with Stanford University.
The facilities are brand new. They are clean and, from what I understand, have state of the art equipment. The lobby is somewhat small and can get crowded at times. If you arrive at those times, you may have to wait in line to check in. Save for those minor issues, there really is nothing to complain about. I most cases you do not have to wait long.
Describe the costs associated with your care under Amin Milki at Stanford University.
IUI were roughly 900 dollars
IVF was 20k
Describe Amin Milki's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Stanford University.
Dr. Milki favors single embryo transfer. Doing more detailed work on the embryo through the biopsy allows you to be more selective. multiple embryo transfers has a higher odds for twins which puts the mother at increased risk.
He [Dr. Milki] spends so much time with us, answering every question we have. On our first visit he had clearly done his homework since he knew every detail of our case. He explains things in a way that is easy to understand and looks you in the eye when speaking...He is patient, caring, knowledgeable, thoroughly explaines all aspects of treatment in a way that is gentle but not sugar coated...
The clinic [Stanford U] reminds me of a hotel lobby - clean, comfortable. You receive a pager-like badge that keeps track of how long you wait at each stage of your appointment to minimize wait time for you and make sure you are constantly being treated or acknowledged which is amazing. As a result I have never waited past my appointment time to be seen and am usually taken early...
How was your experience with Amin Milki at Stanford University?
After searching for a caring, experienced doctor to help us conceive our second child we found what we were looking for in Dr Milki. He is patient, caring, knowledgeable, thoroughly explaines all aspects of treatment in a way that is gentle but not sugar coated.
What's one piece of advice would you give a prospective patient of Amin Milki at Stanford University?
Initial appointments can be difficult to get into (I waited to months) but don't get discouraged because once you are an established patients it is easy to get in when needed, including weekends and holidays.
During treatment, were you treated like a number or a human with Amin Milki at Stanford University?
He spends so much time with us, answering every question we have. On our first visit he had clearly done his homework since he knew every detail of our case. He explains things in a way that is easy to understand and looks you in the eye when speaking.
Describe the protocols Amin Milki used in your cycles at Stanford University and their degree of success.
I am currently in the middle of treatment. I have taken Clomid, an hcg trigger (Ovidril) in preparation for an IUI and am now on progesterone (Endometrin). My husband checked out good and I have used Clomid alone many times in the past. Dr Milki diagnosed my incredibly short luetal phase with hopes the progesterone helps in a viable pregnancy this cycle.
Describe your experience with the nursing staff at Stanford University.
Everyone I have worked with is caring and compassionate, organized and on top of their game
Describe your experience with Stanford University.
The clinic reminds me of a hotel lobby - clean, comfortable. You receive a pager-like badge that keeps track of how long you wait at each stage of your appointment to minimize wait time for you and make sure you are constantly being treated or acknowledged which is amazing. As a result I have never waited past my appointment time to be seen and am usually taken early
Describe the costs associated with your care under Amin Milki at Stanford University.
I know my insurance covers 80% of fertility treatments making my care reasonable at this point
I liked that Dr. Milki was present for all appointments except for one. I also never felt intimidated from asking questions about things "we read on the internet about xxxx" as you know how annoying that is to doctors. Milki was always receptive and willing to answer questions... I felt he treated me as a human because when I asked about doing things outside of his recommendations, he would listen and weigh in his advice and gave me the option to choose which paths I wanted. I was never forced to do things his way. I would ask why he didn't suggest certain methods and he would give his reasons and advice why it was not recommended but always said but if you prefer to do it that way, we can do that. He made sure that I was in control of all the decision making...
In my experience the nurses [at Stanford U] were awesome! I loved having their online email communication and even though it says 24 hours to respond, most of the time, they responded within 1-2 hours. I loved it! They always answered my questions and if they didn't know or needed to get information from Dr. Milki, they always responded within few hours. I never was left hanging or confused. They know that IF is very delicate and frustrating for us, we always want answers right now!... The online service is awesome, you can email anytime anywhere from your phone app or on computer. You can also pay and manage your bills that way as well.
How was your experience with Amin Milki at Stanford University?
I liked that Dr. Milki was present for all appointments except for one. I also never felt intimidated from asking questions about things "we read on the internet about xxxx" as you know how annoying that is to doctors. Milki was always receptive and willing to answer questions. He can talk fast at times and throw out information or answers too quickly which I had to tell him to slow down and repeat himself which he never got frustrated or annoyed. I also like that he's very blunt and direct. I found Dr. Milki based on a close friend's recommendation who thinks like I do ...we don't like wishy washy doctors especially when dealing with IF. There are so many unknowns and so many "what ifs situations". I appreciate how Dr. Milki gives you direct facts even if they are not what you want to hear ... I never had conversations where he was condescending or indecisive like "well, you could do this but there's a slight chance of this and if you do that, slight chance of this...". I felt like because he was direct, it was easy to make difficult decisions whereas other doctors don't give you good clear guidance on the best path to take. I hope that makes sense?
What's one piece of advice would you give a prospective patient of Amin Milki at Stanford University?
He's a doctor and gives you direct advice and provides facts to provide it. If you or your husband is engineer in any way, you will love him! If you want a warm fuzzy doctor that gives you hugs and sad droopy eyes when he gives you bad news, he's not the guy. If facts and direct answers empower you, he's the doctor for you!
During treatment, were you treated like a number or a human with Amin Milki at Stanford University?
Up until Dr. Milki, I've had female doctors and he never made me feel "weird" or uncomfortable and was always casual during our exams. He answered all my questions and was very direct with them. I felt he treated me as a human because when I asked about doing things outside of his recommendations, he would listen and weigh in his advice and gave me the option to choose which paths I wanted. I was never forced to do things his way. I would ask why he didn't suggest certain methods and he would give his reasons and advice why it was not recommended but always said but if you prefer to do it that way, we can do that. He made sure that I was in control of all the decision making.
Describe the protocols Amin Milki used in your cycles at Stanford University and their degree of success.
Our first IVF cycle was agonist cycle which I produce 17 eggs then 13 fertilized and I think 10 made to blast but when we did 3 day PGD testing, they all failed except one that later was a frozen transfer and didn't stick.
Our 2nd IVF cycle was not agonistic? cycle, I think they call lupron? It's been awhile so I can't remember which we thought let's try for quality instead of quantity which resulted in 8 ER and only 4 fertilized but based on visual inspections, only 3 appeared to be viable and I did have positive pregnancy test but lost after 8 weeks which showed in earlier U/S tests that wasn't doing well and had weak heart beat.
Describe your experience with the nursing staff at Stanford University.
In my experience the nurses were aweome! I loved having their online email communication and even though it says 24 hours to respond, most of the time, they responded within 1-2 hours. I loved it! They always answered my questions and if they didn't know or needed to get information from Dr. Milki, they always responded within few hours. I never was left hanging or confused. They know that IF is very delicate and frustrating for us, we always want answers right now!
Describe your experience with Stanford University.
The online service is awesome, you can email anytime anywhere from your phone app or on computer. You can also pay and manage your bills that way as well.
Describe the costs associated with your care under Amin Milki at Stanford University.
Costs seemed comparable to other clinics. We took advantage of a program which we could do 2 fresh and 2 frozens for less than cost of 2 fresh IVFs. I think it was called Attain.
We met with the REI fellow who took a detailed history, [Dr. Amin Milki] then joined us and reviewed our medical and fertility history with us...Dr. Milki is very knowledgeable and has a lot of experience. He gives you the options, at the same time gives his opinion so that you can make a decision. He listened to our concerns and made timely changes as required...we did not feel any that he was faking being nice at any point, he was genuine in all our interactions.
[Stanford University] Pros: Excellent Stanford doctors, good location, new and clean building. Egg retrieval happens at the same location. Secure email for non-urgent medical questions and calls answered by nurses for urgent ones. Cons: Long wait time for labs. Small waiting area...We met with the REI fellow who took a detailed history, Dr. Milki then joined us and reviewed our medical and fertility history with us. He gave us options and let us know the pros and cons and helped us make an informed decision.
How was your experience with Amin Milki at Stanford University?
Dr. Milki is very knowledgeable and has a lot of experience. He gives you the options, at the same time gives his opinion so that you can make a decision. He listened to our concerns and made timely changes as required.
He is very responsive person, you would not feel like you are slamming your head against a wall trying to get the doctor to understand. We felt very secure and had peace of mind cycling with Dr. Milki.
What's one piece of advice would you give a prospective patient of Amin Milki at Stanford University?
If you have any questions, ask them.
During treatment, were you treated like a number or a human with Amin Milki at Stanford University?
Dr. Milki spoke with us with honesty and compassion, we did not feel any that he was faking being nice at any point, he was genuine in all our interactions. We met with the REI fellow who took a detailed history, Dr. Milki then joined us and reviewed our medical and fertility history with us. He gave us options and let us know the pros and cons and helped us make an informed decision.
Describe the protocols Amin Milki used in your cycles at Stanford University and their degree of success.
Antagonistic protocol - Menopur+Gonal F. Cetrotide. Lupron and HCG trigger.
I have PCOS.
Describe your experience with Stanford University.
Pros: Excellent Stanford doctors, good location, new and clean building. Egg retrieval happens at the same location. Secure email for non-urgent medical questions and calls answered by nurses for urgent ones.
Cons: Long wait time for labs. Small waiting area.
Describe the costs associated with your care under Amin Milki at Stanford University.
He [Dr Amin Milki] has a warm bedside manner but gives the facts straight. He also breaks down the science in a way that is extremely easy to understand but providing all of the details that you need. He is happy to entertain all follow up questions and thinks one step ahead of me. He also remembers all details of my fertility history at each visit so I feel like he truly 'knows' me....He is very busy so often times I feel rushed but I don't think he would ever make a hasty decision related to my treatment.
[Stanford Fertility] has the ability to treat a lot of patients. Not the newest facility....Nursing staff is very knowledgable and warm. I dislike how I don't have an assigned nurse and I can never reach a nurse directly on the phone. A nurse calls me back on her own time which is tough because I might not be available....He [Dr Amin Milki] has a warm bedside manner but gives the facts straight. He also breaks down the science in a way that is extremely easy to understand but providing all of the details that you need. He is happy to entertain all follow up questions and thinks one step ahead of me. He also remembers all details of my fertility history at each visit so I feel like he truly 'knows' me....He is very busy so often times I feel rushed but I don't think he would ever make a hasty decision related to my treatment.
How was your experience with Amin Milki at Stanford University?
He is very knowledgable and warm yet very objective and straightforward. He is upfront with what he is sure about and things he is unclear on. He is very busy so often times I feel rushed but I don't think he would ever make a hasty decision related to my treatment.
What's one piece of advice would you give a prospective patient of Amin Milki at Stanford University?
Have all of your questions lined up for each visit because he is busy!
During treatment, were you treated like a number or a human with Amin Milki at Stanford University?
He has a warm bedside manner but gives the facts straight. He also breaks down the science in a way that is extremely easy to understand but providing all of the details that you need. He is happy to entertain all follow up questions and thinks one step ahead of me. He also remembers all details of my fertility history at each visit so I feel like he truly 'knows' me.
Describe the protocols Amin Milki used in your cycles at Stanford University and their degree of success.
PGS and PGD due to a known genetic mutation in our family.
Describe your experience with the nursing staff at Stanford University.
Nursing staff is very knowledgable and warm. I dislike how I don't have an assigned nurse and I can never reach a nurse directly on the phone. A nurse calls me back on her own time which is tough because I might not be available.
Describe your experience with Stanford University.
Has the ability to treat a lot of patients. Not the newest facility.
Describe the costs associated with your care under Amin Milki at Stanford University.
$15,000
What specific things went wrong at Stanford University?
Provided conflicting information
Describe the specific things that went wrong at Stanford University.
When I was pregnant, I was given conflicting pregnancy due dates (just off by 1-2 days).
He [Dr. Milki] always remember my spouse’s name, my child’s name and made sure I was comfortable.... Dr Milki was much more conservative with medications. He also always wanted to transfer via a natural cycle vs. a planned one. He has great knowledge and was referred by two friends who got pregnant by him. The only weakness is his insensitivity towards my body issues. He kept telling me that I needed to lose weight.
Patient first. That’s their strength. No matter what the day/time etc.... they [Standford U] also all remembered your name and were super friendly. Weakness is the lack of understanding of insurance coverage. I would get rejection letters for treatment from my insurance, call the office who would tell me they sent the wrong codes. This happened every time.... [Nursing Staff] Very efficient, knowledgeable, compassionate.
How was your experience with Amin Milki at Stanford University?
Dr Milki was much more conservative with medications. He also always wanted to transfer via a natural cycle vs. a planned one. He has great knowledge and was referred by two friends who got pregnant by him. The only weakness is his insensitivity towards my body issues. He kept telling me that I needed to lose weight.
What's one piece of advice would you give a prospective patient of Amin Milki at Stanford University?
Be open and honest in giving and receiving information.
During treatment, were you treated like a number or a human with Amin Milki at Stanford University?
He always remember my spouse’s name, my child’s name and made sure I was comfortable.
Describe your experience with the nursing staff at Stanford University.
Very efficient, knowledgeable, compassionate.
Describe your experience with Stanford University.
Patient first. That’s their strength. No matter what the day/time etc.... they also all remembered your name and were super friendly.
Weakness is the lack of understanding of insurance coverage. I would get rejection letters for treatment from my insurance, call the office who would tell me they sent the wrong codes. This happened every time.
Describe the costs associated with your care under Amin Milki at Stanford University.
He's very compassionate but he's extremely smart and realistic. He's 100% dedicated to doing everything he can for you... He works 7 days a week including Holidays... He really wanted to give us a baby.. I felt it. His staff... Not so much.
It would take hours sometimes days to get someone to answer me or give results. In this process every minute not knowing is unbearable!
How was your experience with Amin Milki at Stanford University?
Described previously
What's one piece of advice would you give a prospective patient of Amin Milki at Stanford University?
If you're looking for someone to hold your hand and hug thru this process he's not it. He's very compassionate but he's extremely smart and realistic. He's 100% dedicated to doing everything he can for you
During treatment, were you treated like a number or a human with Amin Milki at Stanford University?
Loved Dr Melki. He works 7 days a week including Holidays... He really wanted to give us a baby.. I felt it. His staff... Not so much. Terrible to get a hold of and I wouldn't get lab results for hours after I knew they had them. But loved Dr Melki he was honest, not warm and fuzzy but realistic. I liked that.
Describe your experience with the nursing staff at Stanford University.
Very busy.. So busy they'd forget to make super important phone calls and updates
What specific things went wrong at Stanford University?
Failed to call with results
Failed to convey critical information
Describe the specific things that went wrong at Stanford University.
I did pgd and talked to the lab who performed the test. They told me we sent your results to your clinic yesterday. I'd call Stanford and they would only take a message and kept saying they didn't have results. It would take hours sometimes days to get someone to answer me or give results. In this process every minute not knowing is unbearable!
They [the nurses] are SO nice and really take the time to make sure all of the steps and the protocols and you never feel rushed
How was your experience with Amin Milki at Stanford University?
He is very warm and gentle, however I do feel that he's always in a rush. I've asked him to call me personally to explain my genetic testing results and it's still been a week and no phone call.
What's one piece of advice would you give a prospective patient of Amin Milki at Stanford University?
Ask him questions! He has a tendency to rush
During treatment, were you treated like a number or a human with Amin Milki at Stanford University?
His staff and nurses are so caring and Dr. Milki is so warm and gentle. He's really wonderful, I'm just not getting good results :(
Describe your experience with the nursing staff at Stanford University.
They are SO nice and really take the time to make sure all of the steps and the protocols and you never feel rushed
What specific things went wrong at Stanford University?
Provided conflicting information
Describe the specific things that went wrong at Stanford University.
The only issue was one time they didnt tell me to order my medicine when I was on cycle day 1, so I had to wait another month to start the IVF procedure