Armando Hernandez-Rey

Conceptions Florida

Rated 8.3
Strongly recommend: 74%Neutral: 4%Don't recommend: 21%8.3
74% strongly recommend
32 reviews
Humanity
9.4
9.4
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.2
9.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.9
6.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.2
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Universidad Autonoma De Ciencias Medicas De Centro America
Residency
U. of Miami
Fellowship
UMDNJ

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Armando Hernandez-Rey works in 1 office at

Conceptions Florida
Rated 8.5
Strongly recommend: 75%Neutral: 11%Don't recommend: 14%8.5

Explore Clinic
Coral Gables
4425 Ponce de Leon Blvdv Suite 110
Coral Gables, FL 33146
305-446-4673

32 patient reviews

Most Recent
Strongly Recommend
74%
Neutral
4%
Don't Recommend
21%
2013, Successful
NPS
10
NPS
10
Age 40
1 Fertility Medications
PCOS
European
Latinx
Marketer or PR
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Hernandez-Rey is an amazing doctor. He was always caring, thorough and explored all options. He is extremely knowledgeable and honest, and explains everything you need to know and what will happen in the process. He is not like other doctors who rush you in and out...We used Clomid to stimulate ovulation for PCOS. I used progesterone through the first few months of pregnancy and did an injection to trigger ovulation as well.
The nursing staff at Conceptions Florida is amazing, they are like a family and they are emotionally connected to their patients. They go through the process with you and you sense how much they care...has beautiful offices that are state-of-the-art, extremely clean and give you a sense of peace, even though they are a busy office. This is the nicest office of any fertility clinics I have been to, so I always felt comfortable there...Dr. Hernandez-Rey is an amazing doctor. He was always caring
How was your experience with Armando Hernandez-Rey at Conceptions Florida?
Dr. Hernandez-Rey is an amazing doctor. He was always caring, thorough and explored all options. He is extremely knowledgeable and honest, and explains everything you need to know and what will happen in the process. He is not like other doctors who rush you in and out.
What's one piece of advice would you give a prospective patient of Armando Hernandez-Rey at Conceptions Florida?
He is very busy because he is so good!
During treatment, were you treated like a number or a human with Armando Hernandez-Rey at Conceptions Florida?
Dr. Hernandez-Rey cared about me and my outcome. He was amazing!
Describe the protocols Armando Hernandez-Rey used in your cycles at Conceptions Florida and their degree of success.
We used Clomid to stimulate ovulation for PCOS. I used progesterone through the first few months of pregnancy and did an injection to trigger ovulation as well.
Describe your experience with your nurse at Conceptions Florida. (Assigned nurse: Maria)
The nursing staff at Conceptions Florida is amazing, they are like a family and they are emotionally connected to their patients. They go through the process with you and you sense how much they care.
Describe your experience with Conceptions Florida.
Conceptions Florida has beautiful offices that are state-of-the-art, extremely clean and give you a sense of peace, even though they are a busy office. This is the nicest office of any fertility clinics I have been to, so I always felt comfortable there.
Describe the costs associated with your care under Armando Hernandez-Rey at Conceptions Florida.
I don't remember specific costs
Describe Armando Hernandez-Rey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Florida.
n/a
NPS
10
Doctor
Armando Hernandez-Rey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Conceptions Florida
Coral Gables
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
10
NPS
10
Age 30 - 31
1 IUI
Endometriosis
PCOS
Unexplained
Latinx
Income $0 - $49K
1st of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
[Dr. Hernandez-Rey] was very kind and explained my situation to me well, although I would have liked more testing to be done. But overall I felt content with the experience and would recommend him to any friend. He has been recommended to me throughout my years with infertility countless times by other doctors I have seen...[we used] Clomid throughout cycle then iui with progesterone.
The [Conceptions Florida] clinic is clean and inviting. All ivf clinics feel very much like a hospital to me, but I believe the staff made it a little better. The clinic was easily accessible and the parking was easy. There were no issues with the clinic in the time that I was there...The nursing staff was amazing and the nurse that coordinated all of my medication and procedure was always kind and always reliable with any questions I had.
How was your experience with Armando Hernandez-Rey at Conceptions Florida?
He was very kind and explained my situation to me well, although I would have liked more testing to be done. But overall I felt content with the experience and would recommend him to any friend. He has been recommended to me throughout my years with infertility countless times by other doctors I have seen.
What's one piece of advice would you give a prospective patient of Armando Hernandez-Rey at Conceptions Florida?
I would say to ask for more testing if you’re not satisfied with the unexplained infertility diagnosis.
During treatment, were you treated like a number or a human with Armando Hernandez-Rey at Conceptions Florida?
They were kind and personable
Describe the protocols Armando Hernandez-Rey used in your cycles at Conceptions Florida and their degree of success.
Clomid throughout cycle then iui with progesterone.
Describe your experience with the nursing staff at Conceptions Florida.
The nursing staff was amazing and the nurse that coordinated all of my medication and procedure was always kind and always reliable with any questions I had.
Describe your experience with Conceptions Florida.
The clinic is clean and inviting. All ivf clinics feel very much like a hospital to me, but I believe the staff made it a little better. The clinic was easily accessible and the parking was easy. There were no issues with the clinic in the time that I was there.
NPS
10
Doctor
Armando Hernandez-Rey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
10
Clinic
Conceptions Florida
Coral Gables
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
10
NPS
10
Age 38
1 IUI
Diminished Ovarian Reserve
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
I have low ovarian reserve, so the doctor [Dr. Hernandez-Rey] used clomid and goal-f to stimulate my follicles for IUI. He wanted to make sure I had more than one, so he included the injectibles as well. I ended up with 2 completely mature follicles...Dr. Hernandez Rey is the best. He is the consummate professional, yet very kind, patient, and understanding. He has always made us feel at ease. I couldn't imagine having anyone else as my doctor. He has made himself available during every step of this journey and has been a straight shooter.
They are remarkably patient and kind [at Conceptions Florida] . This is the best care I've received anywhere...Anay and Brittney were both amazing. Very attentive, patient, positive and kind!...I really can't indicate a weakness. Fast responses, attentive staff.
How was your experience with Armando Hernandez-Rey at Conceptions Florida?
Dr. Hernandez Rey is the best. He is the consummate professional, yet very kind, patient, and understanding. He has always made us feel at ease. I couldn't imagine having anyone else as my doctor. He has made himself available during every step of this journey and has been a straight shooter.
What's one piece of advice would you give a prospective patient of Armando Hernandez-Rey at Conceptions Florida?
Trust him.
During treatment, were you treated like a number or a human with Armando Hernandez-Rey at Conceptions Florida?
Dr. Hernandez Rey and his entire staff are amazing. They are remarkably patient and kind. This is the best care I've received anywhere.
Describe the protocols Armando Hernandez-Rey used in your cycles at Conceptions Florida and their degree of success.
I have low ovarian reserve, so the doctor used clomid and goal-f to stimulate my follicles for IUI. He wanted to make sure I had more than one, so he included the injectibles as well. I ended up with 2 completely mature follicles.
Describe your experience with your nurse at Conceptions Florida. (Assigned nurse: Anay and Brittney )
Anay and Brittney were both amazing. Very attentive, patient, positive and kind!
Describe your experience with Conceptions Florida.
I really can't indicate a weakness. Fast responses, attentive staff. Everyone is so patient and kind.
Describe the costs associated with your care under Armando Hernandez-Rey at Conceptions Florida.
They seemed very reasonable and competitive.
Describe Armando Hernandez-Rey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Florida.
N/A
NPS
10
Doctor
Armando Hernandez-Rey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Conceptions Florida
Coral Gables
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 35
1 IVF
Male Factor
Black or African-American
Income $0 - $49K
2nd of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Hernandez-Reyes is passionate, knowledge and caring about what he does and how he affects others. He makes you feel comfortable and putting my trust in him, I was able to open up to the process. He’s one of a kind and he has something special. He’s charming and wants to see you become a parent... He was puzzle to know that I didn’t get pregnant in my first round at a different center. We did the egg retrieval, first egg transfer did not take. We did it with all the hormones injections. Then second egg transfer we did it natural without all the hormones injections and it was a success. I trusted the process and what he want to do and how he wanted the take the procedure. I believed he had my best interest in heart.
Two nurse [at Conceptions Florida] in particular Chelsea and Ekho was amazing! They all was on point and did a fabulous job...About 20-50 thousand [cost]. Which includes the IVF with egg retrieval, 2 transfers, medications and small procedures...Amazing presence. It was welcoming, clean, open and made me feel comfortable. It was something to expect when dealing with a serious ordeal. Appointments are far in advance but it’s worth the wait. They greet you nicely and make you feel as if you made the right decision.
How was your experience with Armando Hernandez-Rey at Conceptions Florida?
Dr. Hernandez-Reyes is passionate, knowledge and caring about what he does and how he affects others. He makes you feel comfortable and putting my trust in him, I was able to open up to the process. He’s one of a kind and he has something special. He’s charming and wants to see you become a parent.
What's one piece of advice would you give a prospective patient of Armando Hernandez-Rey at Conceptions Florida?
Trust the process. Ask questions? Let him know your concerns and insecurities.
During treatment, were you treated like a number or a human with Armando Hernandez-Rey at Conceptions Florida?
Conceptions of Florida treated me like human, they were caring, they listened and cared about me getting pregnant and having a child.
Describe the protocols Armando Hernandez-Rey used in your cycles at Conceptions Florida and their degree of success.
It’s hard remembering all stages I went through. Meeting Dr. Hernandez-Reyes was my second round of IVF. He was puzzle to know that I didn’t get pregnant in my first round at a different center. We did the egg retrieval, first egg transfer did not take. We did it with all the hormones injections. Then second egg transfer we did it natural without all the hormones injections and it was a success. I trusted the process and what he want to do and how he wanted the take the procedure. I believed he had my best interest in heart.
Describe your experience with the nursing staff at Conceptions Florida.
Two nurse in particular Chelsea and Ekho was amazing! They all was on point and did a fabulous job
Describe your experience with Conceptions Florida.
Amazing presence. It was welcoming, clean, open and made me feel comfortable. It was something to expect when dealing with a serious ordeal. Appointments are far in advance but it’s worth the wait. They greet you nicely and make you feel as if you made the right decision.
Describe the costs associated with your care under Armando Hernandez-Rey at Conceptions Florida.
About 20-50 thousand. Which includes the IVF with egg retrieval, 2 transfers, medications and small procedures and text.
Describe Armando Hernandez-Rey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Conceptions Florida.
He always stick to one egg transfer at a time.
NPS
9
Doctor
Armando Hernandez-Rey
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
9
Clinic
Conceptions Florida
Coral Gables
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
2019 - 2020, Successful
NPS
10
NPS
10
Age 43 - 44
4 IUI
Unexplained
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Hernandez-Rey was amazing. He has the necessary experience and knowledge but also really cares about his patients. He takes his time with you and makes sure you feel comfortable. He also gives his advice but ultimately you have the choice on which treatments are right for you...ask your questions to be sure you are comfortable with the treatment.
Strengths are the personal attention I received, the knowledge on the best medical treatments for me, the office is beautiful and clean and new, and they have a system called LifeAire in their lab, Weaknesses are simply that Dr. Hernandez-Rey is very popular so sometimes you have to wait, but once you are in with him you understand why..
How was your experience with Armando Hernandez-Rey at Conceptions Florida?
Dr. Hernandez-Rey was amazing. He has the necessary experience and knowledge but also really cares about his patients. He takes his time with you and makes sure you feel comfortable. He also gives his advice but ultimately you have the choice on which treatments are right for you.
What's one piece of advice would you give a prospective patient of Armando Hernandez-Rey at Conceptions Florida?
Like with any doctor, ask your questions to be sure you are comfortable with the treatment.
During treatment, were you treated like a number or a human with Armando Hernandez-Rey at Conceptions Florida?
Both Dr. Hernandez-Rey and the staff are very caring and are really personally invested in the patients getting pregnant.
Describe your experience with Conceptions Florida.
Strengths are the personal attention I received, the knowledge on the best medical treatments for me, the office is beautiful and clean and new, and they have a system called LifeAire in their lab, Weaknesses are simply that Dr. Hernandez-Rey is very popular so sometimes you have to wait, but once you are in with him you understand why.
NPS
10
Doctor
Armando Hernandez-Rey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Conceptions Florida
Coral Gables
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
2015 - 2018, Unsuccessful
NPS
7
NPS
7
Age 24 - 27
1 IUI
2 IVF
PCOS
Latinx
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
Neutral
Neutral
Unsuccessful
Review of
Great bedside manners but [Dr. Rey] couldn’t figure me out and was unsuccessful for many years until we quit trying. At the end I felt like he gave un on me and I was just a number. The treatments are super expensive and a lot of the procedures were mot done by him without previous notice...[he] ofter refer to patients as “the next batch”..
I wished they [Conceptions Florida] opened at 6am and closed like at 8pm for patients like me that work 7a-7pm. This would take so much stress off from the cycles! Other than that, everything was clean and the staff was good most of the time...[clinic error] I had taken time off from work for a specific cycle but my nurse Gina “forgot” about me and was unable to add me to that batch. I had to cancel and do it next month while working, which was super stressful for my work
How was your experience with Armando Hernandez-Rey at Conceptions Florida?
Great bedside manners but couldn’t figure me out and was unsuccessful for many years until we quit trying. At the end I felt like he gave un on me and I was just a number. The treatments are super expensive and a lot of the procedures were mot done by him without previous notice.
What's one piece of advice would you give a prospective patient of Armando Hernandez-Rey at Conceptions Florida?
Advocate for yourself!
During treatment, were you treated like a number or a human with Armando Hernandez-Rey at Conceptions Florida?
Great bedside manners but ofter refer to patients as “the next batch”
Describe your experience with the nursing staff at Conceptions Florida.
Anay, alejandra, and Brittany were great great. The rest, were just ok
Describe your experience with Conceptions Florida.
I wished they opened at 6am and closed like at 8pm for patients like me that work 7a-7pm. This would take so much stress off from the cycles! Other than that, everything was clean and the staff was good most of the time
Describe the costs associated with your care under Armando Hernandez-Rey at Conceptions Florida.
Around 60000 including meds
What specific things went wrong at Conceptions Florida?
  • Lost appointments
  • Failed to send your chart to another clinic
  • Provided conflicting information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Conceptions Florida.
I had taken time off from work for a specific cycle but my nurse Gina “forgot” about me and was unable to add me to that batch. I had to cancel and do it next month while working, which was super stressful for my work
NPS
7
Doctor
Armando Hernandez-Rey
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
1 of 5
NPS
7
Clinic
Conceptions Florida
Coral Gables
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
1 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 39 - 40
2 IUI
1 IVF
Diminished Ovarian Reserve
Endometriosis
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
[Dr. Armando Hernandez-Rey] is a godsend. He's very patient and listened to all my concerns. You can tell he genuinely cares about his patients. He's very diligent in making sure my health is at it's best. He always went the extra mile...He's a caring doctor and takes his time explaining the whole process...You are in good hands with Dr. Hernandez-Rey...[cost of treatment was] $26,000
Everyone was kind from the minute you call the office [at Conceptions Florida]. You can tell everyone loves what they do. They would always go the extra mile to help me even if it was not their department. The MA's, nurses, and the whole team was amazing...This nurse will always hold a special place in my heart! I would not have made it through this process without her...[cost of treatment was] $26,000
How was your experience with Armando Hernandez-Rey at Conceptions Florida?
Dr. Hernandez-Rey is a godsend. He's very patient and listened to all my concerns. You can tell he genuinely cares about his patients. He's very diligent in making sure my health is at it's best. He always went the extra mile!
What's one piece of advice would you give a prospective patient of Armando Hernandez-Rey at Conceptions Florida?
You are in good hands with Dr. Hernandez-Rey!
During treatment, were you treated like a number or a human with Armando Hernandez-Rey at Conceptions Florida?
He's a caring doctor and takes his time explaining the whole process.
Describe your experience with your nurse at Conceptions Florida. (Assigned nurse: Jacky)
This nurse will always hold a special place in my heart! I would not have made it through this process without her.
Describe your experience with Conceptions Florida.
Everyone was kind from the minute you call the office. You can tell everyone loves what they do. They would always go the extra mile to help me even if it was not their department. The MA's, nurses, and the whole team was amazing!
Describe the costs associated with your care under Armando Hernandez-Rey at Conceptions Florida.
$26,000
NPS
10
Doctor
Armando Hernandez-Rey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Conceptions Florida
Coral Gables
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of

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