Rated 7.9
Strongly recommend: 53%Neutral: 20%Don't recommend: 27%7.9
53% strongly recommend
29 reviews
Humanity
8.2
8.2
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.6
8.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.3
5.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
7.2
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Chicago
Residency
Yale
Fellowship
U of CA - SF

How Doctor Communicates

nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Asima Ahmad works in 2 offices at

Fertility Centers of Illinois
Rated 8.2
Strongly recommend: 65%Neutral: 17%Don't recommend: 18%8.2

Explore Clinic
Chicago/River North
900 N. Kingsbury, Suite RW6
Chicago, IL 60610
Mokena
19065 Hickory Creek Drive Suite 115
Mokena, IL 60448

29 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
8
NPS
9
Age 38 - 39
2 IUI
Male Factor
European
Income $100K - $199K
Teacher
2nd of 2 Docs
IVF With Other Docs
Donor Sperm
Neutral
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Asima Ahmad] listened to our story and took everything we told her into account when developing our treatment plan. She also remembered our situation from consultation to consultation. I was most impressed with how she adjusted everything after hearing what my wishes were for attempting IVF...She is personable, caring, and explains these complicated procedures for anyone to understand
I think that everyone that works there [at Fertility Centers of Illinois - Tinley Park] truly cares and wants to help you achieve your goals for having a family...Everyone is very nice especially for ultrasounds and bloodwork in the clinic. Everyone has answered my questions in a timely manner. There have been several instances when I’ve felt the communication was a little disorganized or it was hard to get a hold of a nurse.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
She is personable, caring, and explains these complicated procedures for anyone to understand. There was a time when my prescription had not gone through and she called my pharmacy repeatedly on the night before a holiday until it was resolved. She also helped us come to the difficult decision to use a sperm donor. She allowed us time, provided resources, and ultimately helped us see this was the best path to a family.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Be honest about your hopes for treatment. She will do her best to honor them while being realistic and compassionate.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
She listened to our story and took everything we told her into account when developing our treatment plan. She also remembered our situation from consultation to consultation. I was most impressed with how she adjusted everything after hearing what my wishes were for attempting IVF.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
I know for the IUI cycles we did age used oral medications and a trigger shot. I am now in the first stages of IVF for which she supported abs referred us to acupuncture clinic, and supplements that support egg development. I have the prescriptions but have not yet used or started to know what they do.
Describe your experience with the nursing staff at Fertility Centers of Illinois.
Everyone is very nice especially for ultrasounds and bloodwork in the clinic. Everyone has answered my questions in a timely manner. There have been several instances when I’ve felt the communication was a little disorganized or it was hard to get a hold of a nurse. Though we have to use a sperm donor, On several occasions, Iwas given instructions for my husband which was difficult for him. Lastly, I sometimes felt as if messages were rushed, stock emails, or I’d get conflicting information. For example I recently checked in in the portal to confirm that I had everything ready to go, was told yes, then once it was time to go, there were several things incomplete. Overall I’ve had a good experience!
Describe your experience with Fertility Centers of Illinois.
I think that everyone that works there truly cares and wants to help you achieve your goals for having a family. It’s very overwhelming at first, as there’s no possible way they could tell you everything to expect in initial appointments.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
My insurance is covering a good portion, I’d estimate we have still spent $10,000
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
Not yet encountered
What specific things went wrong at Fertility Centers of Illinois?
  • Provided conflicting information
Describe the specific things that went wrong at Fertility Centers of Illinois.
Mostly I’ve received some conflicting information I’m the portal. Such as stock information sheets for procedures (instructions fir husband when we have to use a sperm donor), one nurse said they had documentation from my OBGYN and then it wasn’t there causing a rush situation to start medication. Lastly, there was a time when I called the front desk to get test results and they said the nurses would call after the front desk closed, but I never got a call (my phone had malfunctioned and I didn’t receive a message they left, but I thought they could’ve just let us leave a message).
8
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 29 - 30
4 IVF
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I felt like she [Dr. Ahmad] cared about me an wanted the best for me. She would always explain everything very thoroughly so I knew what was happening next. I felt very actively involved in my treatment plan...My husband and I chose to do PGT-A testing which was Dr. Ahmad’s personal recommendation for me. After 4 egg retrievals I was able to get pregnant on my first transfer which was a frozen embryo transfer...
There were a couple of occasions were one of the nurses [at Fertility Centers of Illinois] would record my medicine dosage incorrectly. Luckily everything was taken care of...Michelle was the most wonderful nurse I could ever ask for. She is so compassionate and thorough. She always returned my phone calls in a timely manner. She was there for me every step of the way....
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
My husband and I had a wonderful experience with Dr. Ahmad. I felt like she cared about me an wanted the best for me. She would always explain everything very thoroughly so I knew what was happening next. I felt very actively involved in my treatment plan.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Go see Dr. Ahmad! She got me pregnant!
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad was very compassionate during the year I spent with her trying to get pregnant. I felt like she cared about me and always wanted to make sure I was doing ok.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
I had four egg retrievals with Dr. Ahmad. My medicine involved 4 types of injection medicine along with 1 pill. I also was on about 5 different types of vitamins.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Michelle )
Michelle was the most wonderful nurse I could ever ask for. She is so compassionate and thorough. She always returned my phone calls in a timely manner. She was there for me every step of the way.
Describe your experience with Fertility Centers of Illinois.
The ladies who work at the front desk are very lovely and helpful. They became like family to me just as my nurse did. I do feel they have a lot on their plate just as the nurses and doctors do. Scheduling appointments was easy.
Describe your experience with your monitoring appointments at Fertility Centers of Illinois.
For me personally, monitoring appointment times were easy. I never felt like I had any issues with that.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
Luckily my husband and I have excellent insurance. However, even with our excellent insurance we still paid quite a bit out of pocket because we had to have a lot done over our year at FCI. Our total is nearly $20,000 out of pocket expense.
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
My husband and I chose to do PGT-A testing which was Dr. Ahmad’s personal recommendation for me. After 4 egg retrievals I was able to get pregnant on my first transfer which was a frozen embryo transfer.
What specific things went wrong at Fertility Centers of Illinois?
  • Provided conflicting information
Describe the specific things that went wrong at Fertility Centers of Illinois.
There were a couple of occasions were one of the nurses would record my medicine dosage incorrectly. Luckily everything was taken care of.
10
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
6
NPS
3
Age 34 - 35
2 IUI
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
[Dr. Ahmad] comes off as very authentic. I truly think she means well and wants to help build families. The whole process is overwhelming but she did calm both of us every chat we did have. She's bubbly but explained everything and gave us time to explain ourselves and our thoughts and feelings...The follicles looked great and because of my age at 34 then she recommended a pill that would help produce more eggs but ended up being a few extra but we went with it anyways
The clinic was pretty well organized and no problems. We made ourselves comfortable and had no complaints. We thought the staff at the River North location was more friendly than Tinley Park location...Honestly [the Fertility Centers of Illinois nurses] weren't very friendly. Was not impressed with the non welcoming feeling in such a tough situation..
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
She comes off as very authentic. I truly think she means well and wants to help build families. The whole process is overwhelming but she did calm both of us every chat we did have. She's bubbly but explained everything and gave us time to explain ourselves and our thoughts and feelings.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Just be prepared for the ups and downs she is a kind woman but the fertility process is tough. Covid hit and we couldn't get in for an appointment which is through no fault but it put us back awhile which was disheartening and didn't feel that they reached out at all to touch base.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
She spoke to us in a kind and relaxed manner taking the situation seriously but making sure we both felt comfortable as we were both very nervous!
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
The follicles looked great and because of my age at 34 then she recommended a pill that would help produce more eggs but ended up being a few extra but we went with it anyways. My levels both times we very different when going in for iui which was a bit confusing. I took progesterone and a trigger shot. We had two negative cycles.
Describe your experience with the nursing staff at Fertility Centers of Illinois.
Honestly they weren't very friendly. Was not impressed with the non welcoming feeling in such a tough situation. Fertility is hard.
Describe your experience with Fertility Centers of Illinois.
The clinic was pretty well organized and no problems. We made ourselves comfortable and had no complaints. We thought the staff at the River North location was more friendly than Tinley Park location.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
We paid for everything out of pocket. Labs, appointments, procedures, IUI, follow up appointments, and currently still paying for storage fees on a vital that has sat there since they canceled our appointment when covid hit last year. So honestly I'd say minimum of $8.5 k
What specific things went wrong at Fertility Centers of Illinois?
  • Provided conflicting information
Describe the specific things that went wrong at Fertility Centers of Illinois.
We honestly just felt like more of a number here. Realistically we were forgotten once covid hit. They had to cancel the appointment as I understand but never really followed up for us too understand when they would allow us back again. Felt left behind and it took us awhile to try and get back on track. :(
6
Doctor
Asima Ahmad
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
3
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
LGBTQ+ Care
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2020, Unknown Success
NPS
0
NPS
0
Age 32 - 35
1 IVF
Endometriosis
PCOS
Poor Egg Quality
Recurrent Pregnancy Loss
European
Income $50K - $99K
Operations
4th of 4 Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
[Dr. Ahmad] very nice but I never talk with her or hear from her unless something is wrong or drastically changing. I stay under her care because I'm tied of changing clinics. She's the first not too focus on my weight issues but to inform and diagnose pcos...I've seen her 4 times in 3 years. My treatment is based on her schedule...She flat out said no to transferring more than one with no reason other than we don't do that.
The front desk women at hinsdale [clinic of Fertility Centers of Illinois] are unorganized, rude, and unpleasant...A sperm sample was fried, blood work forgotten and not sent to the lab, bills not sent to insurance and demanded to be paid before services could continue, waited several days for call back while my nurse was out for results, when miscarried I was asked to wait in the waiting room crying my eyes out, and blood was taken and the wrong label placed on it.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
She's very nice but I never talk with her or hear from her unless something is wrong or drastically changing. I stay under her care because I'm tied of changing clinics. She's the first not too focus on my weight issues but to inform and diagnose pcos. With that diagnosed I've learned how to manage my weight effectively and feel pregnant naturally. I miscarried but now know I can get pregnant.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Get to know your nurses.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
I've seen her 4 times in 3 years. My treatment is based on her schedule. She's out sick out vacation a lot and then her parents go to other doctors who are also very busy.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
My stim cycles were 14 days. My retrievals were a month of bcp and 20 days of lupron. VERY long cycles compared to others. Excuse was always that's what my body needs and these are normal lengths.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Sahar)
Sahar was by far the best part of going to this clinic.
Describe your experience with Fertility Centers of Illinois.
The front desk women at hinsdale are unorganized, rude, and unpleasant. I dread calling them and seeing them. Unfortunately, it's where my Dr is currently. Tinley park has Diane who is wonderful to work with!
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
Luckily I have insurance. The cost is ridiculous for one retrieval without medication was over $5000.
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
She flat out said no to transferring more than one with no reason other than we don't do that.
What specific things went wrong at Fertility Centers of Illinois?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Lost results
  • Provided conflicting information
  • Lost or damaged samples
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Fertility Centers of Illinois.
A sperm sample was fried, blood work forgotten and not sent to the lab, bills not sent to insurance and demanded to be paid before services could continue, waited several days for call back while my nurse was out for results, when miscarried I was asked to wait in the waiting room crying my eyes out, and blood was taken and the wrong label placed on it.
0
Doctor
Asima Ahmad
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
0
Clinic
Fertility Centers of Illinois
Warrenville
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 31 - 32
3 IUI
Uterine Fibroids
Unexplained
Income $100K - $199K
Teacher
2nd of 2 Docs
3 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Ahmad is very warm and patient. She takes her time explaining things and makes sure we fully understand and has no issue re-explaining things when we feel overwhelmed....has recommended many different financial opportunities to assist us in finding help. Dr. Ahmad is extremely personable, knowledgeable, and we feel very confident and satisfied with her as our doctor.
Strength: everyone at the clinic is completely personable. I don't dread going because I genuinely like seeing the nurses and everyone that works there. There all seem invested in us and our journey...We cannot think of anything on their end to improve on...[nurse] Michelle is amazing! She is kind and compassionate, while being informative. I always feel completely comfortable in her care.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad has such comforting bedside manner and puts us at ease when discussing our plans and treatments. She seems genuinely concerned and invested in our fertility journey. She has been accommodating and informative every step of the way so far.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
We highly recommend her to a prospective patient. This process can be overwhelming and she's a great doctor to help you navigate this process.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad is very warm and patient. She takes her time explaining things and makes sure we fully understand and has no issue re-explaining things when we feel overwhelmed. She knows we are struggling with the financial end and has recommended many different financial opportunities to assist us in finding help. Dr. Ahmad is extremely personable, knowledgeable, and we feel very confident and satisfied with her as our doctor.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
Since we were diagnosed with "unexplained infertility", and deemed healthy, we were first recommended to try timed intercourse with Letrozole and Chlomid for the first few months. After that, she suggested trying a few cycles of IUI. We had three procedures, all three unsuccessful with the last producing a chemical pregnancy. I had a small blockage in my uterus, or polyp, this whole time so before trying IVF, she suggested a hysteroscopy to remove the polyp. A few doctor's had seen it on my screenings but said it was not large enough to be an issue, but we agreed with Dr. Ahmad that it was best to remove it before starting IVF. We are now planning our IVF plan and hoping to get started ASAP.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Michelle Moore)
Michelle is amazing! She is kind and compassionate, while being informative. I always feel completely comfortable in her care.
Describe your experience with Fertility Centers of Illinois.
Strength: everyone at the clinic is completely personable. I don't dread going because I genuinely like seeing the nurses and everyone that works there. There all seem invested in us and our journey. Weakness: we have had a positive experience with the clinic. We cannot think of anything on their end to improve on.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
My husband and I are both teachers and our schools do not cover infertility treatments. Initially, on my insurance plan, 0% of costs were covered, so all of the initial screenings and testings were very costly. Because of this, we switched to my husband's insurance, which covers at least a few routine screenings. His insurance only covers basic testing like blood tests and ultrasounds, which isn't much but helps with the frequent testing. So far with the medications, IUIs, and procedures I would estimate that we've paid close $5,000. We will not have any coverage for IVF, so we are estimating to pay about $12,000 or so out of pocket.
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
We have not gotten to this stage yet.
10
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
9
NPS
9
Age 26 - 27
6 IUI
1 IVF
PCOS
Unexplained
South Asian
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She’s [Dr. Ahmad] was very patient and empathetic whenever we met...she would check kept an eye on the treatment and followed up in between to reassure us and answer our questions...Out 32 eggs we got 3 embryos and only 1 was viable for a transfer the other 2 had chromosomal abnormalities, I’m so glad we went with her recommendation and got the test done. We got the healthy embryo transferred and now I have a beautiful boy all thanks to her. I would choose her as my doctor if I need to go back again...
The clinic [Fertility Centers of Illinois] was very organized I was always able to reach nurse wasn’t kept on hold for too long...Even if we didn’t see the doctor that often I had piece of mind after I speaking with her. The entire staff was very helpful too, from the technician who did my ultrasounds to the lab assistant who drew my blood. Everyone had great bedside manner and made me feel at ease...
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
We met after to follow up with results and to get an idea of what the next step would be, she would check kept an eye on the treatment and followed up in between to reassure us and answer our questions.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
The treatment and all the tests can be overwhelming, along with the time it can take can but be hopeful
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
She’s was very patient and empathetic whenever we met.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
We did 2 IUI’s and the second one ended up being a chemical pregnancy. She told us we could go for IVF as it had a better chance, but our insurance needed us to complete 6 IUI’s so we did 4 more and got 3 negative pregnancies and 1 more chemical. when we finally went for IVF she strongly suggested us to do a genetic testing which we hesitated at first but went with it. Out 32 eggs we got 3 embryos and only 1 was viable for a transfer the other 2 had chromosomal abnormalities, I’m so glad we went with her recommendation and got the test done. We got the healthy embryo transferred and now I have a beautiful boy all thanks to her. I would choose her as my doctor if I need to go back again.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: sahar kohistani )
I had so many doubts throughout the treatment, I used to call my nurse Sahar regarding questions about the next steps current treatment almost everything, she was very communicative and patient. She always responded to my emails promptly. Even if we didn’t see the doctor that often I had piece of mind after I speaking with her. The entire staff was very helpful too, from the technician who did my ultrasounds to the lab assistant who drew my blood. Everyone had great bedside manner and made me feel at ease.
Describe your experience with Fertility Centers of Illinois.
The clinic was very organized I was always able to reach nurse wasn’t kept on hold for too long. The receptionist diane was very friendly. The other receptionists were very curt though. The wait time was just 5-10 minutes.
9
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fertility Centers of Illinois
Chicago/River North
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
6
NPS
9
Age 30
2 IUI
PCOS
Income $200K - $499K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Doesn't Recommend
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Ahmad] was open to my desires with my treatment and switched gears quickly and jumped right into discussing next steps which will be IVF. ... I have had minimal interactions with her. She is well put together, friendly, and knowledgeable. I was assigned to her after my original RE left the practice and she made the transition seamless- there was no break in my treatment.
The clinic [Fertility Centers of IL] is clean and updated. The staff is helpful and friendly. Going frequently to the clinic they even remembered me which was a nice touch. The atmosphere of the office puts you at ease. ... Michelle [nurse] is the sweetest she sat with me and thoroughly explained everything I would be expecting. Whenever I had questions she answered them promptly and made me feel at ease. Michelle made me feel like she was working solely for me though I know she had many other patients. She is friendly and kind. Michelle is very intelligent and I felt like I was getting the very best care with her. She was my nurse with both doctors so that also helped.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
From my previous description- I have had minimal interactions with her. She is well put together, friendly, and knowledgeable. I was assigned to her after my original RE left the practice and she made the transition seamless- there was no break in my treatment. She was highly recommended from my previous RE. I only met her before my 3rd IUI failed when we were to discuss next steps. She was straightforward but I felt she was still somewhat of a complete stranger though she knew so much about my history. I wish we could have had more of an introduction prior to that meeting or that during that meeting there was a moment of getting to know each other. She had stated a 4th IUI could be done but I was set on my previous REs recommendation of moving on after 3 IUIs. She heard what I said and switched gears immediately jumping right into discussion of IVF. I left feeling nervous but heard by her. I am looking forward to getting to know her as we begin IVF treatment. I am fully confident in her ability as my RE I just want to get to know her more.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Make sure you set time to get to know your RE more than just medical jargon and stats. You will be working very closely on an intimate subject with this person so being completely comfortable is key!
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
I felt somewhere in the middle. I dont believe its anything against her. My original RE left the practice as I was starting my first IUI so I got assigned to Dr. Ahmad. I unfortunately never got to meet her before my treatments - staff stated she would just be overseeing everything but following my previous REs protocol he had put in place. Having never done this before I thought nothing of it. It wasnt until right before our 3rd IUI failed that I met with her and she was straightforward and knowledgeable but felt like a complete stranger to me. I wish we had been able to "get to know" before that time. She stated trying a 4th IUI would be ok but with the first RE he recommended moving on after 3 so I informed her I wanted to follow through with that protocol. She was open to my desires with my treatment and switched gears quickly and jumped right into discussing next steps which will be IVF. Since there is currently a pandemic no treatment has begun so I have had minimal interactions with her so that is all I can really say about her as a physician. My original RE highly recommended her so I do feel confident with her as my RE and I look forward to getting to know her better as we follow into further treatment.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
For my first IUI 2.5 mg leteozole for 7 days followed by ovidrel shot and insemination was done. At my first monitoring appt it was found that 2.5mg wasnt enough so she upped it to 5mg letrozole. I ended up growing 3 mature follicles - her nurse told her to tell me to consider cancelling due to risks but if I wanted to we could proceed. My husband and I were fine with it and proceeded. That ended with negative pregnancy test. For our 2nd IUI we did 5mg letrozole right from the start for 7 days followed by ovidrel and insemination. My follicles were growing more slowly this time around - no reason was given as to why. I had one mature follicle. This resulted in another negative pregnancy test. For my 3rd IUI the protocol again remained the same 5mg letrozole for 7 days followed by ovidrel. this time 2 follicles grew to be mature but also ended in negative pregnancy test
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Michelle)
Michelle is the sweetest she sat with me and thoroughly explained everything I would be expecting. Whenever I had questions she answered them promptly and made me feel at ease. Michelle made me feel like she was working solely for me though I know she had many other patients. She is friendly and kind. Michelle is very intelligent and I felt like I was getting the very best care with her. She was my nurse with both doctors so that also helped.
Describe your experience with Fertility Centers of Illinois.
The clinic is clean and updated. The staff is helpful and friendly. Going frequently to the clinic they even remembered me which was a nice touch. The atmosphere of the office puts you at ease. It feels as if you are going to your weekly spa appointment.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
Office visits before insurance were around 235 for 15 minutes or a half hour I believe. My IUI including medication was around 800-900 that's with insurance. For IVF I was quoted 7300 not including medication and outside lab fees. I chose genetic testing which they have a flat fee of 2600. Freezing sperm is a flat fee of 600 followed by quarterly payments of 200. Freezing and storing embryos is a flat fee of 1500 for the first time/year.
6
Doctor
Asima Ahmad
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
6
NPS
5
Age 25 - 26
1 IUI
1 IVF
PCOS
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
The doctor [Dr. Asima Ahmad] is wonderful, she is very kind and easy to talk too. She always explains each step in detail and is quick to answer all my questions. She preformed my embryo transfer and also did the IUI, but did not do the egg retrieval. I like her as a person and as a doctor and feel very comfortable speaking to her about my situation and asking her questions....I started this process with medication and trying timed intercourse which did not work. We then moved onto one IUI cycle which also failed, and the doctor recommended moving right to IVF because IUI's didn't seem very likely to work with my situation (I have PCOS).
I communicate mostly with nurses [at Fertility Centers of Illinois]. My nurses have been changed on me twice with no notice and it leaves me feeling very unimportant and like I need to re-explain my entire situation. I don't feel like I have a great connection with my clinic as I hear a lot of other women do. There have also been quite a few times where they call me and seem very short and have no sympathy. I feel like the money aspect is more important to them then actually getting results and that is incredibly frustrating.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
The doctor is wonderful, she is very kind and easy to talk too. She always explains each step in detail and is quick to answer all my questions. She preformed my embryo transfer and also did the IUI, but did not do the egg retrieval. I like her as a person and as a doctor and feel very comfortable speaking to her about my situation and asking her questions.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Ask to speak directly to her when they call you. As I stated earlier the nurses handle the majority of the phone calls and regular visits which I understand, but she seemed much more compassionate and involved then the nurses, and I think asking to speak with her directly would make a patient feel more comfortable and confident with whats happening.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
When I am speaking directly to the doctor I feel like a human, however most of the time I do not actually see or speak with her, I communicate mostly with nurses. My nurses have been changed on me twice with no notice and it leaves me feeling very unimportant and like I need to re-explain my entire situation. I don't feel like I have a great connection with my clinic as I hear a lot of other women do. There have also been quite a few times where they call me and seem very short and have no sympathy. I feel like the money aspect is more important to them then actually getting results and that is incredibly frustrating.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
I started this process with medication and trying timed intercourse which did not work. We then moved onto one IUI cycle which also failed, and the doctor recommended moving right to IVF because IUI's didn't seem very likely to work with my situation (I have PCOS). I then started the IVF cycle and had the retrieval done and we got 17 eggs, 6 of which turned into embryos. I had a fresh transfer done which unfortunately failed as well. I have had 2 cancelled IVF transfers now one due to a change in insurance and the second one cancelled because my body quit responding to the medication and my lining wasn't thick enough. After that I went back in and had a consultation with the doctor and we are going to try a different medication protocol using only injectables and then doing the frozen transfer.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Yes, but it has changed multiple times.)
The receptionist was so rude and short with me every time I called that I ended up putting in a complaint. She now seems more pleasant but I'm sure its because she got talked too. The nurses are nice but when I am called with results it seems rushed and there's not much emotion. And as I have stated my nurse has been changed on me multiple times with no notice and that is very frustrating. This situation is so hard mentally, emotionally, physically AND financially; no woman should have to deal with a rude or crabby staff member.
Describe your experience with Fertility Centers of Illinois.
The best advice I can give another patient starting this process is to be your own cheerleader. Voice any and all questions and concerns, no matter what they are. Call them 20 times a day if that's what it takes. This is your body and your baby, you have every right to know exactly what is going on and why its going on. After all, you're paying an arm and a leg for all of this so speak up. The center itself is very clean and pleasant, the staff is nice, but you have to speak up for yourself because they can be very short. I wish they would work on making a better connection with their patients and call them for more then just mandatory results and to remind them to pay their bill (I think that is so sh*tty.)
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
I've spent about $5,000 so far. I don't know an exact amount.
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
For my situation my doctor has so far recommended only transferring one embryo at a time. She told me I have a very high risk of conceiving multiples and she wanted to cut down on that as it can be dangerous for myself and the babies. If this next frozen transfer does not work I will have some tests done and then we will discuss transferring 2 embryos.
What specific things went wrong at Fertility Centers of Illinois?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at Fertility Centers of Illinois.
There was one appointment I went in for, for ultrasound and bloodwork to monitor before my upcoming transfer, and no one ever called me with the results. I had to call them myself the next day and whoever answered the phone sounded annoyed and didn't seem to think it was a big deal. That made me very mad. Also with my last IVF transfer that was cancelled, I still cant believe how unsympathetic the nurse was about it. After taking all the medication and going to appointments every week just to have her call two days before the transfer and say "yeah sorry we have to cancel." like it was no big deal, it was really hard. I was so frustrated that the nurse didn't even seem to care. They really need to learn how to make better connections with their patients. It's not like they only see us once every few months or once a year like a regular doctor, we are there EVERY week, for months or even years and spend thousands of dollars there, they least they can do is show compassion. That is my biggest complaint with this place.
6
Doctor
Asima Ahmad
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 33 - 34
3 IUI
1 IVF
Male Factor
PCOS
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Ahmad recommended single embryo transfers due to my age and infertility cause... listened to our concerns and was always available to talk to us regarding any questions that we had. She talked to us in a professional manner always clear on the treatment choices and options that we had regarding the plan of care. She was flexible in meeting with us after a first failed IVF so we could have a better piece of mind...
I underwent an egg retrieval [at Fertility Centers of Illinois] that resulted in a freeze all due to high estrogen levels because of PCOS...Sahar [nurse] provided excellent instructions throughout my treatment at FCI. She was always available by phone or the patient portal (email) if I had any questions or concerns...Diane, with scheduling, is excellent and has such a good rapport with the patients that it makes things less stressful. The machine works like a well oiled machine, but maintains a personal touch even though they are busy. Patty, with ultrasound, is very sweet and caring making you feel uncomfortable as you get countless transvaginal ultrasounds. The ladies with bloodwork, especially Allison, are excellent. I can say that I had less bruises than I thought because they were so great at their jobs!
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad is extremely professional and intelligent, but is able to educate regarding the details of the entire fertility process. She explains plan of care in a way that is well understood while providing options to those who might be limited due to financial constraints. She truly wants you to succeed in your outcomes while providing realistic expectations.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
If overwhelmed, feel free to write down questions in advance so you are able to discuss them during your meeting with Dr. Ahmad
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad listened to our concerns and was always available to talk to us regarding any questions that we had. She talked to us in a professional manner always clear on the treatment choices and options that we had regarding the plan of care. She was flexible in meeting with us after a first failed IVF so we could have a better piece of mind.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
Underwent three failed IUIs, with the one first one in the downtown office and the final two at my home office in Warrenville. After this, I underwent an egg retrieval that resulted in a freeze all due to high estrogen levels because of PCOS. Dr. Ahmad wanted to wait before an embryo transfer due to the risk of OHSS. Underwent a frozen 5 day embryo transfer using Lupron protocol, which resulted in failed IVF #1. After that, underwent a 2nd frozen 5 day embryo transfer following estrogen protocol which resulted in a positive pregnancy test.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Sahar)
Sahar provided excellent instructions throughout my treatment at FCI. She was always available by phone or the patient portal (email) if I had any questions or concerns. She was always professional and there to tal k to me during the difficult and joyful times.
Describe your experience with Fertility Centers of Illinois.
FCI Warrenville provides excellent and flexible times in the morning during plan of care, which is especially convenient for people having to work full-time. It hardly ever affected my work schedule which made is easier and less stressful for me. Diane, with scheduling, is excellent and has such a good rapport with the patients that it makes things less stressful. The machine works like a well oiled machine, but maintains a personal touch even though they are busy. Patty, with ultrasound, is very sweet and caring making you feel uncomfortable as you get countless transvaginal ultrasounds. The ladies with bloodwork, especially Allison, are excellent. I can say that I had less bruises than I thought because they were so great at their jobs!
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
Dr. Ahmad recommended single embryo transfers due to my age and infertility cause.
10
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois
Warrenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 33 - 34
2 IVF
2 Egg Freezing
2 Embryo Freezing
Male Factor
Poor Egg Quality
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Ahmad is a very informative doctor that will talk to you in a way that most doctors are unable to. She has an easy going personality but is very determined to assist you with having a great outcome. You will feel this way your first time meeting her. She has a big heart and is very passionate about her work...my husband and I were educated on both single versus multiple embryo transfers. We are currently in this stage.
She [nurse at Fertility Centers of Illinois] has been a great part of our journey throughout this whole process. Sahar has such a down to earth personality that is so welcoming that the times I came in anxious into the office she made me feel calm and positive. She is also detailed and organized to the tenth degree...Due to our personal issue Dr. Ahmad and Sahar have and are assisting us with medicine. Their generosity is what helped us be able to move onto the second IVF retrieval.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad is like no other doctor my husband and I have ever met. She comes off as very genuine and down to earth. Every time we have met with Dr. Ahmad whether the news was bad or great, we know that she truly did all that she could to give us the best outcome. My first round of shots ended with not being able to go to retrieval due to the follicles not growing at the same rate. Though that news was upsetting, she spoke openly to us and explained why and how we would have a better outcome especially knowing how my body now reacted to certain medicines. The news that she had to present to us was difficult but by her telling us straight forward yet being empathetic made my husband and I proceed further with her. The second round of IVF I made it to retrieval yet after genetic testing all came back abnormal. We talked to her about how upsetting the news was and it was by talking to Dr Ahmad that made us proceed again. We took about a month to mentally take a break, but it was her that made us feel good about trying again. Recently I just had my retrieval with a great outcome of 6 embryos that came back normal from genetic testing! My husband and I are truly grateful to have Dr Ahmad with us throughout this difficult journey that we have been on.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Dr Ahmad is a very informative doctor that will talk to you in a way that most doctors are unable to. She has an easy going personality but is very determined to assist you with having a great outcome. You will feel this way your first time meeting her. She has a big heart and is very passionate about her work.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Walking into this clinic with my husband was both emotionally draining and made us both highly anxious. Every person that we talked to at the clinic made us feel as if our decision for this specific clinic was the best choice. Everyone was and has been very down to earth and truly genuine. I am very grateful that my husband and I are going through our IVF process here.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
Per my first retrieval I used Gonal F whereas on this second retrieval I used Follistim which produced a positive outcome of 6 embryos. She watched closely to all my levels, especially estrogen. Estrogen was something that kept increasing and i had to change the units per medicine at times.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Nurse Sahar Kohistani)
My husband and I are truly appreciative of Sahar K! She has been a great part of our journey throughout this whole process. Sahar has such a down to earth personality that is so welcoming that the times I came in anxious into the office she made me feel calm and positive. She is also detailed and organized to the tenth degree. The charts she makes me are so straightforward and easy to read it becomes one less thing to worry about when going through IVF. At times when I worked with other nurses per the downtown location I could not wait to talk to Sahar. Her way of stating information and explaining was different from the others. She is very genuine and empathetic. When going through rounds of IVF it takes a toll on one emotionally and mentally that I can say my husband are truly appreciative of everything she has done for us. From her promptness to answering my questions when anxiety was high to being empathetic when a round failed genetic testing. We are so thankful and blessed to have Sahar as our nurse throughout this whole journey!
Describe your experience with Fertility Centers of Illinois.
From the minute you walk into the door you are greeted by Diane who sets the tone for the office. Her positive, genuine personality is very welcoming. Your receptionist is someone you will have to work with every time and we are grateful she is so sweet and prompt. I also met with Patty and Allie throughout my rounds of IVF. At times they were the only two I saw during appointments due to needing an ultrasound and blood work. Both are the most sincere and positive people. For being 7am when I usually see them they are so easy to talk to and at times pretty funny! A personality that you will thank especially for being so early in the morning! All three are such caring individuals that again we are lucky to have chosen such a great clinic. Its an atmosphere that I never thought I would encounter during this process. For all of them, we are thankful!
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
During our second round of IVF my husband was laid off. We are still paying cobra for both of us due to his insurance covering some of the costs. Due to our personal issue Dr. Ahmad and Sahar have and are assisting us with medicine. Their generosity is what helped us be able to move onto the second IVF retrieval.
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
Yes my husband and I were educated on both single versus multiple embryo transfers. We are currently in this stage.
10
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois
Chicago/River North
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
1
NPS
3
Age 34 - 35
1 IVF
Anovulation
Tubal Blockage
Recurrent Pregnancy Loss
European
Income $50K - $99K
2nd of 2 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
Rushed out of all consults. Didn't go over anything in detail. Laughed at my questions. Didn't take time to hear me out about what's been going on with my body. ... After several rounds of nothing working, she [Dr. Ahmad] ended up telling me that she was out of options for me. ... My amazing nurse, Shanon, actually came up with my protocol ... I would also like to feel more secure in her drive to get me pregnant...I'm not sure how motivated she is.
No compassion at the front desk [Fertility Centers of Illinois]. Overall the office seems very cold. ... I did feel like a number there. Most of my ultrasounds were done by Cathy. She is very sweet and kind. ... Blood draw staff were nice and didn't hurt when poking. I can't remember the name of the girl who did my IUI's but she was very nice as well. ... I did that 3 times for IUI, but they all failed. Now I'm on to IVF.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
After several rounds of nothing working, she ended up telling me that she was out of options for me. My amazing nurse, Shanon, actually came up with my protocol and it worked! Dr. Ahmad is very sweet and seems very caring, but when it came time for me to ask my questions, I think she responded poorly many times...not always, but often she would laugh or just give a quick answer that made it seem like what I brought up wasn't really a valid point. I would also like to feel more secure in her drive to get me pregnant...I'm not sure how motivated she is. I would also like to see statistics specific to someone with my conditions and she work with such patients as far as what I might expect and what results I may see.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Be sure to do your research and push to get your questions answered relevantly.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Rushed out of all consults. Didn't go over anything in detail. Laughed at my questions. Didn't take time to hear me out about what's been going on with my body.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
I tried Gonal-F shots for 2 rounds, but my follicles never grew. Then I did 5 days of Femara and 2-3 days of Menopur (150iu) and was able to get my follicles to grow. I did that 3 times for IUI, but they all failed. Now I'm on to IVF.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Shanon Shroeder)
Shanon was amazing, sadly I just found out that she left FCI. :( She came up with my protocol and would always help me out trying to find meds b/c she knew I was 100% self pay. I'm unsure who is going to come in now, and FCI never gave us a heads up as to her leaving, so I'm pretty scared about who's going to come in.
Describe your experience with Fertility Centers of Illinois.
No compassion at the front desk. Overall the office seems very cold. Dr. Ahmad wasn't super compassionate either. Shanon is amazing to work with. I did feel like a number there. Most of my ultrasounds were done by Cathy. She is very sweet and kind. She always had suckers there for my daughter. Blood draw staff were nice and didn't hurt when poking. I can't remember the name of the girl who did my IUI's but she was very nice as well.
1
Doctor
Asima Ahmad
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Explained risks
1 of 5
Adaptability
3 of 5
3
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
2018, Successful
NPS
10
NPS
10
Age 28
2 IUI
1 IVF
Unexplained
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Ahmad has the best bedside manner. She was very thorough in explaining all of the testing, options, and treatment plans. She made it feel like the planning was a collaborative effort and was always realistic with our expectations. She never made us feel like "just a number" and always stated she was our biggest cheerleader. She made us feel like she truly cared in helping us start our family.
Very organized and personal. When I called in to schedule an appointment they [Fertility Centers of Illinois] knew who I was before I even stated my name. The front desk staff would address me by name and would always ask how my treatment plan is progressing. Kathy who does the Sonograms was amazing- she always answered all of my questions and really took her time. Our Nurse Michelle and Ahmad were great!
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad was amazing to work with! She was caring, compassionate and truly made us feel like she was there to help us meet our end goal of starting a family. She was very thorough in explaining all testing, treatment options and her best recommendations. She took the time to listen to our concerns and was always more than willing to answer ALL of my (many) questions. She is personable and never once made us feel like we were just another patient or "number". She was a cheerleader for us throughout this process. I would 100% recommend Dr. Ahmad to anyone who is going through infertility- you are in good hands.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Work with her- she is one of the best!
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad has the best bedside manner. She was very thorough in explaining all of the testing, options, and treatment plans. She made it feel like the planning was a collaborative effort and was always realistic with our expectations. She never made us feel like "just a number" and always stated she was our biggest cheerleader. She made us feel like she truly cared in helping us start our family.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
We did two IUI's one using Clomid the Second using Letrozle- both were unsuccessful. We did 1 egg retrieval which brought us 5 embryos and 1 successful fresh transfer- current pregnancy.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Michelle)
She was extremely caring- was amazing at follow up. She made us feel like she truly cared and was there for us. Always there to answer any questions or concerns.
Describe your experience with Fertility Centers of Illinois.
Very organized and personal. When I called in to schedule an appointment they knew who I was before I even stated my name. The front desk staff would address me by name and would always ask how my treatment plan is progressing. Kathy who does the Sonograms was amazing- she always answered all of my questions and really took her time. Our Nurse Michelle and Ahmad were great!
Describe your experience with your monitoring appointments at Fertility Centers of Illinois.
Very efficient, well-oiled machine. Typically always on time and you were in and out in no time.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
Organized- we worked with an IVF and Insurance Coordinator
10
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
5
NPS
7
Age 30
2 IUI
Male Factor
Unexplained
European
Income $50K - $99K
Marketer or PR
Only Doc Seen
IVF With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
I hardly ever saw her [Dr. Asima Ahmad] so I am not sure if she actually knows our infertility problems beyond the initial testing and the fact that our IUIs didn't work. I suspect I might have PCOS but she never looked much into it...IUIs using Femera. Currently using Lupron, Menopur, and Follistim for IVF. I have never received a reasoning why she chose these protocols...I just don't feel like I saw her enough to actually know. I usually talk to my nurse.
Had to cancel my first IUI [at Fertility Centers of Illinois] due to being given too high of a dose of medication. Also, I often have to ask for information because they don't give it very well...IUIs were around $3000-$4000. IVF is about $15000 with about $8000 in medications...She [Dr. Asima Ahmad] prefers to do one [embryo transfers] with us since we are young...I don't know if I feel like things are very personalized from patient to patient, but everyone is very nice to work with and helpful when we need it. I think they need better communication and explanations about things that will be happening and why.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
I hardly ever saw her so I am not sure if she actually knows our infertility problems beyond the initial testing and the fact that our IUIs didn't work. I suspect I might have PCOS but she never looked much into it.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Become friends with your nurse. Our nurse has been super helpful when it comes to questions and concerns.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
I just don't feel like I saw her enough to actually know. I usually talk to my nurse.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
IUIs using Femera. Currently using Lupron, Menopur, and Follistim for IVF. I have never received a reasoning why she chose these protocols.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Sahar Kohistani)
She is great about answering questions and addressing concerns that I have. She is pretty easy to reach when I need it and makes sure to explain anything I don't understand.
Describe your experience with Fertility Centers of Illinois.
I don't know if I feel like things are very personalized from patient to patient, but everyone is very nice to work with and helpful when we need it. I think they need better communication and explanations about things that will be happening and why.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
IUIs were around $3000-$4000. IVF is about $15000 with about $8000 in medications.
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
She prefers to do one with us since we are young.
What specific things went wrong at Fertility Centers of Illinois?
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Fertility Centers of Illinois.
Had to cancel my first IUI due to being given too high of a dose of medication. Also, I often have to ask for information because they don't give it very well.
5
Doctor
Asima Ahmad
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
Fertility Centers of Illinois
Warrenville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
10
Age 38
Diminished Ovarian Reserve
Black or African-American
Income $50K - $99K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
As a patient [of Dr. Ahamd] I feel informed every step of the way. I know what to expect and have been provided information about my medical situation. During each visit she answers any question that I may have and provides me with information and resources...This will be my first cycle with [her]. I will be using donor eggs as I have diminished ovarian reserve...She showed humor and didn't make everything so serious but also gave me facts about my situation. She smiled and made me feel welcomed.
Dr. Ahmad is great, the nursing staff [at Fertility Centers of Illinois] can do a better job with communicating with each other and/or with the patient. The patient shouldn't have to call to get information, rather, the information should be provided freely to them...[Dr. Ahmad] showed humor and didn't make everything so serious but also gave me facts about my situation. She smiled and made me feel welcomed.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
As a patient I feel informed every step of the way. I know what to expect and have been provided information about my medical situation. During each visit she answers any question that I may have and provides me with information and resources.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
To relax and trust the process.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
I felt like a human based on the way she communicated with me. She showed humor and didn't make everything so serious but also gave me facts about my situation. She smiled and made me feel welcomed.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
This will be my first cycle with Dr. Ahmad. I will be using donor eggs as I have diminished ovarian reserve.
Describe your experience with the nursing staff at Fertility Centers of Illinois.
Communication wasn't as great as I wanted but I received the information that I needed.
Describe your experience with Fertility Centers of Illinois.
Dr. Ahmad is great, the nursing staff can do a better job with communicating with each other and/or with the patient. The patient shouldn't have to call to get information, rather, the information should be provided freely to them.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
My insurance doesn't cover IVF so all cost associated with IVF will be an out of pocket expense for me.
10
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
7
NPS
9
Age 30
2 IUI
1 IVF
Male Factor
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Dr. Ahmad is a caring doctor who takes the time to listen to your concerns and make you understand the whole process...Dr. Ahmad listened to us and told us how many iuis we should try before moving on, we did letrazole with our iuis. For ivf we did menapur, gonal f and ganareliz. She chose this as I had good egg reserves I am going and have had a natural pregnancy before. I did have good egg Production...She recommends single embryo as the risk of multiples can be a high risk pregnancy...Dr. Ahmad took the time to explain everything in a way we could understand. She gave us her real opinion on our outcome.
This is an excellent place [FCI] down to the receptionist and lab people. They are all so sweet and kind I cant imagine going anywhere else. They always have smiles on their faces and are willing to answer any questions you have...Sahar [nurse] made you comfortable and explained things very well. She was easy to communicate with and always got ahold of me...I had a financial person keep in touch with me...Dr. Ahmad took the time to explain everything in a way we could understand. She gave us her real opinion on our outcome...She also made us feel like we could relate to her as she informed us about her fertility issues,which made her more human.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad is a caring doctor who takes the time to listen to your concerns and make you understand the whole process. She is honest to how the treatment goes so you know what to expect. She also made us feel like we could relate to her as she informed us about her fertility issues,which made her more human.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Bring all your questions.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad took the time to explain everything in a way we could understand. She gave us her real opinion on our outcome.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
Dr. Ahmad listened to us and told us how many iuis we should try before moving on, we did letrazole with our iuis. For ivf we did menapur, gonal f and ganareliz. She chose this as I had good egg reserves I am going and have had a natural pregnancy before. I did have good egg Production
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Sahar)
Sahar made you comfortable and explained things very well. She was easy to communicate with and always got ahold of me
Describe your experience with Fertility Centers of Illinois.
This is an excellent place down to the receptionist and lab people. They are all so sweet and kind I cant imagine going anywhere else. They always have smiles on their faces and are willing to answer any questions you have.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
I had a financial person keep in touch with me
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
She recommends single embryo as the risk of multiples can be a high risk pregnancy.
7
Doctor
Asima Ahmad
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Fertility Centers of Illinois
Warrenville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
10
NPS
9
Age 42
Diminished Ovarian Reserve
Black or African-American
Income $100K - $199K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Ahmad cares about you as an individual and makes it very easy to talk with her. She become one of girlfriends.... Dr. Ahmad is interested in your story and if she can give us all babies she would. She upfront and would try her hardest with hope of making your dreams of motherhood come true. She keeps a warm smile on her face that is inviting and is needed for such a delicate situation....Be upfront and honest with her because she really wants to help.
The staff [Fertility Center of IL] is compassionate and would always greet you with a smile. The office is very busy so do not expect to be seen at your scheduled appointment time. I have waited for 30minutes needing a blood draw and ultrasound.... Dr. Ahmad is interested in your story and if she can give us all babies she would. She upfront and would try her hardest with hope of making your dreams of motherhood come true. She keeps a warm smile on her face that is inviting and is needed for such a delicate situation.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad is interested in your story and if she can give us all babies she would. She upfront and would try her hardest with hope of making your dreams of motherhood come true. She keeps a warm smile on her face that is inviting and is needed for such a delicate situation.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Be upfront and honest with her because she really wants to help.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad cares about you as an individual and makes it very easy to talk with her. She become one of girlfriends.
Describe your experience with Fertility Centers of Illinois.
The staff is compassionate and would always greet you with a smile. The office is very busy so do not expect to be seen at your scheduled appointment time. I have waited for 30minutes needing a blood draw and ultrasound.
10
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Fertility Centers of Illinois
Warrenville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018 - 2019, Successful
NPS
10
NPS
10
Age 38 - 39
4 IUI
1 IVF
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Asima Ahmad] treated us with respect and helped us understand each step that we did and not like we were just a number but a human that was trying to get help to have a baby... She made sure that we were comfortable with what we were doing and made sure that if we had any questions, that she would answer them for us. She made us feel very welcome and made us feel good while going through the procedures and processes we did.
[Staff at Fertility Centers of Illinois was] Very welcoming and worked around my work schedule for appointments as to I do not have a set schedule and my hours are all over the place. Love that they open at 6:30 in the morning. Be prepared for a lot of blood work. The one at the Tinley office, Crystal, was very good and got my veins on the first try and always knew that I needed to have the smaller needle to draw the blood...kept us going and talked to us like we were not just another person. They made us feel very welcome, like family. Michelle kept us very informed as far as the meds and what the next step would be. She helped in making sure the insurance stuff was all taken care of.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
She made sure that we understood what was going on when we would see her for a visit. She made sure that we were comfortable with what we were doing and made sure that if we had any questions, that she would answer them for us. She made us feel very welcome and made us feel good while going through the procedures and processes we did.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Trust her judgement. Don't be afraid to ask questions
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
She treated us with respect and helped us understand each step that we did and not like we were just a number but a human that was trying to get help to have a baby.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
I did overstimulate for the egg retrievals so she understood what to do if we have to do it again. She would adjust the other medicines/shots I was on to what they needed to be so we didn't over react to the meds. It was up to us to do the 4 rounds of IUI and she helped us every step of the way. Even tho the IUI's did not result in a positive pregnancy, she never let us down and help us with the IVF procedure. She did not make us feel like we were failures. She made us feel very positive.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Michelle)
They were all really good at the clinic. They did not look down on us when we had the 4 negatives but kept us going and talked to us like we were not just another person. They made us feel very welcome, like family. Michelle kept us very informed as far as the meds and what the next step would be. She helped in making sure the insurance stuff was all taken care of.
Describe your experience with Fertility Centers of Illinois.
Very welcoming and worked around my work schedule for appointments as to I do not have a set schedule and my hours are all over the place. Love that they open at 6:30 in the morning. Be prepared for a lot of blood work. The one at the Tinley office, Crystal, was very good and got my veins on the first try and always knew that I needed to have the smaller needle to draw the blood.
Describe your experience with your monitoring appointments at Fertility Centers of Illinois.
I liked that I could go in before work and they open at 6:30 AM. The only thing is that when I would do the 6:30 appointments, they were not always ready and I would have to wait at least 10 minutes before being seen. I had to get to work so I was on a tight schedule as to it is a half hour from my work.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
My insurance actually covered almost all of the procedures/meds.
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
They did want us to do 2 embyro transfers instead of 1 but they did not hesitate tho and push us to change our mind when we only wanted to do 1.
10
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 33 - 34
Anovulation
PCOS
Tubal Blockage
European
Income $50K - $99K
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. Asima Ahmad] was very knowledgeable and kind. ... She actually did my Sonohysterogram procedure herself which I liked because my other clinic had nurses doing all of the procedures including the IUI. ... She knew a lot about PCOS which made me feel very comfortable. ... We were only doing diagnostics ... It is a tough situation that can bring a lot of hope but also a lot of heartache.
The staff [at Fertility Centers of Illinois] was very helpful. I didn't spend too much time with them before I quit going. The office is nice and comfortable and they have access to all of the technology needed. Weakness would be file maintenance and organization. ... I explained this previously, but the nurses would not have my test results in my file when they were readily available to them.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
She was very knowledgeable and kind. She knew a lot about PCOS which made me feel very comfortable. She actually did my Sonohysterogram procedure herself which I liked because my other clinic had nurses doing all of the procedures including the IUI.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
No advice. Just be prepared emotionally anytime you go to a fertility clinic. It is a tough situation that can bring a lot of hope but also a lot of heartache.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Some staff was kind others were very sterile.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
We were only doing diagnostics
Describe your experience with the nursing staff at Fertility Centers of Illinois.
They were all very nice, but I constantly had to make sure they had my test result paperwork. I live out of state but close. I did some testing local to me. They would constantly misplace my results or not have them available when they were accessible to them.
Describe your experience with Fertility Centers of Illinois.
Nice clinic. The staff was very helpful. I didn't spend too much time with them before I quit going. The office is nice and comfortable and they have access to all of the technology needed. Weakness would be file maintenance and organization.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
Out of pocket around $500 for diagnostics only
What specific things went wrong at Fertility Centers of Illinois?
  • Lost paperwork
  • Lost results
Describe the specific things that went wrong at Fertility Centers of Illinois.
I explained this previously, but the nurses would not have my test results in my file when they were readily available to them. I live out of state and did some testing local to me. I would constantly have to make sure all of the correct information made it to my chart.
9
Doctor
Asima Ahmad
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
4 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Consult
NPS
10
NPS
10
Age 32
European
Income $100K - $199K
Graphic Designer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Before meeting with Dr. Ahmad, my husband and I were very apprehensive and uneasy discussing this topic. Something so intimate can be awkward, but [she]...eased any anxiety we had...She was very knowledgable and provided answers to our questions as well as additional resources to explore...We felt very comfortable speaking with Dr. Ahmad during our initial consultation.
[Fertility Centers of Illinois] makes sure you are comfortable every step of the way. They are willing to provide help and assistance as well as provide answers to any questions or concerns you may have... The nursing staff has been very kind and willing to help. They provided us with a comprehensive 'to-do' list, to be completed before treatment...We have not started treatment just yet. We have only had our first consultation and are in the process of completing our diagnostic testing.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
Before meeting with Dr. Ahmad, my husband and I were very apprehensive and uneasy discussing this topic. Something so intimate can be awkward, but Dr. Ahmad made us feel comfortable and eased any anxiety we had.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Be sure you are aware of your family health history and try to be as thorough as possible when filling out paperwork.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
We felt very comfortable speaking with Dr. Ahmad during our initial consultation. She was very knowledgable and provided answers to our questions as well as additional resources to explore.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
We have not started treatment just yet. We have only had our first consultation and are in the process of completing our diagnostic testing.
Describe your experience with the nursing staff at Fertility Centers of Illinois.
The nursing staff has been very kind and willing to help. They provided us with a comprehensive 'to-do' list, to be completed before treatment.
Describe your experience with Fertility Centers of Illinois.
This clinic makes sure you are comfortable every step of the way. They are willing to provide help and assistance as well as provide answers to any questions or concerns you may have. They have been cautious during COVID and our first appointment was done virtually.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
We are still in the beginning stages of testing and treatment, so that has not yet been determined.
10
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
5
NPS
5
Age 30 - 31
1 IVF
Anovulation
Endometriosis
PCOS
Tubal Blockage
Income $100K - $199K
Teacher
2nd of 4 Docs
4 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
She [Dr. Ahmad] was very personable and compassionate but she was not an endometriosis expert and should have referred me instead of trying to handle my extreme case herself without the knowledge or experience. She also does not do surgeries which is a red flag because she can’t physically diagnose endo, you have to go to another doctor to have surgery.
Strengths- small clinic [FCI], quick response times, easy access to doctor, loved Melody at the front desk. Short wait times in the waiting room. Great ultrasound tech Cathy and phlebotomist Crystal. Weakness-You have to go to multiple locations for different procedures. River north office for retrieval and transfers. Your doctor might not be the one performing procedures.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
She was very personable and compassionate but she was not an endometriosis expert and should have referred me instead of trying to handle my extreme case herself without the knowledge or experience. She also does not do surgeries which is a red flag because she can’t physically diagnose endo, you have to go to another doctor to have surgery.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Do not go to her if you have endometriosis. Trust your gut. Advocate for yourself!
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Small clinic, quick response time
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Michelle Moore )
Michelle was forgetful and I often had to remind her of things or call multiple times. She was also not very personable or compassionate
Describe your experience with Fertility Centers of Illinois.
Strengths- small clinic, quick response times, easy access to doctor, loved Melody at the front desk. Short wait times in the waiting room. Great ultrasound tech Cathy and phlebotomist Crystal. Weakness-You have to go to multiple locations for different procedures. River north office for retrieval and transfers. Your doctor might not be the one performing procedures.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
$14,000
What specific things went wrong at Fertility Centers of Illinois?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Fertility Centers of Illinois.
Dr. Ahmad should have referred me to an endo specialist instead of trying to “fix me” herself because she only made my endo worse by ignoring it and put me at risk by doing egg retrieval with massive endometriomas on my ovaries.
5
Doctor
Asima Ahmad
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2021 - 2022, Consult
NPS
9
NPS
9
Age 45 - 46
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Asima Ahmad] has been a very informative, understanding and supportive doctor. My experience has been good overall and I feel confident that I have a good chance of achieving my dream of parenthood through IVF...Dr Ahman took time out to listen to my concerns and is willing to give me a chance despite advanced maternal age.
This clinic [Fertility Centers of Illinois] has multiple locations making it pretty convenient for patients commuting. The atmosphere and staff are inviting and comforting and the clinic does a great job at keeping you informed of your next steps...Dr Ahman took time out to listen to my concerns and is willing to give me a chance despite advanced maternal age.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
Dr Ahmad has been a very informative, understanding and supportive doctor. My experience has been good overall and I feel confident that I have a good chance of achieving my dream of parenthood through IVF.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Don't be afraid to ask questions and stay encouraged.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Dr Ahman took time out to listen to my concerns and is willing to give me a chance despite advanced maternal age.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
I'm going to be starting a new cycle soon. Dr Ahmad found that I was dealing with hypothyroidism, unbeknownst to me. I'm currently treating this and will be starting a new cycle soon.
Describe your experience with the nursing staff at Fertility Centers of Illinois.
The nursing staff are friendly and engaging.
Describe your experience with Fertility Centers of Illinois.
This clinic has multiple locations making it pretty convenient for patients commuting. The atmosphere and staff are inviting and comforting and the clinic does a great job at keeping you informed of your next steps.
9
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 31
Male Factor
Income $100K - $199K
2nd of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Asima Ahmad] went above and beyond to help me understand the process. As a self pay customer she also provided different grants and studies that were going on to help me with the cost...he mood was always light and not so serious, which helped me to relax in such a stressful situation...We just finished the evaluation. The outcome for us would be iui or Ivf...She was very understanding and helped me in every step of the way.
Just being compassionate about their clients is their [Fertility Centers of Illinois] strength. I appreciate that I could understand what the doctor [Dr. Ahmad] was telling me. She wasn’t using huge doc terms. It was almost like she was on my level. I would say they could probably improve on calling the patients back quicker...She went above and beyond to help me understand the process. As a self pay customer she also provided different grants and studies that were going on to help me with the cost.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
She explained things in a way I would understand. She was very understanding and helped me in every step of the way. The mood was always light and not so serious, which helped me to relax in such a stressful situation.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
You would be in great hands and don’t stress! She will help in anyway possible!
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
She went above and beyond to help me understand the process. As a self pay customer she also provided different grants and studies that were going on to help me with the cost.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
We just finished the evaluation. The outcome for us would be iui or Ivf.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Michelle )
They were great!
Describe your experience with Fertility Centers of Illinois.
Just being compassionate about their clients is their strength. I appreciate that I could understand what the doctor was telling me. She wasn’t using huge doc terms. It was almost like she was on my level. I would say they could probably improve on calling the patients back quicker.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
Paying out of pocket
10
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois
Chicago/River North
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unsuccessful
NPS
8
NPS
8
Age 38
Uterine Fibroids
Black or African-American
Income $100K - $199K
1st of 2 Docs
3 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Ask as many questions as you like because she [Dr. Asima Ahmad] will take the time to explain what you need to know...Dr. Ahmad has a wealth of knowledge and completely took the time to explain the process to my husband and I. During my miscarriage she called me every day to ensure I was physically okay which meat alot to us. I am grateful for her level of support to our difficult time.
The front desk ladies were rude to me each time I arrived [at Fertility Centers of Illinois]. Because I have thick skin I ignore it until my second IUI. I had enough and called to complain. The process is stressful enough without the staff being rude. After my complaint they had a new attitude...I can not say enough about nurse Mitchell. Very knowledgeable and amazing bedside manner. She helped me when I wanted to give up on the process. Thank you!...
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad has a wealth of knowledge and completely took the time to explain the process to my husband and I. During my miscarriage she called me every day to ensure I was physically okay which meat alot to us. I am grateful for her level of support to our difficult time.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
Ask as many questions as you like because she will take the time to explain what you need to know.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Mitchell)
I can not say enough about nurse Mitchell. Very knowledgeable and amazing bedside manner. She helped me when I wanted to give up on the process. Thank you!
Describe your experience with Fertility Centers of Illinois.
The front desk ladies were rude to me each time I arrived. Because I have thick skin I ignore it until my second IUI. I had enough and called to complain. The process is stressful enough without the staff being rude. After my complaint they had a new attitude.
What specific things went wrong at Fertility Centers of Illinois?
  • Failed to call in prescriptions to pharmacy
8
Doctor
Asima Ahmad
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 30
Black or African-American
Income $0 - $49K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Dr. Asiam Ahmad gave a warm welcome to my partner and I. She was very open as if we met before. Dr. Ahmad presented herself in a very professional manner and very professional with communicating. Her personality gave me a feel of knowing she truly care and love her patients within and outside of her profession.
Being a new patient I've been in communication with the coordination team [at FCI]. They supplied all the information needed for my appointment with Dr. Ahmad. Details were given of any changes immediately. The communication to patient was very straightforward. The methods of contacts were used efficiently. Customer Service answered questions and concerns, as well as, gave excellent resources. I was given instructions on how to proceed with my appointment during this time. Yet, it could not have been in the office setting but telecommunication was very equivalent. The clinics have done everything to ensure patients get the same treatment and one on one time with their doctor. They have went above and beyond for their patients
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
My experience as a patient with Dr. Asima Ahmad was amazing. I have took time out to choose the doctor myself and Dr. Ahmad was the best doctor for my partner and I. I took time to read her profile entirely to ensure I have a clear understanding of who she was, her educational background, why she chose this field, and her passion to working within the fertility area. I love how passionate Dr. Ahmad is about her profession and what she do. At first I was kind of nervous about everything, from the consultation to the procedure. After reviewing her profile, she gave me a lot more confidence. Dr. Ahmad has a strong mind in everything. Her knowledge on every procedure that she has come across is quite powerful. With certain questions asked, she's able to tell you what procedure works best for you and your partner. She have strong beliefs of family planning and helping those who wants to start/complete their family. My partner and I have been planning to complete our family for about a year now. We are a couple of the same sex. I have done plenty of research on the different procedures offered. I came upon two different procedures that inspired me. One of the procedures was "IVF reciprocal" and the other is called "InvoCell." I read about these procedures on the Fertility Centers of Illinois. Although, both procedures helps in the same way, the InvoCell offers a more natural way. During my consultation with Dr. Ahmad, she gave detailed information and helped me understand the difference between the both. She answered questions and concerns from my partner and I with no hesitation or doubts. Dr. Asima Ahmad is a very strong individual. Her deliverance is exceptional. Her personality is amazing as she welcome her patients and help them throughout their journey. She also have a strong educational background and her passion for working in this to help those that may feel like it's impossible. Dr. Ahamd makes it possible. She a great coach. She gave my partner and I helpful resources to help guide us through our journey. I don't feel like Dr. Ahmad had any weakness. Everything about her and what stands behind her name is STRONG! Dr. Asima Ahmad was simple amazing!
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
One piece of advice that I would give a prospective patient is that Dr. Ahmad is the best. Her knowledge about what she do is very clear. She knows her stuff! I would highly recommend Dr. Ahmad to anyone who seeks help within fertility. She very warm welcoming and is 100% there for her patients.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
Due to COVID-19 my consultation was through telecommunication. I felt like a human rather than a number. Dr. Asiam Ahmad gave a warm welcome to my partner and I. She was very open as if we met before. Dr. Ahmad presented herself in a very professional manner and very professional with communicating. Her personality gave me a feel of knowing she truly care and love her patients within and outside of her profession.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
I have not had any treatments just yet. Dr. Ahmad did give me detailed information about the strategies and protocols used in each procedure (IVF/InvoCell).
Describe your experience with the nursing staff at Fertility Centers of Illinois.
I have not communicated with the nurses just yet.
Describe your experience with Fertility Centers of Illinois.
Its kind of difficult to determine at this time due to COVID-19. Being a new patient I've been in communication with the coordination team. They supplied all the information needed for my appointment with Dr. Ahmad. Details were given of any changes immediately. The communication to patient was very straightforward. The methods of contacts were used efficiently. Customer Service answered questions and concerns, as well as, gave excellent resources. I was given instructions on how to proceed with my appointment during this time. Yet, it could not have been in the office setting but telecommunication was very equivalent. The clinics have done everything to ensure patients get the same treatment and one on one time with their doctor. They have went above and beyond for their patients
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
The different components of the cost of treatment for the procedure is IVF($10,000-$15,000) and Invocell($7,000). Invocell is more cost efficient because it a more natural way. Not so much of in laboratory work. IVF requires more laboratory work, doctor visits, and more medications.
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
Dr. Ahmad had a strong preference on multiple embryo transfer. She stated that although some embryos are mature enough to be placed inside the uterus, some things can possibly happen where it can lead to not being able to fully develop. If you consider using a single embryo in this situation, the worst case is that you would have to go through the procedure all over again. If multiples are placed, one may be more mature than the other giving a higher chance of a positive pregnancy and/or a chance of multiple births.
10
Doctor
Asima Ahmad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Fertility Centers of Illinois
Glenview
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
8
NPS
9
Age 35
Unexplained
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Every time I’ve seen her [Dr. Ahmad] she always has a smile on her face. I’ve had to bring my son in with me one I’ve had a procedure done and she was talking to him and just being very friendly while doing my procedure. This second transfer I just did, Was unsuccessful so I go in next week to meet with her to see where we go from here. I can’t honestly point out any weaknesses just yet.
The location of the clinic [Fertility Centers of Illinois] is great, easy to get in and out. There is plenty of parking available. I feel like for the most part you don’t wait any longer than 10-15mins from your apt time. The front desk staff is friendly and helpful. Weaknesses I feel like sometimes calls are not returned and it’s up to you to follow up with another phone call. Other than that I feel like the clinic is ran well.
How was your experience with Asima Ahmad at Fertility Centers of Illinois?
Dr. Ahmad has a very sweet personality. Every time I’ve seen her she always has a smile on her face. I’ve had to bring my son in with me one I’ve had a procedure done and she was talking to him and just being very friendly while doing my procedure. This second transfer I just did, Was unsuccessful so I go in next week to meet with her to see where we go from here. I can’t honestly point out any weaknesses just yet.
What's one piece of advice would you give a prospective patient of Asima Ahmad at Fertility Centers of Illinois?
I always tell my friends that I’m referring to be upfront and honest and ask any question that comes to mind. If the doctor your are dealing with does not answer your questions throughly or gives you the vibe that they aren’t taking you seriously, you need to move on. This process is way to draining and to end up with a doctor you are unsure about or doesn’t give you good vibes is just not worth it. Find your match. I can honestly say so far I feel very comfortable with my decision of seeing Dr. Ahmad.
During treatment, were you treated like a number or a human with Asima Ahmad at Fertility Centers of Illinois?
My first impression of Dr. Ahmad was great, she’s wonderful very warm and yet upfront and honest. This was my second transfer, but first with Dr. Ahmad. This last transfer I did not feel like my office/ nurse was organized. Sometimes I would call and not get a call back. Other times they would call and would be a little lost on what my next steps would be. Asking me what I have and haven’t done. Overall, the environment in the office was very friendly most of the same staff from when my previous doctor was there. I feel like maybe they are still trying to work out a few kinks with a new doctor coming in.
Describe the protocols Asima Ahmad used in your cycles at Fertility Centers of Illinois and their degree of success.
So this past transfer Dr. Ahmad used to the same protocol as my last Dr. because it was successful. I started on BC for a few weeks then started Lupron shots( dosage was different /lower from my first transfer. Im unsure why but I plan on asking next week). Then from that we started estrogen patches and vaginal inserts along with progesterone inserts. The week of transfer we started progesterone in oil. It was a lot but because it worked my first transfer we figured we would try it again, but we were unsuccessful this time.
Describe your experience with your nurse at Fertility Centers of Illinois. (Assigned nurse: Michelle)
So my first and second transfer was the same nurse. The first round I thought she was on top of her game very organized. The second round I felt like things were a little out of sorts. I wasn’t always getting call backs when I requested them. Had an issue with medicine not being ordered I also felt like because I had done this before she felt like she wasn’t as clear with directions as she was the first round. It could all be because of the change in doctors , we’ll see how the third round goes in a couple weeks.
Describe your experience with Fertility Centers of Illinois.
The location of the clinic is great, easy to get in and out. There is plenty of parking available. I feel like for the most part you don’t wait any longer than 10-15mins from your apt time. The front desk staff is friendly and helpful. Weaknesses I feel like sometimes calls are not returned and it’s up to you to follow up with another phone call. Other than that I feel like the clinic is ran well.
Describe the costs associated with your care under Asima Ahmad at Fertility Centers of Illinois.
I think this last round of treatment was just under $3,000.
Describe Asima Ahmad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Fertility Centers of Illinois.
Because I was able to get pregnant I was just miscarrying because of genetic issues with embryo, they only recommended transferring one embryo. With my first successful pregnancy I ended up with severe preeclampsia at 35 weeks which resulted in an emergency c-section. I totally understand why they one want to transfer one rather then two embryos in my case.
What specific things went wrong at Fertility Centers of Illinois?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at Fertility Centers of Illinois.
I didn’t realize until the day I had to start my estradiol that it was never ordered by my nurse. It was both our mistakes because she does send a chart by email with what day you start and stop what medicine. I knew I had to take Estradiol but when I saw endometrium in the medicine delivery I for some reason thought it was the same thing until the day I had to start and realized it was never ordered. So I had to call and have an on call nurse order it to my local pharmacy.
8
Doctor
Asima Ahmad
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Fertility Centers of Illinois
Tinley Park (closed)
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5

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