Benjamin Sandler

RMA of New York

Rated 6.8
Strongly recommend: 40%Neutral: 27%Don't recommend: 33%6.8
40% strongly recommend
34 reviews
Humanity
7.5
7.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.2
7.2
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.4
5.4
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.9
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U of Monterrey
Residency
Michael Reese Hospital
Fellowship
Mount Sinai

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Benjamin Sandler works in 1 office at

RMA of New York
Rated 8.2
Strongly recommend: 65%Neutral: 18%Don't recommend: 17%8.2

Explore Clinic
NY - Eastside
635 Madison Ave., 10th Floor
New York, NY 10022

34 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
8
NPS
8
Age 42 - 45
8 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Accountant
2nd of 2 Docs
7 Fertility Medications With Other Docs
Neutral
Neutral
Successful
Dr Sandler is very blunt and to the point - he will go over expectations and crush them if you are aiming too high, but he is more often than not right. He is experienced, knowledgeable, and keeps informed of the latest development...very standard treatments, dosage based on age and regular antagonist...
large clinic [RMA of New York], well -organized, been doing this for over 15 years and have grown. Expect long lines sometimes, but once in the routine, steps are easy to follow- they work with most insurances. another helpful tip is that they allow off-site monitoring that is really great if you dont live close to RMA- but hte facility has to have an agreement with them.
How was your experience with Benjamin Sandler at RMA of New York?
Dr Sandler is very blunt and to the point - he will go over expectations and crush them if you are aiming too high, but he is more often than not right. He is experienced, knowledgeable, and keeps informed of the latest development.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Stick to the facts, ask questions, asks if anything an be different - ie different treatment course, adding something else - do your research before meeting with any doctor.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Large practice, too many patients but also as a result quite experienced on what to expect after a treatment.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
very standard treatments, dosage based on age and regular antagonist (menopur, gonal, cetrotide with HCG trigger). Tried estrogen or the low-flare and it didnt work for me; adding chlomid worked better in increasing the number of eggs/embryos but not their quality. Results varied, not sure if any of the treatment "changes" made a real difference.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Katrina )
warm, informative and a great communicator team of nurses. dont get frustrated that they take some time (a few hours) to get back to you; they have a lot of patients but are really nice. Care coordinators have been excellent too- respond on time and to any questions you have - the supporting team ae well-organized, know their processes and help out as much as they can.
Describe your experience with RMA of New York.
large clinic, well -organized, been doing this for over 15 years and have grown. Expect long lines sometimes, but once in the routine, steps are easy to follow- they work with most insurances. another helpful tip is that they allow off-site monitoring that is really great if you dont live close to RMA- but hte facility has to have an agreement with them.
Describe your experience with your monitoring appointments at RMA of New York.
pre covid it was more than a cattle call - full to the brim! nowdays it is by appointment only making thins much easier.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
when covered by insurance, at 3K per cycle (including PGS, w/o medications) when privately paid 6-8k for stimming and retrieval, anesthesia was additional + copays for visits
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
due to age, that not negotiable for this practice
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at RMA of New York.
prescription to freedom fertility were delayed not to the point of jeopardizing anything- just keep an eye -follow through with the team.
8
Doctor
Benjamin Sandler
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2021, Successful
NPS
4
NPS
10
Age 38 - 41
3 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
European
Income $100K - $199K
Lawyer
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Successful
While acknowledging his [Dr. Benjamin Sandler] extensive expertise, I found his attitude very cold and uninterested limiting his answers to a standardized negative approach, always referring to the unlikelihood of success due to my age (40 yrs old)...often feel like I was asking really stupid questions. I never felt comfortable, but I trusted his expertise and it worked.
it [RMA of New York - Eastside] seemed a bit of a production factory as in the morning during the monitoring timeframe it was often overly crowded and a bit stressful. With the new covid measures, it was incredibly well organized, I never had to wait more than 5 minutes at the monitoring visits, and I found the new system of having a set time for each patient to have the monitoring visits really efficient. If this system will continue to be in place after all covid measures will be lifted, I think it will be in the best interest of everyone.
How was your experience with Benjamin Sandler at RMA of New York?
As a patient, I was hoping to have some empathy shown during the visits, on the contrary, even when I was making optimistic remarks such as "this is the third egg retrieval and the number of eggs triplicated from the first one", his feedback would be "not many of those eggs will be good ones". So yes, stating the truth, but unnecessary in a situation where I was clearly making a positive remark to cheer myself up from the previous negative outcomes. Also the attitude in responding to my questions made me often feel like I was asking really stupid questions. I never felt comfortable, but I trusted his expertise and it worked.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
I acknowledge his expertise and the last of the 3 egg retrievals was performed by him, which was excellent and unlike previous experiences I did not have any negative side effect nor bleeding (despite the triplicated number of eggs retrieved). The last embryo transfer was also done by him and it was really smooth and it worked well.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
While acknowledging his extensive expertise, I found his attitude very cold and uninterested limiting his answers to a standardized negative approach, always referring to the unlikelihood of success due to my age (40 yrs old).
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
As my age was increasing, the protocols changed. Initially I took a lot of Menopur and Gonal-f injections, then the most recent protocol was the following: (first 5 days) 2 powder vials of Menopur (evening) 200 mg of Clomiphene Citrate (evening) 200 IU of Gonal/F (morning) (next 3 days) 250 mcg of Cetrotide injection (evening) 3 powder vials of Menopur (evening) 200 IU of Gonal/F (morning) Finally, trigger shot: hcG 1K injection + Lupron 40U This protocol resulted in more than 20 eggs retrieved, all of which were fertilized, but eventually only one resulted in a "normal" transferable embryo.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Katrina Garbin)
Everyone is a star, I will never stop thanking them for the amazing work done and the compassion shown during these years of fertility treatments.
Describe your experience with RMA of New York.
I started the treatments pre-covid, and I was fine with the clinic, although it seemed a bit of a production factory as in the morning during the monitoring timeframe it was often overly crowded and a bit stressful. With the new covid measures, it was incredibly well organized, I never had to wait more than 5 minutes at the monitoring visits, and I found the new system of having a set time for each patient to have the monitoring visits really efficient. If this system will continue to be in place after all covid measures will be lifted, I think it will be in the best interest of everyone.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
Between 13k and 15k the out of pocket cycle.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Dr. Sandler always recommended eSET, especially since we decided to do the PGS testing of all our embryos.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
I had some issues with the financial coordinator (a newly recruited one) that I dealt with in my last cycle. The cycle was fully out of pocket and she gave me wrong information about the costs that I would face for each pregnancy monitoring visit, indicating it would be 250$ per visit, while the bill I received at the end reported 350$ per visit. Initially, the financial coordinator tried to insist that I had misunderstood the costs that she mentioned, but thankfully, I had some email exchanges that could provide evidence about the misinformation I received, so I managed to have this problem solved by her supervisor. Nevertheless, considering the major costs involved in this type of service, I really hope RMA has taken appropriate measures to prevent similar mistakes to be done by the financial team.
4
Doctor
Benjamin Sandler
NPS
Humanity
3 of 5
Communication
1 of 5
Frequency Seen
4 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Unknown Success
NPS
10
NPS
10
Age 41
1 Egg Freezing
Endometriosis
Business Executive
2nd of 2 Docs
Embryo Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Sandler did my egg retrieval and he was great. I appreciated that he was the one who did my egg retrieval because it was so quick, he got more eggs than I expected, and I had no side effects. I did not meet him in the consultation so I don't know what he is like to consult with. But do not go to RMA and expect that you will have one doctor the entire time. The doctor you will be meeting with first only will do embryo transfer but not the egg retrieval or monitoring...
RMA is efficient and reliable...It is not a clinic that I would recommend for bedside manner or sophisticated setting. It is one that works well with different doctors coming into monitor you, different nurses taking care of you, and a different doctor doing the procedure. If that makes you uncomfortable, it may be best to look elsewhere. However, I do believe they are results oriented, reliable, and factual. The doctors I met were very knowledgable and the procedure for egg retrieval went smoothly as possible...
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler was the doctor who did my egg retrieval - he was not the doctor I initially met. I was initially nervous about not being able to select a doctor for my retrieval, but I realize at RMA, it doesn't matter who you meet initially because you will be working with the entire team. Some people are uncomfortable with this. Once I understood that this was the case, I didn't mind. I felt confident that the team was reliable. I also understood that the purpose of going to a clinic like this, is to try and get the maximum efforts for fertility - hence the initial doctor I met also suggested an embryo freeze to IVF as opposed to simple egg retrieval due to my age and circumstances. I was nervous going into the procedure, as I had never gone under anesthesia (which only lasted 30 minutes). Dr. Sandler came in quickly, introduced himself, promised he would retrieve as many eggs as possible, and got more eggs than were part of any of my monitoring. While I have yet to confirm the number of embryos we have after PGT, I believe he did exceptional for what was needed. I also did not bleed or spot at all after the egg retrieval and recovered completely in 24 hours. I do think this was a result of his excellent and fast care.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Disregard the negative reviews - Dr. Sandler did my egg retrieval and he was great. I appreciated that he was the one who did my egg retrieval because it was so quick, he got more eggs than I expected, and I had no side effects. I did not meet him in the consultation so I don't know what he is like to consult with. But do not go to RMA and expect that you will have one doctor the entire time. The doctor you will be meeting with first only will do embryo transfer but not the egg retrieval or monitoring. That being said, the efficiency of all of the nurses and doctors made them a good team. If you feel you need bedside manner or ask more questions, you need to speak up and ask for it. I felt I needed more at several times and so I made them set up additional meetings with doctors and nurses when I felt I needed it.
Describe your experience with your nurse at RMA of New York.
I did not like my coordinator - she was too inexperienced and tried to rush me into the procedure before she went on vacation.
Describe your experience with RMA of New York.
RMA is efficient and reliable. I went there because my closest friend had her baby there with a donor egg in her mid 40s. It is not a clinic that I would recommend for bedside manner or sophisticated setting. It is one that works well with different doctors coming into monitor you, different nurses taking care of you, and a different doctor doing the procedure. If that makes you uncomfortable, it may be best to look elsewhere. However, I do believe they are results oriented, reliable, and factual. The doctors I met were very knowledgable and the procedure for egg retrieval went smoothly as possible. I have yet to find out how many embryos have made it through PGT, so I will elaborate further once I get the results.
10
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Successful
NPS
10
NPS
10
Age 32
1 IVF
PCOS
Ashkenazi Jewish
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sandler is a no-nonsense doctor. He will explain everything to you and the evidence behind it. We tried 3 cycles of timed intercourse with letrozole and ovidrel shot without success. Afterward, he gave me a few options to continue with these medicated cycles, to try and see if my period came back, or to move on to IVF. I chose to move forward with IVF + PGT-A testing. Dr. Sandler did my egg retrieval and embryo transfer. He was warm, remembered personal details about my life, and always made me feel comfortable.
RMA would send out monitoring times rather than being first-come, first-serve...The turnaround is quick, and you will get a call followed by an email that afternoon with the next steps...[nurse] Katrina is UNBELIEVABLE. Her cheerful and upbeat personality always put a smile on my face when she called. She is also extremely knowledgeable about the IVF process and can answer all of your questions in simple, easy-to-understand terms.
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler is a no-nonsense doctor. He will explain everything to you and the evidence behind it. We tried 3 cycles of timed intercourse with letrozole and ovidrel shot without success. Afterward, he gave me a few options to continue with these medicated cycles, to try and see if my period came back, or to move on to IVF. I chose to move forward with IVF + PGT-A testing. Dr. Sandler did my egg retrieval and embryo transfer. He was warm, remembered personal details about my life, and always made me feel comfortable.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Trust his process. There may be some unforeseen delays (e.g. I was diagnosed with hypothyroidism and had to hold off on starting a cycle until 6 weeks of medication) but in the end, I am now pregnant after my first embryo transfer <9 months after my first visit.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Dr. Sandler always took the time to explain our options and answer all of our questions. He did a thorough workup to figure out the cause of infertility. He remained optimistic throughout, and this put me at ease. In addition, his nurses are incredible and highly responsive.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
3 cycles of timed intercourse with lectrozole and ovidrel injection to induce ovulation. After that, we did a freeze-all IVF cycle starting with 2 weeks of OCPs (this was by choice as the timing was better for me), followed by Gonal-F and menopur for stimulation, cetrotide for ovulation suppression, and HCG+lupron for trigger (due to PCOS diagnosis, to reduce risk of OHSS)
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Katrina)
Katrina is UNBELIEVABLE. Her cheerful and upbeat personality always put a smile on my face when she called. She is also extremely knowledgeable about the IVF process and can answer all of your questions in simple, easy-to-understand terms.
Describe your experience with RMA of New York.
Due to COVID, RMA would send out monitoring times rather than being first-come, first-serve. The uptown office often had a wait, especially if you were getting labs and an ultrasound. Since I live downtown, I usually scheduled my blood work only visits for the downtown location, which is smaller and gets you in and out quickly. The turnaround is quick, and you will get a call followed by an email that afternoon with the next steps. I recommend the uptown office despite the longer wait if you have a monitoring ultrasound as I had a bad experience at the downtown location. If your appointment lands on a Tuesday or Thursday, Dr. Sandler gets to do it, which is always a plus.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
Fortunately, my insurance covers 3 cycles of IVF. I paid $2000 to RMA for PGT-A testing (biopsy fee/surgical fee) plus an additional $150 per embryo to invitae lab.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
We did a frozen single embryo transfer since all of our embryos were PGT-A tested.
10
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020, Unknown Success
NPS
10
NPS
9
Age 32
1 Fertility Medications
European
Ashkenazi Jewish
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We felt like our case was unique to us and that Dr. Sandler truly cared about us by the end of the consultation...as warm and direct about our test results and gave us a clear plan moving forward. He answered all of our questions and did not make us feel rushed in our initial appointment. We have had a difficult time getting in touch with him due to Covid, but the staff at RMA have been very responsive and communicate between us and Dr. Sandler when we need more information about something.
We’ve spoken with many nurses [at RMA] over the phone due to Covid and the fact that we’re out of town the majority of the time. They are all very responsive and communicate efficiently among each other so that they can all be up to speed on our treatment plan. Ali in particular has been very warm and encouraging!... is a huge practice, which has benefits and drawbacks. Each time I’ve done an IUI in the office it is with a different doctor (likely due to fewer staff working during Covid). The call service employees are very friendly, however I always have to leave a message for a nurse or doctor to call back. The call back typically happens within an hour. I would have liked to be in closer contact with my doctor, however the nurses are very knowledgeable and can answer almost all of our questions.
How was your experience with Benjamin Sandler at RMA of New York - Long Island IVF?
Dr. Sandler was warm and direct about our test results and gave us a clear plan moving forward. He answered all of our questions and did not make us feel rushed in our initial appointment. We have had a difficult time getting in touch with him due to Covid, but the staff at RMA have been very responsive and communicate between us and Dr. Sandler when we need more information about something.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York - Long Island IVF?
Give as much background information as you can (how long you’ve been trying to conceive, what you’ve tried, tests you’ve had, etc.)
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York - Long Island IVF?
We felt like our case was unique to us and that Dr. Sandler truly cared about us by the end of the consultation.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York - Long Island IVF and their degree of success.
After 9 months of trying to conceive naturally, try three rounds of IUI. This includes day 3 labs, letrozole for days 5-10 of the cycle, mid-cycle ultrasound in preparation for ovulation, ovidrel trigger shot, sperm wash, IUI in office. Discuss next steps if three rounds of IUI does not work.
Describe your experience with your nurse at RMA of New York - Long Island IVF. (Assigned nurse: Katrina)
We’ve spoken with many nurses over the phone due to Covid and the fact that we’re out of town the majority of the time. They are all very responsive and communicate efficiently among each other so that they can all be up to speed on our treatment plan. Ali in particular has been very warm and encouraging!
Describe your experience with RMA of New York - Long Island IVF.
RMA is a huge practice, which has benefits and drawbacks. Each time I’ve done an IUI in the office it is with a different doctor (likely due to fewer staff working during Covid). The call service employees are very friendly, however I always have to leave a message for a nurse or doctor to call back. The call back typically happens within an hour. I would have liked to be in closer contact with my doctor, however the nurses are very knowledgeable and can answer almost all of our questions.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York - Long Island IVF.
Have not yet received bill from insurance company, but up to 6 rounds of IUI are covered.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York - Long Island IVF.
N/a
10
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York - Long Island IVF
East Patchogue
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2020, Successful
NPS
10
NPS
10
Age 32
Anovulation
PCOS
Latinx
Income $50K - $99K
Teacher
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Doctor Sandler is very professional and warm at the same time. He was always very precise and designed a plan that worked just for me. I was diagnosed with PCOS and the possibility of becoming pregnant were very low according to other doctors...[he] prescribed injectable medication such as Gomal F and menopeur to induce egg production for retrieval an then IVF.
They are excellent. They are very professional, warm and care about their patients. They do their very best to help you accomplish your goal of becoming a mom. The clinic is very clean and very well equipped...[nurses at RMA of NY are] Excellent and very warm and professional...Doctor Sandler and all the members of his team were always on top of everything including how I felt during the process and always offer emotional support and professional comfort when things got hard.
How was your experience with Benjamin Sandler at RMA of New York?
Doctor Sandler is very professional and warm at the same time. He was always very precise and designed a plan that worked just for me. I was diagnosed with PCOS and the possibility of becoming pregnant were very low according to other doctors . Sandler was very positive and optimistic and keep his word. Everything unfold exacally how he explained . It was not easy but he never gave up on me and thanks to him and God and his team , Iam 8 weeks pregnant and my biggest dream of having a family is about to come true. He is exceptionally good at what he does and has excellent social skill to treat his patients. I could not be happier with him.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Doctor Sandler really knows what he is doing. He is very honest and he can really do his job well. Trust him and follow his instructions and you will succeed.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Doctor Sandler and all the members of his team were always on top of everything including how I felt during the process and always offer emotional support and professional comfort when things got hard.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
Doctor Sandler prescribed injectable medication such as Gomal F and menopeur to induce egg production for retrieval an then IVF. I took the injections for 2 weeks then retrieval of eggs, five days later fresh embryo transfer, and 10 days later I was pregnant. Iam 8 weeks today and I'm very happy. Sandler made everything he said come true.
Describe your experience with your nurse at RMA of New York.
Excellent and very warm and professional.
Describe your experience with RMA of New York.
They are excellent. They are very professional, warm and care about their patients. They do their very best to help you accomplish your goal of becoming a mom. The clinic is very clean and very well equipped.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Sandler explained to me the risk of transferring more then one embryo at a time and his opinion made a lot of sense. I agreed with him and understood why it was best to do 1 embryo at the time .
10
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
3
NPS
7
Age 32 - 33
6 IUI
Diminished Ovarian Reserve
European
Income $100K - $199K
2nd of 2 Docs
Donor Sperm
LGBTQ+
Doesn't Recommend
Neutral
Unsuccessful
Dr. Sandler seems to be very knowledgeable about his field and really cares about his patients. But his communication skills are a bit lacking. He seems to run the appointments with a clear formula in mind, most prominently considering what he thinks you need rather than answer your questions or listening to what your concerns are. We wouldn’t focus on the things that I wanted to talk about or I was concerned with but rather the things he thought we should be discussing.
RMA is a super organized clinic that has very clear processes in place to meet all patients’ needs. However they see huge volume of patients. What that actually means is you get your needs met but it is not by the same team, you see a different doctor each time, and sometimes this results in what feels like less personal care....There are all different nurses each day and at each clinic. They are all really nice and helpful. Some were more helpful in answering questions than others. I really liked the nurses at the Brooklyn clinic where I was receiving most of my monitoring.
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler seems to be very knowledgeable about his field and really cares about his patients. But his communication skills are a bit lacking. He seems to run the appointments with a clear formula in mind, most prominently considering what he thinks you need rather than answer your questions or listening to what your concerns are. We wouldn’t focus on the things that I wanted to talk about or I was concerned with but rather the things he thought we should be discussing.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Do research on your own and come with specific questions you want answered, and don’t be shy to jump in and ask them. Otherwise he will just do his spiel. Don’t expect to see him more than once or twice, but the whole team at RMA is nice and supportive so you’re in good hands!
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
RMA is a super organized clinic that has very clear processes in place to meet all patients’ needs. However they see huge volume of patients. What that actually means is you get your needs met but it is not by the same team, you see a different doctor each time, and sometimes this results in what feels like less personal care.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
We did six IUI cycles over all. The first one was unmedicated and failed. The second one was unmedicated with the ovidrel trigger shot and failed. The third through sixth attempts were medicated with letrozole and ovidrel trigger shot, all of which failed as well. We are now in conversation about moving to IVF. Dr Sandler has suggested not doing PGT testing since he doesn’t think I’ll have enough embryos given my low AMH level.
Describe your experience with the nursing staff at RMA of New York.
There are all different nurses each day and at each clinic. They are all really nice and helpful. Some were more helpful in answering questions than others. I really liked the nurses at the Brooklyn clinic where I was receiving most of my monitoring.
Describe your experience with RMA of New York.
The main strength is that this clinic was open on weekends and holidays which was a huge advantage because most of my IUIs ended up falling on weekends. They take the time sensitivity of these procedures seriously. However you see a different doctor every time as a result. Their success rates are also high but so are their prices.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
I paid out of pocket because I don’t have coverage (really, because my insurance plan is homophobic!). I paid $305 for each IUI and sonograms and bloodwork was additional but my insurance covered those. Medications were not covered (about $60/month) and neither was donor sperm ($950/vial). We are now discussing costs of IVF.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I did not do IVF yet.
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
They failed to provide info to my insurance company until I harassed them about it several times. The nurses often gave conflicting info about what time to do my trigger shot so I never really knew what was right.
3
Doctor
Benjamin Sandler
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
3 of 5
7
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
9
NPS
9
Age 38 - 39
2 Fertility Medications
Diminished Ovarian Reserve
Poor Egg Quality
South Asian
Income $500K
2nd of 3 Docs
1 IUI With Other Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sandler always explains me for everything. And to the point. I get the result with satisfaction. Couple times he did ultrasound for me due to my poor egg quality, so he can decide that time what next step. For me it’s good, he take care of patient as a human. He can answer all my questions. I always happy with his answer. ...He would do 2 embryos transfer not more than that. ... For the 2nd time he willing to try again even my change only egg donor. Give me hope.
The clinic is nice and clean. The staff all friendly from front desk , financial , nurse. They are informative. The only thing is I wish the clinic can accept my insurance. Other than that I was happy with RMA.. ... The nursing staff is the best. They always available when I call them. And help me with anything. ... For the whole treatment around $11,000 not including the medication from the beginning to beta test. Unfortunately the refund my money since we canceled my cycle due to my egg not respond to medicatio
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler always explains me for everything. And to the point. I get the result with satisfaction. Couple times he did ultrasound for me due to my poor egg quality, so he can decide that time what next step. For me it’s good, he take care of patient as a human. He can answer all my questions. I always happy with his answer.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Joan straight to the point
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Doctor Sandlers was nice to explain me everything. When the 1st cycle with him, couple time he did the ultrasound during the injection timeline instead of the tech, since I have serious low egg quality. For the 2nd time he willing to try again even my change only egg donor. Give me hope.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
1st cycle , I took gonal F , menopur for morning and night. The day 2 showed up 4 eggs but in the day 5 all gone. And we canceled the treatment. 2nd cycle , Gonal F and menopur higher doses and not worked either. We had to cancel it again. My poor eeg quality didn’t respond to medication.
Describe your experience with the nursing staff at RMA of New York.
The nursing staff is the best. They always available when I call them. And help me with anything.
Describe your experience with RMA of New York.
The clinic is nice and clean. The staff all friendly from front desk , financial , nurse. They are informative. The only thing is I wish the clinic can accept my insurance. Other than that I was happy with RMA..
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
For the whole treatment around $11,000 not including the medication from the beginning to beta test. Unfortunately the refund my money since we canceled my cycle due to my egg not respond to medication.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I haven’t go through to retrieve yet. So I can’t comment anything. But from the beginning. He would do 2 embryos transfer not more than that.
9
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
3
NPS
3
Age 41
1 IVF
Poor Egg Quality
European
Marketer or PR
3rd of 4 Docs
2 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Sandler met with me ahead of the IVF and he had reviewed my file. During the cycle, I never saw him nor spoke to him. After a failed IVF, I had to make an appointment and waited two weeks to see him. There was little communication...I came with questions and he answered all of them. But I had very little interaction with Dr Sandler - except for my first consultation and retrieval. He seemed to have little time for me and didn't answer my questions.
[RMA of New York] is a big place that takes insurance. The coordinator who I worked with was very attentive and helpful. But the size and cookie-cutter nature make this clinic a poor place for older women with egg quality issues...There was no preparation of my body for the IVF, no estrogen patch. In fact, my FSH was very high during the cycle. So high that I told the nurse this seems wrong, but they insisted everything was fine.
How was your experience with Benjamin Sandler at RMA of New York?
I came with questions and he answered all of them. But I had very little interaction with Dr Sandler - except for my first consultation and retrieval. He seemed to have little time for me and didn't answer my questions. I went to him because an acquaintance recommended him, but I would not have chosen him on my own - I should have listened to my gut.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Don't go to him if you're older and have poor egg quality. He is of the philosophy that the more medicine, the better.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Dr. Sandler met with me ahead of the IVF and he had reviewed my file. During the cycle, I never saw him nor spoke to him. After a failed IVF, I had to make an appointment and waited two weeks to see him. There was little communication.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
It was very cookie cutter Gonal F and Menopur, with higher and higher doses as my body didn't react well. There was no preparation of my body for the IVF, no estrogen patch. In fact, my FSH was very high during the cycle. So high that I told the nurse this seems wrong, but they insisted everything was fine.
Describe your experience with the nursing staff at RMA of New York.
I had to call continually because nurses often failed to respond before 3pm. Which is stressful if you're doing an IVF the first time. They offered little information. In fact, my FSH was very high during the cycle. I told the nurse it seemed wrong and she dismissed my concerns. There was little personal attention.
Describe your experience with RMA of New York.
This is a big place that takes insurance. The coordinator who I worked with was very attentive and helpful. But the size and cookie-cutter nature make this clinic a poor place for older women with egg quality issues.
Describe your experience with your monitoring appointments at RMA of New York.
It was a cattle call line, but I rarely waited more than 15 minutes. I was one of the first to enter, though.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
My insurance covered most of the costs, except for a small co-pay.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A
What specific things went wrong at RMA of New York?
  • Failed to call with results
Describe the specific things that went wrong at RMA of New York.
This is a large clinic which does the basic care. No one will step in to salvage a cycle if it's not working, or double check that everything is ready to go. If you're young, this might be fine. But if you're older, this might not be the best fit.
3
Doctor
Benjamin Sandler
NPS
Humanity
3 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
1 of 5
3
Clinic
RMA of New York
NY - Eastside
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
3 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
8
NPS
9
Age 30 - 31
1 IVF
Anovulation
PCOS
Recurrent Pregnancy Loss
Unexplained
Ashkenazi Jewish
Income $50K - $99K
Teacher
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. Sandler is very frank and honest about his anxieties, which is wonderful but also doesn’t help a patient stay positive when we may already be feeling despondent...When his business office completely miscommunicated what the cost of our experiences would be, he gave us ‘professional courtesy’ (my husband was a PGY1 in the Mount Sinai system and had gotten an MD/PhD at Mount Sinai as I well), generously taking care of basically one frozen transfer cycle. He was adamant that he didn’t want the unclear finances to be the stressor. I will never forget that.
When they [RMA of New York] didn’t communicate clearly what our insurance would cover, we went directly to Dr. Sandler who provided us with a one-time ‘professional courtesy’ (my husband is also an MD) because he didn’t want stress over financials to deter us from focusing on the positive of a successful fet...Only negative is financial coordinator...was not easy to get in touch with and was quite unclear in her communication. Everyone else was lovely and compassionate, especially nurses who educate you on trigger shots and Kristen, Sandler’s IVF coordinator.
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler is very frank and honest about his anxieties, which is wonderful but also doesn’t help a patient stay positive when we may already be feeling despondent. However, he knows his stuff and takes very seriously his duty to get women pregnant. I trustes he was doing his best. When his business office completely miscommunicated what the cost of our experiences would be, he gave us ‘professional courtesy’ (my husband was a PGY1 in the Mount Sinai system and had gotten an MD/PhD at Mount Sinai as I well), generously taking care of basically one frozen transfer cycle. He was adamant that he didn’t want the unclear finances to be the stressor. I will never forget that.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Ask questions and ask him to slow down if he is speaking too quickly.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Dr. Sandler was thorough and quite knowledgeable. As he got to know me he certainly warmed up. He spoke quickly and sometimes at length, needing to be redirected to my questions or reason for the visit.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
I had good ovarian reserve and was 30, almost 31 years old, so we began with med to make me get a period, then letrozole with monitoeing, a trigger shot and timed intercourse. Because I had previously had a miscarriage at 10.5 weeks, he thought I could get pregnant again on my own. Letrozole was because it has less risk of multiples and less hormonal side effects. I got pregnant on our second round - a blighted ovum that we terminated with cytotec at 8 weeks. Because of this second loss, he suggested we do a immunology work up and we found that I heterozygous for factor v lieden with positive antibodies. I wish he could have recommended a hematologist who took insurance but he couldn’t. I found one and she was fine though didn’t think I needed blood thinners. I appreciated that Dr. Sandler insisted. We did an egg harvest, genetic testing, and FET to control as many variables as possible. I loved that he insisted the progesterone suppositories were just as effective and less stressful, and so I used those and estrace of course. First fet was a chemical positive. Second resulted in our daughter! I used blood thinners the entire pregnancy and will again next time as well. Folgard too!
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Alyssa)
Most nurses were patient and compassionate on the phone. They have the hardest work, I think, in delivering news of monitoring and successes or failures. They were generally great. The three women who took blood were marvelous. Toward the end of my time there were new women to take blood and they needed more practice but I’m sure would improve quickly given the high volume of the practice. Monitoring hours were first-come, first-served and they were efficent and honest with the time.
Describe your experience with RMA of New York.
Only negative is financial coordinator, Hera or Hema or something like that, was not easy to get in touch with and was quite unclear in her communication. Everyone else was lovely and compassionate, especially nurses who educate you on trigger shots and Kristen, Sandler’s IVF coordinator.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring hours were 7-8:30am, I believe. They were first-come, first-served. During the week I would arrive at 6:45 and never waited longer than 45 min. Weekends would be a longer wait because I would get there between 7:30-8. I was usually out by 9 or 9:30, though.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
Insurance covered most of us so I’m not sure. When they didn’t communicate clearly what our insurance would cover, we went directly to Dr. Sandler who provided us with a one-time ‘professional courtesy’ (my husband is also an MD) because he didn’t want stress over financials to deter us from focusing on the positive of a successful fet.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Given my age and history; Sandler recommended single embryo transfer. I am an identical twin and my mother was in the hospital for months with high blood pressure while pregnant. I 100% was thankful for Sandler’s honesty, thought, and opinion.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
I once had two different nurses call me with two conflicting stories of what we could do if things went a certain way. After that I insisted I would always like to speak to only two of my usual nurses and they honored the request without much fuss.
8
Doctor
Benjamin Sandler
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 27 - 28
5 IUI
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Sandler is a wonderful physician who really cares about his patients. I loved that he adjusted my treatment plan and when things weren't working out with one medication, we switched it. Dr. Sandler is proactive, not just reactive, which is extremely important in the course of fertility treatment. Although RMA is very busy and truly runs a large-scale operation, I found them to be extremely sensitive, considerate, and reachable. Dr. Sandler is an amazing physician but he is not exactly "warm and fuzzy," so I would keep that in mind if you are someone who needs a doctor who is more laid back. I found Dr. Sandler to be completely honest about expectations, while also maintaining a level of reassurance to me given my age and medical history.
I found all of the nurses at RMA to be great, but Dr. Sandler's nurses Danielle and Alyssa and beyond fantastic. They always reassured me and helped me through every step of the process. They were approachable, and if I called RMA about something specific, the nurses would call me back ASAP, often within the hour. Based on my prior experience within medical offices, RMA is unparalleled as far as sensitivity, efficiency, compassion, and overall excellence in general. I am so grateful that I was recommended to RMA, and the nurses in particular made the experience as pleasant as possible. I am forever grateful to Danielle and Alyssa for their expertise, kindness, and compassion.
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler is a wonderful physician who really cares about his patients. I loved that he adjusted my treatment plan and when things weren't working out with one medication, we switched it. Dr. Sandler is proactive, not just reactive, which is extremely important in the course of fertility treatment. Although RMA is very busy and truly runs a large-scale operation, I found them to be extremely sensitive, considerate, and reachable. Dr. Sandler is an amazing physician but he is not exactly "warm and fuzzy," so I would keep that in mind if you are someone who needs a doctor who is more laid back. I found Dr. Sandler to be completely honest about expectations, while also maintaining a level of reassurance to me given my age and medical history.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
If you see that the treatment is not going as planned, schedule a conversation with Dr. Sandler to discuss alternative options.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
I cannot sing the praises enough of RMA New York. They are so efficient, professional, and caring. The doctors are extremely busy and have a lot of patients to see, but I always felt like they answered my questions, and if I had follow up questions I would then speak to a nurse. The nurses were beyond responsive, approachable, and extremely sensitive and helpful. Dr. Sandler would tell it to me like it was, he was realistic about expectations, and he did not give me false hope. Dr. Sandler gave me options, he recommended what was best, and it resulted in a viable pregnancy. I will forever be grateful to him and his practice.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Danielle Mitkus & Alyssa Ball )
I found all of the nurses at RMA to be great, but Dr. Sandler's nurses Danielle and Alyssa and beyond fantastic. They always reassured me and helped me through every step of the process. They were approachable, and if I called RMA about something specific, the nurses would call me back ASAP, often within the hour. Based on my prior experience within medical offices, RMA is unparalleled as far as sensitivity, efficiency, compassion, and overall excellence in general. I am so grateful that I was recommended to RMA, and the nurses in particular made the experience as pleasant as possible. I am forever grateful to Danielle and Alyssa for their expertise, kindness, and compassion.
Describe your experience with RMA of New York.
RMA is a remarkably well-oiled machine. When you schedule an appointment, they handle everything with care and efficiency and you can get in and out and go about your day. I loved the early morning appointments and knowing that I wasn't going to spend all day in a doctor's office, especially because of the frequency of visits relating to fertility treatments. The waiting room is nice and comfy, and the office becomes, in a way, your home away from home, because you spend so much time there. Although you do not always see the same nurses/doctors, they are transparent with each other about your level of care, so you do not feel like you are just being shuffled from person to person. It is a large clinic, so you will likely be seeing different doctors at different appointments, but all of the doctors are fantastic, so you are in good hands! Although Dr. Sandler was my assigned doctor (and I think he is phenomenal), I also saw Dr. Grunfeld quite frequently (I guess our schedules were more aligned) and he is also a phenomenal physician.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
I have excellent insurance, so I usually had a $40 co-pay when I would go to RMA, but otherwise all of the procedures/blood work was covered. For the shots prior to the IUI, they were $60 each month (my insurance covered the bulk of it), and the medication Clomid/Letrozole varied between $5-$10 (my insurance covered most of it)
10
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
1
NPS
5
Age 34
3 IUI
1 IVF
Diminished Ovarian Reserve
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Sandler] is a very smart man, with a lot of experience and knowledge. Very textbook and he's eager to teach you his knowledge of your situation. So you trust you are getting accurate information but the entire time you do feel like a number. Once we agreed to IVF we saw him once during the process, and we were constantly left with questions and no answers after each visit...Be prepared to ask question if/when you have face time with Dr. Sandler. He is impossible to get a hold of and speak to after your initial consultation and meeting.
RMA is a well oiled machine. They are open 364 days a year and monitoring hours are easy and quick....After my egg retrieval I didn't hear from my IVF coordinator. The Nurse called me the next day with the ICSI results after that I had to call and follow up 5 days later. In which no one was able to give me any definitive answers....my embryo status, and next steps. I felt confused, anxious and alone... Get there first thing in the morning and you are in and out within 15 minutes. Otherwise be prepared to wait approximately 45 min.
How was your experience with Benjamin Sandler at RMA of New York?
He is a very smart man, with a lot of experience and knowledge. Very textbook and he's eager to teach you his knowledge of your situation. So you trust you are getting accurate information but the entire time you do feel like a number. Once we agreed to IVF we saw him once during the process, and we were constantly left with questions and no answers after each visit.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Be prepared to ask question if/when you have face time with Dr. Sandler. He is impossible to get a hold of and speak to after your initial consultation and meeting.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Lack of communication, compassion, and time actually spent with the Doctor.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
The only know issue is my low ovarian reserve. So we tried 3 cycles of letrozole plus timed IUI followed by a round of IVF on the antagonist protocol.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kirsten Schlosser)
Our IVF coordinator met with us one time and was unaccessible after that. In fact, on average it would take her over 24 hours to return an phone call or email...which is very frustrating during the IVF process. I was forced to rely on nurses who knew very little about my case.
Describe your experience with RMA of New York.
RMA is a well oiled machine. They are open 364 days a year and monitoring hours are easy and quick.
Describe your experience with your monitoring appointments at RMA of New York.
Get there first thing in the morning and you are in and out within 15 minutes. Otherwise be prepared to wait approximately 45 min.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
IUI was around $800/round. IVF was $15,600 plus $5,000 in medication.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He takes things as a case by case basis. So I did trust his recommendation along the way.
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
After my egg retrieval I didn't hear from my IVF coordinator. The Nurse called me the next day with the ICSI results after that I had to call and follow up 5 days later. In which no one was able to give me any definitive answers....my embryo status, and next steps. I felt confused, anxious and alone.
1
Doctor
Benjamin Sandler
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
3 of 5
Adaptability
3 of 5
5
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
8
NPS
9
Age 31
2 IUI
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Business Executive
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Strongly Recommends
Successful
Dr. Sandler was mostly straightforward during my treatment. I did feel that there were times he overexplained things and didn't focus on the details I wanted to hear. However he answered all of my questions as they arose, and I did feel confident he had my best interest in mind. My treatments were a success with Dr. Sandler, and after 2 rounds of IUI and 2 rounds of full IVF, I am currently 18 weeks pregnant...
[RMA - East Side] Strengths: Lots of great doctors, great results, knowledgeable staff, helpful with understanding benefits and helping to obtain discounts. Weaknesses: Won't baby you (I don't think this is necessarily a weakness), there are a lot of women there so morning monitoring can definitely feel like a factory...First come, first served, from 7--830. There were always tons of women there, but only a couple instances where it wasn't moving efficiently enough...
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler was mostly straightforward during my treatment. I did feel that there were times he overexplained things and didn't focus on the details I wanted to hear. However he answered all of my questions as they arose, and I did feel confident he had my best interest in mind. My treatments were a success with Dr. Sandler, and after 2 rounds of IUI and 2 rounds of full IVF, I am currently 18 weeks pregnant.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
You will not be handheld, and you may have to ask for specifics at some points, but feel confident that he will get the job done.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
The clinic saw a lot of patients, and I always felt like Dr. Sandler had to look at a file to remember my name. But I also felt that the staff upon retrieval and transfer were so kind and helpful, which I believe is when it really mattered most.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
We started with 2 IUI rounds on clomid. After no success, my FSH rose to 16 and Dr. Sandler explained it was time to move to IVF and be aggressive. First IVF cycle was the antagonist protocol and I retrieved 8 eggs, 4 were mature, and 3 fertilized. 2 made it to Day 5 and both were transferred, but they appeared to be of abnormal quality. I had a chemical positive that progressed no further. Second IVF cycle, I used the Lupron flare protocol. Dr. Sandler believed that I may have egg quality issues, so I took DHEA supplements on my own after asking him about it for 3.5 months first. Then I started the flare protocol, but only retrieved 5 eggs, and produced 1 embryo. However, that embryo was the "most beautiful embryo the clinic had seen all week" and they thought it to be of high quality. I am currently 18 weeks pregnant with a healthy baby girl.
Describe your experience with the nursing staff at RMA of New York.
I called numerous times with questions and the nurses were always helpful or quick to return my call.
Describe your experience with RMA of New York.
Strengths: Lots of great doctors, great results, knowledgeable staff, helpful with understanding benefits and helping to obtain discounts. Weaknesses: Won't baby you (I don't think this is necessarily a weakness), there are a lot of women there so morning monitoring can definitely feel like a factory.
Describe your experience with your monitoring appointments at RMA of New York.
First come, first served, from 7--830. There were always tons of women there, but only a couple instances where it wasn't moving efficiently enough.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
Fortunately, insurance helped out greatly with my expenses. I still paid several thousand dollars out of pocket (maybe $10K).
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
Describe the specific things that went wrong at RMA of New York.
Nothing huge, but there was one instance where they did not call me after morning monitoring and I had to call them to chase. There was also another time I had to chase to have an antibiotic called in.
8
Doctor
Benjamin Sandler
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unsuccessful
NPS
1
NPS
3
Age 32 - 33
3 IUI
2 IVF
Unexplained
Ashkenazi Jewish
Income $200K - $499K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I'm a science nerd so I appreciated having this information, but he [Dr Sandler] sometimes presented the information just as information giving me little indication as to how this information would affect my husband and I in real life. It seemed like he was using a "flow chart" of sorts where if treatment A didn't work then we move on to treatment B without necessarily considering me, my history or how the previous treatment went.
RMA is a huge practice. This has its benefits, but for me, it seemed to have more drawbacks...Each time I called I would have to give a brief overview of my history and a different person would contact me. There were times when I was given two different answers to the same question and had to navigate very confusing waters with little direction.
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler is incredibly knowledgeable and often explained what was going on in great, scientific detail. I'm a science nerd so I appreciated having this information, but he sometimes presented the information just as information giving me little indication as to how this information would affect my husband and I in real life. It seemed like he was using a "flow chart" of sorts where if treatment A didn't work then we move on to treatment B without necessarily considering me, my history or how the previous treatment went. He was somewhat personable, but I wouldn't say his bedside manner was always great. Sometimes it seemed as if he wanted to succeed with us more to advance his own ego than to give us sometime we want so badly.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Don't expect warm and fuzzy.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
RMA is a huge practice. This has its benefits, but for me, it seemed to have more drawbacks. I never spoke directly with Dr. Sandler when I had a question or corner, nor did I have contact information for a specific nurse or assistant. Each time I called I would have to give a brief overview of my history and a different person would contact me. There were times when I was given two different answers to the same question and had to navigate very confusing waters with little direction. Everyone was nice enough, but many times I felt that the person I was dealing with was not looking at me as a human, with very complicated emotions surrounding infertility and the treatments I was going through.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
We started with three cycles of IUI using the pill Letrozol and Ovidrel for the trigger shot. I was told each time I went for monitoring that I was responding well to the medication, but got a negative result each time. I don't recall having any side effects from the Letrozol. I bruised at the injection site from the Ovidrel (but I bruise easily in general). Then we moved on to a traditional IVF cycle. We used Follistim, Menopur, Cetrotide, and Ovidrel again for the trigger shot. Giving the shots to myself wasn't as bad as I expected. I bruised at the injection sites (which you should try to vary as much as possible to avoid injuring the same spot repeatedly) and was sometimes red and irritated as well. I had a very "full" feeling with the injections (which I was told was normal bloating) and was sometimes uncomfortable for a few minutes after each shot (mostly with the Menopur and Cetrotide). We got 9 eggs from this cycle, and at the time were told this was a good number. Unfortunately, only 4 fertilized with ICSI (my husband had testicular cancer in 2013 so they did this because of his medical history) and by the time day 5 came around for the transfer only one was left (it was not at blastocyst stage yet, but they transferred it because it was all that we had and said there was still a chance that we could get pregnant). We did not, however. When we met with Dr. Sandler for a follow-up we were told that 9 eggs was not really a good number (not sure why we were told at the time that it was) and for someone my age and without any other obvious health issues they would have expected more (a doctor we saw before beginning this whole process brought up the idea of endometriosis but Dr. Sandler felt strongly that he did not need to investigate this further). We were also told that my right and left ovaries produced a different number of eggs during this cycle. Dr. Sandler said he would like to see more egg production and more even production between the two ovaries so he recommended another round of IVF but using what they called a "flare protocol". So for IVF round 2, I went on a birth control pill for about 20 days first (this is supposed to shut the whole system down so that when the injections begin, the system is "flared" up and made to produce more eggs and with evenness between the ovaries). Then I did injections again, but this time using Lupron, Follistim, Menopur and then Ovidrel for the trigger shot. This time 13 eggs were retrieved, 8 fertilized with ICSI and 3 remained at the time of transfer. Dr. Sandler recommended that we transfer two embryos (this time they made it to the blastocyst stage) so we did. The third was allowed to mature another day and was frozen on day 6. I should also mention that with all rounds I also used Medrol, Endometrin, and Prometrium after the transfers (I also took a single dose of an antibiotic with each round). Again, we got a negative pregnancy test. We met with Dr. Sandler again and were told that the one embryo that was frozen made it to a very good stage (all embryos are given a rating based on their development) and he recommended that we transfer that frozen embryo. So we did. I took Estradiol and then used the same progesterone as with the fresh transfers. Again, a negative pregnancy test. We used all of our available insurance benefits and also paid a lot of money out of pocket with Dr. Sandler. So after many failed attempts we decided to try a different doctor just to have a fresh set of eyes look at our case.
Describe your experience with the nursing staff at RMA of New York.
With the exception of one nurse, they were generally very quick to give information and sometimes I felt like I was being rushed off the phone. Some seemed somewhat unhappy to be doing what they were doing. I know we all have bad days and things going on outside of work, but this is a very sensitive field to be working in so one would think they would have been a bit more compassionate.
Describe your experience with RMA of New York.
Very large, clean, and "doctor office" like. Easy to get to for me which was a plus.
Describe your experience with your monitoring appointments at RMA of New York.
I tried getting to the office before it technically opened since I have to be at work early in the morning (by 8am). Usually there were about 5 people there with me. They generally started seeing patients for monitoring on time. The longest I waited was an hour, but that only happened once.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
All three cycles of IUI were covered by our insurance and I do not recall the specific costs. A round if IVF with medications ran well over $10,000. Payment was due on day one of the cycle and in full. The anesthesiologist did not take insurance so each retrieval required at least $750 out of pocket. I spoke with Dr. Sandler at the last follow up appointment about finances and he was able to reduce the cost of the frozen transfer that we did.
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
I was given conflicting information several times. Instructions given on my voicemail were often different than those on the actual prescription requiring several phone calls to clarify. I showed up once for bloodworm and an ultrasound as instructed and was asked why I was there as the orders had not been properly sent. I had to call on many occasions to ask for refills. The "IVF coordinator" who I was given contact information for often had to consult with a nurse or two to get an answer to a question when one was directed to her.
1
Doctor
Benjamin Sandler
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
3
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2015, Unsuccessful
NPS
5
NPS
7
Age 33 - 34
4 IUI
1 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Recurrent Pregnancy Loss
European
Ashkenazi Jewish
Middle Eastern
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 Fertility Medications With Other Docs
Doesn't Recommend
Neutral
Unsuccessful
He [Dr. Sandler] is obviously a brilliant dude, but there were times I felt like he spoke down to me, as if I couldn't possibly understand the intricacies of ART treatments, when in reality I was reading academic journal articles regularly to try to know as much as possible...Don't be afraid to ask questions because he will answer them...Just don't expect to ask questions or get much information during the monitoring ultrasounds because they have to see a million patients in a row before and after you...
You will feel like a number [at RMA - East Side] but it's okay -- that just means they know what they're doing. Even on days when you cannot believe how freaking packed the waiting room is, you will be in and out of there before you know it. A lot of people go there and I took that to mean that they were good. I didn't have success with them but that's because my body is wacky... they bill your insurance for a complete cycle, so if you don't make it to transfer, it is still billed as a complete cycle. I don't know if it is different for self-pay people...
How was your experience with Benjamin Sandler at RMA of New York?
He is obviously a brilliant dude, but there were times I felt like he spoke down to me, as if I couldn't possibly understand the intricacies of ART treatments, when in reality I was reading academic journal articles regularly to try to know as much as possible.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Don't be afraid to ask questions because he will answer them.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
In a way, I thought it was somewhat reassuring to be treated like a number, as long as whoever I was dealing with knew my background, where I was in treatment, and so on. The fact that the clinic ran like a well-oiled machine was very comforting because they really did give you the impression they knew what they were doing. I'm also not a person who needs to feel coddled.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
1 Clomid cycle with IUI, 3 letrozole cycles with IUI, and 1 last letrozole cycle with TI (because I felt that we were headed for IVF anyway and didn't want to waste money on another IUI). Then, IVF/ICSI with PGS on antagonist protocol (preceded by 10-14 days of OCP), using max dosage of stims because -- as it turned out -- I have DOR! This was never verbalized to me until after the first cycle failed. Good thing I read all those journal articles because I had figured that out myself. The next cycle was supposed to be micro dose Lupron flare protocol preceded by OCP again.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Kirsten Schlosser)
Everyone on the support staff was amazing. Even the phlebotomists were sweet and super competent. In the end, I think that makes a bigger difference in the experience than how the doctor talks to you, for example.
Describe your experience with RMA of New York.
You will feel like a number but it's okay -- that just means they know what they're doing. Even on days when you cannot believe how freaking packed the waiting room is, you will be in and out of there before you know it. A lot of people go there and I took that to mean that they were good. I didn't have success with them but that's because my body is wacky.
Describe your experience with your monitoring appointments at RMA of New York.
I covered this earlier -- it is very busy during morning monitoring but they have so many phlebotomists that it takes no time to get blood draws done. Sometimes there is a minor wait to get twanded but I was never there more than an hour. Just don't expect to ask questions or get much information during the monitoring ultrasounds because they have to see a million patients in a row before and after you.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
This is important -- they bill your insurance for a complete cycle, so if you don't make it to transfer, it is still billed as a complete cycle. I don't know if it is different for self-pay people. All told, we used up 8750 of our 10K insurance limit, plus another 4500 out of pocket for PGS, freezing (even though there was nothing to freeze), anesthesia, and extra meds beyond what our insurance was willing to cover ( I was on very high doses).
5
Doctor
Benjamin Sandler
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
5 of 5
7
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
0
NPS
0
Age 36
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $100K - $199K
Business Executive
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Sandler was beyond unhelpful. We were rushed into ivf without being given the proper level of expectation or care. I was not told what to expect or what would be considered success....he was pushy and didn't listen. he made up his mind early and never made eye contact I never knew what to expect. when i finally got him to actually call me back he rushed me and treated me like i was an idiot. When i ovulated thru the stims he blamed me instead of the fact the monitoring doctor's should have caught the LH spike. A horrible experience.
The practice [RMA of New York on the eastside] is large and feels like a human farm. I never had the same doctor twice in daily rotation and for that reason they miss the fact that I had ovulated early - thus a cancelled cycle. I should have known on my first day of cycling when they had me down for a beta pregnancy test and not to start my ivf cycle. then the finance coordinator Hira NEVER met with us - declined to show up for a scheduled appointment and never could answer why all of our insurance money was used for a cycle that never got to a retrieval.
How was your experience with Benjamin Sandler at RMA of New York?
he was pushy and didn't listen. he made up his mind early and never made eye contact I never knew what to expect. when i finally got him to actually call me back he rushed me and treated me like i was an idiot. When i ovulated thru the stims he blamed me instead of the fact the monitoring doctor's should have caught the LH spike. A horrible experience.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
change doctors. he's set in his ways and impersonal.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Dr. Sandler was beyond unhelpful. We were rushed into ivf without being given the proper level of expectation or care. I was not told what to expect or what would be considered success. The practice is large and feels like a human farm. I never had the same doctor twice in daily rotation and for that reason they miss the fact that I had ovulated early - thus a cancelled cycle. I should have known on my first day of cycling when they had me down for a beta pregnancy test and not to start my ivf cycle. then the finance coordinator Hira NEVER met with us - declined to show up for a scheduled appointment and never could answer why all of our insurance money was used for a cycle that never got to a retrieval.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
he used a standard antagonist high dose with no priming. I have DOR and a low AFC but he never explained his rationale. I couldn't even find out which protocol I was on till a few days before the cycle - there was next to no communication. I only produced three follicles but again he never told me what to expect and i never saw the same doctor twice so being in the dark completely was a horrible feeling during this process.
Describe your experience with the nursing staff at RMA of New York.
they were ok but it's a farm there - so many patients and everyone is overworked.
Describe your experience with RMA of New York.
too busy ,too many patients. they are greedy and just interested in getting money and billing insurance.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
my insurance covered a lifetime of 20k. they used all of it and i never got to egg retrieval. a waste.
What specific things went wrong at RMA of New York?
  • Lost appointments
  • Failed to call with results
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
  • Scheduled the wrong procedure
Describe the specific things that went wrong at RMA of New York.
they had me in the system wrong - my first monitoring for IVF was down as a beta pregnancy test - what an insult. They didn't monitor me properly and ended up being a cancelled cycle. billing was a nightmare,
0
Doctor
Benjamin Sandler
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
0
Clinic
RMA of New York
NY - Eastside
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 35 - 36
1 IVF
Tubal Blockage
Uterine Fibroids
European
Latinx
Income $100K - $199K
Business Executive
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Sandler] is a great doctor, really smart and knows what he is talking about. I know is difficult for me to get pregnant and that sometimes is difficult to talk about it but he manages to explain everything in a way he makes me feel confident but also down to earth. Is difficult to explain. ... He is really concerned about every aspect in my health not only physical or gynaecology, also how I feel, about my mental health. So this make me feel like a person
They [RMA of New York] really have a professional and well organised staff. Sometimes there are a lot of patients waiting for daily controls but the way the clinic is organised makes everything fast and nice. The rooms and ORs are ok. ... There are monitoring hours Monday-Sunday. You came at your convenience. First come first serve. You came to the reception area, write down your name and wait to be called first to take your blood test and then for the screening. Sometimes it could be really crowded but the staff make it that you wouldn’t spend a lot of time waiting
How was your experience with Benjamin Sandler at RMA of New York?
He is a great doctor, really smart and knows what he is talking about. I know is difficult for me to get pregnant and that sometimes is difficult to talk about it but he manages to explain everything in a way he makes me feel confident but also down to earth. Is difficult to explain.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Trust him and ask him as many questions you have.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
He is really concerned about every aspect in my health not only physical or gynaecology, also how I feel, about my mental health. So this make me feel like a person
Describe your experience with the nursing staff at RMA of New York.
Very polite, professional; specially the staff assigned in the OR was always nice and concerned in my wellbeing
Describe your experience with RMA of New York.
They really have a professional and well organised staff. Sometimes there are a lot of patients waiting for daily controls but the way the clinic is organised makes everything fast and nice. The rooms and ORs are ok.
Describe your experience with your monitoring appointments at RMA of New York.
There are monitoring hours Monday-Sunday. You came at your convenience. First come first serve. You came to the reception area, write down your name and wait to be called first to take your blood test and then for the screening. Sometimes it could be really crowded but the staff make it that you wouldn’t spend a lot of time waiting
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
Retrieving and 1 transfer around 15,000 Egg freezing around 1,000 year Transfer from egg freeze around 3,000 Something like that
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Because of the fibroids I have I am not a candidate for multiple embryo transfer. This is something we knew since day one.
10
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

14 Eggs Frozen
NPS
0
NPS
2
1 Egg Freezing
European
Income $100K - $199K
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I wish I had seen a different doctor at RMA or gone to a different clinic. While I did get 14 eggs, I don't feel Dr. Sandler really took the time to personalize my care. I believe that with more personalized attention I could have gotten more eggs. Every time I saw him he was extremely negative and patronizing. It was emotional draining....He was very long-winded and quite depressing in my visits. At the same time, after doing a lot of acupuncture, I ended up with 14 eggs. I wish he had been more kind and informative when we spoke.
RMA -- NY East Side is a factory. They are successful, no doubt. But be prepared to sit in an overcrowded waiting room and be there for hours if you don't arrive every early in the morning. The front desk staff is brutal, it's impossible to get through on the phone quickly and you'll have a headache with finance. If you can get there first thing in the morning, you are likely to have a better experience with lab tests. But I felt like I was a number almost every time I went.
How was your experience with Benjamin Sandler at RMA of New York?
I wish I had seen a different doctor at RMA or gone to a different clinic. While I did get 14 eggs, I don't feel Dr. Sandler really took the time to personalize my care. I believe that with more personalized attention I could have gotten more eggs. Every time I saw him he was extremely negative and patronizing. It was emotional draining.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Don't see him.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Dr. Sandler had both strengths and weaknesses. I have one ovary that is damaged from an endometrial cyst. Dr. Sandler felt it was unlikely I would get that many eggs from egg freezing as a result. He was very long-winded and quite depressing in my visits. At the same time, after doing a lot of acupuncture, I ended up with 14 eggs. I wish he had been more kind and informative when we spoke.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
I don't remember.
Describe your experience with the nursing staff at RMA of New York.
I don't feel like the nursing staff at RMA is much of a presence. They were difficult to reach, and curt in the office. I actually felt apologetic every time I was there because they seemed completely overloaded. It took multiple calls to get a return phone call.
Describe your experience with RMA of New York.
RMA -- NY East Side is a factory. They are successful, no doubt. But be prepared to sit in an overcrowded waiting room and be there for hours if you don't arrive every early in the morning. The front desk staff is brutal, it's impossible to get through on the phone quickly and you'll have a headache with finance. If you can get there first thing in the morning, you are likely to have a better experience with lab tests. But I felt like I was a number almost every time I went.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring appointments went ok if you managed to get there right when they opened. You would say a range of doctors, which was ok, and get blood drawn by different lab nurses. But if you get there mid-morning, you would have to wait for hours and people were very grouchy.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
Egg freezing with the medication was about $8,000.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I don't know
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
I had to play more an administrative role with this clinic than I believe is appropriate. I had to call multiple times to get an appointment, get lab results or get information on the protocol and plan. Even paying a bill requires at least an hour on a good day. They give zero guidance as to how to navigate their system, and I honestly felt like if I had gone somewhere else it would have been far less stressful. Perhaps I should have consulted with one of the better rated doctors there and I would have had a better experience.
0
Doctor
Benjamin Sandler
NPS
Humanity
3 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
1 of 5
Adaptability
4 of 5
2
Clinic
RMA of New York
NY - Eastside
NPS
Operations
1 of 5
Scheduling
3 of 5
Billing Department
2 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
2017, Successful
NPS
10
NPS
10
Age 33
1 IVF
PCOS
Unexplained
Ashkenazi Jewish
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Benjamin Sandler] right away told me that with my conditions (mostly PCOS but also unexplained infertility) he suggested we move straight to IVF to increase chances of getting pregnant. He also gave me the option of doing more IUI treatments, but didn't think they would work for me...He showed me different statistics, but also talked about how my personal conditions could influence results. He gave me options, talked about what he thought would work for me and advised on how he thought I should proceed.
The clinic [RMA of NY] is very well run. Monitoring appointments are very convenient as the clinic opens up early. If I came by 7 am, I'd be out no later than 8 each time, which gave me plenty of time to get to work...The nurses are wonderful! They always answered all questions and returned my calls promptly.
How was your experience with Benjamin Sandler at RMA of New York?
He's a great doctor. Even during my initial consultation with him, I felt confident in him as my doctor and knew I could trust him. He showed me different statistics, but also talked about how my personal conditions could influence results. He gave me options, talked about what he thought would work for me and advised on how he thought I should proceed.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Don't be afraid to ask as many questions as possible. He's a great doctor!
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
He was always there to answer questions, he was the one who monitored most of my appointments, he explained everything very well every step along the way, he was compassionate and kind, gave me options, his staff was wonderful.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
He right away told me that with my conditions (mostly PCOS but also unexplained infertility) he suggested we move straight to IVF to increase chances of getting pregnant. He also gave me the option of doing more IUI treatments, but didn't think they would work for me. I chose to move on to IVF with him and am happy I did so.
Describe your experience with the nursing staff at RMA of New York.
The nurses are wonderful! They always answered all questions and returned my calls promptly.
Describe your experience with your monitoring appointments at RMA of New York.
The clinic is very well run. Monitoring appointments are very convenient as the clinic opens up early. If I came by 7 am, I'd be out no later than 8 each time, which gave me plenty of time to get to work.
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
He suggested to transfer 1 embryo at a time given my age and medical history.
10
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 42 - 43
1 Egg Freezing
Donor Eggs
Poor Egg Quality
Latinx
Income $200K - $499K
Lawyer
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Sandler is an expert in the field. He is honest and compassionate and kept me informed every step of the way....Dr. Sandler navigates the stress while providing realistic expectations. I did two rounds of IVF and was not successful....I took several months off to regroup and went the egg donor route. He explained the entire process, the statistics and the risks. Dr. Sandler was compassionate and patient with me. He was honest yet comforting.
Strength is that they [RMA - East Side] get results. Weakness is that it is a very busy practice and it is frustrating during the monitoring process. Also when you call, if is quite difficult to speak to the doctor. You always get a nurse first... Dará Berg is the specialist for donor egg recipients. She was incredibly responsive, compassionate and well-versed in the process....I paid for egg freezing ($10,000), IVF ($10,000 each time). Insurance covered $10,000 of embryo transfer with donor egg (which total cost was $23,000)
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler is an expert in the field. He is honest and compassionate and kept me informed every step of the way. It is a very stressful experience as a patient with difficulties trying to conceive. Dr. Sandler navigates the stress while providing realistic expectations.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Dr. Sandler is amazing. Be patient with the size of the practice. He is worth the wait.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
Dr. Sandler was compassionate and patient with me. He was honest yet comforting.
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
Several years ago i froze my eggs. When I was ready to conceive I did two rounds of IVF and was not successful. I then thawed my eggs and that procedure was also unsuccessful. I took several months off to regroup and went the egg donor route. He explained the entire process, the statistics and the risks. I now have a beautiful healthy daughter.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Dará berg)
Dará Berg is the specialist for donor egg recipients. She was incredibly responsive, compassionate and well-versed in the process.
Describe your experience with RMA of New York.
Strength is that they get results. Weakness is that it is a very busy practice and it is frustrating during the monitoring process. Also when you call, if is quite difficult to speak to the doctor. You always get a nurse first.
Describe your experience with your monitoring appointments at RMA of New York.
The window was convenient but it was terribly busy. Often times I waited an hour or more.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
I paid for egg freezing ($10,000), IVF ($10,000 each time). Insurance covered $10,000 of embryo transfer with donor egg (which total cost was $23,000)
Describe Benjamin Sandler's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
dr. Sandler was pretty insistent on implanting a single embryo.
10
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2011 - 2015, Successful
NPS
9
NPS
8
Age 30 - 34
3 IUI
1 IVF
1 Embryo Freezing
European
Income $500K
Marketer or PR
Only Doc Seen
Egg Freezing With Other Docs
Strongly Recommends
Neutral
Successful
....from the getgo Dr. Sandler was very honest...He did not want to continue a cycle if it wasn't looking good, and was cognizant of me as a person.
Keri was the nurse I worked with...She was unbelievable...[Monitoring appointments] very long waits unless there right when the doors opened. VERY long.
How was your experience with Benjamin Sandler at RMA of New York?
I think Dr. Sandler was a very smart doctor who handled a pretty textbook case of diagnosed infertility very well. I was a VERY nervous patient, and he handled me well, was very honest and practical, and got me to where I needed to be. Sometimes I wanted more compassion, but also understood our goals were aligned, and he was doing everything he could to get me to where I wanted to be,
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
He is not going to hold your hand, but he will do whatever he can to get the best otucome.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
I felt like from the getgo Dr. Sandler was very honest- never giving me false hope, but making me believe he would do anything he could to ensure I was successful. He spent over an hour with me at our first meeting, and was always patient, honest, and practical. He did not want to continue a cycle if it wasn't looking good, and was cognizant of me as a person. He is not what I would describe as "warm and fuzzy" but inspired confidence in me as a patient that he would do whatever he could to ensure the best out come.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Keri Bergin)
Keri was the nurse I worked with primarily in between my first series of IVF when I had twins and when I went back for a singleton embryo transfer. She was unbelievable. She left for med school which was very sad for me, but she made me feel empowered, confident, comfortable and supported. I adored her
Describe your experience with your monitoring appointments at RMA of New York.
Horrible. Very long waits unless there right when the doors opened. VERY long
9
Doctor
Benjamin Sandler
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
3 of 5
Educational Resources
7 of 5
2015 - 2017, Unsuccessful
NPS
5
NPS
5
Age 42 - 44
1 IUI
3 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Lawyer
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Sandler made himself accessible for questions and to discuss changes in course of treatment, but did not present option other than injectables. Also, there was no sense of urgency in how I was treated or real discussion about the effects of time and delay...Be proactive and push communication...Standard IVF with injectable medication because of age and ovarian reserve. One cycle was converted to an IUI due to minimal response to medication and overall coverage limitations of insurance.
As a patient [at RMA of New York], I did not form any personal relationship with the nursing staff nor was any nurse educated about my specific case...Monitoring hours were a zoo...RMA is a mill, and I believe their approach is one that will only work for easy cases. The general refrain was "every cycle is different," without specifically addressing the individual patient. An assessment of my partner and us as a couple would also have been helpful.
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler made himself accessible for questions and to discuss changes in course of treatment, but did not present option other than injectables. Also, there was no sense of urgency in how I was treated or real discussion about the effects of time and delay.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Be proactive and push communication
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
RMA is a mill, the standard answer to questions about tailored treatment is "every cycle is different," and as a patient I was pushed to keep doing IVF cycles
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
Standard IVF with injectable medication because of age and ovarian reserve. One cycle was converted to an IUI due to minimal response to medication and overall coverage limitations of insurance.
Describe your experience with the nursing staff at RMA of New York.
As a patient, I did not form any personal relationship with the nursing staff nor was any nurse educated about my specific case.
Describe your experience with RMA of New York.
RMA is a mill, and I believe their approach is one that will only work for easy cases. The general refrain was "every cycle is different," without specifically addressing the individual patient. An assessment of my partner and us as a couple would also have been helpful.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring hours were a zoo
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
approximately $25,000
What specific things went wrong at RMA of New York?
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
5
Doctor
Benjamin Sandler
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
5
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
2016, Unknown Success
NPS
8
NPS
10
Age 48
Diminished Ovarian Reserve
Poor Egg Quality
East Asian
Income $50K - $99K
Architect
3rd of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Neutral
Strongly Recommends
Success w/ Doc Not sure
Dr. Sandler is very experienced. Because he sees so many patients for procedures, if you don't talk with him about everything you know and understand, he will start at the beginning to describe your issues. He tries to be realistic, yet hopeful, that you will get pregnant, but will also explain when there are problems... Communicate often with the nurse coordinators because they are the ones who will answer your questions directly. If you're not getting the answers you want to hear, you'll have to press hard to speak with the doctor. Or else make an appointment to see him for a face to face consultation.
Communicate often with the nurse coordinators [at RMA of New York] because they are the ones who will answer your questions directly. If you're not getting the answers you want to hear, you'll have to press hard to speak with the doctor. Or else make an appointment to see him for a face to face consultation....But make sure you double check your insurance coverage, co-pays, etc. I had difficulty getting them to fight the insurance company for pharmacy benefits - something about them using fertility codes rather than gynecological codes - for meds for my treatment.
How was your experience with Benjamin Sandler at RMA of New York?
Dr. Sandler is very experienced. Because he sees so many patients for procedures, if you don't talk with him about everything you know and understand, he will start at the beginning to describe your issues. He tries to be realistic, yet hopeful, that you will get pregnant, but will also explain when there are problems.
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Communicate often with the nurse coordinators because they are the ones who will answer your questions directly. If you're not getting the answers you want to hear, you'll have to press hard to speak with the doctor. Or else make an appointment to see him for a face to face consultation.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Dara)
The coordinators do cc: others with your care so that one of them will email back.
Describe your experience with RMA of New York.
Because RMA is such a large practice, you have to trust in the process. But make sure you double check your insurance coverage, co-pays, etc. I had difficulty getting them to fight the insurance company for pharmacy benefits - something about them using fertility codes rather than gynecological codes - for meds for my treatment.
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
RMA-NY Shared Donor Oocytes with Cryo of embryos, including ICSI and embryology biopsy fee = $23,880. Additional $2000 for PGD/PGS lab screening. Subsequent FET cycle = $3450 ea. Medications extra.
8
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
2003 - 2010, Successful
NPS
10
NPS
10
Age 43 - 50
1 IUI
1 IVF
1 Egg Freezing
Diminished Ovarian Reserve
Endometriosis
Recurrent Pregnancy Loss
Ashkenazi Jewish
Income $200K - $499K
Entrepreneur
4th of 4 Docs
7 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Sandler is very direct, has an incredible human kindness never found in other infertility specialists; some times I did not like what I hear but he kept focusing me in the right direction we even decided to take a six month break that gave us the chance to come back with a successful treatment. he even gave me his cell number to make sure I could call whenever I wanted...He is very direct, and may not hold your hand as others, being a foreign physician (he was born out of the country) may have a different cultural background but showed genuine concern and has been known for not taking money out of people who have no chance to get pregnant.
Very efficient, we arrived at 6:15 am [at RMA - Downtown] and they were incredibly empathetic of our situation...Being an out of town patient, they were in the middle of Manhattan which provided easy access, lots of traffic during working hours but easy to access...He [Dr. Sandler] was very kind explained every step clearly and interrupted one cycle when he saw my ovaries were not responding accordingly...
How was your experience with Benjamin Sandler at RMA of New York?
dr Sandler is very direct, has an incredible human kindness never found in other infertility specialists; some times I did not like what I hear but he kept focusing me in the right direction we even decided to take a six month break that gave us the chance to come back with a successful treatment. he even gave me his cell number to make sure I could call whenever I wanted
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
He is very direct, and may not hold your hand as others, being a foreign physician (he was born out of the country) may have a different cultural background but showed genuine concern and has been known for not taking money out of people who have no chance to get pregnant.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
He was very kind explained every step clearly and interrupted one cycle when he saw my ovaries were not responding accordingly
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
he used a Pergonal Protocol, and then HCG on the day of ovulation, followed by retrieval and transfer
Describe your experience with the nursing staff at RMA of New York.
Very efficient, we arrived at 6:15 am and they were incredibly empathetic of our situation
Describe your experience with RMA of New York.
Being an out of town patient, they were in the middle of Manhattan which provided easy access, lots of traffic during working hours but easy to access
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
dont remember but considered fair and successful
10
Doctor
Benjamin Sandler
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
8
NPS
10
Age 32 - 33
2 IVF
Diminished Ovarian Reserve
Tubal Blockage
Black or African-American
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Benjamin Sandler is] very scientific he gives you his opinion and what he chooses for you...He gave me a hope that we have age on my side I will def get pregnant. But then I didnt get pregnant and then had a chemical.he told me the changes that will happen in a new cycle.he had alot of information...I had antagonist protocol I had 300 gonal f n 3 powders of menupor and then centrotide and my trigger was ovidrel my cycle lasted 11 day
[The nursing staff at RMA of New York was] Awesome they answered all questions and very promptly...It [monitoring appointments] was fast your get in btwn 7 and 8 am and would do bloods then get placed in a room for ultrasound...[Dr. Benjamin Sandler is] very scientific he gives you his opinion and what he chooses for you...He gave me a hope that we have age on my side I will def get pregnant.
How was your experience with Benjamin Sandler at RMA of New York?
He gave me a hope that we have age on my side I will def get pregnant. But then I didnt get pregnant and then had a chemical.he told me the changes that will happen in a new cycle.he had alot of information
What's one piece of advice would you give a prospective patient of Benjamin Sandler at RMA of New York?
Hes very scientific he gives you his opinion and what he chooses for you.
During treatment, were you treated like a number or a human with Benjamin Sandler at RMA of New York?
He explained everything
Describe the protocols Benjamin Sandler used in your cycles at RMA of New York and their degree of success.
I had antagonist protocol I had 300 gonal f n 3 powders of menupor and then centrotide and my trigger was ovidrel my cycle lasted 11 day
Describe your experience with the nursing staff at RMA of New York.
Awesome they answered all questions and very promptly
Describe your experience with RMA of New York.
If you dont get pregnant the first time dont think of it as the doctors fault it's only the first time and they have to find out what works but the second time around things should work in your favor
Describe your experience with your monitoring appointments at RMA of New York.
It was fast your get in btwn 7 and 8 am and would do bloods then get placed in a room for ultrasound
Describe the costs associated with your care under Benjamin Sandler at RMA of New York.
I had a grant
8
Doctor
Benjamin Sandler
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
4 of 5
10
Clinic
RMA of New York
NY - Downtown
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5

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