Rated 7.3
Strongly recommend: 50%Neutral: 27%Don't recommend: 23%7.3
50% strongly recommend
25 reviews
Humanity
7.8
7.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
7.9
7.9
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.5
5.5
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
SUNY
Residency
Cornell
Fellowship
Albert Einstein

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Beth McAvey works in 1 office at

RMA of New York - Long Island IVF
Rated 9.4
Strongly recommend: 88%Neutral: 7%Don't recommend: 5%9.4

Explore Clinic
Garden City
877 Stewart Ave., Suite 24
Garden City, NY 11530

25 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 36 - 37
1 Fertility Medications
Diminished Ovarian Reserve
East Asian
Income $200K - $499K
Doctor
Only Doc Seen
Egg Freezing With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. McAvey is very knowledgeable, so I trust her completely with the course of my egg freezing. She explains things thoroughly and answers my questions to my satisfaction. She is sincere and has been so from the beginning, when we discussed my ovarian reserve... Dr. McAvey has been thorough and has looked out in my best interest.
[RMA Long Island IVF] Strengths are that you know you're in good hands in a well-run clinic, being cared for by a team of knowledgeable and efficient health professionals. I have confidence in Dr. McAvey. Weaknesses are that sometimes it gets busy during monitoring sessions in the morning and there is sometimes a bit of a wait.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
Dr. McAvey is very knowledgeable, so I trust her completely with the course of my egg freezing. She explains things thoroughly and answers my questions to my satisfaction. She is sincere and has been so from the beginning, when we discussed my ovarian reserve.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York - Long Island IVF?
A prospective patient should be aware that he or she is in the hands of an experienced doctor and not worried.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York - Long Island IVF?
Everyone in the office acted caring and kind. Dr. McAvey has been thorough and has looked out in my best interest.
Describe the protocols Beth McAvey used in your cycles at RMA of New York - Long Island IVF and their degree of success.
I started with Clomid, Menopur, and Gonal F, and added cetrotide later. My initial follicle count wasn't high so a week after injections and increased doses, there was only one follicle that had the potential of underging egg freezing. Dr. McAvey discussed with me that we should cancel this cycle because it's not worth the risk of undergoing the egg freezing procedure just to get one egg, assuming it's healthy. She candidly told me that in her opinion, I should save most of my money to try again in a better month.
Describe your experience with the nursing staff at RMA of New York - Long Island IVF.
They are efficient and kind. They called me back about questions I had.
Describe your experience with RMA of New York - Long Island IVF.
Strengths are that you know you're in good hands in a well-run clinic, being cared for by a team of knowledgeable and efficient health professionals. I have confidence in Dr. McAvey. Weaknesses are that sometimes it gets busy during monitoring sessions in the morning and there is sometimes a bit of a wait.
Describe the costs associated with your care under Beth McAvey at RMA of New York - Long Island IVF.
$8,000 for each cycle for egg freezing. My insurance covered most of the medications besides a copay here and there adding up to $280, but I didn't finish the cycle so it could have ended up more. That's significantly better than the $5,000 quote for medications without insurance.
Describe Beth McAvey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York - Long Island IVF.
Not applicable
What specific things went wrong at RMA of New York - Long Island IVF?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York - Long Island IVF.
After the first monitoring session, one nurse told me to start injecting that night. The nurse practitioner called after and said to start injecting the next morning and to disregard the previous person.
10
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 36
7 IUI
PCOS
Unexplained
European
Income $100K - $199K
Accountant
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr McAvey was my third fertility doctor. I had horrible luck with my first, and hated my second. Dr McAvey was a breath of fresh air. She was precise and made sure we completely understood the diagnosis, procedures, and any risks...professional, yet friendly and compassionate...makes you feel so welcomed, and so at ease. Like you've known her for years...
I can't say enough of wonderful things about Olga [nurse at RMA Long Island IVF (formerly Long Island IVF)]. She made me feel comfortable, and communicated each step of the each process...always called when she said she would, and each call and appointment with her was extensive...The clinic seemed brand new. Clean, and professional. Very welcoming. I was at the Garden City location, then started going to Melville for monitoring hours when RMA joined with Long Island IVF. Melville is also wonderful, but Garden City is much more modern.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
Dr McAvey was my third fertility doctor. I had horrible luck with my first, and hated my second. Dr McAvey was a breath of fresh air. She was precise and made sure we completely understood the diagnosis, procedures, and any risks. She is professional, yet friendly and compassionate.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York - Long Island IVF?
You will love her!!!
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York - Long Island IVF?
She is makes you feel so welcomed, and so at ease. Like you've known her for years. She explains everything in great detail, and treats you with kindness and respect
Describe the protocols Beth McAvey used in your cycles at RMA of New York - Long Island IVF and their degree of success.
The first step was testing. My husband and I had bloodwork, I had a sonogram, and my husband had his sperm tested. I also had a HSG performed. After that, we did one cycle of medicated timed intercourse with letrozole, then 6 consecutive IUIs. First 2 were with letrozole, then 4 were with clomid. We also used the Ovidril shot right before insemination. None produced a pregnancy, so we are starting IVF in May.
Describe your experience with your nurse at RMA of New York - Long Island IVF. (Assigned nurse: Olga)
I can't say enough of wonderful things about Olga. She made me feel comfortable, and communicated each step of the each process. She always called when she said she would, and each call and appointment with her was extensive.
Describe your experience with RMA of New York - Long Island IVF.
The clinic seemed brand new. Clean, and professional. Very welcoming. I was at the Garden City location, then started going to Melville for monitoring hours when RMA joined with Long Island IVF. Melville is also wonderful, but Garden City is much more modern.
Describe the costs associated with your care under Beth McAvey at RMA of New York - Long Island IVF.
My insurance company covered half to three quarters of my fertility treatments. Dr McAvey's office would go over costs before any procedure was done. Each IUI was $500 - $1000 out of pocket. Each round of IVF will be around $5000 out of pocket.
10
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
9
NPS
9
Age 36 - 37
1 IVF
Unexplained
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Beth McAvey] has great bed side manner. She was in contact with me and so were the nurses. I was never rushed off the phone and all l questions were answered...We were advised to only do one transfer at a time...The injections were adjusted based on how I responded to the medication. I had 18 retrieved and ended up with 3 embryos...helped us thru our journey to have our family both times. She answered any question we had and was upfront and honest throughout the process...We felt at ease being in her care...Going thru IVF gave me my 2 boys (2 year old and 3 month old).
[Monitoring house at RMA of New York] felt it was well oiled. You were taken in the order you came. Some days were busier than others while some were quieter. I do wish the monitoring hours were a little longer but I do understand it is time sensitive so they do need to get the samples to the lab...They take their time to talk to you and answer your questions. They are sensitive to your needs and help you thru the process. I liked the professionalism and honesty. It’s not an easy thing to go thru. I also liked how they walked us thru the entire process.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
Dr McAvy helped us thru our journey to have our family both times. She answered any question we had and was upfront and honest throughout the process. I was very happy with her bed side manner. We felt at ease being in her care.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York - Long Island IVF?
Dr. McAvy has great bed side manner. She was in contact with me and so were the nurses. I was never rushed off the phone and all l questions were answered.
Describe the protocols Beth McAvey used in your cycles at RMA of New York - Long Island IVF and their degree of success.
I used the antagonist protocol for IVF. The injections were adjusted based on how I responded to the medication. I had 18 retrieved and ended up with 3 embryos. For the transfer, I was able to take the pills which were much easier. It was a little stressful during the injections as they are timed but we were able to make the times work around my schedule. I always brought them with me incase I got delayed. It’s a little easier preparing for the transfer. I was able to use the pill form and you just have to follow the amount around the same time each day you need to take them. Going thru IVF gave me my 2 boys (2 year old and 3 month old).
Describe your experience with your nurse at RMA of New York - Long Island IVF.
The nurses I had were very informative and sensitive to your needs. They made you feel at ease.
Describe your experience with RMA of New York - Long Island IVF.
They take their time to talk to you and answer your questions. They are sensitive to your needs and help you thru the process. I liked the professionalism and honesty. It’s not an easy thing to go thru. I also liked how they walked us thru the entire process.
Describe your experience with your monitoring appointments at RMA of New York - Long Island IVF.
I felt it was well oiled. You were taken in the order you came. Some days were busier than others while some were quieter. I do wish the monitoring hours were a little longer but I do understand it is time sensitive so they do need to get the samples to the lab.
Describe the costs associated with your care under Beth McAvey at RMA of New York - Long Island IVF.
We used WIN fertility for all medication. The bundle gave you discounts which helped.
Describe Beth McAvey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York - Long Island IVF.
We were advised to only do one transfer at a time.
9
Doctor
Beth McAvey
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
9
NPS
9
Age 33
1 IUI
Male Factor
European
Income $50K - $99K
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We sought out Dr. McAvey as a second opinion for our situation. We had been told at our previous clinic that IVF was our only option, which was so painful and stressful. After that failed, we brought all this info to her, and she really went through the paperwork, listened, and brought up her own concerns, such as cancer history of the family. She even agreed that IUI was an option for us. I'm currently still in treatment, but even if something wasn't progressing the way it should have Dr. McAvey immediately tried something different and it paid off. Even if this cycle doesn't result in a pregnancy, we plan on continuing to see her for future treatments.
]Even if there is a wait [at RMA of New York] you feel relaxed and calm. When you are speaking with the Doctor or the staff, you are given the attention and time you deserve...Olga is the nurse practitioner of the office. She is not as warm as the rest of the staff, but she is very professional. She's thorough when she explains things and always called me after my appointments to make sure I was aware of the new meds or the time to take my trigger shot, and to let me know she sent my prescriptions in a timely manner.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
We sought out Dr. McAvey as a second opinion for our situation. We had been told at our previous clinic that IVF was our only option, which was so painful and stressful. After that failed, we brought all this info to her, and she really went through the paperwork, listened, and brought up her own concerns, such as cancer history of the family. She even agreed that IUI was an option for us. I'm currently still in treatment, but even if something wasn't progressing the way it should have Dr. McAvey immediately tried something different and it paid off. Even if this cycle doesn't result in a pregnancy, we plan on continuing to see her for future treatments.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York - Long Island IVF?
Come prepared with your questions and concerns. Make sure, to be honest, that way she can give you the best course of treatment. And if it's a quick monitoring appointment, don't hesitate to stop her before she leaves the room to ask/express any concerns.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York - Long Island IVF?
From the moment I walked into the office, it was totally different than what I had dealt with prior. Even if there is a wait you feel relaxed and calm. When you are speaking with the Doctor or the staff, you are given the attention and time you deserve.
Describe the protocols Beth McAvey used in your cycles at RMA of New York - Long Island IVF and their degree of success.
Because of my family history with cancer, Dr. McAvey insisted that I get my yearly mammogram (which I hadn't done in a couple of years) before starting me on any stimulating meds. We started the IUI with Letrozole. I had 3 consecutive appointments where no growth was occurring, so she switched me to Clomid in hopes to get the growth we needed to proceed with the insemination. The second check-up after the Clomid showed a handful of matured eggs. She said I was ready, so we then administered my trigger shot which was Ovudrel. Only 2 bloodwork needed the whole treatment. Still awaiting the insemination.
Describe your experience with your nurse at RMA of New York - Long Island IVF. (Assigned nurse: Olga)
Olga is the nurse practitioner of the office. She is not as warm as the rest of the staff, but she is very professional. She's thorough when she explains things and always called me after my appointments to make sure I was aware of the new meds or the time to take my trigger shot, and to let me know she sent my prescriptions in a timely manner.
Describe your experience with RMA of New York - Long Island IVF.
Other than a phone issue a few times, the office itself is very clean, organized, and relaxing. The staff is also very nice. The front desk staff is amazingly calm and soft-spoken(even if they are actually stressed out). The only weakness I would say at this point is the hours. They close by 3:30 pm and they are only open from Monday through Friday (Garden City location), but they do have other locations that have weekend hours. It's just a bit further out of our way as we travel from Queens.
Describe the costs associated with your care under Beth McAvey at RMA of New York - Long Island IVF.
They have packages, so for a Letrozole or Clomid IUI cycle, I paid $700. I had to pay for the medication separately. The package price included all monitoring visits and bloodwork as well as the insemination.
Describe Beth McAvey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York - Long Island IVF.
We have not discussed this yet, as I am not planning IVF.
What specific things went wrong at RMA of New York - Long Island IVF?
  • Failed to call with results
Describe the specific things that went wrong at RMA of New York - Long Island IVF.
This wasn't during treatment, but when we were still in the consulting phase, they did some preliminary bloodwork to check my hormones, etc.. One of the bloodwork took longer than usual. I called because I hadn't heard back yet, and they said not all the results were in yet. I called again after a few days and the results were all in. They apologized and said that this was not a normal occurrence and it wouldn't happen again.
9
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
7
NPS
7
Age 32 - 34
3 IUI
3 IVF
Endometriosis
Male Factor
PCOS
Unexplained
European
Ashkenazi Jewish
Latinx
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. McAvey is a fast talker. She is warm and friendly. If you come in with a list of questions (you can prepare in advance and email her), she will respond to almost all of them. She listens to your ideas about protocol changes and will work with you to try to find the best results....RMA's standard is to do single ET, but we requested to do 2 embryos during one of our transfer cycles. They reluctantly complied with our request. Regardless, the result was negative anyway.
At times, it was difficult to get a straight answer from the clinic [RMA]. It is a well-oiled machine. Yet sometimes, you feel rushed during appointments (monitoring or consultations), phone calls, or other interactions. There was one week I had to call every day to get a call back regarding the IVF plan and ordering appropriate medications. Medications were ordered last minute before a trip and I nearly missed a cycle due to the poor response. I never got an apology for their carelessness/disorganization/lack of responsiveness.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
Dr. McAvey is a fast talker. She is warm and friendly. If you come in with a list of questions (you can prepare in advance and email her), she will respond to almost all of them. She listens to your ideas about protocol changes and will work with you to try to find the best results.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York - Long Island IVF?
Do some research - as people what questions you should ask her. Have all of your questions listed in advance. Do not be afraid to speak up for yourself (by asking questions and advocating for what you want).
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York - Long Island IVF?
At times, it was difficult to get a straight answer from the clinic. It is a well-oiled machine. Yet sometimes, you feel rushed during appointments (monitoring or consultations), phone calls, or other interactions. There was one week I had to call every day to get a call back regarding the IVF plan and ordering appropriate medications. Medications were ordered last minute before a trip and I nearly missed a cycle due to the poor response. I never got an apology for their carelessness/disorganization/lack of responsiveness.
Describe the protocols Beth McAvey used in your cycles at RMA of New York - Long Island IVF and their degree of success.
We did 4 cycles with Clomid (some where cancelled due to cysts). Due to my response to Clomid (and my concerns about elevated risks for breast/ovarian cancers), we changed to Letrozole for IUI. We did 3 cycles of IUI. Since research does not show additional benefit after 3 cycles of IUI, we discussed moving on to IVF. We did 2 cycles, first using an antagonist-protocol, the second using an estrogen-priming antagonist protocol (which adjusts for my high estrogen levels early in the cycle). Both had a high number of oocytes retrieved, but poor egg maturation/embryo blastulation rates. After 2 retrievals, we did 2 transfers. Neither resulted in a pregnancy, so we did additional testing and I sought additional opinions to make sure we were not overlooking anything. The testing revealed my husband had a balanced translocation. To potentially improve my embryo quality for the 3rd retrieval we changed to back to an antagonist protocol using an additional Letrozole flair during treatment. However, that cycle was the least successful - 2 embryos after 1 week but PGS testing showed they were both abnormal. Dr. McAvey then had a frank conversation about what to consider going forward and encouraged me to seek other opinions.
Describe your experience with your nurse at RMA of New York - Long Island IVF. (Assigned nurse: Olga & Anna)
Olga is cold, disorganized, provides inconsistent instructions to Dr. McAvey and Anna (for instance, she will say you have to take a HPT on Thursday instead of on Wednesday, she sometimes says incorrect medication dosage, she's not personable). In contrast, I saw Anna less frequently but she was always much more friendly and her instructions were more in line with Dr. McAvey.
Describe your experience with RMA of New York - Long Island IVF.
The strengths - RMA clinical team includes financial resources (if you have insurance, they will do all of the calls for your benefits, bills, authorization for medications). All you have to do is call to authorize your insurance for the IVF benefit. They do have an organized system. However, at times that same organization is a detriment. RMA treats you like a number. On one of my retrieval cycles, a new Dr (I had never met before) did my retrieval. He barely introduced himself to me. Then after the procedure was done, I had to ask multiple times for Tylenol to treat the pain and for the oocyte count. In addition, the nurses rushed me out while I still felt groggy and confused from the anesthesia. On another visit, a transfer cycle - I requested to transfer 2 embryos. The dr. nearly bit my head off, he was nasty/short. It made the rest of the transfer an uncomfortable experience and hard to relax after.
Describe your experience with your monitoring appointments at RMA of New York - Long Island IVF.
First come, first serve. The LI office was usually quiet. There was a wait only a couple of times.
Describe the costs associated with your care under Beth McAvey at RMA of New York - Long Island IVF.
Insurance covered most. Copays for medications ranged from $20-$190
Describe Beth McAvey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York - Long Island IVF.
RMA's standard is to do single ET, but we requested to do 2 embryos during one of our transfer cycles. They reluctantly complied with our request. Regardless, the result was negative anyway.
What specific things went wrong at RMA of New York - Long Island IVF?
  • Failed to call in prescriptions to pharmacy
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York - Long Island IVF.
Sometimes they are on top of things. They call with results by lunch time, call in prescriptions etc. Other times, it's 5:30pm and you're wondering when you will hear from them and don't want to wait until 6pm (when they close) to see if you've been forgotten. I've had to call them to find out if I'm getting a call with my instructions for that day or to find out what's going on with my prescriptions. I've had to double check if instructions in my phone voicemail match the emails or my notes that I had from my monitoring appointment earlier that day.
7
Doctor
Beth McAvey
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
7
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
3 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unsuccessful
NPS
8
NPS
8
Age 37 - 38
2 IUI
2 IVF
Poor Egg Quality
Unexplained
European
Income $100K - $199K
3rd of 3 Docs
3 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. McAvey has been great to work with. The only thing I wish was that she was the one doing the retrievals and available during all of my monitoring appointments instead of sometimes the nurse doing the ultrasounds instead. ... Dr. McAvey has had great bedside manners, has taken the time to discuss next steps with me and go into detail answering the questions that I've had.
strength: doesn't make you feel like just a number, overall the employees [RMA of New York] are pleasant. weakness: if you need to do monitoring on the weekend, you'd need to travel into Manhattan. Egg retrieval and transfers are in Manhattan as well which can be inconvenient. ... The ladies at the front desk have all been pleasant. The nurse who does my blood draws has been very pleasant with me.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
Dr. McAvey has been great to work with. The only thing I wish was that she was the one doing the retrievals and available during all of my monitoring appointments instead of sometimes the nurse doing the ultrasounds instead.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York - Long Island IVF?
Not to expect to see her at every appointment.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York - Long Island IVF?
Dr. McAvey has had great bedside manners, has taken the time to discuss next steps with me and go into detail answering the questions that I've had.
Describe the protocols Beth McAvey used in your cycles at RMA of New York - Long Island IVF and their degree of success.
I think they were the antagonist protocol. 1st retrieval was priming with birth control, and then 300iu Gonal F in the AM and 2 vials of menopur at night with a dose of micro dose lupron in the AM and PM. Menopur was adjusted during the cycle. Plus a trigger shot. 2nd retrieval was priming with estrogen patch and cetrotide, then was 200iu Gonal F in the AM and 2 vials of Menopur in the PM with cetrotide and two different trigger shots. 2nd retrieval was better, but embryo tested abnormal.
Describe your experience with your nurse at RMA of New York - Long Island IVF. (Assigned nurse: Olga)
The nurse was fine. Doesn't give me as much detail on the follicle growth as the doctors do and isn't as personable, but she's fine otherwise. The IVF coordinator has been patient with me and answers all my questions in a timely manner. The ladies at the front desk have all been pleasant. The nurse who does my blood draws has been very pleasant with me.
Describe your experience with RMA of New York - Long Island IVF.
strength: doesn't make you feel like just a number, overall the employees are pleasant. weakness: if you need to do monitoring on the weekend, you'd need to travel into Manhattan. Egg retrieval and transfers are in Manhattan as well which can be inconvenient.
Describe the costs associated with your care under Beth McAvey at RMA of New York - Long Island IVF.
IUI was about $1500 with monitoring (no insurance coverage) and IVF I believe was $23-28K with no insurance coverage.
8
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
0
NPS
0
Age 35
2 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Tubal Blockage
European
Income $200K - $499K
1st of 2 Docs
1 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. McAvey] didn't really explain why they were doing what they were doing. I didn't know better and just went with the flow. Only until after I moved to a new doctor did I realize how left in the dark I was...I was supposedly under the care of Dr. McAvey for 2 cycles but only actually saw her twice after the consultation. Didn't feel like I had a personalized treatment plan. She also left a voicemail to tell me all my eggs were abnormal.
Every time I went in for monitoring aka "cattle call" [at RMA of New York] I saw a different doctor. They were all very nice and I'm sure great doctors but the problem is with these big clinics is that you really don't have one person truly dedicated to your success. IVF is all about timing. How can a doctor that hasn't even seen my ovaries make any sort of decisions on my cycle? And even if she wasn't there for all the visits, she never once called or emailed me to see how I was feeling. No one ever told me what my embryos were graded or was wrong with the embryos after testing.
How was your experience with Beth McAvey at RMA of New York?
It's actually pretty hard to share my experience with her because I barely saw her in the 4 months with RMA. We had a none existent relationship. Every time I went in for monitoring aka "cattle call" I saw a different doctor. They were all very nice and I'm sure great doctors but the problem is with these big clinics is that you really don't have one person truly dedicated to your success. IVF is all about timing. How can a doctor that hasn't even seen my ovaries make any sort of decisions on my cycle? And even if she wasn't there for all the visits, she never once called or emailed me to see how I was feeling. No one ever told me what my embryos were graded or was wrong with the embryos after testing. It was my first time doing IVF and didn't even know to ask. I was never told any blood work results. I learned I didn't really know much about anything until I got my medical records to move over to a fertility doctor. I also felt they dropped the ball with the last cycle. Then on about 5 days into this last cycle, a dr said there were only 3 eggs that looked mature. So I emailed Dr McAvey asking if she thinks there are only going to be 3 viable eggs then maybe we should cancel the cycle. We're paying this out of pocket so not trying to throw 15k out the window. Then the next day she upped my dose drastically like a Hail Mary attempt to get some more eggs to mature. The day before retrieval my I believe my biggest one with over 23mm which is huge and one or 2 others over 20. I feel she pushed those to the limit to try to get some others to grow. We did a half dose of the trigger. Ended up with one abnormal embryo on day 5. So, I was right. 15k out the window.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
FInd another doctor
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
I was supposedly under the care of Dr. McAvey for 2 cycles but only actually saw her twice after the consultation. Didn't feel like I had a personalized treatment plan. She also left a voicemail to tell me all my eggs were abnormal.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
They didn't really explain why they were doing what they were doing. I didn't know better and just went with the flow. Only until after I moved to a new doctor did I realize how left in the dark I was.
Describe your experience with the nursing staff at RMA of New York.
They were very nice and pleasant but you still feel like your being moved through an assembly line during morning monitoring. The nurse that was assigned to always sounded kinda cranky. But they called in a timely manner to let you know what meds to take and when to come in again
Describe your experience with RMA of New York.
They really need to work on making patients feel like people. Having fertility issues is devasting and everyone just lacks compassion. The place feels like a baby making assembly line. I also feel I was kind of pushed to PSG testing. They didn't really talk to me about it. I just got a bill that said I was doing IVF with PGS. I thought it was what the doctor thought was best for me but I'm pretty sure that's how they keep their stats up.
Describe your experience with your monitoring appointments at RMA of New York.
Cattle call for sure but in and out pretty quick
Describe the costs associated with your care under Beth McAvey at RMA of New York.
I got a discounted rate through the Glow app. It was 15k for the cycle including monitoring since we didn't do a transfer they applied that money to the new cycle making it 12k.
Describe Beth McAvey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Never got that far
What specific things went wrong at RMA of New York?
  • Lost paperwork
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
I've had issues with there billing department. The woman who was supposed to help with insurance didn't. She said my insurance wouldn't cover the meds because I only had one tube blocked not both. I called Prime Therapeutics myself and they said that was COMPLETELY untrue. So after 4 months, a million phone calls and a mountain of paperwork I got my first reimbursement check in the mail for 4K and hopefully getting another one for 6K by the end of the week. I shouldn't have to be going through this aggravation. A simple preapproval needed to sent to insurance, that's all she had to do.
0
Doctor
Beth McAvey
NPS
Humanity
1 of 5
Communication
2 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
1 of 5
Explained risks
2 of 5
Adaptability
2 of 5
0
Clinic
RMA of New York
NY - Westside
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Consult
NPS
10
NPS
10
Age 31
Tubal Blockage
Black or African-American
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
She [Dr. McAvey] informed us of all our options. When it came to cost she was very blunt even though it was painful to hear. We were hoping we wouldn’t need to get our embryos screened, but when she learned we both had the sickle cell trait she ended up giving us a math lesson. She was very open and forthcoming about everything.
The wait [at RMA Westside] was short and the receptionist was friendly. I ended up receiving a bill accidentally, but once I called they corrected everything. The financial coordinator seemed a bit uncomfortable while speaking to my husband and I . She asked us several times if we had an questions. We met with three different people from theee different departments which was overwhelming for me.
How was your experience with Beth McAvey at RMA of New York?
My experience was an eye opener on the reality of IVF treatment. I’ve always been afraid and believed it was a complicated process. Doctor McAvey made it sound very simple and hopeful. When we were unsure about the condition of my tubes she did a pelvic ultrasound immediately. We seemed like she genuinely cared about my husband and I and our journey. After having 4 ectopic pregnancies she showed tremendous compassion.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
Don’t be afraid to communicate!
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
I felt like a number because she was very candid, optimistic, and seemed generally interested in helping my husband and I concieve. She informed us of all our options. When it came to cost she was very blunt even though it was painful to hear. We were hoping we wouldn’t need to get our embryos screened, but when she learned we both had the sickle cell trait she ended up giving us a math lesson. She was very open and forthcoming about everything.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
Before I could start IVF treatment I would need surgery to have my right Fallopian tube removed. Because it is filled with fluid there is a risk the the embryo can travel up in the tube. After this procedure I can start taking the meds which enables me to produce more eggs. During this time my husband and I were instructed to have blood work completed. I informed her that I would begin working for NYC DOE and she suggested that I should wait to being treatment because of the cost and my insurance as a NYC DOE teacher would cover IVF cost. This was heartbreaking to hear, however I have been trying to accept the reality that I will have to wait before I can begin this journey.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Yes, but I dont have her name on hand)
The coordinator was helpful is describing the next steps. She provided me with all her available contact information which was comforting.
Describe your experience with RMA of New York.
The wait was short and the receptionist was friendly. I ended up receiving a bill accidentally, but once I called they corrected everything. The financial coordinator seemed a bit uncomfortable while speaking to my husband and I . She asked us several times if we had an questions. We met with three different people from theee different departments which was overwhelming for me.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
$375-$30,000
10
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
5
NPS
5
Age 34
4 IUI
Unexplained
Income $100K - $199K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
The plan [with Dr. Beth McAvey] was pretty basic. Come In for montioring and blood test after cycle day 1. Would go back a week or so later for an ultrasound. Then trigger, then back for IUI. She ordered to see and endocrinologist and my TSH level is normal now. Now we have done 4 IUIs...There was no difference between any of my IUIs... there was no explanation as to why they were not working. And we also did not adjust any “treatment” plans. No added tests, adding progesterone, etc. on my 4th IUI, I went into the city and as the nurse shut the door, she said, “IUI in room 5”. Felt like I was at a fast food restaurant
Before my first IUI cycle [at RMA of New York], the nurse forgot to call in my Ovidrel...Also just recently a nurse informed me that I’ve been pre paying for all my Ovidrels. This was supposed to be covered by my insurance...There was no difference between any of my IUIs. One positive is that results came back quickly, same day if you made the monitoring hours. Expect to be stressed on making monitoring hours in the morning if you are working. I also would ask for a better communication on finances. My co pays were all over the place and there was no consistency on paying for procedures
How was your experience with Beth McAvey at RMA of New York?
Dr Mcavey is very nice, but never had adjusted my fertility treatments. We have all this “unexplained reasons” which seems to get everyone of the hook, while this is costing us a lot of money. I wouldn’t liked my one on one with her especially after a failed IUI
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
Take your time when she is in the room with you. Even if you have a failed IUI, press to see her or speak to the nurse for a better course of action on the next round.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
As the IUIs continued, there was no explanation as to why they were not working. And we also did not adjust any “treatment” plans. No added tests, adding progesterone, etc. on my 4th IUI, I went into the city and as the nurse shut the door, she said, “IUI in room 5”. Felt like I was at a fast food restaurant
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
The plan was pretty basic. Come In for montioring and blood test after cycle day 1. Would go back a week or so later for an ultrasound. Then trigger, then back for IUI. She ordered to see and endocrinologist and my TSH level is normal now. Now we have done 4 IUIs , taking this month off to save money for IVF next month.
Describe your experience with the nursing staff at RMA of New York.
Sometimes I would see the nurse in Long Island. When i went for my ultrasounds she would just give me the size and saw i was ready. Even after a failed IUI, we never looked at weather or not the timing was off. One nurse in the NYC offive forgot to call in my first Ovidrel so I had to pay out of pocket for it. Also I found out I was pre paying for my trigger and it was supposed to be covered the whole time by my insurance
Describe your experience with RMA of New York.
There needs to be a Better review after failed IUIs. There was no difference between any of my IUIs. One positive is that results came back quickly, same day if you made the monitoring hours. Expect to be stressed on making monitoring hours in the morning if you are working. I also would ask for a better communication on finances. My co pays were all over the place and there was no consistency on paying for procedures
Describe the costs associated with your care under Beth McAvey at RMA of New York.
4 IUIs $2,000 Genetic testing $400 Meds $300
What specific things went wrong at RMA of New York?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
Before my first IUI cycle, the nurse forgot to call in my Ovidrel. She called it into a local specialty pharmacy I had to run and pick up for my appt the next day. Had to leave work and then get there to lay out of pocket for it. Also just recently a nurse informed me that I’ve been pre paying for all my Ovidrels. This was supposed to be covered by my insurance.
5
Doctor
Beth McAvey
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
2 of 5
Adaptability
1 of 5
5
Clinic
RMA of New York
NY - Eastside
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2017 - 2018, Unsuccessful
NPS
7
NPS
7
Age 37 - 38
3 IUI
1 IVF
Poor Egg Quality
European
Income $100K - $199K
Marketer or PR
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. McAvey is kind, optimistic, and has a great bedside manner. Even when I am feeling down about the process, she is encouraging and hopeful. She has been willing to answer all of my questions both by email and phone...I haven't actually interacted with her very much throughout the course of my treatment. I had an initial consultation with her before I started the IUI process (3 rounds), and then one more before starting my IVF retrieval cycle. Other than that, aside from one or two emails to answer a question, I didn't have any contact with her until she called to let me know my IVF failed to produce any normal embryos.
I found that sometimes the information you received from the nurses would vary from nurse to nurse....Monitoring appointments at RMA of New York are well organized. I typically never waited longer than 15 minutes to be called and was typically always in and out within 45 minutes....It's easy to feel like a number at this clinic, but they ARE pretty organized. While I got used to seeing a different doctor every time I went in for monitoring, one thing I did not like about RMA was that the actual procedures (IUI and IVF egg retrieval) were also performed by whatever doctor was on duty that day.
How was your experience with Beth McAvey at RMA of New York?
My experience with Dr. McAvey has been fine. Whenever we speak she is kind and hopeful. I haven't actually interacted with her very much throughout the course of my treatment. I had an initial consultation with her before I started the IUI process (3 rounds), and then one more before starting my IVF retrieval cycle. Other than that, aside from one or two emails to answer a question, I didn't have any contact with her until she called to let me know my IVF failed to produce any normal embryos. It was only then that she let me know about taking CoQ10 to improve egg quality and to pursue acupuncture (which I had pursued on my own and told RMA I was doing). If you have questions, Dr. McAvey will absolutely answer them, via email or phone. But it's really up to the patient to proactively ask (and research/figure out WHAT to ask). When we found out there would be no transfer cycle for us, Dr. McAvey was optimistic and encouraged us to try again as IVF is really just "a numbers game".
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
Do your own research and ask as many questions as you can at your initial consultation and all throughout the process. You have to be your own advocate.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
Dr. McAvey is kind, optimistic, and has a great bedside manner. Even when I am feeling down about the process, she is encouraging and hopeful. She has been willing to answer all of my questions both by email and phone. At RMA, it's easy to feel like a number, because there are so many women being treated there every day. Even when I felt like "just a number" on my monitoring days, Dr. McAvey never made me feel that way during any of our interactions.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
3 cycles of IUI: five days of Clomid, Ovidrel trigger shot, IUI I cycle IVF (retrieval only, no normal embryos to transfer): Gonal F / Menopur / Cetrotide / Dual Trigger Lupron + hCG I was not given a rationale for following this protocol. I have a good ovarian reserve for my age, so based on this IVF cycle my issue appears to be egg quality.
Describe your experience with the nursing staff at RMA of New York.
The nurses at RMA of New York ranged from pretty nice to very nice. All of the questions I had throughout my IVF cycle were answered by the nurses vs. the doctors. Whenever I asked, they would sit down with me to walk me through the process and help me figure out my "medication ordering plan" (since I found the process of ordering the meds to be more stressful than actually taking them).
Describe your experience with RMA of New York.
RMA of New York definitely has a system down. It's easy to feel like a number at this clinic, but they ARE pretty organized. While I got used to seeing a different doctor every time I went in for monitoring, one thing I did not like about RMA was that the actual procedures (IUI and IVF egg retrieval) were also performed by whatever doctor was on duty that day. There was one doctor at RMA that I didn't particularly care for (his bedside manner was not a match for me) that did one of my IUI's, and I would never have actually chosen him to do it. At RMA, you are very limited when it comes to choice in that sense. I didn't even SEE the doctor who did my IVF egg retrieval. I was already under anesthesia before he even came into the room. Overall, I've had a good experience at RMA (despite my treatment failures).
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring appointments at RMA of New York are well organized. I typically never waited longer than 15 minutes to be called and was typically always in and out within 45 minutes.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
My health insurance covered my IUIs in full and one cycle of IVF (up to $10,000), however it did not cover most of the expensive IVF medications. For my IVF retrieval cycle, out of pocket I paid ~$4,500 for my medications, $2,000 for the embryo biopsy, $750 for anesthesia, and $750 for PGS testing of 4 embryos plus all office co-pays ($40 each). Billing for my IVF egg retrieval procedure hasn't gone through my insurance yet, so I don't know if I will owe anything additional.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York.
I found that sometimes the information you received from the nurses would vary from nurse to nurse. Not mission critical information, but things like 'how many days before you should expect your period' or 'how many eggs are normally retrieved from someone my age'.
7
Doctor
Beth McAvey
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
2 of 5
7
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
8
NPS
6
Age 38 - 39
2 Egg Freezing
Ashkenazi Jewish
Income $100K - $199K
Lawyer
1st of 2 Docs
IVF With Other Docs
2 Embryo Freezing With Other Docs
Donor Sperm
Neutral
Doesn't Recommend
Successful
Dr. McAvey understood why I was undergoing treatment and knew I ultimately preferred conceiving with a partner. She forwarded information to me on singles events, without my prompting, which really touched me as a thoughtful and caring act. Dr. McAvey clearly had an interest in my general happiness and life goals, outside of fertility treatments...She was approachable, relatable, thoughtful, attentive and responsive.
RMA is like a factory. It treats thousands of patients daily so must operate methodically. You feel it waiting in the waiting room for an hour just to receive 5 minutes of monitoring. The strength is that they see it all, have the best doctors who are leading fertility research and advocacy. The downside is that you do not receive individual attention
How was your experience with Beth McAvey at RMA of New York?
As described in the prior response on how Dr. McAvey made me feel human as opposed to a number, she also explained my options for fertility treatments, including egg retrieval and embryo freezing. Without judgment and without forcing an opinion, but with helpful guidance to assist me with making the most appropriate decisions for me during that time. She was approachable, relatable, thoughtful, attentive and responsive.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
Be open, communicative and ask questions
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
Dr. McAvey understood why I was undergoing treatment and knew I ultimately preferred conceiving with a partner. She forwarded information to me on singles events, without my prompting, which really touched me as a thoughtful and caring act. Dr. McAvey clearly had an interest in my general happiness and life goals, outside of fertility treatments.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
I think my protocol was standard for someone with my statistics, including age and base hormone levels. It’s known as antagon and I started with clomid, gonadotropins. 300 Gonal-f mornings, 2-3 vials menopur,l evening, introducing cetrotide when added the third menopur vial. All for about 10-12 days before trigger shot.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Connie)
Connie was my nurse when I was going through IVF and was always responsive, patient, understanding and attentive. I felt comfortable asking her any questions and she alleviated my fears.
Describe your experience with RMA of New York.
RMA is like a factory. It treats thousands of patients daily so must operate methodically. You feel it waiting in the waiting room for an hour just to receive 5 minutes of monitoring. The strength is that they see it all, have the best doctors who are leading fertility research and advocacy. The downside is that you do not receive individual attention unless you make the effort and learn to prove and ask as many questions without feeling like you’re annoyingly the staff. It’s important to obtain as much information as you need so that you understand what your body is going through and all of your options. Do not be shy! You’re paying a lot of money for this and it’s one of the most important decisions in your life. Make the most of the expertise this medical clinic and its staff has to offer.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring was done early in the morning so it didn’t interrupt the regular work day, which was quite convenient for me. Given RMA’s popularity, a 5 minute visit usually lasted an hour because of the number of patients in the waiting room on any given day. It’s a well-oiled machine though and I knew what to expect each visit, with blood work done first, wait for a while, then ultrasound. If I wanted to speak with a nurse that was another wait. The above description is regarding the west and east side offices. Downtown was much smaller and therefore a shorter wait and less stressful experience.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
Estimated medical costs were ~$9,000. Medications ~$5,000.
Describe Beth McAvey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
N/A
What specific things went wrong at RMA of New York?
  • Failed to call with results
  • Failed to convey critical information
Describe the specific things that went wrong at RMA of New York.
My options weren’t laid out to me without my prompting. I didn’t consider that if I only had one viable embryo during ivf I had the option to go through another round. This didn’t occur to me as I was focused on pgt results and not thinking about next steps. I would have liked my doctor’s team to have called to lay out my options so that I had time to consider them without delay.
8
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
6
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Unsuccessful
NPS
8
NPS
7
Age 41
3 IUI
1 IVF
Endometriosis
Uterine Fibroids
East Asian
Income $100K - $199K
Consultant
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Beth McAvey is personal and warm. She is direct and reply to emails....As this is my first IVF, I wish Dr. McAvey explained to me which treatment is choose for me and educate me a little bit more on what to expect. I did most of my learning through reading and google online. I wish I have more options available to me for me to consider if the 1st treatment failed....Lupron protocol was used for me, don't know the rationale of why using Lupron.
RMA seemed pretty organized and well run, most of appointments are on schedule. I wish they give me more clear answer on the state run grant's availability. I follow up many times on the status and I always get respond that they do not have a contract signed with the grant yet....I always get different nurse on each blood work result and call back. They are give clear instructions and answer my questions.
How was your experience with Beth McAvey at RMA of New York?
As this is my first IVF, I wish Dr. McAvey explained to me which treatment is choose for me and educate me a little bit more on what to expect. I did most of my learning through reading and google online. I wish I have more options available to me for me to consider if the 1st treatment failed.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
Educated yourself more on the IVF topic. I was abit overwhelmed and clueless.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
Dr. Beth McAvey is personal and warm. She is direct and reply to emails.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
Lupron protocol was used for me, don't know the rationale of why using Lupron. That was exactly my previous comments that I wish Dr. McAvey explained to me more on the treatment strategies. I didn't know how many protocols are available and options before my treatment. All the blood work seemed normal as progressed. As a result of this Protocol, 2 matured size, 2 mid size and 1 small one. Dr. MaAvey did push 1 more day before the trigger shot to give more time for the small one to grow. Result: 5 retried and only 1 inseminated. And the only 1 inseminated one didn't grow after few days.
Describe your experience with the nursing staff at RMA of New York.
I always get different nurse on each blood work result and call back. They are give clear instructions and answer my questions.
Describe your experience with RMA of New York.
RMA seemed pretty organized and well run, most of appointments are on schedule. I wish they give me more clear answer on the state run grant's availability. I follow up many times on the status and I always get respond that they do not have a contract signed with the grant yet.
Describe your experience with your monitoring appointments at RMA of New York.
the overall experience is good. 95% of time are pretty quick and standard. wish I get less bruise from the blood drawing. There are 2 nurses's technique are bite harsh.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
3 times of IUI - $2,000 1 IVF - $20,000
Describe Beth McAvey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
I didn't get to that stage of process yet, so I don't have good and valuable comments on this topic that I can provide.
8
Doctor
Beth McAvey
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
7
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
3
NPS
4
Age 31 - 32
2 Fertility Medications
East Asian
Income $100K - $199K
Accountant
2nd of 3 Docs
3 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Initially, Beth [McAvey] seemed sympathetic to my feeling of helplessness but as more treatments happened, she didn't take the time to explain to me why the treatments kept failing. I would've liked to spend more time understanding what we could do to find out if there are other underlying problems with me or my husband in order to better our odds. Maybe there's no way but at least we have explored some options but unfortunately we haven't had the chance to do so yet.
The nurse [at RMA of New York] was very prompt in calling me for every step of the treatment. However, her voicemails would sometimes contradict what she'd tell me on the phone. It's hard to keep track of the schedule so getting contradictory voicemails make it harder...I think the clinic is reputable so I have comfort in the level of care I'd receive. However, because the clinic is well-known in the area, I am one of many patients there so a new patient would not feel like she will receive individual attention and care that she deserves.
How was your experience with Beth McAvey at RMA of New York?
Initially, Beth seemed sympathetic to my feeling of helplessness but as more treatments happened, she didn't take the time to explain to me why the treatments kept failing. I would've liked to spend more time understanding what we could do to find out if there are other underlying problems with me or my husband in order to better our odds. Maybe there's no way but at least we have explored some options but unfortunately we haven't had the chance to do so yet.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
I would tell the prospective patient to ask a lot of questions upfront, esp. in case the first couple of treatments fail. I think the most time you'll get out of the doctor is upfront during the first consultation. After the first meeting, you are dealing with nurses and other doctors in the clinic who are not your primary doctor so it's harder to get the information you are looking for.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
When my first IUI failed, I was very anxious in finding out the reason for the treatment not to work. She didn't take the time to explain she just said sometimes there's no explanation. During my second treatment, I insisted on running tests to see if there are other issues with me since the second IUI also failed but she said nothing seems to be wrong. She didn't make any helpful suggestions to put me at ease about why my IUIs keep failing or what I should do as my next step. I felt that I was just one of the many "numbers" she had to get through for the day and she didn't take the time to explain to me what I can do to help my odds.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
The overall strategy my doctors recommended was to start with IUIs and see if they'll work before I try any more intense treatments due to my age. However, the IUIs have not worked and I still haven't found out the underlying issues.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Olga)
The nurse was very prompt in calling me for every step of the treatment. However, her voicemails would sometimes contradict what she'd tell me on the phone. It's hard to keep track of the schedule so getting contradictory voicemails make it harder.
Describe your experience with RMA of New York.
I think the clinic is reputable so I have comfort in the level of care I'd receive. However, because the clinic is well-known in the area, I am one of many patients there so a new patient would not feel like she will receive individual attention and care that she deserves.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
For the past two IUIs, I've paid more than $5K out of pocket to the clinic. That included medications, consultation and the actual procedures performed.
Describe Beth McAvey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
Not applicable as I've not tried eSET.
What specific things went wrong at RMA of New York?
  • Failed to call with results
Describe the specific things that went wrong at RMA of New York.
Every time I need my blood taken, I always end up with a bruised arm. The nurses don't seem to be very good at taking blood which I thought would be one of the few things the nurses would actually be good at since they do it so often. There have been times when I have to reach out in order to get the results of my previous test to find out what my next step should be.
3
Doctor
Beth McAvey
NPS
Humanity
2 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
4
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
9
NPS
9
Age 35 - 36
1 IVF
Endometriosis
European
Income $100K - $199K
Teacher
2nd of 2 Docs
7 IUI With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
When my e2 spiked and I was in danger of hyperstimulating, she [Dr Beth McAvey] canceled my fresh transfer so that my body could recover. She did a great job of monitoring my follicle growth so I triggered at the right time for the maximum number of eggs retrieved...She also pressured me gently to only transfer one embryo, because she thought my chances were so good, and I really wanted to do two. IVF is obviously an easier experience on a patient when it's so successful, so it's only natural that I highly regard Dr. McAvey. It's hard to know if I would have gotten the same great outcome the first time with anther doctor. I still have 11 frozen embryos waiting to be our baby's sibling.
They [the staff at RMA of New York] also were very organized and never missed calling me with my instructions, which was an unfounded paranoia of mine. Rma is more impersonal because you rotate doctors and there are so many patients, but it seemed to me that they have a system that works. I think if you arrive later in the window of hours for monitoring, you probably end up with a long wait. That happened to me once on the weekend, but at least I exp
How was your experience with Beth McAvey at RMA of New York?
Dr. McAvey did a great job monitoring my first and only IVF cycle after 7 failed iuis at a different clinic. I have endometriosis but there was no clear reason for my infertility. She was extremely positive about my chances. I think I ended up being an easy patient because I ended up responding very well to the stimulation cycle. When my e2 spiked and I was in danger of hyperstimulating, she canceled my fresh transfer so that my body could recover. She did a great job of monitoring my follicle growth so I triggered at the right time for the maximum number of eggs retrieved. I ended up with 31. She also pressured me gently to only transfer one embryo, because she thought my chances were so good, and I really wanted to do two. IVF is obviously an easier experience on a patient when it's so successful, so it's only natural that I highly regard Dr. McAvey. It's hard to know if I would have gotten the same great outcome the first time with anther doctor. I still have 11 frozen embryos waiting to be our baby's sibling.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
Ask a lot of questions. Be in touch via email if you want more information.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
Dr. McAvey was warm and took the time to share information and answer questions. She was receptive to email communication.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
I believe I was on the antagonist protocol for ivf: I had a short 8 day stimulation cycle, and I took gonal-f, ganirelix, and menopur during that time. (Probably others I'm forgetting). Of course I started my cycle with birth control pills. When my cycle staRted and I went in for baseline, I had an ovarian cyst that delayed my start for two weeks. She prescribed me ovidrel to treat the cyst. I triggered with hcg. I had a lot of follicles to begin with and responded well (except for the e2 spike, which was fine). I had 31 eggs retrieved, 19 fertilized, 12 made it to freeze. I then went straight to a frozen embryo transfer for my next cycle. I was prescribed antibiotics, estrace pills, and I was on progesterone in oil shots through week 9 of pregnancy. My transfer went off without a hitch. I didn't do bed rest or anything afterwards.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Erin)
I'm not sure if Erin was the primary nurse but she often was the one who called with instructions. She always was patient with questions. I also heard from Olga a lot. I didn't have too many interactions with nurses in person- mostly just leading up to the instructions for trigger, retrieval, transfer, etc. My ivf coordinator Christina ended up not being extremely helpful. She was new, but I found I could get information from my doctor or nurses, not from her.
Describe your experience with RMA of New York.
Rma is of course a big clinic with good success rates. From what I've read, the quality of their lab makes a big difference in their outcomes, but that's one area of the practice that we don't really see. I went to rma westside (except on weekends) and I was so pleased overall with how quickly and efficiently I was seen in the many morning appointments for monitoring. I had been so worried about missing lots of work, and I ended up not being late once, because if I got to the clinic before it opened (7am), I could literally have my blood drawn and my ultrasound done and be out the door at 7:20. Amazing! They also were very organized and never missed calling me with my instructions, which was an unfounded paranoia of mine. Rma is more impersonal because you rotate doctors and there are so many patients, but it seemed to me that they have a system that works. I think if you arrive later in the window of hours for monitoring, you probably end up with a long wait. That happened to me once on the weekend, but at least I expected it. They really move quickly though. At rma, I definitely didn't have that feeling of knowing the nurses well, even though I went in all the time. They didn't really know me by name. But everyone was always friendly and professional, so that was a fine trade-off to me.
Describe your experience with your monitoring appointments at RMA of New York.
Weekdays 7-10am monitoring hours. I always arrived by 6:45, out by 7:30 at latest. Very efficient and well run. On weekends you have to go to the big main clinic. I had a longer wait there but it was quicker than I expected considering the number of patients waiting.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
I was extremely lucky to have my ivf cycle and medications be 100% covered by insurance. I think we only had a few hundred billed to us (copays and an u/s at my initial visit).
9
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016, Unsuccessful
NPS
10
NPS
9
Age 41
7 Fertility Medications
Uterine Fibroids
Black or African-American
Income $100K - $199K
Writer
2nd of 3 Docs
7 IUI With Other Docs
IVF With Other Docs
1 Egg Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. McAvey was very down to earth, explained things well and even responded to emails, which was really reassuring. She's smart, talented and well-connected. She referred me to a great doctor for my fibroid surgery...once when I did have a question, as she was running out of the office, she told me she'd call me on her cell from her car. She was really straightforward, smart and kind. There were a few times when I wish she had been more familiar with my file but I recognize that all of these doctors see sooooo many patients, I feel like it's actually our patient responsibility to do a lot of reminding with each and every appointment.
It's really hard to rate the nursing staff because it was so large. Some people were great. Some people were mediocre. Once I went and waited over an hour for a scheduled insemination because they had forgotten me--and I didn't speak up, I just waited patiently. Other times, I was seen right away. Some nurses were great at blood draws. Some weren't. I have a feeling things are a little better (ie. less busy) at the west side clinic...RMA has pretty much gotten IUI cycles down to a science: bloodwork, meds, ultrasounds, insemination, two-week call. Because I was at the beginning of my journey, this process was about making sure my uterus was in good shape (it was not so we had to work on that) and then getting me in and out for IUI cycles with the appropriate drugs. Pretty basic.
How was your experience with Beth McAvey at RMA of New York?
If anything, I should've made more attempts to communicate with her as she would've made herself available. For example, I had a side effect to one of the meds I was on but because I read about it as expected in the paperwork, I didn't say anything. But when I brought it up at my next appointment, Dr. McAvey said I should've told them. I didn't know that I could/should. That was frustrating but, again, I know if I had reached out I would've gotten a response. For example, once when I did have a question, as she was running out of the office, she told me she'd call me on her cell from her car. She was really straightforward, smart and kind. There were a few times when I wish she had been more familiar with my file but I recognize that all of these doctors see sooooo many patients, I feel like it's actually our patient responsibility to do a lot of reminding with each and every appointment. I asked the director of a prominent cryopreservation lab about her and she had nothing but good things to say about her as well.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
Dr. McAvey was very down to earth, explained things well and even responded to emails, which was really reassuring. She's smart, talented and well-connected. She referred me to a great doctor for my fibroid surgery.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
RMA has pretty much gotten IUI cycles down to a science: bloodwork, meds, ultrasounds, insemination, two-week call. Because I was at the beginning of my journey, this process was about making sure my uterus was in good shape (it was not so we had to work on that) and then getting me in and out for IUI cycles with the appropriate drugs. Pretty basic.
Describe your experience with the nursing staff at RMA of New York.
It's really hard to rate the nursing staff because it was so large. Some people were great. Some people were mediocre. Once I went and waited over an hour for a scheduled insemination because they had forgotten me--and I didn't speak up, I just waited patiently. Other times, I was seen right away. Some nurses were great at blood draws. Some weren't. I have a feeling things are a little better (ie. less busy) at the west side clinic.
Describe your experience with RMA of New York.
Show up early for your IUI visits because that waiting room fills up fast and there's usually a wait. Keep in constant communication with the doctors and nurses. If you care, ask for a female technician. They're there but there are so few of them I feel like advocacy might help.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
My insurance was awful. They said they'd cover testing but ended up not doing so. As a result, I had to pay out of pocket for virtually everything.
What specific things went wrong at RMA of New York?
  • Lost appointments
Describe the specific things that went wrong at RMA of New York.
I was pretty steamed when I had been told to come in for an insemination, checked in and waited around for an hour because they had forgotten about me. This kind of thing is time sensitive so I was really upset but trying not to be because obviously stress isn't good. If I had advocated for myself more (ie. checking in with them every 15 or 20 minutes) things probably would've been different. But I was trying to be patient and calm and the room.
10
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
1 of 5
9
Clinic
RMA of New York
NY - Westside
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2019, Successful
NPS
10
NPS
10
Age 37 - 40
6 IUI
1 IVF
European
Income $200K - $499K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Beth McAvey] is very approachable and compassionate. She explains everything in detail and is very knowledgeable and professional. We were always very happy she was our doctor and we recommended her to everyone we knew was looking for a fertility doctor...She always took the time to explain everything and answer any questions. I never felt rushed... I’m 40 years old so i knew it could take some time. She has always been incredible. She is very approachable and compassionate.
All the nursing staff and coordinators were fantastic. Our experience at RMA was really good. They all explained everything thoroughly and were caring and professional...Monitoring hours are 7-8.30am so it was perfect to be able to go before going to work...The clinic in the west side is smaller and it feels more personable. Also most of the time we barely had to wait. The east side is more crowded so there is more wait time, but most doctors and nurses in both clinics were great. The way they organize the visits is very efficient so the visits can be quick, but we never felt rushed when we had questions.
How was your experience with Beth McAvey at RMA of New York?
We have been seeing Dr. McAvey for a long period of time, since the first consultation until i got pregnant for the second time. I’m 40 years old so i knew it could take some time. She has always been incredible. She is very approachable and compassionate. She explains everything in detail and is very knowledgeable and professional. We were always very happy she was our doctor and we recommended her to everyone we knew was looking for a fertility doctor.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
Dr. McAvey was always warm, caring, compassionate and professional. She always took the time to explain everything and answer any questions. I never felt rushed.
Describe your experience with your nurse at RMA of New York. (Assigned nurse: I had several nurses and coordinators since i have been going to RMA for a long time. Erin Donnelly was one of them)
All the nursing staff and coordinators were fantastic. Our experience at RMA was really good. They all explained everything thoroughly and were caring and professional.
Describe your experience with RMA of New York.
Our experience was great. The clinic in the west side is smaller and it feels more personable. Also most of the time we barely had to wait. The east side is more crowded so there is more wait time, but most doctors and nurses in both clinics were great. The way they organize the visits is very efficient so the visits can be quick, but we never felt rushed when we had questions.
Describe your experience with your monitoring appointments at RMA of New York.
Monitoring hours are 7-8.30am so it was perfect to be able to go before going to work
10
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Unsuccessful
NPS
5
NPS
6
Age 43
Diminished Ovarian Reserve
Male Factor
East Asian
Income $100K - $199K
Marketer or PR
1st of 3 Docs
2 IUI With Other Docs
3 IVF With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. McAvey was very sympathetic and listened to our concerns. ... she didn't seem particularly resourceful when we were faced with the results of the initial workup. It turned out we had a combination of DOR and male factor infertility, and she immediately suggested donor eggs, which we weren't ready for. ... we were disappointed by the lack of real treatment strategies for using my own eggs first.
It's a large clinic with multiple locations and many patients, but the staff does make you feel like you are a human, which we really appreciated. (We didn't have much of an interaction beyond a few consultations and workup, because we went elsewhere for our actual treatment.) It felt like RMA is run well. Both our appointments were on time and we didn't have any billing issues. ...
How was your experience with Beth McAvey at RMA of New York?
Dr. McAvey was warm and compassionate. It put us at ease, but she didn't seem particularly resourceful when we were faced with the results of the initial workup. It turned out we had a combination of DOR and male factor infertility, and she immediately suggested donor eggs, which we weren't ready for. We wanted to try with my own eggs at least once before going down that route. We decided to consult elsewhere for a second opinion, as we weren't sure if Dr. McAvey had the expertise for us. The treatment plan she suggested was either donor eggs or cookie-cutter IVF that didn't seem tailored at all.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
Dr. McAvey was very sympathetic and listened to our concerns. She was the first doctor we saw with our suspected infertility, and I appreciated being treated like a human when we were apprehensive and unsure what the future holds.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
Her first suggestion was using donor eggs due to my low ovarian reserve/high FSH. While I understood that donor eggs would give us much higher potential for success, we were disappointed by the lack of real treatment strategies for using my own eggs first.
Describe your experience with RMA of New York.
It's a large clinic with multiple locations and many patients, but the staff does make you feel like you are a human, which we really appreciated. (We didn't have much of an interaction beyond a few consultations and workup, because we went elsewhere for our actual treatment.) It felt like RMA is run well. Both our appointments were on time and we didn't have any billing issues.
What specific things went wrong at RMA of New York?
  • Provided conflicting information
5
Doctor
Beth McAvey
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
4 of 5
Explained risks
2 of 5
Adaptability
1 of 5
6
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
2016, Successful
NPS
8
NPS
8
Age 35
1 IVF
Unexplained
European
Income $100K - $199K
Business Executive
3rd of 3 Docs
4 IUI With Other Docs
1 Egg Freezing With Other Docs
Embryo Freezing With Other Docs
Neutral
Neutral
Successful
Dr McAvey had a warm bedside manner, emailed and called me personally, didn't make me feel rushed, and seemed genuinely concerned with my success...Be communicative with Dr.McAvey regarding your care. She helped me when the clinic failed me. I appreciated her involvement... I appreciated her bedside manner and her level of involvement in my care. I would definitely recommend.
The IVF coordinator [at RMA] was unresponsive and failed to provide critical information. My cycle was delayed as a result. Additionally, there was a billing error that almost delayed my cycle for a second time. Despite the errors, the clinic did step up to make things right and I appreciated that effort...[Nurses] Seemed to be informative, patient and thorough. I felt confident in my care. Not overly warm, but kind enough.
How was your experience with Beth McAvey at RMA of New York?
Dr. McAvey was very warm, optimistic, thorough and personal. Dr McAvey was very warm, optimistic, thorough, and personal. I appreciated her bedside manner and her level of involvement in my care. I would definitely recommend.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
Be communicative with Dr.McAvey regarding your care. She helped me when the clinic failed me. I appreciated her involvement.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
Dr McAvey had a warm bedside manner, emailed and called me personally, didn't make me feel rushed, and seemed genuinely concerned with my success.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
Traditional IVF with ICSI
Describe your experience with the nursing staff at RMA of New York.
Seemed to be informative, patient and thorough. I felt confident in my care. Not overly warm, but kind enough.
Describe your experience with RMA of New York.
The IVF coordinator was horrible. My cycle was delayed because of her lack of communication and errors. That said, the clinic did come through for me to try to make things right. I was reassigned and prioritized in my care going forward and I truly appreciated that effort.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
I believe it was $12,500 for an IVF package including one FET if the fresh transfer failed. Plus $2500 for ICSI and around $5000 for meds.
Describe Beth McAvey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York.
She recommended SET based on my age, diagnosis, and past success.
What specific things went wrong at RMA of New York?
  • Lost paperwork
  • Failed to inform you of changes in protocol
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at RMA of New York.
The IVF coordinator was unresponsive and failed to provide critical information. My cycle was delayed as a result. Additionally, there was a billing error that almost delayed my cycle for a second time. Despite the errors, the clinic did step up to make things right and I appreciated that effort.
8
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
RMA of New York
NY - Eastside
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
8
NPS
10
Age 40
1 IVF
Tubal Blockage
Uterine Fibroids
Income $200K - $499K
Business Executive
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. McAvey is very knowledgeable and pretty direct. She can be pretty rushed so you'll have to either ask her to slow down a bit or repeat herself. She makes sure to cover all bases to give you the best opportunity.... The practice [RMA of New York] doesn't encourage multiple embryo transfers and while it states "e"SET it isn't elective in this case it's forced...The office opened promptly at 7:30 and you aren't there for more than 40 minutes. I would suggest getting there as early as possible.
The office [RMA of New York] is great, and the staff very attentive and compassionate... It was an effiecent well-oiled machine. The office opened promptly at 7:30 and you aren't there for more than 40 minutes. I would suggest getting there as early as possible....The practice doesn't encourage multiple embryo transfers and while it states "e"SET it isn't elective in this case it's forced.... Dr. McAvey is very knowledgeable and pretty direct. She can be pretty rushed so you'll have to either ask her to slow down a bit or repeat herself.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
Dr. McAvey is very knowledgeable and pretty direct. She can be pretty rushed so you'll have to either ask her to slow down a bit or repeat herself. She makes sure to cover all bases to give you the best opportunity.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York - Long Island IVF?
Write down all the questions you want to ask and either email them to her and her team or ask at your visit. Do your research!
Describe your experience with RMA of New York - Long Island IVF.
The office is great, and the staff very attentive and compassionate. ..
Describe your experience with your monitoring appointments at RMA of New York - Long Island IVF.
It was an effiecent well-oiled machine. The office opened promptly at 7:30 and you aren't there for more than 40 minutes. I would suggest getting there as early as possible.
Describe the costs associated with your care under Beth McAvey at RMA of New York - Long Island IVF.
My insurance covered most of the procedures. However, with copays, medication, and genetic testing I would estimate we paid approx $5,500 out of pocket.
Describe Beth McAvey's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of New York - Long Island IVF.
The practice doesn't encourage multiple embryo transfers and while it states "e"SET it isn't elective in this case it's forced.
8
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2018 - 2020, Successful
NPS
10
NPS
9
Age 31 - 33
1 IVF
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. McAvey is highly reputable and is incredible at what she does. She does not give false hope, tells it like it is, and is overall an amazing doctor. She’s very compassionate and personable. I have recommended her to many of my friends having issues trying to conceive. ... Dr.McAvey is extremely personable and compassionate. ...
Strengths [of RMA of New York] are the amount of knowledge and great communication. Weaknesses are the monitoring hours; this is limited and may interfere with work schedules. Monitoring hours on weekends was in Manhattan, not their Long Island office. Although, I believe this has since changed. Overall, however, I would highly recommend! ...Genetic screening on the embryos was necessary and paid completely out of pocket due to lack of insurance coverage. We had spent a lot of money on copays and medications.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
Dr. McAvey is highly reputable and is incredible at what she does. She does not give false hope, tells it like it is, and is overall an amazing doctor. She’s very compassionate and personable. I have recommended her to many of my friends having issues trying to conceive.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York - Long Island IVF?
Go in with an open mind!
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York - Long Island IVF?
Dr.McAvey is extremely personable and compassionate.
Describe your experience with RMA of New York - Long Island IVF.
Strengths are the amount of knowledge and great communication. Weaknesses are the monitoring hours; this is limited and may interfere with work schedules. Monitoring hours on weekends was in Manhattan, not their Long Island office. Although, I believe this has since changed. Overall, however, I would highly recommend!
Describe the costs associated with your care under Beth McAvey at RMA of New York - Long Island IVF.
Thankfully, we had insurance coverage for the bulk of my treatment, however we have almost run out of the dollar amount allotted. Genetic screening on the embryos was necessary and paid completely out of pocket due to lack of insurance coverage. We had spent a lot of money on copays and medications.
10
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Successful
NPS
8
NPS
10
Age 30
5 Fertility Medications
PCOS
European
Income $100K - $199K
Only Doc Seen
Neutral
Strongly Recommends
Successful
Dr. MacAvey is kind, honest and to the point. She's optimistic and extremely helpful... Don't be afraid to be open with her (hopes, fears). She will give you her full attention and will be totally honest.... have PCOS. I'm on cycle 5 of letrozole to stimulate egg growth. Mid-month I'm scanned for progress (which has been great each month) and then given the Ovidrel injection to induce ovulation. The meds are mild and my body is responding well/properly. Like I said, I'm not pregnant yet but am hopeful I will be very soon. Even healthy couples can take up to a year naturally. The Dr. Has assured me that it will happen soon, and I believe her!
They [RMA] are organized, friendly, clean and reliable... Erin, my nurse is incredible. She's thorough, informative, Empathetic and extremely prompt in getting back to you with results/questions....I have PCOS. I'm on cycle 5 of letrozole to stimulate egg growth. Mid-month I'm scanned for progress (which has been great each month) and then given the Ovidrel injection to induce ovulation. The meds are mild and my body is responding well/properly. Like I said, I'm not pregnant yet but am hopeful I will be very soon. Even healthy couples can take up to a year naturally. The Dr. Has assured me that it will happen soon, and I believe her!
How was your experience with Beth McAvey at RMA of New York?
Dr. MacAvey is kind, honest and to the point. She's optimistic and extremely helpful. I highly recommend her and the entire RMA staff.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York?
Don't be afraid to be open with her (hopes, fears). She will give you her full attention and will be totally honest.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York?
She was warm, friendly and reassuring.
Describe the protocols Beth McAvey used in your cycles at RMA of New York and their degree of success.
I have PCOS. I'm on cycle 5 of letrozole to stimulate egg growth. Mid-month I'm scanned for progress (which has been great each month) and then given the Ovidrel injection to induce ovulation. The meds are mild and my body is responding well/properly. Like I said, I'm not pregnant yet but am hopeful I will be very soon. Even healthy couples can take up to a year naturally. The Dr. Has assured me that it will happen soon, and I believe her!
Describe your experience with your nurse at RMA of New York. (Assigned nurse: Erin)
Erin, my nurse is incredible. She's thorough, informative, Empathetic and extremely prompt in getting back to you with results/questions.
Describe your experience with RMA of New York.
RMA is one of the best in NYC. They are organized, friendly, clean and reliable.
Describe the costs associated with your care under Beth McAvey at RMA of New York.
Insurance covered almost everything.
8
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Compassion
4 of 5
10
Clinic
RMA of New York
NY - Westside
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017 - 2019, Successful
NPS
8
NPS
N/A
Age 41 - 43
6 IVF
Diminished Ovarian Reserve
Poor Egg Quality
Only Doc Seen
Embryo Freezing With Other Docs
Neutral
Successful
She [Dr. Beth McAvey] is very nice and open to any suggestions I had from doing my own research. I am very happy with her as my physician since she really takes an interest in her patients. While not perfect, no one is, I would much prefer having her than some of her colleagues with whom I dealt...She is very warm and kind and easy to talk to...She tried many different approaches with me...The most successful for generating eggs was using Clomid for the cycle and then doing the retrievals after. We also used Sildenafil (Viagra), at my request when prepping for the transfer, which I believe helped me tremendously. I got pregnant using this method.
She [Dr. Beth McAvey at RMA of New York] is very nice and open to any suggestions I had from doing my own research. I am very happy with her as my physician since she really takes an interest in her patients. While not perfect, no one is, I would much prefer having her than some of her colleagues with whom I dealt...She is very warm and kind and easy to talk to...She tried many different approaches with me...The most successful for generating eggs was using Clomid for the cycle and then doing the retrievals after. We also used Sildenafil (Viagra), at my request when prepping for the transfer, which I believe helped me tremendously. I got pregnant using this method.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
She is very nice and open to any suggestions I had from doing my own research. I am very happy with her as my physician since she really takes an interest in her patients. While not perfect, no one is, I would much prefer having her than some of her colleagues with whom I dealt.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York - Long Island IVF?
Do your homework and ask lots of questions. Write your questions down if you need to and it’s always good to have someone else with you who can remember certain things you may not. She is very warm and kind and easy to talk to.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York - Long Island IVF?
She is very kind and took all of the time that we needed to answer all questions. I did need to do my own research to present ideas to her to try certain things that she did not initially consider doing. She is thorough and listens to all of your concerns.
Describe the protocols Beth McAvey used in your cycles at RMA of New York - Long Island IVF and their degree of success.
She tried many different approaches with me I really don’t remember them. The most successful for generating eggs was using Clomid for the cycle and then doing the retrievals after. We also used Sildenafil (Viagra), at my request when prepping for the transfer, which I believe helped me tremendously. I got pregnant using this method.
8
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Nursing Staff
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, 15 Eggs Frozen
NPS
10
NPS
10
Age 35
1 Egg Freezing
Uterine Fibroids
European
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. McAvey was extremely knowledgable and described everything in detail from statistics to details on the ultrasound. She was extremely personable and sympathetic to your needs. My experience was great, if something was off track, she redirected as needed with a solution...asked personal questions to get to know me as opposed to just medical information...Tell Dr. McAvey your expectations and what you would like.
The clinic [RMA Long Island IVF (formerly Long Island IVF)] itself is nice, clean and bright. For an emotional field, the clinic was very relaxing. I personally would have preferred it to be a little more warm when you walk in and less like a sterile area...[nursing staff] Excellent...Very fair price.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
Dr. McAvey was extremely knowledgable and described everything in detail from statistics to details on the ultrasound. She was extremely personable and sympathetic to your needs. My experience was great, if something was off track, she redirected as needed with a solution.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York - Long Island IVF?
Tell Dr. McAvey your expectations and what you would like.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York - Long Island IVF?
The doctor asked personal questions to get to know me as opposed to just medical information.
Describe your experience with the nursing staff at RMA of New York - Long Island IVF.
Excellent.
Describe your experience with RMA of New York - Long Island IVF.
The clinic itself is nice, clean and bright. For an emotional field, the clinic was very relaxing. I personally would have preferred it to be a little more warm when you walk in and less like a sterile area.
Describe the costs associated with your care under Beth McAvey at RMA of New York - Long Island IVF.
Very fair price. However, I had to contact my insurance company on my own for benefits.
What specific things went wrong at RMA of New York - Long Island IVF?
  • Provided conflicting information
Describe the specific things that went wrong at RMA of New York - Long Island IVF.
Make sure you review your insurance and what it covers in your own prior to going.
10
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Unsuccessful
NPS
0
NPS
0
Age 38 - 39
2 Embryo Freezing
Sales Representative
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Barely saw Dr.McAvey and had no way to reach her if I had questions. Which I often did because nothing was ever fully explained by her. Even after my first round of ivf, I didn't hear from her and had to wait more then 2 weeks to see her to discuss the results, which came from a nurse via telephone. No bedside manner. I highly recommend you go elsewhere and don't waste your precious time like I did.
There are no strengths [at RMA Long Island IVF]. Go elsewhere. Even though we were successful I would still never go back...Barely saw Dr.McAvey and had no way to reach her if I had questions. Which I often did because nothing was ever fully explained by her. Even after my first round of ivf, I didn't hear from her and had to wait more then 2 weeks to see her to discuss the results, which came from a nurse via telephone. No bedside manner. I highly recommend you go elsewhere and don't waste your precious time like I did.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
Horrible. Barely saw Dr.McAvey and had no way to reach her if I had questions. Which I often did because nothing was ever fully explained by her. Even after my first round of ivf, I didn't hear from her and had to wait more then 2 weeks to see her to discuss the results, which came from a nurse via telephone. No bedside manner. I highly recommend you go elsewhere and don't waste your precious time like I did.
What's one piece of advice would you give a prospective patient of Beth McAvey at RMA of New York - Long Island IVF?
Run
Describe your experience with RMA of New York - Long Island IVF.
There are no strengths. Go elsewhere. Even though we were successful I would still never go back. Shameful place with shameful practices. I'm more than confident they gave me someone else's protocol.
Describe your experience with your monitoring appointments at RMA of New York - Long Island IVF.
Cattle Call in which I usually well over an hour. Sometimes more than 2, and I arrived 10 minutes after they opened. Horribly ran and mismanaged.
What specific things went wrong at RMA of New York - Long Island IVF?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
  • Failed to consider drug intolerance
0
Doctor
Beth McAvey
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
1 of 5
Scheduling
1 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 36
2 Fertility Medications
PCOS
European
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. McAvey is incredibly kind and compassionate. She always made time to answer all my questions and was supportive throughout my treatments...I had a great experience with Dr. McAvey and her team. She explained things clearly, listened, and did a thorough evaluation. She has a fantastic bedside manner. I always knew I was in great hands...[protocols included] Letrozole/IUI
[RMA Long Island IVF] Monitoring hours are typically quick and efficient. It is a large practice and there are multiple locations. I mostly went to one location which made it have a smaller, more personalized feel when you see the same staff repeatedly...[nurses are] Always helpful and responsive...Dr. McAvey is incredibly kind and compassionate. She always made time to answer all my questions and was supportive throughout my treatments.
How was your experience with Beth McAvey at RMA of New York - Long Island IVF?
I had a great experience with Dr. McAvey and her team. She explained things clearly, listened, and did a thorough evaluation. She has a fantastic bedside manner. I always knew I was in great hands.
During treatment, were you treated like a number or a human with Beth McAvey at RMA of New York - Long Island IVF?
Dr. McAvey is incredibly kind and compassionate. She always made time to answer all my questions and was supportive throughout my treatments.
Describe the protocols Beth McAvey used in your cycles at RMA of New York - Long Island IVF and their degree of success.
Letrozole/IUI
Describe your experience with the nursing staff at RMA of New York - Long Island IVF.
Always helpful and responsive
Describe your experience with RMA of New York - Long Island IVF.
Monitoring hours are typically quick and efficient. It is a large practice and there are multiple locations. I mostly went to one location which made it have a smaller, more personalized feel when you see the same staff repeatedly.
10
Doctor
Beth McAvey
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of New York - Long Island IVF
Garden City
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5