Brad Miller

RMA of Michigan

Rated 8.2
Strongly recommend: 64%Neutral: 22%Don't recommend: 14%8.2
64% strongly recommend
37 reviews
Humanity
8.5
8.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.8
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7.1
7.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.1
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Wayne State
Residency
National Naval Med Ctr

How Doctor Communicates

nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Brad Miller works at

RMA of Michigan
Rated 9.2
Strongly recommend: 82%Neutral: 9%Don't recommend: 9%9.2

Explore Clinic
Troy
130 Town Center Drive
Troy, MI 48084

37 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
2
NPS
2
Age 30
Poor Egg Quality
Unexplained
European
Teacher
1st of 2 Docs
12 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I always felt like Dr.Miller was pressuring my Husband and I to do IVF right off the bat. He spoke in statistics and I felt he was trying to use scare tactics to move along the process. When I did become pregnant via an IUI cycle, it ended in early miscarriage. When I went to see Dr. Miller for the first time after this, he told me "you were barely pregnant," not the nicest most caring thing to say to someone who has been trying to conceive for years and finally had a positive test!
Very convenient as far as scheduling and being able to have blood drawn and ultrasound in the morning and still get to work on time [at RMA of Michigan]! The way they get patients in and out is very streamlined and I really appreciated that. The nurses do a great job of making sure you know all you need to know!...We did about 6 cycles of clomid with timed intercourse before moving on to gonal with IUI. I believe we did between 4-6 IUI cycles here before finding a new doctor.
How was your experience with Brad Miller at RMA of Michigan?
I did not have a great experience here. I always felt like Dr.Miller was pressuring my Husband and I to do IVF right off the bat. He spoke in statistics and I felt he was trying to use scare tactics to move along the process. When I did become pregnant via an IUI cycle, it ended in early miscarriage. When I went to see Dr. Miller for the first time after this, he told me "you were barely pregnant," not the nicest most caring thing to say to someone who has been trying to conceive for years and finally had a positive test! Horrible bedside manner, he didn't seem to care.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Make sure you stay on top of your cycle and what is required, ask questions. Switch Doctors if you are unhappy!
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
I did not feel that Dr. Miller cared for me as a person, he was very clinical and that did not help out an already stressful and emotional situation.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
We did about 6 cycles of clomid with timed intercourse before moving on to gonal with IUI. I believe we did between 4-6 IUI cycles here before finding a new doctor.
Describe your experience with your nurse at RMA of Michigan.
The nursing staff here was caring and organized, no complaints in that department!
Describe your experience with RMA of Michigan.
Very convenient as far as scheduling and being able to have blood drawn and ultrasound in the morning and still get to work on time! The way they get patients in and out is very streamlined and I really appreciated that. The nurses do a great job of making sure you know all you need to know!
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
Clomid cycles were just a few hundred dollars, an IUI cycle closer to $1000
2
Doctor
Brad Miller
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
3 of 5
Compassion
1 of 5
Explained risks
4 of 5
Adaptability
3 of 5
2
Clinic
RMA of Michigan
Troy
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 35
1 IUI
Poor Egg Quality
European
Latinx
Lawyer
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Miller prescribed me 2 cycles of Clomid. He performed an IUI the 2nd cycle, which unfortunately was unsuccessful. I had some side effects from Clomid so next cycle I’ll be switching to Femara...takes the time to clearly explain everything...is very kind and gives straight forward advice while at the same time listening to your concerns and addressing your needs. I highly recommend him!...it is my understanding that Dr. Miller recommends single embryo transfers in the vast majority of cases.
RMA is very organized. You’re assigned a specific nurse from the very beginning, and it’s been great having that one go-to person to call or email with questions for concerns. You’re going to love RMA of MI!...Jaclyn’s [nurse] the best! She’s extremely knowledgeable, responsive and caring...IUIs are $750 for the wash and insemination (not the monitoring). IVF is over $15,000...Whenever I’ve had concerns or questions, they have taken it seriously and addressed it appropriately.
How was your experience with Brad Miller at RMA of Michigan?
While he is quieter and not as expressive as Dr. Wolf, Dr. Miller is very kind and gives straight forward advice while at the same time listening to your concerns and addressing your needs. I highly recommend him!
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Don’t be afraid to share your concerns with Dr. Miller, he will listen and address them.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr. Miller takes the time to clearly explain everything and so does his nursing staff. Whenever I’ve had concerns or questions, they have taken it seriously and addressed it appropriately.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
Dr. Miller prescribed me 2 cycles of Clomid. He performed an IUI the 2nd cycle, which unfortunately was unsuccessful. I had some side effects from Clomid so next cycle I’ll be switching to Femara.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Jaclyn )
Jaclyn’s the best! She’s extremely knowledgeable, responsive and caring.
Describe your experience with RMA of Michigan.
RMA is very organized. You’re assigned a specific nurse from the very beginning, and it’s been great having that one go-to person to call or email with questions for concerns. You’re going to love RMA of MI!
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
IUIs are $750 for the wash and insemination (not the monitoring). IVF is over $15,000.
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
Although we have only discussed the possibility of IVF at this point, it is my understanding that Dr. Miller recommends single embryo transfers in the vast majority of cases.
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unknown Success
NPS
9
NPS
9
Age 31
Anovulation
PCOS
European
Income $100K - $199K
Operations
1st of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We have done two months of clomid with a trigger of ovidrel and iui [with Dr. Miller]. We haven’t had any pregnancies yet. I suffer from PCOS but the clomid and trigger have caused me to ovulate. We will be doing one more round and if that is also not successful we will most likely move on to ivf... is very knowledgeable. He is always very positive and really cares about helping his patients. He provided a lot of details and made sure we left each visit with a good understanding of whats next.
Iui is $375 and we do two each round [at RMA of Michigan]. The ovidrel is $105 at their office...The staff is all so friendly and they do everything they can to make sure you are not waiting a long time to be seen. It’s nice that they have early morning hours so I haven’t needed to take anytime off of work...We have done two months of clomid with a trigger of ovidrel and iui [with Dr. Miller]. We haven’t had any pregnancies yet. I suffer from PCOS but the clomid and trigger have caused me to ovulate.
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller is very knowledgeable. He is always very positive and really cares about helping his patients. He provided a lot of details and made sure we left each visit with a good understanding of whats next.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Work with your OBGYN to do diagnostics testing first. It will help move the process along quicker with Dr. Miller. My obgyn billed all my tests as diagnostic so my insurance covered most of it.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
We have done two months of clomid with a trigger of ovidrel and iui. We haven’t had any pregnancies yet. I suffer from PCOS but the clomid and trigger have caused me to ovulate. We will be doing one more round and if that is also not successful we will most likely move on to ivf.
Describe your experience with RMA of Michigan.
The staff is all so friendly and they do everything they can to make sure you are not waiting a long time to be seen. It’s nice that they have early morning hours so I haven’t needed to take anytime off of work
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
Iui is $375 and we do two each round. The ovidrel is $105 at their office. My insurance has covered ultrasounds and bloodwork so all in all each round is around $855
9
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unsuccessful
NPS
8
NPS
8
Age 27 - 28
2 Fertility Medications
PCOS
European
Income $50K - $99K
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Miller is warm and friendly, he puts you at ease and makes the process comfortable. He explains all questions and provides you great knowledge. He is very well educated on fertility and ensures that you receive the best course of treatment for your specific needs.... I did medicated times intercourse, my bills were about $1000 per month.
[RMA of MI-Troy] Offers services 7 Days per week, even on major holidays - this ensures cycles are missed. Promptly return phone calls. Effective communicators. Very early office hours to help prevent missing excessive time from work.... Lauren [a nurse] was always available for me. I felt like I was her only patient. She answered all calls and questions promptly and at a level that was understandable for me to follow. She was great.
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller is warm and friendly, he puts you at ease and makes the process comfortable. He explains all questions and provides you great knowledge. He is very well educated on fertility and ensures that you receive the best course of treatment for your specific needs.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Don’t hesitate, give it a shot!
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr. Miller had great bedside manner. Staff communicate well to make sure you have a clear understanding of the process and that your needs are being met.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Lauren)
Lauren was always available for me. I felt like I was her only patient. She answered all calls and questions promptly and at a level that was understandable for me to follow. She was great.
Describe your experience with RMA of Michigan.
Offers services 7 Days per week, even on major holidays - this ensures cycles are missed. Promptly return phone calls. Effective communicators. Very early office hours to help prevent missing excessive time from work.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
I did medicated times intercourse, my bills were about $1000 per month.
8
Doctor
Brad Miller
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
9
NPS
N/A
Age 34 - 35
2 IUI
1 IVF
PCOS
European
Income $200K - $499K
Accountant
2nd of 3 Docs
8 Fertility Medications With Other Docs
Strongly Recommends
Successful
[Dr. Brad Miller] Was very direct and provided his honest opinion on what to expect. Gave us the information we needed to make an informed decision. Was willing to try methods my previous doctor wasn’t. Had good bedside manner and was sympathetic to our situation. Made us feel “normal” considering we were having issues conceiving.... Dr Miller was very helpful in helping us understand what the issues were and what options we had. He or Dr Wolf was present for every visit I had and completed every ultra sound.
Nurses [at RMA of MI-Troy] were great. I had a nurse coordinator I dealt with the most however I often spoke with many of the nurses in the office.... Dr Miller suggested only transferring 1 embryo as we had completed the genetic testing and knew which embryos were “good”. Our goal was to have a healthy single pregnancy.... Dr Miller was very helpful in helping us understand what the issues were and what options we had. He or Dr Wolf was present for every visit I had and completed every ultra sound.
How was your experience with Brad Miller at RMA of Michigan?
Was very direct and provided his honest opinion on what to expect. Gave us the information we needed to make an informed decision. Was willing to try methods my previous doctor wasn’t. Had good bedside manner and was sympathetic to our situation. Made us feel “normal” considering we were having issues conceiving.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Dr Miller was very helpful in helping us understand what the issues were and what options we had. He or Dr Wolf was present for every visit I had and completed every ultra sound.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Had great bedside manner and made me feel like an individual that had different results
Describe your experience with your nurse at RMA of Michigan.
Nurses were great. I had a nurse coordinator I dealt with the most however I often spoke with many of the nurses in the office.
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
Dr Miller suggested only transferring 1 embryo as we had completed the genetic testing and knew which embryos were “good”. Our goal was to have a healthy single pregnancy.
9
Doctor
Brad Miller
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
Nursing Staff
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2016, Successful
NPS
10
NPS
10
Age 27 - 33
2 IUI
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
1st of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I think he [Dr. Brad Miller] is a kind and compassionate doctor. He is honest and weighs the pros and cons with you. He is careful and adjusted meds as I needed and has a good bedside manner. ... Follistim, Ovidril and we added low dose hcg in because I was growing too many follicles for IUI and needed to hold back some smaller ones from maturing.
All the nurses and other staff [at RMA of Michigan- Troy] were great. So kind and caring. We loved Renee, she’s no longer there...I found that out in 2016.... The hardest or biggest weakness they have is monitoring hours. It was early and hard to get to. My husband also works an odd timed shift so it was hard to coordinate him getting there. Overall, that’s my only complaint.
How was your experience with Brad Miller at RMA of Michigan?
I think he is a kind and compassionate doctor. He is honest and weighs the pros and cons with you. He is careful and adjusted meds as I needed and has a good bedside manner. No complaints at all. I would absolutely refer someone to them...and actually have!
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Their monitoring appointments are early and the earlier you get there, the better.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
I didn’t feel like a number at all. He was great.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
Follistim, Ovidril and we added low dose hcg in because I was growing too many follicles for IUI and needed to hold back some smaller ones from maturing.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Renee)
All the nurses and other staff were great. So kind and caring. We loved Renee, she’s no longer there...I found that out in 2016.
Describe your experience with RMA of Michigan.
The hardest or biggest weakness they have is monitoring hours. It was early and hard to get to. My husband also works an odd timed shift so it was hard to coordinate him getting there. Overall, that’s my only complaint.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
I don’t remember.
Describe Brad Miller's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at RMA of Michigan.
NA
10
Doctor
Brad Miller
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2016, Successful
NPS
10
NPS
10
Age 31
1 Fertility Medications
East Asian
South Asian
Income $50K - $99K
Consultant
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Miller was easy to talk to and explained everything in terms in which we understood. He kept our spirits high but was realistic about results as well. He was amazing to work with and considered all the effects we put into trying to conceive.... Staff [RMA of Michigan] was tenative, especially nurses and doctors. They were very gentle. We always knew what was happening next.... Everyone talked to me like a person on terms I understood. I knew each step I was taking as well as costs.
Staff [RMA of Michigan] was tenative, especially nurses and doctors. They were very gentle. We always knew what was happening next. The waiting room was always crowded. Bloodwork in the morning was quick and easy, but the wait seemed to take a while. Ultrasounds were informative....Everyone talked to me like a person on terms I understood. I knew each step I was taking as well as costs.... Dr. Miller was easy to talk to and explained everything in terms in which we understood.
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller was easy to talk to and explained everything in terms in which we understood. He kept our spirits high but was realistic about results as well. He was amazing to work with and considered all the effects we put into trying to conceive.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Everyone talked to me like a person on terms I understood. I knew each step I was taking as well as costs.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
after transfer, resume normal activities.
Describe your experience with RMA of Michigan.
Staff was tenative, especially nurses and doctors. They were very gentle. We always knew what was happening next. The waiting room was always crowded. Bloodwork in the morning was quick and easy, but the wait seemed to take a while. Ultrasounds were informative.
10
Doctor
Brad Miller
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Successful
NPS
10
NPS
10
3 IUI
1 IVF
Male Factor
Unexplained
Income $100K - $199K
Sales Representative
2nd of 4 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Very kind and explained everything. I liked seeing him [Dr. Brad Miller] at every visit and also loved having the nurses follow up later on with us on our blood work. Dr. Miller always helped me make a decision and weighed out he pros and cons with me.... he always sat down to answer any questions, never rushed. he was in every ultrasound appt.
Nurse Chris [from RMA of Michigan-Troy] always got back to me within hours. Always called and went over my blood work with me and helped with any questions I had.... Monitoring appointments were in the morning nice and early so you could get to work on time.... IUI $310 each, trigger shot $70, shots $270 + ultrasounds IVF $14000, shots $300, anesthesia $400 + ultrasounds
How was your experience with Brad Miller at RMA of Michigan?
Very kind and explained everything. I liked seeing him at every visit and also loved having the nurses follow up later on with us on our blood work. Dr. Miller always helped me make a decision and weighed out he pros and cons with me.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
he always sat down to answer any questions, never rushed. he was in every ultrasound appt.
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
clomid 2x, injectable with IUI then IVF
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Chris)
Nurse Chris always got back to me within hours. Always called and went over my blood work with me and helped with any questions I had.
Describe your experience with your monitoring appointments at RMA of Michigan.
Monitoring appointments were in the morning nice and early so you could get to work on time.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
IUI $310 each, trigger shot $70, shots $270 + ultrasounds IVF $14000, shots $300, anesthesia $400 + ultrasounds
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2011 - 2012, Successful
NPS
10
NPS
N/A
Age 33 - 34
4 IUI
1 IVF
Anovulation
PCOS
Unexplained
Income $100K - $199K
1st of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Successful
Dr. Miller was very personable and compassionate to our concerns throughout our treatment. He was always willing to answer questions and provide information in a manner that was easy to understand and always treated us with respect...Dr. Miller was a wonderful doctor and treated my husband and I with much respect. He was very upfront and honest with us during our treatment and was compassionate when necesssary. I would highly recommend him to others, and have!...
Dr. Miller was very personable and compassionate to our concerns throughout our treatment. He was always willing to answer questions and provide information in a manner that was easy to understand and always treated us with respect.
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller was a wonderful doctor and treated my husband and I with much respect. He was very upfront and honest with us during our treatment and was compassionate when necesssary. I would highly recommend him to others, and have!
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr. Miller was very personable and compassionate to our concerns throughout our treatment. He was always willing to answer questions and provide information in a manner that was easy to understand and always treated us with respect.
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Unsuccessful
NPS
10
NPS
10
Age 38 - 41
1 IUI
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
I have felt very comfortable in his care since I started. It’s not easy having fertility issues but he really made it clear and offers all the obtains available. He [Dr. Miller] did make it clear that IVF may be the only way for me to get pregnant but he never pushed it when I told him that would be my last option. Every visit he is very positive of the outcome and that is always reassuring.
They [RMA of Michigan] are very friendly and patient and treat you like a person and not a number. My only complaint is, and I don’t have any experience with any other fertility clinics, but I was very surprised they did not offer a payment plan. Instead they refer you to a financing company.... My nurse, Nicole, was very caring and understanding. She always returned my calls and made me feel very comfortable.
How was your experience with Brad Miller at RMA of Michigan?
I have felt very comfortable in his care since I started. It’s not easy having fertility issues but he really made it clear and offers all the obtains available. He did make it clear that IVF may be the only way for me to get pregnant but he never pushed it when I told him that would be my last option. Every visit he is very positive of the outcome and that is always reassuring.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
He is very knowledgeable in this field and will answer any question you have, even if you feel it is silly.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
He has a really good bedside manner. Always calls you by your name, speaks to you in a calm voice and very positive and reassuring.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Nicole)
My nurse, Nicole, was very caring and understanding. She always returned my calls and made me feel very comfortable. She was also good at reviewing the medication and future visits.
Describe your experience with RMA of Michigan.
They are very friendly and patient and treat you like a person and not a number. My only complaint is, and I don’t have any experience with any other fertility clinics, but I was very surprised they did not offer a payment plan. Instead they refer you to a financing company.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
The IUI total cost was around $1,800
10
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
RMA of Michigan
Troy
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 38 - 39
2 IVF
2 Embryo Freezing
2nd of 2 Docs
3 IUI With Other Docs
4 IVF With Other Docs
1 Egg Freezing With Other Docs
3 Embryo Freezing With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Miller is great, he takes the time to listen to you and makes me feel like he supports me in the mission to get pregnant. He is open to ERA and anything else to help make egg retrievals and embryo transfers a success. He is even keeled, professional and comforting when you need it. He is positive and hopeful. ... Dr. Miller has been helpful in getting me closer to where I want to be, producing healthy embryos during the 2 IVF cycles where I was not able to get anything with my previous RE. I have come in to the clinic worried about my cycle and he is calming and positive.
However monitoring is first come first served between 6:30-7:30 A.M. making the experience leaving you feel like a number. ... The clinic [RMA of Michigan] is open 7 days a week. ... However, when you are seen the staff is good and personable.... The costs have been much less than my previous RE. ... He [Dr. Miller] is open to ERA and anything else to help make egg retrievals and embryo transfers a success.
How was your experience with Brad Miller at RMA of Michigan?
Dr. Miller has been helpful in getting me closer to where I want to be, producing healthy embryos during the 2 IVF cycles where I was not able to get anything with my previous RE. I have come in to the clinic worried about my cycle and he is calming and positive.
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr. Miller is great, he takes the time to listen to you and makes me feel like he supports me in the mission to get pregnant. He is open to ERA and anything else to help make egg retrievals and embryo transfers a success. He is even keeled, professional and comforting when you need it. He is positive and hopeful.
Describe your experience with RMA of Michigan.
The clinic is open 7 days a week. However monitoring is first come first served between 6:30-7:30 A.M. making the experience leaving you feel like a number. However, when you are seen the staff is good and personable.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
The costs have been much less than my previous RE.
What specific things went wrong at RMA of Michigan?
  • Provided conflicting information
9
Doctor
Brad Miller
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
RMA of Michigan
Troy
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018 - 2019, Unsuccessful
NPS
7
NPS
5
Age 38 - 39
3 IUI
1 IVF
Unexplained
Income $100K - $199K
1st of 2 Docs
Neutral
Doesn't Recommend
Unsuccessful
I wish we would have used some medications during my 3 IUI’s.... I feel like they were a waste of time and money. ... Dr. Miller is very kind and answered all of my questions. He always said hello in passing ... Dr. Miller is great!!! Unfortunately I am still not pregnant. And I am not sure I can afford to continue treatment at RMA as it is incredibly expensive.
They [RMA of Michigan] are organized and up front about the cost. They set those expectations immediately!! I wish they had better financial assistance. The facility is clean. The staff is very friendly. They all are willing to help. ... Nicole is fantastic! She always returned my phone calls and emails. She is very knowledgeable and caring. ...
How was your experience with Brad Miller at RMA of Michigan?
It is incredibly expensive to do IVF or any fertility treatment in Michigan if you don’t have coverage from your insurance. Dr. Miller is great!!! Unfortunately I am still not pregnant. And I am not sure I can afford to continue treatment at RMA as it is incredibly expensive.
What's one piece of advice would you give a prospective patient of Brad Miller at RMA of Michigan?
Ask a lot of questions and no your finances!!!!
During treatment, were you treated like a number or a human with Brad Miller at RMA of Michigan?
Dr. Miller is very kind and answered all of my questions. He always said hello in passing
Describe the protocols Brad Miller used in your cycles at RMA of Michigan and their degree of success.
I wish we would have used some medications during my 3 IUI’s.... I feel like they were a waste of time and money.
Describe your experience with your nurse at RMA of Michigan. (Assigned nurse: Nicole )
Nicole is fantastic! She always returned my phone calls and emails. She is very knowledgeable and caring.
Describe your experience with RMA of Michigan.
They are organized and up front about the cost. They set those expectations immediately!! I wish they had better financial assistance. The facility is clean. The staff is very friendly. They all are willing to help.
Describe the costs associated with your care under Brad Miller at RMA of Michigan.
Approx 14 grand for 1 round of IVF that does not include medications are monitoring
7
Doctor
Brad Miller
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
5
Clinic
RMA of Michigan
Troy
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5