Rated 8.4
Strongly recommend: 68%Neutral: 17%Don't recommend: 14%8.4
68% strongly recommend
20 reviews
Humanity
8.6
8.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.8
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.3
5.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.1
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
St. George's U.
Residency
Methodist Hosp
Fellowship
Johns Hopkins

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Brad Swelstad works in 1 office at

Shady Grove Fertility VMA (US Fertility Network clinic)
Rated 8.4
Strongly recommend: 65%Neutral: 19%Don't recommend: 16%8.4

Explore Clinic
Fair Oaks
12011 Lee Jackson Mem. Hwy., Suite 302
Fairfax, VA 22033

20 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
3
NPS
4
Age 34
1 Fertility Medications
Unexplained
European
Income $50K - $99K
Professor
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
As unexplained infertility patients [of Dr. Swelstad], it was really a bummer that we didn't find any answers or did any extra tests to have a more accurate diagnosis. Although I really appreciated that we went into the IUI cycle in full immersion, trying everything from the beginning. I wish there was more interaction with him, also if it was just via email...There weren't extra tests done, just standard...when they realized I had too many mature follicles. The dr who saw the result (no Swelstad), called me and explain that there was a high risk of multiple pregnancy, so it was protocol to stop the cycle. If we decided to go ahead and have timed intercourse (IUI was out of the pics at this point), we should have consider the possibility of selective reduction in the future. We agree that that wasn't a problem and went ahead. We are now in the 2 weeks wait
I forgot my insurance card, but I had the app with all the important numbers. The clinic [Shady Grove Fertility] is not really digitalized, so couldn't just insert my patient numb, they had to make a paper copy of my card. In 2019 seemed weird. Financial person didn't contact us, but waited for us to contact him. I would have like to have somebody to talk to us right away...Nursing staff was nice and always understanding, also when I was crying really hard, due to my hormone imbalance.
How was your experience with Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
As unexplained infertility patients, it was really a bummer that we didn't find any answers or did any extra tests to have a more accurate diagnosis. Although I really appreciated that we went into the IUI cycle in full immersion, trying everything from the beginning. I wish there was more interaction with him, also if it was just via email
What's one piece of advice would you give a prospective patient of Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
expect no special treatment
During treatment, were you treated like a number or a human with Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
There weren't extra tests done, just standard.
Describe the protocols Brad Swelstad used in your cycles at Shady Grove Fertility VMA (US Fertility Network clinic) and their degree of success.
we did day 3 to 7 of letrozole since I already tried clomid with my OBG with no success. It follow with Gonal f on day 7 and 9 and then we went in for blood work at day 11, when they realized I had too many mature follicles. The dr who saw the result (no Swelstad), called me and explain that there was a high risk of multiple pregnancy, so it was protocol to stop the cycle. If we decided to go ahead and have timed intercourse (IUI was out of the pics at this point), we should have consider the possibility of selective reduction in the future. We agree that that wasn't a problem and went ahead. We are now in the 2 weeks wait
Describe your experience with the nursing staff at Shady Grove Fertility VMA (US Fertility Network clinic).
Nursing staff was nice and always understanding, also when I was crying really hard, due to my hormone imbalance.
Describe your experience with Shady Grove Fertility VMA (US Fertility Network clinic).
Staff at the front desk wasn't extremely friendly. It didn't bother me too much, but it did bother my husband. I forgot my insurance card, but I had the app with all the important numbers. The clinic is not really digitalized, so couldn't just insert my patient numb, they had to make a paper copy of my card. In 2019 seemed weird. Financial person didn't contact us, but waited for us to contact him. I would have like to have somebody to talk to us right away. But it's all ok
Describe the costs associated with your care under Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic).
we didn't pay for the first appointment, only for the meds (around $300 +/-), second ultrasound and blood work ($150 +/-)
What specific things went wrong at Shady Grove Fertility VMA (US Fertility Network clinic)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Shady Grove Fertility VMA (US Fertility Network clinic).
once they told us that the drugs were being ordered, I called my pharmacy, but they couldn't verify the doctor name. So it took an extra day before I could pick up the meds
3
Doctor
Brad Swelstad
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
2 of 5
4
Clinic
Shady Grove Fertility VMA (US Fertility Network clinic)
Fair Oaks
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
9
NPS
9
Age 40 - 41
3 IUI
1 IVF
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
The kindest thing that Dr. Swelstad did was give me a call the day before the FET. I was unable to pick up his call, but he left a voicemail and upon listening to his message, I felt more at ease with the procedure the following day. I really appreciated the couple of minutes that he took out of his day to reach out...Although the IUIs were unsuccessful, Dr. Swelstad's guidance and medication adjustments were welcomed
Generally, my experience at [SGF] Fair Oaks has been a good one. My favorite person (other than Dr. Swelstad) at the Fair Oaks office was Tiffany who (a majority of the time) drew my blood. She is so lovely and nice. I always enjoyed by short interactions with her. The front staff is nice enough. Sometimes the mornings are very busy (most of my appointments) but there is that 1-2 times where I was the only person in the wait room.
How was your experience with Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
I wish that I could have had more face-to-face interactions with Dr. Swelstad but I understand that at a large clinic such as SGF, that's not always possible. In the two times that Dr. Swelstad completed my ultrasound (during two IUI rounds) he always made me feel at ease and made me feel like he knew who I was based on our virtual meetings. Dr. Swelstad is direct and considerate. He added dashes of humor to our interactions and I liked that about our conversations. Although the IUIs were unsuccessful, Dr. Swelstad's guidance and medication adjustments were welcomed. My husband and I have been very happy with our relationship with Dr. Swelstad. We are at the beginning of an active pregnancy journey and we hope to be able to share happy news with Dr. Swelstad by the end of this year!
What's one piece of advice would you give a prospective patient of Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
Don't be afraid to ask Dr. Swelstad questions. He might not give you warm, fuzzy responses, but he is honest and clear.
During treatment, were you treated like a number or a human with Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
The kindest thing that Dr. Swelstad did was give me a call the day before the FET. I was unable to pick up his call, but he left a voicemail and upon listening to his message, I felt more at ease with the procedure the following day. I really appreciated the couple of minutes that he took out of his day to reach out.
Describe your experience with Shady Grove Fertility VMA (US Fertility Network clinic).
Although I am reviewing the Fair Oaks clinic, I also went to the Fairfax location and the SGF location in Rockville. Generally, my experience at Fair Oaks has been a good one. My favorite person (other than Dr. Swelstad) at the Fair Oaks office was Tiffany who (a majority of the time) drew my blood. She is so lovely and nice. I always enjoyed by short interactions with her. The front staff is nice enough. Sometimes the mornings are very busy (most of my appointments) but there is that 1-2 times where I was the only person in the wait room.
Describe the costs associated with your care under Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic).
My insurance is pretty terrific (thank goodness!), so our only costs were the PGTA testing and freezing our embryos. I also had a co-pay for the meds, but that wasn't bad.
What specific things went wrong at Shady Grove Fertility VMA (US Fertility Network clinic)?
  • Lost appointments
9
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility VMA (US Fertility Network clinic)
Fair Oaks
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
8
NPS
8
Age 32
1 Fertility Medications
Diminished Ovarian Reserve
Endometriosis
Male Factor
Unexplained
European
Income $100K - $199K
2nd of 3 Docs
4 IUI With Other Docs
Neutral
Neutral
Unsuccessful
I was only able to meet Dr Swelstad once before he left the practice I saw him at. Because I was a new patient to him and he was in transition to move out of state to a different practice, I feel he had several things to juggle. I believe he couldn't be as concrete with his suggested plan/approach with IVF as he knew we would have to go through in a change of provider very soon.
Appointments are always on time, you can call 7 days a week, prompt replies from nursing team via email, and large(r) practice thus I believe they do a good job of staying current with evidence based practice to optimize pt outcomes. They [Pacific NW Fertility] also have many resources for fertility exercise classes, acupuncture, counseling etc. Only downside is this supplemental care is not reviewed with the provider
How was your experience with Brad Swelstad at Pacific NW Fertility?
I was only able to meet Dr Swelstad once before he left the practice I saw him at. Because I was a new patient to him and he was in transition to move out of state to a different practice, I feel he had several things to juggle. I believe he couldn't be as concrete with his suggested plan/approach with IVF as he knew we would have to go through in a change of provider very soon. The next provider may have a very different plan to his which could introduce doubt. He went the safest route with disseminating information to us.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Pacific NW Fertility?
Ask clarifying questions about exact timelines for your specific scenario.
During treatment, were you treated like a number or a human with Brad Swelstad at Pacific NW Fertility?
My impression of Dr Swelstad may not be reflective of his normal care. I was transferred onto his caseload and ended up having a consultation with him just before he left that practice. I am sure he was pressured to continue seeing new patients up until he left due to clinic demands and shortage of providers so I can not fault him. In a perfect world I wish the clinic would have informed me he would be leaving the practice soon and allowed me to either keep the apt with him or wait to get in with another provider.
Describe the protocols Brad Swelstad used in your cycles at Pacific NW Fertility and their degree of success.
Interventions were previously established by another provider thus we did not change anything. We did discuss IVF as an option however did not review when we should consider this route more seriously.
Describe your experience with the nursing staff at Pacific NW Fertility.
I can not recall who my nursing team was while under care of Dr. Swelstad as I was only with him for one visit thus I communicated with previous MD's nursing team (at same clinic) since they were familiar with my case/care.
Describe your experience with Pacific NW Fertility.
Overall this clinic is excellent. Appointments are always on time, you can call 7 days a week, prompt replies from nursing team via email, and large(r) practice thus I believe they do a good job of staying current with evidence based practice to optimize pt outcomes. They also have many resources for fertility exercise classes, acupuncture, counseling etc. Only downside is this supplemental care is not reviewed with the provider. Pamphlets are nicely displayed and you have to specifically ask for details if you want further information.
Describe the costs associated with your care under Brad Swelstad at Pacific NW Fertility.
Visit was covered as I met my deductible for the year.
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
We did not review this in detail.
What specific things went wrong at Pacific NW Fertility?
  • Failed to order appropriate test
Describe the specific things that went wrong at Pacific NW Fertility.
One provider discussed getting a number of labs drawn and forgot to include AMH on the orders (we verbally discussed this). This was not identified until 1 year later when another provider was reviewing results and surprised to see this was missed.
8
Doctor
Brad Swelstad
NPS
Humanity
2 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Pacific NW Fertility
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2017 - 2018, Unknown Success
NPS
9
NPS
9
Age 30 - 31
5 IUI
Male Factor
Unexplained
European
Income $100K - $199K
Nurse or HC Services
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
He [Dr. Brad Swelstad] is caring and compassionate but also tells you how it is, not just what you want to hear. He will give you all the facts, good or bad, and allow you to make your own decisions. He is easy to understand and always has charts and visual aids to help explain things in an easy to understand way. Even though we have not yet had success, I believe he will get us to our goal and trust that he knows how to get there.
The ARNPs at Pacific Northwest Fertility are amazing. They are the ones that have done all my IUIs and ultrasounds. They are always pleasant and compassionate. The nursing staff and MA staff are okay. Sometimes they are hard to understand on the phone but they always call when they say they will and are more than willing to get answers to questions they don't know the answer to.
How was your experience with Brad Swelstad at Pacific NW Fertility?
Dr. Swelstad is a pleasure to work with. He is caring and compassionate but also tells you how it is, not just what you want to hear. He will give you all the facts, good or bad, and allow you to make your own decisions. He is easy to understand and always has charts and visual aids to help explain things in an easy to understand way. Even though we have not yet had success, I believe he will get us to our goal and trust that he knows how to get there.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Pacific NW Fertility?
Listen to what he says, even if it is not what you want to hear. He will give you options but also give his opinion. I wish I had listened to his opinion earlier even though it would mean moving to IVF sooner.
During treatment, were you treated like a number or a human with Brad Swelstad at Pacific NW Fertility?
Dr. Swelstad took the time to get to know us and talk to us about our lives outside of fertility. Our visits are always personable and enjoyable and he takes time to just chat instead of being in a hurry to get to the next patient.
Describe the protocols Brad Swelstad used in your cycles at Pacific NW Fertility and their degree of success.
We started with Dr. Swedlstad after 3 rounds of medicated cycles (clomid) with two of them including IUIs. Dr. Swelstad instantly switched us to Femera and did 3 cycles of that with IUIs. After this, we took a break and moved to combo cycles with 5 days of Femera and 3 days of Follistim injections followed by a trigger and IUI. The last 2 cycles, we also used suppository progesterone. All cycles failed.
Describe your experience with the nursing staff at Pacific NW Fertility.
The ARNPs at Pacific Northwest Fertility are amazing. They are the ones that have done all my IUIs and ultrasounds. They are always pleasant and compassionate. The nursing staff and MA staff are okay. Sometimes they are hard to understand on the phone but they always call when they say they will and are more than willing to get answers to questions they don't know the answer to.
Describe your experience with Pacific NW Fertility.
PNW Fertility is a great clinic. They are accommodating when scheduling procedures, testing, and ultrasounds. They are open every day and it was never an issue to get in when necessary. They are a smaller clinic so it feels like they get to know you and you never feel like a "number". The clinic is clean, organized, and welcoming.
9
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Pacific NW Fertility
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
8
NPS
8
Age 28 - 29
1 IUI
1 IVF
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
4 Fertility Medications With Other Docs
Neutral
Neutral
Successful
Overall we were very happy with Dr. Swelstad. he only negative thing we encountered was the way in which he approached his recommendation that we use ICSI in our first IVF cycle. According to my husband's sperm analysis all his numbers were above average, except for morphology, which was at the low end of average, but still in a normal range. To me, this indicated that there was no male factor, or at least not one that had been proven. Dr. Swelstad's rationale was that because we had unexplained infertility and had never conceived, it was possible that the sperm were having trouble fertilizing the egg despite the numbers being normal.
The quality of care is great [at Pacific NW Fertility], very easy to get appointments at times that work for you, overall atmosphere is very welcoming. The downside is it is extremely expensive when compared to the national average, especially for extra things like ICSI.... We opted for the refund plan, which, once you added the extra fees for ICSI, anesthesia, etc came to over $20,000. The terms were that if you used all your embryos in 12 months and still hadn't sustained a pregnancy to 12 weeks, you would be refunded 80% (not including those extra fees and add-ons).
How was your experience with Brad Swelstad at Pacific NW Fertility?
Overall we were very happy with Dr. Swelstad. The only negative thing we encountered was the way in which he approached his recommendation that we use ICSI in our first IVF cycle. According to my husband's sperm analysis all his numbers were above average, except for morphology, which was at the low end of average, but still in a normal range. To me, this indicated that there was no male factor, or at least not one that had been proven. Dr. Swelstad's rationale was that because we had unexplained infertility and had never conceived, it was possible that the sperm were having trouble fertilizing the egg despite the numbers being normal. He recommended that we use ICSI and gave us a ballpark figure of the price (not included in our IVF cycle plan) that turned out to be significantly lower than the actual price. Though he apologized for this later with the usual "I'm a doctor, I'm not in billing," we felt that if a doctor is going to strongly recommend an optional and expensive add-on treatment, that he should be informed about current pricing. After discussing it on our own and discovering the real price of ICSI, which seemed to be exorbitant compared to some other clinics we looked into and the national average, we decided we did not want to do ICSI. Dr. Swelstad then proceeded to call us to make the case again. In some ways we appreciated the personal attention, especially as he made the call at 5 pm, but we also felt quite pressured to proceed with ICSI. In the end, since we only had 7 eggs that were mature enough to be fertilized at all, we were glad we did ICSI, which resulted in 6/7 being fertilized. However, if we had had more eggs I don't think this procedure would have been necessary at all, and the clinic would not give us the option of making the decision after the egg retrieval. It is a fine line since the clinic does, of course, have a vested interest in achieving success, but we did feel pressured, despite Dr. Swelstad's generally kind demeanor and obvious commitment to getting us our positive outcome.
During treatment, were you treated like a number or a human with Brad Swelstad at Pacific NW Fertility?
I felt very good after our first consultation with Dr.Swelstad. He was a great conversationalist and seemed interested in our situation in both a professional and personal way.
Describe the protocols Brad Swelstad used in your cycles at Pacific NW Fertility and their degree of success.
We did a fresh IVF cycle using my husband's frozen sperm and my own eggs. I was on fairly standard doses of follistim (increased from 300 daily to 375 when I wasn't responding enough), mini HCG, and later Ganirelix. My follicles weren't getting big enough, thus the increased dosage. If I did it again I would want to be on the higher dosage from the beginning, as I believe this was the cause of our relatively mediocre-average egg retrieval count. But at the time there was no way of knowing how I would respond, and we definitely didn't want to over-stimulate. I needed a few extra days, and therefore extra doses of ganirelix, but it all worked out well in the end, and I experienced almost no side effects at all from the treatment. 11 eggs retrieved, 7 were mature, 6 were fertilized using ICSI, and 5 survived to day 5. We transferred two and are now pregnant with twins.
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Alyssa Fox)
Alyssa, who no longer works at PNWF, was awesome at communicating with us by email while we were still overseas and trying to get everything organized to start our cycle. I contacted multiple clinics and never got a better or more prompt response than from her. This was crucial to our decision to go with this clinic and her continued support and communication made the whole process very smooth.
Describe your experience with Pacific NW Fertility.
The quality of care is great, very easy to get appointments at times that work for you, overall atmosphere is very welcoming. The downside is it is extremely expensive when compared to the national average, especially for extra things like ICSI.
Describe the costs associated with your care under Brad Swelstad at Pacific NW Fertility.
We opted for the refund plan, which, once you added the extra fees for ICSI, anesthesia, etc came to over $20,000. The terms were that if you used all your embryos in 12 months and still hadn't sustained a pregnancy to 12 weeks, you would be refunded 80% (not including those extra fees and add-ons).
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Pacific NW Fertility.
There was no option because we chose a refund plan that required us to transfer two at a time, and we were fine with that.
8
Doctor
Brad Swelstad
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Pacific NW Fertility
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 26 - 27
1 IUI
1 IVF
Anovulation
PCOS
Income $50K - $99K
2nd of 2 Docs
29 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Swelstad was very honest and open through the entire course of treatment. Despite the variables that couldn’t be controlled, he continually updated us on the direction of treatment and answered all of our questions very clearly. Dr Swelstad was sensitive to the needs of our family and was helpful in directing us with our choices to have a healthy successful cycle. He wasn’t shy about conveying the risks of treatments but also allowed us autonomy to decide which was to proceed. He was accessible and very friendly. I would definitely recommend him to anyone looking for treatment
Our nurse and staff [at RCC-Clearfield] where incredible! They were always accessible for any questions or concerns through the process. They were compassionate to our situation and very knowledgeable about the procedures and protocols.... This clinic did a fabulous job of focusing on me as a person and patient, not just a number. They were timely and accommodating to my schedule. One weakness is that this clinic is not open for some procedures and that required driving to their other location about an hour away.
How was your experience with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Dr Swelstad was very honest and open through the entire course of treatment. Despite the variables that couldn’t be controlled, he continually updated us on the direction of treatment and answered all of our questions very clearly. Dr Swelstad was sensitive to the needs of our family and was helpful in directing us with our choices to have a healthy successful cycle. He wasn’t shy about conveying the risks of treatments but also allowed us autonomy to decide which was to proceed. He was accessible and very friendly. I would definitely recommend him to anyone looking for treatment.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Don’t be afraid to voice your opinions, fears and dreams. He is very willing to work as a team and they will be very well received.
During treatment, were you treated like a number or a human with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Every time I came into the office, even if it was just to make a follow up appointment or to have a follicle check and wasn’t even scheduled to See Dr. Swelstad, he greeted me by name and asked how things were going. He remembered my medical history and did a great job at answering all my questions.
Describe the protocols Brad Swelstad used in your cycles at Reproductive Care Center (Boston IVF Network Clinic) and their degree of success.
We used an antagonist protocol for our IVF Cycle. We were successful with a 28 egg retrieval. Our fertilization didn’t go well and we ended up with 3 eggs for transfer at day 3. We transferred the two with the best quality and had a successful Singleton pregnancy and birth.
Describe your experience with your nurse at Reproductive Care Center (Boston IVF Network Clinic). (Assigned nurse: Heather)
Our nurse and staff where incredible! They were always accessible for any questions or concerns through the process. They were compassionate to our situation and very knowledgeable about the procedures and protocols.
Describe your experience with Reproductive Care Center (Boston IVF Network Clinic).
This clinic did a fabulous job of focusing on me as a person and patient, not just a number. They were timely and accommodating to my schedule. One weakness is that this clinic is not open for some procedures and that required driving to their other location about an hour away.
Describe the costs associated with your care under Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic).
There were many options of IVF treatment with RCC. We opted for a single "fresh cycle". The cost including medication was just under $14,000.
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Care Center (Boston IVF Network Clinic).
Dr Swelstad did encourage us to transfer only 1 or 2 embryo. He did explain the risks of high order multiple pregnancies and births.
10
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Care Center (Boston IVF Network Clinic)
Clearfield
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2016, Successful
NPS
7
NPS
5
Age 22 - 24
1 Fertility Medications
Anovulation
PCOS
Uterine Fibroids
Income $0 - $49K
1st of 2 Docs
13 Fertility Medications With Other Docs
Neutral
Doesn't Recommend
Successful
He [Dr. Brad Swelstad] was always busy and rushed but overall he seemed to care.... 3 cycles on any one thing was recommended before moving on. I did Femara for 2 with trigger shots due to still not ovulating. Next 3 rounds of clomid, surgery, found hyperplasia, northendrone, biopsy problem not solved, was sent to oncologist, put on m- something as last resort, biopsy all clear, 3 more rounds of clomid, 3 rounds of clomid plus shots 3rd was ectopic pregnancy, wait, another 3 rounds of clomid plus shots, after third planned IVF. 3rd round was heterotopic pregnancy, tube burst lost tube but baby in uterus survived. I dont remember doses now but I way over reacted to the clomid plus shots and kept going down in amounts month after month. The lowest # of mature eggs I ever recall was 4 and I was advised to cancel cycles each time.
Getting an appoinment to sit down and talk to the doctor [at Reproductive Care Center-Clearfield] was always hard but scheduling other than that was usually not difficult. Their insurance lady, Michele, was horrible. She was horribly rude every time I spoke with her and always seemed so inconvienced with questions. One time I called her with a quick insurance question, a week and a half later she had not called me back. I called again and she informed me that she was busy and my question was not important so that is why she did not respond.
How was your experience with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
My experience was unique...we ran into one problem after another and had many set backs. In the end I felt like he avoided doing additonal testing that could have diagnosed my issues sooner and saved me a great deal of greif simply because I didn't fit the standard age or weight for certain issues to be likely. I would have gladly undergone and paid for more testing upfront. I was not diagnosed with endometeiosis until AFTER an ectopic pregnancy AND a heterotopic pregnancy due to the issue. I really think that is something that should have been found and looked for instead of finding PCOS and thinking that was the answer to all my problems. I was also diagnosed with endometeial hyperplasia but not nearly as soon as I think a more througho eval would have found it.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Ask for more testing if you feel its nessacary. Be your own adovate.
During treatment, were you treated like a number or a human with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
He was always busy and rushed but overall he seemed to care.
Describe the protocols Brad Swelstad used in your cycles at Reproductive Care Center (Boston IVF Network Clinic) and their degree of success.
3 cycles on any one thing was recommended before moving on. I did Femara for 2 with trigger shots due to still not ovulating. Next 3 rounds of clomid, surgery, found hyperplasia, northendrone, biopsy problem not solved, was sent to oncologist, put on m- something as last resort, biopsy all clear, 3 more rounds of clomid, 3 rounds of clomid plus shots 3rd was ectopic pregnancy, wait, another 3 rounds of clomid plus shots, after third planned IVF. 3rd round was heterotopic pregnancy, tube burst lost tube but baby in uterus survived. I dont remember doses now but I way over reacted to the clomid plus shots and kept going down in amounts month after month. The lowest # of mature eggs I ever recall was 4 and I was advised to cancel cycles each time.
Describe your experience with your nurse at Reproductive Care Center (Boston IVF Network Clinic). (Assigned nurse: Not sure, but I frequently had the same one. Jen I think it was, and Heather after her.)
Jen always seemed annoyed. Too busy to be bothered with questions and getting phone calls returned was a nightmare. I dreaded calling with questions or concerns and she was very cold when dealing with ending my first pregnancy which was ectopic and devasting for me.
Describe your experience with Reproductive Care Center (Boston IVF Network Clinic).
Getting an appoinment to sit down and talk to the doctor was always hard but scheduling other than that was usually not difficult. Their insurance lady, Michele, was horrible. She was horribly rude every time I spoke with her and always seemed so inconvienced with questions. One time I called her with a quick insurance question, a week and a half later she had not called me back. I called again and she informed me that she was busy and my question was not important so that is why she did not respond. This alone would make me recommend people not go there. Being as a lot of infertility treatments are not covered by insurance and its a sensitive subject matter I think the insurance lady should be expected to be kind and sensitive just as the nurses and doctors should be.
Describe the costs associated with your care under Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic).
A lot, particularly when it came to shots and having to order them from another state. $7000 plus for each surgery Swelsted did.
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Care Center (Boston IVF Network Clinic).
Swelstad left the clinic right before we were going to start IVF so I dont recall discussing that with him.
What specific things went wrong at Reproductive Care Center (Boston IVF Network Clinic)?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
  • Canceled a cycle due to clinic error
Describe the specific things that went wrong at Reproductive Care Center (Boston IVF Network Clinic).
When a cycle failed it was customary to call the nurses line and let them know so they could tell you what to do next. More often than not they would dismiss any new concerns and recommend doing the same thing as before without consulting the doctor or listening to my concerns. After several occasions I was upset and told the nurse she needed to consult the doctor as what she was telling me to do didnt make sense considering the circumstances and it was a waste of time and money. This finally got me an appointment with the doctor who agreed to do a hysteroscopy to address my concerns...this is when we first found endometrial hyperplasisa which likely would have gone undiagnosed through the IVF process had I not been adament I thought more was wrong.
7
Doctor
Brad Swelstad
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
5
Clinic
Reproductive Care Center (Boston IVF Network Clinic)
Clearfield
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
1 of 5
Educational Resources
4 of 5
2016, Unsuccessful
NPS
3
NPS
3
Age 29
6 Fertility Medications
Unexplained
European
Income $50K - $99K
1st of 2 Docs
2 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Swelstad is a very knowledgeable doctor. He really knew what he was talking about. He talked in a very clinical way and I understood all he was saying because I have a medical background, however it was hard for my husband to follow everything he was saying. He was not very compassionate. More just to the point about treatment.... He was very scientific and too the point and somtimes lacked that human side of things.
The clinic [Reproductive Care Center] never called or updated my online chart with some results I was waiting for. I had to call multiple times and leave messages to finally receive them. They were never added to my online chart. When I switched clinics I filled out the form to have them send my medical chart to the other clinic. They never did. I called them twice and they still never got it sent.
How was your experience with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Dr Swelstad is a very knowledgeable doctor. He really knew what he was talking about. He talked in a very clinical way and I understood all he was saying because I have a medical background, however it was hard for my husband to follow everything he was saying. He was not very compassionate. More just to the point about treatment.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
If going to Dr Swelstad just know that he is very straight to the point and not overly compassionate.
During treatment, were you treated like a number or a human with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
I never really spent much time with the doctor after our initial consult. He was very scientific and too the point and somtimes lacked that human side of things.
Describe the protocols Brad Swelstad used in your cycles at Reproductive Care Center (Boston IVF Network Clinic) and their degree of success.
We were only under Dr Swelstad's care for a few months. He ran a few blood tests on myself and a sperm analysis on my husband. He dismissed some of my concerns about pelvic pain and other cyclical symptoms. My next fertility doctor dug a little deeper and found that I had endometriosis. He also told us that my husbands sperm analysis was great even though his morphology was low. He told us that should matter because he had a high enough count. After switching doctors we have found out that the low morphology could be a major cause of our infertility. Dr. Swelstad performed an HSG in which everything appeared to be clear. He then had me take Femara for 3 months since my OB had me on Clomid for 3 months previously and it was not successful. None of the cycles with Dr. Swelstad were successful and we left with an Unexplained diagnosis.
Describe your experience with the nursing staff at Reproductive Care Center (Boston IVF Network Clinic).
The nursing team was very compassionate and nice. It was really hard to get a hold of them and they didn't always call back unless I left multiple messages.
Describe your experience with Reproductive Care Center (Boston IVF Network Clinic).
The clinic was nice. It was a small clinic, but was warm and inviting.
Describe the costs associated with your care under Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic).
I had costs related to mostly the office visits and blood work. The most substantial cost was for the HSG.
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Care Center (Boston IVF Network Clinic).
This was not applicable for us.
What specific things went wrong at Reproductive Care Center (Boston IVF Network Clinic)?
  • Failed to call with results
  • Failed to send your chart to another clinic
  • Lost results
Describe the specific things that went wrong at Reproductive Care Center (Boston IVF Network Clinic).
The clinic never called or updated my online chart with some results I was waiting for. I had to call multiple times and leave messages to finally receive them. They were never added to my online chart. When I switched clinics I filled out the form to have them send my medical chart to the other clinic. They never did. I called them twice and they still never got it sent.
3
Doctor
Brad Swelstad
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
5 of 5
Adaptability
4 of 5
3
Clinic
Reproductive Care Center (Boston IVF Network Clinic)
Clearfield
NPS
Operations
3 of 5
Scheduling
4 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Successful
NPS
10
NPS
10
Age 35
1 Fertility Medications
Unexplained
European
Lawyer
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
You go into your first appointment feeling crazy emotional and he [Dr. Swelstad] had the right amount of empathy coupled with data that made me hopeful. He gave us a plan (both short term and long term) and we left feeling like there could be a light at the end of the tunnel (or at least we could affirmatively do something instead of just having unexplained fertility and doing the same thing every month).
[The nurses at Pacific NW Fertility were] Very response when I called with questions...Takes a long time for the initial appointment, but once you're in then getting seen is a breeze. If you are having issues TTC and think you will need to see a fertility doctor, get the appointment on the books...because it will take 2-3 months to get the initial appointment)... He [Dr. Swelstad] was very patient and listened to all my questions (and answered them).
How was your experience with Brad Swelstad at Pacific NW Fertility?
You go into your first appointment feeling crazy emotional and he had the right amount of empathy coupled with data that made me hopeful. He gave us a plan (both short term and long term) and we left feeling like there could be a light at the end of the tunnel (or at least we could affirmatively do something instead of just having unexplained fertility and doing the same thing every month).
What's one piece of advice would you give a prospective patient of Brad Swelstad at Pacific NW Fertility?
I did my homework before I met with Dr. Swelstad and I think it made our first appointment much more productive because I was able to ask more detailed specific questions instead of having to cover the basics of fertility. If you're going to spend the time and money with a specialist, you might as well get your moneys worth and use his vast knowledge.
During treatment, were you treated like a number or a human with Brad Swelstad at Pacific NW Fertility?
MY ob had previously done my fertility workup so I showed up with a big binder of test results and 19 months of cycle charts. He was very patient and listened to all my questions (and answered them).
Describe your experience with the nursing staff at Pacific NW Fertility.
Very response when I called with questions.
Describe your experience with Pacific NW Fertility.
Takes a long time for the initial appointment, but once you're in then getting seen is a breeze. If you are having issues TTC and think you will need to see a fertility doctor, get the appointment on the books (under 35 so they say wait a year - I'd call before a year because it will take 2-3 months to get the initial appointment).
10
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
10
Clinic
Pacific NW Fertility
Seattle
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018, Unsuccessful
NPS
10
NPS
10
Age 30
1 Fertility Medications
PCOS
Unexplained
Income $50K - $99K
Business Executive
2nd of 2 Docs
3 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr swelstad was very nice and easy to talk to. He explained a lot to us and figured out a treatment plan that we both thought was great. We are happy to be working with him. He seemed very caring and not just as another patient but like he really cares about his patients....we talked and figured out a plan for us within our means..... dr swelstad switched me to femara with injections of follistim and trigger shot with iui and progesterone
Beautiful clinic. Everyone there was very friendly and nice from the front desk to the ma and nurse to the dr and the phlebotomist. I also Love that the lab is in the clinic....pnwf does there best to help from billing what they can to insurance to helping you go through a fertility pharmacy so you can get your medicine at a better cost... Amber is amazing. She always calls me back in a timely matter and always emails me or responds to my emails in a timely matter!
How was your experience with Brad Swelstad at Pacific NW Fertility?
Dr swelstad was very nice and easy to talk to. He explained a lot to us and figured out a treatment plan that we both thought was great. We are happy to be working with him. He seemed very caring and not just as another patient but like he really cares about his patients. It was nice because we were so nervous.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Pacific NW Fertility?
Just relax you are in good hands he is very nice and easy to talk to!
During treatment, were you treated like a number or a human with Brad Swelstad at Pacific NW Fertility?
My husband and I both really like dr swelstad! He was very nice and professional yet caring and we talked and figured out a plan for us within our means.
Describe the protocols Brad Swelstad used in your cycles at Pacific NW Fertility and their degree of success.
My husband and I had done 6 rounds of clomid and two rounds with iui. Nothing had worked. So dr swelstad switched me to femara with injections of follistim and trigger shot with iui and progesterone
Describe your experience with your nurse at Pacific NW Fertility. (Assigned nurse: Amber)
Amber is amazing. She always calls me back in a timely matter and always emails me or responds to my emails in a timely matter!
Describe your experience with Pacific NW Fertility.
Beautiful clinic. Everyone there was very friendly and nice from the front desk to the ma and nurse to the dr and the phlebotomist. I also Love that the lab is in the clinic. I wish I lived closer so I could always just go to that clinic and not have to go to a separate dr where I live for iui and ultrasounds
Describe the costs associated with your care under Brad Swelstad at Pacific NW Fertility.
Everything is spendy with infertility it doesn’t matter where you go. I wish there was insurance here to help with infertility but pnwf does there best to help from billing what they can to insurance to helping you go through a fertility pharmacy so you can get your medicine at a better cost
10
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
4 of 5
10
Clinic
Pacific NW Fertility
Seattle
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2015, Unknown Success
NPS
10
NPS
10
Age 33 - 34
2 IUI
2 IVF
Unexplained
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Doctor swelstad was an amazing doctor, we have no complaints and we have a beautiful set of twin girls because of him. He was down to earth, didn't judge us, and we felt very respected. He was patient, calm, I would highly recommend him to anybody needing any infertility treatments. If I could do it again I would go to him.... He was very down-to-earth, likable, professional, knowledgeable, and you could tell he cared about our situation.
100% completely satisfied, I was always greeted with a smile and taking back in a timely manner [at RRC-Sandy]. The financial part was done smoothly and emails were sent as well as appointment confirmations. The environment was welcoming, it felt like home... Nursing staff was overall pretty good, I felt that their compassion lacked a little bit. And their organizational skills was a little bit weak as it would sometimes take me awhile to get responses to emails and or phone calls
How was your experience with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Doctor swelstad was an amazing doctor, we have no complaints and we have a beautiful set of twin girls because of him. He was down to earth, didn't judge us, and we felt very respected. He was patient, calm, I would highly recommend him to anybody needing any infertility treatments. If I could do it again I would go to him.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Be open and honest
During treatment, were you treated like a number or a human with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
He was very down-to-earth, likable, professional, knowledgeable, and you could tell he cared about our situation.
Describe the protocols Brad Swelstad used in your cycles at Reproductive Care Center (Boston IVF Network Clinic) and their degree of success.
I just remembered doctor swelstad being so respectful when we found out that we had to do ICSI. He was honest with us and open and respectful of our financial situation. When it came to medications he didn't over-prescribed but he also was honest about making sure we had enough medication to begin with to eliminate any stressors throughout the IVF cycle.
Describe your experience with the nursing staff at Reproductive Care Center (Boston IVF Network Clinic).
Nursing staff was overall pretty good, I felt that their compassion lacked a little bit. And their organizational skills was a little bit weak as it would sometimes take me awhile to get responses to emails and or phone calls
Describe your experience with Reproductive Care Center (Boston IVF Network Clinic).
100% completely satisfied, I was always greeted with a smile and taking back in a timely manner. The financial part was done smoothly and emails were sent as well as appointment confirmations. The environment was welcoming, it felt like home
Describe the costs associated with your care under Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic).
Overall I think we spent about $14,000 that included the IVF cycle, and medications
10
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Care Center (Boston IVF Network Clinic)
Sandy
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014, Unsuccessful
NPS
5
NPS
5
Age 31
Unexplained
Nurse or HC Services
2nd of 3 Docs
6 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Brad Swelstad] was very kind. I just felt like I was a number, in that he didn’t remember certain things about my previous treatments/appointments. He tried a few different treatments and none worked, and encouraged to try IVF when I felt ready. I just felt like there was other things he could have tried/could’ve dug a little deeper.... Femara treatment for several cycles along with IUIs - I had unexplained infertility, so there was no rationale for trying these treatments-just kind of a shot in the dark. No results came of these treatments/cycles. He also did an HSG to try to further diagnose.
There was one nurse [at RRC-Clearfield] who was awesome and always showed compassion. I always felt well-cared for and listened to. There was another nurse (not sure of her name) that didn’t want to come in on a weekend to do an iui, so she just told me that the IUI’s don’t work well anyway (small chance of effectiveness). It was very disheartening.
How was your experience with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
He was very kind. I just felt like I was a number, in that he didn’t remember certain things about my previous treatments/appointments. He tried a few different treatments and none worked, and encouraged to try IVF when I felt ready. I just felt like there was other things he could have tried/could’ve dug a little deeper.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Push for further investigation in your diagnosis.
Describe the protocols Brad Swelstad used in your cycles at Reproductive Care Center (Boston IVF Network Clinic) and their degree of success.
Femara treatment for several cycles along with IUIs - I had unexplained infertility, so there was no rationale for trying these treatments-just kind of a shot in the dark. No results came of these treatments/cycles. He also did an HSG to try to further diagnose.
Describe your experience with the nursing staff at Reproductive Care Center (Boston IVF Network Clinic).
There was one nurse who was awesome and always showed compassion. I always felt well-cared for and listened to. There was another nurse (not sure of her name) that didn’t want to come in on a weekend to do an iui, so she just told me that the IUI’s don’t work well anyway (small chance of effectiveness). It was very disheartening.
Describe your experience with Reproductive Care Center (Boston IVF Network Clinic).
Their secretary was so so great! I always felt she had amazing compassion! I think the overall course of the treatment depends on the physician employed at the location. I don’t think the physician I saw works at that location anymore.
Describe the costs associated with your care under Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic).
IUI for the first time was $500ish-which included a sperm test. IUI $350 ish Any ultrasounds $200
5
Doctor
Brad Swelstad
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
5
Clinic
Reproductive Care Center (Boston IVF Network Clinic)
Clearfield
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013, Unknown Success
NPS
10
NPS
8
Age 24
Diminished Ovarian Reserve
Male Factor
Income $0 - $49K
Teacher
1st of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Not sure
Dr Swelstad took the time to get to know me and my husband, personally as well as professionally. He took the time to explain our diagnosis and what treatment would look like. He always had charts and stats on hand to help us understand in better detail....Suggested that we not try another IUI since my husband’s morphology was low. We likely would need to do ICSI with IVF.... He does talk a lot, but he'll make sure you understand everything :)
It’s a nice calming building. The staff [Reproductive Care Center] are friendly and they answer your questions in a timely manner. Dr Swelstad was very nice and personable. I really like the Layton clinic, didn’t feel like a number there. They don’t do the actual embryo transfers at this one though.... I didn’t see very many nurses here. But they emailed me back pretty quickly if I had a question. Phone calls, they usually called the next day.
How was your experience with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Dr Swelstad took the time to get to know me and my husband, personally as well as professionally. He took the time to explain our diagnosis and what treatment would look like. He always had charts and stats on hand to help us understand in better detail.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
He does talk a lot, but he'll make sure you understand everything :)
During treatment, were you treated like a number or a human with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
He took the time to get to know me and my husband, on a personal level. He took the time to explain our diagnosis and the plan.
Describe the protocols Brad Swelstad used in your cycles at Reproductive Care Center (Boston IVF Network Clinic) and their degree of success.
Suggested that we not try another IUI since my husband’s morphology was low. We likely would need to do ICSI with IVF.
Describe your experience with the nursing staff at Reproductive Care Center (Boston IVF Network Clinic).
I didn’t see very many nurses here. But they emailed me back pretty quickly if I had a question. Phone calls, they usually called the next day.
Describe your experience with Reproductive Care Center (Boston IVF Network Clinic).
It’s a nice calming building. The staff are friendly and they answer your questions in a timely manner. Dr Swelstad was very nice and personable. I really like the Layton clinic, didn’t feel like a number there. They don’t do the actual embryo transfers at this one though.
Describe the costs associated with your care under Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic).
Our consultation was free. Didn’t do anything more. They did go through finances for IVF though.
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Care Center (Boston IVF Network Clinic).
Educated us on single transfer vs multiples. Suggested that one would be best.
What specific things went wrong at Reproductive Care Center (Boston IVF Network Clinic)?
  • Failed to send your chart to another clinic
Describe the specific things that went wrong at Reproductive Care Center (Boston IVF Network Clinic).
My new clinic requested that all documents to be sent to them. (After I signed the paperwork). They didn’t send the embryo report. So I had to request them again specifically.
10
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Reproductive Care Center (Boston IVF Network Clinic)
Clearfield
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 34 - 35
3 IUI
1 IVF
Male Factor
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Being Dr Swelstad’s patient has been a pleasure. We are mfi & somewhat unexplained and he always took the time to explain everything, never pressured us into expensive treatments without exhausting accessible treatments first, and was always on top of our treatment. I think we had a fairly good result in terms of ivf (I know many wish for 8 embryos out of the first retrieval) and I’m particularly happy he recommended pgs so we avoid heartbreak - 5 out of our 8 beautifully looking embryos were not compatible with life. Overall, I fully recommend dr Swelstad - he was caring and competent throughout the process.
The clinic [Pacific NW Fertility] has been great so far - everyone is on top of everything that’s going on and I never had any issues with scheduling, billing, etc. my first intake appointment was approximately 3 months out, but I’m not sure if this is normal or they were just very busy at that time... I think we had a fairly good result in terms of ivf (I know many wish for 8 embryos out of the first retrieval) and I’m particularly happy he recommended pgs so we avoid heartbreak - 5 out of our 8 beautifully looking embryos were not compatible with life.
How was your experience with Brad Swelstad at Pacific NW Fertility?
Being Dr Swelstad’s patient has been a pleasure. We are mfi & somewhat unexplained and he always took the time to explain everything, never pressured us into expensive treatments without exhausting accessible treatments first, and was always on top of our treatment. I think we had a fairly good result in terms of ivf (I know many wish for 8 embryos out of the first retrieval) and I’m particularly happy he recommended pgs so we avoid heartbreak - 5 out of our 8 beautifully looking embryos were not compatible with life. Overall, I fully recommend dr Swelstad - he was caring and competent throughout the process.
Describe the protocols Brad Swelstad used in your cycles at Pacific NW Fertility and their degree of success.
Our numbers were not great, but not terrible either. We started with Femara timed intercourse cycles, moved to IUIs, then IVF (1). The antagonist protocol, with frozen transfer, resulted in success (so far).
Describe your experience with Pacific NW Fertility.
The clinic has been great so far - everyone is on top of everything that’s going on and I never had any issues with scheduling, billing, etc. my first intake appointment was approximately 3 months out, but I’m not sure if this is normal or they were just very busy at that time.
10
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Pacific NW Fertility
Seattle
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
8
NPS
8
Age 27 - 28
2 IVF
Male Factor
European
Income $50K - $99K
1st of 2 Docs
Neutral
Neutral
Successful
He [Dr. Swelstad] remembered our names, talked about our jobs, and our hobbies.... Strengths: knowledgeable in the treatment needed. Friendly and compassionate.... Weakness: sometimes too chatty. Always mentioned the possibility of needing a sperm donor which we were against.... When it came to medication dosage it changed day by day depending on how the body reacted.
Sometimes you had to wait a long time to get in to see the doctor even when you have an appointment. They [Reproductive Care Center- Clearfield] offer discounted cycle upgrades and different times during the cycle. They are friendly and personable.... They always called as soon as they got blood work results. Returned any phone calls promptly.... Medications $2100-3500 ICSI $1900/cycle About $17000 for 2 cycles
How was your experience with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Strengths: knowledgeable in the treatment needed. Friendly and compassionate. During my first cycle I found out that the embryo attached in the wrong place and my body wouldn’t miscarry it. Dr. Swelstad was very concerned and took good care of me making sure that everything went well. Weakness: sometimes too chatty. Always mentioned the possibility of needing a sperm donor which we were against.
During treatment, were you treated like a number or a human with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
He remembered our names, talked about our jobs, and our hobbies.
Describe the protocols Brad Swelstad used in your cycles at Reproductive Care Center (Boston IVF Network Clinic) and their degree of success.
When it came to medication dosage it changed day by day depending on how the body reacted.
Describe your experience with your nurse at Reproductive Care Center (Boston IVF Network Clinic). (Assigned nurse: Heather)
They always called as soon as they got blood work results. Returned any phone calls promptly.
Describe your experience with Reproductive Care Center (Boston IVF Network Clinic).
Sometimes you had to wait a long time to get in to see the doctor even when you have an appointment. They offer discounted cycle upgrades and different times during the cycle. They are friendly and personable.
Describe the costs associated with your care under Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic).
Medications $2100-3500 ICSI $1900/cycle About $17000 for 2 cycles
8
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Reproductive Care Center (Boston IVF Network Clinic)
Clearfield
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
9
NPS
9
Age 31 - 32
4 Fertility Medications
PCOS
Black or African-American
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Good bedside manner, only saw [Dr. Swelstad] during the consult, follow-up visit and my first appointment for an ultrasound on cycle day 3, but a lot of my appointments since have been weekend appointments...I had a virtual visit with him and he was very nice, relatable, seemed concerned about me and my success. Didn’t push very hard for IVF but definitely could tell he thought that was the best route and told us to think about it. I would recommend him.
[Shady Grove Fertility] Can be busy, but good at getting you in and out in the morning for ultrasound/bloodwork. Before having to go to work. Lately their billing system or appointment system seems to be down so have trouble making appointments and paying bills. Patient portal is convenient...Bloodwork/Ultrasound $234 prior to insurance...only saw him [Dr. Swelstad] during the consult, follow-up visit and my first appointment for an ultrasound on cycle day 3, but a lot of my appointments since have been weekend appointments
How was your experience with Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
Good bedside manner, only saw him during the consult, follow-up visit and my first appointment for an ultrasound on cycle day 3, but a lot of my appointments since have been weekend appointments, and we are also dealing with covid right now. I had a virtual visit with him and he was very nice, relatable, seemed concerned about me and my success. Didn’t push very hard for IVF but definitely could tell he thought that was the best route and told us to think about it. I would recommend him.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
Don’t be afraid to ask questions.
During treatment, were you treated like a number or a human with Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
Very personable. Great bedside manner. Had long conversation with him about my job/life during our consult.
Describe the protocols Brad Swelstad used in your cycles at Shady Grove Fertility VMA (US Fertility Network clinic) and their degree of success.
5 mg Femara CD 3-7, ultrasound CD 11/12, Ovidrel as trigger shot, progesterone to support uterine lining after ovulation 2.5 mg Femara CD 3-7, 75 IU Gonal-f CD 7 and 9, ultrasound CD 11/12, Ovidrel trigger shot, progesterone to support uterine lining
Describe your experience with Shady Grove Fertility VMA (US Fertility Network clinic).
Can be busy, but good at getting you in and out in the morning for ultrasound/bloodwork. Before having to go to work. Lately their billing system or appointment system seems to be down so have trouble making appointments and paying bills. Patient portal is convenient.
Describe the costs associated with your care under Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic).
Bloodwork/Ultrasound $234 prior to insurance
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility VMA (US Fertility Network clinic).
N/A
9
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility VMA (US Fertility Network clinic)
Fair Oaks
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
9
NPS
9
Age 32
Diminished Ovarian Reserve
Unexplained
Latinx
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Experience as a patient was pleasant. ... The doctor [Dr. Swelstad] presented my wife and I with pheesible options. Spoke to us both as humans. Straight forward, informative and never dismissive. ... Talked before and after consult and diagnostic. He allowed for us to steer and direct our plan. Was informative. Remembered information of my wife's history of treatment. Was understanding of different options we would want to try. ...
Everyone [at Shady Grove Fertility] was friendly. ... The billing was a bit confusing. Me and my wife got different copays ... Walled me through the process. Easy to tall to. Never felt overwhelmed or nervous. Nurse's never gave the vibe that they were not happy to be there. ... Follow up was a bit vague. I.e. w How far out do we make an appointment. Strength, everyone was pleasant and nice to work with. Medically informative. The nurses were friendly and helpful. The environment was clean and warm.
How was your experience with Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
Experience as a patient was pleasant. Talked before and after consult and diagnostic. He allowed for us to steer and direct our plan. Was informative. Remembered information of my wife's history of treatment. Was understanding of different options we would want to try.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
Go for it.
During treatment, were you treated like a number or a human with Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
I felt like a human. The doctor presented my wife and I with pheesible options. Spoke to us both as humans. Straight forward, informative and never dismissive.
Describe the protocols Brad Swelstad used in your cycles at Shady Grove Fertility VMA (US Fertility Network clinic) and their degree of success.
Egg count.
Describe your experience with the nursing staff at Shady Grove Fertility VMA (US Fertility Network clinic).
Everyone was friendly. Walled me through the process. Easy to tall to. Never felt overwhelmed or nervous. Nurse's never gave the vibe that they were not happy to be there.
Describe your experience with Shady Grove Fertility VMA (US Fertility Network clinic).
Follow up was a bit vague. I.e. w How far out do we make an appointment. Strength, everyone was pleasant and nice to work with. Medically informative. Doctor spoke to is about options, he showed us and spoke in numbers. The nurses were friendly and helpful. The environment was clean and warm. The billing was a bit confusing. Me and my wife got different copays.
Describe the costs associated with your care under Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic).
Copays only
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility VMA (US Fertility Network clinic).
N/a
What specific things went wrong at Shady Grove Fertility VMA (US Fertility Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility VMA (US Fertility Network clinic).
Nothing major, just different billing.
9
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility VMA (US Fertility Network clinic)
Woodbridge
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 26
Diminished Ovarian Reserve
Latinx
Income $50K - $99K
Only Doc Seen
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Swelstad] looked at all my medical history and gave us options for us. Realistic ones. He went into detail on how our numbers would effect us. ... He was very detailed on what our options were and how we would go about it. He was candid and did not hold back with any information. He was very calm and assuring that we had plenty of options. He also gave us grant and programs that could help with costs.
Strength [of Shady Grove Fertility] it keeps that the patient first. The clinical staff are sweet and attentive. The downside is that the receptionist staff isn't that great. It's hard to get an appointment if you call. When you are there they are sweet though. ... The whole staff if very informative and caring. ... A lot of co pays. But all very normal costs.
How was your experience with Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
He was very detailed on what our options were and how we would go about it. He was candid and did not hold back with any information. He was very calm and assuring that we had plenty of options. He also gave us grant and programs that could help with costs.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
I think you have to very open minded to what your possibilities are. Do not let your expectations get into the way. He is very realistic and candid. Give you information to make sure you know all the outcomes.
During treatment, were you treated like a number or a human with Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic)?
He looked at all my medical history and gave us options for us. Realistic ones. He went into detail on how our numbers would effect us.
Describe your experience with your nurse at Shady Grove Fertility VMA (US Fertility Network clinic). (Assigned nurse: Ashley Urben)
The whole staff if very informative and caring.
Describe your experience with Shady Grove Fertility VMA (US Fertility Network clinic).
Strength it keeps that the patient first. The clinical staff are sweet and attentive. The downside is that the receptionist staff isn't that great. It's hard to get an appointment if you call. When you are there they are sweet though.
Describe the costs associated with your care under Brad Swelstad at Shady Grove Fertility VMA (US Fertility Network clinic).
A lot of co pays. But all very normal costs.
10
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility VMA (US Fertility Network clinic)
Woodbridge
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 25 - 26
2 IUI
PCOS
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Brad Swelstad] was so kind and ready to action. I was so ready to see a doctor hat would be aggressive since we had already been trying for a year or so. He told me the plan and would also tell us what was next if that plan was not successful. I also loved that he started with the simple (more affordable options) and worked his way up. It was very logical to me. We started with a few cycles of just femara and then did 3 more cycles of femara but added injectables. Once that didn’t work we did femara injectables and then 2 IUIs. He was also conscious of reducing the risk of multiples for safety reasons. One cycle I had 3+ follicles and had to take birth control and skip that cycle. Even though we he didn’t meet with us for every apportionment he was there for anything important. I really enjoyed my experience there and he shared our happiness when we did get pregnant! He also made me feel better by checking on he pregnancy before I went to the OB.
The nurses is who I worked with the most [at Reproductive Care Center- Clearfield]! The were so amazing and were always making sure I knew what was going on and what I needed to do next. I could always ask any questions and they would always return my phone calls if i needed to get ahold of someone. They were kind and compassionate and shared in my joy when I got pregnant.
How was your experience with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
He was so kind and ready to action. I was so ready to see a doctor hat would be aggressive since we had already been trying for a year or so. He told me the plan and would also tell us what was next if that plan was not successful. I also loved that he started with the simple (more affordable options) and worked his way up. It was very logical to me. We started with a few cycles of just femara and then did 3 more cycles of femara but added injectables. Once that didn’t work we did femara injectables and then 2 IUIs. He was also conscious of reducing the risk of multiples for safety reasons. One cycle I had 3+ follicles and had to take birth control and skip that cycle. Even though we he didn’t meet with us for every apportionment he was there for anything important. I really enjoyed my experience there and he shared our happiness when we did get pregnant! He also made me feel better by checking on he pregnancy before I went to the OB.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Just to trust in him. I know he is no longer at that clinic, so maybe to find out where he went.
During treatment, were you treated like a number or a human with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
He was so kind and took the time to talk to us and explain everything. He also made sure I felt comfortable with our treatment plan and was also thinking of cost. He helped give me options of getting injectables at a better price.
Describe the protocols Brad Swelstad used in your cycles at Reproductive Care Center (Boston IVF Network Clinic) and their degree of success.
From my previous OB before I went to Brad Swelstad they found my prolactin was a little high so they wouldn’t prescribe me any Femara. I had tried Clomid but when they did an ultrasound they found that I didnt respond to it. So when I started with him he had me on Cabergoline to lower that and he also raised my levothyroxine from 25mcg to 50mcg. I was on metformin as well to help with the PCOS and he also started me on Femara we tried that for 3 cycles alone with times intercourse. The follicles got a nice size during these, but I wouldn’t ovulate. Sometimes I would just get a cyst (this was all checked by ultrasound on specific days). So then he decided to add injectables for the next three cycles along with all the other stuff. Those included Gonal F inejections and then if i didn’t get a positive ovulation test by a specific day I would do a trigger shot with timed intercourse. We did that for 3 cycles and one of them I had to cancel because I had to many follicles. He said it would have been perfect for IVF. He adjusted my dose so I wouldn’t get so many follicles. After those failed we did the same medications and injections and added an IUI my husbands sperm count was great and everything looked good but the first IUI failed. Then we did the same course a second time (he wanted to try IUIs 3-4 times before moving on to IVF) and luckily we got pregnant. After we got pregnant he checked my HCg to make sure it kept rising like it should and did some ultrasounds to confirm things were staying good. Then we got to love to an OBGYN.
Describe your experience with the nursing staff at Reproductive Care Center (Boston IVF Network Clinic).
The nurses is who I worked with the most! The were so amazing and were always making sure I knew what was going on and what I needed to do next. I could always ask any questions and they would always return my phone calls if i needed to get ahold of someone. They were kind and compassionate and shared in my joy when I got pregnant.
Describe your experience with Reproductive Care Center (Boston IVF Network Clinic).
The only weakness that I could really complain about is I wish they had a clinic that was open on the weekends closer to me. I had to travel around 50 miles to get to it. The strength of this clinic is their ability to be both professional and compassionate.
Describe the costs associated with your care under Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic).
Everything was pretty much covered by insurance until we got to injectables and IUIs. The injectables were around $300-$400 and the sperm analysis for the IUI were $200-$300 and the actual procedure was around $200-$300. Total for the 2 IUI cycles it was a little over $2000.00
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Care Center (Boston IVF Network Clinic).
NA
10
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Care Center (Boston IVF Network Clinic)
Clearfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
10
NPS
10
Age 29 - 30
1 IUI
2 IVF
Unexplained
Income $50K - $99K
Teacher
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I had seen 2 drs for over two years before Swelstad and had done chlomid as well as 2 IUI’s so we decided to try one round of IUI with the injections to up the chance of more eggs. When that didn’t work we went straight to IVF. The first round we had one embryo to transfer but it didn’t take. The second time he suggested we do ixy(not sure how to spell it). So we did. We had two embryos to transfer and put both in and it was a success!
Everything about the clinic [Reproductive Care Center- Clearfield] was great!! They were always so friendly and kind. Showed compassion to everything but were also very informative. They would always try to help with insurance stuff or lack there of since most insurance wouldn’t cover most of what they do. Very professional but very kind and compassionate as well.... They were absolutely amazing!!! I can’t put into words how much I appreciated them.
How was your experience with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Dr Swelstad was both kind and compassionate but gave you the entire truth. He’d let you know exactly what your odds were but in a very positive outlook. He knew his stuff and was always trying to learn more. Would highly recommend him to anyone.
What's one piece of advice would you give a prospective patient of Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
To just take a breath and trust that he knows what he’s doing because he does!
During treatment, were you treated like a number or a human with Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic)?
Nurses were so great with dealing with the failure of our first IVF round and were also so excited when our second was successful. They were kind and just knew what we were feeling and how to comfort when needed. It’s a hard thing to go through and they all handled it so great.
Describe the protocols Brad Swelstad used in your cycles at Reproductive Care Center (Boston IVF Network Clinic) and their degree of success.
I had seen 2 drs for over two years before Swelstad and had done chlomid as well as 2 IUI’s so we decided to try one round of IUI with the injections to up the chance of more eggs. When that didn’t work we went straight to IVF. The first round we had one embryo to transfer but it didn’t take. The second time he suggested we do ixy(not sure how to spell it). So we did. We had two embryos to transfer and put both in and it was a success!
Describe your experience with the nursing staff at Reproductive Care Center (Boston IVF Network Clinic).
They were absolutely amazing!!! I can’t put into words how much I appreciated them.
Describe your experience with Reproductive Care Center (Boston IVF Network Clinic).
Everything about the clinic was great!! They were always so friendly and kind. Showed compassion to everything but were also very informative. They would always try to help with insurance stuff or lack there of since most insurance wouldn’t cover most of what they do. Very professional but very kind and compassionate as well.
Describe the costs associated with your care under Brad Swelstad at Reproductive Care Center (Boston IVF Network Clinic).
For 2 rounds of IVF I believe it was like $17,000 plus meds. But they had grouping discounts and offered discounts if you paid by check we paid probably 25k for the entire process from start to finish with him including the IUI and 2 rounds of IVF with meds and the additional Ixy procedure.
Describe Brad Swelstad's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Reproductive Care Center (Boston IVF Network Clinic).
We really didn’t have much of a choice but he did highly recommend putting both embryos in on the second round so we’d have a better chance of one of them taking.
10
Doctor
Brad Swelstad
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Reproductive Care Center (Boston IVF Network Clinic)
Clearfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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