Rated 8.7
Strongly recommend: 80%Neutral: 12%Don't recommend: 8%8.7
80% strongly recommend
56 reviews
Humanity
9.1
9.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.8
8.8
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.6
5.6
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Ohio St
Residency
Ohio St
Fellowship
U. of Wisconsin

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Brenda Houmard works in 1 office at

Seattle Reproductive Medicine
Rated 8.7
Strongly recommend: 73%Neutral: 15%Don't recommend: 12%8.7

Explore Clinic
Spokane Valley
15920 E. Indiana Ave.
Spokane Valley, WA 99216

56 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
9
NPS
9
Age 35 - 36
1 IUI
1 IVF
Unexplained
European
Income $200K - $499K
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We did PGS testing so multiple embryo transfer was only recommended if we wanted to try for twins. She [Dr. Brenda Houmard] strongly recommended single embryo transfer otherwise...has a very warm bedside manner. Before going in to my egg retrieval she put on the music of my choice in the OR and made sure I felt safe and cared for...She is very intelligent, professional, she is also very warm and caring. She put the music of my choice on in the OR prior to my egg retrieval and made sure I felt safe going in to the procedure. She personally gave us our results after the retrieval and called us directly with genetic testing results.
the nurses [at Seattle Reproductive Medicine] work as a team to answer my questions. There have been a few things that got dropped (forgetting to attach a treatment schedule or sending prescriptions to the wrong pharmacy) but overall the nursing staff communicates well and is very caring...There is a nice flow to the clinic. You rarely see other patients outside of the waiting room probably for privacy reasons. Everyone from the MAs, RNs and nurse practitioners are very friendly and make sure you know where to go next. The front desk staff is professional and kind.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
She is very intelligent, professional, she is also very warm and caring. She put the music of my choice on in the OR prior to my egg retrieval and made sure I felt safe going in to the procedure. She personally gave us our results after the retrieval and called us directly with genetic testing results.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Dr. Houmard has a very warm bedside manner. Before going in to my egg retrieval she put on the music of my choice in the OR and made sure I felt safe and cared for.
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Destiny)
My first nurse changed to per diem and then I was not to my knowledge assigned a new primary nurse but the nurses work as a team to answer my questions. There have been a few things that got dropped (forgetting to attach a treatment schedule or sending prescriptions to the wrong pharmacy) but overall the nursing staff communicates well and is very caring.
Describe your experience with Seattle Reproductive Medicine.
There is a nice flow to the clinic. You rarely see other patients outside of the waiting room probably for privacy reasons. Everyone from the MAs, RNs and nurse practitioners are very friendly and make sure you know where to go next. The front desk staff is professional and kind.
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
We did PGS testing so multiple embryo transfer was only recommended if we wanted to try for twins. She strongly recommended single embryo transfer otherwise.
9
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2019, Unknown Success
NPS
8
NPS
10
Age 23 - 24
2 IUI
Male Factor
European
Income $50K - $99K
Only Doc Seen
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Before Each appointment she [Dr. Houmard] take the time to review our charts and write key notes on a word document for review along with the steps she recommends.... She Uses Visual aids to help explain Good at explaining next steps and hopes for treatments Listens and accepts our wants, even if they are outside of what she recommended originally Good at coordinating care with other providers out of clinic for continuity of care
No long wait times [at Seattle Reproductive Med] for getting appointments on time care in clinic responds to Patient Portal messages quickly & efficiently Clean nice exam rooms and office areas great staff overall good coordination of care with out of office providers... She [nurse] responds to messages quickly with all the info requested. She makes phone calls when necessary. She is compassionate about our situation and wishes us luck through each step.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
She Uses Visual aids to help explain Good at explaining next steps and hopes for treatments Listens and accepts our wants, even if they are outside of what she recommended originally Good at coordinating care with other providers out of clinic for continuity of care
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Trust your provider but also do your own research so you have as much knowledge as possible.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Before Each appointment she take the time to review our charts and write key notes on a word document for review along with the steps she recommends. She uses visual charts and diagrams to help explain
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
IUI with 100mg of Clomid on days 3-7, with monitoring ultra sounds and 250 Ovidril injection for trigger. Semen sample provided morning of treatment 1 hour prior. NP/Nurse preforms IUI then home and proceed with normal activity
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Stephanie)
She responds to messages quickly with all the info requested. She makes phone calls when necessary. She is compassionate about our situation and wishes us luck through each step.
Describe your experience with Seattle Reproductive Medicine.
No long wait times for getting appointments on time care in clinic responds to Patient Portal messages quickly & efficiently Clean nice exam rooms and office areas great staff overall good coordination of care with out of office providers
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
2004 Per IUI
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
not to this point yet
8
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 32 - 34
3 IUI
1 IVF
Unexplained
South Asian
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Houmard] always followed up & checked in on us while we had to wait for the next time we did the IUIs. She clarified & answered questions we had when the IUIs didn’t work & as we headed into IVF she did the same. We transferred 1 frozen embryo last month & when we didn’t get pregnant she debriefed with us & encouraged us through the pain. I’m thankful she’s our doctor...She’s a kind & compassionate doctor that roots for you & your family the whole time. She did phone consults when I had questions & had caring answers for me. I appreciate how she took the time to ask if we needed clarification on the treatment or procedure. She was always happy to see us.
$13,000 for IVF plus $3,000-$5,000 meds [at Seattle Reproductive Medicine]...The clinic is great! The front office staff is nice. The financial people were helpful. They always great us so warmly & kindly. It’s also very clean. They bathrooms are clean. They do a great job taking care of the office. The area when they do the retrievals is also very tidy & neat. It’s very sanitary. It’s a great place...[Nurses are] very nice & kind. They always took the time to help us & answer any questions.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
She’s a kind & compassionate doctor that roots for you & your family the whole time. She did phone consults when I had questions & had caring answers for me. I appreciate how she took the time to ask if we needed clarification on the treatment or procedure. She was always happy to see us.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
If you don’t want to feel like a number, she’d be the best choice.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
She’s so caring and warm.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
Dr. Houmard helped us find the best doctor to take out the fibroid she found when we tried to do the IUI the very first time. She helped & guided us through the best steps after. She always followed up & checked in on us while we had to wait for the next time we did the IUIs. She clarified & answered questions we had when the IUIs didn’t work & as we headed into IVF she did the same. We transferred 1 frozen embryo last month & when we didn’t get pregnant she debriefed with us & encouraged us through the pain. I’m thankful she’s our doctor.
Describe your experience with the nursing staff at Seattle Reproductive Medicine.
They’re very nice & kind. They always took the time to help us & answer any questions.
Describe your experience with Seattle Reproductive Medicine.
The clinic is great! The front office staff is nice. The financial people were helpful. They always great us so warmly & kindly. It’s also very clean. They bathrooms are clean. They do a great job taking care of the office. The area when they do the retrievals is also very tidy & neat. It’s very sanitary. It’s a great place.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
$13,000 for IVF plus $3,000-$5,000 meds
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 32 - 34
Male Factor
Uterine Fibroids
European
Income $50K - $99K
Nurse or HC Services
1st of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr. Houmard is so caring and compassionate. She is honest and straight forward. I feel like I can trust her 100%. She understands how stressful infertility is and doesn't belittle the feelings that I have....I feel very well cared for.... I am on the antagonist protocol due to my good AMH level and we are male factor... The only thing I can say they didn't do was they didn't tell me I needed a full bladder for my uterine sounding so I went to the bathroom right before my appt
I feel like all the staff [Seattle Reproductive Med] is very caring and kind. Highly professional. Each of the people I have to interact with have given me their direct line so I don't have to go through the operator. I can call whenever I need to and often times they answer the phone right away. If I send a message through the portal, I can count on them to answer promptly as well.... I feel like the costs have been the same as or less than most other clinics.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Dr. Houmard is so caring and compassionate. She is honest and straight forward. I feel like I can trust her 100%. She understands how stressful infertility is and doesn't belittle the feelings that I have.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Go see her immediately lol
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
She is so compassionate and honest and caring and straight forward. I feel very well cared for.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
I am on the antagonist protocol due to my good AMH level and we are male factor
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Sara Whipkey)
I really appreciate my nurse Sara. The only downside is that she is now my third nurse. I feel that shows a lack of continuity.
Describe your experience with Seattle Reproductive Medicine.
I feel like all the staff is very caring and kind. Highly professional. Each of the people I have to interact with have given me their direct line so I don't have to go through the operator. I can call whenever I need to and often times they answer the phone right away. If I send a message through the portal, I can count on them to answer promptly as well.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
I feel like the costs have been the same as or less than most other clinics.
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
She said based on my age and health that we can choose to transfer 1 to 2 with a goal of a singleton pregnancy.
What specific things went wrong at Seattle Reproductive Medicine?
  • Failed to convey critical information
Describe the specific things that went wrong at Seattle Reproductive Medicine.
The only thing I can say they didn't do was they didn't tell me I needed a full bladder for my uterine sounding so I went to the bathroom right before my appt, which I always do when I know people will be poking around in my pelvic area.
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unsuccessful
NPS
8
NPS
7
Age 35 - 36
1 IVF
Diminished Ovarian Reserve
Male Factor
Nurse or HC Services
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Houmard rarely called to give us updates. We mostly called them to get information.... She has compassion. But her communication lacks. She didn't even call after I said I got my period and the transfer didn't work. I have not spoken to her since day of transfer, where I was thrilled about her because she was so compassionate on that day. After that day it was like she forgot about me, which was disappointing.... It was just over.
They [Seattle Reproductive Medicine] some holes in their clinic. I am giving it to part that they are a satellite faculty with the mother facility being 5 hrs away. They screwed up my billing massively. They show compassion but at a minimal level. Be prepared to be just a number. Their communication is subpar so be sure to advocate for yourself.... She [nurse] was caring but as well a very bad communicator.... If you know this ahead you will have a better time then learning
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
She has compassion. But her communication lacks. She didn't even call after I said I got my period and the transfer didn't work. I have not spoken to her since day of transfer, where I was thrilled about her because she was so compassionate on that day. After that day it was like she forgot about me, which was disappointing.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
You have to be your own advocate. She will not keep you informed unless you constantly call the office to pry information.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Dr. Houmard rarely called to give us updates. We mostly called them to get information. She also did not call when I called and said I got my period. I talked to the nurse that day and never heard from anyone again. It was just over.
Describe your experience with your nurse at Seattle Reproductive Medicine.
She was caring but as well a very bad communicator.
Describe your experience with Seattle Reproductive Medicine.
They some holes in their clinic. I am giving it to part that they are a satellite faculty with the mother facility being 5 hrs away. They screwed up my billing massively. They show compassion but at a minimal level. Be prepared to be just a number. Their communication is subpar so be sure to advocate for yourself. If you know this ahead you will have a better time then learning it as you are going for your first experience. If there was more options in this area I am sure they would not be doing as well due to these factors.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
Not the most affordable but their are not many options here and the know it.
What specific things went wrong at Seattle Reproductive Medicine?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
Describe the specific things that went wrong at Seattle Reproductive Medicine.
A lot of it was related to communication problems they have.
8
Doctor
Brenda Houmard
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
7
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 26
3 IUI
Unexplained
Income $50K - $99K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Brenda Houmard] was very compassionate and kind about out situation. She was also very thorough during our consultation. She explained out options and all the details of the procedures. I am thankful for her...For each of my cycles I took clomid with an IUI. For three cycles we did not get pregnant. On my fourth cycle I produced 5 follicles. The team cancelled the IUI the next day due to medical complications that could occur to the five babies and myself. They suggested to take plan B. We declined taking plan B and prayed for a miracle. At the end of that cycle, I found out I was pregnant and only one egg took.
[SRM] is a family and they are so kind at every visit!...The entire staff was amazing!!! I appreciate them for their compassion, kindness, and support during each visit...Each cycle of clomid with IUI cost about $800...I believe the entire clinic was phenomenal...the team always shows compassion and love during each visit. I could communicate with them in the portal at any time and I would get quick responses...For each of my cycles I took clomid with an IUI. For three cycles we did not get pregnant. On my fourth cycle I produced 5 follicles. The team cancelled the IUI the next day due to medical complications that could occur to the five babies and myself. They suggested to take plan B. We declined taking plan B and prayed for a miracle. At the end of that cycle, I found out I was pregnant and only one egg took. Nurse
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Brenda was very compassionate and kind about out situation. She was also very thorough during our consultation. She explained out options and all the details of the procedures. I am thankful for her and her team.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Be patient because they know what they are doing
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Arm is a family and they are so kind at every visit!
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
For each of my cycles I took clomid with an IUI. For three cycles we did not get pregnant. On my fourth cycle I produced 5 follicles. The team cancelled the IUI the next day due to medical complications that could occur to the five babies and myself. They suggested to take plan B. We declined taking plan B and prayed for a miracle. At the end of that cycle, I found out I was pregnant and only one egg took.
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Destiny Johnson)
The entire staff was amazing!!! I appreciate them for their compassion, kindness, and support during each visit.
Describe your experience with Seattle Reproductive Medicine.
I believe the entire clinic was phenomenal. Even though going there meant my husband and I were still not pregnant and we needed to some assistance, the team always shows compassion and love during each visit. I could communicate with them in the portal at any time and I would get quick responses.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
Each cycle of clomid with IUI cost about $800
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 36
Unexplained
Ashkenazi Jewish
Black or African-American
Income $100K - $199K
3rd of 3 Docs
4 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Houmard was not pushy about moving us toward IVF. She provided us with several options and encouraged us to speak with others in the office. We’ve only met with her twice but we feel very comfortable and confident. My husband appreciated her directness and scientific explanations. ... She took the time to provide support and validation when I became tearful in our consultations.
clinic [SRM] appears to have everything in one place which is a huge plus. The rooms are a comfortable size. The office is bright and easy to find. The front desk staff is pleasant. It’s about 20min from the city which isn’t ideal, but could always be worse. ... We have a military discount and they calculated one round of IVF would cost about $10,400 with medications estimated at $4,500. However, we’ll likely use the Attain multi cycle discount.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Dr. Houmard was not pushy about moving us toward IVF. She provided us with several options and encouraged us to speak with others in the office. We’ve only met with her twice but we feel very comfortable and confident. My husband appreciated her directness and scientific explanations.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Come in with some questions. She was great at explaining, but since she’s our third doctor, I was looking for someone with in-depth explanations.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
She took the time to provide support and validation when I became tearful in our consultations.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
We haven’t started anything specifically, but will be starting IVF in early December.
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Kate )
Kate gave us her direct line and provided us with support, explanations, and medical advice.
Describe your experience with Seattle Reproductive Medicine.
We clinic appears to have everything in one place which is a huge plus. The rooms are a comfortable size. The office is bright and easy to find. The front desk staff is pleasant. It’s about 20min from the city which isn’t ideal, but could always be worse. I decided to use this clinic based on multiple positive reviews.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
We have a military discount and they calculated one round of IVF would cost about $10,400 with medications estimated at $4,500. However, we’ll likely use the Attain multi cycle discount.
8
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
8
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2019, Successful
NPS
10
NPS
10
Age 30 - 34
7 IUI
1 IVF
PCOS
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Houmard] was straight forward and thorough. No fluff. I wanted a medical reason for our infertility and medical answers to my questions, not just answers that would make me feel better. She did exactly that.... Constant contact and easy to talk to. She would relate to us on a personal level.... [Eset Approach] We did both and were happy with both. Our daughter came from a multiple fet and I am current pregnant with twins from a multiple fet.
It [SRM] is very clean, organized, and easy to get to. Panera is right next door which is a bonus. There’s also a hotel across the street if you need to get sperm sample and are not comfortable on their rooms.... The first two nurses I had when I started at the clinic were my favorites - Angie and Kelly....She [Dr. Houmard] was straight forward and thorough. No fluff. I wanted a medical reason for our infertility and medical answers to my questions
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
She was straight forward and thorough. No fluff. I wanted a medical reason for our infertility and medical answers to my questions, not just answers that would make me feel better. She did exactly that.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Let her know exactly what your goals are and she’ll do everything in her power to help you achieve them.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Constant contact and easy to talk to. She would relate to us on a personal level.
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Lauryn Knoll)
The first two nurses I had when I started at the clinic were my favorites - Angie and Kelly. Lauryn was good, I just didn’t connect with her like I did with the others.
Describe your experience with Seattle Reproductive Medicine.
LOVE the clinic! Wish it was closer to my home - it’s over an hour away. It is very clean, organized, and easy to get to. Panera is right next door which is a bonus. There’s also a hotel across the street if you need to get sperm sample and are not comfortable on their rooms.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
One lump sum. Then medications on top of that.
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
We did both and were happy with both. Our daughter came from a multiple fet and I am current pregnant with twins from a multiple fet.
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 22 - 23
1 IUI
Anovulation
Male Factor
European
Income $0 - $49K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Houmard is clearly intelligent and does everything she can to understand the situation and approach it as calmly and as aggressively as needed. She listens to her patients and wants to fix problems that are fixable and then if they aren’t she comes up with a plan. She answers all questions in a kind manner and never makes you feel silly for asking something. She explains all test results fully and the implications of it all. She is clearly respected by her staff and we enjoy her immensely.
I truly only have great things to say about SRM. They are thorough, cooperative, collaborative, kind, and easy to communicate and work with. They have an online portal that helps you see test results and communicate with your team. From the moment you walk in, even the front desk staff is kind and welcoming. They make you feel as comfortable as they can.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Dr. Houmard is clearly intelligent and does everything she can to understand the situation and approach it as calmly and as aggressively as needed. She listens to her patients and wants to fix problems that are fixable and then if they aren’t she comes up with a plan. She answers all questions in a kind manner and never makes you feel silly for asking something. She explains all test results fully and the implications of it all. She is clearly respected by her staff and we enjoy her immensely.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Ask the questions that you’re afraid to ask. She will answer them and be honest, and not make you feel stupid.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Brenda cares about our desires to start a family and our lives as a whole not just medically.
Describe your experience with the nursing staff at Seattle Reproductive Medicine.
Warm. Kind. Understanding. Welcoming. They know you never WANTED to end up there but somehow make you feel like going back.
Describe your experience with Seattle Reproductive Medicine.
I truly only have great things to say about SRM. They are thorough, cooperative, collaborative, kind, and easy to communicate and work with. They have an online portal that helps you see test results and communicate with your team. From the moment you walk in, even the front desk staff is kind and welcoming. They make you feel as comfortable as they can.
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Unknown Success
NPS
8
NPS
8
Age 25
Male Factor
Unexplained
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Houmard was welcoming and inviting. She kept things basic and she clearly laid out a course of action depending on the results we may get. She treated us as patients very well and with ease. She made me feel like there was always hope for our situation. ... She will not dance around the hard stuff and hard things to hear, so you must be prepared for that.
The clinic [Seattle Reproductive Medicine] is very clean, never overbooked or too busy. The weaknesses of this clinic are the miscommunications from the front desk to the rest of the team. Often times we wouldn’t know what something would cost until they were ringing us up after it was done. ... Nurses are amazing! On the online portal, they write back within hours every single time to answer my questions. Very kind and uplifting.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Dr. Houmard was welcoming and inviting. She kept things basic and she clearly laid out a course of action depending on the results we may get. She treated us as patients very well and with ease. She made me feel like there was always hope for our situation.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
I would advise you to keep an open mind, and to try and not be too sensitive. She will not dance around the hard stuff and hard things to hear, so you must be prepared for that.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
She asked us a lot of questions, she outlined the process step by step to ensure we knew what was going on. She also made sure that we understood results and how that affected us.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
Have not experienced treatment yet. Just a diagnosis.
Describe your experience with the nursing staff at Seattle Reproductive Medicine.
Nurses are amazing! On the online portal, they write back within hours every single time to answer my questions. Very kind and uplifting.
Describe your experience with Seattle Reproductive Medicine.
The clinic is very clean, never overbooked or too busy. The weaknesses of this clinic are the miscommunications from the front desk to the rest of the team. Often times we wouldn’t know what something would cost until they were ringing us up after it was done.
What specific things went wrong at Seattle Reproductive Medicine?
  • Failed to call with results
  • Provided conflicting information
8
Doctor
Brenda Houmard
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
2 of 5
Adaptability
3 of 5
8
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2017, Unknown Success
NPS
8
NPS
8
Age 36
Unexplained
European
Income $50K - $99K
1st of 2 Docs
4 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
She [Dr. Houmard] was very informative, nice and non-judgmental. The only reason we did not go forward with treatment was cost. My one complaint is that they suspected that we would never get pregnant natualy but did not 100% confirm why.... They did a HGS to confirm that one tube was damaged (ie ruptured in the past), It confirmed that but also confirmed the other one was not blocked. Blood tests were done and confirmed that my eggs were fine and that my husbands sperm was ok.
Clinic [Seattle Reproductive Medicine] was fine. HSG and sperm evaluation were both done on site which was nice and saved time. Nice building and fairly convent to our location.... They were very nice and made sure i understood the whole process that was occuring....our costs for evaluation were around $1500 out of pocket. We were told that if we did go through the IVF is would be base $13,000 to $25,000
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
She was very informative, nice and non-judgmental. The only reason we did not go forward with treatment was cost. My one complaint is that they suspected that we would never get pregnant natualy but did not 100% confirm why.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Be financially ready to go through IVF.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
They were very nice and made sure i understood the whole process that was occuring.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
They did a HGS to confirm that one tube was damaged (ie ruptured in the past), It confirmed that but also confirmed the other one was not blocked. Blood tests were done and confirmed that my eggs were fine and that my husbands sperm was ok. No other procedures were done b/c they said our best bet would be IVF.
Describe your experience with the nursing staff at Seattle Reproductive Medicine.
Kind and informative.
Describe your experience with Seattle Reproductive Medicine.
Clinic was fine. HSG and sperm evaluation were both done on site which was nice and saved time. Nice building and fairly convent to our location. Dont know if all treatments were going to be at the same place since we did not continue them.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
our costs for evaluation were around $1500 out of pocket. We were told that if we did go through the IVF is would be base $13,000 to $25,000
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
They said they would only do 2 embryo transfers at a time.
8
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
8
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2015 - 2016, Successful
NPS
10
NPS
10
Age 29 - 30
1 IVF
Endometriosis
European
Income $50K - $99K
Investment Banker
3rd of 3 Docs
6 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
A great experience. She [Dr. Brenda Houmard] explained the procedure and recommendations. She made time to answer all our questions. She wanted to make sure we knew the risks but also the benefits. We will go back to her to do multiple frozen transfers...Be open and clear on your expectations. If you have questions or concerns vocalize them. Brenda will take the time to clearly answer your questions.
Drugs ($500) and initial testing ($200) were largely covered by insurance. IVF appointments, retrieval, and transfer were not covered ($13,000)...We never waited more than 5 minutes at anytime. Clinic [Seattle Reproductive Medicine] was clean and comfortable. Good location...A great experience. She [Dr. Brenda Houmard] explained the procedure and recommendations. She made time to answer all our questions. She wanted to make sure we knew the risks but also the benefits. We will go back to her to do multiple frozen transfers.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
A great experience. She explained the procedure and recommendations. She made time to answer all our questions. She wanted to make sure we knew the risks but also the benefits. We will go back to her to do multiple frozen transfers.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Be open and clear on your expectations. If you have questions or concerns vocalize them. Brenda will take the time to clearly answer your questions.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
She was sincere and really took the time to answer all our questions and teach us about the entire process.
Describe your experience with your nurse at Seattle Reproductive Medicine.
All wonderful. Again took the time to listen to our questions and then explain clearly their answers. Knew our names and case.
Describe your experience with Seattle Reproductive Medicine.
We never waited more than 5 minutes at anytime. Clinic was clean and comfortable. Good location.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
Drugs ($500) and initial testing ($200) were largely covered by insurance. IVF appointments, retrieval, and transfer were not covered ($13,000)
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
We were strongly encouraged to just do a single transfer due to my wife's age and overall health. If we wanted to do multiple Brenda was willing to, but wanted to be clear on the risks. We opted just to do one, and it was the right decision.
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
9
NPS
10
Age 30 - 31
Unexplained
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Houmard did a great job explaining what our options were and even though we did not meet in person she still made us feel comfortable with the plan and asking any questions we had. We communicated mainly through the portal and I found that easy...She was not very involved in my cycles. Most was handled by my OB closer to home.
My protocol was not explained well to me initially and there was some confusion about medications. After a couple calls we were able to straighten it out...SRM does a great job of explaining and exploring all possible options. They did a good job communicating despite us not being in the same state. I felt safe in their hands. Being far away I did feel that I had to advocate more for myself.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Dr. Houmard did a great job explaining what our options were and even though we did not meet in person she still made us feel comfortable with the plan and asking any questions we had. We communicated mainly through the portal and I found that easy.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Dr. Houmard did a great job making me feel heard.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
She was not very involved in my cycles. Most was handled by my OB closer to home.
Describe your experience with Seattle Reproductive Medicine.
SRM does a great job of explaining and exploring all possible options. They did a good job communicating despite us not being in the same state. I felt safe in their hands. Being far away I did feel that I had to advocate more for myself.
What specific things went wrong at Seattle Reproductive Medicine?
  • Failed to inform you of changes in protocol
  • Provided conflicting information
Describe the specific things that went wrong at Seattle Reproductive Medicine.
My protocol was not explained well to me initially and there was some confusion about medications. After a couple calls we were able to straighten it out.
9
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 29
3 Fertility Medications
Endometriosis
Unexplained
European
Income $50K - $99K
Accountant
2nd of 2 Docs
2 Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
i felt she [Dr. Brenda Houmard] was informative but caring at the same time. She seemed optimistic and came up with a reasonable game plan without pushing IVF. We are currently waiting and doing just medicated cycles but feel comfortable moving forward as well...the first appointment is a little overwhelming...laparoscopic surgery for potential endometriosis. Letrozole 5mg cd 3-7 for 3 to 4 months after surgery. After that move toward IUI
Clinic [Seattle Reproductive Medicine] seemed nice and quiet and they directed you to each station for the first appointment. It was a little overwhelming and would have liked to have more information about what all the first appointment would include...loved that i had a single nurse to go to and communicate with. Any time i emailed i received a response within a couple of hours...i felt she [Dr. Brenda Houmard] was informative but caring at the same time. She seemed optimistic and came up with a reasonable game plan without pushing IVF. We are currently waiting and doing just medicated cycles but feel comfortable moving forward as well.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
i felt she was informative but caring at the same time. She seemed optimistic and came up with a reasonable game plan without pushing IVF. We are currently waiting and doing just medicated cycles but feel comfortable moving forward as well.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
the first appointment is a little overwhelming
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Took the time to talk to us and explained everything in detail.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
laparoscopic surgery for potential endometriosis. Letrozole 5mg cd 3-7 for 3 to 4 months after surgery. After that move toward IUI
Describe your experience with your nurse at Seattle Reproductive Medicine.
loved that i had a single nurse to go to and communicate with. Any time i emailed i received a response within a couple of hours
Describe your experience with Seattle Reproductive Medicine.
Clinic seemed nice and quiet and they directed you to each station for the first appointment. It was a little overwhelming and would have liked to have more information about what all the first appointment would include
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
74 for blood draw and first appt
8
Doctor
Brenda Houmard
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2014, Successful
NPS
10
NPS
10
Age 36
1 IVF
Unexplained
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr Brenda Houmard was] friendly and knowledgeable...I had already done several iui attempts with local gyn that included letrozole, clomid and trigger hcg shots to no avail, so when I got to Dr. Houmard [at Seattle Reproductive Medicine] I was ready for IVF. Did birth control to suppress then several meds to stimulate them retrieval then 3 day transfer, only one egg turned into transferrable embryo. But it worked and had a great pregnancy and healthy boy...5000 for meds, 24000 for the package I bought which was through attain and if I wasn't successful I would have gotten 50% back, two IVF cycles and endless transfers.
[Dr Brenda Houmard was] friendly and knowledgeable...I had already done several iui attempts with local gyn that included letrozole, clomid and trigger hcg shots to no avail, so when I got to Dr. Houmard [at Seattle Reproductive Medicine] I was ready for IVF. Did birth control to suppress then several meds to stimulate them retrieval then 3 day transfer, only one egg turned into transferrable embryo. But it worked and had a great pregnancy and healthy boy...5000 for meds, 24000 for the package I bought which was through attain and if I wasn't successful I would have gotten 50% back, two IVF cycles and endless transfers.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Friendly and knowledgeable.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Don't give up on the dream
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
I had already done several iui attempts with local gyn that included letrozole, clomid and trigger hcg shots to no avail, so when I got to Dr. Houmard I was ready for IVF. Did birth control to suppress then several meds to stimulate them retrieval then 3 day transfer, only one egg turned into transferrable embryo. But it worked and had a great pregnancy and healthy boy.
Describe your experience with Seattle Reproductive Medicine.
Far away, 3 hour drive for me.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
5000 for meds, 24000 for the package I bought which was through attain and if I wasn't successful I would have gotten 50% back, two IVF cycles and endless transfers.
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
9
NPS
9
Age 31 - 32
3 IUI
European
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
[Dr. Brenda Houmard] completed my initial consultation and treatment plan. Answered questions and explained everything. ARNPs completed the rest of the work involved with the treatment plan. If you expect to see the doctor every appointment, that’s not realistic and shouldn’t be your expectation going in...I didn’t have an issue with the ARNPs doing the IUIs and they did a great job.
Clinic [Seattle Reproductive Medicine] was clean and easy to get to. Processes were always explained about payment etc. They worked with my insurance. They use and online platform to communicate. It’s easy to use and I never had an issue. If you like telephone calls then you might have an issue but the platform was easy.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Doctor completed my initial consultation and treatment plan. Answered questions and explained everything. ARNPs completed the rest of the work involved with the treatment plan. If you expect to see the doctor every appointment, that’s not realistic and shouldn’t be your expectation going in.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Don’t expect to see the Doctor during treatment appointments. She develops the treatment plan and her ARNPs and nurses execute. They are great to work with but when I started that was the main complaint with SRM when doing my research online. I didn’t have an issue with the ARNPs doing the IUIs and they did a great job.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
All of the clinic staff were kind and helpful. Quickly answered questions on the online platform. Made sure I understood everything.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
Three rounds of IUI with a trigger shot. The process was always explained in detail and I knew what I needed to do during each cycle.
Describe your experience with the nursing staff at Seattle Reproductive Medicine.
The nursing staff was great. Friendly and helpful and they are the main people you will see during treatment.
Describe your experience with Seattle Reproductive Medicine.
Clinic was clean and easy to get to. Processes were always explained about payment etc. They worked with my insurance. They use and online platform to communicate. It’s easy to use and I never had an issue. If you like telephone calls then you might have an issue but the platform was easy.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
Each IUI and thawing cost about $600 plus the cost of donor sperm/shipping ($700). My insurance covered everything else up to the actual treatment. Always connect with your insurance to see what your plan covers.
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
NA
9
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
9
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 30
Latinx
Income $0 - $49K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
My husband and I left the clinic feeling more at ease because she explained and broke down in steps what she thinks we need to have done as far as treatment. We both felt very comfortable with her. We Felt very nervous as we walked in because we did not know what our dr was going to tell us. But Dr Brenda Houmard made us feel like we had hope...Will explain and go in to every little detail even with pen and paper meaning drawing out to show you and example until you fully understand. She will make you feel like there is Hope.
The costs associated with my care under [at Seattle Reproductive Medicine] were reasonable. My first visit we paid about $370 that also Included some blood work that needed to be done...I don’t think there are any weaknesses at this clinic. Even though it was my first time going. I think everything was perfect. Everyone was so nice and seemed like they cared. They made you feel at ease and knew exactly what they were talking about. And will explain to you until you fully understand. After your consult with your dr you will get to to through each office and meet each coordinator. They are all great.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
As a patient with Dr Brenda Houmard was a great experience. My husband and I left the clinic feeling more at ease because she explained and broke down in steps what she thinks we need to have done as far as treatment. We both felt very comfortable with her. We Felt very nervous as we walked in because we did not know what our dr was going to tell us. But Dr Brenda Houmard made us feel like we had hope. We got some an ideas of what could have been the possibilities of why we haven’t been able to conceive. She explained everything so thoroughly and specific. I would definitely recommend family and friends that are struggling with infertility to this office and with Dr Brenda Houmard.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
To not feel nervous or doubtful, because Dr Brenda Houmard. Will explain and go in to every little detail even with pen and paper meaning drawing out to show you and example until you fully understand. She will make you feel like there is Hope.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Once we arrived Brenda Greeted us both with such a Nicely manner. She then sat down with us and went over what she thinks we need to do to try and conceive. She specified everything great and in detail until we understood. She was so patient and understanding. I would definitely recommend family and friends struggling with fertility to this office and Dr Brenda.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
My husband and I just had our first consultation with Dr Brenda Houmard. So we yet have any results.
Describe your experience with the nursing staff at Seattle Reproductive Medicine.
I think my husband and I only met 2 nurses if I recall. But they were both very nice and showed so much compassion. Also explained everything down to detail until we understood. They should keep up the great work.
Describe your experience with Seattle Reproductive Medicine.
I don’t think there are any weaknesses at this clinic. Even though it was my first time going. I think everything was perfect. Everyone was so nice and seemed like they cared. They made you feel at ease and knew exactly what they were talking about. And will explain to you until you fully understand. After your consult with your dr you will get to to through each office and meet each coordinator. They are all great.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
The costs associated with my care under Donter Brenda Houmard were reasonable. My first visit we paid about $370 that also Included some blood work that needed to be done.
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 26
Endometriosis
European
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
I have horrible endometriosis and tubal blockage she [Dr. Brenda Houmard] told me that, those are things we can work with. I’m a little scared when she told me that it might take up to four try’s to get pregnant (I’m only 25) but I have huge faith that it will work out in the end...told me that I would need to go through ifv. So I would need to go on hormones and go through lots of blood work and egg removal strategies...she would only transfer one embryo at a time because of how young I am
When I have set backs she [nurse at SRM is] always understanding. She makes time to check on me and make sure. Everything is going okay and to see when I’ll be ready to start...For your first round of treatment ifv Was 13,000 for egg removal and transfer Another 5000 for freezing 2000 for medicine And 5000 for additional rounds...The clinic in Spokane is beautiful, very neat and organized. The only issue I’ve seen through driving by or going with friends is that the girls just need to remember to smile.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Brenda Houmard is a very kind and caring person. My experience with her was all over the phone because of how much I work. She was kind and compassionate. I was planning under going ifv in fall of 18 when I had some unfortunate events. Brenda let me switch everything around. I have horrible endometriosis and tubal blockage she told me that, those are things we can work with. I’m a little scared when she told me that it might take up to four try’s to get pregnant (I’m only 25) but I have huge faith that it will work out in the end.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Just be sweet and be completely honest about what you want done and the issues you are having.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
She took the time to actually understand what was going on with my body. And had empathy for me.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
Brenda told me that I would need to go through ifv. So I would need to go on hormones and go through lots of blood work and egg removal strategies.
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Rachel)
When I have set backs she always understanding. She makes time to check on me and make sure. Everything is going okay and to see when I’ll be ready to start.
Describe your experience with Seattle Reproductive Medicine.
Fertility isn’t cheap. Be prepared to get get a huge bill if your insurance donest cover it. The clinic in Spokane is beautiful, very neat and organized. The only issue I’ve seen through driving by or going with friends is that the girls just need to remember to smile.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
For your first round of treatment ifv Was 13,000 for egg removal and transfer Another 5000 for freezing 2000 for medicine And 5000 for additional rounds
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
She told me she would only transfer one embryo at a time because of how young I am
10
Doctor
Brenda Houmard
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
9
NPS
10
Age 26 - 27
Male Factor
European
Income $50K - $99K
Teacher
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Houmard is very understanding about what you are going through. She will go through you and your spouses medical history to determine where the problem may lie. She will go through all treatment routes as well.... Dr Houmard is very easy going and will make sure you know exactly what is going on and how to fix it.... My clinics [Seattle Reproductive Medicine- Spokane Valley] stregths were that we were able to get into an appointment very quickly and easy. They have a great team set up to help with Financial counseling and help you get everything set up. I don’t think there was any weaknesses. And I think that any patient would love to come here to be able to get the best care possible.
My clinics [Seattle Reproductive Medicine- Spokane Valley] stregths were that we were able to get into an appointment very quickly and easy. They have a great team set up to help with Financial counseling and help you get everything set up. I don’t think there was any weaknesses. And I think that any patient would love to come here to be able to get the best care possible.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Dr Houmard is very understanding about what you are going through. She will go through you and your spouses medical history to determine where the problem may lie. She will go through all treatment routes as well.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Dr Houmard will break it all down for you.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Dr Houmard is very easy going and will make sure you know exactly what is going on and how to fix it.
Describe your experience with the nursing staff at Seattle Reproductive Medicine.
They want to make sure you are under the right care and have all questions answered.
Describe your experience with Seattle Reproductive Medicine.
My clinics stregths were that we were able to get into an appointment very quickly and easy. They have a great team set up to help with Financial counseling and help you get everything set up. I don’t think there was any weaknesses. And I think that any patient would love to come here to be able to get the best care possible.
9
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 34 - 35
5 IUI
2 IVF
Poor Egg Quality
South Asian
Income $500K+
Doctor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Houmard possesses the wonderful blend of a strong knowledge base, mid to late career experience, and compassion. Her technical expertise with HSG's, egg retrievals and FET is evident...we had many detailed questions and she took the time to patiently answer each one with candid responses and review of data. She is a gem to the Spokane community...will give you honest feedback with respect with likelihood of success and outcomes but does so in a compassionate manner.
This clinic [Seattle Reproductive Medicine] has 1 physician and 2 NP's. All initial consultations and follow ups are with the MD (Dr Houmard). Since they are a smaller clinic, appointments do get booked out but once you are established, they will make every effort to shift things around to meet with you...It's nice the office does everything under one roof (labs, imaging, etc) to enhance convenience...Whenever you call, you do have to go through the main SRM phone tree, which can be a little frustrating. The nurses will provide you with their local line which is great. It would be nice if they created a line for the front desk given there's only one SRM branch in Spokane.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Dr Houmard possesses the wonderful blend of a strong knowledge base, mid to late career experience, and compassion. Her technical expertise with HSG's, egg retrievals and FET is evident. For example, when she did my HSG, it was over before I even knew it and I experienced zero discomfort. When our first cycle of IVF failed due to poor embryo quality, she was genuinely disappointed alongside with us and adjusted the course of action for the next cycle. As a dual physician household, we had many detailed questions and she took the time to patiently answer each one with candid responses and review of data. She is a gem to the Spokane community.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Dr Houmard will give you honest feedback with respect with likelihood of success and outcomes but does so in a compassionate manner.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
My first cycle of IVF yielded just 1 embryo and PGS testing yielded it had a trisomy incompatible with life hence no chance of FET. When we met with Dr Houmard for a follow up, her genuine sympathy and commiseration with our disappointment of a failed cycle was very palpable. After each egg retrieval, she spent time checking in on me. After I developed OHSS like symptoms after my second retrieval, the clinic instantly called me in and Dr Houmard ordered further work up vs taking my concerns lightly. My husband and I are physicians hence had many detailed questions and she always took the time to answer them and it never felt rushed.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
First IVF cycle: dual stim with Follstim and Menopur with Ganirelix towards the end and Lupron trigger. 15 eggs retrieved, 7 mature, 1 made it day 5 blast with PGS testing showing trisomy 16 Second IVF cycle: dual stim with Follstim and Menopur with Ganirelix towards the end but this time with dual trigger (Lupron and hcg). A dual trigger was utilized as during my first IVF cycle, I had 15 eggs retrieved but only half were mature despite appropriate size measurements during US monitoring. 34 eggs retrieved, 17 mature, 2 made it to day 5 blast, both genetically normal per PGS
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Megan )
The entire nursing team at SRM is excellent. I was truly amazed at their level of genuine compassion and responsiveness. As a physician, I know what it's like to receive multiple patient messages throughout the day. The speed at which this clinic replies to messages is astounding--average response is within an hour. I can't say enough wonderful things about my primary nurse, Meg. This entire process is a anxiety provoking and she always made me feel better. I had some mild spotting week 5 and 7 of pregnancy and they immediately brought me in for ultrasounds to ease my anxiety even though patients are informed these symptoms can be normal. The nurses took SUCH wonderful care of me after the egg retrievals and checked in the next day. Tracy and Robin were there for those painful moments and Tracy was there for my FET. These nurses are all at the right job for them.
Describe your experience with Seattle Reproductive Medicine.
This clinic has 1 physician and 2 NP's. All initial consultations and follow ups are with the MD (Dr Houmard). Since they are a smaller clinic, appointments do get booked out but once you are established, they will make every effort to shift things around to meet with you. If you are a busy working professional, they will also try to accomodate your monitoring ultrasounds at 7:45 AM so you can minimize your disruption from work. It's nice the office does everything under one roof (labs, imaging, etc) to enhance convenience. Easy parking and right off the highway. Whenever you call, you do have to go through the main SRM phone tree, which can be a little frustrating. The nurses will provide you with their local line which is great. It would be nice if they created a line for the front desk given there's only one SRM branch in Spokane. They have their MA's draw bloodwork, which is different than what you'd encounter in a hospital, same day surgery setting. It's fine if you're an easy stick but since I'm a harder stick I ended up requesting the nurses.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
I paid about $60,000 for the 5 IUI's cycles and 2 IVF cycles. The second IVF cycle cost more because we opted for the "multi-cycle" plan as we weren't sure at that point how many IVF cycles we'd have to do.
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
We only wanted 1 embryo transferred
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020 - 2021, Successful
NPS
10
NPS
10
Age 42 - 43
2 IUI
2 IVF
2 Egg Freezing
Unexplained
Black or African-American
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Houmard gave us all the facts and adjusted plans when I needed things done a little differently in my case...Due some previous scarring in cervix, I was very sensitive in pain during certain tests, and the decision was made to perform the transfer and another test under anesthesia to alleviate stress and pain which was much I appreciated...
wonderful staff experience with all the nursing staff [at Seattle Reproductive Medicine]...Every time I went in for a procedure, I felt really looked after especially during the times when partners were not allowed back...I appreciated that I was educated on the difficulty at my age in the retrieval process which helps us to decide to do the multi-cycle option. I ended up needed two cycles to get a transfer. I was also advised on the frozen embryo transfer and genetic testing due to my age and was very glad of this advice...
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
I appreciate how Dr. Houmard gave us all the facts and adjusted plans when I needed things done a little differently in my case. My favorite part was one she called to tell me about the second retrieval and the healthy embryos after genetic testing. I can hear the joy in her voice as well.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
I really appreciated how much Dr. Houmard and staff were able to answer questions. She seemed excited when she was able to offer good news in each step of the process.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
Due some previous scarring in cervix, I was very sensitive in pain during certain tests, and the decision was made to perform the transfer and another test under anesthesia to alleviate stress and pain which was much I appreciated.
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Katie)
I had such a wonderful staff experience with all the nursing staff Katie care coordinator, Tracy (attending nurse during procedure, Dr. J the anesthesiologist. I am missing the names of some of the nurses, but everyone was just wonderful. Every time I went in for a procedure, I felt really looked after especially during the times when partners were not allowed back. Great experience overall!
Describe your experience with Seattle Reproductive Medicine.
The greatest strength is the staff overall. When you get to the appointment of any procedure that staff will really take care of you. Tracy is great! The anesthesiologist does a great job and is just a friendly guy that makes you feel comfortable.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
Medication, genetic testing, multi-cycle, embryo storage, anesthesia
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
I appreciated that I was educated on the difficulty at my age in the retrieval process which helps us to decide to do the multi-cycle option. I ended up needed two cycles to get a transfer. I was also advised on the frozen embryo transfer and genetic testing due to my age and was very glad of this advice.
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 34
1 IVF
Donor Eggs
Unexplained
Latinx
Income $100K - $199K
4th of 4 Docs
3 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Houmard is a fantastic communicator! She listens, explains everything in great detail, honest, and her bedside manner is so incredibly kind. I have never felt so comfortable with a doctor before, she treats me like a family member and offers the best care possible to help my husband and I achieve our number one goal of completing our family one day with a little one...I was put on birth control then injectibles... We then had an egg retrieval that resulted in 12 eggs 8 matured but only 1 egg made it to blastocyst. That IVF round failed.
Allie was our nurse during our IVF treatment and she was WONDERFUL! The entire staff at SRM Spokane was so kind organized and caring...The strengths of all the staff are friendly, caring, warm, and efficient. I can not think of one weakness. I have had treatment at other clinics not associated with SRM and am blown away at how great they are!...We started over the next month with new cycle. We then had an egg retrieval that resulted in 12 eggs 8 matured but only 1 egg made it to blastocyst. That IVF round failed.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
Dr. Houmard is a fantastic communicator! She listens, explains everything in great detail, honest, and her bedside manner is so incredibly kind. I have never felt so comfortable with a doctor before, she treats me like a family member and offers the best care possible to help my husband and I achieve our number one goal of completing our family one day with a little one. Dr. Houmard has always made a point to call and offer her sympathy with any failed treatment even off work hours. Traveling from CA to WA for treatments is absolutely worth it to have her as our doctor. We are so fortunate to have found her!
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Try to relax, you are in the best hands
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Dr. Houmard listened and treated me with genuine compassion and care.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
After multiple failed treatments at a different facility in CA our consult with Dr. H we decided IVF was our best shot. I was put on birth control then injectibles. Our found was can acmes because of an active cyst. We started over the next month with new cycle. We then had an egg retrieval that resulted in 12 eggs 8 matured but only 1 egg made it to blastocyst. That IVF round failed. We then were introduced to SRM’s donor egg program. I was put on medication but then that was canceled due to ovulating too soon. We were out on another cycle the next month and transferred 1 collapsed donor embryo. I had positive pregnancy test at home but the beta came back too low for a viable pregnancy. We are currently deciding financially what our next step will be.
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Allie)
Allie was our nurse during our IVF treatment and she was WONDERFUL! The entire staff at SRM Spokane was so kind organized and caring
Describe your experience with Seattle Reproductive Medicine.
The strengths of all the staff are friendly, caring, warm, and efficient. I can not think of one weakness. I have had treatment at other clinics not associated with SRM and am blown away at how great they are!
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
Roughly for treatment plus medication around $25,000
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
Dr. H Gives great detail on how many embryos she feels is the safest and healthiest for me and baby for each cycle
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Successful
NPS
9
NPS
9
Age 27 - 29
1 IVF
Male Factor
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brenda Houmard] was great took the time that we needed to explain different questions that we had! She was very thorough with her process. She made a not so fun situation fun by allowing you to pick music for your egg retrieval. She was out front about success rates and our chances for IVF...was very friendly, personable and easily approachable...She gave me a lower dose medications because my hormone levels are on the higher end of normal, she did not want me to be overstimulated. My stimulation phase 12 days. We also froze our embryos to do a frozen transfer again because my hormone levels were high. Two months later we did our first frozen embryo transfer. I continued my medication for 12 weeks after receiving our first positive pregnancy test! Currently 16 week
I would say they truly care for their patients [at Seattle Reproductive Medicine]! If you have any questions they move quickly to answer them!...Billing can be confusing at times, and make sure when orders are placed they are correctly placed...[nurses are] Very friendly, Felt like you were there only patient! Always greeted you with a smile! Made you feel like they were there supporting you along the way!...$26,000 is what we spent on medications and procedures for our first IVF experience!
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
She was very friendly, personable and easily approachable. I like that she gave the facts and was up front. After going through IVF with her I know she is very trustworthy and would trust any advice she would give.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Trust her knowledge and her staff.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
She was great took the time that we needed to explain different questions that we had! She was very thorough with her process. She made a not so fun situation fun by allowing you to pick music for your egg retrieval. She was out front about success rates and our chances for IVF.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
She said my husband needed to have surgery for a varicocele. He had the procedure done. His surgery did not produce results we were hoping for. She recommended that we do our first IVF cycle. She gave me a lower dose medications because my hormone levels are on the higher end of normal, she did not want me to be overstimulated. My stimulation phase 12 days. We also froze our embryos to do a frozen transfer again because my hormone levels were high. Two months later we did our first frozen embryo transfer. I continued my medication for 12 weeks after receiving our first positive pregnancy test! Currently 16 weeks pregnant!
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Stephanie )
Very friendly, Felt like you were there only patient! Always greeted you with a smile! Made you feel like they were there supporting you along the way!
Describe your experience with Seattle Reproductive Medicine.
strengths- I would say they truly care for their patients! If you have any questions they move quickly to answer them! Weaknesses - Billing can be confusing at times, and make sure when orders are placed they are correctly placed.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
$26,000 is what we spent on medications and procedures for our first IVF experience! I have six embryos left, each transfer cost $5000 not including medication. $40 a month to store our embryos.
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
After many tests, she said that she felt we would be a good candidate for elective single embryo transfer! But again my husband and I trusted her and so we took her advice! Currently pregnant 16 weeks along!
What specific things went wrong at Seattle Reproductive Medicine?
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost or damaged samples
Describe the specific things that went wrong at Seattle Reproductive Medicine.
My husband and I asked to have a sperm sample frozen because we were traveling out of the country where there was he got virus and we were going to use that for our upcoming IVF cycle eight weeks after we got home new people . After coming home we found out that they had forgot to freeze our semen sample because the order had been placed wrong. But because of that mistake they gave us a small discount on our treatment.
9
Doctor
Brenda Houmard
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unsuccessful
NPS
10
NPS
10
Age 29 - 31
7 IUI
1 IVF
Unexplained
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Brenda Houmard] always makes me feel like I’m part of a family. I don’t feel scared going into any treatment and she never makes me feel stupid for asking so many questions...She is just very personable. I feel like I have a friend at each appointment with me. She is so careful and understanding. She knows how to make you feel at ease while giving you difficult information...IUIs i would take clomid for the first few days of my cycle then come in on cycle day 12 for ultrasound.
[Nurses at Seattle Reproductive Medicine are] Always reaching out to me and asking me how I’m doing and answering any questions!...$600 for each IUI, plus $100 for trigger shot Egg retrieval, PGT, and frozen embryo including medications: About $23k...I got to meet my anesthesiologist who made me laugh and explained everything thoroughly. At my transfer appointment I got to meet my beautiful embryologist who made me feel so happy about my embryo.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
She is just very personable. I feel like I have a friend at each appointment with me. She is so careful and understanding. She knows how to make you feel at ease while giving you difficult information.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Never be afraid to ask questions. She has an answer prepare regardless of what you’re going to ask!
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
She always makes me feel like I’m part of a family. I don’t feel scared going into any treatment and she never makes me feel stupid for asking so many questions. I feel like I’m their only client sometimes (which I know I’m not!)
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
IUIs i would take clomid for the first few days of my cycle then come in on cycle day 12 for ultrasound. They’d determine if I was ready to take my trigger shot, then I’d come in 24 hours later for insemination. Egg retrieval I had to come in often to monitor my follicles. I was ready to retrieve on day 9 of stimulations meds and I got 12 eggs retrieved. The next day I learned I had 5 eggs that were fertilized via ICSI. 5 days after I learned 2 had made it to freeze and were being sent to PGT. About 2 weeks later I learned they were genetically normal and I began preparation for my FET! About 6 weeks later they performed my first FET. 9 days later I learned it failed. :-(
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Stephanie )
Always reaching out to me and asking me how I’m doing and answering any questions!
Describe your experience with Seattle Reproductive Medicine.
There are honestly no weaknesses. Strengths would be communication, compassion, knowledge, and teamwork! The way I observed the team work together is unbelievable. Whether I was going in for my IUIs, or my egg retrieval, or my transfer there was never a “hiccup” or a team member that wasn’t on the same page. My retrieval nurse had everything prepared for me and made me feel so comfortable. I got to meet my anesthesiologist who made me laugh and explained everything thoroughly. At my transfer appointment I got to meet my beautiful embryologist who made me feel so happy about my embryo. I know it sounds so silly, but I have cried with the staff here. They have prayed with me and made me feel like I’m not alone. I have one embryo left and I’m so scared it won’t work again. If it doesn’t, my husband and I cannot afford to do another cycle. He has 4 children already and I’ve always dreamed of having my own. I have been in the military for 13 years and now also in law enforcement. These 2 professions make it so difficult to go through these treatments financially and physically.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
$600 for each IUI, plus $100 for trigger shot Egg retrieval, PGT, and frozen embryo including medications: About $23k
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 34
Male Factor
PCOS
European
Income $100K - $199K
Lawyer
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Houmard was fantastic, warm, kind and straight forward with us...she explained to us what protocols she follows typically, and what to expect, so that was helpful for us in just trying to understand what will happen in the future... took the time to explain our options thoroughly and answer the questions we had about IVF treatments and what it entails...helped us get the information we needed to make a decision about our future.
This is the second time we've gone through SRM, the first time was for my husband's vasectomy reversal. Everyone at SRM is professional and warm. We've always felt we got our questions answered and that we were being well taken care of going through SRM...Summer [nurse] was FANTASTIC. She went through the calendar and all the details of what IVF entails. We were both incredibly nervous and stressed out about the process, but she made us feel so much better by not pushing us to get signed up for a cycle yet, and letting us know our options and timeframe.
How was your experience with Brenda Houmard at Seattle Reproductive Medicine?
We're early on in the process, but Dr. Houmard is spends as much time as needed to make sure we're understanding the process and what to expect. It is hard facing infertility and IVF, but she made us feel more at ease about making decisions going forward.
What's one piece of advice would you give a prospective patient of Brenda Houmard at Seattle Reproductive Medicine?
Nothing - Dr. Houmard was fantastic, warm, kind and straight forward with us.
During treatment, were you treated like a number or a human with Brenda Houmard at Seattle Reproductive Medicine?
Dr. Houmard took the time to explain our options thoroughly and answer the questions we had about IVF treatments and what it entails. She was incredibly kind but honest with us about our options, she and her staff helped us get the information we needed to make a decision about our future.
Describe the protocols Brenda Houmard used in your cycles at Seattle Reproductive Medicine and their degree of success.
So, we are early on in the process, we are not there yet, but she explained to us what protocols she follows typically, and what to expect, so that was helpful for us in just trying to understand what will happen in the future.
Describe your experience with your nurse at Seattle Reproductive Medicine. (Assigned nurse: Summer, LPN)
Summer was FANTASTIC. She went through the calendar and all the details of what IVF entails. We were both incredibly nervous and stressed out about the process, but she made us feel so much better by not pushing us to get signed up for a cycle yet, and letting us know our options and timeframe.
Describe your experience with Seattle Reproductive Medicine.
This is the second time we've gone through SRM, the first time was for my husband's vasectomy reversal. Everyone at SRM is professional and warm. We've always felt we got our questions answered and that we were being well taken care of going through SRM.
Describe the costs associated with your care under Brenda Houmard at Seattle Reproductive Medicine.
For the IVF cycle, we're looking at over $18,000 including medications. The preliminary consultation and blood work is about $1000, with some additional expenses for the prep for IVF.
Describe Brenda Houmard's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Seattle Reproductive Medicine.
I don't have any comment on this... Yet.
10
Doctor
Brenda Houmard
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Seattle Reproductive Medicine
Spokane Valley
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5