Brent Hanson

CCRM Minneapolis

Rated 9.5
Strongly recommend: 95%Don't recommend: 5%9.5
95% strongly recommend
3 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.6
9.6
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.9
4.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
West Virginia
Residency
U of Utah—Salt Lake City
Fellowship
Thomas Jefferson U

How Doctor Communicates

nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Brent Hanson works at

CCRM Minneapolis
Rated 8.4
Strongly recommend: 63%Neutral: 22%Don't recommend: 15%8.4

Explore Clinic
Edina
6565 France Avenue South, suite 400
Edina, MN 55435

3 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
0
NPS
2
Age 36
PCOS
South Asian
Income $200K - $499K
Sales Representative
1st of 2 Docs
Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Brent Hanson has] ZERO bedside manner! He told me I was old, and that I shouldn't even consider alternative options and should just go straight to IVF...was extremely cold, without compassion, didn't explain anything or tell me what my options were, and treated me like I was an idiot
[CCRM Minneapolis was] Sterile...feel like a number...push you through the process without a lot of explanation...feels like they're just trying to make as much money as possible. Not a whole lot of explanation. They don't explain pricing unless you really push...technology is so dated and not user friendly
How was your experience with Brent Hanson at CCRM Minneapolis?
ZERO bedside manner! He told me I was old, and that I shouldn't even consider alternative options and should just go straight to IVF. This was prior to me even having been diagnosed with PCOS - which is why my OBGYN referred me to CCRM in the first place. He was extremely cold, without compassion, didn't explain anything or tell me what my options were, and treated me like I was an idiot. I have heard this same complain from multiple other women as well. DO NOT see him. It sounds like he picks and chooses who he wants to treat. His license to practice should be taken away.
What's one piece of advice would you give a prospective patient of Brent Hanson at CCRM Minneapolis?
Unless you want to feel like an old, inadequate, degenerate of a woman, RUN! See Dr. Batcheller or anyone at RMIA!
During treatment, were you treated like a number or a human with Brent Hanson at CCRM Minneapolis?
He did not elaborate on any of my options. He was cold, didn't act like he cared about me or his job whatsoever, and was extremely rude.
Describe your experience with CCRM Minneapolis.
Sterile and you feel like a number. They push you through the process without a lot of explanation. It feels like they're just trying to make as much money as possible. Not a whole lot of explanation. They don't explain pricing unless you really push for it and their technology is so dated and not user friendly.
What specific things went wrong at CCRM Minneapolis?
  • Lost paperwork
  • Provided conflicting information
  • Failed to convey critical information
0
Doctor
Brent Hanson
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
1 of 5
Adaptability
1 of 5
2
Clinic
CCRM Minneapolis
Edina
NPS
Operations
2 of 5
Scheduling
2 of 5
Billing Department
2 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
8
Age 38
1 IVF
PCOS
Income $200K - $499K
2nd of 2 Docs
6 IUI With Other Docs
Strongly Recommends
Neutral
Success w/ Doc Too early to know
Because of the Covid restrictions we were only able to meet with Dr. Hansen via video, but during those times he was able to be personable, answer our questions and make us feel comfortable. Also, during the egg retrieval, he was not the doctor that conducted that procedure, but did take the time out to come over and check on my wife to ensure she was good and introduce himself in person..
The strengths [of the CCRM nurses] were making sure the timelines were clear, the procedures explained, the next steps set up...Weaknesses would have to be the office administration- numerous times there had to be follow up with them around submitting any prior approvals, payments, etc. They held overpayments at their will, and were not compassionate about any of the areas that were of concern for my wife and I.
How was your experience with Brent Hanson at CCRM Minneapolis?
Our experience as patients has allowed us to ask all of the questions that we needed and be lined up for all of the treatments that were necessary. Dr. Hanson and CCRM does lean on their large network to enable them to see a large amount of patients. This can seem a little impersonal at times, but it also allows the clinic to serve a greater number of individuals.
What's one piece of advice would you give a prospective patient of Brent Hanson at CCRM Minneapolis?
Be sure to expect most of the communication to come from nurses and be very good at checking all the information on the on line portal.
During treatment, were you treated like a number or a human with Brent Hanson at CCRM Minneapolis?
Because of the Covid restrictions we were only able to meet with Dr. Hansen via video, but during those times he was able to be personable, answer our questions and make us feel comfortable. Also, during the egg retrieval, he was not the doctor that conducted that procedure, but did take the time out to come over and check on my wife to ensure she was good and introduce himself in person.
Describe the protocols Brent Hanson used in your cycles at CCRM Minneapolis and their degree of success.
My wife was diagnosed with PCOS, which made the medications that were required for IVF retrieval extremely expensive.
Describe your experience with your nurse at CCRM Minneapolis. (Assigned nurse: Stephanie)
The strengths were making sure the timelines were clear, the procedures explained, the next steps set up.
Describe your experience with CCRM Minneapolis.
Weaknesses would have to be the office administration- numerous times there had to be follow up with them around submitting any prior approvals, payments, etc. They held overpayments at their will, and were not compassionate about any of the areas that were of concern for my wife and I.
Describe the costs associated with your care under Brent Hanson at CCRM Minneapolis.
$18,597 for 1 egg retrieval and implantation. This did not include the $3,500+ in medications.
Describe Brent Hanson's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at CCRM Minneapolis.
The approach was Single Embryo Transfer.
10
Doctor
Brent Hanson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
CCRM Minneapolis
Edina
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
10
NPS
10
Age 35
1 IVF
PCOS
Unexplained
European
Income $200K - $499K
Only Doc Seen
IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Brent Hanson was very meticulous when going over our past medical histories, TTC history, and current labs and tests at CCRM. He ensured that we were put on the most appropriate treatment plan and retrieval medication process, without over-medicating...[he] was not the doctor assigned to us on the day of our retrieval, but made a point to stop by during recovery to chat about number of eggs retrieved, and just to see how we were doing overall.
While CCRM is currently extremely busy and mildly short staffed (due to staff parental leaves, not turnover), they are doing their best to ensure their patience receive timely and top-notch medical care. Additionally, the fact that their current roster seems to be so overwhelmed is also encouraging - I would rather be a patient at the clinic that seems impossible to get in to due to their bedside manner, education, knowledge, and success rate, rather than one that is scraping for any interest.
How was your experience with Brent Hanson at CCRM Minneapolis?
Dr Brent Hanson was very meticulous when going over our past medical histories, TTC history, and current labs and tests at CCRM. He ensured that we were put on the most appropriate treatment plan and retrieval medication process, without over-medicating. Dr. Hanson was not the doctor assigned to us on the day of our retrieval, but made a point to stop by during recovery to chat about number of eggs retrieved, and just to see how we were doing overall. IVF and infertility are incredibly overwhelming and emotionally exhausting processes, and having a medical professional as intelligent, educated, and most importantly, compassionate as Dr. Hanson has truly helped to smooth over so many bumps and hurdles.
Describe your experience with CCRM Minneapolis.
While CCRM is currently extremely busy and mildly short staffed (due to staff parental leaves, not turnover), they are doing their best to ensure their patience receive timely and top-notch medical care. Additionally, the fact that their current roster seems to be so overwhelmed is also encouraging - I would rather be a patient at the clinic that seems impossible to get in to due to their bedside manner, education, knowledge, and success rate, rather than one that is scraping for any interest.
Describe the costs associated with your care under Brent Hanson at CCRM Minneapolis.
Through Egg Retrieval, including medications, $15,000
10
Doctor
Brent Hanson
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
CCRM Minneapolis
Edina
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5