Rated 8
Strongly recommend: 68%Neutral: 10%Don't recommend: 22%8
68% strongly recommend
40 reviews
Humanity
8.8
8.8
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.7
8.7
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.3
6.3
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
George Washington
Residency
USC
Fellowship
USC

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Brian Acacio works at

Acacio Fertility Center
Rated 8.1
Strongly recommend: 73%Neutral: 8%Don't recommend: 19%8.1

Explore Clinic
Bakersfield
2205 19th Street
Bakersfield, CA 93301
Laguna Niguel
27882 Forbes Road
Laguna Niguel, CA 92677
Mission Viejo
26800 Crown Valley Parkway
Mission Viejo, CA 92690
Show 1 more

40 patient reviews

2017 - 2018, Successful
NPS
10
NPS
10
Age 34 - 35
2 IVF
Recurrent Pregnancy Loss
Unexplained
Income $0 - $49K
2nd of 2 Docs
1 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
[Dr. Acacio is] patient and personal. Knew every patient that walked through his door...very detailed with every step you take to go through fertility. He is kind and compassionate which is what you need when going through something like this. I felt at ease every time I was in office for any kind of test or treatment and also treated my family and husband like they were family...
[Acacio Fertility Center] Always made sure your appointments were kept and always gave you great reminders of those appointments. Sometimes it was hard to get them on the phone due to having two offices so the clinic is very busy...A nurse forgot to call me with blood results and I had to call. But my nurse was very apologetic and told me I could call her cellphone with anything I needed.
How was your experience with Brian Acacio at Acacio Fertility Center?
Brian Acacio is very detailed with every step you take to go through fertility. He is kind and compassionate which is what you need when going through something like this. I felt at ease every time I was in office for any kind of test or treatment and also treated my family and husband like they were family.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Don't give up cause Dr. Acacio is very educated and will make this happen for you
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Very sympatric, patient and personal. Knew every patient that walked through his door
Describe your experience with Acacio Fertility Center.
Always made sure your appointments were kept and always gave you great reminders of those appointments. Sometimes it was hard to get them on the phone due to having two offices so the clinic is very busy.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
25,000
What specific things went wrong at Acacio Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at Acacio Fertility Center.
A nurse forgot to call me with blood results and I had to call. But my nurse was very apologetic and told me I could call her cellphone with anything I needed.
10
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Acacio Fertility Center
Bakersfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 47 - 49
Donor Eggs
Income $100K - $199K
4th of 4 Docs
IVF With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Brian Acacio is a consummate professional and I am truly grateful for all the he did for me and for my two children! He supported me and was realistic. I feel that he went above and beyond as my physician....He remembered my case and was emotionally present for me every time I saw him.... I had a clotting disorder and he identified it and placed me on blood thinners after my first miscarriage.... Dr. Acacio wanted to know why I had a miscarriage and identified the probable cause, when no other RE had done that.
The clinic [Acacio Fertility Center]is warm, friendly and competent. In my experience they have a well thought out approach to infertility and they think outside of the box. Dr. Acacio wanted to know why I had a miscarriage and identified the probable cause, when no other RE had done that...She [nurse]was amazing as was the entire staff. Syliva Parrett was the recipient of the Resolve Hope Award in 2010...He remembered my case and was emotionally present for me every time I saw him.
How was your experience with Brian Acacio at Acacio Fertility Center?
Brian Acacio is a consummate professional and I am truly grateful for all the he did for me and for my two children! He supported me and was realistic. I feel that he went above and beyond as my physician.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Trust him, he knows what he's doing.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
He remembered my case and was emotionally present for me every time I saw him.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
I had a clotting disorder and he identified it and placed me on blood thinners after my first miscarriage.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Silvia Parett)
She was amazing as was the entire staff. Syliva Parrett was the recipient of the Resolve Hope Award in 2010.
Describe your experience with Acacio Fertility Center.
The clinic is warm, friendly and competent. In my experience they have a well thought out approach to infertility and they think outside of the box. Dr. Acacio wanted to know why I had a miscarriage and identified the probable cause, when no other RE had done that.
10
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Acacio Fertility Center
Bakersfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2011, Successful
NPS
10
NPS
10
Age 42
3 IVF
Donor Eggs
Poor Egg Quality
Uterine Fibroids
European
Income $100K - $199K
Sales Representative
3rd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
Was very knowledgeable and had confidence and skill. Never talked down to me. Was very self-assured and he [Brian Acacio] worked great with his embryologist....knows immunological issues well. The office is very busy so expect to wait ...uses Viagra suppositories (to help uterine lining)... Batches cycles. Overall I think it was a great protocol ...great staff with great bedside manners...Everyone treats you well....He got me more eggs than the other doctors
Nice office [Acacio Fert Ctr], conveniently located off the 5 fwy. - has a great atmosphere (next to Costco too!). Lounge and TV in the back for the drivers waiting on patients having procedures performed... I know the anesthesia and drugs were a separate cost...The office is very busy so expect to wait but that's what most clinics are like. Everyone treats you well....great staff with great bedside manners... Batches cycles. Overall I think it was a great protocol
How was your experience with Brian Acacio at Acacio Fertility Center?
Was very knowledgeable and had confidence and skill. Never talked down to me. Was very self-assured and he worked great with his embryologist. He got me more eggs than the other doctors (i.e. SD Fertility)
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
knows immunological issues well. The office is very busy so expect to wait but that's what most clinics are like. Everyone treats you well.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
great staff with great bedside manners
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
uses Viagra suppositories (to help uterine lining) which I got confused with progesterone suppositories (which messed up my last cycle). Batches cycles. Overall I think it was a great protocol though, just be watchful of the difference between the suppositories since they look alike (at least that's what it was like in 2011)
Describe your experience with Acacio Fertility Center.
Nice office, conveniently located off the 5 fwy. - has a great atmosphere (next to Costco too!). Lounge and TV in the back for the drivers waiting on patients having procedures performed
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
Don't recall, I know the anesthesia and drugs were a separate cost
10
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Acacio Fertility Center
Mission Viejo
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
LGBTQ+
2017 - 2018, Successful
NPS
9
NPS
10
Age 32 - 33
Male Factor
Latinx
Income $0 - $49K
2nd of 2 Docs
2 IUI With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Brian Acacio] is very friendly and tells you all the steps to your process. He explains in detail. He suggested IVF first but we cannot afford it, since my husband has very low sperm count. We decided to try IUI...They prescribe me letrozole on each cycle. Then the trigger shot too....I think [Acacio Fertility] they cover everything...they cover all the steps and they will try to help you as much as possible. They also demonstrate on how to administer the shots.
I think they [Acacio Fertility] cover everything. I would tell a new patient not to feel nervous they cover all the steps and they will try to help you as much as possible. They also demonstrate on how to administer the shots....The nurses are very friendly...They are very friendly they treat you very well...Save money if your insurance doesnt cover like our case. We are paying cash. We are making payments.
How was your experience with Brian Acacio at Acacio Fertility Center?
He is very friendly and tells you all the steps to your process. He explains in detail. He suggested IVF first but we cannot afford it, since my husband has very low sperm count. We decided to try IUI
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Save money if your insurance doesnt cover like our case. We are paying cash. We are making payments.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
They are very friendly they treat you very well
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
They prescribe me letrozole on each cycle. Then the trigger shot too.
Describe your experience with the nursing staff at Acacio Fertility Center.
The nurses are very friendly
Describe your experience with Acacio Fertility Center.
I think they cover everything. I would tell a new patient not to feel nervous they cover all the steps and they will try to help you as much as possible. They also demonstrate on how to administer the shots.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
Im paying cash my insurance doesnot cover the cost. I am making payments.
9
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Acacio Fertility Center
Bakersfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2023, Successful
NPS
10
NPS
10
Age 35 - 38
4 IVF
Male Factor
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My fiancé and I had been trying to conceive for 8 years. Thankfully I found Dr. Acacio and thought we’d give it a shot. We soon set up an appointment. It was the best first step, towards this incredible journey, we could’ve made. You can tell his process is completely customized to you, not a one size fits all deal. Very promising. Everyone is so professional, personable, and helpful with any questions or concerns. Without a doubt, I would recommend Dr. Acacio to anyone who would ask.
Truthfully, I cannot complain. Everyone and everything [at Acacio Fertility Center] has been great. Calls and e-mails are answered quickly. There’s always a long list of staff in the emails, so everyone is in the loop of your personal process. This also means, anyone is available to answer questions, from either office in Laguna Niguel or Bakersfield...Dr. Acacio has a great staff behind him. Both at his Laguna Niguel and Bakersfield location. Everyone is so professional, personable, and helpful with any questions or concerns. Viridiana (our nurse) is wonderful. She has been with us from the beginning, in 2020. I am VERY confident in her work. This has been extremely important to me.
How was your experience with Brian Acacio at Acacio Fertility Center?
Let me start off by sharing the best news ever! I am officially 10 weeks pregnant…with TWINS!!!!! Dr. Acacio has made our dream come true! It didn’t come easy and it isn’t a quick process, but it happened!!! Finding an IVF doctor is incredibly intimidating and overwhelming, so I know these reviews are a helpful insight. Personally, I couldn’t be happier to recommend Dr. Acacio. My fiancé and I had been trying to conceive for 8 years. Thankfully I found Dr. Acacio and thought we’d give it a shot. We soon set up an appointment. It was the best first step, towards this incredible journey, we could’ve made. You can tell his process is completely customized to you, not a one size fits all deal. Very promising. Everyone is so professional, personable, and helpful with any questions or concerns. Without a doubt, I would recommend Dr. Acacio to anyone who would ask.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Do not hesitate to ask any and all questions. Dr. Acacio is more than willing to answer anything.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
I could tell our successful pregnancy was due to Dr. Acacio’s attention to OUR specific needs.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
He figured out that the short protocol was best fit for me. He was successfully right. Everything worked wonderfully.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Viridiana Durazo)
Dr. Acacio has a great staff behind him. Both at his Laguna Niguel and Bakersfield location. Everyone is so professional, personable, and helpful with any questions or concerns. Viridiana (our nurse) is wonderful. She has been with us from the beginning, in 2020. I am VERY confident in her work. This has been extremely important to me.
Describe your experience with Acacio Fertility Center.
Truthfully, I cannot complain. Everyone and everything has been great. Calls and e-mails are answered quickly. There’s always a long list of staff in the emails, so everyone is in the loop of your personal process. This also means, anyone is available to answer questions, from either office in Laguna Niguel or Bakersfield.
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
We had great quality embryos, so we were able to choose 2 embryo transfers vs the singleton. After knowing it would be safe.
10
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Acacio Fertility Center
Bakersfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 39 - 40
1 IVF
Male Factor
Unexplained
Income $100K - $199K
Marketer or PR
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Acacio has always been a pleasure to see when I do see him. His main office is in Laguna Niguel and I'm in Bakersfield...I think I only saw him in Bakersfield during the consultation time which was twice...This first cycle with one egg retrieval and one transfer was due to my husband's low sperm count. After we did a transfer we realized I have some obstacles myself and Dr. Acacio and team are currently working on new protocols for me after some testing
Acacio Fertility Center is experienced and makes you feel comfortable with their knowledge. They also treat you like a real person and not just a number...So far we have spent around $33k on two cycles...I felt cared for and my best interest has always been a priority. Dr. Acacio really talks to you like a person and not just a patient.
How was your experience with Brian Acacio at Acacio Fertility Center?
Dr. Acacio has always been a pleasure to see when I do see him. His main office is in Laguna Niguel and I'm in Bakersfield. I wish he did come to Bakersfield sometimes. I think I only saw him in Bakersfield during the consultation time which was twice. However, I am still very grateful he extends his work to Bakersfield. He's been very pleasant and up front. He makes you feel relaxed and like you can trust him.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
If you are in Bakersfield you will only see him in Laguna Niguel however his main nurse Viridiana Durazo in Bakersfield has been nothing but amazing.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
I felt cared for and my best interest has always been a priority. Dr. Acacio really talks to you like a person and not just a patient.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
My case was pretty simple, or so we thought. This first cycle with one egg retrieval and one transfer was due to my husband's low sperm count. After we did a transfer we realized I have some obstacles myself and Dr. Acacio and team are currently working on new protocols for me after some testing.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Viridiana Durazo, LVN)
Viridiana Durazo has been nothing but amazing. She's caring and friendly but also very smart.
Describe your experience with Acacio Fertility Center.
Acacio Fertility Center is experienced and makes you feel comfortable with their knowledge. They also treat you like a real person and not just a number. I would like to see Dr. Acacio every so often at the Bakersfield location would be my only suggestion.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
So far we have spent around $33k on two cycles. We still have one cycle left to go and will need to spend additional money for medications, etc.
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
Dr, Acacio really leaves it up to you on how many embryos to transfer but he will only do up to two.
10
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Acacio Fertility Center
Bakersfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2019 - 2020, Unsuccessful
NPS
5
NPS
6
Age 31 - 32
Latinx
Income $50K - $99K
3rd of 3 Docs
4 IUI With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr. Acacio is knowledge. I did not see him at every visit. Perhaps it is because he has 2 offices in different counties. However he offered to attend via telephone. He seems genuine and knowledgeable but my outcome was not as he guessed which did not allow us to proceed to a transfer...[he]felt I would have a really good chance of retreating eggs due to my age however he was wrong and we were not able to proceed to transfer. Moving forward he recommended we change my medication that was not equal to clarify to what degree my medication would be different
I believe the strengths are that the staff is caring and willing to help. I believe the weakness is the volume of work it’s too much for only two staff...About $17,000 before Medication. Medication was projected for $4,000...[clinic error]My nurse did not call as scheduled. In addition she failed to call the pharmacy at this specific time however she apologized and try to make the situation better
How was your experience with Brian Acacio at Acacio Fertility Center?
Dr. Acacio is knowledge. I did not see him at every visit. Perhaps it is because he has 2 offices in different counties. However he offered to attend via telephone. He seems genuine and knowledgeable but my outcome was not as he guessed which did not allow us to proceed to a transfer.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Make sure to complete your own research and Provide your medical history to allow him to make the best choice for your family
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Dr. Acacio demonstrates he knew my history. However after the retrieval it would have been nice to touch base with him rather than a nurse.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
Dr. Costco felt I would have a really good chance of retreating eggs due to my age however he was wrong and we were not able to proceed to transfer. Moving forward he recommended we change my medication that was not equal to clarify to what degree my medication would be different
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Viridiana )
Dr acacio Main respond office only has two staff members due to the high volume of patients it would be in your best interest to increase staff
Describe your experience with Acacio Fertility Center.
I believe the strengths are that the staff is caring and willing to help. I believe the weakness is the volume of work it’s too much for only two staff. I would suggest hiring more clerical and nurses to assist
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
About $17,000 before Medication. Medication was projected for $4,000
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
I was not able to move forward with a transfer due to my lack of viable embryos
What specific things went wrong at Acacio Fertility Center?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Failed to convey critical information
Describe the specific things that went wrong at Acacio Fertility Center.
My nurse did not call as scheduled. In addition she failed to call the pharmacy at this specific time however she apologized and try to make the situation better
5
Doctor
Brian Acacio
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
2 of 5
Trustworthiness
3 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
3 of 5
6
Clinic
Acacio Fertility Center
Bakersfield
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
2023, Successful
NPS
10
NPS
10
Age 36
Uterine Fibroids
Recurrent Pregnancy Loss
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
My experience as a patient with Dr. Acacio was great! At the first consultation with him I felt like I knew him for so long. After he reviewed my history and told me what his plan was I automatically knew I was in great hands. He listened and answered all of my questions. I never felt uncomfortable or disappointed...very caring, compassionate and very professional...ask all the questions necessary.
The [Acacio Fertility Center] office is very clean and very professional. I love how happy and positivity the office is. I have never been in an office where they treat you like a human being. Every office I have been in the past just treats you like a number. . This office makes you feel safe and at home. They answer all of your questions in a professional manner and they always find the solution to any problem.
How was your experience with Brian Acacio at Acacio Fertility Center?
My experience as a patient with Dr. Acacio was great! At the first consultation with him I felt like I knew him for so long. After he reviewed my history and told me what his plan was I automatically knew I was in great hands. He listened and answered all of my questions. I never felt uncomfortable or disappointed.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
To be patient and ask all the questions necessary. To not worry because he/she will be in the best hands by the best Doctor
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
Dr. Acacio and staff are very caring, compassionate and very professional. They made me feel very comfortable.
Describe your experience with the nursing staff at Acacio Fertility Center.
The nursing staff are very professional, caring and very compassionate. Every call and every visit was always great. Everyone is so friendly and very positive
Describe your experience with Acacio Fertility Center.
The office is very clean and very professional. I love how happy and positivity the office is. I have never been in an office where they treat you like a human being. Every office I have been in the past just treats you like a number. . This office makes you feel safe and at home. They answer all of your questions in a professional manner and they always find the solution to any problem.
10
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Acacio Fertility Center
Bakersfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Consult
NPS
2
NPS
2
Age 34
Middle Eastern
Income $200K - $499K
1st of 2 Docs
2 IUI With Other Docs
1 IVF With Other Docs
1 Egg Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Not sure
He [Dr. Acacio] was friendly with me, but was really pushing IVF out of the gate....which I was concerned with given my history of chronic pelvic pain. Just didn’t feel like a priority.... Felt like he just wanted the money, and a notch in his belt that he had another successful outcome. Told my husband his sleek had low morphology, but when retested with dr Amin, his speed looked greats. The staff also promotes his own vitamins to help with his sperm quality. They were expensive when dr Amin suggested going to a vitamin store and purchase them for a lot cheaper.
Weakness [at Acacio Fertility Center]: seemed more interested in pushing treatments. Didn’t feel like my health history was taken into account. Strength: beautiful office and close and convenient. I was only there for a consultation and ultrasound, but the nursing staff is friendly. Dr Acacio is very nice too, just didn’t trust intentions... Felt like [Dr. Acacio] just wanted the money, and a notch in his belt that he had another successful outcome. Told my husband his sleek had low morphology, but when retested with dr Amin, his speed looked greats.
How was your experience with Brian Acacio at Acacio Fertility Center?
As previously explained, I felt like he was more so out for the money than my wellbeing. He pushed IvF out of the gate which I was concerned with given my history of chronic pelvic pain. Just didn’t feel like a priority.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
He was friendly with me, but was really pushing IVF out of the gate. Felt like he just wanted the money, and a notch in his belt that he had another successful outcome. Told my husband his sleek had low morphology, but when retested with dr Amin, his speed looked greats. The staff also promotes his own vitamins to help with his sperm quality. They were expensive when dr Amin suggested going to a vitamin store and purchase them for a lot cheaper. I didn’t feel like my health and well-being was his priority.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
Just had a consultation and ultrasound
Describe your experience with Acacio Fertility Center.
Weakness: seemed more interested in pushing treatments. Didn’t feel like my health history was taken into account. Strength: beautiful office and close and convenient. I was only there for a consultation and ultrasound, but the nursing staff is friendly. Dr Acacio is very nice too, just didn’t trust intentions
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
I don’t recall cost as I didn’t go with him
2
Doctor
Brian Acacio
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
5 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
2
Clinic
Acacio Fertility Center
Mission Viejo
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unsuccessful
NPS
10
NPS
10
Age 35
3 Fertility Medications
PCOS
Recurrent Pregnancy Loss
Unexplained
Black or African-American
Income $100K - $199K
4th of 4 Docs
9 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr.] Brian Acacio knows his stuff! I have previously seen three other doctors who don’t know answers to my questions but Dr Acacio always do...remembers my name and the reason I am in his office every time...Letrozole cd 3-10 and IUI...He may seem “cocky “ but he deserves to be! He knows what he’s doing.
Strength [of Acacio Fertility Center]: clean, organized, friendly, knowledgeable. They older staff are kind, they have hired some new staff who are very snobby to patients Weakness: communication via emails, doctor is only in Bakersfield a few times a month instead of daily which makes appointments hard
How was your experience with Brian Acacio at Acacio Fertility Center?
Brian Acacio knows his stuff! I have previously seen three other doctors who don’t know answers to my questions but Dr Acacio always do. He never asked me what are you here for like previous doctors have done! I feel confident in my decision to use him for IVF!
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
He may seem “cocky “ but he deserves to be! He knows what he’s doing.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
He remembers my name and the reason I am in his office every time
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
Letrozole cd 3-10 and IUI
Describe your experience with the nursing staff at Acacio Fertility Center.
The nursing staff are very kind I just wish they would respond to emails better
Describe your experience with Acacio Fertility Center.
Strength: clean, organized, friendly, knowledgeable. They older staff are kind, they have hired some new staff who are very snobby to patients Weakness: communication via emails, doctor is only in Bakersfield a few times a month instead of daily which makes appointments hard
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
Insurance covers
10
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Acacio Fertility Center
Bakersfield
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Unknown Success
NPS
8
NPS
9
Age 32 - 33
Male Factor
Latinx
Income $0 - $49K
2nd of 2 Docs
5 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He is very understanding and tries to help you during the hard process. He ask for us to do several test before he could diagnose that my husband had low sperm count. He recommended IVF first but we cannot afford it.... He recommended us to have an IVF he said that we only needed a little push. Since we couldn't afford IVF we had 2 rounds of IUI's with meds. Both of my IUI's we're unsuccessful.
Their strengths [at Acacio Fertility Center] that they treat their patients like family. They try to answer all of your questions. The most important thing they give you hope that your dreams of becoming a parent will come true. After going through so much in this long process.... The nurses were very friendly and answered all my questions.... He recommended us to have an IVF he said that we only needed a little push. Since we couldn't afford IVF we had 2 rounds of IUI's with meds. Both of my IUI's we're unsuccessful.
How was your experience with Brian Acacio at Acacio Fertility Center?
He is very understanding and tries to help you during the hard process. He ask for us to do several test before he could diagnose that my husband had low sperm count. He recommended IVF first but we cannot afford it.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Ask questions on what's the best option for you and your partner.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
He treated me like a human. It had so many concerns and questions.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
He recommended us to have an IVF he said that we only needed a little push. Since we couldn't afford IVF we had 2 rounds of IUI's with meds. Both of my IUI's we're unsuccessful.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: ATiffa)
The nurses were very friendly and answered all my questions.
Describe your experience with Acacio Fertility Center.
Their strengths that they treat their patients like family. They try to answer all of your questions. The most important thing they give you hope that your dreams of becoming a parent will come true. After going through so much in this long process.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
My insurance doesn't cover anything. I have anthem blue Cross.
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
I haven't had an IVF. Wishing I had the money to have an IVF.
8
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Acacio Fertility Center
Mission Viejo
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
8
NPS
10
Age 32 - 34
1 IVF
Male Factor
Latinx
Income $0 - $49K
2nd of 2 Docs
5 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
He [Dr. Acacio] is there for you and explains the process in detail. He tells you whats your best option for IVF. He suggests what vitamins you should take to help with your journey. He is very understanding and tries to help you. ... I was placed on the short protocol for my IVF. ... I felt like a human because doctor has been through IVF, so he knows what we are going through.
The strength that they [Acacio Fertility] treated their patients with the best care. They try to help you get a discount with the meds that are so expensive. That they make the entire process easy. That they will always find an option for you ... She [nurse] was always there to helpe for the entire process. ... I was placed on the short protocol for my IVF.
How was your experience with Brian Acacio at Acacio Fertility Center?
He is there for you and explains the process in detail. He tells you whats your best option for IVF. He suggests what vitamins you should take to help with your journey. He is very understanding and tries to help you.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
That he also suffered from infertility. He will try to help you as much as possible
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
I felt like a human because doctor has been through IVF, so he knows what we are going through.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
I was placed on the short protocol for my IVF.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Viridiana )
She was always there to helpe for the entire process.
Describe your experience with Acacio Fertility Center.
The strength that they treated their patients with the best care. They try to help you get a discount with the meds that are so expensive. That they make the entire process easy. That they will always find an option for you
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
$15,000
8
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Acacio Fertility Center
Bakersfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Successful
NPS
10
NPS
N/A
Age 32
2 IUI
1 IVF
Endometriosis
Male Factor
Tubal Blockage
European
Only Doc Seen
Strongly Recommends
Successful
We did two rounds of IUIs [with Dr. Acacio] with Letrozole and triggers, both failed cause my Endo, I had surgery right after! We did a short IVF protocol without Lupron...He gave us the option between [transferring] 1 or 2 and we decide for two...He is extremely smart and very knowledgeable, he went through the same journey with his wife, extremely confident and caring, everytime we set down with him we felt empowered and extremely better about our situation. He also discovered my Endometriosis
They [Acacio Fertility Center] care so much about every single patient, never in hurry, and I always available to answer any doubts even during the weekend...He [Dr. Acacio] is extremely smart and very knowledgeable, he went through the same journey with his wife, extremely confident and caring, everytime we set down with him we felt empowered and extremely better about our situation. He also discovered my Endometriosis
How was your experience with Brian Acacio at Acacio Fertility Center?
He is extremely smart and very knowledgeable, he went through the same journey with his wife, extremely confident and caring, everytime we set down with him we felt empowered and extremely better about our situation. He also discovered my Endometriosis
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Just follow him 100% without question
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
They care so much about every single patient, never in hurry, and I always available to answer any doubts even during the weekend
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
We did two rounds of IUIs with Letrozole and triggers, both failed cause my Endo, I had surgery right after! We did a short IVF protocol without Lupron
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
He gave us the option between 1 or 2 and we decide for two
10
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Nursing Staff
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 31 - 35
1 IUI
4 IVF
Endometriosis
Tubal Blockage
Middle Eastern
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
We have been with Dr Acacio and the team for a few years. He helped with our 1st miracle baby and now we are working on baby #2! Infertility is very personal, Dr Acacio has always made us feel comfortable, any question we had has always been answered, our end goal is his end goal for us.... If I ever had a question, didn’t matter what day or time it was Dr A’s office was only a phone call away.... Any questions are welcome, if any help is needed with medication there is always someone to review in details.
Dr Acacio’s office [Acacio Fertility Center] is a phone call or email away. Any questions are welcome, if any help is needed with medication there is always someone to review in details. The clinic has been very flexible with my working schedule for appointments.... We have been with Dr Acacio and the team for a few years. He helped with our 1st miracle baby and now we are working on baby #2! Infertility is very personal, Dr Acacio has always made us feel comfortable, any question we had has always been answered, our end goal is his end goal for us.
How was your experience with Brian Acacio at Acacio Fertility Center?
We have been with Dr Acacio and the team for a few years. He helped with our 1st miracle baby and now we are working on baby #2! Infertility is very personal, Dr Acacio has always made us feel comfortable, any question we had has always been answered, our end goal is his end goal for us.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
Don’t hesitate asking any question
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
If I ever had a question, didn’t matter what day or time it was Dr A’s office was only a phone call away.
Describe your experience with Acacio Fertility Center.
Dr Acacio’s office is a phone call or email away. Any questions are welcome, if any help is needed with medication there is always someone to review in details. The clinic has been very flexible with my working schedule for appointments.
10
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Acacio Fertility Center
Bakersfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 36 - 38
2 IUI
1 IVF
Donor Sperm
Latinx
Income $0 - $49K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
I went into fertility treatment with plans of becoming a single mother. Dr. Acacio supported my decision from the beginning and still continues to do so. He always showed confidence in my treatment and explained every test result and procedure in detail when every time I needed him to...You will not see Dr. Acacio often unless you are doing a big procedure like IVF; however, he is available to answer any questions you may have...
I saw my nurse [Acacio Fertility Center] through all procedures involving my two IUIs. She was and continues to be very supportive. She always walked me through all procedures and tests I was getting done. Answered my many questions and assured me that everything was going well every time I had any concerns...The only thing that happens was that I didn’t get a call to inform me of my second BETA test results. I had to call the next morning...The staff is very supportive and have a positive attitude about the work they are doing...
How was your experience with Brian Acacio at Acacio Fertility Center?
I went into fertility treatment with plans of becoming a single mother. Dr. Acacio supported my decision from the beginning and still continues to do so. He always showed confidence in my treatment and explained every test result and procedure in detail when every time I needed him to.
What's one piece of advice would you give a prospective patient of Brian Acacio at Acacio Fertility Center?
You will not see Dr. Acacio often unless you are doing a big procedure like IVF; however, he is available to answer any questions you may have. Do not hesitate to ask to meet with him.
During treatment, were you treated like a number or a human with Brian Acacio at Acacio Fertility Center?
I was treated like a human because staff showed that they cared for my personal well being.
Describe the protocols Brian Acacio used in your cycles at Acacio Fertility Center and their degree of success.
For my IVF treatment I was placed on a few medications. For egg retrieval I was placed on various shots. Centrotide to prevent early ovulation, Lupron to trigger ovulation when ready, and menopur to stimulate follicles. Before and after egg transfer I was placed on Heparin shots and baby aspirin to increase blood flow. Estradiol valerate and estrogen shots to thicken my uterus. Matanx pills that contain vitamin B12 B6 and follicles acid because my body wouldn’t absorb follicles acid from prenatal vitamins. Taking prenatal vitamins as well. Was placed on lavothyroxin at beginning of treatment to lower thyroid levels.
Describe your experience with your nurse at Acacio Fertility Center. (Assigned nurse: Viridiana Durazo)
I saw my nurse through all procedures involving my two IUIs. She was and continues to be very supportive. She always walked me through all procedures and tests I was getting done. Answered my many questions and assured me that everything was going well every time I had any concerns.
Describe your experience with Acacio Fertility Center.
I have been with this clinic for over a year and a half now. In my time there, staff has changed a couple of times, except for their main nurse, she’s always been a constant. Even though some of the staff had changed, the atmosphere never has. The staff is very supportive and have a positive attitude about the work they are doing. This was always encouraging and gave me hope that everything would be okay.
Describe the costs associated with your care under Brian Acacio at Acacio Fertility Center.
My two IUIs costs about $8000 IVF costs about $25000 Maybe an additional couple of few thousand more
Describe Brian Acacio's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Acacio Fertility Center.
It was my choice weather it was one or two. I’m 37 so not sure if age was a factor. Wasn’t discussed.
What specific things went wrong at Acacio Fertility Center?
  • Failed to call with results
Describe the specific things that went wrong at Acacio Fertility Center.
The only thing that happens was that I didn’t get a call to inform me of my second BETA test results. I had to call the next morning.
10
Doctor
Brian Acacio
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Acacio Fertility Center
Bakersfield
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5