Dr Berger is an intelligent man with a compassion and the fantastic ability to translate medical jargon so that anyone can understand. His compassion works well when being truthful and giving the actual outlook on the odds and numbers while still being positive for us as a couple. The biggest downside is that he’s a sought after doctor, which makes him very busy. But he still does a great job of remembering us at each meeting, which shows tremendous bedside manner in face of the large amount of couples he’s working with.
Their [Boston IVF] major weakness is that they are very busy. They have a large amount of patients. However this weakness leads to one of their greatest strengths, they still make time to help you understand the process and answer all questions. They are compassionate and care about the patients that walk through the doors. I’ve never felt like just another number, always as a human going through a difficult time that they are trying their best to help.
How was your experience with Brian Berger at Boston IVF?
Dr Berger is an intelligent man with a compassion and the fantastic ability to translate medical jargon so that anyone can understand. His compassion works well when being truthful and giving the actual outlook on the odds and numbers while still being positive for us as a couple. The biggest downside is that he’s a sought after doctor, which makes him very busy. But he still does a great job of remembering us at each meeting, which shows tremendous bedside manner in face of the large amount of couples he’s working with.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
He is a busy doctor with lots of patients, however he is still very attentive and willing to talk whenever needed.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
He has done a great job of answering all questions and breaking down the terms and information so my wife and I can better understand everything going on. He’s helped explain processes and given us the truth of the difficulties we may face while still remaining positive and encouraging us to keep a positive attitude as well.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
A modified natural cycle with letrozole and ovidrel as the trigger shot for IUI, and later IVF. With my wife having PCOS, Dr Berger hoped we’d be able to skip IUI, however insurance thought it prudent to try 3 rounds first. We’re now starting our second cycle of IVF after a miscarriage during the first round. She is also on Metformin for PCOS, which he was able to diagnose too.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Donna Zimmerman)
Everyone of the nurses we’ve dealt with have been caring and hard-working. The care coordinator seemed to have a lot going on but was still very attentive and would always reach out to us in a timely manner when we had questions.
Describe your experience with Boston IVF.
Their major weakness is that they are very busy. They have a large amount of patients. However this weakness leads to one of their greatest strengths, they still make time to help you understand the process and answer all questions. They are compassionate and care about the patients that walk through the doors. I’ve never felt like just another number, always as a human going through a difficult time that they are trying their best to help.
Describe the costs associated with your care under Brian Berger at Boston IVF.
I don’t remember specifics, but I found the costs so far to be rather reasonable for what we’re doing and the area we live in.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
Dr Berger did describe the two but said (as we’re currently only on our second cycle), that eSET was the way to go
my transfer was cancelled. When I asked for next steps he [Dr. Berger] said "I don't know". I would have appreciated if he considered critically thinking outside of the box, but it appears he only works with 2 protocols of which he doesn't personalize for patients. That second cancelled FET protocol ended up giving me OHSS and Dr. Berger did not reach out to me once to check to see how I was or answer questions even after I was hospitalized for loosing consciousness due to it...
my nurse [at Boston IVF] was extremely disorganized with scheduling follow ups or testing, or keeping track of my paperwork. Every time she called me she sounded overwhelmed so she is most likely just overworked and the patient volume is too much for her...The sonographers and phlebotomists are extremely compassionate and professional...All procedures are done by different doctors (even if your doctor claims they will try to do it). Everything is rushed because they are a large clinic with a large patient volume...
How was your experience with Brian Berger at Boston IVF?
I do appreciate that Dr.Berger tested my free and total T which ended up leading towards my lean PCOS dx. I also appreciate that he would personally call me with every set back we had. Yet that is all that occured under his care - setbacks. For my egg retrieval I personally scanned myself (Im a sonographer) and had over 12 dominant follicles per ovary (at least 24 total). yet then only 12 eggs were retrieved, which he admitted was a huge discrepancy. There was no explanation as to why so we only ended up with 2 euploid embryos. Our first FET I was placed on a letrozole protocol which was unsuccessful. I tested at home day 8 (+) then started bleeding the day before b-hcg (-). He then put me on a super aggressive gonadotropin protocol. I scanned myself and saw trace fluid in my lining and asked for an official US. Because of those findings my transfer was cancelled. When I asked for next steps he said "I don't know". I would have appreciated if he considered critically thinking outside of the box, but it appears he only works with 2 protocols of which he doesn't personalize for patients. That second cancelled FET protocol ended up giving me OHSS and Dr. Berger did not reach out to me once to check to see how I was or answer questions even after I was hospitalized for loosing consciousness due to it.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
If you are not a straight forward case find a different doctor because he only uses two cookie cuter protocols and he will not personalize your protocol to enhance your chances of success. If you advocate for yourself and ask questions he may not be a good fit for you because he often laughs at questions and shoots them down and calls them "scams". For example when I asked about coQ10 supplement (which has published evidence based data to support it).
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Red flag #1: "Oh you're young we don't need to start early, it will be easy to get you pregnant" Dr.Berger assumed I would have no infertility diagnoses due to being 27 at the time, even though I did have concerns of extremely painful periods, irregular cycles etc.. I never once got to meet him in person. I feel that I was treated as a number because he only had 2 specific FET protocols that he uses on patients and when my second one was cancelled the day before transfer and I asked him for next steps he responded " I don't know". I ended up getting OHSS and he never checked in with me to see if I was okay even after being hospitalized, and his nurse assuring me that he would.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
First FET protocol: Modified natural Letrozole -unsuccessful
Second FET Protocol: Artificial with gonadotropins -cancelled
These apparently are the only two protocols he uses and offered me
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Donna Zimmerman)
I was assigned Donna and requested a different nurse after many mistakes and negative experiences. Yet Dr. Berger specifically only works with Donna and Angel. Due to my cycle type I was assigned Donna. I asked if Angel could be my nurse and was told yes but she only called me twice most of my two years was spent under Donnas "care".
Disorganized- She had forgotten to schedule me an HSG before my cycle as required my insurance. She continually lost track of any information I gave her. She sent me the wrong cycle calendar at one point. She forgot to schedule follow up appointments for me. I'm not sure if she ever informed Dr.Berger of my OHSS. Everything was a complete struggle and made the whole process more stressful with her - even filing the paperwork to transport our embryo to a new clinic.
Not very compassionate- Her words when I called about OHSS "well at least you're not pregnant". Her words when she forgot to schedule my HSG "well you can just wait until your next cycle" -even though I don't get a normal period and that could literally take months to occur.
Describe your experience with Boston IVF.
Strengths: The sonographers and phlebotomists are extremely compassionate and professional.
Weaknesses: All procedures are done by different doctors (even if your doctor claims they will try to do it). Everything is rushed because they are a large clinic with a large patient volume (BIVF).. this trickles down to how you can be treated as just another number. If you have poor experiences with your nurse you are stuck. Billing is confusing- they send you a bill and it has no reference to the service or service date.
Describe your experience with your monitoring appointments at Boston IVF.
I was never scheduled to "see dr. berger" every visit is telehealth and never once in person. Even though you would think this would be more convenient, the wait is on average a month (even after I had a failed cycle).
Describe the costs associated with your care under Brian Berger at Boston IVF.
With BCBS of MA I had copays for telehealth "visits" or calls, procedures, US, and labs. I paid out of pocket for PGT-A $3,900. Storage fees of $100/month for embryos and $100/month for sperm. $800 for cryopreservation of sperm after partners MESA.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We only had two euploid embryos so only considered SET
What specific things went wrong at Boston IVF?
Lost paperwork
Lost appointments
Failed to order appropriate test
Failed to send your chart to another clinic
Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
I had very few instances in which things actually went right at this clinic, mostly because my nurse was extremely disorganized with scheduling follow ups or testing, or keeping track of my paperwork. Every time she called me she sounded overwhelmed so she is most likely just overworked and the patient volume is too much for her. This however negatively impacted my care significantly and I had to advocate for myself far more than necessary.
Dr. Berger took the time to understand my condition. He listened to me and diagnosed something I had my entire adult life and had gone undiagnosed for years...Within minutes of speaking with me and looking at my results he had determined that I had lean pcos. As he described symptoms that I’d had my entire life, I was in disbelief that someone I’d met minutes before had finally figured me out...
[Boston IVF is] Organized kind and helpful. Note that they are extremely busy (you may have to wait a bit to see Dr. Berger for first apt so do not hesitate to call now) but always call back as promised and are extremely helpful with scheduling...I did egg retrieval which was self pay. I believe cost was around $6,500 plus drugs...
How was your experience with Brian Berger at Boston IVF?
Where to begin? I started my egg freeze process just about one year ago with a different doctor. All of my initial labs came back great. My first and second round of treatment ended with a terrible result (compared to what was expected). I ended up with only 3 mature eggs each time. The doctor I was seeing at the time diagnosed me with unexplained diminished ovarian reserve and more or less wrote me off. At this time, I went to Dr. Berger for a second opinion. Within minutes of speaking with me and looking at my results he had determined that I had lean pcos. As he described symptoms that I’d had my entire life, I was in disbelief that someone I’d met minutes before had finally figured me out. I was relieved but cautiously optimistic because of 2 bad cycles with the previous doctor. I began treatment for pcos. I just got back from my cycle with dr. Berger. I had 16 eggs retrieved and 13 frozen. That is four times what I got in my two previous cycles. I am so thankful I found Dr. Berger. Had I not gone to him for a second opinion I may never have known I had pcos and might have never figured this out.
Additionally, he was extremely kind and informative. I cannot recommend him enough. Thank you Dr. Berger !!!!
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Put your faith in his expertise!
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr. Berger took the time to understand my condition. He listened to me and diagnosed something I had my entire adult life and had gone undiagnosed for years.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
Metformin to treat pcos
Began estradiol one week before cycle day 1
Gonal f with decreasing dosage as treatment went on
Low dose hcgc
Certrotide
Ovradil to trigger
Describe your experience with the nursing staff at Boston IVF.
Kind and helpful!
Describe your experience with Boston IVF.
Organized kind and helpful. Note that they are extremely busy (you may have
to wait a bit to see Dr. Berger for first apt so do not hesitate to call now) but always call back as promised and are extremely helpful with scheduling.
Describe the costs associated with your care under Brian Berger at Boston IVF.
I did egg retrieval which was self pay. I believe cost was around $6,500 plus drugs.
I see Dr. Berger as a remote patient--he is in Boston and I live in NY. I went to him for a second opinion after positive referrals, and liked him so much we stayed with his office despite the difficulty of added coordination being in separate cities....I have a very low AMH and low medication response. The most recent cycle and the one that yielded the most success (12 eggs, 6 mature, 4 fertilized, 3 PGS normal, 2 transferred thus far, 0 implanted), consisted of: estrogen patch priming protocol, stim Gonal F
Boston IVF is a very well-run facility. They are flexible with remote patients, helping to coordinate outside monitoring, etc. The staff is compassionate and helpful. Like any large clinic you will be seen by a number of different doctors for retrieval and transfer if doing IVF....The nursing team was very responsive and kind. There are a few different nurses working with Dr. Berger and I can usually get the answers I'm seeking. They also allow email communication, which is extremely helpful
How was your experience with Brian Berger at Boston IVF?
I see Dr. Berger as a remote patient--he is in Boston and I live in NY. I went to him for a second opinion after positive referrals, and liked him so much we stayed with his office despite the difficulty of added coordination being in separate cities. We have not had success yet, but we have had more positive progress than we had at Weill Cornell, and better understand the course of treatment and possibilities for us. He is more willing to change protocols than my previous doctor, trying for the optimal response given my low AMH.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Ask about changes in protocols if you are unsatisfied--he is very willing to discuss.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr. Berger is very patient and considerate. He is empathetic. While most of our calls open with him saying I wish we were discussing better news, it feels genuine each time. You can tell he is very committed to his patients.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
I have a very low AMH and low medication response. The most recent cycle and the one that yielded the most success (12 eggs, 6 mature, 4 fertilized, 3 PGS normal, 2 transferred thus far, 0 implanted), consisted of: estrogen patch priming protocol, stim Gonal F (600 for 6 days, 450 2 days, 375 2 days), 50 low dose HCG (10 days), cetrotide (4 days).
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Meghan)
The nursing team was very responsive and kind. There are a few different nurses working with Dr. Berger and I can usually get the answers I'm seeking. They also allow email communication, which is extremely helpful especially when traveling and unable to call during working hours. During active treatment cycles, there seems to be a trend in the time of callbacks with "news" - early calls are positive calls, the bad news comes late in the day. That may not be the case, but it usually pans out.
Describe your experience with Boston IVF.
Boston IVF is a very well-run facility. They are flexible with remote patients, helping to coordinate outside monitoring, etc. The staff is compassionate and helpful. Like any large clinic you will be seen by a number of different doctors for retrieval and transfer if doing IVF. Some have greater success than others when doing retrieval (as is likely common with all procedures). Comparatively, being at Weill Cornell in NYC for 3 years prior where I felt very much like a number vs a patient, and had a hard time communicating with my doctor, Boston IVF was welcome change and despite not having any success yet still feels like a step in a more positive direction.
Describe your experience with your monitoring appointments at Boston IVF.
I was seen for monitoring at a clinic in NYC, Columbia Fertility.
Describe the costs associated with your care under Brian Berger at Boston IVF.
IVF Egg Retrieval/Freeze/ PGS= $7,750 + $3,900 (freeze) then $4,000 for future transfer (plus meds)
Donor Egg is $12,000 plus medication and donor agency fee’s if you are using an agency ($7K to 15k could be more)
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
I don't think we spent enough time on the pros/cons of single vs multiple. The thinking initially was that because they were PGS normal, implantation was more likely, so if transferring 2 you should really want twins.
We had a great experience with Dr Brian Berger. After our first cycle was not successful in a couple of ways, he adjusted our treatment for the second cycle. That second cycle gave us our baby girl. We are going back to him for a sibling cycle. The biggest roadblock right now is trying to get his time to write us letters of appeal for insurance (which may not be a fault of his but supporting staff not helping to get it in queue).
I had a mixed experience with the nurses [BostonIVF]. One nurse I felt would rush me through everything from paperwork to questions to talking me through progress throughout the cycle. I do not recall her name. While other nurses were so very nurturing and wouldn't mind if I called for updates to make me feel better. I think there is an opportunity for the staff to be more patient / customer focused. The office is so busy and has become so popular
How was your experience with Brian Berger at Boston IVF?
We had a great experience with Dr Brian Berger. After our first cycle was not successful in a couple of ways, he adjusted our treatment for the second cycle. That second cycle gave us our baby girl. We are going back to him for a sibling cycle. The biggest roadblock right now is trying to get his time to write us letters of appeal for insurance (which may not be a fault of his but supporting staff not helping to get it in queue).
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Make sure to ask any and all questions. Read up and be knowledgeable so you can advocate for yourself. This is with him or any other doctor!
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr. Brian Berger took the time to speak to us about our case. He took the time to understand who we are as individuals and as a couple. He took the time to learn our story.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
My first cycle was included estrace, crinone, follistim, low hcg, cetrotide and ovridel. It yielded 17 eggs, 5 matured, 2 fertilized, 1 became a day 3 embryo transfer. This ended in a chemical pregnancy. Round 2 had the same drugs except we did a step-down protcol in order to yield more mature eggs. Round 2 resulted in 16 eggs, 10 mature, 2 fertilized, 1 day 3 embryo. This resulted in a healthy baby girl!
Describe your experience with the nursing staff at Boston IVF.
I had a mixed experience with the nurses. One nurse I felt would rush me through everything from paperwork to questions to talking me through progress throughout the cycle. I do not recall her name. While other nurses were so very nurturing and wouldn't mind if I called for updates to make me feel better. I think there is an opportunity for the staff to be more patient / customer focused. The office is so busy and has become so popular that they sometimes forget.
Describe your experience with Boston IVF.
Strengths = results, statistics (top clinic in the area)
Weaknesses = putting patients first, not nurturing as should be, communication is terrible, really hard to get a hold of sometimes, constant phone tag, takes forever to get an appointment with a doctor and sometimes it is only over the phone and not in person.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Our health insurance had lifetime maxes. We were able to cover treatment, minus deductibles, but had out of pocket expenses for medication. I'd say out of pocket a cycle typically costs $20K, that is with ICSI.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
Dr Brian Berger was open to multiple embryo transfer, as he understands why patients would want to go that route. He just wanted to ensure his patients understood risks and to make sure they were comfortable with the outcomes that could occur.
What specific things went wrong at Boston IVF?
Lost paperwork
Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
I'm currently trying to get Dr Brian Berger to write appeal letters for both my and my husband's employer health insurance. It's taken over a month of asking and I still do not have an answer of when he can provide them to us.
During our initial discussion with Dr. Berger we felt he really listened to us, asked us very detailed questions and follow up questions, and thoroughly went over options and potential treatment plans. He generally just had amazing bedside manner. We’ve done two retrievals (about to do our third), and the follow up meetings with Dr. Berger were lengthy, he went over every single detail of what went wrong and what went right, and gave us plenty of tome to ask all our questions. We never felt rushed during our meetings.
The monitoring appointments [at Boston IVF- South Shore] were fast! I was always done with the ultrasound and blood draw within 20 minutes of arriving at Quincy or Waltham. Also, I live on the Cape, and Boston IVF has an arrangement with a local Ultrasound clinic. I was able to do monitoring Monday-Thursday on the Cape, I had to go to Quincy on Friday’s, and Waltham on Sat & Sun.
How was your experience with Brian Berger at Boston IVF?
Every experience we’ve had with Dr. Berger has strengthened our trust in him. He has great bedside manner, thoroughly explains every step of the process and his reasons behind his decisions for our treatment. He also doesn’t sugarcoat anything, which is appreciated.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Do as much research as possible and learn the lingo. There is a lot of new information, it can be overwhelming to try and follow a conversation at first. Be your own advocate and always bring a list of questions.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
During our initial discussion with Dr. Berger we felt he really listened to us, asked us very detailed questions and follow up questions, and thoroughly went over options and potential treatment plans. He generally just had amazing bedside manner.
We’ve done two retrievals (about to do our third), and the follow up meetings with Dr. Berger were lengthy, he went over every single detail of what went wrong and what went right, and gave us plenty of tome to ask all our questions. We never felt rushed during our meetings.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
I did not do Birth Control priming, instead I was put on Estrogen pills twice a day for 10 days before my period. On day 2 of my cycle I started Gonal-F and Low Dose HCG.
My first cycle started with 325 of Gonal-F and 20 of Low Dose HCG, Cetrotide was added around day 9 to slow the growth of the leading follicles. I stimmed for 13 days total. They retrieved 19 follicles, 15 were mature, 6 fertilized, 2 made it to day 5 and one was transferred. The other embryo stopped growing later on day 5. I didn’t get pregnant from this round.
Round 2 used the same medications, but upped the dosages to get larger follicles. My starting doses were 450 of Gonal-F and 40 of Low Dose HCG.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Meghan)
Meghan was our primary nurse and Stephanie was our nurse about 30% of the time. They both were great. The office has a policy to return all phone calls if they are left before 4pm, and I loved that.
Describe your experience with Boston IVF.
The only negative I have with Boston IVF is the lack of direct communication with Dr Berger. We have done 2 IVF cycles and have only talked with Dr. Berger 3 times. All other appointments and communication have been with Ultrasound techs or the nursing team.
This hasn’t actually been a problem for us, everyone has been great to work with, but it could be a big negative for some patients.
Describe your experience with your monitoring appointments at Boston IVF.
The monitoring appointments were fast! I was always done with the ultrasound and blood draw within 20 minutes of arriving at Quincy or Waltham.
Also, I live on the Cape, and Boston IVF has an arrangement with a local Ultrasound clinic. I was able to do monitoring Monday-Thursday on the Cape, I had to go to Quincy on Friday’s, and Waltham on Sat & Sun.
Describe the costs associated with your care under Brian Berger at Boston IVF.
I live in Massachusetts and my insurance covers IVF coverage. So I only had to meet my yearly $2000 deductible, and pay $50 copays for office visits with the Dr.
My prescription copays added up to about $300 per cycle.
We are electing to do PGS testing on the embryos, costing $3700 for 8 embryos.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
Dr. Berger strongly recommend we only transfer one embryo and we agreed.
You will have a wait when seeing Dr. Berger, however this is a positive thing as he does not rush any patient in his office. I appreciate the time he takes to complete a thorough evaluation/consultation which is individualized to the patient. ... I went into this experience knowing little about the IVF process and Dr. Berger put my mind at ease, being patient with answering any questions I had while in his office.
Boston IVF Quincy is easily accessible. The lab-work, ultrasound run right on time in the morning which is wonderful for anyone that needs to get to work. The Quincy lab tech is fabulous and the front desk staff always helpful. ... Monitoring appointments were very convenient they were set up in a window. ... The strengths of the nurses are that they always get back to you same day when you leave a message. The weaknesses are that the nurses are not consistently assigned to your case.
How was your experience with Brian Berger at Boston IVF?
I would highly recommend Dr. Brian Berger. I went into this experience knowing little about the IVF process and Dr. Berger put my mind at ease, being patient with answering any questions I had while in his office. He gave me a course of treatment/plan that he recommended but did not pressure me into it, allowing me to weigh out my options and do my own research which was very important for me since I am a self pay patient.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
You will have a wait when seeing Dr. Berger, however this is a positive thing as he does not rush any patient in his office. I appreciate the time he takes to complete a thorough evaluation/consultation which is individualized to the patient.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr. Brian Berger was very thorough at each visit/consultation. We never felt rushed while in his office and truly felt like our medical history was important in creating a plan for success.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
I believe i was on a FSH protocol, slow controlled stimulation, I stimmed for approximately 15 or 16 days, and due to risk for hyperovarian simulation syndrome I triggered with Lupron and had no issues. I had 24 eggs retrieved, 16 fertilized and 11 embryos that made it to blasts/freeze at day 5/6.
Describe your experience with the nursing staff at Boston IVF.
The strengths of the nurses are that they always get back to you same day when you leave a message. The weaknesses are that the nurses are not consistently assigned to your case.
Describe your experience with Boston IVF.
Boston IVF Quincy is easily accessible. The lab-work, ultrasound run right on time in the morning which is wonderful for anyone that needs to get to work. The Quincy lab tech is fabulous and the front desk staff always helpful.
Describe your experience with your monitoring appointments at Boston IVF.
Monitoring appointments were very convenient they were set up in a window.
Describe the costs associated with your care under Brian Berger at Boston IVF.
I am self pay, IVF with medications and frozen transfer with PGS testing roughly 22,000
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
[Dr. Brian Berger is a] Nice enough doctor, but hardly actually see him. The IUI procedures are even performed in another office, and are performed by staff from that office. Have had maybe 2 in person visits with him, and one or two phone consults...Of the numerous IUI cycles, only one egg fertilized, but it was a biochemical pregnancy, and what I thought was just a heavy period was apparently actually miscarrying at not even a full 4 weeks. I'm turning 43 in a matter of weeks and am super frustrated with the fact that after so much time, money, stress and tears, I still have no children.
A couple of times I wasn't called back with next step instructions [at Boston IVF] when I was supposed to be, despite my calling the office repeatedly, and both times that happened, it wound up being a canceled cycle. I still wonder if it is because they screwed up and I didn't get the instructions properly...Let's just say that, for the 7 or 8 IUI attempts we tried, I maxed out 3 credit cards...Theyre often very, very behind schedule. Have sat in the waiting room for over an hour before being called in. The woman who does the blood draws is absolutely fabulous, though. Im a tough draw, my veins like to roll away and hide, but she can always manage to get one to cooperate.
How was your experience with Brian Berger at Boston IVF?
Nice enough doctor, but hardly actually see him. The IUI procedures are even performed in another office, and are performed by staff from that office. Have had maybe 2 in person visits with him, and one or two phone consults.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
You may get frustrated with the entire clinic.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
Of the numerous IUI cycles, only one egg fertilized, but it was a biochemical pregnancy, and what I thought was just a heavy period was apparently actually miscarrying at not even a full 4 weeks. I'm turning 43 in a matter of weeks and am super frustrated with the fact that after so much time, money, stress and tears, I still have no children.
Describe your experience with the nursing staff at Boston IVF.
Some were great. One older woman does NOT belong working there. No empathy at all. I wish I'd written down her name to be more specific. Made an already heartbreaking day worse.
Describe your experience with Boston IVF.
Theyre often very, very behind schedule. Have sat in the waiting room for over an hour before being called in. The woman who does the blood draws is absolutely fabulous, though. Im a tough draw, my veins like to roll away and hide, but she can always manage to get one to cooperate.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Let's just say that, for the 7 or 8 IUI attempts we tried, I maxed out 3 credit cards.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
N/A
What specific things went wrong at Boston IVF?
Failed to call with results
Describe the specific things that went wrong at Boston IVF.
A couple of times I wasn't called back with next step instructions when I was supposed to be, despite my calling the office repeatedly, and both times that happened, it wound up being a canceled cycle. I still wonder if it is because they screwed up and I didn't get the instructions properly and threw off what should have happened w
He [Dr. Brain Berger] is confident and has alot of experience with diminished ovarian reserve. However, his choice of protocols began to feel cookie-cutter, as he was not receptive to changing up the protocols for us, even after 4 IVF cycles with no pregnancy...Don't expect to see him face to face very much. But he does review all of his patients monitoring results himself, and makes the recommendations via his nurses.
[Boston IVF is] big and you begin to fee like a number. Your primary doctor will not always be the one doing your egg retrievals or transfers. You have to be comfortable with other RE's doing your procedures. For the procedures, you have to travel to Waltham, which may be farther than your home clinic...We never had any problems with the nursing staff at BIVF. I also emailed Catherine with questions and she was prompt at getting back to me via email, and phone calls.
How was your experience with Brian Berger at Boston IVF?
He is confident and has alot of experience with diminished ovarian reserve. However, his choice of protocols began to feel cookie-cutter, as he was not receptive to changing up the protocols for us, even after 4 IVF cycles with no pregnancy.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Don't expect to see him face to face very much. But he does review all of his patients monitoring results himself, and makes the recommendations via his nurses.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Many people feel that Dr. Berger comes across as arrogant, this didn't bother me very much, so long as he was confident in what he was doing. Which he wa.
He always treated us with honesty and was straight-forward.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
He recommended the estrogen priming antagonist protocol for me every time.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Catherine Lamb)
We never had any problems with the nursing staff at BIVF. I also emailed Catherine with questions and she was prompt at getting back to me via email, and phone calls.
Describe your experience with Boston IVF.
It's big and you begin to fee like a number. Your primary doctor will not always be the one doing your egg retrievals or transfers. You have to be comfortable with other RE's doing your procedures. For the procedures, you have to travel to Waltham, which may be farther than your home clinic.
Describe your experience with your monitoring appointments at Boston IVF.
They gave you times, but it was mostly a first-come, first-serve basis, which I liked.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Just co-pays
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
He did not have a strong preference as to the number of embryos transfered; however, if at day 3 he felt like you may lose some at day 4 or 5, he recommends transfering 2, for example, on day 3.
What specific things went wrong at Boston IVF?
Failed to inform you of changes in protocol
Provided conflicting information
Describe the specific things that went wrong at Boston IVF.
On the day of a transfer, I found out Dr. Berger decided to transfer 2 embryos instead of 1 without letting us know prior.
Dr Berger helped me contact my OB, who was able to schedule a few tests and have it covered by my insurance under her care...is thorough, precise, kind, welcoming. He does not sugar coat anything, but he is also very gentle and sympathetic. He gets right down to the details right away and let’s you know exactly what’s going on. He has had to deliver a lot of bad news to us, specifically insurance denying us coverage, so he told us straight up but he always ALWAYS makes sure he takes time to let us voice our concerns, ask questions, cry, vent, and he lets us know our options with each step. He also lets us see the bright side of everything and let’s us know that we are not out of options.
These women [nurses at Boston IVF] were AMAZING!!!...Every single person in their offices are wonderful. Gentle, kind, compassionate, funny, empathetic, sympathetic. Some will tell you their personal stories so you don’t feel alone. Some will tell you success stories so you keep on hoping and praying. They will hand you tissues, let you cry...If you go for blood work, they will tell you what to expect. “We are gonna draw a lot today. How are you feeling about that?” They will ask if you’re comfortable, if you need anything, and always with a smile on their faces. The staff really is amazing.
How was your experience with Brian Berger at Boston IVF?
Dr Berger is a little intimidating at first. He will straight up tell you the bad stuff first, that treatment didn’t work, that insurance is denying treatment, that sperm counts are low. That’s exactly what has happened with my husband and I. But then, he walks us through the next steps, options, discusses everything with us and explains it all. He makes sure that we have enough time to really process and understand what news he just gave is and he answers every question to the best of his ability, or makes sure his staff gets us the answers we need. Afterwards, he always puts a positive spin on the appointment. He tells us the best possible ideas of what he wants to try next and he’s compassionate when he is discussing this all. We have been devastated at some of the news he has given us, but he always tells us there’s other ways and that we shouldn’t give up. He is extremely informative, knows the best way to treat each patient or couple, starts with the most direct treatment that will give that patient the best possible outcome. But he also is compassionate and understanding and sympathetic when it doesn’t work. And then he’s positive that there will be another way! He’s a great doctor!
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Take your time before your appointment to figure out what questions you’d like answers to, big or small. This whole process is overwhelming, and I don’t think any of us really know what to expect. Dr. Berger will take the time to listen to every concern and answer every question you have. And he does it with a positive outlook, an open mind, and a caring heart.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr Berger is thorough, precise, kind, welcoming. He does not sugar coat anything, but he is also very gentle and sympathetic. He gets right down to the details right away and let’s you know exactly what’s going on. He has had to deliver a lot of bad news to us, specifically insurance denying us coverage, so he told us straight up but he always ALWAYS makes sure he takes time to let us voice our concerns, ask questions, cry, vent, and he lets us know our options with each step. He also lets us see the bright side of everything and let’s us know that we are not out of options.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
Dr Berger first started me out with day 3 and day 21 blood tests to make sure my cycle was “normal”. He then scheduled me for an HSG, which is a procedure where an OB checked my uterus and Fallopian tubes for any blockages. He then started me on Clomid for a cycle. He wanted to make sure everything within me was working and in good shape. He also had my husband produce a few semen samples within this time to monitor his sperm. Once we knew that my reproductive system was working well, and that my husband did have healthy sperm, Dr Berger wanted to move forward with IVF. Unfortunately, our insurance will not cover it. So we are now discussing our options and praying that a miracle happens.
Describe your experience with the nursing staff at Boston IVF.
These women were AMAZING!!! Believe me, if I could, I would take each one of them home and cook a huge meal for them and pamper them with lots of treats! Every single person in their offices are wonderful. Gentle, kind, compassionate, funny, empathetic, sympathetic. Some will tell you their personal stories so you don’t feel alone. Some will tell you success stories so you keep on hoping and praying. They will hand you tissues, let you cry. They are so incredibly gentle in every way, yet thorough and make sure everything is done exactly how it needs to be done. They walk you through every step so you’re not so scared, and they will hold your hand if you still are scared. When you are there, it truly feels like everyone is a friend.
Describe your experience with Boston IVF.
There are a lot of steps in this fertility thing. The staff always makes sure you know how the process will work and walks (and talks) you through every little and big step. If you go for blood work, they will tell you what to expect. “We are gonna draw a lot today. How are you feeling about that?” They will ask if you’re comfortable, if you need anything, and always with a smile on their faces. The staff really is amazing.
Describe the costs associated with your care under Brian Berger at Boston IVF.
In the beginning, nothing was covered by my insurance. But Dr Berger helped me contact my OB, who was able to schedule a few tests and have it covered by my insurance under her care. Then, the staff at Boston IVF helped me change to an insurance company that would most likely cover everything else. Most of my “stuff” in office was covered after that, dr visits, medications, blood work, urine tests, etc. we only had to pay our copay. Dr Berger did discuss with us the costs of IUI and IVF but since insurance denied those, we are still trying to figure out what our next steps are.
I heard very little from the doctor [Dr. Brian Berger]. It was nearly impossible to directly ask him any questions, they were all answered by the nurses...He’s very intelligent and seemed to have reviewed my chart thoroughly. He wasn’t always the most optimistic though- he was frank and honest. He didn’t seem to think outside the box at all though or try to come up with solutions for my unique situation. He was also always running hours late for his appts.
IVF cycle cost was $14,500, with PGS costing additional $3500 +/- depending on how many embryos were tested, plus the cost of medications ($4000) [at Boston IVF]...The doctor doing the transfer I did not know and until we arrived at the office we didn’t know how many embryos we had left. Then, in a split second they told us we had 2 but never offered us the option of transferring both. After, they said they always recommend transferring only 1 the first cycle.
How was your experience with Brian Berger at Boston IVF?
He’s very intelligent and seemed to have reviewed my chart thoroughly. He wasn’t always the most optimistic though- he was frank and honest. He didn’t seem to think outside the box at all though or try to come up with solutions for my unique situation. He was also always running hours late for his appts.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Schedule your appts with him WAY in advance and try to coordinate so that HE is actually performing your procedures (retrival and transfers).
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
I heard very little from the doctor. It was nearly impossible to directly ask him any questions, they were all answered by the nurses. There were different nurses calling you all the time and almost never the same ones. None of them knew my particular situation completely. Whenever you called to ask a question, you always had to leave a voice mail and then the call had to be returned which made it difficult to get answers if you weren’t always available to answer your phone. This made it difficult to get answers and speak to an actual person about your questions.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
He used Estradiol tablets at the end of your previous cycle for a week before your period. Then started Gonal-F on day 3, and then added low dose HCG after the first blood draw and U/S, followed by Cetrotide or Ganirilix for ovulation suppression. Then used Ovidrel for trigger. Followed by Crinone gel post transfer until blood test, 2 weeks after the transfer. I retrieved 13 eggs the first cycle, and 5 fertilized. By day 5 we had 1 embryo left to transfer. I became pregnant, but on U/S at 6 weeks, there was no fetus present and it was considered a blighted ovum. He recommended a D&C and sent the contents for genetic analysis to look for chromosomal abnormalities. We discovered the embryo had trisomy 16 and therefore was linked to miscarriage. The second cycle we retired 9 eggs after starting with a higher dose of gonal-F and using the same meds as prior. This time we only had 1 egg fertilize and transfered it on day 3, which was unsuccessful.
Describe your experience with the nursing staff at Boston IVF.
The nurses were often not well educated and very dismissive of any concerns I had about the last
Describe your experience with Boston IVF.
It takes many weeks to schedule an appt so schedule early! They are capable of working with out of town patients and doing phone appts as well. They have multiple locations of offices for different doctors so be aware of that. The main office is in Waltham where they do all the retrievals and transfers, but they also have other smaller offices.
Describe your experience with your monitoring appointments at Boston IVF.
I did my monitoring appts at Albany IVF
Describe the costs associated with your care under Brian Berger at Boston IVF.
IVF cycle cost was $14,500, with PGS costing additional $3500 +/- depending on how many embryos were tested, plus the cost of medications ($4000)
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
The doctor doing the transfer I did not know and until we arrived at the office we didn’t know how many embryos we had left. Then, in a split second they told us we had 2 but never offered us the option of transferring both. After, they said they always recommend transferring only 1 the first cycle.
What specific things went wrong at Boston IVF?
Failed to call with results
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
Because I’m an out of town patient, I had to drive in on the day 5, with the potential plan of doing a transfer, not knowing if we had any embryos left. Someone was supposed to cal be first thing in the morning (the embryologist or nurse, or someone!) to let us know if we should still proceed in or stay home. No one called us as planned! We finally were able to speak with someone when we were almost already there. Then no one would tell us the results until we were in the transfer room and ready for the procedure- legs in the air and all kind of situation. We had very little time to digest the information before the transfer just happened!
Our biggest concern with dr. Bergers office was that it took so long to make an appointment. At one point in time they had schedule an appointment for us on a day that he was not working, which was frustrating.... I feel that he understands what is going on and closely monitors each patient.... After we had an unsuccessful Embryo transfer due to an inability to pass the catheter, he recommended a hysteroscopy.
I've always felt that everyone was helpful and responsive to phone calls and questions. The staff [Boston IVF -South Shore] for ultrasounds in blood draws was fantastic and conversational when appropriate. The wait was always minimal for any testing and they were able to answer any questions over the phone. Our only problem was being scheduled for an appointment when the doctor wasn't there, and then having to wait to meet with him.
How was your experience with Brian Berger at Boston IVF?
Our biggest concern with dr. Bergers office was that it took so long to make an appointment. At one point in time they had schedule an appointment for us on a day that he was not working, which was frustrating. We were able to reschedule for a couple of weeks later for a phone consult. He recommended something that we had felt we could have taken care of during the wait for the appointment. Ultimately though, it was probably better for my body to have a rest which is what he ended up saying on the phone anyways. I feel that he understands what is going on and closely monitors each patient.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Have patience in the fertility process. We wanted this so bad that it was easy to be frustrated. I definitely feel the doctor Berger is trying to help us get pregnant
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Although sometimes it took awhile to get an appointment with him, when he was talking to us he was compassionate and helpful. He also was very positive about our ability to conceive.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
We did 3 IUI Cycles with letrozole and then a trigger. For our IVF cycle we did gonal-f, cetrotide and crinone.
After we had an unsuccessful Embryo transfer due to an inability to pass the catheter, he recommended a hysteroscopy.
Describe your experience with your nurse at Boston IVF.
Our care during blood draws and ultrasounds was fantastic
Describe your experience with Boston IVF.
I've always felt that everyone was helpful and responsive to phone calls and questions. The staff for ultrasounds in blood draws was fantastic and conversational when appropriate. The wait was always minimal for any testing and they were able to answer any questions over the phone. Our only problem was being scheduled for an appointment when the doctor wasn't there, and then having to wait to meet with him.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Almost all of our fertility treatments were covered by Blue Cross Blue Shield. There was some initial cost of approximately $600 and then small co-pays of approximately $50 for medications.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We only plan to transfer one during the first cycle and would increase in subsequent Cycles if necessary. We agreed with this strategy.
It was obvious that Dr. Berger genuinely cared about us. He would come into the office and have a conversation with us about every day life. He wasn’t just there to talk IVF business. I appreciated having a friendly conversation with him that wasn’t strictly IVF related...He is a compassionate human being that genuinely cares about his patients. You could tell he felt our pain when things didn’t go as planned and he felt our happiness when they did. I was sad to have to part with him when I was 6 weeks pregnant. He made me feel like there was hope when our first doctor didn’t. He gave me our miracle baby!
They [nurse at Boston IVF] were all super sweet and very friendly...There was only one time when I wasn’t notified of my next steps. But I don’t consider that as something that requires me to tattletale on them because I understand the amount of phone calls they receive and deliver each day...Considering the amount of people they have in and out of their clinic daily I would say that they are doing pretty well. Of course there are some things that I could complain about but I wouldn’t necessarily consider them as a weakness
How was your experience with Brian Berger at Boston IVF?
He is a compassionate human being that genuinely cares about his patients. You could tell he felt our pain when things didn’t go as planned and he felt our happiness when they did. I was sad to have to part with him when I was 6 weeks pregnant. He made me feel like there was hope when our first doctor didn’t. He gave me our miracle baby!
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Be patient. Ask any and all questions. It will happen for you one way or another. We were told by my first IVF doctor that after my daughter was born my husband wouldn’t be able to keep going in producing sperm. Here we are 4 years later with our little miracle babe!
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
It was obvious that Dr. Berger genuinely cared about us. He would come into the office and have a conversation with us about every day life. He wasn’t just there to talk IVF business. I appreciated having a friendly conversation with him that wasn’t strictly IVF related.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
He is aggressive. But he knows his stuff and how knows what your body can handle. I just put all my faith in him!
Describe your experience with the nursing staff at Boston IVF.
They were all super sweet and very friendly. We attended the baby bowl right after we started seeing Brian Berger as our doctor. His nursing team was also in attendance at the baby bowl and were able to spot myself and my husband and made sure to come and say hi to us. I thought it was great how personal they were with us.
Describe your experience with Boston IVF.
Considering the amount of people they have in and out of their clinic daily I would say that they are doing pretty well. Of course there are some things that I could complain about but I wouldn’t necessarily consider them as a weakness
Describe the costs associated with your care under Brian Berger at Boston IVF.
Thankfully my insurance company covered almost all of our procedures due to my husband‘s condition. We however are required to pay for sperm and embryo storage
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
He was open to whatever we chose. But because I was healthy and young there was no need for multiples
What specific things went wrong at Boston IVF?
Failed to call with results
Describe the specific things that went wrong at Boston IVF.
There was only one time when I wasn’t notified of my next steps. But I don’t consider that as something that requires me to tattletale on them because I understand the amount of phone calls they receive and deliver each day
Be prepared to talk to nurses more than him [Dr. Berger] for the majority of the time...He is very kind and gentle. I wish I got hard numbers for odds, but I’m not sure any doctor can really give that. I do wish I saw or spoke with him instead of the nurses more often, but honestly, I know he is busy reviewing results and creating protocols and I can respect that. My feeling is, he is the expert and whatever he needs to make the magic happen, I support
I was given my negative result [by Boston IVF] on a voicemail once. I did not appreciate that at all. The other two times I was able to answer the phone...Nice place. Several locations, which is great. Surgery and lab on site at the main office. Although I have never been to any other clinic and cannot compare, everything feels very “top of the line” at bivf...The staff are all pretty attentive and caring. It does take a while to get a follow up appointment, but phone appointments make it easier to get one faster and since I live far away, I really appreciate being able to do phone appointments.
How was your experience with Brian Berger at Boston IVF?
He is very kind and gentle. I wish I got hard numbers for odds, but I’m not sure any doctor can really give that. I do wish I saw or spoke with him instead of the nurses more often, but honestly, I know he is busy reviewing results and creating protocols and I can respect that. My feeling is, he is the expert and whatever he needs to make the magic happen, I support
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Be prepared to talk to nurses more than him for the majority of the time. They are really helpful though, and will make sure to get all your questions answered
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
The staff are all pretty attentive and caring. It does take a while to get a follow up appointment, but phone appointments make it easier to get one faster and since I live far away, I really appreciate being able to do phone appointments.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
We used ovarian stims to try to get several eggs at each retrieval
Describe your experience with the nursing staff at Boston IVF.
I was given my negative result on a voicemail once. I did not appreciate that at all. The other two times I was able to answer the phone.
Describe your experience with Boston IVF.
Nice place. Several locations, which is great. Surgery and lab on site at the main office. Although I have never been to any other clinic and cannot compare, everything feels very “top of the line” at bivf. Speak up and don’t be afraid to ask questions about your protocol because it might not be explained in great detail, although it will certainly be explained to some degree. I am lucky that I have great insurance, but I think they have access to grant or study $ options which is great too
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We have never discussed my decision to transfer one embryo. I have always been fine with transferring two 3 day or 1 at 5 day
Overall my experience of him [Dr. Berger] is that he is conceited and too busy. When on the rare occasion we did get to see or speak to Dr Berger he seemed smug and smirked when you asked questions. My experience as a patient was that I was treated as a number. We had two failed IUI's and a miscarriage with our first IVF cycle and barely ever spoke to the actual doctor let alone see him. He has his nurses do everything...
During my 10 months under Dr Bergers [at Boston IVF] care we had something go wrong with every single appointment. From smaller things such as forgetting to book our appointments, calling and asking about procedures I didn't have, not remembering why I was in for certain appointments - to larger things like having me wait over an hour before an IUI transfer and not telling me why or that it was ok, nurses thinking I was doing a fresh transfer 5 minutes before surgery when we paid and signed for a freeze all PGS, cancelling appointments with the actual doctor 2 minutes after telling me I am miscarrying (just to name a FEW instances).
How was your experience with Brian Berger at Boston IVF?
Brian Berger was my first meeting about IVF. It took me 3 weeks to get an appointment to see him. During my initial IVF meeting, mixed with being new to it and Dr Berger putting on a show like he cared about me, I was excited to choose him as my doctor and get started on making a baby. Overall my experience of him is that he is conceited and too busy. When on the rare occasion we did get to see or speak to Dr Berger he seemed smug and smirked when you asked questions. My experience as a patient was that I was treated as a number. We had two failed IUI's and a miscarriage with our first IVF cycle and barely ever spoke to the actual doctor let alone see him. He has his nurses do everything. Which makes them seem overwhelmed and uninterested in patients as humans. During my 10 months under Dr Bergers care we had something go wrong with every single appointment. From smaller things such as forgetting to book our appointments, calling and asking about procedures I didn't have, not remembering why I was in for certain appointments - to larger things like having me wait over an hour before an IUI transfer and not telling me why or that it was ok, nurses thinking I was doing a fresh transfer 5 minutes before surgery when we paid and signed for a freeze all PGS, cancelling appointments with the actual doctor 2 minutes after telling me I am miscarrying (just to name a FEW instances).
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Don't have high expectations
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Of the 10 months I was under Brian burgers care I saw him a total of three times. One of which was only because the nurse that I know there insisted that he see us. You are not allowed to talk to the doctor. During the 2 1/2 months that are pregnancy consisted of he canceled appointments that were previously set to talk with him. Different nurses called me all of the time and everyone contradicted each other. No one ever knew who I was or why they were calling me. Does anyone look at a chart there?
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
Before beginning any IVF treatments Berger ordered us do blood tests, semen analysis and hysterosalpingogram to see how my Fallopian tubes were. Blood test came back good and tubes were open. At our follow up he said my husband had low morphology and that there is nothing to help that. Suggested we do anywhere from 1 to 3 IUI's then IVF.
We did two IUI's - first one failed second was a chemical pregnancy. There was nothing done after these. No additional testing. No uterine exams. We proceeded with IVF cycle which we did egg retrieval process, freeze all with Pre genetic screening, and implant. Dr Berger used estrogen pills and patches as well as progesterone in oil and crinone. My lining was a problem as it wasn't getting thick enough but Berger never increased my dosage or checked my uterus. Just eventually said it was layered enough but never reached 8mm. After an abnormal pregnancy and miscarriage at 8 1/2 weeks my HCG levels were going down very slow - only thing done here was blood tests. I found out after I left Boston IVF that there was fluid in my lining. That was never brought to my attention at Boston IVF.
Describe your experience with the nursing staff at Boston IVF.
The only reason I kept my sanity with the nurses at Boston IVF was because I knew Dr Bergers nursing assistant and could text or call her with all my questions when they went unanswered. Other people wouldn't be that lucky.
The nursing staff is young and they have high turnover. There were different nurses calling all of the time from Quincy and Waltham. They get agitated with questions and ALL of them contradict what the other says and what the Doctor says. When they call it's as if they don't even bother to open your file beforehand. They call and ask about procedures you didn't have, they call with results and don't even know why you were in for that appointment, they misplace documents, they forget to make your appointments and they lack compassion in every sense.
Describe your experience with Boston IVF.
Strengths: they call when they say they will
Weaknesses: take time to get insurance approval, takes weeks for an appointment with the doctor if THEY decide you can even have one, unorganized, lack compassion, contradict each other, it's run like a factory.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Covered by insurance.
Insurance approvals took a while.
They didn't willingly offer information if it required you to pay out of pocket. I think all options should be presented and the patient should decide if they want to pay for it or not
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
The doctor made it known that he doesn't promote multiple embryo transfer as there are risks involved. One of the NP's also have us a lecture on why not to do multiple embryo transfer. When we were approved by insurance for single embryo transfer I asked the financial coordinator if it doesn't work can we implant 2 next time - she said no. I then asked if my husband and I were willing to pay for a second embryo to be implanted could we do that and the financial coordinator said no. After our single embryo miscarriage I found out this was not true. We are absolutely entitled to pay out of pocket for embryo transfers.
I cannot say enough positive feedback about Dr. Berger. He is a brilliant MD who respects all of his patients. He has been compassionate to both my wife and I throughout this heartbreaking journey of infertility. He stood by us when we decided to fight our insurance company for IVF coverage (since this was an infertility issue and not just because we lacked sperm) after a heartbreaking year of trying to conceive. He was also so supportive and positive after we suffered a miscarriage.
I typically speak with Kayla or Allison [nurses at Boston IVF] and they are both fantastic. They are knowledgeable and compassionate. Typically, if I am calling them it's because I need something and they are always so understanding. They always call you back and never seem to be rushed or annoyed by my many questions. There is a PACU nurse named Kris, that is an exceptional nurse and such a gift to the practice. She is also so compassionate and clearly chose the right field to practice in.
How was your experience with Brian Berger at Boston IVF?
I cannot say enough positive feedback about Dr. Berger. He is a brilliant MD who respects all of his patients. He has been compassionate to both my wife and I throughout this heartbreaking journey of infertility. He stood by us when we decided to fight our insurance company for IVF coverage (since this was an infertility issue and not just because we lacked sperm) after a heartbreaking year of trying to conceive. He was also so supportive and positive after we suffered a miscarriage.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
If you are contemplating a consult or even a second opinion, I would highly recommend seeing Dr. Berger. I see that others say he can run behind schedule, just plan for the time. Once in the room with him, you will have his undivided attention. That is much more important to me than someone running on time. I expect that from routine visits but not from something as emotional as a visit with your RE.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr. Berger is a kind and compassionate physician. He definitely treats you like a human and remembers you both on the phone and in person. Although the center is busy, I have never felt "like just another number"
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Kayla)
I typically speak with Kayla or Allison and they are both fantastic. They are knowledgeable and compassionate. Typically, if I am calling them it's because I need something and they are always so understanding. They always call you back and never seem to be rushed or annoyed by my many questions.
There is a PACU nurse named Kris, that is an exceptional nurse and such a gift to the practice. She is also so compassionate and clearly chose the right field to practice in.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Everything was covered by insurance after I completed 6 IUI that was out of pocket
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We did eSET for the 1st 2 transfers as it was required by BCBS of MA. We would have done 2 embryos after the first transfer failed and he supported that.
Although he [Dr. Brian Berger] wasn't the most assessable person comma when I did schedule appointments, whether by phone or in person, he took an incredible amount of time to answer my questions in detail. One of the things I loved about him is his bedside manner. The compassion he showed always put me at ease no matter what I was asking or the difficulty of the explanation. I wish I could say the same for his staff which I thought should be completely replaced they're so bad! This mainly applies to the extended staff at the Waltham Clinic. Other than the lab staff, and the wonderful woman at the front desk, the rest really didn't have a clue about my treatment plan and consistently gave me wrong directions. I had to take my treatment and my knowledge of the process sees into my own hands time and time again.
After I had arranged for a known donor for sperm, Sharon [at Boston IVF] left me a terrible message that broke my heart. I played the message 5 times because it was so confusing. She told me that my donor was approved and that we could move forward with the process. Then in the second breath, she said that the donor was not approved by the FDA because he's gay and lives in a European country where they have mad cow disease. So I wasn't sure what to think and was panicked because I had just flown this man over and paid for all of his testing. I felt like the information she shared with me should have been provided in advance of all of the expenditures. When I called her to ask for an explanation, it was inadequate and she didn't understand in the least what a confusing and upsetting situation she created. I immediately asked her to be removed from my care team.
How was your experience with Brian Berger at Boston IVF?
By all means, Dr. Brian Berger is one of the leading infertility practitioners out there. I was thrilled that he took on my complicated case as a single woman who went through early menopause and would need to use both donor egg and donor sperm in order to have a child. Although he wasn't the most assessable person comma when I did schedule appointments, whether by phone or in person, he took an incredible amount of time to answer my questions in detail. One of the things I loved about him is his bedside manner. The compassion he showed always put me at ease no matter what I was asking or the difficulty of the explanation. I wish I could say the same for his staff which I thought should be completely replaced they're so bad! This mainly applies to the extended staff at the Waltham Clinic. Other than the lab staff, and the wonderful woman at the front desk, the rest really didn't have a clue about my treatment plan and consistently gave me wrong directions. I had to take my treatment and my knowledge of the process sees into my own hands time and time again.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Be prepared to spend more than you budgeted! Boston IVF is terrible at giving accurate numbers on ehat you'll spend and I am now double what I had budgeted. But with 9 frozen, high quality embryos, I have to keep going.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
I can't count how many times the nursing staff and donor staff gave me inaccurate directions based on premenopausal women. Things like "let us know when your next period is" so we can move to the next step in the process, when I haven't had a period in over 4 years. It made it feel incredibly impersonal.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
After many rounds of IUI with another doctor, I went through early menopause and needed to consider other options. From the first time I met with Dr. Berger, he laid out the options and consistently worked with me to choose the best one for my situation. My diagnosis with pre ovarian failure and donor egg donor sperm with a fresh transfer is what we did the first time around. I have nine Frozen embryos and dr. Berger will be doing my next transfer next week.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Sharon)
After I had arranged for a known donor for sperm, Sharon left me a terrible message that broke my heart. I played the message 5 times because it was so confusing. She told me that my donor was approved and that we could move forward with the process. Then in the second breath, she said that the donor was not approved by the FDA because he's gay and lives in a European country where they have mad cow disease. So I wasn't sure what to think and was panicked because I had just flown this man over and paid for all of his testing. I felt like the information she shared with me should have been provided in advance of all of the expenditures. When I called her to ask for an explanation, it was inadequate and she didn't understand in the least what a confusing and upsetting situation she created. I immediately asked her to be removed from my care team.
Describe your experience with Boston IVF.
Most of my testing was done at Waltham IVF. For the most part, the testing is readily available and at convenient times. All blood tests are done in the morning and unfortunately, the clinic is located in a place where rush hour traffic impacts the ability to get there on any weekday. Not only did I have to go in every 3 days for pregnancy tests, but when my pregnancy didn't work out I had to keep going back for HCG tests. So every morning this took hours out of my day. I finally asked if there was any way that I could get a simple blood test at my local doctors office or anywhere else. Again, I had to manage my own care and ask to use Quest Diagnostics for my blood test. It ended up that there is an office one block from my house and I could have saved so much time by going there in the first place. Another time, I was told by my donor coordinator to "come in for labs." So when I got there and signed in, I wasn't sure which box to check for testing. I wasn't sure if it was blood, ultrasound, ETC. So every time somebody came out and saw my name on the list with no check box, they ignored me. I sat there for an hour with no one checking the records to see what kind of test I needed. It was woefully inadequate and completely unprofessional.
Describe the costs associated with your care under Brian Berger at Boston IVF.
When I made the decision to move ahead with treatment, I told Dr. Berger that my goals were to spend $25,000 and to attempt the process three to four times. At this point, it has cost me twice as much and I've only gone through a fresh transfer one time with a pending frozen transfer scheduled for next week. No one at the clinic seem to be able to give me an accurate breakdown of costs at any point during my treatment even though I asked for it. And the information they provided was not laid out in a sensible way and did not take into consideration unique circumstances. My donor egg process was the part that was so much more expensive than I ever could have imagined. Boston IVF never gave me a realistic expectation of this additional cost .
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
As a single woman, the clinic I highly encourage me to only transfer one at a time for "social" reasons. They actually asked me what I would do with two children! It was offensive. In addition, when I asked about increased chances of having one child by transferring two embryos, they couldn't give me any statistics. This may be true of any doctor and not just Boston IVF.
What specific things went wrong at Boston IVF?
Failed to call with results
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
I've already mentioned the impersonal care and specific mistakes I felt like the clinic made. One of my biggest issues is that I never knew who was in charge of my care and which office to call. One time I got transferred 4 times back and forth between Waltham and South Shore. It was incredibly frustrating. Also, no one could give me an explanation about what to expect for my HCG numbers to reset to normal. I found the staff to be very limited in their knowledge, or if not limited in their knowledge, Limited in their willingness to explain the situation with any depth. Just know that you are going to have to really take control of your own care if you go to Boston IVF. Every interaction I had with dr. Berger was amazing, but love the majority of interactions I had with his staff were unsatisfactory. Unfortunately, my fertility acupuncturist tells me that this is the case with all of the clinics in the Boston area. Very poor customer service for the high price of treatment.
Brian Berger is an exceptional physician and an even better person. During our visits, Dr. Berger always presented with confidence in his ability to give us our baby. He explained complicated medical terminology in a way my husband and I never felt overwhelmed by. Although he can run late for his appointments, know that he is giving the same care to all his patients...Dr. Berger always made my husband and I feel like his only patients. He would answer questions I didn't know I had by explaining every aspect of our fertility journey in detail.
The clinic [Boston IVF] is great from the receptionist, to the medical assistant, sonographer, to the physicians...The nursing staff was great and always professional. I always felt they were prompt in returning phone calls, and thorough in their explainations (medication dosage, etc)...With Massachusetts being a state that mandates fertility coverage, we were only responsible for copayment...If you are lucky enough to be able to work with Dr. Berger be prepared for appointments to run behind.
How was your experience with Brian Berger at Boston IVF?
Brian Berger is an exceptional physician and an even better person. During our visits, Dr. Berger always presented with confidence in his ability to give us our baby. He explained complicated medical terminology in a way my husband and I never felt overwhelmed by. Although he can run late for his appointments, know that he is giving the same care to all his patients.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Dr. Berger is the best in his field. He will think outside the box and do everything he can to get you your baby.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr. Berger always made my husband and I feel like his only patients. He would answer questions I didn't know I had by explaining every aspect of our fertility journey in detail.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
I was 32 during my fresh cycle. I stimmed for 12 nights. I took Gonal-F and low dose HcG. Midway through, my dosage of Gonal decreased. The last four nights of stims I was on ganirelex to prevent ovulation. I triggered with Ovidrel. They were able to retrieve 16 eggs, 12 fertilized and 5 made it to day 5.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Allison )
The nursing staff was great and always professional. I always felt they were prompt in returning phone calls, and thorough in their explainations (medication dosage, etc).
Describe your experience with Boston IVF.
The clinic is great from the receptionist, to the medical assistant, sonographer, to the physicians. If you are lucky enough to be able to work with Dr. Berger be prepared for appointments to run behind.
Describe the costs associated with your care under Brian Berger at Boston IVF.
With Massachusetts being a state that mandates fertility coverage, we were only responsible for copayment.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
Dr. Berger was willing to listen to us in regards to transferring two embryos each time.
The wait to see him [Dr. Berger] is always an hour at least, but when you're with him you get the sense that he's very engaged in the conversation and not rushed...You only get to see Dr. Berger at your initial consult and then again after the retrieval to get results. There's a long wait but when you're with him, he takes his time and you don't feel rushed. It's just hard not to feel like a number - you can tell they do this day in and day out and the info can be really overwhelming - if you don't advocate for yourself you could get lost in the system.
You have a main nursing line [at Boston IVF] you call with many nurses calling back. All were nice, but some were more patient and compassionate than others...2nd round is about $17,500 plus meds and genetics...Weaknesses - Dr. Berger has a busy schedule so you sometimes have to wait weeks to see him and appointments are sometimes by phone vs. in person. Long waits to see him as well - the 2 times we've gone it's been over an hour wait. Strength Dr. Berger created the protocol we were assigned to so you know you're in good hands. He's very patient while you're with him and kind. He's optimistic but doesn't give false hope.
How was your experience with Brian Berger at Boston IVF?
We came to Dr. Berger after finding out that MGH was closing their lab in December 2016 which would have delayed our first treatment cycle. We found Dr. Berger to be very informative and more encouraging than Dr. Toth had been. The wait to see him is always an hour at least, but when you're with him you get the sense that he's very engaged in the conversation and not rushed.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Come prepared and do your research - ask lots of questions and leave the office asking "what is next". Ask about the protocols that they're recommending and what alternative there are. Ask about the medications and what each one does and ask about the treatment plan, how often you'll be in monitoring, what to expect at the retrieval and next steps. Ask whether genetic testing is worth it. Just ask...
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
You only get to see Dr. Berger at your initial consult and then again after the retrieval to get results. There's a long wait but when you're with him, he takes his time and you don't feel rushed. It's just hard not to feel like a number - you can tell they do this day in and day out and the info can be really overwhelming - if you don't advocate for yourself you could get lost in the system.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
Start with Estradiol and then injections start- Gonal F, HCG, Cetrotide, Ovidrel
Leutal Estrogen Protocol - FSH
Describe your experience with the nursing staff at Boston IVF.
You have a main nursing line you call with many nurses calling back. All were nice, but some were more patient and compassionate than others.
Describe your experience with Boston IVF.
Weaknesses -
Dr. Berger has a busy schedule so you sometimes have to wait weeks to see him and appointments are sometimes by phone vs. in person. Long waits to see him as well - the 2 times we've gone it's been over an hour wait.
Strength
Dr. Berger created the protocol we were assigned to so you know you're in good hands. He's very patient while you're with him and kind. He's optimistic but doesn't give false hope.
Describe the costs associated with your care under Brian Berger at Boston IVF.
insurance covered our first round. 2nd round is about $17,500 plus meds and genetics
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
It was unknown why we couldn’t conceive after blood tests and semen analyses, but he [Dr. Brian Berger] suggested continuing with IVF to see if it would work...We only saw him a few times and mostly met with others, but they were all very nice...He was wonderful to speak with and was helpful in answering all of our questions and concerns... We were a little confused later on once we were pregnant that we were always in visiting with another female doctor Who ended up giving us misinformation about a possible miscarriage .
doctor [at Boston IVF] informed us at our 10 week ultrasound we would be having a miscarriage in the coming days, with an explanation of why. She also advised that we cancel our meet and greet scheduled at our chosen hospital for delivery, since it might be too emotional with the impending miscarriage. At our 11 week ultrasound all was well and she reacted as if the news the previous week had not completely shattered our spirits. We quickly scheduled an appointment for the next week with our chosen hospital for a second opinion (our own comfort and a recommendation by her). Their own ultrasound showed what BIVF had seen; however, they emphasized that it did not indicate a miscarriage and would have never caused a patient concern over what they saw.
How was your experience with Brian Berger at Boston IVF?
He was wonderful to speak with and was helpful in answering all of our questions and concerns. We were a little confused later on once we were pregnant that we were always in visiting with another female doctor Who ended up giving us misinformation about a possible miscarriage .
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Trust him because they know what they are doing
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
We only saw him a few times and mostly met with others, but they were all very nice
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
It was unknown why we couldn’t conceive after blood tests and semen analyses, but he suggested continuing with IVF to see if it would work.
Describe your experience with your nurse at Boston IVF.
Caring and helpful
Describe your experience with Boston IVF.
I wish we had a better idea of what our first visit would look like and that there was more communication as to why our first meeting was almost two hours after our scheduled appointment time. We saw people going in and out consistently (ultrasounds and blood test patients) not understanding why we weren’t going in and they were. When finally called in we were made aware of a medical emergency requiring his attention which delayed our appointment. I would’ve appreciated more communication from staff making us aware of the functions of the office rather than letting us sit, crying, nervous and unsure of our decision to be there.
Describe your experience with your monitoring appointments at Boston IVF.
Living on Cape Cod my option was to have blood draws at one location and ultrasounds at another, between 8-9am, first come first serve. There was often two or fewer ahead of me. This location was a half hour from my house and 45 minutes from my work in Truro. Weekends my only option was a two hour drive to Waltham.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Insurance covered most expenses
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We weren’t given an option; however, we would not have chosen a multiple transfer.
What specific things went wrong at Boston IVF?
Lost paperwork
Failed to call with results
Failed to order appropriate test
Failed to send your chart to another clinic
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
Another doctor informed us at our 10 week ultrasound we would be having a miscarriage in the coming days, with an explanation of why. She also advised that we cancel our meet and greet scheduled at our chosen hospital for delivery, since it might be too emotional with the impending miscarriage. At our 11 week ultrasound all was well and she reacted as if the news the previous week had not completely shattered our spirits. We quickly scheduled an appointment for the next week with our chosen hospital for a second opinion (our own comfort and a recommendation by her). Their own ultrasound showed what BIVF had seen; however, they emphasized that it did not indicate a miscarriage and would have never caused a patient concern over what they saw. Additionally, we found that our OB did not receive all of our paperwork after some requests.
Dr. Berger is very knowledgable about IVF and treatment protocols...was very personable and empathetic during phone calls. He always made time to address my questions and concerns...prescribes low dose HcG (30-40 units) gonal f (300-450 units) and cetrotide...worked with him for two IVF cycle
Boston IVF is very regimented and not open to change...are an efficient company...are overpopulated; one morning I had to wait over an over for blood work...Angel was an angel...made me me feel at ease during the process...was well organized and very good at explaining instructions and answering questions.
How was your experience with Brian Berger at Boston IVF?
Dr. Berger is very knowledgable about IVF and treatment protocols. He and his nurses are very good at calling and explaining the protocol and cycle instructions. I worked with him for two IVF cycles after the first cycle he made some adjustments to improve my odds for success. I was able to get my desired number of embryos.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Book as early as you can because he is always very booked. Use the patient portal to monitor your cycle results.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr. Berger was very personable and empathetic during phone calls. He always made time to address my questions and concerns.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
Dr. Berger prescribes low dose HcG (30-40 units) gonal f (300-450 units) and cetrotide. These doses will depend on your FSH, and number of follicles. He also does estrogen priming.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Angel Chan)
Angel was an angel. She made me me feel at ease during the process. She was well organized and very good at explaining instructions and answering questions.
Describe your experience with Boston IVF.
Boston IVF is very regimented and not open to change but they are an efficient company and they seem to have a formula that works well for them. They are overpopulated; one morning I had to wait over an over for blood work. I think being organized and on top of things will help.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Each cycle is about 20k.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We met Dr. Berger after several failed ivf rounds under care of a different doctor, when we were nearing the end of our rope in terms of our ability to keep trying for a family. We had been told that donor eggs were the only option, but wanted to try one last time with my eggs. He reviewed our case thoroughly and led us through a revised protocol with best chances for success with my own eggs. Ultimately, our first cycle with Dr.Berger was not successful, but our second cycle used donor eggs and went wonderfully - I am now holding our miracle baby in my arms thanks to Dr.Berger!!
[Boston IVF has] Very attentive and compassionate care, from the early morning blood draws through egg retrieval and transfer. Even though I saw different providers each time I felt I received good quality care consistently...Dr. Berger listened to my husband’s and my experience with previous failed ivf cycles and was compassionate in discussing our care options moving forward...our second cycle used donor eggs and went wonderfully - I am now holding our miracle baby in my arms thanks to Dr.Berger!!
How was your experience with Brian Berger at Boston IVF?
We met Dr. Berger after several failed ivf rounds under care of a different doctor, when we were nearing the end of our rope in terms of our ability to keep trying for a family. We had been told that donor eggs were the only option, but wanted to try one last time with my eggs. He reviewed our case thoroughly and led us through a revised protocol with best chances for success with my own eggs. Ultimately, our first cycle with Dr.Berger was not successful, but our second cycle used donor eggs and went wonderfully - I am now holding our miracle baby in my arms thanks to Dr.Berger!!
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Don’t be afraid to ask questions and request details of the treatment plan he suggests and why he thinks it would work best for you.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr. Berger listened to my husband’s and my experience with previous failed ivf cycles and was compassionate in discussing our care options moving forward.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
We ended up pursuing an egg donor cycle because of my diminished ovarian reserve and poor egg quality. The first egg donor cycle was successful and we welcomed our baby in September!
Describe your experience with your nurse at Boston IVF.
Very friendly and attentive
Describe your experience with Boston IVF.
Very attentive and compassionate care, from the early morning blood draws through egg retrieval and transfer. Even though I saw different providers each time I felt I received good quality care consistently.
Describe the costs associated with your care under Brian Berger at Boston IVF.
Covered by insurance for the most part thankfully.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
I appreciated that he was open to multiple embryo transfer if I preferred that.
Dr. Berger has a great reputation. People are going to continue to see him because they *have to* however, it would make the patients life and experience better if we were treated more like humans vs. a number....Only communicates when it's required by insurance. After 5 IVF cycles with him, I did not even receive a "congratulations" after becoming pregnant and "graduating" the clinic....maximum stimulation medication on 3 fresh cycles and 1 frozen cycle. My last and successful (with twins) cycle
People will go here [Boston IVF- South Shore] because they have to. Convenience plays a huge factor in IVF treatments, especially when you go for daily ultrasounds and blood work. However, they have a huge opportunity to be more personable and improve the experience for the patient....You have no set nurse. It wasn't always this way as I have been a patient since 2012. I have had nurses mis-calculate my cycle and miss medications. Nurses are not personable and you are just a number to them.
How was your experience with Brian Berger at Boston IVF?
Dr. Berger has a great reputation. People are going to continue to see him because they *have to* however, it would make the patients life and experience better if we were treated more like humans vs. a number.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
He's good at what he does however don't expect him to be personable.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Only communicates when it's required by insurance. After 5 IVF cycles with him, I did not even receive a "congratulations" after becoming pregnant and "graduating" the clinic.
Describe the protocols Brian Berger used in your cycles at Boston IVF and their degree of success.
maximum stimulation medication on 3 fresh cycles and 1 frozen cycle. My last and successful (with twins) cycle was when I brought up going on lovenox for unexplained miscarriage. This was the cycle that worked. We did 3 fresh and 2 frozen in total with Dr. Berger.
Describe your experience with the nursing staff at Boston IVF.
Nurse of the day? You have no set nurse. It wasn't always this way as I have been a patient since 2012. I have had nurses mis-calculate my cycle and miss medications. Nurses are not personable and you are just a number to them.
Describe your experience with Boston IVF.
People will go here because they have to. Convenience plays a huge factor in IVF treatments, especially when you go for daily ultrasounds and blood work. However, they have a huge opportunity to be more personable and improve the experience for the patient.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
We have always transferred 2 embryos except one time we only had one. Dr. Berger was fine with it given my history.
What specific things went wrong at Boston IVF?
Failed to call with results
Provided conflicting information
Failed to convey critical information
Describe the specific things that went wrong at Boston IVF.
I have had a nurse miscalculate my cycle, communicating the wrong start date for medication.
I have had to call back multiple times to schedule or change appointments.
I felt like a human because the doctor [Dr. Berger] was very sympathetic to what I was going through and had high hopes for a successful round of ivf...I didn’t see him much but when I did he was very kind and easy to talk to...He went over everything that was going to happen with the ivf...I requested to transfer two in hopes of a higher chance of pregnancy and I ended up with twins!!...
I can’t think of any weaknesses the clinic [Boston IVF] is juts great. Strengths they are very quick to respond to call backs, if you are having a problem they can almost always get you in that same day, everyone is so friendly!...Every time I called with a question they [nurses] would answer right away. If they were unsure of something they would call me back by the end of the day. I never had to wonder what wa going on because they were so open and upfront with me.
How was your experience with Brian Berger at Boston IVF?
I didn’t see him much but when I did he was very kind and easy to talk to. He was very positive that I would really benefit from a round of ivf. He went over everything that was going to happen with the ivf.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Trust him. I’m sure women going through infertility issues think this isn’t going to work either it’s just going to be a way for the doctor to get money. But it’s not it’s really works it gives you hope of haven’t a family.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
I felt like a human because the doctor was very sympathetic to what I was going through and had high hopes for a successful round of ivf
Describe your experience with the nursing staff at Boston IVF.
Every time I called with a question they would answer right away. If they were unsure of something they would call me back by the end of the day. I never had to wonder what wa going on because they were so open and upfront with me.
Describe your experience with Boston IVF.
I can’t think of any weaknesses the clinic is juts great. Strengths they are very quick to respond to call backs, if you are having a problem they can almost always get you in that same day, everyone is so friendly!
Describe the costs associated with your care under Brian Berger at Boston IVF.
My husbands insurance did not pay for any fertility treatments so we had to wait another year for open enrollment with my job. Once that was taken care of i has $10,000 for treatment and $10,000 for medications but it was only once per lifetime. Once I ran out I would have to pay out of pocket.
Describe Brian Berger's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Boston IVF.
I requested to transfer two in hopes of a higher chance of pregnancy and I ended up with twins!!
I once went into Dr. Berger's office with a list of 45 questions and he went through all of them. A few times I was anxious in between appointments and he spoke to me by phone.
I adored my nurse Kate. She was so on top of things and was extremely organized and timely with giving me instructions and information.
How was your experience with Brian Berger at Boston IVF?
Dr. Brian Berger is a brilliant mind, exceptionally skilled physician, compassionate caregiver, and simply the ONLY doctor to see if you are seeking fertility treatment in the Boston area. Dr. Berger would spend hours in person and by phone explaining things to me over and over to make sure I understood. He always would talk about next steps so I could know that if one thing didn't work, he was thinking about what to do next. I felt that he cared about me and my mindset as well as my results. He is probably the smartest person I have ever met without him having a bit of an ego. He is truly caring and you can tell how deeply passionate he is about helping women conceive. His nurse and the entire team at Boston IVF is phenomenal. Do not go anywhere else if you live in MA.
What's one piece of advice would you give a prospective patient of Brian Berger at Boston IVF?
Bring a list of questions. He will go through it with you. Don't be afraid to ask him anything.
During treatment, were you treated like a number or a human with Brian Berger at Boston IVF?
Dr. Berger was extremely patient explaining everything to me. I once went into his office with a list of 45 questions and he went through all of them. A few times I was anxious in between appointments and he spoke to me by phone. Mostly, I felt like he was really committed to my success and really cared about my outcomes.
Describe your experience with your nurse at Boston IVF. (Assigned nurse: Kate)
I adored my nurse Kate. She was so on top of things and was extremely organized and timely with giving me instructions and information. She was very reassuring times when I was stressed and upset. She always called back immediately.