Rated 9
Strongly recommend: 80%Neutral: 8%Don't recommend: 12%9
80% strongly recommend
18 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.3
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.7
5.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.4
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Medical College of Wisconsin
Residency
Massachusetts Medical School
Fellowship
University of North Carolina, Chapel Hill

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Brianna Schumacher works in 3 offices at

Shady Grove Fertility Pennsylvania
Rated 9.1
Strongly recommend: 75%Neutral: 17%Don't recommend: 7%9.1

Explore Clinic
Chesterbrook
945 Chesterbrook Boulevard
Chesterbrook, PA 19087
Center City
1515 Market Street
Center City, PA 19102
Philadelphia
1515 Market St
Philadelphia, PA 19102
Show 1 more

18 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2023, Successful
NPS
10
NPS
10
Age 30
1 IVF
Tubal Blockage
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Brianna Schumacher] goes above and beyond for all her patients...Sits down with you to go over what is causing the infertility provides all information with facts and shows how to move forward. I had a tube blocked and she recommended a surgery and if both were bad to remove both, and my percentage would go up for a success ivf transfer, and man was she right
The clinic is amazing!!! Everyone that works at Shady Grove Fertility in Chesterbrook is above and beyond...front desk staff to the nurses to the doctors it is all around great. Be prepared to spend a lot of time there when going through your process...clean office and everyone is so kind!!
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
I cannot express how amazing Dr. Schumacher is. Starting this process we were between 2 fertility clinics and after meeting her, I knew instantly she was the one. She goes above and beyond for all her patients. Sits down with you to go over what is causing the infertility provides all information with facts and shows how to move forward. I had a tube blocked and she recommended a surgery and if both were bad to remove both, and my percentage would go up for a success ivf transfer, and man was she right!! She also went the extra step to recommend who to see to get this done and now that person is my OBGYN!! She would consistency send emails after every little update and it made me feel like okay I am more than just another patient. She was the one to call me to tell me I am pregnant from my BETA results and we both were yelling on the phone. The personal connections are there with her and she cares about her patients!! SHE IS THE BEST OF THE BEST!
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Just be open to anything and be optimistic - I know thats hard but trust me when I say it helps you get through. Each appointment I was making jokes with everyone and getting to know everyone because it helped!
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher consistently treated me almost like I was her only patient! It was always more than just another patient. She sends email updates personally and responds if you have questions, she did my egg retrieval, transfer and ultrasounds! A lot of times you just get the PA that is working but she always checked when I was in to give me that extra care!
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
I did IVF! I had a tube blocked and needed to get a surgery to remove the tube. She recommended if both tubes looked bad to my surgeon (who she recommended) then to take both. They ended up taking both. I continued all the plans to come with IVF and had 4 frozen embryos! We transferred one and I told Dr. Schumacher to pick whatever one looks best I don't care about gender and she did that and it was successful! :) She also was the one to do my egg retrieval, and transfer!
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Nikki)
Nikki and all other staff on my team was BEYOND AMAZING. there was time where they would give me news on the phone and I would be cheering and they would be cheering with me or I would be upset and they would be there for me. Thats what you want!
Describe your experience with Shady Grove Fertility Pennsylvania.
The clinic is amazing!!! Everyone that works at Shady Grove Fertility in Chesterbrook is above and beyond!!!! From the front desk staff to the nurses to the doctors it is all around great. Be prepared to spend a lot of time there when going through your process. It is a really cute and clean office and everyone is so kind!!
Describe the costs associated with your care under Brianna Schumacher at Shady Grove Fertility Pennsylvania.
I had Progyny insurance with my work.
Describe Brianna Schumacher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Pennsylvania.
I have none.
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
6
NPS
9
Age 29 - 30
1 IVF
Male Factor
European
Graphic Designer
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Successful
She [Dr. Schumacher] is very knowledgeable and walked us through everything, allowing time for and answering all questions we had. We rarely saw her and only saw her for our consultation, follow-up, and egg retrieval. We were very happy with her but had we had a different diagnosis/ didn’t have success we probably would have preferred a doctor who was easier to reach- I tried emailing her a few times with no response...
The nursing staff [Shady Grove Fertility Pennsylvania] is AMAZING- they are the reason we are so happy with our care at Shady Grove. Everyone is pleasant, knowledgeable and great at communicating...The only criticism I have is I think it’s hard to contact your doctor and I think it’s just the format of the clinic and not the specific doctor’s fault. Everybody is wonderful, appointments run on time, your concerns are always taken seriously, they make navigating everything (meds, insurance, testing, finances) so easy...
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
We loved Dr Schumacher when we first met her. She is very knowledgeable and walked us through everything, allowing time for and answering all questions we had. We rarely saw her and only saw her for our consultation, follow-up, and egg retrieval. We were very happy with her but had we had a different diagnosis/ didn’t have success we probably would have preferred a doctor who was easier to reach- I tried emailing her a few times with no response. But that could possibly not be her fault but the way the clinic is structured- my emails weren’t very dire so I brushed it off. I don’t think she would be the right fit for a person who needs constant communication with their doctor. All in all we were very happy with Dr. Schumacher and would recommend her.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
She’s wonderful but don’t expect to see/ hear from her often.
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
Our case was straight forward- I don’t remember the exact protocols but they seemed pretty standard and appropriate for us.
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Yes but forget who!)
The nursing staff is AMAZING- they are the reason we are so happy with our care at Shady Grove. Everyone is pleasant, knowledgeable and great at communicating. The doctors are wonderful but the nurses are who will keep us coming back to Shady Grove and recommending them to people.
Describe your experience with Shady Grove Fertility Pennsylvania.
The only criticism I have is I think it’s hard to contact your doctor and I think it’s just the format of the clinic and not the specific doctor’s fault. Everybody is wonderful, appointments run on time, your concerns are always taken seriously, they make navigating everything (meds, insurance, testing, finances) so easy.
Describe the costs associated with your care under Brianna Schumacher at Shady Grove Fertility Pennsylvania.
We did the shared risk program which we think was a fair price. It’s always going to be expensive and we were prepared for that.
6
Doctor
Brianna Schumacher
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
1 of 5
9
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
0
NPS
2
Age 46 - 47
Diminished Ovarian Reserve
Poor Egg Quality
Uterine Fibroids
European
Income $100K - $199K
Consultant
3rd of 3 Docs
2 IUI With Other Docs
Donor Eggs With Other Docs
Donor Sperm
Doesn't Recommend
Doesn't Recommend
Unsuccessful
[Dr. Schumacher's] excitement over 2 embryos that resulted was also inappropriate. Only when those embryos were found to be abnormal did she approach the situation with the appropriate gravity...she apologized for not following her standard protocol in advising me to select a donor that had already been used by Shady Grove and that they knew would have good results. She did not know why she had failed to advise me since she said that was her standard protocol with patients.
I never really understood who to contact for what [at Shady Grove Fertility] and at what point the doctor came back into the picture...Working with her [Dr. Schumacher] team felt very impersonal and confusing...being handed off from one person to another with no crossover, essential checks and balances got lost. Ultimately, I lost 30K because of the lack of accurate information and the lack of attention to the process as a whole.
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
In our initial visit, she made the complex topic of infertility and IVF very clear. She gave me her time, details, and sketched out diagrams, more than the two other fertility centers I had been to previously. With Brianna, I felt I would get the time and care you would expect given the nature and price tag of the treatment. She described how easy it would be to get plenty of healthy embryos with a Shady Grove egg donor. They had excellent and thoroughly evaluated egg donors. Just pick one of their fantastic egg donors and a sperm donor and voila! She was so confident about how easy it was to make healthy embryos with Shady Grove’s expertise and one of their egg donors. I saw very little of Dr. Schumacher after that appointment. I received a long list of items to complete and a few folks that were supposed to walk me through the process. It took me 6 months. I never really understood who to contact for what and at what point the doctor came back into the picture. One of the times I did see her, she said to work with her team, and they would handle everything and make sure I got what I needed. Working with her team felt very impersonal and confusing, and as it turned out, I was never getting all of the information I needed. And being handed off from one person to another with no crossover, essential checks and balances got lost. Ultimately, I lost 30K because of the lack of accurate information and the lack of attention to the process as a whole. Here are the details – I went with a 1:1 egg donor cycle with a 25-year-old Shady Grove egg donor. I had insurance for 2 transfers, and I planned on using it. All in all, it cost ~30K. And Shady Grove received about another 30K from my insurance company. The result: Instead of 18+ eggs retrieved, there were only 9. Only 4 were mature eggs. Those eggs resulted in 2 embryos with chromosomal abnormalities. 1 with Downs syndrome and 1 with Klinefelter’s (XXY). I was told to expect 8-12 mature eggs from a 1:1 pairing. This donor was originally a 1:3 that I asked to be converted to a 1:1. From that, they would expect 4-6 healthy embryos, worst case. Ideally, I could expect 6 or more. Dr. Schumacher was overly excited about the embryo with an AA rating (prior to PGS testing) and wanted me to be excited. She did not tell me the rating of the other one, even though I asked. I was not ready to get excited because most people who can do a simple internet search know that the rating does not correlate to the chromosomal health of the embryo. She should have counseled me to be cautiously optimistic until the results came back. Even in the beginning, she was advising me that I didn't have to do PGT-A testing because there normally weren't any problems with a 25-year old's eggs. I felt that Dr. Schumacher's advice, process, and attitude were reckless. She neglected our discussion that I am 47 years old, maybe had a chance left, and did not have any more money to try again. Had she considered that she would have been involved with the selection of a donor and advised me appropriately. I was never told that a 1:1 pairing “could go wrong.” They sold it to me as a guarantee. Hence, why I chose to spend the 20K for a 1:1. Nor was I told by the financial department or Dr. Schumacher that there is a guarantee with a 1:3 pairing of 4 mature eggs or your money back. When I asked, "So you can pay 10K and end up with nothing?" Heather’s response was, "Yes." This is incorrect. If you don't receive 4 mature eggs, you get your money back. If anything, the financial department’s job is to make sure you completely understand all the financial aspects of the contract. Prior to payment to secure my donor, I had several back and forth emails with Finance about how their documentation was confusing. There is no guarantee with a 1:1 pairing. Shady Grove just said - sorry we were wrong about this donor. It happens sometimes. And they accept no responsibility for requiring you to select from the egg donor list that they have hand-picked and evaluated. Shady Grove told me these details only after things went wrong. It took 2 weeks for Dr. Schumacher to call me with the PGT-A results. For 2 additional weeks, I did what she told me to do – be excited that there were 2 healthy embryos. She sent me an email with multiple exclamation points about how I should go out and enjoy the sun. “I just checked on your embryos and it looks like we have one BEAUTIFUL embryo frozen for you today (AA - the highest grade!). We have 2 more that we are still going to watch for 2 more days. :) Let me know if you have any questions!!!! Otherwise, have a great day! Enjoy this sunshine and warm weather - it's sooo nice out!” Finally, we connected so she could confirm that Shady Grove had set fire to my 30K. There were no healthy embryos. The AA rating embryo was found to have Down’s Syndrome. They have offered that if I pay an additional $38K, we can start over, and Dr. Schumacher will be personally involved this time. To be fair, this does include transfers. However, it means I won’t be able to use my insurance. She will review the donors with me to ensure that we are successful. We will only select from donors that have been used before and have produced healthy results. When I asked Dr. Schumacher why she didn’t review this with me the first time (I am 47, and this was the only 30K I had for treatment. I only had one opportunity with an egg donor.) She said, “ummm to be honest I normally do have this conversation with people .. it’s one of the first conversations we have when it comes down to selecting a donor, um I usually review all the donors and I have patients send them to me so I can go through them specifically, uumm I don’t remember specifically um the conversation that we had and it sounds like we didn’t have that conversation and so I apologize if it wasn’t um you know I mean usually we do have this conversation usually I’m very involved in the donor selection process, I’m not sure what happened um in your case.” In order to come up with that money, it will have to come out of my 401K. Take-Aways • DO NOT use an egg donor that is new and untested. With Shady Grove or any fertility center. Or you could end up in my situation. Choose an egg donor that has already been tested and ask what the results were. Know as many details as possible about the health of the eggs and embryos and living children from that donor. Let someone else play the lottery with a new donor. • Confirm with Finance and your doctor, your understanding of the contract and do it in writing. Make sure they reply back and confirm. • You are just a number with any center that you go to. It's up to you to make sure your doctor and your center are following an appropriate standard of care. • The profit margins on fertility treatment are significant. Do not accept a low standard of care. • Shady Grove is not any different than RMA or Main Line (Tangent – The most wonderful nurses in Dr. Gocial’s office.)
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
She will make you feel comfortable and explain everything in a way you will understand. She is very engaging and wants to get you excited about how amazing their treatment is and how easy everything will be in their hands. Unfortunately, to the detriment of the truth and reality. Then she will disappear.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Number: Credit card number. Bank number. Human: At times, but often with inappropriate excitement. It made everything worse. I had to ask Brianna to stop calling me until she had news of the PGS results. Dr. Schumacher reached out personally via phone call/email only at the end of the donor egg retrieval process with inappropriate excitement over what we both knew was a poor result. 9 eggs retrieved, only 3-4 were mature. I felt she was trying to gloss over that it was a very poor result, thinking I might not know it was that bad. This is a poor result for a 25 year old egg donor. Her excitement over 2 embryos that resulted was also inappropriate. Only when those embryos were found to be abnormal did she approach the situation with the appropriate gravity. At that point, she apologized for not following her standard protocol in advising me to select a donor that had already been used by Shady Grove and that they knew would have good results. She did not know why she had failed to advise me since she said that was her standard protocol with patients.
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
We didn’t get that far since the 1:1 egg donor match from Shady Grove was unable to produce any healthy eggs or embryos.
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Abbie)
Everyone was nice. But also gave incomplete information. And short email responses. I always felt that they had too many patients on their plate. I never had a clear understanding of what each person was responsible for and who to contact about what.
Describe your experience with Shady Grove Fertility Pennsylvania.
I had a very poor experience with Shady Grove. It started well but did not end well. It’s an assembly line, and they have more people on it than they can properly serve. They are so used to success that they are not giving their patients accurate or complete information or making sure that every step of the process is reviewed, discussed, and properly handled. I was very disappointed in the standard of care – they are supposed to be the best. Everyone was very flip about the whole process as well. Very little information … just give me your money. They are on it about collecting money, less so regarding delivering the service, you're paying for. When I asked about what I should purchase regarding a sperm donor, the response was, "Just one, the cheapest!" Now that the egg donor cycle failed, I have to start all over again, selecting a sperm donor. The one I found after weeks of researching was no longer available. When I received the devastating results of the PGT-A testing, the email was signed, "Have a great day!" Maybe now that COVID has slowed things down for everyone, Shady Grove will have the number of patients that they can adequately handle and deliver the standard of care that they are known for. It's easy for fertility centers to get caught up in the profit margins available to them and move cattle through. But as patients, we want to stay away from these.
Describe the costs associated with your care under Brianna Schumacher at Shady Grove Fertility Pennsylvania.
21K for a 1:1 egg donor retrieval, 5K PGTA testing. 5K for storage, surgery and sperm.
Describe Brianna Schumacher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Pennsylvania.
Dr. Schumacher will not transfer more than 1 embryo at a time to my knowledge. Regardless of patient request.
What specific things went wrong at Shady Grove Fertility Pennsylvania?
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility Pennsylvania.
- Inaccurate information from the financial department regarding important specifics of their egg donor programs. - 2 week delay in knowing the results of PGT-A testing and that there were no healthy embryos. - Failure of my doctor to give me her standard practice care in selecting an egg donor. - Flippant and inappropriate responses to situations as things went wrong.
0
Doctor
Brianna Schumacher
NPS
Humanity
2 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
2 of 5
Compassion
3 of 5
Explained risks
1 of 5
Adaptability
2 of 5
2
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 34
1 IUI
Unexplained
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Brianna Schumacher] was very thorough in her explanation at the initial visit, and optimistic and supportive in our decision to go with IUI...She did our final US before graduating from the practice and explained everything well, answered any questions we had, encouraged us to send pictures of my growing belly and baby as the pregnancy progresses...She had reviewed my chart from my previous doctor, and felt my body responded well to clomid so we did cycles of clomid and ovidrel with IUI. My initial month, I over produced and had 11 follicles so she canceled for too high a risk of multiples. The second month she lowered my dose to where i had 4, and we had a successful first IUI treatment.
The office [of Shady Grove Fertility] called to check in on us often, lend an ear or medical advice when needed, emailed to congratulate us on our pregnancy. Never at any point did I feel like a number in that office...Everyone who would call to discuss things was well informed of our chart/history/plan...We struggled the first month when I had too many eggs with whether we should try timed intercourse and take our chances, and she was extremely professional and honest with her advice. Suggesting we think of life down the road, do we have room for triplets in the car? In our house? Can we feed them?
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
She was very thorough in her explanation at the initial visit, and optimistic and supportive in our decision to go with IUI. Everyone who would call to discuss things was well informed of our chart/history/plan. She did our final US before graduating from the practice and explained everything well, answered any questions we had, encouraged us to send pictures of my growing belly and baby as the pregnancy progresses.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
The office called to check in on us often, lend an ear or medical advice when needed, emailed to congratulate us on our pregnancy. Never at any point did I feel like a number in that office.
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
She had reviewed my chart from my previous doctor, and felt my body responded well to clomid so we did cycles of clomid and ovidrel with IUI. My initial month, I over produced and had 11 follicles so she canceled for too high a risk of multiples. The second month she lowered my dose to where i had 4, and we had a successful first IUI treatment.
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Annika )
Annika called after any procedure we had, to go over the information with us again and see if we had any questions. We struggled the first month when I had too many eggs with whether we should try timed intercourse and take our chances, and she was extremely professional and honest with her advice. Suggesting we think of life down the road, do we have room for triplets in the car? In our house? Can we feed them? She put things into perspective and was the voice of reason I needed at the time. I was grateful for her honesty. I appreciate a blunt approach when it comes to my medical care. She was also compassionate when I needed her to be when we could t do IUI.
Describe your experience with Shady Grove Fertility Pennsylvania.
They were always understanding and flexible. With traffic in the morning sometimes i would call if I would be late and they were always very understanding. Their receptionists knew you by name quickly. They offered very early appts which were helpful with our work schedules.
Describe the costs associated with your care under Brianna Schumacher at Shady Grove Fertility Pennsylvania.
Our IUI was 100% covered by our insurance
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Successful
NPS
10
NPS
10
Age 35
2 IVF
Diminished Ovarian Reserve
Tubal Blockage
Income $500K+
3rd of 3 Docs
9 IUI With Other Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Schumacher was absolutely wonderful from day 1. She explained everything so well and answered all questions. She was so involved in my care and instead of just following a routine, kept switching and improving treatment based on results. She was so involved, would do ultrasounds and tries to perform all her patient procedures, despite there being a schedule for doctors rotating. Would highly recommend Dr. Schumacher, I have my baby girl because of her.
SGF offered a multi cycle discount program, was not offered at my other clinics...The staff is very nice and available. Scheduling was easy. Patient portal is useful and kept me really informed. I didn’t wait long for my appointments. I would recommend this clinic over the other two I was at, at SGF I felt like a patient, not a number...[nurse] Debbie was great, responded to everything so fast. Debbie took time to explain everything and really came through for me when a scheduling conflict came up. She went above and beyond.
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
I transferred to Dr. Schumacher after a year+ with another doctor from another practice. Best move ever. Dr. Schumacher was absolutely wonderful from day 1. She explained everything so well and answered all questions. She was so involved in my care and instead of just following a routine, kept switching and improving treatment based on results. She was so involved, would do ultrasounds and tries to perform all her patient procedures, despite there being a schedule for doctors rotating. Would highly recommend Dr. Schumacher, I have my baby girl because of her.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Go to her! She is a great provider
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
She was so involved, would do ultrasounds and tries to perform all her patient procedures, despite there being a schedule for doctors rotating.
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Debbie)
Debbie was great, responded to everything so fast. Debbie took time to explain everything and really came through for me when a scheduling conflict came up. She went above and beyond.
Describe your experience with Shady Grove Fertility Pennsylvania.
The staff is very nice and available. Scheduling was easy. Patient portal is useful and kept me really informed. I didn’t wait long for my appointments. I would recommend this clinic over the other two I was at, at SGF I felt like a patient, not a number
Describe the costs associated with your care under Brianna Schumacher at Shady Grove Fertility Pennsylvania.
SGF offered a multi cycle discount program, was not offered at my other clinics. SGF was more affordable
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 33
Donor Eggs
European
Black or African-American
Income $50K - $99K
4th of 4 Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Schumacher is very personable, professional and clear with what to expect. She takes time to explain all procedures, options, benefits and risks in a way that is truly helpful. She reaches out to communicate directly and has been a very caring professional....She takes time to explain things and reach out personally via email and phone... We're using oral estrogen and PIO injections to prepare for a frozen embryo transfer via donor embryo.
SGF says their standard is almost always a single transfer to reduce the risk of multiples....However, they still evaluate each case to be sure eSET is best given the circumstances....Their strengths include a well organized team, friendly atmosphere, treatment backed by current evidence, and several options for treatment available.... Financial dept does sometimes need a little extra follow up but nothing excessive.
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher is very personable, professional and clear with what to expect. She takes time to explain all procedures, options, benefits and risks in a way that is truly helpful. She reaches out to communicate directly and has been a very caring professional.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Can't say I have any advice, she did everything I'd expect a caring doctor to do.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
She takes time to explain things and reach out personally via email and phone
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
We're using oral estrogen and PIO injections to prepare for a frozen embryo transfer via donor embryo.
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Nikki )
Our nurse has been excellent at coordinating between me, doctor, pharmacies and even the financial coordinator.
Describe your experience with Shady Grove Fertility Pennsylvania.
Their strengths include a well organized team, friendly atmosphere, treatment backed by current evidence, and several options for treatment available. I can't think of any weaknesses at this team. Financial dept does sometimes need a little extra follow up but nothing excessive.
Describe the costs associated with your care under Brianna Schumacher at Shady Grove Fertility Pennsylvania.
We're doing a frozen embryo transfer via donor embryo program. The fees in total should be under $8k. Extremely reasonable.
Describe Brianna Schumacher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Pennsylvania.
SGF says their standard is almost always a single transfer to reduce the risk of multiples. As a former preemie parent, I recognize the importance of reducing the risk of multiples given the increased risk of prematurity. However, they still evaluate each case to be sure eSET is best given the circumstances. In our case, both embryos we have are healthy and theres no reason to justify trying multiple transfer and risking multiples.
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2022, Successful
NPS
10
NPS
10
Age 30 - 33
2 IVF
Donor Eggs
Recurrent Pregnancy Loss
Unexplained
European
Income $500K+
Sales Representative
2nd of 2 Docs
4 IVF With Other Docs
Donor Sperm With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Schumacher and her team were incredible! They were patient, encouraging and never gave up. Even when I thought it was hopeless, she would suggest a new course of action. Thanks to her and her amazing team, we have our beautiful daughter...She took the time to check in on me throughout the process. She called me after hours to see if I was doing alright when the results were disappointing...She is extremely knowledgeable and gives pros & cons for her suggestions.
The staff [at Shady Grove Fertility Pennsylvania] was very friendly and showed compassion when it was needed. I was always greeted with a friendly face and didn't have to wait in the waiting room for very long for appointments. The facility was clean and there was plenty of parking...I loved the Shared Risk program that is offered. I took advantage of it and it was worth it...The nurses were always there to answer all of my questions. They have a portal where I could communicate with them and they were extremely responsive
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr Schumacher and her team were incredible! They were patient, encouraging and never gave up. Even when I thought it was hopeless, she would suggest a new course of action. Thanks to her and her amazing team, we have our beautiful daughter!
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Listen to all options she has put in front of you. She is extremely knowledgeable and gives pros & cons for her suggestions.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
She took the time to check in on me throughout the process. She called me after hours to see if I was doing alright when the results were disappointing.
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
I don't remember all of the medications I was on. But I do remember feeling like an emotional roller coaster. It's a lot to go through but worth it.
Describe your experience with the nursing staff at Shady Grove Fertility Pennsylvania.
The nurses were always there to answer all of my questions. They have a portal where I could communicate with them and they were extremely responsive.
Describe your experience with Shady Grove Fertility Pennsylvania.
The staff was very friendly and showed compassion when it was needed. I was always greeted with a friendly face and didn't have to wait in the waiting room for very long for appointments. The facility was clean and there was plenty of parking.
Describe the costs associated with your care under Brianna Schumacher at Shady Grove Fertility Pennsylvania.
I loved the Shared Risk program that is offered. I took advantage of it and it was worth it!
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2020, Successful
NPS
10
NPS
10
Age 35
2 IUI
2 IVF
Diminished Ovarian Reserve
European
Income $100K - $199K
Accountant
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Schumacher was kind and explained in detail everything I needed to know in our first consult. She made me feel comfortable and never judged from the beginning. She was always available if I had questions or concerns and was my biggest support through this difficult journey. I cannot recommend her enough...2 IUIs with Clomid and 2nd ended in unknown location which prompted us to move to IVF. After 2 IVF cycles, I finally received my 1 Pgt normal embryo and my FET worked!
I visited 2 offices [for Shady Grove Fertility] and it was always very run and the staff was always kind and inviting. Wait times were never long and you never felt rushed. Front desk staff was always friendly and welcoming at both locations...Debbie and every staff member I ever encountered at Shady Grove was outstanding! Debbie was always caring and supportive and I truly felt she cared about every step of my journey!
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher was kind and explained in detail everything I needed to know in our first consult. She made me feel comfortable and never judged from the beginning. She was always available if I had questions or concerns and was my biggest support through this difficult journey. I cannot recommend her enough!!
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Don’t hesitate to reach out with all the questions! It’s a very overwhelming experience with a lot of information to take in and Dr. Schumacher always explained things impeccably!
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
I was always treated with compassion and encouragement. My questions or concerns were always answered quickly and Dr. Schumacher was always available to talk if I needed to!
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
2 IUIs with Clomid and 2nd ended in unknown location which prompted us to move to IVF. After 2 IVF cycles, I finally received my 1 Pgt normal embryo and my FET worked!
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Debbie Dancer)
Debbie and every staff member I ever encountered at Shady Grove was outstanding! Debbie was always caring and supportive and I truly felt she cared about every step of my journey!
Describe your experience with Shady Grove Fertility Pennsylvania.
I visited 2 offices and it was always very run and the staff was always kind and inviting. Wait times were never long and you never felt rushed. Front desk staff was always friendly and welcoming at both locations.
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
There is no way we could have made it on this journey without Dr. Schumacher and her positivity. From the moment we met her virtually she made us feel comfortable to ask any questions and took her time with us to explain the entire IVF process. Dr. Schumacher also made contact and checked in before and after every procedure. The level of care was superlative. Following both of my two biochemical pregnancies Dr. Schumacher called me personally to check in and help us process the outcome.
Shady Grove Fertility is truly an amazing place. Everyone has great energy...Everyone we encountered at SGF (Towson and Chesterbrook) were so helpful and made such an up and down journey that much easier...Dr. Schumacher also made contact and checked in before and after every procedure. The level of care was superlative...
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
There is no way we could have made it on this journey without Dr. Schumacher and her positivity. From the moment we met her virtually she made us feel comfortable to ask any questions and took her time with us to explain the entire IVF process. Dr. Schumacher also made contact and checked in before and after every procedure. The level of care was superlative. Following both of my two biochemical pregnancies Dr. Schumacher called me personally to check in and help us process the outcome. I was so overwhelmed with emotion, but also by her kindness to even think to reach out to me to not only comfort me but with her optimism encourage us to keep moving forward. And we did! With her guidance we adjusted the process - opting for a natural cycle - and are successfully pregnant. I tell everyone I know I wish Dr. Schumacher could take us through my entire pregnancy because she is nothing short of amazing!!
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
You are in great hands just stay positive
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Laura and Nikki)
Everyone we encountered at SGF (Towson and Chesterbrook) were so helpful and made such an up and down journey that much easier.
Describe your experience with Shady Grove Fertility Pennsylvania.
Shady Grove Fertility is truly an amazing place. Everyone has great energy. To anyone questioning whether or not Shady Grove is right for you, trust me when I say you will not go wrong! The IVF process can be quite the journey but with Shady Grove Fertility it makes it that much easier.
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 29
3 IUI
1 IVF
Unexplained
European
Income $100K - $199K
Only Doc Seen
Fertility Medications With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
The interaction with Dr. Schumacher is limited...During the IUI cycles Dr. Schumacher has me taking clomid after an unsuccessful IUI and a cancelled IUI she switched up the type of medication I was taking...also prescribed other medications during the screening process that would increase fertility...does her best to keep communication open via emails and through the patient portal...She is very knowledgeable and kind. I just wish there was more time with her
They have many locations [of Shady Grove] making appointments easy to schedule. The Chesterbrook location has a surgery center attached so any procedures are done at that location making it a more comfortable experience...Nikki is an excellent nurse!! She makes all the time and answered all my questions. Nikki was very thorough and organized throughout my treatments... has a large medical staff which is great because appointments run on time and you are not left waiting for a long time. However this is also a disadvantage because you may not see your primary doctor during any of your blood work or ultra sound appointments.
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher is a great doctor! She is very knowledgeable and kind. I just wish there was more time with her! Dr Schumacher does her best to keep communication open via emails and through the patient portal.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher is great but you may not see her often.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
The interaction with Dr. Schumacher is limited. There is a large staff at shady grove Fertility, everyone is great but it would be nice to have more patient doctor time.
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
During the IUI cycles Dr. Schumacher has me taking clomid after an unsuccessful IUI and a cancelled IUI she switched up the type of medication I was taking. Dr Schumacher also prescribed other medications during the screening process that would increase fertility.
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Nikki Yeager)
Nikki is an excellent nurse!! She makes all the time and answered all my questions. Nikki was very thorough and organized throughout my treatments.
Describe your experience with Shady Grove Fertility Pennsylvania.
Shady grove has a large medical staff which is great because appointments run on time and you are not left waiting for a long time. However this is also a disadvantage because you may not see your primary doctor during any of your blood work or ultra sound appointments. They have many locations making appointments easy to schedule. The Chesterbrook location has a surgery center attached so any procedures are done at that location making it a more comfortable experience.
8
Doctor
Brianna Schumacher
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
3 of 5
8
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2019, Consult
NPS
10
NPS
10
Age 38
Latinx
Income $0 - $49K
2nd of 2 Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Brianna [Schumacher] made me feel comfortable and I know for sure she will do the same to you. She is also a great listener and will give you great answers to all your questions...She gave us hope and explained procedures and possibilities and outcome in diagrams and self explained. Dr Brianna is a pleasent intellegent caring doctor.
[The nurse at Shady Grove Fertility was] a great listener...Great place, safe clean environment. As I walked it I felt good it look so nice and peaceful. The staff was respectful friendly and I felt as if everyone understood what I was going threw. I felt on my heart there compassion and trust. I never felt so comfortable and hopeful in another past clinic.
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr Brianna made us feel comfortable and gave us an answer to all of questions. She gave us hope and explained procedures and possibilities and outcome in diagrams and self explained. Dr Brianna is a pleasent intellegent caring doctor.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr Brianna made me feel comfortable and I know for sure she will do the same to you. She is also a great listener and will give you great answers to all your questions.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr Brianna was very good listener and self explained she gave me the hope I needed and the answers to all my questions. I knew God had put her in our direction for a reason. I hope to see her agin soon!
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
Overian Assessment Report, Baseline ultrasound, Saline Sonogram
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Bonnie )
Very Compasion and a great listener.
Describe your experience with Shady Grove Fertility Pennsylvania.
Great place, safe clean environment. As I walked it I felt good it look so nice and peaceful. The staff was respectful friendly and I felt as if everyone understood what I was going threw. I felt on my heart there compassion and trust. I never felt so comfortable and hopeful in another past clinic.
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 33
2 Fertility Medications
PCOS
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Schumacher is an incredibly intelligent physician with the most wonderful bedside manner. She has truly found her calling in life! She is thorough and strives to make sure her patients and partners understanding each step of the process. She put me at ease the first day I spoke with her. I cannot say enough great things - she will always hold a special place in my heart! We would not be where we are today without her!
The clinic at Chesterbrook was a well run and efficient. The staff who works there is consistently welcoming and supportive! They were accommodating to my work schedule. Communication was excellent as well...Dr. Schumacher along with the staff at SGF in Chesterbrook were consistently kind, welcoming, and supportive! Although these appointments were stressful and emotional, I have to say I looked forward to going because of my wonderful physician and the staff members!
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher is an incredibly intelligent physician with the most wonderful bedside manner. She has truly found her calling in life! She is thorough and strives to make sure her patients and partners understanding each step of the process. She put me at ease the first day I spoke with her. I cannot say enough great things - she will always hold a special place in my heart! We would not be where we are today without her!
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Schedule your appointment with her ASAP - no need to search for anyone else!
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher along with the staff at SGF in Chesterbrook were consistently kind, welcoming, and supportive! Although these appointments were stressful and emotional, I have to say I looked forward to going because of my wonderful physician and the staff members!
Describe your experience with Shady Grove Fertility Pennsylvania.
The clinic at Chesterbrook was a well run and efficient. The staff who works there is consistently welcoming and supportive! They were accommodating to my work schedule. Communication was excellent as well.
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
9
NPS
8
Age 30 - 31
1 IVF
Endometriosis
European
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Neutral
Successful
Dr. Schumacher was always very compassionate and upbeat while also being realistic and straightforward with her information and thoughts on our possible outcomes. Half of our visits were virtual vs in person (which was partially due to my husband and my schedule). I was glad to have her as my doctor during our embryo transfer and as one of my last OB appointments before graduating from Shady Grove, because though we only met her in person a handful of times, she immediately made us feel comfortable. I never felt rushed during appointments or like a burden for asking many questions, and she always listened thoughtfully and gave responses based on current evidence and her own experiences.
I love that Shady Grove has a Shared Risk program...The portal system was very nice and easy to keep information organized, I loved the cycle calendars that the nurses made, and the fact that you had a specific team assigned to you. As far as the appointments go, it was very hit or miss for the phlebotomists and ultrasound technicians. Some were very friendly and explained everything they were doing and seeing, others did not seem interested in having a conversation and gave me no information during the appointment.
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher was always very compassionate and upbeat while also being realistic and straightforward with her information and thoughts on our possible outcomes. Half of our visits were virtual vs in person (which was partially due to my husband and my schedule). I was glad to have her as my doctor during our embryo transfer and as one of my last OB appointments before graduating from Shady Grove, because though we only met her in person a handful of times, she immediately made us feel comfortable. I never felt rushed during appointments or like a burden for asking many questions, and she always listened thoughtfully and gave responses based on current evidence and her own experiences. I had done a lot of research on my own after learning about my endometriosis diagnosis, and Dr. Schumacher never pressured me into a specific protocol and was very open to other suggestions.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Do not expect to hear from Dr. Schumacher during your more frequent appointments. The nurses take over most of that care with the guidance of your doctors. However, you can always have them ask your doctor a question or request another appointment with them.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher routinely checked in on me via email after important milestones (egg retrieval, transfer, etc.) and was often the person who relayed results to me.
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
We did more of a straightforward approach since it was my first cycle. For my egg retrieval I used Follistim, Menopur, and Ganirelix with a Lupron trigger. For my FET I was debating between doing a lupron cycle due to my endo, however we ended up getting way more quality embryos than expected with 5/6 being genetically normal. My transfer regimen- 1.5ml progesterone (increased dose due to endo) starting 5 days before transfer, Estrace 2 mg PO 3x daily starting 3 weeks before transfer, then also adding Estrace 2 mg vaginally 2x daily 2 weeks before transfer. I continued the progesterone and both route of estrace until I was 10 weeks.
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Brittany Adam)
Brittany was very kind and answered all of my questions in a timely fashion. I never met Brittany, but spoke to her after almost every visit. My only critique would be more thorough information, but I also was curious to know my progress with everything every step of the way, so I often had to ask for more details.
Describe your experience with Shady Grove Fertility Pennsylvania.
I love that Shady Grove has a Shared Risk program. As a patient with no fertility coverage, it was comforting to know that if my first transfer did not work, we were only paying a couple thousand dollars more up front to have up to 6 cycles of IVF. Also, that if we were never successful they would reimburse us for the majority of the cost. The portal system was very nice and easy to keep information organized, I loved the cycle calendars that the nurses made, and the fact that you had a specific team assigned to you. As far as the appointments go, it was very hit or miss for the phlebotomists and ultrasound technicians. Some were very friendly and explained everything they were doing and seeing, others did not seem interested in having a conversation and gave me no information during the appointment.
Describe the costs associated with your care under Brianna Schumacher at Shady Grove Fertility Pennsylvania.
$27,050 for Shared Risk program plus med costs, fertility work up testing, and OB appointments/copayments- of note I had no IVF insurance coverage.
Describe Brianna Schumacher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Pennsylvania.
We chose to do a single transfer due to increased risk of multiples. Also we had our embryos genetically tested and had no reason (due to age or poor quality embryos) to transfer more than one.
9
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
8
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2023, Successful
NPS
10
NPS
10
Age 28 - 32
6 IUI
Unexplained
European
Black or African-American
Accountant
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Schumacher always took time to explain every step of the process and answer any questions we had. We may not have seen her for every visit, but she always made sure we knew she was available if we wanted to speak to her directly. I never felt rushed and I always felt she had my best interest at heart and allowed me to make educated decisions with her recommendations...her bedside manner made my treatment feel like she personally was cheering for me and striving for the best outcome.
The [Shady Grove Fertility Pennsylvania] Chesterbrook staff is great! Scheduling is easy and pretty flexible. I worked full time and cared for my toddler while fitting in all of my appointments early in the morning. It’s easy to communicate with nurses via phone or email and they get back to you in a timely manner...The nurse staff was very competent. I saw them for most of my visits and they communicated and followed through with doctor Schumacher plan of care. The nurses performed most of my IUIs
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher treated me through 6 IUI cycles. After 4 IUI’s I conceived my 2020 baby and after 2 IUI’s I conceived my 2023 baby. She is a great communicator and fully explained every step of the process and treatment plans. She fully answered all of my questions, never made me feel rushed and made herself available for conference calls when I was debating switching to IVF for my 2020 baby when the first 3 IUI’s failed. I really loved her bedside manner. She was very factual but also showed compassion and care throughout the treatment process. For my last 2 IUI cycles, I only saw her once or twice, but I knew she was reviewing all of my labs and information behind the scenes. This did not bother me at all as she has a highly competent team and they made sure to let me know what doctor Schumacher thought or when she wanted me to return, change meds, etc.. She did make sure to see me before I graduated. I’d highly recommend her to anyone - evidenced by me returning to her care for baby # 2!
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
N/A.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher always took time to explain every step of the process and answer any questions we had. We may not have seen her for every visit, but she always made sure we knew she was available if we wanted to speak to her directly. I never felt rushed and I always felt she had my best interest at heart and allowed me to make educated decisions with her recommendations. I never felt like a number or as a less important patient since I was going through IUI and not IVF. Plus her bedside manner made my treatment feel like she personally was cheering for me and striving for the best outcome.
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
2019/2020 Treatment: I had 4 IUI cycles that included me taking clomid, ovidrel trigger shot, insemination and progesterone. 2022/2023 Treatment: I had 2 IUI cycles that included me taking clomid, follistim, ovidrel trigger shot, insemination and progesterone. This time my follicles needed some extra stimulation .
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Colleen)
The nurse staff was very competent. I saw them for most of my visits and they communicated and followed through with doctor Schumacher plan of care. The nurses performed most of my IUIs and were able to answer questions or follow up with doctor Schumacher as needed. I really thought that they did a great job. I frequently saw Elyse (2019/2020), London(2022/2023), and Sarah (2022/2023) at the Chesterbook location.
Describe your experience with Shady Grove Fertility Pennsylvania.
The Chesterbrook staff is great! Scheduling is easy and pretty flexible. I worked full time and cared for my toddler while fitting in all of my appointments early in the morning. It’s easy to communicate with nurses via phone or email and they get back to you in a timely manner.
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
8
NPS
9
Age 31 - 32
1 IVF
Endometriosis
Unexplained
European
Income $200K - $499K
Nurse or HC Services
2nd of 3 Docs
1 IVF With Other Docs
1 Embryo Freezing With Other Docs
Neutral
Strongly Recommends
Successful
Dr. Schumacher took the time to understand my case with thoughtfulness and clinical expertise. She was candid in her thought process and never set unrealistic expectations but also gave me hope that we would be able to conceive...Come prepared with questions and ask why for each step of treatment. Trust that Brianna is treating you as an individual and not a number.
The new SGF office is beautiful though I am sad there are no longer bathrooms attached to the patient rooms. I have found the staff to be attentive and thoughtful overall, vastly different from my previous clinic. I loved having a patient portal to see my chart...[SGF nurse] Colleen was incredible, she talked me off multiple ledges, always communicated when she said she would, and was thorough in making sure all my questions were answered.
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher was thorough in her consult and did present my case to other doctors in the practice which I appreciated. Having recurrent implantation failure of unknown origin at 31 was difficult, especially when we get using good quality PGS embryos. She was present for my retrieval and for 1 of the 2 transfers but I trusted the other physicians in the practice so I didn't mind seeing the other physicians. I also really appreciated the emails/calls to me to check in on how I was doing, that felt like the extra mile.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Come prepared with questions and ask why for each step of treatment. Trust that Brianna is treating you as an individual and not a number.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher took the time to understand my case with thoughtfulness and clinical expertise. She was candid in her thought process and never set unrealistic expectations but also gave me hope that we would be able to conceive
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
For my successful embryo transfer we did 2 months of Lupron with add back therapy and then standard SGF estrogen/progesterone FET cycle with lovenox and prednisone.
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Colleen)
Colleen was incredible, she talked me off multiple ledges, always communicated when she said she would, and was thorough in making sure all my questions were answered.
Describe your experience with Shady Grove Fertility Pennsylvania.
The new SGF office is beautiful though I am sad there are no longer bathrooms attached to the patient rooms. I have found the staff to be attentive and thoughtful overall, vastly different from my previous clinic. I loved having a patient portal to see my chart.
Describe the costs associated with your care under Brianna Schumacher at Shady Grove Fertility Pennsylvania.
I had Progyny insurance so much of this was covered
Describe Brianna Schumacher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Pennsylvania.
Dr Schumacher recommended eSET to me despite having had 5 failures in the past given my age
8
Doctor
Brianna Schumacher
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Successful
NPS
10
NPS
10
Age 38 - 40
1 IVF
PCOS
European
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Absolutely AMAZING! I was under her [Dr. Brianna Schumacher] care for almost 2 years and we finally had success on our last try. Dr Schumacher is so compassionate and caring, she felt like a friend I could turn to in need. We felt very reassured at every turn, even during the scariest moments - I could not have asked for a better doctor/patient experience...was there each time to fully explain everything. Infertility is so hard, but you are not alone!
The [Shady Grove Fertility Pennyslvania] Chesterbrook office is wonderful, the staff is amazing and friendly - there really isn't anything I would change. Nina is great at keeping everything in order and Susan, and the billing team, came to my rescue with insurance issues...The nurses and admin staff became my friends. I was a long-term patient and developed wonderful personal relationships with each of them - as glad as I am that we finally got a positive result, I miss the team everyday!
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Absolutely AMAZING! I was under her care for almost 2 years and we finally had success on our last try. Dr Schumacher is so compassionate and caring, she felt like a friend I could turn to in need. We felt very reassured at every turn, even during the scariest moments - I could not have asked for a better doctor/patient experience!
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Be patient, the whole process can make you anxious and stressed, but Dr Schumacher was there each time to fully explain everything. Infertility is so hard, but you are not alone!
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Absolutely AMAZING! I was under her care for almost 2 years and we finally had success on our last try. Dr Schumacher is so compassionate and caring, she felt like a friend I could turn to in need. We felt very reassured at every turn, even during the scariest moments - I could not have asked for a better doctor/patient experience!
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
We did 6 rounds of Timed Intercourse - the 6th round worked, but the fetal pole never developed and was deemed a missed miscarriage (mmc). We then moved onto IVF - we did 1 round of egg retrieval which resulted in 30 eggs, 24 were mature enough to be fertilized, 20 fertilized normally and 16 made it to blast. We did PGT-A testing on the 16 embryos and 3 came back normal. We transferred #8 (day 5, AB girl) which failed, then we transferred #9 (day 5, BB girl) which also failed, and finally on 12/20/2021 we transferred #16 (day 6, AA boy) and it worked! However, my pregnancy was full of complications - because I have PCOS I ended up with severe OHSS and needed a fluid aspiration procedure. I also had a SCH, which then skewed most of my bloodwork resulting in the need for additional testing. And finally, I had a pre-mature rupture, we landed me in the hospital on supervised light bed rest for 3 weeks until the placenta abrupted and our son was born prematurely at 32w2d. He spent 4 weeks in the NICU, but did amazing and continues to be happy and healthy.
Describe your experience with the nursing staff at Shady Grove Fertility Pennsylvania.
The nurses and admin staff became my friends. I was a long-term patient and developed wonderful personal relationships with each of them - as glad as I am that we finally got a positive result, I miss the team everyday!
Describe your experience with Shady Grove Fertility Pennsylvania.
The Chesterbrook office is wonderful, the staff is amazing and friendly - there really isn't anything I would change. Nina is great at keeping everything in order and Susan, and the billing team, came to my rescue with insurance issues. Elyse is the BEST and super knowledgeable!
Describe the costs associated with your care under Brianna Schumacher at Shady Grove Fertility Pennsylvania.
All costs were covered by my insurance, with the exception of PGT-A testing, which was out-of-pocket.
Describe Brianna Schumacher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Pennsylvania.
We were advised to transfer one at a time, and we agreed with that approach.
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 34 - 35
1 IVF
Unexplained
European
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Schumacher was super kind, patient, honest and clear about the entire process. She made sure I had the info and resources I needed to feel most comfortable about my care...Dr Schumacher emailed me to check in after appts and procedures. She was enthusiastic and excited for each step of the process and also was realistic about the outcomes (which is what I wanted and asked for). She made me feel seen and heard throughout the entire process and I felt completely comfortable asking any questions or voicing any concerns I had...
Debbie [nurse at Shady Grove Fertility Pennsylvania] was absolutely amazing. She was so informative and incredibly patient. She showed compassion and understanding that this was a vulnerable and new phase I was going through...The clinic was very clean, staff were friendly and responsive...Do your research so you know what questions to ask. They do this process every day and sometimes the nuances might get overlooked. Don’t be afraid to go back after the appt (call/email) and ask those questions...
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr Schumacher emailed me to check in after appts and procedures. She was enthusiastic and excited for each step of the process and also was realistic about the outcomes (which is what I wanted and asked for). She made me feel seen and heard throughout the entire process and I felt completely comfortable asking any questions or voicing any concerns I had.
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Be prepared to ask questions, no matter who your doctor is. Do your research so you know what questions to ask. They do this process every day and sometimes the nuances might get overlooked. Don’t be afraid to go back after the appt (call/email) and ask those questions.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr Schumacher was super kind, patient, honest and clear about the entire process. She made sure I had the info and resources I needed to feel most comfortable about my care.
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Debbie)
Debbie was absolutely amazing. She was so informative and incredibly patient. She showed compassion and understanding that this was a vulnerable and new phase I was going through. I hope everyone gets a Debbie.
Describe your experience with Shady Grove Fertility Pennsylvania.
The clinic was very clean, staff were friendly and responsive. I think communication during the COVID surge could have been stronger. I did not find out my husband wasn’t allowed to attend our first ultrasound until we arrived at the clinic. Ultimately, I don’t fully understand him not being allowed in, we live together, we’re both vaccinated. If he’s sick I’m likely sick. Doesn’t make sense.
What specific things went wrong at Shady Grove Fertility Pennsylvania?
  • Failed to inform you of changes in protocol
Describe the specific things that went wrong at Shady Grove Fertility Pennsylvania.
The clinic did not communicate the policy change during the COVID surge that spouses were not allowed to attend ultrasounds. We found out when we both arrived at the clinic and they would not let him in.
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chesterbrook
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 37
1 IVF
Tubal Blockage
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
After going through all my options [with Dr. Schumacher] IVF seemed the best option for my husband and myself. We did the injectables for the egg retrieval, and then after the genetic testing and trial that I was in did the transfer of 1 embryo...reached out personally via phone call or email throughout the lengthy IVF process with updates and words of encouragement which was very surprising and unexpected...She made an intimidating topic of infertility very relatable and made
Since I was in a trial I could only have single embryo transfer [at Shady Grove Fertility of Philadelphia]...Everyone in the Chesterbrook location is great. You really start to feel like part of a family. (Esp since you will be there every other day some weeks). No matter if I saw someone for the first time or the 10th time I felt very comfortable with everyone I interacted with...Everyone always had a smile and recognized me by name only after a few visits. I was able to get ahold of anyone I needed to and all emails were responded to in a very timely manner.
How was your experience with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
I cannot say enough good things about Dr. Schumacher. She made an intimidating topic of infertility very relatable and made sure she took the time to get to know you, explain everything and helped guide you all the way through your process. She pleasantly surprised me how involved she was throughout the whole process. Not only was she on hands, after every procedure or core updates she sent me a personal email or phone call to update me on the status along with words of encouragement. She definitely made you feel that you could get through anything even though at times it may be difficult. If I could stay with her to a live birth I would have loved to. I STRONGLY recommend Dr. Schumacher!
What's one piece of advice would you give a prospective patient of Brianna Schumacher at Shady Grove Fertility Pennsylvania?
If you are hesitant or nervous it is worth it. She will make you feel comfortable and explain everything in a way you will understand. She will find the best solution for YOU and your situation.
During treatment, were you treated like a number or a human with Brianna Schumacher at Shady Grove Fertility Pennsylvania?
Dr. Schumacher reached out personally via phone call or email throughout the lengthy IVF process with updates and words of encouragement which was very surprising and unexpected.
Describe the protocols Brianna Schumacher used in your cycles at Shady Grove Fertility Pennsylvania and their degree of success.
Due to my age (above 35) and previously having a misscarriage with no lives births in my history, she went over all my options with percentages of outcomes of a live birth. After going through all my options IVF seemed the best option for my husband and myself. We did the injectables for the egg retrieval, and then after the genetic testing and trial that I was in did the transfer of 1 embryo. Blood work and ultrasounds were completed frequently and meds adjusted as needed to get the best possible outcome. I can safely say that I am 10 weeks pregnant and excited to start this next chapter in my life.
Describe your experience with your nurse at Shady Grove Fertility Pennsylvania. (Assigned nurse: Annika)
Everyone in Shady Grove Chesterbrook was amazing, from the nurses, coordinators, doctors, staff that took blood and front staff. Everyone always had a smile and recognized me by name only after a few visits. I was able to get ahold of anyone I needed to and all emails were responded to in a very timely manner.
Describe your experience with Shady Grove Fertility Pennsylvania.
Everyone in the Chesterbrook location is great. You really start to feel like part of a family. (Esp since you will be there every other day some weeks). No matter if I saw someone for the first time or the 10th time I felt very comfortable with everyone I interacted with.
Describe your experience with your monitoring appointments at Shady Grove Fertility Pennsylvania.
Monitoring appointments were done in a specific window during the week. I was fortunate that I was able to make it work with my schedule and it not conflict too much with my work schedule.
Describe Brianna Schumacher's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Pennsylvania.
Since I was in a trial I could only have single embryo transfer. Since this was my first IVF cycle, Dr Schumacher also wanted to make sure that we had 1 perfect embryo transferred rather than taking out chances with multiple for our first IVF transfer.
10
Doctor
Brianna Schumacher
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility Pennsylvania
Chadds Ford (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5