Bruce Bateman (retired)

Rated 8.2
Strongly recommend: 60%Neutral: 23%Don't recommend: 18%8.2
60% strongly recommend
32 reviews
Humanity
8.7
8.7
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
8.5
8.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.9
6.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8.3
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
U. of Georgia
Residency
U. of Virginia
Fellowship
U. of Virginia

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unsuccessful
NPS
7
NPS
8
Age 33
3 IUI
Anovulation
PCOS
Unexplained
Income $0 - $49K
1st of 2 Docs
1 IUI With Other Docs
Neutral
Neutral
Unsuccessful
Dr. Bateman would let me speak as long as I needed in order for me to feel as if I got my point across. We were not pushed to do things we were not comfortable with. He always had a smile on his face. He would explain everything we were going to do and if I had any questions, even if he already explained it, he would explain it again to me...First cycle with Bateman was 7.5mg letrozole with an IUI. We had an ultrasound to make sure follicles were growing then once a positive ovulation test occurred we called to schedule the IUI. Second cycle was the same but no ultrasound since he already knew I responded well enough to the meds
Each time we came in [to Virginia Fertility & IVF] the front desk automatically knew who we were (only after one visit) and checked us in each time. When it came to taking blood they were extra compassionate and took their time with me. I’m a big baby that needs to lay down and talked to while taking the blood. They all worked with me and even distracted me while drawing blood. Made me feel super comfortable and as if we were always friends.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman would let me speak as long as I needed in order for me to feel as if I got my point across. We were not pushed to do things we were not comfortable with. He always had a smile on his face. He would explain everything we were going to do and if I had any questions, even if he already explained it, he would explain it again to me. I never felt as if I was being pushed out of his office. Definitely made me feel comfortable with our next step.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
As with every doctor, make sure you have some knowledge of what you would like to do. If not, always ask questions. This is your body and speak up for yourself.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Even though the office is busy and they see tons of patients daily, every time my husband and I went in, they already knew who we were and signed us in. Every time we went it was all smiles and laughter.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
First cycle with Bateman was 7.5mg letrozole with an IUI. We had an ultrasound to make sure follicles were growing then once a positive ovulation test occurred we called to schedule the IUI. Second cycle was the same but no ultrasound since he already knew I responded well enough to the meds. I thought I had a positive pregnancy test, super faint, so we went in for blood work. It came back negative and my cycle started. Bateman said it was still possible to get a faint positive so he wanted to switch up the protocol. We did 5mg letrozole with one gonal f injection on cd 9 then ultrasound and trigger shot when positive ovulation test occurred. No pregnancy occurred. After that we wanted to take a financial and emotional break.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Each time we came in the front desk automatically knew who we were (only after one visit) and checked us in each time. When it came to taking blood they were extra compassionate and took their time with me. I’m a big baby that needs to lay down and talked to while taking the blood. They all worked with me and even distracted me while drawing blood. Made me feel super comfortable and as if we were always friends.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
It’s a great clinic to go to. Friendly nurses and staff. Doctors are great. Even the doctors that did IUIs on weekends when Dr. Bateman was not there. I did not have any bad experience with the clinic besides not getting pregnant. I’m sure there is other reasons why, but we took a break.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Consultation was around 500. First appointment was about 95. Then the IUI was around 445. Medication was about 5 dollars for letrozole (went through insurance) the injections came to a total of about 330.
7
Doctor
Bruce Bateman (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
3 of 5
8
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
8
NPS
8
Age 34 - 35
4 IUI
1 IVF
PCOS
Income $50K - $99K
Marketer or PR
1st of 3 Docs
Neutral
Neutral
Success w/ Doc Too early to know
We started with IUI [with Dr. Bruce Bateman] and had four failed attempts. The suspected cause was my PCOS and my partners sperm motility. We moved on to start the IVF process middle of this year and currently preparing to transfer one normal PGS tested embryo...strongly suggested single embryo transfer due to the additional risk of a multiple pregnancy...I wish he were more forthcoming with information. I don't always know what questions to ask and would rather be overwhelmed with information than not having enough. Sometimes I think my doctor holds back information or details because he is being compassionate. Even though this is an emotional roller coaster of a process, I would prefer for my doctor to be open and divulge as much as possible.
I believe my clinic [Reproductive Medicine and Surgery Center] knows what they are doing. They could be more detailed and overcommunicate so that patients are more aware of their treatment details. I have seen other women who seem to get a lot more information in writing, whether it's their next steps, a calendar, etc. This would be beneficial and take some of the unneeded stress off of the patient. I would suggest for new patients to be open and ask as many questions as possible.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I really like Dr Bateman although, I wish he were more forthcoming with information. I don't always know what questions to ask and would rather be overwhelmed with information than not having enough. Sometimes I think my doctor holds back information or details because he is being compassionate. Even though this is an emotional roller coaster of a process, I would prefer for my doctor to be open and divulge as much as possible.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Do your research and ask all the questions you possibly can.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I am in between on this one. I like my doctor's and nursing staff in the clinic but often times I feel like they are so busy they are just trying to get me in and out so they can move on to the next patient.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
We started with IUI and had four failed attempts. The suspected cause was my PCOS and my partners sperm motility. We moved on to start the IVF process middle of this year and currently preparing to transfer one normal PGS tested embryo. We are hoping transfer will be scheduled for early November!
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nursing staff seems overwhelmed with patients, from my assessment. My interactions with them are mainly the result of my feeling like a number. From blood draws to taking me back to the exam room, I feel like they are rushed to get me in and out.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I believe my clinic knows what they are doing. They could be more detailed and overcommunicate so that patients are more aware of their treatment details. I have seen other women who seem to get a lot more information in writing, whether it's their next steps, a calendar, etc. This would be beneficial and take some of the unneeded stress off of the patient. I would suggest for new patients to be open and ask as many questions as possible.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
My insurance doesn't cover infertility treatment so everything is an out of pocket expense for us. Each IUI attempt cost around $400 (4 attempts totalled approximately $1,600). We are doing a special "success or refund program" through our clinic. Cost of the program is $26,400, medications so far have been $3,100, pgs testing $3,950, anesthesia $450, and egg storage is $155 quarterly.
Describe Bruce Bateman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
My doctor strongly suggested single embryo transfer due to the additional risk of a multiple pregnancy. At first I was really hoping to get pregnant with twins but after talking with my doctor and doing research, I would prefer to have a strong healthy pregnancy with one instead of adding any additional complications.
8
Doctor
Bruce Bateman (retired)
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2018, Successful
NPS
10
NPS
10
Age 38 - 42
2 IUI
1 IVF
Anovulation
Male Factor
PCOS
European
Native American
Income $50K - $99K
Teacher
3rd of 4 Docs
14 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
When I started my infertility journey in 1999, things were very different. The current treatment of that archaic time was to cut out a wedge of my ovary to “kickstart” it. With Dr. Bateman everything he recommended was researched-based and progressive.... Dr. Bateman put in my twins in 2014. When I went back last month to put in my last remaining frozen embryo, he remembered me. With the numerous people he sees on a daily basis, he took time to talk to me before the FET and hold my hand and wish me luck when it was complete.
Overall I would rate this clinic [Reproductive Med and Surg Ctr of VA] a 10/10. Every step, from diagnosis to treatment, made sense and gave me hope. A friend referred me here. She had her son via an IUI. On my first visit, they did preliminary tests and actually sat and read 12 years of prior records!... Stephanie knew me by name and was there the day I found out it was twins. I went in early (5weeks) because I was bleeding. I was so worried. Dr. Bateman was calm and looking at the ultrasound machine. For the first time it was faced away from me.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
When I started my infertility journey in 1999, things were very different. The current treatment of that archaic time was to cut out a wedge of my ovary to “kickstart” it. With Dr. Bateman everything he recommended was researched-based and progressive. He never recommended fertility drugs like Clomid, I did 14 cycles of that in 2000. He read my medical history and knew I did not need to go back to that stage. When the IUI did not work, he was the one who said IVF with ICSI was needed due to my husband’s inconsistent sperm counts and motility. When the two fresh embryos did not take when a colleague put them in, he recommended assisted hatching. This cycle, four years later, Now includes assisted hatching in its basic costs. Every “setback” was seen by him as another step. He never once made me feel that a baby was not just around the corner. He kept hope even when we were stressed and losing faith. His calm manner was contagious.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Don’t do a fresh transfer, let your body go back to equilibrium.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman put in my twins in 2014. When I went back last month to put in my last remaining frozen embryo, he remembered me. With the numerous people he sees on a daily basis, he took time to talk to me before the FET and hold my hand and wish me luck when it was complete. Both FETs he did resulted in pregnancies. I’m currently 16 days with baby three after starting this process in 1999!
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Skipped Clomid because of my 2000 records. Started with prelim tests to check for causes of infertility. No blockages in tubes, good egg reserve, high thyroid, PCOS, low sperm count and motility. Did IUI because we requested. Did egg retrieval protocol with Gonal F and frequent ovary checks. Egg retrieval followed by fresh transfer. ICSI and 2 fresh 5 day blasts used. Three additional blasts frozen on day five. Unsuccessful Frozen Embryo Transfer using assisted hatching at age 38. Twins. I think same meds last time as this time. Frozen Embryo Transfer age 42. 16 days pregnant. Medications this time were birth control, estrace, lupron, progesterone in oil and progesterone suppositories. And thyroid meds.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Stephanie Barrix)
Stephanie knew me by name and was there the day I found out it was twins. I went in early (5weeks) because I was bleeding. I was so worried. Dr. Bateman was calm and looking at the ultrasound machine. For the first time it was faced away from me. Stephanie was standing right behind him. I knew when I saw her smile from ear to ear that everything was okay. Then they turned around the screen and I saw the two sacs for myself. I was not the only one tearing up. She was also the one to call me the first time with the fresh transfer and break the news that it was not a pregnancy. I would not want that part of her job for all the money in the world. She is a blessing. Finally, at the end of my egg retrieval cycle in 2014, when they kept upping my dose until I was at four vials a day, I ended up running short mere days before the trigger shot. She packed a small bag for me that had the necessary meds so I did not have to pay extra for overnight delivery. (Now they all seem to deliver overnight.)
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Overall I would rate this clinic a 10/10. Every step, from diagnosis to treatment, made sense and gave me hope. A friend referred me here. She had her son via an IUI. On my first visit, they did preliminary tests and actually sat and read 12 years of prior records! Dr. Smith sat with me for almost an hour and answered my laundry list of questions. I felt at ease and hopeful for the very first time. Additionally, things moved quickly. After more than a decade of vague answers, I walked out of this clinic in less than a year pregnant with twins. Is it any wonder I went back this year to see if my frozen baby would take?
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
My insurance paid for testing until I got a diagnosis. After that, we paid around 500 plus meds for the IUIs. We were approved for the $20k shared risk program, but at the last minute went with the $12k procedure which included egg retrieval, ICSI, and transfer. The following FET cycles cost $2850. Meds for the egg retrieval ran about $3K and about $700 for the transfers. Costs have changed since I first went; for example, assisted hatching is included in the price now. My first FET was $2500 with $650 added for AH. Now everyone pays the $2850. In reality, the only thing that slowed down our journey to parenthood was money. I took us right at a year to save the money for the four months of treatment (2IUIs, 1 fresh ICSI IVF, 1 frozen ICSI, AH, IVF) we ended up doing.
Describe Bruce Bateman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I was 38 and had been seeking fertility treatments for 14 years. By the time we were recommended to Dr. Bateman, we were serious about having at least one. We were counseled about multiple births and selected 2 for the fresh and 2 more for the frozen. He gave us guidelines, but the final choice within those guidelines was ours.
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017, Successful
NPS
10
NPS
10
Age 31
1 IVF
Unexplained
Income $50K - $99K
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bateman was very personable and made connections to both me and my husband and made us feel like people instead of a number. He made the process less clinical and more like he was there to help provide us with the extension to our family.... Even during my egg procedure when I was extremely scared and anxious he personally came in to calm me and made sure I knew I was in good hands and he personally checked on me after, not just sending in a nurse. I always felt he cared and wanted his patients to succeed with treatments. I never felt that this was just a job to him but he truly cared about me.
They [RMSC of VA] are very quick to get you in to be seen, have many appointments open and have a friendly and truly caring staff. You are not a number to them but a person. After the first visit or two they learn your name and make conversation with you to make the process feel more human...Stephanie and Bonnie were some of the most amazing people I have ever dealt with. They made you laugh and gave you hope when you felt there was none. They always helped you see the positive side and went above and beyond their jobs.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman made sure I understood every procedure to the fullest and what was happening at each interval of IVF. He made sure to answer questions and took time and was never rushed. Even during my egg procedure when I was extremely scared and anxious he personally came in to calm me and made sure I knew I was in good hands and he personally checked on me after, not just sending in a nurse. I always felt he cared and wanted his patients to succeed with treatments. I never felt that this was just a job to him but he truly cared about me.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
To trust in him and his experience. He is there to answer questions and to help.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman was very personable and made connections to both me and my husband and made us feel like people instead of a number. He made the process less clinical and more like he was there to help provide us with the extension to our family.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Stephanie and Bonnie )
Stephanie and Bonnie were some of the most amazing people I have ever dealt with. They made you laugh and gave you hope when you felt there was none. They always helped you see the positive side and went above and beyond their jobs. They made sure I knew all about my meds and dosages and that I could call in anytime with questions. When I found out I was pregnant they were jumping up and down and crying with us. They even called to check on me during my pregnancy and after.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
They are very quick to get you in to be seen, have many appointments open and have a friendly and truly caring staff. You are not a number to them but a person. After the first visit or two they learn your name and make conversation with you to make the process feel more human
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
10
NPS
10
Age 31 - 32
Recurrent Pregnancy Loss
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr.Bateman is very straight forward and caring doctor. He is honest on what his practice can do and what they can’t. He takes time to explain everything and making sure his patients understand everything. During my visits my husband and I had numerous questions about our test results and recurrent miscarriages. Dr. Bateman patiently explained everything in details...Dr.Bateman is always available to answer questions, and very flexible with your schedule.
I feel like clinic [Reproductive Medicine and Surgery Center of Virginia] is doing a great job. They try to maintain affordable prices for those whose insurance don’t cover ivf. They always try to work with your schedule. I cannot recall any weaknesses in my experience. Our experience with the clinic was great...We saw Dr. Bateman for recurrent miscarriages. We did numerous tests...Nurses at the clinic are amazing. They always return phone calls on the same day as long as you call before 4pm. They are great at follow up and getting you scheduled. Very fast and efficient
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman is an honest doctor who tells you everything without sugar coating. I appreciated that he explained in detail our options, risks and course of treatment. Dr.Bateman is always available to answer questions, and very flexible with your schedule.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Be prepared to hear the truth no matter how upsetting it can be and he is not going to sugar coat it.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr.Bateman is very straight forward and caring doctor. He is honest on what his practice can do and what they can’t. He takes time to explain everything and making sure his patients understand everything. During my visits my husband and I had numerous questions about our test results and recurrent miscarriages. Dr. Bateman patiently explained everything in details.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
We saw Dr. Bateman for recurrent miscarriages. We did numerous tests.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Nurses at the clinic are amazing. They always return phone calls on the same day as long as you call before 4pm. They are great at follow up and getting you scheduled. Very fast and efficient
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I feel like clinic is doing a great job. They try to maintain affordable prices for those whose insurance don’t cover ivf. They always try to work with your schedule. I cannot recall any weaknesses in my experience. Our experience with the clinic was great
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I had to pay $40 specialist copay. Everything else was covered by my insurance
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Lost results
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Clinic works with Martha Jefferson hospital lab for complicated tests like karyotype testing. It was not clinic’s fault but the lab they work with that lost our results, and we had to resubmit blood work, which slowed the process a little bit. Again it is the lab that they work with.
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
8
NPS
10
Age 31 - 32
4 IUI
1 Egg Freezing
Anovulation
Male Factor
Unexplained
European
Income $50K - $99K
Architect
Only Doc Seen
Neutral
Strongly Recommends
Successful
[Dr.Bruce Bateman] has an endearingly dry sense of humor...My husband and I were dealing with male infertility primarily and wanted to know and learn absolutely everything we could about our situation. Dr. Bateman was great at explaining things, but doesn't sugarcoat - which we really appreciated. We wanted facts and to know straight up what our various options were. Dr. Bateman doesn't come across as especially warm, but each time I see him he smiles and gives my hand a squeeze.
Stephanie and Laura (IVF Nurse Coordinators [at Reproductive Medicine and Surgery Center]) are wonderful and easy to communicate with. Throughout the IVF process, I've had much more contact with them on a weekly (sometimes daily) basis. Stephanie always knows where I left off with treatment and can explain where we're going next...RMSCVA is a small clinic supporting Charlottesville and the Central Va region. There are three doctors (all are wonderful) and the nursing staff is top notch.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
My husband and I were dealing with male infertility primarily and wanted to know and learn absolutely everything we could about our situation. Dr. Bateman was great at explaining things, but doesn't sugarcoat - which we really appreciated. We wanted facts and to know straight up what our various options were. Dr. Bateman doesn't come across as especially warm, but each time I see him he smiles and gives my hand a squeeze. He also has an endearingly dry sense of humor.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Respect and trust his knowledge on the subject. I would often read blog posts of things and think I understood them - but let him explain the entire process and trust him.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I have never felt like a number at RMSCVA. The nurses are extremely approachable and friendly. After a few visits, most of them knew my name! There are 3 doctors at the practice, and depending on appointment time and day you may meet with any of them. At first I was concerned about not meeting with the same doctor each time, but I felt at ease with all 3. Plus, they were all very attentive and remembered where I left off with each visit.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Stephanie)
Stephanie and Laura (IVF Nurse Coordinators) are wonderful and easy to communicate with. Throughout the IVF process, I've had much more contact with them on a weekly (sometimes daily) basis. Stephanie always knows where I left off with treatment and can explain where we're going next
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
RMSCVA is a small clinic supporting Charlottesville and the Central Va region. There are three doctors (all are wonderful) and the nursing staff is top notch. I feel so lucky to have such a great clinic just miles from my home. Getting in for appointments is typically very easy and seamless. Wait times have never been more than 15 minutes. However, i think it is worth noting that you don't consistently see the same doctor at this clinic. I've had ultrasounds by all three doctors and IUIs by all three. As far as I can tell, it mostly depends on the day and time of your procedure.
8
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unknown Success
NPS
10
NPS
10
Age 34 - 36
2 IUI
Unexplained
Income $50K - $99K
4th of 4 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Bateman is the best! He cares for every patient and really wants to help. He's candid but in a kind and compassionate way. He makes you feel like you are his only patient. On multiple times he returned my calls after business hours to explain things or just to calm my nerves.
The nurses are awesome at RMSCV. They don't make any question feel dumb and they are so friendly and understanding. They quickly return calls, know answers to questions sometimes before I can even ask! They know what I need and give comfort and knowledge.... I love the calm atmosphere they create in their exam rooms. There are images on the lights so you have something to look at. All the gowns are cloth and so are the sheets - so much better than the crinkly paper ones. In the bathroom they provide feminine products if you need them after a procedure and there's always nice lotions to make you feel "pretty." These little touches help me be more relaxed. The technology is up to date and they let you see all of your images. Building feels "new" and the decor is tasteful. Being connected to the hospital makes having additional testing easy.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr Bateman is the best! He cares for every patient and really wants to help. He's candid but in a kind and compassionate way. He makes you feel like you are his only patient. On multiple times he returned my calls after business hours to explain things or just to calm my nerves.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Choose Dr Bateman - he will be honest and a support for you as you go down your path.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr Bateman truly cares. He explains everything simply and compassionately.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Bonnie and Stephane )
The nurses are awesome at RMSCV. They don't make any question feel dumb and they are so friendly and understanding. They quickly return calls, know answers to questions sometimes before I can even ask! They know what I need and give comfort and knowledge.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I love the calm atmosphere they create in their exam rooms. There are images on the lights so you have something to look at. All the gowns are cloth and so are the sheets - so much better than the crinkly paper ones. In the bathroom they provide feminine products if you need them after a procedure and there's always nice lotions to make you feel "pretty." These little touches help me be more relaxed. The technology is up to date and they let you see all of your images. Building feels "new" and the decor is tasteful. Being connected to the hospital makes having additional testing easy.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
We elected and we're accepted to the shared risk program. It's $20,000 and includes freezing embryos, all visits, retrieval, etc. This doesn't cover medication. It's a program where you bring home a baby or you get your money back.
Describe Bruce Bateman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
We are going to do single embryo transfer because the odds of success are the same just the odds of twins increases.
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
10
NPS
10
Age 33 - 34
3 IUI
1 IVF
1 Egg Freezing
Endometriosis
European
Income $100K - $199K
2nd of 3 Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Bateman] personally called me a number of times during our IVF cycles. We had to stop our first cycle after I had a bad reaction to cetrotide and he called me and was compassionate. When we started our next cycle and had 1 embryo he called and congratulated me which I thought was really nice...I saw all the doctors at the clinic but Dr Bateman did my egg retrieval and implantation and I fully trusted him. He knew what he was doing and he had an excellent bedside manner. He didn't mess around but you could tell he really cares about his patients.
Frozen egg retrieval and transfer [at Reproductive Medicine and Surgery Center] was around $10,200. Not including medications...You get passed around by the nurses because whoever is available at the time sees you or answers your calls. They did a good job throughout the process. I know they are juggling a lot of patients at a time so sometimes I felt like they may have not understood where I was in the process at times but I don't think that was their fault. It was more related to the amount of patients they see. They also knew my name and I developed a relationship with them during my course of treatment which was nice.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I saw all the doctors at the clinic but Dr Bateman did my egg retrieval and implantation and I fully trusted him. He knew what he was doing and he had an excellent bedside manner. He didn't mess around but you could tell he really cares about his patients.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
If you have questions, ask them. Fertility dotors sometimes assume that you know what to expect because they do it everyday. At first I thought I wasn't getting enough information but it was just because I wasn't asking questions. Dr Bateman will spend time answering your questions and making you feel better about the process.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He personally called me a number of times during our IVF cycles. We had to stop our first cycle after I had a bad reaction to cetrotide and he called me and was compassionate. When we started our next cycle and had 1 embryo he called and congratulated me which I thought was really nice.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
I used gonalF, cetrotide, pregnyl during my first IVF cycle. But I had a bad reaction to the cetrotide and we had to stop the cycle because my estrogen dropped significantly. The next cycle I used the same medications except I did Lupron shots twice a day instead of the cetrotide. That ended up working.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Stephanie and Bonnie)
You get passed around by the nurses because whoever is available at the time sees you or answers your calls. They did a good job throughout the process. I know they are juggling a lot of patients at a time so sometimes I felt like they may have not understood where I was in the process at times but I don't think that was their fault. It was more related to the amount of patients they see. They also knew my name and I developed a relationship with them during my course of treatment which was nice.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Wait times can be long in the office but that's kinda out of their control. The doctors and nurses are compassionate and they communicate well throughout the process. I wasn't a big fan of their financial person but we only had to deal with her a couple times.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Frozen egg retrieval and transfer was around $10,200. Not including medications.
Describe Bruce Bateman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I only had one embryo to transfer so this wasn't a topic of discussion.
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2014 - 2015, Unsuccessful
NPS
9
NPS
10
Age 39 - 40
2 IVF
East Asian
Income $100K - $199K
Nurse or HC Services
1st of 3 Docs
4 IUI With Other Docs
2 IVF With Other Docs
Donor Eggs With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
In the end our outcome wasn't ideal, but I was appreciative of Dr. Bateman listening to me as a patient and honoring my request... The longer I was in the clinic and the more I interacted with him, the more I realized he was genuinely invested and truly hopeful for me as a person and potential mother... I appreciated him listening to my needs and comfort level.
The clinic [Reproductive Medicine and Surgery Center of Virginia] is very small and no one is made to feel like they are a number. The physicians and the nurses are so nice and really do want the best for you as a patient... The nursing staff care about you as a person. They are all so kind and compassionate. They are always willing to answer questions and give you a hug when you need it... I have no complaints with the scheduling here.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I would recommend Dr. Bateman over again. He started the fertility clinic in Charlottesville and has years of experience under his belt. He was always very knowledgable and helpful when I asked questions. I also appreciated his understanding in one of our meetings when discussing all types of interventions during IVF (ICSI, assisted hatching). My husband and I were part of the shared risk program and as a result it required us to comply with clinical recommendations. Dr. Bateman and I had a discussion about assisted hatching, pros/cons. I told Dr. Bateman I wanted minimal intervention and he understood my wishes and allowed me to choose that for our second cycle of IVF despite the recommendation to proceed with assisted hatching. I appreciated him listening to my needs and comfort level. I did proceed to get pregnant, but miscarried in the first trimester. In the end our outcome wasn't ideal, but I was appreciative of Dr. Bateman listening to me as a patient and honoring my request.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Be engaged in the process and take ownership and ask lots of questions until you understand the process, especially the medication! It is a lot to take in and keep straight and you deserve to understand everything along the way.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman has a kind and gentle bedside manner. In the very beginning, I wasn't necessarily a fan. I felt he was more "old school" in his bedside manner, more hands off. However, the longer I was in the clinic and the more I interacted with him, the more I realized he was genuinely invested and truly hopeful for me as a person and potential mother. I miscarried 3 times and Dr. Bateman delivered that news to me 2 of the 3 times. He was so compassionate, to the point that I felt he was tearing up telling me the news during my last miscarriage. The clinic is very small and no one is made to feel like they are a number. The physicians and the nurses are so nice and really do want the best for you as a patient.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Stephanie Barrix and Bonnie)
The nursing staff care about you as a person. They are all so kind and compassionate. They are always willing to answer questions and give you a hug when you need it. There were several times I cried in the office and they were so kind and understanding. They were always waiting with a hug. The clinic is small so no one feels like a number. The nurses were joyful when I was pregnant and sad when I miscarried. I truly felt they were engaged in my care and wanted and hoped for the best.
Describe your experience with your monitoring appointments at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The monitoring appointments were never an issue for me. They were always very accommodating to meet my needs. I never had a conflict. Any lab work had to be completed by 2pm because of their lab. So I could not come in the afternoon for lab work. However, that wasn't an issue for me but I could see that being a problem for some. Ultrasound appointments they try and schedule first thing at 8am when they open so I could get in and out. If I couldn't come in the morning, they were always able to accommodate me when I could come. I have no complaints with the scheduling here.
9
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2012 - 2013, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
Unexplained
European
Income $50K - $99K
Doctor
1st of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bateman is a true professional in every sense of the word. He deeply understands the challenges (mental, physical, emotional) that go along with infertility treatment for couples. We felt informed and cared for at every step of the way.... Dr. Bateman specifically has a heartwarming and endearing quality which only added to our experience and instilled our confidence in him with our most precious gifts.... After first pregnancy and deciding for additional children, single vitrified embryos used for transfer. Only on first fresh cycle were 2 embryos implanted resulting in single implantation.
This is a state of the art facility. After exhausting many options of fertility treatment, we went to the UVA Reproductive Center of Virginia (about 3 hours from home) and we were not disappointed. Even needing daily appointments at time never felt like a burden driving back and forth because it was truly worth it.... [Cost of Treatment] $20,000 shared risk program. We would get money back if it did not work after 3 fresh cycles. Approximately $5,000 additional cost of medications.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Let's be honest, infertility is one of the hardest things a young couple can go through. It can have so many ripple effects. Infertility can make one feel very alone. Dr. Bateman and his staff never let us feel alone. We felt we had someone in our corner the entire way and we were all working toward our goal of having a family. I cannot say enough good things about this state of the art facility and their incredible team members. Dr. Bateman specifically has a heartwarming and endearing quality which only added to our experience and instilled our confidence in him with our most precious gifts.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Listen and trust your doctor. At the end of the day, what will be will be and you cannot change it. This center has your best interests at heart. This condition (infertility) will cause you to question everything but it is relieving to trust in someone who shows as much compassion and care as Dr. Bateman and his staff.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman is a true professional in every sense of the word. He deeply understands the challenges (mental, physical, emotional) that go along with infertility treatment for couples. We felt informed and cared for at every step of the way. The staff was always available to address concerns or answer questions. We never felt alone. We are very thankful for each and every one of their team members.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Blood work to check eggs, blood work to check male health as well Check uterus/tube (hysterosalpingogram) Sperm specimen Birth control for 10 days to regulate and "control" the cycle Lupron/FSH/Gonal-F Follistim or Menopur. (injections to belly) for ovary stimulation Daily ultrasounds at clinic around ovulation to localize peak egg period Egg retrieval (21 eggs received) Ferilization (7 embros) Day 5 embro development (2 embryos implanted from fresh cycle) Embryo implantation (first time we did 2 from fresh cycle - 1 implanted resulting in 1 single birth; thereafter only 1 embryo used for vitrified embryos due to a reported higher success of implantation. Each time resulting in successful singl implant) Estrogen supplementation (oral meds) Progesterone shots continued up to 14 weeks gestation (injections to backside) Blood test 2 weeks - Beta levels, Recheck 1 wk for doubling Ultrasound at 7 weeks, and again at 9 weeks Release care to local OBGYN for pregnancy monitoring
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Stephanie Barrix RN)
Stephanie is phenomenal. She connects on a personal level with her patients and is extremely organized. She cares for her patients. She answered all questions and made herself available around the clock to calm any concerns. We are so thankful to have had her coordinate this entire process. She is wonderful.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
This is a state of the art facility. After exhausting many options of fertility treatment, we went to the UVA Reproductive Center of Virginia (about 3 hours from home) and we were not disappointed. Even needing daily appointments at time never felt like a burden driving back and forth because it was truly worth it.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
$20,000 shared risk program. We would get money back if it did not work after 3 fresh cycles. Approximately $5,000 additional cost of medications.
Describe Bruce Bateman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
After first pregnancy and deciding for additional children, single vitrified embryos used for transfer. Only on first fresh cycle were 2 embryos implanted resulting in single implantation.
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
9
NPS
9
Age 36 - 37
3 IUI
1 IVF
Endometriosis
Male Factor
Unexplained
European
Income $50K - $99K
Teacher
2nd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bateman was attentive to my questions, any and all of them. He explained any thing that I needed clarified. Dr. Bateman showed compassion, but also gave me the medical information I needed. The office was welcoming and well organized. My husband was included in conversations as well...Initially, I had surgery due to endometriosis, followed by some attempts with Letrizole. Afterwards trying Letrizole with IUI. This was done twice. Then IUI with injectibles, followed by ivf.
The success or refund program [at Reproductive Medicine and Surgery Center of Virginia] is costly, but an insurance of sorts...Due to additional risks with multiples, this clinic always recommends a single transfer...Just a pleasant place to be. At times, I had questions but the clinic is very good at what they do. Often, there are written instructions to support verbal ones. Training was available for the more complex items. Nurses let me rephrase my responsibilities.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman was attentive to my questions, any and all of them. He explained any thing that I needed clarified. Dr. Bateman showed compassion, but also gave me the medical information I needed. The office was welcoming and well organized. My husband was included in conversations as well.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Patience is hard, but a necessary part of the process. Keep moving forward, the clinic is highly successful and gives good information along the way.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
They knew my name, always available to answer questions and outwardly showed compassion.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Initially, I had surgery due to endometriosis, followed by some attempts with Letrizole. Afterwards trying Letrizole with IUI. This was done twice. Then IUI with injectibles, followed by ivf.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Brittany)
So so good to me. I would talk to her when ever I had questions. Some of the best blood draws I've ever had. They were available via email and phone, readily.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Just a pleasant place to be. At times, I had questions but the clinic is very good at what they do. Often, there are written instructions to support verbal ones. Training was available for the more complex items. Nurses let me rephrase my responsibilities.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The success or refund program is costly, but an insurance of sorts. The information is available is available from the clinic.
Describe Bruce Bateman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Due to additional risks with multiples, this clinic always recommends a single transfer.
9
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Compassion
5 of 5
Explained risks
4 of 5
9
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2007 - 2017, Unsuccessful
NPS
8
NPS
9
Age 28 - 38
9 IUI
Diminished Ovarian Reserve
Male Factor
Poor Egg Quality
Income $50K - $99K
Teacher
1st of 2 Docs
2 IVF With Other Docs
Neutral
Strongly Recommends
Unsuccessful
When I was told that I only had two eggs to retrieve, Dr. Bateman was realistic with his expectations but also gave me hope with stories of women who only needed one egg to conceive. His bedside manner and reassurance was very comforting. He held my hand when I was upset and explained everything in detail. He is an older doctor so I think that it is easy to stereotype, but he certainly knows what he is doing.
The clinic [Reproductive Medicine and Surgery Center of VA] is very clean, neat and cheery. The office manager is a wonderful lady and easy to work with. They are very willing to work with your schedule and make sure appointment times will work for each patient.... The nursing staff are very kind, however in my most recent IVF attempts it was hard to get hold of them through email. Once Bonnie retired, Stephanie was obviously overwhelmed, but I felt this impacted my care.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
When I was told that I only had two eggs to retrieve, Dr. Bateman was realistic with his expectations but also gave me hope with stories of women who only needed one egg to conceive. His bedside manner and reassurance was very comforting. He held my hand when I was upset and explained everything in detail. He is an older doctor so I think that it is easy to stereotype, but he certainly knows what he is doing.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Ask lots of questions, whatever they may be or how silly they seem.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He was realistic, down to earth and very sensitive to my needs.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
The 9 IUIs that I tried between 2007-2010 included clomid and injections. These resulted in one chemical pregnancy and one ectopic pregnancy. Unfortunately, the ectopic came after we had our best results with 5 potential eggs.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Bonnie and Stephanie )
The nursing staff are very kind, however in my most recent IVF attempts it was hard to get hold of them through email. Once Bonnie retired, Stephanie was obviously overwhelmed, but I felt this impacted my care.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The clinic is very clean, neat and cheery. The office manager is a wonderful lady and easy to work with. They are very willing to work with your schedule and make sure appointment times will work for each patient.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
15,000, but additional 25,000 with IVF after that
Describe Bruce Bateman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
We did not get this far.
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Provided conflicting information
8
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Unknown Success
NPS
5
NPS
6
Age 31 - 32
2 IUI
Diminished Ovarian Reserve
Male Factor
European
Income $50K - $99K
Sales Representative
2nd of 2 Docs
2 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Success w/ Doc Too early to know
He [Dr Bateman] certainly is an excellent doctor, but it wasn't until after I'd already undergone 2 IUI cycles that we did the testing to determine my AMH (ovarian reserve) is low. That, coupled with my partner's male factor, meant IUIs were likely never going to be effective for us.
I felt like if RMSCVA took the time to do additionally tests and fully review my partner's sperm analysis, we would not have wasted time or funds on IUI....Brittany - my coordinator for IUI -- was excellent!...Small RE in Charlottesville. They do not have a separate waiting room for people who bring children, so please be aware.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman takes a conservative approach. We had to ask for additional interventions in order to have a more aggressive treatment plan.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I don't feel like Dr. Bateman took the time to diagnose our issues/ review our past medical history. He certainly is an excellent doctor, but it wasn't until after I'd already undergone 2 IUI cycles that we did the testing to determine my AMH (ovarian reserve) is low. That, coupled with my partner's male factor, meant IUIs were likely never going to be effective for us. I felt like if RMSCVA took the time to do additionally tests and fully review my partner's sperm analysis, we would not have wasted time or funds on IUI.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
I did 2 cycles of Letrozole/Femara combined with IUI. I added a trigger shot. RMSCVA doesn't necessarily do ultrasound monitoring during IUI cycle (they ask you to do OPKs at home). I asked RMSCVA to add two things which they didn't recommend for me: 1) mid-cycle monitoring because I didn't want to waste a cycle by missing ovulation, and 2) a trigger shot in order to better time IUI. First cycle resulted in a chemical pregnancy and second cycle was a negative.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Brittany)
Brittany - my coordinator for IUI -- was excellent!
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Small RE in Charlottesville. They do not have a separate waiting room for people who bring children, so please be aware.
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Provided conflicting information
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
We had three people tell us different things about an upcoming cycle, and had to call several times to clarify
5
Doctor
Bruce Bateman (retired)
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
1 of 5
6
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
9
Age 39 - 40
Diminished Ovarian Reserve
Male Factor
Unexplained
European
Income $100K - $199K
2nd of 2 Docs
3 IUI With Other Docs
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Kind and caring. He did not sugar coat facts. He told us stuff about our labs that our prior doctor didn’t or missed helping us discover that some of our fertility issues were also related to my husband... Ask questions. No question is stupid and dr Bateman and his staff have the answers....Due to my age he recommended 1 embryo transfer at a time and felt there would be better success... They [RMSC] have a patient portal but you can only receive messages from them. It was helpful bc all test and lab results were on the portal
I like being able to email. They [RMSC] have a patient portal but you can only receive messages from them. It was helpful bc all test and lab results were on the portal which came in handy when I saw a different specialist about a separate problem... Stephanie and Tara are great. I can email them any question and I usually get a response by the end of the day.... Prepaid ivf cycle cost about 20k not including anesthesia fees and medication costs but that included 2 egg retrievals, ultrasound, lab work and as many embryo transfer as needed to bring home a live birth
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Kind and caring. He did not sugar coat facts. He told us stuff about our labs that our prior doctor didn’t or missed helping us discover that some of our fertility issues were also related to my husband
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Ask questions. No question is stupid and dr Bateman and his staff have the answers.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Candid talk from doctor, tough love sometimes which is what we needed. Kind and knowledgeable
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Stephanie and Tara are great. I can email them any question and I usually get a response by the end of the day.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I like being able to email. They have a patient portal but you can only receive messages from them. It was helpful bc all test and lab results were on the portal which came in handy when I saw a different specialist about a separate problem
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Prepaid ivf cycle cost about 20k not including anesthesia fees and medication costs but that included 2 egg retrievals, ultrasound, lab work and as many embryo transfer as needed to bring home a live birth
Describe Bruce Bateman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Due to my age he recommended 1 embryo transfer at a time and felt there would be better success
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 38
3 Fertility Medications
Anovulation
Endometriosis
Male Factor
European
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Dr Bateman is a pleasure to work with, showing a genuine concern for our desire to have a family....The only downside is he no longer performs endometriosis surgery, therefore I need to see another physician in the office. But I feel quite confident I'm receiving the best care. Whenever I've seen him, he makes sure I know what action we're taking and the next steps. He's very thorough and takes the time to explain everything.
The office [Repro Med Surgery Ctr of VA] is quiet, and private. It has a cozy feel. The only downside is it can be hard to find as its located in an area with several outpatient offices and buildings. However, there is amble parking due to its location....Thus far I've seen a couple different nurses in office. They are compassionate and caring, easy to reach via phone whenever questions arose....Before continuing treatment, I will see another physician in the practice to have surgery for endometriosis.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
The only downside is he no longer performs endometriosis surgery, therefore I need to see another physician in the office. But I feel quite confident I'm receiving the best care. Whenever I've seen him, he makes sure I know what action we're taking and the next steps. He's very thorough and takes the time to explain everything.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Don't be afraid to ask questions. There are no wrong questions, and he takes the time to walk you through the process.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr Bateman is a pleasure to work with, showing a genuine concern for our desire to have a family.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
I'm currently seeing Dr Bateman. He has adjusted, increased my clomid dose, and we are planning to utilize IUI soon. Before continuing treatment, I will see another physician in the practice to have surgery for endometriosis.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Thus far I've seen a couple different nurses in office. They are compassionate and caring, easy to reach via phone whenever questions arose.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The office is quiet, and private. It has a cozy feel. The only downside is it can be hard to find as its located in an area with several outpatient offices and buildings. However, there is amble parking due to its location.
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2018, Unsuccessful
NPS
10
NPS
10
Age 34
1 IUI
Male Factor
European
Income $100K - $199K
1st of 3 Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He was very open to answering questions and discussing procedure and medications in detail. He was realistic about the possible outcome of procedure. We were able to get appointments in a reasonable amount of time. He was very thorough while remaining compassionate. We look forward to continuing to work with Dr. Bateman.... [Protocols] Clomid cycle day 5-9 and IUI... Clinic has three doctors so if you want timely appointments you may not see the same doctor each visit.
Clinic [Reprod Med & Surg Ctr of VA] has three doctors so if you want timely appointments you may not see the same doctor each visit. We have seen all three and all have been excellent. The clinic is very clean and comfortable but small enough that you don’t feel like you are just a number... The nurses were very kind and compassionate... $865 IUI procedure plus tests and visits leading up to visit $400 HSG test $319 lab work
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He was very open to answering questions and discussing procedure and medications in detail. He was realistic about the possible outcome of procedure. We were able to get appointments in a reasonable amount of time. He was very thorough while remaining compassionate. We look forward to continuing to work with Dr. Bateman.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Come prepared with your questions
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He was very attentive and available to answer questions
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Clomid cycle day 5-9 and IUI
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nurses were very kind and compassionate
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Clinic has three doctors so if you want timely appointments you may not see the same doctor each visit. We have seen all three and all have been excellent. The clinic is very clean and comfortable but small enough that you don’t feel like you are just a number
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
$865 IUI procedure plus tests and visits leading up to visit $400 HSG test $319 lab work
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
2017 - 2018, Unknown Success
NPS
8
NPS
8
Age 26 - 27
5 Fertility Medications
PCOS
European
Income $50K - $99K
Teacher
1st of 4 Docs
1 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Not sure
He [Dr. Bateman] really cares for his patients even if he is very blunt to the point.... He has many years of experience. He can be very facts first which can be offputting at times but he is also sentimental and daring. He has been there to whip away my tears and hold my hand. Even though we have had no success yet we are very hopeful!... Started right away with clomid 50mg, then 100mg, then 150 mg, then 200 mg with trigger shot
They [Repro Med Surgery Ctr] are very educated in what they do but often you don't get a choice in doctors. This makes you feel like a number at times. They have always cared for mine and my husbands concerns and supported us in the journey.... Once a nurse did not schedule our appointment like she should but it was only one slip up... The costs have been very reasonable.... Monica has s the sweetest nurse on the planet. They all take time to call back for follow up questions after hours.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He is like a friendly grandpa rooting for you. He has many years of experience. He can be very facts first which can be offputting at times but he is also sentimental and daring. He has been there to whip away my tears and hold my hand. Even though we have had no success yet we are very hopeful!
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Be prepared to get a lot of information that you may not understand
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He really cares for his patients even if he is very blunt to the point.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Started right away with clomid 50mg, then 100mg, then 150 mg, then 200 mg with trigger shot
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Monica has s the sweetest nurse on the planet. They all take time to call back for follow up questions after hours.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
They are very educated in what they do but often you don't get a choice in doctors. This makes you feel like a number at times. They have always cared for mine and my husbands concerns and supported us in the journey.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The costs have been very reasonable.
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Lost appointments
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Once a nurse did not schedule our appointment like she should but it was only one slip up
8
Doctor
Bruce Bateman (retired)
NPS
Humanity
4 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015, Unsuccessful
NPS
1
NPS
1
Age 35
European
Income $50K - $99K
Teacher
2nd of 2 Docs
3 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
No questions were asked that I didn't offer and no suggestions were made besides everything I could look up on Google. He just went through bloodwork, HSG, drugs, sperm sample. Nothing felt specific to me. He would come in and say he read the chart and knows all about everything each visit. I had to call back every month to ask the nurse what the next step was.
They [the nursing staff] responded to messages appropriately, answered the questions, and showed compassion with setbacks.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
No questions were asked that I didn't offer and no suggestions were made besides everything I could look up on Google. He just went through bloodwork, HSG, drugs, sperm sample. Nothing felt specific to me. He would come in and say he read the chart and knows all about everything each visit. I had to call back every month to ask the nurse what the next step was.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Do your own research and bring lots of questions because extra information will not be offered to you.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
I felt like he just went through a checklist on his way to IVF and learned nothing about me personally (besides bloodwork).
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
They responded to messages appropriately, answered the questions, and showed compassion with setbacks.
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Failed to order appropriate test
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Did not provide the information needed at the lab to complete bloodwork. Would not resend. Not sure if the error was on the side of the clinic or the lab, but the clinic left me to resolve it with the lab.
1
Doctor
Bruce Bateman (retired)
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
3 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
3 of 5
1
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2015, Unsuccessful
NPS
4
NPS
6
Age 40
Diminished Ovarian Reserve
Poor Egg Quality
European
Income $200K - $499K
Investor
1st of 3 Docs
1 Egg Freezing With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
Dr Bateman is very dry. He doesn't elaborate on much. I did trust his experience. They take a very conservative approach so I wouldn't recommend to anyone who is higher risk...Make sure to ask what their protocol is and why they only use the same one for different cycles.
The nurses [at Reproductive Medicine and Surgery Center of Virginia] were all very compassionate, even while I went there as a satellite patient. They really take time to help [you] understand the medications and how the injections work.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr Bateman is very dry. He doesn't elaborate on much. I did trust his experience. They take a very conservative approach so I wouldn't recommend to anyone who is higher risk.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Make sure to ask what their protocol is and why they only use the same one for different cycles.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
The Dr's and Nurses are some of the kindest I have come across.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nurses were all very compassionate, even while I went there as a satellite patient. They really take time to help u understand the medications and how the injections work.
4
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
2 of 5
6
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2019 - 2020, Unsuccessful
NPS
3
NPS
5
Age 27 - 28
6 Fertility Medications
European
Income $50K - $99K
Only Doc Seen
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He never really took the time to explain what was really going on so I felt like I never got the care I deserved. ... When I miscarried he was no help. He didn't tell me that I needed to have blood drawn every week until my levels came down and he had no sympathy. He also never diagnosed me or felt the need to help me understand why I was going through everything I was going through
the clinic [Repro Med & Surg Ctr of VA] stopped accepting anthem which was the reason we couldn't continue treatments. The nurses were always amazing and so knowledgeable. The front desk personnel are very polite and sweet and know their clients on a first name basis. The clinic is overall welcoming. ... I had to call for certain test results because nobody informed me of them. I had to always ask the questions about treatment plans because they were never discussed in person
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
When I miscarried he was no help. He didn't tell me that I needed to have blood drawn every week until my levels came down and he had no sympathy. He also never diagnosed me or felt the need to help me understand why I was going through everything I was going through
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
ask all the questions and do your own research
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He never really took the time to explain what was really going on so I felt like I never got the care I deserved.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
7.5 mg of Femara days 3-12, followed by a trigger shot around days 16/17, timed intercourse
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
they were extremely helpful and easy to talk to about what was going on
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
the clinic stopped accepting anthem which was the reason we couldn't continue treatments. The nurses were always amazing and so knowledgeable. The front desk personnel are very polite and sweet and know their clients on a first name basis. The clinic is overall welcoming.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
i just remember them stopping taking anthem
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to convey critical information
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
I had to call for certain test results because nobody informed me of them. I had to always ask the questions about treatment plans because they were never discussed in person
3
Doctor
Bruce Bateman (retired)
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
2 of 5
Explained risks
2 of 5
Adaptability
2 of 5
5
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2018, Unsuccessful
NPS
5
NPS
8
Age 23
2 IUI
Male Factor
Middle Eastern
Income $0 - $49K
1st of 3 Docs
Doesn't Recommend
Neutral
Unsuccessful
First time [Dr. Bruce Bateman] did the procedure the second time a student did the process...seems a good man, but we did not get a good result from procedure. Also we did not find him very helpful in terms of planing the next procedure or guidelines. We, I and my husband felt clueless about what is going to be the next. I would rate him the 10 if he had some insight about the next step...Ask him questions?...I don't have a good memory of the procedure because I didn't get any result
They [the nurses at Reproductive Medicine and Surgery Center of Virginia] were great...It's Strength is they start the procedure and they are on track. It's weakness if patient does not have the money on hand for procedure-- hospital doesn't not have any B plan...First time [Dr. Bruce Bateman] did the procedure the second time a student did the process...seems a good man, but we did not get a good result from procedure. Also we did not find him very helpful in terms of planing the next procedure or guidelines. We, I and my husband felt clueless about what is going to be the next. I would rate him the 10 if he had some insight about the next step...Ask him questions?...I don't have a good memory of the procedure because I didn't get any result
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Bruce Nate seems a good man, but we did not get a good result from procedure. Also we did not find him very helpful in terms of planing the next procedure or guidelines. We, I and my husband felt clueless about what is going to be the next. I would rate him the 10 if he had some insight about the next step.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Ask him questions?
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
First time Bateman did the procedure the second time a student did the process
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
I don't have a good memory of the procedure because I didn't get any result
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
They were great
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
It's Strength is they start the procedure and they are on track. It's weakness if patient does not have the money on hand for procedure-- hospital doesn't not have any B plan. This is sad because most of the people doesn't have that much money in their hsnd
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
As expensive that I stopped going to see him because I couldn't afford it😢
5
Doctor
Bruce Bateman (retired)
NPS
Humanity
3 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
3 of 5
8
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
8
Age 33 - 34
1 IUI
Anovulation
Income $50K - $99K
Teacher
1st of 2 Docs
1 Fertility Medications With Other Docs
Strongly Recommends
Neutral
Unsuccessful
He [Dr. Bruce Bateman] explains procedures in a thorough manner and is also personable. He gave me a clear insight from the beginning about my condition and responds in a timely manner. Dr. Bateman has been an RE for many years and has a wealth of knowledge...He is thorough and to the point. He was very uproot and hopeful about my situation and diagnosis from the first time we met.
[Staff at Reproductive Medicine and Surgery Center of Virginia] Need to provide more of an explanation on how to administer medication in office visits. Staff is thorough, kind and compassionate. Doctors are incredibly knowledgeable and responsive. You often don’t see the same doctor...[nursing staff is] Thorough, timely and responsive...He [Dr. Bruce Bateman] explains procedures in a thorough manner and is also personable. He gave me a clear insight from the beginning about my condition and responds in a timely manner. Dr. Bateman has been an RE for many years and has a wealth of knowledge...He is thorough and to the point. He was very upr
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He explains procedures in a thorough manner and is also personable. He gave me a clear insight from the beginning about my condition and responds in a timely manner. Dr. Bateman has been an RE for many years and has a wealth of knowledge.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Be patient.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
He is thorough and to the point. He was very uproot and hopeful about my situation and diagnosis from the first time we met.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Thorough, timely and responsive
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Need to provide more of an explanation on how to administer medication in office visits. Staff is thorough, kind and compassionate. Doctors are incredibly knowledgeable and responsive. You often don’t see the same doctor.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Ultrasounds, medication and IUI
9
Doctor
Bruce Bateman (retired)
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
8
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Successful
NPS
10
NPS
10
Age 27
2 IUI
Unexplained
Income $50K - $99K
2nd of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Bateman has a very good bedside manner, he explained everything before the treatment as well as what was going on throughout the transfer(IUI insemination). He listened to my concerns as I was set on only trying 3 rounds of IUI treatments before taking a break from treatments. Therefore the last round he changed the protocol for a higher chance of conceiving. Dr. Bateman understood and didn't try to change my mind to take a break from the next step of treatments (IVF). He was always hopeful and positive coming into the room at every appointment. I am appreciative of him throughout this journey.
This office [RMSC] is clean, nice staff, friendly greetings everytime you sign in. Normally the wait time isn't very long. And appointment times were always times that I could adjust around my work schedule. The only thing is I wish they would see patients in the Lynchburg office where I did my original consult. ... Kari was an exceptional nurse, I seem her most of the time going there she was very kind and helpful. I seen most of the nurses and liked them all! Everyone showed compassion and cared about their jobs. ...
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman has a very good bedside manner, he explained everything before the treatment as well as what was going on throughout the transfer(IUI insemination). He listened to my concerns as I was set on only trying 3 rounds of IUI treatments before taking a break from treatments. Therefore the last round he changed the protocol for a higher chance of conceiving. Dr. Bateman understood and didn't try to change my mind to take a break from the next step of treatments (IVF). He was always hopeful and positive coming into the room at every appointment. I am appreciative of him throughout this journey.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Trust him and be open about your concerns.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman explained all treatment options in a way I could understand. Especially since this was all new and like a foreign language to me.He was very nice and understanding with all of my questions/concerns.
Describe your experience with your nurse at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA). (Assigned nurse: Kari)
Kari was an exceptional nurse, I seem her most of the time going there she was very kind and helpful. I seen most of the nurses and liked them all! Everyone showed compassion and cared about their jobs.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
This office is clean, nice staff, friendly greetings everytime you sign in. Normally the wait time isn't very long. And appointment times were always times that I could adjust around my work schedule. The only thing is I wish they would see patients in the Lynchburg office where I did my original consult.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
My insurance paid for my medications/shots resulting in a significant savings- $600 to $61 each the first two rounds. Each ultrasound to check follicles-$179. First two IUI procedures $624. Medications/shots third round $2300 insurance covered all but $61. Ultrasound/bloodwork $243 and last IUI $867 due to new protocol.
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2019, Successful
NPS
10
NPS
10
Age 32 - 37
7 IUI
Anovulation
PCOS
European
Income $50K - $99K
1st of 3 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Bruce [Dr. Bateman] is a sweet, gentle man. He is methodical and explains his treatment plan clearly. He always offered tissues when I cried and showed compassion when treatment was different than expected or we faced hard stuff. He is smart and thoughtful...we resumed Clomid 150mg and I produced too many follicles (6-8) and Dr. Bateman said it was too many to proceed. Too high a risk of multiples. So we shut down treatment and I took Prometrium to bring a period. When I got my period and had my ultrasound, my ovary had a large cyst. I was prescribed Loestrin birth control for two weeks.
[The nurses at Reproductive Medicine and Surgery Center of Virginia are] great! They were kind and attentive and always called back promptly after leaving messages on the nurse line...IUI cycles with drugs were about $800...They are so organized and never have too many patients at once. They’re prompt and your appointment is always within 15 minutes of arriving. You can’t ever call too many times and they will always answer your questions. You do have to double check payment totals sometimes. I just always double check what I owe.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Bruce is a sweet, gentle man. He is methodical and explains his treatment plan clearly. He always offered tissues when I cried and showed compassion when treatment was different than expected or we faced hard stuff. He is smart and thoughtful.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Be patient.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman is very structured and organized in his approach and goes through each step in a methodical way. His delivery helps you know he cares and he treated me in a calm, warm way.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
My first round of treatment with Dr. Bateman was in 2014. I started with a consult in September. I took Progesterone to get a period and then we did Clomid 100mg in October. I didn’t ovulate. I did Clomid 150mg in November and ovulated on day 17. We did an IUI on day 18 and I got pregnant. I delivered a healthy baby boy in August 2015. We started treatment again to try for another child in February 2018. I had a consult in February. After the bloodwork, I started on Levothyroxine 25mcg for a underactive thyroid. TSH level was 2.5 and they wanted it below for decreased risk of miscarriage. I then started with Letrozole 7.5mg for 5 days (day 5-9). We did this because I had been ovulating on Clomid with my primary OBGYN and had done one IUI in their office. I produced follicles and took a trigger shot and ovulated. We did an IUI. I didn’t get pregnant. In March, we did the same Letrozole treatment on 7.5mg for 5 days (day 5-9) and I triggered and ovulated and did another IUI. I didn’t get pregnant. In April we moved back to Clomid 150mg on days 3-7. I produced follicles, triggered, and did an IUI. I didn’t get pregnant. In May and June we didn’t the same thing with Clomid days 3-7, trigger, and IUI. I didn’t get pregnant. We took off July-September for work trips and a vacation. In October, we resumed Clomid 150mg and I produced too many follicles (6-8) and Dr. Bateman said it was too many to proceed. Too high a risk of multiples. So we shut down treatment and I took Prometrium to bring a period. When I got my period and had my ultrasound, my ovary had a large cyst. I was prescribed Loestrin birth control for two weeks. At my next ultrasound, in November, ovaries looked fine. I got a period, and started 100mg Clomid days 4-8 and then two days of Gonal-F shots. I produced follicles, triggered, ovulated, and did my 6th IUI. I didn’t get pregnant. In December, we did 6 days of Gonal-F shots of 87.5 units each. I produced follicles and triggered and did our 7th IUI. I got pregnant and had good numbers for both of my beta HCG blood tests. I carried to 11.5 weeks and then miscarried in March of 2019. I saw Dr. Bateman in April for a consult and we decided to wait for a period and do another HSG test to check my tubes and uterus. Waiting on my period now.
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
They’re great! They were kind and attentive and always called back promptly after leaving messages on the nurse line.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
They are so organized and never have too many patients at once. They’re prompt and your appointment is always within 15 minutes of arriving. You can’t ever call too many times and they will always answer your questions. You do have to double check payment totals sometimes. I just always double check what I owe.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
It’s expensive! IUI cycles with drugs were about $800. Shots for the Nov/Dec. cycles were $500-700. Clomid was about $30. Thyroid meds are $4/month. Ultrasounds were $80-180.
What specific things went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
  • Provided conflicting information
Describe the specific things that went wrong at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
One time i was given conflicting information between what was said at the office and what was said on the phone. It was easily fixed.
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Successful
NPS
10
NPS
10
Age 28 - 29
3 IUI
1 IVF
Male Factor
European
Income $100K - $199K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Bateman was always realistic with my husband and I. He never made any promises he couldn’t keep. When I had bleeding early in my pregnancy he had me come to the office right away to make sure the baby and I were both ok. He even called me a few days later to check on me...will never get mad or annoyed for asking too many questions. He wants you to feel involved in your own care.
The front staff [at Reproductive Medicine and Surgery Center of Virginia] is very friendly and do a great job of working with your work schedule as far as scheduling your appointments. The clinic nurses were nice, but some days they appeared rushed. One of the IVF corrdinators was very friendly and always willing to asnwer any questions I had. The other IVF coordinator had a tendency to act as if I was bothering her with questions or concerns.
How was your experience with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman was always realistic with my husband and I. He never made any promises he couldn’t keep. When I had bleeding early in my pregnancy he had me come to the office right away to make sure the baby and I were both ok. He even called me a few days later to check on me.
What's one piece of advice would you give a prospective patient of Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
If you ever have any questions along the way, ask them. Dr. Bateman will never get mad or annoyed for asking too many questions. He wants you to feel involved in your own care.
During treatment, were you treated like a number or a human with Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)?
Dr. Bateman always made it a point to ask me how my husband and I were feeling emotionally. He never treated us like just another number or another couple. He individualized his care to make us feel like we were the only couple he was caring for.
Describe the protocols Bruce Bateman (retired) used in your cycles at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA) and their degree of success.
Clomid- no negative results, but no pregnancy. Gonal F- no negative results, pregnancy Lupron- no negative results, pregnancy Estradiol- no negative results, pregnancy HCG- no negative results, pregnancy
Describe your experience with the nursing staff at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The nursing staff was mostly friendly, some more than others. I was given the work phone number for one of the nurses (which she told me to use if I ever had any questions or concerns while cycling) and she always acted like I was bothering her. It made me apprehensive to reach out.
Describe your experience with Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
The front staff is very friendly and do a great job of working with your work schedule as far as scheduling your appointments. The clinic nurses were nice, but some days they appeared rushed. One of the IVF corrdinators was very friendly and always willing to asnwer any questions I had. The other IVF coordinator had a tendency to act as if I was bothering her with questions or concerns.
Describe the costs associated with your care under Bruce Bateman (retired) at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
For fertility medications, egg retrieval, genetic testing, and embryo transfer we paid at least $26,000.
Describe Bruce Bateman (retired)'s approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA).
Dr. Bateman advise my husband and I that because our infertility was due to a sperm based issue we should only implant one embryo at a time.
10
Doctor
Bruce Bateman (retired)
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Virginia Fertility & IVF (FKA Reproductive Medicine & Surgery Center of VA)
Charlottesville
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5

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