Rated 9.2
Strongly recommend: 84%Neutral: 10%Don't recommend: 6%9.2
84% strongly recommend
33 reviews
Humanity
9
9
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.3
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
6.7
6.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.6
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Georgetown
Residency
George Washington
Fellowship
Stanford U.

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Candice O'Hern Perfetto works in 1 office at

Shady Grove Fertility Texas (US Fertility Network clinic)
Rated 8.9
Strongly recommend: 78%Neutral: 12%Don't recommend: 10%8.9

Explore Clinic
Houston - Texas Medical Center (formerly CORM)
7400 Fannin St., Suite 1180
Houston, TX 77054

33 patient reviews

2016 - 2017, Successful
NPS
10
NPS
10
Age 34 - 35
1 IUI
Endometriosis
European
Income $100K - $199K
Doctor
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Perfetto had an amazing bedside manner and always made me feel like I was involved. I trusted her recommendations and did not feel pressured to rush to ivf like I did at other clinics. She also saw me at most of my visits and made sure I always knew our next steps...We did oral and injectable iui
The doctors in this office [C.O.R.M. - Houston] see their patients almost every time and make an effort to be the primary doctor...The nurses did a good job conveying dr. Perfetto's plan...We did oral and injectable iui...is a smaller practice
How was your experience with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Dr. Perfetto had an amazing bedside manner and always made me feel like I was involved. I trusted her recommendations and did not feel pressured to rush to ivf like I did at other clinics. She also saw me at most of my visits and made sure I always knew our next steps
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
She is a smaller practice so she may not be the doctor you hear about, but she's the doctor worth finding.
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Always felt like I was involved in decision making and never felt lost in the process
Describe the protocols Candice O'Hern Perfetto used in your cycles at Shady Grove Fertility Texas (US Fertility Network clinic) and their degree of success.
We did oral and injectable iui
Describe your experience with the nursing staff at Shady Grove Fertility Texas (US Fertility Network clinic).
The nurses did a good job conveying dr. Perfetto's plan
Describe your experience with Shady Grove Fertility Texas (US Fertility Network clinic).
The doctors in this office see their patients almost every time and make an effort to be the primary doctor.
Describe the costs associated with your care under Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic).
1200
Describe Candice O'Hern Perfetto's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas (US Fertility Network clinic).
We did not do ivf, but she made it clear Eset is her primary goal with all patients
NPS
10
Doctor
Candice O'Hern Perfetto
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Texas (US Fertility Network clinic)
Houston - Texas Medical Center (formerly CORM)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
7
NPS
6
Age 32
Diminished Ovarian Reserve
Endometriosis
4th of 4 Docs
Neutral
Doesn't Recommend
Success w/ Doc Too early to know
she [Dr. Perfeffo] answered all my questions thoroughly and even did the ultrasound herself. The follow up appointment after the testing was rushed, but she did personally call to go over some lab results with me...She also stresses diet and exercise which I also liked...[she] Advocates for single embryo transfer for safety...
The [CORM] hours for each location vary and are pretty limited compared to other clinics, so you must be flexible on time...the staff dropped the ball a few times in our communication early on which led me to question if I wanted to continue my journey there. I found it hard to get a hold of someone on the phone if I had a question, messages were rarely returned
How was your experience with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
She's highly professional - and the only doctor out of the many consultations I had that explained the need to have a different medicated approach to treat patients with Endometriosis. She also stresses diet and exercise which I also liked, where as some other doctors don't quite believe in the power of nutrition for fertility. During the first consultation, she answered all my questions thoroughly and even did the ultrasound herself. The follow up appointment after the testing was rushed, but she did personally call to go over some lab results with me.
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Besides evaluating the rest of the staff, be ready with questions, but condense them as much as possible. Ask the why and hows of everything, clarify who will be there during monitoring, retrieval, and transfers. Like other clinics, you may not have your assigned doctor doing your retrieval as they have scheduled days in surgery.
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
There was hardly ever any kind of wait and no one else in the waiting room. Not sure if that means there are less patients overall or they just don't triple book their appointments like other doctors. Dr. Perfetto was kind yet clear.
Describe your experience with the nursing staff at Shady Grove Fertility Texas (US Fertility Network clinic).
The staff may have been a deal breaker for me - with the cost of IVF, you want to have the security that your fertility and your investment are highly valued with the utmost attention for every point of contact, lab order, ultrasound, and appointment. Dr. Perfetto is an excellent doctor, however, the staff dropped the ball a few times in our communication early on which led me to question if I wanted to continue my journey there. I found it hard to get a hold of someone on the phone if I had a question, messages were rarely returned, and then I felt like I was constantly reminding the staff of what they needed to do.
Describe your experience with Shady Grove Fertility Texas (US Fertility Network clinic).
The clinic philosophy brings good perspective on women's issues, go more in depth into infertility and the whys. The hours for each location vary and are pretty limited compared to other clinics, so you must be flexible on time. My appointment got rescheduled 2x, and was scheduled for the early afternoon when I prefer first thing in the AM or last appointment in the day due to my work. Ultimately, I felt Dr. Perfetto was a great fit for me and my situation, but the staff consistently showed bouts of incompetencies that I felt that I could not put my trust in them. Unfortunately, this is the case in many clinics in my opinion, so just be mentally prepared and be your own best advocate.
Describe the costs associated with your care under Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic).
Consulation is $50, Follow up is $50, labs will vary, but around $300 so far.
Describe Candice O'Hern Perfetto's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas (US Fertility Network clinic).
Advocates for single embryo transfer for safety.
What specific things went wrong at Shady Grove Fertility Texas (US Fertility Network clinic)?
  • Lost appointments
  • Failed to call with results
  • Failed to order appropriate test
  • Failed to send your chart to another clinic
  • Lost results
  • Provided conflicting information
NPS
7
Doctor
Candice O'Hern Perfetto
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
6
Clinic
Shady Grove Fertility Texas (US Fertility Network clinic)
Houston - Texas Medical Center (formerly CORM)
NPS
Operations
3 of 5
Scheduling
2 of 5
Billing Department
3 of 5
Nursing Staff
1 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 30 - 31
Male Factor
Tubal Blockage
Income $50K - $99K
2nd of 2 Docs
7 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We are able to speak with the doctor [Dr. Candice O'Hern Perfetto] in her office not just an exam room...We saw her each time we had an appointment. Never once felt rushed. Appointments were over an hour and she explained everything thoroughly and always welcomed questions...She is the sweetest human...breaks it down so it's easy to understand. Immediately wanted to take action and didn't try putting stuff off til next time or make us wait for follow ups. First time we saw her she did a full work up to figure out what needed to be done next.
Very easy to find. Parking garage with no issues finding a space. Able to do blood work all in the same building. Entire building was clean. Doctor's office was very clean and inviting. We drove 4 1/2 hours and did not have any trouble finding the place and were very impressed. We are able to speak with the doctor in her office not just an exam room...[the nurses were] Very sweet and helpful...We saw her [Dr. Candice O'Hern Perfetto]each time we had an appointment. Never once felt rushed.
How was your experience with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
She is the sweetest human. Explains everything and breaks it down so it's easy to understand. Immediately wanted to take action and didn't try putting stuff off til next time or make us wait for follow ups. First time we saw her she did a full work up to figure out what needed to be done next.
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
No advice, except go for it! You won't regret going see her.
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
We saw her each time we had an appointment. Never once felt rushed. Appointments were over an hour and she explained everything thoroughly and always welcomed questions.
Describe the protocols Candice O'Hern Perfetto used in your cycles at Shady Grove Fertility Texas (US Fertility Network clinic) and their degree of success.
We have not done any treatment YET
Describe your experience with the nursing staff at Shady Grove Fertility Texas (US Fertility Network clinic).
Very sweet and helpful
Describe your experience with Shady Grove Fertility Texas (US Fertility Network clinic).
Very easy to find. Parking garage with no issues finding a space. Able to do blood work all in the same building. Entire building was clean. Doctor's office was very clean and inviting. We drove 4 1/2 hours and did not have any trouble finding the place and were very impressed. We are able to speak with the doctor in her office not just an exam room.
Describe the costs associated with your care under Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic).
So far less than $500
NPS
10
Doctor
Candice O'Hern Perfetto
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Texas (US Fertility Network clinic)
Houston - Texas Medical Center (formerly CORM)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2018, Successful
NPS
10
NPS
10
Age 24 - 27
1 IVF
PCOS
Unexplained
Ashkenazi Jewish
Income $50K - $99K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr Perfetto spoke to my husband and I as if our journey to a successful pregnancy and baby was her journey as well. While she was very forward and honest about her concerns and recommendations, she delivered it in a sensitive manner. Dr Perfetto answered all of our questions extensively and we never felt rushed or pressured to do anything we weren't comfortable with. My husband and I had some religious considerations and she always remembers them when discussing treatment. You can tell she truly cares about each of her patients.
Their office staff [CORM] is friendly, patient, and responsive. The main con is how amount of prompts you have to press before reaching the proper extension when calling the office. ... Appointments were quick and very short wait times. They were very good at doing the blood work and ultrasounds quickly but still didn't make me feel rushed. ... The nursing staff has always been extremely communicative. They return my call within the hour and answer my questions with honesty.
How was your experience with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
I cannot recommend Dr Perfetto enough! Her knowledge and honesty brought such clarity to such a stressful and difficult situation in my life and marriage. She was always available for questions and answered honestly, even if it wasn't what I wanted to hear. She goes out of her way to make sure to address each concern I have and discuss the pros and cons of each situation. When delivering any big news, happy or sad, Dr Perfetto made sure to be the one to call and tell us. I completely trust Dr Perfetto to help grow our family and her knowledge and expertise gives us the hope we need to keep trying.
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Don't be embarrassed or shy to ask any question or concern!!! She is very knowledgeable and always responds with honesty.
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Dr Perfetto spoke to my husband and I as if our journey to a successful pregnancy and baby was her journey as well. While she was very forward and honest about her concerns and recommendations, she delivered it in a sensitive manner. Dr Perfetto answered all of our questions extensively and we never felt rushed or pressured to do anything we weren't comfortable with. My husband and I had some religious considerations and she always remembers them when discussing treatment. You can tell she truly cares about each of her patients.
Describe the protocols Candice O'Hern Perfetto used in your cycles at Shady Grove Fertility Texas (US Fertility Network clinic) and their degree of success.
Dr Perfetto prescribed letrozole which resulted in a chemical pregnancy. We then attempted letrozole a few more times with no success. We finally decided to do IVF after Dr Perfetto referred us to a study that would decrease our costs. On day 5 of the embryo transfer, she called us and told us none of our embryos progressed but we can wait and see if on day 6 any progress. On day 6, one embryo progressed and we froze it and did FET 2 cycles later. It resulted in a healthy pregnancy and baby. Currently we are considering doing IUI or IVF.
Describe your experience with your nurse at Shady Grove Fertility Texas (US Fertility Network clinic). (Assigned nurse: Anne Carter and Maryanne Fisher)
The nursing staff has always been extremely communicative. They return my call within the hour and answer my questions with honesty.
Describe your experience with Shady Grove Fertility Texas (US Fertility Network clinic).
The clinic's strengths are extensive, however I would say they have a quiet, clean, and nice office. Their office staff is friendly, patient, and responsive. The main con is how amount of prompts you have to press before reaching the proper extension when calling the office.
Describe your experience with your monitoring appointments at Shady Grove Fertility Texas (US Fertility Network clinic).
Appointments were quick and very short wait times. They were very good at doing the blood work and ultrasounds quickly but still didn't make me feel rushed.
Describe the costs associated with your care under Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic).
I honestly do not remember the exact costs but I spent a few thousand dollars on IVF and the medications. The medications were a lot but didn't have anything to do with the clinic. I was able to get a discounted IVF cost due to being a part of a study.
Describe Candice O'Hern Perfetto's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas (US Fertility Network clinic).
Dr Perfetto discussed it briefly, however we were set on only transferring one embryo based on our situation and research so there wasn't too much to discuss.
NPS
10
Doctor
Candice O'Hern Perfetto
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
10
Clinic
Shady Grove Fertility Texas (US Fertility Network clinic)
Houston - Texas Medical Center (formerly CORM)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2018, Unknown Success
NPS
10
NPS
10
Age 29
1 IUI
Unexplained
South Asian
Income $100K - $199K
1st of 2 Docs
4 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Candice O'Hern Perfetto] spoke to me about my case specifically and addressed me by name and showed empathy... is very sweet. She was sure to set realistic expectations for me and didn’t give me false hope. She was very compassionate and takes her time and doesn’t make us feel rushed. She explains things very clearly and answered all of our questions with answers that actually made sense...Femara with Gonal F. Ovidrel trigger shot for IUI...Come with a list of every question you can think of because she will actually take her time to answer them all
Monique [nurse at CORM Houston] is very sweet and compassionate. She comforted me after my miscarriage. The other nurses I don’t know well, but I wish they were better about returning phone calls...Hard to get in touch with someone and I have left multiple messages with no response. Their online system is great and they’re very good about keeping it updated. Great instructional videos online as well. They provide you with a personalized calendar about how and when to take your meds which is very convenient.
How was your experience with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Dr. Perfetto is very sweet. She was sure to set realistic expectations for me and didn’t give me false hope. She was very compassionate and takes her time and doesn’t make us feel rushed. She explains things very clearly and answered all of our questions with answers that actually made sense.
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Come with a list of every question you can think of because she will actually take her time to answer them all
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
She spoke to me about my case specifically and addressed me by name and showed empathy
Describe the protocols Candice O'Hern Perfetto used in your cycles at Shady Grove Fertility Texas (US Fertility Network clinic) and their degree of success.
Femara with Gonal F. Ovidrel trigger shot for IUI
Describe your experience with the nursing staff at Shady Grove Fertility Texas (US Fertility Network clinic).
Monique is very sweet and compassionate. She comforted me after my miscarriage. The other nurses I don’t know well, but I wish they were better about returning phone calls
Describe your experience with Shady Grove Fertility Texas (US Fertility Network clinic).
Hard to get in touch with someone and I have left multiple messages with no response. Their online system is great and they’re very good about keeping it updated. Great instructional videos online as well. They provide you with a personalized calendar about how and when to take your meds which is very convenient.
Describe the costs associated with your care under Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic).
Don’t recall but insurance did not cover medications
NPS
10
Doctor
Candice O'Hern Perfetto
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
NPS
10
Clinic
Shady Grove Fertility Texas (US Fertility Network clinic)
Houston - Texas Medical Center (formerly CORM)
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018, Successful
NPS
10
NPS
10
Age 28
Male Factor
Black or African-American
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
She [Dr. Perfetto] is skilled in this specialty field and I would consider it a blessing to move forward under her care. Her strengths include her research, her years in this field, she is very current with todays practice and recommendation. She constantly expands her knowledge. ... She focuses on each case individually. She truly cares for her patients. ... She prefers single embryo transfer for your safety as well as reducing risk of your pregnancy.
It's a blessing to be surrounded by people who truly care about you. They cheer you on the entire race. Makes you feel as though you are not alone throughout the entire process. From the admin, surgery coordinators, scheduling, nurses, ultrasonographers they are all a blessing to know. ... She [Dr. Perfetto] prefers single embryo transfer for your safety as well as reducing risk of your pregnancy.
How was your experience with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
She is a great doctor with a warm heart! She is skilled in this specialty field and I would consider it a blessing to move forward under her care. Her strengths include her research, her years in this field, she is very current with todays practice and recommendation. She constantly expands her knowledge.
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Schedule an appointment or consultation. Perfetto will hear your thoughts concerns and voice her recommendations.
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
She focuses on each case individually. She truly cares for her patients.
Describe the protocols Candice O'Hern Perfetto used in your cycles at Shady Grove Fertility Texas (US Fertility Network clinic) and their degree of success.
To be determined. I have not been prescribed medication at this time.
Describe your experience with your nurse at Shady Grove Fertility Texas (US Fertility Network clinic). (Assigned nurse: Awesome staff)
All of the nursing staff give their all.
Describe your experience with Shady Grove Fertility Texas (US Fertility Network clinic).
Great Staff! It's a blessing to be surrounded by people who truly care about you. They cheer you on the entire race. Makes you feel as though you are not alone throughout the entire process. From the admin, surgery coordinators, scheduling, nurses, ultrasonographers they are all a blessing to know.
Describe the costs associated with your care under Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic).
To be determined
Describe Candice O'Hern Perfetto's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas (US Fertility Network clinic).
She prefers single embryo transfer for your safety as well as reducing risk of your pregnancy.
NPS
10
Doctor
Candice O'Hern Perfetto
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Texas (US Fertility Network clinic)
Houston - Texas Medical Center (formerly CORM)
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2014 - 2016, Successful
NPS
10
NPS
10
Age 24 - 26
1 IVF
Diminished Ovarian Reserve
Endometriosis
Tubal Blockage
Recurrent Pregnancy Loss
Latinx
Income $50K - $99K
Sales Representative
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
She [Dr. O'Hern Perfetto] gave it to me straight but also had compassion...Honestly, there’s nothing negative to say about her, she knew exactly what she was doing and made me always feel like I was in good hands... as someone that was completely new to a fertility clinic she made me feel at home. Never did she make me feel like having a baby was impossible but she always let me know that I was a severe case. When I didn’t understand something she always explained without hesitation. She comforted me after a negative pregnancy test and gave me hope afterwards
Everything about CORM was amazing They were so organized, I could get an appointment any time/date. Never did I feel in the dark, and I never felt “new” they knew me by name and really tried to get to know me as a person rather a patient...The nurse was always so happy and compassionate and the nursing staff really felt as family. And concerns or questions I had they were always there to help...She [Dr. O'Hern Perfetto] gave it to me straight but also had compassion...Honestly, there’s nothing negative to say about her,
How was your experience with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Dr. Perfetto was such an amazing doctor, as someone that was completely new to a fertility clinic she made me feel at home. Never did she make me feel like having a baby was impossible but she always let me know that I was a severe case. When I didn’t understand something she always explained without hesitation. She comforted me after a negative pregnancy test and gave me hope afterwards. Honestly, there’s nothing negative to say about her, she knew exactly what she was doing and made me always feel like I was in good hands.
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Ask any every question
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
She gave it to me straight but also had compassion. Told me what was going on but also said sorry and told me what other things I could do and to not give up
Describe the protocols Candice O'Hern Perfetto used in your cycles at Shady Grove Fertility Texas (US Fertility Network clinic) and their degree of success.
When we first met with Dr.Perfetto. And she told us IVF was our only option we had to wait a couple of months to get our finances together, IVF is very expensive and we were not prepared for it at all. She started my on Lupron injections, I have severe endometriosis and with the injections it would kinda kick starts hormones to pretty much freeze everything, luckily I only needed to be on the injection for 3 months then we kick started IVF, I started with birth control for 3 weeks then I started taking my hormones with every other day getting blood work and getting ultrasounds to see how many eggs I had. I triggered and the next morning I went off to my egg retrieval where they got my eggs, we waited five days to do my transfer but unfortunately the embryo didn’t take so we decided an hysterocopy was my best choice to do before starting a new cycle to remove all adhesions, or try to atleast. I waited 2-3 weeks then we went at again but this time it was a shorter cycle but none the less I still had to have my injections everyday with monitoring every other day, we did my transfer, we transferred 2, to give me a better chance of conceiving even though Dr. Perfetto did not think it was best, we went with it and 14 days past transfer we got a positive blood test!
Describe your experience with your nurse at Shady Grove Fertility Texas (US Fertility Network clinic).
The nurse was always so happy and compassionate and the nursing staff really felt as family. And concerns or questions I had they were always there to help
Describe your experience with Shady Grove Fertility Texas (US Fertility Network clinic).
Everything about CORM was amazing They were so organized, I could get an appointment any time/date. Never did I feel in the dark, and I never felt “new” they knew me by name and really tried to get to know me as a person rather a patient
Describe your experience with your monitoring appointments at Shady Grove Fertility Texas (US Fertility Network clinic).
No like at all for ultrasounds, I always got seen right away and dr. Perfetto did them usually
Describe the costs associated with your care under Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic).
I believe it was $850 to start and for a full cycle including egg retrieval it was $14,000 to keep our embryos frozen it’s $500/ year Medicine was anywhere from $2,000-$5,000
Describe Candice O'Hern Perfetto's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas (US Fertility Network clinic).
She absolutely perfected single transfer because it was less of a risk, health and the chance of being more than two
NPS
10
Doctor
Candice O'Hern Perfetto
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Texas (US Fertility Network clinic)
Houston - Texas Medical Center (formerly CORM)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2017, Unsuccessful
NPS
10
NPS
10
Age 40
Latinx
Income $50K - $99K
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr Candice Perfetto is really professional and human person ... she gives me confidence and made me feel good like I’m doing everything for have a good result.,.., I’m really thankful and I recommend this to anyone that is looking for a great doctor ... But my eggs wasn’t Helty and she cannot do the transfer to me.... but she say that we can try to repeat the process or looking for a donate eggs ... she is really sensitive when she have to give us one answer and she look like really interested on our case ...
[The nurses at CORM-Houston] gives me a translation person that xplain everything..,They are really clean, organized, professional, respect to me and always answered all’s my questions... Have the most advanced equipment, Technology .., the have a good space and confortable.,,have a diferents location...Dr Candice Perfetto is really professional and human person ... she gives me confidence and made me feel good like I’m doing everything for have a good result
How was your experience with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Dr Candice Perfetto is really professional and human person ... she gives me confidence and made me feel good like I’m doing everything for have a good result.,.., I’m really thankful and I recommend this to anyone that is looking for a great doctor ...
What's one piece of advice would you give a prospective patient of Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Confidence
During treatment, were you treated like a number or a human with Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic)?
Lik a human because she is really sensitive when she have to give us one answer and she look like really interested on our case ...
Describe the protocols Candice O'Hern Perfetto used in your cycles at Shady Grove Fertility Texas (US Fertility Network clinic) and their degree of success.
I can’t xplain all the process ,,, but I will try .,. She give me some inyección and medication and vitamins for later try to take of my eggs ... thanks I had a surgery for take my eggs finally then convert my eggs with my husband eggs in embryon... But my eggs wasn’t Helty and she cannot do the transfer to me.... but she say that we can try to repeat the process or looking for a donate eggs ...
Describe your experience with your nurse at Shady Grove Fertility Texas (US Fertility Network clinic). (Assigned nurse: Cinthya )
They was O’Leary’s really shure that me understand everything and they gives me a translation person that xplain everything..,
Describe your experience with Shady Grove Fertility Texas (US Fertility Network clinic).
They are really clean, organized, professional, respect to me and always answered all’s my questions... Have the most advanced equipment, Technology .., the have a good space and confortable.,,have a diferents location arrow for the city .,,
Describe the costs associated with your care under Candice O'Hern Perfetto at Shady Grove Fertility Texas (US Fertility Network clinic).
10,000
Describe Candice O'Hern Perfetto's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Texas (US Fertility Network clinic).
Not comment
NPS
10
Doctor
Candice O'Hern Perfetto
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Shady Grove Fertility Texas (US Fertility Network clinic)
Houston - Texas Medical Center (formerly CORM)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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