Rated 9
Strongly recommend: 73%Neutral: 20%Don't recommend: 7%9
73% strongly recommend
36 reviews
Humanity
9.1
9.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.4
9.4
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
4.9
4.9
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Wayne State
Residency
Wayne State
Fellowship
Wayne State

How Doctor Communicates

doctor, nurse available by email
nurse available by directline
nurse available by directline
not available by personal cell phone
not available by personal cell phone
Carole Kowalczyk works in 1 office at

Michigan Center for Fertility & Women's Health
Rated 9
Strongly recommend: 83%Neutral: 8%Don't recommend: 9%9

Explore Clinic
Warren
4700 13 Mile Road
Warren, MI 48902

36 patient reviews

2016 - 2018, Unknown Success
NPS
10
NPS
9
Age 35 - 37
Tubal Blockage
Black or African-American
Income $0 - $49K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr K. [Kowalczyk] was very honest in letting me know that my weight was pretty much my only obstacle.... She gave me a lot of information and ways for me to loose weight ... She explained the risk of being obese while trying to conceive through IVF risk are very high ... Get your BMI under 40 before you even go ... I was able to complete all the diagnostic testing to be IVF candidate. ... Dr K always congratulated/ big hugs on my weight loss progress ...
This is my 1st fertility clinic [Michigan Center for Fertility and Women's Health] so I can not compare it to any others. I am pleased with my experience. I will not complain... if I had 1 thing to say I wish I would have known that BMI should have been under 40 before I went ... They all seem to remember me and call me by my name ... I was able to complete all the diagnostic testing to be IVF candidate. Also my husband did his part also
How was your experience with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Dr K. was very honest in letting me know that my weight was pretty much my only obstacle.... She gave me a lot of information and ways for me to loose weight ... She explained the risk of being obese while trying to conceive through IVF risk are very high
What's one piece of advice would you give a prospective patient of Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Get your BMI under 40 before you even go
During treatment, were you treated like a number or a human with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
They all seem to remember me and call me by my name..... Dr K always congratulated/ big hugs on my weight loss progress ...
Describe the protocols Carole Kowalczyk used in your cycles at Michigan Center for Fertility & Women's Health and their degree of success.
I didn't make it that far ... I was able to complete all the diagnostic testing to be IVF candidate. Also my husband did his part also.... But because I didn't loose the weight and now I have several other issues to put IVF on hold.... one thing including severe dysplasia ...I am preparing for a leep procedure soon
Describe your experience with Michigan Center for Fertility & Women's Health.
This is my 1st fertility clinic so I can not compare it to any others. I am pleased with my experience. I will not complain... if I had 1 thing to say I wish I would have known that BMI should have been under 40 before I went
Describe the costs associated with your care under Carole Kowalczyk at Michigan Center for Fertility & Women's Health.
My insurance does not cover any of the costs
10
Doctor
Carole Kowalczyk
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Michigan Center for Fertility & Women's Health
Warren
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
2 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
2014 - 2017, Unsuccessful
NPS
10
NPS
10
Age 34 - 37
11 IUI
Male Factor
Income $50K - $99K
Sales Representative
1st of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
She [Dr. Kowalczyk] always reviewed our file beforehand and during while we were in the office with her. We have seen her outside of the office randomly here and there. She has always been pleasant. She gives you the good and the bad. Gives you options and let's you make the decision. ... For ultrasound and blood work, she has a great time that moves you through your appointment with ease.
Strengthens: They [MI Center for Fertility & Women's Health] are on time, effective and empathetic. I tell everyone to make sure you have them run ALL tests. You never know what they will find on you. If there lab hours were longer that would be even better. ... Everyone in her office is nice, warm and personable. They are emphatic and reasonable. Talk to you with real emotion. For some it is an emotional time and they understand that. They call you when they say they will. They want to develop a relationship with you.
How was your experience with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
She always reviewed our file beforehand and during while we were in the office with her. We have seen her outside of the office randomly here and there. She has always been pleasant. She gives you the good and the bad. Gives you options and let's you make the decision.
What's one piece of advice would you give a prospective patient of Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Tell her EVERYTHING - she needs to know it all
During treatment, were you treated like a number or a human with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Everyone in her office is nice, warm and personable. They are emphatic and reasonable. Talk to you with real emotion. For some it is an emotional time and they understand that. They call you when they say they will. They want to develop a relationship with you.
Describe the protocols Carole Kowalczyk used in your cycles at Michigan Center for Fertility & Women's Health and their degree of success.
For ultrasound and blood work, she has a great time that moves you through your appointment with ease. They also will give you feed back on timing. During these procedures - timing is everything.
Describe your experience with the nursing staff at Michigan Center for Fertility & Women's Health.
The best staff!! They make this office what it is.
Describe your experience with Michigan Center for Fertility & Women's Health.
Strengthens: They are on time, effective and empathetic. I tell everyone to make sure you have them run ALL tests. You never know what they will find on you. If there lab hours were longer that would be even better.
Describe the costs associated with your care under Carole Kowalczyk at Michigan Center for Fertility & Women's Health.
$475 per IUI
10
Doctor
Carole Kowalczyk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Michigan Center for Fertility & Women's Health
Warren
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2018, Unknown Success
NPS
9
NPS
9
Age 42
Cancer
Endometriosis
Male Factor
European
Income $100K - $199K
Teacher
2nd of 2 Docs
3 IUI With Other Docs
2 IVF With Other Docs
2 Embryo Freezing With Other Docs (cancer)
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[Dr. Carole Kowalczyk is] Very educated, very good communicator, very compassionate. Only thing I would change is I don't see her as often as I would like, she took over a practice for my previous doctor who passed away, so she is very busy...She was very sympathetic of our situation, infertility due to my husband's cancer treatment.
Strength [at Michigan Center for Fertility and Women's Health]-great staff, qualified and compassionate. The clinic offers group therapy, nutrition, accupunture, massage. Weakness-its a large practice, that is not always a weakness but because of that you don't see the Dr as often for scans and bloodwork...Nursing staff is great, they always get back to you usually the same day to answer questions or go over results.
How was your experience with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Very educated, very good communicator, very compassionate. Only thing I would change is I don't see her as often as I would like, she took over a practice for my previous doctor who passed away, so she is very busy.
During treatment, were you treated like a number or a human with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
I started seeing Dr. K after my doctor (that she had worked with) passed away. She was very sympathetic of our situation, infertility due to my husband's cancer treatment.
Describe your experience with your nurse at Michigan Center for Fertility & Women's Health.
Nursing staff is great, they always get back to you usually the same day to answer questions or go over results.
Describe your experience with Michigan Center for Fertility & Women's Health.
Strength-great staff, qualified and compassionate. The clinic offers group therapy, nutrition, accupunture, massage. Weakness-its a large practice, that is not always a weakness but because of that you don't see the Dr as often for scans and bloodwork.
Describe Carole Kowalczyk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Michigan Center for Fertility & Women's Health.
Dr. K will not transfer more than 2 embroys for patient safety.
9
Doctor
Carole Kowalczyk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
9
Clinic
Michigan Center for Fertility & Women's Health
Warren
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016, Unsuccessful
NPS
1
NPS
1
Age 38
4 IUI
Unexplained
European
2nd of 2 Docs
38 Fertility Medications With Other Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I was a patient for all of 2016, did 4 iui’s (5 planned but one didn’t happen because I ovulated early), and we never actually met the doctor [Dr. Kowalczyk]. We were initially handled by the nurse practitioner, then nurses only. While everyone was nice I didn’t feel important to the doctor...But assumed sometime before the iui we’d actually get to meet our doctor. I also thought the doctor would at least be present for the initial iui, that was not the case.
their [Michigan Center for Fertility and Women's Health] Lake Orion location didn’t offer many services when we were there as it was newer. I believe these clinics would be better suited to IVF patients versus IUI patients...When we scheduled our initial appointment we knew it was to be with the nurse practitioner. ...we never actually met the doctor [Dr. Kowalczyk]. We were initially handled by the nurse practitioner, then nurses only. While everyone was nice I didn’t feel important to the doctor.
How was your experience with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
In the almost 9-12 months we were at the practice we never even met Dr. Kowalczyk. When we scheduled our initial appointment we knew it was to be with the nurse practitioner. But assumed sometime before the iui we’d actually get to meet our doctor. I also thought the doctor would at least be present for the initial iui, that was not the case.
What's one piece of advice would you give a prospective patient of Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Be ready to not meet the doctor
During treatment, were you treated like a number or a human with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
I was a patient for all of 2016, did 4 iui’s (5 planned but one didn’t happen because I ovulated early), and we never actually met the doctor. We were initially handled by the nurse practitioner, then nurses only. While everyone was nice I didn’t feel important to the doctor.
Describe your experience with Michigan Center for Fertility & Women's Health.
Liked that there were 2 locations. However their Lake Orion location didn’t offer many services when we were there as it was newer. I believe these clinics would be better suited to IVF patients versus IUI patients.
What specific things went wrong at Michigan Center for Fertility & Women's Health?
  • Failed to call with results
1
Doctor
Carole Kowalczyk
NPS
Humanity
2 of 5
Adaptability
1 of 5
1
Clinic
Michigan Center for Fertility & Women's Health
Warren
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, Consult
NPS
9
NPS
10
Age 41
PCOS
Black or African-American
Income $0 - $49K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
[Dr. Kowalczyk] was very friendly, complementary and understanding. She also was very eager to offer their sperm clinic sources since I was no longer with my partner to do this journey with and that was a huge plus to me. She didn't make me feel bad based on my weight or my age or even my ethnicity. She was very welcoming and full on supportive..
[the Michigan Center nurse] did not belittle me or make me feel bad for wanting a child. She was lighthearted and presented facts in such a way that it was optimistic yet realistic for someone in my demographic...make sure you have a good internet connection and power source if you're doing telehealth. If you're using your phone, make sure there's enough space on the app they use too.
How was your experience with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
I remember doing telehealth with her at my initial consultation. Because she is so busy one of the nurses worked with me after all of my test results came in. She was very friendly, complementary and understanding. She also was very eager to offer their sperm clinic sources since I was no longer with my partner to do this journey with and that was a huge plus to me. She didn't make me feel bad based on my weight or my age or even my ethnicity. She was very welcoming and full on supportive. I've heard horror stories of other fertility doctors outside of their facilities and I was apprehensive but my gynecologist referred me to just the right person and I'm grateful for that.
What's one piece of advice would you give a prospective patient of Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Be open minded and have your questions ready. There's no question that's too stupid for her. Oh and make sure you have a good internet connection and power source if you're doing telehealth. If you're using your phone, make sure there's enough space on the app they use too.
During treatment, were you treated like a number or a human with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
They actually took the time to talk to me and explain concepts simply. At my initial consultation I did have connectivity problems with the app and she was very patient with me.
Describe the protocols Carole Kowalczyk used in your cycles at Michigan Center for Fertility & Women's Health and their degree of success.
It's all still very new. I'm to be on a low carb diet and I'm on metformin as well. She also stated (because I sprained my knee and ankle prior to seeing her) that once I am healed up and get the ok from my physical therapist, I can start exercising too as I was diagnosed with Insulin resistance. I possibly have a thyroid problem as well that they want me to get retested for before I'm put on thyroid medication.
Describe your experience with your nurse at Michigan Center for Fertility & Women's Health. (Assigned nurse: Sandra?)
She was very open and had a warm presence. She was encouraging and very knowledgeable for women like me (insulin resistant and over 40 and overweight). She did not belittle me or make me feel bad for wanting a child. She was lighthearted and presented facts in such a way that it was optimistic yet realistic for someone in my demographic. Never discouraging but taking a one step at a time approach.
Describe your experience with Michigan Center for Fertility & Women's Health.
The location I went to is not listed on this site and there was mention that they were moving soon but I have not received any paperwork stating this. The location is also still listed on the teleprompt when you call in so it's a little confusing on how long this place will still be around. Other than that everything else is terrific
Describe the costs associated with your care under Carole Kowalczyk at Michigan Center for Fertility & Women's Health.
I have not received a bill for my care yet
9
Doctor
Carole Kowalczyk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Michigan Center for Fertility & Women's Health
Warren
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2018, Successful
NPS
9
NPS
9
Age 33 - 35
3 Fertility Medications
PCOS
Recurrent Pregnancy Loss
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
felt like the recommendations she made were personalized to my husband and I and not just a standard “cocktail” of meds/procedures. ... She demonstrated a combination of professionalism and friendliness that made me feel very comfortable with her. My only complaint is that she is very busy and after our initial consultation back in 2016, we never saw her again. ... We recently returned to Dr. Kowalczyk and had another consultation to discuss getting pregnant again ...
The ovulation induction nurses were always prompt with calling me back when I had a question. They made suggestions and recommendations for ways I could fill prescriptions for as low of a cost as possible, answered questions at my ultrasound appointments and when I left messages, and worked with me to schedule my appointments. ... The clinic is always clean and the office staff are friendly.
How was your experience with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Dr. Kowalczyk was very comforting and friendly. She demonstrated compassion for what we were going through and gave me hope. At our first consultation I couldn’t help but cry due to feeling overwhelmed and scared at the potential for another loss. Dr. Kowalczyk gave me a hug and assured me that we would figure out a way for me to be a mom. On our first round of treatment we conceived our son and had a successful pregnancy. We recently returned to Dr. Kowalczyk and had another consultation to discuss getting pregnant again, and I felt like she spent a lot of time beforehand re-familiarizing herself with our first round of treatment a couple years earlier. She demonstrated a combination of professionalism and friendliness that made me feel very comfortable with her. My only complaint is that she is very busy and after our initial consultation back in 2016, we never saw her again. She has a PA who is wonderful and the PA is who we met with when we were graduated after conceiving our son.
What's one piece of advice would you give a prospective patient of Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Trust her and her experience, and know that even if you aren’t personally meeting with her at your appointments, she is monitoring your treatment and making decisions/recommendations for you. Also, always plan for appointments with her to be running late.
During treatment, were you treated like a number or a human with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Dr. Kowalczyk was very comforting when we went for our first consultation back in 2016. After years of TTC and multiple losses, she was empathetic and gave me hope. I felt like the recommendations she made were personalized to my husband and I and not just a standard “cocktail” of meds/procedures.
Describe the protocols Carole Kowalczyk used in your cycles at Michigan Center for Fertility & Women's Health and their degree of success.
She did an initial blood workup to determine what medications/supplements I needed to take. I take thyroid medication and have a diagnosis of PCOS, so she ensured that my thyroid medication was at the proper dosage, and she put me on 2,000mg Metformin/day. She also had me begin taking folic acid and vitamin D, and I followed a low-glycemic diet based on her recommendation. For our fertility treatment, my husband had a semen analysis which came back fine. I had a baseline ultrasound done before treatment, which included a saline sono to make sure my tubes were open. Once all was decided to be ok, she had me do a round of letrozole cd 3-7 with an ovidrel injection. She chose letrozole for me because I had been on and off clomid for two years prior through a different doctor, and had multiple miscarriages during that time. Dr. Kowalczyk explained that letrozole worked in a different way and that her thought was my body would respond to it better. Based on the doctor’s recommendation, my husband and I chose to do timed intercourse (since his analysis came back fine).
Describe your experience with the nursing staff at Michigan Center for Fertility & Women's Health.
The nursing staff was friendly and helpful. The ovulation induction nurses were always prompt with calling me back when I had a question. They made suggestions and recommendations for ways I could fill prescriptions for as low of a cost as possible, answered questions at my ultrasound appointments and when I left messages, and worked with me to schedule my appointments.
Describe your experience with Michigan Center for Fertility & Women's Health.
The clinic is always clean and the office staff are friendly. There is a wellness clinic called In Harmony that shares the office space and works with fertility patients, offering things like acupuncture and other holistic treatments. They also have a fertility counselor (her name is Claire and she’s wonderful!) who offers therapy/counseling to patients for a reduced rate. Claire also runs support groups for fertility patients. Dr. Kowalczyk is always running behind, so if you have an appointment with her plan to be there for a while. While her running late is kind of an inconvenience, it’s because she doesn’t rush through patients; she spends time and answers questions thoroughly. She never made me feel like she was hurrying me along so she could get back on schedule, and I’d much prefer for her to be running late and still take her time with me than to be on time with appointments but rush. They have a second office in Lake Orion and while it isn’t available for all appointments, it never hurts to ask to schedule your appointment for the Lake Orion office if it would be closer/more convenient for you.
Describe the costs associated with your care under Carole Kowalczyk at Michigan Center for Fertility & Women's Health.
I cannot remember exact costs but I believe each blood draw was around $60-$70 and each ultrasound was about $200. So I ncluding medications, each medicated cycle cost my husband and I about $800-$900.
9
Doctor
Carole Kowalczyk
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Michigan Center for Fertility & Women's Health
Warren
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
8
NPS
9
Age 31
3 IUI
Unexplained
Income $50K - $99K
1st of 2 Docs
5 IUI With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Too early to know
Doctor K. Is very compassionate and cares about her patients. She is very busy but she does really want the best for her patients...My conversations with her are very to the point and quick but super helpful! She is very knowledgeable and kind...unexplained fertility and my cycles are very consistent she decided to treat me by IUI with medication. We determined the IUI date off of ultrasounds and follicle size...
[Michigan Center for Fertility & Women's Health's] energy is very welcoming, understanding and nice. They make this terrible situation feel a little less terrible but being so helpful and compassionate. I feel like the place really wants to help it’s patients...The nurses are very helpful and get back to you in a very quick timely manner usually the same day/within a few hours...unexplained fertility and my cycles are very consistent she decided to treat me by IUI with medication. We determined the IUI date off of ultrasounds and follicle size.
How was your experience with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Very kind and busy but super compassionate. She really wants to help her patients and truly cares. My conversations with her are very to the point and quick but super helpful! She is very knowledgeable and kind.
What's one piece of advice would you give a prospective patient of Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
She is very helpful and kind!
During treatment, were you treated like a number or a human with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Doctor K. Is very compassionate and cares about her patients. She is very busy but she does really want the best for her patients
Describe the protocols Carole Kowalczyk used in your cycles at Michigan Center for Fertility & Women's Health and their degree of success.
Because I have unexplained fertility and my cycles are very consistent she decided to treat me by IUI with medication. We determined the IUI date off of ultrasounds and follicle size.
Describe your experience with your nurse at Michigan Center for Fertility & Women's Health. (Assigned nurse: Rey )
The nurses are very helpful and get back to you in a very quick timely manner usually the same day/within a few hours
Describe your experience with Michigan Center for Fertility & Women's Health.
The clinic energy is very welcoming, understanding and nice. They make this terrible situation feel a little less terrible but being so helpful and compassionate. I feel like the place really wants to help it’s patients
Describe the costs associated with your care under Carole Kowalczyk at Michigan Center for Fertility & Women's Health.
My insurance had paid for most of my IUIs and medications my ovulation medications were about 5 bucks and my trigger shots were about 80 bucks. My office visits were 50.
Describe Carole Kowalczyk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Michigan Center for Fertility & Women's Health.
I have not gotten that far with her yet
8
Doctor
Carole Kowalczyk
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Michigan Center for Fertility & Women's Health
Warren
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Successful
NPS
9
NPS
9
Age 37 - 38
2 IVF
2 Embryo Freezing
Unexplained
Income $500K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Protocols with Dr. Carole Kowalczyk included] Monitored clomid, ivf, fet, PGS. PGS testing on embryos ultimately provided the insight/information we needed after failed IVF/fresh transfers...She is very nice and competent. She helped with setting realistic expectations along the way and gave us hope when we felt like there was none...We did failed multiple fresh transfers of 2 embryos...eSET of a frozen embryo after PGS with positive result.
Some [nurses at Michigan Center for Fertility and Women's Health] are better than others, but overall good...The PAs are great and very helpful. I’ve had IVF procedures scheduled in the afternoon which is a real pain since you can’t eat/drink before anesthesia, etc. The front desk/reception could be better ....I recommend just leaving messages with the nursing staff and/or emailing them...This is a busy clinic but i felt like I had a customized plan and my needs were addressed. Every phone call was returned the same day.
How was your experience with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
She is very nice and competent. She helped with setting realistic expectations along the way and gave us hope when we felt like there was none. We spent years trying to get pregnant and feel our toddler is a beautiful (IVF) miracle.
What's one piece of advice would you give a prospective patient of Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Dr K has a busy clinic and it can seem frustrating at times....but the protocols are in place and they are taking care of you.
During treatment, were you treated like a number or a human with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
This is a busy clinic but i felt like I had a customized plan and my needs were addressed. Every phone call was returned the same day.
Describe the protocols Carole Kowalczyk used in your cycles at Michigan Center for Fertility & Women's Health and their degree of success.
Monitored clomid, ivf, fet, PGS. PGS testing on embryos ultimately provided the insight/information we needed after failed IVF/fresh transfers.
Describe your experience with the nursing staff at Michigan Center for Fertility & Women's Health.
Some are better than others, but overall good.
Describe your experience with Michigan Center for Fertility & Women's Health.
The PAs are great and very helpful. I’ve had IVF procedures scheduled in the afternoon which is a real pain since you can’t eat/drink before anesthesia, etc. The front desk/reception could be better ....I recommend just leaving messages with the nursing staff and/or emailing them.
Describe the costs associated with your care under Carole Kowalczyk at Michigan Center for Fertility & Women's Health.
30k-40k
Describe Carole Kowalczyk's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Michigan Center for Fertility & Women's Health.
We did failed multiple fresh transfers of 2 embryos...eSET of a frozen embryo after PGS with positive result.
What specific things went wrong at Michigan Center for Fertility & Women's Health?
  • Scheduled the wrong procedure
9
Doctor
Carole Kowalczyk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
9
Clinic
Michigan Center for Fertility & Women's Health
Warren
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
2018, Unknown Success
NPS
6
NPS
8
Age 29
1 Fertility Medications
Male Factor
European
Income $100K - $199K
Only Doc Seen
IUI With Other Docs
Doesn't Recommend
Neutral
Success w/ Doc Too early to know
So far she [Dr. Carole Kowalczyk] has been kind and follows up with me if I see any other provider at the clinic. There are good communication among providers. I wish I saw her for visits more . I also wish she was at every visit... Her staff called me with updates, helped watch my daughter during blood draws. It made the process easy
Strength [of MI Center for Fertility and Women's Health- Warren] is the actual visit. I never wait, I can always be seen. It’s very easy going and they run on time. Weakness is that sometimes younhave to call both offices to find your chart or speak to your nurse because they move among locations... She [the nurse] kept me up to date on medication and lab results. She followed up on the weekend when dosing needed to be changed. She always explains everything to me
How was your experience with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
So far she has been kind and follows up with me if I see any other provider at the clinic. There are good communication among providers. I wish I saw her for visits more . I also wish she was at every visit
What's one piece of advice would you give a prospective patient of Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
I have had many friends with success out of this office. A doctor is important, but the staff is critical as well
During treatment, were you treated like a number or a human with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Her staff called me with updates, helped watch my daughter during blood draws. It made the process easy
Describe your experience with your nurse at Michigan Center for Fertility & Women's Health. (Assigned nurse: Kay)
She kept me up to date on medication and lab results. She followed up on the weekend when dosing needed to be changed. She always explains everything to me
Describe your experience with Michigan Center for Fertility & Women's Health.
Strength is the actual visit. I never wait, I can always be seen. It’s very easy going and they run on time. Weakness is that sometimes younhave to call both offices to find your chart or speak to your nurse because they move among locations
Describe the costs associated with your care under Carole Kowalczyk at Michigan Center for Fertility & Women's Health.
So far we have paid about 450$ for work up and testing
6
Doctor
Carole Kowalczyk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Michigan Center for Fertility & Women's Health
Warren
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2023, Unsuccessful
NPS
10
NPS
10
Age 35 - 40
10 IUI
1 IVF
Poor Egg Quality
Unexplained
European
Income $50K - $99K
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
[Dr. Carole Kowalczyk] is truly compassionate about my progress and cared about my well being through out my time with her and her office. I believe she truly cares about everyone she comes in contact with. I am very thankful to have been put in contact with her and her office
[Michigan Center for Fertility & Women's Health] everyone really cares about you when you come in and answer any and every question you may have. I am thankful to know these women and for helping me along my journey...All the ladies in the office are so kind and have dealt with infertility at some point
How was your experience with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
She is truly compassionate about my progress and cared about my well being through out my time with her and her office. I believe she truly cares about everyone she comes in contact with. I am very thankful to have been put in contact with her and her office
What's one piece of advice would you give a prospective patient of Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Just relax! She has got you!
During treatment, were you treated like a number or a human with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
The office is very compassionate
Describe your experience with your nurse at Michigan Center for Fertility & Women's Health. (Assigned nurse: I)
All the ladies in the office are so kind and have dealt with infertility at some point
Describe your experience with Michigan Center for Fertility & Women's Health.
I don’t have any weaknesses at this moment. just know everyone really cares about you when you come in and answer any and every question you may have. I am thankful to know these women and for helping me along my journey
Describe the costs associated with your care under Carole Kowalczyk at Michigan Center for Fertility & Women's Health.
I was able to receive a discount due to having uterine cancer so it was about 15k for everything including medications
10
Doctor
Carole Kowalczyk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Michigan Center for Fertility & Women's Health
Warren
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2019, Consult
NPS
10
NPS
10
Age 23
1 Fertility Medications
Tubal Blockage
Unexplained
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
She [Dr. Carole Kowalczyk] was very calm and attentive. Hugged me if I was upset, went thru my treatment options. Was very informative. She had a nice office and kept things on a tight schedule. I appreciated her willingness to get things done.... I don’t exactly know the protocol and we are still going to her but she was very sweet and went thru everything step by step.
[Michigan Center for Fertility and Women's Health- Warren's] Strengths are communication and their hearts. Weakness maybe would be jumping straight into IVF when they’re other options, felt blindsided. Go in the appointment with an open mind and be optimistic bc the office is great.... She [Dr. Carole Kowalczyk] was very calm and attentive. Hugged me if I was upset, went thru my treatment options. Was very informative. She had a nice office and kept things on a tight schedule. I appreciated her willingness to get things done
How was your experience with Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
She was very calm and attentive. Hugged me if I was upset, went thru my treatment options. Was very informative. She had a nice office and kept things on a tight schedule. I appreciated her willingness to get things done.
What's one piece of advice would you give a prospective patient of Carole Kowalczyk at Michigan Center for Fertility & Women's Health?
Ask questions.
Describe the protocols Carole Kowalczyk used in your cycles at Michigan Center for Fertility & Women's Health and their degree of success.
I don’t exactly know the protocol and we are still going to her but she was very sweet and went thru everything step by step.
Describe your experience with the nursing staff at Michigan Center for Fertility & Women's Health.
Very sweet and informative. Understood what we wanted from Them.
Describe your experience with Michigan Center for Fertility & Women's Health.
Strengths are communication and their hearts. Weakness maybe would be jumping straight into IVF when they’re other options, felt blindsided. Go in the appointment with an open mind and be optimistic bc the office is great.
10
Doctor
Carole Kowalczyk
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Michigan Center for Fertility & Women's Health
Warren
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5