Verified
Verified
This patient has provided documentation of treatment at this clinic.
2021 - 2022, Successful
Dr. Riestenberg had great bedside manners, she always took the time to answer all my questions. She answered my text messages with care and understanding, she made sure I understood exactly what was happening with my process. I felt cared for and in good hands under. Dr. Riestenberg...Whether I was concerned about the injection area, medical insurance, my FSH and etc. she always kept me calm with a solution and awareness.
RPMG Redondo Beach was a very busy clinic, you are assigned one Dr. but you do not always see your doctor during your visits. But they do their best to ensure that your Dr. will handle you retrieval, transfer or any other important surgeries. The staff are very nice, friendly and helpful. The only thing is that if you have any questions, you would have to leave a message for a nurse to get back to you, they always get back to you usually on the same day. Gina from the call-center is especially helpful, she always listens to your message and reiterate to the nurse instead of sending you straight to the nurses voicemail, I really appreciate that, plus she is so kind and nice!
How was your experience with Carrie Riestenberg at Reproductive Partners Medical Group (Ivy Fertility Network clinic)?
From day one, my husband and I was intrigued and very comfortable under Dr. Riestenberg's care. Even during our consultation, she took the time to draw out how the IVF processes works and was frank with us that IVF was the only factor for us to conceive children as our infertility was MFI specifically non obstructive azoospermia. Dr. Riestenberg was a new doctor at RPMG as the time we were a little skeptical to see her as we wanted someone with more experience but we do not regret our decision at all! Dr. Riestenberg had wonderful bed-side manners, I felt cared for and in good-hands under her guidance. She was able to answer all my questions and she even told me that if there is something bothering me at home and needed her attention to feel free to message her to ease my mind. Whether I was concerned about the injection area, medical insurance, my FSH and etc. she always kept me calm with a solution and awareness. I had two canceled cycles and 1 egg retrieval under Dr. Riestenberg, she canceled my cycles as I wasn't reacting well to the medication and believed that I can do better since I had a good AFC and AMH. For the cycle that we retrieved, I ended up with 14 eggs, 4 blastocysts and 2 Euploids. Today I am pregnant with one of the two euploids thanks to Dr. Riestenberg and also Dr. Ambartsumyan who completed the transfer (Dr. Riestenberg had moved to another state and and clinic by the time I did my transfer). We are forever grateful to Dr. Riestenberg and cannot wait to meet our child! Thank you so much!
During treatment, were you treated like a number or a human with Carrie Riestenberg at Reproductive Partners Medical Group (Ivy Fertility Network clinic)?
Dr. Riestenberg had great bedside manners, she always took the time to answer all my questions. She answered my text messages with care and understanding, she made sure I understood exactly what was happening with my process. I felt cared for and in good hands under. Dr. Riestenberg.
Describe your experience with the nursing staff at Reproductive Partners Medical Group (Ivy Fertility Network clinic).
The nursing staff was very helpful, they were able to answer all my questions on the same day whenever I had them. If they weren't able to answer me, they would ask the Dr. in charge for the day and get back to me with the answer. The nursing staff was quite large at RPMG about 15 to 20 including the admin/billing staff. I enjoyed the IVF calendars and injection instructions that the nurses provided, it was truly helpful! My favorite nurse at RPMG is Fara, she treats you with respect, so personable and understanding, she was so supportive of my journey, made me feel so welcomed and cared for.
Describe your experience with Reproductive Partners Medical Group (Ivy Fertility Network clinic).
RPMG Redondo Beach was a very busy clinic, you are assigned one Dr. but you do not always see your doctor during your visits. But they do their best to ensure that your Dr. will handle you retrieval, transfer or any other important surgeries. The staff are very nice, friendly and helpful. The only thing is that if you have any questions, you would have to leave a message for a nurse to get back to you, they always get back to you usually on the same day. Gina from the call-center is especially helpful, she always listens to your message and reiterate to the nurse instead of sending you straight to the nurses voicemail, I really appreciate that, plus she is so kind and nice!