Rated 9
Strongly recommend: 73%Neutral: 22%Don't recommend: 4%9
73% strongly recommend
28 reviews
Humanity
9.1
9.1
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.3
9.3
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
5.7
5.7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
7.3
OK
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Brazi
Residency
Brown
Fellowship
U. of Pennsylvania

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Celso Silva works in 1 office at

Shady Grove Fertility Florida
Rated 9.1
Strongly recommend: 78%Neutral: 11%Don't recommend: 11%9.1

Explore Clinic
Tampa - Westshore
5016 West Cypress Street, Suite 302
Tampa, FL 33607

28 patient reviews

Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 34 - 35
2 IUI
PCOS
Unexplained
European
Income $200K - $499K
Business Executive
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Celso Silva called after every cycle (successful or failed)...He explains things in great detail and is careful to separate clinic reasoning from emotional reasoning...He is even keeled, even in times of great distress (like finding out my miscarriage was molar...Given the PCOS diagnosis, we opted to start a cycle late, rather than possibly wait 40 days to start another...We did 5mg Letrozole on CD5-10, the follicles were maturing, but slowly, and my body surged before we were ready to trigger.
All of the nurses of [Shady Grove Fertility-Tampa Westshore] here are amazing...They are consistently available to answer questions. They are warm, kind and knowledgeable...called me that day as well, and she and the other nurse did an excellent job coordinating my D&C and after care...Cash IUIs typically run about $3000. We do not know what we paid for the D&C...They have the benefit of sharing best practices across their 20+ offices and have developed tools that assess the likelihood of a successful pregnancy
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Dr. Silva is an incredible doctor and was a breath of fresh air after leaving our last clinic. He explains things in great detail and is careful to separate clinic reasoning from emotional reasoning. He is even keeled, even in times of great distress (like finding out my miscarriage was molar and I may have cancer). He knows each patient and treats them like a person.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Don't be afraid to ask questions! He never takes offense and is very good at breaking down the science.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
Silva called after every cycle (successful or failed). When we lost the baby, he met with us personally (he did not do the US where we couldn't find a heartbeat). When we found out the pregnancy was molar, he made the phone call to me, rather than a nurse.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
IUI #1 was kind of a joke and Silva refuses to recognize it as a real cycle. We were referred to SGF after our previous clinic, USF, abruptly closed. We had our consult on CD5. Given the PCOS diagnosis, we opted to start a cycle late, rather than possibly wait 40 days to start another. We did 5mg Letrozole on CD5-10, the follicles were maturing, but slowly, and my body surged before we were ready to trigger. The cycle failed. IUI #2 we started 7.5mg of letrozole on CD3-8. Monitoring went well, we had a 23mm dominant follicle and a second at around 17. This IUI was successful, but we lost the heartbeat in the 9th week. It appears that we had a tripoloid, and post D&C, the pathology report revealed a molar pregnancy.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Emily Kerr)
All of the nurses here are amazing. When we lost the baby, our primary RN (Courtney) came to find us an express her condolences. Emily called me that day as well, and she and the other nurse Beth did an excellent job coordinating my D&C and after care. They are consistently available to answer questions. They are warm, kind and knowledgeable
Describe your experience with Shady Grove Fertility Florida.
SGF has a better "feel" than most clinics. It's clean, bright, and everyone is clearly on one team. They have the benefit of sharing best practices across their 20+ offices and have developed tools that assess the likelihood of a successful pregnancy. Our experience with them has been great.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
Cash IUIs typically run about $3000. We do not know what we paid for the D&C
10
Doctor
Celso Silva
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2020 - 2023, Successful
NPS
10
NPS
10
Age 42 - 45
Donor Eggs
Diminished Ovarian Reserve
Poor Egg Quality
Unexplained
Income $100K - $199K
Business Executive
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. Silva takes his time to speak with us. He extends empathy and kindness in all interactions and makes us feel our infertility is important...He is a warm and caring doctor who truly understands the difficulty of infertility. We have trusted him for the last 5 years. He helped us become parents to one son and now we’re on a difficult journey trying for a second child. It has not been easy. He has been supportive of us and invested in every decision, test and conversation
The [Shady Grove Fertility Florida] clinic is superb. Over the last few years the clientele has increased so it’s not easy getting in/out for appointments like it once was. I am pleased to see the clinics success because so many have fertility issues and it’s important women have resources available to them...The only issue I’ve had was with the billing team not knowing actual cost of treatment. I notified the office staff that training was needed.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
He is a warm and caring doctor who truly understands the difficulty of infertility. We have trusted him for the last 5 years. He helped us become parents to one son and now we’re on a difficult journey trying for a second child. It has not been easy. He has been supportive of us and invested in every decision, test and conversation.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Be patient and give yourself grace. It’s a difficult road and Dr. Silva will do his best to help you become a parent.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
Dr. Silva takes his time to speak with us. He extends empathy and kindness in all interactions and makes us feel our infertility is important.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
First cycle with donor egg involved standard fertility protocol of del estrogen, estradiol and PIO. We successfully had a son. For the last 14 months I’ve undergone many tests trying to determine why my uterus retains fluid and has cysts. In this time, we have learned through transfer preps. (Cancelled) and biopsy’s that a natural protocol with letrozole is best for me. We learned I have no healthy biome in the uterus and have worked onincreasing the healthy bacteria. I am currently preparing for another Alice and Emma test. We hope to transfer our last embryo this year. We transferred one using a natural cycle 8 weeks ago and it did not take.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Stephanie )
Stephanie is an amazing donor nurse coordinator. She is patient and explains the treatment and testing so anyone can understand. It feels like speaking to a family member when on a call with her. I trust and value her opinions.
Describe your experience with Shady Grove Fertility Florida.
The clinic is superb. Over the last few years the clientele has increased so it’s not easy getting in/out for appointments like it once was. I am pleased to see the clinics success because so many have fertility issues and it’s important women have resources available to them.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
Over 40k
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida.
Given my age, we understood why a singleton was encouraged.
What specific things went wrong at Shady Grove Fertility Florida?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility Florida.
The only issue I’ve had was with the billing team not knowing actual cost of treatment. I notified the office staff that training was needed.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2022, Unknown Success
NPS
7
NPS
8
Age 40
Diminished Ovarian Reserve
Uterine Fibroids
European
Income $50K - $99K
Professor
Only Doc Seen
Egg Freezing With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr. Silva is confident and a leader. He has great degrees and experience behind his work. His demeanor is very well suited to couples who are uncertain and feeling a little lost. He explains figures and statistics and you walk away feeling like you are in very capable hands...He showed good effort to make me feel welcome...If you feel like you need a little more TLC, don't be afraid to ask for it. He will meet you where you need to be.
The administrative side of things [at SGF Tampa Bay] seems very understaffed and overworked. I am highly organized and can advocate for myself when problems occur, so I choose to stay with this clinic because of their vast data and otherwise wonderful doctors and staff...patient, compassionate, and I truly felt like she [nurse] was vested in the outcome of our fertility journey--like one of my close friends.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Dr. Silva is confident and a leader. He has great degrees and experience behind his work. His demeanor is very well suited to couples who are uncertain and feeling a little lost. He explains figures and statistics and you walk away feeling like you are in very capable hands.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Dr. Silva is great at what he does. If you feel like you need a little more TLC, don't be afraid to ask for it. He will meet you where you need to be.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
As a married person wanting to freeze eggs for a post-divorce embryo transfer, I initially felt very sensitive about being welcome. It's a touchy subject and Dr. Silva did his best to communicate limitations (medical, legal). He showed good effort to make me feel welcome.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
Dr. Silva asked me to repeat standard bloodwork to be sure of my levels of Estrogen and other hormones that are impacted due to my underlying condition. He reminded me along the way that moving forward with the best information possible would give the best outcome possible--even though I was concerned that it would delay my retrieval. Because of this, we know a lot more about what level of aggressiveness we will use in my egg retrieval to help my Low AMH and high Estrogen allow my 12 eggs to mature as viably as possible.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Michelle)
Michelle was a goddess during the time of miscommunications, missing paperwork, and high nerves on our part. She was patient, compassionate, and I truly felt like she was vested in the outcome of our fertility journey--like one of my close friends.
Describe your experience with Shady Grove Fertility Florida.
Shady Grove has some of the best data in the business because of their large size and long history. Like many places during the pandemic, sometimes the administrative team is overwhelmed by the volume of patients and the being understaffed. If you feel comfortable staying on top of your own plan, you are in really good shape to benefit from their large scale data and know-how.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
$250 intake appointment (virtual) $200 bloodwork (twice) $75 follow up visit fee (virtual) $ ultrasounds (TBD!)
What specific things went wrong at Shady Grove Fertility Florida?
  • Lost paperwork
  • Lost appointments
  • Failed to call with results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Shady Grove Fertility Florida.
The administrative side of things seems very understaffed and overworked. I am highly organized and can advocate for myself when problems occur, so I choose to stay with this clinic because of their vast data and otherwise wonderful doctors and staff. I think of these errors as a part of the pandemic, rather than incompetence.
7
Doctor
Celso Silva
NPS
Humanity
3 of 5
Communication
3 of 5
Frequency Seen
1 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
8
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 30 - 31
1 Fertility Medications
PCOS
European
Income $100K - $199K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Silva was very warm and personable. He was also super thorough and never hesitated to re-explain something if we weren't on the same page. He takes an individual approach with each patient which shows in his care...We are using ovulation medication and timed intercourse for a few cycles, then moving on the IUI if unsuccessful.
Overall, we have had a really good experience with Shady Grove. They have multiple locations which are all very convenient. As of April 2022, all new patient consultations and appointments not requiring testing/procedures are done virtually. We were hesitant not to meet in person given the big decisions we were making, but the virtual appointments have been very productive and convenient. The online portal is very helpful to message nurses/docs, pay invoices and even take educational offerings to better understand your care.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Dr. Silva was very warm and personable. He was also super thorough and never hesitated to re-explain something if we weren't on the same page. He takes an individual approach with each patient which shows in his care.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Be patient and trust the process.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
My exact medical history was always brought up in discussions. We were asked how we were feeling about each step, whether we are all on the same, whether we were comfortable.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
We are using ovulation medication and timed intercourse for a few cycles, then moving on the IUI if unsuccessful.
Describe your experience with your nurse at Shady Grove Fertility Florida.
The entire nursing staff is super compassionate and willing to take the time to explain treatment instructions, billing protocols and pretty much anything else. They go above and beyond and we could not be happier with our care.
Describe your experience with Shady Grove Fertility Florida.
Overall, we have had a really good experience with Shady Grove. They have multiple locations which are all very convenient. As of April 2022, all new patient consultations and appointments not requiring testing/procedures are done virtually. We were hesitant not to meet in person given the big decisions we were making, but the virtual appointments have been very productive and convenient. The online portal is very helpful to message nurses/docs, pay invoices and even take educational offerings to better understand your care.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
So far, we have spent $1,500 for new patient consultation, HSG, mock embryo transfer, saline ultrasound, blood work for both of us and one cycle of timed intercourse including ovulation medication. We were quoted $800 per cycle of timed intercourse and have not gone further than that at this point. They are very transparent with pricing and work with your insurance company directly.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021, Unsuccessful
NPS
0
NPS
0
Age 28
1 Fertility Medications
PCOS
European
Income $200K - $499K
Teacher
1st of 2 Docs
Doesn't Recommend
Doesn't Recommend
Unsuccessful
He [Dr. Celso Silva] body shamed me frequently and when the cookie cutter treatment plan didn’t work he blamed me for not trying hard enough. He even suggested I should have bariatric surgery...It became clear very quickly that the treatment plan was cookie cutter...He made me take a disease of Letrozole that I had previously tried and didn’t have success with even after I said I didn’t want to
[Shady Grove Fertility Tampa Bay] Expensive, and stat based. Front desk was always a hot mess. They have set protocols for EVERYONE and they don’t change them when it doesn’t work. I expressed concerns and they were dismissed. It was like pulling teeth to ask for lab orders so I didn’t have to drive over an hour round trip to just have blood work done. They just care about volume of patients and success rates…. Such a shame.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Very hurtful. He body shamed me frequently and when the cookie cutter treatment plan didn’t work he blamed me for not trying hard enough. He even suggested I should have bariatric surgery (which prolongs fertility treatment significantly).
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Forget about the numbers—we are PEOPLE just trying to have a FAMILY.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
It became clear very quickly that the treatment plan was cookie cutter. When that didn’t work for me, he played the blame game and said I wasn’t working hard enough. He body shamed me frequently, and even suggested I should have bariatric surgery (which further delays fertility treatment). We attempted one cycle after standing our ground with him. I never communicated with him once during the portion of the cycle we attempted, and we were unable to complete the cycle as planned. Then we were hit with a bill for ultrasounds that previously had been FREE—suddenly 2 ultrasounds cost 1k! We left knowing that Silva and Shady Grove are not in this to help others—it’s all about numbers and money.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
We used Prover to induce a cycle. He made me take a disease of Letrozole that I had previously tried and didn’t have success with even after I said I didn’t want to. He had me taking 1450mg daily of Metformin also.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Leslie)
Poor nurses try, but they’re just telling what the dr told them to say. It’s like reading from a script.
Describe your experience with Shady Grove Fertility Florida.
Expensive, and stat based. Front desk was always a hot mess. They have set protocols for EVERYONE and they don’t change them when it doesn’t work. I expressed concerns and they were dismissed. It was like pulling teeth to ask for lab orders so I didn’t have to drive over an hour round trip to just have blood work done. They just care about volume of patients and success rates…. Such a shame.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
$1,000 for 2 ultrasounds during a cancelled cycle. Genetic testing was $250, HSG, was $300…. Never cheap.
What specific things went wrong at Shady Grove Fertility Florida?
  • Provided conflicting information
Describe the specific things that went wrong at Shady Grove Fertility Florida.
We were unheard when we presented concerns and had the finger pointed at me when the treatment plan was unsuccessdul
0
Doctor
Celso Silva
NPS
Humanity
1 of 5
Communication
1 of 5
Frequency Seen
1 of 5
Trustworthiness
1 of 5
Compassion
1 of 5
Explained risks
3 of 5
Adaptability
1 of 5
0
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
1 of 5
Scheduling
2 of 5
Billing Department
1 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
9
NPS
9
Age 42 - 43
1 IUI
2 IVF
Diminished Ovarian Reserve
Unexplained
European
Income $50K - $99K
Architect
2nd of 3 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Silva is very verbose. He had a lot to say and is also extremely busy...He was rather blunt, but did not lack compassion...I am over 40 w decent numbers...We did one IUI and 2 rounds of IVF w our own eggs...My numbers were decent for my age so the same medications were used for our second round of IVF, just w slightly higher doses. We did ICSI and also did PGT testing...
[nurse of Shady Grove Fertility] she will stay on the phone as long as you want and she will always call you back or email you even when she’s super busy...We spent $32,000 on two rounds of IVF w ICSI, medications, and PGT testing. The cost was due to me being over 41...The Nurse Practitioner who does all your ultrasounds was great as well. This clinic is quite thorough and we felt that as patients.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Dr Silva is very verbose. He had a lot to say and is also extremely busy and getting an appt specifically w him was not easy even after we were patients. He was rather blunt, but did not lack compassion. He was not my perfect doctor, but I would and will continue to go to him bc I find him very knowledgeable and feel, whether or not it’s true, that he cares about me and my husband.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Be ready w a list of questions. Right down the answers bc he talks very fast. He does not sugar coat things, but remains optimistic at the same time.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
Shady Grove is clearly a well-run machine. They have a number of offices in the US. And they do a large volume of patients. But we still felt like our case was being specifically looked at, as opposed to just another infertility case.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
I am over 40 w decent numbers. My husband does not have a low sperm count, but he doesn’t have great sperm. We did one IUI and 2 rounds of IVF w our own eggs. My numbers were decent for my age so the same medications were used for our second round of IVF, just w slightly higher doses. We did ICSI and also did PGT testing. I would not suggest doing the PGT testing. There are too many studies out there that show it is t a perfect science and that perfectly good embryos are actually being discarded bc of the testing. Shady Grove will not transfer any abnormal or mosaic embryos. I understand that not transferring them can save the patient from some heart ache, but after much thought, I think the heart ache is better than the results of the PGT. Especially when it results in zero embryos to transfer, as it did w us.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Beth)
Our nurse, Beth, was great. She does talk a lot, so be prepared. But she will stay on the phone as long as you want and she will always call you back or email you even when she’s super busy. We have zero complaints about the staff.
Describe your experience with Shady Grove Fertility Florida.
The financial person was a joke. She’s just a glorified credit card runner. The office manager was amazing. The Nurse Practitioner who does all your ultrasounds was great as well. This clinic is quite thorough and we felt that as patients.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
We spent $32,000 on two rounds of IVF w ICSI, medications, and PGT testing. The cost was due to me being over 41.
9
Doctor
Celso Silva
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
2020, Unsuccessful
NPS
10
NPS
10
Age 26
2 IUI
Anovulation
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
2 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Silva is a great communicator. He fully has your best interest at heart...will go over all your medical records and test right there in front of you and explain everything...discusses the options and reasons for each option. Ultimately he agrees with your decision though on how aggressive you want to be with treatment. My favorite thing is how he listens to me and fully addresses each concern I have.
I do like how [Shady Grove Fertility] has a "team approach" to handling patients. I have my own nurse who is great, forgetful at times but super nice. The financial advisor Teressa I do not care for at all...pretty pricey. Obviously all fertility treatments are pricey, but comparing to other clinics they are higher...nursing staff is all wonderful though.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Dr. Silva is a great communicator. He fully has your best interest at heart. He will go over all your medical records and test right there in front of you and explain everything. He discusses the options and reasons for each option. Ultimately he agrees with your decision though on how aggressive you want to be with treatment. My favorite thing is how he listens to me and fully addresses each concern I have.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
See him for the consultation you will love him!!
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
I do like how this clinic has a "team approach" to handling patients. I have my own nurse who is great, forgetful at times but super nice. The financial advisor Teressa I do not care for at all.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
I had previously done 2 50mg clomid cycles with my OBGYN, which did not make me ovulate. I did achieve spontaneous pregnancy upon my initial consulation with USF IVF. However, I miscarried that baby. USF IVF then merged with shady grove. So coming to Dr. Silva he understood that I wanted to start IUI since I do not ovulate regularly on my own at all. First IUI he tried 5 mg of letrozole since clomid did not make me ovulate previously. 1 follicle matured and I had my IUI day 19. negative pregnancy test. For the 2nd IUI we increased letrozole to 7.5mg and I had 1 follcile mature again but had my IUI day 12! Negative pregnancy test. Now I am choosing to move onto IVF which Dr Silva agrees with or even agrees with me doing 2 more IUI's.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Beth G.)
Beth can be forgetful at times. However, more than not she is on top of calling me or messaging in the portal. She always answers any questions I have.
Describe your experience with Shady Grove Fertility Florida.
Shady grove is pretty pricey. Obviously all fertility treatments are pricey, but comparing to other clinics they are higher. I do like the team approach this office has. The nursing staff is all wonderful though.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
IUI's are $1650 including ultrasounds but not medications. That is higher than other clinics I have seen. IVF quotes are around 20k including medications.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida.
Unsure due to not starting IVF yet due to COVID-19.
What specific things went wrong at Shady Grove Fertility Florida?
  • Failed to call in prescriptions to pharmacy
  • Failed to call with results
  • Failed to order appropriate test
  • Provided conflicting information
10
Doctor
Celso Silva
NPS
Humanity
4 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 30
3 Fertility Medications
PCOS
Latinx
Income $0 - $49K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
[Dr. Silva] listened with out interrupting us and once we had all our questions he had an answer to all in terms we could understand and that made us feel so at ease. I have pcos, and he was trying to explain to my fiancé what that meant for me...at that time I felt very happy and understood. Then he went on explaining all the types of treatments we can do and the most funny thing he began to draw how the iui would work and at the end of his drawing he drew a little baby in the uterus, we all laughed.. we have that drawing in our journey book/folder till today.
The clinic [at Shady Grove Fertility] is very organized and clean, The facility has a lab, they had an exam room where I had an ultrasound to see my follicles which the room was clean and nicely decorated. The reception area has privacy for any payments needed or information requested...My nurse would answer all the billion questions I forgot to ask the doctor without any hesitation
How was your experience with Celso Silva at Shady Grove Fertility Florida?
We remember the first visit we had with Dr.Silva, he can sense our nervousness and excitement so he began to talk to us as if we were not in a doctors office, but maybe at a coffee shop. He began to talk about his wife and his life and made us feel like we knew him. When it was time to discuss the reason our appointment he listened with out interrupting us and once we had all our questions he had an answer to all in terms we could understand and that made us feel so at ease. I have pcos, and he was trying to explain to my fiancé what that meant for me and what it for our journey, at that time I felt very happy and understood. Then he went on explaining all the types of treatments we can do and the most funny thing he began to draw how the iui would work and at the end of his drawing he drew a little baby in the uterus, we all laughed.. we have that drawing in our journey book/folder till today.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Just relax going in to see him, his staff and him will treat you like one of them.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
At ShadyGrove the nursing staff and Doctor look at you in the eyes when they talk to you to explain all your doubts, they answered all the questions thoroughly for my and my fiancé
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
Once I completed all my blood work it was known I needed a medication for elevated hormone levels in my blood so I needed a medication treatment called cabergoline 0.5mg once per week for 1 month, the medication made me feel funny at first but then my body got adjusted. Also had a test to check my Fallopian tube which came out normal. When all the testing was completed he and us decided on IUI cycles, he directed us to the financial team and we discussed cost. Once all was settled unfortunately we had to stop due to a family member diagnosed with breast cancer.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Laura Boyle RN, BSN)
My nurse would answer all the billion questions I forgot to ask the doctor without any hesitation and if she was not sure she would ask the doctor without ever having me feel like I was bothering her. She would send me important information regarding fertility and the process, as well as check up on us and how We were feeling.
Describe your experience with Shady Grove Fertility Florida.
The clinic is very organized and clean, The facility has a lab, they had an exam room where I had an ultrasound to see my follicles which the room was clean and nicely decorated. The reception area has privacy for any payments needed or information requested.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
Estimating about 1900 with treatment, medication, diagnostic labs
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Compassion
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
8
NPS
8
Age 34
Anovulation
Diminished Ovarian Reserve
Recurrent Pregnancy Loss
European
Income $100K - $199K
2nd of 3 Docs
2 IUI With Other Docs
Neutral
Neutral
Success w/ Doc Too early to know
Dr Silva is candid and thorough. I appreciated his honesty and his go get attitude. He didn’t pull any punches but tried to be caring in his delivery. Even if the news wasn’t great, he worked to make sure you understood and he let you know we could work through this...I had some uterine scarring removed, confirmation of left tubal blockage and a benign uterine polyp removed. Diagnostic labs revealed no other abnormalities.
The [SGF] facility itself is brand new and very clean. I always enjoyed going there and felt safe and cared for. No real weakness. The staff was always friendly and professional and I didn’t have to wait long for any of my appts...The nursing staff was amazing. They made my feel comfortable and even shared their own personal experiences with fertility and that meant so much.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Dr Silva is candid and thorough. I appreciated his honesty and his go get attitude. He didn’t pull any punches but tried to be caring in his delivery. Even if the news wasn’t great, he worked to make sure you understood and he let you know we could work through this.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Dr Silva will be honest about you chances of success so be ready if the news isn’t what you may want. He will answer all of your questions so be ready with them when you see him.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
I was always welcomed by the staff and by Dr Silva. My time was also appreciated. Dr Silva took my appt over the previous appt because I showed up on time. So I wasn’t bumped back waiting.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
I was seen by SGF for a more thorough work up of testing for Recurrent Pregnancy Loss and subsequent HSG and Hysteroscopy. I had some uterine scarring removed, confirmation of left tubal blockage and a benign uterine polyp removed. Diagnostic labs revealed no other abnormalities.
Describe your experience with the nursing staff at Shady Grove Fertility Florida.
The nursing staff was amazing. They made my feel comfortable and even shared their own personal experiences with fertility and that meant so much.
Describe your experience with Shady Grove Fertility Florida.
The facility itself is brand new and very clean. I always enjoyed going there and felt safe and cared for. No real weakness. The staff was always friendly and professional and I didn’t have to wait long for any of my appts
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
The cost for SGF was one of the determining factors for my not proceeding with an IVF cycle with them. I knew I could go with a less expensive clinic so although the care, facility and staff are awesome, the cost was significantly greater for someone like me paying out of pocket.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida.
I know Dr Dilva preferred single embryo transfer but would be open to multiple after some long conversations.
8
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 30 - 31
1 IVF
Unexplained
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
We had an antagonist protocol [with Dr. Silva]. I did birth control pills to prime. Once we started stims, I was on agonal F and Menopur. Cetrotide was added later. I did a Lupron trigger. I ended up with 14 Mature Eggs, 13 fertilized, 6 day 5 Blasts and then 4 PGS normal...He really cares about his patients. He takes the time to explain everything, and he is present for all of the procedures and tests...has a great bedside manner. He also takes the time to listen during your appointment. I've never felt rushed. He also kept budget in kind when discussing treatment options. I really do not have any complaints with his care.
Every person in this office [Shady Grove Fertility] has been incredibly caring, hard working and responsive. I've never had to track down test results because they call as soon as they can. They are prompt to return emails and calls if you have a question for them...The monitering hours are early, so I'm able to get in and out without being late for work...We were accepted into a program through Shadh Grove that reduced some of the out of pocket costs, so our IUI was $1,200.00 plus meds. We also opted to do the Shared Risk program, which is a multi cycle program that clocks in at $19,500. We opted to do PGS testing, which was an additional $5,000. The medication cost about $2,900.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
He is awesome! He explains everything, he is there to answer your questions, and he has a great bedside manner. He also takes the time to listen during your appointment. I've never felt rushed. He also kept budget in kind when discussing treatment options. I really do not have any complaints with his care.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Definitely go for treatments with him! He has your best interest at heart.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
He really cares about his patients. He takes the time to explain everything, and he is present for all of the procedures and tests.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
We had an antagonist protocol. I did birth control pills to prime. Once we started stims, I was on agonal F and Menopur. Cetrotide was added later. I did a Lupron trigger. I ended up with 14 Mature Eggs, 13 fertilized, 6 day 5 Blasts and then 4 PGS normal.
Describe your experience with your nurse at Shady Grove Fertility Florida.
Every person in this office has been incredibly caring, hard working and responsive. I've never had to track down test results because they call as soon as they can. They are prompt to return emails and calls if you have a question for them.
Describe your experience with Shady Grove Fertility Florida.
I honestly do not have any complaints about Shady Grove. They have all been wonderful. Their hours are good and the location is easy to get to from where I live. Billing has always been on top of everything and ready to answer questions. Scheduling appointments has been an easy process.
Describe your experience with your monitoring appointments at Shady Grove Fertility Florida.
I only checked other because when I started going there, i was given appointment times. Now they are trying out the monitering hours. The monitering hours are early, so I'm able to get in and out without being late for work.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
We were accepted into a program through Shadh Grove that reduced some of the out of pocket costs, so our IUI was $1,200.00 plus meds. We also opted to do the Shared Risk program, which is a multi cycle program that clocks in at $19,500. We opted to do PGS testing, which was an additional $5,000. The medication cost about $2,900.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida.
We haven't done our embryo transfer yet.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Unknown Success
NPS
10
NPS
10
Age 28
Diminished Ovarian Reserve
Income $50K - $99K
2nd of 2 Docs
5 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Silva treated us like normal human beings. He explained things thoroughly when it was obvious we didn’t know. He gave us several different options for treatment and ultimately left the decision up to us. He also explained programs offered to help financially with any of the treatments!... I will be completing another cycle for IUI and Dr. Silva will be changing medications used- different from Clomid and Ovidrel.
My primary nurse at Shady Grove has been amazing so far. She spent time going over everything after the consultation with the doctor and help set me up on the online portal. She communicates with me often and has assured me I can call her anytime with questions.... The staff, including doctor and nurses, are kind and compassionate. They explain things and genuinely seem like they want to help you. IVF is also less expensive than my previous facility. IUIs however are more expensive, so I’d say that’s the only weekends I can give them at this point
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Dr. Silva treated us like normal human beings. He explained things thoroughly when it was obvious we didn’t know. He gave us several different options for treatment and ultimately left the decision up to us. He also explained programs offered to help financially with any of the treatments!
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Give Dr. Silva a shot before you try any other fertility doctor in the Tampa Bay Area. There’s a good chance it’ll be worth it.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
So far my husband and I have only met with Dr. Silva for our initial consultation. He spent an hour with us going over health records and previous treatment plan. He immediately changed the action plan and provided explanations as to why. He stopped by to say goodbye to us and his office has been in touch with me since giving me details on the action plan and what to do next. We genuinely feel they are there to help.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
I have not started treatments with Dr. Silva just yet but next month I will be completing another cycle for IUI and Dr. Silva will be changing medications used- different from Clomid and Ovidrel.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Rebecca)
My primary nurse at Shady Grove has been amazing so far. She spent time going over everything after the consultation with the doctor and help set me up on the online portal. She communicates with me often and has assured me I can call her anytime with questions.
Describe your experience with Shady Grove Fertility Florida.
The staff, including doctor and nurses, are kind and compassionate. They explain things and genuinely seem like they want to help you. IVF is also less expensive than my previous facility. IUIs however are more expensive, so I’d say that’s the only weekends I can give them at this point
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
One IUI is $1,600. This includes ultrasounds and procedure but not medications. One round of IVF is $10,500. Medications and freezing of the eggs are additional cost. You can pay more to have this included... there are options! There are also different options for financial assistance if needed.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida.
N/A
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
4 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2017, Unsuccessful
NPS
8
NPS
5
Age 28 - 30
4 IUI
Anovulation
PCOS
Uterine Fibroids
Unexplained
Income $100K - $199K
Teacher
1st of 2 Docs
Neutral
Doesn't Recommend
Unsuccessful
Dr. Silva was a great Doctor however, because of they way the practice handled things it wasn’t a personal experience for me and I felt that I had to fight to see my doctor... Dr. Silva had an awesome bedside manner. He had a great way of calming me down. When he knew I was getting upset. I felt like he listened to me and took my input seriously. He always kept a positive outlook on my treatment...He was very aggressive with my treatments which is what I wanted.
They [Center for Reproductive Medicine Orlando] are unorganized and are more concerned about money than patient care. I don’t like the fact that every iui was done by a different physician so I felt like they didn’t know me or my history.the locations were pretty convenient but it was hard to get in to the preferred location when needed. Besides my doctor, the ultrasound tech was phenomenal....They nursing staff was ok. They didn’t always communicate and were very hard to reach when needed.
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Dr. Silva had an awesome bedside manner. He had a great way of calming me down. When he knew I was getting upset. I felt like he listened to me and took my input seriously. He always kept a positive outlook on my treatment
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Bring questions and a notebook. He gives very thorough advice and information.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Dr. Silva was a great Doctor however, because of they way the practice handled things it wasn’t a personal experience for me and I felt that I had to fight to see my doctor
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando (Prelude Network clinic) and their degree of success.
He was very aggressive with my treatments which is what I wanted. He knew what medication would work for me and knew I didn’t want to waste time. I ended up responding better when he increased the dosage of my ovulation induction medication but unfortunately it ended in a loss of pregnancy very early on.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando (Prelude Network clinic).
They nursing staff was ok. They didn’t always communicate and were very hard to reach when needed. They were always friendly but I received a lot of misleading information from them.
Describe your experience with Center for Reproductive Medicine Orlando (Prelude Network clinic).
They are unorganized and are more concerned about money than patient care. I don’t like the fact that every iui was done by a different physician so I felt like they didn’t know me or my history.the locations were pretty convenient but it was hard to get in to the preferred location when needed. Besides my doctor, the ultrasound tech was phenomenal. She got to know me pretty well over the years and was always comforting and kind. I never had any issues with check in or billing but I definitely think they need to focus more on their patient care!
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic).
My insurance only covered office visits with a copay and monitoring. Over the course of my treatment I’ve paid roughly $13,000.00
What specific things went wrong at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
  • Failed to call in prescriptions to pharmacy
  • Lost paperwork
  • Failed to call with results
  • Lost results
  • Provided conflicting information
  • Failed to convey critical information
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando (Prelude Network clinic).
There were multiple times that I was not notified of specific instructions on medication administration. I had a few times where my results were not sent to me in a timely manner as well as needing to cancel an iui cycle because they prescribed the wrong medication.
8
Doctor
Celso Silva
NPS
Humanity
3 of 5
Communication
4 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
5
Clinic
Center for Reproductive Medicine Orlando (Prelude Network clinic)
Orlando
NPS
Operations
3 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
1 of 5
Educational Resources
5 of 5
2015 - 2016, Successful
NPS
8
NPS
8
Age 26 - 27
4 IUI
1 IVF
1 Embryo Freezing
Anovulation
Male Factor
PCOS
Income $50K - $99K
1st of 2 Docs
Egg Freezing With Other Docs
Neutral
Neutral
Successful
Dr. Silva listened to what we had to say, and made us really feel like we collaborated on our treatment plan together. He always answered all my questions with patience and kindness. The only weakness I would note was that I wish after several failed cycles we would have been urged to move to IVF quicker, as that is the only way we have had success.
Their [Center for Reproductive Medicine Orlando] strengths were a variety of appointment choices, good phlebotomist on site, cleanliness in the clinic. Their weaknesses would be wait times at the clinic, and one of the nurses we were assigned. Overall more strengths than weaknesses...Dr. Silva advised us on eSET and explained why.
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Dr. Silva listened to what we had to say, and made us really feel like we collaborated on our treatment plan together. He always answered all my questions with patience and kindness. The only weakness I would note was that I wish after several failed cycles we would have been urged to move to IVF quicker, as that is the only way we have had success.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Don’t be afraid to ask questions and be your own advocate. He’s a very understanding and hands on doctor.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Dr. Silva took his time with us on every visit, and remembered little details pertaining to our care.
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando (Prelude Network clinic) and their degree of success.
Medicated timed intercourse with letrozole and trigger shot. Used to treat anovulation from PCOS. Ovulation occurred but no pregnancies. Medicated IUIs. Combo cycles with femara and injections with trigger. Ovulation occurred but no pregnancies. Last cycle, no response to meds. IVF with PGS/ICSI freeze all cycle with FET. Pregnant and had a singleton.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando (Prelude Network clinic).
Several nurses were great but there was one in particular who most definitely was not. She didn’t belong in the infertility field. Very cold and gruff.
Describe your experience with Center for Reproductive Medicine Orlando (Prelude Network clinic).
Their strengths were a variety of appointment choices, good phlebotomist on site, cleanliness in the clinic. Their weaknesses would be wait times at the clinic, and one of the nurses we were assigned. Overall more strengths than weaknesses
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic).
Overall I think we spent around $20-25k for all treatment
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando (Prelude Network clinic).
Dr. Silva advised us on eSET and explained why. His reasons made sense.
What specific things went wrong at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
  • Failed to call with results
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando (Prelude Network clinic).
A couple times I had to call to get my results for labs.
8
Doctor
Celso Silva
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
8
Clinic
Center for Reproductive Medicine Orlando (Prelude Network clinic)
Celebration
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
3 of 5
Nursing Staff
3 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013, Unsuccessful
NPS
10
NPS
10
Age 23
Anovulation
PCOS
European
Income $0 - $49K
2nd of 2 Docs
8 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
He [Dr. Silva] was very kind and explained our situation well. He checked me to see if I had a block from my previous surgeries...went up my cervix with a camera to check to see if there was any scar tissue blocking me from getting pregnant from my c-section. Next step was 3 IUIs, then to IVF. He thought there might be a blockage where the sperm cannot reach the egg...went through extensive details of why me and my husband might not be conceiving
You have to prepay to even begin as an established patient [at Center for Reproductive Medicine] before even being seen by the doctors, which isn’t what I was used to. The staff is however very friendly and helpful when you call or have any kind of questions...He [Dr. Celso Silva] decided I had a possible blockage and needed to send the sperm closer to the egg try 3 cycles of IUI, then IVF...He was very kind and explained our situation well.
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
He was very nice and went through extensive details of why me and my husband might not be conceiving- we had my former OB who I did my Clomid and Letrozole treatments with and husbands sperm analysis send over her paper work. He went through each page with us, reading carefully. He checked my tubes during a office visit and then went up my cervix with a camera to check to see if there was any scar tissue blocking me from getting pregnant from my c-section. Next step was 3 IUIs, then to IVF. He thought there might be a blockage where the sperm cannot reach the egg. We didn’t continue treatment because of the out of pocket costs and traveling out of town missing work.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Nothing- he takes care of everything for you.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
He was very kind and explained our situation well. He checked me to see if I had a block from my previous surgeries- C-section and when part of my cervix was removed during a cone biopsy.
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando (Prelude Network clinic) and their degree of success.
I included this in a previous answer. He decided I had a possible blockage and needed to send the sperm closer to the egg try 3 cycles of IUI, then IVF. The mounting costs of all these procedures weighted heavy on our shoulders ontop of the drive to the clinics (45 minutes away) and missing work. My insurance doesn’t cover anything with fertility treatments
Describe your experience with Center for Reproductive Medicine Orlando (Prelude Network clinic).
You have to prepay to even begin as an established patient before even being seen by the doctors, which isn’t what I was used to. The staff is however very friendly and helpful when you call or have any kind of questions.
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic).
Copays for diagnostic treatment. Then when I started rounds of IUI it was completely out of pocket and had to be paid before treatment was given. I would have to pay for medications, sonograms, sperm washing and handling and the actual treatment itself.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Center for Reproductive Medicine Orlando (Prelude Network clinic)
Celebration
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2023, Unknown Success
NPS
10
NPS
6
Age 40
Unexplained
Income $200K - $499K
Only Doc Seen
Embryo Freezing With Other Docs
Strongly Recommends
Doesn't Recommend
Success w/ Doc Too early to know
Dr Celso is up front and honest. Gives statistics to back up his statements and in general has a great bedside manner...I feel he was direct and thorough. It would however be great if he was more involved throughout the process. My husband and I have only spoke to him on two occasions. I don’t know if this is typical since he’s the only doctor I’ve seen at the only clinic I’ve been to...Utilize his knowledge and ask lots of questions while you have him.
[Shady Grove Fertility Florida] Front office staff is effective and helpful. Back office staff is also effective and helpful. Appointments are usually quick and easy. If I had one criticism it would be that they should communicate with the patient a little better...I don’t feel as if my coordinating nurse communicates what’s to come very effectively. Nor does she explain why we are doing certain steps. I feel as if I get bare minimum information at best. I feel like I have to drag information out of her and the problem is, I don’t always remember to ask the important questions.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
I feel he was direct and thorough. It would however be great if he was more involved throughout the process. My husband and I have only spoke to him on two occasions. I don’t know if this is typical since he’s the only doctor I’ve seen at the only clinic I’ve been to.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Utilize his knowledge and ask lots of questions while you have him.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
Dr Celso is up front and honest. Gives statistics to back up his statements and in general has a great bedside manner.
Describe your experience with your nurse at Shady Grove Fertility Florida.
I don’t feel as if my coordinating nurse communicates what’s to come very effectively. Nor does she explain why we are doing certain steps. I feel as if I get bare minimum information at best. I feel like I have to drag information out of her and the problem is, I don’t always remember to ask the important questions.
Describe your experience with Shady Grove Fertility Florida.
Front office staff is effective and helpful. Back office staff is also effective and helpful. Appointments are usually quick and easy. If I had one criticism it would be that they should communicate with the patient a little better.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
PGTA testing, medications, multi cycle program, biopsy
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida.
We have not gotten that far.
What specific things went wrong at Shady Grove Fertility Florida?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Shady Grove Fertility Florida.
My labs are not accessible through the portal. When asked if I could get them I was told to get them from quest. My birth control had failed to be called in causing me to start a day late.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
1 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
3 of 5
Adaptability
4 of 5
6
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
2 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unknown Success
NPS
10
NPS
10
Age 31 - 32
1 IVF
Unexplained
Middle Eastern
Income $200K - $499K
Sales Representative
2nd of 2 Docs
1 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr. Silva prescribed an antagonist protocol with OCPs to prime...has been extremely caring and compassionate throughout our time with SGF. We went from an unexplained infertility diagnosis and a plan of trying a few IUIs to requiring IVF with PGT-M to avoid passing down a genetic disease. While it was devastating to find out that my husband and I are both carriers, Dr. Silva explained the diagnosis, our options, and came up with a treatment plan that made us both feel empowered and excited to move forward with the goal of a healthy baby.
My main nurse [at Shady Grove] is Emily and she is absolutely fantastic! Even though I'm sure she has multiple patients, I always feel like I am a priority. Her communication skills are excellent, whether it's through a portal message or a phone call she is always quick to respond and on top of whatever needs to be done. As a type-A, extremely organized person I'm so glad to have her on my team!!
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Dr. Silva has been extremely caring and compassionate throughout our time with SGF. We went from an unexplained infertility diagnosis and a plan of trying a few IUIs to requiring IVF with PGT-M to avoid passing down a genetic disease. While it was devastating to find out that my husband and I are both carriers, Dr. Silva explained the diagnosis, our options, and came up with a treatment plan that made us both feel empowered and excited to move forward with the goal of a healthy baby.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
Everyone in the clinic from the front desk, to the phlebotomist, to my nurse and doctor always greeted me by name at every visit. In a busy clinic, that means a lot.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
Dr. Silva prescribed an antagonist protocol with OCPs to prime.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Emily)
My main nurse is Emily and she is absolutely fantastic! Even though I'm sure she has multiple patients, I always feel like I am a priority. Her communication skills are excellent, whether it's through a portal message or a phone call she is always quick to respond and on top of whatever needs to be done. As a type-A, extremely organized person I'm so glad to have her on my team!!
Describe your experience with Shady Grove Fertility Florida.
I switched to SGF from another clinic in the area and I am extremely pleased with every aspect of the care I have received here. The only complaint I have is how long it took to get in for a consult. Even that is a strength though, since it speaks to how good the clinic is.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
We are 100% out of pocket. We chose to participate in the Shared Risk program.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida
Brandon
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
2018 - 2020, Unknown Success
NPS
10
NPS
10
Age 35 - 37
1 IVF
Tubal Blockage
Uterine Fibroids
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
he [Dr. Silva] was very personable and very thorough. He made sure we were always comfortable with what was going on. He called us personally to check in. We never felt rushed out of his office and took his time to describe everything to us. ... had to have my right Fallopian tube removed as well as a d&c, then they started my protocol for my egg retrieval. I got 20 eggs, 16 embryos and 10 tested PGS normal. I have had 1 FET that failed and now I am waiting for the state to open non essential procedures back up before I can start my second FET
Wonderful place to go [Shady Grove Fertility], I have no complaints at all and have appreciated every step of the process so far. Sometimes I did have to wait a while to get me in but it wasn't tooo long. They were pretty backed up the morning of my first FET, but it was unpredictable. ... they [nursing staff] all took their time with us. Made sure we understood everything and were comfortable with everything that they were doing. One had even been through the process herself and knew what we were going through which was nice.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Same as before, he was very personable and very thorough. He made sure we were always comfortable with what was going on. He called us personally to check in. We never felt rushed out of his office and took his time to describe everything to us.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Nothing! Trust the process and trust your doctors
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
He always took the time to explain things, draw pictures, asked if we had any questions and personally called us to make sure we were all on the same page.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
I had to have my right Fallopian tube removed as well as a d&c, then they started my protocol for my egg retrieval. I got 20 eggs, 16 embryos and 10 tested PGS normal. I have had 1 FET that failed and now I am waiting for the state to open non essential procedures back up before I can start my second FET
Describe your experience with the nursing staff at Shady Grove Fertility Florida.
As with Dr. SIlva, they all took their time with us. Made sure we understood everything and were comfortable with everything that they were doing. One had even been through the process herself and knew what we were going through which was nice.
Describe your experience with Shady Grove Fertility Florida.
Wonderful place to go, I have no complaints at all and have appreciated every step of the process so far. Sometimes I did have to wait a while to get me in but it wasn't tooo long. They were pretty backed up the morning of my first FET, but it was unpredictable.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
I dont really remember much
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida.
We did a single because of the PGS testing, however we havent discussed if we will do one or two next time
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2018 - 2019, Unknown Success
NPS
10
NPS
10
Age 33 - 34
2 IUI
1 IVF
PCOS
European
Income $50K - $99K
5th of 5 Docs
7 IUI With Other Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr.Silva is very patient and kind, great bedside manner. Very informative and helpful with explaining treatment and answering questions. He really puts you at ease, you leave the appointments feeling in control...Have all of your questions prepared, he will go through everyone with you!... is very personable and knowledgeable. He has an awesome bedside manner and really takes the time to answer any questions and make sure you understand treatment and protocol in place.
the entire nursing care team [at Shady Grove Fertility] is remarkable. They feel like true friends, very invested in my care and treatment plan. They all take the time to say hello and answer any questions whenever I'm in the building, they never rush you...[monitoring is a] Well oiled machine, generally be in the office between 7:30-9am. Very convenient with my schedule...The staff is amazing, I dont think they have a single weakness. They are friendly, patient, and knowledgeable. They genuinely care about each and every patients success. Love each and everyone on the care team.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Dr.Silva is very patient and kind, great bedside manner. Very informative and helpful with explaining treatment and answering questions. He really puts you at ease, you leave the appointments feeling in control.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Have all of your questions prepared, he will go through everyone with you!
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
Dr. Silva is very personable and knowledgeable. He has an awesome bedside manner and really takes the time to answer any questions and make sure you understand treatment and protocol in place.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Cortney White )
Amazing, the entire nursing care team is remarkable. They feel like true friends, very invested in my care and treatment plan. They all take the time to say hello and answer any questions whenever I'm in the building, they never rush you.
Describe your experience with Shady Grove Fertility Florida.
The staff is amazing, I dont think they have a single weakness. They are friendly, patient, and knowledgeable. They genuinely care about each and every patients success. Love each and everyone on the care team.
Describe your experience with your monitoring appointments at Shady Grove Fertility Florida.
Well oiled machine, generally be in the office between 7:30-9am. Very convenient with my schedule
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2016 - 2017, Successful
NPS
9
NPS
9
Age 32 - 33
1 IUI
Male Factor
European
Income $50K - $99K
Nurse or HC Services
1st of 3 Docs
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
Dr. Silva was very good at explaining our situation and making sure we knew exactly what we were doing before making any final decisions...Femara, ovidrel, donor sperm and iui. First iui was successful. I now have a beautiful 4 month old son...he sat down in his office and never felt rushed, he helped find a path that others never did. He appeared to care about us as individuals...
I went to a couple different offices to see the physicians [at Center for Reproductive Medicine Orlando] and they are all good. I felt like the celebration office lacked the most at the front desk position. Girls didnt acknowledge you when you entered. Weren't very friendly...[nurses were] Fantastic. Compassionate. And very timely to answer questions...Dr. Silva was very good at explaining our situation and making sure we knew exactly what we were doing before making any final decisions
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
His nurses were amazing and compassionate, so was Dr. Silva. All made sure questions were answered quickly and fully. They understood or appeared to be concerned about what you were going through. Dr. Silva was very good at explaining our situation and making sure we knew exactly what we were doing before making any final decisions.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Be open about what your expectations are and what your plans are.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Human because he sat down in his office and never felt rushed, he helped find a path that others never did. He appeared to care about us as individuals.
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando (Prelude Network clinic) and their degree of success.
Femara, ovidrel, donor sperm and iui. First iui was successful. I now have a beautiful 4 month old son.
Describe your experience with the nursing staff at Center for Reproductive Medicine Orlando (Prelude Network clinic).
Fantastic. Compassionate. And very timely to answer questions.
Describe your experience with Center for Reproductive Medicine Orlando (Prelude Network clinic).
I went to a couple different offices to see the physicians and they are all good. I felt like the celebration office lacked the most at the front desk position. Girls didnt acknowledge you when you entered. Weren't very friendly.
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic).
I'm not 100% but I think in total between 1500$ and 2500$ out of pocket. That's meds, labs, procedures, iui, donor sperm, storage.
9
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
9
Clinic
Center for Reproductive Medicine Orlando (Prelude Network clinic)
Orlando
NPS
Operations
4 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2013 - 2014, Unsuccessful
NPS
7
NPS
7
Age 33 - 34
1 IUI
Endometriosis
Poor Egg Quality
Tubal Blockage
Latinx
Only Doc Seen
Neutral
Neutral
Unsuccessful
Dr. Silva made me feel comfortable wen meeting with him. I didn't feel too rushed. He gave me tissues and time to cry when I became emotional. He did a pretty good job of explaining things. The only thing I didn't appreciate was always hearing about the IVF option. I knew it was an option but I wanted to try other methods first. He did not in any way pressure me to have IVF. However it was usually mentioned as an option in our meetings.
Lauren [a nurse at Center for Reproductive Medicine Orlando] was wonderful! I always felt calm when speaking to her. She was thorough and answered calls and emails timely!.... Several locations which is great. Wish they had early morning hours and late hours for regular appointments.... HSG Blood work Semen analysis for husband Prep body/ovaries, etc for IUI Vitamins for husband and I Ultrasounds to check ovaries, etc 1 round of IUI with negative for pregnancy.
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Dr. Silva made me feel comfortable wen meeting with him. I didn't feel too rushed. He gave me tissues and time to cry when I became emotional. He did a pretty good job of explaining things. The only thing I didn't appreciate was always hearing about the IVF option. I knew it was an option but I wanted to try other methods first. He did not in any way pressure me to have IVF. However it was usually mentioned as an option in our meetings.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Be comfortable to ask as many questions as you want. Seek clarification and understanding regarding any information givento you.
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
He did a good job of sitting down with me and my husband and explained things to us.
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando (Prelude Network clinic) and their degree of success.
HSG Blood work Semen analysis for husband Prep body/ovaries, etc for IUI Vitamins for husband and I Ultrasounds to check ovaries, etc 1 round of IUI with negative for pregnancy.
Describe your experience with your nurse at Center for Reproductive Medicine Orlando (Prelude Network clinic). (Assigned nurse: Lauren Sanabria)
Lauren was wonderful! I always felt calm when speaking to her. She was thorough and answered calls and emails timely!
Describe your experience with Center for Reproductive Medicine Orlando (Prelude Network clinic).
Several locations which is great. Wish they had early morning hours and late hours for regular appointments.
Describe the costs associated with your care under Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic).
Don't remember exactly but I believe it was reasonable. We paid mostly out of pocket.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Reproductive Medicine Orlando (Prelude Network clinic).
N/A
7
Doctor
Celso Silva
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
4 of 5
Compassion
3 of 5
Explained risks
3 of 5
Adaptability
4 of 5
7
Clinic
Center for Reproductive Medicine Orlando (Prelude Network clinic)
Celebration
NPS
Operations
4 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
LGBTQ+
LGBTQ+
2019, Unknown Success
NPS
6
NPS
10
Age 27
2 IVF
PCOS
Poor Egg Quality
Unexplained
Latinx
Operations
1st of 2 Docs
Donor Sperm
Surrogacy With Other Docs
LGBTQ+
Doesn't Recommend
Strongly Recommends
Success w/ Doc Too early to know
Celso Silva was very nice and always explained the next steps in the procedure. I appreciated his bedside manner. The only thing I wish was he did everything. He did not. We saw his partner and nurses a lot but it's understandable its a growing clinic...He knew us by name and always checked in on us...He's super open and honest and willing to help you any way he can...Agonist Protocol Menopur 75 and then 150 Gonal F 150 Centroide...
Stephanie [nurse at Shady Grove Fertility] is amazing. We are a same-sex couple doing RIVF and she was super helpful staying on top of medicines and tracking our cycle...They are new to Tampa but they are backed by SGF's research and guarantees which is nice...One embryo only due to our age...Agonist Protocol Menopur 75 and then 150 Gonal F 150 Centroide....
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Celso Silva was very nice and always explained the next steps in the procedure. I appreciated his bedside manner. The only thing I wish was he did everything. He did not. We saw his partner and nurses a lot but it's understandable its a growing clinic.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Go! He's super open and honest and willing to help you any way he can.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
He knew us by name and always checked in on us.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
Agonist Protocol Menopur 75 and then 150 Gonal F 150 Centroide
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Stephanie)
Stephanie is amazing. We are a same-sex couple doing RIVF and she was super helpful staying on top of medicines and tracking our cycle.
Describe your experience with Shady Grove Fertility Florida.
Strength- They are new to Tampa but they are backed by SGF's research and guarantees which is nice. Weaknesses-They are new and we don't always see Dr. Silva but he try to always follow up and reach out when need be.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
18000+
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida.
One embryo only due to our age.
6
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2014 - 2016, Unknown Success
NPS
10
NPS
10
Age 27 - 29
3 IUI
Anovulation
Endometriosis
PCOS
Tubal Blockage
Unexplained
European
Native American
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
He [Dr Celso Silva] is very honest and let's me have some control over my treatment. The staff is always friendly and supportive....He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team...I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice...[Center for Reproductive Medicine Orlando's] Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods
He [Dr Celso Silva] is very honest and let's me have some control over my treatment. The staff is always friendly and supportive....He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team...I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice...[Center for Reproductive Medicine Orlando's] Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods
How was your experience with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
He is very honest and let's me have some control over my treatment. The staff is always friendly and supportive.
What's one piece of advice would you give a prospective patient of Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
Go to him if you want someone to be honest. He is considerate but tells the truth
During treatment, were you treated like a number or a human with Celso Silva at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
He listens and talks to me like a normal person. Compassionate and really feels like he is part of your team
Describe the protocols Celso Silva used in your cycles at Center for Reproductive Medicine Orlando (Prelude Network clinic) and their degree of success.
Usually they try something 3 cycles in a row. They don't force unnecessary procedures and I can elect further testing
Describe your experience with your nurse at Center for Reproductive Medicine Orlando (Prelude Network clinic). (Assigned nurse: Evelyn)
I have a main nurse for my doctor that communicates all my results. Sometimes I have other nurses for my ultrasounds or blood work but everyone is nice
Describe your experience with Center for Reproductive Medicine Orlando (Prelude Network clinic).
Strengths- organized, everything has a place Weakness- can have a learning curve to learn the methods
What specific things went wrong at Center for Reproductive Medicine Orlando (Prelude Network clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Center for Reproductive Medicine Orlando (Prelude Network clinic).
One time I got conflicting results about taking a supplement. It was minor
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
4 of 5
10
Clinic
Center for Reproductive Medicine Orlando (Prelude Network clinic)
Celebration
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Unknown Success
NPS
10
NPS
10
Age 33 - 34
2 IUI
PCOS
Tubal Blockage
European
Native American
Income $100K - $199K
Accountant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Dr Silva is very personable and makes me feel like an important patient. He has done all of my IUI procedures, when I requested him. They initially offered a nurse, but I prefer to see the doctor...The communication with SGF feels very personal and specific to my situation, rather than a general response given to everyone...We have done two cycles so far...already prepared with a new (stronger) protocol for the next months cycle.
The communication with SGF feels very personal and specific to my situation, rather than a general response given to everyone...very organized and the offices are very clean...[nurse] was also very sympathetic when she called with my negative pregnancy test results and was already prepared with a new (stronger) protocol for the next months cycle...
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Dr Silva is very personable and makes me feel like an important patient. He has done all of my IUI procedures, when I requested him. They initially offered a nurse, but I prefer to see the doctor. At first I was concerned when they offered the nurse, because I’m only doing IUI vs ivf.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Ask lots of questions
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
The communication with SGF feels very personal and specific to my situation, rather than a general response given to everyone.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
We have done two cycles so far. First cycle we did 2 letrozole for 5 days, one ovidrel shot and the IUI. On the 2nd cycle, we did 3 letrozole for 5 days and two ovidrel shots before the IUI.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Leslie )
Leslie is very organized and provides a calendar each month for me so I know what medications to take and when. She was also very sympathetic when she called with my negative pregnancy test results and was already prepared with a new (stronger) protocol for the next months cycle.
Describe your experience with Shady Grove Fertility Florida.
SGF is very organized and the offices are very clean. I am working from home, so I’m not sure about flexibility when it comes to scheduling appointments as I just always take what’s given to me. As the appointments are based on your cycle, they come quickly and at any open slot, so I can see how it might be difficult for someone in the office or working a job that isn’t as flexible.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
Most of the testing done initially was covered by insurance, but my insurance doesn’t cover IUI and we pay $1,600 per cycle
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Unsuccessful
NPS
8
NPS
9
Age 32 - 33
3 IUI
Unexplained
European
Income $0 - $49K
Only Doc Seen
Neutral
Strongly Recommends
Unsuccessful
He [Dr. Silva] is straight forward and let’s you know what to expect without giving us the run around...He called me personally after every treatment to answer any questions and offer support. I thought that was so compassionate and I really appreciated it. He is thorough and honest in his recommendations...
She [Shady Grove Fertility assigned nurse] was very kind and always helped coordinate my fertility around my busy work schedule. She really showed compassion during a very scary time for us...$1800 per IUI (we did 3 and that included all bloodwork and ultrasounds through the pregnancy test), $200 in medication per IUI cycle..
How was your experience with Celso Silva at Shady Grove Fertility Florida?
He is straight forward and very pleasant. He called me personally after every treatment to answer any questions and offer support. I thought that was so compassionate and I really appreciated it. He is thorough and honest in his recommendations.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Listen and make sure to ask questions about treatment and what to expect.
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
He is straight forward and let’s you know what to expect without giving us the run around.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
IUI three times with injections and oral medications. Prometrium until the pregnancy blood work.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Beth)
She was very kind and always helped coordinate my fertility around my busy work schedule. She really showed compassion during a very scary time for us.
Describe your experience with Shady Grove Fertility Florida.
Beautiful clinic, Great team and Dr Silva is wonderful. They are so accommodating and kind. Courtney (APRN) makes you feel like you’re the most important patient every time you go in. She remembers you and makes you feel comfortable. Dr Silva has great bedside manner and I appreciate his straightforward approach. He provides options for treatment while providing reasonable treatment options. I always feel like I am in the beat hands with Shady Grove Fertility.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
$1800 per IUI (we did 3 and that included all bloodwork and ultrasounds through the pregnancy test), $200 in medication per IUI cycle
8
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
2 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
9
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019, Consult
NPS
10
NPS
10
Age 35
Poor Egg Quality
Income $200K - $499K
Teacher
2nd of 2 Docs
2 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
both my husband and I feel confident with our choice to work with Dr. Silva for this cycle...Due to a genetic condition, all of my day 5 blastocysts will go through genetic testing. Therefore, if any are viable, I will only transfer one at a time...takes his time with each appointment to truly talk to his patients...has a way about him that makes you feel completely calm and confident each time you meet with him. He is trustworthy and compassionate. Dr. Silva takes his tome at each appointment and makes sure you leave with all questions answered.
hady Grove has a number of packages to choose from and they work with you financially to make this experience as easy as possible...is a new facility in Tampa, FL. It is clean, organized, and makes you feel comfortable. Each and every staff member greets you with an ear to ear smile. Each and every one of them helps get their patients through such a trying time in their lives and makes it the best experience possible.
How was your experience with Celso Silva at Shady Grove Fertility Florida?
Dr. Silva has a way about him that makes you feel completely calm and confident each time you meet with him. He is trustworthy and compassionate. Dr. Silva takes his tome at each appointment and makes sure you leave with all questions answered.
What's one piece of advice would you give a prospective patient of Celso Silva at Shady Grove Fertility Florida?
Stay calm and trust Dr. Silva. You are in great hands!
During treatment, were you treated like a number or a human with Celso Silva at Shady Grove Fertility Florida?
Dr. Silva takes his time with each appointment to truly talk to his patients. He. Likes to get to know you and your partner as a couple.
Describe the protocols Celso Silva used in your cycles at Shady Grove Fertility Florida and their degree of success.
I am just starting with Dr. Silva after 2 failed cycles with a different IVF doctor. We haven’t started treatments yet, but both my husband and I feel confident with our choice to work with Dr. Silva for this cycle.
Describe your experience with your nurse at Shady Grove Fertility Florida. (Assigned nurse: Michelle)
Nursing staff and coordinator at Shady Grove in Tampa are very responsive and compassionate.
Describe your experience with Shady Grove Fertility Florida.
Shady Grove is a new facility in Tampa, FL. It is clean, organized, and makes you feel comfortable. Each and every staff member greets you with an ear to ear smile. Each and every one of them helps get their patients through such a trying time in their lives and makes it the best experience possible.
Describe the costs associated with your care under Celso Silva at Shady Grove Fertility Florida.
Shady Grove has a number of packages to choose from and they work with you financially to make this experience as easy as possible.
Describe Celso Silva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Shady Grove Fertility Florida.
Due to a genetic condition, all of my day 5 blastocysts will go through genetic testing. Therefore, if any are viable, I will only transfer one at a time.
10
Doctor
Celso Silva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Shady Grove Fertility Florida
Tampa - Westshore
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5

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