Charalampos Chatzicharalampous

Kofinas Fertility Group

Rated 9.6
Strongly recommend: 92%Neutral: 1%Don't recommend: 7%9.6
92% strongly recommend
47 reviews
Humanity
9.6
9.6
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.5
9.5
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
9.1
9.1
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
10
10
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.7
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Aristotelian University
Residency
Brooklyn Hospital Center
Fellowship
Icahn School of Medicine at Mount Sinai & Wayne State University

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Charalampos Chatzicharalampous works in 2 offices at

Kofinas Fertility Group
Rated 9.6
Strongly recommend: 92%Neutral: 4%Don't recommend: 3%9.6

Explore Clinic
Brooklyn Center
118 3rd Ave
Brooklyn, NY 11217
Lower Manhattan
65 Broadway
New York, NY 10006

47 patient reviews

Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 41 - 42
1 IVF
Male Factor
Uterine Fibroids
Immunological
European
Income $100K - $199K
Operations
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
he [Dr. Chatzicharalampous] took a lot of time up front to understand our particular situation. We had already done one unsuccessful IVF cycle at another well-known and supposedly respected clinic. My partner is a testicular cancer survivor, requiring him to be on testosterone replacement therapy for 9 years resulting in a 0 sperm count...Dr. C listened to what we had been through, and recognized that my partner would most likely need a TESE procedure as his sperm count indicated probable sperm quality issues...
[Kofinas Fertility Group] Very nice and clean facilities, convenient satellite offices where you are able to do monitoring and see the Doctor. Also, the embryology lab there is very very good...there are two finance departments it seems- one for the surgical center and one for the clinic- super confusing. In fact I thought I had paid in full ahead of time for my retrieval but it turned out I had only paid the surgical center portion and not the portion needed at the clinic...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I highly recommend Dr. C, he was kind, warm, friendly and funny. I always looked forward to seeing him during my visits and I was able to see him at almost all of my visits. Most importantly, he took a lot of time up front to understand our particular situation. We had already done one unsuccessful IVF cycle at another well-known and supposedly respected clinic. My partner is a testicular cancer survivor, requiring him to be on testosterone replacement therapy for 9 years resulting in a 0 sperm count. After a year of injections and meds he was able to get a just a few sperm back which was great news. However the first clinic was not able to get any embryos for us and also were very unresponsive so we decided to switch to Kofinas. Dr. C listened to what we had been through, and recognized that my partner would most likely need a TESE procedure as his sperm count indicated probable sperm quality issues. He referred him to a urologist who agreed, and coordinated my IVF cycle perfectly so the retrieval landed on the one day the urologist performed outpatient procedures, so we did not have to freeze the retrieved sperm and were able to get 5 embryos out of 9 eggs retrieved. Dr. C also did more tests than the other clinic, and identified some autoimmune issues which he treated me for. I had Dr. C’s email, and emailed him with any questions I had and he always got back to me very quickly.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Go ahead and ask as many questions as you can so you have a clear understanding and realistic expectations of your situation and odds of success.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry took the time to get to know me and my partner, and I could tell he really cared about my results. He was also very responsive to questions, and was honest but hopeful about our chances of success.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
We used gonal-f and menopur and triggered with lupron I think. I don’t remember details. My partner underwent a TESE procedure after injections of HCG and Clomid pills.
Describe your experience with the nursing staff at Kofinas Fertility Group.
I loved all the nurses. I probably worked with Mio the most, she was so nice and helpful, and went above and beyond for me. After my transfer, we travelled out of state to visit family, and she helped me coordinate blood draws and treatments while in VA.
Describe your experience with Kofinas Fertility Group.
Very nice and clean facilities, convenient satellite offices where you are able to do monitoring and see the Doctor. Also, the embryology lab there is very very good. This may be the most important thing to consider when picking a clinic- if you get a ton of eggs but then don’t have the very best embryology lab fertilizing them you could still have very poor results. You can also purchase meds there which is convenient, except you are required to pay for them in cash which is a pain. Which leads me to the one negative about the clinic- the billing / payment system. Seems like their whole billing department is stuck in the 90s- from what I could tell, every time I paid a copay, the receptionist hand wrote me a receipt in one of those carbon copy receipt books which means someone would need to reconcile those at the end of the day, like what?! Also, there are two finance departments it seems- one for the surgical center and one for the clinic- super confusing. In fact I thought I had paid in full ahead of time for my retrieval but it turned out I had only paid the surgical center portion and not the portion needed at the clinic. While this was my mistake, it led to panic the morning of my retrieval that was pretty traumatic. Some advice: be sure you triple check you are paid in full before your procedure.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
There were monitoring time slots in the morning. I would usually be seen within 15 mins, but on occasion it would be closer to 45 mins but that was only once or twice.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I was all out of pocket, and I think total I paid about 5k for meds for one cycle and transfer, 2k at the surgical center and 24.5k for the retrieval, PGS testing and one transfer. I had $15 copays for monitoring.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
We had our embryos PGS tested, and got to euploid embryos, so Dr. C recommended transferring just 1.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022, 25 Eggs Frozen
NPS
6
NPS
9
Age 35
1 Egg Freezing
European
East Asian
Income $200K - $499K
Only Doc Seen
Doesn't Recommend
Strongly Recommends
Successful
Dr. Chatzicharalampous was nice but he was a little on the colder side...My appointments always felt a bit rushed...[he] would often be standing up and ready to leave instead of asking if I had any more questions - as such, I would have to scramble a bit to ensure I got his attention and had my questions answered before he was up and out...My one desire is that he just took more time to explain the process, explain what was coming next, set loose expectations even if they might change etc. and to ensure questions are always answered before rushing out.
The clinic [Kofinas Fertility Group] is clean and the staff is overall quite friendly. My only note is I was very taken aback my first monitoring visit when I waited almost two hours before being seen...When I left I asked if this was common, and the front desk staff bluntly just said yes. No apologies for the inconvenience or anything like that...it would be courteous to warn people if they expect the appointments themselves to require 2+ hours.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C was nice but he was a little on the colder side. He did not necessarily have the warmest bed side manner and often came off like he was in a rush. My one desire is that he just took more time to explain the process, explain what was coming next, set loose expectations even if they might change etc. and to ensure questions are always answered before rushing out.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Be proactive with questions and information you want about the process from the start since you might not get it without asking. I had a stellar outcome so I'm very happy with the care I received but looking back, I wish I asked more questions about the process, what it was doing to my body, what the WHOLE timeline looked like so I could have a sense of what to expect etc. because as time went on, I realized I wasn't going to get it with Dr. C without asking. And to be persistent because you might feel rushed through your questions but insist on taking your time to go through them all regardless.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
My appointments always felt a bit rushed. If I had questions, Dr. C would often be standing up and ready to leave instead of asking if I had any more questions - as such, I would have to scramble a bit to ensure I got his attention and had my questions answered before he was up and out. I also felt like I didn't get anything but the baseline information in each appointment, with info only going to the next time I come in. I never had a walk through of the whole process (i.e.: you'll be coming in every few days in the beginning and it will become more frequent toward the end. You can expect to start with 2 shots a night and ultimately go to 3 as the process progresses. Here are what the medicines are doing to your body to allow for this etc etc.) I went to a different fertility clinic for a consult that I didn't follow through with, but they were fantastic in explaining the science of what egg freezing entails and what the whole process looks like which was very comforting. While I overall had a good experience at Kofinas, this was my main piece of feedback - that a little more care can be put into shedding light on the WHOLE process from the beginning (most of what I knew about the specifics of the process I learned from another clinic or Google), and just a tiny bit more time taken during the appointments to remind/explain what can be expected beyond just the next appointment (even if it's subject to change, it helps to understand what is going on.)
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
-1 of each daily for a week (oral meds): 2mg Estradiol and 10 mg Medroxyprogesterone (This timed up with my cycle - the day the oral meds ended my period began - this would have been a cool process note the doctor could have shared to help set expectations and shed light on the process). -Injections started the day my cycle ended: 2 x 75 iu of Gonal, 1 x 75 iu of Menopur -After 5 days/on the morning of the 6th day, I was told to add a 25mg Cetritide injection in the morning, with 1 x 75 iu of Gonal and 2 x 75 iu of Menopur at night -On the 10th day I was told only to take the Cetritide shot in the morning, with the trigger shots for 1230am that evening (1 shot of HCG and 1 shot of Lupron) -On the 11th day (the day before the retrieval, I had 1 Lupron shot at 8am and 1 Lupron shot at 8pm. -My retrieval was on the 12th day Again, I am very very happy with the outcome - I was able to retrieve a comfortable number of eggs that has me feeling very good about the future, so the guidance and instruction from the doctors was very successful and I felt great the whole time. Just would've loved a bit more info and insight from the beginning and throughout the process.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Kristine )
The nursing staff was very friendly and helpful!
Describe your experience with Kofinas Fertility Group.
The clinic is clean and the staff is overall quite friendly. My only note is I was very taken aback my first monitoring visit when I waited almost two hours before being seen. (I arrived at 8:15 am and was not called into a room until 9:45 am. Then the doctor didn't come back until after 10am - I almost had to walk out because of work meetings. When I left I asked if this was common, and the front desk staff bluntly just said yes. No apologies for the inconvenience or anything like that. If that is common and is generally how mornings run, patients should be warned. I only block out about 2 hours from work for doctor appointments including commute time so it would be courteous to warn people if they expect the appointments themselves to require 2+ hours. The front desk staff could be a little blunt and brash at times, but overall they were fine and I'm sure they get a lot thrown at them throughout the day.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I am still getting bills in but everything seems to have been properly processed to date.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
n/a
What specific things went wrong at Kofinas Fertility Group?
  • Failed to call with results
Describe the specific things that went wrong at Kofinas Fertility Group.
This is echoing my other comments - there just wasn't a lot of light shed onto things without having to ask for them. I had to ask about a couple labs that were ordered. I got the info promptly after but I don't think I would have gotten the info without asking.
6
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
5 of 5
Trustworthiness
4 of 5
Compassion
2 of 5
Explained risks
1 of 5
Adaptability
4 of 5
9
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
3 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
4 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
9
Age 29 - 31
2 IVF
Endometriosis
Male Factor
Immunological
Ashkenazi Jewish
Income $200K - $499K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Harry was knowledgeable and his methods are research and evidence based. The doctor explained everything to me as we went...I didn't feel like I was "talked down to" as many doctors like to do to patients and I felt things were collaborative in an effort to finally be successful...I think he's just cool and easy to converse with which is a nice consideration when someone is constantly looking at your vagina and you want to feel at ease.
Clinic [at Kofinas Fertility Group's] strengths: Solid teamwork, good doctors, good nurses, scheduling appointments and procedures is easy because they aren't grouped together in bulk like some places. Weaknesses: billing department was so hard to get in touch with, frequently gave conflicting and mostly unhelpful information...losing a document that both myself and my husband verified we signed in person.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry was knowledgeable and his methods are research and evidence based. The doctor explained everything to me as we went, which was important to me because I needed to know everything about everything in my treatment. I didn't feel like I was "talked down to" as many doctors like to do to patients and I felt things were collaborative in an effort to finally be successful. I had a long journey and was never made to feel like I should give up or we've tried all there is to do. Besides the doctor side of things, I think he's just cool and easy to converse with which is a nice consideration when someone is constantly looking at your vagina and you want to feel at ease.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Do and bring your own research and consistently advocate for yourself in treatment.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
The doctor always remembered personal details I shared at previous appointments, was able to make jokes with me, and was open to research that I brought in.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
For egg retrievals; Gonal, Menopur, Cetrotide, and Lupron triggers to minimize OHSS risk. I stimmed for about 10-12 days. For transfer: First transfer I tried a natural transfer and that didn't work. Two more didn't work, and then we did a Lap to diagnose some stage 1 endo. I did one more transfer that didn't work. As later realized the problem was possibly also linked to autoimmune responses, my *fifth* transfer consisted of Prednisone, Metformin, Neupogen, Lovenox, PIO, prog suppository, Estrogen, Plaquenil, intralipids weekly, and intrauterine PRP.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Loved all the nurses!!
Describe your experience with Kofinas Fertility Group.
Clinic strengths: Solid teamwork, good doctors, good nurses, scheduling appointments and procedures is easy because they aren't grouped together in bulk like some places. Weaknesses: billing department was so hard to get in touch with, frequently gave conflicting and mostly unhelpful information.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
The wait is sometimes ridiculously long and I was frequently late to work.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
We paid completely out of pocket. Retrieval plus one transfer costs about 17K, I believe. Each transfer thereafter is 6K. That does not include medications.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
Definitely not willing to put in two unless under specific circumstances (for me, it was multiple failed transfers).
What specific things went wrong at Kofinas Fertility Group?
  • Lost paperwork
  • Provided conflicting information
Describe the specific things that went wrong at Kofinas Fertility Group.
Issues were mostly within the billing department not responding to my emails or calls, providing conflicting information about questions, losing a document that both myself and my husband verified we signed in person.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 38 - 39
1 IVF
Endometriosis
Recurrent Pregnancy Loss
European
Income $500K+
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
[Dr. Chatzicharalampous] is exceptional and went above and beyond my own expectations for this experience. He is knowledgeable, patient and treats you with compassion. He takes the time to explain all results and next steps, follows up when needed, and answers emails within the day. I found him yo be an incredible doctor who left no stone unturned to help get me pregnant...always treated me with kindness and compassion. He was there for any questions I had and always answered quickly.
Kofinas is a clean, well kept office. They have a great team there and will make sure you are taken care of. Morning monitoring times can be hectic, but if you get there early you will be in/out. You are able to buy certain medications on site, but cash only which can be a pain because you need to make sure you have money on you...The nurses are wonderful and able to answer most questions. They followed up quickly if I had any concerns and I always felt they put their patients first
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Hari is exceptional and went above and beyond my own expectations for this experience. He is knowledgeable, patient and treats you with compassion. He takes the time to explain all results and next steps, follows up when needed, and answers emails within the day. I found him yo be an incredible doctor who left no stone unturned to help get me pregnant.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Trust him and the process.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Hari always treated me with kindness and compassion. He was there for any questions I had and always answered quickly.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
We started with a workup including bloodwork, hsn and hsg. Those findings, along with other symptoms led us to believe I had endometriosis. I had a laparoscopic surgery to remove scar tissue and a polyp prior to beginning stimulants. Once healed I began the ivf process.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Nurse Ashley)
The nurses are wonderful and able to answer most questions. They followed up quickly if I had any concerns and I always felt they put their patients first
Describe your experience with Kofinas Fertility Group.
Kofinas is a clean, well kept office. They have a great team there and will make sure you are taken care of. Morning monitoring times can be hectic, but if you get there early you will be in/out. You are able to buy certain medications on site, but cash only which can be a pain because you need to make sure you have money on you.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Morning hours can be rushed, but I always found I was seen quickly once the doctor came in.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
There was a copay for each visit under my insurance. My insurance also did not fully cover stimulant meds, so I wound up buying directly from Kofinas which was convenient and cheaper (for me).
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
He recommended only transferring 1 embryo (I had 2 normal embryos) due to multiples being high risk
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2023, Successful
NPS
10
NPS
10
Age 41 - 43
4 IVF
Poor Egg Quality
European
Income $200K - $499K
Nurse or HC Services
1st of 2 Docs
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Chatzicharalampous] was always present which in this day in age is not something that can be taken for granted. He was always available via email with extremely timely responses. Every step of my IVF cycle was closely monitored and altered based on each appointment. Following failed cycles, novel treatment options and altered medication regiments were used in attempt to improve the results of the next....
The nursing staff [at Kofinas Fertility Group] was very caring and again the Experience was very personalized. Everybody knows your name and as your journey continues they become your cheerleaders...The monitoring appointment window was conveniently scheduled for the mornings, making it possible to complete prior to work...doctor seeing you during every appointment I believe is game changing. There is personalization to your treatment every appointment. They also anticipate everything and take appropriate measures accordingly...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C is extremely knowledgeable in the field exuding the confidence you need to feel in your doctor when undergoing such an important process. He was always present which in this day in age is not something that can be taken for granted. He was always available via email with extremely timely responses. Every step of my IVF cycle was closely monitored and altered based on each appointment. Following failed cycles, novel treatment options and altered medication regiments were used in attempt to improve the results of the next.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
If you want someone that will do everything possible to help you succeed, go see Dr. C.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C and the nursing staff provided very personalized care. They always knew every detail of current progress (without looking directly at records). Dr. C was always available via email to answer any questions (in an extremely timely manner-minutes at time).
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
The medication protocol (each time varied to some degree) included clomid, cetrotide, gonal, menopur, HCG and Lupron. I had a laparoscopic procedure to r/o endometriosis following my first unsuccessful IVF cycle- revealing insignificant amount of endometriosis. I underwent ovarian PRP (plasma rich platelets) following by second unsuccessful IVF cycle- resulting in one healthy embryo for each of the next two IVF cycles.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Myo )
The nursing staff was very caring and again the Experience was very personalized. Everybody knows your name and as your journey continues they become your cheerleaders.
Describe your experience with Kofinas Fertility Group.
The doctor seeing you during every appointment I believe is game changing. There is personalization to your treatment every appointment. They also anticipate everything and take appropriate measures accordingly.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
The monitoring appointment window was conveniently scheduled for the mornings, making it possible to complete prior to work.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
Approximately $60,000.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 43 - 44
4 IVF
Diminished Ovarian Reserve
South Asian
Income $100K - $199K
Lawyer
2nd of 2 Docs
1 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr C was incredibly encouraging, thoughtful, considerate and knowledgeable every step of the way. He always took the necessary time to address my questions, concerns and fears. I found him incredibly supportive and his upbeat demeanor and his compassion made even the setbacks easier to weather. With Dr C by our side we felt we were always moving forward on the path towards our goal....
At Kofinas I found the standard of care among the doctors exceptional. Not only Dr C, but every doctor at Kofinas, treated me with the utmost care, kindness, caring and compassion. The clinic has a diverse staff, and a diverse clientele. This made the experience especially welcoming to me...The nursing staff was diverse, experienced, knowledgeable and compassionate. I always felt they were on my side, they never tired of answering my questions and together they ensured I had complete, personalized care...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr C is a dream of a doctor. He treated us with respect, compassion, and professionalism. It was clear that he loves his job. I always felt he respected my choices, and he was also guided by what he thought clinically would be most suited to our needs.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Though there may be setbacks, you can absolutely trust in the advice given by Dr. C. He is the doctor you want by your side on the sometimes long road to having a baby. I recommend seeing Dr C at the Brooklyn office as he is there nearly every day and there was excellent continuity of care as, for the most part, I saw only him. His colleagues and the nursing staff are also excellent.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr C was incredibly encouraging, thoughtful, considerate and knowledgeable every step of the way. He always took the necessary time to address my questions, concerns and fears. I found him incredibly supportive and his upbeat demeanor and his compassion made even the setbacks easier to weather. With Dr C by our side we felt we were always moving forward on the path towards our goal.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff was diverse, experienced, knowledgeable and compassionate. I always felt they were on my side, they never tired of answering my questions and together they ensured I had complete, personalized care.
Describe your experience with Kofinas Fertility Group.
At Kofinas I found the standard of care among the doctors exceptional. Not only Dr C, but every doctor at Kofinas, treated me with the utmost care, kindness, caring and compassion. The clinic has a diverse staff, and a diverse clientele. This made the experience especially welcoming to me.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 36 - 37
3 IUI
1 IVF
1 Embryo Freezing
PCOS
European
Income $200K - $499K
Sales Representative
1st of 4 Docs
Strongly Recommends
Strongly Recommends
Successful
I do not fit the mold for the “perfect” IVF patient in terms of my BMI. Where other clinics treated me like a number on a scale, Dr. C [Chatzicharalampous] treated me like a human and he continued to do so through me entire treatment. He checked in on my regularly, even when I graduated the clinic. He was honest with me and gave me the best care possible. He fought for me and fought with me to get the proper care I needed and deserved...
Expect to see multiple doctors [at Kofinas Fertility Group]. This will continuously give you another set of eyes. There is not one doctor I met who I did not enjoy or think brought something positive to my journey. If you are working while going through this, first apt is first come first severe, if you get there 30 minutes before first apt you can be in and out...They [nurses] always made sure to great us with a smile on their face, helped me further understand what to expect in my visit and comforted me and celebrated with me through out each step of the way...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C and I started this journey with the same goal, a successful pregnancy. From our first meeting to our last, my husband and I felt confident with our course of treatment. Everything he did was to get us to that goal successfully. You have to trust the process and trust your doctor. I can honestly say I don’t think we would have had a successful outcome if it wasn’t for him. If you need a doctor to be your alley and your advocate, Dr. C is for you!
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
He can’t help you if you don’t help yourself. Be proactive and responsible with your appointments and medication. Keep him informed when he is not seeing you and work together like a team.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I do not fit the mold for the “perfect” IVF patient in terms of my BMI. Where other clinics treated me like a number on a scale, Dr. C treated me like a human and he continued to do so through me entire treatment. He checked in on my regularly, even when I graduated the clinic. He was honest with me and gave me the best care possible. He fought for me and fought with me to get the proper care I needed and deserved.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: All the nurses were incredible! )
The nurses and technicians were just as much a part of our journey as anyone else. They always made sure to great us with a smile on their face, helped me further understand what to expect in my visit and comforted me and celebrated with me through out each step of the way.
Describe your experience with Kofinas Fertility Group.
Expect to see multiple doctors. This will continuously give you another set of eyes. There is not one doctor I met who I did not enjoy or think brought something positive to my journey. If you are working while going through this, first apt is first come first severe, if you get there 30 minutes before first apt you can be in and out!
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Be early! This will get you in and out quickly!
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 15 Eggs Frozen
NPS
10
NPS
10
Age 32 - 33
1 Egg Freezing
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Harry [aka Dr. Chatzicharalampous] always treated me with great respect and care and was extremely personable, friendly, helpful and kind...Unfortunately [he] was OOO during my monitoring period before my retrieval, so he wasn't the one administering the visits/treatment plans while I was doing the hormones leading up to retrieval...Always responded to me quickly and took initiative in helping me to understand any questions or concerns I may have had.
Everyone at Kofinas, including the girls who work the front desk, is extremely helpful and friendly. I always felt comfortable, the spaces are all very clean and orderly and it's very impressive what they achieve on a daily basis given the sheer volume of patients that utilize them...For my retrieval, I paid a $2,700 fee to Kofinas, a $1,100 facility fee to Manhattan Reproductive Surgery Center and a separate $400 for Albumin IV for Hyperstimulation. I am still waiting on that to be submitted to my insurance company to hopefully be reimbursed
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Similar to my last response, Dr. Harry always treated me with great respect and care. He is extremely personable, kind and genuine. I feel that he actually cares about me as a human being and not just another name on his list of patients any given day.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
To not think twice because he's a man. I feel like a lot of women can get uncomfortable with a man in this field, but in no way shape or form did I ever even think twice about the fact that I was seeing a male doctor for this. He made me feel just as comfortable as any female doctor could have.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Harry always treated me with great respect and care and was extremely personable, friendly, helpful and kind. There is a genuineness that comes off from him and he made me feel entirely comfortable throughout the process. Always responded to me quickly and took initiative in helping me to understand any questions or concerns I may have had.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Unfortunately Dr. Harry was OOO during my monitoring period before my retrieval, so he wasn't the one administering the visits/treatment plans while I was doing the hormones leading up to retrieval. I did sense a small bit of disappointment after my retrieval in that he had hoped my retrieval numbers would have been slightly higher but that he didn't do my monitoring so he didn't know if there was a reason why I didn't get the 20-25 number he had hoped for. After hearing that, I had wished he had done my monitoring so as to see if I would have gotten different results.
Describe your experience with the nursing staff at Kofinas Fertility Group.
There was one nurse that I was particularly fond of and I hate that I can't remember her name right now. Black girl with braids that I saw back in 2021 when I first started and again during some of my visits in 2022. I felt like she remembered me personally the most and she was also the most gentle. The last nurse I saw on 4/7 post retrieval was my worst interaction because she had a hard time with the blood draw and made it quite uncomfortable and had to use both of my arms. That was my only less than stellar encounter - otherwise all nurses were extremely kind, gentle and helpful.
Describe your experience with Kofinas Fertility Group.
Everyone at Kofinas, including the girls who work the front desk, is extremely helpful and friendly. I always felt comfortable, the spaces are all very clean and orderly and it's very impressive what they achieve on a daily basis given the sheer volume of patients that utilize them.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
Monitoring was extremely convenient. The only thing I wish that could have been different was that I wish Dr Harry was in the office during that time. Unfortunately with the way the scheduling worked out and my cycle, he was OOO and I think I would have felt a bit more confident about the entire thing had he been able to see me through start to finish.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I paid a $35 copay every single time I visited the clinic. I paid $275 to Freedom Care Fertility Pharmacy for my injectable hormones. For my retrieval, I paid a $2,700 fee to Kofinas, a $1,100 facility fee to Manhattan Reproductive Surgery Center and a separate $400 for Albumin IV for Hyperstimulation. I am still waiting on that to be submitted to my insurance company to hopefully be reimbursed.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
N/A
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
1 IVF
1 Egg Freezing
1 Embryo Freezing
Endometriosis
PCOS
Black or African-American
Income $0 - $49K
Consultant
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Charalampos Chatzicharalampous, Makes me feel safe and secure with undergoing my IVF process. He also has a great rapport with me and my spouse. He has showed interest an integrity during my treatments & procedure follow-ups...Treatments that’s Dr. Charalampos Chatzicharalampous, Suggested are progesterone oil, viagra suppository, progesterone suppository, blood thinner (to reduce the risk of blood clots), estradiol, Tactolimus, and implemented a proper diet.
The [Kofinas Fertility Group] nurses were easygoing and easy to talk to. The nursing staff went over the medication and how to take it before I leave the facility. They were very perfessional and precise...The staff is pretty spot on their job duties. They are also informative on the step by step procedures of each phase of the IVF journey. The staff is extremely perfessional and kind hearted people. The staff knows how to be discreet when giving you pertinent information. The clinic is extremely clean. The weakness the clinic may have is that the clinic may be a bit crowded at times.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
My experience with Dr. Charalampos Chatzicharalampous, has been great thus far. In the beginning, as a patient I was quite nervous and unsure. However Dr.Charalampos Chatzicharalampous, has helped me with my patients and troubled mind during this process. He has also encourage me to remain calm. He has helped me with my anxiety attacks (lol) and stress levels as a patient.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
One piece of advice I would give is to not be nervous and always ask questions even if you think it sounds weird. Dr. Charalampos Chatzicharalampous is patient and would give you a consultation if you have any questions or concerns to start your IVF process. No question is a dumb question so ask away!.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Charalampos Chatzicharalampous, Makes me feel safe and secure with undergoing my IVF process. He also has a great rapport with me and my spouse. He has showed interest an integrity during my treatments & procedure follow-ups. Whenever I am feeling nervous I’ll call or send him a email . I know he may be busy but he makes it his business and duty to respond in a timely fashion. He is also a person that shows Sympathy, empathy, and is extremely helpful during my IVF process. Dr. Charalampos Chatzicharalampous is very down to earth -pleasant person that make me and spouse feel informative at all times. He is stern yet also patient individual Who understands what I am going through by creating a plan specifically for my IVF treatment. I am truly thankful and grateful for his time and compassion.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Treatments that’s Dr. Charalampos Chatzicharalampous, Suggested are progesterone oil, viagra suppository, progesterone suppository, blood thinner (to reduce the risk of blood clots), estradiol, Tactolimus, and implemented a proper diet.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nurses were easygoing and easy to talk to. The nursing staff went over the medication and how to take it before I leave the facility. They were very perfessional and precise.
Describe your experience with Kofinas Fertility Group.
The staff is pretty spot on their job duties. They are also informative on the step by step procedures of each phase of the IVF journey. The staff is extremely perfessional and kind hearted people. The staff knows how to be discreet when giving you pertinent information. The clinic is extremely clean. The weakness the clinic may have is that the clinic may be a bit crowded at times.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I don’t remember I really loss count.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I trust Dr. Charalampos Chatzicharalampous judgement for transferring one embryo at a time.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Unsuccessful
NPS
0
NPS
0
Age 38 - 39
2 IUI
Cancer
PCOS
Unexplained
European
Income $200K - $499K
Teacher
2nd of 3 Docs
2 IUI With Other Docs
1 Embryo Freezing With Other Docs (cancer)
Doesn't Recommend
Doesn't Recommend
Unsuccessful
I felt like a number with Dr. Harry because he dismissed my concerns about a lump in my breast that I brought to his attention on two separate visits. Not only that, but I found his actions and words to be extremely unprofessional. Instead of taking a pause from the treatment plan to ask me questions about the lump or perform a breast exam, we continued with 1 or 2 more failed IUI's...He did not inform me to make another appointment about it or even what kind of appointment I would need in order for him to look and give me additional information. It was not until my husband and I met with Dr. Harry for a fertility consultation that he performed a breast exam on my insistence and made a referral to a radiologist. From the time I brought the lump to Dr. Harry's attention to the time he performed a breast exam, my breast had gone through significant changes (inflamed skin; inverted nipple) which was later diagnosed as Stage 3 Breast Cancer,
The nursing staff [at Kofinas Fertility Group] were professional, caring, and helpful...The clinic failed to bill my insurance for covered injections costing me money out of pocket and time spent trying to get reimbursed from my insurance provider. The clinic kept reassuring me that my insurance covered the costs of IVF and failed to disclose the out of pocket facility fee ($5100) until I was already a patient, but I ultimately did not complete an IVF cycle with them. My insurance copay was $50 per monitoring visit because it was performed by a doctor.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I was under the care of Dr. C (Dr. Harry) while my doctor was out on leave. He performed multiple monitoring appointments several times a week. During one of them, I informed about a lump that had formed in my breast. Without looking at my breast or asking any further questions, he replied, "Breasts are lumpy and it was probably nothing bad." On a second occasion, I brought the lump to his attention again stating that it was still there and his response was that he could look at my breast but did not have the time. He did not inform me to make another appointment about it or even what kind of appointment I would need in order for him to look and give me additional information. It was not until my husband and I met with Dr. Harry for a fertility consultation that he performed a breast exam on my insistence and made a referral to a radiologist. From the time I brought the lump to Dr. Harry's attention to the time he performed a breast exam, my breast had gone through significant changes (inflamed skin; inverted nipple) which was later diagnosed as Stage 3 Breast Cancer, with inflammatory characteristics. If I had not continued to be insistent with Dr. Harry performing a breast exam and making a referral to a specialist, I doubt he would have ever re-visited it and the cancer could have spread even further. Since the skin became inflamed and the tumor was large, my oncologist recommended a very aggressive course of treatments (chemo, surgery, radiation, hormone meds). Because my tumor is estrogen and progesterone positive, part of my treatment has been to lower my hormone levels as it has been explained to me that these hormones feed my tumor. My intention for sharing this story is not to scare anyone seeking fertility treatments, but to highlight that there were opportunities for Dr. Harry to pause and gather more information before continuing with 1 or 2 more failed rounds of IUI - but he didn't, and as a result my treatment was delayed and my health was put at risk.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Find another fertility clinic.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I felt like a number with Dr. Harry because he dismissed my concerns about a lump in my breast that I brought to his attention on two separate visits. Not only that, but I found his actions and words to be extremely unprofessional. Instead of taking a pause from the treatment plan to ask me questions about the lump or perform a breast exam, we continued with 1 or 2 more failed IUI's.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I was prescribed letrozole for 5 days and then daily progesterone suppositories from IUI insemination until a pregnancy test. No one at the clinic discussed potential risks of these medications.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff were professional, caring, and helpful.
Describe your experience with Kofinas Fertility Group.
After submitting a formal complaint to Kofinas Fertility group, the medical director did not even contact me. I would not recommend anyone seeking fertility services to Dr. Harry or Kofinas Fertility.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
The clinic failed to bill my insurance for covered injections costing me money out of pocket and time spent trying to get reimbursed from my insurance provider. The clinic kept reassuring me that my insurance covered the costs of IVF and failed to disclose the out of pocket facility fee ($5100) until I was already a patient, but I ultimately did not complete an IVF cycle with them. My insurance copay was $50 per monitoring visit because it was performed by a doctor.
What specific things went wrong at Kofinas Fertility Group?
  • Lost appointments
  • Failed to send your chart to another clinic
  • Failed to inform you of changes in protocol
  • Failed to convey critical information
0
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
2 of 5
Communication
2 of 5
Frequency Seen
4 of 5
Trustworthiness
1 of 5
Compassion
2 of 5
Explained risks
1 of 5
Adaptability
1 of 5
0
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
2 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
1 of 5
Educational Resources
1 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021, Successful
NPS
10
NPS
10
Age 55
1 IUI
Anovulation
PCOS
Black or African-American
Income $0 - $49K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr.Charalampos (Harry) Chatzicharalampous is the type of doctor that anyone can wish they had. His patient and understanding is out of this world. He made his patients comfortable and relax...He took his time to explain everything to my husband and I. After receiving our results, he made sure we understand everything that was on the chart...With PCOS- change my diet and walk more to reduce my weight. I started taking supplements that was recommended from the doctor
The clinic [at Kofinas Fertility Group] is super clean, healthy, and most importantly organized...Nurse were very respectful and friendly. Knowing that I hate needles, they were very gentle. They had this amazing smile that automatically make you feel belonging...from the receptionist to the doctors, I was made comfortable and safe. Dr. Harry took the time to explain every step that we were taking. He was always answering our questions in a great manner and never made us feel like our questions were crazy or made no sense
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr.Charalampos (Harry) Chatzicharalampous is the type of doctor that anyone can wish they had. His patient and understanding is out of this world. He made his patients comfortable and relax. Dr. Harry was very fantastic and thoughtful. He took his time to explain everything to my husband and I. After receiving our results, he made sure we understand everything that was on the chart which we never get from past doctors we had seen before. I am truly lucky to have met Dr. Harry.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Do not give up hope. Be open and honest. Don't be afraid to ask questions until you understand what is there.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr.Charalampos (Harry) Chatzicharalampous and Kofinas clinic was the doctor that was sent from heaven to help us make our dream come true. I still remember the night I was researching fertility treatment hospitals and Kofinas Fertility Group was the only one that caught my attention. Calling and making my first appointment and meeting Dr. Harry, lead me to believe that I was in the right place this time, but again I did not want to be disappointed. After all the tests that I had to undergo, for the first time, I was told that I had some minor issues that needed to be treated first. I was a bit worried, but from the receptionist to the doctors, I was made comfortable and safe. Dr. Harry took the time to explain every step that we were taking. He was always answering our questions in a great manner and never made us feel like our questions were crazy or made no sense. After only two (2) months of treatment at Kofinas Fertility Group; on June 28th I received a phone call that I will never forget from Dr. Harry telling me that my blood work result is in and that I was pregnant. This forever changed my life for the better. Wednesday, February 16th of 2022, I gave birth to my beautiful, blessing son. I never stop thanking God or smiling. Thank you Kofinas Fertility Group family. Thank you, Dr. Harry. I can personally say that I would continue recommending this hospital/clinic to any individual or couple trying to conceive. Back to the question was I treated like a number or a human. You the reader, what are your thoughts. As for me, I was not only treated like the human I am, but they also added respect, dignity, and love. Thank you,
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
With PCOS- change my diet and walk more to reduce my weight. I started taking supplements that was recommended from the doctor. I had to do a Hysteroscopy & Polypectomy. I took Letrozole (Femara) to help me ovulate. Later I got a trigger shot and IUI injection.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Nurse were very respectful and friendly. Knowing that I hate needles, they were very gentle. They had this amazing smile that automatically make you feel belonging. Thank you.
Describe your experience with Kofinas Fertility Group.
The clinic is super clean, healthy, and most importantly organized. The cleaners were very nice and will keep the place neat. The colors and rooms were just amazing. I wish every clinic were like Kofinas.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
Not sure!
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
2021, Successful
NPS
10
NPS
10
Age 41
1 IVF
Recurrent Pregnancy Loss
Income $50K - $99K
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
he [Dr. Chatzicharalampous] put so much thought effort knowledge into my protocol I feel like that is why we were so successful he really took the time to get to know me my journey my own situation It was a personalized protocol just for me...He was extremely knowledgeable , honest and always sensitive to my needs...he didn’t have to read my chart he knew it better then I knew it He knew my past situation and from creating my protocol , to bedside manners to helping me remain so calm and confident during the scariest time of my life...
The nurses [at Kofinas Fertility Group] were incredible they taught me how to do all my injections with such patience and care They always welcomed me in the office with love, patience and so much attention to all my needs...when at times you have to see different doctors they all take time to get to know your story your situation I always was treated like a person not a number My calls emails and concerns were always addressed promptly and efficiently...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Everyone who struggles with infertility knows what a sensitive topic this is, we come in to these clinics with broken hearts, lack of hope and lack of trust in our bodies not to much so much confusion. From the first day I met Dr C I knew he was going to be the one to make my dreams come true . I felt his energy through every part of my soul. He was extremely knowledgeable , honest and always sensitive to my needs. No matter how many times I emailed him asked him the same questions over and over , seemed doubtful scared He was always there to pick me up when I felt like I was falling apart she answered my emails so quickly anytime of day weekends nights holidays If I needed him he was always there. The way he put so much thought effort knowledge into my protocol I feel like that is why we were so successful he really took the time to get to know me my journey my own situation It was a personalized protocol just for me and we did it on the first try
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
I have seen many doctors in my life but none have left such an impact on my life the way Dr C did ….Charalampos Chatzichatalampous you are a remarkable doctor and I am so blessed to have met you…Thank you for giving me my daughter
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr C is one of the most professional , knowledgeable doctors I have ever met..He took amazing care of me when I was going through IVF , he knew everything about he didn’t have to read my chart he knew it better then I knew it He knew my past situation and from creating my protocol , to bedside manners to helping me remain so calm and confident during the scariest time of my life. He was incredible in every way
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I was on my supplemts to help keep me at my healthiest from mynoverhall health , I felt super protected from COVID as well. We used lots of supplements from life extension That helped the egg quality then we did everything we could for my uterus , placenta He also gave me prescription pillls like tacrolimus and plaquenil to help suppress immune system so my natural killer cells wouldn’t act up I was on lovenox throughout my whole pregnancy also did progesterone shots gonal f certricide and also had weekly intralipids infusions Whenever I listen to friends protocols who struggle with similar fertility issues I knew my protocol was the best , he had everything covered
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Shaquille Kim Mio )
The nurses were incredible they taught me how to do all my injections with such patience and care They always welcomed me in the office with love, patience and so much attention to all my needs
Describe your experience with Kofinas Fertility Group.
Kofinas is one of the best clinics around From their Brooklyn location Staten Island nyc, every department from surgical to billing to doctors office There staff makes you feel like your family. no matter what clie Nic you are at the staff will always treat you like a prioroty when at times you have to see different doctors they all take time to get to know your story your situation I always was treated like a person not a number My calls emails and concerns were always addressed promptly and efficiently
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
They made waking up so early so easy…The office staff at front desk always greeted you a smile and always got you in and out where you never felt rushed but never felt worried if you had to get to work
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I had no insurance coverage so they were very clear on how much it would cost . I was able to pay as I went whether I was bringing cash or credit cards They helped me make it happen helped guide me anyway I can save money on. Medications too
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021, Successful
NPS
10
NPS
10
Age 37
PCOS
Uterine Fibroids
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. Chatzicharalampous "Dr. Harry" is the best provider that I ever had. He helped me feel comfortable my entire process. He explained every step of the way the good and the bad and set real time expectations...He conducted all the right test , a Laparoscopy and other recommended test that ultimately led to me conceiving on my own...he remembered the small personal things discussed outside of treatment.He was also personable and not just making you feel like a chart number like my previous doctors
From the front desk [at Kofinas. Fertility Group] Maria and Felicia were pleasant and made you feel at home. The staff always been nice and advise you on the next steps of your appointment. Their response time was fast and everyone should care to your treatment . I also like that they accommodated my work schedule by having 7 am appointments.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Chatzicharalampous "Dr. Harry" is the best provider that I ever had. He helped me feel comfortable my entire process. He explained every step of the way the good and the bad and set real time expectations. He was compassionate and caring to my needs. I have never had a doctor that was so attentive and cared. One thing I always admire was he remembered the small personal things discussed outside of treatment.He was also personable and not just making you feel like a chart number like my previous doctors. He is the best and I will always recommend him to family and friends. I am so happy that I was his patient.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
You are in good hands, he is willing to answer all questions so never hesitate to ask them. He is very knowledgable . Be comfortable and trust the process. The best decision you made was choosing Dr. Harry as a doctor.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I felt like a human because from day one Dr. Harry was attentive and personable. He was patient with my concerns and questions. He was very knowledgeable on his practice and he made me feel comfortable on the entire process. I was very nervous the entire time up until conception and Dr. Harry literally held my hand the entire time and made me feel like I mattered and that my concerns were his priority.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I came in and wasn't sure of the right course of treatment. I have been to doctors before that did not take time to see what treatment I would need. He was able to see what I needed. He conducted all the right test , a Laparoscopy and other recommended test that ultimately led to me conceiving on my own.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They were all nice.
Describe your experience with Kofinas Fertility Group.
From the front desk Maria and Felicia were pleasant and made you feel at home. The staff always been nice and advise you on the next steps of your appointment. Their response time was fast and everyone should care to your treatment . I also like that they accommodated my work schedule by having 7 am appointments.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I only paid my co payments . My insurance covered most of the expenses.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, 4 Eggs Frozen
NPS
10
NPS
10
Age 37 - 38
2 Egg Freezing
PCOS
Ashkenazi Jewish
Income $200K - $499K
Accountant
Only Doc Seen
IVF With Other Docs
Donor Sperm
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
From minute one we knew Dr. C [Dr. Chatzicharalampous] was in it with us and deeply cared about helping create our family. He always took the time to explain every detail and answer our unending questions. At no point did we feel like just another patient, overlooked or rushed...When he made a suggestion or recommendation it was so comforting to be absolutely confident that his way was truly what was best for us and our specific situation....
each interaction with Dr C and the team [at Kofinas Fertility Group] was professional, personal, and supportive...never felt like a number and everyone at Kofinas, not just Dr. C, seemed to be very invested in our care. They never seemed annoyed by our never-ending questions...At no point did we feel like just another patient, overlooked or rushed...When he [Dr. Chatzicharalampous] made a suggestion or recommendation it was so comforting to be absolutely confident that his way was truly what was best for us and our specific situation...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr C. is the best! We worked with Dr Chatzicharalampous and the Kofinas team for a little over a year and could not be happier with our experience. Every trip to the office and each interaction with Dr C and the team was professional, personal, and supportive. Fertility and IVF are stressful under even the best of circumstances and I can't imagine having worked with anyone else. From minute one we knew Dr. C was in it with us and deeply cared about helping create our family. He always took the time to explain every detail and answer our unending questions. At no point did we feel like just another patient, overlooked or rushed. We even came up with our own in-house motto of "in Dr C. We Trust!" When he made a suggestion or recommendation it was so comforting to be absolutely confident that his way was truly what was best for us and our specific situation. When we are ready to grow our family in a few years we look forward to going back to Kofinas and being greeted by a friend who will successfully guide us on the next step in our journey.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Trust Dr. C!
Describe your experience with Kofinas Fertility Group.
I always appreciated that I never felt like a number and everyone at Kofinas, not just Dr. C, seemed to be very invested in our care. They never seemed annoyed by our never-ending questions. Thank you!
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Lower Manhattan
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
LGBTQ+
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 35 - 36
2 IVF
Donor Sperm
European
Income $100K - $199K
Sales Representative
1st of 2 Docs
4 IUI With Other Docs
LGBTQ+
Strongly Recommends
Strongly Recommends
Successful
Doctor C [Chatzicharalampous] is very personable and kind. He knows when to be serious and when he can throw in a few jokes. Anyone can build a relationship with this doctor...after meeting Dr. C, we knew that we will be safe at his clinic. Every suggestion, every course of our treatment, he guided us and suggested the best procedures and treatments. We listened to him and trusted his plan, and we finally got our first pregnancy test in November 2022...
Communication is a strength at this clinic [Kofinas Fertility Group]. You never have to worry about someone calling you back and you can get to your nurses and doctors very quickly. This clinic provides a sense of comfort! Even the front desk personnel look out for their patients...Nurse Ashley and others are extremely amazing, kind and thoughtful. Communication is top priority at Kofinas. They are a top notch team...
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
We were very excited to meet Dr. C. We met him in the summer of 2021 and both my partner and I agreed that he will "The One". We had very bad experience in the past with other clinic and after meeting Dr. C, we knew that we will be safe at his clinic. Every suggestion, every course of our treatment, he guided us and suggested the best procedures and treatments. We listened to him and trusted his plan, and we finally got our first pregnancy test in November 2022. We are super grateful and excited. I would recommend family and friends to turn to this doctors if you want to have a baby!
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Come with a positive attitude and smiles!
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Doctor C is very personable and kind. He knows when to be serious and when he can throw in a few jokes. Anyone can build a relationship with this doctor!
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Ashley Rios)
Nurse Ashley and others are extremely amazing, kind and thoughtful. Communication is top priority at Kofinas. They are a top notch team
Describe your experience with Kofinas Fertility Group.
Communication is a strength at this clinic. You never have to worry about someone calling you back and you can get to your nurses and doctors very quickly. This clinic provides a sense of comfort! Even the front desk personnel look out for their patients!
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I had insurance, but some medications I had to pay extra.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
LGBTQ+ Care
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2021 - 2022, Successful
NPS
10
NPS
10
Age 33 - 34
Uterine Fibroids
Recurrent Pregnancy Loss
Income $100K - $199K
Teacher
1st of 2 Docs
Strongly Recommends
Strongly Recommends
Successful
Dr Harry [Chatzicharalampous] is amazing. He is so knowledgeable and explains everything so thoroughly. He is very kind and makes you feel very comfortable under his care...Very knowledgeable and very thorough. He explains everything to you and helps you understand. His bedside manners are great along with the rest of the nurse and staff. My experience has been wonderful. I have had 2 misscarriages withina year and I am so greatful to have met Dr. Chatzicharalampous because now I am 10 weeks pregnant and am feeling great!
They [nurses at Kofinas Fertility Group] are all very nice. They make you feel comfortable. They always contact you back with blood results or anything follow up information. Very thorough...I have only great and positive things to say about my experience here...Dr Harry is amazing. He is so knowledgeable and explains everything so thoroughly. He is very kind and makes you feel very comfortable under his care....
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
He is an amazing doctor. Very knowledgeable and very thorough. He explains everything to you and helps you understand. His bedside manners are great along with the rest of the nurse and staff. My experience has been wonderful. I have had 2 misscarriages withina year and I am so greatful to have met Dr. Chatzicharalampous because now I am 10 weeks pregnant and am feeling great!
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
I would tell them not to loose hope, that Dr. C is amazing and will help you in as many ways as possible.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr Harry is amazing. He is so knowledgeable and explains everything so thoroughly. He is very kind and makes you feel very comfortable under his care.
Describe your experience with the nursing staff at Kofinas Fertility Group.
They are all very nice. They make you feel comfortable. They always contact you back with blood results or anything follow up information. Very thorough
Describe your experience with Kofinas Fertility Group.
I think that this office is wonderful. I have only great and positive things to say about my experience here. I would recommend Kofinas Fertility to anyone! I was referred by a family friend myself and am so greatful that I was informed about this office. It hs been a great experience.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
My insurance was covered however I believe that with surgery, you pay $500 dollars to the surgical center.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
3 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 34 - 35
Anovulation
PCOS
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Dr. C is very personable, and takes the time to get to know you. He is always reachable by email, and answers in an appropriate amount of time. Never made it seem like I was bothering him...He keeps you at ease throughout the whole journey. No question is too stupid to ask. He has great bedside manner. The only con is that he doesn't see you throughout the whole pregnancy.
Clean, minimal decorative clinic [Kofinas Fertility Center]. Waiting room is quite big, so you don't feel like everyone is sitting on top of one another. The actual exam rooms are on the second floor, and they call you up and assign you an exam room...overall the nurses were great! it's a small team so you get to know them. My personal nurse care coordinator was lacking in communication and promptness. Have to run after her to get answers.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Like I said before, he's very personable, making the time to get to know you. He keeps you at ease throughout the whole journey. No question is too stupid to ask. He has great bedside manner. The only con is that he doesn't see you throughout the whole pregnancy.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C is very personable, and takes the time to get to know you. He is always reachable by email, and answers in an appropriate amount of time. Never made it seem like I was bothering him.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Ashley)
overall the nurses were great! it's a small team so you get to know them. My personal nurse care coordinator was lacking in communication and promptness. Have to run after her to get answers.
Describe your experience with Kofinas Fertility Group.
Clean, minimal decorative clinic. Waiting room is quite big, so you don't feel like everyone is sitting on top of one another. The actual exam rooms are on the second floor, and they call you up and assign you an exam room.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 30 - 31
1 IUI
Income $50K - $99K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
His very upfront and always available! Very honest and sweet at the same time! He tells you everything before he does it and also gives you different options...Always answers every questioned and monitored everything on point...Dr Chatzicharalampous was amazing and got my procedures approved by my insurance. I had to pay for my copayment and medication.
7am and [the nurses] always had smiles on. Always very welcoming...Iui and Ivf the process can be Scary but at Kofinas from the time you walk in till the time you walk out you feel safe and most important all questions are always answered...The entire staff starting from receptionist to the MA, Nurses and Doctors are truly the most attentive and kind people to have under one facility.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr Chatzicharalampous hands down is the best! His very upfront and always available! Very honest and sweet at the same time! He tells you everything before he does it and also gives you different options! Thanks to him I got pregnant on my first iui. I can’t thank him enough! The entire staff starting from receptionist to the MA, Nurses and Doctors are truly the most attentive and kind people to have under one facility. I am truly Blessed to have met the Kofina family and very thankful to DR Chatzicharalampous I can’t thank you enough.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Trust him. Trust the process.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr Chatzicharalampous is truly amazing! His very up front and honest but so sweet at the same time! Always answers every questioned and monitored everything on point.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Metformin and progesterone (iui)
Describe your experience with the nursing staff at Kofinas Fertility Group.
7am and they always had smiles on. Always very welcoming. Alway had everything ready for Dr C.
Describe your experience with Kofinas Fertility Group.
I can’t say one bad thing about Kofinas. I started at a different clinic and what a big mistake! I’m so glad I walked threw Kofinas doors and met this amazing staff and doctors. Iui and Ivf the process can be Scary but at Kofinas from the time you walk in till the time you walk out you feel safe and most important all questions are always answered.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
Dr Chatzicharalampous was amazing and got my procedures approved by my insurance. I had to pay for my copayment and medication.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
10
NPS
10
Age 35 - 36
1 IVF
1 Embryo Freezing
Endometriosis
Unexplained
Latinx
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
This doctor [Dr. Charalampos Chatzicharalampous] really cares about his patients. He is reachable outside of his office and answers all your questions. He is friendly and very down to earth. Very professional! I think he was God sent and I am thankful he was able to help me. After visiting 4 different fertility doctors I finally found someone who was able to tell me why I was not able to have kids. Dr. C found the root of my problem and recommended a surgery that led to a successful IVF.
Good customer care, the [Kofinas Fertility Group] clinic is clean and welcoming so are the receptionist. The secretaries are very friendly and discrete. They work very fast and accommodate you when you need it. They do a good job overall...[nurses at Kofinas Fertility Group are] Very friendly and caring about my needs...I felt that he really cared about how I felt throughout the process and answered all my questions.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
This doctor really cares about his patients. He is reachable outside of his office and answers all your questions. He is friendly and very down to earth. Very professional! I think he was God sent and I am thankful he was able to help me. After visiting 4 different fertility doctors I finally found someone who was able to tell me why I was not able to have kids. Dr. C found the root of my problem and recommended a surgery that led to a successful IVF.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Be patient, have faith and trust this doctor who is very knowledgeable and professional.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I felt that he really cared about how I felt throughout the process and answered all my questions.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I remember doctor C recommended me to do IVF after I had a laparoscopy surgery. I was the best choice I made due to my medical history and the damage endometriosis made to my uterus and ovaries.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: Ashley Rios)
Very friendly and caring about my needs.
Describe your experience with Kofinas Fertility Group.
Good customer care, the clinic is clean and welcoming so are the receptionist. The secretaries are very friendly and discrete. They work very fast and accommodate you when you need it. They do a good job overall.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
None!
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2023 - 2024, 15 Eggs Frozen
NPS
10
NPS
10
Age 34 - 35
1 Egg Freezing
East Asian
Income $100K - $199K
Only Doc Seen
Donor Sperm
Strongly Recommends
Strongly Recommends
Successful
[Dr. Chatzicharalampous] took his time to answer all of my questions and was very helpful navigating this scary/uncertain journey...never left our appointments feeling rushed...very good at managing expectations...f I forgot to ask a question during our office appointments I would email him and he'd respond very quickly
[ Kofinas Fertility Group has] Very kind and compassionate nursing staff...did have 2 instances where wait times took over an hour...well coordinated in bringing people in swiftly to see Dr...were able to let me know if another pharmacy they worked with or the clinic itself had more affordable costs
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I researched and called a few clinics to see which clinic I'd like to work with, and I'm SO happy I chose Dr. Harry (Dr. C). He is incredibly kind and patient. He took his time to answer all of my questions and was very helpful navigating this scary/uncertain journey. I feel like he genuinely cared about me his patient. I never left our appointments feeling rushed, and if I forgot to ask a question during our office appointments I would email him and he'd respond very quickly. He is also very good at managing expectations. I'm very happy with my results, and I would recommend Dr. Harry to anyone who's interested in egg freezing / IVF.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
If you're unsure going through this procedure, at least book a consultation with Dr. Harry. He's very helpful answering any questions you may have and addressing concerns. He won't sugar coat anything (which I personally appreciated), but has great bedside manner and is skilled at being direct in a way that's easy to digest.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Everyone at Kofinas was very warm and kind. I researched several clinics and I'm SO happy I chose Kofinas. I primarily went to the Brooklyn location but occationally went to their HQ at 65 Broadway, and their staff is just as warm as the BK staff.
Describe your experience with the nursing staff at Kofinas Fertility Group.
Very kind and compassionate nursing staff.
Describe your experience with Kofinas Fertility Group.
For monitoring hours, try going as close to opening hours as possible to be seen sooner / lessen wait times. I did have 2 instances where wait times took over an hour, but one was on a Friday where I heard the front desk say they were short staffed and they apologized, and the second time was the day after a holiday weekend so was expected. Otherwise I was seen in a very timely manner.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
I was lucky that the clinic is located near my apartment and was able to go in close to opening hours to be seen quickly. The clinic is well coordinated in bringing people in swiftly to see Dr. C but I never felt like he was rushing to get to the next patient. The only time there was a longer than usual wait time was the day after a holiday weekend and was not the norm.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
Can't recall the cost of treatments, but I called the nurses once I knew which medications I needed from the pharmacy that was recommended, and they were able to let me know if another pharmacy they worked with or the clinic itself had more affordable costs. Everyone did their best to ensure I got the best price available.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
10
Age 32 - 34
10 IUI
Endometriosis
Tubal Blockage
Uterine Fibroids
Black or African-American
Income $100K - $199K
Entrepreneur
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Dr. C coordinated and participated in 3 surgeries, which was understandably scary for me at first...Each surgery was a complete success. Because of my surgeries, and figuring out my fertility issues due to a blocked tube, I am currently going on 4 months pregnant...Prior to starting IUI treatment, blood work was conducted for both my husband and I, hsn and hsg was done to check functionality of my tubes, and to check my endometrial lining, and test for abnormalities.
Kofinas clinic is very clean, highly organized, filled with kind and compassionate people who strive to help you reach your treatment goals. The front desk staff are really nice and thorough. They answer their phones, and either direct you to the person you need in a timely manner, or take a message from you that they will deliver. The wait to see the doctor isn’t long and much quicker than many other clinics I’ve been to. The environment is an overall warm and welcoming environment.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. Charalampos a.k.a Dr. C, is a very compassionate doctor, who listened to my Husband and I concerns, and goals to one day become parents. Together, we came up with a great treatment plan to figure out what was causing our fertility issues, as we have been trying to conceive for over a year with no success. Dr. C is highly knowledgeable and explained thoroughly what to expect each visit. He helped us to feel safe and trusting to the process. Dr. C coordinated and participated in 3 surgeries, which was understandably scary for me at first. However, I was reassured each step of the way that it would be ok, and I was in good hands with excellent doctors. Each surgery was a complete success. Because of my surgeries, and figuring out my fertility issues due to a blocked tube, I am currently going on 4 months pregnant. YAY! I am beyond grateful for the support, expert guidance, and care I received at Kofinas. More importantly, I had the best doctor I have ever had in my life who truly cared and helped my husband and I achieve our goal of becoming parents. We thank you!
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Advice I would give to a prospective patient is, don’t be afraid to ask questions. You’re both on this journey together.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C is a very compassionate doctor who listened to my husband and I concerns and goals, and together, we set up the best treatment plan with his expertise.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Prior to starting IUI treatment, blood work was conducted for both my husband and I, hsn and hsg was done to check functionality of my tubes, and to check my endometrial lining, and test for abnormalities. A thorough transvaginal ultrasound was also conducted, as well as my Husband’s sperm was tested for any abnormality. For each IUI session, I would first take clomid to stimulate the growth of multiple eggs. I’d take Clomid for roughly 5 days. Then I’d have a visit to check the growth of my eggs to see if any were ready for ovulation, based on their size. Once ready, I’d be given an injection to release the egg, and sperm will be inserted on 2 separate days. I’d then be instructed to utilize Progesterone suppositories to help with sustaining the pregnancy. Then, I’d go back in roughly 2 weeks later to check for pregnancy. While the IUI’s were unsuccessful. The surgeries to remove 15 fibroids, polyps and endometriosis, helped my Husband and I to conceive. We also had an ectopic pregnancy, which revealed my blocked tube , and therefore my tube was removed upon my request. All these factors assisted in the success of my current pregnancy.
Describe your experience with the nursing staff at Kofinas Fertility Group.
All of the nurses I’ve worked with at Kofinas were very kind, supportive and overall excellent nurses. They were very communicative throughout my care and answered questions I may have. They made sure to relay messages to the doctor when necessary and followed up when needed.
Describe your experience with Kofinas Fertility Group.
Kofinas clinic is very clean, highly organized, filled with kind and compassionate people who strive to help you reach your treatment goals. The front desk staff are really nice and thorough. They answer their phones, and either direct you to the person you need in a timely manner, or take a message from you that they will deliver. The wait to see the doctor isn’t long and much quicker than many other clinics I’ve been to. The environment is an overall warm and welcoming environment.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
The cost for care with Dr. C was reasonable. I had to pay my regular copay during office visits, and a smaller cooay for blood work. Cost was typical of a doctor visit. All financial responsibilities were explained upfront.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2022 - 2023, Successful
NPS
10
NPS
10
Age 33 - 34
3 IUI
2 IVF
Endometriosis
Unexplained
Income $100K - $199K
Teacher
Only Doc Seen
Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Doctor Harry was wonderful and caring. He was knowledgeable and clear. He always took time to explain things clearly to me. He has a very kind gentle demeanor...He was vigilant in responding to emails whenever I had questions and concerns. When there were rare things I experienced that he needed second opinions on, he reached out to senior doctors at the practice for further guidance. I appreciated that greatly. My second round of ivf was very taxing with many added medications. He knew the right combination for me! Now I’m 11 weeks pregnant!
The [Kofinas Fertility Group] clinic is clean and modern. The machinery is all too notch. Staff is friendly and accommodating. Only weakness is long wait times during monitoring hours due to it being very busy. But if you get there early you can avoid that...[nursing staff] were amazing. They would always help me with any need I ever had. They would take my calls immediately or call back right after. They were patient and answered all questions. They took their time and made sure I fully understood everything about the process and medications. They were friendly and compassionate. I can’t say enough good things about them!
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Doctor Harry was wonderful and caring. He was knowledgeable and clear. He always took time to explain things clearly to me. He has a very kind gentle demeanor. Fertility struggles are extremely mentally, physically and emotionally draining and he is very supportive. He was vigilant in responding to emails whenever I had questions and concerns. When there were rare things I experienced that he needed second opinions on, he reached out to senior doctors at the practice for further guidance. I appreciated that greatly. My second round of ivf was very taxing with many added medications. He knew the right combination for me! Now I’m 11 weeks pregnant!
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Make sure to clear enough time in the morning for the appointments. There can sometimes be lengthy wait times due to many women needing his care. It’ll all be worth it when he gets to you!
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Doctor Harry was always patient and understanding. He took the time to answer all my questions and gave me confidence in the process when I started to feel like giving up. He never spoke negatively to me and was always very kind. There were many times I thought it may never happen for me after 3 years of trying and he always reassured me.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
Doctor Harry recommended doing a mock transfer before my first transfer to try and identify and further causes for infertility. Against his advice I chose to do the transfer due to the way it would have processed with the insurance. After the first round failed I went ahead with the mock cycle. He was able to identify two issues and treat them during the transfer and first trimester and it worked and got me pregnant after three years of trying. I had two surgeries, multiple iuis and medicated cycles before trying ivf.
Describe your experience with your nurse at Kofinas Fertility Group. (Assigned nurse: I dealt with Ashley and Mio)
They were amazing. They would always help me with any need I ever had. They would take my calls immediately or call back right after. They were patient and answered all questions. They took their time and made sure I fully understood everything about the process and medications. They were friendly and compassionate. I can’t say enough good things about them!
Describe your experience with Kofinas Fertility Group.
The clinic is clean and modern. The machinery is all too notch. Staff is friendly and accommodating. Only weakness is long wait times during monitoring hours due to it being very busy. But if you get there early you can avoid that.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
There are no appointments for monitoring. They have walk in hours from 7-9. With that being said it is first come first serve and many woman show up before the clinic opens to get their spot in line. So I recommend getting there early to avoid long wait times.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
Each copay is $50 unless you are there for just bloodwork which is $20. For the iui cycle insurance covered most of the costs. For ivf it was $5600 facility fee for one retrieval and one transfer (this portion is not covered by insurance). It’s an additional $5000 for PGT genetic testing which I highly recommend. There are also fees associated with cryo preservation and storage of the embryos. Be prepared for the copays as you will be in the clinic 3-4 times a week during a cycle. Medication can be expensive but if you purchase suppositories outside of the clinic you can get them cheaper.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
I initially wanted to attempt a two embryo transfer. Doctor Harry advised against it and listed the reasons why. At first I was discouraged and disappointment. However, after doing some research I saw that single was the safest way. Now that I am pregnant I am glad I decided to go with the single embryo transfer.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2023, Successful
NPS
10
NPS
9
Age 37 - 39
2 IUI
1 IVF
Endometriosis
PCOS
Unexplained
European
Income $200K - $499K
Professor
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
He [Dr. Chatzicharalampous] was honest about my conditions, risks, and needs and took every step to ensure things were done correctly and with the best available information and treatment...He would respond very quickly to emails at all times of day with questions I had, and supported decision making around different treatments, and while the clinic would sometimes be busy he would do things efficiently but take time to explain and describe what he was seeing. I don't think I could have asked for a better Dr.
The Dr and Nursing team as well as reception team at Kofinas is nothing but the best! You will receive the best care by highly skilled doctors. There can be long waits sometimes, but other times there is no wait...The one major weakness I found is the finance department at Kofinas...the finance department lost ~$5000 worth of checks and then blamed me, sent me to collections without even telling me...keep copies and receipts of all your billing because the finance department is not organized or very helpful.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I had a good experience with Dr. C. I was really not excited about fertility treatment and he let me take my time with different procedures and work around my schedule. I ended up doing 2 IUI cycles and 1 IVF, IVF worked the first time. He was honest about my conditions, risks, and needs and took every step to ensure things were done correctly and with the best available information and treatment. Kofinas is a very high quality clinic with expert Dr.s and nurses. He would respond very quickly to emails at all times of day with questions I had, and supported decision making around different treatments, and while the clinic would sometimes be busy he would do things efficiently but take time to explain and describe what he was seeing. I don't think I could have asked for a better Dr.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
I think be prepared for the long haul of fertility treatment which is not necessarily a piece of advice for working with Dr. C. He will advocate for the very best treatment - he is a smart and thorough Dr. Be comfortable asking questions. There are other clinics out there that have different standards of care - Kofinas and Dr. C provide the highest quality i've seen.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
Dr. C is efficient and direct but has a good bedside manor. He always listened to my questions, concerns, and advocated for me and the best care.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I used a medicated natural cycle, because I wasn't ready for the invasiveness of IUI or IVF - this was taking a pill and then having timed intercourse. This was not successful. I did 2 IUI treatments, with medication (hormones and trigger shot) - these were not successful. I did egg retrieval - I got 36 eggs, 21 made it to day 5 embryo, and 6 passed the genetic test. This was on many medications for hormones. I did a blood infusion treatment (i think) following egg retrieval to reduce over stimulation syndrome. I was very uncomfortable following egg retrieval but that was expected and it went away after a few weeks. I was on a high protein diet. After the embryo transfer I was on a mix of hormones, then then a multiple week treatment of progesterone oil, suppositories, estradiol, estradiol cream, lenovox, and metformin. This resulted in a positive pregnancy (I'm ~11 weeks) on the first try.
Describe your experience with the nursing staff at Kofinas Fertility Group.
The nursing staff at Kofinas are amazing. All so kind, efficient, and skilled in fertility nursing.
Describe your experience with Kofinas Fertility Group.
The Dr and Nursing team as well as reception team at Kofinas is nothing but the best! You will receive the best care by highly skilled doctors. There can be long waits sometimes, but other times there is no wait- so it could just be the difference in when more women decide to get treatment. The one major weakness I found is the finance department at Kofinas. I had progeny which uses balance billing for Blue Cross - which is great because most of my costs are covered. How it works is that they send me checks and then I have to deliver them to Kofinas. I did this every time. However, the finance department lost ~$5000 worth of checks and then blamed me, sent me to collections without even telling me. So I"m totally panicked (on the day before my embryo transfer no less) that I got a call from collections. I then proceed to spend hours on the phone with Blue Cross and trying to track down the copies of the checks to make sure I didn't loose one. Finally Blue Cross sends me the copies of the cashed checks Kofinas lost - and in fact they did receive them and cash them. So they simply lost them and couldn't track them down and then instead of asking me - they sent me to collections. The finance department never apologized for this. In fact they still can't find one check for $180 - which I'm certain they have (same bank address for cashing). There is also some confusion about what is covered in the surgical center and in the regular clinic. I needed D & C (embryo scrape) 3 times - this is a standard procedure that is covered under my Blue Cross - except it isn't covered for some reason in the surgical center. After some confusion about paying out of pocket I just went to another clinic that was covered to have it done so I didn't have to pay $3k (but Dr. C did advocate for me this should be covered). SO all to say- keep copies and receipts of all your billing because the finance department is not organized or very helpful.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
This was efficient. Most of the time I was in and out in one hour- sometimes it took much longer, other times less.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
~$4000
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
No comments.
What specific things went wrong at Kofinas Fertility Group?
  • Lost paperwork
Describe the specific things that went wrong at Kofinas Fertility Group.
The billing/finance department lost checks I gave them (after they cashed them). And sent me wrong and confusing bills.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
9
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
2 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
2022 - 2023, Successful
NPS
10
NPS
10
Age 31 - 32
1 Fertility Medications
PCOS
Black or African-American
2nd of 2 Docs
2 IUI With Other Docs
Strongly Recommends
Strongly Recommends
Successful
My experience as one of Dr Charalampos Chatzicharalampous patients was phenomenal!! The man knows everything! He had answered for all my questions. I never left there feeling discouraged or disappointed or not knowing what's the next step is. He made everything seems so simple and i like that alot about him. He's very encouraging. If i have to do this all over again i would definitely choose Dr Harry. I'm very confident in him. I also love the fact that he does all his sonograms and not sending you to get it done from a second party.
The [Kofinas Fertility Group] staff was very friendly and helpful and the clinic was very organized and clean. Overall i had a great experience with everyone there. They all was very compassionate and caring. I never had to sit there and wait long to see the Doctor it was always a in a out deal...I also did 2 cycles of IUI and here I'm now 20 weeks pregnant can't wait to meet my little girl! Thank you very much Dr Harry!
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
My experience as one of Dr Charalampos Chatzicharalampous patients was phenomenal!! The man knows everything! He had answered for all my questions. I never left there feeling discouraged or disappointed or not knowing what's the next step is. He made everything seems so simple and i like that alot about him. He's very encouraging. If i have to do this all over again i would definitely choose Dr Harry. I'm very confident in him. I also love the fact that he does all his sonograms and not sending you to get it done from a second party.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Don't doubt anything that he said!! Any questions you may have Don't be afraid to ask him. He have answers for them all.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
He puts all his patients above and beyond. He never gets frustrated or tired of me asking questions no matter if it was the same questions i asked a minute ago in a different way. He's very compassionate and caring. He was always a phone call or text message away when i needed answers for all my questions. He's very intelligent and he knows exactly what he's doing. I really do appreciated all the help i received from him and his staff
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I did a biospsy and a polypectomy surgery to removed polyp. I also did 2 cycles of IUI and here I'm now 20 weeks pregnant can't wait to meet my little girl! Thank you very much Dr Harry!
Describe your experience with the nursing staff at Kofinas Fertility Group.
They was very friendly and helpful
Describe your experience with Kofinas Fertility Group.
The staff was very friendly and helpful and the clinic was very organized and clean. Overall i had a great experience with everyone there. They all was very compassionate and caring. I never had to sit there and wait long to see the Doctor it was always a in a out deal.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
2022 - 2023, Successful
NPS
10
NPS
10
Age 39 - 40
3 IVF
Diminished Ovarian Reserve
Endometriosis
Accountant
5th of 5 Docs
3 IUI With Other Docs
20 IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
I was very jaded by the time I came to Dr. Harry [Dr. Charalampos Chatzicharalampous] . I was convinced from previous experience that I would never have a biological child...Dr. Harry got me pregnant on my first ever frozen transfer with my own embryo, which is something my husband and I never thought would be possible. Thank you from the bottom of my heart Dr. Harry...we can never convey what you have done for us.
Kofinas Fertility does all their procedures in their Manhattan office. The facility is VERY clean and run like a well oiled machine. The staff is very professional and responsive to your needs. I feel like the facility was the cleanest office I have every been to, including hospitals. I love that they also get fresh flowers delivered weekly...After experiencing 4 doctors prior to Dr. Harry, I can truly say I have never felt so taken care of from my doctor and nurses. They were all so committed and invested in my journey.
How was your experience with Charalampos Chatzicharalampous at Kofinas Fertility Group?
I was very jaded by the time I came to Dr. Harry. I was convinced from previous experience that I would never have a biological child. On my first meeting with Dr. Harry he asked me if after 20 rounds of IVF if I knew what my infertility issue was, to which I responded DOR. He informed me that's not a cause of infertility. He suggested to do a laparoscopy which revealed a lot of issues that my doctor fixed. I truly feel I could not have gotten pregnant without this procedure, which no doctor had ever brought up to me. None of my previous doctors would allow by embryos past day 3 as I only made 1-2 each cycle. Dr. Harry not only pushed my embryos past day 3 but was able to get me 2 day 5 good to great quality embryos. Dr. Harry got me pregnant on my first ever frozen transfer with my own embryo, which is something my husband and I never thought would be possible. Thank you from the bottom of my heart Dr. Harry...we can never convey what you have done for us.
What's one piece of advice would you give a prospective patient of Charalampos Chatzicharalampous at Kofinas Fertility Group?
Trust in his knowledge and recommendations. There were times I felt he was doing too much, but I followed what he said and now am pregnant for the first time in my life at 39 years old.
During treatment, were you treated like a number or a human with Charalampos Chatzicharalampous at Kofinas Fertility Group?
After experiencing 4 doctors prior to Dr. Harry, I can truly say I have never felt so taken care of from my doctor and nurses. They were all so committed and invested in my journey.
Describe the protocols Charalampos Chatzicharalampous used in your cycles at Kofinas Fertility Group and their degree of success.
I only have 1-3 follicles a cycle so I thought I would be on low dosage protocols which I was surprised to find out that my dosage was higher than previous doctors had used on me. I was definitely questioning my protocol but I followed his instructions to the letter and am glad I did.
Describe your experience with the nursing staff at Kofinas Fertility Group.
I LOVED my nurses! I knew them by name and each one were so invested in my journey. They made me feel so welcomed and were good at taking bloods, which is sometimes hard to find, but I did not have any issues with any nurses. I hugged all my nurses when I graduated.
Describe your experience with Kofinas Fertility Group.
Kofinas Fertility does all their procedures in their Manhattan office. The facility is VERY clean and run like a well oiled machine. The staff is very professional and responsive to your needs. I feel like the facility was the cleanest office I have every been to, including hospitals. I love that they also get fresh flowers delivered weekly.
Describe your experience with your monitoring appointments at Kofinas Fertility Group.
This would be the only negative experience. The good thing is you always get your doctor but the wait for monitoring hours can easily go up to 1.5 hours.
Describe the costs associated with your care under Charalampos Chatzicharalampous at Kofinas Fertility Group.
I was very fortunate that Kofinas took my insurance so my costs were very minimal.
Describe Charalampos Chatzicharalampous's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Kofinas Fertility Group.
My doctor would only allow 1 embryo transfer which is what I wanted. He allowed me to chose which embryo to transfer first but suggested to transfer the best quality first.
What specific things went wrong at Kofinas Fertility Group?
  • Provided conflicting information
Describe the specific things that went wrong at Kofinas Fertility Group.
The only issue that came up was with the billing department. I was incorrectly told by the front desk that my procedure for that day was not covered by my insurance which it was. I asked to talk to the billing department head who came out and said that the procedure was covered by my insurance and that she didn't know why the front desk is claiming otherwise. This was a little aggravating as it caused me stress before my procedure.
10
Doctor
Charalampos Chatzicharalampous
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
10
Clinic
Kofinas Fertility Group
Brooklyn Center
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5