Cherise Felix

Rated 10
Strongly recommend: 100%10
100% strongly recommend
1 review
Humanity
10
10
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
10
10
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
10
10
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

Responsiveness
8
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
East Tennessee State University
Residency
University of Tennessee College of Medicine

How Doctor Communicates

not available by email
not available by directline
not available by directline
doctor available by personal cell phone
doctor available by personal cell phone
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2010 - 2017, Unsuccessful
NPS
10
NPS
10
Age 26 - 33
3 IUI
Anovulation
Male Factor
PCOS
European
Income $50K - $99K
Marketer or PR
2nd of 2 Docs
40 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Unsuccessful
Dr. Felix was the first doctor to listen to me and take my concerns seriously. While she is an OBGYN, she completed her residency in a fertility clinic and so she is capable of doing everything except IVF. When she has a question, she reaches out to fertility specialists with whom she has a strong relationship, and she gets additional advice from them. She was also able to connect me with that specialist for a phone consult, which was very helpful. If there is something she can't treat, she is honest and I trust her judgement.
This [Providence OBGYN] isn't a typical fertility clinic, so IVF isn't an option here, but all oral meds, injectables, and IUI are on the table...IUI is $400. Medications vary, but there is a pharmacy on the first floor of the hospital that this office is in....Dr. Felix hires the best nurses. They were always helpful with scheduling ultrasounds, calling in prescriptions on time, etc. Anyone who falls short doesn't last because she does have high expectations for her staff. They have cried with me, hugged me, and been a huge support over the years.
How was your experience with Cherise Felix at Providence OBGYN (closed)?
Dr. Felix was the first doctor to listen to me and take my concerns seriously. While she is an OBGYN, she completed her residency in a fertility clinic and so she is capable of doing everything except IVF. When she has a question, she reaches out to fertility specialists with whom she has a strong relationship, and she gets additional advice from them. She was also able to connect me with that specialist for a phone consult, which was very helpful. If there is something she can't treat, she is honest and I trust her judgement.
What's one piece of advice would you give a prospective patient of Cherise Felix at Providence OBGYN (closed)?
Listen to her. Trust her. She wants you to succeed because obviously it means she gets to deliver your precious baby. She won't give you advice that is faulty. Trust her instincts. She has never been wrong with me.
During treatment, were you treated like a number or a human with Cherise Felix at Providence OBGYN (closed)?
Dr. Felix takes time to know her patients on an intimate level. She treats you like a friend - she hugs you when she sees you - she pulls up a chair and takes time to have personal conversation before getting down to business. I greatly appreciate this about her because she makes you feel like family, and not just another number on her chart.
Describe the protocols Cherise Felix used in your cycles at Providence OBGYN (closed) and their degree of success.
Dr. Felix helped me get pregnant with my daughter in 2009 via Clomid, Metformin, and Novarel. Over the last five years, we've tried a similar strategy, followed by Femara and later on to Follistim as she noticed my response was declining to each. We finally got a decent handle on the Follistim when I ended up needing a break because I was exhausted mentally, physically, and financially from the treatments. She respected my decisions and has made herself available if I end up ready to try again.
Describe your experience with the nursing staff at Providence OBGYN (closed).
Dr. Felix hires the best nurses. They were always helpful with scheduling ultrasounds, calling in prescriptions on time, etc. Anyone who falls short doesn't last because she does have high expectations for her staff. They have cried with me, hugged me, and been a huge support over the years.
Describe your experience with Providence OBGYN (closed).
This isn't a typical fertility clinic, so IVF isn't an option here, but all oral meds, injectables, and IUI are on the table. For patients who are looking to hopefully get pregnant and keep the same doctor for delivery, this office is a great option!
Describe the costs associated with your care under Cherise Felix at Providence OBGYN (closed).
IUI is $400. Medications vary, but there is a pharmacy on the first floor of the hospital that this office is in. My doctor fully supported me ordering Follistim overseas as well.
Describe Cherise Felix's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Providence OBGYN (closed).
Dr. Felix is an OBGYN so she is unable to do IVF. She can do IUI though, and will be happy to refer patients who are ready for a fertility clinic past IUI.
What specific things went wrong at Providence OBGYN (closed)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Providence OBGYN (closed).
I've only had a Follistim refill not get called in one time, but it was quickly assessed and taken care of.
NPS
10
Doctor
Cherise Felix
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Providence OBGYN (closed)
Smyrna (closed)
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5

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