Claudio Benadiva

Center for Advanced Reproductive Services (First Fertility Network Clinic)

Rated 9.3
Strongly recommend: 83%Neutral: 17%9.3
83% strongly recommend
22 reviews
Humanity
9.5
9.5
Humanity

Ratings of 1 mean patients felt this doctor treated them as "a number."

Ratings of 10 mean patients felt this doctor treated them as "a human."

Communication
9.1
9.1
Communication

Ratings of 1 mean poor communication.

Ratings of 10 mean excellent communication.

Frequency Seen
7
7
Frequency Seen

Ratings of 1 mean patients only saw this doctor once or twice during treatment.

Ratings of 10 mean patients saw this doctor at every appointment.

LGBTQ+ Care
8
8
LGBTQ+ Care

Ratings of 1 indicate an unsatisfactory LGBTQ+ care.

Ratings of 10 indicate an excellent LGBTQ+ care.

Responsiveness
8.3
Good
Responsiveness

Scale is "poor, ok, good, excellent" and measures how responsive a care team was when patients needed to speak to them.

Education

Medical School
Buenos Aires
Residency
U. of Connecticut
Fellowship
U. Penn / Cornell

How Doctor Communicates

doctor, nurse available by email
doctor, nurse available by directline
doctor, nurse available by directline
not available by personal cell phone
not available by personal cell phone
Claudio Benadiva works in 1 office at

Center for Advanced Reproductive Services (First Fertility Network Clinic)
Rated 9.4
Strongly recommend: 81%Neutral: 15%Don't recommend: 4%9.4

Explore Clinic
Farmington
2 Batterson Park Road
Farmington, CT 06032
844-467-3483

22 patient reviews

Most Recent
Strongly Recommend
83%
Neutral
17%
Don't Recommend
0%
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2022, Unknown Success
NPS
9
NPS
10
Age 46 - 48
1 Fertility Medications
Diminished Ovarian Reserve
Male Factor
Uterine Fibroids
Black or African-American
Income $50K - $99K
Nurse or HC Services
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
He [Dr. Claudio Benadiva] seems very knowledgeable and does not give false hope. He typically answers questions quite directly and provides risk versus benefits, and potential outcomes when asked directly. He could be better if he broke things down on a more basic level. Only because I am a nurse, I know to ask more pointed questions (most of the time). I believe he is good at getting the best outcomes in a safe manner. Also, when I panicked, he put me at ease, gave me the facts and my realistic options. And that was great for me.
They [Center for Advanced Reproductive Services - UCONN Medical] are accessible. They have good follow-up and follow-through...My nurse is quite familiar with my case, and coordinates things very well for me. Except one instance when multiple blood draws could have been avoided. I communicated that to her, since then she has been much better with detailing the next steps and expectations along the way.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He seems very knowledgeable and does not give false hope. He typically answers questions quite directly and provides risk versus benefits, and potential outcomes when asked directly. He could be better if he broke things down on a more basic level. Only because I am a nurse, I know to ask more pointed questions (most of the time). I believe he is good at getting the best outcomes in a safe manner. Also, when I panicked, he put me at ease, gave me the facts and my realistic options. And that was great for me.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Do your own research as much as possible so you can have a list of educated questions to ask. Don't be afraid to ask ANY question at all.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
I have continued communication with the office, Dr. Benadiva refers to me by my name, not my diagnosis. Nurses are good.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
He medically induced my cycle to check my uterine lining. This was in preparation for my saline sonogram, which detected my uterine polyps, which had to be surgically removed. Awaiting approval on genetic testing to select my egg donor.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Kathy)
My nurse is quite familiar with my case, and coordinates things very well for me. Except one instance when multiple blood draws could have been avoided. I communicated that to her, since then she has been much better with detailing the next steps and expectations along the way.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
They are accessible. They have good follow-up and follow-through. The new financial person, Vera is excellent. The former one, Dawn, who retired left me a voicemail and forgot to hang up before speaking derogatively about me on my voicemail. This was escalated, but unfortunately, she only had 2 weeks left prior to retiring.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Still in progress but estimate at my out of pocket expenses will be about $35,000.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Dr Benadiva wants to get live birth results, so he does not take unnecessary risks and has referred to "literature" often when explaining his decision. So, if you're over 45 or 46 on single embryo transfers for you. Multiple babies, twins etc.. are high risk for mothers at any age, and even more so for mortality and morbidity for mother and babies as the mother's maternal age increases.
NPS
9
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2019, Unknown Success
NPS
10
NPS
10
Age 35 - 37
Endometriosis
Tubal Blockage
European
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
5 Fertility Medications With Other Docs
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
I have always felt that Dr. Benadiva has been considerate of our time and concerns. He takes the time to make sure that we understand everything that is happening and works to get things done in a timely manner...We have always left our appointments with a plan that we understand and trusting that we are in good hands on this journey. Dr. Benadiva has been proactive about treating the cause of infertility so that we finally have an explanation and plan to make our dreams of expanding our family come true.
She [nurse at Center for Advanced Reproductive Services] is compassionate, professional, and thoughtful. She always puts us at ease and does a great job. She is also always available to answer questions, and make sure we have everything that we need...The clinic is clean the staff is friendly. I have never had an issue getting an appointment or resolving any issues, including questions about insurance or billing. I also feel confident that my private health information and confidentiality is protected. I appreciate that members of the staff and care team treat us with respect and consideration.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benadiva has always been professional, thoughtful, and considerate. We have always left our appointments with a plan that we understand and trusting that we are in good hands on this journey. Dr. Benadiva has been proactive about treating the cause of infertility so that we finally have an explanation and plan to make our dreams of expanding our family come true.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
If Dr. Benadiva is recommending something, it is probably important.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
I have always felt that Dr. Benadiva has been considerate of our time and concerns. He takes the time to make sure that we understand everything that is happening and works to get things done in a timely manner. He, along with his staff, follow through consistently and have even conducted after hours phone calls in various occasions.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
We went to Dr. Benadiva after several years of trying to conceive as well as early pregnancy loss. After unsuccessful attempts at timed intercourse and cycles with both clomid and letrozole with another provider, we started seeing Dr. Benadiva who performed a hysterosalpingogram and subsequently sent me to a surgeon for a bilateral salpingectomy after discovering bilateral hydrosalpinx. The next step will be to start IVF.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Helen)
Helen, the nurse that works with Dr. Benadiva, is wonderful. She is compassionate, professional, and thoughtful. She always puts us at ease and does a great job. She is also always available to answer questions, and make sure we have everything that we need. Anytime I have ever called her with questions or concerns, she is always very timely in returning my call and helping to resolve any issues. She is an integral part of the team.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
The clinic is clean the staff is friendly. I have never had an issue getting an appointment or resolving any issues, including questions about insurance or billing. I also feel confident that my private health information and confidentiality is protected. I appreciate that members of the staff and care team treat us with respect and consideration.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
When I first started seeing Dr. Benadiva, I did not have insurance coverage for anything fertility related. I had a consultation and ultrasound for which we paid a few hundred dollars, out of pocket. Luckily, my current insurance coverage does include fertility benefits, so my costs are related to my deductible.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (First Fertility Network Clinic).
I have not yet reached this stage in my treatment.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2019, Unsuccessful
NPS
9
NPS
9
Age 36
4 IUI
Anovulation
Male Factor
PCOS
Recurrent Pregnancy Loss
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
He [Dr. Benadiva] is generally very patient and takes the time to explain things to patients. When we were waiting to see if a pregnancy would end in miscarriage or not he was very realistic without pessimism. He always made sure to look over our chart to remind himself of the details and avoided any missteps like that. ...Our first visit he did an ultrasound to verify my PCOS. He also had a semen analysis done on my husband which hadn't been mentioned by my OBGYN.
[UCONN Ctr Adv Repro Svcs] Lots of compassion, organized, you don't feel like a number. I don't like continually being told to speak to our financial counselor. I know what we can and can't afford and what options I deem irresponsible financially. Even at a great clinic be prepared to speak up for yourselves. If we hadn't done that the varicocele contributing to our Male factor issues would not have been resolved.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He is generally very patient and takes the time to explain things to patients. When we were waiting to see if a pregnancy would end in miscarriage or not he was very realistic without pessimism. He always made sure to look over our chart to remind himself of the details and avoided any missteps like that.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Read all the handouts he gives you and feel free to call with questions if you have them!! They really do not mind. He's also happy to answer questions during appointments.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He always looked at my chart and would explain why he wanted to go by whatever course of action. He's also always taken time to answer any and all questions.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
Our first visit he did an ultrasound to verify my PCOS. He also had a semen analysis done on my husband which hadn't been mentioned by my OBGYN. When discussing the idea of letrozole he gave me copies of articles discussing studies that showed it tended go work better than Clomid for PCOS. He also gave me information on IUI in case we needed to move to that. When he wanted to do the HSG and saline ultrasound he explained why. My 4th round of letrozole and timed intercourse resulted in miscarriage and the IUI with injectables resulted in a chemical. After our 2nd loss (we had 1 prior to starting at the Center) he had genetic testing done on my husband and me as well as on that baby to get answers for us. After the chemical he said we should move to IVF with PGS testing as a way to avoid more losses.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Helen)
Our nurse is amazing. She always calls back or has someone on the team contact me on her behalf. She answers our questions and finds the answer elsewhere if she doesn't know.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Lots of compassion, organized, you don't feel like a number. I don't like continually being told to speak to our financial counselor. I know what we can and can't afford and what options I deem irresponsible financially. Even at a great clinic be prepared to speak up for yourselves. If we hadn't done that the varicocele contributing to our Male factor issues would not have been resolved.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
$400 per regular IUI. It was about $4200 total, including medications, for the injectable cycle. For our income bracket IVF would be 12.5K before medications
NPS
9
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
4 of 5
NPS
9
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
5 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2017 - 2018, Successful
NPS
10
NPS
10
Age 28 - 29
3 IUI
1 IVF
PCOS
Unexplained
European
Income $100K - $199K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Benediva is straight forward and honest. Some may interpret this as having not a great bedside manner but I felt very informed and cared for during the process. He is an expert in the field and will give you the best treatment possible for whatever your case may be. There were times where he personally called me on the phone to discuss plans or results. I am so thankful for everything he has done for us!...Don’t take his serious attitude the wrong way! He cares about giving you the best chance at pregnancy and is a true expert!
Appointments were always timely and they were quick and efficient [at UCONN Medical]. The financial team is fantastic as are the receptionists. The bloodwork team is quick and professional. I had a great experience with the people who did my retrieval and transfer too!...The nursing staff is amazing! They make sure you are comfortable and understand each step of the process. They were easy to communicate with and I almost always heard back the same day when I had a question.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benediva is straight forward and honest. Some may interpret this as having not a great bedside manner but I felt very informed and cared for during the process. He is an expert in the field and will give you the best treatment possible for whatever your case may be. There were times where he personally called me on the phone to discuss plans or results. I am so thankful for everything he has done for us!
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Don’t take his serious attitude the wrong way! He cares about giving you the best chance at pregnancy and is a true expert!
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He is very thorough in his explanation. He saw me whenever I had a worry in the early stages of my pregnancy.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
For IUI cycles I took letrozole. This produced great outcomes every time. Producing one follicle for each cycle. For IVF I took gonal f, estradiol patches, cetrotide, estrace and pio. I had issues growing a thick lining during ivf and used both extra patches and the estrace pill. I had a great reaction to the egg retrieval meds, producing 31 eggs! I was closely monitored and meds were adjusted as needed!
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Deb Raboin)
The nursing staff is amazing! They make sure you are comfortable and understand each step of the process. They were easy to communicate with and I almost always heard back the same day when I had a question.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Appointments were always timely and they were quick and efficient. The financial team is fantastic as are the receptionists. The bloodwork team is quick and professional. I had a great experience with the people who did my retrieval and transfer too!
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Some mornings were busier than others but they were very efficient. I don’t believe I waited for more than 15 minutes to be taken in.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
I was lucky enough to have mosh covered. I payed a copay for visits, 1500 for retrieval and freezing, and 2800 for PGS.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (First Fertility Network Clinic).
There was never a thought for us to do a multiple embryo transfer since this was my first transfer and we had done PGS.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
2016 - 2017, Successful
NPS
10
NPS
N/A
Age 35 - 36
Donor Eggs
Poor Egg Quality
Income $0 - $49K
4th of 4 Docs
IVF With Other Docs
Strongly Recommends
Successful
Review of
I really had a great experience with Dr benadiva. He was very kind and understanding and caring. He answered my questions he let us know what the best options were and didn't lie to us. He treated us good and I was very happy with my results. I really appreciated him taking my records from other dr's and how I didn't have to repeat alot of my testing that made me happy....He also explained what was going on with me and what the best options would be. He was honest and really listened and took his time with us and didn't rush us.
All the staff [Uconn Ctr Adv Repro S - Farm] was very nice and caring....Even when I did the blood work they were very nice and caring and we're pretty quick getting everyone in and out so we could get to work on time.... Kathy was extremely kind and caring and always answered all my questions...Everytime I saw her in the office she always took her time with me and helped me with figuring out how to pick my egg donor and always gave me great advice and was always happy to see me...I liked where the location was and just all the friendly people and staff....
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
I really had a great experience with Dr benadiva. He was very kind and understanding and caring. He answered my questions he let us know what the best options were and didn't lie to us. He treated us good and I was very happy with my results. I really appreciated him taking my records from other dr's and how I didn't have to repeat alot of my testing that made me happy. I liked where the location was and just all the friendly people and staff. He took his time with us and didn't make us feel like we were rushed. When my first embryo didn't take he felt bad and made me feel confident on the 2nd embryo I had frozen. He didn't do my first transfer and he did my second and I felt so confident and positive and he felt very good about that embryo and it worked and I am pregnant. Thank you
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
That he is smart and knows what he is doing and to trust in him.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He was extremely caring and so kind and made me feel like I will be pregnant and what I needed to do to get there. He also explained what was going on with me and what the best options would be. He was honest and really listened and took his time with us and didn't rush us. From all the dr's I saw he actually was wiling to help me get pregnant and I am so grateful for that. He knew the meds I needed and what worked for me.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
When I did my first embryo Transfer I started with lupron injection and then I added baby aspirin and estrogen patches and then progesterone injection. My second one I just did estrogen patches, and then progesterone injection and still on the patches and progesterone until I'm about 12 weeks.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Kathy Varkal )
Kathy was extremely kind and caring and always answered all my questions. I know sometimes I seemed worried and had so many questions or concerns and she always was there for me and I was so grateful. Everytime I saw her in the office she always took her time with me and helped me with figuring out how to pick my egg donor and always gave me great advice and was always happy to see me. She made me feel that I was in good hands with Dr b and the while staff. Everyone was amazing and so caring
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
All the staff was very nice and caring. I really appreciated how everyone always said hi or good morning. Even when I did the blood work they were very nice and caring and we're pretty quick getting everyone in and out so we could get to work on time. I appreciate how they open the doors at 630 even though they didn't start the blood work until 7. Atleast we didn't have to wait out in the cold or bad weather. I like this location alot. I had a better experience here compared to Yale. Thank you
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (First Fertility Network Clinic).
I only had 1 embryo ready at my first transfer.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
Operations
5 of 5
Nursing Staff
5 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2015 - 2016, Successful
NPS
10
NPS
10
Age 28 - 29
3 IUI
1 Egg Freezing
Anovulation
PCOS
Poor Egg Quality
Recurrent Pregnancy Loss
European
South Asian
Black or African-American
Income $200K - $499K
Marketer or PR
Only Doc Seen
IVF With Other Docs
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Benadiva always took the time to answer my questions. Not just 1 or 2...I mean 35-45. I've come to his office on multiple occasions with a book full of questions. And he's gone through each and every one with me...He's a quiet man with a singular focus--to help you have a baby. He's going to explain his steps, his procedures, his expectations, and his concerns. He's going to explain what you can realistically expect. But he's not going to be your shoulder to cry on. That doesn't mean that he's not compassionate. It's simply that his goal isn't to comfort you temporarily...
Mornings at the Center [Uconn Ctr Adv Repro S - Farm] can be crowded, but it's a good reminded that you're not the only one going through this. Everyone there is clearly very interested in helping you have a child. I never felt that one of the staff wasn't genuinely concerned with my situation, even those who weren't directly involved in my treatment...
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He's a quiet man with a singular focus--to help you have a baby. He's going to explain his steps, his procedures, his expectations, and his concerns. He's going to explain what you can realistically expect. But he's not going to be your shoulder to cry on. That doesn't mean that he's not compassionate. It's simply that his goal isn't to comfort you temporarily. It's to help you realize your dream of becoming a patient. So, if there are setbacks, don't expect him to dwell on them. He's going to keep pushing forward as long as you are still willing to.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Don't be put off by his reserved manner. Know that he's already working on a plan.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benadiva always took the time to answer my questions. Not just 1 or 2...I mean 35-45. I've come to his office on multiple occasions with a book full of questions. And he's gone through each and every one with me.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
We skipped Clomid as I had tried that with my OBGYN. He tried Letrozole first but I didn't respond. Then, 3 IUI+injectibles. Then ICSI + PGS + eSET. Postive pregnancy test after my first frozen embryo transfer He started with the less invasive techniques first. Because of my PCOS, he recommended ICSI to help with fertilization and PGS to make sure we transferred the best embryo. He recommended eSET as he's had tremendous success with PGS and didn't want to risk multiples.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Glorimar Diaz)
Glorimar was a great nurse. Very knowledgeable and organized. Also explained procedures in very clear detail.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Mornings at the Center can be crowded, but it's a good reminded that you're not the only one going through this. Everyone there is clearly very interested in helping you have a child. I never felt that one of the staff wasn't genuinely concerned with my situation, even those who weren't directly involved in my treatment.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (First Fertility Network Clinic).
I have a pretty flexible work schedule, so the monitoring appointments weren't too bad for me. Most were on a first come-first serve basis, but some were scheduled for specific times. Just depended on what needed to be monitored.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
It was expensive. Not because of the Center per se, but because of my insurance. They covered 50% of my IVF procedure, but I had to pay for PGS myself. I also had to pay for some of my meds myself because I reached my lifetime cap on fertility meds.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
2015 - 2016, Successful
NPS
10
NPS
10
Age 28 - 29
3 IUI
1 IVF
1 Egg Freezing
Anovulation
PCOS
Poor Egg Quality
Recurrent Pregnancy Loss
European
South Asian
Black or African-American
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
He's a quiet man with a singular focus--to help you have a baby. He's going to explain his steps, his procedures, his expectations, and his concerns. He's going to explain what you can realistically expect. But he's not going to be your shoulder to cry on. That doesn't mean that he's not compassionate. It's simply that his goal isn't to comfort you temporarily. It's to help you realize your dream of becoming a patient. So, if there are setbacks, don't expect him to dwell on them. He's going to keep pushing forward as long as you are still willing to.
Both a strength and a weakness--This place [CARS] is almost always packed. I know they've implemented new strategies to reduce the morning congestion, which do seem to be working. Everyone working here is really nice and clearly dedicated to helping you have a child. I never once felt like someone I interacted with didn't care about what I was going through...Glorimar was a great nurse. Very knowledgeable and organized. Returned my calls in a timely fashion and provided very clear instructions.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He's a quiet man with a singular focus--to help you have a baby. He's going to explain his steps, his procedures, his expectations, and his concerns. He's going to explain what you can realistically expect. But he's not going to be your shoulder to cry on. That doesn't mean that he's not compassionate. It's simply that his goal isn't to comfort you temporarily. It's to help you realize your dream of becoming a patient. So, if there are setbacks, don't expect him to dwell on them. He's going to keep pushing forward as long as you are still willing to.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Don't be put off by his reserved nature. He's already working on a plan.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benadiva took the time to answer my questions. And I don't mean 1 or 2 questions...I mean 40. We sat in his office and went through every question I had--on multiple occasions. I really liked that his answers were straightforward, too. He never tried to sugarcoat things for me. He saw that I had a problem and he made it his business to fix it.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
We skipped Clomid as I had tried with my OBGYN. I started on Letrozole but didn't respond. We moved on to injectibles + IUI. After three failed IUIs, we moved on to ICSI+PGS+eSET. BFP after my first transfer. The rationale was to try the less invasive techniques first. I have PCOS, and have had 3 miscarriages. Dr. B felt that there was a problem with my egg quality, so he recommended ICSI to help with fertilization and PGS to ensure that we transferred the best embryo. He's had tremendous success with PGS so he recommended eSET to avoid multiples/pregnancy complication.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Glorimar Diaz)
Glorimar was a great nurse. Very knowledgeable and organized. Returned my calls in a timely fashion and provided very clear instructions.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Both a strength and a weakness--This place is almost always packed. I know they've implemented new strategies to reduce the morning congestion, which do seem to be working. Everyone working here is really nice and clearly dedicated to helping you have a child. I never once felt like someone I interacted with didn't care about what I was going through.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (First Fertility Network Clinic).
I have a very flexible work situation, so the monitoring appointments weren't really an issue for me. Most were on a first come-first serve basis. Some were by appointment. It just depended on what needed to be monitored.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Expensive--but not because of Dr. Benadiva. It's just the nature of fertility treatments. My insurance stopped covering some of my meds so I had to order them online from overseas.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
6 of 5
Review of
2010 - 2012, Successful
NPS
10
NPS
10
Age 35 - 37
1 IVF
Male Factor
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
[Dr. Claudio Benadiva was] Very attentive, compassionate, thorough. Honestly, I almost felt like he tried to not get our hopes up and was very realistic. At each internal ultrasound, he would say things like, "they aren't growing as fast as we would like", or "we many only have a couple viable, so we may need to do another cycle." On day of retrieval he got 12 eggs and 10 fertilized!
[UCONN is a] High volume practice. I was at first very overwhelmed by the number of people I would see in the waiting room, but they got you in and out. However, it felt very lonely in the waiting room. We all knew we were there for the same reason, but no one talked or looked up from their magazine. Wish more opportunity was provided to network with others while going through the process.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Very attentive, compassionate, thorough. Honestly, I almost felt like he tried to not get our hopes up and was very realistic. At each internal ultrasound, he would say things like, "they aren't growing as fast as we would like", or "we many only have a couple viable, so we may need to do another cycle." On day of retrieval he got 12 eggs and 10 fertilized!
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. B knows what he is doing! Our first meeting with him, we didn't get the warm and fuzzies, but he was honest!
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Very attentive, took extra time with me. When I saw another doctor in the same practice for one visit, i was very upset by the way I was handled. Talked to Dr. B nurse and she got Dr. B right away and he told me to ask to see him every time.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
I can't remember the names of the drugs we used, but I do remember that after receiving a positive pregnancy test, he had me stay on progesterone for 16 weeks as a precaution.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Debbie Raboin)
Nurse Debbie was amazing! As well as all the other staff we came in contact with. They were in constant contact and returned calls on the same business day.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
High volume practice. I was at first very overwhelmed by the number of people I would see in the waiting room, but they got you in and out. However, it felt very lonely in the waiting room. We all knew we were there for the same reason, but no one talked or looked up from their magazine. Wish more opportunity was provided to network with others while going through the process.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
It was almost all covered by my insurance so I can't be sure. I know one cycle of medication cost $8,000 and I paid $70 in copays.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (First Fertility Network Clinic).
It was explained to us and they showed us the microscope pictures that all embroys were of excellent quality. They let my husband and I decide if we wanted to transfer 1 or 2. Two being the best chance to get pregnant but knowing the risk that we could have twins. We had twins!
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Compassion
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
2016 - 2017, Successful
NPS
10
NPS
10
Age 43 - 44
1 IUI
European
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
He [Dr. Claudio Benadiva] was 100% concerned with my age and the time frame I had. He also spoke very realistically regarding my chances of success. I completely respected this candid conversation. No promises, just words of advice and explicit directions to follow regarding the procedures.
The staff [at Center for Advanced Reproductive Services] always greeted me as though they remembered me, (even if they didn't) and I was always treated with complete respect..... The doctor increased my thyroid medication and it wasn't until 4 weeks later when I saw the doctor for ultrasound did he realize that they never called in my dosage.... I feel as though they all treated me as though I as the only one there trying to get pregnant. Meaning I felt important each visit.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He was 100% concerned with my age and the time frame I had. He also spoke very realistically regarding my chances of success. I completely respected this candid conversation. No promises, just words of advice and explicit directions to follow regarding the procedures.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
To do exactly what he says and don't waist time. If it's something you want, follow the plan.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
The staff always greeted me as though they remembered me, (even if they didn't) and I was always treated with complete respect.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
I first saw Dr. B in the summer of 2016. I ended up getting pregnant on my own soon after the appointment and miscarriage a couple months later. Due to depression from this, I didn't call Dr. B again until Jan. 2017. He understood, BUT explained to me that I had NO time to waist seeing I was 43 at the time. He instantly prescribed me Clomid for when I started ovulating and told me to schedule an IUI as soon as the time came which was in Feb 2017.
Describe your experience with the nursing staff at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Amazing, kind, informative.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
I feel as though they all treated me as though I as the only one there trying to get pregnant. Meaning I felt important each visit.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
I have a big insurance deductible so I paid at least 2500k out of pocket.
What specific things went wrong at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
  • Failed to call in prescriptions to pharmacy
Describe the specific things that went wrong at Center for Advanced Reproductive Services (First Fertility Network Clinic).
The doctor increased my thyroid medication and it wasn't until 4 weeks later when I saw the doctor for ultrasound did he realize that they never called in my dosage.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
2015 - 2016, Unsuccessful
NPS
7
NPS
9
Age 31 - 32
3 IUI
Recurrent Pregnancy Loss
Unexplained
Income $50K - $99K
Nurse or HC Services
2nd of 2 Docs
10 Fertility Medications With Other Docs
Neutral
Strongly Recommends
Unsuccessful
Review of
I felt like a number [with Dr. Benadiva] . Office visits while few and far between felt rushed. Instead of trying to tweak something he went right to IVF. After HSG no other tests to find out why were preformed...I felt he gave more care and consideration to the students with him, than to me and my husband. The patients!...After 2 failed IUI's I asked about either changing med or at least increasing the meds. Nothing was changed. Then he suggested IVF because my husband sperm analysis kept coming in with great numbers
Clinic [Center for Advanced Reproductive Services: UCONN Medical] itself is wonderful...Glori [nurse] is the best. She makes him a good doctor...First IUI he [Dr. Benadiva] went with Clomid because I'd used it with my OB and that resulted in a pregnancy(subsequent loss). After 2 failed IUI's I asked about either changing med or at least increasing the meds. Nothing was changed. Then he suggested IVF because my husband sperm analysis kept coming in with great numbers.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
I felt he gave more care and consideration to the students with him, than to me and my husband. The patients! I'm not shy, I know how students learn but when my legs are in stirrups I'd like to be spoken to, not spoken at.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Ask him to slow down. Either when speaking or in treatments.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
I'm sure he's great and has done well with patients, but I felt like a number. Office visits while few and far between felt rushed. Instead of trying to tweak something he went right to IVF. After HSG no other tests to find out why were preformed.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
First IUI he went with Clomid because I'd used it with my OB and that resulted in a pregnancy(subsequent loss). After 2 failed IUI's I asked about either changing med or at least increasing the meds. Nothing was changed. Then he suggested IVF because my husband sperm analysis kept coming in with great numbers. Made me feel like it's all my fault. Probably true, didn't need my doctor to insinuate that.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Glorimar Diaz)
Glori is the best. She makes him a good doctor.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Clinic itself is wonderful.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Paid specialist co-pay for appts. My insurance pharmacy wouldn't approve IVF meds. My insurance did cover clomid.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (First Fertility Network Clinic).
He explained why he recommends single embryo transfers and I agree.
What specific things went wrong at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
  • Failed to call in prescriptions to pharmacy
  • Provided conflicting information
Describe the specific things that went wrong at Center for Advanced Reproductive Services (First Fertility Network Clinic).
My IVF cycle was cancelled due to pharmacy not approving meds. That was ok. Not clinic fault. The fault lies with them on they never called to see about a different option. The pharmacy said no, and they never followed up with me. The end.
NPS
7
Doctor
Claudio Benadiva
NPS
Humanity
1 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
1 of 5
NPS
9
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
3 of 5
Billing Department
1 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
3 of 5
Educational Resources
5 of 5
Review of
2016, Successful
NPS
10
NPS
10
Age 30
3 IUI
PCOS
European
Income $50K - $99K
Teacher
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. Benadiva was very informative and let my.husband and I know each step he wanted to take in our treatment plan. He and his staff were always able to answer all of questions and concerns at all times...We started with test on my husband and then tested me. We started started with making sure my tubes were open and then he started with the least invasive procedure IUI. We did this for about 3 cycles with the injections at home.
[UConn] was very clean and always had different events going on like support groups, yoga, heath and wellness nights. Theybalso always had coffee that was a major.plus for my husband...Glory was always on point and very informative. She always called back and answered all my questions without hesitation...He [Dr. Benadiva] and his staff were always able to answer all of questions and concerns at all times.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benadiva was very informative and let my.husband and I know each step he wanted to take in our treatment plan. He and his staff were always able to answer all of questions and concerns at all times.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He is very well educated and knows his stuff.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He was very down to the point and kept us well informed about each step of the process.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
We started with test on my husband and then tested me. We started started with making sure my tubes were open and then he started with the least invasive procedure IUI. We did this for about 3 cycles with the injections at home. 3rd time was the charm.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: GLORY)
Glory was always on point and very informative. She always called back and answered all my questions without hesitation. Also another person have met a few times but i forget her name today (6/23/16) she was wearing blue scrubs with chanel earings really made me feel great. Once I was done with my ultrasound she came back in and gave me the biggest hug and congratulated me. Since my first ultrasound was ify. You could tell she was so excitied for my.husband and I and that she really cared about what was going on. Thank you so much for that.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Ot was very clean and always had different events going on like support groups, yoga, heath and wellness nights. Theybalso always had coffee that was a major.plus for my husband.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
My insurance covered
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2016 - 2017, Unknown Success
NPS
8
NPS
9
Age 32 - 33
2 IVF
European
Income $100K - $199K
Only Doc Seen
Surrogacy With Other Docs
Neutral
Strongly Recommends
Success w/ Doc Not sure
Review of
I rarely saw him [Dr. Claudio Benadiva] and most of my communication was with his nurse Kathy. He seems knowledgeable and was friendly. The doctors who did my retrieval’s were nice as well. The nurses made he difference though.... He was airing on the side of conscious with the levels for my meds since I have previously conceived and carried a child to term. Although I would have liked to try and higher dose to yield more eggs since our insurance was changing and IVf wasn’t goinf to be covered. I only ended up with two mosaic embryos that round. Second round was a little more aggressive and we did end up with two normal embryos.
[UConn Medical's] Strengths: large clinic, easy to get in and out of Weakness: cost for self pay, pressure usbto use an agency for surrogate despite our wanting to go independent due to cost and because we have found our own carrier (hopefully)... The nurse was fantastic. Always patience, answered questions and was present.... Cycle with meds and patial insurance was about 5k, embryos testing 1,500 (x2)
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
I rarely saw him and most of my communication was with his nurse Kathy. He seems knowledgeable and was friendly. The doctors who did my retrieval’s were nice as well. The nurses made he difference though.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Be patience.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
They would call and explain things to me. The nurse was patience.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
He was airing on the side of conscious with the levels for my meds since I have previously conceived and carried a child to term. Although I would have liked to try and higher dose to yield more eggs since our insurance was changing and IVf wasn’t goinf to be covered. I only ended up with two mosaic embryos that round. Second round was a little more aggressive and we did end up with two normal embryos. We are still waiting for a carrier to work out for transfer.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Kathy Varkal. )
The nurse was fantastic. Always patience, answered questions and was present.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Strengths: large clinic, easy to get in and out of Weakness: cost for self pay, pressure usbto use an agency for surrogate despite our wanting to go independent due to cost and because we have found our own carrier (hopefully)
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (First Fertility Network Clinic).
It was quick for the most part.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Cycle with meds and patial insurance was about 5k, embryos testing 1,500 (x2)
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (First Fertility Network Clinic).
No comments since we haven’t made it that far yet.
NPS
8
Doctor
Claudio Benadiva
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
2 of 5
Compassion
4 of 5
Explained risks
3 of 5
Adaptability
4 of 5
NPS
9
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
4 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
6 of 5
Review of
2013 - 2017, Successful
NPS
10
NPS
10
Age 34 - 38
1 IVF
Latinx
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
I really appreciated Dr. Benadiva's bedside manner. I never felt uncared for but he was always matter of fact...I very much appreciate upfront and honesty. This was not the time I wanted any false hopes or my doctor to tell me what I wanted to hear...He shoots right from the hip. If you need coddling throughout the process, Dr. Benadiva isn't the doctor for you, but I 100% appreciated that about him.
I never felt like a number [at UCONN Medical Center for Advanced Reproductive Services]. He or any member of his team were there to answer any questions I had...Started with Levothyroxine and my dose was adjusted several times. I was on 150 Menopur, 300 Gonal F, Ganerelix and 1 ML PIO injections. I am currently 8 weeks 3 days with twins...Everyone was fantastic.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
I very much appreciate upfront and honesty. This was not the time I wanted any false hopes or my doctor to tell me what I wanted to hear. I really appreciated Dr. Benadiva's bedside manner. I never felt uncared for but he was always matter of fact.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He shoots right from the hip. If you need coddling throughout the process, Dr. Benadiva isn't the doctor for you, but I 100% appreciated that about him. I went in and wanted to get pregnant. I wasn't trying to make a friend. I wanted to be told exactly what I needed to do and I'd do it.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
I never felt like a number. He or any member of his team were there to answer any questions I had.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
Started with Levothyroxine and my dose was adjusted several times. I was on 150 Menopur, 300 Gonal F, Ganerelix and 1 ML PIO injections. I am currently 8 weeks 3 days with twins.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Debbie Raboin)
Everyone was fantastic.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Insurance covered our ivf
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Due to my age, transferring two embryo's was suggested. I went into this knowing I wanted to transfer two as this maybbe our only shot.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2016 - 2018, Unknown Success
NPS
10
NPS
10
Age 26 - 28
1 IVF
1 Egg Freezing
1 Embryo Freezing
Tubal Blockage
European
Income $50K - $99K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Not sure
Review of
Dr. Benadiva is wonderful! He is responsible for 4 successful IVF cycles in my family alone. I have had one failed IVF cycle, but look forward to our second with Dr. Benadica as he has put together a revised plan that looks to be promising!...Dr. Benadiva is very thorough in his explanations and takes the time to make sure you understand the IVF process... Doctors and nurses [at UCONN] are helpful and make sure you understand all procedures and next steps before you leave.
Wonderful, helpful clinic [Uconn Ctr Adv Repro S ]. Everything runs smoothly and you never feel like just another patient! Doctors and nurses are helpful and make sure you understand all procedures and next steps before you leave. Lab runs very efficiently as well!...Deb is a wonderful asset to the team and really makes the patient feel comfortable and always available...Monitoring and labs had flexible windows and run very smoothly
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benadiva is wonderful! He is responsible for 4 successful IVF cycles in my family alone. I have had one failed IVF cycle, but look forward to our second with Dr. Benadica as he has put together a revised plan that looks to be promising!
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
None!
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benadiva is very thorough in his explanations and takes the time to make sure you understand the IVF process.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Deb)
Deb is a wonderful asset to the team and really makes the patient feel comfortable and always available.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Wonderful, helpful clinic. Everything runs smoothly and you never feel like just another patient! Doctors and nurses are helpful and make sure you understand all procedures and next steps before you leave. Lab runs very efficiently as well!
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Monitoring and labs had flexible windows and run very smoothly
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
4 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
2015 - 2017, Successful
NPS
10
NPS
10
Age 30 - 32
1 IUI
2 IVF
Male Factor
European
Income $200K - $499K
Business Executive
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
[Dr. Claudio Benadiva is] Straightforward - Detailed - Strategic My experience as great given that I was not certain I would able to have children with my husband due to his issues. Given his advanced age, Dr. Benadiva worked through solutions that helped us get pregnant twice, for which we will always be grateful.
[UConn Center for Advanced Reproductive Sciences] Organized and detailed. Clearly all staff knew what they were doing and made it easy to go to one place for all needs. Given that fertility treatments can be time consuming its great to only have to go to one location which is efficiently run to get individuals out and onto their day in a timely manner as many of us work.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
- Straightforward - Detailed - Strategic My experience as great given that I was not certain I would able to have children with my husband due to his issues. Given his advanced age, Dr. Benadiva worked through solutions that helped us get pregnant twice, for which we will always be grateful.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Listen
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Caring
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Organized and detailed. Clearly all staff knew what they were doing and made it easy to go to one place for all needs. Given that fertility treatments can be time consuming its great to only have to go to one location which is efficiently run to get individuals out and onto their day in a timely manner as many of us work.
Describe your experience with your monitoring appointments at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Efficient well oiled machine.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Largely covered by insurance. Out of pocket for 2nd fresh cycle was ~$11K given we did not meet income requirements for reduced costs. FET was ~$5K using HD plan.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
3 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2013, Unsuccessful
NPS
10
NPS
10
Age 36
1 IVF
Diminished Ovarian Reserve
PCOS
Poor Egg Quality
Ashkenazi Jewish
Income $100K - $199K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Unsuccessful
Review of
Dr. Benadiva showed up (on his day off, a Sunday) to personally conduct my egg retrieval. He was so caring and helpful throughout the process. It was as if our challenge was his as well... He was always there for me, with personal phone calls even over the weekend to update me on my embryos. He knew from the beginning that I was unlikely to conceive but he tried his hardest and was my greatest cheerleader.
Small waiting room [at Center for Advance Reproductive Services] in a somewhat confusing building. But once you're in, the rooms are clean and well-lit and the clinicians make it all worthwhile...The nurses were efficient, caring, and always willing to explain how to give injections...
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benadiva cares so much. He was always there for me, with personal phone calls even over the weekend to update me on my embryos. He knew from the beginning that I was unlikely to conceive but he tried his hardest and was my greatest cheerleader.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Ask your questions again and again and again and don't worry, Dr. Benadiva is incredibly patient. He will explain everything as many times - and in as many ways - as you need it.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benadiva showed up (on his day off, a Sunday) to personally conduct my egg retrieval. He was so caring and helpful throughout the process. It was as if our challenge was his as well.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
no memory of this.....sorry
Describe your experience with the nursing staff at Center for Advanced Reproductive Services (First Fertility Network Clinic).
The nurses were efficient, caring, and always willing to explain how to give injections.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Small waiting room in a somewhat confusing building. But once you're in, the rooms are clean and well-lit and the clinicians make it all worthwhile.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
5 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Hartford
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2013, Successful
NPS
7
NPS
9
Age 26
Male Factor
European
Income $50K - $99K
1st of 3 Docs
3 IUI With Other Docs
1 IVF With Other Docs
Neutral
Strongly Recommends
Successful
Review of
I thought he [Dr. Benediva] was very professional. He was honest with us at all times. He made sure we understood the processes we were going through. Very good doctor!
I thought he [Dr. Benediva of Uconn] was very professional. He was honest with us at all times. He made sure we understood the processes we were going through. Very good doctor!
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
I thought he was very professional. He was honest with us at all times. He made sure we understood the processes we were going through. Very good doctor!
NPS
7
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
4 of 5
Frequency Seen
1 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
4 of 5
NPS
9
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
1 of 5
Educational Resources
7 of 5
Review of
2017 - 2018, Unknown Success
NPS
10
NPS
10
Age 26 - 27
3 IUI
1 IVF
Male Factor
Recurrent Pregnancy Loss
European
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Success w/ Doc Too early to know
Review of
Dr. Benadiva was very open about the possible risks with a multiple embryo transfer and strongly encouraged single embryo transfer...He has taken the time to personally call when changes occur in the plan...has been great and thorough throughout our time seeing him. He is very straightforward and open about any concerns that he has. He is always willing to provide input in order to better help us make a decision.
The financial aspect of the Center for Advanced Reproductive Services can be frustrating to deal with, but the doctors and nurses are what keeps is coming back. They are compassionate and show that they truly care about their patients...Dr. Benadiva was very open about the possible risks with a multiple embryo transfer and strongly encouraged single embryo transfer...He has taken the time to personally call when changes occur in the plan
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Claudio Benadiva has been great and thorough throughout our time seeing him. He is very straightforward and open about any concerns that he has. He is always willing to provide input in order to better help us make a decision.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He has taken the time to personally call when changes occur in the plan
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
The financial aspect of the Center for Advanced Reproductive Services can be frustrating to deal with, but the doctors and nurses are what keeps is coming back. They are compassionate and show that they truly care about their patients.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Dr. Benadiva was very open about the possible risks with a multiple embryo transfer and strongly encouraged single embryo transfer.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
LGBTQ+
LGBTQ+
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2021 - 2022, Successful
NPS
7
NPS
9
Age 37 - 38
4 IUI
PCOS
Tubal Blockage
European
Income $100K - $199K
Teacher
Only Doc Seen
Donor Sperm
LGBTQ+
Neutral
Strongly Recommends
Successful
Review of
[Dr. Benadiva] was clearly competent and was really helpful in directing my care, but in the 8 months I was being treated at the clinic, I met him twice. If you want a hands on doctor, he’s not it. I did feel like he was working behind the scenes in my overall treatment plan and I know whatever happened had been run by him...The visits were also pretty quick with him which for me was fine, but just something to know...
[our UCONN nurse] was always willing to answer any questions I had and I always got a return phone call when I left a message...Since I was doing iui, my lesbian status didn’t really routinely come up. But at the clinic my partner was always welcomed and we were treated as any other couple, which was nice...Overall they were fine. The atmosphere was warm, and I rarely ever felt like just a number (only on weekends when the usually staff wasn’t there). The front desk staff was professional and treated me with kindness, and the check-in process was efficient.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
He was clearly competent and was really helpful in directing my care, but in the 8 months I was being treated at the clinic, I met him twice. If you want a hands on doctor, he’s not it. I did feel like he was working behind the scenes in my overall treatment plan and I know whatever happened had been run by him.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Don’t expect him to spend lots of time with you during each visit he sees you. He is friendly, but also very efficient.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Each time I see him, it was clear he knew my case and medical history, but he wasn’t super warm. The visits were also pretty quick with him which for me was fine, but just something to know.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
The first three cycles of iui were done with the use of Letrozole and me charting my own hormones through the use of at home fertility monitoring. When the hormones were right, I went in the next morning for insemination. After the third cycle with no luck, Dr. Benidiva did a dye procedure and learned that one of my tubes was blocked. Fine, but I wish I had known that earlier so we could better time my cycles. The cycle after the dye procedure was a bust, I ovulated on the side that was blocked. The next month we tried a fourth time and this time we also did daily blood work and ultrasounds to more precisely time my ovulation…and it worked!!
How competent was Claudio Benadiva at LGBTQ+ care?
Since I was doing iui, my lesbian status didn’t really routinely come up. But at the clinic my partner was always welcomed and we were treated as any other couple, which was nice.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Leah S)
Leah was the best!! She was always willing to answer any questions I had and I always got a return phone call when I left a message. She was kind and compassionate when things didn’t go as planned and she celebrated with us when they did! I can’t say enough good things about her! I also appreciated that if she was ever off work for a day, someone was covering her phone and I never felt I was left hanging out to dry.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Overall they were fine. The atmosphere was warm, and I rarely ever felt like just a number (only on weekends when the usually staff wasn’t there). The front desk staff was professional and treated me with kindness, and the check-in process was efficient.
How competent was Center for Advanced Reproductive Services (First Fertility Network Clinic) at LGBTQ+ care?
They were. It didn’t ever catch anyone off guard (that I saw) that I was in a lesbian relationship, my partner was always warmly welcomed, and even when I visited singly no one ever forgot that I was a lesbian (or they didn’t ask me about my husband).
Describe your experience using 3rd party reproduction (donor eggs, donor sperm, or gestational carrier) at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Mostly fine, although they do truly leave it up to the patient to call and let them know a shipment of donor sperm is on the way. If you don’t, you’ll get a frustrated voicemail from the donor sperm coordinator about how you’ve inconvenienced her. They let you know up front it is potent responsibility, you just can never forget. The process of buying the sperm and sending it was seamless, and there was never a time I worried it wouldn’t arrive or be handled appropriately.
NPS
7
Doctor
Claudio Benadiva
NPS
Humanity
4 of 5
Communication
4 of 5
Frequency Seen
1 of 5
LGBTQ+ Care
4 of 5
Trustworthiness
4 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
9
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
3 of 5
Nursing Staff
5 of 5
LGBTQ+ Care
5 of 5
Clinic Atmosphere
4 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2020 - 2021, Successful
NPS
10
NPS
10
Age 32 - 33
1 IVF
Anovulation
PCOS
South Asian
Income $50K - $99K
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr benadiva was very kind, knowledgeable & has amazing bedside manners. I felt very relaxed & comfortable during my visits with him. He takes his time to explain everything in detail. He made sure all my questions were answered to me in easy language, he took time to explain medical terminology that was applied to my case. Overall I couldn’t have asked for a better dr to help us through this journey.
23 eggs were collected, all 23 matured, out of that 17 fertilized. 8 day 5 blasts were frozen and 6 day 6 blasts were frozen...All the [Center for Advanced Reproductive Services] nurses I saw there were very humble and compassionate. Several nurses called me the day before retrieval to check up on how I was doing since I had mild ohss...The whole team at the center works together to help you through the painful process of infertility. I was super anxious on my first consultation but I was made so comfortable and made sure that we would find out what’s wrong with me and will do best to treat it. I was told I’m not broken and that infertility isn’t my fault
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr benadiva was very kind, knowledgeable & has amazing bedside manners. I felt very relaxed & comfortable during my visits with him. He takes his time to explain everything in detail. He made sure all my questions were answered to me in easy language, he took time to explain medical terminology that was applied to my case. Overall I couldn’t have asked for a better dr to help us through this journey.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Be patient & don’t forget to ask questions.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
I felt like I was the only patient my dr was seeing, that’s how important they made me feel like. By giving me all the attention and care I needed.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
I started stimulation medicine gonal f at 150 dose and was reacting to it very well, after my blood test and ultrasound my dose was decreased to a 112. I used meds for 9-10 days I believe I’m not completely sure. I started ganirelix on 4th day of stimulation meds to prevent me from ovulating early. It also helped with my ohss symptoms to get better. I reacted to meds very well & total of 23 eggs were collected, all 23 matured, out of that 17 fertilized. 8 day 5 blasts were frozen and 6 day 6 blasts were frozen. Resulting in total of 14 blastocysts. We transferred one embryo as in a frozen cycle and now I’m pregnant at 9 weeks with that embryo.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Helen )
Helen was very kind and a good listener. I would call her almost every day with stupid questions but she always took the time out to call me back and put my mind to ease and answer all my questions. All the nurses I saw there were very humble and compassionate. Several nurses called me the day before retrieval to check up on how I was doing since I had mild ohss. They went above and beyond to help me. I’m very grateful for the nurses at the center.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
The whole team at the center works together to help you through the painful process of infertility. I was super anxious on my first consultation but I was made so comfortable and made sure that we would find out what’s wrong with me and will do best to treat it. I was told I’m not broken and that infertility isn’t my fault. I was surely overweight I knew that already but never was told at the center to just loose weight. I was diagnosed with annovulation by my obgyn, so we first started with ovulation induction oral medications and went from there. What I would suggest to new patients at the center is to make sure u have all the questions ready that u want to ask your dr, and be patient and trust your team!
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
We had insurance that would cover infertility so overall it wasn’t too expensive for us to afford this cycle.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
6 of 5
Educational Resources
7 of 5
Review of
Verified
Verified

This patient has provided documentation of treatment at this clinic.

2019 - 2020, Successful
NPS
10
NPS
10
Age 34 - 35
4 IUI
1 IVF
PCOS
European
Income $100K - $199K
Operations
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
My first FET was a single embryo transfer. My second FET was a double. Dr. Benadiva explained the risks associated with multiples before we decided to transfer 2...I always knew exactly what my treatment plan was and why we chose that plan. He explained procedures and his expectations of the outcome...He is also caring and considerate of my situation..
Clinic is organized and punctual. I rarely waited more than a few minutes and the financial advisor put in a lot of time completing my prior authorizations. I did have discretion with a bill, but it was corrected immediately...[Center for Advanced Reproductive Services nurses] always called me back promptly and communicated all changes to my plan within a reasonable amount of time
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benadiva is concise and caring. I always knew exactly what my treatment plan was and why we chose that plan. He explained procedures and his expectations of the outcome. For example, I was made aware of the possibility of OHSS after egg retrieval, so when I had to do a freeze all, I understood exactly why I could not transfer a fresh embryo immediately. He is also caring and considerate of my situation. After my first failed FET, I was wanting to squeeze in one more transfer cycle before the end of the year (for financial reasons). Dr. Benadiva came up with a plan to get the transfer in when I wanted. This plan I conceived and I'm currently 7 weeks pregnant.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Ask questions. He is always willing to take the time to explain everything. Know you plan and you will be more confident in your success.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benadiva knew my name and was familiar with my chart at every appointment. All staffed addressed me by my name and asked how I was doing.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
We tried letrozole for a few months with IUI's and timed intercourse. I always ovulated, but we were still having trouble conceiving. Because of Covid-19, I was unable to move to IVF immediately. I had to wait a few months, but I was able to get in as soon as the clinic opened back up to new cycling patients. During the waiting period, Dr. Benadiva allowed me to take the letrozole with timed intercourse. This resulted in one CP. My egg retrival was successful and I was able to freeze 8 5-day blastocysts. My first FET was a medicated cycle that resulted in a CP. My second FET was a natural cycle with Letrozole and I am currently 7 weeks pregnant.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Helen and Debbie)
Helen and Debbie always called me back promptly and communicated all changes to my plan within a reasonable amount of time. They were also both compassionate when I experienced both my CP's.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Clinic is organized and punctual. I rarely waited more than a few minutes and the financial advisor put in a lot of time completing my prior authorizations. I did have discretion with a bill, but it was corrected immediately.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
I have an insurance provider that covers infertility treatment. All costs were within a reasonable range. Specifically, ultrasounds were $100, the egg retrieval was around $15000, each transfer was around $4000 and cryopreservation was $1000 for one year of freezing.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (First Fertility Network Clinic).
My first FET was a single embryo transfer. My second FET was a double. Dr. Benadiva explained the risks associated with multiples before we decided to transfer 2.
NPS
10
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
3 of 5
Trustworthiness
5 of 5
Compassion
5 of 5
Explained risks
5 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
5 of 5
Billing Department
5 of 5
Nursing Staff
5 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of
2017 - 2020, Successful
NPS
9
NPS
10
Age 31 - 34
4 IUI
1 IVF
PCOS
Unexplained
European
Income $200K - $499K
Marketer or PR
Only Doc Seen
Strongly Recommends
Strongly Recommends
Successful
Review of
Dr. B[enadiva] is quieter and comes off more serious and not as conversational. As you get to know him and spend time with him that changes a bit. His quieter nature is appreciated sometimes as I know his priority is the end result and taking care of his patients. He has always been a very nice person and pleasant to be around...He will provide the information that is important for him to provide but will answer all questions and provide more information if you need it...IUI with Letrozole was used in my first pregnancy, I have an irregular cycle, had been trying for a year after a miscarriage and Clomid did not work. I luckily got pregnant on the first try that cycle/pregnancy. My second pregnancy, IUI/Letrozole did not work and we were successful with IUI. 3 cycles were tried as is recommended by CARS and by insurance before proceeding to IVF. IVF cycle was the next option because I had no issues carrying my first child once pregnant.
CARS staff recommend single embryo transfer, we agreed as risks and other factors come into play with multiples...Efficient, friendly staff. Everyone is helpful, everyone is nice. From the front desk, to the financial coordinators and the Dr's. If you are not picky about who you'd like to see and want to be seen sooner, you can ask to see another doctor. They do book up especially for first time patients...IUI with Letrozole was used in my first pregnancy, I have an irregular cycle, had been trying for a year after a miscarriage and Clomid did not work. I luckily got pregnant on the first try that cycle/pregnancy. My second pregnancy, IUI/Letrozole did not work and we were successful with IUI. 3 cycles were tried as is recommended by CARS and by insurance before proceeding to IVF. IVF cycle was the next option because I had no issues carrying my first child once pregnant.
How was your experience with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. B is quieter and comes off more serious and not as conversational. As you get to know him and spend time with him that changes a bit. His quieter nature is appreciated sometimes as I know his priority is the end result and taking care of his patients. He has always been a very nice person and pleasant to be around.
What's one piece of advice would you give a prospective patient of Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Don't be afraid to ask detailed questions. He will provide the information that is important for him to provide but will answer all questions and provide more information if you need it.
During treatment, were you treated like a number or a human with Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
Dr. Benediva always provides detailed and accurate information. He cares about his patients and he helps. While I have had two successes, both on different paths, he has gotten me there on his knowledge and best treatment. He is not as conversational but conversation is productive when talking about treatment and we find common topics to talk about. He is a very nice person.
Describe the protocols Claudio Benadiva used in your cycles at Center for Advanced Reproductive Services (First Fertility Network Clinic) and their degree of success.
IUI with Letrozole was used in my first pregnancy, I have an irregular cycle, had been trying for a year after a miscarriage and Clomid did not work. I luckily got pregnant on the first try that cycle/pregnancy. My second pregnancy, IUI/Letrozole did not work and we were successful with IUI. 3 cycles were tried as is recommended by CARS and by insurance before proceeding to IVF. IVF cycle was the next option because I had no issues carrying my first child once pregnant.
Describe your experience with your nurse at Center for Advanced Reproductive Services (First Fertility Network Clinic). (Assigned nurse: Debbie)
My primary nurse was wonderful, personable and great to talk to. She answered all of my questions as they came up. I had some difficulty in communicating - I think her interpretation of the question and my explanation but always worked out. The nursing staff is all wonderful. I had a mixup with my treatment plan at the very beginning, I advise all patients to understand their treatment and ask questions to make sure you understand. The nurse I saw on the first day of my treatment was not my primary nurse and there are different treatment plans followed for different reasons.
Describe your experience with Center for Advanced Reproductive Services (First Fertility Network Clinic).
Efficient, friendly staff. Everyone is helpful, everyone is nice. From the front desk, to the financial coordinators and the Dr's. If you are not picky about who you'd like to see and want to be seen sooner, you can ask to see another doctor. They do book up especially for first time patients.
Describe the costs associated with your care under Claudio Benadiva at Center for Advanced Reproductive Services (First Fertility Network Clinic).
I went through insurance. IUI process was not very expensive. IVF is very expensive due to medications and the procedure to retrieve eggs as well as transfer. The standard checkups, ultrasounds, etc. are not very expensive.
Describe Claudio Benadiva's approach to eSET (elective single embryo transfer) vs. multiple embryo transfer at Center for Advanced Reproductive Services (First Fertility Network Clinic).
Dr. B and the CARS staff recommend single embryo transfer, we agreed as risks and other factors come into play with multiples.
What specific things went wrong at Center for Advanced Reproductive Services (First Fertility Network Clinic)?
  • Provided conflicting information
Describe the specific things that went wrong at Center for Advanced Reproductive Services (First Fertility Network Clinic).
There was a mixup at the beginning of my IVF treatment. I did not see my primary nurse and the nurse I met with provided me with a different treatment plan, I was not prepared and that should have alerted me to question her instruction. My primary nurse (and the nurse I met with) both called within 30 minutes of leaving the office to provide the correct information as had previously been reviewed. I advise patients to understand their treatment - even though it can be A LOT - and ask questions if they do not believe it lines up. It is your body, your money, and your baby you are trying to have!
NPS
9
Doctor
Claudio Benadiva
NPS
Humanity
5 of 5
Communication
5 of 5
Frequency Seen
4 of 5
Trustworthiness
5 of 5
Compassion
4 of 5
Explained risks
4 of 5
Adaptability
5 of 5
NPS
10
Clinic
Center for Advanced Reproductive Services (First Fertility Network Clinic)
Farmington
NPS
Operations
5 of 5
Scheduling
4 of 5
Billing Department
4 of 5
Nursing Staff
4 of 5
Clinic Atmosphere
5 of 5
Educational Resources
7 of 5
Review of

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